Plantronics S11 User Manual

device. “Privacy of communications may not be ensured when using this telephone”. (2) this device must accept any interference, including inter ference that may cause undesired operation of the were met. Operation is subject to the following two conditions: (1) this device may not cause interference, and The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications

Radio Equipment

the devices does not exceed five. combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all allowed to be connected to a telephone interface. The termination on an inter face may consist of any The REN assigned to each terminal equipment provides an indication of the maximum number of terminals Notice: The Ringer Equivalence Number (REN) for this terminal equipment is marked on the equipment itself.

specifications were met. It does not imply that Industry Canada approved the equipment. registration was performed based on a Declaration of Confor mity indicating that Industry Canada technical This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that Notice: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications.

Terminal Equipment

INDUSTRY CANADA NOTICE

SAVE THESE INSTRUCTIONS

vicinity of the leak.

13. Do not use the telephone to report a gas leak while you are in the

electrical storm to avoid the risk of electric shock from lightning.

12. Avoid using a telephone (other than a cordless type) during an

11. Keep all product cords and cables away from operating machinery.

telephone line. outage, have another telephone available that is powered only by the

10. This product requires AC power in order to operate. During a power

120 VAC, 60Hz and 6 W.

terminal equipment connected to AC power sources. Telephone companies report that electrical surges, typically lighting transients, are ver y destructive to customer We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected.

DO NOT DISASSEMLE THIS EQUIPMENT: it does not contain any user serviceable components.

you disconnect the equipment until the problem is resolved. (800) 544-4660. If the equipment is causing harm to the network, the telephone company may request that If trouble is experienced with this unit, for repair or warranty information, please contact customer ser vice at

make necessary modifications to maintain uninterr upted service. affect the proper functioning of your equipment. If they do, you will be notified in advance in order for you to The telephone company may make changes in its facilities, equipment, operations, or procedures that could

a complaint with the FCC if you believe it is necessary. telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file advance that temporary discontinuance of ser vice may be required. But if advance notice isn’t practical, the If this telephone equipment causes harm to the telephone network, the telephone company will notify you in

03 represents a REN of 0.3.) For earlier producers, the REN is separately shown on the label. US:AAAEQ##TXXXX. The digits represented by ### ar e the REN without the decimal point. (For example, after July 23, 2001, the REN for this product is part of the product identifier that has the format connect to your line, as determined by the REN, contact your local telephone company. For product approved areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices you may on a telephone line may result in the devices not ringing in response to an incoming call. In most, but not all The REN is useful to determine the quantity of devices you may connect to your telephone line. Excessive RENs

compliant. See installation instructions for details. modular plug is provided with this product. It is designed to be connected to a compatible jack that is also with the applicable FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord and A plug and jack used to connect this equipment to the premises wiring and telephone network must comply

requested, this information must be provided to your telephone company. of this equipment is a label that contains a product identifier in the format US:AA AEQ##TXXXX. If This equipment complies with Part 68 of the FCC rules and the requirements adopted by ACTA. On the exterior

FCC REGISTRATION INFORMATION

350mA. Plantronics Part No. 45671-01, rated at an input voltage of supplied by a Listed Class 2 Direct Plug-In Power Unit rated 9VDC

9. This product requires an approved power supply such as the one

8. Use caution when installing or modifying telephone lines.

Never spill liquid of any kind on the product. this may short out parts which could result in a fire or electric shock.

7. Never disassemble or push objects of any kind into the product since

of fire or electric shock.

6. Do not overload outlets and extension cords as this can result in risk

be damaged by foot traffic or furniture.

5. Do not locate this product in an area where the power cord is likely to

ventilation is provided. register. It should not be placed in a built-in installation unless proper

4. This product should never be placed near or over a radiator or heat

sink, in a wet basement, or near a swimming pool.

3. Do not locate this product near water, for example, near a bathtub or

liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

2. Unplug this product from the wall outlet before cleaning. Do not use

1. Read and understand all instructions.

IMPORTANT SAFETY INSTRUCTIONS

WELCOME

• Plantronics Help Desk

• Troubleshooting

• Receiving a Call

• Placing a Call

• Using the Headset

• Setup

• Identify Components The other side has the Quick Start Guide:

• Limited Warranty

• FCC Registration

• Important Safety Instructions This side has: your headset system.

This user guide provides the following steps to quickly set up and use dial pad in the handset or on cordless telephones.

The S11 System is not designed to work on telephones that have the and crystal clear voice quality.

The S11 System provides precise levels of listening and talking comfort existing telephone.

The S11 Telephone Headset System is designed to add a headset to an Headset System and learn its basic operation.

Plantronics. This User Guide will help you install your S11 Telephone Thank you for selecting the S11 Telephone Headset System from

LIMITED WARRANTY

for Plantronics Commercial Products

Purchased in the US and Canada

• This warranty covers defects in materials and workmanship of Commercial Products manufactured, sold or certified by Plantronics which were purchased and used in the United States and Canada.

• This warranty lasts for one year from the date of purchase of the Products.

• This warranty extends to you only if you are the end user with the original purchase receipt.

