PLANET ICA-4500V User Manual

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5 Mega-Pixel 20M IR Vari-Focal Dome IP Camera

ICA-4500V

5 Mega-Pixel 20M IR

ari-Focal Dome IP Camera

ICA-4500V

5 Mega-Pixel 20M IR Vari-Focal Dome IP Camera

ICA-4500V

Copyright © 2013 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mecha nical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.

PLANET makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Any software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not PLANET, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Further, PLANET reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.

All brand and product names mentioned in this manual are trademarks and/or registered trademarks of their respective holders.

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4. Consult the dealer or an experienced radio technician for help.

FCC Caution

To assure continued compliance, for example, use only shielded interface cables when connecting to computer or peripheral devices. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ( 1 ) This device may not cause harmful interference, and ( 2 ) this device must accept any interference received, including interference that may cause undesired operation.

Federal Communication Commission (FCC) Radiation Exposure Statement

This equipment complies with FCC radiation exposure set forth for a n uncontrolled enviro nment . In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.

5 Mega-Pixel 20M IR Vari-Focal Dome IP Camera

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Safety

This equipment is designed with the utmost care for the safety of those who install and use it. However, special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment. All guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the equipment

CE Mark Warning

This is a Class B product. In a domestic environment, this product may ca use radio interfere nce, in which case the user may be required to take adequate measures.

WEEE Regulation

To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste; they should be collected separately.

Revision

User’s Manual for PLANET 5 Mega-Pixel 20M IR Vari-Focal Dome IP Camera Model: ICA-4500V Rev: 1.00 (February.2013) Part No. EM-ICA4500V

5 Mega-Pixel 20M IR Vari-Focal Dome IP Camera

ICA-4500V

Table of Contents

Chapter 1. Product Introduction......................................................................... 6

1.1. Package Contents............................................................................................6

1.2. Overview............................................................................................................6

1.3. Features........................................................................................................... 10

1.4. Product Specifications................................................................................... 10

Chapter 2. Hardware Interface ........................................................................13

2.1 Physical Descriptions...................................................................................... 13

2.1.1 Identification of ICA-4500V Physical Details.................................... 13

2.1.2 I/O Control Instruction.......................................................................... 14

2.1.3 Connector board................................................................................... 16

2.2 Hardware Installation...................................................................................... 18

2.3 Initial Utility Installation ................................................................................... 21

2.4 Preparation....................................................................................................... 23

2.4.1 Search and View by PLANET IP Wizard II....................................... 23

2.4.2 Configure Network by PLANET IP Wizard II.................................... 25

2.5 Using UPnP of Windows XP or 7 .................................................................. 26

2.5.1 Windows XP.......................................................................................... 26

2.5.2 Windows 7............................................................................................. 30

2.6 Setup ActiveX to use the Internet Camera.................................................. 32

2.6.1 Internet Explorer 6 for Windows XP.................................................. 32

2.6.2 Internet Explorer 7 for Windows XP.................................................. 33

2.6.3 Internet Explorer 7 for Windows Vista............................................... 34

Chapter 3. Web-based Management.............................................................. 36

3.1. Introduction...................................................................................................... 36

3.2. Connecting to Internet Camera.................................................................... 36

3.3 Live View........................................................................................................... 38

3.4 ActiveX Control ................................................................................................ 40

3.4.1 Digital Zoom.......................................................................................... 41

3.4.2 Snapshot................................................................................................ 41

3.4.3 Record.................................................................................................... 41

3.4.4 Volume................................................................................................... 42

3.4.5 About...................................................................................................... 42

3.5 Network............................................................................................................. 43

3.5.1 Network.................................................................................................. 43

3.5.2 IPv6 ........................................................................................................45

3.5.3 HTTPS ................................................................................................... 45

3.5.4 DDNS server......................................................................................... 46

3.5.5 PPPoE.................................................................................................... 47

3.5.6 Streaming.............................................................................................. 48

3.5.7 UPnP...................................................................................................... 49

3.5.8 Bonjour................................................................................................... 50

3.5.9 IP Filter................................................................................................... 51

3.5.10 IP Notification...................................................................................... 51

3.6 Camera.............................................................................................................. 52

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3.6.1 Picture.................................................................................................... 53

3.6.2 Privacy Mask......................................................................................... 55

3.6.3 PTZ Setting ........................................................................................... 56

3.6.4 Preset Setting ....................................................................................... 57

3.6.5 Tour Setting........................................................................................... 58

3.7 System............................................................................................................... 59

3.7.1 System................................................................................................... 59

3.7.2 Date & Time...........................................................................................60

3.7.3 Maintenance.......................................................................................... 61

3.8 Video ................................................................................................................. 63

3.8.1 Common................................................................................................ 63

3.8.2 Overlay Image ......................................................................................63

3.8.3 Video Profile.......................................................................................... 64

3.8.4 ROI ......................................................................................................... 66

3.8.5 AOI.......................................................................................................... 66

3.9 Audio................................................................................................................. 67

3.10 User Privilege Access............................................................................ 68

3.11 Protocol.................................................................................................... 69

3.11.1 ONVIF.................................................................................................. 69

3.11.2 SNMP................................................................................................... 70

3.12 Mail........................................................................................................... 71

3.13 Event Detection...................................................................................... 72

3.13.1 Motion Detection................................................................................ 72

3.13.2 Camera Tampering ............................................................................ 73

3.13.3 Audio Detection ..................................................................................74

3.14 Storage..................................................................................................... 75

3.14.1 SD Card............................................................................................... 75

3.14.2 SAMBA Server.................................................................................... 76

3.15 Continuous Recording........................................................................... 76

3.16 Recording List......................................................................................... 77

3.17 Event Server ........................................................................................... 78

3.17.1 FTP Server.......................................................................................... 78

3.17.2 TCP Server.......................................................................................... 79

3.17.3 HTTP Server....................................................................................... 80

3.17.4 SAMBA Server.................................................................................... 80

3.18 Event Schedule ......................................................................................82

3.18.1 Setting.................................................................................................. 82

3.18.2 Record ................................................................................................. 85

3.18.3 Port Status........................................................................................... 86

Appendix A: PING IP Address............................................................................ 87

Appendix B: 3GPP Access.................................................................................. 88

Appendix C: Bandwidth and Video Size Estimation........................................ 89

Appendix D: DDNS Application........................................................................... 90

Appendix E: Configure Port Forwarding Manually .......................................... 91

Appendix F: Power Line Frequency .................................................................. 91

Appendix G: Troubleshooting & Frequently Asked Questions....................... 92

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Chapter 1. Product Introduction

1.1. Package Contents

The package should contain the following items:

z IP Camera Unit x 1 z Power Adapter x 1 z Screw package x 1 z User’s Manual CD-ROM x 1

z Quick Installation Guide x 1

1. If any of the above items are missing, please contact your dealer immediately.

2. Using the power supply that is not the one included in the Internet Camera packet will cause damage and void the warranty for this product.

1.2. Overview

Exceptional Surveillance with Vari Focal 5 Mega-Pixel Camera

PLANET ICA-4500V Network Camera with IR Illuminator is a high resolution camera for round-the-clock surveillance over IP networks. It supports H.264, MPEG-4, and JPEG compression formats and delivers excellent picture quality in 5 mega-pixel resolutions at 15 frames per second (fps) and Full HD resolutions at 30 fps. It is perfect for remote and discreet monitoring of indoor areas such as stores, banks, hotels, office lobbies, and warehou ses.

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Vari-Focal Offers the Best Recording Flexibility

The ICA-4500V incorporates the Mega-Pixel Vari-Focal Lens, which has the option of selecting a high millimeter setting for narrow viewing fields or a low millimeter setting for wider viewing fields. The ICA-4500V provides high quality images under all lighting conditions.

Day & Night Functionality

To adapt to constantly changing lighting conditions, the ICA-4500V comes with a removable IR-Cut filter and built-in IR illuminators, which enable the camera to provide color video when there is sufficient light, and black/white video in dark conditions. The ICA-4500V is able to maintain clear images 24 hours a day.

Exceptional Image Quality

Together with powerful image processing attributes like Wide Dynamic Range and 3D Digital Noise Reduction (3DNR) technology, the camera is able to filter the intense backlight surrounding a subject and remove noises from video signal. The result is that an extremely clear and exquisite picture quality can be produced even under any challenging lighting conditions.

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Passive InfraRed (PIR) Sensor

When people pass by or in an emergency situation, the built-in PIR motion detection sensor in the ICA-4500V will “detect” and start recording automatically. It is able to detect movement far from 6 meters away. When motion is detected in the specified areas, the additional function of alarm notification can send an e-mail alert or send captured images via FTP upload to a designated storage server.

Camera Tampering and Audio Detection

Provided with three individually configurable motion detection zones, the camera can record video or trigger alarms or alerts when motion is detected in user-specified areas of the camera image. Also, the camera's built-in microphone enables it to hear what the video cannot see and to trigger the audio detection alarm when sounds like screams, glass breaking, etc. are detected.

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Advanced Event Management

To enhance surveillance flexibility and event management capabilities, the ICA-4500V supports a number of advanced features including Auto-Iris to avoid over exposure, AV out to perform the two-way audio function, RS485 to connect to an optional pan/tilt enclosure which effectively supports pan/tilt functionality, and inputs/outputs to connect with external devices such as door sensors and relays to activate light or close doors.

Flexible Installation and Power Functionality

The ICA-4500V incorporates IEEE 802.3af Power over Ethernet standard and able to be powered via the network cable from a PoE power sourcing equipment such as PoE Switch and PoE injector. It thus eliminates the need for of extra power cables and reduce s installation cost s while increase s the deployment flexibility. In addition, the ICA-4500V provides advanced features such as the Gigabit Ethernet Transmission, giving users the utmost in bandwidth flexibility and storage efficiency. The ICA-4500V is ONVIF compliant and therefore interoperable with other manufacturer’s products. It also includes 64-CH central management software for ease of maintenance and remote monitoring. The ICA-4500V is indisputably the top choice for reliable and high performance surveillance.

