PLANET ICA-HM240 User Manual

H.264 Mega-Pixel Vandal Proof

Pan/Tilt IP camera

ICA-HM240

User’s Manual

Version: 1.00

Date: February. 2010

Copyright © 2010 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET. PLANET makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Any software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not PLANET, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Further, PLANET reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.

All brand and product names mentioned in this manual are trademarks and/or registered trademarks of their respective holders.

Federal Communication Commission Interference St atement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4. Consult the dealer or an experienced radio technician for help.

FCC Caution

To assure continued compliance. (example-use only shielded interface cables when connecting to computer or peripheral devices). Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the Following two conditions: ( 1 ) This device may not cause harmful interference, and ( 2 ) this Device must accept any interference received, including interference that may cause undesired operation.

Federal Communication Commission (FCC) Radiation Exposure Statement

This equipment complies with FCC radiation exposure set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.

Safety

This equipment is designed with the utmost care for the safety of those who install and use it. However, special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment. All guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the equipment

CE Mark Warning

This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

WEEE Regulation

To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.

Revision

User’s Manual for PLANET H.264 Mega-Pixel Vandal Proof Pan/Tilt IP camera Model: ICA-HM240 Rev: 1.00 (February. 2010) Part No. EM-ICAHM240

Table of Content

1. Introduction.................................................................................................................. 5

1.1 Overview............................................................................................................. 5

1.2 Features.............................................................................................................. 6

1.3 Package Contents............................................................................................. 7

2. Basic Setup ................................................................................................................. 8

2.1 System Requirement ........................................................................................ 8

2.2 Physical Description .........................................................................................9

2.2.1 Terminal Connections ........................................................................... 9

2.3 Hardware Installation...................................................................................... 11

2.3.1 Camera Mounting................................................................................ 11

2.4 Initial Utility Installation ................................................................................... 12

2.5 Preparation....................................................................................................... 14

2.5.1. Search and View by PLANET IPWizard II....................................... 14

2.5.2. Configure Network by PLANET IPWizard II.................................... 15

2.6 Using UPnP of Windows XP or Vista ........................................................... 17

2.6.1. Windows XP......................................................................................... 17

2.6.2. Windows Vista ..................................................................................... 21

2.7 Setup ActiveX to use the IP camera ............................................................ 23

2.7.1. Internet Explorer 6 for Windows XP ................................................. 23

2.7.2. Internet Explorer 7 for Windows XP ................................................. 24

2.7.3. Internet Explorer 7 for Windows Vista.............................................. 25

2.8 Locate the IP Address of this IP Camera .................................................... 26

3. Ask network administrator to check the DHCP release table, if the camera was

set to obtain the IP address by DHCP, a new record will be added to DHCP release table on DHCP server when the IP camera is connected to the local

area network. ........................................................................................................... 29

4. Web-based Management........................................................................................ 30

3.1 Introduction ......................................................................................................30

3.2 Connecting to IP camera ............................................................................... 30

3.3 Live View .......................................................................................................... 32

3.3.1. Camera PTZ Control........................................................................... 34

3.4 ActiveX Control................................................................................................ 35

3.4.1. Digital Zoom......................................................................................... 36

3.4.2. Record................................................................................................... 36

3.4.3. Snapshot............................................................................................... 37

3.4.4. Voice ...................................................................................................... 37

3.4.5. Statistics ................................................................................................ 38

3.4.6. About ..................................................................................................... 38

3.5 Network Configuration.................................................................................... 39

3.5.1. Network................................................................................................. 39

3.5.2. DDNS server........................................................................................ 41

3.5.3. PPPoE................................................................................................... 42

3.5.4. Streaming ............................................................................................. 43

3.5.5. UPnP ..................................................................................................... 45

3.5.6. Bonjour.................................................................................................. 46

3.5.7. IP Filter.................................................................................................. 47

3.5.8. IP Notification....................................................................................... 48

3.6 Camera Configuration .................................................................................... 50

3.6.1. Picture ................................................................................................... 50

3.6.2. Preset Setting ...................................................................................... 52

3.6.3. Tour Setting .......................................................................................... 53

3.7 System .............................................................................................................. 54

3.7.1. System .................................................................................................. 54

3.7.2. Date & Time.......................................................................................... 55

3.7.3. Maintenance......................................................................................... 56

3.8 Video .................................................................................................................58

