Planet IG-100 User Manual

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FCC Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference. (2) This device must accept any interference received,
including interference that may cause undesired op­eration.
CE Marking Warning
Revision
PLANET Internet Gateway User's Manual for model:
IG-100 version 1.0
Copyright 1998. All Rights Reserved. Document Version: 1.1 Part No. EM-IG100V1 All trademarks and trade names are the properties of their
respective owners.
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TABLE OF CONTENTS

CHAPTER 1 INTRODUCTION.........................................1
Internet Gateway Features ..........................................2
Package Contents .........................................................4
IG-100..........................................................................5
LED Status Table.........................................................6
DIP Switches Table......................................................6
CHAPTER 2 INSTALLATION.......................................... 9
Requirements...............................................................9
Procedure.....................................................................9
CHAPTER 3 CONFIGURATION....................................11
Internet Gateway Configuration................................11
Configuration Program .............................................12
CHAPTER 4 INTERNET ACCESS .................................15
Overview....................................................................15
Port Configuration.....................................................16
PC Configuration ....................................................... 20
DHCP Server Configuration......................................22
Router Configuration.................................................23
Operation - Internet Access.......................................23
Accessing AOL...........................................................23
CHAPTER 5 ADVANCED PORT SETTINGS................25
Overview....................................................................25
Advanced Port Screen................................................26
Port Settings...............................................................27
Modem/ISDN Settings................................................27
Script File...................................................................28
CompuServe Script .................................................... 30
CHAPTER 6 DEVICE SETTINGS ..................................33
Overview....................................................................33
Device Password.........................................................34
LAN Settings .............................................................. 34
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DHCP Server..............................................................36
CHAPTER 7 ACCESS CONTROL ..................................39
Overview ....................................................................39
Access Control Screen................................................39
Workstation Data .......................................................42
CHAPTER 8 E-MAIL.......................................................43
Overview ....................................................................43
Account Information..................................................44
User Information........................................................45
DNS Address..............................................................47
E-Mail Program Configuration.................................. 48
Sharing E-Mail Example............................................49
Management of Shared E-Mail..................................51
CHAPTER 9 STATUS & MONITORING........................ 53
Overview ....................................................................53
Status Screen..............................................................53
Port Status/Test Screen..............................................57
APPENDIX A TROUBLESHOOTING ............................63
Overview ....................................................................63
Problems.....................................................................63
APPENDIX B AT COMMANDS ......................................67
Required Settings.......................................................67
Finding the current Initial String............................... 68
AT Commands ...........................................................70
APPENDIX C SPECIFICATIONS ...................................75
IG-100.........................................................................75
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Chapter 1
1
C

Introduction

This Chapter provides an overview of the Internet Gateway's features and capabilities.
ongratulations on the purchase of your new Internet Gateway. The Internet Gateway will allow multiple SOHO (Small Office Home Office) users to share an Internet user account. It provides a low-cost method of giving LAN users access to the vast resources available on the Internet.
Small Office / Home Office
Modem
IP Sharing Device
WideLink
Figure 1: Office to Internet
Once the Internet Gateway is installed and configured, the Internet is just a click away. You can seamlessly connect to the Internet as if you had a permanent connection. The Internet Gateway is able to use your modem to connect to your ISP (Internet Service Provider) and provide the required log-in information.
Internet
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Internet Gateway User Guide
Internet Gateway Features
The Internet Gateway incorporates many advanced features, carefully designed to provided sophisticated functions while being easy to use.
LAN Features
Hassle-free LAN Installation. An auto-sensing LAN
connection eliminates the need for configuration during in­stallation in a 10Base2 or 10BaseT network.
DHCP Server Support. Dynamic Host Configuration
Protocol provides a dynamic IP address to PCs and other
devices upon request. The Internet Gateway can act as a DHCP Server.
Multi Segment LAN Support. If you have a Router,
PCs on other LAN segments can use the Internet Gateway to access the Internet.
Internet Access Features
Shared Internet Accounts. All users on the LAN can
share Internet Accounts. You need only 1 account for each modem, not 1 account for each user.
Dial-On-Demand & Auto-Disconnect. A connection
is established to the Internet as required, and automatically disconnected when no longer needed. This reduces on-line charges to the minimum possible level.
PPP Authentication. This is used to validate the log-on
to your Internet Service Provider.
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Introduction
Configuration & Management
Easy Setup. Use your WEB browser from anywhere on
the LAN for configuration.
Remote Management. The Internet Gateway can be
managed from a workstation anywhere on the LAN, using a WEB browser.
Remote Monitoring. The modem and Internet connecti-
on can be monitored from any workstation on the LAN.
Advanced Functions
E-Mail Gateway. The Internet Gateway can act as a
Gateway for incoming E-Mail, allowing LAN users to share E-Mail accounts. Up to 4 accounts and 50 users are supported.
Access Control Features. The LAN Administrator can
limit Internet Access by individual workstations.
Security Features
Configuration Data. Optional password protection is
provided to prevent unauthorized users from modifying the configuration.
Access Control Features. The LAN Administrator can
limit Internet Access by individual workstations.
Firewall Protection. All incoming data packets are
monitored and all incoming server requests are filtered, thus protecting your network from malicious attacks from external sources.
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Internet Gateway User Guide
Firewall Protection
The firewall protection provided by the Internet Gateway is an intrinsic side effect of IP sharing. All users on the LAN share a single external IP address. From the external view­point, there is no network, only a single device.
For internal users, the Internet Gateway acts as a “transpar­ent proxy server”, translating the multiple internal IP addresses into a single external IP address.
For external requests, any attempt to connect to local re­sources are blocked. The Internet Gateway will not “reverse translate” from a global IP address to a local IP address.
This type of “natural” firewall provides an impregnable bar­rier against malicious attacks.

Package Contents

The following items should be included:
The Internet Gateway Unit
Power Adapter
This User’s Manual / Installation Guide
If any of the above items are damaged or missing, please contact your dealer as soon as possible.
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Introduction
IG-100
Internet Gateway
Figure 2: IG-100 1-port IP Sharing Device
Item Description
1 Power port 2 10BaseT port 3 10Base2 port 4 Serial Port 5 DIP switches Refer to the following Dip Switches
6 Error LED Indicates an error, but will normally
7 Link LED This LED should be ON during
Insert the power adapter plug here. Connect 10BaseT cabling here. Connect 10Base2 cabling here. Connect the modem to this port.
Table.
light up during power On. See the LED Status Table for more details.
normal operation. See the following
LED Status Table for more details.
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Internet Gateway User Guide

LED Status Table

The following table details the operation of the Link and Error LEDs.
Link Error Description
On On During power On, both LEDs
should light, then the Red LED should go off. If both LEDs stay on, there is a hardware problem.
On Off Power On Self Test OK.
Flashing Off Normal Operation (Receiving
Packets from LAN).
Rapid intermittent flashing of each LED
Hardware error. Contact your dealer for technical support.

