Planet Technology VIP-321 User Manual

DECT VoIP Phone

VIP-321

User’s manual

Version 1.0.1

Copyright

Copyright (C) 2008 PLANET Technology Corp. All rights reserved.
The products and programs described in this User’s Manual are licensed products of PLANET Technology, This
User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all
accompanying hardware, software, and documentation are copyrighted.
No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic
medium or machine-readable form by any means by electronic or mechanical. Including photocopying, recording,
or information storage and retrieval systems, for any purpose other than the purchaser's personal use, and without
the prior express written permission of PLANET Technology.

Disclaimer

PLANET Technology does not warrant that the hardware will work properly in all environments and applications,
and makes no warranty and representation, either implied or expr essed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any
inaccuracies or omissions that may have occurred.
Information in this User’s Manual is subject to change without notice and does not represent a commitment on the
part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s
Manual. PLANET makes no commitment to update or keep current the information in this User’s Manual, and
reserves the right to make improvements to this User’s Manual and/or to the products described in this User’s
Manual, at any time without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your
comments and suggestions.

CE mark Warning

The is a class B device, In a domestic environment, this product may cause radio interference, in which case the
user may be required to take adequate measures.

WEEE Warning

To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of
WEEE as unsorted municipal waste and have to collect such WEEE separately.

Trademarks

The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware
and software products by their trade names. In most, if not all cases, their respective companies claim these
designations as trademarks or registered trademarks.

Revision

User’s Manual for PLANET DECT VoIP Phone:
Model: VIP-321

Rev: 1.0.1 (June, 2008)

Part No. EM-VIP321V101

TABLE OF CONTENTS

CHAPTER 1 .........................................................................................................8

INTRODUCTION.................................................................................................. 8

OVERVIEW .........................................................................................................8

PACKAGE CONTENT..............................................................................................10

PHYSICAL DETAILS .............................................................................................. 10

Front / Rear View .....................................................................................10

Front panel LED and Button function:........................................................ 12

Top view LED function: .............................................................................12

CHAPTER 2 PREPARATIONS & INSTALLATION.................................................. 14

PHYSICAL INSTALLATION REQUIREMENT ...................................................................... 14

Installing Batteries into the Handset.........................................................15

Charging the Handset ...............................................................................15

CHAPTER 3 NETWORK SERVICE CONFIGURATIONS.......................................... 16

CONFIGURING AND MONITORING YOUR VIP-321 FROM WEB BROWSER .................................. 16

Overview on the web interface of VIP-321................................................16

Manipulation of VIP-321 via web browser.................................................16

CHAPTER 4 VOIP CONFIGURATIONS.................................................................18

CONFIGURATIONS DECT BASE SETTINGS .................................................................... 18

Phone Book settings ................................................................................. 18

Call forward..............................................................................................19

SNTP settings ........................................................................................... 20

Volume Setting ......................................................................................... 20

Block Setting ............................................................................................21

Dial Plan Settings......................................................................................21

Flash Time Setting ....................................................................................23

Call waiting Settings................................................................................. 24

Alarm Settings..........................................................................................24

Prefix To PSTN settings:............................................................................24

DDNS Settings .......................................................................................... 25

VLAN Setting ............................................................................................25

Virtual Server Settings..............................................................................26

PPTP Settings ........................................................................................... 27

CONFIGURE THE SIP SERVICE SETTINGS..................................................................... 27

Service Domain Settings ...........................................................................27

Port Settings............................................................................................. 29

Codec Settings.......................................................................................... 30

Codec ID Setting....................................................................................... 30

DTMF Setting ............................................................................................ 31

RPort Settings...........................................................................................31

Other Settings ..........................................................................................31

STUN settings ........................................................................................... 32

Auto Configuration.................................................................................... 32

PTT Settings .............................................................................................33

MAC Clone Settings...................................................................................34

Advanced Settings .................................................................................... 34

System Authority...................................................................................... 35

Firmware Upgrade .................................................................................... 35

Auto Upgrade............................................................................................ 35

Reset to Default........................................................................................ 37

Save & Reboot ..........................................................................................37

CONFIGURE THE REGISTRATION SETTINGS ...................................................................38

DECT Registration Setting.........................................................................38

DECT De-registration ................................................................................ 38

DECT Handset Page Setting....................................................................... 39

START CONFIGURATION THE DECT PHONE ..................................................................39

Turning Handset ON/OFF.......................................................................... 39

Registering a New Handset....................................................................... 39

Deactivating a Handset.............................................................................40

Setting Date & Time.................................................................................. 40

HANDSET BASIC FUNCTIONS...................................................................................41

Making a Call ............................................................................................ 41

Traditional Mode....................................................................................... 41

High Featured Mode.................................................................................. 41

Receiving a Call ........................................................................................41

Adjusting Voice Volume ............................................................................ 42

Muting a Call............................................................................................. 42

Using Speakerphone ................................................................................. 42

Redialing Last Dialed Number ................................................................... 42

Flash Signal .............................................................................................. 42

Using a Pause ........................................................................................... 43

Out of Range Indication............................................................................ 43

Locking the Handset Keypad..................................................................... 43

Temporary Tone Dial Switchover...............................................................43

Intercom .................................................................................................. 44

Call Transfer between Handsets................................................................ 44

Setting Up a Three-way Conference Call.................................................... 44

CALL LISTS....................................................................................................... 45

Incoming Calls.......................................................................................... 45

Review/Dialing a Number in Incoming Calls List....................................... 45

Using Incoming Calls Options....................................................................46

Outgoing Calls ..........................................................................................46

Phonebook................................................................................................ 47

Storing Phonebook Entries........................................................................47

Character Map .......................................................................................... 48

Review/Dialing a Number in Phonebook ...................................................48

Using Phonebook Entries Options..............................................................49

Caller ID on Call Waiting...........................................................................49

HANDSET & BASE SETTING .................................................................................... 49

Selecting Ring Type & Volume................................................................... 49

Setting Key Tone....................................................................................... 50

Changing Handset PIN..............................................................................50

Reset Handset PIN....................................................................................50

Base Selection .......................................................................................... 51

Resetting the Handset...............................................................................51

Setting Auto Answer................................................................................. 52

Setting Display .........................................................................................52

Adjusting the Display Contrast.................................................................. 52

Selecting the Wallpaper............................................................................ 52

Selecting the Windows Style..................................................................... 53

Setting a Handset Name............................................................................53

Selecting a Language................................................................................53

EXTRA SETTING..................................................................................................53

Alarm........................................................................................................ 53

Setting Sleep Mode ................................................................................... 54

Game-Sudoku ........................................................................................... 54

Calculator ................................................................................................. 54

Setting Access Code.................................................................................. 55

APPENDIX A VOICE COMMUNICATION SAMPLES ............................................................ 56

Case 1: (Peer-to-Peer mode) VIP-321 to VIP-321 connection via IP address

.................................................................................................................56

Case 2: (Intercom Call) VIP-321 Handset 1 to Handset 2 communications 57

Case 3: Voice communication via IP PBX server – IPX-2000......................58

Case 4: Call Forward Feature ....................................................................60

APPENDIX B THE METHOD OF OPERATION GUIDE ............................................................61

Call Transfer .............................................................................................61

Call Transfer between Handsets................................................................ 61

3-Way Conference.....................................................................................61

Call Waiting .............................................................................................. 62

APPENDIX C VIP- 321 SPECIFICATIONS ..................................................................... 63

Chapter 1

1

Introduction

Overview

With years of Internet telephony and VoIP manufactur ing experience, PLANET now
introduces the newest member of the PLAN ET DECT (Digital Enhanced Cordless
Telecommunications) Station VoIP Phone family: the VIP-321.

As a direct response to feedback from o ur customers, PLANET's new DECT VoIP Phone,
the VIP-321, not only provides quality voice commun ications and Internet sharing
capabilities with other LAN users but also offers DECT interface for daily cordless
telephony communications.

With advanced DSP processor and cutting edge o f VoIP technology, the PLANET
VIP-321 is capable of handling VoIP te lephony into cordless transmission and up to 3
registrations to the SIP proxy. The VIP-321 is able to make calls to either Peer- to-Peer or
voice communication in SIP proxy mode environment. The VIP-321 is the ideal choice for
Voice over IP communications and providing in tegrated Internet sharing features, such
as DHCP server, Virtual server and DMZ support. With these fea tures, users may now
enjoy high quality voice calls and secure Internet access without interfering with routine
activities. To bring the most flexibility to users with the add-on RJ-11 interface for PSTN
connection, users not only can make the daily PSTN communication but also enjoy the
convenience brought by VoIP communications.

