This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received,
including interference that may cause undesired operation.
CE Marking Warning
This is a Class A product. In a domestic environment this
product may cause radio interference in which case the user
may be required to take adequate measures.
Revision
PLANET Internet Gateway User's Manual for model:
IG-100 version 1.0
Copyright 1998. All Rights Reserved.
Document Version: 1.1
Part No. EM-IG100V1
All trademarks and trade names are the properties of their
This Chapter provides an overview of the
Internet Gateway's features and capabilities.
ongratulations on the purchase of your new Internet
Gateway. The Internet Gateway will allow multiple SOHO
(Small Office Home Office) users to share an Internet user
account. It provides a low-cost method of giving LAN users
access to the vast resources available on the Internet.
Small Office / Home Office
Modem
IP Sharing Device
WideLink
Figure 1: Office to Internet
Once the Internet Gateway is installed and configured, the
Internet is just a click away. You can seamlessly connect to the
Internet as if you had a permanent connection. The Internet
Gateway is able to use your modem to connect to your ISP
(Internet Service Provider) and provide the required log-in
information.
Internet
1
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Internet Gateway User Guide
Internet Gateway Features
The Internet Gateway incorporates many advanced features,
carefully designed to provided sophisticated functions while
being easy to use.
LAN Features
•Hassle-free LAN Installation. An auto-sensing LAN
connection eliminates the need for configuration during installation in a 10Base2 or 10BaseT network.
•DHCP Server Support. Dynamic Host Configuration
Protocol provides a dynamic IP address to PCs and other
devices upon request.
The Internet Gateway can act as a DHCP Server.
•Multi Segment LAN Support. If you have a Router,
PCs on other LAN segments can use the Internet Gateway
to access the Internet.
Internet Access Features
•Shared Internet Accounts. All users on the LAN can
share Internet Accounts. You need only 1 account for each
modem, not 1 account for each user.
•Dial-On-Demand & Auto-Disconnect. A connection
is established to the Internet as required, and automatically
disconnected when no longer needed. This reduces on-line
charges to the minimum possible level.
•PPP Authentication. This is used to validate the log-on
to your Internet Service Provider.
2
Page 6
Introduction
Configuration & Management
•Easy Setup. Use your WEB browser from anywhere on
the LAN for configuration.
•Remote Management. The Internet Gateway can be
managed from a workstation anywhere on the LAN, using
a WEB browser.
•Remote Monitoring. The modem and Internet connecti-
on can be monitored from any workstation on the LAN.
Advanced Functions
•E-Mail Gateway. The Internet Gateway can act as a
Gateway for incoming E-Mail, allowing LAN users to
share E-Mail accounts. Up to 4 accounts and 50 users are
supported.
•Access Control Features. The LAN Administrator can
limit Internet Access by individual workstations.
Security Features
•Configuration Data. Optional password protection is
provided to prevent unauthorized users from modifying the
configuration.
•Access Control Features. The LAN Administrator can
limit Internet Access by individual workstations.
•Firewall Protection. All incoming data packets are
monitored and all incoming server requests are filtered,
thus protecting your network from malicious attacks from
external sources.
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Internet Gateway User Guide
Firewall Protection
The firewall protection provided by the Internet Gateway is
an intrinsic side effect of IP sharing. All users on the LAN
share a single external IP address. From the external viewpoint, there is no network, only a single device.
For internal users, the Internet Gateway acts as a “transparent proxy server”, translating the multiple internal IP
addresses into a single external IP address.
For external requests, any attempt to connect to local resources are blocked. The Internet Gateway will not “reverse
translate” from a global IP address to a local IP address.
This type of “natural” firewall provides an impregnable barrier against malicious attacks.
Package Contents
The following items should be included:
• The Internet Gateway Unit
• Power Adapter
• This User’s Manual / Installation Guide
If any of the above items are damaged or missing, please
contact your dealer as soon as possible.
4
Page 8
Introduction
IG-100
Internet Gateway
Figure 2: IG-100 1-port IP Sharing Device
ItemDescription
1Power port
210BaseT port
310Base2 port
4Serial Port
5DIP switchesRefer to the following Dip Switches
6Error LEDIndicates an error, but will normally
7Link LEDThis LED should be ON during
Insert the power adapter plug here.
Connect 10BaseT cabling here.
Connect 10Base2 cabling here.
Connect the modem to this port.
Table.
light up during power On. See the
LED Status Table for more details.
normal operation. See the following
LED Status Table for more details.
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Internet Gateway User Guide
LED Status Table
The following table details the operation of the Link and Error
LEDs.
LinkErrorDescription
OnOnDuring power On, both LEDs
should light, then the Red LED
should go off. If both LEDs stay on,
there is a hardware problem.
OnOffPower On Self Test OK.
FlashingOffNormal Operation (Receiving
Packets from LAN).
Rapid intermittent
flashing of each LED
Hardware error. Contact your
dealer for technical support.
DIP Switches Table
DIP Switch SettingDescription
A
B
C
D
1=off
2=off
1=off
2=on
1=on
2=off
1=on
2=on
Normal Operation.
Normal Operation.
Restore Default IP Address and
clear Password. (See next section)
Normal Operation.
6
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Introduction
Restore Default IP Address
and Clear Password
If the Internet Gateway's IP Address or password is lost, the
following procedure can be used to recover from this situation.
1. Turn the power to the Internet Gateway OFF.
2. Set the DIP switches to position C.
3. Turn the power to the Internet Gateway ON.
4. Operate the DIP switches in the following sequence (you
have 15 seconds to complete the sequence):
• Set to A
• Set to C
• Set to A
5. The Internet Gateway will now reset, and the Red LED
flash. The following changes will have been made. (Other
configuration data is unchanged.)
• IP Address set to its default value of 192.168.0.1
• Network Mask set to 255.255.255.0
• The password cleared (no password).
6. You can now connect to the Internet Gateway and make
any configuration changes required.
If the DIP switches are simply left at position "C", the Internet Gateway will function
normally.
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Internet Gateway User Guide
This page was deliberately left blank
8
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Chapter 2
2
Installation
This Chapter explains how to install the
Internet Gateway in your LAN.
Requirements
• Ethernet Network employing 10BaseT or 10Base2 cable
and the TCP/IP protocol.
