All brand and product names mentioned in this manual are trademarks and/or
registered trademarks of their respective holders.
Federal Communication Commission Interference St atement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
To assure continued compliance. (example-use only shielded interface cables when connecting
to computer or peripheral devices). Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the Following two
conditions: ( 1 ) This device may not cause harmful interference, and ( 2 ) this Device must
accept any interference received, including interference that may cause undesired operation.
Federal Communication Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure set forth for an un controlled environmen t.
In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human
proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.
Safety
This equipment is designed with the utmost care for the safety of those who install and use it.
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However, special attention must be paid to the dangers of electric shock and static electricity
when working with electrical equipment. All guidelines of this and of the computer manufacture
must therefore be allowed at all times to ensure the safe use of the equipment
.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may ca use radio interfere nce,
in which case the user may be required to take adequate measures.
WEEE Regulation
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users
of electrical and electronic equipment should understand the meaning of the
crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal
waste and have to collect such WEEE separately.
Revision
User’s Manual for PLANET Wired/Wireless H.264 Mega-Pixel IP Camera
Model: ICA-HM100 / ICA-HM100W
Rev: 1.00 (February. 2010)
Part No. EM-ICAHM100 Series_v1
PLANET has announced a wired/wireless CMOS IR IP camera, ICA-HM100/100W, for meeting
the feedback from worldwide market. The ICA-HM100/100W with built-in high performance
1.3Mega-Pixel CMOS sensor delivers high quality image at maximum 1280x1024 resolutions.
Integrated the next generation video compression technology – H.264, the ICA-HM100/100W can
compress the video size to smaller one for users to transfer the Mega-Pixel image on Internet
easily. Multi-profile stands for video stream simultaneously. The ICA-HM100/100W can generate
H.264 / MPEG-4 and M-JPEG streaming to different users at the same time. It allows up to 20
users to access the ICA-HM100/100W simultaneously. With this state-of-the-art design, the
ICA-HM100/100W is considerable to fit in various network environments.
The ICA-HM100/100W features zero-lux illumination. 6 white LEDs built around the lens bring the
clearest vision at night. The ICA-HM100/100W offers color pictures both in the day and night with
built-in CMOS sensor supporting up to 10 meters. It also uses new High-Light LED to provide
greater performance in the dark and longer life of LED.
Supports S tore-to-NAS fun ction, the ICA-HM100/100W can work a lone and save the video file to a
NAS directly, which can save the PC resource and keep monitoring the environment with motion
detection at 7/24. The ICA-HM100/100W takes surveillance using 2-Way audio. The administrator
can speak to anyone at ICA-HM100/100W remote site with a speaker connected. Compliant with
IEEE 802.3af PoE interface, the ICA-HM100 can be located in places where there are no power
outlets. The ICA-HM100W uses IEEE 802.11N wireless technology that communicates at a
maximum wireless signal rate and security features include WEP and WPA encryption.
The ICA-HM100/100W can be managed by PLANET Cam Viewer Plus, the professional
management software for multi-camera video surveillance application, to provide monitoring,
recording and event management functions. The Cam Viewer Plus enables you to setup a
comprehensive and effective surveillance system quickly and easily. With the ICA-HM100/100W
managed by the Cam Viewer Plus, it provides an enhanced professional security environment to
protect your property and life.
1.1 Overview
This user’s guide explains how to operate this camera from a computer. User should read this
manual completely and carefully before you operate the device
1.2 Features
• 1.3Mega-Pixel CMOS sensor built-in
• 2-Way audio with built-in microphone and can be connected to speaker
• 6 white-light LEDs supporting visible distance up to 10 meter at night
• Multi-profile encoder supports H.264 / MPEG-4 and M-JPEG video compression
simultaneously
• 3GPP for 3G mobile remote applications
• Plug-N-Watch that simplifies system integration in existing network environment
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• Store-to-NAS function to save video files without operating software
• Easy configuration and management via Windows-based utility or web interface
• DDNS, PPPoE and FTP uploading supports more alternatives in surveillance network
• Motion Detection feature can monitor any suspicious movement in specific area
• Compliant with IEEE 802.3af PoE interface (ICA-HM100)
• IEEE 802.11n(draft 2.0) Wireless LAN Capability (ICA-HM100W)
• Cam Viewer Plus - Central management software supported
1.3 Package Contents
User can find the following items in the package:
Camera unit x 1
Power Adapter x 1
Camera Mount Kit x 1
User’s Manual CD x 1
Quick Installation Guide x 1
External Antenna x 1 (ICA-HM100W o nly)
NOTE:
1. If any of the above items are missing, please contact your dealer immediately.
2. Using the power supply that is not the one included in Internet Camera packet
will cause damage and void the warranty for this product.
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2. Basic Setup
This chapter provides details of installing and configu ring the Internet Came ra.
2.1 System Requirement
The Internet Camera can be monitoring on all of Windows operating system that suggest with
system requirment below in order to got better video performance.
Network Interface 10/100MBase-TX Ethernet
Monitoring System Recommended for Internet Explorer 6.0 or later
System Hardware · CPU: Pentium 4, 3.0GHz or above
· Network bandwidth: In D1 resolution mode, minimum upload
bandwidth is 1.5 ~ 2Mbps.
NOTE: 1. The listed information is minimum system requirements only. Actual requirement
will vary depending on the nature of your environment.
2. The ICA-HM100 series can be managed by PLANET IP Wizard II if you want to
configure more detail information and settings of PLANET IP Wizard II software
please refer to the CD-ROM folder “D:\ Utility\IPWizard II\setup.exe”, assume D
is your CD-ROM drive.
2.2 Physical Description
2.2.1 Terminal Connections
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1. Network Accessing
Type LED
2. White-light LEDs
3. Microphone
Front View
Network Accessing
1
2 White-light LEDs
3 Microphone
Type LED
2.2.2 Bottom Panel
1. Audio/Video
Output Jack
2. RJ-45 LAN
Socket
This LED is used to indicate the network type of IP Camera. The
green LED means the IP Camera under wired Ethernet mode (LAN)
and orange LED means Camera under wireless mode (WLAN).
These LEDs are Infra-Red type. It’s very useful for low-lux
environment to provide extra light source for image sensor.
The IP Camera has built-in an internal microphone. This microphone
is hidden in the pinhole located on the front panel.
3. Power Jack
4. Factory
Default Reset
ICA-HM100
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1.
2.
Audio/Video
Output Jack
RJ-45 LAN
Socket
ICA-HM100W
Audio-out Jack allows this device to output audio or alerting sound.
The LAN socket is a RJ-45 connector for connections to 10/100Base-TX
Fast Ethernet cabling. This Ethernet port built N-Way protocol can detect
or negotiate the transmission speed of the network automatically. Please
use CAT-5 cable to connect the IP camera to a 100Mbps Fast Ethernet
network switch or hub. The ICA-HM100 LAN socket is compliant with
IEEE802.3af standard PoE interface.
3. Power Jack The input power is DC 12V.
This button is used to restore the all factory default settings. Sometimes
restarting the device will make the system back to a normal state.
However, if the system still got problems after rest art, user can rest ore the
factory default settings and install it again.
Factory
4.
Default Reset
Restore the device:
a. Insert the paper clip or other tool and press and hold the
button down continuously.
Hold it at least 5 seconds and release the tool. Then the device has been
restored to default settings and reboot again.
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2.2.3 Side Panel
1. Micro-SD
Card slot
ICA-HM100
2. Antenna
Connector
ICA-HM100W
1. Micro-SD Card slot User can insert a micro SD card into this slot for event recording.
2. Antenna Connector
In case this Camera is wireless model, there is a connector for
SMA type antenna.
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2.3 Hardware Installation
Step 1. Attach the Camera with the included stand
Step 2. Place the Camera on the table or fix it onto ceiling or wall
Use three screws to fix the IP Camera onto the ceiling or wall. You could also put the IP
Camera on the table directly.
Fixed it by
Screws
Step 3. Plug an Ethernet cable into the Camera
Connect an Ethernet cable to the LAN socket located on the IP Camera’s bottom and
attach it to the network.
