Planet ICA-525, ICA-312 User Manual

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20 meter IR Vandal Proof
Dome Internet Camera
ICA-525
User’s Manual
Version: 3.00
Date: April. 2009
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Copyright
Copyright © 2009 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mecha nical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET. PLANET makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Any software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not PLANET, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Further, PLANET reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.
All brand and product names mentioned in this manual are trademarks and/or registered trademarks of their respective holders.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
To assure continued compliance. (example-use only shielded interface cables when connecting to computer or peripheral devices). Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the Following two conditions: ( 1 ) This device may not cause harmful interference, and ( 2 ) this Device must accept any interference received, including interference that may cause undesired operation.
Federal Communication Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.
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Safety
This equipment is designed with the utmost care for the safety of those who in st all and use it. However, spe cial attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment. All guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the equipment
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
WEEE Regulation
To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.

Revision

User’s Manual for PLANET 20 meter IR Vandal Proof Dome Internet Camera Model: ICA-525 Rev: 3.0 (April, 2009) Part No. EM-ICA525v3
.
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Table of Content
1. Introduction................................................................................................................ 5
1.1 Overview............................................................................................................. 5
1.2 Features..............................................................................................................5
1.3 Package Contents............................................................................................. 6
2. Basic Setup............................................................................................................... 7
2.1 System Requirements....................................................................................... 7
2.2 Physical Details.................................................................................................. 8
2.3 Hardware Installation........................................................................................ 9
2.4 Initial Utility Installation ................................................................................... 11
2.5 IP Wizard........................................................................................................... 14
2.6 Configure With IP Wizard............................................................................... 16
2.7 UPnP Function................................................................................................. 19
2.7.1 Windows XP.......................................................................................... 19
2.7.2 Windows Vista...................................................................................... 23
2.8 Setup ActiveX to use the ICA-525................................................................ 25
2.8.1 Internet Explorer 6 for Windows XP.................................................. 25
2.8.2 Internet Explorer 7 for Windows XP.................................................. 26
2.8.3 Internet Explorer 7 for Windows Vista............................................... 27
3. Web-based Management...................................................................................... 28
3.1 Introduction....................................................................................................... 28
3.2 Connecting to ICA-525 ................................................................................... 28
3.3 Live View........................................................................................................... 30
3.4 ActiveX Control ................................................................................................ 33
3.4.1 Digital Zoom.......................................................................................... 34
3.4.2 Record.................................................................................................... 34
3.4.3 Snapshot................................................................................................ 35
3.4.4 Voice....................................................................................................... 35
3.4.5 Statistics................................................................................................. 36
3.4.6 About...................................................................................................... 36
3.5 Network............................................................................................................. 37
3.5.1 Network.................................................................................................. 37
3.5.2 DDNS server......................................................................................... 38
3.5.3 PPPoE.................................................................................................... 40
3.5.4 Streaming.............................................................................................. 41
3.5.5 UPnP...................................................................................................... 42
3.5.6 IP Filter................................................................................................... 43
3.5.7 IP Notification........................................................................................ 44
3.6 Camera.............................................................................................................. 46
3.6.1 Picture.................................................................................................... 46
3.6.2 PTZ Setting ........................................................................................... 47
3.6.3 Preset Setting ....................................................................................... 48
3.6.4 Tour Setting........................................................................................... 48
3.7 System............................................................................................................... 50
3.7.1 System................................................................................................... 50
3.7.2 Date & Time...........................................................................................51
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3.7.3 Maintenance.......................................................................................... 52
3.8 Video.................................................................................................................. 54
3.8.1 Common................................................................................................ 54
3.8.2 MPEG4/VGA......................................................................................... 55
3.8.3 MPEG4/QVGA...................................................................................... 56
3.8.4 MPEG4/QQVGA................................................................................... 57
3.8.5 VIDEO/JPEG......................................................................................... 58
3.9 Audio.................................................................................................................. 59
3.10 User................................................................................................................. 60
3.11 E-Mail............................................................................................................... 61
3.12 Object Detection............................................................................................ 62
3.13 Event Server .................................................................................................. 63
3.13.1 FTP Server.......................................................................................... 63
3.13.2 TCP Server.......................................................................................... 64
3.13.3 HTTP Server....................................................................................... 65
3.14 Event Schedule.............................................................................................. 66
3.14.1 Setting.................................................................................................. 66
3.14.2 Record ................................................................................................. 67
Appendix A: Troubleshooting & FAQ........................................................................... 68
Appendix B: PING IP Address...................................................................................... 71
Appendix C: Bandwidth and Video Size Estimation................................................. 72
Appendix D: DDNS Application.................................................................................... 74
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1. Introduction

The PLANET ICA-525 is a 20 meter IR Vandal Proof Dome Internet Camera which is designed with vandal-proof and IP66 weather-proof case. It can provide the best solution for both of indoor and outdoor installation. The vandal-proof design with die-cast aluminum body that can prevent the artificially destroy. Water-resistant construction with weather-proof solid housing that use the Aluminum rugged, all-weather waterproof enclosure maintains the reliable operation in any environment.
The ICA-525 features zero-lux illumination. The 24 IR illuminator built around the lens brings the clearest vision at night with built 1/3” color Sony CCD sensor up to 20 meters of distance. The
3.7mm to 12mm vari-focal auto iris lens is standard, allowing for easy installation and camera angle adjustment. Built-in IR-cut filter, ICA-525 can get good video quality in the day / night.
The PLANET ICA-525 is a powerful Internet Camera with majority strong feature. Built-in the dual-codec, MPEG-4 and M-JPEG video streaming compression and multi-profile support stands for video stream simultaneously. Moreover, the resolution can also differ from one user to another. Up to 10 users can have access to the ICA-525 at any point in time simultaneously. The ICA-525 takes surveillance to use 2-way audio. It can remotely talk to anyone at ICA-525 site when adding a speaker and microphone on ICA-525.
The professional management software - PLANET Cam Viewer, is a multi-camera video surveillance application which can handle ICA-525 to provide monitoring, recording and event management functions. That offers you to setup a comprehensive and effective surveillance system quickly and easily. It can provide a real professional security environment to protect your property and your life.

1.1 Overview

This user’s manual explains how to operate the 20 meter IR Vandal Proof dome internet camera from a computer. Basically, the user’s manual is written to be read on the computer display. However, users might consider printing it out to access easily and read it before you operate the Network Camera.

