Plantronics UC v2 User Manual

®
Voyager
PRO UC v2
Bluetooth Headset
BT300-M
USER GUIDE
TM
ContentsContentsContents
Welcome 3
Voyager Pro UC next generation technology 3 System Requirements 3
What’s in the Box 4
Adapter and Headset Basics 5
Bluetooth USB Adapter 5 Headset 5 Stowing the headset 5 Headset Controls 6
Charge Your Headset 7
Charge Indicator Lights 7 Low Battery Warnings 7
Fit your Headset 8
Fitting the Headset 8 Quick-turn Adjustment for the left ear 9 Accessories and replacement parts 9
Pairing your Bluetooth USB Adapter 10
Initial Pairing 10 To Re-Pair your Bluetooth USB Adapter 10
Connect PC 11
Bluetooth USB Adapter LED indicators 12
Use Your Headset with Microsoft Office Communicator 13
Powering Headset On/Off 13 Placing, Answering, and Ending Calls with Microsoft Office Communicator 13 Call Button Behavior with PC and Mobile Connected (not on a call) 14 Transmission Range 14 Simultaneous Call Handling Behavior (PC & Mobile) 14
Pair Mobile Phone and Call 15
Placing a Call with your Headset and Bluetooth Mobile Phone 16 Answering and Ending Calls with your Headset and Bluetooth Mobile Phone 16
Advanced Features 17
Smart Sensor Features 17 Listening to Audio via A2DP (Advanced Audio Distribution Profile for Bluetooth) 18 Headset Controls, Indicators and Voice Prompts 19
Optional Plantronics Software 20
Plantronics Control Panel 20 Plantronics Update Manager 22
Troubleshooting 23
Troubleshooting — Microsoft Office Communicator Usage 23 Troubleshooting — Mobile Phone Usage 24
2

Welcome

Congratulations on purchasing your new Plantronics Voyager PRO UC. This user guide contains instructions for setting up and using your Voyager PRO UC Bluetooth Headset and BT300-M Bluetooth USB Adapter.

Voyager Pro UC next generation technology.

Featured highlights and Smart Sensor technology:
• Auto Answers calls by placing headset on your ear.
• Auto transfers calls between mobile phone and headset.
• When on a mobile or PC call, softphone presence is automatically updated.
• Eliminates accidental dialing by locking call button when headset is not worn.
• Features PC wideband audio for best PC audio quality.
• Integrated A2DP (Advanced Audio Distribution Profile for Bluetooth) lets you
listen to audio.
• Automatically pairs headset to PC and mobile phone when headset is within range.
• Voice prompts announce power on/off, battery level, connection status.

System Requirements

Computer
• Supported Operating Systems:
Windows XP®SP3 or later, Windows Vista® SP1 or later, Windows® 7 SP1 or later recommended
• Processor: 400 MHz Pentium® processor or equivalent (Minimum); 1 GHz Pentium processor or
equivalent (Recommended)
• RAM: 96 MB (Minimum); 256 MB (Recommended)
• Hard Disk: 280 MB (Minimum); 500 MB (Recommended)
For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit: www.plantronics.com/healthandsafety
3

What’s in the Box

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1 Voyager PRO UC Headset with pre-installed medium eartip 2 Bluetooth USB Adapter 3 Soft gel eartips (small & large) and optional foam tip covers (small & medium) 4 Carry case 5 AC charging cable 6 USB charging cable
4

Adapter and Headset Basics

Bluetooth USB Adapter
1 LED indicator light

Headset

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2
1 Volume/Mute button 2 Call button 3 Micro USB charging port 4 Power button 5 LED indicator light
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5
4

Stowing the headset

5

Headset Controls

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3
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2
1 Volume/Mute button
Increase/Decrease volume
Mute/Unmute mic during a call
Pause/Play audio
Tap + or – button to adjust listen volume
1-second press of both + and – buttons
1-second press of both + and – buttons
2 Call button
Answer or end a call (PC or Mobile)
Redial
Initiate mobile phone’s voice-dialing*
Reconnect lost connection
* Feature not supported by all mobile phones
1 tap
2 taps
2-second press until tone heard
1 tap
3 Micro USB charging port 90 minutes for full charge
4
4 Power button
On or off
Talk time voice alert/sensor checker
Activate pairing mode
5 LED
Charging
Battery status
Pairing mode
2-second press
1 tap
With headset off press until LED flashes red/blue
Solid red. When fully charged, LED is off.
Low = 2 red flashes, Recharge = 3 red flashes
Flashes red/blue
6

Charge Your Headset

Charge your headset before using. Plug in your headset and place on a flat non-metallic surface. The Smart Sensors in your headset fully calibrate while charging. When fully charged the LED goes off.
NOTE Always charge at near room temperatures; never charge
cha rgin g ti me
30 min ...........................
Minimum charge before first use
1.5 hours ..........................
Full charge
battery at temperatures below 0ºC (32ºF) or above 40ºC (104ºF).
Check Battery Level and Smart Sensor
To check the battery status, the headset must be powered on. While wearing the headset short press power button and a voice alert will advise you of the talk time you have remaining on your current charge. If you hear a beep after the remaining talk time your Smart Sensors are not calibrated properly. Remove headset from your ear and place headset flat on a non-metallic surface and connect to the AC charger or the USB cable charger for 10 seconds to recalibrate the Smart Sensors. While not wearing your headset short press the power button and the indicator light flashes red to show the battery charge level as shown below.

Charge Indicator Lights

Red Flashes Battery Level
S
S S
More than 2/3 full
1/3 to 2/3 full
S S S
Less than 1/3 full
USB Cable
A USB cable is supplied to allow you to charge the headset from a PC’s USB port. The PC must be powered on to charge via USB 2.0 or higher.
When the battery charge is very low, a tone and voice prompt will automatically occur.

Low Battery Warnings

Battery Level Tone Voice Prompt
30 minutes of talk time remaining (this alert only occurs during an active call)
10 minutes of talk time remaining
Double high tone every 15 minutes
Triple high tone every 30 seconds
“Battery Low” repeats every 30 minutes
“Recharge Battery” repeats every 3 minutes
7 7

Fit your Headset

Fitting the Headset

The headset comes configured for the right ear, with the medium eartip installed, however you can replace it with the small or large eartip provided or configure the headset to fit on the left ear. For the best sound clarity and comfort, make sure you have a secure fit.
Replace the eartip for a better fit
1 Grip the eartip and gently push it into the speaker housing.
2 Rotate it a quarter turn to the left to unlock.
3 Pull the eartip away from the headset.
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1
Attach a new eartip
4 Align the tabs on the eartip with the slots on the speaker housing.
5 Gently push the eartip into housing while turning it a quarter turn to the right. The eartip will
stop rotating when it is locked.
You may want to add an optional foam eartip cover for additional comfort. (small & medium)
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4
Wearing the headset
1 Guide the earloop behind your ear and position the headset so that the speaker and eartip rest
comfortably in your ear.
2 Pivot the boom up to point the microphone toward the corner of your mouth.
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