• External modem or ISDN TA (Terminal Adapter).
• Internet Access account with a local ISP (Internet Service
Provider).
Procedure
1. Choose an Installation Site
Select a place on the network to install the Internet Gateway.
Remember that you need a phone jack and power outlets near
your chosen location.
2. Connect Network Cable
The Internet Gateway supports two types of network cables:
During power up, the unit automatically detects the type of
network cable and adjusts to that environment. Simply connect
the cable to the Internet Gateway in the normal manner.
Do not connect both types of cable or
change the network cable while the
Internet Gateway is powered On.
3. Connect Modem & Phone Line
Connect the modem, using a standard serial cable, to the
Internet Gateway’s serial port. Connect the modem to the
phone line.
4. Connect Power Adapter
Connect the modem’s power adapter to the modem and the
Internet Gateway’s power adapter to the Internet Gateway.
Power both devices On.
Only use the power adapter provided.
Using a different one may cause hardware damage.
5. Check the LEDs
When the Internet Gateway is powered On, both the Error and
Link LEDs should light, then the Error LED should go off. The
Link and Port LEDs will flash during normal operation.
If the Error LED stays on, there is a hardware problem. For
more information on the LEDs, refer to the LED Status Table
on page 6.
10
Page 14
Chapter 3
3
Configuration
This Chapter contains an overview of the
configuration process.
Internet Gateway Configuration
The required configuration depends on which features and
functions of the Internet Gateway you wish to use. Use the
table below to locate detailed instructions for the required
functions.
To Do thisRefer to
Provide Internet Access to all LAN
users
Configure for:
• A non-standard modem
• Proprietary log-in with your ISP
Change Internet Gateway defaults:
• LAN settings
• Use the DHCP Server function
Limit Internet Access by individual
workstations
Allow many users to share Internet EMail Accounts
Chapter 4:
Internet Access
Chapter 5:
Advanced Port
Settings
Chapter 6:
Device
Settings
Chapter 7:
Access Control
Chapter 8:
E-Mail
11
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Internet Gateway User Guide
Check the Internet Gateway's settings
or operation:
• Device status
• Port settings
• Monitor the port while in use
Where use of a certain feature requires that
PCs or other LAN devices be configured, this
is also explained in the relevant chapter.
Chapter 9:
Status &
Monitoring
Configuration Program
The Internet Gateway contains a HTTP server. This enables
you to connect to it, and configure it, using your Web Browser.
Most Browsers should work, provided they support HTML
tables and forms.
Preparation
Before attempting to configure the Internet Gateway, please
check the following:
• Since configuration uses the LAN connection, the Internet
Gateway must be installed on your LAN first, and powered
ON.
• If the Internet Gateway's default IP Address (192.168.0.1)
is already used by another device, the other device must be
turned OFF until the Internet Gateway is allocated a new
IP Address during configuration.
Refer to LAN Settings on page 34 for details on assigning a
new IP Address to the Internet Gateway.
12
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Configuration
Connecting to the Internet Gateway
To establish a connection from your PC to the Internet Gateway:
1. Start your WEB browser
2. In the Address box, enter "HTTP://" and the IP Address of
the Internet Gateway, as in the following example:
HTTP://192.168.0.1
3. You should then see the Home screen. Select the desired
option from the navigation bar.
If you can't connect
If the Internet Gateway does not respond, check the following:
• The Internet Gateway is properly installed, LAN con-
nections are OK, and it is powered ON.
• Ensure that your PC and the Internet Gateway are on the
same network segment. (If you don't have a router, this
must be the case.)
• Ensure that your PC is using an IP Address within the
range 192.168.0.2 to 192.168.0.254 and thus compatible
with the Internet Gateway's default IP Address of
192.168.0.1. Also, check that the Network Mask is set to
255.255.255.0
In Windows, the IP Address and Network Mask can be
checked by using Control Panel-Network to check the
Properties for the TCP/IP protocol.
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Internet Gateway User Guide
Password
If a password has been set, you will be prompted for a password with the following dialog.
Figure 3: Password Dialog
Leave the User Name blank, and enter the current password.
If no password has been set, you will not see this screen, and
will be taken immediately to the Home screen.
Navigation & Data Input
Most screens contain a navigation bar on the left of the screen
allows you to move about. You can also use the "Back" button
on your Browser.
Remember that changing to another screen without clicking
"Save" does NOT save any changes you may have made.
HTML uses "forms based input" which means you must send
(submit) the form (by clicking a button) or your data will be
ignored.
14
Page 18
Chapter 4
4
Internet Access
This Chapter explains how to configure the
Internet Gateway and your LAN for Internet
Access.
Overview
To use the Internet Gateway for Internet Access, the following
operations are required:
• The Internet Gateway's Port screen must be configured
with details of the attached modem or ISDN TA, and the
Internet Account to which the modem or ISDN TA will
connect. Details are in this chapter.
• If you choose not to use the Internet Gateway's default IP
Address, the LAN settings on the Device screen must be
set correctly. Refer to LAN Settings on page 34 for details.
• PC's on the LAN may require configuration, as explained
in this chapter.
• If you have an existing DHCP (Dynamic Host Configura-
tion Protocol) Server, it may require configuration. Details
are in this chapter.
• If you have a router, its address needs to be entered in the
Internet Gateway. Refer to LAN Settings on page 34 for
details.
Also, the router itself needs to be configured to use the
Internet Gateway as its "Default Route" to ensure that
packets are forwarded to the Internet as needed. Check
your Router's documentation to see how this is done.
15
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Internet Gateway User Guide
Port Configuration
Selecting the Port hyperlink will take you to the Port Configuration screen. An example screen is shown below.
16
Figure 4: Port Configuration
Page 20
Internet Access
Operations
• To enter or change data:
Type in, or select, the required data.
Click Save when finished.
•To move to Advanced Port or Port Status/Test Screen:
Click the appropriate link at the top of the screen.
Any changes you have made on this screen will NOT be
saved.
• To retrieve the default values:
Click the Get Defaults button.
Note that this does NOT change the configuration; you
must still use the Save button.
• To have any Data entered ignored:
Click the Cancel button. Changes since the last Save will
be ignored. The previous data will reappear on screen.