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1.3. Features

¾ Camera

 1/3 type 5MP CMOS sensor  3.3~12.0 mm Vari-Focal, DC Auto-Iris Lens

 0.5 lux Minimum Illumination at F1.4  Maximum Resolution of 2592x1944  Removable IR-Cut Filter for Day & Night Function  Built-in PIR sensor (6m/120 degree coverage) for thermal / motion detection

¾ Video / Audio

 H.264 / MPEG-4 and M-JPEG Video Compression simultaneously  Simultaneous Multi-stream Support  H.264 High Profile, Main Profile and Baseline  Max. Resolution of 5 mega-pixel at 15fps and 1080P at 30fps  3DNR to improve picture quality at low Lux  WDR Enhancement to enhance visibility under extremely bright or dark environments  Two-way Audio Support with Enhanced Audio Quality  Tamper and Audio detection for Unauthorized Changes

¾ Network and Configuration

 Compliant with IEEE 802.3af PoE Interface for Flexible Deployment  Equipped with Gigabit Ethernet Port  Auto MDI/MDI-X supported  Support IPv6 in addition to the standard IPv4  RTSP / UPnP / 3GPP / HTTPS protocols selectable

¾ Easy Installation & Management

 ONVIF Compliant for Interoperability  Built-in 12 IR Illuminators, effective up to 20 meters  Intelligent Motion / Tampering / Audio Detection Alarm Triggers  Built-in Samba Client for NAS  3GPP for 3G Mobile Remote Applications  Micro SD Card Local Video Recording supported  RS485 Interface for P/T Scanner Control  Digital Input/Output for Integration with Sensors and Alarms  Cam Viewer 3 Central Management Software su pported

1.4. Product Specifications

Model

Camera

Image device

Lens

Min. Illumination

IR Illuminations

ICA-4500V

1/3 type progressive scan CMOS sensor Vari-Focal 3.3~12.0mm, DC Auto-Iris

Mechanical IR Cut Filter Angle of view : horizontal: 27 ~ 82 degrees / vertical: 19 ~ 64 degrees

0.5 Lux (Color) @ F1.2

0.1 Lux (B/W) IR LED x 12, 850nm

Built-in IR illuminators, effective up to 20 meters

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Effective Pixels

1920 x 1080 pixels

Image

Video Compression

H.264 / MPEG-4 / M-JPEG 5M mode

H.264: 2592 x 1944 / 1280 x 960 / 640 x 480 / 320 x 240

Video Resolution

2M mode

H.264: 1080P / 1280 x 720 / 640 x 360 / 320 x 180 MPEG4: 1280 x 720 / 640 x 360 / 320 x 180 M-JPEG: 1080P / 1280 x 720 / 640 x 360 / 320 x 180

Frame Rate

Up to 30fps for all resolutions AE, AWB

3D Noise reduction WDR

Image Setting

Color, brightn ess, sharpness, contrast Mirror/Flip 10 Privacy Masks Text, time and date overlay Overlay image on video

Simultaneously multi-profile streaming Streaming over UDP, TCP, HTTP, or HTTPS M-JPEG streaming over HTTP (server push )

Streaming

Supports 3GPP mobile surveillance (MPEG4) Controllable frame rate and bandwidth Constant and variable bit rate (MPEG4/H.264) ROI

Audio

Audio Streaming

Audio Compression

Microphone

Audio Output

Two-W ay Audio RTSP: G.711 64kbps, G.726 32kbps

3GPP: AMR External microphone input

Adjustable audio output gain

Network and Configuration

IEEE 802.3 10Base-T

Standard

IEEE 802.3u 100Base-TX IEEE 802.3ab 1000Base-T

IPv4, IPv6, TCP/IP, UDP, HTTP, HTTPS, SMTP , FTP, NTP, DNS, DDNS,

Protocol

DHCP, ARP, Bonjour, UPnP, RTSP, RTP, RTCP, IGMP, PPPoE, 3GPP, ICMP, Samba

Security

Users

Password protection, IP address filtering, HTTPS encrypted dat a transmission, user access log

20 clients on-line monitoring at the same time

System Integration

Application Programming Interface

Alarm Triggers

Alarm Events

Open API for sof t ware integration ONVIF Compliant

Intelligent Motion / Tampering / Audio detection and external input File upload via FTP, Samba to NAS, SD card or email

Notification via email, HTTP, and TCP

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External output activation Audio alerting output Go to PTZ preset position

Video Buffer

General

Power Requirements

Power Consumption

Operating Temperature

Operating Humidity

Weight

Dimensions (Φ x L)

Emission

Connectors

Pre- and post-alarm buffering

12V DC, 1A IEEE 802.3af Class 3

8W max. 0 ~ 50 degrees C 20 ~ 80% (non-condensing) 635g 152 x 109 mm CE, FCC 10/100/1000 Mbps Gigabit Ethernet, RJ-45

DC Power Jack Terminal Block for 1 Alarm Input and 1 Output RS-485 Interface for Scanners, Pan/Tilts External MIC Input Audio Out Composited Video Out (Max. Resolution of D1 720 x 480 pixel)) Micro SD/SDHC Card (Max. 32GB, Class 6) Factory Default Reset

5 Mega-Pixel 20M IR Vari-Focal Dome IP Camera

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Chapter 2. Hardware Interface

2.1 Physical Descriptions

2.1.1 Identification of ICA-4500V physical details

Item Description

Lens

IR LED

Light sensor

PIR

Keep lens clean to keep excellent video quality. Emits infrared light to provide light source in dark places Detects the illumination level or the place where this IP camera is

installed, and switches IR LEDs on when it’s required.

When IR LEDs are switched on, this IP camera will switch to black and white video mode to enhance video quality. Do not cover light sensor or else this IP camera will work in

PIR sensor is used to sense motion or detect whether a human has moved in or out of the sensor range.

black and white mode only.

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2.1.2 I/O Control Instruction

Descriptions for I/O cable set:

Interface Description

The input power is DC 12V, 1A.

DC Power

RJ-45

(LAN socket, PoE )

Audio Output

(Green, Line Out)

Microphone Input

(Pink, Audio In)

Video Output

(BNC)

Connect to PC or Hub/Switch. For connecting to 10Base-T Ethernet or 100Base-TX or 1000Base-TX Fast Ethernet cabling. This Ethernet port built auto-negotiation protocol can detect or negotiate the transmission speed of the network automatically. Please use CAT-5 cable to connect the Network Camera to a 1000Mbps Fast Ethernet network switch or hub.

Connect a loud speaker to the IP Camera. This is for voice alerting and two-way audio.

Connect a microphone to the IP Camera. The Network Camera also provides composite video output. The

video output function is only for easy installation to check view angle and focus. The output is not a mega-pixel resolution. Furthermore, the video output is off by default. Please turn on video.

ONLY use package power adapter supplied with the internet. Otherwise, the product may be damaged.

ONLY use one power source, either from DC or from

802.3af Power over Ethernet.

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Reset

(Factory Default)

This button is used to restore all the factory default settings. The 6 pin terminal block includes 1 input port and 1 output port, and

RS-485 D+ and D-.

Name Cable Color Function

12VDC Brown/White DC 12V (50mA maximum)

DI/DO, RS-485

GND Blue/White GND D+ Purple/White RS485 data + D- Gray RS485 data - DI Green/White Digital signal input DO Orange/White Digital signal output

5 Mega-Pixel 20M IR Vari-Focal Dome IP Camera

)

ICA-4500V

2.1.3 Connector board

Terminal Block

Pin12

Factory Default Reset

Pin1

Micro SD Card Slot

12VDC in (red

Video out

1

Audio in/out (red)

2

Reset & LAN LED

RJ45

Interface Description

Pin Name Function

1 12VDC in DC 12V power input 2 MIC in- External MIC input3 MIC in+ External MIC input+ 4 Audio out+

Terminal block

5 Audio out- 6 Video out Composited video output 7 12VDC out DC 12V output (50mA maximum) 8 DI Digital signal input

9 GND Digital ground 10 DO Digital signal output 11 RS485+ RS485 data + 12 RS485- RS485 data -

DIDO+ RS485

6

LAN

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Connect to PC or Hub/Switch. For connecting to 10Base-T Ethernet or 100Base-TX or 1000Base-T Fast Ethernet / Gigabit Ethernet cabling. This Ethernet port built auto-negotiation protocol can detect or negotiate the transmission

RJ-45

(LAN socket, PoE )

12VDC in & Power

GND

MIC in

(Audio in)

Audio out +/-

Video out

speed of the network automatically. Please use CAT- 5 or a bove cable to connect the Network Camera to a 100/1000Mbps Fast/Gigabit Ethernet network switch.

ONLY use one power source, either from DC or from

802.3af Power over Ethernet.

The input power is DC 12V, 1A.

ONLY use package power adapter supplied with the internet. Otherwise, the product may be damaged.

Connect an external microphone to the camera. Connect a loud speaker to the camera. This function is for voice alerting

and two-way audio. Connect a TV monitor to the camera. User can check the focus/zoom

and view angle of the camera.

DI/GND/DO/RS485

Factory Default

Reset

Micro SD Card Slot

That to cabling this camera by type of connector board, firstly, user must remove the attached “connector cable” from wafer 1~ 6 shown a s belo w:

The 6 pin terminal block includes 1 input port and 1 output port, and RS-485 D+ and D-.

This button is used to restore the all factory default settings. Restore the device: a. Press the button down continuously. b. Hold the button at least 5 seconds and release it. Then the device has been restored to default settings and reboot again.

User can insert a micro SD card into this slot for recording.

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2.2 Hardware Installation

2.2.1 Connector board

1. Please select the most suitable position on ceiling to install the camera.

2. Remove two screws to release the top cover of the dome and open it.

3. Set the mounting base onto ceiling and center it through the mounting hole, using the two retaining screws for the main body, supplied by the appurtenance bag.

4. To adjust lens, move the camera body by pan and/or tilt manually and set the zoom/focus by turning the lens to the left or right direction.

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5. Connect the LAN cable to Ethernet’s switch or hub and the DC-Jack to the power source.

Use the power adapter, 12VDC, included in the package and connect it to wall outlet for AC power. And connect the other cables and connectors if necessary.

6. When the camera cabling is completed, close the top cover dome housing and secure it by two screws. And then adjust PIR sensor to proper position. Once the PIR sensor is well position, then secure it by another two screws.

7. Adjust the PIR sensor angle for best sensing area

8. Done

2.2.2. Network Installation

1. Connect an Ethernet cable

Connect the LAN cable on the camera to the network device (hub or switch).