1.2 Features

AXIS compatible SDK
Clear and high resolution quality pictures for day and night with High quality of 1/3” SONY
480TVL CCD
LED used on ICA-525 are 4 times brighter than ordinary IR LED and visible distance up to 20
meter
3GPP for 3G mobile remote applications
Multi-profile encoder supports MPEG-4 and M-JPEG video compression simultaneously and
30fps for all resolution
Easy configuration: Network administrators can configure and manage ICA-525 via
Windows-based utility or web interface
DDNS, PPPoE and FTP uploading supports more alternatives in surveillance network
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Motion Detection: the motion detection feature can monitor any suspicious movement in
specific area
2-way audio supported when adding external speaker and microphone
ICA-525 with IR-cut filter that can get better video quality even in the daytime.
IP-66 protection for outdoor using

1.3 Package Contents

User can find the following items in the package for ICA-525:
ICA-525 x 1 Power Adapter x 1 L-wrench x 1 Screws x 4 Telephone box x 1 CD Disk x 1 Quick Installation Guide x 1
NOTE :
1. If any of the above items are missing, please contact your dealer immediately.
2. Using the power supply that is not the one included in ICA-525 packet will cause damage and void the warranty for this product.
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2. Basic Setup

This chapter provides details of installin g and configuring the ICA-525

2.1 System Requirements

Network Interface 10/100MBase-TX Ethernet Monitoring System Recommended for Internet Explorer 6.0 or later Basic System Hardware · CPU: Pentium 4, 3.0GHz or above
· Memory Size : 512 MB (512 MB or above Recommended )
· VGA card resolution : 1024 x 768 or above
· VGA card memory : 64 M B or above
· Sound card: Necessary
· Network bandwidth: In VGA resolution mode, minimum upload bandwidth is 1Mbps.
NOTE: The listed information is minimum system requirements only. Actual requirement will
vary depending on the nature of your environment.
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2.2 Physical Details

Identification of ICA-525 cables
RJ-45 LAN Video Out
RS-485 & DI/DO (Connect to the bundled TEL box
12V DC In
Line In
Line Out
1. RJ45 LAN socket: Connect to PC or Hub/Switch. For connect to 10Base-T Ethernet or 100Base-TX Fast Ethernet cabling. This Ethernet port built N-Way protocol can detect or negotiate the transmission speed of the network automatically. Please use Category 5 “straight through” cable to connect the ICA-525 to a 100Mbps Fast Ethernet network switch or hub.
NOTE: In case you need to connect the device to PC or notebook directly, you should use
cross over cable instead.
2. RS-485 & DI/DO: Connect RS-485 to external scanner and connect to sensor in and alarm out devices.
Inside the TEL box:
Name Function
12VDC DC 12V output (50mA maximum) GND GND D+ RS485 data + D- RS485 data ­DI Digital signal input DO Digital signal output
NOTE: The RS-485 of ICA-525 is master that can control external scanner.
3. Local Video output (BNC port): The Network Camera also provides composite video output.
User can use BNC video cable to connect the Network Camera with a TV monitor or VCR.
4. DC-in Jack: The input power is 12VDC. Note that supply the power to the Network Camera
with standard power adapter included in package. Otherwise, the improper power adapter may damage the unit and result in danger.
5. Line in (audio in): Connect an audio input source to the ICA-525.
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6. Line out (audio out): Connect a loud speaker to the ICA-525. This function is for voice alerting and two-way audio.

2.3 Hardware Installation

1. Use the provided L-wrench; loosen the tamper-resistant housing cover (with screws still attached on the cover). The unit has factory installed side conduit entry and one may adjust the cables to back conduit entry according to installation requirement.
Note: During the installation, please take care and avoid crash. That may cause the device damage.
2. Set the mounting base onto the wall or ceiling and center it over the mounting hole, using the supplied four retaining screws to secure the main body.
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3. Set the proper image by moving the camera body and set the focus by turning the lens to left or right direction.
NOTE: 1. Vari-Focal Dome Operation Guide: Once the picture appears on the monitor, open
the cover and adjust the lens wrench to “NEAR Å Æ FAR”, get the view zoom that you desire, and then adjust the focus wrench of the lens to obtain the best picture. After adjustment, tighten both wrenches.
2. During adjust focus, please take cares that don’t touch, collision and knock sensor.
Zoom Adjustment
NEAR
TELE
FAR
WIDE
Focal Adjustmen
4. When the ICA-525 focus adjustment has been completed, use the provided L-wrench to fasten the tamper-resistant housing to the main body.
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5. When using the side conduit cabling, it is suggested to cover the cables using metal covers (to prevent external damage and for waterproof prevention), and wined the waterproof adhesive type onto the metal cover before installation.
6. Connect the LAN cable to Ethernet’s switch or hub and the DC-Jack to the power source. The video output to monitor or other video through a 75 Ohms type coaxial cable if you will use BNC cable.
7. Done

2.4 Initial Utility Installation

This chapter shows how to quick set up your ICA-525. The ICA-525 is with the default settings. However to help you find the networked camera quickly the windows utility-IP Wizard can search the cameras in the network that shall help you to configure some basic setting before you started advanced management and monitoring.
1. Insert the bundled CD into the CD-ROM drive to launch the autorun program. Once completed, a welcome menu screen will appear. Please click your IP camera model name to next page.
2. Click the “IP Wizard” hyperlink; you will see the InstallShield Wizard dialog box as bel ow. NOTE: If the welcome screen does not appear, click “Start” at the taskbar. Then, select
“Run” and type “D:\Utility\IPWizard\setup.exe”, assume D is your CD-ROM drive.
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3. The “Welcome to the InstallShield Wizard for IP Wizard” will display on the screen and click “Next” to continue.
4. Please click “Next” to install with original settings, or you may click “Change…” button to modify the install folder then press “Next” to continue.
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5. Please click “Install” to start the installation.
6. Please click “Finish” to complete the installation
7. Please double-click the utility icon utility.
on the desktop then you will see the ICA-525
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2.5 IP Wizard

When you installed the ICA-525 on a LAN environment, you may execute IP Wizard to discover ICA-525’s IP address and set up related parameters in the ICA-525.
Search Button: When click Search button, a searching window will pop up. IP Wizard is st arting to search ICA-525
on the LAN. The message “No Network Devices Is Found” will appear on this window if IP Wizard cannot find any camera on the LAN. Otherwise, existed cameras will be listed. If total quantity is over, please move the cursor to Information Box. Click on the left button of the mouse and the Information Box of the Listing Window will roll upward automatically; on the contrary, move the cursor to the Information Box on the top of Listing Window and click on the left button of the mouse and Listing Window will roll downward.
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Wizard Button:
When IP Wizard finds your camera, Wizard button will become available. Plea se select the device you would like to configure in the Information Box. The device will turn into yellow which means this device is selected; please press “Wizard” button. Or you could double click the mouse left key on the selected camera. Relative settings will be carried out. Details of Install Wizard will be specified as Section 2.6.
About Button: When click “About” button, you will see the version information of IP Wizard shown in the pop-up
dialog box.
Exit Button: Click “Exit” button will close the IP Wizard Program.
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2.6 Configure With IP Wizard

