Plantronics ENCORE H101, ENCORE P101, ENCORE H91, ENCORE P91, ENCORE P91N User Manual

otherrights,whichvaryfromstateto.state Thiswarrantygivesyouspecificlegalrights,andyoumayalsohave Howdoesstatelawapply?

andinCanadacall(800)540-.8363 Toobtainserviceinthe.S.UcontactPlantronicsat(800)544-4660 Howdoyougetservice?

damages,sotheaboveexclusionmaynotapplyto.you

exclusionorlimitationofincidentalorconsequential permittedbylaw,are.excludedSomestatesdonotallow arenottheresponsibilityofPlantronics,andtotheextent arisingfrombreachofanyexpressorimpliedwarranty, includingwithoutlimitation,lossofpropertyandthose .excludedConsequentialandincidentaldamages, period,and(c)totheextentpermittedbylaw,be purchase,(b)terminateautomaticallyattheendofthat nodurationgreaterthantwoyearsfromthedateof aparticularpurposeandnon-infringementshall(a)have warranties,includingthoseofmerchantability,fitnessfor ofGod(suchasaflood)arenot.coveredImplied and/orconnectorcable,accident,abuse,misuse,oranact from,usingthisproductwithanon-Plantronicsamplifier Damagecausedby,orperformanceproblemsresulting WhatdoesthiswarrantyNOTcover?

Iftheproductisfounddefective,wewillexchangeitatno.charge WhatwillPlantronicsdo?

Thiswarrantyrunsfortwoyearsfromthedateof.purchase Howlongdoesthecoveragelast?

inothercountries,contactyourlocal.distributor

information warranty For .Canada or .S.U the in purchased product

this in materials or workmanship in defects any covers warranty This

Whatdoesthiswarrantycover? WARRANTYANDSERVICE

Makesuretheheadbandlengthis.correct		■
	Fitisuncomfortable
Changeamplifier'sconfigurationswitchtoadifferent.position		■
Turnupthevolumecontrolontheamplifier,if.used		■
Makesuretheamplifier,ifused,isinstalled.correctly		■
Makesuretheheadsetispositioned.properly		■
VerifythattheQuickDisconnect™is.connected		■
	Icannothearcallers
	set.properly
Verifythatthetransmitvolumecontroloftheamplifieris		■
yourmouthandpositioned.properly
ForNoise-Cancelingmodelsmakesurethemicrophoneisfacing		■
	tubeevery6-9.months
before.reattachingPlantronicsrecommendsreplacingthevoice
swingorshakeit.dryMakesurethevoicetubeiscompletelydry
warmwaterthroughthevoicetubeforaminutethenmanually
Foratemporarysolutiontoacloggedvoicetube,gentlyrinse
	thevoicetubewas.clogged
tubeandseeifthecallercanhear.youIfthecallercanhearyou
Todetermineifthevoicetubeisclogged,removethevoice		■
.improperlyTryvariousother.positions
Forvoicetubemodelsdetermineifthevoicetubeispositioned		■
	Callerscannothearme
	Troubleshooting
	solventsorwet.cloth)
Cleancablewithadampclothoncea.month(Donotuse		■
Replaceearcushioneverysix.months		■
Replacevoicetubeevery6-9months(voicetubemodels.only)		■
MaintenanceforOptimumPerformance
MAINTENANCE/TROUBLESHOOTING

		*Polarismodelsconnectdirectlytomostheadsetready.telephones
	P101N		P101			H101N	H101	Model
								Binaural
	P91N		P91			H91N	H91	Model
								Monaural
	Headset		Headset			Headset	Headset	Type
	Canceling	Noise-	Tube	Voice		Canceling	VoiceTube
	Polaris*		Polaris*			Noise-	Standard	Headset
	andTroubleshootingsectionforfurtherguidanceand.assistance
	headsetandreadyitfor.useLateryoucanusetheMaintenance
OpenthisuserguidetotheQuickStartinstructionstosetupyour
				comewithaQuickDisconnectTMConnector,
	monauralorbinauraldesignforcomfortableextendedwearand
	settingsforfuller,richer.tonesTheyarelightweight,eitherina
	EnhancementSystem(SES®)thatletsyouselectbassortreble
		ofprofessionalheadset.usersAllmodelshaveaSound
	TheEncorefamilyofheadsetsisdesignedtomeettheneeds
								.consoles
	QuickDisconnect™orcompatibleheadsetreadytelephonesand
	ItisdesignedtobeusedwithPlantronicsamplifiersthathave
	ThankyouforselectingtheEncoreheadsetfrom.Plantronics
		Noise-CancelingModel					StandardModel
			H101N		H91N,		H91,H101

ofHeadsets	WELCOME
EncoreFamily
tothe

FCC REGISTRATION & INFORMATION

FCC Requirements—Part 68

This equipment complies with Part 68 of the FCC rules. On the baseline underside is a label that contains, among other information, the FCC registration number and ringer

equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. The telephone company may make changes in its facilities, equipment, operation or procedures that could affect the operation of the equipment. If this happens, the telephone company should provide you advance notice in order for you to make the necessary modifications to maintain uninterrupted services.