DIP Switches Table

DIP Switch Setting Description
A
B
C
D
1=off 2=off
1=off 2=on
1=on 2=off
1=on 2=on
Normal Operation.
Normal Operation.
Restore Default IP Address and clear Password. (See next section)
Normal Operation.
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Introduction
Restore Default IP Address and Clear Password
If the Internet Gateway's IP Address or password is lost, the following procedure can be used to recover from this situation.
1. Turn the power to the Internet Gateway OFF.
2. Set the DIP switches to position C.
3. Turn the power to the Internet Gateway ON.
4. Operate the DIP switches in the following sequence (you
have 15 seconds to complete the sequence):
Set to A
Set to C
Set to A
5. The Internet Gateway will now reset, and the Red LED
flash. The following changes will have been made. (Other configuration data is unchanged.)
IP Address set to its default value of 192.168.0.1
Network Mask set to 255.255.255.0
The password cleared (no password).
6. You can now connect to the Internet Gateway and make
any configuration changes required.
If the DIP switches are simply left at posi­tion "C", the Internet Gateway will function normally.
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Internet Gateway User Guide
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Chapter 2
2

Installation

This Chapter explains how to install the Internet Gateway in your LAN.

Requirements

Ethernet Network employing 10BaseT or 10Base2 cable
and the TCP/IP protocol.
External modem or ISDN TA (Terminal Adapter).
Internet Access account with a local ISP (Internet Service
Provider).

Procedure

1. Choose an Installation Site
Select a place on the network to install the Internet Gateway. Remember that you need a phone jack and power outlets near your chosen location.
2. Connect Network Cable
The Internet Gateway supports two types of network cables:
Thin Ethernet (10Base2, BNC connector)
Twisted Pair Ethernet (10BaseT, RJ-45 connector).
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Internet Gateway User Guide
During power up, the unit automatically detects the type of network cable and adjusts to that environment. Simply connect the cable to the Internet Gateway in the normal manner.
Do not connect both types of cable or change the network cable while the Internet Gateway is powered On.
3. Connect Modem & Phone Line
Connect the modem, using a standard serial cable, to the Internet Gateway’s serial port. Connect the modem to the phone line.
4. Connect Power Adapter
Connect the modem’s power adapter to the modem and the Internet Gateway’s power adapter to the Internet Gateway. Power both devices On.
Only use the power adapter provided. Using a different one may cause hard­ware damage.
5. Check the LEDs
When the Internet Gateway is powered On, both the Error and Link LEDs should light, then the Error LED should go off. The Link and Port LEDs will flash during normal operation.
If the Error LED stays on, there is a hardware problem. For more information on the LEDs, refer to the LED Status Table on page 6.
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Chapter 3
3

Configuration

This Chapter contains an overview of the configuration process.

Internet Gateway Configuration

The required configuration depends on which features and functions of the Internet Gateway you wish to use. Use the table below to locate detailed instructions for the required functions.
To Do this Refer to
Provide Internet Access to all LAN users
Configure for:
A non-standard modem
Proprietary log-in with your ISP
Change Internet Gateway defaults:
LAN settings
Use the DHCP Server function
Limit Internet Access by individual workstations
Allow many users to share Internet E­Mail Accounts
Chapter 4: Internet Access
Chapter 5: Advanced Port Settings
Chapter 6: Device Settings
Chapter 7: Access Control
Chapter 8: E-Mail
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Internet Gateway User Guide
Check the Internet Gateway's settings or operation:
Device status
Port settings
Monitor the port while in use
Where use of a certain feature requires that PCs or other LAN devices be configured, this is also explained in the relevant chapter.
Chapter 9: Status & Monitoring

Configuration Program

The Internet Gateway contains a HTTP server. This enables you to connect to it, and configure it, using your Web Browser.
Most Browsers should work, provided they support HTML tables and forms.
Preparation
Before attempting to configure the Internet Gateway, please check the following:
Since configuration uses the LAN connection, the Internet
Gateway must be installed on your LAN first, and powered ON.
If the Internet Gateway's default IP Address (192.168.0.1)
is already used by another device, the other device must be turned OFF until the Internet Gateway is allocated a new IP Address during configuration. Refer to LAN Settings on page 34 for details on assigning a new IP Address to the Internet Gateway.
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Configuration
Connecting to the Internet Gateway
To establish a connection from your PC to the Internet Gate­way:
1. Start your WEB browser
2. In the Address box, enter "HTTP://" and the IP Address of
the Internet Gateway, as in the following example:
HTTP://192.168.0.1
3. You should then see the Home screen. Select the desired
option from the navigation bar.
If you can't connect
If the Internet Gateway does not respond, check the follow­ing:
The Internet Gateway is properly installed, LAN con-
nections are OK, and it is powered ON.
Ensure that your PC and the Internet Gateway are on the
same network segment. (If you don't have a router, this must be the case.)
Ensure that your PC is using an IP Address within the
range 192.168.0.2 to 192.168.0.254 and thus compatible with the Internet Gateway's default IP Address of
192.168.0.1. Also, check that the Network Mask is set to
255.255.255.0 In Windows, the IP Address and Network Mask can be checked by using Control Panel-Network to check the
Properties for the TCP/IP protocol.
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Internet Gateway User Guide
Password
If a password has been set, you will be prompted for a pass­word with the following dialog.
Figure 3: Password Dialog
Leave the User Name blank, and enter the current password. If no password has been set, you will not see this screen, and
will be taken immediately to the Home screen.
Navigation & Data Input
Most screens contain a navigation bar on the left of the screen allows you to move about. You can also use the "Back" button on your Browser.
Remember that changing to another screen without clicking "Save" does NOT save any changes you may have made.
HTML uses "forms based input" which means you must send (submit) the form (by clicking a button) or your data will be ignored.
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Chapter 4
4