After pressing Installation Wizard, please key in Username and Pa ssword of the device when login dialog box appears on the screen. You can login the setup page if authorized name and password is correct. Default username/password for machine login: admin/<no password>
Wizard Page 1: Username and Password
This page is about the change of the authorized user name and password of the selected device. If you don’t want to change them, please click “Next” to move to the next page. Press “Exit” button if you don’t want to set up right now. If you want to change authorized name or password, you have to check the box in front of ID or New Password. Authorized Username should contain at least 5~ 20 characters and New Password should contain at least 4~8 characters.
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Wizard Page 2: LAN Setting
This page is about the select of Static IP or DHCP ON.
LAN You can configure this ICA-525 to obtain its address automatically or manually
assign. If there is a DHCP server in your network environment and you select
“DHCP ON”, ICA-525 can automatically obtain an IP address. If you don’t
have DHCP server or you want to use fixed IP address, please select “Static IP” and fill in the following fields with proper parameters.
IP Address IP address is a unique number for identifies this device on the WAN or LAN.
These numbers are usually shown in groups separated by periods, for example: 192.168.0.200
Subnet Mask Subnets allow network traffic between hosts to be separated based on the
network's configuration. In IP networking, traffic takes the form of packets. IP subnets advance network security and performance to some level by organizing hosts into logical groups. Subnet masks contain four bytes and usually appear in the same "dotted decimal" data. For example, a very common subnet mask in its binary demonstration 11111111 11111111 11111111 00000000 will usually be shown in the corresponding, more readable form as 255.255.255.0.
Def. Gateway A gateway is a piece of software or hardware that passes information between
networks. You'll see this term most often when you either log in to an Internet site or when you're transient email between different servers.
DNS1 When you send email or position a browser to an Internet domain such as
xxxxx.com, the domain name system translates the names into IP addresses. The term refers to two things: the conventions for naming hosts and the way the names are control across the Internet.
DNS2 The same function as DNS1. It is optional, not necessary
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Note: If no IP address is assigned after 30 seconds, the ICA-525 will work with its default IP
address 192.168.0.20. User may now open your web browser, and key in http://192.168.0.20 in
the address bar of your web browser to logon ICA-525’s web configuration page.
Wizard Page 3: Confirmation
This page shows the new configurations. If it is correct, please press “Submit” icon and the setting information will be save to your ICA-525. Click on “Exit” to close this window.
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2.7 UPnP Function

NOTE: Windows 2000 does not support UPnP feature.

2.7.1 Windows XP

UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled device. If the operating system, Windows XP, of your PC is UPnP enabled, the device will be very easy to configure. Use the following steps to enable UPnP settings only if your operating system of PC is running Windows XP.
Go to Start > Settings, and Click Control Panel
The “Control Panel” will display on the screen and double click Add or Remove Programs to continue
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The “Add or Remove Programs” will display on the screen and click Add/Remove Widows Components to continue.
The following screen will appear, select Networking Services and click Details to continue
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The “Networking Services” will display on the screen, select Universal Plug and Play and click OK to continue.
Please click Next to continue
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The program will start installing the UPnP automatically. You will see the below pop-up screen, please wait while Setup configures the components.
Please click Finish to complete the UPnP installation
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Double-click My Network Places on the desktop, the “My Network Places” will display on the screen and double-click the UPnP icon with ICA-525 to view your device in an internet browser.

2.7.2 Windows Vista

UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled device. If the operating system, Windows Vista, of your PC is UPnP enabled, the device will be very easy to configure. Use the following steps to enable UPnP settings only if your operating system of PC is running Windows Vista.
Go to Start > Control Panel > Network and Internet > Network and Sharing Center, and turn on Network Discovery.
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Double-click My Network Places on the desktop, the “My Network Places” will display on the
screen and double-click the UPnP icon with ICA-525 to view your device in an internet browser.
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2.8 Setup ActiveX to use the ICA-525

The ICA-525 web pages communicate with the ICA-525 using an ActiveX control. The ActiveX control must be downloaded from the ICA-525 and installed on your PC. Your Internet Explorer security settings must allow for the web page to work correctly. To use the ICA-525, user must setup his IE browser as follows:

2.8.1 Internet Explorer 6 for Windows XP

From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” ΔCustom Level…”, please setup your “Settings” as follow.
Set the first 3 items
Download the signed A ctiveX co ntrols
Download the unsigned ActiveX controls
Initialize and script the ActiveX controls not masked as safe to Prompt
By now, you have finished your entire PC configuration for ICA-525.
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2.8.2 Internet Explorer 7 for Windows XP

From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” ΔCustom Level…”, please setup your “Settings” as follow.
Set the first 3 items
Allow previously unused ActiveX control to run…
Allows Script lets
Automatic prompting for ActiveX controls
By now, you have finished your entire PC configuration for ICA-525.
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2.8.3 Internet Explorer 7 for Windows Vista

From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” Î ”Internet” ΔCustom Level…”, please setup your “Settings” as follow.
Enable “Automatic prompting for ActiveX controls”
Prompt “Initialize and script active controls not marked….”
From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” Î ”Trusted Sites” ΔCustom Level…”, please setup your “Settings” as follow.
Enable “Automatic prompting for ActiveX controls”
Prompt “Initialize and script active controls not marked….”
By now, you have finished your entire PC configuration for ICA-525.
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3. Web-based Management

This chapter provides setup details of the ICA-525’s Web-based Interface.

3.1 Introduction

The ICA-525 can be configured with your Web Browser. Before configure, please make sure your PC is under the same IP segment with ICA-525.

3.2 Connecting to ICA-525

z Use the following procedure to establish a connection from your PC to the ICA-525. z Once connected, you can add the ICA-525 to your Browser’s Favorites or Bookmarks.
Start the web browser on the computer and type the IP address of the ICA-525. The Default IP: “ http://192.168.0.20
The login window of ICA-525 will appear, Default login username/password is : admin/ <no password>
;
NOTE: If the User name and Password have been changed with IP Wizard, please enter
the new User name and Password here.
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Web browser may display the “Security Warming” window, select “Yes” to install and run the ActiveX control into your PC.
After the ActiveX control was installed and run, the first image will be displayed.
NOTE: If you log in the ICA-525 as an ordi nary user, setting function will be not available. If
you log in the ICA-525 as the administrator, you can perform all the settings provided within the device.
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A

3.3 Live View

Start-up screen will be as follow no matter an ordinary users or an administrator.
Video Profile
ctiveX Control
Streaming Protocol
Language
Setting Menu
PTZ Control
2-Way Audio
Monitor Image Section
Monitor Image Section The image shot by the ICA-525 is shown here. The date and time are
Video Profile The ICA-525 support multi-profile for both MEPG-4 and M-JPEG
ActiveX Control The plug-in ActiveX control supports a lot of functions by clicking the
2-Way Audio The ICA-525 supports 2-way audio function. User can chose to
De-Interlace
displayed at the top of the window.
simultaneously. User can chose the proper and/or preferred profile here.
left mouse button. Note that this feature only supports on the ActiveX control within Microsoft® Internet Explorer.
enable or disable this function by toggling the icon below
: Disable audio uploading function.
Video Information
: Enable audio uploading function.
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De-Interlace The device also supports de-interlace function inside ActiveX. User
can chose to enable or disable this function by toggling the icon below.
: Disable de-interlace function.
: Enable de-interlace function.
Setting Menu This function is detail setting for ICA-525 that only available for user
logged into ICA-525 as administrator.
Streaming Protocol User can select proper streaming protocol according to networking
Language The device could provide multiple languages to meet customer’s
Item Action
Network Camera Adjust camera parameters System Video Configure bit rate and frame rate of video profiles
Audio Configure audio parameters User Setup user name, password and login privilege E-Mail Setup E-Mail configuration Object Detection Setup Object detection
Event Server Event Schedule Configure the schedule while event triggered
environment.
requirement.
Configure Network settings such as DHCP, DDNS, 3GPP, PPPoE and UPnP
Configure system information, date & time, maintenance, and view system log file.
This device is a client site and configure information to upload images to server
Video Information Display video information including video format, resolution, frame
rate and bit rate.
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A
PTZ Control Click to display the following control panel:
Hide PTZ Control
Camera Direction
Camera Speed
Preset
Go Tour
uto Pan
Hide PTZ Control Click the icon will hide the PTZ control function. Camera Direction Control camera up/down/left/right and home position. Camera Speed Choose the speed of Pan and Tilt.
Preset Tour Select one of the camera tours. Camera tour is comprised by series of
Go Tour Execute the selected camera tour. Auto Pan Execute the auto pan of camera. While auto pan is running, the camera will
Add/Update the preset positions or go to one of these positions.
preset locations.
swing the camera automatically. Note that the speed of auto pan is fixed and cannot be adjustable.
Tour
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3.4 ActiveX Control

