Planet VCG-1500WG-LTE User Manual

Users Manual of VCG-1500WG-LTE
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VCG-1500WG-LTE
User’s Manual of VCG-1500WG-LTE
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Trademarks
Copyright © PLANET Technology Corp. 2018. Contents are subject to revision without prior notice. PLANET is a registered trademark of PLANET Technology Corp. All other trademarks belong to their respective owners.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applications, and makes no warranty and representation, either implied or expressed, with respect to the quality, performance, merchantability, or fitness for a particular purpose. PLANET has made every effort to ensure that this User's Manual is accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred.
Information in this User's Manual is subject to change without notice and does not represent a commitment on the part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User's Manual. PLANET makes no commitment to update or keep current the information in this User's Manual, and reserves the right to make improvements to this User's Manual and/or to the products described in this User's Manual, at any time without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your comments and suggestions.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the Instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
CE Mark Warning
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
Energy Saving Note of the Device
This power required device does not support Standby mode operation. For energy saving, please remove the power cable to disconnect the device from the power circuit. In view of saving the energy and reducing the unnecessary power consumption, it is strongly suggested to remove the power connection for the device if this device is not intended to be active.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.
Revision
PLANET VCG-1500WG-LTE User's Manual Model: VCG-1500WG-LTE Revision: 1.0 (July, 2018) Part No: EM-VCG-1500WG-LTE _v1.0
User’s Manual of VCG-1500WG-LTE
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TABLE OF CONTENTS
1. INTRODUCTION .................................................................................................................... 6
1.1 Packet Contents ........................................................................................................................................... 6
1.2 Product Description ..................................................................................................................................... 7
1.3 How to Use This Manual .............................................................................................................................. 9
1.4 Product Features ........................................................................................................................................ 10
1.5 Product Specifications .............................................................................................................................. 12
2. INSTALLATION ................................................................................................................... 14
2.1 Hardware Description ................................................................................................................................ 14
2.1.1 Vehicle Gateway Front and Rear Panels ............................................................................................................. 14
2.1.2 LED Indications ................................................................................................................................................... 15
2.1.3 Power Inputs ........................................................................................................................................................ 16
2.1.4 SIM Card Installation ........................................................................................................................................... 17
2.1.5 Antenna Installation ............................................................................................................................................. 18
2.1.6 RJ45-DB9F Instruction ........................................................................................................................................ 18
2.2 Mounting Installation ................................................................................................................................. 19
3. QUICK CONFIGURATION ................................................................................................... 20
3.1 Inserting SIM Card into Gateway’s SIM Card Slot ................................................................................... 20
3.2 Connecting Antennas ................................................................................................................................ 20
3.3 Connecting LAN 2 Port of Gateway with PC ........................................................................................... 20
3.4 Logging in to the Vehicle Gateway ........................................................................................................... 20
3.5 LED and System Status ............................................................................................................................. 20
4. BASIC CONFIGURATION ................................................................................................... 22
4.1 WAN Configuration .................................................................................................................................... 22
4.2 PPPoE Configuration ................................................................................................................................. 24
4.3 LAN Configuration ..................................................................................................................................... 24
4.4 Wi-Fi Configuration .................................................................................................................................... 26
4.5 DHCPD Configuration ................................................................................................................................ 28
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4.6 Dynamic Domain Name Server (DDNS) Configuration ........................................................................... 28
4.6.1 PLANET DDNS ............................................................................................................................................ 29
4.7 Keep Alive ................................................................................................................................................... 32
5. ADVANCED CONFIGURATION .......................................................................................... 34
5.1 IP Table Filter .............................................................................................................................................. 34
5.1.1 IP Filter Rule Configuration .................................................................................................................................. 35
5.1.2 MAC Filter Configuration ..................................................................................................................................... 37
5.2 NAT/DMZ Configuration ............................................................................................................................. 39
5.3 Router Configuration ................................................................................................................................. 40
5.4 VPN Configuration ..................................................................................................................................... 42
5.4.1 GRE ..................................................................................................................................................................... 42
5.4.2 PPTP ................................................................................................................................................................... 43
5.4.3 IPSEC .................................................................................................................................................................. 45
5.4.4 L2TP .................................................................................................................................................................... 46
6. System Management .......................................................................................................... 48
6.1 Time Management ...................................................................................................................................... 48
6.2 User Management ...................................................................................................................................... 48
6.3 System Status ............................................................................................................................................. 49
6.4 Software Upgrade ....................................................................................................................................... 50
6.5 System Debug ............................................................................................................................................ 50
7. Internet Access Management ............................................................................................ 52
7.1 Captive Portal ............................................................................................................................................. 52
7.2 WiFidog Configure ..................................................................................................................................... 53
7.3 Application Filtering ................................................................................................................................... 54
7.4 Follower ....................................................................................................................................................... 55
7.5 Battery Power Feature Config ................................................................................................................... 55
7.6 GPS Function .............................................................................................................................................. 56
8. Other Configurations ......................................................................................................... 59
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8.1 Activation Mode .......................................................................................................................................... 59
8.2 Bandwidth Management ............................................................................................................................ 62
8.3 Connecting Device (MAC Address Binding) ........................................................................................... 63
8.4 Other Configurations ................................................................................................................................. 64
8.5 Timing Restart ............................................................................................................................................ 65
8.6 DTU Configuration ..................................................................................................................................... 66
Appendix: FAQs ..................................................................................................................... 68
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Model Name
4G LTE
Wi-Fi
FDD
TDD
VCG-1500WG-LTE-EU
B1/B3/B5/B7/B8/B20
B38/B40/B41
ETSI
VCG-1500WG-LTE-US
B1-5/7/8/13/17-20
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FCC

