Planet Technology VIP-2100 User Manual

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1-port H.323/SIP E1/T1

Trunk Gateway

VIP-2100

CONTENTS

Chapter 1 VIP-2100 Introduction.................................................................1

SYSTEM DESCRIPTION....................................................................................1

TECHNICAL SPECIFICATION..............................................................................2

AUDIO FEATURE.............................................................................................2

VIP-2100 DETAIL SPECIFICATIONS..................................................................4

VIP-2100 APPEARANCE DESCRIPTION...........................................................10

Chapter 2 Logon VIP-2100.........................................................................11

LOGON VIP-2100........................................................................................11

NETWORK CONFIGURATION...........................................................................12

SYSTEM TIME CONFIGURATION......................................................................13

ACCOUNT MANAGER.....................................................................................14

RELOGIN .....................................................................................................16

Chapter 3 H.323 Gatekeeper and SIP Proxy Mode Configuration..........17

ENVIRONMENT USED IN THIS CHAPTER............................................................17

INTERFACE CONFIGURATION..........................................................................18

T1/E1 TRUNK CONFIGURATION .....................................................................19

H.323 CONFIGURATION ................................................................................21

SIP CONFIGURATION....................................................................................22

DIGIT MANIPULATION ....................................................................................23

Chapter 4 Call Flow Editor.........................................................................27

CONFIGURATION MANAGER...........................................................................39

APPLY CHANGE ............................................................................................42

Chapter 5 Peer to Peer Mode Configuration............................................43

ENVIRONMENT USED IN THIS CHAPTER............................................................43

NETWORK CONFIGURATION...........................................................................43

ACCOUNT MANAGER.....................................................................................43

INTERFACE CONFIGURATION..........................................................................43

H.323 CONFIGURATION ................................................................................44

SIP CONFIGURATION....................................................................................44

ADDRESS BOOK ...........................................................................................45

DIGIT MANIPULATION ....................................................................................46

CALL FLOW EDITOR......................................................................................46

CONFIGURATION MANAGER...........................................................................47

APPLY CHANGE ............................................................................................48

Chapter 6 SIP to H.323 Mode Configuration.............................................49

ENVIRONMENT USED IN THIS CHAPTER............................................................49

NETWORK CONFIGURATION...........................................................................49

ACCOUNT MANAGER.....................................................................................49

INTERFACE CONFIGURATION..........................................................................49

H.323 CONFIGURATION ................................................................................49

SIP CONFIGURATION....................................................................................49

ADDRESS BOOK ...........................................................................................50

VIP-2100 User’s manual - 1 -

DIGIT MANIPULATION ....................................................................................50

CALL FLOW EDITOR......................................................................................50

CONFIGURATION MANAGER...........................................................................50

APPLY CHANGE ............................................................................................51

Chapter 7 Advance Configuration Reference..........................................52

CONFIGURATION...........................................................................................52

System Configuration.............................................................................52

Interface Configuration...........................................................................53

Dial Plan Configuration...........................................................................55

T1/E1 Trunk Configuration......................................................................55

Rest Configuration..................................................................................59

H.323 Configuration...............................................................................59

SIP Configuration...................................................................................62

Access Control.......................................................................................68

Number Replace....................................................................................71

Routing Plan...........................................................................................71

Radius Setting........................................................................................73

Apply Change.........................................................................................75

Chapter 8 System Control.........................................................................76

SYSTEM.......................................................................................................76

SYSTEM TIME...............................................................................................76

NETWORK....................................................................................................78

SNMP........................................................................................................78

PROMPT MANAGER ......................................................................................79

CALL FLOW EDITOR......................................................................................85

ACCOUNT MANAGER.....................................................................................85

UPGRADE ....................................................................................................85

RELOGIN .....................................................................................................86

Chapter 9 System Monitor........................................................................87

LINE SUMMARY STATUS ................................................................................87

LINE DETAIL.................................................................................................88

EVENT LOG..................................................................................................88

DEBUG INFO ................................................................................................90

PING ...........................................................................................................90

Chapter 10 Telnet & RS-232 Configuration...............................................91

LOGON VIP-2100 BY TELNET........................................................................91

Chapter 11 LCD Display Configuration.....................................................97

Appendix 1 Call Flow Example................................................................100

ONE STAGE DIALING (GATEKEEPER MODE)..................................................100

ONE STAGE DIALING (SIP PROXY MODE).....................................................102

ONE STAGE DIALING (PEER TO PEER MODE)................................................104

TWO STAGE DIALING (VOIP, PSTN MIXED CALL)..........................................106

TWO STAGE DIALING WITH AAA (IP SIDE AAA)............................................109

Appendix 2 Java plug-in Installation......................................................113

VIP-2100 User’s manual - 2 -

Appendix 4 Interface LED Description..................................................116

Appendix 5 Build-in Voice Prompt Index................................................117

Appendix 6 Timezone to Country Mapping List......................................118

Appendix 7 IP Bandwidth Requirement...................................................120

Appendix 8 Release Complete Cause Code............................................121

Appendix 9 RADIUS Format Attributes....................................................124

Appendix 10 Quick Start Check List.......................................................128

VIP-2100 FAQ.............................................................................................132

VIP-2100 User’s manual - 3 -

VIP-2100 User’s manual - 4 -

Chapter 1 VIP-2100 Introduction

System Description

VIP-2100 is a cost effective solution for VoIP trunk gateway supporting one-, port T1/E1 VoIP trunks that provides voice and fax over IP network. It supports ITU-T H.323 V3, SIP RFC 2543/3261, SNMP V2, Call Detail Record, WEB management and other useful functions to meet customer requirements.

The built-in enhanced IVR (Interactive Voice Response) and Billing Service of VIP-2100 is suitable for prepaid and postpaid service. It can rapidly provide value added service for customers.

VIP-2100 Features:

- Dual SIP/H.323 co-existing

- ITU-T H.323 v3 and H.450 compliance

- SIP RFC 2543/3261 standard compliance

- PSTN signaling: ISDN/PRI, CAS (MFC R2, MFC R1, E&M), QSIQ

- Mixed SIP, Gatekeeper and P2P calls

- Support H.323 Gatekeeper register, direct and route calls

- Support SIP outbound proxy, redirect and register server

- Redundant SIP Proxy/Outbounbd Proxy Server Support (Outbond

Active/Active fail over, Register A/A no fail over)

- Support SIP Overload Redirect

- SIP supplemental service - on Hold, Call Transfer (Transferred)

- Built-in phone book and prefix routing for SIP and H.323 P2P calls

- Support H.323 fast connect, early H.245 and H.245 tunneling

- Support H.323 and SIP early media

- VoIP to VoIP calls support – SIP to H.323, SIP to SIP, H.323 to H.323

- Global Trunk-Channel Block out: 0xffffffff (busy block out)

- Intelligent PSTN call routing and in-trunk hunting: reverse rotary, channel

mask (default:0xffffffff), ANI prefix match

- Reset a channel/trunk on the fly

- Flexible digit manipulation plan

- Support RADIUS Authentication, Authorization and Accounting

- Support access control by ANI, DNIS, IP, Gatekeeper only, proxy only or

RADIUS

- SIP UDP/TCP support

- Behind NAT friendly for SIP calls

- Inbound and out of band DTMF transmission

- SIP/H.323 T.38 fax relay up to 14400 bps

- Dynamic call treatment based on DNIS, ANI or collected DTMF

- Grouping DNIS/ANI Number Replacement

- Built-in IVR & call-flow controller for PSTN / VoIP side

- CISCO compatible

- Web-based graphic announcement edit and management

VIP-2100 User’s manual - 1 -

- Multiple configuration saving

- Provides CDR (Call Detail Record)

- Built-in internal user authentication for prepaid & postpaid users

Technical Specification

Interface

- Two 10/100MB Ethernet Ports (Host & VoIP stream)

- 1 xT1/E1 (120 Ohm-RJ48C connectors)

75 Ohm needs external 3rd party BNC/RJ-48C adapter cables

Protocol and Standard

- ITUT H.323 v3 and H.450 compliance

- SIP RFC 2543/3261 compliance

Audio Feature

- Codec -- G.711 A/μ-Law, G.723.1 (5.3K/6.3K), G.729A, G.729

- Support G.168 echo cancellation

- Configurable audio payload size & adaptive jitter buffer

- Support silent suppression for G.729A, G.723, G.729

- VAD (Voice Activity Detection)

- CNG (Comfort Noise Generation)

DTMF Transmission

- Transparent

- H.245 signal/alphanumeric

- H.323 Q.931

- RFC 2833

- SIP INFO

FAX Support

- Automatic voice/fax detection

- T.38 fax relay based on H.323 Annex D

- SIP T.38 fax relay

- Up to G3 fax

- ECM support

- Redundant T.38 packet (0-2)

- CISCO compatible

Built-in IVR & call-flow controller

- Web-based GUI Drag and Drop interface

- Full control of call behavior (one-stage or two-stage dialing)

- IVR functions

- Support time duration play back (Chinese & English)

- Power call information branch

- Collected information validation

- Active disconnect & reconnect without hang up

VIP-2100 User’s manual - 2 -

- Selected disconnect cause code & behavior

Management Feature

- OS and program upgradeable

- Console port: RS-232 port

- TELNET

- Full Web management interface & real time monitor

- Front panel LCD

- SNMP v2 (H.341) and SNTP v4 support

- User account management

- Time zone and day light saving support

- Support fixed IP and DHCP

- Support DNS and dynamic DNS

LED indicators for system status

- Power/Storage access indicators

lines

- Front panel LCD (2

x 16) status display

Power

- 90~240V auto switch

Environmental

- Operation temp: 0° C to 60° C

- Relative humidity: 5% to 95%

Dimension

- 483mm (L) x 450 mm (W) x 44mm(H)

Certification

- CE, FCC, EMI

VIP-2100 User’s manual - 3 -

10/100MB Ethernet ports *2 (host &

VIP-2100 Detail Specifications

Feature VIP-2100

Physical Dimension

1 Width 2 Height 3 Depth 4 Industrial rack mount 5 Color 6 Weight

Power / Environmental

1 Power 2 Operating temperature 3 Relative humidity

Processors & Storage

1 DSP vendor 2 Operation System 3 RAM 4 Program/Data Storage 5 OS Upgradeable 7 Program Upgradeable

Front Panel Display

1 LED status 2 LCD status

LAN Interface

483mm 44mm 450mm Yes Black 8Kg

90-240V auto switch

0~60 C 5%~95%

Intel Pentium, AudioCodes DSP XP Embedded 512 MB 256 MB DOM Yes Yes

Power/DOM/System Yes

1 10/100 Base Ethernet 2 IP Address Required

PSTN Interface

Customizable E1/T1 CAS

E1 CAS DTMF

E1 CAS R2 MF

E1 ISDN PRI Support

4 5 E1/T1 Interface Selectable

PCM law Support

RTP)

Yes Loop Start FXO Hot-Line

Argentina, Bolivia, Brazil, Chile, China, Czech-Republic, Egypt, India, Indonesia, Israel, ITU, Korea, Malaysia, Mexico, Philippines, Thailand, Uruguay, Venezuela, RomTelcom

Euro, Australia, Hong Kong, Korea, New Zealand, QSIC

Alaw/Mulaw selectable

VIP-2100 User’s manual - 4 -

E&M Bell Core Feature Group D, Wink Start, E&M Delay Start, E&M Feature Group A Immediate Start, E&M Feature Group B Wink Start, E&M Feature Group D Wink

T1 CAS DTMF/R1MF

Start(ANI B4 ADDR), E&M Feature Group D Wink Start, E&M Immediate Start, E&M Wink Start, GroundStart FXO, GroundStart FXS, Loop Start FXO, Loop Start

FXS, Loop Start FXO Hot-Line NI2 ISDN,5ESS 10 ISDN,DMS100

T1 ISDN PRI Support

Trunk Spans

Default Trunk Channel Mask

PSTN Line Hunting

PSTN Line Hunting Channel Selection

On the Fly Reset Channel/Trunk

ISDN, NTT ISDN (INS-1500), Hong Kong, QSIC

1 (T1/E1s) per chassis Yes Yes Yes Yes

Audio Codec Support

1 G.711 A-law 2 G.711 u-law 3 G.723.1 4 G.729A 5 Selectable Payload Size - G.711 6 Selectable Payload Size - G.723 7 Selectable Payload Size - G.729

