Planex eXgate Series, BRC-14V, BRC-W14V User Manual

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eXgate Series Multi-Use Wireless VPN Router

BRC-14V / BRC-

14V

User's Manual

eXgate Series Multi-Use Wireless VPN Router

BRC-14V / BRC-W14V

Please Read Before Using the Product

■ Objective

Thank you for your purchase of PLANEX product. This document shows you how to use the product properly. Please keep it in a safe place so that you can view it whenever necessary.

■ Warning

¾ We are not responsible for genuine economic losses caused by i)external factors

including the failure, malfunction, error, or communication error of the product or power failure or lightening or by ii) the loss of communication which is caused by third parties’ act of sabotage.

¾ We are not responsible for economic or mental damages caused by the leakage,

alteration or destruction of communication or maintenance data.

¾ The product is intended for use in small offices and in the household equipped with

broadband connectivity. The product may not operate properly if used in a physically or logically huge network or if used for unusual purposes or in an unusual environment.

¾ The throughput data shown on the product package is a reference measurement

value obtained in our testing environment and should not be used to guarantee communication performance in your own networking environment. Furthermore, the communication performance may improve or deteriorate without notice after system update.

¾ The hardware, software and appearance of the product is subject to change without

notice.

¾ The modification or addition of functions via the update file of the internal system

software (firmware) is performed as needed as a part of our customer service. We do not guarantee on the contents of update or its schedule.

¾ Generally, a separate contract with an Internet service provider is required to use

public networks including the Internet.

¾ Some ISP’s may restrict the number of terminals (computers) that can be connected

to the public network or the Internet, or may charge fees for additional terminals. Please verify the term of use provided by your ISP.

¾ The shipment, configuration, adjustment and installation costs of the product shall be

borne by the customer.

■ Copyright

¾ The copyright of this document is exclusively owned by Planex Communications Inc.

The act of reprinting or duplicating this document, either partially or wholly, regardless of the form or means, is strictly forbidden unless such act is permitted by Planex Communications Inc. in advance.

¾ Although we pay the closest attention to prepare this document, errors or omission in

the document may result. Planex Communication Inc. is not responsible for such errors.

¾ Please contact us should you notice any unclear or incorrect description in the

document.

¾ The document and its content is subject to change without notice.

z Notational Convention

In this manual, the product is referred to as “the product”. Its model number is used when referring to the specific model number product. The content of this manual is subject to change without notice.

z The company names and product names used in this manual are trademarks of their

respective companies.

User’s Manual Version 1.0 No. PMN-03-11-YT-BRC-14V

Important Safety Instructions

Before using the product, be sure to read and adhere to the following safety guidelines.

Hazardous conditions including electric shock, fire or product failure may result if these

guidelines are not followed. Such hazardous conditions may cause death or serious

injury to the user. Should the product ignite, emit smoke or melt, please stop using the

product immediately and contact our technical support.

Warning

■ About Wireless Equipment

¾ Do not use the product near a person using a cardiac pacemaker or hearing aid. If

you are using the product in the train or a place where people may come very close

to each other, either remove the product from your computer or disable the wireless

LAN function. These actions are necessary to prevent the wireless device from

causing negative effects on medical equipment including cardiac pacemakers and

hearing aids used by people near the product.

¾ If you are using the product in a medical institution, follow the instructions of the

institution on the use of wireless equipment. In a medical institution, either remove

the product from your computer or disable the Wireless LAN function to prevent the

product from causing negative impact on medical devices used in such institution.

Although the radio output of the product conforms to a certain standard and thus it is

unlikely to cause undesirable effects on medical equipment, be sure to follow

instructions provided by the medical agency or institution so that the product does

not effect any harmful impact on the devices. For more details, please contact the

medical institution to which you intend to visit with the product.

¾ If you are using the product in transport facilities, follow the instructions provided by

such facilities. Please remove the product from your computer or disable the

Wireless LAN function to prevent the product from causing undesirable effects on the

control devices and other equipment used in transport facilities. The use of

wireless devices and electronics devices in an airplane at certain stages of flight is

strictly forbidden by air transport companies. To prevent the product from causing

any undesirable effect on devices installed in an airplane, please withhold the use of

the product inside an airplane. Contact air transport companies for more details.

¾ Do not use the product near a microwave oven.

Electromagnetic disturbance caused by an operating microwave oven may either

terminate or slow down wireless communication via the product.

 Installation and Storage ¾ Do not use the product in locations that do not meet the operating or

environmental requirements of the product. The use of the product in

environments that do not meet the operating temperature/ humidity

requirements may result in hazardous conditions including electric shock

or fire, or product failure and/or malfunctioning.

¾ Avoid direct exposure to sunlight or locations near heat radiators.

Overheating of the product may result in electric shock or fire, or it may

cause the product to malfunction or fail.

¾ Avoid severe temperature change. Even the temperature is within the

operating temperate ranges for the product, severe change in temperature

may result in condensation that in turn causes electric shock, fire, product

malfunctioning or failure.

¾ Avoid placing a liquid container near the product. Direct contact with

liquid may result in hazardous conditions including electric shock or fire, or

product malfunctioning /failure.

¾ Remove any object in the network port of your computer to which the

product is attached. When the product is attached to computer, such

objects in the network port may result in electric shock, fire, product

malfunctioning or failure.

¾ Do not disassemble or make alterations to the product. Such activities

may result in electric shock, fire, product malfunctioning or failure.

Unauthorized alteration of the product is strictly forbidden.

 About Product Handling ¾ Avoid direct contact with the product. During its operation, the

temperature of product surface may become quite high. Direct contact

with the product surface may result in a burn.

¾ Do not store the product in humid or dusty locations. Storing the product

in such places may result in electric shock, fire, product malfunctioning or

failure.

¾ Do not stack multiple units of the product. Stacking the products may

result in overheating and thereby electric shock, fire, product

malfunctioning or failure.

¾ Do not use the product in unstable locations or places subject to vibration.

The use of the product in such locations may cause the product to fall,

malfunction or fail.

¾ Avoid static damage to the product. The product, as a precision

instrument, may malfunction or fail due to static electric charge. Avoid

touching the connectors or jacks while installing the product.

¾ Do not drop or cause physical impact on the product. Such activities may

result in electric shock, fire, product malfunctioning or failure.

 Miscellaneous

¾ Please be sure to back up the data of your computer regularly, whether or

not it is used with the product. By backing up data, you can restore the

data even when the main data media (HDD, etc.) fails. Note that we are

not responsible for any loss of data and other damage that occurs while

the product is in use.

※ Microsoft ® and Windows ® are trademarks or registered trademarks of Microsoft ®

Corporation of America in the U.S.A or in other nations.

※ The official name of Windows ® is Microsoft ® Windows ® Operating System.

※ Windows ® XP is an abbreviation of Microsoft ® Windows ® XP Home Edition

operating system and Microsoft ® Windows ® XP Professional operating system.

※ Windows ® 2000 is an abbreviation of Microsoft ® Windows ® 2000 Professional

operating system.

※ Windows ® Me is an abbreviation of Microsoft ® Windows ® Millennium Edition

operating system.

※ Windows ® 98 is an abbreviation of Microsoft ® Windows ® 98 operating system.

※ Netscape ® Netscape Navigator ® and Netscape ® Communicator ® are trademarks

or registered trademarks of Netscape ® Communications Corporation in the U.S. and

in other nations.

※ Macintosh ®, Mac ® and Mac OS ® are registered trademarks of Apple Computer,

Inc. in the U.S and in other nations. In this document, Mac OS ® 9.0, 9.1 and 9.2

are referred to as Mac OS ® 9.x, while Mac OS ® 8.5 and 8.6 are referred to as Mac

OS ® 8.x.

※ Adobe ® Acrobat ® Reader ™ is a trademark or registered trademark of Adobe ®

Systems Incorporated in the U.S. and in other nations.

※ JavaScript ® is a registered trademark of Sun Microsystems, Inc. in the U.S. and in

other nations.

