Plantronics 500 User Manual

Explorer 500 Series

User Guide

Contents

Welcome 3

What's in the box 4

Accessories 5

Headset Overview 6

Be safe 6

Pair 7

Get Paired 7
Use two phones 7

Adjust the

Charge Headset 9

The Basics 10

DeepSleep Mode 11

Decipher the Lights 12

Hear it Whisper 13

Select language 14

Specifications 15

Install the App 16

Support 17

fit 8

Answer or end a call 10
End a call 10
Reject incoming call 10
Volume 10
Mute or unmute headset 10
Redial 10
Voice control (Siri, Google Now, Cortana) 10
Voice enabaled assistant 10

2

Welcome

Congratulations on purchasing your new Plantronics product. This guide contains instructions for
setting up and using your Explorer 500 series headset.

Please refer to the safety instructions for important product safety information prior to
installation or use of the product.

3

What's in the box

Headset USB charge strap

NOTE Headset design and contents may vary by product.

4

1

2

5

3

4

6

Accessories

1 2-in-1 Charging cable PN; Black 88852-01, White 88852-02

2 USB car charger PN; Black 89110-01, White 89110-02

3 USB charge strap PN; 204180-01

4 Wall charger PN; 89304-01

5 Fit kit PN; 201777-03

6 Eartip pack PN; 201955-01 Small, 201955-02 Medium, 201955-03 Large

Sold separately.

5

Headset Overview

Power button

Call button

Charge port

Be safe

Headset LED (indicator light)

Volume button: Increases or decreases volume

Mute

Please read the safety guide for important safety, charging, battery and regulatory information
before using your new headset.

6

Pair

Get Paired

Use two phones

The first time you power on your headset, it begins the pairing process.

1 Wearing your headset, power it on. You hear “pairing” and the headset indicator lights flash blue

and red.

2 Activate Bluetooth

• iPhone Settings > Bluetooth > On*

• Android™ Settings > Bluetooth: On > Scan for devices*

®

on your phone and set it to search for new devices.

NOTE *Menus may vary by device.

3 Select “PLT_500.”

If necessary, enter four zeros (0000) for the passcode or accept the connection.

Once successfully paired, you hear “pairing successful” and the headset indicator lights stop
flashing.

Multipoint technology lets you pair a second phone and answer calls from either phone.

1 Power on your headset.
2 Press and hold the Call button

"pairing."

3 While the indicator light flashes red and blue, activate Bluetooth on your phone and set it to

search for new devices.

4 Select PLT_500

If necessary, enter passkey 0000 and accept the connection.

until the indicator light flashes red and blue or you hear

Once successfully paired, the indicator light stops flashing and you hear "pairing successful."

7

Adjust the fit

The universal-fit eartip has a thin loop that bends to gently tuck into the contours of either ear. To
adjust the fit, you can rotate the eartip on the headset or add the optional clip-on earloop.

8

Charge Headset

You may charge your headset using the included USB charging strap connected to any powered
USB port

When

finished charging, take your headset on the go by attaching the strap to a key ring, bag

strap, belt loop, or any suitable object

9

The Basics

Answer or end a call

End a call

Reject incoming call

Volume

Mute or unmute headset

Redial

Voice control (Siri, Google

Now, Cortana)

Voice enabaled assistant

Tap the Call button.

• Tap the Call

Press Call button

To increase the volume, tap the Volume button. To decrease the volume, press and hold the
Volume
*Android phone must be set to medium/high or audio will sound to low.

During a conversation, press and hold both the Volume up and Volume down buttons until
you hear “mute on” or “mute off.” While the microphone is muted, a reminder tone repeats every
15 minutes.

To call your last number dialed, double tap the Call button.

• Press and hold the Voice button for 2 seconds. A series of tones will indicate the voice control is
active.

To activate Siri or Google Voice, press the Call button for 3 seconds. (Devices may vary.)

button.

for 2 seconds.

button.*

10

DeepSleep Mode

If you leave your headset powered on but out of range of your paired phone for more than 90
minutes, your headset will conserve its battery power by entering into a DeepSleep mode.

