PLANET makes no representations or warranties, either expressed or implied, with respect
to the contents hereof and specifically disclaims any warranties, merchant ability or fitness for
any particular purpose. Any software described in this manual is sold or licensed "as is".
Should the programs prove defective following their purchase, the buyer (and not PLANET,
its distributor, or its dealer) assumes the entire cost of all necessary s ervicing, repair, and
any incidental or consequential damages resulting from any defect in the software. Further,
PLANET reserves the right to revise this publication and to make changes from time to time
in the contents hereof without obligation to notify any person of such revision or changes.
All brand and product names mentioned in this manual are trademarks and/or registered
trademarks of their respective holders.
Federal Communication Commission Interference St atement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates ,
uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
To assure continued compliance, use only shielded interface cables when connecting to
computer or peripheral devices. Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
Federal Communication Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure set forth for an uncontrolled
environment. In order to avoid the possibility of exceeding the FCC radio frequency
exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches)
during normal operation.
Safety
This equipment is designed with the utmost care for the safety of those who in stall and u se it.
However, sp ecial attentio n must be paid to the dangers of electric shock and static electricity
when working with electrical equipment. All guidelines of this and of the computer
manufacture must therefore be allowed at all times to ensure the safe use of the equipment
.
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720p SIP Door Phone with PoE
HDP-1100PT
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
WEEE Regulation
To avoid the potential effects on the environment and human health as a result of
the presence of hazardous substances in electrical and electronic equipment, en d
users of electrical and electronic equipment should understand the meaning of
the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted
municipal waste and have to collect such WEEE separately.
Revision
User’s Manual of 720p SIP Door Phone with PoE
Model: HDP-1100PT
Rev: 1.00 (August, 2015)
Part No. EM-HDP-1100PT_v1.0
z Quick Installation Guide x 1
z Plastic Wall Mount x 1
z Metal Wall Mount x 1
z Screw Kit x 1
If any of the above items are missing, please contact your seller immediately.
1.2 Overview
Keyless Control and Convenience
PLANET HDP-1100PT is an SIP Door Phone with PoE feature. It supports H.264/MJPEG
compression formats and delivers excellent picture quality in 720p HD resolutions at 20 frames
per second (fps). The door phone has night vision that you can see short distances in low light.
It provides the flexibility and control required for high-quality property complex visitor
management, property protection, intercom, and message service.
Real-time Monitoring
IP cameras can be linked to PLANET HAC-1000 and Cloud Home app for remote monitoring.
Users can keep an eye on their home on mobile phones over a secure conn ection to the Home
Automation Control Gateway.
Easy Communication via Intercom
The two-way intercom function provided by the HDP-1100PT allows you to see the visitors and
also communicate with them. The HDP-1100PT includes inputs/outputs for connecting to
external devices such as door lock or door sensors. When the visitors press the call button at
your door, you can press the unlock button on your mobile phone or PLANET HTS-1000P
touch screen control pad to open the door for your visitors.
AEC (Acoustic Echo Cancellation)
Acoustic Echo Cancellation (AEC) technology is adopted in PLANET’s HDP-1100PT Door
Phone and HTS-1000P touch screen control pad to enable users to minimize the voice sound
signal distortion shown in the diagram below, thus guaranteeing the best-in-class sound
quality.
Finding the Door Phone via Smart Discovery
PLANET Smart Discovery is a simple, freely available application for locating intercoms from
the IP family in the network. After searching the network, the application shows the device
name, firmware version and IP address of all intercoms found on a chart. This simplifies the
administration and installation of intercom systems. Simply run the easy-to-use software to get
immediate results.