Yes Yes Yes (5.3/6.3K) Yes 20, 40, 60 ms 30, 60, 90 ms 20, 40, 60 ms

Fax Transmission

1 Bypass mode 2 CISCO Compatible 3 ECM Support 4 FAX auto-detection 5 H.323 Annex D Support 6 SIP- T.38 Reinvite 7 T.38 During fast connect 8 T.38 Redundant Packet 9 Transparent mode

10 Up to G3 FAX

Yes Yes Yes Yes Yes Yes Yes 0-2 Yes Yes (up to 14400 bps)

DTMF Transmission

1 RFC 2833 2 H.245 Alphanumeric mode 3 H.245 Signal mode

Yes Yes

Yes 4 Q.931 UUI Yes 5 SIP INFO Yes 6 Transparent mode Yes

Voice Quality & Echo Cancellation

1 Adaptive Jitter Buffer 2 CNG

Yes

VIP-2100 User’s manual - 5 -

3 G.168 (Echo Cancellation) 4

Gain Control Yes 5 Improved Echo Tail Suppression 6 Silence Suppression

VAD

Maintenance

1 Administrative Log 2 Auto Daylight Saving 3 Customizable Time Zone 4 Front Panel LCD Setup 5 FTP Server 6 HTTP server 7 HTTP SSL support 8 Multiple configuration 9 NTP time synchronization

10 Password Security 11 RS232 12 System Event Log 13 Telnet 14 Time Zone Support 15 User Account Manager 16 Web-based GUI 17 Web-based Real Time Monitor 18 Web-based Voice File Management

Network Management

1 DHCP 2 Fixed IP 3 DNS 4 Dynamic DNS 5 Ping 6 TOS field setting 7 SNMP V2 MIB I & II 8 SNMP get command 9 SNMP set command

10 SNMP Trap 11 H.341 MIB Support 12 SysLog Support

H.323 Protocol Support

1 H.323 V3 2 H.323 ID 3 E.164 ID

4 Fast Connect 5 H.450

6 H.245 Tunneling 7 Early H.245 8 Cause Code Mapping

Yes (32ms)

Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes (SNTP V4) Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes (RTP only) Yes Yes Yes Yes Yes Yes

Yes Yes Yes

Yes (selectable for incoming/outgoing)

Yes Yes Yes Yes

VIP-2100 User’s manual - 6 -

SIP Protocol Support

1 Cause Code Mapping 2 HTTP Digest Authentication 3 SIP Call on Hold 4 SIP Early Media 5 SIP Overload Redirect 6 SIP Transfer (unattend) 7 SIP Transfer (attend) 8 SIP/TCP 9 SIP/UDP

10 SIP-180/SDP 11 SIP-183/SDP 12 SIP-PRACK 13 SIP-RFC 3261 14 SIP-RFC 3264 (Offer/Answer)

H.323 Gatekeeper Support

1 Gatekeeper Register 2 Direct call 3 Routed call 4 Light weight RRQ 5 IRQ: IRR sequence 6 Gatekeeper Call only

SIP Proxy Sever Support

1 SIP Outbound Proxy Support 2 SIP Redirect Server Support 3 SIP Registar Server Support 4 Redundant SIP Proxy Server 5 Auto Fail Over

Dial Plan

1 P2P H.323/SIP Call 2 GK Call 3 SIP Call 4 PSTN Call 5 Mixed SIP, P2P, GK call 6 Build-in Phone Book 7 P2P Prefix Routing 8 Digits Manipulation 9 ISDN Dial Plan by Prefix

Call Type Support

1 Call Decision 2 H.323 to H.323 Call 3 H.323 to H.323 Fax Realy 4 H.323 to PSTN Call 5 H.323 to SIP Call 6 H.323 to SIP FAX Relay

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes (Source & Destination)

Dynamic Decided by Call Flow Yes Yes Yes Yes Yes

VIP-2100 User’s manual - 7 -

stage dialing), IVR functions,

7 H.323 to SIP FAX Relay 7 PSTN to H.323 Call 8 PSTN to PSTN Call 9 PSTN to SIP Call

10 SIP to H.323 Call 11 SIP to PSTN Call 12 SIP to SIP Call 13 SIP to SIP Fax Relay 14 VoIP to VoIP RTP unRouted 15 VoIP to VoIP RTP Routed

Enhance Service

1 ANI Access List 2 DNIS Access List 3 DID/DOD 4 PSTN Two Stage Dialing 5 VoIP Two Stage Dialing

6 Intelligent PSTN Call Routing

7 In-trunk hunting method 8 Ring Back Tone Generation

9 Call Progress Tone Support

10 Web-based Call Flow GUI

11 Play Credit Time Duration 12 Play Credit Balance 13 Almost-time-expired notify tone 14 IVR for PSTN 15 IVR for SIP 16 IVR for H.323 17 IP Access List 18 ANI Replacement 19 DNSI Replacement

AAA

1 Call detail record (CDR) 2 RADIUS Authentication 2 RADIUS Authorization 3 RADIUS Accounting 4 Redundant RADIUS Server Support 5 PSTN Prepaid Support

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes

Yes (Random, Round Robin, Priority)

Cyclic, random, rotary, reverse cyclic, reverse rotary

Yes (per trunk enable/disable) Yes

Drag and Drop interface, Full control of call behavior (one-stage or twoSupport time duration play back (Chinese & English), Power call information branch, Collected information validation, Active disconnect & reconnect without hang up, Selected disconnect cause code & behavior

Yes (Chinese & English) Yes (Chinese & English) Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes, Active/Standby/Auto Failover Yes

VIP-2100 User’s manual - 8 -

6 VoIP Prepaid Support

Embedded AAA

1 Embedded Prepaid Service 2 Embedded Postpaid Service 3 Point/second Calculation 4 Second/point calculation 5 Auto Disable/Clean User 6 PSTN Prepaid Support 7 VoIP Prepaid Support

System Limitation

1 Max DM 2 Max IP ACL 3 Max DNIS ACL 4 Max ANI ACL 5 Max User ACL 6 Max Phone Book Entries 7 Max Call Flow Component 8 Max CDR Keep Days 9 Max Voice File Storage

Manual

1 English User Guide

Yes

Yes Yes Yes Yes Yes Yes Yes

4096 2048 4096 4096 20000 10000 256 5 10 hours

Yes

VIP-2100 User’s manual - 9 -

3 4 5 7 6

2 3 7 4 5 8 6

VIP-2100 Appearance Description

VIP-2100 Front Panel:

Functions: 1: Power LED

2: Network1 Interface LED 3: Network2 Interface LED (not used) 4: H/D LCD 5: Power Switch 6: System Status LED 7: LCD Panel 8: LCD Touch Panel

VIP-2100 Rear Panel:

Functions: 1: Electric Fan

2: AC Power outlet 3: AC Power switch (Keep on) 4: Trunk E1/T1 port 5: VoIP Ethernet port 6: Keyboard/Mouse 7: Com1 port 8: Ethernet port 9: VGA 10: print port (not available)

VIP-2100 User’s manual - 10 -

Chapter 2 Logon VIP-2100

After connected E1/T1 & Ethernet cables into the VIP-2100, turned on

the power. The first step is to logon the system and set up the IP address.

Before you can use the Browser to setup VIP-2100, you need to have Java Standard Runtime (1_4_1_02) to make it work. Please refer to

Appendix 2 Java plug-in Install for detail.

Logon VIP-2100

Setp1: Start IE5.0 (or later version) to navigate VIP-2100 Management

System by typing the default IP address (the default URL is http://192.168.111.111:10087). The screen will display User ID and Password as figure 2.1-1.

Figure 2.1-1

☻Note: The default network IP address is 192.168.111.111 and subnet mask is

255.255.0.0

Step 2: Enter log user name and password (the default user id is root and

user password is root). You can manage your user account via web (refer to Section “Account Manager”) later.

Figure 2.1-2

VIP-2100 User’s manual - 11 -

Step 3: The screen shows the Home Page of VIP-2100 as figure 2.1-3.

Figure 2.1-3

Network Configuration

Step 1: After successfully logon to the system, we need to change the

network configuration. Click Control→Network to setup the network parameters as figure 2.2-1.

Figure 2.2-1

VIP-2100 User’s manual - 12 -

Step 2: Enter the deserved IP address, Submask and default gateway. Apply

the change by clicking apply button as figure 2.2-2.

Figure 2.2-2

Step 3: When screen shows “Setup network configuration successfully!”

It means the IP Network setting is successfully changed as figure 2.2-

Figure 2.2-3

☻Note: “Network Control” takes around 5-second to apply the new

network configuration. Please logon again with new IP address after 5 seconds.

System Time Configuration

Step 1: When re-logon to the new IP address; the next is to setup the system

time zone. Click Control→System Time Zone to setup the system as figure 2.3-1.

Figure 2.3-1

Step 2: After apply the new time zone, click Back to adjust the date and time

as figure 2.3-2.

VIP-2100 User’s manual - 13 -

Figure 2.3-2

Step 3: Enter current date and time. Apply the change by clicking Apply

button as figure 2.3-3.

Figure 2.3-3

Step 4: The screen will shows “Setup system time successfully!” It means

the System Time setting is successfully changed as figure 2.3-4.

Figure 2.3-4

Step 5: If you would like to use SNTP to sync time with a SNTP V4 Server,

click Time Sync button to setup it as figure 2.3-5.

Figure 2.3-5

Account Manager

Step 1: You can manage your user account by click Control→Account

Manager. Add a new user account, Click New button as figure 2.4-1.

Figure 2.4-1

Step 2: Enter the new user ID, password, user role and description, as you

need. Apply the change as figure 2.4-2.

VIP-2100 User’s manual - 14 -

Figure 2.4-2

Field Description:

• User ID: Login User ID

• Password: Login Password

• Confirm Password: Confirm new password again

Step 3: When screen shows “Create user account successfully!” It means

user account setting is successfully created as figure 2.4-3

Figure 2.4-3

☻Note: The system provides 2 USER ID by default:

User 1: “root” Password: “root”

User 2: “admin” Password: “admin”

VIP-2100 User’s manual - 15 -

Relogin

Step 1: Click Control→Relogin to relogon by another user account as figure

2.5-1.

Figure 2.5-1

Step 2: Enter new User ID and Password to relogon the VIP-2100 as figure

2.5-2.

Figure 2.5-2

Step 3: The screen shows the Home Page of VIP-2100 as figure 2-5-3.

Figure 2.5-3

VIP-2100 User’s manual - 16 -

H.323 GK

and

SIP Proxy Mode

H323 VoIP

SIP VoIP

work

H323

Phone

SIP

Phone

Chapter 3 H.323 Gatekeeper and SIP Proxy

Mode Configuration

Environment used in this chapter

Process: PSTN → H.323 Call: DNIS (1001) → Make H.323 - Gatekeeper Call (1001)

→ SIP Call: DNIS (8888) → Make SIP – SIP Proxy Call (8888)

H.323 → DNIS (5932111222) → DM (H.323_in_drop) → Make Call

(0932111222)

SIP → DNIS (11382265699) → DM (SIP_in_drop) → Make Call (82265699)

Gatekeeper

H.323 Gateway

Phone 1001

Network

Net

Proxy Server

SIP USB Phone 8888

VIP-2100 User’s manual - 17 -

Interface Configuration

This section is going to setup the VoIP interface.

Step 1: Now we are going to setup the VoIP interface, click Configuration→

Interface to setup VoIP T1/E1 interface as figure 3.1-1.

Figure 3.1-1

Step 2: Double-click the installed interface (i.e Interface ID:0) to config it as

figure 3.1-2.

Figure 3.1-2

Step 3: Modify the VoIP Interface parameters (i.e. IP Address, Protocol Tag,

Subnet Mask and Default gateway) and apply the change by clicking Apply as figure 3.1-3.

Figure 3.1-3

VIP-2100 User’s manual - 18 -

Frequency changed parameters: (Refer to section “Interface

Configuration” for more detail)

• IP Address: 192.168.19.174

• Subnet Mask: 255.255.255.0

• Default Gateway: 192.168.19.254

• PCM Type: A-law or Mulaw

☻Caution: Subnet Mask does not support Supernet.

Step 4: After successfully to change the Interface configuration, the screen

come back the page of Interface Configuration as figure 3.1-4.