※ Yahoo! ® and Yahoo! ® BB are trademarks or registered trademarks of Yahoo! ® Inc.

in the U.S. and in other nations.

※ The company names, product names and logos in this document are trademarks or

registered trademarks of the respective companies.

※ The supplied CD-ROM may be duplicated only as a means to back up its software.

Any alteration to the software is forbidden, and we are not responsible for any

problem or error caused by such alteration.

Chapter 1 .......................................................................................................................10

Introduction ................................................................................................................... 10

Overview..................................................................................................................... 10

Key Features .............................................................................................................. 11

Verifying Package Contents....................................................................................... 15

Parts Terminology...................................................................................................... 16

System Requirements................................................................................................ 19

Initializing Configuration.......................................................................................... 20

Chapter 2 .......................................................................................................................22

Hardware Installation................................................................................................... 22

Installation Site ......................................................................................................... 22

Installing Hardware .................................................................................................. 23

Connecting the Product to an ADSL/Cable Modem.................................................. 25

Connecting the Product to a PC ................................................................................ 27

Connecting the Power Adapter to the Product ......................................................... 28

Chapter 3 .......................................................................................................................30

Configuring a PC ........................................................................................................... 30

Adjusting network configuration of your PC ............................................................ 31

■ Windows XP................................................................................................... 31

■ Windows2000................................................................................................. 34

■ Windows ME/98SE/98................................................................................... 36

■ Mac OS X ....................................................................................................... 39

■ Mac OS 9.x/8.x............................................................................................... 40

Verifying connection between the Product and your PC.......................................... 41

■ Windows XP................................................................................................... 41

■ Windows2000................................................................................................. 43

■ Windows ME/98SE/98................................................................................... 44

■ Mac OS X ....................................................................................................... 45

■ Mac OS 9.x/8.x............................................................................................... 46

Chapter 4 .......................................................................................................................47

Connecting to the Internet............................................................................................ 47

Verifying Method to Connect to the Internet............................................................ 47

Using an external DSL modem ................................................................................. 50

Assigning a Static IP Address using an external DSL modem ................................ 56

Deleting an External DSL Modem Connection ........................................................ 59

Automatic IP Assignment via Ethernet Connection ................................................ 61

Assigning a Static IP Address via Ethernet Connection.......................................... 66

Enabling Multi-Session via an external DSL Connection........................................ 68

■ Registering multiple ISP connections .......................................................... 69

■ Changing connection priority ....................................................................... 71

Configuring Unnumbered Connection ...................................................................... 76

Configuring Unnumbered Connection via PPPoE Connection ................................ 78

Configuring Unnumbered Connection via Non-PPPoE Connection........................ 81

Configuring IP Address of Your PC ........................................................................... 83

Appendix A..................................................................................................................... 85

Networking Q&A ........................................................................................................... 85

Questions regarding the broadband router .............................................................. 85

Management Console................................................................................................. 87

■ Using the Ping Command............................................................................. 89

■ Checking the PROXY Configuration of Your Browser................................. 90

Failure to connect to the Internet ............................................................................. 92

■ Checking the WAN LED ............................................................................... 92

■ Using Cable Connection................................................................................ 93

■ IP Address Assignment ................................................................................. 93

■ Verifying Cable Connection .......................................................................... 93

■ Last points to check....................................................................................... 94

■ Checking the automatic IP assignment configuration ................................ 94

■ Checking DNS Server Address ..................................................................... 94

Other FAQ's................................................................................................................ 95

Appendix B..................................................................................................................... 97

Specifications ................................................................................................................. 97

Chapter 1

Introduction

Overview

The BRC-W14V is a multi-use VPN router equipped with hardware-based VPN

function. The router supports high-speed Internet connection services including

FTTH and CATV, and it utilizes IXP 422-266Mhz network processor from Intel as its

CPU to achieve much faster processing speed than conventional routers.

Furthermore, the product's built-in IEEE802.11g compliant wireless LAN function

lets you establish a wireless network that seamlessly incorporates an existing wired

(fixed-line) network. Its VPN gateway achieves robust network security, while the

product allows you to establish various network resources including i)Network

Attached Storage(NAS) that utilizes a separate USB storage and ii) a simple

real-time image distribution system that uses an option USB camera.

Caution

Either the use of a VPN router like the BRC-W14V or access from multiple PC's may

be restricted by some ISP's. Please be sure to carefully review your ISP's term of

use.

Key Features

z On-board IXP-422 266MHz processor

High-speed routing achieved via Intel's high performance network processor

IXP422-266MHz

z Hardware-based VPN Functionality

The product supports IPSec, PPTP Server and PPTP client features. The router

achieves high-speed VPN approaching approximately 42Mbps when IPSec

(3DES) is in use.

z Built-in USB Port

The on-board USB port enables system extensibility as it supports option USB

camera and USB storage.

z PPPoE Client

The product supports B-FLETS and FLETS-ADSL (both offered in Japan) and

allows you to easily connect to the Internet via PPPoE connection without using

any FLETS connectivity tool.

z PPPoE Multi Session

The router lets you register multiple ISP's on itself and provides simultaneous

connection to them. When multiple ISP's are registered, default gateway and

connectivity (ISP) priority can be manually adjusted. The product supports up

to four simultaneous sessions (connections). (

z Unnumbered (multiple global IP address) function

The product supports multiple global IP address service offered by your ISP and

let i)global IP address host and ii)private address host coexist on the LAN side of

the router. Furthermore, the BRC-W14V allows private address host to

communicate with global address host without using any special

settings/configuration.

z Non-PPPoE Connection

Since the product supports non-PPPoE services, you can enable automatic IP

assignment via non-PPPoE connection, static IP address or Unnumbered setting.

z LAN side IP address

The LAN side IP address of the product is 192.168.1.1, and it can be manually

adjusted to another address which best suits your networking environment.

z NAPT

Multiple private addresses are converted to one global address. This feature

allows multiple PC's on the LAN side to easily connect to the Internet. The

product functions as a local router when NAPT is disabled.

z DHCP Server

The router uses this function to dynamically assign an IP address to a PC on the

LAN side or network device. The time and range of IP addresses being

assigned can be freely adjusted and scheduled, and you can even configure the

product so that only a certain device is always assigned the same IP address.

z Simple DNS Server

This function manages the host name and IP address information of the PC's and

network devices on the LAN side.

z Routing

The routing information of the product and other network devices can be

statically configured, or path information can be dynamically configured using

RIPv1/RIPv2-based dynamic routing.

z UPnP

The router supports Universal Plug and Play Internet Gateway Device v1.0 and

thusly provides easy access to UPnP applications including Windows Messenger

Ver5.0 and MSN Messenger Ver4.8.

z SPI (Stateful Packet Inspection)

The router saves the session log of data transmitted from the LAN side, and

checks for inconsistency between this log and data transmitted from the WAN

side. Should it detect any contradiction, it will block the packets in question to

protect the network from unauthorized packets or attacks.

z Security Level

The 3-level security system of the product allows you to easily set up security

function. The configuration can be customized as needed to let you flexibly

configure LAN-to-Internet as well as Internet-to-LAN security settings.

z Packet Filtering

The packet filtering function of the router blocks or allows passage of packets

sent/received by the product in accordance with predefined rules. A filtering

rule allows a unique IP address, port number and protocol to be defined for each

interface, and every filtering rule created can be saved as a user defined service.

z Remote Access

To maintain network security, the product restricts access to the

configuration/setup screen from the WAN side. Its built-in remote access

function is used to change its configuration remotely. When remote access is

enabled, you can access the configuration screen from the WAN side to maintain

and manage the product. Furthermore, remote access configuration option lets

you easily open ports that are required when you are using the product's option

feature(s).

z URL Filter

Web sites registered via this function cannot be accessed from users of PC's on

the LAN side.

z Security Log

The router is capable of saving LAN-to-Internet as well as Internet-LAN access

log of the configuration screen for each permitted and denied connection. The

saved contents of the log can be easily viewed via the security configuration

screen of the product.

z E-mail Notification

Security or system events are automatically notified to pre-registered e-mail

addresses.

z Syslog Function

The router is capable of sending security and system information (log) to

predefined Syslog server.

z Local Server

Servers and services on the LAN side can be made publicly accessible from the

WAN side. When Local Server function is enabled, access (packets) from the

WAN side are transferred to a designated PC on the LAN side

z Virtual Computer

This feature allows a PC on the LAN side to be publicly accessible from the WAN

side. Virtual Computer is useful especially when the port information required

to use Local Server is not available, or when you wish all services to be provided

by a single publicly accessible PC (server).

z Dynamic DNS

The router supports Dynamic DNS Services of www.dyndns.org

/ www.dp-21.net.

