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Installation and user guide
Inverter
2100 H, 3000 H, 4000 H, 4600 H
As at 09/2012, Material no. 753 840-AB
EN
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Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H
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Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H
Contents
1 Introduction 5
1.1 PLATINUM H 5
1.2 About this manual 5
1.3 Symbols used 5
1.4 Symbols on product and packaging 6
2 Safety 7
2.1 Intended usage 7
2.2 Improper usage 7
2.3 Personnel requirements 7
2.4 General safety instructions 7
3 Installation 8
3.1 Scope of delivery 8
3.2 Unpacking 8
3.3 Assembly 9
3.4 Connection 12
4 Placing into operation 23
4.1 Switching on 23
4.2 Navigation in the Installation Menu 23
4.3 Installation Menu 25
4.4 Commissioning after replacement of a device 32
5 Operation of the inverter 33
5.1 Control elements and displays 33
5.2 Operation display 34
5.3 Isolation from the generator field 37
Contents
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Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H
6 Menu on the inverter 38
6.1 Menu operation 38
6.2 Menu tree 39
6.3 Status menu 40
6.4 Setup menu 43
6.5 Commands menu 51
6.6 Alarm Setup menu 53
6.7 Event Log menu 56
6.8 Statistics menu 57
7 Web server 58
7.1 Connection between inverter and computer 58
7.2 Starting the web server 61
7.3 Menu tree 62
7.4 Home 63
7.5 Statistics 66
7.6 Setup 67
7.7 Event Log 75
7.8 Status 76
7.9 Help 78
7.10 Logout 78
8 Maintenance and cleaning 79
8.1 Maintenance 79
8.2 Cleaning 79
9 Faults and troubleshooting 80
9.1 Checklist in the event of faults 80
9.2 Event list 80
9.3 Faults and troubleshooting 85
10 Technical data 86
11 Taking out of operation 88
12 Disposal 89
Contents
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Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H
Introduction
1 Introduction
1.1 PLATINUM H
Inverters in the PLATINUM H series are single-phase feed-in inverters for different
power ranges; see “Technical data” on page 86.
Inverters in the PLATINUM H series are equipped with an integrated web server, which
allows data to be viewed and evaluated via a network or via the internet.
Up to 30 PLATINUM H inverters can be connected to form a single inverter system via
the CAN network.
1.2 About this manual
This installation and operating manual describes the installation and operation of the
PLATINUM inverters of the types 2100 H, 3000 H, 4000 H, 4600 H.
Additional documents
The following additional documents are available in the download area of our website
www.platinum-nes.com:
▪ Detailed installation and user guide
▪ Information on fault current protection devices
▪ Detailed list of events for detecting/eliminating faults
▪ Overview of country and grid codes
▪ Declaration of conformity and certificates
▪ Manufacturer’s warranty
1.3 Symbols used
1.3.1 Notes
Notes give tips on how to work easily and safely or contain further
information.
1.3.2 Structure of warnings
WARNING WORD
Type, source and consequence of the hazard!
f Measures to avoid the hazard.
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Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H
Introduction
1.3.3 Hazard levels in warnings
Symbol Warning
word
Probability of occurrence Consequences of
non-observance
DANGER
Imminent danger Death, serious injury
WARNING
Potential danger
Death, serious injury
CAUTION Potential danger Minor injury
– CAUTION Potential danger Damage to property
1.4 Symbols on product and packaging
The following symbols are used on the type plate on the bottom right-hand side of the
inverter:
Symbol Meaning
High voltage
Risk of electric shock
Discharge time: 60 minutes
High voltages may still be present in the interior of the
inverter up to 1 hour after it is switched off.
Hot surface
The cooling element on the rear of the inverter can get very
hot and reach temperatures of up to 90°C.
Read the manual
Read this manual before carrying out any work on the inverter.
Disposal
▪ Do not dispose of PLATINUM inverters in household
waste.
▪ Packaging and replaced parts are to be disposed of in
accordance with the regulations of the country in which the
inverter was installed.
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Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H
Safety
2 Safety
2.1 Intended usage
▪ Inverters are to be used solely for the purpose of feeding photovoltaically generated
solar energy into the public grid.
▪ All other usage does not comply with the regulations.
2.2 Improper usage
▪ The inverters are not to be used in island grids.
▪ The inverters are not to be used in vehicles.
▪ The inverters are not to be used in areas at risk of explosion (flour dust, sawdust,
etc.).
▪ The inverters are not to be exposed to direct sunlight.
▪ The inverters are not to be used in areas in which the ammonia content of the air
exceeds 20 ppm.
▪ All warranty claims will be rendered null and void in the event of failure to comply
with the warranty terms or the information provided in this operating and installation
manual.
2.3 Personnel requirements
The inverter may only be installed and put into operation in accordance with this
installation and user guide by trained specialist personnel, for example:
▪ Service partners who are authorised by PLATINUM
▪ Authorised specialist personnel with knowledge of the applicable guidelines and
standards
2.4 General safety instructions
▪ The inverters are to be used in their original state without independent modifications
and in a technically perfect condition.
▪ Steps must be taken to ensure that the following are adhered to when assembling
and connecting the inverter and the PV system:
– Guidelines and regulations valid in the respective country
– Provisions of the trade associations, TÜV, VDE (Association for Electrical, Electronic
& Information Technologies)
– Technical connection conditions of the energy supplier responsible
– National and international regulations and provisions
▪ Ensure that all protection devices are working correctly.
▪ Observe the operating conditions - refer to “Technical data” on page 86.
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Installation
3 Installation
3.1 Scope of delivery
▪ Inverter
▪ Wall bracket
▪ Brief guide
▪ Installation materials
▪ Grounding kit
3.2 Unpacking
CAUTION
Risk of injury!
f Wear safety shoes when unpacking the inverter and during
installation.
f Ensure that the inverter is positioned securely.
1
1. Place the box the correct way up on
the floor (note the lettering).
2. Cut through the seal and open the box
on the top side.
3. Take out the wall bracket from the
packaging.
4. Take off the upper padding elements.
5. Raise the inverter by its underside and
lift it by the handles (1) out of the box.
6. Remove the lower padding element.
7. Take out the installation materials and
the grounding kit.
8. Take out the brief guide.
Enclosed installation materials
▪ Seals for the AC connection
▪ Jumpers for grounding and network termination
▪ Fastening and locking clamp for anti-theft protection
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Installation
3.3 Assembly
3.3.1 Safety instructions
WARNING
Injury may result if the inverter falls!
f Use fixing materials suited to the assembly wall and the weight of the
inverter.
f Wear safety shoes during assembly and disassembly.
f Ensure that the inverter is positioned securely.
CAUTION
Damage to the inverter due to excessive buildup of dust.
f Avoid excessive build-up of dust.
f Avoid build-up of dust with electrically conductive dust particles.
In order to comply with the requirements of standard IEC-62109, a
possibility must be provided for tool-free isolation of the solar generator.
If the design does not feature an integrated DC isolator, an external
isolation device is mandatory; this must be easily accessible.
PLATINUM recommends that the inverter should not be installed in living
quarters.
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Installation
3.3.2 Mounting the inverter
2
4
150 150
400300
Dimensions in mm
1. Choose a suitable location for mounting. When doing so, note the following:
– Mount the inverter in a suspended,
vibration-free position.
– The wall chosen for mounting must
be suitable for the weight and
temperature (90°C).
– Make sure the correct dimensions
and distances are maintained.
– The display should be at eye level
(approx. 1.60 m off the floor).
– The inverter must be easily ac-
cessible without additional tools or
equipment.
2. Fix the wall bracket to the assembly
wall with suitable fixing materials.
2 3
54
3. Lift the inverter and insert the upper
mountings (2) in the upper slots (3) on
the wall bracket.
4. Align the lower mountings (4) on the
lower slots (5).
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Installation
5. Slide the inverter onto the bracket.
Anti-theft protection
6
Two clamps are included in the scope of
delivery, with the aid of which the inverter
can be protected against theft.
A padlock is not included in the scope of
delivery.
1. Mount the fastening clamp (6) with
two screws on the underside of the
inverter.
7
2. Guide the locking clamp (7) through
the fastening clamp.
3. Insert the padlock through the eyelet
on the locking clamp and lock.
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Installation
3.4 Connection
3.4.1 Preparatory work
1. If present, disconnect the DC voltage
side with the external disconnect
device from the solar generator.
2. If present, move the switch knob of
the DC isolator on the underside of
the device to the 0 position.
8
Take off the lower cover
t Remove the four screws (8) from the
lower cover and take off the cover.