Figure 3.1-4

T1/E1 Trunk Configuration

This section is going to setup the PSTN trunk parameters.

Step 1: Select the installed interface to modify the trunk parameter by click

Detail button as figure 3.2-1.

Figure 3.2-1

VIP-2100 User’s manual - 19 -

Step 2: Select the trunk to be modified, and click Modify button as figure 3.2-

Figure 3.2-2

Step 3: Modify the trunk parameters (i.e. Trunk Type, Termin Side, Trunk

Mode, Protocol Tag, Line Code) and apply the change by clicking Apply as figure 3.2-3.

Figure 3.2-3

Frequency Changed Parameters:

• Trunk Type: E1 or T1

• Termin Type: User Side or Network Side

• Trunk Mode: Normal

• Protocol Tag: ISDN protocol used

• Line Code: T1 or E1 line code used

VIP-2100 User’s manual - 20 -

Step 4: After modifications are made to the Trunk Configuration, the screen

comes back the page of Trunk Configuration as figure 3.2-4.

Figure 3.2-4

H.323 Configuration

This section is going setup the H.323 parameter. If you only need SIP calls, you can skip it.

Step 1: Click Configuration→H.323 to setup the H.323 parameters for

Gatekeeper related information as figure 3.3-1.

Figure 3.3-1

Frequency used parameters:

• Register to Gatekeeper: Yes

• Gatekeeper IP: 192.168.5.1

• E.164 Tel: 113

• Register H.323 ID: 113

VIP-2100 User’s manual - 21 -

Step 3: You can see the screen display the new configuration of the H.323

Configuration as figure 3.3-3.

Figure 3.3-3

SIP Configuration

This section is going setup the SIP parameter. If you only need H.323 calls, you can skip it.

Step 1: Click Configuration→SIP to setup the SIP parameters for SIP Proxy

Server related information as figure.3.4-1.

Figure 3.4-1

Frequency used parameters:

• SIP Register: Yes

• Primary Registar Server: 192.168.19.150

• Primary Registar Port: 5060

• Primary Registar User: 173

• Primary Registar Password: 173

VIP-2100 User’s manual - 22 -

• Primary Outbound Proxy Server: 192.168.19.150

• Primary Outbound Proxy Port: 5060

• Primary Outbound Proxy User: 173

• Primary Outbound Password: 173

Step 3: You can see the screen display the new configuration of the SIP

Configuration as figure 3.4-2.

Figure 3.4-2

Digit Manipulation

The purpose of “Digit Manipulation” is to add or drop dialed digits for PSTN or IP side (Interface configuration for PSTN side & H.323 Configuration for IP side) at the selected interface in order to meet local PSTN dialing requirement. It can also be used in Call Flow Edit for flexible usage.

Step 1: We introduced the group and interface dependent digital manipulation

to meet the customer’s requires. Click Digit Manipulation to add a new Digit Manipulation Group, add as figure 3.5-1.

Figure 3.5-1

VIP-2100 User’s manual - 23 -

Step 2: Enter the related parameters and click Apply button as figure 3.5-2.

Figure 3.5-2

Field Description:

• Group ID: 0 (DM Group identify)

• Description: H.323: H323 In Drop

SIP: SIP In Drop

Step 3: Click the New created DM and Detail button to add digits setting as

figure 3.5-3.

Figure 3.5-3

Step 4: Click New button to add a new DM rule as figure 3.5-4.

Figure 3.5-4

VIP-2100 User’s manual - 24 -

Step 5: Create a new H.323 DM Group “1” and DM detail is show as follows:

Figure 3.5-5

H.323 Incoming Call DM Setting:

• Matched Pattern: 5 (pattern to be matched)

• Group ID: 1-H323 In Drop (belong to this DM group)

• Drop: 5 (drop digits)

H.323 incoming call

↓

Dialed number: 582265699

↓

Match the pattern 5

↓

Delete 5 (Drop)

↓

New dialed number becomes 82265699

Step 5: Also create a new SIP DM Group ‘2” and DM detail is show as follows:

Figure 3.5-6

SIP Incoming Call DM Setting:

• Matched Pattern: 113 (pattern to be matched)

• Group ID: 1-SIP In Drop (belong to this DM group)

VIP-2100 User’s manual - 25 -

• Drop: 113 (drop digits)

SIP incoming call

↓

Dialed number: 11307688222

↓

Match the pattern 11307

↓

Delete 113 (Drop)

↓

New dialed number becomes 07688222

Step 6: Create a PSTN incoming call DM Group “3” and DM detail is show as

follows:

Figure 3.5-7

PSTN DM Setting:

• Matched Pattern: 0282265699 (pattern to be matched)

• Group ID: PSTN In Drop (belong to this group id)

• Drop: 0282265699 (drop digits)

PSTN incoming call (DNIS mode)

↓

Dialed number: 02822656991001

↓

Match the pattern 0282265699

↓

Delete 0282265699 (Drop)

↓

New dialed number becomes 1001

☻Note: Digit Manipulation have to tapped for PSTN Side (Trunk

Outbound/Inbound DM Group), VoIP Side (VoIP

→

VIP-2100 User’s manual - 26 -

Outbound/Inbound DM Group) or Call Flow (refer to section “Call

Flow Editor”) to take effect.

Chapter 4 Call Flow Editor

Call Flow Editor is used to control the call behavior including voice prompt, AAA, DM…etc. It requires Java run time to run.

Step 1: Click Control→Call Flow Editor to create a Call Flow, click

button to activate IVR Tool as figure 4-1

Figure 4-1

Component Description:

• New: Create a new call flow

• Load Call Flow: Load call flow from VIP-2100

• Save: Save a call flow in VIP-2100

• Cut: Cut a component

• Copy: Copy a component

• Paste: Paste a component

• Delete: Delete a component

• Line: Connecting 2 components together

• Select: Select the component at call flow workspace

• Scroll: Scroll the call flow workspace

• Zoom: Zoom in or zoom out the workspace

• View Grid: View or not

• Show Component Table: Show all component table

VIP-2100 User’s manual - 27 -

Step 2: Drag and prop the required component icon into the workspace as

figure 4-2.

Figure 4-2

Right click the component to bring up the component propriety to setup parameter:

• AAA: Send Authorization or Authentication for validation

o Type: AAA type selection

- Authorization: Send RADIUS Authorization packet out

- Authentication: Send RADIUS Authentication packet out Success To: Success to component Failed other to: Failed to component

VIP-2100 User’s manual - 28 -

o Failed Reason: Return code from RADIUS server o Line Propriety:

- Invalid Account

- Account In Use

- Zero Balance

- Account Expired

- Over Credit Limit

- Number of Retries Exceeded

- Insufficient Balance

J Note: Detail response attributes, please refer RADIUS Format

Attributes

• Answer: Answer incoming call (PSTN only)

• Branch: Play an announcement and branch into different route

o Voice File: Voice prompt file (“. raw” format) to be playing o DTMF Length: Number of DTMF to be receiving o Others: Default flow if not match o DTMF: DTMF match pattern o Goto: The next component if matched o Line Propriety:

-Branch Line: DTMF branch line setting

• CDV: Collected Digit Validation

VIP-2100 User’s manual - 29 -

o Check Parameter: Check parameter type (DNIS, ANI….) o Digit From: Start digit from o Digit To: End digit to o Valid To: If the checked variable is success to validate o Invaried To: If the checked variable is not success to validate

• CIB: Call Information Branch

o Info Type: Information type selection

- ANI: Calling Number

- DNIS: Called Number

- IP: IP Address or network (e.g. 192.168.0.0)

- PSTN: E1/T1 trunk and channel filter, format: interface id-

trunk id- trunk start- trunk stop

- Prefix: The prefix to be match

0-1-17-31:

0: Interface ID (Always 0) 1: Trunk ID: 1 17: Start from B Channel 17 31: Stop from B Channel 31

o Goto: The component to run next o Call Info Branch Line: ANI, DNIS, IP or PSTN goto setting

• CIV: Call Information Validation, the user need setup the ACL for DNIS and IP TO take effect

o Info Type: The infor type to be validation

VIP-2100 User’s manual - 30 -

-DNIS: Called number

-ANI: Calling number

-IP: In coming IP address

-User: User ID

o Allow To: If it is met the ACL defined o Disallow To: If it is not met the ACL defined

• CTB: Call Type Branch

o PSTN To: Route for PSTN call o H.323 To: Route for H.323 call o SIP To: Route for SIP call

• Cut Rule: Cut a system variable into different parts

o Cut From: Cut start digit from (start from 1) o Cut To: Cut end digit to o Assign To: Store the cutted result into

• Disconnect: Disconnect the call

• DM: Digit Manipulation

VIP-2100 User’s manual - 31 -

o DM Parameter: Manipulation ANI or DNIS o DM Group ID: Apply to DM group

• MakeCall: Make Call to PSTN or H.323/SIP site

o Route Mode: Gatekeeper Call or P2P Call or PSTN…etc. (for PSTN

incoming call, please select the Gatekeeper, P2P Call, or SIP Proxy call TA; for H.323/SIP incoming call, please select the PSTN call)

o Transport Address: When used for “H.323 TA” routing mode, the

format used is “Ipaddr:port” (e.g. 192.168.111.50:1720)

o Active Disconnect: Enable PSTN user can actively disconnect the

call or not

o Active Disconnect Digit: The DTMF digit to be tread as the

disconnect trigger. Only can be used “Active Disconnect” enable

o Active Disconnect To: The next component when active disconnect

is occurred

o Inter Digit Timeout: The max time to in seconds to wait between two

digits.

o RTP Route: Voice RTP routing over VIP-2100 or not, for VoIP to

VoIP call

o Finish To: Successfully connect to remote site o Failed Other to: The next component when default failed call o Failed Reason: Failed reason selection o Failed To: When the failed reason occurred go to

VIP-2100 User’s manual - 32 -

o Line Propriety:

-PSTN: PSTN disconnect reason code:

-Normal Call Clear

-User Busy

-No User Response

-No Answer

-Call Reject

- VoIP: VoIP disconnect reason code:

-User Busy

-No Answer

-Unreachable

-Other

• PA: Play Announcement

o Dynamic Play: Dynamic play voice file by combine prefix and

variable as the file name

o Enable: Combine prefix to variable as the voice file to play

-Prefix: Voice file prefix (e.g. prefix: WT, variable: user1 (contact 201, played voice file is “WT201.raw”)

-Variable: Variable to be appending as the voice file name

o Disable: Use filter voice prompt file

-Voice File: Voice prompt file

o Interrupted: Voice can be interrupted or not

• PB: Play Balance for prepaid purpose

o Voice File: Voice prompt file o Language: Play balance language section

-English

-Chinese.

o Interrupted: Voice can be interrupted or not

VIP-2100 User’s manual - 33 -

• PCUI: Prompt and Connect User Information

o Play Type: Dial tone or voice prompt selection o Voice File: Voice prompt file o Max DTMF: Maxtor of DTMF to be received. o Assign To: Result (received DTMF) will be assign to o End of DTMF: The digit to indicate dial end. o Interrupted: Voice can be interrupted or not

• PD: Play Duration for prepaid purpose

o Voice File: Leading voice prompt file o Language: Play duration language section

-English

-Chinese

o Interrupted: Voice can be interrupted or not

☻Note: The RADIUS servers need to be setup to send H.323/SIP

credit time or internal RADIUS must be used.

• PSTN L.H: PSTN Line Hunting

o Success To: If fine an available channel by system setup (call

hunting)

o Failed To: If not fine an available channel by system setup (call

hunting)

VIP-2100 User’s manual - 34 -

• Set Data: Assign value to a variable

o Assign To: Assigned variable o Use SysParam: Use system parameter to replace or not o Value: ANI, DNIS, User ID or other digits

• Start: Call flow start

o Next Component

• Quit: Disconnect calls

VIP-2100 User’s manual - 35 -

Example Call Flow as figure 4-3.