When Dynamic DNS is enabled, the IP address of the WAN side is reported to a

dynamic DNS server at a regular interval. This feature allows you to use a

static host name even when the IP address on the WAN side changes due to

re-connection or disconnection of the service line.

z Optional functions

The product can be used to distribute imaged captured via an option USB

camera (sold separately). When used with a USB strange device, it also serves

as a NAS (network attached storage).

z Wireless LAN

The router supports IEEE802.11g compliant Wireless LAN features. Its

built-in 64/128bit WEP, MAC address filtering and SSID hiding function blocks

unauthorized access from third parties.

Verifying Package Contents

Please verify that the product package contains all of the following parts. .

BRC-W14V

AC adapter for BRC-W14V

Vertical stand

UTP straight-through LAN cable (1m)

Short cord

User's manual (this document with warranty note)

Reference manual (CD-ROM)

Please contact our technical support if any of the above components is missing.

Parts Terminology

■ Front View

【LED Status】

Power LED

Yellow

Green

Flashing

Booting the product

The boot process was successful

Status LED Green

Off

The power is on

The power is off

LAN 100 LED Green

Off

There is a 100M link on LAN port

There is a 10M link on LAN port

Link/Act LED Green

Off

Active connection on LAN port

Data is being sent/received on LAN port

WAN LED Green

Off

Flashing

No connection on LAN port

Active connection on WAN port

Data is being sent/received on WAN port

PPPoE LED Green

Off

Flashing

No connection on WAN port

Active PPPoE connection on WAN port

No PPPoE connection on WAN port

WLAN Green

Off

Wireless LAN is disabled

Wireless LAN is enabled

■ Rear View

■ Back View

System Requirements

■ Supported Platforms

z Windows 98/98SE/Me/2000/XP PC equipped with an Ethernet (RJ-45) port

z MacOS 8.x/9.x/X computer equipped with an Ethernet (RJ-45) port

■ Required Networking Equipment A twisted-pair cable x n (n= the number of computers attached to the product)

■ About Web Configuration Screen

The system configuration of the product is adjusted via a Web browser. Please

make sure that

1) a Web browser has been already installed on your computer and

2) JavaScript is enabled on that browser.

z Windows and Mac OS：Microsoft Internet Explorer 5.0 or greater / NetScape

Navigator 6.0 or greater

Initializing Configuration

In case you forget the IP address and password of the product OR configure incorrect

values and the configuration screen is not accessible, you can initialize the system

configuration to restore the factory-default settings of the router.

Caution：

z Please note that all the parameters configured prior to initialization will be

deleted.

z It is highly recommended to remove all the network cables attached to the

product from the router before initializing its configuration.

z Please do not remove the AC power adapter from the product until the

initialization process is complete.

■ Initialization Procedure

1. Remove the AC power adapter from the product.

2. Press and hold down the reset switch, then attach the AC power adapter

to the router.

3. Hold down the reset switch while Status LED flashes.

4. Initialization is complete when the LED stops flashing.

Chapter 2

Hardware Installation

This chapter describes installation procedure of the BRC-W14V as well as procedure

to attach an ADSL/cable modem and PC's to the router.

Installation Site

Please strictly follow the instructions below when installing the product.

z Do not install the product in a damp place.

z Avoid exposure to direct sunshine, any heat source or dust.

z Be sure to allow some space between the product and surrounding walls, etc.

z Do not place any object on the product.

Installing Hardware

■ Connecting the AC Power Adapter Attach the DC jack plug of the supplied AC power adapter to the DC power jack on the

product. Do not attach the other end of the AC power adapter to wall outlet yet.

■ Vertical Installation Please install the supplied and vertical stand and the product on a flat surface as

shown below.

■ Horizontal Installation Install the product so that the flat surface of the product faces downward.

Connecting the Product to an ADSL/Cable Modem

■ Before connecting your modem

z Turn off the power of your ADSL/Cable modem. If your modem does not have

an ON/OFF switch, remove its AC adapter from wall outlet.

z Please use the twisted-pair cable supplied with this product.

■ Connecting an ADSL Modem Use a LAN cable to connect the WAN port on the product to the Ethernet port on your

cable modem.

※The cords and LAN cables shown in

the diagram are not included in the

roduct package

■ Connecting a cable modem Use a LAN cable to connect the WAN port on the product to the Ethernet port on your

cable modem.

Connecting the Product to a PC

The LAN ports on the router supports Auto MDI/MDI-X, a function that

automatically detects the straight-through and crossover cable types. Be sure to

have a twisted-pair cable ready beforehand for each PC attached to the product.

1 Attach one end of the twisted-pair cable to one of the LAN ports on the product.

2 Attach the other end of the twisted-pair cable to the RJ-45 port on your computer.

Please make sure that the cable connector has been firmly inserted into the port.

Connecting the Power Adapter to the Product

Attach the AC power adapter to wall outlet and turn on the power of the product.

Check the LED status to verify that communication is taking place normally.

1 Should you detect any difficulty attaching the AC power adapter directly to the

wall outlet, attach the supplied short cord to the AC power adapter.

2 Attach the AC power adapter (or short cord) to wall outlet.

3 The product is turned on at this moment. Verify the status of the LED's below：

LED Normal Status

Power LED On

Status LED

Flashes in orange right after the AC adapter is attached to the wall

outlet, then glows in green after the product has booted

WAN LED On

Chapter 3

Configuring a PC

This chapter describes how to verify and adjust the network setting of your PC to

connect to the Internet via the router. There is a specific procedure to make this

adjustment for each OS, and the changes below need to be made on every PC attached

to the router. Please refer to the section that corresponds to the OS of your PC.

■ Configuring network setting of Computer ◎ Windows XP ¨ P. 31

◎ Windows 2000 ¨ P. 34 ◎ Windows ME/98SE/98 ¨ P. 37 ◎ MacOS X ¨ P. 40 ◎ MacOS 9.X/8.X ¨ P. 41

■ Verifying connection between the router and computer ◎ Windows XP ¨ P. 42

◎ Windows 2000 ¨ P. 44 ◎ Windows ME/98SE/98 ¨ P. 45 ◎ MacOS X ¨ P. 46 ◎ MacOS 9.X/8.X ¨ P. 47

Adjusting network configuration of your PC

■ Windows XP

Caution

z You need to be the administrator of your PC or need to log on as a user with

equivalent access right.

z The configuration steps and screen images below are intended for default

Windows XP OS settings. The specific procedure might vary depending on the

configuration already made to Windows XP.

1. Select [Start] - [Control Panel], and then click [Network and Internet

Connections].

2. The Network and Internet Connections screen will be displayed. Click [Network

Connections].

3. The Network Connections screen will be displayed. Right-click on [Local Area

Connection], then click [Properties].

4. The Local Area Connection Properties screen will be displayed. Select [Internet

Protocol (TCP/IP)], then click [Properties].

5. The [Internet Protocol (TCP/IP) Properties] screen will be displayed. Check

[Obtain an IP address automatically] and [Obtain DNS server address

automatically], then click [OK].

6. The [Local Area Connection Properties] screen will be displayed again. Click on

[OK].

■ Windows2000

Caution

You need to log on as Administrator or user with equivalent access right.

