PLANET HDVR-1600 User Manual

Central Management System

HCMS

User’s manual

Version 1.0.0

- 1 -

The products and programs described in this User’s Manual are licensed products of PLANET Technology, This

User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all

accompanying hardware, software, and documentation are copyrighted.

No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic

medium or machine-readable form by any means by electronic or mechanical. Including photocopying, recording,

or information storage and retrieval systems, for any purpose other than the purchaser's personal use, and without

the prior express written permission of PLANET Technology.

Disclaimer

PLANET Technology does not warrant that the hardware will work properly in all environments and applications,

and makes no warranty and representation, either implied or expressed, with respect to the quality, performance,

merchantability, or fitness for a particular purpose.

PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any

inaccuracies or omissions that may have occurred.

Information in this User’s Manual is subject to change without notice and does not represent a commitment on the

part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s

Manual. PLANET makes no commitment to update or keep current the information in this User’s Manual, and

reserves the right to make improvements to this User’s Manual and/or to the products described in this User’s

Manual, at any time without notice.

If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your

comments and suggestions.

CE mark Warning

The is a class B device, In a domestic environment, this product may cause radio interference, in which case the

user may be required to take adequate measures.

WEEE Warning

To avoid the potential effects on the environment and human health as a result of the presence of

hazardous substances in electrical and electronic equipment, end users of electrical and electronic

equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of

WEEE as unsorted municipal waste and have to collect such WEEE separately.

Trademarks

The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware

and software products by their trade names. In most, if not all cases, their respective companies claim these

designations as trademarks or registered trademarks.

- 2 -

Revision

User’s Manual for PLANET Central Management System:

Model: HCMS

Rev: 1.0.0 (2009, May)

Part No. EM-HCMSv1

- 3 -

TABLE OF CONTENTS

Chapter 1...................................................................................................................................6

Introduction..............................................................................................................................6

Overview.......................................................................................................................................................6

1.1 System Requirement...........................................................................................................................7

1.2 System Requirement...........................................................................................................................8

Chapter 2 Software Installation..............................................................................................9

Chapter 3 Software Upgrade.................................................................................................14

Chapter 4 Start the HCMS....................................................................................................16

4.1 Starting Up.........................................................................................................................................16

4.2 Login ..................................................................................................................................................17

Chapter 5 Buttons A vailable on the Main Window.............................................................18

Chapter 6 Configure the HCMS...........................................................................................22

6.1 Setup Groups.....................................................................................................................................22

6.2 Manage the Sites ...............................................................................................................................25

6.2.1

Add/Remove a Site..........................................................................................................26

6.2.2

Setup the Site via Device Search.....................................................................................27

6.2.3

Setup the DVR Site Manually......................................................................................... 28

6.2.4

Setup the IP Camera Site Manually.................................................................................29

6.3 Setup the File Path............................................................................................................................30

6.4 Alert Events.......................................................................................................................................32

6.5 HCMS User .......................................................................................................................................36

6.6 Sequence ............................................................................................................................................39

6.7 Login Setting .....................................................................................................................................40

6.8 Network Setting.................................................................................................................................42

6.9 Log Data.............................................................................................................................................43

6.10 Export or Import Settings.............................................................................................................. 44

Chapter 7 Operation of the HCMS.......................................................................................45

7.1 View Live Image / Assign Camera...................................................................................................46

7.2 Camera Setting / Camera Info.........................................................................................................48

7.3 Display Mode.....................................................................................................................................50

7.4 Zoom In/Out Control via Mouse ..................................................................................................... 51

7.5 Sequence Display...............................................................................................................................52

7.6 Adjust the Image...............................................................................................................................53

7.7 Playback Recorded Video.................................................................................................................54

7.8 Configure the OSD Menu of the Connected Site............................................................................59

7.9 Search for Event Videos....................................................................................................................61

7.10 HCMS Motion Detection................................................................................................................63

7.11 Object Search..................................................................................................................................64

- 4 -

7.12 Take a Snapshot..............................................................................................................................65

7.13 2-Way Audio Talk............................................................................................................................66

7.14 Instant Record Function.................................................................................................................67

7.15 Dome Setting / Dome Control ........................................................................................................68

7.16 Schedule Record Function..............................................................................................................70

7.17 E-MAP Function .............................................................................................................................79

7.18 Health Function...............................................................................................................................83

7.19 Lock Function..................................................................................................................................84

7.20 Joystick Control Function..............................................................................................................86

Appendix A: The HCMS Player ...............................................................................................................88

Appendix B: Troubleshooting................................................................................................................... 94

- 5 -

Chapter 1

Introduction

Overview

The Hybrid DVR – HDVR-1600 Central Management System (HCMS) offers a simple and centralized

monitoring interface for the video surveillance equipments. It gives the user access to monitor multiple DVRs,

and allows the user to simultaneously monitor 64 sites per group (up to 10 groups) within several clicks.