Example Description:

Components Contents

Start

Next Component: 1001

Component ID: 1000

PSTN To: 1011

CTB

H.323 To: 1009 SIP To: 1008

Component ID: 1001

Info Type: ANI

CIB

Component ID:

Prefix: 1 goto: 1010 (H.323 GK call) Prefix: 8 goto: 1004 (SIP Proxy call)

1011

1011 Route for PSTN call

Route Mode: Gatekeeper

MakeCall

Finish To: 1005 Failed Other To: 1005

Component ID: 1010

Route Mode: SIP Proxy Call

MakeCall

Finish To: 1005 Failed Other To: 1005

Component ID: 1004

VIP-2100 User’s manual - 36 -

Next Component: 1006

Disc

Component ID: 1005

Quit

Component: 1006

1001 Route for H.323Gatekeeper call

DM Parameter: DNIS

DM Group ID: H.323 In Drop Next Component: 1007

Component ID: 1009

Route Mode: PSTN

MakeCall

Finish To: 1005 Failed Other To: 1005

Component ID: 1007

Next Component: 1006

Disc

Component ID: 1005

Quit

Component: 1006

1001 Route for SIP Proxy call

DM Parameter: DNIS

DM Group ID: SIP In Drop Next Component: 1007

Component: 1008

Route Mode: PSTN

MakeCall

Finish To: 1005 Failed Other To: 1005

Component ID: 1007

Next Component: 1006

Disc

Component ID: 1005

Quit

Component: 1006

VIP-2100 User’s manual - 37 -

Example Used Call Flow:

VIP-2100 User’s manual - 38 -

to 1009 H.323 in

to 1008

SIP in

Start:1000

CTB:1001

PSTN to:1011 H323 to: 1009

SIP to: 1008

1011

PSTN in

DM: 1009

Call to PSTN

Make Call: 1007

Call to PSTN

Finish to

Failed other to

DM: 1008

Call to PSTN

Disc: 1005

Disconnect

Quit: 1006

Disconnect

Make Call: 1010

Make Gatekeeper

call to H.323

Success /Failed to

CIB: 1011

Info Type: DNIS Prefix: 1 goto: 1010 Prefix: 8 goto: 1004

Make Call: 1004

Make SIP Proxy

call to SIP

Success /Failed to

Configuration Manager

Configuration Management provides a way to save and reload the system configuration for future use.

VIP-2100 User’s manual - 39 -

Load a Configuration:

Step 1: When you need to load a saved configuration, click a saved

configuration (i.e. 04/26/2004 Loading Test) item to load it back as figure

4.1-1.

Figure 3.7-1

Step 2: When screen shows “Current configuration will lost! Are you sure

to load this configuration?” click on OK button to load he saved

configuration to the working configuration as figure 4.1-1.

Figure 3.8-2

JNote: It is need to restart the system to take effect of the new-loaded

working configuration.

Save the working Configuration:

Step 3: To save the current configuration, select a new created configuration

and click Save button, when screen shows “Description”, please enter the configuration description (i.e. Billing Test) for the saved configuration as figure 4.2-2.

Figure 3.8-3

Step 4: You can see the screen display the changes as figure 4.2-4.

VIP-2100 User’s manual - 40 -

Figure 3.8-4

Backup the working configurations:

Step 5: To backup the running configuration, click on Backup button, to back

up local hard disk. The whole running configuration will be compress into a zip file (file name: export.zip) and transfer back to local as figure

4.2-2.

Figure 3.8-5

Restore configuration:

Step 6: To restore the backup configuration file, click on Restore button,

when screen shows “Import Configuration file”, select backup file (i.e. c:\export.zip) click on Import button to restore the configuration to the working configuration as figure 4.2-2.

Figure 3.8-6

Compact the database file:

Step 7: In order to optimize the system performance, you can optional

compact the database by click Compact button as figure 4.1-2.

Figure 3.8-7

J Note: Please make sure that there is no others person to use database concurrently.

VIP-2100 User’s manual - 41 -

Apply Change

When you load a new working configuration, the system must be restarted to take effect.

Step 1: Click Configuration→Apply Change, the screen show “ The

change you mode need to restart the system for apply please confirm to restart or do it later.” Click on OK/Cancel to restart the

system or not as figure 4.3-1.

Figure 4.3-1

VIP-2100 User’s manual - 42 -

H323 VoIP

Peer to Peer

SIP VoIP

work

H323

Phone

SIP

Phone

Chapter 5 Peer to Peer Mode Configuration

Environment used in this chapter

H.323 Gateway

Phone 1001

Process: PSTN → H.323 Call: DNIS (822656991001) → DM (PSTN In Drop) →Make

H.323 - Peer to Peer Call (1001)

→ SIP Call: DNIS (822656998888) → DM (PSTN In Drop) →Make

SIP - Peer to Peer Call (8888)

H.323 → DNIS (50932123321) → DM (H.323_in_drop) → Make Call

(0932123321)

SIP → DNIS (1130028610825123) → DM (SIP_in_drop) → Make Call

(0028610825123)

☺Digit Manipulation: Please refer section “Digit Manipulation”

Network

Net

SIP USB Phone 8888

Network Configuration

Please refer to section “Network Configuration”

Account Manager

Please refer to section “Account Manager”

Interface Configuration

Please refer to section “Interface Configuration”

VIP-2100 User’s manual - 43 -

H.323 Configuration

Step 1: Change Register To Gatekeeper to “No” to enable peer to peer mode as

figure 5.1-1.

Figure 5.1-1

Frequency used parameters:

• Register to Gatekeeper: No

SIP Configuration

Step 1: Change SIP Register to “No” to enable peer to peer mode as figure

5.2-1.

Figure 5.2-1

Frequency used parameters:

• Primary SIP Register: No

VIP-2100 User’s manual - 44 -

Address Book

For making a Peer-to-Peer call, the IP device must has an address

record in the phone book for routing.

Step 1: Click Address Book adds a new address book for the peer to peer

calls, New to add as figure 5.3-1.

Figure 5.3-1

Step 2: Enter the related parameters and click Apply button as figure 5.3-2.

Figure 5.3-2

Field Description:

• Name: H.323 IP Phone or SIP-Cisco

• Tel/Prefix: 1002

• Trans Address:

- H.323 Call: 192.168.5.102 or 192.168.5.102:1720

- SIP Call: sip:8001@192.168.5.61 or sip:8001@192.168.5.61:5060 or

sip:8001@ctivnet.net

VIP-2100 User’s manual - 45 -

Step 3: You can see the screen displays the new Address Book as figure 5.3-

Figure 5.3-3

☻Note: You must apply the change to take effect for the change.

Digit Manipulation

Please refer to section “Digit Manipulation”

Call Flow Editor

Please refer to section “Call Flow Editor”

VIP-2100 User’s manual - 46 -

Call Flow (P2P Mode):

to 1009

H.323 in

Start:1000

CTB:1001

PSTN to:1011 H323 to: 1009

SIP to: 1008

1011

PSTN in

DM: 1009

Call to PSTN

Make Call: 1007

Call to PSTN

Finish to

Failed other to

to 1008

SIP in

DM: 1013

Call to PSTN

DM: 1008

Call to PSTN

Make Call: 1004

Make Peer to Peer

call to SIP

Success /Failed to

Disc: 1005

Disconnect

Quit: 1006

Disconnect

Configuration Manager

Please refer to section “Configuration Manger”

VIP-2100 User’s manual - 47 -

Apply Change

Please refer to section “Apply Change”

VIP-2100 User’s manual - 48 -

H323 VoIP

SIP to H.323

SIP VoIP

work

H323

Phone SIP USB

Phone

8888 SIP

Phone

Chapter 6 SIP to H.323 Mode Configuration

Environment used in this chapter

H.323 Gateway

Process: SIP → H.323 Call: DNIS (8861001) → DM (SIP In Drop) →Make H.323

H.323 → SIP (8868888) → DM (H.323_in_drop) → Make Call (8888)

☺Digit Manipulation: Please refer section “Digit Manipulation”

Network

Net

(1001)

Network Configuration

Please refer to section “Network Configuration”

Account Manager

Please refer to section “Account Manager”

Interface Configuration

Please refer to section “Interface Configuration”

H.323 Configuration

Please refer to section “H323 Configuration”

SIP Configuration

Please refer to section “SIP Configuration”

VIP-2100 User’s manual - 49 -

Address Book

Please refer to section “Address Book”

Digit Manipulation

Please refer to section “Digit Manipulation”

Call Flow Editor

Please refer to section “Call Flow Editor”

Call Flow (P2P Mode):

Start:1000

1009

H.323 in

Make Call: 1002

Make Peer to Peer

Call to SIP / H323

Finish to

Failed other to

1008

SIP in

CTB:1001 PSTN:1010 H323: 1009

SIP: 1008

Disc: 1003

Disconnect

1010

PSTN in

Make Call: 1010

Make

Gatekeeper

call to H.323

Success to

Quit: 1004

Quit

Configuration Manager

Please refer to section “Configuration Manger”

VIP-2100 User’s manual - 50 -

Apply Change

Please refer to section “Apply Change”

VIP-2100 User’s manual - 51 -

Chapter 7 Advance Configuration Reference

Configuration

System Configuration

Start Path: Configuration→System

Figure 7.1-1

Parameter Description:

• CDR Mode: Call detail record generating mode (Refer to “Appendix 3

Retrieve CDR Information” for detail file description)

o File Only: Log CDR into the file only. It can be retrieved by ftp

(directory c:\cd cdr).

o Radius Start/Stop: Log CDR into the file and send RADIUS start/stop

billing message out.

- VoIP: enable VoIP site RADIUS billing message or not.

- PSTN: enable PSTN site RADIUS billing message or not.

o Radius Stop: Log CDR into the file and send RADIUS stop billing

message out.

- VoIP: enable VoIP site RADIUS billing message or not.

- PSTN: enable PSTN site RADIUS billing message or not.

• CDR Keepdays: CDR system keeping days

• Hot Swappable: Hot swappable support (reserved)

• First Digit Timeout: The max to time (in second) waits for receiving the

first digit entered (5~20 sec).

• Inter Digit Timeout: The max to time (in second) waits for the between two digits (5~20 sec).

• Debug Level:

o Critical: Show critical error messages only o Warring: Show warring and critical error message only o Information: Show information, warring and critical message only o Debug: Show all debug messages o Full Trace: Show all status and debug messages

☻Note: Please set to “Critical” only, or the whole system performance will be hitted.

VIP-2100 User’s manual - 52 -

• Time Expired Notify: Seconds to be notifying caller before communication expired. This function is used for Pre-Paid calling card service and must cooperate with RADIUS Server.

• Almost Expired Tone: Communication expired notice tone selection

• Fast Response Timeout: The maximum times to wait for response. It’s

depended on the network speed.

• No Answer Timeout: The maximum the (in second) to wait the remote party answer (pick up phone)

o Notify Tone#1: o Notify Tone#2:

• Authentication Mode: Authentication by VIP-2100 or RADIUS

o Internal: Authentication building User ACL o External: Authentication by RADIUS o Ext. AAA Failure Opt: Bypass or disconnect incoming calls when

external

• Version: 5.1

Interface Configuration

Start Path: Configuration→Interface

Figure 7.2-1

Basic Parameter Description:

• Interface ID: System parameter

• Card slot: System parameter

• Interface Type: System parameter

• Description: System parameter

• Serial No: System parameter

• License Key: System parameter

• IP Address: IP address used for voice RTP stream

• Subnet Mask: Submask (doesn’t support super class)

• Default Gateway: Default gateway for routing

• PCM Type: PCM type encoding, E1 A-law; T1 u-law

VIP-2100 User’s manual - 53 -

Advance Interface Configuration: Start Path: Configuration→Interface →Advance

Figure 7.2-2

Advance Parameter Description:

• Interface ID: System parameter

• UDP Port Base: UDP port used for RTP stream, each channel needs 3

RTP ports and must be started by a multiple of 10

• IP Precedence: Voice package priority setting

o Routine Precedence o Priority Precedence o Immediate Precedence o Flash Precedence o Flash Override Precedence o Critical Precedence o Internetwork Precedence o Network Precedence

• IP TOS: Top of Service with the following priority selection

o Normal Service o Minimize Monetary o Maximize Reliability o Maximize Thought o Minimize Delay

• PCM Idle Pattern: This pattern will be sending on each B channel PCM time slot when the channel is idle (not connected). The default value for A-Law is 0xff and for Mu-Law is 0x55. You only change it when SWITCH need.

• CAS Idle Pattern: When channel is idle, ABCD (CAS) pattern to be applied CAS signaling bus

• Jitter Min Delay: The minimum delay time of Jitter buffer. The range is 0 to 150ms. Default value is 150ms. Which has better voice quality but the delay time will be long.

