Planet Technology VIP-410 User Manual

Internet Telephony Gateway
Users manual
VIP-410
release 1.0
August 31, 2003
Copyright
Copyright (C) 2003 PLANET Technology Corp. All rights reserved. The products and programs described in this Users Manual are licensed products of PLANET Technology, This Users Manual contains proprietary information protected by copyright, and this Users Manual and all accompanying hardware, software, and documentation are copyrighted. No part of this Users Manual may be copied, photocopied, reproduced, translated, or reduced to any elec­tronic medium or machine-readable form by any means by electronic or mechanical. Including photocopying, recording, or information storage and retrieval systems, for any purpose other than the purchaser's personal use, and without the prior express written permission of PLANET Technology.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applica­tions, and makes no warranty and representation, either implied or expressed, with respect to the quality, performance, merchantability, or fitness for a particular purpose. PLANET has made every effort to ensure that this Users Manual is accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred. Information in this Users Manual is subject to change without notice and does not represent a commitment on the part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this Users Manual. PLANET makes no commitment to update or keep current the information in this Users Manual, and reserves the right to make improvements to this Users Manual and/or to the products described in this Users Manual, at any time without notice. If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your comments and suggestions.
CE mark Warning
The is a class B device, In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
Trademarks
The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hard­ware and software products by their trade names. In most, if not all cases, these designations are claimed as trademarks or registered trademarks by their respective companies.
Revision
Users Manual for PLANET Internet Telephony Gateway Model: VIP-410 Rev: 1.0 (AUG. 2003) Part No. EM-VIP410V1
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Introduction..................................................................................................1
Overview.....................................................................................................1
VIP-410 Features..........................................................................................2
Package Content...........................................................................................3
Physical Details.............................................................................................3
LED Display & Button.................................................................................4
Physical Interfaces.....................................................................................4
Reset Button.............................................................................................5
Physical Installation and IP Configuration…………………………………………………………..6
This chapter illustrates basic installation of VIP-410..........................................6
Physical Installation Requirement................................................................6
Procedure.................................................................................................6
LAN/WAN Interface quick configurations.......................................................9
LAN IP configuration via command line interface (CLI)...................................9
Preparation before beginning web administration on VIP-410...........................10
Checking TCP/IP settings on Windows 95/98...............................................10
Checking TCP/IP settings on Windows NT.........................................................12
Checking TCP/IP Settings - Windows 2000:................................................16
Checking TCP/IP Settings - Windows XP.....................................................18
LAN IP address configuration via web configuration interface........................20
WAN IP address configuration via web configuration interface.......................21
Internet Access Setup..............................................................................22
WEB CONFIGURATION………………………………………………………………………. 24
Configuring and monitoring your VIP-410 from web browser............................24
Overview on the web interface of VIP-410......................................................24
Manipulation of VIP-410 via web browser.......................................................25
Internet Access Setup..............................................................................26
Dial Plan Management.................................................................................32
Dial plan Concept....................................................................................32
H.323 Configurations...................................................................................39
Tools Menu.............................................................................................44
Advanced Configuration menu...................................................................45
Help Menu..............................................................................................46
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Overview

In the past, real-time voice communication can only be performed on the PSTN. With the growth of Internet technology, Internet telephony service plays and turns into a cost-effective and highly reliable substitution system of the old-time traditional PBX system. PLANET VoIP (Voice over IP) system – VIP-410 offers toll quality voice and real-time fax data over IP net­works. With optimized H323 architecture, PLANET VIP series are ideal solution for various VoIP applications such as Headquarter and Branch Office communication, and IDD cost-effective solution. With its intuitive user-friendly interface, PLANET VIP series may be installed easily conveniently, and dramatically down cost the huge amount of IDD fee.
With embedded, efficient Real-Time Operating System, VIP-410 provides efficiency and feature enhancement capabilities; being programmed with updated firmware users may have the most flexibility and functionality to meet different kind of application requirement. It comes equipped with remote management capabilities, configurable signaling to work with PBX, KTS, and/or telephone. Building on state-of-the-art advanced VoIP related technology. PLANET VIP-410 offers various features: echo cancellation, Voice Activity Detection (VAD), Comfort Noise Generation (CNG), lost packet recovery algorithms and optimized voice and FAX coders to bring users superior voice quality, and best compatibility with major Internet telephony service providers.
More than these, PLANET VIP-410, not only provides quality voice communications and real-time fax over IP networks, but also offers Internet sharing capabilities with other LAN users. With an optimized H.323 and routing architecture, the PLANET VIP-410 is the ideal choice for Voice over IP communications and providing integrated Internet sharing features, such as Virtual server, policy based firewall protection, QoS and DMZ support; with these features, users may now enjoy high quality voice calls and secure Internet access without interfering with routine activities.

