This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed in accordance with the instruction manual, may cause harmful interference to radio
communication. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the user’s own
expense.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments
and applications, and makes no warranty and representation, either implied or expressed, with
respect to the quality, performance, merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred.
Information in this User’s Manual is subject to change without notice and does not represent a
commitment on the part of PLANET. PLANET assumes no responsibility for any inaccuracies
that may be contained in this User’s Manual. PLANET makes no commitment to update or
keep current the information in this User’s Manual, and reserves the right to make improvements to this User’s Manual and/or to the products described in this User’s Manual, at any time
without notice. If you find information in this manual that is incorrect, misleading, or incomplete,
we would appreciate your comments and suggestions.
CE Declaration of conformity
This equipment complies with the requirements relating to electromagnetic compatibility, EN
55022 class A for ITE and EN 50082-1. This meets the essential protection requirements of the
European Council Directive 89/336/EEC on the approximation of the laws of the Member
States relating to electromagnetic compatibility.
Trademarks
All brand, company and product names are trademarks or registered trademarks of their respective companies.
This manual was designed for the technical and non-technical users of PLANET Internet telephony
gateway VIP-050 / VIP-450. It contains information about the functions of VIP and instructions for
its installation, basic configuration and operation in related chapters, and introduces more advanced
command line interface, firmware upgrade and appendix information. Read this section carefully for
important information about the manual’s organization.
Chapter 1: Overview
This chapter provides conceptual overview and description of VIP, explanation of how VIP interacts
with each for enabling VoIP services, and an overview of the required tasks
Chapter 2: Installing VIP
This chapter describes required steps to properly and safely install and configure VIP on your network
Chapter 3: VIP Concepts
This chapter gives information about VIP technology and describes basic concepts using VIP for
providing telephony services over IP network
Chapter 4: Configuring VIP from Web Browser
This chapter explains procedures for configuring VIP from a web browser
Chapter 5: Making a Call with VIP
This chapter explains how to make Internet calls from telephony devices connected to VIP directly
or indirectly.
Chapter 6: Command Line Interface
This chapter describes how to access the command line interface. It also contains information about
the commands used to configure VIP.
Chapter 7: Upgrading VIP
This chapter explains how to download new revision software and upgrade VIP.
Appendix A: Technical Specifications
This appendix lists VIP specifications and the assignment of pins of all the interface ports.
Appendix B: CLI Commands
This appendix provides a short description of each CLI command with a reference to the pages that
contain detailed information on the command.
Appendix C: Factory Default Settings
This appendix lists factory settings of VIP.
Preface
SIP Voice Gateway User’s Manual
iv
Important Safety Instructions
Before plugging VIP into an electrical outlet, carefully read all the installation instructions in Chapter
2.
For your own safety and the safety of your equipment, always take the following precautions:
Follow instructions and warnings in the documentation.
·
Never push any object through the fan vent or other openings in the equipment. Such
·
action may produce a short circuit, causing fire, electric shock, or equipment damage.
Keep VIP away from all chemicals and sources of liquids.
·
Warning
Connection of the RJ45 connector from a VIP to TNV circuits can cause permanent damage to
·
VIP.
Incorrectly connecting telephony devices to the RJ11 port on the Telephony Interface
·
Module can cause permanent damage to the module.
Documentation Abbreviations
Throughout this guide, the user will come across a number of abbreviations that are common
throughout the industry. The user should be familiar with the following abbreviations:
ATPM
CLI
DSP
DTMF
E&M
FXO
FXS
SIP
ICMP
IMTC
IP
ITG
KTS
Address Translation and Parsing Manager
Command Line Interface
Digital Signal Processor
Dual Tone Multi-Frequency
Ear & Mouth
Foreign Exchange Office
Foreign Exchange Subscriber
ITU specification for multimedia transmission over IP networks
Internet Control Message Protocol
International Multimedia Telecommunications Consortium
Internet Protocol
Internet Telephony Gateway
Key Telephone System
LAN
NVS
Preface
Local Area Network
Non-Volatile Storage
SIP Voice Gateway User’s Manual
LED
PBX
PSTN
RTP
SIP
TCID
TFTP
TIM
TNV
UDP
UTP
VAD
WAN
Light Emitting Diode
Private Branch Exchange
Public Switched Telephone Network
Real-Time Transport
Session Initialization Protocol
Telephony Channel Identifier
Trivial File Transfer Protocol
Telephony Interface Modules
Telephone Network Voltage
User Datagram Protocol
Unshielded Twisted Pair
Voice Activity Detection
Wide Area Network
Notation Conventions
Throughout this guide, different type styles and characters are used. These serve a variety of purposes as described below:
Convention Description
boldface
courier Messages that VIP CLI displays are in plain courier font.