1. INTRODUCTION

Thank you for purchasing PLANET Vehicle 4G LTE Cellular Gateway. Please refer to the table list below for the models used in Europe and the U.S.:
Vehicle Gatewayis used as an alternative name in this user’s manual.

1.1 Packet Contents

Open the box of the Vehicle Gateway and carefully unpack it. The box should contain the following items:
VCG-1500WG-LTE x 1 Quick Installation Guide x 1 4G LTE Antenna x 1 2.4G Wi-Fi Antenna x 2 GPS Antenna x 1 Ethernet Cable x 1 Console Cable x 1 Mounting Kit x 1 Power Kit x 1 Antenna Dust Cap x 4 Copper Dust Cap x 6
If any item is found missing or damaged, please contact your local reseller for replacement.
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1.2 Product Description

Internet of Vehicles via 4G LTE Vehicle Gateway
PLANET VCG-1500WG-LTE is a reliable, secure and high-bandwidth communications Vehicle Gateway for demanding mobile applications and IoV deployments. It features 4G LTE (Long Term Evolution), wireless AP, five Ethernet ports (4 LAN and 1 WAN), GPS, VPN technology and bandwidth management bundled in a mountable metal case to establish a public network connection and allow passengers to access Internet.
High-performance 4G LTE
The VCG-1500WG-LTE is able to reach a download (DL) speed of up to 100Mbps and an upload (UL) speed of 50Mbps. The Vehicle Gateway also supports multi-band connectivity including LTE FDD, TDD, HSDPA, WCDMA and GSM for a wide range of applications.
Wireless Access Point
With an integrated 802.11n Wireless Access Point, the gateway supports data rate up to 300Mbps and is also compatible with
2.4GHz 802.11b/g/n equipment. The Wireless Protected Access (WPA-PSK/WPA2-PSK) and Wireless Encryption Protocol (WEP) features enhance the level of transmission security and access control over Wireless LAN.
GPS Included
The VCG-1500WG-LTE is equipped with one convenient feature and that is GPS (global positioning system). It is a positioning system based on a network of satellites that continuously transmit necessary data. More signals transmitted from more satellites can triangulate its location on the ground, meaning any location can be easily tracked anytime.
Cost-effective VPN Solution
The VCG-1500WG-LTE provides a complete data security and privacy feature for access and exchange of sensitive data. The full VPN capability of the VCG-1500WG-LTE including built-in PPTP, LT2P, and IPSec VPN client functions with DES/3DES/AES encryption and MD5/SHA-1 authentication makes the shared connection more secure and flexible. The IPSec VPN also makes the private tunnel over Internet more secure for enterprises doing business transactions.
Dual TF Cards for Wi-Fi Advertising Contents
The VCG-1500WG-LTE provides dual TF cards and the capacity of each card is up to 128GB. The TF cards can store thousands of advertising data and movie files. The administrator is able to upload these files to TF cards via FTP locally. Besides, through the CMS (central management system), administrator is able to upload and maintain these files remotely. The device will display advertising contents when users access to the Wi-Fi after authentication.
Superior Management Functions
For networking management features, the VCG-1500WG-LTE provides such functions as DMZ, QoS, Wifidog and SNMP, as well as full secure functions including Network Address Translation (NAT) and IP/URL/MAC filtering. The VCG-1500WG-LTE has 4G and WAN connection failover characteristics, which can automatically switch over to the redundant, stable WAN connection to keep users always online without missing any fascinating moments.
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User-friendly and Secure Management
For efficient management, the VCG-1500WG-LTE is equipped with console, web and Wifidog management interfaces. With the built-in web-based management interface, the VCG-1500WG-LTE offers an easy-to-use, platform independent management and configuration facility. The VCG-1500WG-LTE supports Wifidog and it can be managed via the CMS for remote management and Wi-Fi advertising.
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1.3 How to Use This Manual