The plug-in ActiveX control supports a lot of functions by clicking the left mouse button. Note that this feature only supports on the ActiveX control within Microsoft® Internet Explorer.
On the ActiveX control icon, click the LeftMouseButton, then a menu pop-up. This menu provides features that are unique to the ActiveX control. These features include:
• “Digital Zoom”,
• “Record”,
• “Snapshot”,
• “Voice”,
• “Statistics”,
• “About”
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3.4.1 Digital Zoom

Click Digital Zoom to active this function as above. User can drag or scale the box over the video to adjust zoom ratio and position.

3.4.2 Record

Click Record to activate this function. Press Record button to start recording. The video file is saved as ASF format into your local PC. While you want to stop it, press Stop to stop recording. Select Browser, the pop-up window to select the save path and file name prefix, select OK to continue.
After stop recording, list the files, this file is named as Video_yyyymmddhhmmss.asf The ASF files can be display by the standard Windows Media Player, but it needs the DixectX 9.0
or later version to be installed. NOTE: Default save path is “C:\Documents and Settings\All user\Desktop
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3.4.3 Snapshot

Click Snapshot to activate this function. Press Snapshot button to take a picture. The image file is saved as JPEG format into your local PC. Select Browser, the pop-up window to select the save path and file name prefix, select OK to continue.
If you like to retrieve the saved image, select the file to display the saved image by using any one of graph editing tools.
NOTE: Default save path is “C:\Documents and Settings\All user\Desktop

3.4.4 Voice

Click Volume to activate this function. These have two control bars for speaker and microphone volume. Scroll this control bar to adjust the audio attribute. Check the volume mute will mute the speaker output.
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3.4.5 Statistics

Click Statistics to activate this function. A window will be popup to show the statistics information of the streaming status. Note that this information is the statistics between the device and your local PC.

3.4.6 About

Click About to show the ActiveX information
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3.5 Network

Use this menu to configure the network to connect the device and the clients.

3.5.1 Network

This section provides the menu of connecting the device through Ethernet cable.
MAC Address Display the Ethernet MAC address of the device. Note that user cannot
change it.
Obtain an IP
address
automatically
(DHCP)
IP address, Subnet
mask, Gateway,
1st DNS, 2nd DNS
server
IP Address This address is a unique numbers that identifies a computer or device on
DHCP: Stands for Dynamic Host Configuration Protocol. Enable this
checked box when a DHCP server is installed on the network to issue IP
address assignment. With this setting, the IP address is assigned
automatically. If this device cannot get an IP address within limited tries, the
device will assign a default IP address, 192.168.0.20, by itself as the default
IP address.
If you do not select Obtain an IP address automatically, then you need to
enter these network parameters by yourself.
the WAN or LAN. These numbers are usually shown in groups separated by
periods, for example: 192.168.0.200
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Subnet Mask Subnets allow network traffic between hosts to be separated based on the
network's configuration. In IP networking, traffic takes the form of packets.
IP subnets advance network security and performance to some level by
organizing hosts into logical groups. Subnet masks contain four bytes and
usually appear in the same "dotted decimal" data. For example, a very
common subnet mask in its binary demonstration 11111111 11111111
11111111 00000000 will usually be shown in the corresponding, more
readable form as 255.255.255.0.
Gateway A gateway is a piece of software or hardware that passes information
between networks. You'll see this term most often when you either log in to
an Internet site or when you're transient email between different servers.
Primary DNS When you send email or position a browser to an Internet domain such as
xxxxx.com, the domain name system translates the names into IP
addresses. The term refers to two things: the conventions for naming hosts
and the way the names are control across the Internet.
Secondary DNS The same function as DNS1. It is option not necessary
Note: need to reboot the device to take this setting effect.
HTTP Port
When the configuration is finish, please click “OK” to save and enable the setting.
The device supports two HTTP ports. The first one is default port 80 and this port is fixed. This port is very useful for Intranet usage. The second HTTP port is changeable. Users could assign the second port number of http protocol, and the WAN users should follow the port number to login. If the http port is not assigned as 80, users have to add the port number in back of IP address. For example: http://192.168.0.20:80.
If multiple devices are installed on the LAN and also required to be accessed from the WAN, then the HTTP Port can be assigned as the virtual server port mapping to support multiple devices.

3.5.2 DDNS server

DDNS: Stands for Dynamic Domain Name Server
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The device supports DDNS. If your device is connected to xDSL directly, you might need this feature. However, if your device is behind a NAT router, you will not need to enable this feature. Because DDNS allows the device to use an easier way to remember naming format rather than an IP address. The name of the domain is like the name of a person, and the IP address is like his phone number. On the Internet we have IP numbers for each host (computer, server, router, and so on), and we replace these IP numbers to easy remember names, which are organized into the domain name. As to xDSL environment, most of the users will use dynamic IP addresses. If users want to set up a web or a FTP server, then the Dynamic Domain Name Server is necessary. For more DDNS configuration, please consult your dealer.
Your Internet Service Provider (ISP) provides you at least one IP address which you use to connect to the Internet. The address you get may be static, meaning it never changes, or dyn amic, meaning it’s likely to change periodically. Just how often it changes, depends on your ISP. A dynamic IP address complicates remote access since you may not know what your current WAN IP address is when you want to access your network over the Internet. The solution to the dynamic IP address problem comes in the form of a dynamic DNS service.
The Internet uses DNS servers to lookup domain names and translates them into IP addresses. Domain names are just easy to remember aliases for IP addresses. A dynamic DNS service is unique because it provides a means of updating your IP address so that your listing will remain current when your IP address changes. There are several excellent DDNS services available on the Internet and best of all they’re free to use. One such service you can use is www.DynDNS.org. You’ll need to register with the service and set up the domain name of your choice to begi n using it. Please refer to the home page of the service for detailed instructions or refer to Appendix D for more information.
DDNS To enable or disable the DDNS service here. Server Name Choose the built-in DDNS server. DDNS Host The domain name is applied of this device. User Name The user name is used to log into DDNS.
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Password The password is used to log into DDNS.