• Jitter Opt Factor: Jitter buffer optimization factor from 0 to 12. The default value is 7. Set to 0 will have lowest voice delay but have bad

VIP-2100 User’s manual - 54 -

voice quality. Set to 12 will have long voice delay but with better voice quality

• EC Tail Length: Echo Cancellation Length, default value is 25ms

• Silence Compress: Enable silence compress or not

• TDM Bus Clock: TDM Bus clock source

o Internal: derived from internal oscillator o External: derived from external PSTN E1/T1 clock

Dial Plan Configuration

Dial Plan can be used to assign the ISDN number plan based on prefix setting.

Start Path: Configuration→Interface→Dial Plan

Figure 7.3-1

Basic Parameter Description:

• Prefix: Called party number prefix

• Src Num Plan: ISDN Source number plan

• Src Num Type: ISDN Source number type

• Dest Num Plan: ISDN destination number plan

• Dest Num Type: ISDN destination number type

• ApplyTo: Trunks apply to

T1/E1 Trunk Configuration

Start Path: Configuration→Interface→Trunk

VIP-2100 User’s manual - 55 -

Figure 7.3-1

Basic Parameter Description:

• Interface ID: System parameter

• Trunk ID: System parameter

• Trunk Type: T1or E1 selection

• Description: Description for this trunk ID

• Termin Side: Network site or User Site (normally, you set to “user site”

when connect to switch)

o User Side o Network Side

• Trunk Mode: Trunk operation mode

o Disable: Disable the trunk o Normal: Accept PSTN and VoIP calls o PSTN incoming only: Allow the PSTN incoming calls only o H.323 incoming only: Allow the H.323 incoming calls only

• Hunting Method: PSTN trunk hunting method for available channel

o Random: Hunt randomly o Cyclic: Initial hunt (after power-up/reboot) begins with B channel 1;

subsequent hunts begin with position following last successfully allocated resource

o Rotary: Hunt always begins with B channel 1 o Reverser Rotary: Hunt always begins with B channel 31 o Reverser Cyclic: Initial hunt (after power-up/reboot) begins with B

channel 31, follows next available channel in reverser order

• CAS Variance: CAS counting variance

• Framing Method:

o For T1

- super frame

- 4-frame multi-frame

- 12 frame multi-frame (D4)

- extend super frame without CRC6

- extend super frame with CRC6

- 72-Frame Multi-Frame

o For E1:

- Automatic CRC4 or Double Frame selection

- Double Frame Format

- CRC4 multi-frame

- CRC4 extend multi-frame

• Protocol Tag: supported protocol on T1/E1 interface with PSTN switch o For T1:

- T1 CAS

- T1 RAW CAS

- T1 NI2 ISDN

- T1 4ESS ISDN

- T1 5ESS 9 ISDN

- T1 5ESS 10 ISDN

VIP-2100 User’s manual - 56 -

- T1 DMS100 ISDN

- T1 NTT ISDN: used to connect NTT INS-1500 ISDN standard (Japan

Only)

- T1 HKT ISDN

- T1 QSIG

- T1 EURO ISDN

- T1 DMS100 MERIDIAL ISDN

- T1 NI1 ISDN

o For E1:

- E1 EURO ISDN: used for most of European ISDN standard

- E1 MFCR2

- E1 CAS

- E1 RAW CAS

- E1 AUSTEL ISDN: Australia E1 ISDN Variance

- E1 HKT ISDN: Hong E1 ISDN Kong Variance

- E1 KOR ISDN: Korea E1 ISDN Variance

- QSIO

- E1 TNZ ISDN

• Line Code: T1: you can choose AMI, B8ZS; E1: you can choose AMI,

HDB3

• PSTN Trace: PSTN layer debug trace. It will generate a debug trace file

for tracing purpose. Only enables it under Welltech technical supports instruction and disable it when complete the debug

• Inbound DM Group: Digit Manipulation group used for incoming calls

associated to this trunk

• Outbound DM Group: Digit Manipulation group used for outgoing calls

• Local Ring Back: Provide ring back tone for PSTN or not. It only works

when VoIP outgoing Fast Start is disabled.

• Channel Mask: Channel mask for incoming or outgoing calls (default:

0xffffffff) Start from MSB each bit, indicate a time, slot a trunk (e.g. 0x0000ffff: 0~15 B channel mask, 17~31 B channel free)

• Clock Master: PSTN trunk clock source

Advance Trunk Configuration: Start Path: Configuration→Interface →Trunk →Advance

VIP-2100 User’s manual - 57 -

Figure 7.3-2

Advance Parameter Description:

• Interface ID: System parameter

• Trunk ID: System parameter

• Src Num Plan: ISDN source number plan

• Dest Num Plan: ISDN destination number plan

• Src Num Type: ISDN source number type

• Dest Num Type: ISDN destination number type

• Src Num Presen: ISDN source number presentation

• Src Num Screen: ISDN source number display

• Input Gain: Voice Gain from IP to PSTN side (default: 0 db)

• Output Gain: Voice Gain from PSTN to IP side (default: 0 db)

• Q.931 General Opt.: used for Q.931 general behavior.

o 0x0001: No Status message send for unknown facility IE if it is set o 0x0002: No Status message send for invalid content of a valid

facility IE if it is set

o 0x0080: Send Connect Ack message when receive Connect

message if it is set, you can OR the required option together

• Q.931 Incoming Opt.: used for Q.931 incoming call behavior

o 0x0800: include Channel-ID IE in the first reply message (e.g. Call

Proceeding or Alerting)

o 0x2000: enable the system to include Channel-ID IE in the Call

Proceeding message, you can OR the required option together

• Q.931 Outgoing Opt.: used for Q.931 outgoing behavior

o 0x0010: use Mu-law if this bit is set, or A-law will be used. Apply

only for Korea variance, you can OR the required option together

• Trans Cap: Transfer Capability

o Voice Service o Data Service o Modem Service

• CallID Transfer Type: Call ID transfer type

o Disable Caller ID: default parameter o Transparent Caller ID o Relay Caller ID o Bypass Caller ID

VIP-2100 User’s manual - 58 -

Rest Configuration

Reset a channel or a trunk idle state.

Start Path: Configuration→Interface→Detail→Reset

Figure 7.4-1

Start Path: Configuration→Interface→Detail→Reset

Figure 7.4-2

Basic Parameter Description:

• Trunk: Reset trunk ID

• Channel: Rest channel selection

- All Channel: Reset all channel

- 0~31: Reset 0~30 logical channel to reset

H.323 Configuration

Start Path: Configuration→H.323

VIP-2100 User’s manual - 59 -

Figure 7.5-1

Basic Parameter Description:

• Register To Gatekeeper: Register to Gatekeeper or not

o Yes: Register to GK o No: Not register to GK

• Gatekeeper IP: Gatekeeper IP Address

• Gatekeeper RAS: UDP Port number listened on Gatekeeper (default:

1719)

• E.164 Tel: Telephone number to be registered to Gatekeeper

• Register H.323 ID: H.323 alias name to be registered to Gatekeeper

• Register Time To Live (sec): The registration maximum time to live

setting when registered to the Gatekeeper

• Response Timeout (Q.931)(sec): The maximum time to wait for

response from sending call setup signal out

• Connect Timeout (Q.931)(sec): The maximum time to wait for

connection (answer) from dialing out the destination number

• DTMF Relay: DTMF transfer type selection

o RTP relay (RFC 2833): DTMF relay via RTP packet (RFC2833

standard)

o DTMF transparent: transmitter DTMF over voice channel o H.245 Signal input: DTMF relay via H.245 user signal input o H.245 Alphanumeric: DTMF relay via H.245 Alphanumeric signal o Q.931 User Information: DTMF relay via Q.931 User to user

information

• Fax Transport: Fax transport type selection

o Transparent mode: Transparent mode (by voice packet) o T.38 Fax Relay (H.245 mode): T.38 Fax relay (H.323 Annex D) o T.38 Fax Relay (Propriety mode): T.38 Fax Relay (propriety mode) o FRF11 Fax Relay (Propriety mode): FRF11 Fax Relay (propriety

mode)

• Fast Connect Mode: Connection of H.323 call fast mode

VIP-2100 User’s manual - 60 -

o Disable: Don’t use Fast Start. o Enable Fast Start Both Site: Use Fast Start for incoming call and

outgoing H.323 calls

o Fast Start-H.323 incoming only: Enable Fast Start for H.323

incoming calls only

o Fast Start-H.323 outgoing only: Enable Fast Start for H.323

outgoing calls only.

o Early H.245: Use Early H.245

• H.245 Tunneling: Transfer the H.245 message over the Q.931 channel

• H.450 Service: Enable the H.450 calls transfer service

• FS Enable 1-6 (Codec Priority 1-6): Enable Fast Start codec selection

for each codec

• Inbound DM Group: Digit Manipulation Group for H.323 incoming calls

• Outbound DM Group: Digit Manipulation Group for H.323 outgoing

calls

Advance H.323 Configuration: Start Path: Configuration→H.323 →Advance

Figure 7.5-2

Advance Parameter Description:

• RAS Multicast IP: RAS multicast IP for Gatekeeper searching

• RAS Multicast Port: RAS multicast Port for Gatekeeper searching

• Max Call: The maximum H.323 calls

• Max Channel: The maximum channel of each H.323 call

• RAS Port: Local RAS port (default: 1719)

• Q.931 Port: Local TCP port number of Q.931

• T.38 ECM Mode: T.38 Error Correction Mode

o T.38 ECM Interoperable mode o T.38 ECM Backward Compatible Mode

• FAX Rdepth: T.38 relay redundancy packet depth for high-speed mode.

• H.245 Option: Separate the H.245 channel in the call of the Fast Start

mode or not.

• G.723 Psize: G.723 transmission packet size in ms (default: 30ms)

• G.729 Psize: G.729 transmission packet size in ms (default: 20ms)

VIP-2100 User’s manual - 61 -

• G.711 Psize: G.711 transmission packet size in ms (default: 20ms)

SIP Configuration

Start Path: Configuration→SIP

Figure 7.6-1

Basic Parameter Description:

• Primary SIP Register: Register to SIP proxy server or not

o Yes: Register to proxy server o No: Not register to proxy server

• Primary Register Server: SIP register proxy server IP Address

• Primary Register Port: SIP register proxy server port number (default:

1719)

• Primary Register User: SIP register proxy server User ID

• Primary Register Password: SIP register proxy server User Password

• Primary Register TTL: The registration maximum time to live setting

when registered to the SIP proxy server

• Secondary SIP Register: Register to SIP proxy server or not

o Yes: Register to proxy server o No: Not register to proxy server

• Secondary Register Server: SIP register proxy server IP Address

• Secondary Register Port: SIP register proxy server port number

(default: 1719)

• Secondary Register User: SIP register proxy server User ID

• Secondary Register Password: SIP register proxy server User

Password

• Secondary Register TTL: The registration maximum time to live setting

when registered to the SIP proxy server

VIP-2100 User’s manual - 62 -

• Primary Outbound Proxy Server: The IP address of an outbound Proxy

the SIP Stack uses.

• Primary Outbound Proxy Port: The port of an outbound Proxy the SIP

Stack uses

• Primary Outbound Proxy User: The User ID of an outbound Proxy the

SIP Stack uses.

• Primary Outbound Proxy Password: The password of an outbound

Proxy the SIP Stack uses.

• Secondary Outbound Proxy Server: The IP address of an outbound

Proxy the SIP Stack uses.

• Secondary Outbound Proxy Port: The port of an outbound Proxy the

SIP Stack uses

• Secondary Outbound Proxy User: The User ID of an outbound Proxy

the SIP Stack uses.

• Secondary Outbound Proxy Password: The password of an outbound

Proxy the SIP Stack uses.

• Codec Selection Policy: Selection order to match the remote SDP for

codec selection.

o Local SDP Order: Use local SDP order to match codec o Remote SDP Order: Use Remote SDP order to match codec

• Local Codec 1~4: Codec selection priority (1 to 4) (1: highest, 4: lowest)

• G.723 Bit Rate Used: G.723.1 high bits rate (6.3k) or low bit rate (5.3k)

is used

• 180 SDP: Set SDP for 180 ring message

• 183 SDP: Set SDP for 183 call progress indication.