Internet Access

This Chapter explains how to configure the Internet Gateway and your LAN for Internet Access.
Overview
To use the Internet Gateway for Internet Access, the following operations are required:
The Internet Gateway's Port screen must be configured
with details of the attached modem or ISDN TA, and the Internet Account to which the modem or ISDN TA will connect. Details are in this chapter.
If you choose not to use the Internet Gateway's default IP
Address, the LAN settings on the Device screen must be set correctly. Refer to LAN Settings on page 34 for details.
PC's on the LAN may require configuration, as explained
in this chapter.
If you have an existing DHCP (Dynamic Host Configura-
tion Protocol) Server, it may require configuration. Details are in this chapter.
If you have a router, its address needs to be entered in the
Internet Gateway. Refer to LAN Settings on page 34 for details. Also, the router itself needs to be configured to use the Internet Gateway as its "Default Route" to ensure that packets are forwarded to the Internet as needed. Check your Router's documentation to see how this is done.
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Internet Gateway User Guide

Port Configuration

Selecting the Port hyperlink will take you to the Port Configu­ration screen. An example screen is shown below.
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Figure 4: Port Configuration
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Internet Access
Operations
To enter or change data:
Type in, or select, the required data. Click Save when finished.
To move to Advanced Port or Port Status/Test Screen:
Click the appropriate link at the top of the screen. Any changes you have made on this screen will NOT be saved.
To retrieve the default values:
Click the Get Defaults button. Note that this does NOT change the configuration; you must still use the Save button.
To have any Data entered ignored:
Click the Cancel button. Changes since the last Save will be ignored. The previous data will reappear on screen.
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Internet Gateway User Guide
Internet Connection Data
The following data is available from your ISP (Internet Service Provider).
Account (User) Name
Account Password
Verify Password
IP Address provided by ISP
DNS IP Address
Connect to this Account by
Enter the account name provided by your ISP. This name will be used to log in to the ISP’s server.
Enter the current password for the above account.
Re-enter the password to ensure it is correct.
Enter the IP address assigned to you by your ISP. If the ISP issues dynamic IP addresses, leave this field as 0.0.0.0. (With dynamic IP addresses, a valid address is provided upon connection.)
The DNS (Domain Name Server) translates names (e.g. micro­soft.com) to IP Addresses. Enter the DNS IP address sup­plied or recommended by your ISP.
Select Dial up line if you connect by Modem or ISDN TA. Select Leased Line(Null mo- dem) if you have a continuous connection. You can then ignore the Dial-up Connection section.
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Internet Access
Dial-up Connection Details
If you are using a dial-up connection, the following data must also be provided.
Telephone
Modem
One (1) number is essential; the other 2 are optional. Use the format described in your modem's user manual.
If your Modem or ISDN TA is listed, simply select it. Otherwise, try Hayes compatible. If this does not work, select Other and enter the required "Initial String" (see below)
Initial String (AT Commands)
For the Internet Gateway to function correctly, the modem or ISDN TA must be configured correctly. The table below shows the required settings, and the usual AT command.
Setting AT Command
Fixed baud rate setting AT&B1 RTS/CTS flow control AT&K3 DCD to track the presence of a carrier AT&C1 DTR off to hang-up modem AT&D2 DSR always on AT&S0 Modem to return modem-to-modem
data link speed
Using these commands, the Initial String would be as follows:
AT&F&B1&K3&C1&D2&S0X4
The first command (AT&F) sets the modem to its factory defaults. See Appendix B - AT Commands for further details.
ATX4
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Internet Gateway User Guide

PC Configuration

Simple LANs
If your PC is NOT using DHCP and your LAN does NOT contain a router, check the following TCP/IP settings:
IP Address
Network Mask
Gateway IP Address
DNS (Domain Name Server) Address
IP Address
Ensure that each PC has a unique IP Address from the same address range as the Internet Gateway's Device IP Address. For example, if the Internet Gateway uses the default IP Ad­dress (192.168.0.1) and Network Mask (255.255.255.0), the PCs must use addresses from 192.168.0.2 to 192.168.0.254.
Network Mask
All PCs, and the Internet Gateway, must use the same value for the Network Mask. The default value is 255.255.255.0.
Gateway
Set the PC's Default Gateway Address to the Internet Gate­way's IP address (Device IP Address). The default IP Address for the Internet Gateway is 192.168.0.1.
DNS (Domain Name Server) Address
This must match the DNS address entered into the DNS IP Address field of the Internet Gateway during configuration.
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Internet Access
If your PC is using DHCP
In this case, no configuration is required. The DHCP server will provide the following information when your PC (the DHCP client) boots up:
IP Address & matching Network Mask
Gateway IP Address
DNS (Domain Name Server)
To check if your PC is using DHCP
Under Windows 95, you can check if your PC is acting as a DHCP client by using the following procedure. For other operating systems, check your system documentation.
1. Select Control Panel4Network
2. Select the TCP/IP protocol for your network card.
3. Click Properties-IP Address to see the following screen.
Figure 5: IP Address (Win 95)
4. If the radio button for "Obtain an IP address automati-
cally" is checked, as shown above, then your PC is acting as a DHCP client.
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Internet Gateway User Guide

DHCP Server Configuration

If you wish to use the DHCP Server in the Internet Gateway, refer to DHCP Server on page 36. If you already have a DHCP Server, check the following:
IP Address
The IP Addresses assigned to PCs must be from the same address range as the Internet Gateway's Device IP Address. For example, if the Internet Gateway uses the default IP Ad­dress (192.168.0.1) and Network Mask (255.255.255.0), the PCs must use addresses from 192.168.0.2 to 192.168.0.254.
Network Mask
All PCs, and the Internet Gateway, need to be using the same value for the Network Mask. The default value is
255.255.255.0.
Gateway
This depends on whether your LAN has a router:
No Router. Set the Default Gateway Address to the IP
address (Device IP Address) assigned to the Internet Gateway during configuration. The default IP Address is
192.168.0.1.
Router. Do not change the Default Gateway Address.
Instead, configure the router to use the Internet Gateway as its "Default Route".
DNS (Domain Name Server) Address
This must match the DNS address entered into the DNS IP Address field of the Internet Gateway during configuration.
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Internet Access

Router Configuration

If your LAN has a router, you must configure the router so that it passes all IP packets for devices not on the local LAN to the Internet Gateway, so that they can be forwarded to the Internet.
This is achieved by configuring the Router so that it uses the Internet Gateway as its "Default Route".
Check your Router documentation to see how this is done.