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Internet Gateway User Guide
Internet Connection Data
The following data is available from your ISP (Internet Service
Provider).
Account (User) Name
Account Password
Verify Password
IP Address
provided by ISP
DNS IP Address
Connect to this
Account by
Enter the account name provided
by your ISP. This name will be
used to log in to the ISP’s server.
Enter the current password for the
above account.
Re-enter the password to ensure it
is correct.
Enter the IP address assigned to
you by your ISP. If the ISP issues
dynamic IP addresses, leave this
field as 0.0.0.0. (With dynamic IP
addresses, a valid address is
provided upon connection.)
The DNS (Domain Name Server)
translates names (e.g. microsoft.com) to IP Addresses.
Enter the DNS IP address supplied or recommended by your
ISP.
Select Dial up line if you connect
by Modem or ISDN TA.
Select Leased Line(Null mo-dem) if you have a continuous
connection. You can then ignore
the Dial-up Connection section.
18
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Internet Access
Dial-up Connection Details
If you are using a dial-up connection, the following data must
also be provided.
Telephone
Modem
One (1) number is essential; the other 2 are
optional. Use the format described in your
modem's user manual.
If your Modem or ISDN TA is listed, simply
select it. Otherwise, try Hayes compatible.
If this does not work, select Other and enter
the required "Initial String" (see below)
Initial String (AT Commands)
For the Internet Gateway to function correctly, the modem or
ISDN TA must be configured correctly. The table below shows
the required settings, and the usual AT command.
SettingAT Command
Fixed baud rate settingAT&B1
RTS/CTS flow controlAT&K3
DCD to track the presence of a carrierAT&C1
DTR off to hang-up modemAT&D2
DSR always onAT&S0
Modem to return modem-to-modem
data link speed
Using these commands, the Initial String would be as follows:
AT&F&B1&K3&C1&D2&S0X4
The first command (AT&F) sets the modem to its factory
defaults. See Appendix B - AT Commands for further details.
ATX4
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Internet Gateway User Guide
PC Configuration
Simple LANs
If your PC is NOT using DHCP and your LAN does NOT
contain a router, check the following TCP/IP settings:
• IP Address
• Network Mask
• Gateway IP Address
• DNS (Domain Name Server) Address
IP Address
Ensure that each PC has a unique IP Address from the same
address range as the Internet Gateway's Device IP Address.
For example, if the Internet Gateway uses the default IP Address (192.168.0.1) and Network Mask (255.255.255.0), the
PCs must use addresses from 192.168.0.2 to 192.168.0.254.
Network Mask
All PCs, and the Internet Gateway, must use the same value for
the Network Mask. The default value is 255.255.255.0.
Gateway
Set the PC's Default Gateway Address to the Internet Gateway's IP address (Device IP Address). The default IP Address
for the Internet Gateway is 192.168.0.1.
DNS (Domain Name Server) Address
This must match the DNS address entered into the DNS IP
Address field of the Internet Gateway during configuration.
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Page 24
Internet Access
If your PC is using DHCP
In this case, no configuration is required. The DHCP server
will provide the following information when your PC (the
DHCP client) boots up:
• IP Address & matching Network Mask
• Gateway IP Address
• DNS (Domain Name Server)
To check if your PC is using DHCP
Under Windows 95, you can check if your PC is acting as a
DHCP client by using the following procedure. For other
operating systems, check your system documentation.
1. Select Control Panel4Network
2. Select the TCP/IP protocol for your network card.
3. Click Properties-IP Address to see the following screen.
Figure 5: IP Address (Win 95)
4. If the radio button for "Obtain an IP address automati-
cally" is checked, as shown above, then your PC is acting
as a DHCP client.
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Internet Gateway User Guide
DHCP Server Configuration
If you wish to use the DHCP Server in the Internet Gateway,
refer to DHCP Server on page 36. If you already have a DHCP
Server, check the following:
IP Address
The IP Addresses assigned to PCs must be from the same
address range as the Internet Gateway's Device IP Address.
For example, if the Internet Gateway uses the default IP Address (192.168.0.1) and Network Mask (255.255.255.0), the
PCs must use addresses from 192.168.0.2 to 192.168.0.254.
Network Mask
All PCs, and the Internet Gateway, need to be using the same
value for the Network Mask. The default value is
255.255.255.0.
Gateway
This depends on whether your LAN has a router:
•No Router. Set the Default Gateway Address to the IP
address (Device IP Address) assigned to the Internet
Gateway during configuration. The default IP Address is
192.168.0.1.
•Router. Do not change the Default Gateway Address.
Instead, configure the router to use the Internet Gateway as
its "Default Route".
DNS (Domain Name Server) Address
This must match the DNS address entered into the DNS IP
Address field of the Internet Gateway during configuration.
22
Page 26
Internet Access
Router Configuration
If your LAN has a router, you must configure the router so that
it passes all IP packets for devices not on the local LAN to the
Internet Gateway, so that they can be forwarded to the Internet.
This is achieved by configuring the Router so that it uses the
Internet Gateway as its "Default Route".
Check your Router documentation to see how this is done.
Operation - Internet Access
Simply use your Browser as if you had a permanent connection.
If no connection currently exists, there will be a short delay
while the modem connects to your ISP.
Accessing AOL
To access AOL (America On Line) through the Internet Gateway, the following items are necessary :
• Internet account with an ISP.
The details of this account must be entered in the Internet
Gateway like any other Internet Access Account, as explained in this chapter.
• Version 2.5, 3.0 or later of AOL for Windows communica-
tion software.
• The AOL for Windows software must be configured to use
TCP/IP network access, rather than a dial-up connection.
The configuration process is described below.
Page 27
Internet Gateway User Guide
AOL for Windows Configuration
Ensure that the Internet Gateway is configured first, then carry
out the following procedure.
• Start the AOL for Windows communication software.
Ensure that it is Version 2.5, 3.0 or later.
• Click the Setup button.
• Select Create Location, and change the location name
from "New Locality" to "Internet Gateway".
• Click Edit Location. Select TCP/IP for the Network field.
(Leave the Phone Number blank.)
• Click Save, then OK.
Configuration is now complete.
• Before clicking "Sign On", always ensure that you are
using the "Internet Gateway" location.