If there is an IEEE802.3af PoE switch in your network, you can connect the camera LAN cable to this PoE switch to obtain power. The power adapter is unnecessary when Internet camera is connected to a PoE switch.

2. Attach the power supply

Plug in power adapter and connect to power source. After power on, the camera will start to operate.

1. Only use the power adapter supplied with Internet camera; otherwise, the product may be damaged.

2. The power adapter is unnecessary when Internet camera is connected to a PoE switch. Otherwise, the product may be damaged when Internet camera is connected to a PoE switch and power adapter simultaneously.

3. Attach BNC connector

Connect the video BNC connector to a monitor set if necessary check camera viewing angle and focus.

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4. Attach Speaker to camera (optional)

If user needs not only video stream but also audio stream, then the speaker should be attached to camera.

5. PoE (Power over Ethernet)

Power over Ethernet (PoE) is a technology that integrates power into a standard LAN infrastructure. It enables power to be provided to the network device, such as an IP phone or a network camera, using the same cable as that used for network connection. It eliminates the need for power outlets at the camera locations and enables easier application of uninterruptible power supplies (UPS) to ensure 24 hours a day, 7 days a week operation.

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2.3 Initial Utility Installation

This chapter shows how to quickly set up your H.264 camera. The camera is with the default settings. However to help you find the networked camera quickly the windows utility PLANET IP Wizard II can search the cameras in the network that will help you to configure some basic setting before you start advanced management and monitoring.

1. Insert the bundled CD into the CD-ROM drive to launch the auto-run program. Once

completed, a welcome menu screen will appear.

2. Click the “IP Wizard II” hyperlink; you will see the dialog box as below.

If the welcome screen does not appear, click “Start” at the taskbar. Then, select “Run” and type “D:\Utility\IPWizard II\setup.exe”, assume D is your CD-ROM drive.

3. The “Welcome to the Install Shield Wizard for PLANET IP Wizard II” prompt will display on the

screen and click “Next” to continue.

4. Please click “Next” to install with original settings, or you may click “Change…” button to

modify the install folder then press “Next” to continue.

5 Mega-Pixel 20M IR Vari-Focal Dome IP Camera

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5. Please click “Install” to start the installation.

6. Please click “Finish” to complete the installation and launch program immediately.

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2.4 Preparation

When you install the Internet Camera on a LAN environment, you may execute PLANET IP Wizard II to discover camera’s IP address and set up related parameters in the camera.

2.4.1 Search and View by PLANET IP Wizard II

When you install the Internet Camera on a LAN environment, you have two easy ways to search your cameras by PLANET IP Wizard II or UPnP discovery. Here is the way to execute PLANET IP Wizard II to discover camera’s IP address and set up related parameter in a camera.

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When launching the Planet IP Wizard II, a search windows will pop up. Planet IP Wizard II is starting to search Internet Cameras on the LAN. The existed devices will be listed as below.

View

If Planet IP Wizard II finds Internet Camera, View button will be available. Please select the camera you want to view and click the View button. Then you could see the Video from camera directly. Furthermore you could double click the left button of mouse to link to the Internet Camera by browser.

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2.4.2 Configure Network by PLANET IP Wizard II

In case you want to change the IP related parameters of wired interface, please select the Internet Camera you want to configure and click the LAN button. Relative settings will be carried out as below.

In case, you do not want to change username and/or password, then just click “Submit” button to

5 Mega-Pixel 20M IR Vari-Focal Dome IP Camera

ICA-4500V

perform your setting accordingly. Click “<<” button will go back to the previous page. If you like to change username and/or password of the device, just click the check button. Then, the related fields will show up as below.

After keying in new username and password, click “Submit” button to perform your setting accordingly. Click “<<” button to go back to the previous page.

2.5 Using UPnP of Windows XP or 7

2.5.1 Windows XP

UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled device. If the operating system, Windows XP, of your PC is UPnP enabled, the device will be very easy to configure. Use the following steps to enable UPnP settings only if your operating system of PC is running Windows XP.

Please note that MS Windows 2000 does not support UPnP feature.

Go to Start > Settings, and Click Control Panel.

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The “Control Panel” will display on the screen and double click “Add or Remove Programs” to continue.

The “Add or Remove Programs” will display on the screen and click Add/Remove Widows Components to continue.

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The following screen will appear, select “Networking Services” and click “Details” to continue.

The “Networking Services” will display on the screen, select “Universal Plug and Play” and click “OK” to continue.

Please click “Next” to continue.

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The program will start installing the UPnP automatically. You will see the below pop-up screen, please wait while Setup configures the components.

lease click “Finish” to complete the UPnP installation

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Double-click “My Network Places” on the desktop, the screen and double-click the UPnP icon with Internet Came browser.

“My Network Places” will display on the

2.5.2 Windows 7

ra to view your device in an internet

Go to Start > Control Panel > Network and Internet > Network and Sharing Center, if network discovery is off; click the arrow button Click Turn on netwo rk discovery, and then click Apply.

password or confirmation, type the password or provide confirmation.

to expand the section.

If you are prompted for an administrator

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2.6 Setup ActiveX to use the Internet Camera

The Internet Camera web pages communicate with the Internet Camera using an ActiveX control. The ActiveX control must be downloaded from the Internet Camera and installed on your PC. Your Internet Explorer security settings must allow for the web page to work correctly. To use the Internet Camera, user must set up his IE browser as follows:

2.6.1 Internet Explorer 6 for Windows XP

From your IE browse Î ”Tools” Î ”Internet Options…” m Level…”, please set up your “Settings” as follows:

Set the first 3 items

• Download the signed A ctiveX co ntrols

• Download the unsigned ActiveX controls

• Initialize and script the ActiveX controls not masked as safe to Prompt

Î ”Security” Î”Custo

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By now, you have finished your entire PC configuration for Internet Camera.

2.6.2 Internet Explorer 7 for Windows XP

From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” Î”Custom Level…”, please set up your “Settings” as follows:

Set the first 3 items

• Allow previously unused ActiveX control to run…

• Allows Scriptlets

• Automatic prompting for ActiveX controls

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By now, you have finished your entire PC configuration for Internet Camera.

2.6.3 Internet Explorer 7 for Windows Vista

From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” ”Internet” Î”Custom Î Level…”, please set up your “Settings” as follows:

• Enable “Automatic prompting for ActiveX controls”

• Prompt “Initialize and script active controls not marked….”

From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” Î ”Trusted Sites” Î”Custom Level…”, please set up your “Settings” as follows:

• Enable “Automatic prompting for Active s” X control

• Prompt “Initialize and script active controls not marked….”

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By now, you have finished your entire PC configuration for Internet Camera.

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Chapter 3. Web-based Management

This chapter provides setup details of the Internet Camera’s Web-based Interface.

3.1. Introduction

The Internet Camera can be configured with your Web Browser. Before configuring, please make sure your PC is under the same IP segment with Internet Camera.

3.2. Connecting to Internet Camera

A. Use the following procedures to establish a connection from your PC to the Internet Camera.

B. Once connected; you can add the camera to your Browser’s Favorites or Bookmarks.

Start the web browser on the computer and type the IP address of the camera. The Default IP: “http://192.168.0.20

“

The login window of Internet Camera will appear, Default login username and password is: admin and admin

If the User Name and Password have been changed with PLANET IP Wizard II, please enter the new User Name and Password here.

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After logged on, you should see the following messages at the top of Internet Explorer:

Click on the message, and click Run Add-on

When you see this message, click Run’ to install required ActiveX control

After the ActiveX control is installed and run, the first image will be displayed.

You should be able to see the images captured from the Internet Camera on the web page now. For advanced functions, please refer to instructions given in the following chapters.

If you log in the camera as an ordinary user, setting function will be not available. If you log in the camera as the administrator, you can perform all the settings provided within the device.

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3.3 Live View

Start-up screen will be as follows no matter you are an ordinary user or an administrator.

Video Profile

Monitor Image

Section

Streaming Protocol

ctiveX Control

Language

Monitor Image Section

Setting Menu

Client Menu

Fisheye Menu

Video Information (Show Status Bar)

2-Way Audio Full Screen

The image shot by the camera is shown here. The date and time are displayed at the top of the window.

Video Profile The camera supports multi-profile for three compressions H264,

MEPG-4 and M-JPEG simultaneously. User can chose the proper and/or preferred profile here.

Full Screen

Click this button to display the image in full-screen mode (using every available space to display the image captured by this camera).

2-Way Audio The Internet Camera supports 2-way audio function. User can

choose to enable or disable this function by toggling the icon below.

: Disable audio uploading function.

: Enable audio uploading function.

ActiveX Control The plug-in ActiveX control supports a lot of functions by clicking the

left mouse button.

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This feature only supports the ActiveX control within Microsoft® Internet Explorer.

Setting Menu

This function is a detailed setting of the camera that is only available for administrator to enable to log-in camera.

Item Action

Network

Camera Adjust camera parameters.

System

Video

Audio Configure audio parameters. User Setup user name, password and login privilege. Protocol Setup ONVIF and SNMP configuration. E-Mail Setup E-Mail configuration. Object Detection Setup Object detection.

Storage

Configure Network settings such as IPv6, ONVIF, DHCP, DDNS, 3GPP, PPPoE and UPnP.

Configure system information, date & time, maintenance, and view system log file.

Configure bit rate and frame rate of video profiles.

Status and configuration of SD card and Samba server.

Streaming Protocol

Continuous Recording

Recording List Files list inside the SD Card. Event Server Setup FTP/TCP/HTTP/Samba server for event Event Schedule Configure the schedule while event triggered. User can select proper streaming protocol according to networking

environment.

Files list inside the SD Card and Samba server.

Language The device could provide multiple languages to meet customer’s

requirements.

Client Setting:

Click this button to display the client extra control panel for 2-way Audio and Full Screen.

ideo Display video information including video format, resolution, frame

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Information rate and bit rate.

3.4 ActiveX Control

The plug-in ActiveX control supports a lot of functions by clicking the left mouse button.

This feature only supports the ActiveX control within Microsoft® Internet Explorer.

On the ActiveX control icon, click the Left Mouse Button, and then a menu pops up. This menu provides features that are unique to the ActiveX control. These features include:

• Digital Zoom,

• Snapshot,

• Record,

• Volume,

• About

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3.4.1 Digital Zoom

Click Digital Zoom to activate this fu nction as above. User can drag or scale the box over the video to adjust zoom ratio and position.