• DTMF Relay Method: DTMF transport type selection

o Transparent: transmit DTMF over audio channel o SIP INFO: Use SIP INFO Message to relay DTMF o RFC2833: Use RFC2833 for DTMF over RTP packet

- RFC2800 Payload Type: RTP payload type used for RFC2833 DTMF relay

• Fax Transmission: Fax transparent type selection

o T.38 Fax Relay: T.38 fax relay o Transparent: Transparent mode (by voice packet)

• Accept Proxy Call Only:

o Yes: Only call from outbound proxy server is allowed o NO: Accept any SIP calls

• Inbound DM Group: Digit Manipulation Group for SIP incoming calls

• Outbound DM Group: Digit Manipulation Group for SIP outgoing calls

Advance SIP Configuration: Start Path: Configuration→SIP →Advance

VIP-2100 User’s manual - 63 -

Figure 7.6-2

Advance Parameter Description:

• TCP Enable: Receive SIP TCP call or not.

• Max TCP Connection: Max Call: The maximum SIP TCP calls.

• Outbound Use TCP: Use SIP TCP for outbound call or not. If it set to

no, UDP is used.

• Register Use TCP: Use SIP/TCP to register to SIP register.

• TCP Port: The local TCP port on which the SIP Stack listens.

• UDP Port: The local UDP port on which the SIP Stack listens.

• Reliable Provision: Support PRACK or not (100rel)

• Max Call Leg: The maximum number of call-legs the SIP Stack

allocates. You should set this value to the maximum number of call your expect the SIP Stack to handle simultaneously.

• Max Transaction: The maximum number of transactions the SIP Stack allocates. You should set this value to the maximum number of call your expect the SIP Stack to handle simultaneously.

• Max Register Client: The maximum number of Register-Clients the SIP Stack allocates. You should set this value to the maximum number of call your expect the SIP Stack to handle simultaneously.

• Send Receive Buffer Size: The buffer size used by SIP Stack for receiving and sending SIP messages.

• Reject Unsupported Extension: Yes or No

• Message Pool Page Size: Used to hold and process all incoming and

outgoing message in the from of encoded messages or message objects. It is recommended that you configure the page size to the average message size your system is expected to message.

• General Pool Page Size: Used by SIP Stack objects, such as call-legs and transaction, to store the internal fields. For example, the call-legs object will store the To, From and Call-ID headers and the local and the remote contact addresses on the general pool pages. The general pool is also used from other activities that demand memory allocation.

VIP-2100 User’s manual - 64 -

• Application Pool Page Size: The size of page in the application pool

• Retransmission T1: T1 determines several timer as defined in

RFC3261. For example, When an unreliable transport protocol is used, a Client Invite transaction retransmits requests at an interval that start at T1 seconds and doubles after every retransmission. A Client General transaction retransmits requests at an interval that starts at T1 and doubles until it reaches T2. (Default Value: 500)

• Retransmission T2: Determines the maximum retransmission interval as defined in RFC3261. For example, when an unreliable transport protocol is used, general requests are retransmitted at an interval which starts at T1 and doubles until reaches T2. If a provisional response is received, retransmission continue but at an interval of T2. (Default Value: 4000)

• Retransmission T4: T4 represents the amount of time the network takes to clear message between client and server transactions as defined in RFC3261. For example, when working with an unreliable transport protocol, T4 determines the time that UAS waits after receiving an ACK message and before terminating the transaction. (Default Value: 5000)

• Invite Linger Timer: After sending an ACK for an INVITE final response, a client cannot be sure that the server has received the ACK message; the client should be able to retransmit the ACK upon receiving retransmissions of the final response for inviteLingerTimer milliseconds.

• General Linger Timer: After a server sends a final response, the server cannot be sure that the client has received the response message. The server should be able to retransmit the response upon receiving retransmissions of the request for generalLingerTimer milliseconds. (Default Value: 32000)

• Provisional Timer: When a client receives a provisional response, it continues to retransmit the request, but with an interval of provisionalTimer milliseconds.

• Cancel General No Response Timer: When sending a CANCEL request on a General transaction, the User Agent waits cancelGeneralNoResponseTimer milliseconds before timeout termination if there is no response for the cancelled transaction.

• Cancel Invite No Response Timer: When sending a CANCEL request on a Invite transaction, the User Agent waits cancelInviteNoResponseTimer milliseconds before timeout termination if there is no response for the cancelled transaction.

• General Request Timeout Timer: After sending a General request, the User Agent waits for a final response generalRequestTimeoutTimer milliseconds before timeout termination (in this time the User Agent retransmits the request every T1, 2*T1,…T2,…milliseconds)

• 183 to Alerting: When receive a SIP 183 message from remote site, send Alerting in stead of Call Progress Indicator

• AutoSend 183: VIP-2100 always send Call Progress Indicator (SIP 183) to VoIP party. It can be used for CAS protocol to enable early media.

• Behind NAT: Does VIP-2100 is located behind NAT or not

• Public Signal IP: The static mapped IP for SIP signal

VIP-2100 User’s manual - 65 -

• Public Signal Port: The static mapped Port for RTP stream

• Public RTP IP: The static mapped RTP IP

• Public RTP Port: The static mapped RTP starting port

• Public RTP Port Interval: The VIP-2100 has at least 30 RTP channels.

Each channel needs 3 ports mapping on NAT Server. The interval is used to caculate the right port for each channel.

• Overload Redirect: SIP overload redirect when VIP-2100 is not able for service the call

• Redirect Host: Redirect host URI (format: user@siphost, siphost)

• Redirect Port: Redirect port number

• Send 487 When Recv CANCEL: When receive CANCEL form remote

site, send “487 Request canceled” or not

• Caller ID Mode:

o Local: use VIP-2100 proxy user id o Caller: use SIP calling party ANI

• Receive Hold music source:

o Auto: Auto determinate to play hold tone based on SIP signaling. o Local: Play hold tone locally.

• On Hold music: Hold tone music file name

VIP-2100 User’s manual - 66 -

Behind NAT Example 1:

VIP-2100 NAT Server Setting

One-by-One Static IP Mapping

192.168.111.112 210.59.163.11

Static Port Mapping 192.168.111.111:5060 210.59.163.10:10000

VIP-2100 NAT Enable Setting:

Public Signal IP: 210.59.163.10 Public Signal Port: 10000 Public RTP IP: 210.59.163.11 Public RTP base port: 4000 (same as “Interface→Advance’s Config”)

Public RTP Port Interval: 10 Behind NAT Example 2:

VIP-2100 NAT Server Setting

Static Port Mapping 192.168.111.111:5060 210.59.163.10:5060 RTP Channel 01 192.168.111.112:4000

4001 4002

RTP Channel 02 192.168.111.112:4010

4011 4012

. . .

RTP Channel 30 192.168.111.112:4310

4311 4312

210.59.163.10:10000 10001 10002

210.59.163.10:10003 10004 10005

. . .

210.59.163.10:10357 10358 10359

VIP-2100 NAT Enable Setting:

Public Signal IP: 210.59.163.10 Public Signal Port: 5060 Public RTP IP: 210.59.163.10 Public RTP base port: 10000 (same as “Interface→Advance’s Config”)

Public RTP Port Interval: 0

VIP-2100 User’s manual - 67 -

Access Control

Access Control list can be used to filter the calls forms the IP Network, DNIS, and ANI. It must be used in call flow edit to take effect.

IP ACL Start Path: Configuration→Access Control→IP ACL

Figure 7.7-1

Parameters:

• IP Network: IP Address or prefix used to be filtered

• Access Mode:

o Allow: the inputs IP Network are allowed for calls. o Disallow: The inputs IP Network are disallowed for calls.

☻Note: If in the system has both allowance and disallowance setup, the

system will check allowance first and disallowance later. If only disallowance inputted all IP will allow to work except disallowed network. If only allowance inputted, only those IP from allowance list will work.

ANI ACL ANI ACL

Start Path: Configuration→Access Control→ANI ACL

Figure 7.7-2

Parameters:

• ANI: Calling party number used to filter

• Access Mode:

o Allow: the calling numbers are allowed for calls o Disallow: The calling numbers are disallowed for calls

☻Note: If in the system has both allowance and disallowance setup, the

system will check allowance first and disallowance later. If only disallowance inputted all ANI will allow to work except disallowed ANI. If only allowance inputted, only those ANI from allowance list will work.

VIP-2100 User’s manual - 68 -

DNIS ACL

Start Path: Configuration→Access Control→DNIS ACL

Figure 7.7-3

Parameters:

• DNIS: Called party number used for filter

• Access Mode:

o Allow: The called numbers are allowed for calls o Disallow: The called numbers are disallowed for calls

☻Note: If in the system has both allowance and disallowance setup, the

system will check allowance first and disallowance later. If only disallowance inputted all DNIS will allow to work except disallowed DNIS. If only allowance inputted, only those DNIS from allowance list will work.

User ACL User ACL is used to store subscriber information when internal AAA is

enabled. Start Path: Configuration→Access Control→User ACL

Figure 7.7-4

Parameters:

• User: User ID (0~9, *#)

• Password: Password (0~9, *#)

• Prepaid Point: Allowed prepaid point (When prepaid point is used, the

system will deduct it automatically base on the rate setting.)

o Postpaid: postpaid user

• Status:

o Active: User is activeled o Inactive: User is inactived

☻Note: 1. IP Authentication method must be set to “ internal AAA” to

talk effect.

VIP-2100 User’s manual - 69 -

New a Calling Rate: The calling rate will have different appearance for different calling rate policy set in Radiu configuration.

Click Calling Rate button to add a new calling rate as figure 7.7-5.

Figure 7.7-5

Point per Second calling rate:

Calling rate (point per second) is used to convert prepaid point into

prepaid time in second. For example, you can set calling rate to 5 for “100” prefix. When a caller, which has 200 prepaid point, calls “100xxxx”, the max talk time will be 200/5=40 seconds. If a calling rate is set to “0”, it means free charge.

New a Calling Rate (Second per Point):

Click Calling Rate button to add a new calling rate as figure 7.7-6.

Figure 7.7-6

Second per Point calling rate:

. Calling rate (Second per point) is used to convert prepaid point into

prepaid second in time. For example, you can set calling rate (Second) to 6, charge point to 1 for “113” prefix. It means that every 6 seconds charge 1 point. When a caller, which has 200 prepaid point, calls “113xxxx”, the max talk time, will be 200*6/1=1200 seconds.

J Note: Tel prefix * is used as a default rate, you need to create it to work.

Search Condition:

You can search a user by User ID, Prepaid or Postpaid condition as figure

7.7-7.

VIP-2100 User’s manual - 70 -

Figure 7.7-7

Number Replace

The purpose of “Number Replace” is to replace called number or calling number for PSTN or IP. It must be used in call flow to take effect.

Step 1: It is useful for real PSTN number to virtual VoIP number replacement.

Click Number Replace to add a new Number Replace Group, add as figure 7.8-1.

Figure 7.8-1

Field Description:

• Group ID: 1 (Number Replace Group identify)

• Description: SIP in

Step 2: Click the New created NR and Detail button to add digits setting as

figure 7.8-2.

Figure 7.8-2

Field Description:

• Original Number: Original number filter

• Target Type: ANI or DNIS

• Target Number: The ANI or DNIS are change to target nubmer

Routing Plan

The purpose of Routing Plan is to select T1/E1 trunk and channels by your preference when there is a call from IP side to PSTN side. The PSTN

must be used in call flow edit or line hunting component to take effect. Hunting Group Start Path: Configuration→Routing Plan→Hunting Group

VIP-2100 User’s manual - 71 -

Figure 7.9-1

Parameters:

• Group ID: Hunting Group ID

• Description: Description of Hunting Group

• Hunting Method: Route selection

o Random: Random select a trunk within this hunting group o Priority: Select a trunk by priority. (Priority 1 has lowest priority; 9

has highest priority)

o Round Robin: Call is hunting rotationally

Start Path: Configuration→Routing Plan→Hunting Group→Detail

Figure 7.9-2

Parameters: Group: 4 Description: FET Trunk 02 and 03

• Interface ID: Interface ID

• Trunk ID: trunk id for group 4

• Priority: Trunk priority

• Channel Mask: Channel mask for incoming or outgoing calls (refer

T1/E1 Trunk Configuration)

J Note: When a Route Plan channels mask is cooperated to trunk

channel mask to decide the channel availity 17~31 channels are

available: Example 1: Trunk ID: 0 channel mask: 0xffffffff

Route Plan channel mask: 0x0000ffff Available channel: 0x0000ffff (17~31) channels.