Ethernet Cable
Step 4. Connect the external power supply to Camera
Connect the attached power adapter to the DC power jack of the IP Camera. Note: Use the
power adapter, 12VDC, included in the package and connect it to wall outlet for AC power.
Power Cable
Once you have installed the IP Camera well and powered it on, the network accessing type
LED will turn on. It means the system is booting up successfully. Furthermore, if you have a
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proper network connection, and access to the IP Camera, the LED will flash green under wired
mode or orange under wireless mode.
NOTE:
1. Only use the power adapter supplied with Internet Camera Otherwise, the
product may be damaged.
2. The power adapter is unnecessary when Internet Camera is connected to a
IEEE802.3af PoE switch. Otherwise, the product may be damaged when
Internet Camera is connected to a PoE switch and power adapter
simultaneously.
2.4 Initial Utility Installation
This chapter shows how to quick set up your H.264 camera. The camera is with the default
settings. However to help you find the networked camera quickly the windows utility PLANET IP
Wizard II can search the cameras in the network that shall help you to configure some basic
setting before you started advanced management and monitoring.
1. Insert the bundled CD into the CD-ROM drive to launch the auto-run program. Once
completed, a welcome menu screen will appear.
2. Click the “IP Wizard II” hyperlink; you will see the dialog box as below.
NOTE:
3. The “Welcome to the InstallShield Wizard for PLANET IP Wizard II” prompt will display on the
screen and click “Next” to continue.
If the welcome screen does not appear, click “Start” at the taskbar. Then, select
“Run” and type “D:\Utility\IPWizard II\setup.exe”, assume D is your CD-ROM drive.
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4. Please click “Next” to install with original settings, or you may click “Change…” button to
modify the install folder then press “Next” to continue.
5. Please click “Install” to start the installation.
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6. Please click “Finish” to complete the installation and launch program immediately.
2.5 Preparation
When you installed the Internet Camera on a LAN environment, you may execute PLANET IP
Wizard II to discover camera’s IP address and set up related parameters in the camera.
2.5.1. Search and View by PLANET IP Wizard II
When you installed the Internet Camera on a LAN environment, you have two easy ways to search
your cameras by PLANET IP Wizard II or UPnP discovery. Here is the way to execute PLANET IP
Wizard II to discover camera’s IP address and set up related parameter in a camera.
9Search
When launch the PLANET IP Wizard II, a searching window will pop up. PLANTE IP Wizard II is
starting to search Internet Cameras on the LAN. The existed devices will be listed as below.
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9View
If PLANET IP Wizard II finds Internet Camera, View button will be available. Please select the
camera you want to view and click the View button. Then you could see the video from camera
directly. Furthermore you could double click the left button of mouse to link to the Internet Camera
by browser.
2.5.2. Configure Network by PLANET IP Wizard II
In case you want to change the IP related pa rameters of wire d inte rface, pl ease select the Inte rnet
Camera you want to configure and click the LAN button. Relative settings will be carried out as
below.
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You could modify the relative settings of the selected device. Click “<<” button will quit the LAN
setting procedure and click “>>” button will move to next page as below.
In case, you do not want to change username and/or password, then just click “Submit” button to
perform your setting accordingly. Click “<<” button will go back to previous page.
If you like to change username and/or password of the device, just click the check button. Then,
the related fields will show up as below.
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After keying in new username and password, click “Submit” button to perform your setting
accordingly. Click “<<” button will go back to previous page.
2.6 Using UPnP of Windows XP or Vista
2.6.1. Windows XP
UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides
compatibility among networking equipment, software, and peripherals. This device is an UPnP
enabled device. If the operating system, Windows XP, of your PC is UPnP enabled, the device will
be very easy to configure. Use the following steps to enable UPnP settings only if your operating
system of PC is running Windows XP.
NOTE: Please notice that MS Windows 2000 does not support UPnP feature.
Go to Start > Settings, and Click Control Panel.
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The “Control Panel” will display on the screen and double click “Add or Remove Programs” to
continue.
The “Add or Remove Programs” will display on the screen and click Add/Remove WidowsComponents to continue.
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The following screen will appear, select “Networking Services” and click “Details” to continue.
The “Networking Services” will display on the screen, select “Universal Plug and Play” and click
“OK” to continue.
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Please click “Next” to continue.
The program will start installing the UPnP automatically. You will see the below pop-up screen,
please wait while Setup configures the components.
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Please click “Finish” to complete the UPnP installation
Double-click “My Network Places” on the desktop, the “My Network Places” will display on the
screen and double-click the UPnP icon with Internet Camera to view your device in an internet
browser.
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ICA-HM100 – 00304f0a145a
2.6.2. Windows Vista
UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides
compatibility among networking equipment, software, and peripherals. This device is an UPnP
enabled device. If the operating system, Windows Vista, of your PC is UPnP enabled, the device
will be very easy to configure. Use the following steps to enable UPnP settings only if your
operating system of PC is running Windows Vista.
Go to Start > Control Panel > Network and Internet > Network and Sharing Center, and turn
on “Network Discovery”.
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Double-click “My Network Places“ on the desktop, the “My Network Places” will display on the
screen and double-click the UPnP icon with Internet Camera to view your device in an internet
browser.
ICA-HM100 – 00304fA15076
2.7 Setup ActiveX to use the Internet Camera
The Internet Camera web pages communicate with the Internet Camera using an ActiveX control.
The ActiveX control must be downloaded from the Internet Camera and installed on your PC. Your
Internet Explorer security settings must allow for the web page to work correctly. To use the
Internet Camera, user must setup his IE browser as follows:
2.7.1. Internet Explorer 6 for Windows XP
From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” ΔCustom Level…”, please
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setup your “Settings” as follow.
Set the first 3 items
• Download the signed A ctiveX controls
• Download the unsigned ActiveX controls
• Initialize and script the ActiveX controls not masked as safe to Prom pt
By now, you have finished your entire PC configuration for Internet Camera.
2.7.2. Internet Explorer 7 for Windows XP
From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” ΔCustom Level…”, please
setup your “Settings” as follow.
Set the first 3 items
• Allow previously unused ActiveX control to run…
• Allows Script lets
• Automatic prompting for ActiveX controls
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By now, you have finished your entire PC configuration for Internet Camera.
2.7.3. Internet Explorer 7 for Windows Vista
From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” Î ”Internet” ΔCustom
Level…”, please setup your “Settings” as follow.
• Enable “Automatic prompting for ActiveX controls”
• Prompt “Initialize and script active controls not marked….”
From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” Î ”Trusted Sites”
ΔCustom Level…”, please setup your “Settings” as follow.
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• Enable “Automatic prompting for ActiveX controls”
• Prompt “Initialize and script active controls not marked….”
By now, you have finished your entire PC configuration for Internet Camera.
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3. Web-based Management
This chapter provides setup details of the Internet Camera’s Web-based Interface.
3.1 Introduction
The Internet Camera can be configured with your Web Browser. Before configure, please make
sure your PC is under the same IP segment with Internet Camera.
3.2 Connecting to Internet Camera
z Use the following procedure to establish a connection from your PC to the Internet Camera.
z Once connected, you can add the camera to your Browser’s Favorites or Bookmarks.
Start the web browser on the computer and type the IP address of the camera.
The Default IP: “http://192.168.0.20
“
The login window of Internet Camera will appear,
Default login username/password is: admin / <no password>
NOTE:
After logged on, you should see the following messages at the top of Internet Explorer:
If the User name and Password have been changed with PLANET IP Wizard II,
please enter the new User name and Password here.
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Click on the message, and click Install Activ eX Control…
When you see this message, click Install’ to install required ActiveX control
After the ActiveX control was installed and run, the first image will be displayed.
Y ou should b e able to see the images captured from the Internet Camera in the web page now. For
advanced functions, please refer to instructions given in follows chapters.
If you log in the camera as an ordinary user, setting function will be not available. If
NOTE:
you log in the camera as the administrator, you can perform all the settings
provided within the device.
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A
3.3 Live View
Start-up screen will be as follow no matter an ordinary users or an administrator.