With built-in DECT and compatible base of GAP, up to 5 DECT handsets can be
registered on the VIP-321. The pan-Euro pean users can get benefit from the DECT
interface, and the voice communications can be established fro m anywhere in the living
space. The PLANET VIP-321 comes with an intuitive, user-friendly and powerfu l web
management interface so that users can enjoy the ease-of-use and no expertise required
for the VoIP communica tions.

Product Features

• Feature-rich telephone service over home or public areas with Internet/Intranet connection

• Cost effective, field proven compatibility and stability

• SIP 2.0 (RFC3261) Compatible

• Peer-to-Peer / SIP proxy calls

• Up to 5 DECT Handset registering

• Voice codec support: G.711, G.723.1, G.729A/G.729B

• In-band and out-of-band DTMF support

• Call forward, call transfer and call waiting support

• Three-way conference calls and caller ID display support

• Voice processing: Voice Active Detection, DTMF detection/ generation, G.168 echo cancellation

(16mSec.), Comfort noise generation.

DCET Features

• DECT and GAP Compatible

• 1.5” color LCD with backlight

• Phonebook with up to 250 entries

• 100 hours standby time, 8 hours talk time

• 12 Polyphonic ring tones and 3 ring melodies

• Transmitted distance: up to 50~200m indoor / up to 300m outdoor

Package Content

The contents of your product should contain the following items:

DECT VoIP Stand
DECT Handset
Power adapter
Quick Installation Guide
User’s Manual CD
RJ-11 cable x 1
AAA Ni-HH rechargeable batteries x 3

Physical Details

The following figure illustrates the front/rear panel of VIP-321.

Front / Rear View

Front Panel of VIP-321

Physical Interfaces Description

RJ-45 connector, to maintain the existing network structure,

Rear Panel of VIP-321

ÍNote

WAN

LAN

RESET

LINE

Power

connected directly to the xDSL/Cable modem through
straight CAT-5 cable.

RJ-45 connector, for Internet access, connected directly to
Switch/Hub, through straight CAT-5 cable.

Reset to the factory default setting.

RJ-11 connector, connected directly to the PSTN analog line.
Press "＊＊" to switch to PSTN mode.

7.5V DC Power input outlet.

• Machine default IP is http://192.168.0.1. Press RESET

button and hold over 10 seconds will reset the device to
factory default value.

• If press RESET button 1~9 seconds only to enable the

device reset function.

Front panel LED and Button function:

Charge PIN

In Use LED

Top view LED function:

VoIP LED 1 / 2

PWR LED

PAGE /
Registration
Button

LAN LED

WAN LED

LED and Button Description

A

In use

PWR

PAGE / Registration

Button

Charging PIN

LAN

WAN

VoIP 1 / 2

n active LED indicates either Handset has been hanged off or
Incoming call is ongoing.
A solid LED indicates PWR works normally.
Press this button (1~9 seconds) to enable the DECT PAGE
function. Press and hold this button over 10 seconds to enable
DECT Registration function.
To charge for DECT phone.

Light : connection is active.
Blink : data transmitting or receiving.
Off : connection is not established.
Light : connection is active.
Blink : data transmitting or receiving.
Off : connection is not established.
Light : VoIP session has been established.
Off : No VoIP session.

Chapter 2

2

Preparations & Installation

Physical Installation Requirement

This chapter illustrates basic installation of VIP-321

• Network cables. Use standard 10/100BaseT network (UTP) cables with RJ45 connectors.

• TCP/IP protocol must be installed on all PCs.

For Internet Access, an Internet Access account with an ISP, and either of a DSL or Cable modem.

Administration Interface

PLANET VIP-321 provides GUI (Web based, Graphical User Interface) for machine management and
administration.

Web configuration access

To start VIP-321 web configuration, you must have one of these web browsers installed on computer
for management.

• Microsoft Internet Explorer 6.00 or higher with Java support

Default LAN IP address of VIP-321 is 192.168.0.1. You may now open your web browser, and insert

http://192.168.0.1

configuration page.

in the address bar of your web browser to logon DECT VoIP Phone web

VIP-321 will prompt for logon username/password, please enter: root / null (no password) to continue
machine administration.

In order to connect machine for administration, please

LNote

locate your PC in the same network segment (192.168.0.x)
of VIP-321. If you’re not familiar with TCP/IP, please refer
to related chapter on user’s manual CD or consult your
network administrator for proper network configurations.

Installing Batteries into the Handset

You must install three AAA Ni/MH batteries (included in the package) into the VIP-321 handset and
charge them in the base for 15 hours or more before you can use your new VIP-321 Cordless IP
Telephone.

1. Slide the battery cover in the direction of the arrow.

2. Insert the new batteries, as indicated, matching the correct polarity.

3. Replace the battery cover and slide it up until it snaps shut.

4. Put the Handset into the Base.

5. Connect the Base to the AC mains using the supplied AC adapter.

6. Allow the batteries to charge for 15 hours or more before using the Handset to insure a proper first
time charge.

Charging the Handset

Before you use the Handset for the first time, you should fully
charge the new batteries for 15 hours or more.
To charge the handset, simply place it on the base as shown,
you will hear a confirmation beep (charging beep).

ÍNote

When the handset is recharging the battery icon on the
LCD display.

Chapter 3

3

Network Service Configurations

Configuring and monitoring your VIP-321 from web browser

The VIP-321 integrates a web-based graphical user interface that can cover most configurations and
machine status monitoring. Via standard, web browser, you can configure a nd check machine status
from anywhere around the world.

Overview on the web interface of VIP-321

With web graphical user interface, you may have:

 More comprehensive setting feels than traditional com mand line interface.
 Provides user input data fields, check boxes, and for changing machine configuration settings.
 Displays machine running configuration.

To start DECT VoIP Phone web configuration, you must have one of these web browsers installed on
computer for management.

 Microsoft Internet Explorer 6.00 or higher with Java support

Manipulation of VIP-321 via web browser

Execute your web browser, and insert the LAN IP address (default: 192.168.0.1), WAN IP address
(172.16.0.1) of VIP-321 in the address bar. After logging on machine with username/p assword
(default: root / not password), browse to “Network” --> “Network Settings” co nfiguration menu:

Parameter Description

IP address

Mask

Default Gateway

WAN IP address of the VIP-321
Default: 192.168.0.1

WAN mask of the VIP-321
Default: 255.255.255.0
Gateway of the VIP-321
Default: 192.168.0.254

Connection Type Description

Connection Type

Fixed IP The ISP will assign IP address, and related information.

DHCP Client

PPPoE

Data required.

In most circumstances, it is no need to configure the DHCP
Settings.
The ISP will assign PPPoE username / password for Internet
access.

After confirming the modification you’ve done. Please click on the Submit button to apply settings
and browse to "Save & Reboot" menu to reboot the machine to make the settings effective.

Save Change to Flash Memory

Most of the VIP-321 parameters will take effective after you modify, but it is just temporary stored on
RAM only, it will disappear after your reboot or power off the DECT VoIP Phone, to save the
parameters into Flash ROM and let it take effective forever, please remember to press the "Save &
Reboot" button after you modify the parameters.
When users login the web page, users can see the VIP-321 system information li ke firmwa re versi on,
company…etc in this main page.

VIP-321 main page

Chapter 4

VoIP Configurations

4

Configurations DECT Base Settings

This device support 2 SIP phone calls simultaneously. The SIP “Phone Setting” menu includes Call
Forward, SNTP Settings, Volume Settings, DND Settings, Dial Plan Settings, Flash Time Setting,
Call Waiting Setting, Alarm Settings and Prefix to PSTN settings. Configuration an advanced SIP

phone call environment through configuring the settings described as below:

Phone Book settings

The VIP-321 support a phone book with up to 140 sets of the SIP account in 14 pages. User can make
the index number (Phone item) for speed dialing, give a phone name (Name) for reference and enter
the SIP account number (or URL). Configuration procedures are described as below: User can make
calls via Phone Book feature of VIP-321.

Parameter Description

Phone Book Page

The default is Page 1. It can select Page1 ~ Page 14
to look round Phone Book records

Phone

Name

URL

Select

If you need to add a phone number into the Phone Book list, you need to input the position, the name,
and the phone number (by URL type). When you finished a new phone list, just click the “Add Phone”
button.
If you want to delete a phone number, you ca n select the phone number you want to delete then click
“Delete Selected” button.
If you want to delete all phone numbers, you can click “Delete All” button.