For safety reasons, it is ESSENTIAL that the following sequence is ALWAYS followed when the connections are established:
1. Connect the network.
2. Connect the AC voltage.
3. Configure the grounding of the PV modules.
4. Mount the lower cover.
5. Connect the DC voltage.
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Installation
3.4.2 Network connection
The inverter is equipped with two different network connections:
CAN
Ethernet
▪ CAN: for communication between
multiple inverters
▪ Ethernet: for communication between
the integrated web server of the
master and a computer or the internet
Up to 30 PLATINUM H inverters can be connected into a network with
an overall length of up to 100 m.
Network cable
▪ CAN: cross-section 0.21 mm2, max. 100 m
▪ Ethernet: CAT 5 shielded twisted-pair cable with pre-assembled RJ45 plugs
Connect
+POS
10
1. Unscrew the network screw
connection (10) from the left-hand
underside of the inverter.
2. Take out the three-way screwed cable
connection insert.
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Installation
11
3. If required, cut open the cable insert
(11) to a width of around 1 mm for the
Ethernet cable.
12
4. Insert the Ethernet cable (12) in the
cable insert.
13
5. Route the CAN cable (13) through the
bore(s) in the cable grommet.
6. Feed all network cables into the housing from below.
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Installation
7. Tighten the network screw connections.
14
CAN
H
L
COMGND
H
L
COMGND
15
8. Connect the CAN cable to the
terminal block (14). When doing this,
make sure that the lines L and H are
not accidentally swapped over during
connection.
– Incoming line: left-hand terminals L
and H
– Outgoing line: right-hand terminals
L and H
9. At the master inverter, connect the
plug of the Ethernet cable with the lug
facing towards the rear into the socket
(15).
Termination
Termination via an internal terminating resistor ensures correct operation of the
network. This is done by means of a jumper, which lies across the CAN terminal block
and short-circuits two pins.
No jumper is fitted at the factory, so the terminating resistance is not activated.
The terminating jumper is included with the supplied installation materials.
Inverters in the network Jumper position Meaning
Individual (standalone)
inverter
Jumper inserted Terminating resistance activated
First/last inverter in the
network
Jumper inserted Terminating resistance activated
All other inverters in the
network
No jumper
Terminating resistance deactivated
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Installation
16
1. At each inverter, check that the jumper
(16) is in the correct position (in accordance with the table above).
2. If not, correct the jumper position
accordingly.
3.4.3 Connect the AC voltage
DANGER
Risk of death due to high AC voltage!
f Switch off the mains voltage supply (AC side) before connecting the
inverter (safety device).
f Make sure that the central isolation device can be accessed freely.
f Only connect the inverter to TN or TT networks (see IEC 60364-1)
with 230 V.
f Observe max. fuse protection permitted on the AC voltage side; see
“Technical data” on page 86.
f Establish the AC voltage connection with a circuit breaker.
PLATINUM recommends a type C miniature circuit breaker.
f If an external residual current protective device is required, PLATINUM
recommends using a residual current protective device (RCD) of
type A.
CAUTION
Destruction of the inverter!
f Never connect inverters between two phases.
f Never mix up the phases with PE or N.
f If several inverters are connected, distribute them across the three phases so
that the differences in feed-in power between the phases do not exceed the
maximum permitted unbalanced load of the grid operator.
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Installation
Prepare the connection cable for the AC voltage
Dimensioning the wire cross-section is the responsibility of the
electrician and depends on the cable length and installation situation.
▪ Min. cross-section 6 mm
2
▪ Max. cross-section 16 mm
2
1. Protect the AC voltage connection lines with appropriate fuses; see “Technical data”
on page 86.
2. Strip 18 mm of insulation from the AC voltage connection lines and add wire-end
sleeves.
Connect
The AC connection screw fitting does not have a seal. One of the supplied seals must be used to ensure that the requirements for safety class
IP65 are met.
9
1. Unscrew the AC screw connection (9)
from the right-hand underside of the
inverter.
2. Route the prepared AC voltage
connection line through the AC screw
connection. Use a seal if required.
3. Feed the AC voltage connection line
into the housing from below.
4. Tighten the AC screw connection.
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Installation
5. Connect the AC voltage connection
cable to the inverter:
Terminal Assignment
GND Protective ground conductor
N Neutral conductor
L Feed-in phase
6. Tighten the terminals with a tightening
torque of 1.5 Nm.
3.4.4 Configuration of the grounding of the PV modules
The inverter meets all requirements in terms of technical safety.
Depending on the grounding of the connected PV modules, the following work may
need to be carried out on the inverter:
Grounding of the
PV modules
Inverter setup
Not grounded Factory setup
No further grounding measures required
Negative grounding ▪ Install grounding strap
▪ Connect grounding jumper
Positive grounding ▪ Install grounding strap
▪ Connect grounding jumper
▪ Swap internal cables
Install grounding strap
WARNING
Risk of electric shock and damage to the inverter.
f Only install the grounding strap on grounded PV modules.
The grounding strap is included in the enclosed grounding kit.
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Installation
2 -NEG
GND/PE
Ungrounded
Terminal
Grounded
Terminal
12
17
N5
t Connect the grounding strap between
the DC grounding terminal (17) and
N5.
Connect grounding jumper
WARNING
Risk of electric shock and damage to the inverter.
f Only install the grounding jumper on grounded PV modules.
The grounding jumper is included in the enclosed grounding kit.
2 -NEG
GND/PE
Ungrounded
Terminal
Grounded
Terminal
12
18
t Plug in the grounding jumper at the
connector (18) (according to the
grounding of the PV modules):
– Not grounded No jumper
– Positive grounding Pin 1 and pin 2
– Negative grounding Pin 2 and pin 3
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Installation
Swap over the internal cables if the PV modules are positively grounded
WARNING
Risk of electric shock and damage to the inverter.
f Only swap over the internal cables if the PV modules are positively
grounded.
At the factory, black cables are assigned to the connections N1 to N4 and red cables to
the connections P1 to P4. In the case of negatively earthed PV modules, this assignment needs to be swapped over.
N4
N3
N2
N1
P4
P3
P2
P1
Ungrounded
Terminal
Grounded
Terminal
12
t Swap over the cables at the following
connections (swap red and black):
– N1 and P1
– N2 and P2
– N3 and P3
– N4 and P4
This concludes the work inside the inverter. The lower cover can be closed again.
8
t Attach the lower cover with the four
screws (8).
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Installation
3.4.5 Connect DC voltage
DANGER
Risk of death due to high DC voltage! A voltage is present at the PV
modules when it is bright.
f Before connecting the inverter, check whether voltage is applied to
the generator’s DC voltage connection.
f Before connecting the inverter, check whether the polarity of the DC
voltage is correct.
f If voltage is applied, wear insulating protective clothing and face
protection.
f Ensure that the cable plug has engaged completely with the socket.
f Detach the DC voltage cable only if the inverter is not in operation.
f Make sure that the DC isolator or a central isolation device can be
accessed freely.
WARNING
Risk of electric shock and damage to the inverter and/or PV plant!
f Use only the original DC voltage Multi-Contact MC4 cable plug.
f Only connect PV modules that meet the requirements of IEC 61730
class A.
f Ensure that the max. DC voltage permitted is not exceeded.
f Ensure that the max. direct current permitted per string is not
exceeded.
f Make sure that the lower cover is closed before making the DC
voltage connection.
If more than one string is connected, make sure that the quantity and
type of solar modules and the voltage of strings to be connected in
parallel are the same.
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Installation
–
+
–
+
1. Fit original Multi-Contact MC4
connectors to each string of the DC
voltage cable. Make sure that the
polarity is correct here.
N1 N2 N3
P3P2P1
2. Take off the protective caps from the
required DC voltage connections.
– String 1: Connections N1 and P1
– String 2: Connections N2 and P2
– String 3: Connections N3 and P3
– (N = negative, P = positive)
3. Connect the prepared DC voltage
connectors to the DC voltage
connections. In the process, make
sure that the connectors lock in place
correctly.
Fit protective caps to plug connectors that are not used on the inverter.
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Placing into operation
4 Placing into operation
4.1 Switching on
1. Switch on mains voltage supply
(safety device).
2. Switch on the DC voltage via the DC
isolator on the underside of the device
or via the external isolation device.
The Start installation? prompt
appears on the display. Cancel is
highlighted.
3. Use the key to select OK.
4. Press the (OK) key to start the
installation.
