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Welcome
Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your
Savi W440-M (D100-M USB Adapter + WH500 Headset) Wireless Headset System.
Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
The enclosed DECT Standard wireless product uses restricted wireless radio frequencies that vary by country. DECT Standard devices
are generally authorised for use in Europe, Australia and New Zealand. Use of this DECT Standard product in unauthorised countries is a
violation of law, may disrupt telecommunications networks and devices and can subject you to fines and penalties by regulatory agencies.
For specific countries in which DECT Standard devices may be lawfully used, please consult the following:
http://www.dect.org/content.aspx?id=28
Plantronics Savi User Guide
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Contents
1 Package Contents ................................................................ 4
2 System Features ................................................................... 5
3 Headset Setup ...................................................................... 6
Installing the headset battery......................................... 6
Customise the headset .................................................. 6
Wearing the headset ...................................................... 7
Fitting the headset with a headband ............................. 7
4 System Setup ....................................................................... 8
Connecting the power supply ........................................ 8
Docking and charging the headset ................................ 8
Fitting the headset ......................................................... 8
Connecting the USB adapter to your PC ...................... 8
USB adapter indicator light ........................................... 9
5 Using Your Headset System ............................................... 10
Powering up the headset ............................................. 10
Talk time ....................................................................... 10
Muting a headset during a call .................................... 10
Right ear headset button functions ............................. 10
Placing the headset in sleep mode .............................. 11
Headset tones .............................................................. 11
Battery life .................................................................... 11
Headset indicator light ................................................. 11
Subscribing a headset ................................................. 11
Listening to other PC audio ......................................... 11
6 Making Calls With Your Headset and PC ........................ 12
Software installation .................................................... 12
Making calls with your headset and PC
with Microsoft Lync/Office Communicator .................. 12
Softphone support ....................................................... 12
Auto answer ................................................................. 12
Conferencing up to three guest headsets ................... 13
7 Plantronics Control Panel ................................................ 14
Devices tab .................................................................. 14
Applications tab ........................................................... 16
Preferences tab ............................................................ 17
About tab ..................................................................... 17
8 Plantronics Update Manager ........................................... 18
9 Troubleshooting and Common Questions ....................... 19
10 Appendix .......................................................................... 20
Left ear headset/Savi system button functions ........... 20
Right ear headset/Savi system button functions ......... 21
Plantronics Savi User Guide
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1 Package Contents
Savi W440-M USB Adapter and Charger
USB Adapter
Base Power Supply
Charger Base
Savi WH500 Headset
Headbands
USB Charging Cable
Headset
Battery
Plantronics Savi User Guide 4
Fit kit with ear loops, ear tips and foam sleeve
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2 System Features
Savi USB Adapter Features
Indicator Light
Subscription Button
Savi WH500 Headset Features
Volume and Mute Button
(press in to mute/unmute)
Headset (fitted with earloop and eartip)
Call Control Button
Indicator Light
Microphone
Plantronics Savi User Guide 5
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3 Headset Setup
Installing the headset battery
Position the battery as shown on the headset and slide
into position until the battery snaps into place.
NOTE This product has a replaceable battery. Use only the
battery type supplied by Plantronics.
Customise the headset
The headset can be converted for wearing on the left or right ear
with either an earloop or headband.
Right ear loop configuration
4 Press in to attach.
Left ear loop configuration
1 Choose the size of ear loop that fits most comfortably.
Align the ear loop as shown and insert it onto the
headset.
2 Rotate the ear loop up 90 degrees.
90º
1 Choose the size of ear loop that fits most comfortably.
Align the ear loop as shown and insert it onto the
headset.
2 Rotate the ear loop up 90 degrees.
90º
3 Choose the size and style of ear tip that fits most
comfortably. Align the ear tip with the notch facing the
microphone as shown.
3 Choose the size and style of ear tip that fits most
comfortably. Align the ear tip with the notch facing the
microphone as shown.
4 Press in to attach.
Plantronics Savi User Guide 6
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Wearing the headset
Fitting the headset with a headband
When you wear the headset, the microphone should rest as close
to your cheek as possible without touching. The microphone
can be adjusted inward by the pivoting earpiece to optimise the
position of the headset.
1 Slide the headset over and behind your ear and fit the
ear tip into your ear.
2 Place your index finger on the headset indicator light
and gently push it in towards your cheek. As the headset
is pushed in, you will feel soft clicks as the pivoting earpiece
moves the microphone close to your mouth.
The headset can be rotated for wearing on the left or right ear.
1 Hold the headband so it is aligned to receive the headset
as shown and insert the headset into the headband.
Plantronics Savi User Guide 7
2 Rotate the headset up.
3 To optimise the position of the headset, push the
headset in so the microphone is close to your mouth.