1. Select [Start] - [Settings] - [Control Panel].

2. Control Panel will be displayed. Double-click [Network] icon.

3. [Network] screen will be displayed. Right-click [Local Area Connection], then

click [Properties].

4. [Local Area Connection Properties] screen will be displayed. Select [Internet

Protocol (TCP/IP)] and then click [Properties].

5. [Internet Protocol (TCP/IP) Properties] screen will be displayed. Check [Obtain

an IP address automatically] and [Obtain DNS server address automatically],

then click [OK].

6. [Local Area Connection Properties] screen will be displayed again. Click [OK].

■ Windows ME/98SE/98

1. Select [Start] - [Settings] - [Control Panel].

2. The [Control Panel] screen will be displayed. Double-click the [Network] icon.

※ Should the Network Icon be invisible under Windows Me, click on the [Display

all control panel options] item on the left side of the control panel.

3. The [Network] screen will be displayed. From the [The following network

components are installed] window, select [TCP-> your LAN Card/board] and click

on the [Properties] button.

4. The [TCP/IP Properties] screen will be displayed. Click on the [IP Address] tab,

then check [Obtain an IP address automatically].

5. Click on the [Gateway] tab and verify that no entries are shown in the [Installed

gateways] window.

Caution

If an IP address is shown in the window above, select that address (entry) and click

on the [Remove] button.

6. Click on the [DNS Configuration] tab, and select [Disable DNS]. Click [OK].

7. The [Network] screen will be displayed again. Click [OK].

8. When the OS asks if you want to restart computer now, click [Yes] to restart the

system.

■ Mac OS X

※ The appearance of set up screen may vary depending on the Mac OS version you

are using.

1. From Apple menu, select [System Preferences].

2. The [System Preferences] screen will be displayed. Click on the [Network] icon.

※ If the [Network] icon is not visible at this moment, click the [Show All] icon on

the left.

3. The [Network] screen will be displayed. In the [Configure] field, select [Built-in

Ethernet].

4. Click [TCP/IP] tab, then select [Using DHCP] in the [Configure:] field. Click on

the [Save] button.

■ Mac OS 9.x/8.x

※ The appearance of setup screen may vary depending on the MacOS version you

are using.

1. From Apple menu, select [Control Panels] - [TCP/IP].

2. The [TCP/IP] window will be displayed. Select [Ethernet] in the [Connect via]

field, then select [Using DHCP Server] in the [Configure] field.

3. Click on the close box (icon) on the window, and click the [Save] button on the next

window.

Verifying connection between the Product and your PC

Follow the steps below to verify that a valid IP address has been assigned to your

computer.

Caution

z The DHCP server function of the router is enabled by default, and an IP

address is automatically assigned to each computer attached to it.

z The default (LAN side) IP address of the product is 192.168.1.1.

■ Windows XP

1. Select [Start] - [Control Panel], then double-click [Network and Internet

Connections].

2. The [Network and Internet Connections] window will be displayed. Click on

[Network Connections].

3. The [Network Connections] window will be displayed. Right-click on the [Local

Area Connection], then click [Properties].

4. The [Local Area Connection Properties] window will be displayed. Click the

[Support] tab and verify the IP address shown in the [IP Address] field is

192.168.1.x where x is a number other than 1.

Caution

Should you see any other IP address, click the [Repair] button.

5. Click the Close button.

■ Windows2000

1. Select [Start] - [Programs] - [Accessories] - [Command Prompt].

2. The [Command Prompt] window will be displayed.

After [C:\>], enter [ipconfig] (without brackets) and press the Enter key.

3. [Ethernet adapter Local Area Connection] information will be displayed. Verify

that the IP address shown in the [IP Address] field is 192.168.1.x where x is a

number other than 1.

Caution

Should you see any other IP address, type [ipconfig/renew] after [C:¥>] then press

the Enter key.

4. Close the command prompt window.

■ Windows ME/98SE/98

1. Select [Start] -[Run].

2. Now type [winipcfg] and click [OK].

3. The [IP Configuration] window will be displayed. In the [Ethernet Adapter

Information] section, select the LAN card/board you are using.

4. Verify that IP address is 192.168.1.x where x is any number other than 1.

Caution

If another IP address is shown in the field, click on the [Release] button and then click

[Renew].

5. Click [OK].

6. When the system prompts you to restart the PC, click [Yes] to restart the system.

■ Mac OS X

※The appearance of set up screen may vary depending on the Mac OS version you are

using.

1. From Apple menu, select [System Preferences].

2. The [System Preferences] screen will be displayed. Click on the [Network] icon.

※If the [Network] icon is not visible at this moment, click the [Show All] icon on the left.

3. The [Network] screen will be displayed. In the [Configure] field, select [Built-in

Ethernet]. Next, click [TCP/IP] tab and verify that the IP address shown in the [IP

Address] field is 192.168.1.x where x is a number other than 1.

※Should you see any other IP address, please restart your computer to let it

automatically obtain a valid IP address.

■ Mac OS 9.x/8.x

※The appearance of setup screen may vary depending on the MacOS version you are

using.

1. From Apple menu, select [Control Panels] - [TCP/IP].

2. The [TCP/IP] window will be displayed. Select [Ethernet] in the [Connect via] field,

and verify that the IP address shown in the [IP Address] field is 192.168.1.x where x is

a number other than 1.

※Should you see any other IP address, please restart your computer to let it

automatically obtain a valid IP address.

Chapter 4

Connecting to the Internet

To modify the system configuration of the product, open the management console of the

product using a standard Web browser (see below). If this is the first time to connect to

the Internet using the BRC-W14V, click on [Connection Wizard] icon on the left of the

configuration screen.

Verifying Method to Connect to the Internet

■ Please be sure to have the following information ready before using Connection

Wizard:

z Information provided by your ISP (Internet Service Provider)：

 User name

 Password

 DNS server IP address (only when your ISP provides this information)

 IP address (if you are using a static IP address)

 Subnet mask (if you are using a static IP address)

 Default gateway IP address (if you are using a static IP address)

※ Some ISP's may use different terms to refer to the information above

(ex. "User ID" or "Account" as user name, etc.) Please contact your ISP if the

information above is not provided or is provided under different term(s).

z The following information is required if you are using a static IP address to connect to

the Internet：

 IP address

 Subnet mask

 Default gateway IP address

 DNS server IP address

■ Connecting to the management console

1. Using a computer that is already attached to the BRC-14V, start a Web browser and

enter "http://192.168.1.1

"or " http://brc-14v.home/" in the address field.

2. The first time login page will be displayed. Click [OK].

3. [Login Setup] page will be displayed. Specify the login user name and login

password to access the management console.

※ Once the user name and password have been configured, [Login] page will be

displayed instead.

[User Name]

Enter a user name (1 to 64 alphanumeric characters).

[New Password]

Enter a new password using 1 to 64 alphanumeric characters. The characters entered in

this field will be displayed as "*".

[Retype new password]

Enter the same password for verification.

4. Click [OK].

5. The management console will be displayed.

■ Using Connection Wizard

The following sections describe the procedure to connect to the Internet using an

[External DSL Modem] or [Ethernet Connection] via the management console. Select

one of the four connection methods that best matches the connection scheme required in

your network, and move to the corresponding section in this chapter.

z Using an external DSL modem

z Assigning a Static IP Address using an external DSL modem

z Automatic IP Assignment via Ethernet connection

z Assigning a Static IP Address via Ethernet connection

Using an external DSL modem

This section describes the procedure to configure the product via an external DSL modem.

Please be sure to obtain your account information from your ISP in advance.

1. Click on [Connection Wizard] icon on the side bar.

2. [Connection Wizard] page will be displayed. Select [Internet Connection] and click

[Next].

3. [Internet Connection] page will be displayed.

Select [External DSL Modem] and click [Next].

4. [External DSL Modem] page will be displayed. Refer to the information provided

from your ISP and enter [Login User Name] and [Login Password].