24
Page 28
Chapter 5
5
Advanced Port
Settings
This Chapter details the settings on the
Internet Gateway's "Advanced Port Settings"
screen.
Overview
Most users should not have to change these settings. They are
provided for the following situations:
• You wish to temporarily disable the serial port, so that
Internet access is not possible.
• Your modem uses non-standard AT commands.
• Your ISP does not use the standard PPP connection, and
requires a special log-in procedure.
• You wish to change the "Time-out" period after which an
inactive connection will be terminated.
25
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Internet Gateway User Guide
Advanced Port Screen
The Advanced Port Screen is reached by clicking the Adv. Port
button on the Port Configuration screen.
You will then see a screen like the example below.
26
Figure 6: Advanced Port Settings
Page 30
Port Settings
Advanced Port Settings
Operation
Hang up after
Idle Time
Serial Line Speed
Use this to temporarily suspend
operation, by selecting Disable.
If a connection remains inactive, it
is terminated after this time period.
Allowable range is 0-99 minutes.
For a leased line, set this value to 0.
Select the speed which is equal to
or below the fastest SERIAL line
speed (NOT phone line speed) of
your modem or ISDN TA.
Available speeds range from 4.8K
to 230.4.K (bps).
Modem/ISDN Settings
Dial Type
Dial String
"Auto Answer Off"
Command
Select "Tone", "Pulse" or "Other" to
match your system. For "Other",
you must provide the Dial String
below.
Only required if you are NOT using
Tone or Pulse dialing.
Enter the command (sometimes
called the "Dial Prefix String") your
modem or ISDN TA requires to
precede the phone number.
Enter the command string which
turns the "auto-answer" function in
your modem or ISDN TA OFF.
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Internet Gateway User Guide
Script File
If your ISP uses a standard PPP connection and authentication,
you do NOT need a script file.
Script files are used to automate the log-in process for ISPs that
use non-standard log-ins or proprietary security measures. For
example, if you connect to the Internet via CompuServe, you
DO need a script file.
Script File Commands
Three commands, listed below, can be used within a script file.
Note the following points:
• Items in [ ] are optional, and the [ ] themselves are NOT
used.
• Strings must be enclosed in double quotes.
• There must be spaces between commands and parameters
(delay times and strings).
Send [msec] string
Wait msec
Wait [msec] string
28
Send the characters in string, with a.
msec (milliseconds) delay between
the sending of each character.
Wait for msec milliseconds before
executing the next script line.
Wait for msec milliseconds to receive
the string. If the string is not received
within the specified time, the connection is reset.
If msec is not specified and the string
is not received immediately, an error
condition will arise.
Page 32
Advanced Port Settings
Script File Variables
Eleven string variables can be used within the string above.
These are used to include special characters within the string.
VariableDescription
\aalert (normally creates a beep)
\bbackspace
\fform feed
\nnew line
\rcarriage return
\thorizontal tab
\vvertical tab
\?Literal question mark
\’literal single quotation mark
\”literal double quotation mark
\\literal back slash
• Quote characters are special characters.
• Because each of these variables starts with a backslash, the
backslash character ( \ ) is also a special character.
As an example, to send the string "User Name" (including the
quotes), the script file entry should be as follows:
send "\"User Name\""
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Internet Gateway User Guide
CompuServe Script
The following script file could be used to log on to CompuServe, and can be used as an example for other situations.
wait 3000Pause for 3 seconds
send “\r”Send the carriage return char-
acter.
wait 3000Pause for 3 seconds
send 100 “CIS\r”
wait 3000 “:”Wait for 3 seconds to receive
send 100 “user id\r”Send the string user id, where
wait 3000Pause for 3 seconds
Send the string “CIS”, then a
carriage return character. Pause
for 100 ms between characters.
the character “:” If not received
in time, the connection is
dropped.
user id is your log-in name, then
a carriage return. Pause for 100
ms between each character.
30
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Advanced Port Settings
send 100 “password\r”Send the string password, where
password is your password, then
a carriage return. Pause for 100
ms between each character.
wait 60000 “!”Wait for 60 seconds to receive
the character “!”.
If not received in this time, the
connection will be dropped.
Send 100
“GO PPPCONNECT\r”
Send the string “GO
PPPCONNECT”, then a carriage return character. Pause for
100 ms between each character.
This command tells the server to
switch to a PPP connection.
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Internet Gateway User Guide
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32
Page 36
Chapter 6
6
Device Settings
This Chapter details the options available on
the "Device Settings" screen.
Overview
The Device Settings screen is reached by selecting the Device
link on the navigation bar. An example screen is shown below.
Figure 7: Device Settings Screen
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Internet Gateway User Guide
Device Password
Once a password is entered, it is required in order to change the
device configuration. Passwords are case sensitive and can be
up to 8 alphanumeric characters (no spaces or punctuation).
To create or change the password, enter the required password
in both the New Password and Verify Password input fields.
If the password is lost, a DIP switch setting
is available to clear the password. See the
DIP Switches Table on page 6 for details.
LAN Settings
For most users, the default values for these fields should not
need to be changed.
Device
IP Address
Router
IP Address
Network
Mask
34
IP address for the Internet Gateway.
Use the default value of 192.168.0.1 unless:
• The address is already in use.
• Your LAN is using a different IP
address range (not 192.168.0.1 to
192.168.0.254). In this case, use an IP
Address from within the address range
used by your LAN.
If you have a router, enter its IP Address.
Otherwise, leave this at 0.0.0.0.
The default value 255.255.255.0 is standard
for small (class "C") networks.
For other networks, enter the Network Mask
value used by PCs on the same LAN segment as the Internet Gateway.
Page 38
Device Options
If you have a router, it is essential that the router
pass all IP packets for devices not on the local
LAN to the Internet Gateway, so that they can
be forwarded to the Internet.
This is done by configuring the router with the
Internet Gateway as its "Default Route". Check
your Router documentation to see how this is
done.
Page 39
Internet Gateway User Guide
DHCP Server
A DHCP (Dynamic Host Configuration Protocol) server
provides a valid IP address (and the Gateway and DNS addresses) to a DHCP client (PC or device) upon request. The
Internet Gateway can act as a DHCP server.
To use this feature:
• The Internet Gateway must be configured with the fol-
lowing data.
• The PCs must be configured to act as DHCP clients. This
procedure is explained in the next section.