Operation - Internet Access

Simply use your Browser as if you had a permanent connection. If no connection currently exists, there will be a short delay
while the modem connects to your ISP.

Accessing AOL

To access AOL (America On Line) through the Internet Gate­way, the following items are necessary :
Internet account with an ISP.
The details of this account must be entered in the Internet Gateway like any other Internet Access Account, as ex­plained in this chapter.
Version 2.5, 3.0 or later of AOL for Windows communica-
tion software.
The AOL for Windows software must be configured to use
TCP/IP network access, rather than a dial-up connection. The configuration process is described below.
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Internet Gateway User Guide
AOL for Windows Configuration
Ensure that the Internet Gateway is configured first, then carry out the following procedure.
Start the AOL for Windows communication software.
Ensure that it is Version 2.5, 3.0 or later.
Click the Setup button.
Select Create Location, and change the location name
from "New Locality" to "Internet Gateway".
Click Edit Location. Select TCP/IP for the Network field.
(Leave the Phone Number blank.)
Click Save, then OK.
Configuration is now complete.
Before clicking "Sign On", always ensure that you are
using the "Internet Gateway" location.
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Chapter 5
5

Advanced Port Settings

This Chapter details the settings on the Internet Gateway's "Advanced Port Settings" screen.
Overview
Most users should not have to change these settings. They are provided for the following situations:
You wish to temporarily disable the serial port, so that
Internet access is not possible.
Your modem uses non-standard AT commands.
Your ISP does not use the standard PPP connection, and
requires a special log-in procedure.
You wish to change the "Time-out" period after which an
inactive connection will be terminated.
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Internet Gateway User Guide

Advanced Port Screen

The Advanced Port Screen is reached by clicking the Adv. Port button on the Port Configuration screen.
You will then see a screen like the example below.
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Figure 6: Advanced Port Settings
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Port Settings

Advanced Port Settings
Operation
Hang up after Idle Time
Serial Line Speed
Use this to temporarily suspend operation, by selecting Disable.
If a connection remains inactive, it is terminated after this time period. Allowable range is 0-99 minutes. For a leased line, set this value to 0.
Select the speed which is equal to or below the fastest SERIAL line speed (NOT phone line speed) of your modem or ISDN TA. Available speeds range from 4.8K to 230.4.K (bps).

Modem/ISDN Settings

Dial Type
Dial String
"Auto Answer Off" Command
Select "Tone", "Pulse" or "Other" to match your system. For "Other", you must provide the Dial String below.
Only required if you are NOT using Tone or Pulse dialing. Enter the command (sometimes called the "Dial Prefix String") your modem or ISDN TA requires to precede the phone number.
Enter the command string which turns the "auto-answer" function in your modem or ISDN TA OFF.
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Internet Gateway User Guide

Script File

If your ISP uses a standard PPP connection and authentication, you do NOT need a script file.
Script files are used to automate the log-in process for ISPs that use non-standard log-ins or proprietary security measures. For example, if you connect to the Internet via CompuServe, you DO need a script file.
Script File Commands
Three commands, listed below, can be used within a script file. Note the following points:
Items in [ ] are optional, and the [ ] themselves are NOT
used.
Strings must be enclosed in double quotes.
There must be spaces between commands and parameters
(delay times and strings).
Send [msec] string
Wait msec
Wait [msec] string
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Send the characters in string, with a. msec (milliseconds) delay between the sending of each character.
Wait for msec milliseconds before executing the next script line.
Wait for msec milliseconds to receive the string. If the string is not received within the specified time, the con­nection is reset. If msec is not specified and the string is not received immediately, an error condition will arise.
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Advanced Port Settings
Script File Variables
Eleven string variables can be used within the string above. These are used to include special characters within the string.
Variable Description
\a alert (normally creates a beep) \b backspace
\f form feed \n new line \r carriage return
\t horizontal tab \v vertical tab \? Literal question mark \’ literal single quotation mark \” literal double quotation mark
\\ literal back slash
Quote characters are special characters.
Because each of these variables starts with a backslash, the
backslash character ( \ ) is also a special character.
As an example, to send the string "User Name" (including the quotes), the script file entry should be as follows:
send "\"User Name\""
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Internet Gateway User Guide

CompuServe Script

The following script file could be used to log on to Compu­Serve, and can be used as an example for other situations.
wait 3000 send “\r” wait 3000 send 100 “CIS\r” wait 3000 “:” send 100 “user id\r” wait 3000 send 100 “password\r” wait 60000 “!” send 100 “GO PPPCONNECT\r”
Command Explanation
wait 3000 Pause for 3 seconds send “\r” Send the carriage return char-
acter. wait 3000 Pause for 3 seconds send 100 “CIS\r”
wait 3000 “:” Wait for 3 seconds to receive
send 100 “user id\r” Send the string user id, where
wait 3000 Pause for 3 seconds
Send the string “CIS”, then a
carriage return character. Pause
for 100 ms between characters.
the character “:” If not received
in time, the connection is
dropped.
user id is your log-in name, then
a carriage return. Pause for 100
ms between each character.
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Advanced Port Settings
send 100 “password\r” Send the string password, where
password is your password, then
a carriage return. Pause for 100 ms between each character.
wait 60000 “!” Wait for 60 seconds to receive
the character “!”. If not received in this time, the connection will be dropped.
Send 100 “GO PPPCONNECT\r”
Send the string “GO PPPCONNECT”, then a car­riage return character. Pause for 100 ms between each character. This command tells the server to switch to a PPP connection.
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Internet Gateway User Guide
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Chapter 6
6
Device Settings
This Chapter details the options available on the "Device Settings" screen.
Overview
The Device Settings screen is reached by selecting the Device link on the navigation bar. An example screen is shown below.
Figure 7: Device Settings Screen
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Internet Gateway User Guide

Device Password

Once a password is entered, it is required in order to change the device configuration. Passwords are case sensitive and can be up to 8 alphanumeric characters (no spaces or punctuation).
To create or change the password, enter the required password in both the New Password and Verify Password input fields.
If the password is lost, a DIP switch setting is available to clear the password. See the DIP Switches Table on page 6 for details.

