Use inverters according to their intended use.
 Use inverters in original and technically fully intact condition
without unauthorized modifications.
 Ensure that inverters are installed and serviced by qualified
specialists only.
tThe qualified specialist personnel requires a license from the
relevant energy suppliers.
 Always mount inverters in a vertical position.
 Ensure that all protection devices are fully operational.
 Verify that ventilation openings are not blocked or covered.
 Protect inverters from direct sunlight.
 Prior to installation and maintenance work, make certain that the
inverter is de-energized.
 Ensure that regulations stipulated by trade associations and
inspection authorities and agencies are observed and that the
connection conditions of the relevant energy supplier or
equivalent national and international rules and regulations are
adhered to.
 Observe conditions of use (see 14 Technical Data).
Safety and Dangers
3Intended Use
 Use the inverter exclusively to feed photovoltaically converted
solar energy into the public 230 V/50 Hz mains.
 Do not use the inverter in autonomous power systems.
 Do not use the inverter in vehicles.
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Mat. No. 737 576-AB
The PLATINUM line includes the following variants with different
power ranges (see 14 Technical Data):
Î PLATINUM 13000 TL
Î PLATINUM 16000 TL
Î PLATINUM 19000 TL
Î PLATINUM 22000 TL
Possible types:
Î wall-mounted device
Î free-standing device
Î free-standing device, outside
4.2Options
Upgrades for an inverter or an inverter system:
Î Inverter networking via PLATINUM network (EIA 485 bus)
Î Optical and acoustical indicator (warning) devices.
Î Remote monitoring or remote readout with PLATINUM
WebMaster
Î Central display of systems with PLATINUM ViewMaster
Î Evaluation of system data with PLATINUM PV-Monitor
Î Remote control of AC power in connection with PLATINUM
PowerCommander, PLATINUM WebMaster and a control device
on the mains supply side.
8
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Mat. No. 737 576-AB
 Take inverter to installation site on transport pallet 1.
 Put transport pallet with inverter on even ground.
 Remove plastic protective packaging.
 Put inverter on intended installation site.
12
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Mat. No. 737 576-AB
Fig. 6Spacing for mounting of inverters (indications in mm)
Mount inverters as follows:
 Observe a minimum distance of 50 cm to the floor.
 Observe a minimum distance of 50 cm to the ceiling.
 Slide cooling element of the inverter into the mounting fixture 1.
 Hold the inverter on recessed grips 5 and push up until mounting
bolts 4 drop into slotted pieces for mounting bolts 3 on both
sides.
 Let down the inverter.
Mounting bolts 4 are seated in the slotted pieces.
 Verify that minimum distances are kept (see Fig. 6).
 Verify that the inverter is hanging in the mounting fixture
16
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Mat. No. 737 576-AB
Terms relating to the alternating voltage side will be combined with
AC below. Terms relating to the direct voltage side will be combined
with DC below.
Danger to life due to high AC voltage!
 Switch off the mains power supply (AC side) before
connecting the inverter (fuse).
Danger
Danger
 Connect inverter exclusively to TN or TT mains
(see IEC 60364-1) with 230 V.
 Maximum allowed fuse on alternating voltage side:
40 A, C-characteristics.
Danger to life due to high DC voltage!
 Prior to connecting the inverter, verify that voltage is
applied to the generator-side DC terminal.
 Prior to connecting the inverter, verify that the DC
voltage polarity is correct.
 Wear insulating protective clothing and face
protection if there is voltage present at the DC input.
 Remove DC cable exclusively if inverter is out of
operation.
18
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Mat. No. 737 576-AB
Caution
Caution
Risk of burns due to hot surfaces!
After a longer operation with high power, housing
temperatures of > 60 °C are possible.
 Do not touch hot surfaces.
Material damage due to DC plug connectors that don’t
fit!
 Use exclusively DC cable connectors and DC
receptacles of the same type and manufacturer.