Once back in range with your phone, press the Call button to exit DeepSleep mode.

11

Decipher the Lights

Your headset has an indicator light that flashes in response to a change in status or after a
button press.

Some examples of what you will see are:

• Solid red until charging complete and then off

• Flashing red and blue during pairing

• Triple red flash when less than 10 minutes of talk time

• Triple blue flash at incoming call

12

Hear it Whisper

Your headset tells you about status changes. For example:

“Power on”

“Pairing successful”

“Talk time (x) hours”

“Mute on”

"Incoming call"

"Answering call"

“Phone disconnected”

“Recharge headset”

13

Select language

Once your headset is paired and connected to your phone, you can change the headset language.

1 Wearing your headset, power it on.
2 Press and hold the Volume up

language selection directions repeat in every supported language.

3 Follow the voice-guided prompts to select the headset language.

and down buttons together until you hear “welcome." The

14

Specifications

Talk Time

Standby Time

Operating Distance
(Range)

Headset Weight

Charge Connector

Battery Type

Charge Time
(Maximum)

DeepSleep mode

Power
Requirements

Bluetooth Version

Bluetooth Profiles

Up to 7 hours

Up to 11 days

Up to 33 feet (10 meters) from phone or table, Class II

7.5 grams

Micro USB charging

Rechargeable non-replaceable lithium ion polymer

2 hours for full

Provides up to 180 days

5V DC – 150 mA

Bluetooth v4.1

Advanced Audio Distribution Profile v1.2 (A2DP), Hands-Free Profile v1.6 (HFP),
Headset Profile v1.2 (HSP),

Audio

Noise Reduction

Moisture Protection

Operating
Temperature

Storage
Temperature

Charging
Temperature

High Quality CVDS, mSBC, SBC codec, HD Voice, 10mm speakers, Frequency
response 100-20,000 Hz, GSMA HD Voice certification

Digital Signal Processing (DSP): Full duplex echo cancellation, Wind noise
reduction, Dual-Mic Noise Reduction, Receive Path Noise Reduction

No

32°F - 102°F (0 - 40°C)

32°F - 102°F (0 - 40°C)

32°F - 104°F (0 - 40°C)

15

Install the App

Get the most from your headset by installing our free mobile app, Plantronics Hub for iOS/
Android. Explore all of your headset's features, view instructions, and contact Plantronics support
easily from your smartphone.

plantronics.com/apps

16

Support

EN

Tel: [phone]

AR

Tel: [phone]*

CS

Tel: [phone]*

DA

Tel: [phone]

DE

Deutschland 0800 9323 400
Österreich 0800 242 500
Schweiz 0800 932 340

EL

Tel: [phone]*

ES

Tel: [phone]

*Support in English

FI

Tel: [phone]

FR

Tel: [phone]

GA

Tel: [phone]

HE

Tel: [phone]*

HU

Tel: [phone]*

IT

Tel: [phone]

NL

NL 0800 7526876
BE 0800 39202
LUX 800 24870

NO

Tel: [phone]

PL

Tel: [phone]*

PT

Tel: [phone]

RO

Tel: [phone]*

RU

Tel: [phone]
Tel: [phone]*

SV

Tel: [phone]

TR

Tel: [phone]*

NEED MORE HELP?

plantronics.com/support

Plantronics, Inc.

345 Encinal Street
Santa Cruz, CA 95060
United States

©

2015 Plantronics, Inc. Plantronics, Plantronics Explorer and Simply Smarter Communications are trademarks of Plantronics, Inc. registered in the US and
other countries, and Explorer is a trademark of Plantronics, Inc. Bluetooth trademarks are owned by Bluetooth SIG Inc., any use by Plantronics, Inc. is
under license. iPhone is a trademark of Apple Inc., registered in the US and other countries. All other trademarks are the property of their respective
owners.

Patents pending
204740--06 (08.15)

Plantronics BV

South Point Building C
Scorpius 140
2132 LR Hoofddorp, Netherlands