4.2 Navigation in the Installation Menu
4.2.1 Key functions
The following keys are available for navigation in the Installation Menu
Key Function Key Function
▪ Scroll up
▪ Increase value
▪ Navigate one page or value to
the right
▪ Scroll down
▪ Reduce value
▪ Select option
▪ Go to next level
▪ Navigate one page or value to
the left
×
▪ Cancel operation
▪ Return to previous menu item
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Placing into operation
4.2.2 (Alpha)numerical keypad
In some menus, a keypad containing letters or numbers is displayed so that the user
can input alphanumerical text:
Key Function Key Function
▪ Capital/lower case letters
OK
▪ Confirm entry and exit
.
▪ Dot/decimal point
Clear
▪ Delete entire entry
▪ Space
Cancel
▪ Exit entry without saving
▪ Delete last character
123
▪ Switch to number keypad
ABC
▪ Switch to letter keypad
Text entry
1. If the required input field is highlighted yellow (e.g. Customer name), press the
(OK) key to open the on-screen keypad.
2. Use the arrow keys / and / to select the required letter or number field.
3. Press the (OK) key several times as required until the correct character is displayed in the text window (top row) (this works in a similar way to the buttons on a
mobile phone).
4. Repeat steps 1 and 2 for the remaining characters.
5. Once the entry is complete, press the OK key on the on-screen keypad to close the
keypad.
A maximum of 19 characters can be displayed in the text window.
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Placing into operation
Text can be easily entered at the PC keyboard via the integrated web
server.
4.3 Installation Menu
▪ To transfer all settings correctly, the Installation menu needs to be run
through once in full.
▪ When multiple inverters that are networked with each other via the
CAN network are installed, one inverter can be configured as the
master and the others as slaves. For this to be possible, all inverters in
the network must be switched on.
▪ If the inverter is configured as a master (see section 4.3.5), it will
automatically transfer the settings to the remaining inverters in the
CAN network.
▪ Every inverter is automatically allocated an ID number during initial
operation. This number can be changed and freely assigned in a further
step.
▪ The inverters on which no data is entered display different screen
content depending on the menu. If data cannot be entered, the
inverter displays the start screen.
▪ During initial operation, all inverters connected to the CAN network are
disabled.
▪ The configuration process cannot be performed if the DC voltage is
missing or too low.
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Placing into operation
4.3.1 Overview
The Installation Menu contains the following menu items:
▪ Start installation
▪ Language
▪ Date *
▪ Time *
▪ Bus ID (RS485, can be skipped)
▪ Configure as master
▪ Country setting/grid code **
▪ Screen lock
▪ Customer name
▪ Site
▪ Message 1 / Message 2
▪ Owner password
* Changing the date and time can cause saved data to be overwritten or
lead to gaps in data logging.
During initial operation, the date and time must be entered completely
and correctly once.
** The country setting can only be changed for the first 5 hours after
feed-in starts. After this, the menu is no longer accessible for the owner.
4.3.2 Selecting the language
Once the Installation Menu has been launched, the currently selected language is
displayed.
1. Press (OK) to call up the menu.
2. Use the arrow keys / to select
the desired language.
3. Press (OK) to confirm the language
selection.
4. Use the key to select Next.
5. Press (OK) to confirm Next.
The user interface is then displayed in
the chosen language.
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Placing into operation
4.3.3 Setting the date
The currently set date is displayed.
1. Press (OK) to call up the menu.
2. Use the arrow keys / and / to
enter the current date in the format
DD-MM-YYYY.
3. Press (OK) to confirm the changed
date.
4. Use the key to select Next.
5. Press (OK) to confirm Next.
4.3.4 Setting the time
The currently set time is displayed.
1. Press (OK) to call up the menu.
2. Use the arrow keys / and /
to enter the current time using the
24-hour clock.
3. Press (OK) to confirm the changed
time.
4. Use the key to select Next.
5. Press (OK) to confirm Next.
Changing the date and time can cause saved data to be overwritten or
lead to gaps in data logging.
During initial operation, the date and time must be entered completely
and correctly once.
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Placing into operation
4.3.5 Bus ID (RS485)
You can skip this step if you have a CAN network.
1. Use the key to select Next.
2. Press (OK) to confirm Next.
4.3.6 Master/Slave
▪ When multiple inverters that are networked with each other via the CAN network are
installed, one inverter can be configured as the master and the others as slaves. For
this to be possible, all inverters in the network must be switched on.
▪ The master inverter automatically transfers the setting values to the other inverters
via the CAN network.
▪ A CAN network can comprise one master and up to 29 slaves.
PLATINUM recommends a slave configuration for standalone inverters.
The current status (Master Yes/No) is displayed.
1. Press (OK) to call up the menu.
2. Use the arrow keys / to select
Yes/No.
3. Press (OK) to confirm the
revised setup.
4. Use the key to select Next.
5. Press (OK) to confirm Next.
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Placing into operation
4.3.7 Country setting / Grid code
The currently set country is displayed.
1. Press (OK) to call up the menu.
2. Use the arrow keys / to select
the required country.
3. Press (OK) to confirm the
revised setup.
4. Use the key to select Next.
5. Press (OK) to confirm Next.
CAUTION
No inverter operation, or malfunction of the inverter!
f Make sure that the selected country is actually correct for the installation site.
Otherwise it may be impossible to operate the inverter, or its operation may
contravene local and national regulations because incorrect threshold values are
used.
▪ Depending on the selected country, there may also be further queries
(e.g. relating to power derating). Input the settings in accordance with
the requirements of the grid operator.
▪ The country setting can only be changed for a period of 5 hours after
initial operation and feed-in starts. After this, the menu is no longer
accessible for the owner.
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Placing into operation
4.3.8 Screen lock
If no user operation is performed on the inverter, the background illumination is automatically switched off after the set waiting time.
Factory setting: 60 seconds
Possible settings: 0, 30 ... 99 seconds
If the setting 0 is selected, the background illumination remains activated at all times.
The value currently set for the display timeout is displayed.
1. Press (OK) to call up the menu.
2. Use the arrow keys / to choose
the required timeout duration.
3. Press (OK) to confirm the revised
setup.
4. Use the key to select Next.
5. Press (OK) to confirm Next.
4.3.9 Customer name / Site / Message 1 / Message 2
Every inverter in the network can be identified using the following data:
Customer name Name of the operator
Site Site of the inverter or plant
Message 1 / Message 2 Data fields for additional identification information
The data entry method is the same in all four fields.
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Placing into operation
Customer Name / Site / Message 1 / Message 2 is displayed.
1. Press (OK) to call up the menu.
2. Press the (OK) key again to display
the on-screen keypad.
3. Enter the required text
(max. 19 characters).
4. Press the OK key on the on-screen
keypad when the entry is complete.
5. Use the key to select Next.
6. Press (OK) to confirm the entry.
7. Press (OK) to confirm Next.
4.3.10 Owner password
CAUTION
Risk of unauthorised manipulation of the inverter!
f Do not leave the owner password in its default setting – make sure you change
it to a different 4-digit value.
The owner password needs to be changed on every inverter. This information is not transmitted from the master to the slaves.
The password is displayed as " **** ".
1. Press (OK) to call up the menu.
2. Use the arrow keys / and / to
change the password.
3. Press (OK) to confirm the changed
password.
4. Use the key to select End.
5. Press (OK) to confirm End.
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Placing into operation
4.3.11 Final checks
The installation has been successfully completed if the operation display
comes on and only the green LED is lit up.
Final checks in a network
Check the following at every inverter in the network:
▪ Only the green LED is on.
▪ All of the inverters in the network have the same country settings (including further
country-specific settings).
Proceed as follows in the event of faults in the network:
▪ Perform a network scan to determine how many inverters have been recognised in
the network (Commands –> Plant Commands –> Reset Number of Inverters).
▪ Check the CAN connection.
▪ Check the jumper settings.
▪ Repeat the installation process if necessary.
Repeat the network scan after every test step until the number of
detected inverters matches the actual number present in the network.
4.4 Commissioning after replacement of a device
4.4.1 After replacement of a slave
The master inverter automatically detects the replacement and takes the new device
into operation as a slave. The device number is retained.
4.4.2 After replacement of the master
If the inverter that has been replaced is a master and master functionality is required on
this inverter (e.g. connection to the internet via this inverter), proceed as follows:
1. Temporarily reconfigure one of the existing inverters as the master inverter.
2. Take the new inverter into operation in the network as a slave. In the process, the
settings are copied from the temporary master.
3. Configure the new inverter as the master. The temporary master then reverts to
slave status. The new master has the same settings as the old one.
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Operation of the inverter
5 Operation of the inverter
In normal operation, the inverters operate fully automatically, so no manual interventions
are required for the feed-in into the grid.