This User Manual is structured as follows:
Section 2, INSTALLATION
The section explains the functions of the Vehicle Gateway and how to physically install the Vehicle Gateway.
Section 3, QUICK CONFIGURATION
The section contains the procedure of installing hardware and accessing the Web UI.
Section 4, BASIC CONFIGURATION
The section explains how to manage the Vehicle Gateway by Web interface.
Section 5, ADVANCED CONFIGURATION
The chapter explains how to set up the advanced function of the Vehicle Gateway.
Section 6, SYSTEM MANAGEMENT
The chapter explains how to troubleshoot the Vehicle Gateway.
Section 7, INTERNET ACCESS MANAGEMENT
The chapter explains how to set up remote management and advertising.
Section 8, OTHER CONFIGURATIONS
The chapter explains related functions of the Vehicle Gateway.
Appendix A
The section contains FAQ information of the Vehicle Gateway.
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1.4 Product Features

Physical Port
4 10/100BASE-TX RJ45 LAN ports, auto-negotiation, auto MDI/MDI-X
1 10/100BASE-TX RJ45 WAN port, auto-negotiation, auto MDI/MDI-X
1 4G LTE 2.3 dBi antenna
2 2.4G Wi-Fi 2dBi antennas
■ 1 GPS antenna
1 SIM card slot
1 console port
2 TF card slots to save files for Wi-Fi advertising
Cellular Interfaces
Supports multi-band connectivity with FDD LTE/ TDD LTE/ WCDMA/ GSM/ LTE Cat4
Built-in SIM and broadband backup for network redundancy
One detachable antenna for 4G LTE connectiion
LED indicators for connection status (3G/4G)
User’s Manual of VCG-1500WG-LTE
Wi-Fi Interfaces
Complies with IEEE802.11b/g/n 2.4GHz
Two detachable antennas for wireless connection
64/128-bit WEP, WPA/WPA2 and WPA-PSK/WPA2-PSK (TKIP/AES encryption)
LED indicators for status
Case and Installation
IP30 aluminum case
Mounting brackets for vehicles
Power requirement: 6~32V DC
Supports 15KV DC Ethernet ESD protection
-25 to 65 degrees C operating temperature
Advanced Features
Supports demilitarized zone (DMZ)
Supports VPN client, including GRE, PPTP, IPSec, L2TP
Supports NAT port mapping function, such as SNAT and DNAT
Supports Static Routing to display current routing information of the gateway
Supports QoS for bandwidth management
Supports Dynamic DNS and PLANETDDNS
Supports WAN connection types: DHCP client, static IP and PPPoE client
Secures network connection
IP filter URL filter MAC filter
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Management
Gateway management interfaces
- Console/Telnet Command Line interface
- Web management
Gateway Maintenance
- Firmware upload via HTTP, and TFTP
- Restore or Reset button for reset to factory default
- Dual images
SNTP (Simple Network Time Protocol)
System log
System tool, such as ping and trace
Configuration backup and restore
Supports CMS and Wifidog for remote management, and Wi-Fi advertising
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Product
VCG-1500WG-LTE
Hardware Specifications
Copper Ports
4 LAN 10/100BASE-TX RJ45 auto-MDI/MDI-X ports 1 WAN 10/100BASE-TX RJ45 auto-MDI/MDI-X port
Console
1 x RS232-to-RJ45 serial port (115200, 8, N, 1)
SIM Interface
1 SIM card slot with mini SIM card tray
Cellular Antenna
1 2dBi external antenna with SMA connector for LTE
Wi-Fi Antenna
2 2dBi external antennas with SMA connectors for 2.4GHz
GPS Antenna
1 28dB gain external antennas with SMA connectors for GPS -3m
USB Interface
1 USB 2.0 for external storage
TF Card Interface
2 TF card for storing thousands of advertising data (max. capacity up to 128G for each)
Connector
Standard 4-pin vehicle power jack for power input
Reset Button
> 5 sec: Factory default
ESD Protection
15KV DC
Enclosure
IP30 metal case
Installation
Mounting brackets for vehicles
LED
System:
PWR (Red)
Ethernet Interfaces (Port1-4 and WAN Port):
LNK (Green) ACT (Orange)
LTE SIM and Signal :
3G/4G (Blue) Wi-Fi (Blue) Internet (Blue)
Dimensions (W x D x H)
168 x 104 x 25 mm (not including antenna and connector)
Weight
537g (not including antenna)
Power Requirements – DC
6~32V DC, 1.5A
Power Consumption
3 watts/10.23 BTU
Multi Band Supports
EU Model
FDD LTE B1/B3/B5/B7/B8/B20 (2100/1800/850/2600/900/800)  TDD LTE B38/B40/B41 (2600/2300/2500)  WCDMA B1/B5/B8 (2100/850/900)  GSM/EDGE B3/B8 (1800/900)
US Model
FDD LTE B2/B4/B12 (1900/AWS1700/700)  WCDMA B2/B4/B5 (1900/AWS1700/850)
LTE Data Rate
20MHz bandwidth: 100Mbps (DL), 50Mbps (UL)
Wireless Specifications
Standard
IEEE 802.11 b/g/n 2.4GHz
Wireless Mode
Access Point
Operating Channels
FCC: 1~11, ETSI: 1~13
Encryption Security
64-/128-bit WEP, WPA, WPA-PSK, WPA2, WPA2-PSK

