Plantronics 213565-99 User Manual
BackBeat PRO 5100
True Wireless Earbuds
User Guide
Contents
Controls overview 3
Power and pair 4
Power on the case 4
Pair
first time 4
Pair mode 4
Charge 5
Quick charge 5
Check battery level 5
Fit 7
Replace eartips 7
Install the app 8
The Basics 9
Power on/off your earbuds 9
Adjust the volume 9
Play or pause audio 9
Track selection 9
Make/Take/End Calls 10
Use Siri, Google Now 10
Use sensors 10
Mono mode 10
Reconnect 10
More Features 11
DeepSleep mode 11
Connect new earbud 11
Switch controls 11
Troubleshoot 13
Support 14
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Siri,
Google
Now
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RL
Controls overview
Left Secondary earbud
Volume up Tap to increase levels (touch sensor)
Volume down Tap and hold to decrease levels (touch sensor)
Power on Click and hold 2 seconds
Power off Click and hold 4 seconds
Right Primary earbud
Play/pause * Click 1 time
Next track * Click 2 times
Previous track * Click 3 times
Call answer/end Click 1 time
Siri/
Google
Now
Click and hold 2 seconds
Power on Click and hold 2 seconds
Power off Click and hold 4 seconds
NOTE *Functionality varies by application. May not function with web-based apps.
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case
PLT BBPRO5100
PAIR
Power and pair
Power on the case
Pair first time
Your charge case is shipped from the factory in a Deepsleep mode to conserve battery. Power on
your charge case to power your earbuds for first use.
Click and hold the charge case button for two seconds to power it on.
The charge case LEDs light up.
The first time you take your earbuds out of the charge case, the pairing process begins.
1 Take the earbuds out of the case. The LED, located on the right earbud, flashes red and white to
indicate pairing mode.
Pair mode
2 Activate Bluetooth
• iPhone Settings > Bluetooth > On*
• Android™ Settings > Bluetooth: On > Scan for devices*
®
on your phone and set it to search for new devices.
NOTE * Menus may vary by device.
3 Select "PLT BBPRO5100."
Once your right earbud is successfully paired, you hear “pairing successful” and "phone connected"
and the earbud LED stops flashing.
4 Select "Pair" or "OK" in the Bluetooth Pairing Request popup window to pair your left earbud.
You hear "pairing successful" when the left earbud is paired.
1 With your earbuds powered off, click and hold the right earbud until you hear "pairing."
LED flashes red and white.
2 Click and hold the left earbud for 2 seconds until you hear "power on."
3 To pair, select PLT BBPRO5100 in your phone's Bluetooth settings.
LED turns off and you hear "pairing successful" and "phone connected" when the right earbud is
paired.
4
Select "Pair" or "OK" in the Bluetooth Pairing Request popup window.
You hear "pairing successful" when the left earbud is paired.
NOTE You can connect your earbuds to only one device at a time.
4
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Charge
Your earbuds have up to 6.5 hours of listening time. The charge case holds up to 13 hours of
additional listening time.
To charge your earbuds, place them in the charge case. Charge the case by plugging it into a
computer or USB charging device. For fastest charging, plug them into a wall charger.
NOTE If the charge case has no charge, first charge the case separately, then charge the earbuds.
LEDs on earbuds/case when charging
Earbuds charging On
Quick charge
Check battery level
Case charging Flashing
Earbuds fully charged Off
Case fully charged Off
Charge your earbuds for 10 minutes for up to a full hour of listening time.
1 Check your earbud battery level:
• Listen to the voice prompt when you remove your earbuds from case and put them on.
• View battery level in BackBeat app. Download at plantronics.com/software.
Voice prompt
"Battery high" 3 hours or more
"Battery medium" 1 to 3 hours
"Battery low" 10 minutes to 1 hour
"Battery critical" Less than 10 minutes
2 Check the charge case battery level by pressing the charge case button and viewing the LED inside
the case.
Listen time
5
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