5.1 Control elements and displays
1
2
3
(1) Operation display
(see following pages)
(2) LEDs
(3) Navigation keys
(see Page 23)
Meaning of the LEDs
Symbol Colour Meaning Action
Red
▪ Fault
Inverter is in shutdown mode.
t Check alarms
Yellow
and
Green
▪ Caution
Inverter is still running, but only
with limited functions.
t Check warning
messages
Green
▪ Normal operation
Inverter is feeding electricity into
the grid.
–
– – ▪ Inverter is switched off.
(Power < 7 W)
–
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Operation of the inverter
5.2 Operation display
5.2.1 Start screen
I
(1) Status bar
(2) Operation display: 'Now'
(3) To the main menu
(4) Date and time
▪ The start screen is always displayed if no button has been pressed for 1 minute.
▪ If a screen saver is activated (blank screen), any button can be pressed to display the
start screen.
5.2.2 Navigation from the start screen
/ Switch between main display and status bar / call menu
/ Switch between time periods Now, Today, Month, Year and
Plant overview
5.2.3 Operation display – 'Now'
▪ The values for current, voltage and
power for the PV plant (DC) and the
feed-in (AC) are displayed numerically.
▪ The current power is displayed as a bar
graph (0 ... nominal power).
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Operation of the inverter
5.2.4 Operation display – 'Today'
The following values are displayed in this screen:
▪ Today's yield in Wh and as a graphical
representation
▪ Today's peak power in Wp
▪ Feed-in rebate generated today in EUR
▪ CO2 emissions avoided today in kg
▪ The values displayed by the inverter may differ from those displayed
on calibrated electricity meters.
▪ The operation displays Month and Year show the same values relating
to the affected period.
5.2.5 Operation display – 'Plant overview'
The following values are displayed in this screen:
▪ Voltage and current at the three feed-in
phases
▪ Current total power as a value and bar
graph (0 ... nominal power)
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Operation of the inverter
5.2.6 Status bar
Status Operating Serial number
mode
Status displays and operating modes are also indicated by the LEDs.
Status display Meaning LED
Normal; Inverter is operating with no warnings or
alarms.
Green
Warning; Inverter is still running, but only with
limited functions.
Yellow
Green
Alarm; Inverter is in shutdown mode, an alarm is
present.
Red
Operating
mode
Meaning LED
Sleep mode; Automatic shutdown, input power level
is insufficient.
Yellow
Startup; Initialisation of input values and network
conditions
Yellow
Green
Operation; Electricity is fed into the grid.
Green
De-rating; Output power is reduced to prevent the
inverter from overheating.
Yellow
Green
Close down; Inverter is in shutdown mode.
Yellow
Shutdown; Inverter/system fault or unstable
operating conditions
Red
Service; Inverter can be manually overwritten.
Yellow
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Operation of the inverter
5.3 Isolation from the generator field
On devices with a DC power switch
The DC isolator on the underside of the device allows the solar generator to be
switched on and off.
Position 0: Solar generator switched off
Position 1: Solar generator switched on
▪ PLATINUM recommends activating the DC isolator once a year to
prevent the contacts from fusing together.
▪ PLATINUM recommends operating the DC isolator when the power is
at its lowest (during the night or late in the evening).
On devices with no DC power switch
t Disconnect the DC side from the solar generator using the external isolation device.
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Menu on the inverter
6 Menu on the inverter
6.1 Menu operation
6 .1.1 Call up menu
1. In the start screen, use the key to switch to the bottom display line.
The 'Menu' field is highlighted, the rest of the screen is greyed out.
2. Press to call up the menu.
The main menu is displayed.
3. Use the navigation keys to select the required menu and confirm by pressing .
6.1.2 Exiting the menu
1. Keep pressing the × key until the main menu appears.
2. Exit the main menu by pressing Back.
The start screen is displayed.
6.1.3 Navigation keys
Key Function Key Function
▪ Scroll up
▪ Increase value
▪ Navigate one page or value to
the right
▪ Scroll down
▪ Reduce value
▪ Select option
▪ Go to next level
▪ Navigate one page or value to
the left
×
▪ Cancel operation
▪ Return to previous menu item
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Menu on the inverter
6.2 Menu tree
Status
Active alarms
Inverter status Input parameters, output parameters, inverter,
peak power value, energy today, temperature,
isolation resistance, operating hours
Plant status
Setup
General setup Language, date and time, password, CO
2
rate,
yield rate, yield currency
Network setup IP address, subnet mask, gateway, master,
setting
Inverter setup Model, serial number, SW version numbers, HW
version numbers etc.
Plant setup Company/customer name, site, date of install-
ation, maintenance date, area of responsibility,
device name, message, apparent power of plant
Grid configuration Country, country code etc.
Commands
Inverter
commands
Energy Log, Data Log, Web Administrator
Account
Plant commands Energy Log, Data Log, Total Number of Inverters
Alarm setup
Notification
Setup
User name, password, sender e-mail address,
recipient e-mail 1, recipient e-mail 2, SMTP server
Inverter alarms Time of notification, time interval, sending etc.
Portal setup FTP server ID, user name, password, SMTP
port 2
Event Log
Statistics
Inverter
System
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Menu on the inverter
Menu settings can also be input via the web server; see chapter 7.
6.3 Status menu
6.3.1 Status –> Active Alarms
This menu shows detailed information about warnings and alarms that are displayed at
the top left in the status bar during operation.
The alarm messages are listed in section “Event Log” on page 75.
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Menu on the inverter
6.3.2 Status –> Inverter Status
This menu shows the operating mode, operating parameters and any faults that are
present on the inverter.
Parameters Meaning
Input parameters
▪ Values from the PV modules to the inverter:
current, voltage and power
Output parameters
▪ Feed-in values from the inverter to the grid:
current, voltage and power
Inverter, peak power value
▪ Highest power value attained on this day
Energy today
▪ Total energy yield during the course of the day
Temperature
▪ Temperature inside the inverter
Insulation resistance
▪ Safe insulation value for the avoidance of injuries and
plant damage
Operating hours
▪ Total running time of the inverter since it was first
taken into operation
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Menu on the inverter
6.3.3 Status –> Plant Status
This menu shows the operating mode, status and operating parameters of the plant.
Parameters Meaning
Plant mode Operating mode is displayed. For details of possible
operating modes, see section 5.2.6.
Plant status (faults) Plant status is displayed. For details of possible
statuses, see section 5.2.6.
Number of inverters Total number of inverters in the plant
Number of active inverters Total number of active inverters in the plant
Number of inverter alarms Number of event alarms in the plant
Number of inverter
warnings
Number of event warnings in the plant
Input current Total current from the PV modules to the inverters
Input power Total power from the PV modules to the inverters
Output current Total grid feed-in current from all active inverters
Output voltage Total grid feed-in voltage from all active inverters
Output power Total grid feed-in power from all active inverters
Energy today Total energy production of the plant today
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Menu on the inverter
6.4 Setup menu
6.4.1 Setup –> General Setup
This menu shows some of the general parameters of the inverter.
These parameters can be changed with the owner password.
Parameters Meaning
Language
▪ The preferred language is defined during installation.
Date and time
▪ The date and time are set during the installation.
Password
▪ Owner password; factory setting: 0003
CO2 rate ▪ Avoided CO2 emissions, based on 0.7 kg/kWh
Yield rate
▪ Feed-in rebate in the relevant country
Yield currency
▪ Currency in the relevant country (3 characters)
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Menu on the inverter
6.4.2 Setup –> Network Setup
This menu shows the settings for the connected Ethernet network, see also section
“Connection between inverter and computer” on page 58.
These parameters can be changed with the owner password.
Parameters Meaning
IP address
▪ Unique network address for the inverter
Subnet mask
▪ Sub-network address; first part of the IP address
Gateway
▪ Network transmission to a different network
Master setting
▪ If multiple inverters are connected to each other, one
of the inverters must be configured as the master
and all the others as slaves
6.4.3 Setup –> Inverter Setup
This menu shows the basic data of the inverter. These data are set at the factory and
cannot be changed.
You will need to have these data available for service situations.
Parameters Meaning
Model
▪ Inverter model
Serial number
▪ Unique identification for every inverter, also to be
found on the type plate
Part number
▪ Identification for every inverter hardware
configuration within PLATINUM
Version
▪ Unique version name for tracking the development of
different inverter versions within PLATINUM
GUI software part no.
▪ GUI = Graphical User Interface
▪ The GUI enables interaction with the inverter via the
display.
GUI software version
▪ Version of the GUI software
GUI hardware part
number
▪ Identification for the GUI card hardware
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Menu on the inverter
Parameters Meaning
GUI hardware version
▪ Version number of the GUI hardware
SW1 part number
▪ Part number of the DSP1 software
▪ (DSP1 = Digital Signal Processing)
▪ The DSP microprocessor is used to control the
energy conversion in the inverter.