1.5 Product Specifications

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Data Rate
Up to 300Mbps
Transmission Distance
Up to 150 meters *The estimated transmission distance is based on the theory. The actual distance will vary in different environments
Advanced Functions
VPN
GRE, PPTP, IPSec, L2TP
QoS
Bandwidth management
WAN Connection Type
PPPoE, Static, DHCP client
Wifidog
Wifi authentication and advertising
Secure Network
IP filter URL filter MAC filter
Other
Supports demilitarized zone (DMZ) Supports NAT port mapping function, UPnP Supports Dynamic DNS
Management
Basic Management Interfaces
Console, Telnet, Web browser
Standards Conformance
Regulatory Compliance
CE, FCC
Standards and Protocols Compliance
IEEE 802.3 10BASE-T IEEE 802.3u 100BASE-TX IEEE 802.3x flow control and back pressure RFC 768 UDP RFC 791 IP RFC 792 ICMP RFC 5321 SMTP
RFC 2068 HTTP RFC 1939 POP3 RFC 854 TELNET RFC 959 FTP
Environment
Operating
Temperature: -25 ~ 65 degrees C Relative Humidity: 95% (non-condensing)
Storage
Temperature: -40 ~ 85 degrees C Relative Humidity: 95% (non-condensing)
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Figure 2-2 Rear Panel
Figure 2-1 Front Panel

2. INSTALLATION

This section describes the hardware features and installation of the Vehicle Gateway. For easier management and control of the Vehicle Gateway, familiarize yourself with its display indicators and ports. Front panel illustrations in this chapter display the unit LED indicators. Before connecting any network device to the Vehicle Gateway, please read this chapter completely.

2.1 Hardware Description

2.1.1 Vehicle Gateway Front and Rear Panels

The front panel provides the monitoring of the Vehicle Gateways simple interfaces. Figure 2-1 shows the front panel of the Vehicle Gateway.
The rear panel provides the most of the connectors in the gateway. Figure 2-2 shows the rear panel of the Vehicle Gateway.
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Reset Button
Function
> 5 sec: Factory Default
Reset the Vehicle Gateway to Factory Default configuration. Vehicle Gateway will then reboot and load the default settings shown below:
Default username: admin Default password: admin Default IP address: 192.168.1.1 Subnet mask: 255.255.255.0
LED
Color
Function
PWR
Red
Lights
Indicates the system is working properly.
Wi-Fi
Blue
Lights
Indicates the Wi-Fi is working. The Wi-Fi is enabled by default.
3G
Blue
Lights
Indicates the SIM card is detected via 3G
4G
Blue
Lights
Indicates the SIM card is detected via 4G.
Internet
Blue
Lights
Indicates the system is connecting to the Internet.
LED
Color
Function
Ethernet
Green
Blinking
LNK, indicates that the link is successfully established
Orange
Blinking
ACT, indicates that the port is operating at 100Mbps
Reset Button
On the rear of the VCG-1500WG-LTE, the reset button is designed to reset the Vehicle Gateway to factory default.
Figure 2-3 Reset Button of VCG-1500WG-LTE

2.1.2 LED Indications

The front and real panels LEDs indicate instant status related to system power, Wi-Fi, 4G and Internet. It helps monitor and troubleshoot when needed.
System
10/100BASE-TX Port Interfaces (LAN Port-1 to Port-4, WAN)
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Except for the power adapter, the power cable also reserves two bare wires with positive and negative poles so that the user can connect to the battery of the car.