3.4.2 Snapshot

Click Snapshot to activate this function. Press Snapshot button to take a picture. The image file is saved as JPEG format into your local PC. Select Browser, the pop-up window to select the save path and file name prefix, select OK to continue.

If you like to retrieve the saved image, select the file to display the saved image by using any one of graph editing tools.

3.4.3 Record

Click Record to activate this function. Press Record button to start recording. The video file is saved as ASF format into your local PC. While you want to stop it, press Stop to stop recording. Select Browser, the pop-up window to select the save path and file name prefix, select OK to continue.

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After stopping recording, list the file. This file is named as Video_yyyymmddhhmmss.asf The ASF files can be displayed by the standard Windows Media Player, but it needs the

DixectX 9.0 or later version to be installed.

3.4.4 Volume

Click Volume to activate this function. These have two control bars for speaker and microphone volume. Scroll this control bar to adjust the audio attribute. Check the volume mute and it will mute the speaker output.

3.4.5 About

Click About to show the ActiveX information

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3.5 Network

Use this menu to configure the network to connect the device and the clients.

3.5.1 Network

This section provides the menu of connecting the device through Ethernet cable.

MAC address

Obtain an IP address

automatically (DHCP)

IP Address

Display the Ethernet MAC address of the device. Note that user cannot change it.

Enable this checked box when a DHCP server is installed on the network to issue IP address assignment. With this setting, the IP address is assigned automatically. If this device cannot get an IP address within limited tries, the device will assign a default IP address for 192.168.0.20.

If you do not select “Obtain an IP address automatically”, then you need to enter these network parameters by yourself.

This address is a unique number that identifies a computer or device on the WAN or LAN. These numbers are usually shown in groups

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separated by periods, for example: 192.168.0.200

Subnets allow network traffic between hosts to be separated based on the network's configuration. In IP networking, traffic takes the form of packets. IP subnets advance network security and performance to

Subnet Mask

Gateway

some level by organizing hosts into logical groups. Subnet masks contain four bytes and usually appear in the same "dotted decimal" data. For example, a very common subnet mask in its binary demonstration 11111111 11111111 11111111 00000000 will usually be shown in the corresponding, more readable form as 255.255.255.0.

A gateway is a piece of software or hardware that passes information between networks. You'll see this term most often when you either log in to an Internet site or when you're transient email between different servers.

Obtain DNS from

DHCP

Primary DNS

Secondary DNS The same function as DNS1. It is option not necessary

HTTP Port

Enable this checked box when a DHCP server is installed on the network and provide DNS service.

When you send email or position a browser to an Internet domain such as xxxxx.com, the domain name system translates the names into IP addresses. The term refers to two things: the conventions for naming hosts and the way the names are control across the Internet.

The device supports two HTTP ports. The first one is default port 80 and this port is fixed. This port is very useful for Intranet usage. The second HTTP port is changeable. Users could assign the second port number of http protocol, and the WAN users should follow the port number to login. If the http port is not assigned as 80, users have to add the port number in back of IP address. For example:

http://192.168.0.20:8080.

Therefore, the user can access the device by either

http://xx.xx.xx.xx/, or http://xx.xx.xx.xx:xxxx/ to access the device.

If multiple devices are installed on the LAN and also required to be accessed from the WAN, then the HTTP Port can be assigned as the virtual server port mapping to support multiple devices.

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If you log in the camera as an ordinary user, setting function will be not available. If you log in the camera as an administrator, you can perform all the settings provided within the device.

When the configuration is finish, please click “OK” to save and enable the setting.

3.5.2 IPv6

Internet Protocol version 6 (IPv6) is called the “IP Next Generation” (IPng), which is designed to fix the shortcomings of IPv4, such as data security and maximum number of user addresses. It is backward compatible and thus expected to slowly replace IPv4, with the two existing side by side for many years.

IPv6 To enable or disable the IPv6 function here.

3.5.3 HTTPS

HTTPS: Stands for Hypertext Transfer Protocol Secure HTTPS is a combination of the Hypertext Transfer Protocol with the SSL/TLS protocol to provide

encrypted communication and secure identification of a network web server. HTTPS connections are often used for sensitive transactions in corporate information systems. The main idea of HTTPS is to create a secure channel over an insecure network. This ensures reasonable protection from eavesdroppers and man-in-the-middle attacks, provided that adequate cipher suites are used and that the server certificate is verified and trusted.

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To enable or disable the HTTPS service here. Note that the HTTPS

HTTPS

function of this device is not only encrypted the web content but also audio/video data.

Port Choose the HTTPS port. The default value is 443.

3.5.4 DDNS server

Stands for Dynamic Domain Name Server The device supports DDNS If your device is connected to xDSL directly, you might need this

feature. However, if your device is behind a NAT router, you will not need to enable this feature. Because DDNS allows the device to use an easier way to remember naming format rather than an IP address. The name of the domain is like the name of a person, and the IP address is like his phone number. On the Internet we have IP numbers for each host (computer, server, router, and so on), and we replace these IP numbers to easy remember names, which are organized into the domain name. As to xDSL environment, most of the users will use dynamic IP addresses. If users want to set up a web or a FTP server, then the Dynamic Domain Name Server is necessary. For more DDNS configuration, please consult your dealer.

Your Internet Service Provider (ISP) provides you at least one IP address which you use to connect to the Internet. The address you get may be static, meaning it never changes, or dyn amic, meaning it’s likely to change periodically. Just how often it changes, depends on your ISP. A dynamic IP address complicates remote access since you may not know what your current WAN IP address is when you want to access your network over the Internet. The solution to the dynamic IP address problem comes in the form of a dynamic DNS service.

The Internet uses DNS servers to lookup domain names and translates them into IP addresses. Domain names are just easy to remember aliases for IP addresses. A dynamic DNS service is unique because it provides a means of updating your IP address so that your listing will remain current when your IP address changes. There are several excellent DDNS services available on the Internet and best of all they’re free to use. One such service you can use is www.DynDNS.org. You’ll need to register with the service and set up the domain name of your choice to begi n using it. Please refer to the home page of the service for detailed instructions or refer to Appendix E for more information.

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DDNS To enable or disable the DDNS service here.

Server name Choose the built-in DDNS server.

DDNS Host The domain name is applied of this device.

User Name The user name is used to log into DDNS.

Password The password is used to log into DDNS.

This model adds Planet easy DDNS that when this function enable will occur hostname with PLANET DDNS and end six of MAC automatically. User don’t go to web of www.planetddns.com apply new account.

3.5.5 PPPoE

PPPoE: Stands for Point to Point Protocol over Ethernet A standard builds on Ethernet and Point-to-Point network protocol. It allows Internet Camera

connect to Internet with xDSL or cable connection; it can dial up your ISP and get a dynamic IP address. For more PPPoE and Internet configuration, please consult your ISP.

It can directly connect to the xDSL, however, it should be setup on a LAN environment to program

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the PPPoE information first, and then connect to the xDSL modem. Power on again, then the device will dial on to the ISP connect to the WAN through the xDSL modem.

The procedures are

• Connect to a LAN by DHCP or Fixed IP

• Access the device, enter Setting Î Network Î PPPoE as below

PPPoE To enable or disable the PPPoE service here.

User Name Type the user name for the PPPoE service which is provided by ISP.

Password Type the password for the PPPoE service which is provided by ISP.

IP Address / Subnet

Mask / Gateway

Status Shows the Status of PPPoE connection.

Shows the IP information got from PPPoE server site.

3.5.6 Streaming

RTSP is a streaming control protocol, and a starting point for negotiating transports such as RTP, multicast and Unicast, and for negotiating codes. RTSP can be considered a "remote control" for controlling the media stream delivered by a media server. RTSP servers typically use RTP as the protocol for the actual transport of audio/video data.

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Choose the RTSP port. The RTSP protocol allows a connecting client to

RTSP Port

RTP Port

start a video stream. Enter the RTSP port number to use. The default value is 554.

Specify the range of transmission port number of video stream. The default range is 50000 to 50999. User can specify a number between 1024 and

65535.

Dialing

procedure

Compatible

3G mobile

phone

1. To use the 3GPP function, in addition to the previous section, you might need more information or configuration to make this function works.

2. The camera must be set as multi-profile mode, not mega-pixel mode. Otherwise, this device cannot serve 3GPP streaming.

3. To use the 3GPP function, it is strongly recommended to install the Networked Device with a public and fixed IP address without any firewall protection.

4. Port 554 is the default for RTSP service. However, sometimes, some service providers change this port number for some reason. If so, user needs to change this port accordingly.

3.5.7 UPnP

1.Choose a verified player (PacketVideo, QuickTime or Real player currently)

2. Use the following URL to access: rtsp://host/mpeg4/media.3gp Where host is the host name or IP address of the camera.

Please contact your dealer to get the approved list of compatible 3G phones.

UPnP is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled Internet Camera. If your operating system is UPnP enabled, the device will automatically be detected and a new icon will be added to “My Network Places.” If you do not want to use the UPnP functionality, it can be disabled

In addition, this device also provides UPnP IGD function for NAT traversal easily. Use NAT

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traversal when your device is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router will be forwarded to the device.

UPnP To enable or disable the UPnP service here.

Friendly Name Shows the friendly name of this device here.

When enabled, the device will attempt to configure port mapping in

UPnP NAT Traversal

a NAT router on your network, using UPnP™. Note that UPnP™ must be enabled in the NAT router first.

Port Range The port range will open in NAT router.

Shows the IP address and port for WAN access through Internet. If

External IP address

NAT traversal is configured successfully, user can use this IP address and port to access this device.

3.5.8 Bonjour

The Bonjour service allows IP camera to be discovered with Apple Safari browser applied, once enabled, the IP camera will show the Friendly Name in the Bonjour bookmark menu of Safari browser.

Bonjour To enable or disable the Bonjour service here.

Friendly Name Shows the friendly name of this device here.

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3.5.9 IP Filter

You can enter different user IP addresses which are allowed to enter or deny by the device.

IP Filter To enable or disable the IP filter function here.

IP Filter Policy Choose the filter policy where deny or allow is.