LAN Settings

For most users, the default values for these fields should not need to be changed.
Device IP Address
Router IP Address
Network Mask
34
IP address for the Internet Gateway. Use the default value of 192.168.0.1 unless:
The address is already in use.
Your LAN is using a different IP
address range (not 192.168.0.1 to
192.168.0.254). In this case, use an IP Address from within the address range used by your LAN.
If you have a router, enter its IP Address. Otherwise, leave this at 0.0.0.0.
The default value 255.255.255.0 is standard for small (class "C") networks. For other networks, enter the Network Mask value used by PCs on the same LAN seg­ment as the Internet Gateway.
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Device Options
If you have a router, it is essential that the router pass all IP packets for devices not on the local LAN to the Internet Gateway, so that they can be forwarded to the Internet.
This is done by configuring the router with the Internet Gateway as its "Default Route". Check your Router documentation to see how this is done.
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Internet Gateway User Guide

DHCP Server

A DHCP (Dynamic Host Configuration Protocol) server provides a valid IP address (and the Gateway and DNS ad­dresses) to a DHCP client (PC or device) upon request. The Internet Gateway can act as a DHCP server.
To use this feature:
The Internet Gateway must be configured with the fol-
lowing data.
The PCs must be configured to act as DHCP clients. This
procedure is explained in the next section.
Configuration Data
Enable/Disable
Start IP Address Finish IP Address
DNS IP Address
The DNS field will display the DNS entered in the Port Configuration screen.
36
If Enabled, the Internet Gateway will function as a DHCP server. The default value is Disabled.
The IP Start Address and IP Finish Address fields set the values used by the DHCP server. This range also determines the number of DHCP clients supported. (Maximum number of clients is 253.)
The IP Addresses provided by your ISP. Only 1 is essential. Multiple entries should be entered in the order you want them accessed. (The first available DNS will be used.)
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Device Options
PC Configuration
To use DHCP, you must also configure your PCs to act as DHCP clients. Client support for DHCP is provided in Win 95’s TCP/IP stack. The procedure for enabling this is detailed below.
For operating systems other than Win 95, check your system documentation.
Windows 95 DHCP Client Configuration
1. Select the Control Panel - Network option on the Start
Menu. You should see a screen like the following.
Figure 8: Network Configuration
2. Select the TCP/IP protocol for your network card. Then
click on the Properties button, and the IP Address tab. You should then see a screen like the following.
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Internet Gateway User Guide
Figure 9: IP Address (Win 95)
3. Click on the radio button to obtain an IP address automati-
cally, as shown above.
4. Click on the Gateway tab.
The Default Gateway Address should be left blank. The DHCP server will provide this information.
5. Click on the DNS Configuration tab
The DNS (Domain Name Server) should be “Disabled”. The DHCP server will provide this information also.
Information provided by the DHCP Server
will not be visible on this screen. Use the "Run" dialog to start the WinIPcfg program to see the addresses allocated by the DHCP Server.
To reserve an IP Address for a particular
DHCP client, so that it always receives the same IP Address, refer to Workstation Data on page 42.
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Chapter 7
7

Access Control

This Chapter explains how to configure and use the Internet Gateway's "Access Control" feature.
Overview
The optional Access Control feature allows administrators to:
Restrict Internet Access by individual workstations.
Reserve an IP Address for a particular workstation or
network device.
If you DON'T need to reserve IP Addresses or restrict Internet Access, you can ignore the Access Control screen.
To apply these features to a particular workstation or network device, you need to know its Network Adapter Address (Hard­ware Address).

Access Control Screen

The Access Control screen is accessed from the hyperlink on the Device Settings screen. This screen allows you to:
Identify individual workstations or devices on the LAN, by
naming them and entering their Network Adapter Address.
Reserve an IP Address for the workstation or network
device, so that the DHCP Server in the Internet Gateway always gives them the same IP Address (optional).
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Internet Gateway User Guide
Impose restrictions on the Internet Access enjoyed by the
workstation (optional).
An example screen is shown below.
Figure 10: Access Control Screen
Note that the Name drop-down box lists all Workstations previously entered. If none have been entered, this box will be empty.
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Access Control
Operations
To Add a New Workstation:
Ignore the drop-down box, click the Clear Form button, and enter the Workstation details in the fields provided. Click Add when finished.
To Delete an Existing Workstation:
Select the Workstation from the drop-down box, click Get Details to view the information and confirm that this is the correct Workstation, then click the Delete button.
To Change an Existing Workstation's Details:
Select the Workstation from the drop-down box, click Get Details to view their information, then change any fields you wish. Click Update when finished.
To Generate a List of all Workstations:
Just click on the List All button.
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Internet Gateway User Guide

Workstation Data

Workstation Name
Network Adapter Address
Reserve entry in DHCP Table
Reserved IP Address
Access Restrictions
Enter a name to identify this work­station.
Hardware address for this worksta­tion or LAN device. You can use the Windows "Winipcfg" program or your LAN management program to find this address.
Check this if you wish to reserve an IP address for this workstation. This is useful if you have to provide the IP Address for other programs or users
If this is left unchecked, the follow­ing entry can be ignored.
This relates to the entry above. Enter the reserved address here. This MUST be within the range used by the DHCP server (set on the "Device" screen).
Select the desired level of access for this workstation. The available options are:
No restrictions
Block all access (No Internet
Access)
E-Mail only
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Chapter 8
8
8

E-Mail

This Chapter the use of the E-Mail Account Sharing feature of the Internet Gateway.
Overview
The Internet Gateway allows many users to share the E-Mail Account(s) provided by your ISP. Up to 4 E-Mail accounts and 50 users are supported. The E-mail address is formed by combining the "User id" and the "Account name", as shown below. Note that the quotes (" ") and braces ( < > ) ARE included in the E-mail address.
"user_name"<mail_account@mail_address>
e.g.
"jim"<sales@company.com>
To use this feature:
Account data must be entered into the Internet Gateway's
E-Mail Account screen for each E-Mail account you wish to share.
Data for each user who wishes to share an E-Mail Account
must be entered in the Internet Gateway's Users screen
A DNS IP Address must be entered either on the Port
Configuration screen or on the Device screen.
Users must configure their E-Mail program so that their
incoming mail is retrieved through the Internet Gateway, and that other people know their E-Mail address.
Each of these operations is described in the following section.
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Internet Gateway User Guide

Account Information

To enter data about the E-Mail accounts you wish to share, select E-Mail - E-Mail Accounts from the navigation bar. You will then see a screen like the following:
Figure 11: E-Mail Accounts Screen
Account No.
Enable Sharing
POP3 Mail Server Address
44
Select the desired account (1..4) Click Get Data to see existing data. Click Clear Form to prepare the form for a new entry.
This must be checked to allow sharing of the selected account.
Enter the address of the POP3 Mail Server, as provided by your ISP.
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E-Mail
POP3 Mail Server Account Name
Password
This name is provided by your ISP. Using a Department name (e.g. Sales) is recommended.
The password for the above account.