Introduction

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VIP-410 Features

o Standards compliant & excellent voice quality
The PLANET VIP-410 is H.323 standard version 3 compliant (including H.323 fast-start mode). The VIP-410 is interoperable with 3rd party voice gateways as well as other PLANET VoIP products. Retaining the tradition of excellence in PLANET VoIP products, the VIP-410 can prioritize voice packets using IP precedence, and combines state-of-the-art technology of voice packet handling, including echo, noise reduction, voice reconstruction and redun­dancy to provide customers toll quality VoIP communication.
o VoIP, FoIP and Network conversion
Via configurable voice codec: G.723, G.729ab, G.711mu and FAX: T.30, T.38, the VIP-410 provides support for multiple algorithms to meet different VoIP application demands. The VIP-410 supports conversion of telephony protocols (SS7, Analog (FXS/FXO)) into a packet switching network between calling and called voice gateways or a PBX system, in a het­erogeneous signal-switching environment.
o Domain name call & DDNS supports
Either IP or URL addressing, the VIP-410 is able to locate and communicate with destination H.323 gateways and terminals. The DDNS service is supported for those VoIP gateways deployed in a dynamic IP environment. The combination of connection agents (PPPoE, or DHCP clients) and a built-in DDNS client can help those who do not have static IP addresses by mapping dynamic IP addresses to an easy-to-remember URL, allowing other 3rd party voice gateways and terminals to locate the position of the VIP in a simple manner. (To es­tablish voice communication via domain name, please make sure the other party gate­way/terminal supports domain name calling.)
o Internet sharing, easy setup and network administration
Via internal PPPoE/DHCP/fixed IP allocation agents, the VIP-410 establishes Internet ac­cess via a single user account and shares Internet resource with everyone on your office network. Via an intuitive user interface, network administration or IT personnel can complete an Internet connection in just minutes! System administrators can logon to the machine lo­cally from the LAN or remotely check machine or network status and perform administration or trouble-shooting from anywhere in the world.
o
NAT Optimization, Firewall policy packet filtering and QoS mechanism
The VIP-410 provides user definable policy-based firewall protection, and a packet filtering mechanism to prevent business or residential network from malicious attacks or intrusion.
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The firewall policy offers VoIP administrators access control privilege choices to apply to LAN users to restrict Internet access or prevent improper use.
o Virtual Server, DMZ & Internet application capability
With Virtual server, special applications, and DMZ features, the VIP-410 shares the LAN resources for Internet users, and provides various Internet application compatibility in a more convenient way.

Package Content

The contents of your product should contain the following items: VIP-410 unit Power adapter 9-pin straight through RS-232 cable Quick Installation Guide Users Manual CD

Physical Details

The front panel of VIP-410 contains one DB9 RS-232 interface port, a push button and 12 LED indicators. The following figure illustrates the front/rear panel of VIP-410.
Front Panel
Rear Panel
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Connecting VIP to a 10/100 Mbps Ethernet network
minal
Connect PBX Extension line/Telephone to VIP for

LED Display & Button

Indicator Color Activity Indication
PWR Green On Power is supplied to the gateway. CPU Green Blinking The system is running. (Heartbeat LED)
LAN
Ÿ ACT Ÿ LNK
WAN
Ÿ ACT Ÿ LNK
LINE
Voice Channels 1-4
Green Green
Green Green Green Off
On On
On On
On Blinking
Data is presented on LAN. The gateway is connected to LAN.
Data is presented on WAN. The gateway is connected to WAN. The line is idle. The line is being used. The line is ringing.