3.5.10 IP Notification

In case the IP address is changed, system is able to send out an email to alert someone if the function is enabled.

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SMTP Notification (e-mail)

Send To

Subject Type the subject/title of the E-mail.

TCP Notification

TCP Server Type the server name or the IP address of the TCP server.

TCP Port Set port number of TCP server.

Message The message will be sent to FTP server.

HTTP Notification If enable this function, then the fields below need to be filled.

URL Type the server name or the IP address of the HTTP server

HTTP Login name Type the user name for the HTTP server.

If this function is enabled, the “Send to“ and “Subject” field need to be filled.

Type the receiver’s e-mail address. This address is used for reply mail.

If this function is enabled, the “TCP Server“, “TCP Port”, and “Message” fields need to be filled.

HTTP Login Password Type the password for the HTTP server.

Proxy Address Type the server name or the IP address of the HTTP Proxy.

Proxy Port Set port number of Proxy.

Proxy Login name Type the user name for the HTTP Proxy.

Proxy Login Password Type the password for the HTTP Proxy.

Custom parameter User can set specific parameters to HTTP server.

Message The message will be sent to HTTP server.

3.6 Camera

Use this menu to set the function of the Internet Camera

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3.6.1 Picture

Turn the “Mirror” and “Vertical Flip” On or OFF. The image will be overturned as below.

Rotation

Auto: will adjust the white balance automatically.

White Balance

Hold: will hold the white balance.

Iris / Exposure Control

Auto Exposure: will adjust the internal gain automatically.

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Hold Exposure: will hold the internal gain.

Auto Iris:

This Camera is built-in a DC-Iris lens. User can choose the Iris control mode from “Auto” or “Off”. In case, the “Auto” mode is selected, the Camera will control DC Iris automatically. On the hand, if the “Off” mode is selected, the Camera will open the lens Iris to maximize.

Sometimes, the Auto Iris may work abnormally under some environments. In this case, user can click “Calibrate” button to adjust Auto Iris function again.

Outdoor:

If the camera is installed in outdoor, it will enable this option. Otherwise, disable it. The feature is used to improve auto-exposure performance under strong sunlight.

Maximum Exposure

Time

User can limit the maximum exposure time of the image sensor. The larger value means longer exposure time possibly.

Power Frequency Frequency of power line: 50 or 60Hz

Exposure value is AE target value. This value is to adjust the integration, analog gain and digital gain to achieve the target

Exposure Value

brightness value (Exposure Value). This value is dependent to “Auto Exposure” only

Color Level Large value will be colorful.

Hue Changing the value will result in color tuning.

Brightness Large value will brighten camera.

Sharpness Large value will sharpen camera.

Contrast Large value will contrast camera heavily.

Enable or disable video signal of BNC to a TV monitor. It’s very

Local Video Output

useful to check view angle or focus during camera installation. However, disabling this function will save power a lot. Suggest to disable it after camera is installed

ICR Use built-in photo sensor or manual to control ICR.

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In case user selects manual mode, there are 4 modes: Night (On), Day (Off), Auto or Schedule to control built-in IR LEDs. This function is very useful under low illumination environment even 0 Lux.

In case the Auto mode is selected, user needs to specify 3 parameters in advance:

Night Mode Threshold (0~10000): this value set the threshold to turn on IR LED. It should be lower or equal to Day Mode Threshold.

Day Mode Threshold (0~10000): this value set the threshold to turn off IR LED. It should be higher or equal to Night Mode Threshold.

Delay Time: The delay time between LED ON/OFF switching.

The Current Value is the current luminance from the captured video. It’s a useful reference to set LED ON/OFF Threshold.

3D De-Noise

WDR

Default Settings Restore to factory image settings.

3D De-Noise can remove or lower unwanted noise and preserve fine details and edges.

This function is to provide clear images even under back light circumstances. The higher “Strength” level will adjust contrast compensation stronger.

3.6.2 Privacy Mask

Use this page to specify privacy mask window 1 to window 8 and set the name and gray level for selected window.

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To add or delete the privacy mask windows, user can specify up to 7

Add and Delete

Name

Level

windows to mask the video captured by this device. By dragging mouse on the image, you can change the position and size of the selected window accordingly.

Name of the specified privacy window To define the gray level of mask block. The smaller value will be

darker.

3.6.3 PTZ Setting

This page allows user to modify the RS-485 interface according to the P/T scanner.

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Camera Protocol

Camera Address

Baud rate

If these parameters need to be changed, user needs to che ck an d set value p ro perly for both network module and P/T scanner.

This device can connect to a PTZ camera or speed dome camera and controls them through RS-485 interface.

This is the camera ID set in PTZ camera or speed dome camera. Note that please DO NOT changes the default value if unnecessary.

If so, user needs to check and set value properly for both sides.

This is the communication speed between network module and P/T scanner.

3.6.4 Preset Setting

This page provides the edit tool to modify or delete the “Preset Setting” item by item.

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3.6.5 Tour Setting

Up to 64 positions can be preset, and the camera can be programmed to move to the preset position sequentially.

Tour Name

The group name of the sequence of camera tour. The maximum number of camera tour is 16.

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Running Enable or disable this camera tour.

Preset

Wait Time

Set the sequence of the tour. Maximum 16 points can be assigned. The selected preset position is added in the Sequence list from 1 to 16.

Type a period of time during which the camera is to stay at each preset point, between 0 to 36000 seconds.

To use the camera tour function, user must preset some camera positions first. The maximum number of preset points is 64.

3.7 System

Use this menu to perform the principal settings of Internet Camera.

3.7.1 System

Device Title

Software Version This information shows the software version in the device.

Network LED

You can enter the name of this unit here. It’s very useful to identify the specific device from multiple units.

Switch the LED light of this Internet Camera on or off. The Network LEDs will stop working; in case you don’t want other people to know

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the camera is transferring data.

Power LED Switch the LED light of this Internet Camera on or off.

Log

Reload Click this button; user ca n refresh the log information of the device.

User can check the system log information of the device, including the Main Info, Appended Info, Operator IP, and so on.

3.7.2 Date & Time

User can set up the time setting of Internet Camera, making it synchronized with PC or remote NTP server. Also, you may select the correct time zone of your country.

Server Date & Time Displays the date and time of the device

PC Time Displays the date and time of the connected PC

Adjust

NTP server name

Synchronize with PC:

Manual setting: Click this option to set time and date manually

Synchronize with NTP:

Type the host name or IP address or domain name of the NTP server.

Click this option to enable time synchronization with PC time

Click this option if you want to synchronize the device’s date and time with those of time server called NTP server (Network Time Protocol)

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NTP Sync. Interval

Time Zone

Daylight Saving Check this item to enable daylight saving adjustment.

Daylight Saving

Start Time

Daylight Saving

Stop Time

Daylight Saving

Offset

Select an interval between 1 and 23 hours at which you want to adjust the device’s time referring to NTP server

Set the time difference from Greenwich Mean Time in the area where the device is installed.

Sets up the date and time of daylight saving start time.

Sets up the date and time of daylight saving stop time.

Sets up the date of daylight saving offset.

3.7.3 Maintenance

Default Settings

(Including the network

setting)

Default Settings

(Except the network

setting)

Backup Setting

Recall the device hard factory default settings. Note that by clicking this button, it will reset all device’s parameters to the factory settings (including the IP address).

The unit is restarted and most current settings are reset to factory default values. This action will not reset the network setting.

To take a backup of all of the parameters, click this button. If necessary, it will then be possible to return to the previous

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settings, if settings are changed and there is unexpected behavior.

Click the “Browse” button to locate the saved backup file and

Restore Setting

then click the “Restore Setting” button. The settings will be restored to the previous configuration.

Firmware Upgrade The device supports ne w firmware upgrade.

1. Close all other application programs which are not

necessary for firmware update.

2. Make sure that only you access this device at this moment

3. Disable Motion Detection function.

4. Select “Firmware name”

5. Select the Firmware binary file.

Make sure that the Firmware only applies to this device. Once updated, it will be burned into FLASH ROM of system.

6. Once the firmware file is selected, select “Upgrade”.

7. The upgrade progress information will be displayed on the screen.

8. A message will be shown while the firmware is upgraded. Once the upgrading process completed, the device will reboot the system automatically.

9. Please wait for 80 seconds, and then you can use PLANET IPWizard II to search the device again.

Warning!!! The download firmware procedure cannot be interrupted. If the power and/or

network connection are broken during the download procedure, it might possibly cause serious damage to the device.

Please be aware that you should not turn off the power during updating the firmware and wait for “finish” message. Furthermore, do not try to upgrade new firmware if it’s not necessary.

System Restart The device is restarted wit hout changing any of the settings.

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3.8 Video

This device provides 2 modes of video profile. The first one is 2Mega mode which supports video resolution up to 2 mega-pixel. The second one is 2 mega mode which supports video resolutio n up to 2 mega-pixel. User only can select either 720p or 2 mega mode to operate the camera. Switching to 720p and 2 mega mode, the device will take time to reboot system.

3.8.1 Common

User can only choose either 5 mega or 2 mega mode. 2M mode

Video Profile

Text Overlay Setting

can serve maximum streams of up to 1920X1080 resolutions on one hand. On the other hand, 5 mega mode can stream a maximum of up to 2592 x 1944 resolutions.

There are some important information that can be embedded into image, including date, time, and/or text.

3.8.2 Overlay Image

User can upload “bmp” format picture to IP cam

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Upload Own Image Select your picture to upload

Coordinates Select the location of the picture

3.8.3 Video Profile

User can modify the detailed parameter for each video profile on this page.

Name To assign a name to the selected profile.

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Video Type Video codec of the selected profile.

Resolution Resolution of the selected profile.

ROI Assign the selected profile as a ROI stream or not (Only available for

the profiles with max resolution).

Rate Control Defines the rate control method of this profile. There are four

options: Constant Bit Rate (CBR), Variable Bit Rate (VBR), and Enhanced Variable Bit Rate (EVBR).

For CBR, the video bit rate is between low to high bandwidth based on different resolutions. User can set the desired bit rate to match the limitation of bandwidth.

For VBR, user should choose the quality level to set the video quality rather than bit rate. The quality level is between 1 and 100. The higher value can reach the better quality but of course will consume higher bandwidth.