SW1 version
▪ Version number of the DSP software
Part number of the control
board
▪ Part number of the DSP card
Version of the control
board
▪ Version designation for the DSP control hardware
Part number of the main
board
▪ Identification for the main board; all of the
components and subsystems of the inverter are
mounted on the main board.
Version of the main board
▪ Unique version number for tracking the development
of the different main board versions
SW2 part number
▪ Part number of the DSP2 software
SW2 version
▪ Version number of the DSP2 software
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Menu on the inverter
6.4.4 Setup –> Plant Setup
This menu displays useful information about the PV plant. The owner password is
required in order to change the information.
Parameters Meaning
Company/customer name
▪ Name of the operator/customer
Site/site name
▪ Site (description)
Installation date
▪ Date of initial operation
Service date
▪ Date of last service
Area of responsibility
▪ Field for messages from the service personnel
Device name
▪ The inverter is displayed with this name in the list of
inverters linked to the master device
Message
▪ Extra field for additional messages
Plant apparent power
▪ The product of voltage times current for the entire
PV plant [kVA]
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Menu on the inverter
6.4.5 Setup –> Grid Configuration
This menu shows the settings for the grid based on the selected country.
This menu has the following submenus:
These parameters can be changed with the owner password for a period
of 5 hours after feed-in to the grid starts.
Please contact the Service department if you need to make changes
after this.
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Menu on the inverter
Setup –> Grid Configuration –> General Grid Setup
Parameters Meaning
Grid code
▪ Grid code (country code) for the installation
Description
▪ Designation of the grid protection standards
Nominal grid voltage
▪ Nominal voltage of the local grid
Nominal grid frequency
▪ Nominal frequency of the local grid
Grid configuration
▪ Local grid configuration: TN/TT, IT, undefined
Feed-in
▪ Feed-in phase depending on the grid configuration
TN/TT: No setting, L1, L2, L3
IT: No setting, L1-L2, L1-L3, L2-L3
Information
If changes are made to the feed-in phase, the
energy log for the plant will need to be re-created
(see "Commands –> Plant Commands –> Re-create
Plant Energy Log“). Only then are the feed-in phases
correctly displayed in the "Plant Overview".
Voltage limit min
▪ Lower shutdown threshold for the local grid voltage
Voltage limit max
▪ Upper shutdown threshold for the local grid voltage
Voltage time limit min
▪ Shutdown time lower voltage limit
Voltage time limit max
▪ Shutdown time upper voltage limit
Frequency limits min
▪ Lower shutdown threshold for the local grid
frequency
Frequency limits max
▪ Upper shutdown threshold for the local grid
frequency
Frequency time limit min
▪ Shutdown time lower frequency limit
Frequency time limit max
▪ Shutdown time upper frequency limit
Average AC voltage for
isolation
▪ Limit values for isolation, based on the average
voltage over a specific time period, e.g. average
voltage > 253 V AC over a period of 10 minutes
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Menu on the inverter
Setup –> Grid Configuration –>
This menu displays the limits for the effective power according to the selected grid
standard.
Parameters Meaning
Name
▪ Name of the grid standard for power derating
Enable
▪ Enables or disables power derating
Start frequency
▪ Frequency at which power derating starts
Isolating frequency
▪ Frequency at which power derating ends and the inverter
is isolated from the grid
Slope
▪ Slope of the effective power curve in %/Hz
Recovery rate
▪ Recovery rate of the inverter in %/min
Setup –> Grid Configuration –> Reactive Power Yield
This menu displays the method for monitoring the reactive power generation according
to the selected grid standard.
Parameters Meaning
Name
▪ Name of the grid standard for reactive power
Method
▪ Method for feeding in reactive power:
– Deactivated
– CosPhi(P), based on characteristic curve
– CosPhi (fixed)
PF Setpt
▪ Fixed power factor value,
Only for CosPhi (fixed) method
Number of points
▪ Number of XY points used for the characteristic curve,
with a max. of 8 points each,
Only for CosPhi(P) method
PntX1 – PntX8
▪ X-point: Defines the percentage of the effective power
Only for CosPhi(P) method
Automatic adjustment based on the grid code
PntY1 – PntY8
▪ Y-point: Defines the CosPhi setting for each device
Only for CosPhi(P) method
Automatic adjustment based on the grid code
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Menu on the inverter
Setup –> Grid Configuration –> Power Balancing
This menu displays the power balancing between the phases according to the selected
grid standard.
Parameters Meaning
Name
▪ Name of the grid standard for power balancing
Enable
▪ Enables or disables power balancing
Imbalance limits
▪ Balancing of the power per phase: Maximum permitted
imbalance limits in VA
Setup –> Grid Configuration –> Active Power Settings
This menu displays the settings for the effective power according to the selected grid
standard.
Parameters Meaning
Name
▪ Profile name of the effective power settings
Enable – fixed
▪ Enable/disable fixed effective power limit
Eff. power setpt.
▪ Fixed effective power limit in W
Setup –> Grid Configuration –> Grid Connection
This menu displays the limits for reconnection of the inverter according to the selected
grid standard.
Parameters Meaning
Name
▪ Name of the grid connection standard
VAC min. connection ▪ Minimum voltage for renewed grid connection
VAC max. connection ▪ Maximum voltage for renewed grid connection
Connection min.
frequency
▪ Minimum frequency for renewed grid connection
Connection max.
frequency
▪ Maximum frequency for renewed grid connection
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Menu on the inverter
6.5 Commands menu
6.5.1 Commands –> Inverter Commands
This menu is used to display the results collected in the datalogger.
Parameters Meaning
Delete Energy Log
▪ Deletes the entries in the energy log and the
cumulative values of the inverter
Delete Data Log
▪ Deletes the 15-minute average power values of the
inverter
Reset Web Administrator
Account
▪ Resets the administrator password to "Admin"
Self-test
▪ Starts the self-test (Italy only)
Self-test result
▪ Displays the results of the last self-test (Italy only)
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Menu on the inverter
6.5.2 Commands –> Plant Commands
This menu is used to display the results collected in the datalogger.
Parameters Meaning
Delete Energy Log
▪ Deletes the entries in the energy log and the
cumulative values of the plant
Delete Data Log
▪ Deletes the 15-minute average power values of the
plant
Reset Total Number of
Inverters
▪ Updates the total number of inverters when inverters
are added or removed
Re-create Plant Energy
Log
▪ Re-creates the energy log of the plant based on
the energy logs of the inverters that are currently
connected and being operated in the system. This
process may take several minutes. It requires that all
of the inverters in the plant are in operation.
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Menu on the inverter
6.6 Alarm Setup menu
6.6.1 Alarm Setup –> Notification Setup
Setting for remote monitoring of notifications and alarms, including settings for the mail
server, sender(s) and e-mail recipient(s)
Parameters Meaning
User name
▪ E-mail user name
Password
▪ User password for the mail server
Sender e-mail address
▪ Valid e-mail address – required in order to send
notifications
Receiver Email 1
▪ Address for the notification to recipient 1
Receiver Email 2
▪ Address for the notification to recipient 2
SMTP server
▪ Simple Mail Transfer Protocol server for the sending
of e-mails
SMTP-Port 1
▪ Number of the SMTP port of the SMTP server
Default setting: 25
Notes on e-mail settings
The SMTP server forwards the e-mails to the recipient.
Many companies have their own SMTP server, while private individuals generally use
the SMTP server of their internet service provider (ISP).
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Menu on the inverter
If an inverter is moved or connected to a different network that is not
operated by the same internet service provider (ISP), a new SMTP server
will need to be assigned.
Please note
An ISP can change the SMTP IP address without prior notification.
t If e-mail protocols suddenly cease, check whether the IP address has been changed.
6.6.2 Alarm Setup –> Inverter Alarms
Settings for the sending of notifications – What is sent when to e-mail addresses 1 and
2, and how frequently?
Parameters Meaning
Notification time
▪ Time for sending the e-mail with production data
(hours)
Notification time
▪ Time for sending the e-mail with production data
(minutes)
Time interval
▪ Interval between two notifications in minutes
Send production on
e-mail 1
▪ Sends the energy yield data to e-mail 1 at the
indicated time
Send mode on e-mail 1
▪ Sends the operating mode changes to e-mail 1 (sent
immediately)
Send alarm on e-mail 1
▪ Sends a warning or alarm to e-mail 1 (sent
immediately)
Send production on
e-mail 2
▪ Sends the energy yield data to e-mail 1 at the
indicated time
Send mode on e-mail 2
▪ Sends the operating mode changes to e-mail 1 (sent
immediately)
Send alarm on e-mail 2
▪ Sends a warning or alarm to e-mail 1 (sent
immediately)
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Menu on the inverter
6.6.3 Alarm Setup –> Portal Setup
This menu shows settings for uploading data to the web portal.