• We will, at our option, repair or replace the Products that do not conform to the warranty. We may use functionally equivalent reconditioned/refurbished/remanufactured/pre-owned or new Products or parts.

• To obtain service in the U.S. contact Plantronics at (800) 544-4660 and in Canada call (800) 540-8363. If you need additional information, please contact our service centers at the numbers provided.

• THIS IS PLANTRONICS’ COMPLETE WARRANTY FOR THE PRODUCTS.

• This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. Please contact your dealer or our service center for the full details of our limited warranty, including items not covered by this limited warranty.

INFORMATION ON SUPPLIES AND ACCESSORIES

For information on

supplies and accessories call Plantronics

at 1-800-544-4660 or visit our web site at

www.plantronics.com

See also Diagram Key for additional part numbers.

design, and Plantronics and the logo design combined are trademarks or

registered trademarks of Plantronics, Inc.

TELEPHONE

HEADSET SYSTEM

S11

Printed in USA. 65806-01 (2•05)

QUICK START USER GUIDE

S11 QUICK START GUIDE

Base Front Base Rear

Headset Holder

(P/N 46356-01)

Online Indicator Light

Listen Volume Control

Mute Indicator Light

Handset Indicator Light

Headset/Handset Switch

Headset Jack

Headset Indicator Light

Mute Button

Speak Volume Control

Tone Control

AC Power Adapter Jack

Handset Jack

Telephone Line Jack

3.1

Speak Level Switch

Configuration Switch

Short Cord

(P/N 40974-01)

AC Power Adapter

(P/N 45671-01)

Headset

Cord

Clothing Clip

(P/N 43220-01)

Headset Assembly

Voice Boom

3.2

3.3

Identify the Components

Handset

Tone

Listen

Mute

tio

Setup

Tx Level

2.5

2.4

2.8

2.1

2.3 2.2

The S11 Telephone Headset System is designed for use with an existing telephone.

2.1 Turn the S11 base over and insert the headset holder.

2.2 Remove the handset cord from your telephone and

plug it into the S11 handset jack.

2.3 Using the short cord, connect the S11 telephone line jack to your telephone handset jack.

2.4 Plug the headset cord into the headset jack.

2.5 Connect the AC power adapter to the S11 AC power

adapter jack and a wall outlet.

2.6 Put on headset.

2.7 Press the headset/handset switch and pickup the

handset (headset indicator light on).

2.8 Slide the configuration switch until you hear a clear dial tone through the headset.

Trying other settings will not harm the amplifier or your telephone.

Using the Headset

3.1 Place the headset on your head.

3.2 Position the voice boom near the corner of your mouth.

CLOTHING CLIP

3.3 The clothing clip keeps the headset free from the

weight of the cord. Attach the clip to your clothing at about chest level. Allow enough slack in the cord (approximately 6 inches) to permit your head to move without pulling on the headset or the clothing clip.

You are now ready to make or receive calls.

Placing a Call

4.1 With the headset in position, begin placing a call by

pressing the headset/handset switch. (Headset indicator light on.)

4.2 Lift the handset off-hook.

4.3 Make sure mute button is off (Mute indicator light off).

If you don’t hear a dial tone, see Troubleshooting.

4.7 / 5.2 4.6

4.3 / 5.3

4.1 / 5.1

4.4 Dial a friend or co-worker. When your party answers,

speak normally.

4.5 If your friend or co-worker cannot hear you or you hear a

buzz or hum, move the configuration switch to another setting.

4.6 Adjust how loud you sound to the other party by first

moving the speak level switch, then fine-tuning with the speak volume control.

4.7 Adjust the volume of the other party’s voice by using the

listen volume control.

Receiving a Call

With the headset in position, when your telephone notifies

5.1

you of an incoming call, press the headset/handset switch, (headset indicator on), place the handset off-hook. Begin speaking.

The volume of the incoming call can be adjusted by moving

5.2

the listen volume control

MUTE FEATURE

5.3 When you activate the mute button, the calling party

cannot hear your voice but you will be able to hear the calling party.



on the front of the S11.

TROUBLESHOOTING

I cannot hear a dial tone.

■

Make sure all cable connections are correct and firmly in place.

■

Pay special attention that handset cord is properly connected.

■

Ensure AC power adapter is connected and power is on.

■

Make sure you have pressed the headset button and the headset indicator is on.

■

Make sure the telephone handset is off-hook.

■

Adjust listen volume control.

■

Adjust the compatibility slide switch.

■

Ensure that the headset is centered on your ear.

Caller cannot hear my voice.

■

Make sure the mute button is turned off (indicator off).

■

Increase the outgoing volume by adjusting the speak volume control

■

Adjust headset so the microphone is closer to your mouth.

I hear a hum in the headset.

■

Adjust the compatibility slide switch until the sound is clear. Trying other settings will not harm the amplifier or your telephone.

Plantronics Help Desk

The Plantronics Help Desk is ready to assist you! Dial 1-800-544-4660, Sunday 5:00 p.m. through

Friday 5:00 p.m. Pacific Standard Time or visit our website at www.plantronics.com.