{ x | y | z } Alternative but required elements are grouped in braces ({ }) and sepa-
[ x | y | z ] Optional alternative keywords are grouped in brackets ([ ]) and separated
string A nonquoted set of characters. Do not use quotation marks around the
Commands and keywords are in
italic Arguments for which you supply values are in italics.
[ ] Elements in square brackets are optional.
rated by vertical bars ( | ).
by vertical bars ( | ).
string or the string will include the quotation marks.
A.1VIP Technical Specifications 69
A.2Console Port 70
A.3LAN Port 70
A.4FXO Port Pin Assignments 71
A.5FXS Port Pin Assignments 71
Appendix BCLI Commands 73
B.1Normal Mode Commands 73
Preface
vii
SIP Voice Gateway User’s Manual
viii
B.2Download Mode Commands 74
Appendix CFactory Default Settings 75
Preface
VIP User’s Manual
enable IP protocol, VIP must have a static IP address, subnet,
Voice over IP Protocol
Chapter 1 Overview
This chapter illustrates an overview of PLANET Internet Telephony Gateway Family –
VIP-050 / VIP-450 and a detailed product description of features and capabilities.
1.1 Features
Via growth of Internet technology, Internet telephony service plays and turns into a cost-effective
and highly reliable substitution system of the old-time traditional PBX system. PLANET VoIP (Voice
over IP) system – VIP-050 / VIP-450 offer toll quality voice and real-time fax data over IP networks.
With optimized SIP architecture, PLANET VIP series are ideal solution for various VoIP applications
such as Headquarter and Branch Office communication, and IDD cost-effective solution. With its
intuitive user-friendly interface, PLANET VIP series may be installed easily conveniently, and
dramatically down cost the huge amount of IDD fee.
With embedded, efficient Real-Time Operating System, VIP series provides efficiency and feature
enhancement capabilities; being programmed with updated firmware users may have the most
flexibility and functionality to meet different kind of application requirement. It comes equipped with
remote management capabilities, configurable signaling to work with PBX, KTS, and/or telephone.
Building on state-of-the-art advanced VoIP related technology. PLANET VVIP series offers various
features: echo cancellation, Voice Activity Detection (VAD) , Comfort Noise Generation (CNG) , lost
packet recovery algorithms and optimized voice and FAX coders to bring users superior voice quality, and best compatibility with major Internet telephony service providers.
1.2 Networking Protocols
VIP supports several industry-standard networking protocols required for voice communication. The
following table describes these protocols.
Networking Protocol Description
Internet Protocol (IP) IP is a messaging protocol that addresses and sends packets across the
network. To
and gateway assigned to it.
VoIP enables VIP to transfer voice communications over an IP network.
(VoIP)
Trivial File Transfer
Protocol (TFTP)
Real-Time Transport
(RTP)
VIP employs ITU-T SIP protocol for setting up call with one another.
TFTP allows you to transfer files over the network. VIP implements a
TFTP client allowing you to download new revision firmware from a TFTP
server. The TFTP client requires a TFTP server in your network.
RTP is a standard for transporting real-time data over IP network. VIP
uses RTP protocol to send digitized and compressed voice packets.