-10 ~ 45 degrees C
0 ~ 90% (non-condensing)
290g
114 x 114 x 35 mm
Wall-mount type
CE, FCC
10/100 Mbps Ethernet, RJ45
Call Button
Relay Output Port (control door lock or alarm)
DI Port (for door sensor, PIR, emergency button)
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720p SIP Door Phone with PoE
Chapter 2. Hardware Interface
2.1 Physical Descriptions
Dimensions (W x D x H) 114 x 35 x 114 mm
Weight 290g (gross weight)
Real Panel
HDP-1100PT
Microphone
CMOS Sensor White LED
Speaker
Call Button
Interface Description
CMOS sensor
The HDP-1100PT door phone has a built-in IP camera supporting a
high-resolution video of up to 1280 x 720 pixels.
White LED
Call button
Microphone
Speaker
Emits white light to provide light source in dark places.
Press the “Call” button to check who the caller is before opening the
doors, or talk to him/her.
The door phone has a built-in microphone hidden in the pinhole
located on the front panel.
The door phone has a built-in speaker for convenient communication
and alert use.
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720p SIP Door Phone with PoE
I/O Control Instruction
Connect to
RJ45 cable
HDP-1100PT
Green: NO
Brown: COM
Blue: NC
Orange: DI
Yellow: DI
Black: GND
Red: +DC12V
Electric deadbolt for
door entry system
Interface Description
DC Power (red)
DI
(orange and yellow)
DO
(green, brown and
blue)
The input power is 12V DC, 1A
DI connects to the sensor for notifying the status, so that the CPU
can do the appropriate action.
DO connect to control device and the status of device can be
accessed (NC-COM) or (NO-COM).
The PCB controls the power On/Off status of device via power relay.
Example
Anode lock x 1 and the list below is I/O interface.
Red
Black
Yellow
Blue
White
12VDC+
GND
Button connect – line
COM
NO
Gray
Step 1. Connect the COM of HTP-1100PT and GND of anode lock
together.
NC
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720p SIP Door Phone with PoE
HDP-1100PT
Step 2. Connect the NC of HDP-1100PT and Button of anode lock
together.
Step 3. Provide the power to anode lock and HDP -1100PT . When the
anode lock is powered by 12VDC, the anode lock would switch to
lock location.
Step 4. Press the Open door button to open door by mobile phone.
2.2 Hardware Installation
Step 1: Surface-mount the HDP-1100PT SIP IP video door phone in a desired location.
Step 2: Put the Ethernet cable through the square hole, measuring 35 x 35mm.
Panel
Step 3: Fix the door phone on the wall using a roof or a panel and two screws as shown below:
Step 4: Connect the HDP-1100PT to IEEE802.3af/at POE switch or router via RJ45 cable.
2.3 Initial Utility Installation
This chapter shows how to use utility to find the IP of your door phone. The door phone is with
the default settings. However, to help you find the networked door phone quickly, the windows
utility PLANET Smart Discovery can search door phone in the network that can help you to
configure some basic settings before you start advanced management.
Step 1: Please download the search tool from Planet download center:
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720p SIP Door Phone with PoE
Step 2: Unzip the file and run the program “ SmartDiscoveryLite”.
HDP-1100PT
Step 3: The window below will show the network information of control gateway.
Before searching the IP, please make sure your PC is in the same IP segment as door
phone.
Step 4: The information in the red box can be modified. Then click “Update Device”.
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720p SIP Door Phone with PoE
Step 5: Enter the password: admin. After clicking
“OK”, the information will be changed.
HDP-1100PT
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720p SIP Door Phone with PoE
HDP-1100PT
Chapter 3. Web-based Management
Your door phone is ready to put you in control of your home. Please take a few minutes to read
through this guide to familiarize yourself with the steps required to set up your door phone.
This chapter provides setup details of the door phone Web-based Interface.
3.1 Introduction
Door phone can be configured with your Web browser. Before configuring, please make sure
your PC is in the same IP segment as door phone.
Enter the user name and password (admin/admin) to access interface.
3.2 St atus
Here you can view the status of the door phone.
3.2.1 Device Info
Parameters Description
Product Name
Model name of the door phone.
