PLANET Technology does not warrant that the hardware will work properly in all environments and applications, and
makes no warranty and representation, either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose. PLANET has made every effort to ensure that this User's Manual is
accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred.
Information in this User's Manual is subject to change without notice and does not represent a commitment on the part
of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User's Manual.
PLANET makes no commit me nt to upd ate or kee p curre nt th e information in this User's Manual, and re serv es t he right
to make improvements to this User's Manual and/or to the products described in this User's Manual, at any time
without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your comments
and suggestions.
FCC Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your
body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all
persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC Caution:
To assure continued compliance, for example, use only shielded interface cables when connecting to computer or
peripheral devices. Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause har mful int er fere nce
(2) This device must accept any interference received, including interference that may cause undesired operation.
CE Compliance Statement
This device meets the RED directive 2014/53/EU of EU requirements on the limitation of exposure of the general
public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.
Safety
This equipment is designed with the utmost care for the safety of those who install and use it. However, special
attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment. All
guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the
equipment.
2
Manufacture: PLANET Technology Corp.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of hazardous
substances in electrical and electronic equipment, end users of electrical and electronic equipment should
understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted
municipal waste and have to collect such WEEE separately.
Revision
PLANET ICG-2510W(G)-LTE Series User's Manual
Model: ICG-2510W-LTE and ICG-2510WG-LTE Series
Revision: 1.0 (October, 2019)
Part No: EM-ICG-2510W(G)-LTE Series_v1.0
Manufacture address: 10F., No.96, Minquan Rd., Xindian Dist., New Taipei City 231, Taiwan
1.3. How to Use This Manual ........................................................................................................................ 13
1.4. Product Features ................................................................................................................................... 14
2.1.1.Cellular Gateway Front Panel..................................................................................................................... 19
2.1.4.Wiring the Power Inputs ............................................................................................................................ 21
2.1.5.Wiring the Digital Input/Output and Relay ................................................................................................ 22
2.1.6.Console Line Definition .............................................................................................................................. 22
3.3. Web Management ................................................................................................................................. 29
4.3.1.3.Clone MAC Address ................................................................................................................................ 45
4.3.7.2.Port Range Forward ................................................................................................................................ 83
Thank you for purchasing P LANET Industrial 4G LTE Cellular Wireless Gateway . P lease re f er to th e table list below for
the models used in Europe and the U.S.:
4G LTE
GPS
Model Name
ICG-2510W-LTE-EU
FDD TDD
-
B1/B3/B5/B7/B8/B20 B38/B40/B41
ICG-2510WG-LTE-EU
ICG-2510W-LTE-US
█
-
B2/B4/B12
ICG-2510WG-LTE-US
█
“Cellular Gateway” is used as an alternative name in this user ’s manual.
1.1. Packet Contents
Open the box of the Cellular G ate way and carefully unpack it. The box should contain the following items:
1. Industrial 4G LTE Cellular Wireless Gateway x 1
2. Quick installation guide x 1
3. I/O connector x 2
4. Power connector x 1
5. Ethernet cable x 1
6. Console cable x 1
7. 4G LTE antenna x 2
8. Wi-Fi antenna x 1
9. GPS antenna x 1 (for ICG-2510WG-LTE)
10. DIN-rail kit x 1
11. Side panel with two screws x 1
12. Antenna dust cap x 4 (ICG-2510W-LTE x 3)
If any item is found missing or damaged, please contact your local reseller for replacement.
7
1.2. Product De s c ription
Making Network Connection Easy with 4G LTE Cellular Gateway
PLANET ICG-2510W(G)-LTE series is a reliable, secure and high-bandwidth communications industrial-grade cellular
gateway for demanding mobile applications, M2M (machine-to-machine) and IoT deployments. It features 4G LTE
(Long Term Evolution), 2.4G/5G Wi-Fi, five Ethernet ports (4 LAN and 1 WAN), serial console port, DI and DO
interfaces, and VPN technology bundled in a compact yet rugged metal case. It establishes a fast cellular connection
between Ethernet and serial port equipped devices.
High-performance 4G LTE
The ICG-2510W(G)-LTE series supports LTE 2x1 DL MIMO technology which can reach a download (DL) speed of up
to 150Mbps and an upload (UL) speed of 50Mbps. The Cellular Gateway also supports multi-band connectivity
including LTE FDD/TDD, WCDMA and GSM for a wide range of applications.
Dual SIM Design
To enhance reliability, the ICG-2510W(G)-LTE series is equipped with dual SIM slots that support failover and roaming
over to ensure uninterrupted connectivity for mission-critical cellular communications. Besides, the ICG-2510W(G)
series supports load balance function to improve network efficiency. It provides a more flexible and easier way for
users to create an instant network sharing service via 4G LTE whenever in public places like transportation, outdoor
event, etc.
8
GPS Included
The ICG-2510WG-LTE is equipped with one convenient feature and that is GPS (global positioning system). It is a
positioning system based on a network of satellites that continuously transmits necessary data. More signals
transmitted from more satellites can triangulate its location on the ground, meaning any location can be easily tracked.
Dual-band WLAN Solution
PLANET ICG-2510W(G) series, adopting the IEEE 802.11b/g/n/ac standard, provides a high-speed transmission of
power and data, meaning two remote nodes in the 5GHz frequency band can be bridged. The 2.4GHz wireless
connection can also be used simultaneously. The Wireless Protected Access (WPA/W PA2 with TKIP/AES) and
Wireless Encryption Protocol (WEP) features enhance the level of transmission security and access control over
wireless LAN.
Cost-effective VPN Solution
The ICG-2510W(G)-LTE series provides a complete data security and privacy feature f or acce ss and exchange of
sensitive data. The full VPN ca pabi lity of the ICG-2510W(G)-LTE series including built-in PPTP, L2TP, OpenVPN,
GRE and IPSec VPN functions with DES/3DES/AES encryption and MD5/SHA-1/SHA-2 authentication makes the
shared connection more secure and flexible. The IPSec VPN also makes the private tunnel over Internet more secure
for enterprises doing business t rans act ion s.
9
Remote Manageable Solution for Ethernet to RS232/RS485 Application
PLANET ICG-2510W(G)-LTE series’ serial RS232/RS485 communication interface can be converted over the Fast
Ethernet networking. It can op erate as a virtu al server or clie nt where IP-ba se d s eria l eq uipment can be managed. The
ICG-2510W(G)-LTE series helps save the network administrator’s valuable time in detecting and locating network
problems, rather than visual inspection of cabling and equipment.
10
11
Superior Management Functions
For networking management features, the ICG-2510W(G)-LTE series provide s suc h funct i ons as DHCP server, DMZ
and port forwarding, as well as full secure functions including Network Address Translation (NAT), WAN access policy,
URL/Packet/MAC filtering. The ICG-2510W(G)-LTE series has 4G and WAN connection failover characteristics, which
can automatically switch over to the redundant, stable WAN connection to keep users always online without missing
any fascinating moments.
User-friendly and Secure Management
For efficient management, the ICG-2510W(G)-LTE series is equipped with console, web , SNMP and CMS (Central
Management System) management interfaces. With the built-in web-based management interface, the
ICG-2510W(G)-LTE series offers an easy-to-use, platform-independent management and configuration facility. The
ICG-2510W(G)-LTE series supports SNMP and it can be managed via any management software based on the
standard SNMP v1 or v2 Protocol. Moreover, the ICG-2510W(G)-LTE s eries offers the remotely secure management
by supporting SSH connection where the packet content can be encrypted at each session. The CMS is able to
manage multiple devices and achieve instant status.
12
1.3. How to Use Thi s Manual
This User Manual is structured as follows:
Section 2, INSTALLATION
The section explains the functions of the Cellular Gateway and how to physically install the Cellular Gateway.
Section 3, CELLULAR GATEWAY MANAGEMENT
The section contains the information about the software function of the Cellular Gateway.
Section 4, WEB CONFIGURATION
The section explains how to manage the Cellular Gateway by Web interface.
Section 5 Appendix A
The section contains cable inf or mat ion of the Cellular Gateway.
13
1.4. Product Fe atures
Benefits
■ Dual module SIMs for network load balancing and redundancy
■ Wi-Fi compliant IEE E 802.11b/g/n/ac dual-band for mobile client connectivity
Supports demilitarized zone (DMZ)
Supports QoS for bandwidth management
Supports VLAN, 15 VLAN ID
Supports Modbus TCP (only functions with console)
Supports Port Forwarding
Supports Dynamic DNS and PLANET DDNS
Supports NTP client
IEEE 802.3x flow control and back pressure
RFC 768 UDP
RFC 791 IP
RFC 792 ICMP
Temperature: -35 ~ 75 degrees C
Temperature: -40~ 85 degrees C
18
2. INSTALLATION
This section describes the hardware features and installation of the Industrial Cellular Gateway on the desktop or
mounting. For easier management and control of t he Industrial Cellular Gateway, familiarize yourself with its display
indicators and ports. Front panel illustrations in this chapter display the unit LED indicators. Before connecting any
network device to the Industrial Cellular Gateway, please read this chapter completely.
2.1. Hardware Description
2.1.1. Cellular Gateway Front Panel
The front panel provides the monitoring of the Cellular Gateway’s simple interfaces. Figure 2-1 & 2-2 shows the front
panels of the Industrial Cellular Gateways.
Figure 2-1 ICG-2510W-LTE Front Panel Figure 2-2 ICG-2510WG-LTE Front Panel
19
Reset Button Pressed and Released
Function
configuration. Industr ial Ce llular Gateway will then reboot an d
Subnet mask: 255.255.255.0
LED
Color
Function
Lights
Indicates the system is powered on.
Off
Indicates the system is powered off.
Blinking
Indicates the system works properly.
Off
Indicates the system does not work.
Lights
Indicates the Wi-Fi is active.
Off
Indicates the Wi-Fi is not active.
(L)
(H)
Lights
Indicates the SIM1 or SIM2 is connecting successfully.
SIM card inserted.
Reset Button
On the front of the ICG-2510W(G)-LTE series, the reset button is designed to reboot the Industrial Cellular Gateway
without turning off and on the power. The following is the summary table of the reset button functions:
Figure 2-3 Rest Button of ICG-2510W(G)-LTE Series
Reset the Industrial Cellular Gateway to Factory Default
The front panel LEDs indicate instant status of port links, data activity and system power; it helps monitor and
troubleshoot when needed.
System
PWR Blue
SYS Blue
Wi-Fi Blue
LTE Signal
LTE Signal
SIM1 & 2 Blue
Blue LightsIndicates the signal is low.
Blue LightsIndicates the signal is normal or high.
Off
Indicates the SIM1 or SIM2 is connecting unsuccessfully or no
20
LED
Color
Function
Lights
Indicates that the link is successfully established.
Blinking
Indicates that the port is actively sending or receiving data.
LED
Color
Function
Lights
Indicates that the link is successfully established.
Blinking
Indicates that the port is actively sending or receiving data.
Input
10/100/1000BASE-T LAN Port Interfa ces (Po rt-1 to Port-4)
Ethernet Green
10/100/1000BASE-T WAN Port Interface
Ethernet Green
2.1.3. Cellular Gateway Upper Panel
The upper panel of the Industrial Cellular Gateway consists of three terminal block connectors. Figure 2-4 shows the
upper panel of the Cellular Gateway.
Figure 2-4: ICG-2510W(G)-LTE Series Upper Panel
2.1.4. Wiring the Power Inputs
The 2-contact terminal bl oc k conne ctor on t he top panel of Industrial Cellular Gatew ay is used for one DC power input.
The power input range is from 9 to 36V DC. Please follow the steps below to insert the power wire.
1. Please read the above description of upper panel carefully before inserting positive/negative DC power wires
into the 2-contact terminal block connector.
2. Confirm that the positive/negative DC power wires will not fall off.
Power
Figure 2-5: Wiring the Power Inputs
21
l Input
Output
2.1.5. Wiring the Digital Input/Output and Rela y
The two 3-contact terminal block connectors on the top panel of ICG-2510W(G)-LTE Series is used for Digital Input,
Digital Output and Relay.
Digital
Digita
Relay
Figure 2-6 Wiring the DI/DO Inputs and Relay
Input ON 5 to 30 VDC
DI
Input OFF 0 to 3 VDC
DO Output < 50mA @ 30VDC
RELAY Load capability 1A 250VAC/30VDC
2.1.6. Console Line Definition
Insert the RJ45 end of the console cable into the RJ45 outlet with sign “console”, and insert the DB9F end of the
console cable into the RS232 serial interface of user’s device.
The signal connection of the console cable is as follows:
Console line definition (RS232 )
RJ45 Color Signal DB9F Description Dir (Router)
1
White/
Orange
2 Orange B 6 RS485-B Input/Output
White/
3
Green
4 Blue DCD 1 Data Carrier Detect Output
5 White/ GND 5 System Ground
A 8 RS485-A Input/Output
RXD 2 Receive Data Output
22
M
into the slot or else it w ill get
stuck.
Blue
6 Green TXD 3 Transmit Data Input
White/
7
Brown
8 Brown RTS 7 Request To Send Input
DTR 4 Data Terminal Ready Input
2.1.7. Dual SIM Cards Installation
1. Before inser ting or re moving th e SIM card, ens ure th at the pow er has been t urned off and the power connector
has been removed from Cellular Gateway.
2. Unscrew the screws of upper panel.
3. Press the button with a paper clip or suitable tool to eject the SIM card from the drawer.
4. Insert the SIM card with the contact facing up and align the SIM card tray properly with the slot. Make sure the
tray is inserted into the slot correctly.
5. Slide the tray back into the slot to lock in place.
6. Tighten the screws of the upper panel.
Inserting the tray
into the slot
ake sure the direction is right when sliding the SIM card tray
Turn off the Cellular Gateway before taking the SIM card.
23
2.1.8. Installing MicroSD Card
The ICG-2510W(G)-LTE series provides a MicroSD card slot . Refer to the SIM card installation method for inserting
the MircoSD card.
24
2.2. Mounti ng Installation
This section describes how to install your Industrial Cellular Gateway and make connections to the Industrial Cellular
Gateway. Please read the following sections and perform the procedures in the order being presented. To install your
Industrial Cellular Gateway on a desktop or shelf, simply complete the following steps.
2.2.1. DIN-rail Mounting
The DIN-rail is screwed on the Industrial Cellular Gatewaywhen out of factory. Please refer to the following figures to
screw the DIN-rail on the Industrial Cellular Gateway. To hang the Industrial Cellular Gateway, follow the steps below:
Step 1: Screw the DIN-rail bracket on the Industrial Cellular Gateway.
25
Step 2: Place the bottom of DIN-rail bracket lightly into the track.
Step 3: Check whether the DIN-rail bracket is tightly on the track.
Step 4: Please refer to the following procedures to remove the Industrial Cellular Gatewayfrom the track.
Step 5: Lightly pull out the bottom of DIN-rail bracket to remove it from the track.
26
I
Cellular
Gateway.
3. CELLULAR GATEWAY MANAGEMENT
This chapter explains the methods that you can use to configure management access to the Industrial Cellular
Gateway. It describes the types of management applications and the communication and management protocols that
deliver data between your management device (workstation or personal computer) and the system. It also contains
information about port connection options.
This chapter covers the following topics:
Requirements
Management Access Overview
Web Management Access
SNMP Access
Standards, Protocols and Related Reading
3.1. Requirements
Workstations running Windows 2000/XP, 2003, Vista/7/8, 2008, MAC OS9 or later, Linux, UNIX or other platforms
are compatible with TCP/IP protocols.
Workstation is installed with Ethernet NIC (Network Interface Card).
Ethernet Port connection
• Network cables -- Use standard network (UTP) cables with RJ45 connectors.
The above Workstation is installed with Web browser and Java runtime environment plug-in.
t is recommended to use Internet Explorer 8.0 or above to access Industrial
27
3.2. Management Access Overview
The Industrial Cellular Gateway gives you the flexibility to access and manage it using any or all of the following
methods:
Web browser interface
An external SNMP-based network management application
The Web brow ser i nter fa ce s are embedded in the Industrial Cellular Gatew ay software and are available f or i mme dia te
use. Each of these management methods has their own advantages. Table 3-1 compares the two management
methods.
Method Advantages Disadvantages
• Ideal for conf igur ing t he
Web
Browser
SNMP
Agent
Cellular Gateway remotely
• Compatible with all popular
browsers
• Can be accessed from any
location
• Most visually appealing
• Communicates with Cellular
Gateway functions at the MIB
level
• Based on open standards
Table 3-1 Comparison of Management Methods
• Securi ty can be compromised
(hackers need to only know the IP
address and subnet mask)
• May encounter lag times on poor
connections
• Requires SNMP manager software
• Least visually appealing of all three
methods
• Some settings require calculations
• Securi ty can be compro mised
(hackers need to only know the
community name)
28
3.3. Web Management
The Industrial Cellular Gateway offers management features that allow users to manage the Industrial Cellular
Gateway from anywhere on the network through a standard browser such as Microsoft Internet Explorer. After you set
up your IP address for the cellular gateway, you can access the Industrial Cellular Gateway's Web interface
applications directly in your Web browser by entering the IP address of the Industrial Cellular Gateway.
Figure 3-1 Web Management
You can then use your Web browser to list and manage the Industrial Cellular Gateway con figuration parameters from
one central location. Web Management requires either Microsoft Internet Explorer 8.0 or later, Google Chrome,
Safari or Mozilla Firefox 1.5 or later.
Figure 3-2 Web Main Screen of Industrial Cellular Gateway
29
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