3.5.3 PPPoE

PPPoE: Stands for Point to Point Protocol over Ethernet A standard builds on Ethernet and Point-to-Point network protocol. It allows ICA-525 connect to
Internet with xDSL or cable connection; it can dial up your ISP and get a dynamic IP address. For more PPPoE and Internet configuration, please consult your ISP.
It can directly connect to the xDSL, however, it should be setup on a LAN environment to program the PPPoE information first, and then connect to the xDSL modem. Power on again, then the device will dial on to the ISP connect to the WAN through the xDSL modem.
The procedures are
• Connect to a LAN by DHCP or Fixed IP
• Access the device, enter Setting Î Network Î PPPoE as below
PPPoE To enable or disable the PPPoE service here. User Name Type the user name for the PPPoE service which is provided by ISP. Password Type the password for the PPPoE service which is provided by ISP.
IP Address, Subnet Mask, and Gateway
Status Shows the Status of PPPoE connection.
Shows the IP information got from PPPoE server site.
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3.5.4 Streaming

RTSP is a streaming control protocol, and a starting point for negotiating transports such as RTP, multicast and Unicast, and for negotiating codecs. RTSP can be considered a "remote control" for controlling the media stream delivered by a media server. RTSP servers typically use RTP as the protocol for the actual transport of audio/video data.
RTSP Port Choose the RTSP port. The RTSP protocol allows a connecting client to start a
video stream. Enter the RTSP port number to use. The default value is 554.
RTP Port Specify the range of transmission port number of video stream. The default range
is 50000 to 50999. User can specify a number between 1024 and 65535.
To use the 3GPP function, in addition to previous section, you might need more information or configuration to make this function work.
NOTE: To use the 3GPP function, it strongly recommends installing the Networked Dev ice with
a public and fixed IP address without any firewall protection.
RTSP Port Port 554 is the default for RTSP service. However, sometimes, some service
providers change this port number for some reasons. If so, user needs to change this port accordingly.
Dialing procedure
1. Choose a verified player (PacketVideo or Realplayer currently)
2. Use the following URL to access: rtsp://host/mpeg4/media.3gp Where host is the host name or IP address of the camera.
Compatible 3G mobile phone Please contact your dealer to get the approved list of
compatible 3G phone.
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3.5.5 UPnP

UPnP is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled Network Camera. If your operating system is UPnP enabled, the device will automatically be detected and a new icon will be added to My Network Places. If you do not want to use the UPnP functionality, it can be disabled
In addition, this device also provides UPnP IGD function for NAT traversal easily. Use NAT traversal when your device is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router will be forwarded to the device.
UPnP To enable or disable the UPnP service here. Friendly Name Shows the friendly name of this device here. UPnP NAT Traversal When enabled, the device will attemp t to configure port mapping in a
NAT router on your network, using UPnP. Note that UPnP must be enabled in the NAT router first.
Port Range The port range will open in NAT router. External IP Address Show the IP address and port for WAN access through Internet. If NAT
traversal is configured successfully, user can use this IP address and port to access this device.
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3.5.6 IP Filter

You can enter different users IP address which are allowing enter or denying by the device.
IP Filter To enable or disable the IP filter function here. IP Filter Policy Cho ose the filter policy where is denying or allowing.
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3.5.7 IP Notification

In case the IP address is changed, system is able to send out an email to alert someone if the function is enabled.
SMTP Notification (e-mail) If enable this function, then the Send to“ and Subject field
need to be filled.
Send To Type the receivers e-mail address. This address is used for reply
mail.
Subject Type the subject/title of the E-mail. TCP Notification If enable this function, then the TCP Server“, “TCP Port, and
Message fields need to be filled. TCP Server Type the server name or the IP address of the TCP server. TCP Port Set port number of TCP server. Message The message will be sent to FTP server. HTTP Notification If enable this function, then the fields below need to be filled. URL Type the server name or the IP address of the HTTP server. HTTP Login Name Type the user name for the HTTP server.
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HTTP Login Password Type the password for the HTTP server. Proxy Address Type the server name or the IP address of the HTTP Proxy. Proxy Port Set port number of Proxy. Proxy Login Name Type the user name for the HTTP Proxy. Proxy Login Password Type the password for the HTTP Proxy. Custom Parameter User can set specific parameters to HTTP server. Message The message will be sent to HTTP server.
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3.6 Camera

Use this menu to set the function of the camera of ICA-525

3.6.1 Picture

Brightness Large value will brighten camera. Sharpness Large value will sharpen camera. Contrast Large value will contrast camera heavily. Local Video Output Check this item if a TV or video monitor has been connected to video
output of the Network Camera. Un-check it if not any device has been connected. Otherwise, the image will be too brightness
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3.6.2 PTZ Setting

PTZ Protocol Type The Network Camera is connected to built-in ICA-525 and controls this
device thru RS485 bus.
Baud Rate This is the communication speed between network module and ICA-525.
Note that please DO NOT changes the default value except on special purpose. If so, user needs to check and set value properly for both sides
Camera ID This is the camera ID set in speed dome camera. Note that please DO
NOT changes the default value except on special purpose. If so, user needs to check and set value properly for both sides
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3.6.3 Preset Setting

This page provides the edit tool to modify or delete the “Preset Setting” item by item.

3.6.4 Tour Setting

Up to 64 positions can be preset, and the camera can be programming to move to the preset position sequentially.
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Tour Name The group name of the sequence of camera tour. The maximum number of
camera tour is 16.
Running Enable or disable this camera tour. Preset Set the sequence of the tour. Maximum 16 points can be assigned. The selected
preset position is added in the Sequence list from 1 to 16.
Wait Time Type a period of time during which the camera is to stay at each preset point,
between 0 to 36000 seconds.
To use the camera tour function, user must preset some camera positions first. The maximum number of preset points is 64.
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3.7 System

Use this menu to perform the principal settings of ICA-525.

3.7.1 System

Device Title You can enter the name of this unit here. It’s very useful to identify the
specific device from multiple units. Software Version This information shows the software version in the device. Log User can check the system log information of the device, including the
Main Info, Appended Info, Operator IP, and so on …
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3.7.2 Date & Time

You can setup the time setting of ICA-525, make it synchronized with PC or remote NTP server. Also, you may select the correct time zone of your country.
Server Date & Time
PC Time Displays the date and time of the connected PC
Adjust
NTP Server Name Type the host name or IP address or domain name of the NTP server. NTP Sync. Interval Select an interval between 1 and 23 hours at which you want to adjust
Time Zone Set the time difference from Greenwich Mean Time in the are a wh ere the
Displays the date and time of the device
Manual setting: Click this option to set time and date manually
Synchronize with NTP:
Synchronize with PC:
the device’s time referring to NTP server
device is installed.
Click this option if you want to synchronize the device’s date and time with those of time server called NTP server (Network Time Protocol)
Click this option to enable time synchronization with PC time
Daylight Saving Check this item to enable daylight saving adjustment.
Daylight Saving Start Time
Sets up the date and time of daylight saving start time.
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Daylight Saving Stop Time
Daylight Saving Offset

3.7.3 Maintenance

Sets up the date and time of daylight saving stop time.
Sets up the date of daylight saving offset.
Hard Factory Default (Include the network setting)
Factory Default (Except the network setting)
Backup Setting To take a backup of all of the parameters, click this button. If
Restore Setting Click the “Browse” button to locate the saved backup file and then
Firmware Upgrade The device supports new firmware upgrade.
1. Close all other application programs which are not necessary for
Recall the device hard factory default settings. Note that click this button will reset all device’s parameters to the factory settings (including the IP address).
The unit is restarted and most current settings are reset to factory default values. This action will not reset the network setting.
necessary, it will then be possible to return to the previous settings, if settings are changed and there is unexpected behavior.
click the “Restore Setting” button. The settings will be restored to the previous configuration.
firmware update.
2. Make sure that only you access this device at this moment
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3. Disable Motion Detection function.
4. Select “Firmware name
5. Select the Firmware binary file. (Note that it must make sure that
the Firmware only applies to this device, once update, it will be burned into FLASH ROM of system.)
6. Once the firmware file was selected, select “Upgrade”.
7. The upgrade progress information will be displayed on
the screen.
8. A message will be shown while the firmware upgraded. Once the upgrading process completed, the device will reboot the system automatically.
9. Please wait for 80 seconds, and then you can use IP Wizard to
search the device again.
Warning!!! The download firmware procedure cannot be interrupted. If the power and/or
network connection are broken during the download procedure, it might possibly cause serious damage to the device.
Please be aware that you should not turn off the power during updating the firmw are and wait for finish message.
Furthermore, do not try to upgrade new firmware if it’s not necessary. System Restart The device is restarted without changing any of the settings.
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3.8 Video

This device provides more video profiles as below to support different request to each client simultaneously. Each user can choose his preferred video profile as his request independently.

