Plantronics Savi 445, Savi 440 User Manual

Savi 445

Wireless headset system

User Guide

Welcome

Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi W445 (D100 USB Adapter + WH500 Headset) Wireless Headset System.

Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.

DECT INFORMATION

Plantronics is a member of the DECT Forum has fully adopted their recommendations for enhancements to security within all DECT products.

Plantronics DECT-based products now fully incorporate the latest recommendations on Enhanced Security from the DECT Forum and ETSI. These improvements cover registration, authentication, authorization and encryption procedures. Plantronics DECT products are now secure against all the known vulnerabilities that were highlighted by the public announcements of the Chaos Council in 2009.

Plantronics Savi 400 Series DECT products have been tested against and passed the DECT Forum security certiﬁcation requirements and consequently have been granted ‘DECT Forum security’ logo certiﬁcation. Plantronics products using the new enhanced version of DECT that includes these security improvements are marked on the base with the DECT Forum security logo.

The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which vary by country. DECT 6.0 devices are generally authorized for use in The Americas. Use of this DECT 6.0 product in unauthorized countries is a violation of law, may disrupt telecommunications networks and devices, and can subject you to ﬁnes and penalties by regulatory agencies. For speciﬁc countries in which DECT 6.0 devices may be lawfully used, please consult: http://www.dect.org

Plantronics Savi User Guide

Contents

1 Package Contents ................................................................ 4

2 System Features ................................................................... 5

3 Headset Setup ...................................................................... 6

Installing the Headset Battery ........................................ 6

Customize the Headset ................................................. 6

Wearing the Headset ..................................................... 7

Fitting the Headset with a Headband ............................ 7

4 System Setup ....................................................................... 8

Connecting the Power Supply ....................................... 8

Docking and Charging the Headset ............................... 8

Charging the Spare Battery ........................................... 8

Connecting the USB Adapter to your PC ..................... 9

USB Adapter Indicator Light .......................................... 9

Loading software .......................................................... 9

5 Using Your Headset System ............................................... 10

Powering Up the Headset ............................................ 10

Talk Time ...................................................................... 10

Conserve Talk Time:..................................................... 10

Muting a Headset During A Call .................................. 10

Right Ear Headset Button Functions ........................... 10

Replacing Your Headset Battery .................................. 11

Conserving Battery Life ............................................... 11

Battery Storage Time ................................................... 11

Headset Tones ............................................................. 11

Battery Life Status ....................................................... 11

Power consumption ..................................................... 12

Headset Indicator Light ............................................... 12

Subscribing a Headset ................................................ 12

Ending Subscription .................................................... 12

Listening to Other PC Audio ........................................ 12

6 Making Calls With your Headset and PC ........................... 13

Software Installation ................................................... 13

Making Calls With Your Headset and PC ................... 13

Softphone Compatibility .............................................. 13

Auto Answer ................................................................ 13

Conferencing Up to Three Guest Headsets ................. 14

Conferencing Additional Headsets and

Security Levels ............................................................. 14

7 Advanced Use .................................................................... 15

Install Plantronics Hub ................................................. 15

Start Hub ..................................................................... 15

Hub Tabs ...................................................................... 15

Devices Tab ................................................................. 15

8 Update Firmware and Software ......................................... 20

9 Troubleshooting and Common Questions .......................... 21

10 Appendix .......................................................................... 22

Plantronics Savi User Guide

1 Package Contents

Savi W445 USB Adapter and Charger

USB Adapter

Base Power Supply

Deluxe Charger Base with Spare Battery

Savi WH500 Headset

Headbands

Deluxe USB Charging

Cable

Headset

Battery

Fit kit with earloops, eartips and foam sleeve

Plantronics Savi User Guide 4

2 System Features

Savi USB Adapter Features

Indicator Light

Subscription Button

Savi WH500 Headset Features

Volume and Mute Button

(press in to mute/unmute)

Headset (ﬁtted with earloop and eartip)

Call Control Button

Indicator Light

Microphone

Plantronics Savi User Guide 5

3 Headset Setup

90º

Installing the Headset Battery

Position the battery as shown on the headset and slide

into position until the battery snaps into place.

NOTE Set headset battery to Off when not in use.

Customize the Headset

The headset can be converted for wearing on the left or right ear with either an earloop or headband.

Right earloop conﬁguration

1 Choose the size of earloop that ﬁts most comfortably.

Align the earloop as shown and insert it onto the headset.

4 Press in to attach.

Left earloop conﬁguration

1 Choose the size of earloop that ﬁts most comfortably.

Align the earloop as shown and insert it onto the headset.

2 Rotate the earloop up 90 degrees.

3 Choose the size and style of eartip that ﬁts most

comfortably. Align the eartip with the notch facing the microphone as shown.

2 Rotate the earloop up 90 degrees.

90º

4 Press in to attach.

3 Choose the size and style of eartip that ﬁts most

comfortably. Align the eartip with the notch facing the microphone as shown.

Plantronics Savi User Guide 6

Wearing the Headset

Fitting the Headset with a Headband

When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimize the position of the headset.

1 Slide the headset over and behind your ear and ﬁt the

ear tip into your ear.

2 Place your index ﬁnger on the headset indicator light

and gently push in towards your cheek. As the headset is pushed in, you will feel soft clicks as the pivoting earpiece moves the microphone close to your mouth.

The headset can be rotated for wearing on the left or right ear.

1 Hold the headband so it is aligned to receive the headset

as shown and insert the headset into the headband.

2 Rotate the headset up.

3 To optimize the position of the headset, push the

headset in so the microphone is close to your mouth.

Plantronics Savi User Guide 7

4 System Setup

Connecting the Power Supply

1 Connect the base power supply into the power jack on

the Deluxe Charger Base.

2 Connect the power supply to the outlet. The power

indicator light will be solid green.

Docking and Charging the Headset

1 Gently push the headset into the charging cradle.

The charging indicator light on the headset will ﬂash white to indicate that the headset battery is charging and will turn solid white when fully charged.

Charging the Spare Battery

Both the Deluxe Charge Base and Deluxe Charging Cable can charge both the headset battery and the spare battery simultaneously or independently if desired. The spare battery is shipped with Savi 445 in the Deluxe Charger Base battery compartment. See “Replacing Your Headset Battery”for details on replacing your battery even during a call.

Charging the Battery in the Charge Base.

1 Ensure the deluxe charger base is powered on and the

battery is correctly seated in the battery compartment.

While charging the battery charge indicator will ﬂash green; once fully charged the charge indicator will be solid green.

2 Charge for at least 20 minutes prior to ﬁrst use. A full

charge takes 3 hours.

CHARGING TIME

20 min .....................

Minimum charge before ﬁrst use

3 hours ...................

Full charge

Charging Indicator Light

Power Indicator Light

NOTE The USB charging cable can also be used to charge

the headset.

To successfully charge your headset with the USB cable

the PC must be on and in an active state (not standby). The charging time will vary according to the number of other

devices drawing power from the PC’s USB port(s).

Charging the Battery in the Deluxe USB Charger.

1 Connect the USB charger to an available USB port on

PC.

2 Set the battery on the battery-shaped receptacle and

gently push down. Then slide the battery in the direction shown until the battery clicks into place. While charging

the battery charge indicator will ﬂash green; once fully charged the charge indicator will be solid green.

Plantronics Savi User Guide 8

+ 16 hidden pages