User Information

To enter information about the users who wish to share E-Mail accounts, select E-Mail from the navigation bar, then Users. You will then see a screen like the following:
Figure 12: Mail Users Screen
Note that existing users are listed in a drop-down box. If no users have been entered, this box will be empty. Ignore this drop-down list when adding a new user.
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Internet Gateway User Guide
Operations
To Delete an Existing User:
Select the user from the drop-down box, click Get Details to view their information and confirm that this is the cor­rect user, then click the Delete button.
To Change an Existing User's Details:
Select the user from the drop-down box, click Get Details to view their information, then change any fields you wish. Click Update when finished.
To Add a New User:
Ignore the drop-down box, click the Clear Form button, and enter the user details in the fields provided. Click Add when finished.
To Generate a List of all Users:
Just click on the List All button.
User Data
For each user wishing to share an E-Mail account, the follow­ing data is required.
General
User Name
46
When adding new users, ignore the drop­down list, and enter the new name here.
Note the limitations on user names:
Multiple words are NOT allowed
Punctuation and special characters
should NOT be used.
User names are case insensitive (case is
ignored).
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E-Mail
Password
The password for the current user. This password will be entered into their E-Mail program. Passwords are case sensitive.
E-Mail
Mail Account
Set as Recipient for Unrouted Mail
Select the E-Mail account that this user is going to share. Account information should have been previously entered.
If this setting is ON (Checked), then when this user retrieves their E-mail, they will also receive all E-mail sent to this mail account when there is no user name, or the user name is invalid. More than one user can be set.

DNS Address

A DNS (Domain Name Server) Address is required to enable the Internet Gateway to locate the Mail Server.
This address is on the Port Configuration screen and on the Device screen.
Ensure that the DNS Address has been entered.
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Internet Gateway User Guide
E-Mail Program Configuration
Each user wishing to share an E-Mail account must configure their E-Mail program with the following data.
Name
E-Mail Address
SMTP Server (Outgoing Mail)
POP3 Server (Incoming Mail)
POP3 Account
Password
Note that outgoing E-mail is sent normally; only incoming
E-mail is processed by the Internet Gateway.
If some of your incoming E-mail does not include your
name, and thus becomes "Unrouted Mail", ask those send­ers to record your E-Mail Address in the following format. Note that quotes ( " " ) and braces ( < > ) ARE typed in.
"user_name"<mail_account@mail_address>
e.g.
Your printed E-Mail Address (e.g. on your business card) should also show your E-Mail address in the format above.
The User Name entered in the E-Mail User Screen of the Internet Gateway.
The full name of the E-Mail account which is being shared, as provided by your ISP. e.g. sales@provider.com
The SMTP Server address as provided by your ISP
Set this to the IP Address of the Internet Gateway
The User Name entered in the E-Mail User Screen of the Internet Gateway.
The user password entered in the User screen of the Internet Gateway.
"jim"<sales@company.com>
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E-Mail
Sharing E-Mail Example
Say your name was B. Jones, the Internet Gateway uses its default IP Address (192.168.0.1) and other information was as follows:
E-Mail Address as provided by your ISP
SMTP Server as provided by your ISP
POP3 Server as provided by your ISP
POP3 Account Name as provided by your ISP
POP3 Account password as provided by your ISP
To share this E Mail Account, the entries on the following page would have to be made. Your E-Mail Address would become:
"bjones"<greatco@ms02.com>
greatco@ms02.com
smtp09.com
ms02.com
greatco
9087654
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Internet Gateway User Guide
Internet Gateway "Mail Account"
Account No. 1 Enable Sharing ON (Yes) POP3 Mail Server Address ms02.com POP3 Mail Server
Account Name Password 9087654
greatco
Internet Gateway "Mail User"
User Name bjones Password Secret064 Mail Account 1 Set as Recipient for
Unrouted Mail
ON (Yes)
E-Mail Program
Name E-Mail Address SMTP Server
(Outgoing Mail) POP3 Server
(Incoming Mail) POP3 Account Password
50
bjones greatco@ms02.com smtp09.com
192.168.0.1
bjones Secret064
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E-Mail
Management of Shared E-Mail
This section describes some common operations which may be required at some time.
Changing User Details
You can change any data at any time. For example, to move a user from 1 account to another:
Navigate to the Users screen.
Select the desired user, and click Get Data to view their
information.
Select the desired account for this user.
Click Update
Any mail sent to this user at their "old" account will now be considered "unrouted mail".
You can modify any user data in a similar fashion.
Deleting a User
To delete a user from the database:
Navigate to the Users screen.
Select the desired user.
Click Delete to remove them from the database.
Any mail sent to this user will now be con­sidered "unrouted mail".
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Internet Gateway User Guide
Retrieving ALL Mail
If you wish to retrieve all mail for the shared account, regard­less of who it is addressed to:
Run your E-Mail program, and navigate to the screen
showing the details of the shared E-Mail account.
Modify the account configuration so that the following
fields match the data provided by your ISP:
POP3 account
POP3 Server address
Account password
The other configuration data is already correct.
When you retrieve your mail with these settings, you will receive all the E-mail sent to this account.
Stop Sharing the Account
If you wish to cease sharing this account:
On the E-Mail Accounts screen, set Enable Sharing for this
account OFF.
To retrieve mail from this account, you will now have to
configure your E-Mail program to access the account di­rectly, as described above.
You will receive all mail intended for users who have been
sharing this account.
Users who previously used this account need to configure
their E-Mail programs to use a different account.
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Chapter 9
9

Status & Monitoring

This Chapter explains the Status and Moni­toring features of the Internet Gateway.
Overview
The Internet Gateway allows you to connect to it through the LAN while it is operating, and view the device status, and monitor the operation of each port.