Features:

z Monitor Multiple Sites - Supports up to 10 groups, each group can add up to 64 sites z Alert Function (LAN Only) - Sends live/event video clips and messages to the local computer from all

connected DVR(s)

z Connected Configuration - Configures the settings of the connected DVR(s) z Remote Playback – Allows the user to view recorded video stored in the connected DVR(s) z HDD Information – Displays information of all disk drives that are being used on the local computer z Dome Control - Remotely operates the speed domes via the Internet z Search (Devices) - Searches the LAN network for any available connected DVR z Search (Video) - Searches the connected DVR for any recorded video z Record - Records live or playback videos to the local computer

- 6 -

1.1 System Requirement

The following chart shows recommended computer system:

Operating Systems CPU

RAM Memory Bandwidth HDD

Video Card

Tested Connection Extreme

Windows 2000, Windows XP, Windows Vista

Minimum:

Pentium 4 2.0GHz

Minimum: 512MB (Connects ≦ 32ch)

Recommended:

Pentium 4 3.0GHz

Recommended: 1GB

(Connects 64ch)

Minimum: 256K Recommended: 1536K

Minimum 5GB HDD space is required if there is need to record

video to the local computer.

Recommended:

Pre-installed with more than 64MB RAM

CPU: Intel(R) Core (TM)2 Quad CPU Q6600 @2.4GHz, RAM:

2GB, OS: WinXp, Display: NVDIA GrForce 8400GS 512M,

Ethernet: Gigabit LAN, HUB: Gigabit HUB

With the above system, the tested PC can stably connect up to

512 channels, which is the same as 32 units of 16-ch DVRs.

NOTE: This system is required when 16 Megapixel IP

cameras with 1280x960 resolutions are going to be connected.

NOTE: If the operating system is Windows Vista, some functions (such as Record, Auto Reboot, etc)

will not work properly due to User Account Control (UAC). Follow steps below to solve this problem.

Step 1. If a previous version of HCMS is installed, export setting files of HCMS servers (1~4) before

installing the new version HCMS.

Step 2. Due to UAC, user account in Windows Vista cannot properly run applications that will write in

“C:\Program Files\” folder. Therefore, HCMS will be installed in “C:\” folder instead.

Step 3. Once the new version HCMS is installed, import the setting files back to HCMS servers (1~4).

- 7 -

1.2 System Requirement

The following chart shows the models of IP cameras recognized by the HCMS:

Brand/Model Streaming Protocol Video Stream Format Audio Stream Format

PLANET RTP/RTSP MPEG4

AXIS 200 Series RTP/RTSP MPEG4 Unsupported

VivoTek 7000 Series RTP/RTSP MPEG4 Unsupported

No support now. (This feature

will available in the future.)

NOTE: Each group can only connect to at most 16 IP cameras.

- 8 -

Chapter 2

Software Installation

After acquired the installation file, follow the steps below to install the HCMS to the local computer.

Step 1: There are 2 ways to start the installation. Option 1:It will entry the Main Menu automatically when the CD is

inserted into the CD-Rom, click on the HCMS Software

hyperlink to start the installation.

Option 2: Browse this CD-Rom and open the “HCMS Software” folder,

click on the Setup.exe file to start the installation.

NOTE: If an older version of the HCMS had been installed in the local computer, a message box

will be shown during the installation. Click <OK> to uninstall the previous version.

After clicking <OK>, an <HCMS Installation Uninstall: Confirmation> dialog will be displayed. Click

<Uninstall> to uninstall the older version and continue with the next step.

- 9 -

Step 2 : Select the components that are going to be installed. It is strongly recommended to select the

<Start Menu Shortcuts> to create shortcuts in the Start Menu and on the Desktop. Otherwise

whenever the program is to be opened, it will have to be found under the path:

“\CMS\EXE\CMS.exe”. Click <Next> to go to next step.

The components of the HCMS Installation Setup:

: The HCMS main program (Default).

: Check to create shortcuts in the Start Menu and on the

Desktop.

: Check to install the NTP (Network Time Protocol)

Server.

: Check this box to load default setting, or uncheck it to

load the old setting of previous installed HCMS.

