Plantronics Electronic Hook Switch User Manual
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Electronic Hook Switch Guide
For Plantronics Wireless Systems
Edited by Foxit PDF Editor
Copyright (c) by Foxit Software Company, 2004
Electronic Hook Switch Overview
The Plantronics family of wireless headsets are designed to work with a wide range of telephone systems. Plantronics has developed the Electronic Hook Switch (EHS)
range to enable customers to answer and end calls away from their desks. This is especially important where the physical design of the telephone does not allow for
the use of Plantronics traditional HL10 lifter which also performs this function. This document provides guidance on the current system compatibility for the Electronic
Hook Switches. For telephones not listed on this guide refer to the ‘Find My Headset’ tool on Plantronics.com
For Evaluation Only.
System Compatiblity Overview
Operational Performance
Manufacturer
Agfeo AP-1 Yes Yes Yes
Alcatel AP-2 Yes No* Yes
Auerswald EHS Module No Yes Yes
Avaya N/A Yes Yes Yes
Avaya Tenovis AEI Yes Yes Yes
Aastra DeTeWe EHS Module Yes Yes Yes
Funkwerk AP-1 Yes Yes Yes
Siemens AP-1 Yes Yes Yes
T-Com AP-1 Yes Yes Yes
* - In applications where the EHS cannot control the phone, the user should always remember to press the headset call control button to end call, even if the call is
terminated by the caller. this will ensure that your headset is available to accept the next incoming call.
Electronic
Hookswitch
type
For detailed information on what to order and how to set up EHS on each of these systems,
please click on table to take you to the appropriate page.
Ringer
Alert
Electronics Hookswitch
Controls
Phone Headset
Page
No.
ST30, ST40
2
IP Touch 4068, IP Touch 4028, IP Touch 4038, 4029, 4039
3
COMfort 1000, COMfort 1200, COMfort 2000 Plus, COMfortel 2500
4
2420, 4610, 4610SW, 4620, 4620SW, 4621, 4622, 4625, 5420, 5610, 5620, 9620, 9630
5
T3 Classic with Interface Adapter, T3 COMfort with Interface Adapter, TH13, TM13
6
OpenPhone 63, OpenPhone 65
7
CS290U, CS410, CS410U, IP-S400
8
optiPoint 410 with Acoustic Adapter, optiPoint 500 with Acoustic Adapter, optiPoint 600
9
with Acoustic Module, optiPoint 420 with Acoustic Adapter
Octophon F20 with Acoustic Adapter, Octophon F30 with Acoustic Adapter, Octophon F40
10
with Acoustic Adapter, Octophon F50 with Acoustic Adapter, System F900 an F20/F30/F40
with Acoustic Adapter
Phones Supported
Voyager
CS70
TM
510
Order Information
Standlone SKU for use with any
Plantronics Wireless system
EHS Type Part No.
AP-1/A 36664-01
AP-2/A
AEI
AEI P 36477-02
Plantronics Ltd
Wootton Bassett, UK
0800 410014
+44 (0)1793 842200
39361-01
36477-01
(Tenovis branded)
(Plantronics branded)
Plantronics Ireland
Citywest Business Campus
Dublin 24
Office: +353 (0)1 4693725
Service ROI: 1800 551 896
UK: 0800 410014
Avaya Wireless Headsets with integrated EHS
Part No.Description
AWH-65
ABT-35
AWH-35 72238-02 (Euro)
36650-14 (Euro)
36650-15 (UK)
69506-01 (Euro)
695060-02 (UK)
72238-03 (UK)
Plantronics GmbH
Hürth, Deutschland
Deutschland: 0800 9323 400
Österrreich: 0800 242 500
Schweiz: 0800 932 340
AWH450/A
(Monaural VT)
AWH-460N
(Binaural NC)
Plantronics B.V.
Hoofddorp, Nederland
(0)0800 PLANTRONICS
0800 7526876 (NL)
00800 75268766 (BE/LUX)
Part No.Description
72236-02 (Euro)
72236-03 (UK)
72235-02 (Euro)
72235-03 (UK)
Plantronics Sarl
Noisy-le-Grand, France
No Indigo: 0825 0825 99
0,15 -D TTC/mn
+33 (0)1 41 67 41 41
Nordic Region
Finland: 0800 117 095
Sverige: 02002 14681
Danmark: 8088 4610
Norge: 800 11336
EHS modules allow remote call answering.
Plantronics Middle East,
Eastern Europe and Africa
+44 (0)1793 842443
Plantronics Iberia,
S.L.Madrid, España
902 41 51 91
Portugal
800 84 45 17
CS60
TM
SupraPlus
Plantronics Acoustics
Italia Srl, Milano, Italia
Numero Verde: 800 950934
Wireless
2
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