The record number from 0 ~ 139, it can set up 140
records in total
The name of Phone Book records, it only can input
numerals
Fill in the outgoing number (Line Number) or IP
address
To select this record

Call forward

This page defines Call Forward function. You can setup the phone numbe r you want to forward in this
page. There are three type of Forward mode. You can choose All Forward, Busy Forward, and No
Answer Forward by click the icon.

Parameter Description

All incoming call will forward to the number you chosen. You can input

All Forward

Busy Forward

No Answer Forward

the name and the phone number in URL field. If you select this fun ction,
then all the incoming call will direct forward to the speed dial number you
choose.
If you are on the phone, the new incoming call will forward to the number
you choose. You can input the name and the phone number in URL field.
If you can not answer the phone, the incoming call will forward to the
number you chosen. You can input the name and the phone number in
URL field. Also you have to set the Time Out time for system to start to
forward the call to the number you choosed.

SNTP settings

This page defines the primary and second SNTP Server IP Address, to get the date/time information.
Also you can base on your location to set the Time Zone, and how long need to synchronize again.

Volume Setting

Selects the “Volume Settings” item to configure the settings for adjust the handset volume and
sending gain.

Parameter Description

Handset Volume
PSTN-Out Volume
Handset Gain
PSTN-In Gain

To set the volume for you can hear from the handset.
To set the volume for you can hear from the PSTN line.
To set the volume send out to the other side’s handset.
To set the volume send out to the other PSTN side’s handset.

Block Setting

This page defines the Block Setting to keep the phone slience. You can choose Always Block or Block a
period.

Parameter Description

Always Block

Block Period

Dial Plan Settings

All incoming call will be blocked until disable this feature.
Set a time period and the phone will be blocked during the time period. If
the “From” time is large than the “To” time, the Block time will from Day 1
to Day 2.

This page defines the Dial Plan Setting function. This function is wh en you input the phone number by
the keypad but you don’t need to press “#”. After time out the system will dial directly.

Parameter Description

Drop Prefix

The rule of add or replace code. If setup as No, it will add the prefix number
prior to the identification number. If setup as Yes, it will replace the
identification number.

Replace rule

The prefix number. It only accept the numeral and the max length is 8.

+

Dial Now

Auto Dial Time
Use # as send key

The identification number. It can accept the numeral or symbol and the max
length is 40.

 Symbol: It only accept the [+], [x]
 +: It means as “or”. For example, [123+456+334+5xx] even if [123

or 456 or 334 or 5xx]

 x: It is equal to 0~9. For example, [5xx] even if the number begin 5.

If the dialing number are match with this field, it will dial out and need not to
press the “#” key to end the dialing. It accepts the numeral or symbol, and the
max length are 124.

Note: The starting number can’t be the “0”. For example, if the number is
“0xxxx”, because the starting number is “0”, so that the system will ignore this
dial plan.

Stop dialing after seconds then send dial number out.
If setup as Yes, the system sill stop to receive the dialing number when

receive the [#] key. The system also will to determine the Auto Dial Time, it
will carry out the calling if there isn’t receive the digit after the Auto Dial Time.

Use * for IP dialing

If setup as No, the system just according to the Auto Dial Time to determine
the end time.

If setup as Yes, the system will look on [*] as [.]. For example, if dial the
“192*168*0*100#”, it will dial out as “192.168.0.100#”.

If setup as No, it just look on [*] as [*]. For example, if dial the “700*#”, it will
dial out as “700*#”.

Descriptions of example:

Example_1: Drop prefix: No, Replace rule 1: 002, +: 1234+4321 (No limit the digit length)

1. If the dialing number is start as “1234”, it will add the 002 at begin. The real dialing number is
[0021234…].

2. If the dialing number is start as “4321”, it will add the 002 at begin. The real dialing number is
[0024321…].

Example_2: Drop prefix: Yes, Replace rule 2: 006, +: 002+003+004 (No limit the digit length)

1. If the dialing number is start as “002”, it will replace 002 by 006. The real dialing number is
[006…].

2. If the dialing number is start as “003”, it will replace 003 by 006. The real dialing number is
[003…].

Example_3: Drop prefix: No, Replace rule 3: 007, +: 5xxx+35xx (Has limit the digit length)

1. If the dialing number start as “5” and follow 3 digits, it will add the 007 at begin. The real
dialing number is [0075xxx].

2. If the dialing number start as “35” and follow 2 digits, it will add the 007 at begin. The real
dialing number is [00735xx].

Example_4: Dial Now: *xx+#xx+11x+xxxxxx

1. If the dialing number is match with the rule of “*xx”, it will send out the dialing number directly.
For example, *00/ *01/ *02…*99.

2. If the dialing number is match with the rule of “#xx”, it will send out the dialing number directly.
For example, #00/ #01/ #02…#99.

3. If the dialing number is match with the rule of “11x”, it will send out the dialing number directly.
For example, 111/ 112/ 113…119.

If the dialing number is match with the rule of 8 digits, it will send out the dialing number directly.
For example, 12345678.

Flash Time Setting

When you use the PSTN Phone and you need to press the Hook to do the Flash (Switch to the other
phone line or HOLD), this function is for you to set the time you press the Hook to represent the Flash
function.
Beside the above settings, VIP-321 also can set the flash time of FXO port.

Call waiting Settings

When you are talking with other people, You can choose If you want to hear the notice when there is a
new coming call. If the call waiting function is On, if there is a new incomeing call, you will hear the call
waiting notice in your current call. If you set the function to Off, then you will not hear any notice.

Alarm Settings

This page defines the Alarm setting in this page. It provides the alarm function, and it can set up the
Alarm Time to get the telephone ringed up every day.

Parameter Description

Alarm

Alarm Time

Current time

The default is Off.
If set up as On, the telephone will ringed up at the specific time.

It can set up the system prompt time with 24 hours
The next alarm time

Prefix To PSTN settings:

“Prefix To PSTN” defines which dialing numbers will be switch (send out) to PSTN directly. User don’t
need to dial "

matches to the prefix number in prefix table, it will be sent out to PSTN.
Selects the “Prefix To PSTN ” item to edit the phone prefix table. One can configure up to 8 sets of
phone prefix in the table and each maximum length is 7 digits.

＊＊" before dialing the PSTN phone number. In the other word, when the dialing number

DDNS Settings

This page defines the DDNS setting in this page. You need to have the DDNS account and input the
informations properly. You can have a DDNS account with a public IP address then others can call you
via the DDNS account. But now most of the VoIP applications are work with a SIP Proxy Server. When
you finished the setting, please click the Submit button.

VLAN Setting

A virtual LAN, commonly known as a VLAN, is a method of creating independent logical network
within a physical network. Seve ral VLANs ca n co-exist wit hin such a net work. This h elps i n reducing t he
brocast domain and administratively separating logical segments of LAN (like company departments)
which should not exchange data using LAN (they still can by routing).

Parameter Description

VLAN Packets

The default setting is OFF. When turn on the “VLAN Packet”, it will enable the
VLAN function.

VID, CFI

User Priority

One must also set the VID (VLAN ID, supported by VLAN Server) and CFI
(Canonical Format Indication) property for the VLAN operation.

One can also set the user priority for 0~7.

Virtual Server Settings

One can add and deletes virtual server to/from the virtual server list, which up to 24 (no. 0~23 in three
pages) virtual servers could be added. User can checking the "Select" fields and click the "Enable
Selected" button to enable them, opposite if want to delete the virtual server need to checking the
“Delete Selected” and can also delete all by check the “Delete All” button.

PPTP Settings

The PPTP works by sending a regular PPP sessio n to the peer with the Generi c Routing Enca ps ulation
(GRE) protocol. A second session on TCP port 1723 is used to initiate and manage the GRE session.
PPTP is difficult to forward past a network firewall because it requires two network sessions.

Parameter Description

PPTP On / Off

PPTP Username

PPTP Password

To enable and disable the PPTP function by selecting this field.
This is authenticated by a Username. For getting service, need to fill in PPTP

Username.
This is authenticated by a Password. For getting service, need to fill in PPTP

Password.

Configure the SIP Service settings

The SIP Setting menu includes Service Domain settings, Port settings, Codec settings, Codec ID
settings, DTMF settings, Rport settings, and other settings (SIP QoS, etc.) items. Please below

can construct the advanced SIP settings by supplier’s technical supports.

Service Domain Settings

In Service Domain Function need to input the account and the related informations in this page, please
refer to your ISP provider. You can register three SIP account in the ATA. You can dial the VoIP phone
to your friends via first enable SIP account and receive the phone from these three SIP accounts.
First you need click Active to On the Service Domain, then you can input the following items:

Parameter Description

To switch Phone1 or Phone2 page when configuration the Service Domain

Phone No.