Status Screen

The Status screen can be reached with the hyperlink on the navigation bar. An example screen is shown below.
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Internet Gateway User Guide
Figure 13: Status Screen
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Data Device
Status and Monitoring
Firmware Version
Physical Address Hardware ID
LAN
IP Address Network Mask
Router IP Address
DHCP
E-Mail Sharing
Port
Version of the firmware (embedded software) which is currently installed. Technical support staff may ask for this information.
The hardware address of this device. The hardware ID is used by the
manufacturer for identification.
The IP Address of this device. The Network Mask value stored in
this device. This must match the Network Mask for the LAN segment to which this device is connected.
The IP Address of the router. If there is no router, this will show 0.0.0.0.
Status of the DHCP Server function. ("Enabled" or "Disabled")
If E-mail sharing is used on any E­mail account, this will display "ON". Otherwise, the status will be "OFF".
Possible values are "Enabled" or "Disabled", as set on the Advanced
Port Settings screen.
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Internet Gateway User Guide
DHCP Table
This table will be empty unless DHCP has been "Enabled". If DHCP is being used, this table lists the devices which have been allocated IP Addresses by the DHCP server function. Only IP Addresses in use will be listed.
IP Address
Physical Address
Status
The IP Address which has been allocated by the DHCP server to the other device.
The Physical Address (Hardware Address) of the device which has been allocated a IP Address.
Possible Status values are "Leased" (the IP Address is allocated to the device shown) or "Reserved" (the IP Address is not available).
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Status and Monitoring

Port Status/Test Screen

This screen is reached by clicking the Port Status/Test link on the Port Configuration or Advanced Port Settings screens. An example screen is shown below.
Figure 14: Port Status & Test
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Internet Gateway User Guide
Operation
Select the action you wish to perform, by clicking on the appropriate button.
Hang-up will hang up the modem, if it is currently con-
nected
Dial will dial the ISP, if not currently connected.
Clear Log will remove all data in the Log window, mak-
ing new data easier to read.
Refresh will update the display with the current data.
Status Data
Physical Link
PPP Link
Serial Line Speed
Phone Line Speed
PPP IP Address
58
If operating, the link will show ON. This means the modem was able to connect to the number dialed.
If ON, a PPP connection was suc­cessfully negotiated.
The connection speed between this device and the modem.
The connection speed over the phone line, between your modem and the number dialed.
The IP Address used by this device. This address is provided by the ISP on connection.
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Status and Monitoring
Modem Log
This shows the commands sent to the modem, and any status messages returned by the modem. Note that this is not "live"; you must click Refresh to update the information.
The following table shows the more common messages, and their meaning.
Message Description
Dialing Dialing the ISP Try to establish
physical connection. Busy error The number dialed was busy. Physical line is
connected CONNECT nnnnnn Physical connection was successful;
Max phone line speed nnnnnn bps
DCD low, DSR low
send “-----“ wait “-----“
Start PPP Having established a physical
The device is trying to connect with the ISP, using the modem.
Physical connection to ISP has been established.
nnnnnn indicates the speed of the serial link as currently configured.
nnnnnn is the maximum speed of the modem, according to the current configuration.
Physical line break, connection lost.
“AT” commands sent to the modem are displayed as they are sent. Commands in the Script file are also displayed as they are executed.
connection, a PPP connection is now being established.
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Internet Gateway User Guide
PPP up fail The PPP connection could not be
established.
PPP up successfully
The PPP connection was estab­lished successfully.
Stop PPP
The PPP connection was termi­nated. This will occur at the end of a session, or an error condition.
Try to hang up
Attempting to get the modem to hang up.
Time out
There was no response from the modem
No carrier
The number dialed did not answer.
No answer Idle timer expires
The time period (in the configura­tion) to disconnect if the link is not used is up.
No dial tone
The modem could not obtain a dial tone.
Set baudrate nnnn
The serial line speed is being set to the speed set in the configuration.
Normal Operation
The following sequence of messages is typical of normal operation.
send “ATDT 0123456789” CONNECT 115200 max phone line speed 28800 bps physical line is connected start PPP ppp up successfully
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Status and Monitoring
Error Conditions
The following table shows messages which indicate an error condition, and the suggested corrective action.
No dial tone
Busy error
DCD low DSR low
PPP up fail
Time out
No carrier No answer
The modem could not obtain a dial tone. Check your connections on the phone line and the modem.
The number dialed was busy. Check that the number is correct. If it is, try dialing later. If this occurs regularly, check with your ISP.
The connection was lost. This could indicate a bad line or poor connection. Normally, if a connection is lost, it will automatically be re-established.
The ISP rejected the attempt at connection. Check that your username and password is correct. If it is, check with your ISP to see why the connection is being rejected.
No response. Check that the modem is ON and properly connected to the Internet Gateway.
There was no response from the phone number dialed. Check that the phone number is correct, and the modem is working. If both of these are OK, check with your ISP.
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Appendix A
A
Troubleshooting
This Appendix covers the most likely problems and their solutions.
Overview
This chapter covers some problems that may arise and possible solutions to them. If you follow the suggested steps and the Internet Gateway still does not function properly, contact your dealer for further advice.
Problems
Problem 1 Can’ t connect to the Internet Gateway to
configure it.
Solution 1 Check the following:
The Internet Gateway is properly
installed, LAN connections are OK, and it is powered ON.
Ensure that your PC and the Internet
Gateway are on the same network seg­ment. (If you don't have a router, this must be the case.)
Ensure that your PC is using an IP
Address within the range 192.168.0.2 to
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192.168.0.254 and thus compatible with the Internet Gateway's default IP Ad­dress of 192.168.0.1. In Windows, you can check your PC's IP Address by using Control Panel­Network to check the Properties for the TCP/IP protocol.
Problem 2 When I enter a URL or IP address I get a
time out error.
Solution 2 A number of things could cause this. Try the
following troubleshooting steps.
1. If this is first time you have used your
browser, ensure that your workstations IP settings are correct, including IP ad­dress, default gateway and DNS.
2. Ping the Internet Gateway. Use the
“Run” command to enter the following command: Ping xxx.xxx.xxx.xxx where xxx.xxx.xxx.xxx is the IP address assigned to the Internet Gateway’s LAN interface.
3. If the ping command fails, check that
the Internet Gateway is connected and ON. If it is connected and on, there is a problem with your LAN.
4. Check that Port is "Enabled" (Advanced
Port Settings). If not, you need to use the HTML program to establish a con­nection.
5. Run your Browser and connect to the
Internet Gateway.
6. Switch to the Status screen, and exam-
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A - Troubleshooting
ine the Log. For details of the Log mes­sages, see page 59.
Problem 3: My Modem/ISDN TA is working fine with
a dial-up connection through the serial port. How do I find what "Initial String" it is using?
Solution 3 Use the procedure described in Finding the
current Initial String on page 68.
Problem 4 Data Transmissions are very slow.
Solution 4 Check and ensure that the Initial String is
configured to RTS/CTS flow control.
Problem 5 Some applications do not run properly
when using the Internet Gateway.
Solution 5 The Internet Gateway processes the data
passing through it, so it is not transparent. Some programs may have limited function­ality when used with the Internet Gateway.
The number of supported applications is being expanded as rapidly as possible. The following applications and protocols are supported by firmware V5.0:
Telnet, FTP, HTTP, ping POP/SMTP, Archie, NNTP TFTP, IRC, Gopher DNS, SNMP, Real Audio
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This page was deliberately left blank.
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Appendix B
B
AT Commands