 Make sure that cable connector in latched in socket
(1) Control unit
(2) Holder for installation and operating manual
(3) Fan
(4) Switch knob DC disconnector
(5) Cover of AC voltage connection
(6) Bushing for AC voltage cable
(7) Type plate
4
35
20
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Mat. No. 737 576-AB
(1) DC disconnector
(2) DC terminal (3) DC terminal +
(4) Fan
314231
Note
Note
PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL are
equipped with three MPP trackers working separately, with three
connection areas for direct voltage.
 Distribute strings of PV generator among the three areas so that
tthere are the same module types with the same horizontal
orientation and vertical tilt and approximately the same DC
power connected in every area.
tthere is no electrical connection between the three areas.
 Allocate DC connectors within the same area in pairs (+ and -).
It is possible that DC powers of different connection areas differ.
Establish DC voltage connection as follows:
 Establish a connection to the solar panel on the DC input with a
cable with a DC plug connector.
 Use exclusively DC cable connectors and DC receptacles of the
same type and manufacturer.
 Make sure that cable connector in latched in socket correctly.
 Put protective caps on unused plug connectors.
24
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Mat. No. 737 576-AB
(1) Terminal strip
(2) Twist-on connector for PLATINUM network (EIA 485)
(3) Nwtwork connector for PLATINUM network (EIA 485)
(4) Connection diagram for terminating resistor
(5) PC interface to EIA232 (exclusively for service purposes)
It is possible to connect up to 50 PLATINUM inverters.
5
Note
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Mat. No. 737 576-AB
(1) Alarm contact (break contact)
(2) Alarm contact (center contact)
(3) Alarm contact (NO contact)
(4) not allocated
(5) Input, max. 12 V (option)
(6) Supply voltage for ext. consumer 12 V,
max. 300 mW
(7) Supply voltage for ext. consumer 0 V,
(8) Shielding EIA485 (RS485)
(9) Line A for PLATINUM network (EIA 485)
(10)Line B for PLATINUM network (EIA 485)
(11)Line A for PLATINUM network (EIA 485)
(12)Line B for PLATINUM network (EIA 485)
Terminal strip is protected through cover. Opening the cover is
possible without tools.
DIEHL AKO recommends to use connectors of EIA485 bus line on
terminal strip as follows:
Î For incoming line pair:
tconnector 9
tconnector 10
Î For outgoing line pair:
tconnector 11
tconnector 12
26
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
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It is possible to engage the integrated terminating resistor on both
open ends of the network.
Note
The termination plug is clamped into the inside of the protector and
fixated with a sticker labelled Netzwerk Terminierungsstecker /Network Termination Plug.
On first and last inverter in PLATINUM network:
 Plug termination plug into slot for network connection 1.
Alarm contact
 Connect any external indicator device to the potential-free
contact.
tWhen an error is detected, the contact is closed and
activates the indicator device (optical or acoustic warning).
tSetting: see menu Settings t function Alarm contact
 Only use safety extra low voltage (SELV) of max. 24 V as supply
voltage.
28
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
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Independent of demand, the inverter activates the fan as soon as
power input is started (e.g. every morning). When feeding in, the
inverter activates the fan as required.
During the startup, several basic settings such as language selection,
date and time settings are set. Information on display and operation
see 7.2 Display and operation.
In order to transfer all settings correctly, it is necessary to do one
complete startup.
If several inverters are installed which are networked via the EIA 485
interface, the startup can be carried out at any one of the installed
inverters (master programming). This inverter transmits the
configuration settings to all other inverters in the network. Every
inverter is automatically assigned a number at its initial startup. The
free allocation of this number is possible in a further step.
The inverters that are not used for input entries display other screen
contents depending on the menu. If no entry is possible, the inverter
shows the start screen.
Start screen
If any input has been entered in the inverter, the inverter shows the
start screen after a restart.
All inverters that are not operated during the configuration will show
the blocking screen.
Note
If parameters of the inverter have been adapted to special
requirements of the energy supplier, this is indicated on the start
screen.
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Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
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After changing parameters, the inverter shows the following screen:
6.1Initial startup of inverter
Lack of function due to missing setting!
 Adjust Phase Balancer settings within 4 hours after
startup of inverter (see 6.2 Phase Balancer).
Caution
Setting at a later time is no longer possible.