Configuration Data
Enable/Disable
Start IP Address
Finish IP Address
DNS IP Address
The DNS field will display the DNS entered
in the Port Configuration screen.
36
If Enabled, the Internet Gateway will
function as a DHCP server. The
default value is Disabled.
The IP Start Address and IP FinishAddress fields set the values used by
the DHCP server.
This range also determines the
number of DHCP clients supported.
(Maximum number of clients is 253.)
The IP Addresses provided by your
ISP. Only 1 is essential. Multiple
entries should be entered in the order
you want them accessed. (The first
available DNS will be used.)
Page 40
Device Options
PC Configuration
To use DHCP, you must also configure your PCs to act as
DHCP clients. Client support for DHCP is provided in Win
95’s TCP/IP stack. The procedure for enabling this is detailed
below.
For operating systems other than Win 95, check your system
documentation.
Windows 95 DHCP Client Configuration
1. Select the Control Panel - Network option on the Start
Menu. You should see a screen like the following.
Figure 8: Network Configuration
2. Select the TCP/IP protocol for your network card. Then
click on the Properties button, and the IP Address tab. You
should then see a screen like the following.
Page 41
Internet Gateway User Guide
Figure 9: IP Address (Win 95)
3. Click on the radio button to obtain an IP address automati-
cally, as shown above.
4. Click on the Gateway tab.
The Default Gateway Address should be left blank. The
DHCP server will provide this information.
5. Click on the DNS Configuration tab
The DNS (Domain Name Server) should be “Disabled”.
The DHCP server will provide this information also.
• Information provided by the DHCP Server
will not be visible on this screen. Use the
"Run" dialog to start the WinIPcfg program
to see the addresses allocated by the DHCP
Server.
• To reserve an IP Address for a particular
DHCP client, so that it always receives the
same IP Address, refer to Workstation Data
on page 42.
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Chapter 7
7
Access Control
This Chapter explains how to configure and
use the Internet Gateway's "Access Control"
feature.
Overview
The optional Access Control feature allows administrators to:
• Restrict Internet Access by individual workstations.
• Reserve an IP Address for a particular workstation or
network device.
If you DON'T need to reserve IP Addresses or restrict Internet
Access, you can ignore the Access Control screen.
To apply these features to a particular workstation or network
device, you need to know its Network Adapter Address (Hardware Address).
Access Control Screen
The Access Control screen is accessed from the hyperlink on
the Device Settings screen. This screen allows you to:
• Identify individual workstations or devices on the LAN, by
naming them and entering their Network Adapter Address.
• Reserve an IP Address for the workstation or network
device, so that the DHCP Server in the Internet Gateway
always gives them the same IP Address (optional).
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Internet Gateway User Guide
• Impose restrictions on the Internet Access enjoyed by the
workstation (optional).
An example screen is shown below.
Figure 10: Access Control Screen
Note that the Name drop-down box lists all Workstations
previously entered. If none have been entered, this box will be
empty.
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Access Control
Operations
•To Add a New Workstation:
Ignore the drop-down box, click the Clear Form button,
and enter the Workstation details in the fields provided.
Click Add when finished.
• To Delete an Existing Workstation:
Select the Workstation from the drop-down box, click Get
Details to view the information and confirm that this is thecorrect Workstation, then click the Delete button.
•To Change an Existing Workstation's Details:
Select the Workstation from the drop-down box, click GetDetails to view their information, then change any fields
you wish.
Click Update when finished.
• To Generate a List of all Workstations:
Just click on the List All button.
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Internet Gateway User Guide
Workstation Data
Workstation
Name
Network Adapter
Address
Reserve entry in
DHCP Table
Reserved
IP Address
Access
Restrictions
Enter a name to identify this workstation.
Hardware address for this workstation or LAN device. You can use the
Windows "Winipcfg" program or
your LAN management program to
find this address.
Check this if you wish to reserve an
IP address for this workstation. This
is useful if you have to provide the IP
Address for other programs or users
If this is left unchecked, the following entry can be ignored.
This relates to the entry above. Enter
the reserved address here. This
MUST be within the range used by
the DHCP server (set on the "Device"
screen).
Select the desired level of access for
this workstation. The available
options are:
• No restrictions
• Block all access (No Internet
Access)
• E-Mail only
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Chapter 8
8
8
E-Mail
This Chapter the use of the E-Mail Account
Sharing feature of the Internet Gateway.
Overview
The Internet Gateway allows many users to share the E-Mail
Account(s) provided by your ISP. Up to 4 E-Mail accounts and
50 users are supported. The E-mail address is formed by
combining the "User id" and the "Account name", as shown
below. Note that the quotes (" ") and braces ( < > ) ARE
included in the E-mail address.
"user_name"<mail_account@mail_address>
e.g.
"jim"<sales@company.com>
To use this feature:
• Account data must be entered into the Internet Gateway's
E-Mail Account screen for each E-Mail account you wish
to share.
• Data for each user who wishes to share an E-Mail Account
must be entered in the Internet Gateway's Users screen
•A DNS IP Address must be entered either on the Port
Configuration screen or on the Device screen.
• Users must configure their E-Mail program so that their
incoming mail is retrieved through the Internet Gateway,
and that other people know their E-Mail address.
Each of these operations is described in the following section.
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Internet Gateway User Guide
Account Information
To enter data about the E-Mail accounts you wish to share,
select E-Mail - E-Mail Accounts from the navigation bar. You
will then see a screen like the following:
Figure 11: E-Mail Accounts Screen
Account No.
Enable Sharing
POP3 Mail Server
Address
44
Select the desired account (1..4)
Click Get Data to see existing data.
Click Clear Form to prepare the form
for a new entry.
This must be checked to allow
sharing of the selected account.
Enter the address of the POP3 Mail
Server, as provided by your ISP.
Page 48
E-Mail
POP3 Mail Server
Account Name
Password
This name is provided by your ISP.
Using a Department name (e.g. Sales)
is recommended.
The password for the above account.
User Information
To enter information about the users who wish to share E-Mail
accounts, select E-Mail from the navigation bar, then Users.
You will then see a screen like the following:
Figure 12: Mail Users Screen
Note that existing users are listed in a drop-down box. If no
users have been entered, this box will be empty. Ignore this
drop-down list when adding a new user.