Step 3 : The HCMS main program will be the first program to be installed. Choose a folder to install the

HCMS or it will be installed to the default destination folder “\CMS\”. Click <Install> to start the

Installation; or click <Back> to go back to the previous step.

NOTE: If the PC has not installed “Microsoft Visual C++ 2008 SP1 Redistributable Package

(x86)”, an alert message will be shown as below. Click <OK> and the installation will be

terminated. Access the following link:

http://www.microsoft.com/downloads/details.aspx?FamilyID=a5c84275-3b97-4ab7-a40d-3802b2

af5fc2&DisplayLang=en and click <Download> to download and install it.

- 10 -

Step 4 : The NTP Server will be the next program to be installed. The NTP Server enables the local

computer, which is running the HCMS, to become a central NTP Server for the connected

DVR(s) so the time for the local computer and the connected DVR(s) is synchronized.

Click <OK> to start installing the NTP Server.

Step 5: Click <Close>, and the Software Installation is complete.

NTP Service (Server)

The NTP Service (Server) enables the local computer, which is running the HCMS, to become a central

NTP server for the connected DVR(s) so the time for the connected DVR(s) and the local computer is

synchronized.

To do so, the IP address of the local computer is needed.

Go to Start menu, select Run.

- 11 -

Type in cmd and click OK.

Type in ipconfig to get the IP Address of the local computer. Write down the IP address on a piece of

paper for later use.

After the IP address is found, setup the connected DVR(s).

First, go to <Main Menu> Æ <System Setup> Æ <Date/Time> Æ <Time Zone> to setup time zone. To

find out the local time zone, please visit www.greenwichmeantime.com

NOTE: The <Time Zone> must be set or the <Network Time Protocol Setup> will not be

accessible.

- 12 -

After entered the local time zone, the <Network Time Protocol Setup> option will be accessible. Go to

<Main Menu> Æ <System Setup> Æ <Date/Time> Æ <Network Time Protocol Setup>, and the following

menu will be displayed.

Network Time Protocol Setup

1. NTP Server

2. Automatically Time Sync

3. Manually Time Sync

In this example, the NTP server should be set to “192.168.7.122” which is the IP address of the local

computer. After the NTP server is set, select <Manually Time Sync> to sync the time with the local

computer. The time sync can also be updated periodically. Select ‘ON’ for <Automatically Time Sync>,

and the time will be automatically synced once an hour.

time.nist.gov

- 13 -

Chapter 3

Software Upgrade

The HCMS will automatically connect to the FTP Server and check for upgrade every once a month. If

no upgrade is available, the HCMS will continue normal process. If upgrade is detected, please follow

the steps below to proceed.

Step 1: A message box will pop up to inform that there is upgrade available.

Click <OK> to download the upgrade software and continue to the next step. Otherwise, click

<Cancel> to abort and continue to normal HCMS process.

Step 2: Choose a destination folder to save the file. Then a window will pop up and show the

downloading status.

Click <Abort> to terminate the download and the HCMS will be started as usual.

Step 3: When the download is completed, the installation of the new version of the HCMS can be

started following the same procedures described in the Software Installation

section.

NOTE: If the upgrade file is not completely downloaded, an error message will be displayed as

below.

- 14 -

NOTE: A release note will also be downloaded together with the setup file. The following

message will be displayed to show the file path where the release note is saved.

- 15 -

Chapter 4

Start the HCMS

There are 3 ways to start the HCMS. Note that method A and B are only available if the “Start Menu

Shortcuts” component is installed. Please see section Software Installation

Method A: Click Start menu and select Programs; find “HCMS” from the listed programs. Method B: Double click on the Method C: Go to “\CMS\EXE\” and double click on the HCMS icon.

4.1 Starting Up

If the HCMS is started for the first time, select a desired language for the interface. The available

languages are listed in the scroll box. Click <OK> to confirm the selection.

If the system memory or CPU frequency is less than the requirement, the error message shown as

below will be displayed.

shortcut icon on the desktop.

for more information.

The following message will be shown if the setting file is blank or broken.

- 16 -

4.2 Login

The default User Name & Password are listed below.

User Name: admin

Password: 1234

Check <Save user name and password> to save time from entering username and password every

time the HCMS starts. Click <OK> to login.

The username and password accounts can be added or removed under the <HCMS User> tab in

<Setting> configuration window. Refer to the HCMS User section for more information.

NOTE: If the wrong username or password is entered for 3 times, the message below will be

shown, and the HCMS will be closed automatically after <OK> is clicked. Reopen the HCMS to

enter the correct username and password.

