Plantronics AWH-55 User Manual

AWH54/A WH55

IRELESS OFFICE

EADSET SYSTEM

USER GUIDE

OVERVIEW

Thank you for selecting the AWH54/AWH55

Wireless Office Headset System from Avaya. You have made the right choice for comfort and versatility.

This system allows your telephone to use a cordless Avaya headset through an adapting base. It offers handsfree convenience and long-range workspace mobility.

With the use of a hook switch control cord (included with AWH55 only) or an optional handset lifter, the user can remotely receive the telephone’s ring alert and can answer the call by simply pushing the talk button on the headset.

Overview ..............................2

Important Safety Information 3

Components of Base ..............4

Components of Headset ........5

AWH55 Setup 1 ....................6

AWH55 Setup 2 ....................7

AWH54 Setup 3 ....................8

Charging and Positioning

Headset ................................9

Wearing Options..................10

Test Call ..............................11

Compatibility Adjustments....11

Listen Volume......................12

Speak Volume and Mute......13

IntelliStand

Talk Mode............................14

......................14

CONTENTS

Place and Recieve Calls ......15

Features ..............................16

Recharge Headset ..............17

Replace Battery ..................17

Troubleshooting ..................18

Subscription ........................21

System Reset ......................22

Maintenance ......................22

Parts and Accessories ..........23

FCC Information ..................25

Industry Canada ..................26

AVAYA Support ....................27

IMPORTANT SAFETY INFORMATION

GENERAL

When using your telephone equipment these basic safety precautions and warnings should be followed to reduce the risk of fire, electric shock, and injury to persons.

• Read and follow all instructions and warnings and instructions prior to using the product. The symbol identifies and alerts the user to the presence of important operating, safety, and service instructions.

• This product contains gold-plated nickel, phosphor bronze and copper. If you experience a skin irritation, discontinue use and contact Avaya.

• This product is intended to be powered by a Listed Class 2 Direct Plug-In Power Unit rated 9VDC at 800mA, Part No. 64401-02, rated at an input voltage of 120 VAC, 60Hz and an output voltage of 9 VDC at 800mA.

• This product requires AC power in order to operate. During a power outage, have another telephone available that is powered only by the telephone line.

WARNING

• Do not locate this product near water, for example, near a bathtub, or sink, in a wet basement, or near a swimming pool.

• This product should never be placed near or over a radiator or heat register. It should not be placed in a built-in installation unless proper ventilation is pr

• Do not allow anything to rest on the power cord. Do not locate this product where persons walking on it will damage the cord.

• Do not overload outlets and extension cords as this can r

• Never disassemble or push objects of any kind into the product since this may short out parts which could result in a fire or electric shock. Never spill liquid of any kind on the product.

• Use caution when installing or modifying telephone lines.

• Avoid using telephone equipment during an electrical storm.

• Keep all product cords and cables away from operating machinery.

• Do not use this equipment to report a gas leak while you are in the vicinity of a gas leak.

• Never allow children to play with the headset/adapter–small parts may be a choking hazard.

• Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

BATTERY SAFETY

To reduce the risk of fire or injury to persons, read and follow these instructions.

• Use only the battery pack supplied with this product, part number 64399-02.

• Do not dispose of battery pack in a fire. The cells may explode. Check with local codes for disposal instructions.

• Do not open or mutilate battery pack. Released electrolyte is corrosive and may cause damage to eyes or skin and may be toxic if swallowed.

• Exercise care in handling the battery pack in order not to short the battery contacts with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.

• Charge the battery pack in accordance with instructions supplied with this unit.

• Observe pr

• Batteries can be swallowed by children and are dangerous if swallowed. Always store and

oper orientation between batter

dispose of batteries where children can’t reach them.

VE THESE INSTRUCTIONS

y pack and charger contacts.

ovided.

esult in risk of fire or electric shock.

Base & Charging Unit

Front View

Back View

Speak Volume Fine Tune

Listen Volume Master

Telephone Configuration Dial

Power Indicator (Red)

Talk Indicator (Green)

Charge Indicator (Amber)

Charge Cradle

IntelliStand Switch

Underside

View

Speak Volume Master

Handset Jack

Accessory Jack

AC Power Adapter Jack

Telephone Base Jack

Short Cord

EU24

Outside View

Inside View

Cordless Headset

Listen Vol ume/ Mute Control

Microphone

Talk Indicator Light

Microphone Boom

Talk Button

Headset Speaker Capsule

Battery Contacts

Small Medium Large

AC Power Adapter

Earloops

Headband

T-Pad Headset Retainer

24/46 Hookswitch Control Cord

AWH55 only

Ring Detector

AWH55 only

COMPONENTS OF BASE

COMPONENTS OF HEADSET

WEARING OPTIONS

26 5

AWH55 SETUP 1

with AVAYA 2420, 4610SW, 4620,

4620SW, 4621SW, 4622SW, 4625SW, 4630SW

5420, 5610 and 5620 Telephones

AWH55 SETUP 2

with AVAYA 2410, 5410, 6416 D+M and 6424 D+M Telephones

configuration

dial set to 3

configuration

dial set to 1

{see pages 4 and

5 for callout of

components}

15cm

45cm

30cm

Optional Lifter

Configuration

Dial

{see page 11}

Be sure to connect this plug into the jack where the handset was connected.

AWH54/AWH55 SETUP 3

with other AVAYA Telephones

Caution: It is important for correct and safe operation that the base cord is installed into the proper jack of your telephone. Follow these instructions carefully, especially if your telephone has two jacks where the handset was attached. Be sure to note or mark which jack was used for the handset.

CHARGE YOUR HEADSET

Dock the headset into the charge cradle (1). The amber charge indicator (9) will flash during charge.

If charge indicator does not go on, reposition headset in the cradle.

The charge indicator will go steady after headset is fully charged and ready for use (approximately 3 hours).

POSITIONING

+ 10 hidden pages