3.8.1 Common

Text Overlay Setting There are some important information can be embedded into image,
including date, time, and/or text.
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3.8.2 MPEG4/VGA

Video Type It’s MPEG4 mode in this profile
Resolution It’s VGA mode (640x480) in this profile
Bit rate Control Defines the rate control method of this profile. There are two options:
Constant Bit Rate (CBR) or Variable Bit Rate (VBR). For CBR, the video bit rate is between 384kbps and 4096kbps. User can set the desired bit rate to match the limitation of bandwidth. For VBR, user should choose the quality level to set the video quality rather than bit rate. The quality level is between 1 and 100. The higher value is the better quality.
Max Frame Rate Defines the targeted frame rate of this profile. For example, set the frame
rate to 15 fps, then the image will be updated for 15 frames per second. User can set the desired max frame rate versus video quality under the limited bandwidth.
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3.8.3 MPEG4/QVGA

Video Type It’s MPEG4 mode in this profile.
Resolution It’s QVGA mode (320x240) in this profile.
Bit rate Control Defines the rate control method of this profile. There are two options:
Constant Bit Rate (CBR) or Variable Bit Rate (VBR). For CBR, the video bit rate is between 128kbps and 1024kbps. User can set the desired bit rate to match the limitation of bandwidth. For VBR, user should choose the quality level to set the video quality rather than bit rate. The quality level is between 1 and 100. The higher value is the better quality.
Max Frame Rate Defines the targeted frame rate of this profile. For example, set the frame
rate to 15 fps, then the image will be updated for 15 frames per second. User can set the desired max frame rate versus video quality under the limited bandwidth
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3.8.4 MPEG4/QQVGA

Video Type It’s MPEG4 mode in this profile.
Resolution It’s QQVGA mode (160x120) in this profile.
Bit rate Control Defines the rate control method of this profile. There are two options:
Constant Bit Rate (CBR) or Variable Bit Rate (VBR). For CBR, the video bit rate is between 24kbps and 320kbps. User can set the desired bit rate to match the limitation of bandwidth. For VBR, user should choose the quality level to set the video quality rather than bit rate. The quality level is between 1 and 100. The higher value is the better quality.
Max Frame Rate Defines the targeted frame rate of this profile. For example, set the frame
rate to 15 fps, then the image will be updated for 15 frames per second. User can set the desired max frame rate versus video quality under the limited bandwidth.
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3.8.5 VIDEO/JPEG

Video Type It’s JPEG mode in this profile.
Resolution User can select VGA, QVGA, or QQVGA mode as the resolution of this
JPEG profile.
Rate Control The quality level is between 1 and 100. The higher value is the better quality.
Max Frame Rate Defines the targeted frame rate of this profile. For example, set the frame
rate to 15 fps, then the image will be updated for 15 frames per second. User can set the desired max frame rate versus video quality under the limited bandwidth.
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3.9 Audio

Audio
To enable or disable audio function
Audio Mode
Input Gain
Output Gain
To select Simplex or Full duplex (2-way audio) mode
To adjust gain of input audio
To adjust gain of output audio
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3.10 User

Use this menu to set the user names and password of the Administrator and up to 10 users, and access right of each user.
Viewer Login
User Name
Password
Verify Password
Access Right
Add, Update, and Remove
Anonymous Choose this to enable anonymous user login.
Only users in database
Enter the user’s new account here which you want.
Enter the user’s new password here.
Please enter the user’s new password here again to confirm.
Administrator can access every function in this device. However, Viewers only can view the video and access limited function.
Manage the user’s account of viewer user.
Choose this to disable anonymous user login.
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3.11 E-Mail

You may setup SMTP mail parameters for further operation of Event Schedule. That’s, if users want to send the alarm message out, it will need to configure parameters here and also add at least one event schedule to enable event triggering.
SMTP Server
Test
SMTP Port
SMTP Authentication
Disable
Enable
Authentication User Name
Authentication Password
E-mail To
E-mail From
Type the SMTP server name or the IP address of the SMTP server.
Send a test mail to mail server to check this account is available or not.
Set port number of SMTP service.
Select the authentication required when you send an e-mail.
If no authentication is required when an e-mail is sent.
If authentication is required when an e-mail is sent.
Type the user name for the SMTP server if Authentication is Enable.
Type the password for the SMTP server if Authentication is Enable.
Type the receiver’s e-mail address.
Type the sender’s E-mail address. This address is used for reply e-mails.
E-mail Subject
Type the subject/title of the e-mail.
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3.12 Object Detection

Use this menu to specify motion detection window 1 to window 4 and set the conditions for detection while observing a captured image.
Add and Del
Included or Excluded Window
Included
Excluded
Name
Object Size
To add or delete the motion windows. User can specify up to 4 Included and/or Excluded windows to monitor the video captured by this device. By dragging mouse on the image, you can change the position and size of the selected motion window accordingly.
These windows can be specified as Included or Excluded type.
Windows target specific areas within the whole video image
Windows define areas within an Include window that should be ignored (areas outside Include windows are automatically ignored)
Name of the specified motion window.
Defines the object size of motion detection. The higher object size will only larger objects trigger motion detection. The lower object size will even small objects trigger motion detection too. Generally speaking, the smaller size will be easier to trigger event.
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Sensitivity
Defines the sensitivity value of motion detection. The higher value will be more sensitivity.