- 17 -

Chapter 5

Buttons Available on the Main Window

After starting the HCMS, the main window of the HCMS will be shown as the figure below. The name of

each button is indicated as follows.

Display Modes:

2 3 4

The usage and function of each button will be briefly described as follows.

Display Mode

Click on any <Mode> icons to view the image in a multiple window mode. The selections include

4-window, 9-window, 16-window, 25-window, 36-window, 49-window, and 64-window modes. Refer to

section Display Mode for more details on operation.

5 6

2X2, 3X3, 4X4, 5X5, 6X6, 7X7, 8X8, Sequence, Full Screen

Left to Right: Live, Playback, HCMS Player, Snapshot, Emap

Left to Right: Schedule Record, Setting, Health, Lock

Site Tree

Bandwidth, Audio

HDD Info

- 18 -

Click on <Sequence> to start displaying the sequence list. See Sequence Display section for more

detailed information.

Click on <Full Screen> to extend the current viewing grids to full screen. Hit <Esc> to exit.

Live

Click on the <Live> icon to view the live video. Note that after viewing recorded video, this button needs

to be clicked to switch back to the live mode.

Playback

Click on the <Playback> icon to view recorded video stored in the HDD of the connected DVR. Please

refer to Playback Recorded Video section for more information about playing back the video.

HCMS Player

Click on the <HCMS Player> icon to open the HCMS Player. The HCMS Player is a compact version of

the standard DVR Player. Please refer to the Appendix A for more information.

Snapshot

Click on the <Snapshot> icon to save a snapshot of the current window(s). Refer to section Take a

Snapshot for detailed information.

Emap

Click on the <Emap> icon to open the E-Map program. The E-Map is a program that allows the user to

illustrate the positions of the cameras on a self selected image.

Schedule Record

Click on the <Schedule Record> icon to schedule the recording time frame for the sites.

Setting

Click on the <Setting> icon to set up the configuration. Refer to section Configure the HCMS for

detailed information.

- 19 -

Health

Click on the <Health> icon to see the HDD information of the connected DVR(s). The data will be

updated every 5 minutes. The following figure is an example. See Health Function

detailed information.

NOTE: If more than half of the connected devices are not the HDVR-1600, a warning message

as below will be shown and the HCMS will be closed automatically.

We are suggest to use HDVR-1600 as mainly device on HCMS, if there is a large demands for

section for more

connecting IP camera singly, we are strongly recommend to use Planet CVPL

Plus Lite) or CVPP

(Cam Viewer Plus Professional) softwares.

(Cam Viewer

Lock

Click on the <Lock> icon to lock the HCMS to protect the works on the HCMS when the user needs to

be away from the computer for a while. This function is the same as the computer’s screensaver. See

Lock Function

section for more detailed information.

- 20 -

Site Tree

Displays the site(s) that are currently being viewed. If the

connection to a certain camera is failed, there will not be image

displayed on its assigned grid. Right click on the “site” and click

<ReConnect> to try to establish the connection to the site. The

<DisConnect> option allows the user to only disconnect a

certain site.

The user can also rename the camera directly by right clicking

on the camera and selecting <Rename>. The new name will be

shown on the upper left corner of the camera’s assigned grid.

Note that group and site cannot be renamed at the site tree.

By right clicking on the group icon, the options shown as on the

right allows the user to expand or collapse the site tree.

Bandwidth & Audio

Click to choose bandwidth option. Choose <High> when the internet speed is fast; and <Low> when the

network is congested.

Next to the bandwidth option is the audio button. Click to turn on/off the audio.

NOTE: Turning ON/OFF the audio on HCMS will not affect the audio setting of the connected

DVR(s).

HDD Info

The pie chart on the bottom left displays the HDD information. This is especially useful when the user

uses the HCMS to record the video to the local computer.

Scroll down the menu to see the information of all the HDD(s) installed on the local computer, such as

C drive, D drive…etc. The blue part of the pie chart indicates the used space, and the yellow part

indicates the available space.

The information will be updated every 30 seconds. If file circular is enabled, the circulation will as well

be updated every 30 seconds.

- 21 -

Chapter 6

Configure the HCMS

The HCMS supports up to 10 groups, and at most 64 sites can be added to each group. The following

sections guide you to setup your HCMS step by step.

Click on the <Setting> icon and the figure below will be displayed.

NOTE: The configuration in “Group” tab and “Import” function will be unable to

be saved when the HCMS is detecting network connection or is connecting to

some sites. Error messages will be shown to inform the users.

6.1 Setup Groups

Up to 10 groups can be set in the HCMS. This section guides the user to add or remove a group, and

also shows the user how to set “start group”.