[Login User Name]

Enter the alphanumeric user name/user account name provided by your ISP. Be sure to

enter the entire name (ex. brc@planex.co.jp

[Login Password]

Enter the password provided by your ISP (case sensitive). The characters entered will

be displayed as asterisks ("*").

5. Click {Next}.

6. [Connection Summary] page will be displayed. Verify that the information you

entered is correct and click [Finish].

7. [Network Map] page will be displayed. Verify that an external DSL cable connection

has been created, then click [Network Connections] on the side bar.

8. [Network Connections] page will be displayed. Verify that [WAN Ethernet]

connection is now visible.

9. If a DNS server IP address has been specified by your ISP, you need to configure the

DNS server setting of the product as well.

※ If no DNS server IP address has been specified by your ISP, simply skip Step ①

through ⑨ below.

① Click on [Network Connections] icon on the side bar.

② [Network Connections] page will be displayed. Click on the <modify> button for [WAN

Ethernet] connection.

③ [WAN Ethernet Properties] page will be displayed. Click on the [Disable] button to

disconnect the current connection to the Internet.

④ The management console will prompt for your confirmation to disconnect from the

Internet. Click [OK].

⑤ [WAN Ethernet Properties] page will be displayed again. Verify that [Status] is now

[Disabled], and click on the [Settings] button.

⑥ [Configure WAN Ethernet] page will be displayed. In the [DNS Server] field, select

[Use the following DNS server addresses] and enter the IP addresses provided from your

ISP to [Primary DNS Server] and [Secondary DNS Server] fields respectively. Click

[OK].

※ If only one DNS server address has been provided by your ISP, enter the address in

the [Primary DNS Server] field.

⑦ [WAN Ethernet Properties] page will be displayed again. Click on the [Enable] button.

⑧ Verify that [Status] is now [Up]. Click [OK].

⑨ The connection setup is now complete.

Assigning a Static IP Address using an external DSL modem

1. Click [Network Connections] on the side bar.

2. [Network Connections] page will be displayed. Click on the <modify> button for [WAN

Ethernet] connection.

3. [WAN Ethernet Properties] page will be displayed. Click on the [Disable] button to

disconnect from the Internet.

4. The management console will prompt for your confirmation to disconnect from the

Internet. Click [OK].

5. [WAN Ethernet Properties] page will be displayed again. Verify that [Status] is now

[Disabled], and click on the [Settings] button.

6. [Configure WAN Ethernet] page will be displayed. In the [Internet Protocol] field,

select [Use the following IP addresses] and enter the IP address provided by your ISP.

Next, select [Use the following DNS Server Addresses] in the [DNS Server] field and

enter the DNS server IP addresses provided by your ISP.

7. Click [OK].

8. [WAN Ethernet Properties] page will be displayed. Click on the [Enable] button.

9. Verify that [Status] is now [Up]. Click [OK].

10. The connection setup is now complete.

Deleting an External DSL Modem Connection

Follow the steps below to delete an existing PPPoE (external DSL modem) connection.

NOTE: Only the PPPoE connection you have created may be deleted (the default.

connection name ("WAN Ethernet") cannot be deleted).

1. Click [Network Connections] icon on the side bar.

2. [Network Connections] page will be displayed. Click on the <modify> button for the

WAN Ethernet connection you wish to delete.

3. [WAN Ethernet Properties] page will be displayed. Click on the [Disable] button to

disconnect from the Internet. Click [OK].

4. [Network Connections] page will be displayed again. The selected connection is now

disabled.

5. The deletion of PPPoE connection is now complete.

Automatic IP Assignment via Ethernet Connection

This section describes the procedure to automatically obtain an IP address without using

an external DSL cable modem connection.

※ Non-cable modem connection services (Ethernet connections) include i)automatic IP

address assignment via standard connection or DHCP as well as ii)static IP address

assignment.

1. Click [Connection Wizard] on the side bar.

2. [Connection Wizard] page will be displayed. Select [Internet Connection] and click

[Next].

3. [Internet Connection] page will be displayed. Select [Ethernet Connection] and click

[Next].

4. [Ethernet Connection] page will be displayed. Select [Dynamic Negotiation] and click

[Next].

5. [Connection Summary] page will be displayed. Verify the new settings, and click

[Finish]. The product will now automatically obtain an IP address from your ISP.

6. If a DNS server IP address has been specified by your ISP, you need to configure

DNS server as well.

※If no DNS server IP address has been specified by your ISP, simply skip Step ①

through ⑨ below.

① Click on [Network Connections] icon on the side bar.

② [Network Connections] page will be displayed. Click on the <modify> button for [WAN

Ethernet] connection.

③ [WAN Ethernet Properties] page will be displayed. Click on the [Disable] button to

disconnect the current connection to the Internet.

④ The management console will prompt for your confirmation to disconnect from the

Internet. Click [OK].

⑤ [WAN Ethernet Properties] page will be displayed again. Verify that [Status] is now

[Disabled], and click on the [Settings] button.

⑥ [Configure WAN Ethernet] page will be displayed. In the [DNS Server] field, select

[Use the following DNS server addresses] and enter the IP addresses provided from your

ISP to [Primary DNS Server] and [Secondary DNS Server] fields respectively. Click

[OK].

※If only one DNS server address has been provided by your ISP, enter the address in the

[Primary DNS Server] field.

⑦ [WAN Ethernet Properties] page will be displayed again. Click on the [Enable] button.

⑧ Verify that [Status] is now [Up]. Click [OK].

⑨ The connection setup is now complete.

Assigning a Static IP Address via Ethernet Connection

This section describes how to assign a static IP address without using an external DSL

modem connection.

1. Click [Connection Wizard] from the side bar.

2. [Connection Wizard] page will be displayed. Select [Internet Connection] and click

[Next].

3. [Internet Connection] page will be displayed. Select [Ethernet Connection] and click

[Next].

4. [Ethernet Connection] page will be displayed. Select [Manual IP Address

Configuration] and click {Next}.

5. [Manual IP Address Configuration] page will be displayed. Refer to the information

provided by your ISP, and enter IP address, subnet mask, default gateway and DNS

server addresses. Click [Next].

6. [Connection Summary] page will be displayed. Verify the information displayed and

click [Finish].

7. The connection setup is now complete.

Enabling Multi-Session via an external DSL Connection

The product supports PPPoE (external DSL connection) multi-session. When

multi-session is in use, you can register multiple ISP accounts on the product and use up

to four sessions simultaneously.

When multiple ISP's are registered, you can freely change default gateway or the

connection priority among the ISP's. By default, the ISP's are registered and prioritized

in the order of its creation.

Connection Name Priority Metric

WAN PPPoE 1 20

WAN PPPoE2 2 21

WAN PPPoE3 3 22

WAN PPPoE4 4 23

Caution

 The multi-session function above is available only if your Internet connection

service supports the multi-session feature (for connecting to multiple PPPoE/

external DSL sessions simultaneously).

 This function is not equivalent to the unnumbered connection (see the next section

for more details).

 This function is disabled in a DHCP or other non-PPPoE (non-external DSL)

connections.

■ Registering multiple ISP connections

This section describes the procedure to add a second PPPoE (external DSL) connection.

(It is assumed that the first PPPoE connection has already been registered.)

1. Click [Connection Wizard] on the side bar.

2. [Connection Wizard] page will be displayed. Select [Internet Connection] and click

[Next].

3. [Internet Connection] page will be displayed. Select [External DSL Modem] and click

[Next].

4. [External DSL Modem] page will be displayed. Refer to the information provided by

your ISP, and enter the login user name and password of the second ISP. Click

[Next].

5. [Connection Summary] page will be displayed. Verify the information displayed, and

click [Finish].

6. Click on the [Network Connections] icon on the side bar.

7. [Network Connections] page will be displayed. Verify that the second connection you

created is displayed as [WAN PPPoE2].

8. The connection setup is now complete. Repeat Steps 1 through 7 to add your third

or fourth PPPoE (WAN Ethernet) connection.