If you experience problems with your headset, please refer to the warranty section for information on warranty and replacement service. If the problem is causing harm to the telephone network, the telephone company may request that you remove the equipment until the problem is resolved. In extreme cases, the telephone company may be forced to disconnect your service before notifying you of the problem.

Plantronics Technical Assistance Center

The Plantronics Technical Assistance Center (TAC) is ready to assist you! Dial [phone] x5538 Sunday 5 p.m. through Friday, 5 p.m. Pacific Standard Time or visit the Support section of our website at www.plantronics.com.

For accessibility information also call the Technical Assistance Center (TAC).

PARTS & ACCESSORIES

Encore Value	Encore V		Pack
	oweletteT Cleaning	alue
	TT Cleaning
Pack for H91	oweletteCleaning
	owelette

and H101 models

P/N 40707-01

Includes voice tube, ear cushions, cord clip, Background Noise Suppressor (BNS) cup, and 3 cleaning towelettes.

		Peaceful
	Clear	Purple
Voice
Tube	P/N 29960-01	P/N 29960-50

The voice tube should be replaced every six to nine months.

Ear Cushion

P/N 15729-05

Set of two; covers, protects, and makes the headset comfortable against the ear. Replace every six months.

Information on Accessories

Background Noise

Suppressor (BNS) Cup

P/N 10757-00

For voice tube model headsets

Ear Cushions, donut for increased volume

P/N 40709-01

Clothing Clip

P/N 43220-01

Attaches to headset cable, keeping headset stabilized and comfortably in place.

For Polaris

models: Cable to

Quick

Disconnect

P/N 27190-01

Connects directly to headset port of headset ready telephones (10 ft.).

Call Plantronics or visit our website at www.plantronics.com

Plantronics Inc. 345 Encinal Street, Santa Cruz, CA 95060 [phone] www.plantronics.com

© 2001-2002 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics and the logo design combined, Encore, Polaris, Quick Disconnect, SES, the voice tube clear color trade dress and shape trade dress are trademarks or registered trademarks of Plantronics, Inc.

Patents: US D377, 020, D379,990, D381,336 and 5,729,605; UK 2,051,289 and 2,051,290; Canada 78,197 and 78,201

Printed in USA. 62467-01 (07-02)

ENCOREFamily of Headsets ®

H91

H91N

P91

P91N

H101

H101N

P101

P101N

Quick Start User Guide

QuickStartUserGuide

P101N

P101

H101N

H101

P91N

P91

H91N

H91

FamilyofHeadsetsENCORE

®

					Printedin.USA62467-01(07-02)
			and2,051,290;Canada78,197and78,201
	Patents:USD377,020,D379,990,D381,336and5,729,605;UK2,051,289
				orregisteredtrademarksofPlantronics,.Inc
	SES,thevoicetubeclearcolortradedressandshapetradedressaretrademarks
	Plantronicsandthelogodesigncombined,Encore,Polaris,QuickDisconnect,
	©2001-2002Plantronics,.IncAllrights.reservedPlantronics,thelogodesign,
		[phone]com.plantronics.www
	Plantronics.Inc345EncinalStreet,SantaCruz,CA95060
	CallPlantronicsorvisitourwebsiteatcom.plantronics.www
					InformationonAccessories
	headsetreadytelephones(10ft..)					.earReplaceeverysix.months
	Connectsdirectlytoheadsetportof
					theheadsetcomfortableagainstthe
		P/N27190-01
					Setoftwo;covers,protects,andmakes
		Disconnect
		Quick							P/N15729-05
		Cableto							EarCushion
		models:
		ForPolaris
		in.place						everysixtonine.months
	headsetstabilizedandcomfortably
					Thevoicetubeshouldbereplaced
	Attachestoheadsetcable,keeping
					P/N29960-50				P/N29960-01	Tube
		P/N43220-01
										Voice
	ClothingClip
					Purple				Clear
					Peaceful
		P/N40709-01
	increasedvolume				(BNS)cup,and3cleaning.towelettes
		cordclip,BackgroundNoiseSuppressordonutfor
	Cushions,		Ear		Includesvoicetube,earcushions,
	Forvoicetubemodelheadsets								P/N40707-01
										models
		P/N10757-00							H101		and
	Suppressor(BNS)Cup							oweletteT	PackforH91
								CleaningoweletteT
					Pack			CleaningoweletteT	Value	Encore
	Noise	Background				alueV		Cleaning
							Encore
	PARTS&ACCESSORIES