Video Profile
Monitor Image
Section
Streaming Protocol
Language
Setting Menu
Client Menu
2-Way Audio
The image shot by the camera is shown here. The date and time are
displayed at the top of the window.
ctiveX Control
Monitor Image Section
Video Information
Full Screen
Video ProfileThe camera support multi-profile for three compressions H264,
MEPG-4 and M-JPEG simultaneously. User can chose the proper
and/or preferred profile here.
Full Screen Click this button to display the image in full-screen mode (uses every
available space to display the image captured by this camera).
2-Way AudioThe Internet Camera supports 2-way audio function. User can chose
to enable or disable this function by toggling the icon below
: Disable audio uploading function.
: Enable audio uploading function.
ActiveX ControlThe plug-in ActiveX control supports a lot of functions by clicking the
left mouse button. Note that this feature only supports on the ActiveX
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control within Microsfoft® Internet Explorer.
Setting Menu
This function is detail setting for the camera that only available for
user logged into camera as administrator.
Item Action
Network
Camera Adjust camera parameters.
System
Video
Audio Configure audio parameters.
User Setup user name, password and login privilege.
E-Mail Setup E-Mail configuration.
Object DetectionSetup Object detection.
Configure Network settings such as Wireless,
DHCP, DDNS, 3GPP, PPPoE and UPnP.
Configure system information, date & time,
maintenance, and view system log file.
Configure bit rate and frame rate of video
profiles.
Storage Status and configuration of SD card
Recording List Files list inside the SD Card
Event Server Setup FTP/TCP/HTTP server for event
Event ScheduleConfigure the schedule while event triggered.
Streaming Protocol User can select proper streaming protocol according to networking
environment.
Language The device could provide multiple languages to meet customer’s
requirement.
Client Setting: Click this button to display the client extra control panel for 2-way
Audio and Full Screen.
Video Information Display video information including video format, resolution, frame
rate and bit rate.
3.4 ActiveX Control
The plug-in ActiveX control supports a lot of functions by clicking the left mouse button. Note that
this feature only supports on the ActiveX control within Microsoft® Internet Explorer.
On the ActiveX control icon, click the Left Mouse Button, then a menu pop-up. This menu provides
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features that are unique to the ActiveX control. These features include:
• Digital Zoom,
• Record,
• Snapshot,
• Voice,
• Statistics,
• About
3.4.1. Digital Zoom
Click Digital Zoom to active this function as above. User can drag or scale the box over the video
to adjust zoom ratio and position.
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3.4.2. Record
Click Record to activate this function. Press Record button to start recording. The video file is
saved as ASF format into your local PC. While you want to stop it, press Stop to stop recording.
Select Browser, the pop-up window to select the save path and file name prefix, select OK to
continue.
After stop recording, list the files, this file is named as Video_yyyymmddhhmmss.asf
The ASF files can be display by the standard Windows Media Player, but it needs the DixectX 9.0
or later version to be installed.
NOTE: Default save path is “C:\Documents and Settings\All user\Desktop”
3.4.3. Snapshot
Click Snapshot to activate this function. Press Snapshot button to take a picture. The image file is
saved as JPEG format into your local PC. Select Browser, the pop-up window to select the save
path and file name prefix, select OK to continue.
If you like to retrieve the saved image, select the file to display the saved image by using any one
of graph editing tools.
NOTE: Default save path is “C:\Documents and Settings\All user\Desktop”
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3.4.4. Voice
Click Volume to activate this function. These have two control bars for speaker and microphone
volume. Scroll this control bar to adjust the audio attribute. Check the volume mute will mute the
speaker output.
3.4.5. Statistics
Click Statistics to activate this function. A window will be popup to show the statistics information
of the streaming status.
NOTE: That this information is the statistics between the device and your local PC.
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3.4.6. About
Click About to show the A ctiveX information
3.5 Network Configuration
Use this menu to configure the network to connect the device and the clients.
3.5.1. Network
This section provides the menu of connecting the device through Ethernet cable.
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MAC addressDisplay the Ethernet MA C address of th e device. Note that user ca nnot
change it.
Obtain an IP address
automatically (DHCP)
IP Address This address is a unique numbers that identifies a computer or device
Subnet Mask Subnets allow network traffic between hosts to be separated based on
Enable this checked box when a DHCP server is installed on the
network to issue IP address assignment. With this setting, the IP
address is assigned automatically. If this device cannot get an IP
address within limited tries, the device will assign a default IP address
for 192.168.0.20.
If you do not select “Obtain an IP address automatically”, then you
need to enter these network parameters by yourself.
on the WAN or LAN. These numbers are usually shown in groups
separated by periods, for example: 192.168.0.200
the network's configuration. In IP networking, traffic takes the form of
packets. IP subnets advance network security and performance to
some level by organizing hosts into logical groups. Subnet masks
contain four bytes and usually appear in the same "dotted decimal"
data. For example, a very common subnet mask in its binary
demonstration 11111111 11111111 11111111 00000000 will usually be
shown in the corresponding, more readable form as 255.255.255.0.
Gateway
A gateway is a piece of software or hardware that passes information
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between networks. You'll see this term most often when you either log
in to an Internet site or when you're transient email between different
servers.
Obtain DNS from
DHCP
Primary DNS When you send email or position a browser to an Internet domain such
Secondary DNS The same function as DNS1. It is option not necessary
HTTP Port The device supports two HTTP ports. The first one is default port 80
Enable this checked box when a DHCP server is installed on the
network and provide DNS service.
as xxxxx.com, the domain name system translates the names into IP
addresses. The term refers to two things: the conventions for naming
hosts and the way the names are control across the Internet.
and this port is fixed. This port is very useful for Intranet usage. The
second HTTP port is changeable. Users could assign the second port
number of http protocol, and the WAN users should follow the port
number to login. If the http port is not assigned as 80, users have to
add the port number in back of IP address. For example:
http://192.168.0.20:8080.
Therefore, the user can access the device by either
http://xx.xx.xx.xx/, or
http://xx.xx.xx.xx:xxxx/ to access the device.
If multiple devices are installed on the LAN and also required to be
accessed from the WAN, then the HTTP Port can be assigned as the
virtual server port mapping to support multiple devices.
NOTE When the configuration is finish, please click “OK” to save and enable
the setting.
3.5.2. Wireless
If your device is a wireless model, you could assign the related parameters into wireless setting.
Using a wired connection ensures greater secrecy while making these settings. These settings
should always be made in the camera first and secondly in the wireless access point. This ensures
that the device is always accessible when making changes. Note that this function is only
available for the model with WLAN capability.
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MAC address Displays the Ethernet MAC address of the WLAN card. Note that user
can not change it.
Site survey Click the “Refresh” button. It will refresh information window which list
is the result of a network scan. Access points with a disabled SSID
Broadcast will not appear unless the camera is associated with it. The
following information is provided:
Interface Select “Wired (Ethernet) only” or “Auto – wired if cable connected, otherwise
wireless”:
Choose wired or wireless mode. However, note that wired is priority.
Type To select one of WLAN modes from Infrastructure or Ad-Hoc mode.
Security mode Shows which type of security the network uses. The device supports
three security methods: None, WEP, WPA_PSK, WPA2_PSK
Obtain DNS from
DHCP
Enable this checked box when a DHCP server is installed on the
network and provide DNS service.
SSID This is the name of the wireless network the device is configured for.
The field accepts up to 32 alphanumeric characters. The name mu st be
exactly the same as that used in the wireless access point, or the
connection will not be established.
Leaving this field blank means the device will attempt to access the
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nearest open network.
Channel Chooses the wireless channel in use currently.
WEP settings - Authentication:
Select Open or Shared Key System Authentication, depending on the
method used by your access point. Not all access points have this
option, in which case they probably use Open System, which is
sometimes known as SSID Authentication.
- WEP Mode:
The key types available depend on the access point being used. The
following options are available:
•ASCII - In this method the string must be exactly 5 characters for
64-bit WEP and 13 characters for 128-bit WEP.
•HEX - In this method the string must be exactly 10 hexadecimal (0-9,
A-F) characters for 64-bit WEP and 26 hexadecimal characters for
128-bit WEP.
- Web Key 1~4:
Key value of WEP.