■ Changing connection priority

When multiple PPPoE (external DSL modem) connections are created, the connection

priority of each entry is set in the order of its creation. (Ex. First connection has the

highest connection priority and the most recently created connection has the lowest

priority, etc.) You can freely change the connection (priority) order and default gateway

after creating PPPoE connections.

1. Click [Network Connections] icon on the side bar.

2. [Network Connections] page will be displayed. Click on the <modify> button for

[WAN PPPoE].

3. [WAN PPPoE Properties] page will be displayed. If the connection is currently active,

click [Disable] to disconnect from the Internet. Click [Settings].

4. [Configure WAN PPPoE] page will be displayed. Enter "21" in [Device Metric] field and

click [OK].

5. [WAN PPPoE Properties] page will be displayed again. Click the [Enable] button,

and verify that [Status] is now [Up]. Click [OK].

6. [Network Connections] page will be displayed again. Click on the <modify> button

for [WAN PPPoE2].

7. [WAN PPPoE2 Properties] page will be displayed. If there is an active connection,

click on the [Disable] button to disconnect from the Internet. Click [Settings].

8. [Configure WAN PPPoE2] page will be displayed. Enter "20" in the [Device Metric]

field and click [OK].

9. [WAN PPPoE2 Properties] page will be displayed again. Click on the [Enable] button

and verify that [Status] is now [Up]. Click [OK].

10. Click on the <modify> button for [WAN PPPoE].

11. [WAN PPPoE Properties] page will be displayed. Click on the [Enable] button and

verify that [Status] is now [Up]. Click [OK].

12. Now the product is connected to the Internet using [WAN PPPoE2] as its default

gateway and [WAN PPPoE] as second preferred connection.

13. The connection priority setup is now complete. Repeat the steps above to change

the connection priority for your third or fourth PPPoE (external DSL modem)

connection.

Configuring Unnumbered Connection

The product supports "unnumbered connection" that allows you to use multiple static IP

addresses. This function lets you make servers (and other devices) on your LAN publicly

accessible on the Internet. You can also configure i)NAPT-based private address host

as well as ii) global address host (enabled via unnumbered connection) and establish

connection to both hosts simultaneously.

When an ISP provides multiple global IP addresses, normally the addresses are

consecutive IP's with the same (and single) subnet. The first address (network address)

and the last address (broadcast address) are already reserved by the system and may not

be used as hosts (computers and servers).

Ex.) ISP assigns eight global IP addresses between 153.16.10.8 - 153.16.10.15

153.16.10.8 : Network address (reserved)

153.16.10.9: Default gateway

153.16.10.10: For router (WAN port or WWW PPPoE port)

153.16.10.11

153.16.10.14: For host

153.16.10.15: Broadcast address (reserved)

The procedure to configure unnumbered connection via PPPoE (external DSL modem)

connection differs from that utilizing a non-PPPoE connection. Please verify the type of

Internet connection you are using, and refer to one of the two sections below.

z Using unnumbered connection via PPPoE (external DSL modem) connection

-> Please refer to [Configuring Unnumbered connection via PPPoE connection]

z Using unnumbered connection via non-PPPoE connection

-> Please refer to [Configuring Unnumbered connection via non-PPPoE connection]

Configuring Unnumbered Connection via PPPoE Connection

Follow the steps below to configure unnumbered connection via PPPoE (external DSL

modem) connection.

1. Click [Network Connections] icon on the side bar.

2. [Network Connections] page will be displayed. Click on the <modify> button for

[WWW PPPoE] connection that has been created previously.

3. [WAN PPPoE Properties] page will be displayed. If there is an active connection,

click on the [Disable] button to disconnect from the Internet. Click [Settings].

4. [Configure WAN PPPoE] page will be displayed. In the [Internet Protocol] field,

select [Use the following IP addresses].

5. In the [IP Address] field, enter the IP address provided by you ISP Similarly, enter

the DMZ network address and subnet mask provided by your ISP under the [DMZ

Network (Unnumbered)] section.

6. In the [DNS Server] field, select [Use the following DNS server addresses] and enter

the DNS server addresses provided by your ISP. Click [OK].

7. [WAN PPPoE Properties] page will be displayed again. Click on the [Enable] button

and verify that [Status] is now [Up]. Click [OK].

8. The WAN-side configuration of unnumbered connection is now complete. Now

proceed to Section 4-11 [Configuring IP Address of your PC] to assign a global IP

address to your computer.

Configuring Unnumbered Connection via Non-PPPoE Connection

Follow the steps below to configure unnumbered connection using a non-PPPoE

connection.

1. Click on the [Network Connections] icon on the side bar.

2. [Network Connections] page will be displayed. Click on the <modify> button for

[WAN Ethernet] connection.

3. [WAN Ethernet Properties] page will be displayed. If there is an active connection,

click on the [Disable] button to disconnect from the Internet. Click [Settings].

4. In the [Internet Protocol] field, select [Use the Following IP Addresses] and enter the

information provided by your ISP. Similarly, enter the DMZ network address and

subnet mask provided by your ISP under the [DMZ Network (Unnumbered)] section.

Click [OK].

5. [WAN Ethernet Properties] page will be displayed again. Click on the [Enable] button

and verify that [Status] is now [Up]. Click [OK].

6. The WAN side configuration of unnumbered connection is now complete. Proceed to

[4-11: Configuring IP Address of Your PC] to assign a global IP address to your

computer.

Configuring IP Address of Your PC

This section provides the procedure for assigning a global IP address to your computer.

(The steps shown below are for Windows2000.)

1. Select [Start] - [Settings] - [Control Panel].

2. Double-click [Network and Dialup Connections] icon.

3. Right-click on [Local Area Connection] icon, and select [Properties].

4. Select [Internet Protocol (TCP/IP)] and click on the [Properties] button.

5. Select [Use the following IP address] and [Use the following DNS server address]

options. Refer to the information provided by your ISP, and enter IP address, subnet

mask, default gateway, primary DNS server and secondary DNS server addresses.

※ Be sure to enter the addresses/values provided by your ISP.

6. Click on the [OK] button.

7. The IP setup is now complete.

Appendix A

Networking Q&A

Questions regarding the broadband router

Due to the rapid diffusion of the Internet, an increasing number of people are now using

broadband routers (“Broadband Routers”) quite commonly. This section lists most

frequently asked questions on networking as well as the use of our products. Please

take a minute to go over this section if you are uncertain about networking. We hope this

section will help you get a better understanding of how to use our product.

Q. Do I need to enable the Broadband Router setting on all the PC’s connected to

the router?

A. No.

Even when multiple computers are attached to the router, only one of them needs to

access the Broadband Router to configure it.

If the PC (through which you configured the Broadband Router) can connect to the

Internet via the router, the configuration is Broadband Router is complete. There is no

need to repeat the same configuration from other computers. If you have two PC’s

attached to the Broadband Router and only one of them can access the Internet, it is

very likely that the PC, not the router, needs to be checked for possible configuration

errors, etc.

Q. If I cannot access the Internet, how could I possibly connect to the management

console?

A. You can access the management console regardless of whether you can access

the Internet or not.

The management console page is saved in the Broadband Router. When configuring the

Broadband Router, your PC accesses the built-in management console page so there is

no need to access the Internet (or cable modem, etc) at this point.

Q. What is a browser?

A. It is an application used to view home pages (web sites) on the Internet.

Well-known browsers include Internet Explorer and Netscape.

Although the screenshots of Internet Explorer are used in this manual, Netscape can be

used to configure the product with no problem at all.

Q. What is IP address?

A. It’s a number assigned to each PC connected to a network that uses the TCP/IP

protocol.

IP address is expressed in the “AAA, BBB, CCC, DDD” format where each number (AAA,

BBB, CCC, DDD) represents a number between 1 and 255. The first three numbers

(AAA – CCC) are used to specify a group while the last number (DDD) is used as an ID

that identifies a computer (network client) in the network. As the diagram below

illustrates, only the PC’s in the same group may communicate with each other.