Every hour, the average values for the energy data for 15 minutes at a time are
uploaded.
This upload is not possible if no user name has been entered.
The portal settings are compatible with the Meteocontrol settings.
Parameters Meaning
FTP server IP
▪ IP address of the FTP server
User name
▪ User name for the FTP server
Password
▪ Password for the FTP server
SMTP port 2
▪ The number of the SMTP port of the SMTP server
for uploading e-mails to the portal
Default setting: 25
Only a master inverter can upload data to the FTP server.
Additional costs may accrue for external FTP service offerings.
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Menu on the inverter
6.7 Event Log menu
This menu shows information about the events that have been logged by the inverter.
The events are listed in descending order.
The possible alarm messages are listed in section “Event Log” on page 75.
Warning: On Event has occurred
Warning: Off Event cancelled
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Menu on the inverter
6.8 Statistics menu
6.8.1 Statistics –> Inverter
This menu shows a summary of the key statistics of the inverter for 'Today' / 'Last
month' / 'Last year' / 'Since startup'.
Parameters Meaning
Energy
▪ Total energy yield of the inverter in kWh
Yield
▪ Earnings for the energy fed in by the inverter, e.g. in euro
Avoided CO2
emissions
▪ CO2 emissions avoided by the inverter in comparison to fossil
fuels in kg
Peak power
▪ Highest instantaneous power of the inverter in W
6.8.2 Statistics –> Plant
This menu shows a summary of the key statistics of the plant for 'Today' /
'Last month' / 'Last year' / 'Since startup'.
Parameters Meaning
Energy
▪ Total energy yield of the plant in kWh
Yield
▪ Earnings for the energy fed in by the plant, e.g. in euro
Avoided CO2
emissions
▪ CO2 emissions avoided by the plant in comparison to fossil fuels
in kg
Peak power
▪ Highest instantaneous power of the plant in W
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Web server
7 Web server
The inverter has an internal web server, which supplies detailed information about
operation, warnings/alarms and the energy feed-in.
7.1 Connection between inverter and computer
The plant power can be monitored via a remote query from a computer. The connection
between the inverter and the computer can be established either directly or via a
network or the internet.
7.1.1 Direct connection
CAN
Ethernet
If multiple inverters are connected via a
CAN bus, only the master inverter needs
to be connected to the router/switch.
IP addresses
The IP addresses of the computer and inverter must be in the same area, i.e. the first
eight digits of the IP addresses must be identical. If necessary, one of the IP addresses
has to be changed (see below).
Example
IP address of the inverter: 192.168.10.x,
IP address of the computer: 192.168.10.y
Here, x and y must be different numbers between 1 and 254.
The default IP address set for the inverter is 192.168.10.20.
Changing the IP address of the inverter
t Enter the desired IP address under Setup –> Network Setup.
Changing the IP address of the computer
t Enter the following addresses in the network menu of the system controller:
– IP address: 192.168.10.10
– Subnet mask: 255.255.255.0
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Web server
7.1.2 Connection via network/internet
CANEthernet
If multiple inverters are connected via a
CAN bus, only the master inverter needs
to be connected to the router/switch.
With DHCP (Dynamic Host Configuration Protocol)
With DHCP, a router or switch generally distributes the required parameters such as IP
address and subnet mask to the devices in the network.
1. Connect the (master) inverter and the router/switch to each other using a CAT5
Ethernet cable.
2. Under Setup –> Network Setup enter the IP address 000.000.000.000 and press
(OK) to confirm.
The router/switch assigns the network parameters automatically to the inverter. The
inverter performs a restart.
Without DHCP (Dynamic Host Configuration Protocol)
Without DHCP, it is necessary to assign a unique address in the network that is not
already in use to the inverter.
1. Connect the (master) inverter and the router/switch to each other using a CAT5
Ethernet cable.
2. Under Setup –> Network Setup, enter a unique IP address and press (OK) to
confirm.
The inverter performs a restart.
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Web server
7.1.3 Access from the internet
Prerequisites
✔ A static IP address in the local network (with/without DHCP; see previous section)
has been assigned to the inverter.
Setting up port forwarding in the local network router
Refer to the Advanced Settings for the router/switch.
▪ Port 80 of the router/switch must be forwarded to the static IP address of the
inverter.
▪ The external IP address of the local network can be found under
http://whatismyip.com.
If a dynamic IP address is assigned to the local network by your internet
service provider (ISP), it is unlikely that the external IP address will
remain constant for any length of time.
For this reason, it makes sense to have a free account set up at No-IP
or another similar provider with a normal internet address for the local
network.
To do this, the router needs to be capable of forwarding its IP address to
the No-IP service.
If the router is unable to do this but has a dynamic IP address, the No-IP
setting will need to be updated at regular intervals.
It should be possible to reach the web server of the inverter with these settings.
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Web server
7.2 Starting the web server
The website is displayed optimally with Firefox 6.0 or Internet Explorer
8.0 (or later versions).
Establishing a connection to the inverter
1. Launch the browser and enter the internal or external IP address or web address of
the inverter (when using No-IP or similar) in the address bar of the browser.
The login screen is displayed.
2. Enter the user name and password and press Sign in to confirm.
The home screen is displayed, see page 63.
▪ The following default access data are set up:
– User name: admin
– Password: admin
▪ It is absolutely essential that the user name and password are
changed when the web server is connected to the internet.
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Web server
7.3 Menu tree
Home
Plant/
inverter
System status Status Normal, Warning, Alarm
Mode Running, Inactive etc.
Production status Today, Month, Year
Statistics
Plant Last 7 days
Plant Last 12 months
Setup
GS Power
Plant
Information
Customer data Customer name, site etc.
System data Model, serial no. etc.
General
setup
Date, time, CO
2
rate, earnings rate, earnings currency
Alarm
setup
Notification setup Address of sender and recipient
Inverter alarms Time, alarms
Network TCP/IP Network IP address, network
subnet mask, network gateway
User
account
User account
Change password
Edit accounts
Event log
Display Events for the selected day
Status
Plant Alarms
Overview
Plant
Help
Logout
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Web server
7.4 Home
7.4.1 Menu bar
The web server offers the following menus:
Icon Meaning Icon Meaning
Home screen Status
Statistics Help
Setup Logout
Event Log
t Click the icon of the required menu in the menu bar.
The selected menu is opened.
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Web server
7.4.2 Selected inverter/plant
Display
In the area on the right, the values for the following operating data are displayed for the
selected inverter or for the entire plant:
▪ Input: Current, voltage, power
▪ Output: Current, voltage, power
▪ Operating hours (only for an individual inverter)
Selection
In the area at the top right, either the entire plant or an individual inverter can be selected.
1. Move the mouse over the lightcoloured field with the plant or inverter
name.
A list of the inverters in the plant is
displayed.
2. Select an inverter.
The system status, production status
and operating hours of the selected
inverter are displayed.
7.4.3 System status
The System status area shows the status and operating mode of the plant or selected
inverter.
Status Meaning
LED
Normal; Inverter is operating with no warnings or alarms.
Green
Warning; Inverter is still running, but only with limited
functions.
Yellow
Green
Alarm; Inverter is in shutdown mode, an alarm is present.
Red
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Mode Meaning LED
Sleep mode; Automatic shutdown, input power level is
insufficient.
Yellow
Startup; Initialisation of input values and network
conditions
Yellow
Green
Operation; Electricity is fed into the grid.
Green
De-rating; Output power is reduced to prevent the inverter
from overheating.
Yellow
Green
Close down; Inverter is in shutdown mode.
Yellow
Shutdown; Inverter/system fault or unstable operating
conditions
Red
Service; Inverter can be manually overwritten.
Yellow
Current electricity production
The current electricity production is shown as a bar diagram ranging from 0 W to the
nominal power of the plant or selected inverter.
7.4.4 Production status
The yield of the plant or selected inverter is displayed in this area.
Today Display of the feed-in curve for today (0 ... 24 h)
Month The yield for each day in the current month is shown as a bar diagram (1 ... 31).
Year The yield for each month in the current calendar year is shown as a bar
diagram
Detailed values are displayed if you hover with the mouse over the
graphics.
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Web server
7.4.5 Language selection
The web server offers the following menu language options:
Icon Language Icon Language
English French
German Italian
Spanish
t Click the icon for the required language.
The operator guidance language is changed over.
7.5 Statistics
7.5.1 Selected inverter/plant
The plant or individual inverter is selected in the same way as on the home screen.