Overview 1
SIP Voice Gateway User’s Manual
2
1.3 Package Contents
The contents of your product should contain the following items:
VIP-050
2-slot Internet Telephony Gateway
l
Power cord
l
9-pin straight through RS-232 cable
l
Quick Installation Guide
l
l User’s Manual CD
l Rack mount Accessories
VIP-450
4-port Internet Telephony Gateway
l
Power cord
l
9-pin straight through RS-232 cable
l
Quick Installation Guide
l
User’s Manual CD
l
1.4 Front Panel
The front panel of VIP contains a RJ-45 Ethernet port, one DB9 RS-232 interface port, a push button and 16 LED indicators. The following figure illustrates the front panel of VIP.
Figure 1-1 VIP-050 Front Panel
Figure 1-2 VIP-450 Front Panel
LED Indicators
The LED indicators on the front panel display the current status of VIP as described in the following
table:
Indicator Color Activity Indication
Overview
SIP Voice Gateway User’s Manual
3
PWR Green On Power is supplied to the gateway.
SYSTEM Green Blinking The system is running. (Heartbeat LED)
LAN
ACT
Ÿ
100M
Ÿ
LNK
Ÿ
COL
Ÿ
Slot A/B
Channels
1-4
Green
Green
Green
Green
Green Off
On
On
Off
On
On
On
Blinking
Data is presented on LAN.
The gateway is connected to LAN at 100Mb/s.
The gateway is connected to LAN at 10Mb/s.
The gateway is connected to LAN.
Data collision is occurring on the network connection.
The line is idle.
The line is being used.
The line is ringing.
Ports
VIP is equipped with an Ethernet interface with 10/100 Mbps auto-negotiation capability. The
Ethernet interface port is located on the front panel. In addition to the Ethernet interface port, there
is a 9-pin RS-232 interface port on the front panel. Their functions are described below:
Port Label Function
RJ45 LAN Connecting VIP to a 10/100 Mbps Ethernet network
9-pin RS-232
User Console Connecting VIP to a VT-100 terminal or terminal emulator for con-
figuring VIP
Reset Button
There is a push button located behind a small hole next to the SYSTEM LED. This button allows
you to reset VIP or force VIP to enter firmware upgrade mode.
Reset
Push a small, stiff object into the hole until the SYSTEM LED stops blinking, then release the button.
Force firmware download mode:
Powering on the gateway while pressing down the button for 5 seconds forces VIP to enter
download mode
1.5 Rear Panel
The rear panel of VIP-050 has two slots allowing the installation of up to two Telephony-InterfaceModule (TIM) . Each module is equipped with 4 telephony interface ports. Depending on the type of
the telephony interface module, the telephony interface ports may be connected to telephony devices, such as PBX, KTS, and telephone sets of central office. VIP-450 equips with two FXO and
two FXS ports. In addition to the TIM slots (ports), there is an AC power receptacle and a power
switch (power adapter: VIP-450) on the rear panel.
Overview
SIP Voice Gateway User’s Manual
4
1 2 2 1
50~60H
Slot A Slot B
90~240VA
SLOT A
ELITE-FXO
SLOT B
ELITE-FXS
4 3
VIP-050 Rear Panel
VIP-450 Rear Panel
Note: For VIP-050, three modules available, VIP-FXS, VIP-FXO and VIP-E&M. Modules are not
included, please consult your local dealer for the information of the modules.
Overview
VIP User’s Guide
Chapter 2 Installing VIP
This chapter gives information on how to install VIP.
2.1 Network Requirements
For VIP successfully operate in your network, your network must meet the following requirements:
1. A working 10/100 Base-T Ethernet. VIP connects to Internet via an Ethernet LAN.
2. IP network that supports gateway, and subnet mask. You’ll need one static IP address to assign VIP.
2.2 Installing VIP
VIP can be used in a desktop configuration. Ensure that VIP is placed in a clean, well-ventilated,
and vibration-free environment.
When VIP is placed on a desktop, be certain that the unit is placed on a sturdy, flat surface, near a
grounded power outlet. At least three inches of clearance must be provided on both sides of VIP
for well ventilation.
2.3 Connecting to the telephony devices
VIP-050 supports three types of TIM. One is FXO, FXS and the other is E&M. Each module has
four ports for connecting to telephony devices. VIP-450 equips two FXO and two FXS interfaces to
have the great flexibility of PBX connection (FXO), and telephone or FAX machine connection
(FXS).