3.8.1. Common ............................................................................................... 58

3.8.2. Video Profile......................................................................................... 59

3.8.3. ROI ........................................................................................................ 60

3.9 Audio Configuration ........................................................................................ 61

3.10 User Privilege Access Configuration......................................................... 62

3.11 E-Mail Configuration .................................................................................... 63

3.12 Object Detection ........................................................................................... 64

3.13 Event Server Configuration ........................................................................ 65

3.13.1. FTP Server ........................................................................................ 65

3.13.2. TCP Server........................................................................................ 66

3.13.3. HTTP Server ..................................................................................... 67

3.13.4. SAMBA Server.................................................................................. 68

3.14 Event Schedule Configuration.................................................................... 69

3.15 Record Configuration................................................................................... 73

Appendix A: Alarm I/O Connector .............................................................................. 74

Appendix B: PING IP Address ....................................................................................76

Appendix C: 3GPP Access .......................................................................................... 77

Appendix D: Bandwidth and Video Size Estimation ................................................ 78

Appendix E: DDNS Application................................................................................... 79

Appendix F: Configure Port Forwarding Manually .................................................. 83

Appendix G: Troubleshooting & Frequently Asked Questions............................... 86

Appendix H: Product Specification ............................................................................. 91

1. Introduction

The PLANET ICA-HM240 with built-in high performance 1.3Mega-Pixel CMOS sensor delivers high quality image at maximum 1280x1024 resolution. The ICA-HM240 is also a Dome IP camera with vandal-proof case. The vandal-proof designs with die-cast aluminum body can prevent the artificial destroy. It provides the best solution for installation in harshest conditions and maintains reliable operation in indoor environment.

The ICA-HM240 integrates the H.264 compression technology so it can compress the video file size to smaller one for users being able to transfer the Mega-Pixel images on the Internet easily. The IP camera features multi-profile function and can generate H.264 / MPEG-4 and M-JPEG streaming to different users at the same time. It allows up to 20 users to access the ICA-HM240 surveillance simultaneously. With this state-of-the-art design, the iCA-HM240 is considerable to fit in various network environments.

High-speed motorized structure offers a wide pan range of 355 degrees and tilt range of 100 degrees to be controlled over TCP/IP networks. 180 degree/sec pan speed and 120 degree/sec tilt speed drive the camera move to the preset point faster than normal-speed P/T IP cameras.

Supports Store-to-NAS function, the ICA-HM240 can work alone and save the video file to a NAS directly, which saves the PC resource and keep monitoring the environment with motion detection at 24/7. The ICA-HM240 takes surveillance using 2-Way audio. The administrator can speak to anyone at ICA-HM240 remote site with a speaker added. Moreover, compliant with IEEE 802.3af PoE interface, the ICA-HM240 can be located in places where there are no power outlets.

The ICA-HM240 can be managed by PLANET Cam Viewer Plus, the professional management software for multi-camera video surveillance application, to provide monitoring, recording and event management functions. The Cam Viewer Plus enables you to setup a comprehensive and effective surveillance system quickly and easily. With the ICA-HM240 managed by the Cam Viewer Plus, it provides a real professional security environment to protect your property and life.

1.1 Overview

This user’s guide explains how to operate this camera from a computer. User should read this manual completely and carefully before you operate the device

1.2 Features

• 1.3Mega-Pixel CMOS sensor built-in

• Offers pan range of 355 degrees and tilt range of 100 degrees to be controlled over network.

• 2-Way audio with external microphone and speaker

• Multi-profile encoder supports H.264 / MPEG-4 and M-JPEG video compression

simultaneously

• 3GPP for 3G mobile remote applications

• Plug-N-Watch that simplifies system integration in existing network environment

• Store-to-NAS function to save video files without operating software

• Easy configuration and management via Windows-based utility or web interface

• DDNS, PPPoE and FTP uploading supports more alternatives in surveillance network

• Motion Detection feature can monitor any suspicious movement in specific area

• Compliant with IEEE 802.3af PoE interface

• Cam Viewer Plus - Central management software supported

1.3 Package Contents

User can find the following items in the package:

IP camera Unit x 1

Power Adapter x 1

Camera Mount Kit x 1

User’s Manual CD-ROM x 1

Quick Installation Guide x 1

NOTE:

1. If any of the above items are missing, please contact your dealer immediately.

2. Using the power supply that is not the one included in IP camera packet will cause damage and void the warranty for this product.

2. Basic Setup

This chapter provides details of installing and configuring the IP camera.

2.1 System Requirement

The IP camera can be monitoring on all of Windows operating system that suggest with system requirment below in order to got better video performance.