For EVBR, the video bitrates is based on normal VBR mode. However, the target bitrates can be increased to max target bitrates while lots of motion in video. The max target bitrates will keep a pre-defined time period and then back to normal VBR mode.

Max Frame Rate Defines the targeted frame rate of this profile. For example, set the

frame rate to 15 fps, then the image will be updated for 15 frames per second. User can set the desired max frame rate versus video quality under the limited bandwidth.

GOP Control Defines the Intra/Inter-frame (I/P) ratio of this profile. For example,

set the GOP to 30, then the video stream will have one Intra-frame every 30 frames.

Multicast Enable or disable the multicast function.

Multicast Video IP address and port for multicast video streaming of the selected

profile.

Multicast Audio IP address and port for multicast audio streaming of the selected

profile

Time to Live Time to live (TTL) is a mechanism that limits the lifespan of data in a

computer or network. Once the prescribed event count or time span has elapsed, data is discarded. TTL prevents a data packet from circulating indefinitely.

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Always Enable

Multicast

Warning!!!

To enable the multicast streaming, make sure your Intranet does support multicast

function. Otherwise, your Intranet may fall into network storm seriously.

Multicast streaming is always enabled or by request

3.8.4 ROI

ROI means Region of Interest. Use this page to specify location of ROI windows. Only the maximum resolution profiles can be defined as ROI. In this model, the default ROI windows are profile 4 and 5.

3.8.5 AOI

AOI means Area of Interest. Use this page to specify location and size of AOI windows. Only the profiles with H.264 codec and VBR rate control can support AOI function. It enables a non-uniform distribution of the image quality between a selected region (the AOI) and the rest of the image (background).

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Add and Del To add or delete the AOI windows, user can specify up to 2 AOI

windows to change the video quality in specified areas. By dragging mouse on the image, you can change the position and size of the selected AOI window accordingly

Name

Level Adjust the video quality of specified AOI window. The higher value

Name of the specified AOI window.

will be better video quality.

3.9 Audio

It’s M-JPEG mode in this profile.

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Audio To enable or disa ble audio function.

Audio type T o select G711 or G726 for audio coding.

Audio Mode: To select Simplex or Full duplex (2-way audio) mode.

Input Gain: To adjust gain of input audio.

Output Gain: To adjust gain of output audio.

Speaker Our To enable or disable speaker function.

3.10 User Privilege Access

Use this menu to set the user name and password of the administrator and up to 10 users, and access right of each user.

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Select “Anonymous” to allow any one viewing the video once

Viewer Login

Access Right

PTZ Control

Add, Modify, and Delete of

Users account

connected. Otherwise, only users in database can view the video after login.

Administrator can access every function in this device. However, Viewers only can view the video and access limited function.

Authorize this user to control PTZ function or not.

Manage the account of viewer’s use.

3.11 Protocol

Use this menu to select enable or disable ONVIF and set up SNMP configuration.

3.11.1 ONVIF

ONVIF is a global and open industry forum with the goal to facilitate the development and use of a global open standard for the interface of physical IP-based security products. Or in other words, to create a standard for how IP products within video surveillance and other physical security areas can communicate with each other.

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ONVIF

Version

To enable or disable the ONVIF interface here.

Currently, the V1.0 or V1.01/1.02/V2.0/V2.1.1 is available.

3.11.2 SNMP

SNMP provides a simple framework for administering networked hardware. To manage the IP camera, you have to prepare an MIB browser or similar tools first. SNMPv1and SNMPv2c can be enabled simultaneously.

SNMP v1

SNMP v2c

Read community

Write community

Traps

To enable or disable the SNMP v1 function here.

To enable or disable the SNMP v2c function here.

The term "Community name" in SNMPv1 and SNMPv2c can be roughly regarded as key. The person who has the community name has the authority to read or edit the information of IP camera via SNMP.

Trap is a mechanism that allows the managed device to send messages to manager instead of waiting passively for polling

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from the manager.

Trap Address

Trap Community

Available Traps

Cold Start

Available Traps

Warm Start

Available Traps

Link Up

Available Traps

Authentication

Failed

3.12 Mail

The IP address of SNMP traps station.

Trap Community means the community that can receive the trap message.

The camera reboots.

The camera starts up

The camera connected network.

When content of read community is wrong, MIB browser connecting to camera will appear trap message.

You may set up SMTP mail parameters for further operation of Event Schedule. That is, if users want to send the alarm message out, it will need to configure parameters here and also add at least one event schedule to enable event triggering.

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SMTP Server Ty pe the SMTP server name or the IP address of the SMTP server.

Test

SMTP Port Set port number of SMTP service.

SSL Enable SSL function or not.

SMTP Authentication

Authentication User

Name

Authentication Password

E-mail From

E-mail To Type the receiver’s e-mail address.

E-mail Subject Type the subject/title of the e-mail.

Send a test mail to mail server to check this account is available or not.

Select the authentication required when you send an e-mail.

Disable: If no authentication is required when an e-mail is sent. Enable: If authentication is required when an e-mail is sent.

Type the user name for the SMTP server if Authentication is Enabling.

Type the password for the SMTP server if Authentication is Enabling.

Type the sender’s E-mail address. This address is used for replying e-mails.

3.13 Event Detection

Use this menu to specify motion detection window 1 to window 4 and set the conditions for detection while observing a captured image.

3.13.1 Motion Detection

Use this menu to specify motion detection window 1 to window 10 and set the conditions for detection while observing a captured image.

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Add and Delete

Included or Excluded

Window

Name Name of the specified motion window.

Object Size

Sensitivity

To add or delete the motion windows, user can specify up to 4 Included and /or Excluded windows to monitor the video captured by this device. By dragging mouse on the image, you can change the position and size of the selected motion window accordingly.

These windows can be specified as Included or Excluded type.

Included:

Windows target specific areas within the whole video image

Excluded:

Windows define areas within an Include window that should be ignored (areas outside Include windows are auto m atically ignored)

Defines the object size of motion detection. The higher object size will only larger objects trigger motion detection. The lower object size will even small objects trigger motion detection too. Generally speaking, the smaller size will be easier to trigger event.

Defines the sensitivity value of motion detection. The higher value will be more sensitive.

3.13.2 Camera Tampering

Camera tampering detection is a new intelligent functionality that further strengthens the benefit of Network Camera. When the camera is moved, partially obscured, severely defocused, covered or sprayed, an event can be triggered to send notifications, upload

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images/files to remote server or email.

Minimum duration Define the minimum triggered duration by camera tampering

detection. The triggered duration less than target value will be ignored to filter false alarms.

3.13.3 Audio Detection

Audio detection alarm can be used as a complement to motion detection. Since audio detection can react to events in areas too dark for the video motion detection functio nality to work properly. In addition, it can be used to detect activity in areas outside of the camera’s view.

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Audio Alarm Level Define the threshold value of audio detection.

3.14 Storage

This page shows the status of attached SD card and Samba server. You may set up related parameters to manage the attached SD card or Samba server also.

3.14.1 SD Card

Disk ID This name of SD card.

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Status This information of SD card.

Enable automatic disk cleanup

Remove recordings order than Delete old files by days.

Remove oldest recordings

when disk is

Lock Disk Avoid write dat a and d elete at SD card

Delete old recorded files while the conditions are reached as below.

Delete old files by left capacity.

3.14.2 SAMBA Server

Host

User Name

Password

Type the server name or the IP address of the SAMBA server.

Set working directory path of SAMBA server.

Type the user name for the SAMBA server

Type the password for the SAMBA server.

3.15 Continuous Recording

You may enable or disable continuous recording function here. Select SD card or Samba server for storage destination.

When continuous recording is enabled, press restart to delete correct recording.

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3.16 Recording List

This page shows the files where information is listed inside the SD Card. User may reload file from SD card that plays or removes the selected file.

This page shows the files where information is listed inside the SD Card or Samba server. User may reload file from SD card or Samba server that plays or removes the selected file.

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3.17 Event Server

3.17.1 FTP Server

You may setup FTP parameters for further operation of Event Schedule. That is, if users want to send the alarm message to an FTP server, it will need to configure parameters here and also add at least one event schedule to enable event triggering as SMTP.

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Name User can specify multiple FTP paths as wished. Therefore, user

needs to specify a name for each FTP setting.

FTP Server Type the server name or the IP address of the FTP server. Test Check the FTP server whether this account is available or not. FTP Login name Type the user name for the FTP server. FTP Login Password Type the password for the FTP server. FTP Port Set port number of FTP service. FTP Path Set working directory path of FTP server. FTP Passive Mode Select passive or active mode connecting to FTP server.

3.17.2 TCP Server

In addition to sending video file to FTP server, the device can also send event message to specified TCP server.

Name User can specify multiple TCP servers as wished. Therefore, user

needs to specify a name for each TCP server setting.

TCP Server Type the server name or the IP address of the TCP se rver. TCP Port Set port number of TCP server.

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3.17.3 HTTP Server

The device can also send event message to specified HTTP server.

Name User can specify multiple HTTP servers as wished. Therefore,

user needs to specify a name for each HTTP server setting.

URL Type the server name or the IP address of the HTTP server. Test Check the HTTP server whether it is available or not. HTTP Login name Type the user name for the HTTP server. HTTP Login Password Type the password for the HTTP server. Proxy Address Type the server name or the IP address of the HTTP Proxy. Proxy Login name Type the user name for the HTTP Proxy. Proxy Login Password Type the password for the HTTP Proxy. Proxy Port Set port number of Proxy.

3.17.4 SAMBA Server

The device can also send video stream to specified SAMBA server. Most of the time, the SAMBA server will be another PC or NAS server.

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Name User can specify multiple HTTP servers as wished. Therefore,

user needs to specify a name for each HTTP server setting.

SAMBA Server Type the server name or the IP address of the SAMBA server.

Test Check the SAMBA server whether this account is available or not.

SAMBA Login name Type the user name for the SAMBA server.

SAMBA Login Password Type the password for the SAMBA server.

SAMBA Path Set working directory path of SAMBA server.

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3.18 Event Schedule

This menu is used to specify the schedule of Events and activate the some actions provided by this device.

3.18.1 Setting

Name Name of the Event or Schedule. Enable Enable or disable this Event or Schedule. Type Schedule start with Event trigger or Schedule trigger. Enable Time Define the feasible time slot. Trigger by Select the triggered sources with event trigger.