Center.(TAC) ForaccessibilityinformationalsocalltheTechnicalAssistance

ofourwebsiteat.com.plantronics.www Friday,5.m.pPacificStandardTimeorvisittheSupportsection assistyou!Dial(800)544-4660x5538Sunday5.m.pthrough ThePlantronicsTechnicalAssistanceCenter(TAC)isreadyto PlantronicsTechnicalAssistanceCenter

disconnectyourservicebeforenotifyingyouoftheproblem. extremecases,thetelephonecompanymaybeforcedto youremovetheequipmentuntiltheproblemis.resolvedIn telephonenetwork,thetelephonecompanymayrequestthat replacement.serviceIftheproblemiscausingharmtothe thewarrantysectionforinformationonwarrantyand Ifyouexperienceproblemswithyourheadset,pleasereferto

uninterrupted.services tomakethenecessarymodificationstomaintain companyshouldprovideyouadvancenoticeinorderforyou operationofthe.equipmentIfthishappens,thetelephone equipment,operationorproceduresthatcouldaffectthe Thetelephonecompanymaymakechangesinitsfacilities, thisinformationmustbeprovidedtothetelephone.company

requested, If .equipment this for (REN) number equivalence ringer and number registration FCC the information, other

among contains, that label a is underside baseline the On

.rules FCC the of 68 Part with complies equipment This

FCCPart—Requirements68

FCCREGISTRATION&INFORMATION

WELCOMEto the

Encore Family

of Headsets

H91,H101	H91N, H101N
Standard Model	Noise-Canceling Model

Thank you for selecting the Encore headset from Plantronics. It is designed to be used with Plantronics amplifiers that have Quick Disconnect™ or compatible headset ready telephones and consoles.

The Encore family of headsets is designed to meet the needs of professional headset users. All models have a Sound Enhancement System (SES®) that lets you select bass or treble settings for fuller, richer tones. They are lightweight, either in a monaural or binaural design for comfortable extended wear and come with a Quick DisconnectTM Connector,

Open this user guide to the Quick Start instructions to set up your headset and ready it for use. Later you can use the Maintenance and Troubleshooting section for further guidance and assistance.

Headset	Standard	Noise-	Polaris*	Polaris*
Type	Voice Tube	Canceling	Voice Tube	Noise-Canceling
	Headset	Headset	Headset	Headset
Monaural	H91	H91N	P91	P91N
Model
Binaural	H101	H101N	P101	P101N
Model

* Polaris models connect directly to most headset ready telephones.

MAINTENANCE/TROUBLESHOOTING

Maintenance for Optimum Performance

■Replace voice tube every 6-9 months (voice tube models only).

■Replace ear cushion every six months.

■Clean cable with a damp cloth once a month. (Do not use solvents or wet cloth.)

Troubleshooting Callers cannot hear me

■For voice tube models determine if the voice tube is positioned improperly. Try various other positions.

■To determine if the voice tube is clogged, remove the voice tube and see if the caller can hear you. If the caller can hear you

the voice tube was clogged.

For a temporary solution to a clogged voice tube, gently rinse warm water through the voice tube for a minute then manually swing or shake it dry. Make sure the voice tube is completely dry before reattaching. Plantronics recommends replacing the voice tube every 6-9 months.

■For Noise-Canceling models make sure the microphone is facing your mouth and positioned properly.

■Verify that the transmit volume control of the amplifier is set properly.

I cannot hear callers

■Verify that the Quick Disconnect™ is connected.

■Make sure the headset is positioned properly.

■Make sure the amplifier, if used, is installed correctly.

■Turn up the volume control on the amplifier, if used.

■Change amplifier's configuration switch to a different position.

Fit is uncomfortable

■Make sure the headband length is correct.

WARRANTY AND SERVICE

What does this warranty cover?

This warranty covers any defects in workmanship or materials in this product purchased in the U.S. or Canada. For warranty information in other countries, contact your local distributor.

How long does the coverage last?

This warranty runs for two years from the date of purchase.

What will Plantronics do?

If the product is found defective, we will exchange it at no charge.

What does this warranty NOT cover?

Damage caused by, or performance problems resulting from, using this product with a non-Plantronics amplifier and/or connector cable, accident, abuse, misuse, or an act of God (such as a flood) are not covered. Implied warranties, including those of merchantability, fitness for a particular purpose and non-infringement shall (a) have no duration greater than two years from the date of purchase, (b) terminate automatically at the end of that period, and (c) to the extent permitted by law, be excluded. Consequential and incidental damages, including without limitation, loss of property and those arising from breach of any express or implied warranty, are not the responsibility of Plantronics, and to the extent permitted by law, are excluded. Some states do not allow exclusion or limitation of incidental or consequential

damages, so the above exclusion may not apply to you.

How do you get service?

To obtain service in the U.S. contact Plantronics at [phone] and in Canada call [phone].

How does state law apply?

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.