Add a group

Click button to add a group. Double click on the group to rename it.

- 22 -

The other way to add a group is to right click on <Groups>, and select <Add a group>.

- 23 -

Set Start Group

“Start Group” is the group that will be connected after starting the HCMS.

Right click on the group to be set as “start group”, and select <Set as start group> from the pull-down

menu.

NOTE: If a group is set as the “start group”, the icon will be changed as shown in the figure

below.

- 24 -

Expand/ Collapse a Group

There are two ways to expand or collapse a group. One way is to use the buttons; the other

way is to right click on the group and select <Expand> or <Collapse> from the pull-down menu.

Remove a Group

To remove a group, click on the group to be removed, and then click the button directly to remove

the group. The other way to remove a group is to choose <Remove> after right clicked the group.

6.2 Manage the Sites

The following sections are instruction of the management of the sites, including add or remove sites

and configuration.

- 25 -

6.2.1 Add/Remo ve a Site

This section describes how to add or remove a site. Up to 10 groups can be created with a capacity of

64 sites.

Add a site

Choose a group to add a new site. Click the

show how to setup the site step by step.

button to add a site to this group. The next section will

The other way to add a new site to a group is to right click on the group, and select <Add a site>.

Remove a site

To remove a site, click on the site that is to be removed, and click the

site.

button directly to remove the

- 26 -

The other way to remove a site is to right click on the site, and select <Remove> from the pull-down

menu.

A new site can either be a DVR or an IP Camera, and the number of sites equals to the number of the

DVRs and IP Cameras. The following sections will show how to setup configuration of the sites.

6.2.2 Setup the Site via Device Search

There are two ways to setup a site. The simple way is via Device Search.

The HCMS is able to search for the IP address of the DVR(s) or IP Camera(s) connected to the LAN.

The ports used for device search are 6666 and 6667. Please make sure that these two ports are not

in-use nor blocked by firewall or virus scan software.

Follow steps below to search for DVR(s) or IP Camera(s):

Step 1 : If there is a LAN network, the HCMS can

search the LAN network for IP address of available

DVR(s) and IP Camera(s). Click the Search button

(on the bottom right) to open the Search window.

Step 2 : Click <Refresh> to find the IP address of

DVR(s) or IP Camera(s) available in the LAN

network. Select from the list and Double click on

the IP address to add it to a site. Then enter the

username and password of the site.

NOTE: The Device Search function can only be used to search for addresses within the same LAN. For example, if the local computer uses an IP address of 192.168.1.5

DVR has an IP address of 192.168.1.7

DVR. However, if there is another DVR connected to another LAN network such as

192.168.3.6

DVR in another LAN network.

- 27 -

, the HCMS (whose IP is 192.168.1.5) will not be able to find the IP address of the

, the HCMS will be able to find the IP address of the

, and a connected

Search UPnP devices:

Check the box in front of “Search UPnP Devices” and click <Refresh> to start searching for UPnP

devices within the LAN. While the search is in process, <Refresh> button and “Search UPnP Devices”

option will be grayed out and cannot be clicked or selected, in addition the window cannot be closed.

<Refresh> button will be changed to <Search UPnP> to remind the user of the status. Everything will

work only after the searching process is done. If the user double clicks on the list or tries to close the

window, a warning message will be shown.

6.2.3 Setup the DVR Site Manually

If the detailed information (IP address, port, username, and password) of the connected DVR is

provided, a site can be setup manually.

Add a new site and enter the Name, IP address, Port, Username, and Password. Select “DVR” and

click <OK> to complete the setting.

NOTE: If the entered Username and Password is a user account instead of an administrator

account, the same DVR account restriction will be applied. When a user account accessed a

function that is restricted, the following message will be shown:

If the DDNS information of the DVR is known, the DDNS data can be used to setup a site. Check the

box <(D)DNS> circled below, and type in the DDNS data. Click <OK> to complete the setting. An

example of the DDNS address looks like: *******.ddns.iview-ddns.com

- 28 -

NOTE: Port number does not apply to DDNS entries. Therefore, if the <(D)DNS> box had

been checked, the port number does not need to be changed.

6.2.4 Setup the IP Camera Site Manually

If an IP Camera is going to be added to the HCMS, the required information includes the IP address,

port, username, password, and brand/model type of the IP Camera. Enter the data and select “IP

Camera” as circled below. Then choose the <Model> and <Stream Type> of the IP Camera. Click

<OK> to complete the setting.

- 29 -

+ 66 hidden pages