 Reconfigure country code within four hours after star-
tup of inverter. Setting at a later time is no longer possible.
Start Up
 Switch on the main power supply (fuse).
For inverters with DC disconnector:
 Set switch knob to 1.
The inverter is supplied with power. Configuration through the
following dialogs.
Initial startup
KeyFunction
OKStart configuration process with this inverter.
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Mat. No. 737 576-AB
The network scan can only recognize more than 1 inverter if the
inverters are correctly networked via the EIA 485 interface.
If the number of detected bus participants (e.g. inverters, data
loggers, etc.) does not agree with the installation:
 Check connections (EIA 485 interfaces) if required.
 Select REPEAT.
 Press OK key.
If the number of detected bus participants is in agreement with the
installation:
 Select OK.
 Press OK key.
In case of a single inverter:
Î Screen Country Code appears.
Note
In case of several networked inverters:
Î Screen Inverter numbering appears.
If one or several inverters have been replaced or not all inverters are
numbered correctly, this can be corrected (see 6.3 Replacing
devices).
Inverter numbering
It is possible to network several inverters via the EIA 485 interface.
Inverter numbers are allocated automatically during the network
scan. The inverter number is displayed in the lower left corner of the
screen.
For a clearer overview, the inverters can be re-numbered for specific
requirements. For instance, the inverter number can be defined
according to the installation sequence.
the middle one no. 2 and the right-hand one no. 3.
The following screen is not displayed if only one inverter is
configured.
Note
ExampleWith three inverters installed, the left-hand one is allocated the no. 1,
Note
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Mat. No. 737 576-AB
The following screen is not displayed if only one inverter is started up.
Î Entry only at one inverter. All inverters connected to the network
are blocked.
Î With the number allocation completed, the inverter switches to
the Country Code screen.
Country code
In the menu Country code, the country where the inverter is operated
is set. Country-specific net conditions are set automatically in
dependence on the selected country.
The setting can be changed within 4 hours after the setting and the
start of the feeding into the mains supply. Without feeding, the period
is prolonged. After the period has expired, the setting cannot be
changed anymore.
Note
Note
KeyFunction
ST
OKAccept selection.
Select country.
To select country code:
 Select desired country.
 Press OK key.
The inverter automatically transmits the country code setting to all
network participants.
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Changing date or time can result in overwriting saved data or cause
gaps in data recording.
To accept time setting:
 Select SELECT.
 Press OK key.
The inverter automatically shares the new time setting with all
network participants.
Note
To rese t t ime:
 Select BACK.
 Press OK key.
After setting the time, the configuration (language, date and time) are
automatically transferred to all other inverters in the network (if
available).
After the data transmission, the inverter will show the menu Timesettings (see 7.6 Settings).
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Mat. No. 737 576-AB
An unbalanced load ist he difference between the nominal AC power
on the three mains phases.
The energy provider and the power plant operator determine the
admissible maximum unbalanced load for the installation of inverters
on different phases of the supply mains.
PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL are
equipped with three inverter modules, each of which feeds AC power
on a mains phase.
The Phase Balancer function makes sure that the admissible
maximum unbalanced load is not exceeded.
Î Failure of an inverter module
Î different AC powers occurring in dependence of the load
It is possible to set the admissible maximum power (unbalanced load)
and the reaction time according to the specifications of the power
plant operator (see 8.1 Service Menu).
6.3Replacing devices
If one or more PLATINUM inverters in a PV system are replaced by
another device, it is possible to transfer the device numbers of the
replaced inverters.
During the network scan, the inverter automatically identifies any
replaced devices.
It is possible to either use the old device numbers for the substitute
devices or renumber the devices.
If inverters without a device number or doubly allocated device
numbers are detected during the network scan, it is possible to
correct this by renumbering them.
Display and operation are confined to the replaced inverters. All other
inverters show the start screen.
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Version 05/2010
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If there is no input for approx. 2 minutes, inverter switches to
standard display during feed.