VIP-FXO module is designed for connecting to PBXs (extension line) or central office switches (CO
line).
VIP-FXS module is designed for connecting to analog telephone sets or G3 fax machines.
Connecting the telephony devices to the appropriate RJ11 ports on the TIM.
Warning:
damage to the TIM and/or VIP.
connection of incorrect telephony devices to the ports on the TIM can cause permanent
2.4 Connecting to the Network
The RJ45 network port on the front panel supports 10/100 Mbps half-duplex connection to Ethernet
Network. You can use either category 3 or 5 straight-through UTP cable for 10 Mbps connections,
but use Category 5 for 100 Mbps connections. To connect to Ethernet, insert one end of the
Ethernet cable to the RJ45 port on the front panel of VIP and other end of the cable to an Ethernet
switching hub or repeater hub.
Installing VIP
5
VIP User’s Manual
2.5 Providing Power to VIP
To provide AC power to VIP complete the following steps:
1. Turn the power switch on the rear panel of VIP to the off position.
2. Connect one end of the power cord that came with VIP to the power receptacle on the rear
panel.
3. Connect the other end of the power cord to an AC power outlet.
4. Turn the power switch on. VIP will perform power on self-test. After completing the self-test,
the SYSTEM LED blinks continuously and the TIM indicators on the front panel will turn on.
2.6 Assigning IP address to VIP
The IP address is the unique logical address identifying each IP node, such as VIP, on an IP network. An IP address is a 32-bit number expressed as four decimal numbers from 0 to 255 separated by periods. VIP needs a static IP address and be aware of the subnet mask and default
gateway (typically a router) of your network to be able to send to and receive data from the IP network. Consult your network manager to obtain a unique and static IP address for VIP, the IP subnet
mask and default gateway of your network, and fill out the work sheet in Appendix D before configuring the gateway. Procedures for assigning IP address, default gateway and subnet mask is available in Chapter 4.
Installing VIP
6
VIP User’s Manual
Chapter 3 VIP Concepts
VIP enables the transmission of voice and fax traffic over any IP network by digitizing voice and fax
signals, encapsulating the information within IP packets, and then sending the packets across the
IP network
3.1 How VIP Operates
1. The TIM inside VIP digitizes analog voice signals at 8 Kbps.
2. VIP system software handles the:
Capture of telephone number presented as DTMF tones.
Ÿ
Mapping the telephone number to the IP address of remote VIP.
Ÿ
Setting up calls with remote VIPs utilizing SIP call control protocol.
Ÿ
Digitizing, compressing and encapsulating the voice into IP packets and transmission of the
Ÿ
IP packets onto the Ethernet LAN.
3. A router attached to the LAN forwards the IP packets across the WAN, where they will be received by another VIP at the remote.
4. The process is reversed at the remote VIP.
3.2 ATPM
To allow you to easily dial a telephone or fax on the network, VIP maps a series of dialed digits to
the IP address of the remote VIP whose phone or fax you are calling. This mapping information is
contained in a database inside each VIP called the dial plan.
Based on the dial plan the Address Translation and Parsing Manager (ATPM) inside VIP translates
telephony numbers to IP addresses of remote VIPs. The ATPM collects telephone number dialed
by users, decides whether the dial string is part of the dial plan and, if it is, maps it a remote VIP.
When the call is set up to the destination, a substring of the original dial string will be sent along to
the remote VIP.
3.3 Destination
The destination is where a call is terminated. Typically, for inbound calls from IP network, VIP terminals the call at one of the telephony ports. The destination for the call is the telephony port where
the call terminated. For calls initiated from telephony ports, VIP forward the call to a remote VIP via
IP network, and the remote VIP terminal the call. The destination of the call is the remote VIP.