Display Name

Line number

Setting, that this VIP-321 is able to support two VoIP line in the some time
and each phone line can register up to tree SIP account.

Please input the name you want to display.
Please input the User Name get from your ISP.

Register Name

Please input the Register Name get from your ISP.

Register Password

Domain Server

Proxy Server

Outbound Proxy

Subscribe for MWI

Switch to PSTN

Status

You can see the Register Status in the Status item. If the item shows “Registered”, then your Phone
Adapter is registered to the ISP, you can make a phone call direcly.
If you have more than one SIP account, you can following the steps to register to the other ISP.
When you finished the setting, please click the Submit button.

Please input the Register Password get from your ISP.
Please input the Domain Server get from your ISP.
Please input the Proxy Server get from your ISP.
Please input the Outbound Proxy get from your ISP. If your ISP does not

provide the information, then you can skip this item.
User can hear indicate tone in handset when have some new message.
In direct switch to PSTN for incoming SIP call.
To show up current register status.

The VIP-321 can register to three different SIP Proxies at the same time. It can receive any on e of
different SIP accounts inco ming call, and it can switch to any one SIP accounts for making calls
through input the switch code.

Realm switch code:
1 ealm 1 *: R

*: R

2 ealm 2

*: R

3 ealm 3
For example: The default is realm 1, input the 2* (Follow by the # key) from keypad and hang up the
telephone set. It will switch to realm 2, and it can make the SIP calls via realm 2.

For VIP-321 can register to three different SIP Proxy

ÍNote

servers at the same time. The Realm 2 and Realm 3 are backup
purpose. It can receive any one of different SIP accounts
incoming call, if users want to select the Realm 2 or Realm
3 of accounts for making outgoing calls. Please press the
“*2” or “*3” key to switch to other SIP Proxy servers for
make outgoing calls from Realm 2 or Realm3.

Meanwhile, when the Realm 1 account is failed, the Realm
2 will be available for outgoing calls services. (When the
Realm 1 is effective, the Realm 2 cannot be used for dialing
out.)

Port Settings

This page defines the SIP and RTP port number in this page. Each ISP provider will have different
SIP/RTPport setting, please refer to the ISP to setup the port number correctly. When you finished the
setting, please click the Submit button.

Parameter Description

SIP Port of Phone 1

RTP Port of Phone 1

SIP Port of Phone 2

RTP Port of Phone 2

Enter a number to define the SIP port number for the SIP phone 1.
The default port number of SIP Phone1 is 5060.
Enter a number to define the RTP (Real-time Transport Protocol) port
number for the SIP Phone 1. The default setting is 60000.
Enter a number to define the SIP port number for the SIP phone 2.
The default port number of SIP Phone2 is 5062.
Enter a number to define the RTP port number for the SIP Phone 2. The
default setting is 60100.

Codec Settings

This page defines the Codec priority, RTP packet length, and VAD function in this page. You need to
follow the ISP suggestion to setup these items. When you finished the setting, please click the Submit
button.

Codec ID Setting

This page defines the Codec ID. Sometimes 2 VoIP devices with different Codec ID will cause the
interoperability issue. If you are talking with others got some problems, you may ask the other one what
kind of Codec ID he use, and then you can change your Codec ID. When you finished the setting,
please click the Submit button.

DTMF Setting

This page defines the RFC2833 Out-Band DTMF, Inband DTMF and Send DTMF SIP Info in this page.
To change this setting, please following your ISP information. When you finished the setting, please
click the Submit button.

RPort Settings

This page defines the RPort Enable/Disable in this page. To change this setting, please following your
ISP information. When you finished the setting, please click the Submit button.

Other Settings

This page defines the Hold by RFC, Voice/SIP QoS and SIP expire time in this page. To change these
settings please following your ISP information. When you finished the setting, please click the Submit
button. The QoS setting is to set the voice packets’ priority. If you set the value higher than 0, then the
voice packets will get the higher priority to the Internet. But the QoS function still need to cooperate with
the others Internet devices.
A Domain Name Server (DNS) SRV record helps connecting to a SIP user in a similar way that an MX
record helps email delivery. When you send email to "[e-mail]", the MX record for
example.com might tell the mail transfer agent to deliver email to a completely different machine, such
as "zaphod.foobar.com". Similarly, when you want to make a SIP phone call to [e-mail],
the SRV record might tell your computer that it should connect to "galaxy.starsystem.tw" to do so.
Dialing by domain names lets a SIP user have a single public "SIP address" which can be redirected at
will to their current location. SRV records maintain stability and also opens up the possibility to use your
own domain, regardless of the domain of the SIP service you are using.

DNS SRV resource records indicates how to find services for various protocols.

STUN settings

This page defines the STUN Enable/Disable and STUN Server IP address in this page. This function
can help your Phone Adapter working properly behind NAT. To change these settings please following
your ISP information. When you finished the setting, please click the Submit button.

Auto Configuration

This page defines the Auto Configuration (Auto Provision) setting. ATA supports TFTP, FTP, HTTP and
IP PBX auto configuration function in total. In IP PBX Auto Configuration Setting you need to check with
your service provider if they have provided this function. Usually this function will be boundle with an IP
PBX to use in the office.

Parameter Descriptions

Set to enable the Auto-Provision and

Auto Configuration

select the configuration through TFTP,

HTTP or FTP.

Default
Setting

Off

Selection Range

Off,
TFTP,
HTTP

FTP

TFTP Server

HTTP Server

HTTP File Path

FTP Server FTP Server domain name (or IP address) None Max. length: 128

FTP Username

FTP Password

File Path

TFTP Server domain name (or IP

None Max. length: 128

address).
TFTP Server domain name (or IP

None Max. length: 128

address).
The file path under HTTP server, for

None Max. length: 128

example /aps_cfg/123/

FTP user name for logging in to the FTP

None Max. length: 64

Server.
FTP user password for logging in to the

None Max. length: 64

FTP Server.
The file path under FTP server, for

None Max. length: 64

example /aps_cfg/123/

PTT Settings

This page defines the PTT settings. When VIP-321 connected to different country’s PSTN Line, you

have to set the country’s setting to meet the requirement. When you finished the setting, please click
the Submit button.

MAC Clone Settings

This page defines the MAC Clone Settings. Some ISP servers check the MAC address for the
authentication on the PPPoE interface, so if PC is setup internal in the VIP-321, the MAC Clone Setting
must to be enabling, that this VIP-321 will copy the PC’s LAN MAC address to the WAN of VIP-321 for
communicating with ISP server properly. When you finished the setting, please click the Submit button.

Advanced Settings

This page defines the extra Advanced Settings. Allow user to configure the ICMP (Internet Control
Message Protocol), Send Anonymous CID (Caller ID), SIP Encryption, PPPoE retry and System Log
Server settings.

Parameter Description

ICMP Not Echon

Send Anonymous CID

SIP Encrypt

System Log Server

Set “Yes” to disable the ICMP response, that this Ping response function is
enable as setting to “NO“.

Enable the device to send the anonymous caller ID.
To enable the SIP encryption function. The default is set to “Disable“.

Please contact to supplier technical support for changing this setting.

Please input Log Server IP address and select Server type.
This feature is reserved for the further applications.

System Authority

In System Authority you can change your login password. Please fill the new user name and password
then click “Submit“ to save the change and reboot the device. That the “Reset“ be used clear to typeing
characters.

Firmware Upgrade

In Firmware Upgrade function you can update new firmware via HTTP or TFTP methods in this page.

For technological consideration, we’ve strongly suggested refering to the following upgrade methods
for update your device.

Auto Upgrade

The device can update new firmware with the auto upgrade file format automatically by the Auto
Upgrade function.

Configuration Settings

Auto Update

Descriptions

Set to enable the Auto-update and
select the configuration through
TFTP, HTTP or FTP.

Default

Selection Range

Setting

Off,

TFTP,

Off

HTTP,

FTP

TFTP Server

TFTP Server domain name

None Max. length: 128

(or IP address).

HTTP Server

HTTP Path

FTP Server

FTP Username

FTP Password

File Path

Check New Firmware

Scheduling (Days)

TFTP Server domain name
(or IP address).
The file path under HTTP server, for
example /aps_cfg/123/
FTP Server domain name
(or IP address).
FTP user name for logging in to the
FTP Server.
FTP user password for logging in to
the FTP Server.
The file path under FTP server, for
example /aps_cfg/123/
Select the timing to update the F/W
as “Power ON” or by “Scheduling”
Enter scheduling days for periodical
update.