13456
12
11
10
32
Fig. 20 Display and operation
44
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
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879
(1) Time
(2) LED red
(3) Scroll arrows horizontal
(4) Title
(5) LED green
(6) Date
(7) OK key
(8) Navigation keys
(9) ESC key
(10)Device number
(11)Scroll arrows vertical
(12)Day
The operating display shows a list of physical values and a
corresponding evaluation graph. Type and value of the displayed
physical value depend on the selected period. The illustration below
shows an example for the period TODAY.
KeyFunction
Operation
WX
ST
ESCBack to Main Menu.
Navigate within the display period.
Switch to menu Current.
Arrow to the right of the table:
Î designation of physical value displayed in graphic
Units:
Î W: feed power
Î kWh or MWh: feed power for the indicated period
Î EUR: rebate for the indicated period (Adjustable in menu
Settings.)
Î kg: quantity of saved carbon dioxide (CO
)
2
Number in the top left corner of the graphic:
Î maximum value of scale
Î dependent on inverter power
Horizontal axis in graphic:
Î time scale (e. g. hours of a day)
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Mat. No. 737 576-AB
tDesignation of the physical value
tCurrent value ()
tPeak value ()
tCumulative value ()
Graphic of physical value:
Î Day: in hours (0 - 24)
Î Week: one column per day (Mo. - Su.)
Î Month: one column per day
Î Year: one column per month (Jan. – Dec.)
Operation
Type and value of the displayed physical value depend on the selected
period.
Graphic: For the display periods TODAY and YESTERDAY, the
progress of the feed power is displayed. For all other display periods
the feed energy per time interval is displayed.
Table: For the display period TODAY, the current power value is
displayed. For all other periods, the maximum value is displayed.
Note
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Mat. No. 737 576-AB
CURRENCYCurrency in which the rebate is displayed.
VALUE/KWHValue for 1 kWh feed current (for rebate calculation).
ST
WX
ESCBack to menu Settings.
Increment or decrement present digit.
Navigate between input fields.
OKAccept setting.
If the inverters are connected to the PLATINUM network, the input of
the value for the rebate is only necessary in one inverter. After the
input is finished, the value is automatically transferred to all other
inverters.
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Mat. No. 737 576-AB
The error displays are meant for the user. Any detected errors are
displayed with a slight delay. In case of an error, the inverter displays
the error type and error code. Error causes and measures
see 12 Troubleshooting.
Three types of errors:
Î fatal errors
Î blocking errors
Î non-blocking errors
Fatal errors
Destruction of invterter due to fatal errors!
 Switch off AC.
 Switch off DC.
Warning
If available:
 Set DC disconnector to 0.
Operation
 Notify PLATINUM service.
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Mat. No. 737 576-AB
PLATINUM service or service partners authorized by
Danger
In case of a blocking errror:
Î the inverter is permanently off.
Î the inverter gives an optical alarm (red LED flashing).
Î the inverter gives an acoustic alarm.
Î the inverter closes the alarm contact.
Setting: see screen Settings t function Alarm contact.
DIEHL AKO.
Exclusively service personnel can remedy the blocking error and
switch the inverter back on.
To stop the acoustic alarm:
 Press any key.
To delete the error display:
 Press ESC key.
If the acoustic alarm is activated:
Î Inverter switches off acoustic alarm.
 Press key ESC again.
Inverter shows start screen.
Red LED flashes as long as the error persists.
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Version 05/2010
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Î 1. column: Event no.
Î 2. column: If available, designation of unit within inverter
Î 3. column: Event date
Î 4. column: Event time
Î 5. column: Event code
The inverter shows the last 100 detected events.
Explanations about the events see 12.1 Table of events.
Have the event code and the serial number ready when contacting
the PLATINUM service.
Note
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Mat. No. 737 576-AB
In some supply areas, the values for supply voltage and frequency
may differ temporarily or permanently from the factory settings. It is
possible to adapt the PLATINUM inverter to these values. Contact the
PLATINUMservice for this.
The screens Parameters show the valid ENS type and the currently
set parameters such as start time, minimum and maximum values of
frequency and voltage with the respective reaction times.
The parameters can exclusively be modified by certified persons with
the PLATINUM service tool.