Physical Interfaces

VIP-410 is equipped with a WAN interface with 10/100 Mbps auto-negotiation capability, 4 LAN Ethernet ports with 10/100 Mbps auto-negotiation, auto-MDI/MDI-X capability. In addition to the LAN/WAN Ethernet interface ports, there is a 9-pin RS-232 interface port, four RJ-11 telephony interface ports on the rear panel. Their functions are described below:
Port Label Function
RJ-45 LAN Connecting VIP to a 10/100 Mbps Ethernet network RJ-45 WAN
/ xDSL /Cable modem for Internet access
9-pin RS-232 User Console Connecting VIP to a VT-100 terminal or ter
emulator for machine administration
RJ-11 Telephony
voice communication
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Reset Button

There is a push button located behind a small hole next to the PWR LED. This button allows you to reset VIP or force VIP to enter firmware upgrade mode.
Reset
Push a small, stiff object into the hole until the SYSTEM LED stops blinking, then release the button.
Force firmware download mode:
Powering on the gateway while pressing down the button for 5 seconds forces VIP to enter download mode
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Physical Installation and IP Configuration

This chapter illustrates basic installation of VIP-410

Physical Installation Requirement

Network cables. Use standard 10/100BaseT network (UTP) cables with RJ45 connectors.
TCP/IP protocol must be installed on all PCs.
For Internet Access, an Internet Access account with an ISP, and either of a DSL or Cable modem (for WAN port usage)

Procedure

1. Choose an Installation Site
Select a suitable place on the network to install VIP–410. Ensure VIP–410 and the DSL/Cable modem are powered OFF.
2. Connect LAN Cables
Use standard LAN cables to connect PCs to the Switching Hub ports on VIP–410. Both
10BaseT and 100BaseT connections can be used simultaneously.
If required, you can connect any LAN port to another Hub. Any LAN port on VIP–410 will automatically function as an "Uplink" port when required. Just connect any LAN port to a normal port on the other hub, using a standard LAN cable.
3. Connect WAN Cable
Connect the DSL or Cable modem to the WAN port on VIP–410. Use the cable supplied with your DSL/Cable modem. If no cable was supplied, use a standard cable.
4. Power Up
Power on the Cable or DSL modem.
Connect the supplied power adapter to VIP–410 and power up.
Use only the power adapter provided. Using a different one may cause hardware damage
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Connection of incorrect telephony devices to the ports on
/or VIP.
ë
5. Check the LEDs
The PWR LED should be ON.
The CPU LED should flash.
For each LAN (PC) connection, the LAN LNK/ACT LED should be ON (provided the PC is
also ON.)
The WAN LED should be ON.
6. Connecting to the telephony devices
VIP-410 supports two types of telephony interfaces. One is FXO, and another is FXS. Each interface has two ports for connecting to telephony devices. FXS interface for connecting to regular analog telephone sets or FAX machine, FXO interface has the flexibility of PSTN line (CO line) / PBX connection
Note
the TIM can cause permanent damage to the TIM and

Administration Interface

PLANET VIP-410 provides CLI (Command Line Interface), and GUI (Web based, Graphical User Interface) for machine management and administration.
Web configuration access:
To start VIP-410 web configuration, you must have one of these web browsers installed on com­puter for management
Netscape Communicator 4.03 or higher
Microsoft Internet Explorer 4.01 or higher with Java support
Default LAN interface IP address of VIP-410 is 192.168.0.1. You may now open your web browser, and insert 192.168.0.1 in the address bar of your web browser to logon VIP-410 web configuration page.
VIP-410 will prompt for logon username/password, please enter: admin / 123 to continue machine administration.
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ë
TCP/IP, please refer to related chapter on users manual
CD or consult your network administrator for proper network
Note