None Max. length: 128

None Max. length: 128

None Max. length: 128

None Max. length: 64

None Max. length: 64

None Max. length: 64

Power

ON

14 1 ~ 33 days

Power ON,

Scheduling

AM 00:00 – 05:59
AM 06:00 – 11:59
PM 12:00 – 17:59
PM 18:00 – 23:59

Notify only,

Automatic

Scheduling (Time)

Automatic Update

Firmware File Prefix

AM
Select the duration time for periodical
update.

Select the operation type:
“Notify only” for just notifying or
“Automatic” for updating
automatically.
TA2S1O TA2S1O Max. 32 bytes ASCII

00:00

–

05:59

Notify

only

If the Check new firmware field selected to Power On, the machine will chck the new firmware
accoeding the scheduling time/date and power on. If there are new firmware can be upgraded,
the machine don’t carry firmware update out automatic. The machine will send the prompt
sounds when pick up the handset, and it needs to update firmware by manual.

Reset to Default

In Default Setting you can restore the DECT VoIP Phone to factory default in this page. You can just
click the Restore button, then the DECT VoIP Phone will restore to default and automatically restart
again.

Save & Reboot

In Save & Reboot page you can save the changes you have done. If you want to use ne w setting in the
DECT VoIP Phone, You have to click the Save button. After you click the Save button, the DECT VoIP
Phone will automatically restart and the new setting will effect.

Configure the Registration settings

This chapter illustrates DECT handset of VIP-321 configuration, to enable the DECT
registering/deregistration and paging process for registering/deregistering and paging a handset.

DECT Registration Setting

In DECT Registration Setting page, allow user enable registering mode for VIP-321 via Web browser.

To do the Registering through the push button:

User can also push and keep the PAGE/Registration push button over 10 seconds and then
release the push button to enable the DECT registering process.

Atter enable registering mode, the PWR (red) LED will flash ON-OFF(each 0.5sec) continuously
to indicate that the device has entered the registering state.

DECT De-registration

In this DECT De-registration page. Allow user to de-registration the DECT handset.

DECT Handset Page Setting

In DECT Handset Page Setting page, user can press “Submit“ to enable DECT Page.

To do Paging through the push button:

One can also push and keep the PAGE/Registration/RESET push button 1 ~9 seconds and then
release the push button to page the DECT handsets.

Start Configuration the DECT Phone

Turning Handset ON/OFF

When you place the handset on the base, it automatically turns on.
To turn the handset on (when it's off), press the button then you switch the display on.
To turn the handset off, keep the button pressed until "Goodbye!" message appears, then the
display turns off.

Nothing will appear on the display when battery power is

ÍNote

Registering a New Handset

You can register to your base additional handsets in order to share the same line with other people. To
do that you should assign a number to each new handset you will register. As you know, the supplied
handset is already registered with the number 1; in fact it shows HS (1). For security reasons, the

very low. You should fully charge the handset before using
it.

registration procedure can be done only by people who are nearby your base and know the base PIN
which acts as phone's authentication code.

Step1. Please press and hole on the DECT Base unit for about 3 second, then releases the

button.
Step2. Press MENU key to display the main menu items.
Step3. Press the navigation key repeatedly to choose, and then press the SELECT key.
Step4. Press the Up or Down key to choose Register H/Set, then press the SELECT key.

Step5. Press the Up or Down key to choose the base number you want. Press the SELECT key in

order to search the base. The display shows "Searching:”
Step6. Press SELECT key to confirm, then the display asks you to enter the base PIN code (preset

to 1590) which acts as phone's authentication code (AC). Enter this code and press the

SELECT key.
Step7. If the registration has performed successfully, the new handset will show the phone and base

numbers (e.g. HS (2) BS (1)) and returns to Standby mode.

The handset can be registered to up to four different base

ÍNote

units in order to extend the radio coverage.

Deactivating a HandIfset

necessary, you can clear the regist

more base units, but you can no

ration of a registered handset in order to stop its access to one or

t deactivate the handset you are using. Just follow these steps.

Step1. Press MENU key to display the main menu items.
Step2. Press the navigation keys repeatedly to choose , and then press the SELECT key.

Enter the current base (preset to 1590) , then prePIN Code SELECTss the key.
Step3. To select BASE Cfg item, then press the Up or Down key to choose Remove Handset and

then press the key. SELECT
Step4. Press the numeric key related to the handset number you want to clear the registration, and

then press the key. SELECT

The display of the handset which you have cleared the registration shows and it

cannot be used anymore with the ba

se.

NOT SUB

Setting Date & TimeIn

Standby mode, the unit can

However, you need to set t

show the current date and time to help you keep your appointments.

he date and time so that the date and time when messages or calls are

received can be displayed correctly.

Step1. Press MENU nu items. key to display the main me
Step2. Press the navigation keys repeatedly to choose , then press the SELECT key to

choose , the current settings are displayed: the time on the uppeClock Hours:

Minutes format and the date in the Day – Month format in.
Step3.

Step4. Press the SELECT key to save the setting.

Please enter the current date and time using the number keypad (4 digits for each as

explained)

r line in the

ÍNote

1. The time setting must be entered in 24H format.

2. In the state of FSK standard, the date and time will be

automatically set when you receive a call to this unit.

Handset Basic Functions

Making a Call

ers up to 25 digits which are shown in the display. If the number is longer than 8 You can dial numb
digits, the display automatically switches a smaller font in order to accommodate the whole number.
You can make your calls in two ways.

Traditional Mode

Step1. Please pick u

p the handset and press the key to engage the line. Then you will hear a

dial tone and that icon appears in the icon area.

Step2. Please dial a telephone number and the display shows th

When you hear your called party, speak with a normal voice.

Step3. To end the call, either press the key or replace the hands

e number as you have entered it.

et on the base.

High Featured Mode

This procedure is more con
and eventually make corrections.

Step1. Please enter a telephone n

mistakes (i.e. the number you dialed is not the one you wanted to call) modify it by using th
Left key.

Step2. When the number correctly appears, press the key to dial it out.

venient and reliable; because you can check the number you have entered

umber and check the number on the display. If you have made

Receiving a Call

e

d, the phone rings and the display show "Incoming Call". If the incoming call When a call is receive
can be identified (i.e. caller's information is transmitted from the network on which the call was made
and the caller doesn't hide it) you will also see the caller's number in the display.

Answer the call, by pressing the key or the ACCEPT key, or if the handset is on the base and you
have activated the "Auto Answer" function , simply pick it up to answer the call, you don't need to

press any key. During the conversation, the display shows the elapsed time.
To end the call, either press the key or replace the handset on the base.

The caller’s identification can work only if your telephone

ÍNote

network supports the service as well as the caller’s one.
However the caller can still hide his/her number.

Adjusting Voice Volume

During a conversation, press the Up or Down key to adjust the level of the earpiece volum e (or the

by the bars of the icon
red, this means the voice volume reach the maximal level.

,the more bars filled blue, the louder the volume. When the last bar is filled

Muting a Call

d hands free speakerphone one, if activated). You can adjust the volume in five levels which are showe

During a conversa
the line cannot hear you. During the period you can still hear the him/her. This mode allows you to have
a conversation with someone near you and avoid that the party at the phone is hearing what you are
saying.

tion, you can temporarily mute the microphone so that the party on the other end of

To mute you microphone, just press the Right key during the conversation: the icon will appear on
the display.

T

o un-mute the microphone, just press again the Right key: the ico will disappear and you will n

restore the normal condition.

Using Speakerphone

During a call, you may turn o
your handset on a surface (e.g. a desk) and enjoy the comfort of the hands free conversation.
To turn the speakerphone on, press the key during a call (line engaged). The icon a
on the display.
To turn the spea

kerphone off, and keep on talking in normal mode, press again the key. The icon

n the speakerphone built in the handset. In this mode you can simply put

ppears

will disappear.

Redialing Last Dialed Number

ain the last dialed number. Your phone allows you to quickly call ag

press the REDIAL key to dial out Pick up the handset and press the key to engage the line. Then

the last dialed number.

Flash Signal

When the line is engaged, the R key sends the Flash signal. This key is used in conj unction with special

services (e.g. call waiting, conference etc.) which can be available in your phone network. Fo r further
details please contact your network tele phone company. Moreover, if you are connected to an
extension of a switchboard (PABX), you can use the R key to locally transfer a call to another
extension.
To transfer a call, or use the said special services, just press the R key while the line is engaged.

Using a Pause

A pause is useful when you access an interactive voice response system, such as an automated
banking system. A pause provides a delay of 3 seconds.
When you are dialing a number in Standby mode and need to insert a pause, please press the PAUSE
key one time.

