Plantronics Savi 8210 Office, Savi 8220 Office User manual
Savi 8210/8220 Office
PLANTRONICS + POLYCOM. NOW TOGETHER AS
for computer, desk phone and mobile
User guide
Contents
DECT information 3
DECT Enhanced security 3
Overview 4
Base and headset basics 4
Accessories 5
Hook up system 6
Desk phone setup details 6
Position your base 7
Fit and charge 9
Customise your headset 9
Charge your headset 9
Talk time 9
Headset battery status 9
Pair your headset 10
Auto connect feature 10
Load software 11
Plantronics Hub
The basics 12
Headset controls 12
Power on your headset 12
Make, answer, end calls 12
Adjust volume 13
Mute 13
Interact with Microsoft softphone 13
Change your default phone line 13
Get a dial tone 13
Transfer mobile audio 13
Audio streaming 13
ANC 13
Limit
office noise 13
Mini conference call 13
Set up a conference call 13
More Features 15
Change voice prompt language 15
Optimise audio quality 15
Base subscription button 15
Troubleshooting 17
Headset 17
Desk phone 18
Mobile 18
Softphone 18
configurable settings 11
Support 20
2
DECT information
DECT products should never be used outside the region in which they were originally purchased
and intended to be used.
The enclosed DECT wireless product uses restricted wireless radio frequencies which vary by
country. Use of this DECT product in unauthorised countries is a violation of law, may disrupt
telecommunications networks and devices and can subject you to fines and penalties by
regulatory agencies.
DECT Enhanced security
Plantronics is a member of the DECT Forum and has fully adopted their recommendations for
enhancements to security within all DECT products.
Plantronics DECT-based products now fully incorporate the latest recommendations on Enhanced
security from the DECT Forum and ETSI. These improvements cover registration, authentication,
authorisation and encryption procedures. Plantronics DECT products are now secure against all
the known vulnerabilities that were highlighted by the public announcements of the Chaos
Council in 2009.
Plantronics Savi 8200 Series DECT products have been tested against and passed the DECT
Forum security certification requirements and consequently have been granted 'DECT Forum
security' logo certification.
Plantronics products using the new enhanced version of DECT that includes these security
improvements are marked on the base with the DECT Forum security logo.
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Overview
Base and headset basics
Base
Power jack
1
Handset lifter jack
2
Telephone interface cable jack
3
USB port
4
Desk phone speaking volume
5
Desk phone configuration switch
6
Desk phone listening volume
7
Headset
Volume wheel
1
Call button/Press to interact with
2
Microsoft Teams (app required)
Mute
3
Computer button
8
Mobile phone button
9
Desk phone button
10
Incoming call ringer
11
Bluetooth pairing button/LED
12
Subscription button/LED
13
Charging LED
14
Headset LED
4
Power button
5
ANC (Active Noise Cancelling)
6
Be safe
Please read the safety guide for important safety, charging, battery and regulatory information
before using your new headset.
4
Accessories
1 Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk
phone call. Enables remote call control with your headset.
2 HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control
with your headset.
5
NO HEADSET PORT
OR
HEADSET PORT
Hook up system
Using the diagram, connect your headset system.
Desk phone setup details
NOTE Base configuration settings
Desk phone Setting (on base's side panel)
Most phones A
Cisco phones D
Cisco phones with EHS cable A
Choose a desk phone setup A, B, C or D and connect cables.
A Desk phone with dedicated headset
port
USE
• Connect one end of the telephone interface cable to the back of the base
• Connect the other end of the telephone interface cable into the dedicated headset
the desk phone
IMPORTANT Cisco phones use configuration D on the side of the base. Most other phones use
the default configuration A.
port on
NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration, press
both the headset
answer or end calls.
B Desk phone (standard)
button on your desk phone and the call control button on the headset to
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