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Internet Gateway User Guide
Operations
• To Delete an Existing User:
Select the user from the drop-down box, click Get Details
to view their information and confirm that this is the correct user, then click the Delete button.
•To Change an Existing User's Details:
Select the user from the drop-down box, click Get Details
to view their information, then change any fields you wish.
Click Update when finished.
•To Add a New User:
Ignore the drop-down box, click the Clear Form button,
and enter the user details in the fields provided.
Click Add when finished.
• To Generate a List of all Users:
Just click on the List All button.
User Data
For each user wishing to share an E-Mail account, the following data is required.
General
User Name
46
When adding new users, ignore the dropdown list, and enter the new name here.
Note the limitations on user names:
• Multiple words are NOT allowed
• Punctuation and special characters
should NOT be used.
• User names are case insensitive (case is
ignored).
Page 50
E-Mail
Password
The password for the current user. This
password will be entered into their E-Mail
program. Passwords are case sensitive.
E-Mail
Mail Account
Set as Recipient
for
Unrouted Mail
Select the E-Mail account that this user
is going to share. Account information
should have been previously entered.
If this setting is ON (Checked), then
when this user retrieves their E-mail,
they will also receive all E-mail sent to
this mail account when there is no user
name, or the user name is invalid.
More than one user can be set.
DNS Address
A DNS (Domain Name Server) Address is required to enable
the Internet Gateway to locate the Mail Server.
This address is on the Port Configuration screen and on the
Device screen.
Ensure that the DNS Address has been entered.
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Internet Gateway User Guide
E-Mail Program Configuration
Each user wishing to share an E-Mail account must configure
their E-Mail program with the following data.
Name
E-Mail Address
SMTP Server
(Outgoing Mail)
POP3 Server
(Incoming Mail)
POP3 Account
Password
• Note that outgoing E-mail is sent normally; only incoming
E-mail is processed by the Internet Gateway.
• If some of your incoming E-mail does not include your
name, and thus becomes "Unrouted Mail", ask those senders to record your E-Mail Address in the following format.
Note that quotes ( " " ) and braces ( < > ) ARE typed in.
"user_name"<mail_account@mail_address>
e.g.
Your printed E-Mail Address (e.g. on your business card)
should also show your E-Mail address in the format above.
The User Name entered in the E-MailUser Screen of the Internet Gateway.
The full name of the E-Mail account
which is being shared, as provided by
your ISP.
e.g. sales@provider.com
The SMTP Server address as provided
by your ISP
Set this to the IP Address of the
Internet Gateway
The User Name entered in the E-MailUser Screen of the Internet Gateway.
The user password entered in the User
screen of the Internet Gateway.
"jim"<sales@company.com>
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E-Mail
Sharing E-Mail Example
Say your name was B. Jones, the Internet Gateway uses its
default IP Address (192.168.0.1) and other information was as
follows:
E-Mail Address
as provided by your ISP
SMTP Server
as provided by your ISP
POP3 Server
as provided by your ISP
POP3 Account Name
as provided by your ISP
POP3 Account password
as provided by your ISP
To share this E Mail Account, the entries on the following page
would have to be made. Your E-Mail Address would become:
"bjones"<greatco@ms02.com>
greatco@ms02.com
smtp09.com
ms02.com
greatco
9087654
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Internet Gateway User Guide
Internet Gateway "Mail Account"
Account No.1
Enable SharingON (Yes)
POP3 Mail Server Addressms02.com
POP3 Mail Server
Account Name
Password9087654
greatco
Internet Gateway "Mail User"
User Namebjones
PasswordSecret064
Mail Account1
Set as Recipient for
Unrouted Mail
ON (Yes)
E-Mail Program
Name
E-Mail Address
SMTP Server
(Outgoing Mail)
POP3 Server
(Incoming Mail)
POP3 Account
Password
50
bjones
greatco@ms02.com
smtp09.com
192.168.0.1
bjones
Secret064
Page 54
E-Mail
Management of Shared E-Mail
This section describes some common operations which may be
required at some time.
Changing User Details
You can change any data at any time. For example, to move a
user from 1 account to another:
• Navigate to the Users screen.
• Select the desired user, and click Get Data to view their
information.
• Select the desired account for this user.
• Click Update
Any mail sent to this user at their "old"
account will now be considered "unrouted
mail".
You can modify any user data in a similar fashion.
Deleting a User
To delete a user from the database:
• Navigate to the Users screen.
• Select the desired user.
• Click Delete to remove them from the database.
Any mail sent to this user will now be considered "unrouted mail".
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Internet Gateway User Guide
Retrieving ALL Mail
If you wish to retrieve all mail for the shared account, regardless of who it is addressed to:
• Run your E-Mail program, and navigate to the screen
showing the details of the shared E-Mail account.
• Modify the account configuration so that the following
fields match the data provided by your ISP:
• POP3 account
• POP3 Server address
• Account password
• The other configuration data is already correct.
When you retrieve your mail with these settings, you will
receive all the E-mail sent to this account.
Stop Sharing the Account
If you wish to cease sharing this account:
• On the E-Mail Accounts screen, set Enable Sharing for this
account OFF.
• To retrieve mail from this account, you will now have to
configure your E-Mail program to access the account directly, as described above.
• You will receive all mail intended for users who have been
sharing this account.
• Users who previously used this account need to configure
their E-Mail programs to use a different account.
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Chapter 9
9
Status &
Monitoring
This Chapter explains the Status and Monitoring features of the Internet Gateway.
Overview
The Internet Gateway allows you to connect to it through the
LAN while it is operating, and view the device status, and
monitor the operation of each port.
Status Screen
The Status screen can be reached with the hyperlink on the
navigation bar. An example screen is shown below.
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Internet Gateway User Guide
Figure 13: Status Screen
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Data
Device
Status and Monitoring
Firmware Version
Physical Address
Hardware ID
LAN
IP Address
Network Mask
Router IP Address
DHCP
E-Mail Sharing
Port
Version of the firmware (embedded
software) which is currently installed.
Technical support staff may ask for
this information.
The hardware address of this device.
The hardware ID is used by the
manufacturer for identification.
The IP Address of this device.
