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Getting started:
The Plantronics Blackwire headset is ready to use
with your computer and Microsoft® Lync®.
1. Connect your headset to the computer.
If this is the first time you are connecting
the headset, wait for the installation
process to complete. Restart the
computer if directed to do so.
Configuring Microsoft Lync to always route call
audio to the headset:
2. Click on the Options button in the main
Microsoft Lync window.
3. Select the Audio Device option.
4. Choose your Plantronics headset for
Audio Device.
5. Check the Also Ring box for Secondary
Ringer and choose your PC speakers
from the drop down menu if you would
like them to ring for incoming calls.
6. In this screen you can also test and
adjust volumes.
7. Click Ok when finished.
Note: USB configuration settings are unique for
each USB port. If you connect the headset to a
different port you will need to make these
changes again to set behavior for that USB port.
Blackwire® C310-M™/C320-M™ Quick Setup Guide
Welcome:
Using a Plantronics Blackwire headset for PC
calls will deliver a simpler, more comfortable
and better sounding audio experience than
you could get using just your computer’s
internal microphone and speaker.
©2012 Plantroni cs, Inc. All rights reserv ed. Plantronics, Blackwir e, C310-M and C320-M are trademarks or registered trad emarks of Plantronics, I nc. Microsoft and Lync are trademarks or regist ered trademarks of Micros oft Corporation in the US and
other countries. Pu blished 03.12
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Control Functions:
A. Mute Microphone
B. Volume Adjust
C. Call Answer/End
Blackwire C310-M/ C320-M Key Features:
Wideband audio with noise-canceling
microphone for high quality PC audio
Indicator lights and audio alerts give call,
mute, and volume status
Dynamic EQ feature automatically adjusts
audio for voice or multimedia use
Monaural (C310-M), Stereo (C320-M)
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A
B
C
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*This picture shows the
Stereo (C320-M) versio n
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Making and Receiving Calls with Microsoft® Lync®
To MAKE a call:
To call an existing contact, click on the
drop down next to their name (1) and
select the number you would like to
call (2).
You can also enter a phone number
manually using the search box located
at the top of the main Microsoft Lync
screen (3).
When a call is placed, a call window
will open and the audio will be routed
to your headset.
To RECEIVE a call:
When you receive a call, a notification
window will appear in the lower right
corner of your computer screen (4).
To answer the call, use the controls on
your headset or click on the call
notification window (5).
©2012 Plantroni cs, Inc. All rights reserv ed. Plantronics, Blackwir e, C310-M and C320-M are trademarks or registered trad emarks of Plantronics, I nc. Microsoft and Lync are trademarks or regist ered trademarks of Micros oft Corporation in the US and
other countries. Pu blished 03.12
To REDIRECT a call:
You can also redirect a call by clicking
Redirect (6) and choosing one of the
options given.
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