Every client must have a unique IP address (no two clients may have the same IP

address).

Management Console

This section provides frequently asked questions on how to access the management

console. Please check whether your computer exhibits any of the symptoms below.

Q. How come I cannot access the management console?

A. Check whether the LAN LED, IP address, proxy and security application settings

have been configured correctly. There is also a chance that your computer has

not established a valid communication link with the Broadband Router. You can

use the ping command to test the link between the two devices.

■ Verifying the LAN LED Indicators

Is the LAN LED turned on?

When there is a valid link between the router and a computer, the LINK LED of the product

is turned on. The Broadband Router is equipped with a LED indicator that is known as

“LAN”, “Link/ACT” or “LAN LINK” LED. Please refer to Section 4 “Parts Terminology” of

Chapter 1 and check whether the LED is turned on.

The LED is turned off

If the LED is dark, the Broadband Router is not ready to communicate with your computer.

The management console is thus not accessible at this point. Try replacing the network

cable with the other one that is attached to another port of the product (and whose LED is

turned on). If the LED is turned on this time, there is a problem with the cable attached

to this port previously (ex. cable failure or cross-over cable).

■ Verifying IP Address

Check whether an IP address has been obtained properly.

If the Broadband Router cannot be accessed from your computer, check the IP address

currently assigned to the PC. IP address 192.168.1.1 has been already assigned to the

Broadband Router by default, and any computer accessing the router must have an IP

address “192.168.1. x” assigned to it (where x is a number other than 1). If another IP

address (ex. 210.119, x. x) has been already assigned to your computer, it cannot access

the management console of the Broadband Router.

z Verifying the IP address of your computer

Follow one of the sections below that corresponds to your OS to verify the IP

address already assigned to your computer.

Windows ® 95/98/ME：

1. Select [Start] – [Run], then enter “WINIPCFG”. Click on the OK button.

2. The [IP Configuration] window will be displayed. Locate the pull-down menu (the one

above the [Adapter Address] field) and select the LAN card you are using.

3. Verify that [IP Address] is 192.168.1. x where x is a value other than 1.

Windows ® 2000/XP：

1. Select [Start] – [Programs] – [Accessories] and select [Command Prompt].

2. Type “IPCONFIG” and press the Enter key.

3. Verify that [IP Address] is 192.168.1. x where x is a value other than 1.

Macintosh：

1. From the Apple menu, select [Control Panel] – [TCP/IP].

2. Verify that [IP Address] is 192.168.1. x where x is a value other than 1.

z A completely different IP address has been assigned (Windows Only)

If the displayed IP address is not 192.168.1.x and a totally different address has

been obtained instead, you can release the current IP address and obtain a new IP.

Windows ® 95/98/ME

1. Select [Start] – [Run] then type “WINIPCFG”. Click on the OK button.

2. The [IP Configuration] window will be displayed. Select your LAN card in the

pull-down menu, then click on the [Release All] button.

3. Verify that IP address is now 0.0.0.0, then click on the [Renew All] button.

4. A valid IP address has been assigned if the displayed address is “192.168.1.x” where

x is a number other than 1.

Windows ® 2000/XP

1. Select [Start] – [Programs] – [Accessories] then select [Command Prompt].

2. Type “IPCONFIG /RELEASE” then press the Enter key.

3. Re-enter “IPCONFIG” and press the Enter key.

4. A valid IP address has been assigned if the displayed address is “192.168.1.x” where

x is a number other than 1.

■ Using the Ping Command

Is there a valid communication link between your computer and the Broadband

Router?

z How to verify the communication link between the two devices (Windows ® only)

You can use the ping command to check whether a valid link is established between

your computer and the Broadband Router.

Windows ® 95/98/SE：

1. Select [Start] – [Programs] – [MS-DOS Prompt] to open the [MS-DOS Prompt]

window.

2. When the cursor in new window starts flashing, type “ping 192.168.1.1” and press the

Enter key.

3. The “Pinging 192.168.1.1 with..” message will be displayed four to five times. There

is a valid link if the “Reply from 192.168.1.1…” message is displayed.

Windows ® ME：

1. Select [Start] – [Programs] – [Accessories] – [MS-DOS Prompt] to open the [MS-DOS

Prompt] window.

2. When the cursor in new window starts flashing, type “ping 192.168.1.1” and press the

Enter key.

3. The “Pinging 192.168.1.1 with..” message will be displayed four to five times. There

is a valid link if the “Reply from 192.168.1.1…” message is displayed.

Windows ® 2000/XP：

1. Select [Start] – [Programs] – [Accessories ] – [Command Prompt] to open the

[Command Prompt] window.

2. When the cursor in new window starts flashing, type “ping 192.168.1.1” and press the

Enter key.

3. The “Pinging 192.168.1.1 with..” message will be displayed four to five times. There

is a valid link if the “Reply from 192.168.1.1…” message is displayed.

z The response is “Request Timed Out”

If the response to the [ping 192.168.1.1] command is [Request Timed out], there is a

chance that either a valid IP has not been obtained or the LAN adapter of computer

is not functioning properly.

1. Refer to the [Verifying the IP Address of Your Computer] section above and check

whether a valid IP has been assigned to your PC.

2. Verify that your LAN adapter is functioning properly. Directly connect the LAN cable

to your modem (not the Broadband Router) and test connection to the Internet. If

you PC can access the Internet in this manner, the LAN adapter is fully functional.

■ Checking the PROXY Configuration of Your Browser

Check whether unnecessary option/function has been enabled

If the proxy setting of your browser is enabled, the computer may fail to connect to the

management console page since it first attempts to connect to the address specified as

proxy. If this is the case, follow the steps below to disable the proxy setting.

Internet Explorer (5.0 or later)：

1. From the IE menu, select [Tool] and then [Internet Optoin].

2. Click on the [Connection] tab and click on the [LAN Setting] button.

3. In either the [Automatic Connection (Configuration)] or [Proxy Server] field, uncheck

any of the checked options.

4. Click on the OK button to close the [LAN setting] window.

5. Click on the OK button again to close the [Internet Option] window.

6. Exit and restart Internet Explorer and check whether you can connect to the

management console page of the Broadband Router.

Netscape：

1. From the menu, select [Edit] – [Preferences].

2. Select [Advanced] – [Proxies] and check [Direct connection to the Internet].

3. Click on the [OK] button to close the window.

4. Exit and restart Netscape and check whether you can access the management

console page of the Broadband Router.

The influence of Security Applications

The latest version of anti-virus applications including PC-Cillin and Norton Anti Virus are

equipped with simple firewall function. (Firewall is a function that blocks packets sent

from unauthorized IP addresses.) When such built-in firewall function is enabled, it is

activated as soon as a link between your PC and the Broadband Router is established. As

a result, the management console screen may not be displayed or an attempt to save the

Broadband Router configuration may fail. If you are running anti-virus applications or

Internet security programs, try disabling them and see whether the management console

page is displayed. Refer to the user’s manual of such application to learn how to disable

it.

Failure to connect to the Internet

This section describes what to check and how to do it when you cannot access the

Internet after configuring the Broadband Router correctly. Each subsection below is

dedicated to a specific connection method/type. Please review the subsection that is

appropriate for your network. If you cannot connect to the management console, refer to

Section A-2 “How come I cannot access the management console?” above.

General Issue – Before Connecting to the Internet

This section describes what to check before making a connection to the Internet. Please

read this section regardless of the type connection you are using. .

Q. I have configured the router properly using the management console, but still

cannot connect to the Internet. Why?

A. The Broadband Router needs to be connected to a modem properly. Please

check whether your Broadband Router exhibits the following symptom.

■ Checking the WAN LED

Is the WAN LED turned on?

The WAN LED of the Broadband Router is turned on when a valid connection has been

established between the Broadband Router and modem.

z The WAN LED remains dark

If the WAN LED is not turned on, it means that the router has not been connected to the

modem correctly and your client PC cannot access the Internet now.