The Network Mask value stored in
this device. This must match the
Network Mask for the LAN segment
to which this device is connected.
The IP Address of the router. If there
is no router, this will show 0.0.0.0.
Status of the DHCP Server function.
("Enabled" or "Disabled")
If E-mail sharing is used on any Email account, this will display "ON".
Otherwise, the status will be "OFF".
Possible values are "Enabled" or
"Disabled", as set on the Advanced
Port Settings screen.
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Internet Gateway User Guide
DHCP Table
This table will be empty unless DHCP has been "Enabled". If
DHCP is being used, this table lists the devices which have
been allocated IP Addresses by the DHCP server function.
Only IP Addresses in use will be listed.
IP Address
Physical Address
Status
The IP Address which has been
allocated by the DHCP server to the
other device.
The Physical Address (Hardware
Address) of the device which has
been allocated a IP Address.
Possible Status values are "Leased"
(the IP Address is allocated to the
device shown) or "Reserved" (the IP
Address is not available).
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Status and Monitoring
Port Status/Test Screen
This screen is reached by clicking the Port Status/Test link on
the Port Configuration or Advanced Port Settings screens.
An example screen is shown below.
Figure 14: Port Status & Test
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Internet Gateway User Guide
Operation
Select the action you wish to perform, by clicking on the
appropriate button.
•Hang-up will hang up the modem, if it is currently con-
nected
• Dial will dial the ISP, if not currently connected.
• Clear Log will remove all data in the Log window, mak-
ing new data easier to read.
•Refresh will update the display with the current data.
Status Data
Physical Link
PPP Link
Serial Line Speed
Phone Line Speed
PPP IP Address
58
If operating, the link will show ON.
This means the modem was able to
connect to the number dialed.
If ON, a PPP connection was successfully negotiated.
The connection speed between this
device and the modem.
The connection speed over the phone
line, between your modem and the
number dialed.
The IP Address used by this device.
This address is provided by the ISP
on connection.
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Status and Monitoring
Modem Log
This shows the commands sent to the modem, and any status
messages returned by the modem. Note that this is not "live";
you must click Refresh to update the information.
The following table shows the more common messages, and
their meaning.
MessageDescription
DialingDialing the ISP
Try to establish
physical connection.
Busy errorThe number dialed was busy.
Physical line is
connected
CONNECT nnnnnnPhysical connection was successful;
Max phone line speed
nnnnnn bps
DCD low,
DSR low
send “-----“
wait “-----“
Start PPPHaving established a physical
The device is trying to connect with
the ISP, using the modem.
Physical connection to ISP has been
established.
nnnnnn indicates the speed of the
serial link as currently configured.
nnnnnn is the maximum speed of
the modem, according to the current
configuration.
Physical line break, connection lost.
“AT” commands sent to the modem
are displayed as they are sent.
Commands in the Script file are
also displayed as they are executed.
connection, a PPP connection is
now being established.
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Internet Gateway User Guide
PPP up failThe PPP connection could not be
established.
PPP up successfully
The PPP connection was established successfully.
Stop PPP
The PPP connection was terminated. This will occur at the end of
a session, or an error condition.
Try to hang up
Attempting to get the modem to
hang up.
Time out
There was no response from the
modem
No carrier
The number dialed did not answer.
No answer
Idle timer expires
The time period (in the configuration) to disconnect if the link is not
used is up.
No dial tone
The modem could not obtain a dial
tone.
Set baudrate nnnn
The serial line speed is being set to
the speed set in the configuration.
Normal Operation
The following sequence of messages is typical of normal
operation.
send “ATDT 0123456789”
CONNECT 115200
max phone line speed 28800 bps
physical line is connected
start PPP
ppp up successfully
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Status and Monitoring
Error Conditions
The following table shows messages which indicate an error
condition, and the suggested corrective action.
No dial tone
Busy error
DCD low
DSR low
PPP up fail
Time out
No carrier
No answer
The modem could not obtain a dial tone.
Check your connections on the phone line
and the modem.
The number dialed was busy. Check that
the number is correct. If it is, try dialing
later. If this occurs regularly, check with
your ISP.
The connection was lost. This could
indicate a bad line or poor connection.
Normally, if a connection is lost, it will
automatically be re-established.
The ISP rejected the attempt at connection.
Check that your username and password is
correct. If it is, check with your ISP to see
why the connection is being rejected.
No response. Check that the modem is ON
and properly connected to the Internet
Gateway.
There was no response from the phone
number dialed. Check that the phone
number is correct, and the modem is
working. If both of these are OK, check
with your ISP.
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Internet Gateway User Guide
This page was deliberately left blank.
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Appendix A
A
Troubleshooting
This Appendix covers the most likely problems
and their solutions.
Overview
This chapter covers some problems that may arise and possible
solutions to them. If you follow the suggested steps and the
Internet Gateway still does not function properly, contact your
dealer for further advice.
Problems
Problem 1Can’ t connect to the Internet Gateway to
configure it.
Solution 1Check the following:
• The Internet Gateway is properly
installed, LAN connections are OK, and
it is powered ON.
• Ensure that your PC and the Internet
Gateway are on the same network segment. (If you don't have a router, this
must be the case.)
• Ensure that your PC is using an IP
Address within the range 192.168.0.2 to
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Internet Gateway User Guide
192.168.0.254 and thus compatible with
the Internet Gateway's default IP Address of 192.168.0.1.
In Windows, you can check your PC's
IP Address by using Control PanelNetwork to check the Properties for the
TCP/IP protocol.
Problem 2When I enter a URL or IP address I get a
time out error.
Solution 2A number of things could cause this. Try the
following troubleshooting steps.
1. If this is first time you have used your
browser, ensure that your workstations
IP settings are correct, including IP address, default gateway and DNS.
2. Ping the Internet Gateway. Use the
“Run” command to enter the following
command:
Ping xxx.xxx.xxx.xxx
where xxx.xxx.xxx.xxx is the IP address
assigned to the Internet Gateway’s LAN
interface.
3. If the ping command fails, check that
the Internet Gateway is connected and
ON. If it is connected and on, there is a
problem with your LAN.
4. Check that Port is "Enabled" (Advanced
Port Settings). If not, you need to use
the HTML program to establish a connection.
5. Run your Browser and connect to the
Internet Gateway.