Example 2: Trunk ID: 0 channel mask: 0xffff0000

Route Plan channel mask: 0xffc00000 Available channel: 0xffc00000 (1~9) channels.

VIP-2100 User’s manual - 72 -

Call Routing The call routing can be used for hunting a PSTN trunk by prefix. Start Path: Configuration→Routing Plan→Call Routing

Figure 7.9-3

Parameters:

• Group ID: Select the T1/E1 according to the selection of Hunting Group ID when dialed number is matched

• Number To Route: The dialed telephone number to be matched

• Matched ANI Prefix: Calling party number used to filter

• Allow Use Others: To select other T1/E1 trunk when all trunk are busy

at your desired Hunting Group. o Allowed: The call will use other T1/E1 trunks which is not belong to

the selected hunting group

o Forbad: The call will be disconnected immediately

Radius Setting

When you have an external RADIUS server to do the AAA (Authorization, Authentication and Accounting), enter the correct parameter to the Radius setting. It must be used in call flow to take effect.

Start Path: Configuration→Radius Setting

VIP-2100 User’s manual - 73 -

Figure 7.10-1

Parameters:

• Auth IP: Radius Authentication Server IP address (default)

• Auth Port: Radius Authentication Server Port

• Acct IP: Radius Account Server IP address

• Acct Port: Radius Account Server Port

• Backup Auth IP: Backup Radius Authentication Server IP address

• Backup Auth Port: Back Radius Authentication Server Port

• Backup Acct IP: Back Radius Account Server IP address

• Backup Acct Port: Back Radius Account Server Port

• Secret Key: The shared secret key with RADIUS Server

• Max Retry: The maximum retry times

• Response Time (sec): The maximum wait for response time from

RADIUS Server

• Auth Retry Interval (sec): The internal to resend the Authentication packet to RADIUS Server.

• Acc Retry Interval (sec): The internal to resend the Account packet to RADIUS Server.

• Switch Threshold: Switch to alternate RADIUS Server when failures are occurred more than switch threshold.

• Auto Inactive: Auto inactive an unused or not

o Disable: Don’t auto inactive o Prepaid User: Auto inactive prepaid user only o Postpaid User: Auto inactive postpaid user only o All User: Auto inactive all unused user

• Inactive prepaid: The minimum credit point threshold for a prepaid user to be inactived

• Inactive Period: The max unaccess days for a postpaid user to be inactived

• Charge Method: Billing charge method selection

o Point per Second: Point / calling rate = seconds o Second per Point: Point * calling rate / charge point = seconds

• Auto Clean: Auto clean the inactive user

VIP-2100 User’s manual - 74 -

o Disable: Don’t auto clean inactive user o Prepaid User: Auto clean prepaid user only o Postpaid User: Auto clean postpaid user only o All User: Auto clean inactive user

• Clean Filter: Auto clean filter

o None: Auto clean users exceed clean period without access the

network

o Inactive: Auto clean only to inactive users

• Clean Period: The maximum unaccess days to clean up. When the clean filter is set Inactive, the unaccess day is start counting when the user is inacived

Apply Change

1. Some of modification needs to restart system before it is effective to system operation. “Apply the change” shows “The change you mode need to

restart the system for apply please confirm to restart or do it later?”

Click on OK button to reboot the system.

Figure 7.11-1

2. For the modification can be changed to fly, “Apply the Change” shows “Are

you sure to apply the running system?” Click on OK button to take effecting.

Figure 7.11-2

VIP-2100 User’s manual - 75 -

Chapter 8 System Control

System

Start path: Click Control→System

Figure 8.1-1

Parameter:

• Soft Reset: Soft Reset at VIP-2100

• Restart: Restart the VIP-2100

• Shutdown: Shutdown the VIP-2100

System Time

Timezone Setting

Step 1: If you would like to use timezone, click Timezone button to setup the

system timezone as figure 8.2-1.

Figure 8.2-1

Stardand:

Step 2: Select the Standard option to setup the system predefined time zone

as figure 8.2-2

Figure 8.2-2

VIP-2100 User’s manual - 76 -

Parameter:

• Time Zone:

o Standard: Use a predefined standard time zone (Refer Timezone

to Country Mapping List)

o Customize: Use a user defined time zone

• Auto Daylinght Saving: Auto adjust daylinght saving time or not

User defined timezone :

Step 3: Select the Customized option and enter the time zone bias to set a

user defined timezone as figure 8.2-3

Figure 8.2-3

Parameter:

• Daylight Bias: The offset added to the Bias when the time zone is in

daylight saving time

• Daylight Start: The date that a time zone enters daylight time

o Month: 01 to 12 o Week Day: Sunday to Saturday o Apply Week (Day:01 to 05, Specifies the occurrence of day in the

month; 01 = First occurrence of day, 02 = Second occurrence of day, ...and 05 = Last occurrence of day)

o Hour: 00 to 23

• Standard Start: The date that a time zone enters daylight time

o Month: 01 to 12 o Week Day: Sunday to Saturday o Apply Week (Day:01 to 05, Specifies the occurrence of day in the

month; 01 = First occurrence of day, 02 = Second occurrence of day, ...and 05 = Last occurrence of day)

o Hour: 00 to 23

VIP-2100 User’s manual - 77 -

Network

DNS Server Setting:

Step 1: After successfully logon to the system, we need to change the

network configuration. Click Control→Network to setup the network parameters as figure 8.3-1.

Figure 8.3-1

Parameter:

• Primary DNS Server: Primary DNS Server IP network

• Secondary DNS Server: Secondary DNS Server IP network

• Host Name: Host name used to register to DNS Server

• Domain Name: Domain name used to

• Dynamic DNS Registration: Enable Dynamic DNS registration or not

SNMP

Start path: Click Control→SNMP→Community

Figure 8.4-1

Parameter:

VIP-2100 User’s manual - 78 -

• Community Name: Community name for network manager system

accessing

• Access Rights: Giving access right to the community

Start path: Click Control→SNMP→Trap

Figure 8.4-2

Parameter:

• Trap Community: Trap community name for NMS

• Trap Host: Trap host IP address

JNote: It takes around 1-minute to update SNMP configuration and

display successful message.

Prompt Manager

Start path: Click Control→Prompt Manager

Figure 8.4-1

VIP-2100 User’s manual - 79 -

☻Note:

1. You mast has a sound card in your PC to record the voice. You

need to set Network security in order to execute this recording.

Click Tool→Internet Option→Security→Custom Level.

2. Enable the following security to active setting:

Voice prompt editor:

- Download unsigned ActiveX control: Enable

- Initialize and script ActiveX control not marked as safe: Enable

VIP-2100 User’s manual - 80 -

New, Record:

Step 1: Make sure you have installed microphone or other device when you

want to record, Click New and Record buttons to record as figure

8.4-2.

Figure 8.4-2

Stop, Pause, Play:

Step 2: Click Stop or Pause button to stop record, and click Play button to

listen the voice prompt as figure 8.4-3.

Figure 8.4-3

Save:

Step 3: Click Save button to saving the voice file at local path, and the screen

shows Please input the file path and file name!! (i.e. c:\irene_test.raw) as figure 8.4-4.

Figure 8.4-4

Save Remote File:

Step 4: Click Save Remote File to saving the voice file at VIP-2100, and the

screen shows “please input the file path and file name!!” (i.e.

9999.raw) as figure 8.4-5

VIP-2100 User’s manual - 81 -

Figure 8.4-5

☻Note: The file name must be “ .raw” file format.

Open Remote File:

Step 5: Click Open Remote File button to open voice file at VIP-2100 and

screen shows Voice File List as figure 8.4-6.

Figure 8.4-6

Open:

Step 6: Click Open button to open local host voice file and screen shows

Choose File as figure 8.4-7.

Figure 8.4-7

Close:

Step 7: Click Close button to close the voice file as figure 8.4-8.

VIP-2100 User’s manual - 82 -

Figure 8.4-8

Copy:

Step 8: Select the desired voice range and click Copy button as figure 8.4-9

8.4-9

Paste:

Step 9: Click Paste button to paste the voice range as figure 8.4-10.

Figure 8.4-10

Cut:

Step 10: Select the desired voice range and click Cut button as figure 8.4-11.

Figure 8.4-11

Save As: Refer the Section “Save”

VIP-2100 User’s manual - 83 -

Save Remote As: Refer the Section “Save Remote File”

Undo:

Step 13: Click Undo button to return modification, you can see the

configuration that haven’t be changed as figure 8.4-12.

Figure 8.4-12

Redo: Refer Section “Undo”

Zoom Zoom In Zoom Out:

Step 14: Select the desired voice range click Zoom button as figure 8.4-13.

Figure 8.4-13

Step 15: The screen shows the zoom out voice file range as figure 8.4-14.

VIP-2100 User’s manual - 84 -

Figure 8.4-14

Delete Remote file:

Step 16: Click Delete Remote file button to delete remote voice file as figure

8.4-15.

Figure 8.4-15

Call Flow Editor

Please refer section “Call Flow Editor”

Account Manager

Please refer section “Account Manager”

Upgrade

Step 1: Click “Control→Upgrade” to upgrade the software as figure 7.5-1.

VIP-2100 User’s manual - 85 -

Figure 7.5-1

Field Description:

• File Name: Upload the software file name

• Upload: Remote Upload the software at VIP-2100

• Apply: Remote apply the upload at VIP-2100

Relogin

Please refer section “Relogin”

VIP-2100 User’s manual - 86 -

Chapter 9 System Monitor

It provides a way to monitor the system status.

Line Summary Status

Show channel summary status.

Start Path: Monitor→Line Summary Status

Figure 9.1-1

Field Description:

• Refresh Interval (second): Refresh interval time (1, 5, 10 seconds)

• Line ID: Line ID (format: Interface: trunk: channel)

• Talk Time: Total conversation time

• Successfully calls: Total successfully calls (connected calls)

• Unsuccessfully calls: Total unsuccessfully calls (unconnected calls)

See the line detail:

Selection the line and click Detail button as figure 9.1-2.

Figure 9.1-2

Refer to line detail for field description

VIP-2100 User’s manual - 87 -

Line Detail

Show detail channel status. Start Path: Monitor→Line Detail

Figure 9.2-1

Field Description:

• Refresh Interval (second): Refresh interval time (1, 5, 10 seconds)

• Line ID: Line ID

• Line Status: Current time status

• Call Originate: Call originate site

• ANI String: Calling party number

• DNIS String: Called party number

• PSTN Status: PSTN site status

• VoIP Status: IP site status

• Escape Time: Talk time

Event Log

Show system log status.

Start Path: Configuration→Event Log

Figure 9.3-1

Field Description:

• Type: Event Log type

o Information o Warring o Error

• Date: Event created date

VIP-2100 User’s manual - 88 -

• Time: Event created time

• Source: Executable program

• Category: Event type (none, welltech Sys…)

• Event ID: Event Log

☻Note: You can click Clear button to clear all event log.

See the detail event log:

Double click the log or select the log and click detail to see the log

detail.

Figure 9.3-2

Event Description:

Event ID

[GK]: [xxx.xxx.xxx.xxx:xxxx] not found or

8003

8700 VoIP Gateway application on the fly change On the fly change (system change)

8703

9500 Gateway application started VoIP Gateway program start 9500 AAA Mgr application started AAA Manager program start 9500 TelnSvr application started Telnet Server program start 9501 VoIP Board (0) started Interface (ID:0) start 9502 H323 stack started H323 stack start

9503

9504 PSTN trunk (0) alarm clear Connect to PSTN

9505

9600 SNTP client application started Failed / Success to connect SNTP server

registered failure [SIP Register]: [xxx.xxx.xxx.xxx:xxxx] not found

or registered failure

[0]: evt: D CHANNEL STATUS: runkId=3, Status=1, Comment='', LOS=14, LOF=0, RAI=108, AIS=145, RAI_CRC=-1

H323 GK [xxx.xxx.xxx.xxx:xxxx] found & registered [SIP Register]: [xxx.xxx.xxx.xxxx] Found & Registered.