WPA settings - WPA Key:
Key value of WPA. The device uses a pre-shared key (PSK) for key
management. The pre-shared key can be entered either as Manual
hex, as 64 hexadecimal characters, or as a Passphrase, using 8 to 63
ASCII characters.
Obtain IP address
automatically (DHCP)
IP address, Subnet
mask, and Gateway
NOTE When the configuration is finish, please click “OK” to save and enable
Enable this checked box when a DHCP server is installed on the
network to issue IP address assignment. With this setting, the IP
address is assigned automatically.
If you do not select Obtain an IP address automatically, then you need
to enter these network parameters manually.
the setting.
Note: To enable WLAN function, user must set these related parameters correctly at first.
Then power off the device and remove Ethernet cable from device. Power on the device
again and WLAN mode will be available accordingly.
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3.5.3. DDNS server
Stands for Dynamic Domain Name Server
The device supports DDNS If your device is connected to xDSL directly, you might need this
feature. However, if your device is behind a NAT router, you will not need to enable this feature.
Because DDNS allows the device to use an easier way to remember naming format rather than an
IP address. The name of the domain is like the name of a person, and the IP address is like his
phone number. On the Internet we have IP numbers for each host (computer, server, router, and
so on), and we replace these IP numbers to easy remember names, which are organized into the
domain name. As to xDSL environment, most of the users will use dynamic IP addresses. If users
want to set up a web or a FTP server, then the Dynamic Domain Name Server is necessary. For
more DDNS configuration, please consult your dealer.
Your Internet Service Provider (ISP) provides you at least one IP address which you use to
connect to the Internet. The address you get may be static, meaning it never changes, or dynamic,
meaning it’s likely to change periodically. Just how often it changes, depends on your ISP. A
dynamic IP address complicates remote access since you may not know what your current WAN
IP address is when you want to access your network over the Internet. The solution to the dynamic
IP address problem comes in the form of a dynamic DNS service.
The Internet uses DNS servers to lookup domain names and translates them into IP addresses.
Domain names are just easy to remember aliases for IP addresses. A dynamic DNS service is
unique because it provides a means of updating your IP address so that your listing will remain
current when your IP address changes. There are several excellent DDNS services available on
the Internet and best of all they’re free to use. One such service you can use is www.DynDNS.org.
You’ll need to register with the service and set up the domain name of your choice to begin using it.
Please refer to the home page of the service for detailed instructions or refer to Appendix E for
more information.
DDNS To enable or disable the DDNS service here.
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Server name Choose the built-in DDNS server.
DDNS Host The domain name is applied of this device.
User Name The user name is used to log into DDNS.
Password The password is used to log into DDNS.
3.5.4. PPPoE
PPPoE: Stands for Point to Point Protocol over Ethernet
A standard builds on Ethernet and Point-to-Point network protocol. It allows Internet Camera
connect to Internet with xDSL or cable connection; it can dial up your ISP and get a dynamic IP
address. For more PPPoE and Internet configuration, please consult your ISP.
It can directly connect to the xDSL, however, it should be setup on a LAN environment to program
the PPPoE information first, and then connect to the xDSL modem. Power on again, then the
device will dial on to the ISP connect to the WAN through the xDSL modem.
The procedures are
• Connect to a LAN by DHCP or Fixed IP
• Access the device, enter Setting Î Network Î PPPoE as below
PPPoE To enable or disable the PPPoE service here.
User Name Type the user name for the PPPoE service which is provided by ISP.
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Password Type the password for the PPPoE service which is provided by ISP.
IP Address / Subnet
Mask / Gateway
Status Shows the Status of PPPoE connection.
Shows the IP information got from PPPoE server site.
3.5.5. Streaming
RTSP is a streaming control protocol, and a starting point for negotiating transports such as RTP,
multicast and Unicast, and for negotiating codecs. RTSP can be considered a "remote control" for
controlling the media stream delivered by a media server. RTSP servers typically use RTP as the
protocol for the actual transport of audio/video data.
RTSP Port Choose the RTSP port. The RTSP protocol allows a connecting client to
start a video stream. Enter the RTSP port number to use. The default value
is 554.
RTP PortSpecify the range of transm ission po rt nu mber of video stream. The default
range is 50000 to 50999. User can specify a number between 1024 and
65535.
NOTE 1. To use the 3GPP function, in addition to previous section, you might
need more information or configuration to make this function work.
2. The camera must be set as Multi-profile mode, not Mega-pixel mode.
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Otherwise this device cannot serve 3GPP stream.
3. To use the 3GPP function, it strongly recommends installing the
Networked Device with a public and fixed IP address without any
firewall protection.
4. Port 554 is the default for RTSP service. However, sometimes, some
service providers change this port number for some reasons. If so,
user needs to change this port accordingly.
Dialing
procedure
Compatible
3G mobile
phone
1.Choose a verified player (PacketVideo, Quicktime or Realplayer
currently)
2. Use the following URL to access: rtsp://host/mpeg4/media.3gp
Where host is the host name or IP address of the camera.
Please contact your dealer to get the approved list of compatible 3G
phone.
3.5.6. UPnP
UPnP is short for Universal Plug and Play, which is a networking architecture that provides
compatibility among networking equipment, software, and peripherals. This device is an UPnP
enabled Internet Camera. If your operating system is UPnP enabled, the device will automatically
be detected and a new icon will be added to “My Network Places.” If you do not want to use the
UPnP functionality, it can be disabled
In addition, this device also provides UPnP IGD function for NAT traversal easily. Use NAT
traversal when your device is located on an intranet (LAN) and you wish to make it available from
the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to
an external HTTP port in the NAT router will be forwarded to the device.
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UPnP To enable or disable the UPnP service here.
Friendly Name Shows the friendly name of this device here.
UPnP NAT Traversal When enabled, the device will attempt to configure port mapping in
a NAT router on your network, using UPnP™. Note that UPnP™
must be enabled in the NAT router first.
Port Range The port range will open in NAT router.
External IP address Show the IP address and port for WAN access through Internet. If
NAT traversal is configured successfully, user can use this IP
address and port to access this device.
3.5.7. Bonjour
The Bonjour service allows IP camera can be discovered with Apple Safari browser applied, once
the option enable the IP camera will be show the Friendly Name in the Bonjour bookmarks menu
of Safari browser.
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Bonjour To enable or disa ble the Bonjour service here.
Friendly Name Shows the friendly name of this device here.
3.5.8. IP Filter
You can enter different user’s IP address which are allowing enter or denying by the device.
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IP Filter To enable or disable the IP filter function here.
IP Filter Policy Choose the filter policy where is denying or allowing.
3.5.9. IP Notification
In case the IP address is changed, system is able to send out an email to alert someone if the
function is enabled.
SMTP Notification (e-mail)
Send To
Subject Type the subject/title of the E-mail.
TCP Notification
TCP Server Type the server name or the IP address of the TCP server.
TCP Port Set port number of TCP server.
Message The message will be sent to FTP server.
HTTP Notification If enable this function, then the fields below need to be filled.
If enable this function, then the “Send to“ and “Subject” field
need to be filled.
Type the receiver’s e-mail address. This address is used for
reply mail.
If enable this function, then the “TCP Server“, “TCP Port”,
and “Message” fields need to be filled.
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URL Type the server name or the IP address of the HTTP server
HTTP Login name Type the user name for the HTTP server.
HTTP Login Password Type the password for the HTTP server.
Proxy Address Type the server name or the IP address of the HTTP Proxy.
Proxy Port Set port number of Proxy.
Proxy Login name Type the user name for the HTTP Proxy.
Proxy Login Password Type the password for the HTTP Proxy.
Custom parameter User can set specific parameters to HTTP server.
Message The message will be sent to HTTP server.
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3.6 Camera Configuration
Use this menu to set the function of the camera of Internet Camera
3.6.1. Picture
Rotation Turn the “Mirror” and “Vertical Flip” On or OFF. The image will
be overturned as below.
Auto: will adjust the white balance automatically.
White Balance
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Hold: will hold the white balance.
Exposure Control
Maximum Exposure
Time
Color Level Large value will be colorful.
Brightness Large value will brighten camera.
Sharpness Large value will sharpen camera.