Out of Range Indication

The bars at the right of the icon continuously show the signal strength received from the base. If you
are too far from the base, the radio signal might become too weak and the phone might not access the

telephone line. In these conditions you can't make or receive phone calls, for this reason, the
turns to red.

icon

Locking the Handset Keypad

This function is useful to avoid unwanted function activations by accidentally pressing any keys when
you are carrying your handset. If you activate the key lock, the keys are inhibited, except for the
ACCEPT key.
If you switch the handset off and on again, the key lock is automatically disabled.

In this condition, when a call comes in, you can answer the call by pre ssing the ACCEPT key. When the
call ends, the keys will be locked again.

To lock the keys, in the Standby mode just keep the key pressed till the display shows the key
lock icon .

To unlock the keys, keep the key pressed again till the key lock icon disappears from the
display.

Temporary Tone Dial Switchover

If you are using the pulse dialing because your telephone line doesn't support tone dialing, you might
not be able to access certain external services (e.g. automatic call centers, voice mailboxes, interactive
telephone systems etc.), because they need the tone dialing. You can avoid this limitation and access
them anyway doing this:

Step1. Please pick up the handset and press the key to engage the line.

Step2. Please press and hold the key until “ ”━ is displayed: your phone is temporarily to the

tone dial mode.

Step3. Please enter the number of the service you need to access as you do normally.

Step4. When you hang up, the phone automatically returns to the pulse mode.

Intercom

If you connected more than one handset to a base (you can connect up to 5 handsets to the same
base), you can have a conversation between two people using two different ha ndsets.

1. Please pick up the handset and pres s the Left key, the display shows " INT->".

2. Please press the number of the handset you want to contact (from 1 to 5). Then the called handset

starts to ring.

3. If the called party can answer your call, he/she can press the key and start talking. Y ou can see

the number of the handset of your called party and the icon in your LCD display

4. At the end of the conversation press the key to return to Standby mode.

Call Transfer between Handsets

If you have more handsets registered to the same base, you can transfer an outside call between the
registered handsets.

1. When you are connected to an external call, press the Left key and the number of the handset

you want to contact (from 1 to 5).

2. If the called party can answer your call, he/she can press the key and start talking.

3. If you want to transfer the incoming call before the called party answer, just press the Left key of

your handset. The call will be transferred.

Setting Up a Three-way Conference Call

When you have both an external call and an intercom call in progress, you can set up a three-way
conference call, like this:
Press and hold key of your handset for more than 2 seconds to set up a three-way conference
call.

Call Lists

Incoming Calls

When you receive a call, if the caller's information is transmitted from the network on which the call wa s
made (and the caller doesn't hide it), the caller's phone number is displayed. Moreover, when there is a
received call which you missed, the pop up message "Missed Call" followed by the number of missed
calls (01, 02, etc.) and the icon will appear on the LCD until you view the details of the missed call.
The last 30 received (or missed) calls are stored in the Incoming Calls list, and you can call the said
numbers back, delete or store them in the phonebook. To view the number you can go to the Incoming
Calls list.

Review/Dialing a Number in Incoming Calls List

Step1. In Standby mode, press the LIST key.
Step2. Press the SELECT key to access Incoming Calls, then the list of incoming calls is displayed on

the screen. That if the list is empty the display will show "No Call".

Step3. Scroll through the incoming calls list using the Up or Down key until you find the desired

number, and press the SELECT key. You will see the date/time in which you received the call.

Step4. To place a call to the number, press the key.

Calls Display Messages Description

When the LCD display shows the message, you can press the OK

Missed Call xx

Private

Out of area

key to access the Incoming Calls list to view the det ails or pre ss th e
CANCEL key to return to the Standby mode.

The message shows on screen and it will be stored in the incoming
call list, if the caller has exercised the option to prevent his name
and number from being sent.

The message will show and be stored in the incoming call list when
someone calls from an area where the telephone company is n ot
offering the caller identification services or an area that is not yet
providing name and number delivery to your area via the long
distance net work.

ÍNote

Error

1. Date and time of the calls can be seen only if you have
previously set the date and time.

2. If an incoming call number is longer than 16 digits, the >> icon
shows at the right side of the time.

The message will show if the phone can not recognize the
information within the caller display messages properly.

Using Incoming Calls Options

You can save, delete or dial a number in the incomi ng calls list as follows:

Step1. Please find the desired number in the incoming calls list.

Step2. Press the SELECT key to display the information of the call.

Step3. Press the SELECT key to display the option menus.

Step4. Press the Up or Down key to choose the desired option:

Incoming Calls Options Description

Allows you to save the number in the phonebook. If the number is

Add to Phonebook

Delete To deletes the selected incoming call number.

longer than 16 digits, the display shows "Copy 16 digit s?” press
the SELECT key to copy 16 digits of the number to the phonebook.

Allows you to delete the whole incoming calls list (a message asks

Delete All

if you really want to delete all the entries). Press the SELECT key to
confirm or CANCEL to exit without deleting the entries.

Outgoing Calls

The last 20 outgoing calls are stored in the Outgoing Calls list. You can review, redial and save the last
20 dialed numbers.

Step1. In Standby mode, press the LIST key.

Step2. Press the Up or Down key to choose Outgoing Calls, then press the SELECT key, that last

dialed number is displayed on the screen. If the list is empty, the display will show "No Call".

Step3. Press the Up or Down key to find the desired number.
Step4. Press the SA VE key to add it to phonebook. Or press the key to redial it.

Step5. To exit, please press Left key to delete the number digits one at a time or wait for the.

ÍNote

the desired location and then press the PAUSE key.

2. If you want to edit the number, move the cursor to the wrong
digit and press the Left key to delete it, and then enter the right
digit or press and hold the key to delete it.

1. If you want to insert a paus e, you only need to m ove the c ursor to

Phonebook

The phonebook built in your cordless phone allows you to store frequently used numbers so that you
can easily make a call without having to remember or enter the phone number . M oreover, it reduces the
risks of wrong dialing. You can store up 250 entries in your internal phonebook.
You can store the phonebook entries in the below stated modes, by using the phonebook menu or in
Standby mode.

Storing Phonebook Entries

By Using the phonebook menu

Step1. Press MENU key to display the main menu items.

Step2. Please repeatedly the key choose , and then press the SELECT key.

Step3. Press Up or Down key to choose Add entry, then press the SELECT key.

Step4. Please enter a name that you want to use for details of entering a name and please see the

“Character Map”, to shift the case, press the # key while entering text.

Step5. Press the Down key in order to move the cursor to number field, and then enter t he appropriat e

phone number, the or icon is changed to the icon. It indicates that you can only
enter digits.

Step6. Press the Down key in order to highlight the ring type number at the right of icon, then

press the Left or Right key to select the ring you like to associate to the number. Every time
you select a ring, the phone sounds with it.

Step7. Press the SELECT key to save the setting.

ÍNote

If you make a mistake while entering a number or name, please
press the CLEAR key to clear the last character. You can also use the
Left or Right key to move on others wrong characters and then press
the CLEAR key to clear them.

Storing phone book in Standby mode

Step1. Enter a phone number in Standby mod e, and then p ress the SAVE key.

Step2. Complete storing the entry by starting from Step 4 described in the last paragraph of the

previous method.

ÍNote

When you are entering the number in Step1, you can also insert one
or more dialing pauses in order to store them in the phonebook as
well.

Character Map

To enter a specific alphanumeric character, press one or more times the relevant key for the required
character according to the following table: once for the first chara cte r, twice for the second and so on.

Key Characters in the display order

0
1
2 A B C a b c ä à 2
3 D E F d e f é è 3
4 G H I g h I ì 4
5 J K L j k l 5
6 M N O m n o ñ ö ò
7 P Q R S p q r s 7 β
8 T U V t u v ü ù 8
9 W X Y Z w x y z æ ã ø Æ

（spc） € ￥ $ ¡ £ ¿ 0

. , ？ ＊ ！ － ＃ @ & / ： （ ） " 1

Review/Dialing a Number in Phonebook

You can search the entries stored in the phonebook by entering the first initial characters of their n ames
(alphabetical search). You can also scroll through the whole list of the phonebook entries in Standby
mode without accessing the Phonebook menu.

By alphabetical search

Step 1. Press MENU key to display the main menu items.

Step 2. Press repeatedly the key to choose , and then press the SELECT key.

Step 3. Press the SELECT key to access Review.

Step 4. Please enter the first few letters of the name by using the alphanumeric keys, and press the

SELECT key. You can view the details of the selected entry.

Step 5. Press the key to dial it.