Network Interface 10/100 Base-TX Ethernet

Monitoring System Recommended for Internet Explorer 6.0 or later

System Hardware · CPU: Pentium 4, 3.0GHz or above

· Memory Size : 512 MB (512 MB above Recommended )

· VGA card resolution : 1024 x 768 or above

· VGA card memory : 64 MB or above

· Network bandwidth: In D1 resolution mode, minimum upload bandwidth is 1.5 ~ 2Mbps.

NOTE: 1. The listed information is minimum system requirements only. Actual requirement

will vary depending on the nature of your environment.

2. The ICA-HM240 can be managed by PLANET Cam Viewer Plus Lite/Pro if you want to configure more detail information and settings of camera viewer plus software please refer to the CD-ROM folder “D:\Manual\Cam Viewer Plus\”, assume D is your CD-ROM drive.

2.2 Physical Description

2.2.1 Terminal Connections

1. RJ-45

2. Power Jack

3. Reset Button

4. MIC in

Front View

1. RJ-45 LAN Socket

2. Power Jack The input power is DC 12V.

The LAN socket is a RJ-45 connector for connections to 10/100Base-TX Fast Ethernet cabling. This Ethernet port built N-Way protocol can detect or negotiate the transmission speed of the network automatically. Please use CAT-5 cable to connect the IP camera to a 100Mbps Fast Ethernet network switch or hub.

Power LED: (Orange)

This LED is used to indicate whether DC power is on or not.

LAN LED: (Green)

This LED will be flashing while network accessing via Ethernet.

NOTE:

ONLY use package power adapter supplied with the internet. Otherwise, the product may be damaged.

5. Line out

6. DIDO

3. Reset Button This button is used to restore the all factory default settings. Sometimes

restarting the device will make the system back to a normal state. However, if the system still got problems after restart, user can restore the factory default settings and install it again.

Restore the device:

a. Insert the paper clip or other tool and press and hold the

button down continuously.

Hold it at least 8 seconds and release the tool. Then the device has been restored to default settings and reboot again.

4. MIC in The IP camera has built-in an external microphone connector. User can

connect a microphone to the camera.

5. Line Out Connect a loud speaker to the IP camera. This function is for voice

alerting and two-way audio.

6. DI/DO Connector

The IP camera provides a terminal block with 4 pins of connectors for DI and DO. Please refer to the user’s manual for more information.

Alarm I/O connectors:

No. Line Color Function

1 Brown/White 12VDC power supply (50mA maximum)

2 Blue/White GND

3 Green/White Digital signal input

4 Orange/White Digital signal input

Purple/White

Gray

No function, do not connect (NC)

2.3 Hardware Installation

2.3.1 Camera Mounting

Step 1. Fix the IP camera to ceiling with the three supplied supplied screws.

Fixed Camera

by Screws

Step 2. Connect the LAN cable to a switch or hub. When this switch/hub is a PoE device, you

can ignore the next step.

Step 3. Connect (DC) Power Jack to the with the bundle power adapter power source.

Step 4. Check the status LED. When LAN port is connected, the LED will be green. The LED is

defined to identify LAN connection status

NOTE:

1. Only use the power adapter supplied with IP camera Otherwise, the product may be damaged.

2. The power adapter is unnecessary when IP camera is connected to a IEEE802.3af PoE switch. Otherwise, the product may be damaged when IP camera is connected to a PoE switch and power adapter simultaneously.

2.4 Initial Utility Installation

This chapter shows how to quick set up your IP camera. The IP camera is with the default settings. However to help you find the networked camera quickly the windows utility PLANET IPWizard can search the cameras in the network that shall help you to configure some basic setting before you started advanced management and monitoring.

1. Insert the bundled CD into the CD-ROM drive to launch the auto-run program. Once completed, a welcome menu screen will appear.

2. Click the “IPWizard” hyperlink; you will see the dialog box as below.

NOTE:

3. The “Welcome to the InstallShield Wizard for PLANET IPWizard II” prompt will display on the

screen and click “Next” to continue.

If the welcome screen does not appear, click “Start” at the taskbar. Then, select “Run” and type “D:\Utility\IPWizard II\setup.exe”, assume D is your CD-ROM drive.

4. Please click “Next” to install with original settings, or you may click “Change…” button to

modify the install folder then press “Next” to continue.

5. Please click “Install” to start the installation.

6. Please click “Finish” to complete the installation and launch program immediately.

2.5 Preparation

When you installed the IP camera on a LAN environment, you may execute PLANET IPWizard to discover camera’s IP address and set up related parameters in the camera.

2.5.1. Search and View by PLANET IPWizard II

When you installed the IP camera on a LAN environment, you have two easy ways to search your cameras by PLANET IPWizard or UPnP discovery. Here is the way to execute PLANET IPWizard to discover camera’s IP address and set up related parameter in a camera.