Contrast Large value will contrast camera heavily.
White-Light LED
Auto: will adjust the internal gain automatically.
Hold: will hold the internal gain.
User can limit the maximum exposure time of the image sensor.
The larger value means longer exposure time possibly.
User can turn On, Off, Auto or Schedule of the built-in White-light
LEDs. This function is very useful under low illumination
environment even 0 Lux.
In case the Auto mode is selected, user needs to specify 3
parameters in advance:
LED ON Threshold (0~10000): this value set the threshold to turn
on white-light LED. It should be lower or equal to LED OFF
Threshold.
LED OFF Threshold (0~10000): this value set the threshold to
turn off white-light LED. It should be higher or equal to LED ON
Threshold.
Delay Time: The delay time between LED ON/OFF switching.
Note that Current Value is the current luminance from the
captured video. It’s a useful reference to set LED ON/OFF
Threshold.
De-Noise De-Noise can remove or lower unwanted noise and preserve fine
details and edges.
Default Settings Restore to factory image settings.
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3.7 System
Use this menu to perform the principal settings of Internet Camera.
3.7.1. System
Device title You can enter the name of this unit here. It’s very useful to identify the
specific device from multiple units.
Software version This information shows the software version in the device.
Network LED Switch the LED light of this Internet Camera on or off, that Network
LEDs will stop working, in case you don’t want other people know the
camera is transferring data.
Power LED Switch the LED light of this Internet Camera on or off.
Log User can check the system log information of the device, including the
Main Info, Appended Info, Operator IP, and so on …
Reload Click this button; user can refresh the log information of the device.
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3.7.2. Date & Time
User can setup the time setting of Internet Camera, make it synchronized with PC or remote NTP
server. Also, you may select the correct time zone of your country.
Server Date & Time Displays the date and time of the device
PC Time Displays the date and time of the connected PC
Synchronize
with PC:
Adjust
NTP server name Type the host name or IP address or domain name of the NTP
NTP sync. Interval Select an interval between 1 and 23 hours at which you want to
Time zone Set the time difference from Greenwich Mean Time in the area
Manual setting:Click this option to set time and date manually
Synchronize
with NTP:
server.
adjust the device’s time referring to NTP server
where the device is installed.
Click this option to enable time synchronization
with PC time
Click this option if you want to synchronize the
device’s date and time with those of time server
called NTP server (Network Time Protocol)
Daylight saving Check this item to enable daylight saving adjustment.
Daylight Saving
Start Time
Sets up the date and time of daylight saving start time.
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Daylight Saving
Stop Time
Daylight Saving
Offset
3.7.3. Maintenance
Sets up the date and time of daylight saving stop time.
Sets up the date of daylight saving offset.
Default Settings
(Include the network
setting)
Default Settings
(Except the network
setting)
Backup Setting To take a backup of all of the parameters, click this button. If
Restore Setting Click the “Browse” button to locate the saved backup file and
Firmware upgrade The device supports ne w firmware upgrade.
1. Close all other application programs which are not necessary for firmware
update.
Recall the device hard factory default settings. Note that click
this button will reset all device’s parameters to the factory
settings (including the IP address).
The unit is restarted and most current settings are reset to
factory default values. This action will not reset the network
setting.
necessary, it will then be possible to return to the previous
settings, if settings are changed and there is unexpected
behavior.
then click the “Restore Setting” button. The settings will be
restored to the previous configuration.
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2. Make sure that only you access this device at this moment
3. Disable Motion Detection function.
4. Select “Firmware name”
5. Select the Firmware binary file.
Note :
Thatit must make sure that the Firmware only applies to this device, once
update, it will be burned into FLASH ROM of system.
6. Once the firmware file was selected, select “Upgrade”.
7. The upgrade progress information will be displayed on the screen.
8. A message will be shown while the firmware upgraded. Once the upgrading
process completed, the device will reboot the system automatically.
9. Please wait for 80 seconds, and then you can use PLANET IPWizard to
search the device again.
Warning !!!
The download firmware procedure cannot be interrupted. If the power and/or network
connection are broken during the download procedure, it might possibly cause
serious damage to the device.
Please be aware that you should not turn off the power during updating the firmware
and wait for finish message.
Furthermore, do not try to upgrade new firmware if it’s not necessary.
System Restart The device is restarted without changing any of the settings.
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3.8 Video
This device provides 2 modes of video profile. The first one is Mega-pixel mode which support s
video resolution up to Mega-pixel. However the maximum frame rate of this mode is up to 15fps
only. The second one is VGA mode which supports video resolution up to VGA but frame rate can
be up to 30fps. User only can select either Mega-pixel or VGA mode to operate the camera.
Switching Mega-pixel and VGA, the device will take time to reboot system.
3.8.1. Common
Text Overlay Setting There are some important information can be embedded into image,
including date, time, and/or text.
Video Profile User can only choose either VGA Multi-profile or Mega Multi-profile
mode. VGA Multi-profile mode can serve H.264, MPEG4, and JPEG
streams up to VGA resolution simultaneously. On the other hand,
Mega-pixel mode, in addition to VGA resolution, it can serve
H.264/Mega and JPEG/Mega two more streams simultaneously.
3.8.2. Video Profile
User can modify the detail parameter for each video profiles in this page.
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Video Type Video codec of the selected video profile.
Resolution Resolution of the selected video profile.
Rate Control Defines the rate control method of this profile. There are two options:
Constant Bit Rate (CBR) or Variable Bit Rate (VBR). For CBR, the
video bit rate is between low to high bandwidth based on different
resolutions. User can set the desired bit rate to match the limitation
of bandwidth. For VBR, user should choose the quality level to set
the video quality rather than bit rate. The quality level is between 1
and 100. The higher value can reach the better quality but of course
will consume higher bandwidth.
Max Frame RateDefines the targeted frame rate of this profile. For example, set the
frame rate to 15 fps, then the image will be updated for 15 frames
per second. User can set the desired max frame rate versus video
quality under the limited bandwidth.
GOP ControlDefines the Intra/Inter-frame (I/P) ratio of this profile. For example,
set the GOP to 30, then the video stream will have one Intra-frame
every 30 frames.
Multicast Video IP address and port for multicast video streaming of the selected
profile.
Multicast Audio IP address and port for multicast audio streaming of the selected
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profile.
Always Enable
Multicast
Multicast streaming is always enabled or by request.
3.9 Audio Configuration
Audio To enable or disable audio function.
Audio Mode: To select Simplex or Full duplex (2-way audio) mode.
Input Gain: To adjust gain of input audio.
Output Gain: To adjust gain of output audio.
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3.10 User Privilege Access Configuration
Use this menu to set the user names and password of the Administrator and up to 10 users, and
access right of each user.
Viewer loginSelect “Anonymous” to allow any one viewin g the video once
connected. Otherwise, only users in database can view the
video after login.
Access right
Add, update, and remove
of Users account
Administrator can access every function in this device.
However, Viewers only can view the video and access
limited function.
Manage the user’s account of viewer user.
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3.11 E-Mail Configuration
You may setup SMTP mail parameters for further operation of Event Schedule. That’s, if users
want to send the alarm message out, it will need to configure parameters here and also add at
least one event schedule to enable event triggering.
SMTP Server Type the SMTP server name or the IP address of the SMTP server .
Test Send a test mail to mail server to check this account is available or
not.
SMTP Port Set port number of SMTP service.
Select the authentication required when you send an e-mail.
SMTP Authentication
Authentication User
Name
Authentication Password Type the password for the SMTP server if Authentication is Enable.
E-mail From
E-mail To Type the rece iver’s e-mail address.
Disable: If no authentication is required when an e-mail is send.
Enable: If authentication is required when an e-mail is sent.
Type the user name for the SMTP server if Authentication is Enable.
Type the sender’s E-mail address. This address is used for reply
e-mails.
E-mail Subject Type the subject/title of the e-mail.
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3.12 Object Detection
Use this menu to specify motion detection window 1 to window 4 and set the conditions for
detection while observing a captured image.
Add and Del To add or delete the motion windows. User can specify up to 4
Included and/or Excluded windows to monitor the video captured by
this device. By dragging mouse on the image, you can change the
position and size of the selected motion window accordingly.