CLI configuration access

You can direct connect the RS-232 cable in the package to your PCs COM port and the other end to VIP.
Start up your terminal program, here, we use Hyper Terminal as the example.
Set up the parameters as below for COM port connection
Baud rate: 19200 bps Data bit: 8 Parity Check: None Stop bit: 1 Flow Control: None
Power off and on the VIP, youll be asked to insert the password for machine administration,
Please locate your PC in the same network segment (192.168.0.x) of VIP-410. If youre not familiar with
configurations.
:
please enter 123 for authentication. After logging in, the terminal will prompt ITG> to indicate your machine is now ready for operation.
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f you cannot get any response from the terminal program
key several times. Please check the
port you connecting to, i.e. COM1 or COM2. Then
start again
ë
In general cases, the LAN IP address is the default gateway
of LAN side workstations for Internet access, and the WAN
410 is the IP address for remote calling party
i
Note
I after strike Enter hardware COM­check the parameters above again. It is recommended to quit Hyper Terminal and re­if this occurred.

LAN/WAN Interface quick configurations

Nature of PLANET VIP-410 is an IP Sharing (NAT) device, it comes with two default IP addresses, and default LAN side IP address is 192.168.0.1, default WAN side IP address is 172.16.0.1. You may use any PC to connect to the LAN port of VIP-410 to start machine administration.,
Hint
IP of VIP­to connect with.

LAN IP configuration via command line interface (CLI)

Here wed like to configure the IP address of VIP-410 LAN interface, LAN IP address related commands are:
ITG>net set lan net set lan ip <addr> net set lan mask <mask> ITG>
The command net set lan ip is used to set the IP address of VIP. If you would like to set up the IP address to 192.168.0.1, for example. You can have the command as below and press the <Enter> key:
ITG>net set lan ip 192.168.0.1<enter>
The command net set lan mask is used to set the network mask of VIP. If you would like to set up the network mask to 255.255.255.0, for example. You can have the command
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as below and press the <Enter> key:
ITG>net set lan mask 255.255.255.0
Youll need to save the configured LAN IP address, network mask value into machine via command: net store , then insert command: net reset to reboot machine and make thechanges effective.

Preparation before beginning web administration on VIP-410

In this section, well introduce steps of how to setup a PC to communicate with VIP-410 and Internet access related parameters through TCP/IP protocol configuration. Before starting web browser to connect to VIP-410, please check TCP/IP configurations on PC: the PC must be configured either as a DHCP client and or fixed IP allocation on the intranet or Internet. After ensuring TCP/IP configuration on the managing workstation, you may connect to web administration page of VIP-410 either from intranet, or Internet Following are guidelines of setting up TCP/IP configurations on different OS platform

Checking TCP/IP settings on Windows 95/98

If there is no TCP/IP installed on your Windows 95 or Windows 98, you must add the protocol and change the settings on your PC.
Step 1 Open the Control Panel, and double-click the Network icon. The Network window appears
Step 2 If TCP/IP protocol shown in the network window, please continue to the next step. If it
is not shown, please add TCP/IP protocol support as follows:
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a. Click b. Double-click Protocol in the Select Network Component Type window, then
the Select Network Protocol window appears. c. Choose Microsoft for the manufacturer. d. Choose TCP/IP for the network protocol.
e. Click OK, and the Network window appears.
Add
.
Step 3.1 Change the TCP/IP settings to use DHCP as follows (DHCP environment):
a. Double-click the first TCP/IP cable icon. The TCP/IP Properties window appears.
b. Verify that the IP Address tab has Obtain an IP address automatically selected
and that the IP Address and Subnet Mask fields are grayed out.
Step 3.2 Change the TCP/IP settings to use DHCP as follows (Fixed IP allocation):
If there is no DHCP server in your network, please consult your network administrator the TCP/IP parameters of your PC, and insert the obtained data in IP address tab. To access different IP segment (for example, from LAN to Internet), you will need to as­sign the gateway and DNS (for Internet access) in your PC.
Step 5 Add the DNS server given to you by your ISP or network administrator:
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