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Web server
7.5.2 Last 7 days
The graphic shows the feed-in curve for the plant or selected inverter for the last 7
days. The web server totals the performance data and displays the following cumulative
values:
Energy generation Energy generated during the selected period
Earnings Earnings for the energy generated
CO2 savings CO2 emissions saved as a result of the energy generated
Detailed values are displayed if you hover with the mouse over the
graphics.
7.5.3 Last 12 months
Each of the last 12 months is shown as a bar in the graphic.
The remaining information corresponds to the information for the Last 7 days.
Download energy values
t Click (on the right above the last bar).
The energy values for the last 12 months are downloaded as an html file.
7.6 Setup
The Setup menu contains the following submenus:
▪ GS Power Plant Information
▪ General setup
▪ Alarm setup
▪ Network
▪ User account
7.6.1 Navigation
The Setup menu contains the following navigation icons:
Icon Meaning
Exit menu without saving
Save changes
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Web server
7.6.2 Setup –> GS Power Plant Information
This menu allows you to provide a plant description that suits your own requirements.
You will need to have these data available for service situations.
▪ Data displayed in black can be edited.
▪ Data that are greyed out are defaulted by the system and cannot be
edited.
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Web server
7.6.3 Setup –> General Setup
The following data can be set in this menu:
▪ Date
▪ Time
▪ Time zone
▪ CO2 rate (in kg/kWh)
▪ Rebate (per kWh)
▪ Earnings currency
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Web server
7.6.4 Setup –> Alarm Setup
Setup –> Alarm Setup –> Notification Setup
The addresses for automatic notification via e-mail are set up in this menu.
SMTP server IP address of the internet service provider's SMTP server in
digits
SMTP port 25 (default) or as defined by the ISP
User name As defined by the ISP
Password As defined by the ISP
Sender e-mail address Corresponds to the IP address of the inverter
Receiver e-mail 1 E-mail address of recipient 1 in standard format
Receiver e-mail 2 E-mail address of recipient 2 in standard format
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Web server
Setup –> Alarm Setup –> Inverter Alarms –> Energy Production
The recipients and timings for automatic transmission of energy production are selected
in this menu.
Setup –> Alarm Setup –> Inverter Alarms –> Status
In this menu, e-mail recipients are selected for automatic notification about operating
modes and alarms.
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Web server
7.6.5 Setup –> Network
CAUTION
No connection between the inverter and the network/internet!
f Do not make any changes to the network data unless the network is being
reconfigured.
DHCP Values are automatically obtained for the network settings
in this setup screen.
(Network) IP address IP address of the inverter connected via Ethernet cable
Network subnet mask E.g. 255.255.255.0
Network gateway Address of the router in the network
DNS server IP IP address of the Domain Name Server
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Web server
7.6.6 Setup –> User Account
User account
The upper part of this menu shows the current user with his/her access authorisation
level.
Change password
In this area, the password can be changed for the user displayed above.
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Web server
Edit account
After pressing the button Edit account, you will see the list of users created on this
web server:
In the default setting, three users with different access authorisation levels are set up.
The user name and password are identical in the default setting.
A maximum of 10 users can be maintained.
Access authorisation levels
Level User Rights
3 admin ▪ Full read/write access
2 owner ▪ Read/write access to all data
▪ Exception: User Accounts and Network Setup
1 guest ▪ Read access to all data
▪ No access to the Setup menu
CAUTION
Risk of unauthorised access to the web server!
f Change all passwords during configuration of the system. Do not use standard
passwords.
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7.7 Event Log
For all inverters connected to the PC/internet, the current events are displayed in
chronological (descending) sequence.
Navigation
Via calendar Select the required day in the calendar.
The events for this day are displayed in chronological (descending)
sequence.
Scroll Via the buttons
Downloading the Event Log
t Click .
The events for the selected period are downloaded as a txt file.
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Web server
7.8 Status
The Status menu contains the following submenus:
▪ Alarm
▪ Overview
▪ Plant
Selecting the inverter/plant
In the status menu bar on the far right, you can select either the entire plant or an
individual inverter – see Home menu.
7.8.1 Status –> Alarm
This screen shows all potential warnings and alarms that can occur on an individual
inverter or on the overall plant.
If an alarm is active for the selected inverter or for the entire plant, it is marked with a
yellow warning triangle.
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7.8.2 Status –> Overview
This menu offers an overview of the technical profile of the inverter/plant.
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Web server
7.8.3 Status –> Plant
This menu shows the operating mode, status and some of the feed-in data for the
individual inverters in the plant.
7.9 Help
This menu displays contact information.
7.1 0 Logout
This menu is used to exit the web server.
The login screen is displayed again.
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Maintenance and cleaning
8 Maintenance and cleaning
DANGER
Risk of death due to electric shock!
f Only allow inverters to be opened by the PLATINUM Service
department or by service partners authorised by PLATINUM.
DANGER
Risk of death due to high DC and AC voltages!
f Wear insulating protective clothing and face protection.
f Maintenance and cleaning is to be performed only by trained
specialist personnel.
The trained specialist personnel must be granted permission by the
energy provider responsible.
Before every maintenance or cleaning task:
f Switch off mains voltage supply (safety device).
f Set the switch knob of the DC isolator to 0.
f Wait at least 60 minutes until the capacitors are discharged.
f Make sure that no voltage is applied to the DC cables.
8.1 Maintenance
Have the inverter serviced at least once a year by the PLATINUM Service
department or by a service partner who is authorised by PLATINUM.
8.2 Cleaning
CAUTION
Destruction of the inverter!
f The inverters must not be cleaned with a steam cleaner.
To ensure effective cooling, regularly clean the cooling element on the rear of the
inverter. Suitable tools for this:
▪ Vacuum cleaner
▪ Soft brush
▪ Compressed air
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Faults and troubleshooting
9 Faults and troubleshooting
9.1 Checklist in the event of faults
If the inverter is not feeding any electricity into the grid, check the following:
Are all of the connections in the system correctly attached?
Are both the AC protective switch(es) and the DC protective switch(es) switched
on?
Is there enough solar radiation to generate electricity (>7 W)?
Are the operating mode display LEDs normal?
Are any warnings or alarms shown on the display (see Event Log)?
Do the values for the PV voltage, PV current and PV power match those on the
display?
If all of these points are OK but still no electricity is being fed in:
Contact the installation company.
9.2 Event list
The inverter automatically detects problems in the operating status and displays messages in plain text on the screen.
Detailed information about warnings and alarms can be viewed in the Event Log
menu.
The inverter distinguishes between two types of message:
W Warning, yellow LED is on
A Alarm, red LED is on
If an alarm is present, the inverter switches off automatically.
A warning is displayed if e.g. the feed-in power drops below the threshold of 7 W.
▪ The complete event list can be downloaded from our website
www.platinum-nes.com.
▪ When contacting with the PLATINUM service department, have the
serial number and event code to hand.
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Faults and troubleshooting
Code Message Meaning Remedy
E01
Field fault ▪ PV module
failure
t Contact the installation company.
E02
Input protective
switch open
▪ DC switch open t Switch on the DC switch.
t If already switched on: contact
the installation company.
E03
Inverter failure ▪ Inverter failure t Contact the installation company.
E04
Output protective switch open
▪ AC protective
switch open
t Switch on the AC protective
switch.
t If already switched on: contact
the installation company.
E05
Grid fault ▪ No grid detected
▪ No synchronisa-
tion with the grid
t Check the AC protective switch.
t Measure whether the grid voltage
is present at the AC terminals.
t Make sure that the DC switch(es)
is/are switched on and that the
DC power is >7 W.
▪ Fault in the coun-
try settings
t Check the country settings..
E06
GUI fault
▪ Display not
responding
t Switch off the AC side and wait
3 seconds.
t Switch the AC side back on again
and wait 30 seconds.
t If the fault persists: contact the
installation company.
E07
High voltage on
the input side
▪ DC voltage
threshold of 600
V DC exceeded
t Contact the installation company.
E08
Low voltage on
the input side
▪ DC voltage too
low to operate
the inverter
t This fault will automatically be
rectified when the PV voltage
reaches 230 V.
t If the fault is displayed even dur-
ing daylight and the PV voltage
is >230 V: contact the installation
company.
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Faults and troubleshooting
Code Message Meaning Remedy
E09
Low PV isolation
resistance
▪ PV isolation
resistance is
below the permitted minimum
threshold.
t Check the position of the DC
jumper.
t If the DC is correctly plugged:
contact the installation company.
E10
Failure on the
DC side
▪ Inverter fault on
the DC side
t If the inverter is in shutdown
mode, switch off the AC side first
and then the DC side.
t Wait for 30 seconds and switch
the AC side and DC side back on
again.
t If the fault persists: contact the
installation company.