Included or Excluded
Window
Name Name of the specified motion window.
Object Size Defines the object size of motion detection. The higher object size will
Sensitivity Defines the sensitivity value of motion detection. The higher value will
These windows can be specified as Included or Excluded type.
Included:
Windows target specific areas within the whole video image
Excluded:
Windows define areas within an Include window that should be
ignored (areas outside Include windows are automatically ignored)
only larger objects trigger motion detection. The lower object size will
even small objects trigger motion detection too. Generally speaking,
the smaller size will be easier to trigger event.
be more sensitivity.
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3.13 Storage Configuration
This page shows the status of attached SD card. You may setup related parameters to manage
the attached SD card also.
Enable automatic disk cleanup Delete old recorded files while the conditions are reached as
below.
Remove recordings order than Delete old files by days.
Remove oldest recordings
when disk is
Delete old files by left capacity.
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3.14 Recording List
This page shows the files list information. User may play or delete the selected file.
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3.15 Event Server Configuration
3.15.1. FTP Server
You may setup FTP parameters for further operation of Event Schedule. That’s, if users want to
send the alarm message to an FTP server, it will need to configure parameters here and also add
at least one event schedule to enable event triggering as SMTP.
Name User can specify multiple FTP paths as wish. Therefore, user
needs to specify a name for each FTP setting.
FTP Server Type the server name or the IP address of the FTP server.
Test Check the FTP server whether this account is availabl e or not.
FTP Login name Type the user name for the FTP server.
FTP Login Password Type the password for the FTP server.
FTP Port Set port number of FTP service.
FTP Path Set working directory path of FTP server.
FTP Passive Mode Select passive or active mode connecting to FTP server.
3.15.2. TCP Server
In addition to send video file to FTP server, the device also can send event message to specified
TCP server.
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Name User can specify multiple TCP servers as wish. Therefore, user
needs to specify a name for each TCP server setting.
TCP Server Type the server name or the IP address of the TCP server.
TCP Port Set port number of TCP server.
3.15.3. HTTP Server
The device also can send event message to specified HTTP server.
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Name User can specify multiple HTTP servers as wish. Therefore, user
needs to specify a name for each HTTP server setting.
URL Type the server name or the IP address of the HTTP server.
Test Check the HTTP server whether it is available or not.
HTTP Login name Type the user name for the HTTP server.
HTTP Login Password Type the password for the HTTP server.
Proxy Address Type the server name or the IP address of the HTTP Proxy.
Proxy Login name Type the user name for the HTTP Proxy.
Proxy Login Password Type the password for the HTTP Proxy.
Proxy Port Set port number of Proxy.
3.15.4. SAMBA Server
The device also can send video stream to specified SAMBA server. Most of the time, the SAMBA
server will be another PC or NAS server.
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Name User can specify multiple HTTP servers as wish. Therefore, user
needs to specify a name for each HTTP server setting.
SAMBA Server Type the server name or the IP address of the SAMBA server.
Test Check the SAMBA server whether this account is available or not.
SAMBA Login name Type the user name for the SAMBA server.
SAMBA Login Password Type the password for the SAMBA server.
SAMBA Path Set working directory path of SAMBA server.
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3.16 Event Schedule Configuration
This menu is used to specify the schedule of Events and activate the some actions provided by
this device.
Name Name of the Event or Schedule.
Enable Enable or disable this Event or Schedule.
Type Schedule start with Event trigger or Schedule trigger.
Enable Time Define the feasible time slot.
Trigger by Select the triggered sources with event trigger.
Action Define the actions once event triggered.
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Example1.
Send file to FTP server by motion triggered always:
1. Select event trigger
2. Enable time: start from 00:00 to 24:00 every day
3. Trigger by: Motion Area (Added in Object Detection page)
4. Action : Send FTP (Add in Event Server -> FTP Server page)
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Example2.
Send file to E-Mail server by motion triggered from Friday 18:00 to Saturday
06:00
1. Select event trigger.
2. Enable time: start from Friday 18:00 and keep work in 12 hours, so
it will stop on Saturday 06:00.
3. Trigger by : Motion Area (Added in Object Detection page)
4. Action : Send e-mail (Add in E-Mail page)
i. To email address: You need to input the receiver email
address.
ii. Subject: You could specify the email su bject.
iii.
Message: You could specify the email content.
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Example3.
Enable Voice Alert every 10-minute during 18:00 to 24:00 from Monday to
Friday.
1. Type: Select schedule trigger and interval is 10-minute.
2. Enable Time: Select Monday to Friday, and set start time from 18:00
and keep work in 6 hours.
3. Trigger by: You do not need to choose it, because this will be
triggered every minute.
4. Action: Voice Alert.
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3.17 Record Configuration
User can choose the type of record file for event or schedule application.
Record File Type Choose AVI or JPEG file format.
Record File Prefix Define the prefix of recorded filename.
JPEG Picture Numbers Define the picture capture method.
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Appendix A: PING IP Address
The PING (stands for Packet Internet Groper) command is used to detect whether a specific IP
address is accessible by sending a packet to the specific address and waiting for a reply. It’s also
a very useful tool to confirm Internet Camera installed or if the IP address conflicts with any other
devices over the network.
If you want to make sure the IP address of Internet Camera, utilize the PING command as follows:
z
Start a DOS window.
z
Type ping x.x.x.x, where x.x.x.x is the IP address of the Internet Camera.
The replies, as illustrated below, will provide an explanation to the problem.
If you want to detect any other devices conflicts with the IP address of Internet Camera, also can
utilize the PING command but you must disconnect the Internet Camera from the network first.
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Appendix B: 3GPP Access
To use the 3GPP function, in addition to previous section, you might need more information or
configuration to make this function work.
Note
RTSP Port:
Port 554 is the default for RTSP service. However, sometimes, some service providers change
this port number for some reasons. If so, user needs to change this port accordingly.
Dialing procedure:
1. Choose a verified player (PacketVideo or Realplayer currently)
2. Use the following URL to access:
Where host is the host name or IP address of the camera.
Compatible 3G mobile phone:
Please contact your dealer to get the approved list of compatible 3G phone.
That to use the 3GPP function, it strongly recommends to install the Networked Device
with a public and fixed IP address without any firewall protection.
rtsp://host/mpeg4/media.3gp
Note
Besides IP camera and 3G mobile phone. You will also need to make sure the ISP and
telephone company has provided the 3GPP service to you.
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Appendix C: Bandwidth and Video Size
Estimation
The frame rate of video transmitted from the Internet Camera depends on connection bandwidth
between client and server, video resolution, codec type, and quality setting of server. Here is a
guideline to help you roughly estimate the bandwidth requirements for your Internet Camera.
The required bandwidth depends on content of video source. The slow motion video will produce
smaller bit rate generally and fast motion will produce higher bit rate vice versa. Actual results
generated by the Internet Camera may be varying.
Image
Resolution
160 x 120
(QQVGA)
320 x 240
(QVGA)
640 x 480
(VGA)
1280x1024
(SXGA)
Average range of data
sizes for M-JPEG mode
3 ~ 6k byte per frame
8 ~ 20k byte per frame
20 ~ 50K byte per frame
100 ~ 200k byte per
frame
Average bit rate for
MPEG-4 mode
64kbps~256kbps
@ 30fps
256kbps~768kbps
@ 30fps
512kbps~2048kbps @
30fps
NA
Average bit rate for
H.264 mode
32kbps~192kbps
@ 30fps
192kbps~512kbps
@ 30fps
384kbps~1536kbps
@ 30fps
512kbps~3076kbps
@ 15fps
NOTE: Audio streaming also takes bandwidth around 5 kbps to 64kbps. Most xDSL/Cable
modem upload speeds may not even reach up to 128 kbps. Thus, you may not be able
to receive any video while streaming audio on a 128 kbps or lower connection. Even
though the upload speed is more than 128kbps, for optimal video performance,
disabling audio streaming will get better video performance.