[0]: evt: D CHANNEL STATUS: TrunkId=3, Status=0, Comment='', LOS=29, LOF=67, RAI=31, AIS=1, RAI_CRC=-1

Event Description Description

Failed to register to H323 Gatekeeper

Failed to registered to SIP Registratar Server

D Channel and Trunk ID (ID: 0) not available

Registered to H323 Gatekeeper Registered to SIP Registratar Server

D Channel and Trunk ID (ID:0) available

VIP-2100 User’s manual - 89 -

Debug Info

Start Path: Click “Monitor→Debug Info”

Figure 9.4-1

Filed Description:

• Get Log: Get debug log (-1~999)

• Search: Search debug logs

• Clear: Clear log

Ping

You can use the “Ping” to check an IP is active or not.

Start Path: Configuration→Ping

Figure 9.5-1

Field Description:

• Host IP Address: The IP address to ping

VIP-2100 User’s manual - 90 -

Chapter 10 Telnet & RS-232 Configuration

VIP-2100 also can support to be managed by Telnet or Console port

(RS-232) for basic operations.

Interface:

v Network: TCP/IP Telnet v RS232:

- Connect using: COM1

- Baud Rate: 9600

- Data bits: 8

- Parity: None

- Stop bits: 1

- Flow Control: None

- Wire: Null modem line (crossed)

Logon VIP-2100 by Telnet

Use Windows build-in Hyper Terminal or other telnet terminal emulator to login (e.g. telnet 192.168.111.111:10086). User ID & password will be required for login (default login user id: admin, password: admin & user id: root, password: root).

Command List:

Command Description

echo Auto echo on or off eventlog Clean or show system log message exit Quit the current session ipconfig Configure or show network information ping Check an IP address is available or not reboot Reboot reset Soft-reset shutdown Shutdown time Reset or show system time. timezone Setup or show system timezone useradmin Manage user account. help & ? View command list

Echo: auto echo on or not

Command Purpose

[root#]echo ? [root#]echo on Echo is on

[root#]echo off Echo is off (default ralue)

Usage: echo on/off Example: echo on

VIP-2100 User’s manual - 91 -

Eventlog: show system log message

Command Purpose

[root#]eventlog ?

Usage: eventlog [-clear] Example: eventlog eventlog -clear

[root#]eventlog Show system eventlog:

Eventlog example:

Time: 2003-06-19 20:15:17 Event ID: 8700 Type: Warning Source : wellgate5x00 Description: [0]: evt: TRUNK ALARM: TrunkId=3

Time: 2003-06-19 20:15:17 Event ID: 8700 Type: Warning Source : wellgate5x00 Description: [0]: evt: TRUNK ALARM: TrunkId=2

Time: 2003-06-19 20:15:14 Event ID: 9501 Type: Information Source : wellgate5x00 Description: [0]: evt: BOARD STARTED: SLOT:8

Press any key to continue or press 'Q' to quit

[root#]eventlog -

Clear all event log

clear

Exit: Quit the current session

Command Purpose

[root#]exit Quit the current session

Ipconfig: Configuration or show network information

Command Purpose

[root#] ipconfig ?

Usage: ipconfig [-delete dns] [-dhcp] [-dns IPAddress1 IPAddress2 ] [-ip IPAddress -mask Mask -gateway Gateway] Example : ipconfig -ip 192.168.111.111 -mask 255.255.0.0

-gateway 192.168.1.254 : ipconfig -dhcp : ipconfig -dns 192.168.1.1 : ipconfig -delete dns

[root#]ipconfig Show current network configuration

USE FIXED IP (or DHCP) IP Address : 192.168.5.113 Subnet Mask : 255.255.0.0 Default Gateway : 192.168.1.254 DNS Servers : 192.168.5.1

168.95.1.1

[root#]ipconfig –delete dns

Delete the DNS servers setting

USE FIXED IP IP Address : 192.168.5.113 Subnet Mask : 255.255.0.0 Default Gateway : 192.168.1.254 DNS Servers :

[root#]ipconfig –dchp Enable DHCP

USE DHCP

VIP-2100 User’s manual - 92 -

IP Address : 192.168.5.10 Subnet Mask : 255.255.0.0 Default Gateway : 192.168.1.254 DNS Servers : 192.168.5.1

168.95.1.1

[root#]ipconfig –ip

61.220.126 28 –mask

255.255.0.224 –gateway

61.220.126.1

[root#]ipconfig –ip

61.220.126.115

[root#]ipconfig –dns

210.59.126.53

Use fixed network configuration

USE FIXED IP IP Address : 61.220.126.28 Subnet Mask : 255.255.255.1 Default Gateway : 61.220.126.254 DNS Servers :

Changes IP address only.

USE FIXED IP IP Address : 61.220.126.115 Subnet Mask : 255.255.255.1 Default Gateway : 61.220.126.254 DNS Servers :

Changes DNS configuration only.

USE FIXED IP IP Address : 61.220.126.115 Subnet Mask : 255.255.255.1 Default Gateway : 61.220.126.254 DNS Servers : 210.59.126.53

Ping: Check an IP address is available or not

Command Purpose

[root#] ping ? Usage: ping IP.

Example: ping 127.0.0.1

[root#]ping 61.220.126.1 Ping result

Reply from 61.220.126.1 bytes=64 time=1ms TTL=29 Reply from 61.220.126.1 bytes=64 time=1ms TTL=29 Reply from 61.220.126.1 bytes=64 time=1ms TTL=29 Reply from 61.220.126.1 bytes=64 time=1ms TTL=29

Reboot:

Command Purpose

[root#] reboot ? Reboot System

Are You Sure? (Y/N)

[root#]reboot Are You Sure?(Y/N)y

VIP-2100 are rebooting

Shutdown:

Command Purpose

[root#] shutdown ? Shutdown System

Are You Sure? (Y/N)

[root#]shutdown Are You Sure?(Y/N)y

VIP-2100 are shutting down

Reset:

Command Purpose

[root#] reset ? Soft reset System

Are You Sure? (Y/N)

[root#]reset Are You Sure?(Y/N)y

VIP-2100 User’s manual - 93 -

Time: Reset or show system time

Command Purpose

[root#] time ? [root#]time

[root#]time 2003-07-29

Usage : time YYYY-MM-DD HH:NN:SS Example : Time 2002-01-01 12:00:00

Show current time

The current time is 2003-06-20 15:17:30

Change system bios time

23:14:53

Timezone: Setup or show system timzone

Command Purpose

[root#] timezone ?

Fixed Zone List:

01. Afghanistan Standard Time

03. Arab Standard Time

05. Arabic Standard Time

07. AUS Central Standard Time

09. Azores Standard Time

11. Cape Verde Standard Time

13. Cen. Australia Standard Time

15. Central Asia Standard Time

17. Central European Standard Time

19. Central Standard Time

21. Dateline Standard Time

23. E. Australia Standard Time

25. E. South America Standard Time

27. Egypt Standard Time

29. Fiji Standard Time

31. GMT Standard Time

33. Greenwich Standard Time

35. Hawaiian Standard Time

37. Iran Standard Time

39. Korea Standard Time

41. Mexico Standard Time 2

43. Mountain Standard Time

45. N. Central Asia Standard Time

47. New Zealand Standard Time

49. North Asia East Standard Time

51. Pacific SA Standard Time

53. Romance Standard Time

55. SA Eastern Standard Time

57. SA Western Standard Time

59. SE Asia Standard Time

61. South Africa Standard Time

63. Taipei Standard Time

65. Tokyo Standard Time

67. US Eastern Standard Time

69. Vladivostok Standard Time

71. W. Central Africa Standard Time

73. West Asia Standard Time

75. Yakutsk Standard Time

02. Alaskan Standard Time

04. Arabian Standard Time

06. Atlantic Standard Time

08. AUS Eastern Standard Time

10. Canada Central Standard Time

12. Caucasus Standard Time

14. Central America Standard Time

16. Central Europe Standard Time

18. Central Pacific Standard Time

20. China Standard Time

22. E. Africa Standard Time

24. E. Europe Standard Time

26. Eastern Standard Time

28. Ekaterinburg Standard Time

30. FLE Standard Time

32. Greenland Standard Time

34. GTB Standard Time

36. India Standard Time

38. Israel Standard Time

40. Mexico Standard Time

42. Mid-Atlantic Standard Time

44. Myanmar Standard Time

46. Nepal Standard Time

48. Newfoundland Standard Time

50. North Asia Standard Time

52. Pacific Standard Time

54. Russian Standard Time

56. SA Pacific Standard Time

58. Samoa Standard Time

60. Singapore Standard Time

62. Sri Lanka Standard Time

64. Tasmania Standard Time

66. Tonga Standard Time

68. US Mountain Standard Time

70. W. Australia Standard Time

72. W. Europe Standard Time

74. West Pacific Standard Time

VIP-2100 User’s manual - 94 -

[root#]timezone

Usage1 : timezone Zone (1 to 75) AutoDaylight (Y or N) Example1 : timezone 1 Y Usage2 : timezone -custom Bias DaylightBias DaylightStart StandardStart Bias : -12:00 to +13:00 DaylightBias : -12:00 to +13:00 DaylightStart : MM (Month: 01 to 12) ; WD (Day of week: 00 to 06) DD (Day:01 to 05 ;Specifies the occurrence of day in the month; 01 = First occurrence of day, 02 = Second occurrence of day, ..., 05 = Last occurrence of day HH (Hour:00 to 23) StandardStart : MM (Month: 01 to 12) ; WD (Day of week: 00 to 06) DD (Day:01 to 05 ;Specifies the occurrence of day in the month; 01 = First occurrence of day, 02 = Second occurrence of day, ..., 05 = Last occurrence of day HH (Hour:00 to 23) Example2 : timezone -custom +08:00 -01:00 04-00-01-02 10-0005-02

Show current timezone info

Time Zone : (40) Mexico Standard Time (GMT -06:00) Daylight Bias : -01:00 Daylight Start : 05-00-01 02:00 Standard Start : 09-00-05 02:00 Auto Daylight : Y

[root#]timezone 40 n Use pre-defined timezone

Time Zone : (40) Mexico Standard Time (GMT -06:00) Daylight Bias : -01:00 Daylight Start : 05-00-01 02:00 Standard Start : 09-00-05 02:00 Auto Daylight : n

[root#]timezone custom +08:00 01:00 05-00-01-03 09-00-05-03

Use customized timezone

Time Zone : (99) Customized (GMT 08:00) Daylight Bias : -01:00 Daylight Start : 05-00-01 03:00 Standard Start : 09-00-05 03:00 Auto Daylight : Y

Please refer Timezone to Country Mapping List Useradmin: Manager user account

Command Purpose

[root#] useradmin ?

[root#]useradmin

Usage: useradmin [-add User] [-delete User] [password User] Example: useradmin -add irene

Show the current login user account

root

[root#]useradmin -list Show the current user account list

rdmin

VIP-2100 User’s manual - 95 -

Planet Technology VIP-2100 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Chapter 1 VIP-2100 Introduction

System Description

Technical Specification

Audio Feature

VIP-2100 Detail Specifications

VIP-2100 Appearance Description

Chapter 2 Logon VIP-2100

Logon VIP-2100

Network Configuration

System Time Configuration

Account Manager

Relogin

Environment used in this chapter

Interface Configuration

T1/E1 Trunk Configuration

H.323 Configuration

SIP Configuration

Digit Manipulation

Chapter 4 Call Flow Editor

Configuration Manager

Apply Change

Chapter 5 Peer to Peer Mode Configuration

Environment used in this chapter

Network Configuration

Account Manager

Interface Configuration

H.323 Configuration

SIP Configuration

Address Book

Digit Manipulation

Call Flow Editor

Configuration Manager

Apply Change

Chapter 6 SIP to H.323 Mode Configuration

Environment used in this chapter

Network Configuration

Account Manager

Interface Configuration

H.323 Configuration

SIP Configuration

Address Book

Digit Manipulation

Call Flow Editor

Configuration Manager

Apply Change

Chapter 7 Advance Configuration Reference

Configuration

System Configuration

Interface Configuration

Dial Plan Configuration

T1/E1 Trunk Configuration

Rest Configuration

H.323 Configuration

SIP Configuration

Access Control

Number Replace

Routing Plan

Radius Setting

Apply Change

Chapter 8 System Control

System

System Time

Network

SNMP

Prompt Manager

Call Flow Editor

Account Manager

Upgrade

Relogin

Chapter 9 System Monitor

Line Summary Status

Line Detail

Event Log

Debug Info

Ping

Chapter 10 Telnet & RS-232 Configuration