VersionScreen Version shows information on inverter type.
KeyFunction
S
T
ESCBack to menu Main Menu.
Return to menu Service.
Call up screen Frequency Limits.
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Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
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It is possible to set the admissible maximum power (unbalanced load)
and the reaction time according to the specifications of the power
plant operator.
Operating mode
KeyFunction
ST
ESCBack to menu Main Menu.
OKAccept selected operating mode.
Select operating mode.
OFF
Î Switch off Phase Balancer function.
Î No limit of unbalanced load.
POWER CONTROL
Î Switch on Phase Balancer function.
Î The inverter monitors and limits the difference between AC
powers.
ERROR OFF
Î If one inverter module fails, the inverter will disconnect the other
modules from the mains.
ERROR REDUCE
Î If one inverter module fails, the inverter limits the AC power of the
other modules to the set unbalanced load.
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Version 05/2010
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If the inverter is connected in the PLATINUM network, all parameters
and the Phase Balancer settings are transferred to the other inverters
of the PLATINUM network after the reaction time has been confirmed.
During the transfer, the inverter shows the following screen.
After a successful transfer, the inverter shows the following screen.
Note
Reconfiguration
Inverter shows screen Start initial startup (see 6.1 Initial startup of
inverter).
A reconfiguration of the country is only possible within the first four
hours after the connection. Afterwards, this menu item is blocked.
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Version 05/2010
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Dismount the inverter as follows:
 Lift the inverter up and out of the mounting fixture.
Remove the mounting fixture as follows:
 Unscrew the mounting fixture.
 Insert the mounting fixture at the back of the inverter.
In case of a return consignment:
 Pack the inverter in the packaging of the replacement.
If a single inverter is returned:
 Demand additional packaging from Diehl-Controls or reuse it.
Placing out of operation
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
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79
Page 80
PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Placing out of operation
Packing up the wall-mounted device
1
2
3
4
Fig. 21 Packing up the wall-mounted device
(1) Upper part of packaging
(2) Wooden protection elements
(3) Bottom part of packaging
(4) Transport pallet
 Put transport pallet 4 on even ground.
 Put bottom part of packaging on transport pallet 4.
 Put inverter in bottom part of packaging 3.
 Put upper part of packaging 1 on inverter.
 Secure the box with packing straps.
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Version 05/2010
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226max. mains current exceededCheck AC side for short circuit.
230
Temperature sensor defectiveSeparate inverter from mains.
to
233
If mains voltage on feeding point is permanently too high:
Check voltage dip on mains lead.
Inform power plant operator.
Check value for mains quality limit.
If inverter is running on emergency power (different main
frequency):
No measure required.
Provide the service with the error code if required.
If error occurs frequently:
Check insulation resistance on DC side.
Check ventilation openings.
Restart inverter.
If measure is not successful:
Call Service.
234
Diagnosis support during serto
vice
261
262power supply on interface card
overloaded
263
Diagnosis support during
to
service
289
271
max. AC exceededCheck AC side for short circuit.
to
273
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Version 05/2010
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Separate inverter from mains.
Restart inverter.
If measure is not successful:
Call Service.
Disconnect connections on interface card
Check connections on interface card for short circuit.
If measure is not successful:
Call Service.
Provide the service with the error code if required.
Provide the service with the error code if required.
275manual stopCheck position of EMERGENCY STOP switch.
Call Service.
Provide the service with the error code.
291
Diagnosis support during
to
service
299
Warning
300
Diagnosis support during
to
service
399
Inverter stores warning in event
memory
Information
400
Diagnosis support during
to
service
499
Inverter stores warning in event
memory
Provide the service with the error code if required.
Provide the service with the error code if required.
Provide the service with the error code if required.