E 11
Failure on the
AC side
▪ Inverter fault on
the AC side
t If the inverter is in shutdown
mode, switch off the AC side first
and then the DC side.
t Wait for 30 seconds and switch
the AC side and DC side back on
again.
t If the fault persists: contact the
installation company.
E12
High inverter
temperature
▪ Maximum
permitted
internal inverter
temperature
exceeded
t Check whether the ambient
temperature is within the
permitted limits.
t Check whether there is adequate
ventilation.
t Check whether the correct
minimum distances have been
maintained as stated in this
installation and user guide.
t Make sure that the inverter is
protected against direct sunlight.
t Make sure that the ventilation
system is clean.
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Faults and troubleshooting
Code Message Meaning Remedy
E13
Low inverter
temperature
▪ The internal
temperature of
the inverter is
too low.
t The inverter will restart once the
temperature is back within the
permitted range.
t If the fault persists: contact the
installation company.
E14
Current/power
limitation
▪ PV power
exceeds the
nominal power
of the inverter
t Check whether there is adequate
ventilation.
t Check whether the correct
minimum distances have been
maintained as stated in this
installation and user guide.
t Make sure that the inverter is
protected against direct sunlight.
t Make sure that the ventilation
system is clean.
E15
Communication
fault
▪ Internal commu-
nication fault
t If the inverter is in shutdown
mode, switch off the AC side first
and then the DC side.
t Wait for 30 seconds and switch
the AC side and DC side back on
again.
t If the fault persists: contact the
installation company.
E16
Ventilation fault ▪ No internal air
circulation
t Contact the installation company.
E17
Fuse fault ▪ One or more
fuses or safety
switches have
blown.
t Contact the installation company.
E18
Active current
limitation
t Contact the installation company.
E19
Reactive power
compensation
t Contact the installation company.
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Faults and troubleshooting
Code Message Meaning Remedy
E20
Microprocessor
fault
▪ Diagnosis sup-
port in service
situation
t If the inverter is in shutdown
mode, switch off the AC side first
and then the DC side.
t Wait for 30 seconds and switch
the AC side and DC side back on
again.
t If the fault persists: contact the
installation company.
E21
Grounding current fault
t Contact the installation company.
E22
High AC voltage ▪ AC voltage too
high, feed-in
interrupted
t The inverter will be restarted
once the voltage is back within
the permitted range.
t Check the country settings.
t If the fault persists: contact the
installation company.
E23
Low AC voltage ▪ AC voltage too
low, feed-in
interrupted
t The inverter will be restarted
once the voltage is back within
the permitted range.
t Check the country settings.
t If the fault persists: contact the
installation company.
E24
High frequency
on the output
side
▪ Grid voltage
frequency is
above the upper
limit.
t The inverter will be restarted
once the frequency is back within
the permitted range.
t Check the country settings.
t If the fault persists: contact the
installation company.
E25
Low frequency
on the output
side
▪ Grid voltage
frequency is
below the lower
limit.
t The inverter will be restarted
once the frequency is back within
the permitted range.
t Check the country settings.
t If the fault persists: contact the
installation company.
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Faults and troubleshooting
Code Message Meaning Remedy
E26
High DC current
on the output
side
▪ DC share of grid
feed-in current is
too high.
t The inverter will attempt to
restart as soon as the fault is
rectified.
t If the fault persists: contact the
installation company.
E27
Output current
imbalance
▪ Imbalance
between the
output current
phases (only for
3-phase current)
t Contact the installation company.
E28
Grid fault, but
still working
▪ Fault bypass t Contact the installation company.
E29
VDR fault on the
DC side
▪ Damaged varis-
tors on the DC
side.
t Contact the installation company.
9.3 Faults and troubleshooting
Fault Cause Remedy
No longer any e-mail
protocols
▪ Changed SMTP
IP address
t Find out the new SMTP IP
address from your internet service
provider (ISP).
Obviously incorrect
values in the statistics
▪ Fault in the
Energy Log
t On the master inverter run Re-
create Plant Energy Log, see
Commands –> Plant Commands
menu
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Technical data
10 Technical data
Input variables 2100 H 3000 H 4000 H 4600 H
Max. PV power 2,350 Wp 3,450 Wp 4,450 Wp 5,150 Wp
Max. DC power (cos ϕ = 1) 2,100 W 3,000 W 4,000 W 4,600 W
MPPT voltage range 230 V – 480 V
Max. input voltage 600 V
Max. MPPT input current 9.5 A 13.5 A 18.0 A 21.0 A
Number of string inputs 3
Number of MPP trackers 1
Short circuit current 14.2 A 20.2 A 27.0 A 31.5 A
Output variables 2100 H 3000 H 4000 H 4600 H
Nominal power (cos ϕ = 1) 2,000 W 2,900 W 3,800 W 4,400 W
Nominal current 9.0 A 13.0 A 17.0 A
(16.0 A *)
20.0 A
(16.0 A *)
Max. apparent power 2,000 VA 2,900 VA 3,800 VA 4,400 VA
Max. AC current 10.5 A 15.2 A 19.7 A 23.0 A
Fuse protection on the AC side 13 A 20 A 25 A 25 A
Min. start power 7 W
Network voltage / frequency 230 V (+/– 20%) / 50 Hz (+/– 5%)
Feed-in/monitoring phases 1 feed-in phase / 1 monitoring phase
Max. permitted grid impedance
Z
max
n/a n/a 446 mW 379 mW
Standby consumption <1 W
Short-circuit strength Yes
Power factor (cos ϕ) 0.9 ind. ... 0.9 cap.
Max. short circuit current 45.0 A
Max. switch-on current 20 A (max. duration 5 ms)
Efficiency 2100 H 3000 H 4000 H 4600 H
Max. efficiency 96.9 % 97.0 % 97.2 % 97.3 %
Euro efficiency 96.0% 96.2 % 96.6 % 96.9 %
Type name 2100 H 3000 H 4000 H 4600 H
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Technical data
Interfaces ... H
DC isolation device Optional switch integrated in device for
isolation from generator field
DC connection DC connector, Multi-Contact MC4
AC connection Screw-type terminals
Network Ethernet / CAN
Ambient conditions ... H
Operating temperature –25 °C to +65 °C
Max. temperature for rated power 45 °C
Storage temperature –30 °C to +80 °C
Rel. Humidity 4% to 99%
Max. operating altitude
2000 m
Protection class IP66 in accordance with DIN EN 60529
Level of contamination II, external and internal use possible
Inverter data ... H
Weight
▪ 2100 H, 3000 H
▪ 4000 H, 4600 H
19 kg
21 kg
Dimensions (H x W x D) 610 x 353 x 154 mm
Overvoltage category DC side: II
AC side: III
Reverse voltage protection (DC) Ye s
Ground fault monitoring DC side: insulation test
AC side: AFI
Protection class / overvoltage
protection
I / III
Optical display Full graphic LCD, 170 x 76 pixels
Integrated datalogger ▪ Storage capacity sufficient for operating
time of 20 years
▪ Integrated web server
Switching concept HF transformer with electric isolation
Cooling concept Convection cooling
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Taking out of operation
11 Taking out of operation
DANGER
Risk of death due to high DC and AC voltages!
f Wear insulating protective clothing and face protection.
f Inverters are only to be uninstalled by trained specialist personnel.
The trained specialist personnel must be granted permission by the
energy provider responsible.
f Switch off mains voltage supply (safety device).
f Set the switch knob of the DC isolator to 0.
f Wait at least 60 minutes until the capacitors are discharged.
f Make sure that no voltage is applied to the DC cables.
WARNING
Injury may result if the inverter falls!
f Get a second person to help with assembly and disassembly.
f Wear safety shoes during assembly and disassembly.
f Ensure that the inverter is positioned securely.
The procedure for taking inverters out of operation is the reverse of that
for installation and assembly.
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Disposal
12 Disposal
▪ Packaging and replaced parts are to be disposed of in accordance with
the regulations of the country in which the inverter was installed.
▪ Do not dispose of PLATINUM inverters in household waste.
▪ Inverters can be fully returned to PLATINUM at the end of their service
life.
▪ PLATINUM inverters can be disposed of via municipal waste
management for electrical devices.
Page 90
PLATINUM GmbH
Pfannerstraße 75
88239 Wangen im Allgäu, Germany
Tel.: +49 7522 73 700
Fax: +49 7522 73 710
platinum@diehl-controls.com
www.platinum-nes.com
PLATINUM Service
Tel.: +49 7522 73 777
Fax: +49 7522 73 737
service.platinum@diehl-controls.com
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