Plantronics SAVI 430, W430-M User Manual
Savi 430
Wireless headset system
User guide
Welcome
Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi W430
(D100 USB adapter + WH210 headset) wireless headset system.
Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
DECT INFORMATION
Plantronics is a member of the DECT Forum and has fully adopted their recommendations for enhancements to security within all DECT
products.
Plantronics DECT-based products now fully incorporate the latest recommendations for Enhanced Security from the DECT Forum and
ETSI. These improvements cover registration, authentication, authorisation and encryption procedures. Plantronics DECT products are now
secure against all the known vulnerabilities that were highlighted by the public announcements of the Chaos Council in 2009.
Plantronics Savi 400 Series DECT products have been tested against and passed the DECT Forum security certification requirements and
consequently have been granted 'DECT Forum security' logo certification. Plantronics products using the new enhanced version of DECT
that includes these security improvements are marked on the base with the DECT Forum security logo.
The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which vary by country. DECT 6.0 devices are
generally authorised for use in The Americas. Use of this DECT 6.0 product in unauthorised countries is a violation of law, may disrupt
telecommunications networks and devices and can subject you to fines and penalties by regulatory agencies. For specific countries in
which DECT 6.0 devices may be lawfully used, please consult: http://www.dect.org
Plantronics Savi User Guide
Contents
1 Package Contents and Features ................................ 4
2 Set Up ........................................................................ 6
2.1 Connecting USB Adapter to PC ............................. 6
2.2 Connecting Power Supply to Charger Base ............ 6
2.3 Docking and charging headset ................................ 6
2.4 Fitting Headset ........................................................ 7
3 Using Your Headset System ....................................... 8
Powering up headset ..................................................... 8
Placing, answering and ending calls with PC ............... 8
4 System Information .................................................... 9
USB Adapter Indicator Light .......................................... 9
Muting a Headset During a Call ..................................... 9
Subscribing a Master Headset .................................... 10
Conferencing In Up to Three Additional Headsets ...... 10
Conferencing Additional Headsets and
Security Levels ............................................................. 10
Switching Between Wideband and
Narrowband Audio ....................................................... 11
Setting the Range ........................................................ 11
Ending Subscription .................................................... 11
Listening to Other PC Audio ........................................ 11
Placing the Headset in Sleep Mode ............................ 11
Talk Time ...................................................................... 12
Headset Button Functions ........................................... 12
Headset Indicator Light ............................................... 12
Headset Tones ............................................................. 12
5 Plantronics Software Platform .................................. 13
Update Firmware and Software Manager .................... 13
6 Advanced Use .......................................................... 14
Install Plantronics Hub ................................................. 14
Start Hub ..................................................................... 14
Plantronics Hub ........................................................... 14
Devices Tab ................................................................. 14
7 Troubleshooting and Common Questions ................ 19
Plantronics Savi User Guide
1 Package contents and features
1.1 Savi W430 USB adapter and charger
USB adapter
Base power supply
1.2 Savi WH210 headset
Headset with pre-installed ear tip
Charger base
USB charging cable
Extra ear tips
Plantronics Savi User Guide 4
Savi USB adapter features
Indicator light
Subscription button
Savi WH210 headset features
Volume up button
Volume down button
(also controls mute)
Call control button
Indicator light
Microphone
Plantronics Savi User Guide 5
2 Set-up
2.1 Connecting USB adapter to PC
1 Insert the USB adapter into the USB Port on the PC. The
indicator light on the USB adapter will be solid red to indicate
the USB adapter is powered on and will turn solid green when
it connects to the headset.
NOTE The headset may have to be charged before the USB
adapter can find it.
2.3 Docking and charging headset
1 Gently push the headset into the charging cradle. The
charging indicator light on the charger base will flash green to
indicate that the headset battery is charging.
2 Charge for at least 20 minutes prior to using for the first
time. A full charge takes 3 hours. The indicator light will turn
solid green.
2 The USB adapter can be folded as shown.
2.2 Connecting power supply to charger
Base
1 Connect the base power supply into the power jack on
the charger base.
2 Connect the power supply to the outlet. The charging
indicator light will be solid green.
CHARGING TIME
20 min .....................
Minimum charge
before first use
3 hours ...................
Full charge
Charging
Indicator light
NOTE The USB charging cable can also be used to charge the
headset. To successfully charge your headset with the USB cable,
the PC must be on and in an active state (not standby). The
charging time will vary according to the number of other devices
drawing power from the PC’s USB port(s).
Plantronics Savi User Guide 6
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