Required Settings

For the Internet Gateway to function correctly, the modem or ISDN TA must be set as follows.
Setting AT Command
Fixed baud rate setting AT&B1 RTS/CTS flow control AT&K3 DCD to track the presence of a carrier AT&C1 DTR off to hang-up modem AT&D2 DSR always on AT&S0 Modem to return modem-to-modem
data link speed
For some Mircocom and other modems, the
“ATX4” command is not sufficient - a “W2” command (no “AT”) must be used as well.
For an ISDN TA, the above commands may
not be sufficient. Please check the following section and your ISDN TA's user manual.
ATX4 (see Note below)
For a modem which uses the standard AT commands shown above, the Initial String would look like the following:
AT&F&B1&K3&C1&D2&S0X4
The first command (AT&F) sets the modem to the factory defaults, to ensure a consistent starting point.
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Internet Gateway User Guide

Finding the current Initial String

If your modem or ISDN TA is already working correctly under Windows 95, using the PC's serial port, you can use the fol­lowing procedure to find the initialization string.
1. Select My Computer, then Dial-Up Networking.
2. Select the icon for your connection, then Properties.
3. Click the Configure button, then the Connection tab, as
shown below.
Figure 15:- Connection Properties (W95)
4. Select Advanced to see the screen below. 68
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B - AT Commands
Figure 16:- Advanced Connection (W95)
5. Check the option Record a log file. Then click OK and exit.
6. Use Dial-up Networking to make your on-line connection
normally. A log file MODEMLOG.TXT will be created in your Windows directory.
7. Use Notepad or another editor to read and print the file
MODEMLOG.TXT.
8. Examine the file to determine the Initial String value.
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Internet Gateway User Guide

AT Commands

Most modems use the standard AT commands, as shown in the following tables. Consult the manual for your modem or ISDN TA to see what AT commands it supports.
Basic AT Command Set
Command Description
<any key> +++
ATA ATBn
B0
B1 Select Bell 212A for 1200 bps communi-
ATD
P Pulse dial T Tone dial , Pause for a specified time ; Return to command state after dialing ! Hook flash, call transfer W Wait for second dial tone
Terminate current connection attempt Escape sequence code, entered in data
state, wait for modem to return to com­mand state
Force answer mode on-line Handshake operation Select ITU-T V.22 for 1200 bps communi-
cation
cation Dial number and options that follow
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ATDL ATDSn
ATEn
ATHn
ATIn
ATLn ATMn
B - AT Commands
@ Wait for 5-second silence before proceed-
ing, otherwise return O ANSWER”
R Reverse Dial (Originate a call in answer
mode) Dial last number Dial number stored in NVRAM at position
n. n=0-9 Command mode local echo of keyboard
commands E0 Echo off E1 Echo on
On/Off hook control H Hang up modem H0 Hang up (on hook), same as ATH H1 Get off hook
Display inquired information I0 Display product code I1 Display product information and ROM
checksum I2 Link status report
Speaker volume control. n=0-7
Speaker control M0 Speaker always off M1 Speaker on until carrier is detected
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Internet Gateway User Guide
M2 Speaker always on M3 Speaker on after last digit dialed, off at
carrier detect
ATNn
ATO ATP ATQn
Q0 Modem returns result code Q1 Modem does not return result code Q2 Return result code but quiet in answer
ATS0=n
ATSr.b=n ATSr.b? ATSr=n
ATSr? ATT ATVn
V0 Display result codes in numeric form V1 Display result codes in verbose form
ATXn
Ring volume control, n=0 disables ring function. n=0-7
Return to on-line state Pulse dial Result code displayed
mode (will not show in AT&Vn) Number of rings required before modem
answers. n=0 disables auto-answer. Set bit b of S-register r to n. (0 or 1) Inquiry bit b of S-register r Set S-register r to value n, where n is a
decimal number between 0-255 Display value stored in S-register r Tone dial Verbal/Numeric result codes
Result code options. n=0-7
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B - AT Commands
ATZn
AT$ AT&$ AT*$
Reset the modem and set power-on profile.
n=0-4 Zn Reset modem and load user profile n (0-3) Z4 Reset modem and load factory settings
Help, Basic command summary
Help, Extended AT& command summary
Help, Extended AT* command summary
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Internet Gateway User Guide
Extended “AT&” Commands
(Includes RTS/CTS Flow Control Commands)
Command Description
&Bn
&B1 DTE/DCE rate fixed at DTE setting
&Cn
&C1 Carrier Detect tracks presence of carrier
&Dn
&D2 DTR off causes modem to hang up
&F &Kn
&K0 Flow control disabled &K3 Hardware (RTS/CTS) flow control &K4 Software (XON/XOFF) flow control
&Sn
&S0 DSR overridden, DSR always on
Data rate, terminal-to-modem
Carrier Detect operations
Data Terminal Ready (DTR) operations
Load the default factory settings, Data flow control, DTE/DCE, n=0,3,4
Data Set Ready (DSR)
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Appendix C
C
Specifications
IG-100
Dimensions 120mm(W) * 86mm(D) *
30mm(H) Operating Temperature Storage Temperature Network Interface: Ethernet 10Base2(BNC)
Network Protocol: TCP/IP Serial Port: One male DB-9 connector Max. Asynchronous
Serial Line. Speed LEDs 2 External Power Adapter 9V DC
0° C to 40° C
-10° C to 70° C
10BaseT (UTP)
230.4 Kbps
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