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Appendix D: DDNS Application
1. Preface
If you have a Cable modem or xDSL, this is a great way to host your own Networked Device or
other TCP/IP Service. Get your own domain like www.yourname.com, www.yourname.com.tw
etc. (Note: This domain must be registered with Internic via registration authorities such as
Network Solutions, DirectNIC, Register.com etc). Your domain name's dynamic IP address is
automatically tracked by a DDNS server.
Host your own Networked Device and much more no matter what your computer's IP address
may be and even if you have dialup, DSL or cable modem internet connection where your
computer's IP address changes all the time!! DDNS service supports all top level domain
names including but not limited to .com, .net, .org, .to, .uk etc.
2. Ethernet Network Environment
Normally, DDNS service is only necessary for the users that could only obtain dynamic IP
addresses. As to the users that could obtain the static valid IP address, they do not usually
have to apply the DDNS service. Before we decide if DDNS is necessary for the users, we
have to check what kind of Ethernet network environment we have to install our Networked
Device on.
(1) Environment of Fixed Valid IP Network
If users could obtain valid IP addresses, they could save the effort to apply DDNS service.
Because the IP address in this environment is fixed, users could input the IP address or
domain name of demo site directly in the IE browser.
(2) Environment of Dynamic IP Network
If users is under an environment of dynamic IP network (Dial-up xDSL), they have to apply a
domain name in advance. Then apply DDNS service. Finally setup the necessary information
of DDNS and PPPoE of the Networked Device in order to let the outside administrator be able
to access through internet.
3. Application Steps – DDNS & Domain Name
(1). Visit the following web site: http://www.dyndns.org/
(2). Click “Account”
(3). After the columns show up at the left side, click “Create Account”.
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(4). Fill the application agreement and necessary information.
a. Username
b. E-mail address and confirmation
c. Password and confirmation
d. Submit all the input information and finish creating an account
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Click these two options
(5). Check your e-mail mailbox. There will be an e-mail with a title “Your DynDNS Account
Information“. Click the hyperlink address to confirm the DDNS service that you just applied.
Then DDNS you applied activated.
Click to confirm
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(6). Enter the web page http://www.dyndns.org/
you just applied to login administration interface of DDNS server.
(7). If the correct username and password are input, you can see the following picture at the
top-right of the login page.
(8). Click the “Services”.
Input your account
again. Input your username and password that
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(9). Click the “ Dynamic DNS ”.
(10). Click the “Create Hosts”.
(11). We could create a domain name without any charge at this step. First, we input the host
name. (No.1) Then we pick a domain that is easy to remember. Finally (No.2), click the “Add
Host” to submit the domain name information. (No.3)
1
3
2
4. Setup the DDNS and PPPoE of network device
At last, users have to enter the web page of Networked Device and setup the necessary
information of DDNS and PPPoE after the application of DDNS service. Please check the user
manual to access the DDNS and PPPoE pages. After saving the modification, restart the
device. The external users could browse the Networked Device by the input of their domain
name.
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Appendix E:
Configure Port Forwarding Manually
The device can be used with a router. If the device wants to be accessed from the WAN, its IP
address needs to be setup as fixed IP address, also the port forwarding or Virtual Server function
of router needs to be setup. This device supports UPnP traversal function. Therefore, user could
use this feature to configure port forwarding of NAT router first. However, if user needs to
configure port forwarding manually, please follow the steps as below:
Manually installing the device with a router on your network is an easy 3–step procedure as
following:
1. Assign a local/fixed IP address to your device
2. Access the Router with Your Web browser
3. Open/Configure Virtual Server Ports of Your Router
1. Assign a local/fixed IP address to your device
The device must be assigned a local and fixed IP Address that allows it to be recognized by the
router. Manually setup the device with a fixed IP address, for example, 192.168.0.100.
2. Access the Router with Your Web browser
The following steps generally apply to any router that you have on your network. The PLANET
WNRT-620 is used as an example to clarify the configuration process. Configure the initial settings
of the router by following the steps outlined in the router’s Quick Installation Guide.
If you have cable or DSL service, you will most likely have a dynamically assigned WAN IP
Address. ‘Dynamic’ means that your router’s WAN IP address can change from time to time
depending on your ISP. A dynamic WAN IP Address identifies your router on the public network
and allows it to access the Internet. To find out what your router’s WAN IP Address is, go to the
Status screen on your router and locate the WAN information for your router. As shown on the
following page the WAN IP Address will be listed. This will be the address that you will need to
type in your web browser to view your camera over the Internet. Be sure to uncheck the Reset IP address at next boot button at the top of the screen after modifying the IP address. Failure to do
so will reset the IP address when you restart your computer.
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Your WAN IP Address will be listed here.
3. Open/set Virtual Server Ports to enable remote image viewing
The firewall security features built into the router and most routers prevent users from accessing
the video from the device over the Internet. The router connects to the Internet over a series of
numbered ports. The ports normally used by the device are blocked from access over the Internet.
Therefore, these ports need to be made accessible over the Internet. This is accomplished using
the Virtual Server function on the router. The Virtual Server ports used by the camera must be
opened through the router for remote access to your camera.
Follow these steps to configure your router’s Virtual Server settings
z
Click Enabled.
z
Enter a unique name for each entry.
z
Select Both under Protocol Type (TCP and UDP)
z
Enter your camera’s local IP Address (e.g., 192.168.0.100, for example) in the Private IP field.
z
If you are using the default camera port settings, enter 80 into the Public and PrivatePort section, click Add.
A check mark appearing before the entry name will indicate that the ports are enabled.
NOTE Some ISPs block access to port 80. Be sure to check with your ISP so that you can
open the appropriate ports accordingly. If your ISP does not pass traffic on port 80, you
will need to change the port the camera uses from 80 to something else, such as 8080.
Not all routers are the same, so refer to your user manual for specific instructions on
how to open ports.
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Enter valid ports in the Virtual Server section of your router. Please make sure to check the box
on this line to enable settings. Then the device can be access from WAN by the router’s WAN IP
Address.
By now, you have finished your entire PC configuration for this device.
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Appendix F: Power Line Frequency
COUNTRY
Argentina 220V 50 Hz
Australia 230V* 50 Hz
Austria 230V 50 Hz
Brazil 110/220V* 60 Hz
Canada 120V 60 Hz
China 220V 50 Hz
Finland 230V 50 Hz
France 230V 50 Hz
Germany 230V 50 Hz
Hong Kong 220V* 50 Hz
India 230V 50 Hz
Italy 230V 50 Hz
Japan 100V 50/60 Hz*
Malaysia 240V 50 Hz
VOLTAGEFREQUENCYCOMMENTS
*Neutral and line wires are reversed from that
used in Australia and elsewhere.
*Outlets typically controlled by adjacent
switch.
Though nominal voltage has been officially
changed to 230V, 240V is within tolerances
and commonly found.
*127V found in states of Bahia, Paran
(including Curitiba), Rio de Janeiro, Paulo and
Minas Gerais (though 220V may be found in
some hotels). Other areas are 220V only,
with the exception of Fortaleza (240V).
*Eastern Japan 50 Hz (Tokyo, Kawasaki,
Sapporo, Yokohoma, and Sendai); Western
Japan 60 Hz (Osaka, Kyoto, Nagoya,
Hiroshima)
Netherlands 230V 50 Hz
Portugal 230V 50 Hz
Spain 230V 50 Hz
Sweden 230V 50 Hz
Switzerland 230V 50 Hz
Taiwan 110V 60 Hz
Thailand 220V 50 Hz
United Kingdom 230V* 50 Hz
United States of America 120V 60 Hz
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*Outlets typically controlled by adjacent
switch.
Though nominal voltage has been offici ally
changed to 230V, 240V is within tolerances
and commonly found.
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Appendix G:
Troubleshooting & Frequently Asked Questions
Features
The video and audio codec is
adopted in the device.
The maximum number of user
accesses the device
simultaneously.
The device can be used outdoors
or not.
Status LED does not light up. Check and confirm that the DC power adaptor, included in
The device utilizes H.264, MPEG-4 and M-JPEG triple compression
to providing high quality images. Where H.264 and MPEG-4 are
standards for video compression and M-JPEG is a standard for
image compression.
The audio codec is defined as AMR for 3GPP and G.711/G.726 for
RTSP streaming.