Since the product supports “auto-MDI/MDI-X”, it does not matter whether the cable

attached to the router is a straight-through or cross-over cable. Verify that the cable is

firmly inserted in to the WAN port of the product. If the LED is still dark, use another LAN

cable.

■ Using Cable Connection

Q. What are the points to be checked when connecting to the Internet via cable

services?

A. Check the method of obtaining IP address as well as cable connection

procedure.

■ IP Address Assignment

z When a cable service is used, the connection to the Internet is established through a

method called “normal (DHCP) connection”. When this method is in use, most of

the configuration is automatically done by the Broadband Router and thusly no

manual configuration is required. Verify that a valid IP address has been assigned

by your ISP to the WAN port of the Broadband Router. (Refer to the operation

instructions provided in this manual. The WAN port IP is displayed in the “Status” or

equivalent window.

■ Verifying Cable Connection

z A valid IP address is not assigned to the WAN Port

In most Internet connections that utilize cable services, prior to the installation of a

Broadband Router, the user’s PC is directly connected to the cable modem. When

the network cable attached to the modem is removed and attached to the Broadband

Router, occasionally the PC retains the IP address (that should be assigned to the

Broadband Router instead) and the Broadband Router is prevented from obtaining a

valid IP address from the modem. If this is the case, re-attach the computer to the

modem and shut down the computer. When the PC is turned off after its has been

connected to the modem, the IP address it has obtained is usually released. When

the PC is turned off, connect the modem to the Broadband Router and turn on the

power in the order of modem -> Broadband Router -> computer.

z Still cannot connect to the Internet

If you cannot connect to the Internet after i)connecting the computer to the modem,

ii) turning off the computer, iii) connecting the modem to the Broadband Router and

iv) restarting the PC, turn off the modem, Broadband Router and PC and wait for 60

minutes or so. This way, the information retained by your ISP server will be deleted

and you can establish a connection as if it were the very first attempt to do so. After

sixty minutes has passed, turn on the power in the order of modem -> Broadband

Router -> computer.

■ Last points to check

Q. I have gone through all the verification steps up to this stage and could not find

any problem. Yet I cannot access the Internet – what’s next?

A. Verify that your computer has been configured to automatically obtain an IP

address, and check the configuration of your DNS server address again.

■ Checking the automatic IP assignment configuration

z Is your PC configured to automatically obtain an IP address?

If an invalid IP is manually configured on your computer, the PC can connect to the

management console page but may not access the Internet. If you wish to configure IP

manually, refer to the next section for points to check when configuring an IP address

manually. Otherwise review this manual and verify that your PC has been properly

configured to automatically obtain an IP address.

■ Checking DNS Server Address

z Connect to a homepage using its IP address.

In the address field/bar of your browser, enter http://210.197.75.205

and press the Enter

key to see whether our (PLANEX) web site can be accessed. If http://210.197.75.205

can but http://www.planex.co.jp

cannot access the page, there is a chance that the DNS

server address has not been configured correctly. See the next section, “What points

should I check when configuring an IP address manually?” and configure the DNS server

address.

Other FAQ's

Q. What are the points to check when configuring IP address manually?

A. Once again check whether IP address, subnet mask, default gateway and DNS

server address are configured correctly.

IP Address：

Refer to “What is IP address? “ on p. ○○ for information on how to configure IP address.

Subnet Mask：

Enter “255.255.255.0” unless you are instructed otherwise.

Default Gateway：

(Referred to as “Router Address” under Mac ® OS)

Enter the IP address of your Broadband Router. The factory default setting is

192.168.1.1, and your PC cannot access the Internet unless this address is configured

correctly.

DNS Server Address：

(Referred to as “Name Server Address” under Mac ® OS)

Enter the DNS server address of your ISP. Although the default gateway IP address may

be used in some occasions, if you are not certain it is best to enter the DNS server

address specified by your ISP. Your computer cannot access home pages via their

domain names (ex. www.planex.co.jp

) unless this address is configured correctly.

Q. The computers attached to the Broadband Router cannot communicate with

each other.

A. If the Broadband Router can be reached from the computers via the ping

command, it is not the problem of the Broadband Router. Please check the

networking configuration of the OS.

We also receive inquiries reporting that PC’s on the LAN cannot communicate while they

can access the Internet. The Broadband Router, however, is not involved in the

PC-to-PC communication on the attached LAN.

Verifying Communication via the Broadband Router

Refer to the [How come I cannot access the management console?] section to review the

methods to verify currently assigned IP address and how to use the ping command, use

the command to ping the other PC. If the [Reply from..] response is shown, the

PC-to-PC connection is working. If this is the case, the OS configuration , not the

Broadband Router, is preventing the PC’s from sharing files.

OS-side Factors

When firewall application is enabled, the ping response may become [Request timed out]

or communication may be blocked even when the PC is receiving valid ping response.

Some anti-virus applications and Internet security programs are equipped with simple

firewall function. If such program is installed and its firewall is enabled, the firewall

function regards another PC on the network as a third party user and blocks access from

it.

If you are using a similar program on your PC, disable it and use the ping command again

to see if you can get a valid response from the other PC. If this is the case, register the

IP address of the other PC to the firewall application so that it regards the computer as a

reliable network client. In this manner, you can share files while using the firewall

program.

Q. The LAN LED of the Broadband Router is still on even though I have already

turned off the PC. What’s wrong with the router?

A. That is the normal condition. The LED is still on because the Wake On Lan

function is working.

Some LAN adapters sold today are equipped with WOL (Wake On LAN), a function that

enables another PC to turn on or off the device (to which the LAN adapter is installed). If

your LAN adapter supports WOL and this function is enabled, the LAN adapter is in the

standby mode (waiting for power-on signal from another PC) even when the power of the

PC is turned off. Since the LAN adapter is still connected to the built-in hub of the

Broadband Router, the LAN LED of the port is turned on as well. There is nothing that

Broadband Router or its management console can do with the LED status. Contact the

manufacturer or the LAN adapter or computer reseller (if the adapter came with your PC)

for the procedure to turn off the WOL function.

Appendix B

Specifications

Items Description

Product Name Multi-Use Wireless VPN Router

Model Number BRC-W14V

WAN Port

10/100BASE-TX Auto-Negotiation Port x 1 (RJ-45 Connector) Supports IEEE802.3, IEEE802.3u, AutoMDI/MDI-X

Network

Configuration

LAN Ports

10/100BASE-TX Auto-Negotiation Port x 4 (RJ-45 Connector) Supports IEEE802.3, IEEE802.3u, AutoMDI/MDI-X

Standards

Conformance

IEEE802.11b ARIB STD-T66 IEEE802.11g ARIB STD-T66

Frequency Range 2.4 to 2.497GHz

Data Transfer

Method

OFDM (Orthogonal Frequency Division Multiplexing) DS-SS (Direct Sequence Spread Spectrum)

Channels 1 – 13ch

Data Transfer Rate

IEEE802.11b: 11.5, 5, 2, 1Mbps IEEE802.11g: 54, 48, 36, 24, 18, 12, 9Mbps (auto-detection)

Wireless

Antenna Type Dipole Antenna

USB Ports

USB 2.0 x 2 (Type A Connector), Supports NAS and WEB camera

Infrared Port IrDA (scheduled to be supported)

LED Indicators

Power (1), Status (1), Link/Act (4), 10/100M (4), WAN (1), PPPoE (1), WLAN (1)

Operation Switch Reboot/Initialization Switch (1)

Power Input AC power adapter, AC100-120V 50/60 Hz

Power Consumption 9W maximum

Environmental Requirements

Operating Temperature: 0 to 40 degrees Celsius Operating Humidity: 35 to 80% (non-condensing)

Dimensions

32 (W) x 180 (H) x 150 (D) mm approximately (main body only)

Weight Approximately 370g (main body only)

EMI VCCI Class B

MENO

100

Function Reference

Planex eXgate Series, BRC-14V, BRC-W14V User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual