PLANET ICA-HM620 User Manual

User’s Manual

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The products and programs described in this User’s Manual are licensed products of PLANET Technology, This

User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all

accompanying hardware, software, and documentation are copyrighted.

No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic

medium or machine-readable form by any means by electronic or mechanical. Including photocopying, recording,

or information storage and retrieval systems, for any purpose other than the purchaser's personal use, and without

the prior express written permission of PLANET Technology.

Disclaimer

PLANET Technology does not warrant that the hardware will work properly in all environments and applications,

and makes no warranty and representation, either implied or expressed, with respect to the quality, performance,

merchantability, or fitness for a particular purpose.

PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any

inaccuracies or omissions that may have occurred.

Information in this User’s Manual is subject to change without notice and does not represent a commitment on the

part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s

Manual. PLANET makes no commitment to update or keep current the information in this User’s Manual, and

reserves the right to make improvements to this User’s Manual and/or to the products described in this User’s

Manual, at any time without notice.

If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your

comments and suggestions.

CE mark Warning

The is a class A device, In a domestic environment, this product may cause radio interference, in which case the

user may be required to take adequate measures.

ONVIF

PLANET's ONVIF compatible products are fully certified with the latest

ONVIF test tool released by ONVIF technical services Committee.

PLANET does not guarantee interoperability with third party

surveillance management software.

For best ONVIF experience, please contact us for ONVIF compatibility issues.

Experienced in software integration, PLANET offers the most prompt and professional ONVIF technical support in

the market.

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WEEE Warning

To avoid the potential effects on the environment and human health as a result of the presence of

hazardous substances in electrical and electronic equipment, end users of electrical and electronic

equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of

WEEE as unsorted municipal waste and have to collect such WEEE se

parately.

Trademarks

The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware

and software products by their trade names. In most, if not all cases, their respective companies claim these designations as trademarks or registered trademarks.

Revision

User’s Manual for PLANET 2 Mega-Pixel PoE Plus Speed Dome Internet Camera

Model: ICA-HM620

Rev: 1. 0 (2012, August)

Part No. EM-ICAHM620v2

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TABLE OF CONTENTS

Chapter 1 Introduction.............................................................................................. 6

Overview........................................................................................................................................ 6

Product Features.......................................................................................................................... 6

Package Content........................................................................................................................... 7

Physical Details ............................................................................................................................ 8

Camera Substance............................................................................................................... 8

Switch Identification............................................................................................................ 8

Chapter 2 Camera Setup and Cable Connections..................................................9

Physical Installation Requirement.............................................................................................. 9

2.1 System Requirements............................................................................................................ 9

2.2 Verify the Contents inside Package Box.............................................................................. 9

2.3 Physical Installation............................................................................................................. 10

2.4 Dome Camera Setups........................................................................................................... 18

2.4.1 Switch/Connector Definition ........................................................................... 18

2.4.2 Communication Switch Setting....................................................................... 18

2.5 Power & Audio Connector Definition................................................................................. 18

2.5.1 Connect Power.................................................................................................. 19

2.5.2 Connect Ethernet Cable................................................................................... 19

2.5.3 Apply Alarm I/O................................................................................................. 19

2.5.4 Apply Audio....................................................................................................... 19

Chapter 3 Accessing Camera.................................................................................21

3.1 Device Search Software Setup............................................................................................ 21

3.2 Device Search....................................................................................................................... 21

3.3 Example of Changing IP Camera’s Network Property ...................................................... 23

3.4 Installing DC Viewer Software Online................................................................................. 25

3.5 Administrator / User Privileges........................................................................................... 26

Chapter 4 Configuration & Operation....................................................................27

4.1 Browser-based Viewer Introduction................................................................................... 27

4.2 Home Page.......................................................................................................................... 28

4.3 System Related Settings................................................................................................... 32

4.3.1 Host Name and System Time Setting............................................................. 33

4.3.2 Security.............................................................................................................. 34

4.3.3 Network.............................................................................................................. 42

4.3.4 DDNS.................................................................................................................. 49

4.3.5 Mail..................................................................................................................... 50

4.3.6 FTP..................................................................................................................... 50

4.3.7 HTTP .................................................................................................................. 51

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Application (Alarm Settings)........................................................................... 52

4.3.8

4.3.9 Motion Detection............................................................................................... 60

4.3.10 Network failure detection................................................................................. 64

4.3.11 Storage Management (Local Recording)........................................................ 66

4.3.12 Recording (Local Recording).......................................................................... 68

4.3.13 File Locatioin..................................................................................................... 69

4.3.14 View information............................................................................................... 70

4.3.15 Factory Default.................................................................................................. 72

4.3.16 Software Version............................................................................................... 73

4.3.17 Software Upgrade............................................................................................. 73

4.3.18 Maintenance...................................................................................................... 76

4.4 Video and Audio Streaming Settings.................................................................................. 77

4.4.1 Video format (Video Resolution/ Video Deinterlace)..................................... 77

4.4.2 Video Compression.......................................................................................... 81

4.4.3 Video OCX Protocol.......................................................................................... 82

4.4.4 Video Frame Rate............................................................................................. 82

4.4.5 Audio (Audio Mode and Bit Rate Settings).................................................... 84

4.5 PTZ Settings.......................................................................................................................... 85

4.5.1 Preset................................................................................................................. 85

4.5.2 Cruise................................................................................................................. 85

4.5.3 Auto Pan............................................................................................................ 86

4.5.4 Sequence........................................................................................................... 88

4.5.5 Home.................................................................................................................. 90

4.5.6 Tilt Angle............................................................................................................ 91

4.5.7 Privacy Mask..................................................................................................... 91

4.5.8 Camera - Exposure........................................................................................... 93

4.5.9 Camera - WB ..................................................................................................... 93

4.5.10 Camera - Miscellaneous Setups Menu 1........................................................ 95

4.5.11 Camera - Miscellaneous Setups Menu 2........................................................ 96

4.5.12 Camera - Default............................................................................................... 97

4.6 Logout................................................................................................................................. 98

Appendix A: IP Camera Specifications..................................................................................... 99

Appendix B: Internet Security Settings.................................................................................. 101

Appendix C: Video Format....................................................................................................... 104

Appendix D: DC Viewer Download Procedure....................................................................... 107

Appendix E: Frequently Asked Questions............................................................................. 109

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Chapter 1

Introduction

Overview

The PLANET ICA-HM620 is the outdoor speed dome Internet camera offering the offering Full HD 1080p resolution with superb image quality. The ICA-HM620 features a 20x8 zooming (20x optical zoom, 8x digital zoom) with auto focus and auto iris

It offers fast, accurate and continuous 360 panning operations. The unparalleled surveillance functions of the ICA-HM620 including 256 camera presets, 8 camera cruise configurations, and the motion detection function make it able to satisfy the demanding surveillance and remote monitoring applications.

The ICA-HM620 provides Multi-profile function which can generate H.264 and M-JPEG video streaming simultaneously. And offering extra smooth video quality with resolution up to 60 fps @ 720p and 30 fps @ 1080p. Boasting WDR technology, the ICA-HM620 can also cope with challenging lighting conditions and generate image quality close to the capabilities of a human eye. Moreover, the resolution can be different from one user to another. It is a perfect and effective surveillance solution for the bandwidth limited networks.

The ICA-HM620 supports removable IR-cut filter, maintaining clear images 24 hours a day. It takes surveillance using 2-Way audio so that the administrator can speak to anyone at ICA-HM620 remote site with a speaker connected. The ICA-HM620 can also be installed in most of bad outdoor environment and keep working properly with the IP-66 protecting cover. With other advanced features such as Micro SD/SDHC card slot, 802.3at compliant PoE Plus and Full HD high quality video.

This state-of-the-art design is considerable to fit in various network environments like traffic centers, shopping malls, railway stations, warehouses, airports, and production facilities for the most demanding outdoor surveillance applications.

Product Features

Camera

z 2.8” Sony Progressive Scan CMOS sensor built-in

z 20 x 8 zooming (20X optical, 8X digital) adjustment

z Auto White Balance

z Auto Electronic Shutter Time(1/30 ~ 1/10k sec)

z Automatic gain control (AGC) for image-intensified

Video & Au dio

z Multi-profile encoder supports H.264 and M-JPEG video compression simultaneously

z High resolution quality pictures for day and night surveillance

z Up to 30fps for 1080P resolution and up to 60fps for 720P resolutions

z D1 / CIF Real-time resolutions (30fps)

z 2D/3D de-interlaced video image

z Image Enhancement with Wide Dynamic Range (WDR) / IR Cut Filter (ICR)

z 2-Way audio with built-in microphone input and linear audio output

z Motion Detection feature can monitor any suspicious movement in specific area

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Network and Configuration

z IPv4/v6 and UDP / TCP / HTTP / HTTPS protocols selectable

z DDNS and FTP uploading supports more alternatives in surveillance network

z 3GPP for 3G mobile remote applications

z Cam Viewer Three - Central management software supported

z Easy configuration and management via Windows-based utility or web interface

Operation

z Built-in 802.3at Compliant PoE Plus

z 360 degree continuous PAN, Tilt (-10 ~ 190 degree)

z Preset speed can get 5~400 Degree/ sec, and manual speed 0.5 ~ 90 Degree / sec

z 256 presets, tour is based on presets, speed & park time of presets can be set

z Cruise line: 8 groups programmable lines, each cruise with 32 presets

Environment

z 4 alarm in and 2 alarm out, and support alarm trigger.

z IP-66 outdoor classification with heater and fan for rigorous environment

z Fan and heater both belong to full-automatic intelligent control

Package Content

The contents of your product should contain the following items:

z Speed Dome Camera Unit x 1

z User’s Manual CD-ROM x 1

z Quick Installation Guide x 1

z Terminal block x 3

z Optical Cover x 1

z M3/M5 Standard Screw x 4

z Water proof rubber x 1

z Lubricant x1

z Outdoor mount kit x 1

z Security Torx x 1

z Mini-pendant x 1

z 110/220 AC Power Adapter

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Physical Details

Camera Substance

4. CMOS Lens

3. Optical Cover

Switch Identification

DO NOT change the Speed Dome IP Camera’s Communication Switch factory default

Item Description

RJ-45 Connector

ALARM I/O

Power

Micro SD Card Slot

Factory Reset Button

Audio I/O

Note

settings.

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Chapter 2

Camera Setup and Cable Connections

Physical Installation Requirement

Before installing or connecting the dome camera, please refer to this section and complete preparations for

dome setups and various switch settings.

2.1 System Requirements

To perform the IP Camera via web browser, please ensure your PC is in good network connection, and meet

system requirements as described below for appropriate setup and well view quality.

Items System Requirement

1. Intel

Pentium® IV, 3 GHz or higher, Intel® Core2 Duo, 2 GHz or

Personal Computer

Operating System Web Browser Network Card Viewer

2.2 Verify the Contents inside Package Box

The package should contain the below items. If any item is missing or damaged, please contact the seller

immediately.

Dome Camera with Outdoor Mount Kit Compact Pendent Mount Data Cable

higher2. 1 GB RAM or more

3. AGP graphics card 64 MB RAM, DirectDraw

Windows VISTA/ Windows XP/ Windows 7

Internet Explorer 6.0 or later, Firefox, Chrome, Safari

10Base-T (10 Mbps) or 100Base-TX (100 Mbps) operation

ActiveX control plug-in for Microsoft IE

Waterproof Rubber Terminal Block Bracket screws kit

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Security Tool Lubricant M3/M5 Standard Screw

M3/M5 Security Screw

AC Power Adapter

Quick Installation Guide CD-ROM Power Cord

2.3 Physical Installation

1. During the installation, please take care and avoid crash. That may cause the device

damage or cause injury of the installer.

Caution

STEP 1.

2. Please make sure the hardware had been located on the wall properly. If the hardware

drops down, it is possible make someone injury or hurt. Please check the hardware

again after the installation.

3. Please according to the practical local power voltage to adjust the power switch. The

wrong input voltage may cause the device damage.

Unpack the Dome Camera’s package and take out the Dome Camera unit.

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STEP 2.

Tighten the knob toremove the cover dome and the lens protector

STEP 3.

Attach the dome cover to the camera body. Before doing that, apply some lubricant on the cover’s

water-proof rubber to make the installation process smoother.

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The tiny protrusion on the dome cover must align with one of the four holes on the dome

body.

Note

STEP 4.

Gently pressure the dome cover downward with two hands on the side of it. DO NOT press the cover, as

shown in the figure; this might cause damage to the camera body.

STEP 5.

Use the M3 screw to screw the dome cover and camera body together.

STEP 6.

Make a cable entry hole on the wall to recess the cables. Otherwise, users could push up the Cable

Entry Board on the Compact Pendent Mount’s Mounting Plate to place the cables, as shown in the photo

below.

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STEP 7.

Fix the Compact Pendent Mount on the wall with proper screws and screw anchors. After this step,

attach the Waterproof Rubber to the Outdoor Wall Mount.

STEP 8.

PassRun the network and data cablespower cable through the Compact Pendent Mount

Note

1. The network cable doesn’t attach in package.

2. Please block the cable entry hole with the supplied sponge to avoid insects entering the

Pendent Mount. The sponge can be placed in two ways as shown in the illustrations

below.

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STEP 9.

Thread the cables through the Outdoor Mount Kit and join the Outdoor Mount Kit to the Compact Pendent

Mount with the supplied screws and washers. Then adjust the Waterproof Rubber to the joint.

Step 10

Connecting power wires of AC adapter with Power Input connector of data cable. Please check the color

of power wire carefully, and screwed that with connector properly.

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Wrong wiring could cause the device permanently damage.

Caution

STEP 11.

Use the safety hook hanging the camera, and connect the cables to the Dome Camera.

Step 12

Assemble the Dome Camera to the Outdoor Mount Kit with the supplied M5 screw and washers.

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Rotate the dome camera until the two screw holes which on the dome camera and the

outdoor mount kit to be match.

Note

Step 13

According to the practical local power voltage to adjust the power switch, and connect the power cord with

adapter and power outlet.

Use only the power adapter shipped with the unit to ensure correct functionality

Note

STEP 14.

Connecting the network cable with switch. The ICA-HM620 can be configured without external power if

connecting to IEEE 802.3at High Power over Ethernet (PoE plus) switch.

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If there is a need to operate the Heater, please plug the AC 24V cable into the Camera’s

Power Connector to power up the Camera instead. Heater can only be powered by the

Note

24VAC adapter.

STEP 16.

Set your computer’s IP address to 192.168.0.x, where x is a number between 1 to 253 (except 20 where

is being used for the camera by default). If you don’t know how to do this, please ask your network

administrator.

STEP 17.

Use web browser (Internet Explorer 6.0 or above) to connect to 192.168.0.20 (type this address in the address

bar of web browser). You’ll be prompted to input user name and password: admin / admin

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2.4 Dome Camera Setups

Before connecting the IP Camera to other devices of IP Surveillance system, please complete the IP

Camera’s ID and communication switch settings. These switches are located on the bottom of the IP Camera.

2.4.1 Switch/Connector Definition

DO NOT change the Speed Dome IP Camera’s Communication Switch factory default

Note

settings.

2.4.2 Communication Switch Setting

Item

Description

RJ-45 Connector

ALARM I/O

Power

Micro SD Card Slot

Factory Reset Button

Audio I/O

Communication Switch SW Description Default

SW 1 SW 2 SW 3 SW 4 SW 5 SW 6

DSS (Digital slow shutter) ON

Reserved OFF

Default PTZ setting, not include IP card OFF

Disable pan/tile OFF

Please do not change the default setting without qualified specialist or supplier’s notice.

2.5 Power & Audio Connector Definition

Please refer to the illustrations below to connect power core through the supplied power adaptor, and set up the audio according to the Audio pin definition.

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2.5.1 Connect Power

Please refer to the illustrations below to connect power core through the supplied power adaptor.

Pin Definition

AC 24_1

AC 24_2

2.5.2 Connect Ethernet Cable

Use of Category 5 Ethernet cable is recommended for network connection; to have best

transmission quality, cable length shall not exceed 100 meters. Connect one end of the Ethernet cable

to the RJ-45 connector of the network Speed Dome Camera, and the other end of the cable to the

network switch or PC.

NOTE: In some cases, you may need use an Ethernet crossover cable when connecting

Note

LAN connection.

the network Speed Dome Camera directly to the PC.

Check the status of the link indicator and activity indicator LEDs; if the LEDs are unlit, please check

Green Link Light indicates good network connection.

Orange Activity Light flashes for network activity indication.

2.5.3 Apply Alarm I/O

The network Speed Dome Camera supports 4 digital alarm inputs and 2 digital alarm outputs.

Please make sure the alarm connections are properly wired before starting to configure alarm related

settings on this “Application” page. Please refer to the pin definition table below for alarm system wiring.

Pin Definition Pin Definition

ALARM_O

ALARM_OUT_NC_1

ALARM_OUT_COM_1

GND

ALARM_OUT_NO_2

ALARM_OUT_NC_2

UT_NO_1

12 ALARM_IN_1

ALARM_OUT_COM_2

7 8

GND

ALARM

ALARM_IN_3

ALARM_IN_2

_IN_4

2.5.4 Apply Audio

Please refer to the illustrations below to set up the audio according to the Audio pin definition.

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Pin Definition

LINE_OUT

GND

LINE_IN

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Chapter 3

Accessing Camera

For initial access to the IP Camera, users can search the camera through the installer program:

DeviceSearch.exe, which can be found in “DeviceSearch” folder in the supplied CD.

3.1 Device Search Software Setup

Step 1: Double click on the program Planet Device Search.exe (see the icon below); its window will

appear as shown below. Then click the “Device Search” button.

Step 2: The security alert window will pop up. Click “Run” to continue.

3.2 Device Search

Step 3: Click “Device Search” again, and all the finding IP devices will be listed in the page, as shown

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in the figure below. The IP Camera’s default IP address is: 192.168.0.20.

Step 4: Double click or right click and select “Browse” to access the camera directly via web browser.

Step 5: Then the prompt window of request for entering default username and password (as shown

below) will appear for logging in to the IP Camera.

The default login ID and password for the Administrator are:

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admin admin

ID and password are case sensitive.

Note

It is strongly advised that administrator’s password be altered for the security concerns.

Note

Refer to section Security

for further details.

Additionally, users can change the IP Camera’s network property, either DHCP or Static IP, directly in

the device finding list. Refer to the following section for changing the IP Camera’s network property.

3.3 Example of Changing IP Camera’s Network Property

Users can directly change an IP Camera’s network property, ex. from static IP to DHCP, in the finding

device list. The way to change the IP Camera’s network property is specified below:

Step 1: In the finding device list, click on the IP Camera that you would like to change its network

property. On the selected item, right click and select “Network Setup.” Meanwhile, record the IP

Camera’s MAC address, for future identification.

Step 2: The “Network Setup” page will come out. Select “DHCP,” and press “Apply” button down the page.

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Step 3: Click “OK” on the Note of setting change. Wait for one minute to re-search the IP Camera.

Step 4: Click the “Device Search” button to search all the devices. Then select the IP Camera with the

correct MAC address. Double click on the IP Camera, and the login window will come out.

Step 5: Enter User name and Password to access the IP Camera.

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3.4 Installing DC Viewer Software Online

For the initial access to the IP Camera, a client program, DC Viewer, will be automatically installed to

your PC when connecting to the IP Camera.

If the Web browser doesn’t allow DC Viewer installation, please check the Internet security settings or

ActiveX controls and plug-ins settings (see Appendix B: Internet Security Settings

process.

The Information Bar (just below the URL bar) may come out and ask for permission to install the

ActiveX Control for displaying video in browser (see the figure below). Right click on the Information Bar and select “Install ActiveX Control…” to allow the installation.

Then the security warning window will pop up. Click “Install” to carry on software installation.

) to continue the

Click “Finish” to close the DC Viewer window when download is finished.

Once login to the IP Camera, users will see the Home page as shown below:

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3.5 Administrator / User Privileges

“Administrator” represents the person who can configure the IP Camera and authorize user’s access to

the camera; “User” refers to whoever has access to the camera with limited authority, i.e. entering

Home and Camera setting pages.

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Chapter 4

Configuration & Operation

The IP Camera is provided with a user-friendly browser-based configuration interface, and a free

bundled CV3L (Cam Viewer Three Lite Management System) for record and playback video. In this

chapter, information about main page introduction, system related settings and camera settings will be

described in detail.

4.1 Browser-based Viewer Introduction

The figure below shows the Home page of the IP Camera’s Viewer Window.

There are five tabs: Home, System, Streaming, PTZ and Logout on the top of the viewer window.

Home

Users can monitor live video of the targeted area.

System setting

Thedministrator can set host name, system time, root password, network related settings, etc.

Further details will be interpreted in section 4.3 System Related Settings

Streaming setting

The administrator can modify video resolution and rotate type and select audio compression

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mode in this page.

PTZ setting

Users can adjust various camera parameters such as Exposure, White Balance, Backlight

Compensation, etc., and program functions including Preset, Cruise, Auto Pan, Sequence, etc.

Logout

Click on the tab to re-login the IP Camera with another username and password.

4.2 Home Page

On the Home Page, users can view live video and operate Pan/Tilt/Zoom (PTZ) function.

Additionally, users can select a video display format and image display size and adjust zoom ratio/focus

length through related function buttons. All of these functions are described as follows:

Screen Size Adjustment

Image display size can be adjusted to x1/2 and full screen via the related buttons. To switch

between the normal view mode and full screen view mode, users can also move the cursor to the live

video pane and right-clink; then the tab

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/ will display over the video pane as

shown in the figure below. Left click on either the “Normal View” or “Full screen” tab for setting image

display mode.

Pan/Tilt Control

Users can implement pan/tilt control by first moving the cursor to the live video pane; then left click

and drag the pointer

Optical/Digital Zoom Control

In Normal View display mode, users can implement zoom in/out by first moving the cursor to the

live video pane and then rotating the mouse wheel. As in Full Screen mode, users can directly rotate

the mouse wheel to zoom in/out on the image. Digital zoom is only available when the function is

activated and which is set in “Camera-Misc1” page under the “PTZ” tab; see section 4.5.10 Camera -

Miscellaneous Setups Menu 1

automatically switch to digital zoom.

Furthermore, after clicking the <Control Panel> Button, the Control Panel will be shown as the

figure below.

in any direction.

for details. When the camera reaches the limit of its optical range, it will

Control Panel

z Pan & Tilt Direction Control

This button

browser viewers other than IE.

z Iris Control

Click on the buttons

z Zoom

Click on the buttons

z Focus

Click on the buttons

on the Control Panel allows users to control the Camera with

(Auto Iris/ Iris+/ Iris-) to adjust the Iris parameters.

(Zoom In/ Zoom Out) to zoom in or zoom out.

(Auto Focus/ Focus Near/ Focus Far) to adjust the

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focus near, far or automatically.

Run Preset/ Cruise/ Sequence

After setup the Preset/ Cruise/ Sequence lines according to PTZ Settings, select a Preset/ Cruise/

Sequence line and start it by clicking on the <Run> button (

/ /. ).

PT Speed (1~10)

Set a number between 1 and 10 as the PT Speed every time users pan or tilt the Camera via the Pan &

Tilt Direction Control Panel. 1 is the slowest, 10 is the fastest.

Set Center Mode

Right click on the Live Video Pane and select <Set Center Mode>. Then users can position the interest

area in the center of the Live Video Pane automatically by clicking on the point of interest. In <Set

Center Mode>, right click on the Live Video Pane again and select <Set Emulated Joystick Mode> to

return to control the Camera direction by left clicking and dragging the pointer

Pane

Talk

Talk function allows the local site talks to the remote site. Please refer to section 4.3.2 Security

user > Talk/Listen for further details. This function is only open to “User” who has been granted this

privilege by the Administrator.

on the Live Video

: Add

Snapshot

Press the button, and the JPEG snapshots will automatically be saved in the appointed place.

The default place of saving snapshots is: C:\. To change the storage location, please refer to section

4.3.9 Snapshot

Speaker

Press the button to mute/activate the audio.

Video Pause / Restart

Press the stop button to disable video streaming, the live video will be displayed as black. Press

the restart button to show the live video again.

Recording

Press the button to save video recordings from the Live View to the specified location.

Zoom Adjustment

for further details.

Click on the buttons wide/tele to control zoom in/out. Move the cursor closely onto the zoom adjustment

bar and click on the desired position to change the room ratio.

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