Searching by scrolling the phonebook list

Step 1. Please press the Down key in Standby mode. The display shows the wh ole list of all of the

entries in alphabetical order.

Step 2. Repeatedly press the Up or Down key to scroll to the desired.

Step 3. Press the SELECT key to view the details of the selected entry.

Step 4. Press the key to dial it.

Using Phonebook Entries Options

You can edit, delete or dial it in the Phonebook as follows:

Step 1. Please find the desired number in the phonebook.

Step 2. Press the SELECT key to view the details of the selected entry .

Step 3. Press the SELECT key to display the option menus.

Step 4. Press the Up or Down key to choose the desired option:

Phonebook Options Description

Edit Allows you to edit the number in the phonebook.

Delete Deletes the selected phonebook entry.

Delete All Deletes all the phonebook entries.

Caller ID on Call Waiting

When you have subscribed to call waiting service from your local company, this telephone will indicate
the name and number of the second caller while you are having a conversation with the first caller.
Press the R key to answer the second caller . When you wa nt to transfer to th e first call, press t he R key
again to continue your conversation with the first caller.

Handset & Base Setting

Selecting Ring Type & Volume

You can select your own external and internal ring sound and adjust the volume. There are 12
polyphonic ring tones, 3 ring melodies and 4 volume levels for choosing. You can also adjust the
volume "0" to turn off the ringer.

Step 1. Press MENU key to display the main menu items.

Step 2. Press the navigation keys to choose , and then press the SELECT key.

Step 3. Press the SELECT key to choose Ext Calls Ringer, or press the Down key to choose Int Calls

Ringer, and then press the SELECT key.

Step 4. Press the Left or Right key to select the ring tone you like. Each time you press the Left or

Right key, the handset sounds with the selected ring.

Step 5. Press the SELECT key to save the ring tone setting and enter the ring volume setting.

Step 6. Press the Left or Right key to choose the volume level you want. Each time you press the Left

or Right key, the handset sounds with the selected loudness.

Step 7. Press the SELECT key to save the setting and return to the previous menu.

Setting Key Tone

Every time you press a key, your handset acknowledges it with a key tone. You can disable the key
tones for a silent use.

Step 1. Entered to the MENU > H/Set Setting item.

Step 2. Press the Up or Down key to choose Key Tone.

Step 3. Press the SELECT key to activate the function, the icon will appear at the right of the Key

Tone item.

Step 4. Press again the SELECT key to deactivate the function, and the icon will disappear.

Changing Handset PIN

Handset PIN's are required to protect your phone against unauthorized use. There are set to 1590 at
the factory. You can change the PIN's as follows:

Step 1. Entered to the MENU > H/Set Setting item.

Step 2. Press the Up or Down key to choose PIN Code, then press the SELECT key.

Step 3. Enter the current PIN code, and then press the SELECT key.

Step 4. Enter the new four-digit PIN you want to use, and pre ss the SELECT key.

Step 5. Enter the new PIN code again to confirm it, and then press the SELECT key to save the setting.

ÍNote

At Step 4 , If you enter the wrong PIN code, your phone will generate
a warning sound.

Reset Handset PIN

If you forget the handset PIN code you have set, you can change the PIN codes into the default ones
(1590) as follows:

Step 1. Turn off the handset.

Step 2. Turn on the handset then hold the “0” key immediately before the handset shows "Searching".

The display will show "Reset PIN?” press the right soft key to confirm. After "Saved!" shows
on the LCD display, the PIN is reset successfully.

Base Selection

Your handset can be used with up to 4 base units, provided that it has been previously registered with
them. This menu option allows you to select the base you want to use:

Step 1. Entered to the MENU > H/Set Setting item.

Step 2. Press the Up or Down key to choose Select Base, then press the SELECT key.

Step 3. Press the Up or Down key to select the base you want, then pre ss the SELECT key. The icon

will appear at the right of the selected base.

Step 4. Press the key to return to Standby mode.

ÍNote

1. The icon will appear at the right of the selected base.

2. If the selected base has not been registered with your handset,
the display will show "NOT SUB x" (The x is the base number 1 - 4).

3. At select base, you can select "Best Base". It will automatically
find the first available unit when you lose contact while moving
around.

Resetting the Handset

If you reset the handset, all the user selectable features restore to the factory preset initial settings, all
the numbers in phonebook will be erased, as well as the incoming/outgoing call lists etc. But the
following are not reset:

Flash time, Key tone, Handset PIN, contrast, Window style, Language

If you have made many wrong settings and you want to restore the handset to the factory preset initial
settings.

Step 1. Entered to the MENU > H/Set Setting item.

Step 2. Press the Up or Down key to choose Handset Reset.

Step 3. The handset asks you to enter the current handset PIN co de (the default PIN is 1590). Use the

numeric keys to enter and press SELECT key, then the display shows "Reset?” press the
SELECT key to confirm.

Step 4. Press the key to exit.

ÍNote

When you reset the handset you will lose any date stored in it (e.g.
name and numbers in phonebook). Don’t forget to note them down
before resetting the handset.

Setting Auto Answer

With this feature, you can answer a call by just picking up the handset from the base without pressing
any key.

Step 1. Entered to the MENU > H/Set Setting item.

Step 2. Press the Up or Down key to choose Auto Answer, then press the SELECT key to activate the

feature, and the icon will appear at the right of the Auto Answer item.

Step 3. Press again the SELECT key to deactivate the function, and the icon will disappear.

Setting Display

Using this feature, you can customize the standby display acco rding to your t aste and needs (wall pap er
and color).

Adjusting the Display Contrast

This adjustment will allow you to optimize the visibility of the display by changing its contrast according
to the environment conditions.

Step 1. Entered to the MENU > H/Set Setting items an d then selected "Display Setting"

Step 2. Press the Up or Down key to choose Contrast, then press the SELECT key.

Step 3. Press the navigation keys repeatedly to choose among the 11 available contrast levels,

and then press the SELECT key.

Selecting the Wallpaper

Step1. Entered to the MENU > H/Set Setting items and then selected "Display Setting".

Step2. Press the Up or Down key to choose Wallpaper, then press the SELECT key. The current

setting appears on the display.

Step3. Press the navigation keys to choose among 10 pre-defined wallpaper images, and then

press the SELECT key.

Selecting the Windows Style

Step 1. Entered to the MENU > H/Set Setting items, and the n sele cted "D i splay Setting".

Step 2. Press the Up or Down key to choose Windo ws Sty le. The current setting appears on the

display.

Step 3. Press the navigation keys to choose among 8 pre-defined color styles, and then press the

SELECT key.

Setting a Handset Name

Step 1. Entered to the MENU > H/Set Setting items, and the n sele cted "Display contrast".

Step 2. Press the Up or Down key to choose Handset Name, then press the SELECT key.

Step 3. At this time, enter the name, up to 16 characters long, you want to assign to the handset and

then press the SELECT key. You will see the icon at the right side of the Handset Name
item.

Step 4. Press the key to return to Standby mode. You wi ll see the result of your settings (name of

the handset instead of the number of the base followed by the number of the handset).

Step 5. To deactivate this feature, press the SELECT key again when the LCD display shows the icon

at the right side of the Handset Name item.

Selecting a Language

You can change the language used to display the menu messages.

Step 1. Entered to the MENU > H/Set Setting items.

Step 2. Press the Up or Down key to choose Language, then press the SELECT key. The current

language appears on the display.

Step 3. Press the navigation keys to select the language you want, and then press the SELECT

key.

Extra Setting

Alarm

This option allows you to set one alarm that can ring once.
Activating the Alarm Feature.

Step1. Press MENU key to display the main menu items.

Step2. Press repeatedly the key to choose icon, and then press the SELECT key .

Step3. Press the Up or Down key to choose Alarm, then press the SELECT key.

Step4. You are now on the time field. Set the time with hh:mm format by using the numeric keys.

Step5. Press the SELECT key to save the alarm time setting and enter the alarm ring type setting.

Step6. Press the Left or Right key to select the ring type for the alarm.

Step7. Press the SELECT key to save the setting and exit to the previous menu. You can see the icon

appears at the right of the Alarm item and the icon will appear at the left of the time.

Step8. When the alarm sounds, press any key to switch it off.

Setting Sleep Mode

This feature allows you to not be disturbed by the ring sound at night. If the sleep mode i s activated, the
ring volume automatically switches to minimum volume level during time from 23:00 to 6:59.

Step1. Entered to the MENU > Extra items.

Step2. Press the Up or Down key to choose Sleep mode.

Step3. Press the SELECT key to turn on this feature you can see the icon appears at the right of

the Sleep mode item and in Standby mode the icon will appear at the right of the date.