Causes
500
Diagnosis support during
to
service
599
Inverter stores warning in event
Provide the service with the error code if required.
memory
13Standards and Approvals
The inverter complies to the following standards:
Î DIN EN 50178: 1998-04
Î DIN EN 61 000-3-2: 2006-10
Î DIN EN 61 000-3-12: 2005-09
Î DIN EN 61 000-3-3: 1994 / A2: 2005
Î DIN EN 61 000-3-11: 2001-04
Î DIN EN 61 000-6-2: 2006-03
Î DIN EN 61 000-6-3: 2007-09
Installation and operating manual: PLATINUM Inverter 13000 TL, 16000 TL, 19000 TL, 22000 TL
Version 05/2010
Mat. No. 737 576-AB
The designated devices comply with the provisions of EU directives.
Especially the Low Voltage Directive 2006/65/EG and the EMC
directive 2004/108/EG.
The designated devices conform to the following norms:
Î DIN EN 50178: 1998-04
Î DIN EN 61 000-3-2: 2006-10
Î DIN EN 61 000-3-12: 2005-09
Î DIN EN 61 000-3-3: 1994 / A2: 2005
Î DIN EN 61 000-3-11: 2001-04
Î DIN EN 61 000-6-2: 2006-03
Î DIN EN 61 000-6-3: 2007-09
Consequently the products mentioned above carry the CE mark.
Furthermore, we declare that the products mentioned above comply
with the prescriptions of the VDEW (German Electricity Industry
Association) that apply to solar inverters according to the “Directive
for the Connection and Parallel Operation of Energy Generation
Equipments in the Low-Voltage Mains”.
Wangen im Allgäu, 09/01/2009
Diehl AKO Stiftung & Co. KG
Manufacturers Warranty of Diehl AKO Stiftung & Co. KG
16Manufacturers Warranty of Diehl AKO
Stiftung & Co. KG
(Address: D-88239 Wangen im Allgäu, Pfannerstraße 75)
1.Warranted Products
This manufacturer’s warranty applies to transformerless three-phase
string inverters of the PLATINUM range of inverters for photovoltaic
systems manufactured by Diehl AKO Stiftung & Co. KG (Diehl AKO),
as far as these inverters were evidently purchased as new units from
Diehl AKO or MATRIX Power Systems GmbH or from a wholesaler,
retailer or specialist installation company authorized by Diehl AKO or
MATRIX Power Systems (Warranted Products). Such evidence is
regarded as given when Diehl AKO is provided with an original invoice
documenting the delivery of a Warranted Product to the Warranted
User and if Diehl AKO is identified as the manufacturer by an
authentic manufacturer label on the Warranted Product.
2.Beneficiaries from this manufacturer’s warranty
Diehl AKO grants this manufacturer’s warranty only to users who
demonstrably have purchased, and are the actual users of a
Warranted Product (Warranted User). Traders of any kind and trade
level do not gain from this manufacturer’s warranty any rights and
claims against Diehl AKO.
3.Establishment of the warranty
The manufacturer’s warranty is meant as an offer by Diehl AKO
directly to the Warranted User on entering a warranty agreement
under the conditions laid down in this document. The warranty
contract is established directly and automatically between Diehl AKO
and the Warranted User at the moment of purchase of a Warranted
Product, if the Warranted User does not object to the establishment of
the warranty agreement, in writing to Diehl AKO within 2 (two) weeks
from the purchase date of a Warranted Product.
4.Coverage of the manufacturer’s warranty
The manufacturer’s warranty grants the Warranted User warranty
rights in addition to the Warranted User’s warranty rights granted by
the respective vendor. Warranty rights vis-à-vis the respective vendor
and statutory product liability rights are unaffected by the
manufacturer’s warranty.
5.Period and assertion of the manufacturer’s warranty
The manufacturer’s warranty applies to defects of the Warranted
Products which demonstrably occur between the beginning of the
twenty-fifth and the end of the sixtieth month after installation and
commissioning of a Warranted Product at the Warranted User’s
premises (Warranty Period). This Warranty Period ends not later than
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66 months after the manufacturing date of the Warranted Product, as
stated on the type plate of the Warranted Product. For Warranted
Products repaired or replaced by Diehl AKO, the manufacturer’s
warranty expires with the end of the original Warranty Period. Legal
and/or contractual warranty claims of any kind, which arise during a
statutory or contractual warranty period, can not be derived from this
manufacturer’s warranty.