VIP Concepts 7
VIP User’s Manual
8
3.4 Hunt Group
Instead of directly mapping a phone number to a destination, the ATPM first maps the phone number to a group of destinations known as a Hunt Group. A hunt group is a group of destinations that
are equivalent. For example, the customer support group of a company might have 20 peo-
ple who can handle support calls. Access to customer support is through a single phone
number but the next available support person is actually connected upon each incoming
call. These 20 phones would be configured as a hunt group. A hunt group consists of a
phone number and a list of destinations (members of the group). When an incoming phone
number matches the phone number of the hunt group, VIP attempts to terminate the call at each of
the destinations in the hunt group, one at a time until a call is successfully completed.
Every destination that can be reached by dialing a phone number is a member of at least one hunt
group. When an address is presented to ATPM for lookup, the output is a hunt group ID number.
As a second step, the hunt group ID is presented to ATPM to get the list of members. To effectively
bypass the hunt group feature, simply make a unique hunt group for each destination and one
member in each hunt group.
3.5 Dial Plan
The dial plan is a database inside VIP for the ATPM to map telephony numbers users dialed to the
IP address of remote VIPs. The dial plan consists of the destination table, hunt group table and the
address table. Users need to setup these tables, so that VIP knows how to setup calls with remote
VIPs.
Address Table
The address table maps a phone number to a hunt group. The table contains entries that specify
the following information:
Telephone number
·
The hunt group the phone number maps to.
·
The minimum number of digits to collect before the ATPM starting address lookup.
·
The maximum number of digits the ATPM collects before it considers the dial string is
The destination table maps a destination to a telephony port or the IP address of a remote VIP.
Destination table sample
Dest id Mode Destination
------------------------------------------------------ 1 Local PORT = 0
3 Local PORT = 2
5 Local PORT = 4
11 SIP Dest = 192.168.0.55/ 5060
12 DNS Dest = planetvip.dyndns.org /5060
3.6 DTMF Relay
Voice from PSTN is compressed by VIP before sending across the IP network and then decompressed by the destination VIP. The voice coders supported by VIP are designed for ideally compressing and decompressing human voice. If the compression / decompression process is performed on DTMF tone which needs to be conveyed across IP network, distortion might be too significant to be not cognizable in the receiving end. To overcome the shortcoming that the voice coders cannot perfectly encode DTMF tone, VIP encodes DTMF tone into special packets. The packets are then sent to the destination VIP via a separate IP connection. The destination VIP decodes
the packets, generates the DTMF tone, and then sends the tone to the PSTN. The way VIP handles DTMF tone is so called DTMF relay.
VIP handles DTMF relay per SIP specifications. Certain third party VoIP devices may handle DTMF
relay per IMTC standard. For VIP to interoperate with those VoIP devices, users need to specify
which remote VoIP devices uses IMTC conforming DTMF relay technique. Refer to CLI command
for detailed information on how to select DTMF relay mode.
3.7 Voice Codecs
Voice codecs supported by VIP include G.711, G.723.1 5.3kbps, G.723.1 6.3kbps and G.729 AB.
When setting up a call, two VIP automatically negotiate with each other until an agreed upon codec
is determined.
VIP Concepts
VIP User’s Manual
Chapter 4 Configuring VIP from a Web Browser
This chapter explains procedures for configuring VIP from the web browser.
4.1 Http setting mode
This section describes the processes for setting up Internet Telephony Gateway once it has been installed. Microsoft Explorer version 4 or higher, or Navigator version 4.5 or higher can be used in this
section to view and change parameters.
PC Setup
In order to configure VIP, PC needs to have TCP/IP protocol and a compatible IP Address.
1. Connect VIP to network with a RJ-45 UTP cable. Power it on.
2. Find a PC, for example, Windows 2000. Under Windows 2000, select the Network Neighborhood
icon on the desktop, then select Properties. We will see a screen like below:
3. If a line like the one highlighted ("TCP/IP -> Network Card”) is not listed , select Add-Protocol-
Microsoft-TCP/IP-OK to add it.
4. Select Properties for the “TCP / IP -> Network card” entry. You will see a screen like the following:
Configuring VIP from a Web Browser
11
VIP User’s Manual
12
5. On the IP Address table, enter values as follows:
Specify an IP address set ON.