Record File Prefix

Action Define the actions once event triggered.

Define the prefix of recorded filename

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Example1.

Send file to FTP server by motion triggered always by::

1. Select event trigger

2. Enable time: start from 00:00 to 24:00 every day

3. Trigger by: Motion Area (Added in Object Detection page)

4. Action : Send FTP (Add in Event Server -> FTP Server page)

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Example 2.

Send file to E-Mail server by motion triggered from Friday 18:00 to Saturday 06:00

1. Select event trigger.

2. Enable time: start from Friday 18:00 and keep work in 12 hours, so it will stop on Saturday 06:00.

3. Trigger by : Motion Area (Added in Object Detection page)

4. Action : Send e-mail (Add in E-Mail page)

i. To email address: You need to input the receiver email

address.

ii. Subject: You could specify the email subject.

iii. Message: You could specify the email content.

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Example 3.

Enable Voice Alert every 10 minute during 18:00 to 24:00 from Monday to Friday.

1. Type: Select schedule trigger and interval is 10 minutes.

2. Enable Time: Select Monday to Friday, and set start time from 18:00 and keep work in 6 hours.

3. Trigger by: You do not need to choose it because this will be triggered every minute.

4. Action: Voice Alert.

3.18.2 Record

User can choose the type of record file for event or schedule application.

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Record File Type Choose AVI or JPEG file format for record file.

Record File Prefix Define the prefix of recorded filename.

Pre-Trigger Duration Define the maximum duration of pre-alarm.

Best Effort Duration Define the best effort duration of post-alarm.

Max. File Size Define the maximum buffer size of record file.

3.18.3 Port Status

User can check the status of digital input and output (DIDO).

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Appendix A: PING IP Address

The PING (stands for Packet Internet Groper) command is used to detect whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply. It’s also a very useful tool to confirm the installation of Internet Camera, or if the IP address conflicts with any other device over the network.

If you want to make sure the IP address of Internet Camera, utilize the PING command as follows:

z Start a DOS window. z Type ping x.x.x.x, where x.x.x.x is the IP address of the Internet Camera.

The replies, as illustrated below, will provide an explanation to the problem.

If you want to detect any other device that conflicts with the IP address of Internet Camera, you also can utilize the PING command but you must disconnect the Internet Camera from the network first.

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Appendix B: 3GPP Access

To use the 3GPP function, in addition to previous section, you might need more information or configuration to make this function works.

To use the 3GPP function, it is strongly recommended to install the Networked Device with a public and fixed IP address without any firewall protection.

RTSP Port:

Port 554 is the default for RTSP service. However, sometimes, some service providers change this port number for some reason. If so, user needs to change this port accordingly.

Dialing procedure:

1. Choose a verified player (PacketVideo or Realplayer currently)

2. Use the following URL to access:

rtsp://host/mpeg4/media.3gp

Where host is the host name or IP address of the camera.

Compatible 3G mobile phone:

Please contact your dealer to get the approved list of compatible 3G phone.

Besides IP camera and 3G mobile phone, you will also need to make sure the ISP and telephone company has provided the 3GPP service to you.

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Appendix C: Bandwidth and Video Size

Estimation

The frame rate of video transmitted from the Internet Camera depends on connection bandwidth between client and server, video resolution, codec type, and quality setting of server. Here is a guideline to help you roughly estimate the bandwidth requirements for your Internet Camera.

The required bandwidth depends on content of video source. The slow motion video will produce smaller bit rate generally and fast motion will produce higher bit rate vice versa. Actual results generated by the Internet Camera may be varying.

Image

Resolution

320 x 240

640 x 480 1920 x 1080 200 ~ 500k byte per 2048 x 1536 300 ~ 750k byte per

Average range of

data sizes for JPEG

mode

8 ~ 20k byte per

frame

20 ~ 50K byte per

frame frame frame

Average bit rate for

MPEG4 mode

256kbps~768kbps

@ 30fps

512kbps~3072kbps @

30fps

- 1536kbps~10000kbps

- 2048kbps~12000kbps

Average bit rate for

H.264 mode

192kbps~512kbps

@ 30fps

384kbps~1536kbps

@ 30fps @ 30fps @ 30fps

Audio streaming also takes bandwidth around 32kbp s. Some xDSL/Cable modem upload speeds could not even reach up to 128 kbps. Thus, you may not be able to receive good quality video while also streaming audio on a 128 kbps or lower connection. Even though the upload speed is more than 128kbps for optimal video performance, disabling audio streaming will get better video performance.

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Appendix D: DDNS Application

1. Configure PLANET DDNS steps:

Step 1: Enable DDNS option through accessing web page of NAS

Step 2. Select on DDNS server provided, and register an account if you have not used yet.

Let’s take dyndns.org as an example. Register an account in http://planetddns.com

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Appendix E: Configure Port Forwarding Manually

The device can be used with a router. If the device wants to be accessed from the WAN, its IP

address needs to be set up as fixed IP address, also the port forwarding or Virtual Server function of router needs to be set up. This device supports UPnP traversal function. Therefore, user could use this feature to configure port forwarding of NAT router first. However, if user needs to configure port forwarding manually, please follow the steps as below:

Manually installing the device with a router on your net work is an easy 3– step procedure as shown below::

1. Assign a local/fixed IP address to your device

2. Access the Router with Your Web browser

3. Open/Configure Virtual Server Ports of Your Router

1. Assign a local/fixed IP address to your device

The device must be assigned a local and fixed IP Address that allows it to be recognized by the router. Manually set up the device with a fixed IP address, for example, 192.168.0.100.

2. Access the Router with Your Web browser

The following steps generally apply to any router that you have on your network. The PLANET WNRT-620 is used as an example to clarify the configuration process. Configure the initial settings of the router by following the steps outlined in the router’s Quick Installation Guide.

If you have cable or DSL service, you will most likely have a dynamically assigned WAN IP Address. ‘Dynamic’ means that your router’s WAN IP address can change from time to time depending on your ISP. A dynamic WAN IP Address identifies your router on the public network and allows it to access the Internet. To find out what your router’s WAN IP Address is, go to the Status screen on your router and locate the WAN information for your router. As shown on the following page the WAN IP Address will be listed. This will be the address that you will need to type in your web browser to view your camera over the Internet. Be sure to uncheck the Reset IP address at next boot button at the top of the screen after modifying the IP address. Failure to do so will reset the IP address when you restart your computer.

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Your WAN IP Address will be listed here.

3. Open/set Virtual Server Ports to enable remote image viewing

The firewall security features built into the router and most routers prevent users from accessing the video from the device over the Internet. The router connects to the Internet over a series of numbered ports. The ports normally used by the device are blo cked from access over the Internet. Therefore, these ports need to be made accessible over the Internet. This is accomplished using the Virtual Server function on the router. The Virtual Server ports used by the camera must be opened through the router for remote access to your camera. Follow these steps to configure your router’s Virtual Server settings

z Click Enabled. z Enter a unique name for each entry. z Select Both under Protocol Type (TCP and UDP) z Enter your camera’s local IP Address (e.g., 192.168.0.100, for example) in the Private

IP field.

z If you are using the default camera port settings, enter 80 into the Public and Private

Port section, click Add.

A check mark appearing before the entry name will indicate that the ports are enabled.

Some ISPs block access to port 80. Be sure to check with your ISP so that you can open the appropriate ports accordingly. If your ISP does not pass traffic on port 80, you will need to change the port the camera uses from 80 to something else, such as 8080. Not all routers are the same, so refer to your user manual for specific instructions on how to open ports.

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Enter valid ports in the Virtual Server section of your router. Please make sure to check the box on this line to enable settings. Then the device can be accessed from WAN by the router’s WA N IP Address.

By now, you have finished your entire PC configuration for this device.

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Appendix F: Power Line Frequency

COUNTRY

Argentina 220V 50 Hz

Australia 230V* 50 Hz

Austria 230V 50 Hz

Brazil 110/220V* 60 Hz

Canada 120V 60 Hz

China 220V 50 Hz

Finland 230V 50 Hz

France 230V 50 Hz

Germany 230V 50 Hz

Hong Kong 220V* 50 Hz

India 230V 50 Hz

Italy 230V 50 Hz

Japan 100V 50/60 Hz*

Malaysia 240V 50 Hz

VOLTAGE FREQUENCY COMMENTS

*Neutral and line wires are reversed from that used in Australia and elsewhere.

*Outlets typically controlled by adjacent switch. Though nominal voltage has been officially changed to 230V, 240V is within tolerances and commonly found.

*127V found in states of Bahia, Paran (including Curitiba), Rio de Janeiro, Paulo and Minas Gerais (though 220V may be found in some hotels). Other areas are 220V only, with the exception of Fortaleza (240V).

*Eastern Japan 50 Hz (Tokyo, Kawasaki, Sapporo, Yokohoma, and Sendai); Western Japan 60 Hz (Osaka, Kyoto, Nagoya, Hiroshima)

Netherlands 230V 50 Hz

Portugal 230V 50 Hz

Spain 230V 50 Hz

Sweden 230V 50 Hz

Switzerland 230V 50 Hz

Taiwan 110V 60 Hz

Thailand 220V 50 Hz

United Kingdom 230V* 50 Hz

United States of America 120V 60 Hz

*Outlets typically controlled by adjacent switch. Though nominal voltage has been officially changed to 230V. 240V is within tolerances and commonly found.

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Appendix G:

Troubleshooting & Frequently Asked Questions

Features

The device utilizes H.264, MPEG-4 and M-JPEG triple compression to providing high quality images. Where H.264 and MPEG-4 are

The video and audio codec is

adopted in the device.

The maximum number of user

accesses the device

simultaneously.

standards for video compression, M-JPEG is a standard for image compression.

The audio codec is defined as AMR for 3GPP and G.711/G.726 for RTSP streaming.

The maximum number of users is limited to 20. However, it also depends on the total bandwidth accessed to this device fro m cli en ts. The maximum data throughput of the device is around 100~200Mbps for UDP mode and 50Mbps for HTTP mode. Therefore, the actual number of connected clients is varying by streaming mode, settings of resolution, codec type, frame rate and bandwidth. Obviously, the performance of the each connected client will slow down when many users are logged on.

The device can be used outdoors

or not.

Status LED does not light up.

The network cabling is required for

the device.