Game-Sudoku

There is a game for you playing in the leisure time.
The game's instruction: You should input digits (1 to 9) in the empty grids one at a time in order to fill in
the whole layout, but it does not allow inputting the same digit in one row or one line.

Step1. Entered to the MENU > Extra items.

Step2. Press the Up or Down key to choose Game-Sudoku, then press the SELECT key to start

playing.

ÍNote

During playing the game, press key for help and press again
to return to the game.

Calculator

Using this feature, you can use the phone as a calculator. You can perform calculations including
addition, subtraction, multiplication and division on your phone.

Step1. Entered to the MENU > Extra items.
Step2. To select Calculator, then press the SELECT key .
Step3. Enter the first number (operand) using the numeric keys.

Step4. T o select the operation for four calculations, pre ss the Left or Right keys to choose the required

arithmetic symbol appears:
Step5. Enter the second number (second operand) using the numeric keys
Step6. To get the result, press the SELECT key.

ÍNote

To insert a decimal point, press key or use the Left or Right key
to select the "." symbol.

Setting Access Code

Some telephone systems, such as PABX (Private Automatic Branch of eXchange) or KTS (Ke y
Telephone Systems), require an access code (e.g. 9 or 0) to access an external line and listen for the
outside dial tone before dialing the outside number. You can set your phone in order to automatically
insert one-digit access code when you use a phone number from the received calls list. For details
about the received calls list, see the 'Incoming calls".

Step1. Entered to the MENU > Extra items.

Step2. To select Access Code, then press the SELECT key.

Step3. Use the Left or Right key to select the access code from 0 to 9.

Step4. Press the SELECT key to save the setting.

ÍNote

The item is reserve for SMS message feature in next
version DCT-101, that unavailable for current version.

Appendix A Voice Communication Samples

There are several ways to make calls to desired destination in VIP-321. In this section, we’ll lead you
step by step to establish your first voice communication via web browsers operations.

Case 1: (Peer-to-Peer mode) VIP-321 to VIP-321 connection via IP address

Assume there are two VIP-321 in the network the WAN IP address are 172.16.0.1, 172.16.0.2
DECT VoIP Phone is registering to the base of the VIP-321 respectively.

172.16.0.1 172.16.0.2

1 9 2 1 6 8

* * 0

2

*

Test the scenario:

1. Press the button on VIP-321 A

2. Press the keypad: 172*16*0*2 shall be able to connect to the VIP-321 B.

3. Then the phone in 172.16.0.2 should ring. Please repeat the same dialing steps on VIP-321 B

to establish the first voice communication from VIP-321 A

Case 2: (Intercom Call) VIP-321 Handset 1 to Handset 2 communications

If you connected more than one handset to a base (you can connect up to 5 handsets to the same
base), you can have a conversation between two people using two different ha ndsets.

DECT VoIP Phone are registering to the base already of the some VIP-321.

VIP-321

HS1

Test the scenario:

HS2

1. Please pick up the handset and press the Left key, the display shows " INT->".

2. Please press the number of the handset you want to contact (from 1 to 5). Then the called
handset starts to ring.

3. If the called party can answer your call, it can press the key and start talking. Y ou can see the
number of the handset of your called party and the icon in your LCD display.

4. At the end of the conversation press the key to return to Standby mode.

Case 3: Voice communication via IP PBX server – IPX-2000

Registration /
Authentication

Registration /
Authentication

 VIP-321 A IP Address: 172.16.0.1

Line Number: 100

IPX-2000 LAN IP Address: 172.16.0.200

Device configurations on the VIP-321:

STEP 1:

Log in IPX-2000 and create two testing accounts/password: 100 / 123 (for ATA A
123 (for VIP-321 B

STEP 2:

Please log in VIP-321 via web browser, browse to the SIP settings menu and select the
Service Domain Settings menu. In the setting page, please insert the account/password

information obtained from your service provider (in this sample, we’re using PLANET
IPX-2000 as the PBX server for SIP account, call authentications), and then the sample

) for the voice calls.

 VIP-321 B IP Address: 172.16.0.2

Line Number: 200

), and 200 /

configuration screen is shown below:

STEP 3:

Repeat the same configuration steps on VIP-321 B
status, make sure the registrations are completed.

, and check the machine registration

Test the scenario:

1. Pick up the telephone and press the key on VIP-321 A.

2. Press the keypad: 200 shall be able to connect to the VIP-321 B
Then the telephone set in VIP-321 B
B to establish the first voice communication from VIP-321 A.

should ring. Please repeat the same dialing steps on VIP-321

.

Case 4: Call Forward Feature

In the following samples, we’ll introduce the Call Forward Feature applications.
In this example, there are three VIP-321 register to IPX-2000 and VIP-321_A had set Call Forward
function to VIP-321_B.

Machine configuration on the VIP-321:

Please log in VIP-321_1 via web browser , browse to the Phone Settings menu and select
the Call Forward Setting menu. In the setting page, please enable the All Forward function
and fill in the Name and URL of VIP-321_B, then the sample configuration screen is shown
below:

Test the scenario:

1. VIP-321_C pick up the telephone and press key .

2. Dial the number 1001(VIP-321_A).

3. Because VIP-321_A had set up All Forward function to the number 2002(VIP-321_B).

4. The number 2002(VIP-321_B) will ring up then it pick up the telephone and communication

with the number 3003(VIP-321_C).

Appendix B The method of operation guide

In this section, we’ll introduce the features method of operation, and lead you step by step to establish
these features.

Call Transfer

A. Blind Transfer

1. B call to A and they are in the process of conversation.

2. A carry the transfer function out (Press “R” soft-button) to hold the conversation with B.

3. A press “#510#” an d hear the dial tone, then input the number of C (Follow by the “#” key).

4. C will ring up and A will get the busy tone for prompting to hang up.

5. C picks up the handset and conversation with B.

B. Attendant Transfer

1. B call to A and they are in the process of conversation.

2. A carry the transfer function out to hold the conversation with B.

3. A press “#511#” and hear the dial tone, then input the number of C (Follow by the “#” key).

4. C will ring up.

5. C picks up the handset and conversation with A.

6. A hang up and C conversation with B.

Call Transfer between Handsets

If you have more handsets registered to the same base, you can transfer an outside call between the
registered handsets.

1. A call to B and they are communicating.

2. B press Left key and saw “INT - >” show on screen; then input the handset C HS number,
such as HS(1) please press 1 key.

3. C would ring up, please press the “APPECT” soft-key to communicate with B, and after B
hang up, the call would be transfer automatically.

3-Way Conference

1. A and B are in the process of conversation.

2. A want to invite C to join their conversation.

3. A press “R” soft-button button to hold the conversation with B at first, then press “#512#” and
hear the dial tone, then input the number of C (plus the “#” key).

4. C will ring up and pick up the handset to conversation with A.

5. A press “R” soft-button again, and they will entry the 3-Way conference mode.

Call Waiting

1. A and B are in the process of conversation.

2. C call to A and A will hear the prompt sounds.

3. A press “R” soft-button to hold the conversation with B, and switch to conversation with C.

Appendix C VIP- 321 Specifications

Product DECT VoIP Phone
Model VIP-321
Hardware
LAN 1 x 10/100Mbps RJ-45 port
WAN 1 x 10/100Mbps RJ-45 port
FXO (PSTN connection) 1 x RJ-11 connection
DECT 1 x DECT GAP compatible base
Protocols and Standard
Standard SIP 2.0 (RFC3261)
Voice codec G.723.1 (6.3k/5.3k), G.726, G.729A, G.729B, G.711
Voice Standard

Protocols SIP 2.0 (RFC-3261), TCP//IP, UDP/RTP/RTCP, HTTP, ICMP, ARP, DNS,

Supplementary services Call transferring between DECT handsets
Internet features

Voice activity detection (VAD)
Comfort noise generation (CNG)
Acoustic echo canceller (AEC)
G.168: Line echo canceller (LEC)
Jitter Buffer

DHCP, NTP/SNTP, PPP, PPTP, PPPoE

Built in NAT firewall, DDNS, VLAN, PPTP Access
Built-in PPPoE function to support dial-up connection for broadband

technology
Virtual server, DMZ, Remote administrator authentication

Silence suppression to reduce bandwidth consumption. (QoS)
Network and Configuration
Access Mode Static IP, PPPoE, DHCP, Bridge Mode
Management Web, keypad
Dimension (W x D x H) 128 x 110 x 60 mm
Operating Environment 0~40 degree C, 10~95% humidity
Power Requirement 7.5V DC
EMC/EMI CE, FCC Class B