Any claims based on the manufacturer’s warranty must be asserted
in writing by the Warranted User to Diehl AKO within the Warranty
Period. Such warranty claims can be submitted through an authorized
specialist retailer, wholesaler or specialist installation company, or
through MATRIX Power Systems GmbH.
6.Rights under the manufacturer’s warranty – Damage and costs
not covered
If a defect of the Warranted Product occurs during the Warranty
Period and if Diehl AKO is responsible for this defect and if this defect
impairs or reduces the functionality of the Warranted Product to a
significant extent, Diehl AKO will choose to carry out either free-ofcharge repairs or free-of-charge replacement of the Warranted
Products with a product that offers at least the same or the same type
of functionality and performance.
Such repairs or replacement will be carried out only at the Diehl AKO
factory. Transport to Diehl AKO must be in the original packaging or
other packaging that is at least of the same quality as the original
packaging. If the Warranted user requests repair or replacement at a
site other than the Diehl AKO factory, Diehl AKO can agree to this
request. In this case, however, the Warranted User will bear any
travel costs and additional labor costs according to DIEHL AKO
standard rates.
Any claims from the manufacturer’s warranty beyond free-of-charge
repair or free-of-charge replacement are ruled out, especially any
claims on compensation for defect-related capital damage, e.g. loss
of profit including compensation for lost power feeds, costs of
installation and de-installation, costs of fault diagnostics, recall costs
and interruption to production processes.
If no defect is found in the Warranted Product sent in for repair or
replacement, or if there is no claim based on the manufacturer’s
warranty for any other reason, Diehl AKO may demand from the
Warranted User an administration fee (flat rate per product) plus the
costs of transport back to the Warranted User.
Any claims based on this manufacturer’s warranty expire 6 months
after occurrence of the fault, but not later than 3 months after the end
of the Warranty Period.
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7.Exclusion cases
Any claims of the Warranted User are excluded in the following
cases:
Î Improper use
Î Unprofessional or incorrect installation, installation not complying
to standards, or installation not following the installation
directions or instructions provided by Diehl AKO
Î Unprofessional or incorrect operation and use, or operation and
use against the operating directions or instructions provided by
Diehl AKO
Î Operation with defective protective systems
Î Any unauthorized modifications or repairs
Î Use of replacement parts and accessories non-compliant with the
original Diehl AKO specifications
Î Failure to perform continuous maintenance according to the
maintenance directions and instructions provided by Diehl AKO
Î Removal, damage or destruction of the sealing or the type plate
installed by Diehl AKO or MATRIX Power Systems
Î Foreign-body influence and force majeure
Î Non-compliance with applicable safety regulations
Î Transpor t damage
Î Lightning damage
8.Portability of the guarantee
This agreement on guarantee and the rights that result from it can
only be transferred from a licencee to a third party with a previous,
written approval. When the guaranteed products are removed from
the original assembly and operation spot and reassembled at a
different location the guarantee expires automatically.
In cases other than those agreed on the guarantee may be tranferred
to a third licencee when (i) the third licencee acquires the operation
real estate from the licencee entitled to the guarantee, (ii) proof of the
acquisition is presented to Diehl AKO in written and with the naming
of the third licencee, (iii) the products assembled that are guaranteed
remain unchanged and (iv) the third licencee declares to Diehl AKO its
agreement to these conditions of guarantee in written form.
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9.General provisions
Claims by the Warranted User based on this manufacturer’s warranty
can only be transferred to third parties with prior written consent of
Diehl AKO.
Should any clause of this manufacturer’s warranty be or become
void, all other stipulations of the manufacturers warranty remain in
force. In place of the clause that is or has become void, a valid clause
is automatically regarded as agreed. The replacement clause will be
as close as possible to the voided clause in its economic substance.
The same rule applies to any missing clause in this agreement.
This manufacturer’s warranty is subject only to the laws of the
Federal Republic of Germany, excluding the stipulations of Private
International Law and the UN Convention on the International Sale of
Goods.
The exclusive place of jurisdiction in case of any conflict arising from,
or in connection with this manufacturer’s warranty, is Wangen im
Allgäu/FRG.
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