The device will be installed and

work if a firewall exists on the

network.

The username and password for

the first time or after factory default

reset

Forgot the username and

password

The device is not weatherproof and cannot be used outdoors.

Install this device

Check and confirm that the DC power adaptor, included in packaged, is used. Secure the power connector and power it on again.

The device uses Category 5 UTP cable allowing 10 and/or 100 Base-TX networking.

If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router.

Username = admin and password = admin. Note that it’s all case sensitivity.

Follow the steps below:

1. Restore the factory default setting by pressing press and holding down for more than 5 seconds on the device.

Forgot the IP address of the

device.

2. Reconfigure the device.

Check IP address of device by using the PLANET IP Wizard II program or by UPnP discovery or set the device to default by Reset button.

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z Re-power the device if cannot find the unit within 1 minutes. z Do not connect device over a router. PLANET IP Wizard II

program cannot detect device over a router.

z If IP address is not assigned to the PC which runs PLANET IP

PLANET IP Wizard II program

cannot find the device.

Wizard II program, then PLANET IP Wizard II program cannot find the device. Make sure that IP address is assigned to the PC properly.

z Antivirus software on the PC might interfere with the setup

program. Disable the firewall of the antivirus software during setting up this device.

z Check the firewall setting of your PC or Notebook.

Internet Explorer does not seem to

work well with the device

PLANET IP Wizard II program fails

to save the network parameters.

Cannot work with NAT router

Some IP cameras are working

but others failed

Cannot access the login page and

other web pages of the Internet

Camera from Internet Explorer

Make sure that your Internet Explorer is version 6.0 or later. If you are experiencing problems, try upgrading to the latest version of Microsoft’s Internet Explorer from the Microsoft webpage.

Network may have trouble. Confirm the parameters and connections of the device.

UPnP NAT Traversal

Maybe NAT router does not support UPnP function. Please check user’s manual of router and turn on UPnP function.

Maybe too many IP cameras have been installed on the LAN, and then NAT router is out of resource to support more cameras. You could turn off and on NAT router to clear out of date information inside router.

Access this device

z Maybe the IP Address of the Internet Camera is already being

used by another device or computer. To confirm this possible problem, disconnect the Internet Camera from the network first, and then run the PING utility to check it out.

z Maybe due to the network cable, try correcting your network

cable and configuration. Test the network interface by connecting a local computer to the Internet Camera via a crossover cable.

z Make sure th e Internet connection and setting is ok. z Make sure th e IP address of Internet Explorer is correct. If the

Internet Camera has a dynamic address, it may have changed since you last checked it.

z Network congestion may prevent the web page from appearing

quickly. Wait for a while.

The IP address and Subnet Mask of the PC and Internet Camera must be in the same class of the private IP address on the LAN.

z Make sure th e http port used by the Internet Camera, default=80,

5 Mega-Pixel 20M IR Vari-Focal Dome IP Camera

ICA-4500V

is forward to the Internet Camera’s private IP address.

z The port number assigned in your Internet Camera might not be

available via Internet. Check your ISP for available port.

z The proxy server may prevent you from connecting directly to the

Internet Camera, set up not to use the proxy server.

z Confirm that Default Gateway addre ss is correct. z The router needs Po rt Forwarding feature. Refer to your router's

manual for details.

z Packet Filtering of the rout er may prohibit access from an

external network. Refer to your router's manual for details.

z Access the Internet Ca mera from the Internet with the global IP

address of the router and port number of Internet Camera.

z Some routers reject the global IP address to access the Internet

Camera on the same LAN. Access with the private IP address and correct port number of Internet Camera.

z When you use DDNS, you need to set Default Gateway and DNS

server address.

Image or video does not appear on

the main page.

How to check the device’s ActiveX

that is installed on your computer.

Internet Explorer displays the

following message: “Your current

security settings prohibit

downloading ActiveX controls”.

z If it’s not working after the above procedu re, re set Internet

Camera to default setting and installed it again.

z When the PC is connected to Internet Camera for the first time, a

pop-up Security Warning window will appear to download ActiveX Controls. When using Windows XP, or Vista, log on with an appropriate account that is authorized to install applications.

z Network congestion may p revent the Image screen from

appearing quickly. You may choose lower resolution to reduce the required bandwidth.

Go to C:\Windows\Downloaded Program Files and check to see if there is an entry for the file “IPCamera Control”. The status column should show “Installed”. If the file is not listed, make sure your Security Settings in Internet Explorer are configured properly and then try reloading the device’s home page. Most likely, the ActiveX control did not download and install correctly. Check your Internet Explorer security settings and then close and restart Internet Explorer. Try to browse and log in again.

Set up the IE security settings or configure the individual settings to allow downloading and scripting of ActiveX controls.

The device works locally but not

externally.

z Might be caused from the firewall protection. Check the Internet

firewall with your system or network administrator. The firewall may need to have some settings changed in order for the device to be accessible outside your LAN.

z Make sure th at the device isn’t conflicting with any other web

5 Mega-Pixel 20M IR Vari-Focal Dome IP Camera

ICA-4500V

server running on your LAN.

z Checking the configuration of the router settings allows the

device to be accessed outside your local LAN.

z Check the bandwidth of Internet connection. If the Internet

bandwidth is lower than target bit rate, the video streaming will not work correctly.

The unreadable characters are

displayed.

Frame rate is slower than the

setting.

Blank screen or very slow video

when audio is enabled.

Image Transfer on e-mail or FTP

does not work.

Use the operating system of the selected language. Set the Encoding or the Character Set of the selected language on the Internet Explorer.

z The traffic of the network and the object of the image affect the

frame rate. The network congestion causes frame rate slower than the setting.

z Check the bandwidth of Internet connection. If the Internet

bandwidth is lower than target bit rate, the video streaming will not work correctly.

z Ethernet switching hub can smooth the frame rate.

z Your connection to the device does not have enough bandwidth

to support a higher frame rate for the streamed image size. Try reducing the video streaming size to 160x120 or 320x240 and/or disabling audio.

z Audio will consume 32 kbp s. Disable a udio to improve video.

Your Internet connection may not have enough bandwidth to support streaming audio from the device.

z Default Gateway and DNS server address should be set up

correctly.

z If FTP does not work properly, ask your ISP or netwo rk

administrator about the transferring mode of FTP server.

Pan/Tilt does not work. (including

Click to Center and Preset

Positioning)

Pan/Tilt does not work smoothly.

The focus on the Camera is bad.

The color of the image is poor or

z Click “Refresh” on the Internet Explorer when the communication

stops with the device. The image will refresh.

z Other clients may be operating Pan/Tilt. z Pan/Tilt operation has reached the end of corner.

There may be a slight delay when you are using the Pan/Tilt feature in conjunction with streaming audio and video. If you find that there is a significant delay while panning or tilting the camera, try disabling the audio streaming and/or reducing the video streaming size.

Video quality of the device

The lens is dirty or dust is attached. Fingerprints, dust, stain, etc. on the lens can degrade the image quality.

z Adjust White Balance.

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ICA-4500V

strange. z To insure the images you are viewing are the best they can be,

set the Display property setting (color quality) to 16bit at least and 24 bit or higher if possible within your computer.

z The configura tion on the device image display is incorrect. You

need to adjust the image related parameters such as brightness, contrast, hue and sharpness properly.

z Wrong power line fre quency makes im ages flicker. Ma ke sure the

Image flickers.

Noisy images occur.

Cannot play the recorded ASF file

50 or 60Hz format of your device.

z If the object is dark, the image will flicker. Make the condition

around the Camera brighter.

The video images might be noisy if the device is located in a very low light environment. Make the condition around the camera brighter or turn the

Miscellaneous

Please install Microsoft®’s DirectX 9.0 or later and uses the Windows Media Player 11.0 or later to play the AVI filed recorded by the Device.

IR LED on.

Cannot unmount SD card

immediately after stopping

continuous recording

Because the ICA-4500V series needs about two minutes to stop recording procedure. Please wait for two minutes later and then run unmount SD card.

PLANET ICA-4500V User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Chapter 1. Product Introduction

1.1. Package Contents

1.2. Overview

1.3. Features

1.4. Product Specifications

Chapter 2. Hardware Interface

2.1 Physical Descriptions

2.1.1 Identification of ICA-4500V physical details

2.1.2 I/O Control Instruction

2.1.3 Connector board

2.2 Hardware Installation

2.3 Initial Utility Installation

2.4 Preparation

2.4.1 Search and View by PLANET IP Wizard II

2.4.2 Configure Network by PLANET IP Wizard II

2.5 Using UPnP of Windows XP or 7

2.5.1 Windows XP

2.5.2 Windows 7

2.6 Setup ActiveX to use the Internet Camera

2.6.1 Internet Explorer 6 for Windows XP

2.6.2 Internet Explorer 7 for Windows XP

2.6.3 Internet Explorer 7 for Windows Vista

Chapter 3. Web-based Management

3.1. Introduction

3.2. Connecting to Internet Camera

3.3 Live View

3.4 ActiveX Control

3.4.1 Digital Zoom

3.4.2 Snapshot

3.4.3 Record

3.4.4 Volume

3.4.5 About

3.5 Network

3.5.1 Network

3.5.2 IPv6

3.5.3 HTTPS

3.5.4 DDNS server

3.5.5 PPPoE

3.5.6 Streaming

3.5.7 UPnP

3.5.8 Bonjour

3.5.9 IP Filter

3.5.10 IP Notification

3.6 Camera

3.6.1 Picture

3.6.2 Privacy Mask

3.6.3 PTZ Setting

3.6.4 Preset Setting

3.6.5 Tour Setting

3.7 System

3.7.1 System

3.7.2 Date & Time

3.7.3 Maintenance

3.8 Video

3.8.1 Common

3.8.2 Overlay Image

3.8.3 Video Profile

3.8.4 ROI

3.8.5 AOI

3.9 Audio

3.10 User Privilege Access

3.11 Protocol

3.11.1 ONVIF

3.11.2 SNMP

3.12 Mail

3.13 Event Detection

3.13.1 Motion Detection

3.13.2 Camera Tampering

3.13.3 Audio Detection

3.14 Storage

3.14.1 SD Card

3.14.2 SAMBA Server

3.15 Continuous Recording

3.16 Recording List

3.17 Event Server

3.17.1 FTP Server