6. Switch to the Status screen, and exam-
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A - Troubleshooting
ine the Log. For details of the Log messages, see page 59.
Problem 3:My Modem/ISDN TA is working fine with
a dial-up connection through the serial
port. How do I find what "Initial String"
it is using?
Solution 3Use the procedure described in Finding the
current Initial String on page 68.
Problem 4Data Transmissions are very slow.
Solution 4Check and ensure that the Initial String is
configured to RTS/CTS flow control.
Problem 5Some applications do not run properly
when using the Internet Gateway.
Solution 5The Internet Gateway processes the data
passing through it, so it is not transparent.
Some programs may have limited functionality when used with the Internet Gateway.
The number of supported applications is
being expanded as rapidly as possible. The
following applications and protocols are
supported by firmware V5.0:
For the Internet Gateway to function correctly, the modem or
ISDN TA must be set as follows.
SettingAT Command
Fixed baud rate settingAT&B1
RTS/CTS flow controlAT&K3
DCD to track the presence of a carrierAT&C1
DTR off to hang-up modemAT&D2
DSR always onAT&S0
Modem to return modem-to-modem
data link speed
• For some Mircocom and other modems, the
“ATX4” command is not sufficient - a “W2”
command (no “AT”) must be used as well.
• For an ISDN TA, the above commands may
not be sufficient. Please check the following
section and your ISDN TA's user manual.
ATX4
(see Note below)
For a modem which uses the standard AT commands shown
above, the Initial String would look like the following:
AT&F&B1&K3&C1&D2&S0X4
The first command (AT&F) sets the modem to the factory
defaults, to ensure a consistent starting point.
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Internet Gateway User Guide
Finding the current Initial String
If your modem or ISDN TA is already working correctly under
Windows 95, using the PC's serial port, you can use the following procedure to find the initialization string.
1. Select My Computer, then Dial-Up Networking.
2. Select the icon for your connection, then Properties.
3. Click the Configure button, then the Connection tab, as
shown below.
Figure 15:- Connection Properties (W95)
4. Select Advanced to see the screen below.
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B - AT Commands
Figure 16:- Advanced Connection (W95)
5. Check the option Record a log file. Then click OK and exit.
6. Use Dial-up Networking to make your on-line connection
normally. A log file MODEMLOG.TXT will be created in
your Windows directory.
7. Use Notepad or another editor to read and print the file
MODEMLOG.TXT.
8. Examine the file to determine the Initial String value.
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Internet Gateway User Guide
AT Commands
Most modems use the standard AT commands, as shown in the
following tables. Consult the manual for your modem or ISDN
TA to see what AT commands it supports.
Basic AT Command Set
CommandDescription
<any key>
+++
ATA
ATBn
B0
B1Select Bell 212A for 1200 bps communi-
ATD
PPulse dial
TTone dial
,Pause for a specified time
;Return to command state after dialing
!Hook flash, call transfer
WWait for second dial tone
Terminate current connection attempt
Escape sequence code, entered in data
state, wait for modem to return to command state
Force answer mode on-line
Handshake operation
Select ITU-T V.22 for 1200 bps communi-
cation
cation
Dial number and options that follow
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ATDL
ATDSn
ATEn
ATHn
ATIn
ATLn
ATMn
B - AT Commands
@Wait for 5-second silence before proceed-
ing, otherwise return O ANSWER”
RReverse Dial (Originate a call in answer
mode)
Dial last number
Dial number stored in NVRAM at position
n. n=0-9
Command mode local echo of keyboard
commands
E0Echo off
E1Echo on
On/Off hook control
HHang up modem
H0Hang up (on hook), same as ATH
H1Get off hook
Display inquired information
I0Display product code
I1Display product information and ROM
checksum
I2Link status report
Speaker volume control. n=0-7
Speaker control
M0Speaker always off
M1Speaker on until carrier is detected
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Internet Gateway User Guide
M2Speaker always on
M3Speaker on after last digit dialed, off at
carrier detect
ATNn
ATO
ATP
ATQn
Q0Modem returns result code
Q1Modem does not return result code
Q2Return result code but quiet in answer
ATS0=n
ATSr.b=n
ATSr.b?
ATSr=n
ATSr?
ATT
ATVn
V0Display result codes in numeric form
V1Display result codes in verbose form
ATXn
Ring volume control, n=0 disables ring
function. n=0-7
Return to on-line state
Pulse dial
Result code displayed
mode (will not show in AT&Vn)
Number of rings required before modem
answers. n=0 disables auto-answer.
Set bit b of S-register r to n. (0 or 1)
Inquiry bit b of S-register r
Set S-register r to value n, where n is a
decimal number between 0-255
Display value stored in S-register r
Tone dial
Verbal/Numeric result codes
Result code options. n=0-7
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B - AT Commands
ATZn
AT$
AT&$
AT*$
Reset the modem and set power-on profile.
n=0-4
ZnReset modem and load user profile n (0-3)
Z4Reset modem and load factory settings
Help, Basic command summary
Help, Extended AT& command summary
Help, Extended AT* command summary
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Internet Gateway User Guide
Extended “AT&” Commands
(Includes RTS/CTS Flow Control Commands)
CommandDescription
&Bn
&B1DTE/DCE rate fixed at DTE setting
&Cn
&C1Carrier Detect tracks presence of carrier
&Dn
&D2DTR off causes modem to hang up
&F
&Kn
&K0Flow control disabled
&K3Hardware (RTS/CTS) flow control
&K4Software (XON/XOFF) flow control
&Sn
&S0DSR overridden, DSR always on
Data rate, terminal-to-modem
Carrier Detect operations
Data Terminal Ready (DTR) operations
Load the default factory settings,
Data flow control, DTE/DCE, n=0,3,4
Data Set Ready (DSR)
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Appendix C
C
Specifications
IG-100
Dimensions120mm(W) * 86mm(D) *
30mm(H)
Operating Temperature
Storage Temperature
Network Interface:Ethernet 10Base2(BNC)
Network Protocol:TCP/IP
Serial Port:One male DB-9 connector
Max. Asynchronous
Serial Line. Speed
LEDs2
External Power Adapter9V DC
0° C to 40° C
-10° C to 70° C
10BaseT (UTP)
230.4 Kbps
75
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