·
IP Address: 192.168.0.2
·
Subnet Mask: 255.255.255.0
·
Restart your PC and Start your WEB browser.
6. In the Address box, enter the following:
http://192.168.0.1 (default IP address of the Voice Gateway)
7. Press enter to confirm and you should find the screen below.
8. The User Name is administrator (all lower case). Password is 123. Both administrator and 123
are default strings from factory). For security reasons, please change and memorize the new password after this first setup.
9. Click “OK”. The main screen will appear as below.
Configuring VIP from a Web Browser
SIP Voice Gateway User’s Manual
13
which allows one to
4.1.1 Dial Plan/ Dial Settings
Main Menu Function Briefings
1.Dial Plan Settings, which helps you configure the dial plan. You should complete the dial plan work
sheets before working on this menu.
2.View System Configurations, which includes the specific information related to version, network,
SIP, coder, and the channel of the gateway you are using.
3.Configure System Settings, which allows you to modify the system parameters as you wish.
Select Main Menu\Dial Plan Settings, we can find the following Dial Plan Menu.
Dial Settings
Common Dial
Parameters
Clear Dial Plan
Restore Dial
Plan
Store to
NVRAM
The Setup screen of the Dial Plan including:
· Telephone Settings
Add, Delete, Find, or List telephone numbers.
· Hunt Group Settings
Add, Delete, Find, or List hunt group settings
· Destination Settings
Add, Delete, Find, or List destination settings
Defines the desired total dial time, first digit wait
time, inter-digit wait time, and the termination digit
Clears all telephone numbers, hunt groups, and
destinations settings, for both old and new ones
Retrieves all dial plan settings from the flash while
temporary settings will be cleared
Stores all settings that you have specified permanently
, which allows one to
,
, which allows one to
Configuring VIP from a Web Browser
VIP User’s Manual
14
fore the ATPM starting matching the dial string
4.1.1.1 Phone number
Please select Main Menu\Dial Plan\Phone/Hunt Group/Destination Settings, we can find
Phone/Hunt Group/Dest. Setting Menu. We are doing VIP telephone address table manage-
ment.
We can add (delete, find or list) desired telephone number mapping to hunt group at this menu.
Telephone
Number
Hunt
Group ID
Min. Digits
Max. Digits
Strip
Length
Append
Prefix
Telephone number to match. This is only part
of the total dialed string.
For each hunt group ID, you need to assign it
a unique identifier between 0 and 99.
Minimum number of digits to be collected be-
with entries in the address table.
Maximum number of digits to be collected before the ATPM starting matching the dialed
string with entries in the address table.
The number of digits to be stripped at the beginning of the collected dial string before forwarding the string to the destination.
(Optional) Digit to be added before the beginning of the collected dial string before forwarding it to the destination.
To list the phone numbers, click on “List” and select “Telephone”, the screen will displayed as below:
Configuring VIP from a Web Browser
SIP Voice Gateway User’s Manual
15
To delete / find a Telephone, select the option and telephone, you can key in the phone number to find
or delete. The right bottom screen will show the result.
Configuring VIP from a Web Browser
VIP User’s Manual
16
4.1.1.2 Hunt Group
Please select Main Menu\Dial Plan\Phone/Hunt Group/Destination Settings, we can find
Phone/Hunt Group/Dest. Setting Menu. We are doing VIP hunt group table management.
We can add (delete, find or list) desired hunt group ID mapping to destination ID at this menu. If you
want to make the port calls to the secondary receiver, you can click one “More Destinations” you can
then add the second, third receiver if the desired port/phone is busy.
We can add (delete, find or list) desired hunt group ID mapping to destination ID at this menu.
Configuring VIP from a Web Browser
SIP Voice Gateway User’s Manual
17
4.1.1.3 Destination IP/ Destination Channel
Please select Main Menu\Dial Plan\Phone/Hunt Group/Destination Settings, we can find
Phone/Hunt Group/Dest. Setting Menu.
Remote Destination IP, one is Remote Host Name and the other is Local Destination Channel.
We are doing VIP destination table management. One is
Configuring VIP from a Web Browser
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