3.13 Event Server

Setup FTP/TCP/HTTP server configuration

3.13.1 FTP Server

You may setup FTP parameters for further operation of Event Schedule. That’s, if users want to send the alarm message to an FTP server, it will need to configure parameters here and also add at least one event schedule to enable event triggering as SMTP.
Name
FTP Server
Test
FTP Login Name
FTP Login Password
FTP Port
FTP Path
FTP Passive Mode
User can specify multiple FTP paths as wish. Therefore, user needs to specify a name for each FTP setting.
Type the server name or the IP address of the FTP server.
Check the FTP server whether this account is available or not.
Type the user name for the FTP server.
Type the password for the FTP server.
Set port number of FTP service.
Set working directory path of FTP server.
Select passive or active mode connecting to FTP server.
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3.13.2 TCP Server

In addition to send video file to FTP server, the device also can send event message to specified TCP server.
Name
TCP Server
TCP Port
User can specify multiple TCP servers as wish. Therefore, user needs to specify a name for each TCP server setting.
Type the server name or the IP address of the TCP server.
Set port number of TCP server.
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3.13.3 HTTP Server

The device also can send event message to specified HTTP server.
Name
URL
Test
HTTP Login Name
HTTP Login Password
Proxy Address
Proxy Login Name
Proxy Login Password
Proxy Port:
User can specify multiple HTTP servers as wish. Therefore, user needs to specify a name for each HTTP server setting.
Type the server name or the IP address of the HTTP server.
Check the HTTP server whether it is available or not.
Type the user name for the HTTP server.
Type the password for the HTTP server.
Type the server name or the IP address of the HTTP Proxy.
Type the user name for the HTTP Proxy.
Type the password for the HTTP Proxy.
Set port number of Proxy.
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3.14 Event Schedule

3.14.1 Setting

This menu is used to specify the schedule of Events and activate the some actions provided by this device.
Name Name of the Event or Schedule. Enable Enable or disable this Event or Schedul e. Type Schedule start with Event trigger or Schedule trigger. Enable Time Define the feasible time slot. Trigger by Select the triggered sources with event trigger. Action Define the actions once event triggered.
Example.
If you want to upload image from camera to FTP server periodically. You will need to configure some parameters as below:
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NOTE:
Camera will send a 15sec recording file to FTP server every min.

3.14.2 Record

You can select which file type you would like to record and set a prefix file name.
Name Name of the Event or Sch edule. Record File Type You can select AVI or JPEG format for event recording. Record File Prefix You can set a prefix file name for the recording file. The max you can
enter 20 digitals.
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Appendix A: Troubleshooting & FAQ

Question Answer or Resolution
Features
The video and audio codec is adopted in the ICA-525.
The maximum number of users access ICA-525 simultaneously.
Install ICA-525
The network cabling is required for the ICA-525. The ICA-525 will be installed and work if a firewall exists on the network. The username and password for the first time or after factory default reset Forgot the IP address of the ICA-525. IPWizard program cannot find ICA-525.
Internet Explorer does not seem to work well with the ICA-525
The ICA-525 utilizes MPEG4 and M-JPEG dual compression to providing high quality images. Where MPEG4 is a standard for video compression and M-JPEG is a standard for image compression. The audio codec is selectable by either AMR or G.726 com pressio n. The maximum number of users is 10. However, it also depends on the total bandwidth accessed to this device from clients. The data throughput of the device is around 20~30Mbps. Therefore, the actual number of connected clients is varying by settings of resolution, codec type, frame rate and bandwidth. Obviously, the performance of the each connected client will slow down when many users are logged on.
The ICA-525 uses Category 5 UTP cable allowing 10 and/or 100 Base-TX networking.
If a firewall exists on the network, port 80 is open for ordinary data communication. This HTTP port and Video/Audio streaming ports needs to be opened on the firewall.
Username = admin and leave password blank. Note that it’s all case sensitivity.
Check IP address of ICA-525 by using the IPWizard.exe program.
• Re power the ICA-525 if cannot find the unit within 1 minutes.
• Do not connect ICA-525 over a router. IPWizard program cannot detect ICA-525 over a router.
• If IP address is not assigned to the PC which running IPWizard program, then IPWizard program cannot find ICA-525. Make sure that IP address is assigned to the PC properly.
• Antivirus software on the PC might interfere with the setup program. Disable the firewall of the antivirus software during setting up ICA-525.
• Check the firewall setting of your PC or Notebook. Make sure that your Internet Explorer is version 6.0 or later. If you are experiencing problems, try upgrading to the latest version of Microsoft’s Internet Explorer from the Microsoft webpage.
IPWizard program fails to save the network parameters. Use pan / tilt function • Need external scanner that supports Pelco-D, Pelco-P or
• Network may have trouble. Confirm the parameters and connections of the ICA-525.
K-ZM23S1N protocol at least.
• Mount the ICA-525 on external scanner and connect RS-485 of ICA-525 to external scanner.
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Access ICA-525
Cannot access the login page and other web pages of ICA-525 from Internet Explorer
Image or video does not appear in the main page.
Internet Explorer displays the following message: “Your current security settings prohibit downloading ActiveX controls”.
• Maybe the IP Address of the ICA-525 is already being used by another device or computer. To confirm this possible problem, disconnect the ICA-525 from the network first, and then run the PING utility to check it out.
• May be due to the network cable. Try correcting your network cable and configuration. Test the network interface by connecting a local computer to the ICA-525 via a crossover cable.
• Make sure the Internet connection and setting is ok.
• Make sure enter the IP address of Internet Explorer is correct. If ICA-525 has a dynamic address, it may have changed since you last checked it.
• Network congestion may prevent the web page appearing quickly. Wait for a while. The IP address and Subnet Mask of the PC and ICA-525 must be in the same class of the private IP address on the LAN.
• Make sure the http port used by the ICA-525, default=80, is forward to the ICA-525’s private IP address.
• The port number assigned in your ICA-525 might not be available via Internet. Check your ISP for available port.
• The proxy server may prevent you from connecting directly to ICA-525, set up not to use the proxy server.
• Confirm that Default Gateway address is correct.
• The router needs Port Forwarding feature. Refer to your router's manual for details.
• Packet Filtering of the router may prohibit access from an external network. Refer to your router's manual for details.
• Access ICA-525 from the Internet with the global IP address of the router and port number of ICA-525.
• Some routers reject the global IP address to access ICA-525 on the same LAN. Access with the private IP address and correct port number of ICA-525.
• When you use DDNS, you need to set Default Gateway and DNS server address.
• If it’s not working after above procedure, reset ICA-525 to default setting and installed it again.
• If the problem is not solved, the ICA-525 might be faulty. Contact your dealer for further help.
• The first time the PC connects to ICA-525, a pop-up Security Warning window will appear to download ActiveX Controls. When using Windows 2000 or Windows XP, log on with an appropriate account that is authorized to install applications.
• Network congestion may prevent the Image screen from appearing quickly. You may choose lower resolution to reduce the required bandwidth. Setup the IE security settings or configure the individual settings to allow downloading and scripting of unsigned ActiveX controls.
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The ICA-525 work locally but not externally.
The unreadable characters are displayed.
Frame rate is slower than the setting.
Image Transfer on e-mail or FTP does not work.
Miscellaneous
Cannot play the recorded ASF file
• Might be caused from the firewall protection. Check the Internet firewall with your system or network administrator. The firewall may need to have some settings changed in order for the ICA-525 to be accessible outside your LAN.
• Make sure that the ICA-525 isn’t conflicting with any other web server running on your LAN.
• Check the configuration of the router settings allow the ICA-525 to be accessed outside your local LAN.
• Check the bandwidth of Internet connection. If the Internet bandwidth is lower than target bit rate, the video streaming will not work correctly. Use the operating system of the selected language. Set the Encoding or the Character Set of the selected language on the Internet Explorer.
• The traffic of the network and the object of the image affect the frame rate. The network congestion causes frame rate slower than the setting.
• Check the bandwidth of Internet connection. If the Internet bandwidth is lower than target bit rate, the video streaming will not work correctly.
• Ethernet switching hub can smooth the frame rate especially in viewing on the Multi-Camera screen.
• Default Gateway and DNS server address should be set up correctly.
• If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server.
Have installed Microsoft’s DirectX 9.0 or later and use the Windows Media Player 9 or later to play the ASF filed recorded by the Device.
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Appendix B: PING IP Address