9 Search

When launch the PLANET IPWizard, a searching window will pop up. PLANTE IPWizard is starting to search IP cameras on the LAN. The existed devices will be listed as below.

9 View

If PLANET IPWizard finds IP camera, View button will be available. Please select the camera you want to view and click the View button. Then you could see the video from camera directly.

Furthermore you could double click the left button of mouse to link to the IP camera by browser.

2.5.2. Configure Network by PLANET IPWizard II

In case you want to change the IP related parameters of wired interface, please select the IP

camera you want to configure and click the LAN button. Relative settings will be carried out as

below.

You could modify the relative settings of the selected device. Click “<<” button will quit the LAN

setting procedure and click “>>” button will move to next page as below.

In case, you do not want to change username and/or password, then just click “Submit” button to perform your setting accordingly. Click “<<” button will go back to previous page.

If you like to change username and/or password of the device, just click the check button. Then, the related fields will show up as below.

After keying in new username and password, click “Submit” button to perform your setting accordingly. Click “<<” button will go back to previous page.

2.6 Using UPnP of Windows XP or Vista

2.6.1. Windows XP

UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled device. If the operating system, Windows XP, of your PC is UPnP enabled, the device will be very easy to configure. Use the following steps to enable UPnP settings only if your operating system of PC is running Windows XP.

NOTE: Please notice that MS Windows 2000 does not support UPnP feature.

Go to Start > Settings, and Click Control Panel.

The “Control Panel” will display on the screen and double click “Add or Remove Programs” to

continue.

The “Add or Remove Programs” will display on the screen and click Add/Remove Widows Components to continue.

The following screen will appear, select “Networking Services” and click “Details” to continue.

The “Networking Services” will display on the screen, select “Universal Plug and Play” and click “OK” to continue.

Please click “Next” to continue.

The program will start installing the UPnP automatically. You will see the below pop-up screen, please wait while Setup configures the components.

Please click “Finish” to complete the UPnP installation

Double-click “My Network Places” on the desktop, the “My Network Places” will display on the

screen and double-click the UPnP icon with IP camera to view your device in an internet browser.

2.6.2. Windows Vista

UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled device. If the operating system, Windows Vista, of your PC is UPnP enabled, the device will be very easy to configure. Use the following steps to enable UPnP settings only if your operating system of PC is running Windows Vista.

Go to Start > Control Panel > Network and Internet > Network and Sharing Center, and turn on “Network Discovery”.

Double-click “My Network Places“ on the desktop, the “My Network Places” will display on the

screen and double-click the UPnP icon with IP camera to view your device in an internet browser.

ICA-HM240 – 00304fA131A9

2.7 Setup ActiveX to use the IP camera

The IP camera web pages communicate with the IP camera using an ActiveX control. The ActiveX control must be downloaded from the IP camera and installed on your PC. Your Internet Explorer security settings must allow for the web page to work correctly. To use the IP camera, user must setup his IE browser as follows:

2.7.1. Internet Explorer 6 for Windows XP

From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” Î”Custom Level…”, please setup your “Settings” as follow.

Set the first 3 items

• Download the signed A ctiveX controls

• Download the unsigned ActiveX controls

• Initialize and script the ActiveX controls not masked as safe to Prom pt

By now, you have finished your entire PC configuration for IP camera.

2.7.2. Internet Explorer 7 for Windows XP

From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” Î”Custom Level…”, please setup your “Settings” as follow.

Set the first 3 items

• Allow previously unused ActiveX control to run…

• Allows Script lets

• Automatic prompting for ActiveX controls

By now, you have finished your entire PC configuration for IP camera.

2.7.3. Internet Explorer 7 for Windows Vista

From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” Î ”Internet” Î”Custom Level…”, please setup your “Settings” as follow.

• Enable “Automatic prompting for ActiveX controls”

• Prompt “Initialize and script active controls not marked….”

From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” Î ”Trusted Sites” Î”Custom Level…”, please setup your “Settings” as follow.

• Enable “Automatic prompting for ActiveX controls”

• Prompt “Initialize and script active controls not marked….”

By now, you have finished your entire PC configuration for IP camera.

2.8 Locate the IP Address of this IP Camera

Default IP address of this IP camera is 192.168.0.20. If you wish to assign another IP address to

this IP camera, you have to log onto the web configuration interface of the camera first.

If the left three fields of the IP address of your computer is not 192.168.0, you’ll have to change the IP address of your computer first:

1. Click Start Î Control Panel

2. Double-click Network Connections icon.

3. Right-click Local Area Connection, and click Properties.

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