The maximum number of users is limited to 20. However, it also
depends on the total bandwidth accessed to this device fro m cli en ts.
The maximum data throughput of the device is around 20~25Mbps
for UDP mode and 10Mbps for HTTP mode. Therefore, the actual
number of connected clients is varying by streaming mode, settings
of resolution, codec type, frame rate and bandwidth. Obviously, the
performance of the each connected client will slow down when many
users are logged on.
The device is not weatherproof. It needs to be equipped with a
weatherproof case for outdoors using. However, equipped with a
weatherproof case might disable the audio function of the device.
Install this device
packaged, is used. Secure the power connector and re-power it on
again.
The network cabling is required for
the device.
The device will be installed and
work if a firewall exists on the
network.
The username and password for
the first time or after factory default
reset
If a firewall exists on the network, port 80 is open for ordinary data
communication. The HTTP port and RTSP port need to be opened
on the firewall or NAT router.
Username = admin and leave password blank.
Note that it’s all case sensitivity.
Follow the steps below.
1. Restore the factory default setting by press pressing and holding
down more than 3 seconds on the device.
2. Reconfigure the device.
Check IP address of device by using the PLANET IPWizard program
or by UPnP discovery or set the device to default by Reset button.
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PLANET IP Wizard II program
cannot find the device.
z
Re-power the device if cannot find the unit within 1 minutes.
z
Do not connect device over a router. PLANET IP Wizard II
program cannot detect device over a router.
z
If IP address is not assigned to the PC which running PLANET IP
Wizard II program, then PLANET IP Wizard II program cannot
find device. Make sure that IP address is assigned to the PC
properly.
z
Antivirus software on the PC might interfere with the setup
program. Disable the firewall of the antivirus software during
setting up this device.
z
Check the firewall setting of your PC or Notebook.
Internet Explorer does not seem to
work well with the device
Make sure that your Internet Explorer is version 6.0 or later. If you
are experiencing problems, try upgrading to the latest version of
Microsoft’s Internet Explorer from the Microsoft webpage.
PLANET IP Wizard II program fails
to save the network parameters.
Network may have trouble. Confirm the parameters and connections
of the device.
UPnP NAT Traversal
Can not work with NAT router Maybe NAT router does not support UPnP function. Please check
user’s manual of router and turn on UPnP function.
Some IP cameras are working but
others are failed
Cannot access the login page and
other web pages of the Internet
Camera from Internet Explorer
Maybe too many IP cameras have been installed on the LAN, and
then NAT router is out of resource to support more cameras. You
could turn off and on NAT router to clear out of date information
inside router.
Access this device
z
Maybe the IP Address of the Internet Camera is already being
used by another device or computer. To confirm this possible
problem, disconnect the Internet Camera from the network first,
and then run the PING utility to check it out.
z
Maybe due to the network cable. Try correcting your network
cable and configuration. Test the network interface by connecting
a local computer to the Internet Camera via a crossover cable.
z
Make sure the Internet connection and setting is ok.
z
Make sure enter the IP address of Internet Explorer is correct. If
the Internet Camera has a dynamic address, it may have
changed since you last checked it.
z
Network congestion may prevent the web page appearing
quickly. Wait for a while.
The IP address and Subnet Mask of the PC and Internet Camera
must be in the same class of the private IP address on the LAN.
z
Make sure the http port used by the Internet Camera, default=80,
is forward to the Internet Camera’s private IP address.
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z
The port number assigned in your Internet Camera might not be
available via Internet. Check your ISP for available port.
z
The proxy server may prevent you from connecting directly to the
Internet Camera, set up not to use the proxy server.
z
Confirm that Default Gateway address is correct.
z
The router needs Port Forwarding feature. Refer to your router's
manual for details.
z
Packet Filtering of the router may prohibit access from an
external network. Refer to your router's manual for details.
z
Access the Internet Camera from the Internet with the global IP
address of the router and port number of Internet Camera.
z
Some routers reject the global IP address to access the Internet
Camera on the same LAN. Access with the private IP address
and correct port number of Internet Camera.
z
When you use DDNS, you need to set Default Gateway and DNS
server address.
z
If it’s not working after above procedure, reset Internet Camera to
default setting and installed it again.
Image or video does not appear in
the main page.
How to check the device’s ActiveX
is installed on your computer
Internet Explorer displays the
following message: “Your current
security settings prohibit
downloading ActiveX controls”.
The device work locally but not
externally.
z
The first time the PC connects to Internet Camera, a pop-up
Security Warning window will appear to download ActiveX
Controls. When using Windows XP, or Vista, log on with an
appropriate account that is authorized to install applications.
z
Network congestion may prevent the Image screen from
appearing quickly. You may choose lower resolution to reduce
the required bandwidth.
Go to C:\Windows\Downloaded Program Files and check to see if
there is an entry for the file “IPCamera Control”. The status column
should show “Installed”. If the file is not listed, make sure your
Security Settings in Internet Explorer are configured properly and
then try reloading the device’s home page. Most likely, the ActiveX
control did not download and install correctly. Check your Internet
Explorer security settings and then close and restart Internet
Explorer. Try to browse and log in again.
Setup the IE security settings or configure the individual settings to
allow downloading and scripting of ActiveX controls.
z
Might be caused from the firewall protection. Check the Internet
firewall with your system or network administrator. The firewall
may need to have some settings changed in order for the device
to be accessible outside your LAN.
z
Make sure that the device isn’t conflicting with any other web
server running on your LAN.
z
Check the configuration of the router settings allow the device to
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be accessed outside your local LAN.
z
Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
The unreadable characters are
displayed.
Frame rate is slower than the
setting.
Blank screen or very slow video
when audio is enabled.
Image Transfer on e-mail or FTP
does not work.
Use the operating system of the selected language. Set the
Encoding or the Character Set of the selected language on the
Internet Explorer.
z
The traffic of the network and the object of the image affect the
frame rate. The network congestion causes frame rate slower
than the setting.
z
Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
z
Ethernet switching hub can smooth the frame rate.
z
Your connection to the device does not have enough bandwidth
to support a higher frame rate for the streamed image size. Try
reducing the video streaming size to 160x120 or 320x240 and/or
disabling audio.
z
Audio will consume 32 kbps. Disable audio to improve video.
Your Internet connection may not have enough bandwidth to
support streaming audio from the device.
z
Default Gateway and DNS server address should be set up
correctly.
z
If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
Pan/Tilt does not work. (including
Click to Center and Preset
Positioning)
z
Click “Refresh” on the Internet Explorer when the communication
stops with the device. The image will refresh.
z
Other clients may be operating Pan/Tilt.
z
Pan/Tilt operation has reached the end of corner.
Pan/Tilt does not work smoothly. There may be a slight delay when you are using the Pan/Tilt feature
in conjunction with streaming audio and video. If you find that there
is a significant delay while panning or tilting the camera, try disabling
the audio streaming and/or reducing the video streaming size.
Video quality of the device
The focus on the Camera is bad. The lens is dirty or dust is attached. Fingerprints, dust, stain, etc. on
the lens can degrade the image quality.
The color of the image is poor or
strange.
z
Adjust White Balance.
z
To insure the images you are viewing are the best they can be,
set the Display property setting (color quality) to 16bit at least and
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24 bit or higher if possible within your computer.
z
The configuration on the device image display is incorrect. You
need to adjust the image related parameters such as brightness,
contrast, hue and sharpness properly.
Image flickers.
z
Wrong power line frequency makes images flicker. Make sure th e
50 or 60Hz format of your device.
z
If the object is dark, the image will flicker. Make the condition
around the Camera brighter.
Noisy images occur. The video images might be noisy if the device is located in a very
low light environment. Make the condition around the camera
brighter or turn the White-light LED on.
Miscellaneous
Can not play the recorded ASF file Please installed Microsoft®’s DirectX 9.0 or later and uses the
Windows Media Player 11.0 or later to play the AVI filed recorded by
the Device.
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Appendix H: Product Specification
Product
Video Specification
Image Sensor
Lens
View Angle (Horizontal / Vertical)
Scan Method
Signal to Noise
LED
Video Encoder
Rate Control
Video Resolution