Plantronics 4220 User Manual
Voyager 4210/4220 Office
PLANTRONICS + POLYCOM. NOW TOGETHER AS
for desk phone
User Guide
Contents
Overview 3
Headset overview 3
Base overview 4
Accessories 4
Hook up your system 5
Desk phone setup details 5
Position Your Base 7
Pair 8
Pair again to base 8
Pair to mobile device 8
Pair mode 8
Fit and charge 9
Wear on the right or left 9
Charge 9
Check headset battery status 9
Load software 10
The Basics 11
Power on your headset 11
Adjust volume 11
Make, answer, end calls 11
More Features 13
Play or pause audio 13
Voice assistant (smartphone feature) 13
Enable and use Amazon Alexa (smartphone feature) 13
Enable Tile 13
Online indicator 13
Corded mode (audio over USB) 14
Troubleshooting 15
Headset 15
Desk phone 16
Support 17
2
:02
2x1x
1x
3x
Siri
Google Assistant™
Amazon
Alexa*
Overview
Headset overview
LEDs
Mute/unmute
Alexa Smartphone feature: Voice assistant (*requires app)
Power
Bluetooth® pairing
Charge port
Volume
Call
Siri®, Google
Assistant
Smartphone feature: Default voice assistant
™
Play/pause**
Next track**
Previous track**
NOTE **Functionality varies by application. May not function with web-based apps.
Be safe
Please read the safety guide for important safety, charging, battery and regulatory information
before using your new headset.
3
1 2 3 4 5 6 7 8
11
9
10
Base overview
Desk phone LED
1
Bluetooth LED
2
Charging LED
3
USB port
4
Power jack
5
Handset lifter jack
6
Accessories
1 Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk
phone call. Enables remote call control with your headset.
2
HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control
with your headset.
Telephone interface cable jack
7
Headset Bluetooth pairing button
8
Desk phone listening volume
9
Desk phone speaking volume
10
Desk phone configuration switch
11
4
OR
NO HEADSET PORT
HEADSET PORT
Hook up your system
Using the diagram, connect your headset system.
Desk phone setup details
Choose a desk phone setup A, B, C or D and connect cables.
A Desk phone with dedicated headset
• Connect one end of the telephone interface cable to the back of the base
• Connect the other end of the telephone interface cable into the dedicated headset port on
the desk phone
• Adjust the configuration switch on the bottom of the base to default A, which works for most
phones. Use configuration D for Cisco phones.
NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration, press
both the headset
answer or end calls.
button on your desk phone and the call control button on the headset to
port
USE
B Desk phone (standard)
5
USE
• Connect one end of the telephone interface cable to the back of the base
• Disconnect the handset coil cord from the base of the desk phone and re-connect it to the
telephone interface cable junction box
• Finally connect the remaining end of the telephone interface cable into the open handset port
on the desk phone
• Adjust the configuration switch on the bottom of the base to default A, which works for most
phones. Use configuration D for Cisco phones.
NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone does
not have a dedicated headset port. In this configuration, manually remove the handset on your
desk phone and press the call control button on the headset to answer or end calls.
C Desk phone + EHS cable (sold separately)
USE
• Adjust the configuration switch on the bottom of the base to default A, which works for most
phones.
D Desk phone + HL10 lifter (sold separately)
6
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