2.1.3 Power Inputs

The 4-pin power connector on the rear panel of Vehicle Gateway is used for one DC power input. The power input range is from 6 to 32V DC. In the power kit, VCG-1500WG-LTE provides one power adapter and one power cable with 4-pin female power jack. Please follow the steps below to insert the power wire.
1. Plug the 4-pin female power jack of the power cable into the power connector.
Figure 2-4: Plugging in the Power Input
2. Connecting power adapter with power cable.
Figure 2-5: Connecting Power Cable with Power Adapter
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Please make sure the direction first. When pulling into the SIM tray without putting the correct direction, the tray will be stuck inside. Please turn off Vehicle Gateway before removing the SIM card.

2.1.4 SIM Card Installation

1. SIM Card Drawer and Eject Button
Figure 2-6: SIM Card Slot and Ejector
2. Inserting and Removing SIM Card (1) Before inserting or removing the SIM card, ensure that the power has been turned off and the power connector has
been removed from Vehicle Gateway. (2) Press the ejector button with a paper clip or suitable tool to eject the SIM card from the drawer. (3) Insert the SIM card with the contacts facing down and align it properly into the drawer. Make sure your direction of
SIM card and put it into the tray. (4) Slide the drawer back and lock it in place.
A mini card with LTE and WCDMA subscription.
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RJ45
DB9F 1 8 2 6
3
2
4 1 5 5 6 3 7 4 8
7
PIN
RS232 Signal
Name
Description
Direction related to
DTU
1
DCD
carrier wave signal check
Output
2
RXD
receive data
Output
3
TXD
send data
Input
4
DTR
data
terminal ready
Input
5
GND
power reference
ground
6
DSR
data
device ready
Output
7
RTS
request to send
Input
8
CTS
data device gets
ready to receive
data
Output

2.1.5 Antenna Installation

After SIM card installation, please connect 4G antenna, GPS antenna and Wi-Fi antennas to connectors and ensure these antennas are fixed properly. Without installing antennas, it will affect the performance or can not receive the signal.

2.1.6 RJ45-DB9F Instruction

This Gateway supports RS232 asynchronous communication serial interface and adopts RJ45. Serial interface is mainly used to configure control or configured to be DTU function. Com/line: RS232 asynchronous communication serial interface Shown below are the signal definitions of the RJ45-DB9F serial communication interfaces:
The signal definitions of the DB9F serial communication interface shown below::
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2.2 Mounting Installation

This section describes how to install your Vehicle Gateway and make connections to the Vehicle Gateway. To install your Vehicle Gateway on a desktop or shelf, simply complete the following steps.
Step 1: Screw the brackets on the Vehicle Gateway.
Step 2: Place the Vehicle Gateway in the car where you need to install it, and then lock the screws.
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3. QUICK CONFIGURATION

This chapter explains the procedure that you can install and configure the Gateway in a short time. Besides, it also contains information about port connection options.

3.1 Inserting SIM Card into Gateway’s SIM Card Slot

3.2 Connecting Antennas

3.3 Connecting LAN 2 Port of Gateway with PC

Please connect the gateway and PC to the same switch. The default IP address of LAN 2 port is 192.168.1.1 and the port number is 9999. In the PC, please make sure the manager PC must be set to the same IP subnet address.
For example, the default IP address of the gateway is 192.168.1.1, then the manager PC should be set to 192.168.1.x (where x is a number between 2 and 254), and the default subnet mask is 255.255.255.0
Figure 3-3-1 Web Management

3.4 Logging in to the Vehicle Gateway

Use Internet Explorer 8.0 or above Web browser and enter default IP address http://192.168.1.1:9999 to access the Web interface. After entering the http://192.168.1.1:9999 the following dialog box will appear. Please enter the default user name and password
admin.

3.5 LED and System Status

When the gateway is working properly, the LED status should display as shown below:
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LED
Color
Status
PWR
Red
Solid Light
WiFi
Blue
Solid Light
3G/4G
Blue
Solid Light
Internet
Blue
Solid Light
Figure 3-5-1 LED Status
Figure 3-5-2 System Status
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