The PING (stands for Packet Internet Groper) command is used to detect whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply. It’s also a very useful tool to confirm ICA-525 installed or if the IP address conflicts with any other devices over the network.
If you want to make sure the IP address of ICA-525, utilize the PING command as follows:
z Start a DOS window. z Type ping x.x.x.x, where x.x.x.x is the IP address of the ICA-525.
The replies, as illustrated below, will provide an explanation to the problem.
If you want to detect any other devices conflicts with the IP address of ICA-525, also can utilize the PING command but you must disconnect the ICA-525 from the network first.
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Appendix C: Bandwidth and Video Size Estimation

The frame rate of video transmitted from the ICA-525 depends on connection bandwidth between client and server, video resolution, codec type, and quality setting of server. Here is a guideline to help you roughly estimate the bandwidth requirements for your ICA-525.
The required bandwidth depends on content of video source. The slow motion video will produce smaller bit rate generally and fast motion will produce higher bit rate vice versa. Actual results generated by the ICA-525 may be varying.
Image Resolution Average range of Data Sizes
for JPEG mode
160 x 120 (QQVGA) 3 ~ 6k byte per frame 64kbps~384kbps @ 30fps
320 x 240 (QVGA) 8 ~ 20k byte per frame 128kbps~768kbps @ 30fps
640 x 480 (VGA) 20 ~ 50K byte per frame 256kbps~4096kbps @ 30fps
Note: Audio streaming also takes bandwidth around 5 kbps to 64kbps. Most xDSL/Cable modem upload speeds may not even reach up to 128 kbps. Thus, you may not be able to receive any video while streaming audio on a 128 kbps or lower connection. Even though the upload speed is more than 128kbps, for optimal video performance, disabling audio streaming will get better video performance.
Average bit rate for MPEG4 mode
MJPEG
Resolution Quality setting fps setting Current stream Current fps
320*240 CIF Best 5 fps around 2300Kbps 5 fps
320*240 CIF Best 15 fps around 6700Kbps 14.7fps
320*240 CIF Best 25 fps around 14300Kbps 28 fps
320*240 CIF Normal 5 fps around 400Kbps 4.2 fps
320*240 CIF Normal 15 fps around 1200Kbps 13 fps - 14 fps
320*240 CIF Normal 25 fps around 1700Kbps 30fps
320*240 CIF Lowest 5 fps around 350Kbps 4.2 fps
320*240 CIF Lowest 15 fps around 1100Kbps 13 - 14fps
320*240 CIF Lowest 25 fps around 2000Kbps 25 fps
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MPEG4
Resolution Stream setting fps setting Current stream Current fps
640*480 VGA 384Kbps 5 fps 373Kbps - 388Kbps 5 fps
640*480 VGA 1024Kbps 5 fps 1024Kbps - 1036Kbps 5 fps
640*480 VGA 2048Kbps 5 fps around 1800Kbps 5 fps
640*480 VGA 384Kbps 20 fps around 550Kbps 22 fps
640*480 VGA 1024Kbps 20 fps around 1400Kbps 20 fps
640*480 VGA 2048Kbps 20 fps around 2600Kbps 16 - 17fps
320*240 CIF 200Kbps 5 fps 183Kbps - 200Kbps 5 fps
320*240 CIF 1024Kbps 5 fps 760Kbps - 800Kbps 5 fps
320*240 CIF 2048Kbps 5 fps around 850Kbps 5 fps
320*240 CIF 200Kbps 25 fps around 240Kbps 28 fps
320*240 CIF 1024Kbps 25 fps around 1100Kbps 30 fps
320*240 CIF 2048Kbps 25 fps around 1600Kbps 30 fps
160*120 QCIF 128Kbps 5 fps 117Kbps - 121Kbps 5 fps
160*120 QCIF 1024Kbps 5 fps around 176Kbps 5 fps
160*120 QCIF 2048Kbps 5 fps around 220Kbps 5 fps
160*120 QCIF 128Kbps 25 fps around 155Kbps 30 fps
160*120 QCIF 1024Kbps 25 fps around 520Kbps 30 fps
160*120 QCIF 2048Kbps 25 fps around 1000Kbps 30 fps
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Appendix D: DDNS Application

1. Preface
If you have a Cable modem or xDSL, this is a great way to host your own Networked Device or other TCP/IP Service. Get your own domain like www.yourname.com, www.yourname.com.tw etc. (Note: This domain must be registered with Internic via registration authorities such as Network Solutions, DirectNIC, Register.com etc). Your domain name's dynamic IP address is automatically tracked by a DDNS server.
Host your own Networked Device and much more no matter what your computer's IP address may be and even if you have dialup, DSL or cable modem internet connection where your computer's IP address changes all the time!! DDNS service supports all top level domain names including but not limited to .com, .net, .org, .to, .uk etc.
2. Ethernet Network Environment
Normally, DDNS service is only necessary for the users that could only obtain dynamic IP addresses. As to the users that could obt ain the static valid IP address, they do not usually have to apply the DDNS service. Before we decide if DDNS is necessary for the use rs, we have to check what kind of Ethernet network environment we have to install our Networked Device on.
(1) Environment of Fixed Valid IP Network
If users could obtain valid IP addresses, they could save the effort to apply DDNS service. Because the IP address in this environment is fixed, users could input the IP address or domain name of demo site directly in the IE browser.
(2) Environment of Dynamic IP Net work
If users is under an environment of dynamic IP network (Dial-up xDSL), they have to apply a domain name in advance. Then apply DDNS service. Finally setup the necessary information of DDNS and PPPoE of the Networked Device in order to let the outside administrator be able to access through internet.
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3. Application Steps – DDNS & Domain Name
(1). Visit the following web site: http://www.dyndns.org/ (2). Click “Account
(3). After the columns show up at the left side, click “Create Account”.
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(4). Fill the application agreement and necessary information.
a. Username b. E-mail address and confirmation c. Password and confirmation d. Submit all the input information and finish creating an account
Click these two options
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(5). Check your e-mail mailbox. There will be an e-mail with a title “Your DynDNS Account
Information“. Click the hyperlink address to confirm the DDNS service that you just applied. Then DDNS you applied activated.
Click to confirm
(6). Enter the web page http://www .dyndns.org/
that you just applied to login administration interface of DDNS server.
again. Input your username and password
Input your account
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(7). If the correct username and password are input, you can see the following picture at
the top-right of the login page.
(8). Click the “Services”.
(9). Click the “ Dynamic DNS ”.
(10). Click the “Create Hosts”.
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(11). We could create a domain name without any charge at this step. First, we input the host name. (No.1) Then we pick a domain that is easy to remember. Finally (No.2), click the “Add Host” to submit the domain name information. (No.3)
1
3
2
4. Setup the DDNS and PPPoE of Network Device
At last, users have to enter the web page of Networked Device and setup the necessary information of DDNS and PPPoE after the application of DDNS service. Please check the user manual to access the DDNS and PPPoE pages. After saving the modification, restart the device. The external users could browse the Networked Device by the input of their domain name.
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