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HDP-1100PT
Hardware Version
Firmware Version
Uptime
The current hardware version of the door phone.
The current firmware version of the door phone.
The operating time from boot time till now.
3.2.2 Service Status
This section provides the information of network status and phone status.
3.3 Service
This section includes SIP, calls, video, RTSP server and web server.
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HDP-1100PT
3.3.1 SIP
This section includes SIP information, SIP registration, and intercom with control pad and
advanced settings. You can register door phone to your IP PBX on this page and intercom with
control settings.
Parameters Description
Qualia Service
Registration Enable
Tick this to connect with cloud server when using Cloud Bell App.
Tick this to enable registration.
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720p SIP Door Phone with PoE
Parameters Description
HDP-1100PT
SIP Information
SIP Registrar
Advanced Settings
Account and password of registration information in your IP PBX.
IP address, port and expiry of your IP PBX.
Dial Button needs to be filled in IP address of control pad for
intercom. You can add one or more IP address of control pad.
SIP transport, SIP local port, starting RTP port and IP address filter
enable/disable.
3.3.2 Calls
Here you can configure outgoing calls and DTMF code for door lo ck.
Parameters Description
Ring Time Limit
Call Duration Limit
Door Unlock Key by
DTMF code
Set the ring time where there is no answer.
Set the call duration during the call.
Enter the DTMF code that could open door by VoIP phone. Please
refer to the appendix C for more details.
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720p SIP Door Phone with PoE
3.3.3 Video
You can modify the pixel of the door phone.
HDP-1100PT
ParametersDescription
Defines the targeted frame rate of this video. For example, set the
Video Frame Rate
Video Resolution of
H.264
Video Quality of
H.264
Video Resolution of
MJPG
Video Quality of
MJPG
frame rate to 15 fps, then the image will be updated for 15 frames per
second. User can set the desired max. frame rate versus video
quality under the limited bandwidth.
Resolution of the H.264 stream.
The higher the quality is, the bigger the file size is. It might affect
Internet transmission speed if the file gets too large.
Resolution of the MJPEG stream.
The higher the quality is, the bigger the file size is. It might affect
Internet transmission speed if the file gets too large.
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720p SIP Door Phone with PoE
3.3.4 RTSP Server
RTSP command of the door phone
HDP-1100PT
Parameters Description
RTSP Server Enable
MJPG URL
MJPEG Audio Type
H264 URL
H264 Audio Type
To enable or disable the RTSP server
Set the MJPG output connecting route.
To select alaw or acc for MJPEG audio coding
Set the H264 output connecting route.
To select alaw or acc for H264 audio coding
3.3.5 Web Server
You can change the account and password of login to the door phone.
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720p SIP Door Phone with PoE
Parameters Description
HDP-1100PT
Account
Password
HTTP Port
Account of login to the door phone.
Password of login to the door phone.
Default is 80.
3.4 Device
This section is about volume control and camera, and relay settings.
3.4.1 Volume Control
Here you can adjust volume of the door phone.
Parameters Description
Speaker Volume
Microphone Volume
AEC Enabled
Speaker volume of the door phone.
Microphone volume of the door phone.
Enable/Disable AEC.
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720p SIP Door Phone with PoE
3.4.2 Camera
There are Brightness, Contrast, Flicker and Night Mode of the door phone.
HDP-1100PT
Parameters Description
Brightness
Contrast
Flicker
Night Mode
Brightness of the door phone.
Contrast of the door phone.
Wrong power line frequency makes images flicker. Make sure it
comes with the 50 or 60Hz format of your device.
Tick this to enable night mode.
3.4.3 Relay
Set the relay time of the door lock.
3.5 System
This section can set up network and time, and upgrade firmware.
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720p SIP Door Phone with PoE
3.5.1 Network
Network setting of the door phone
HDP-1100PT
Parameters
Network Type
Boot Protocol
IP Address
Network Mask
Default Gateway
DNS Server
Description
Select your network type: Ethernet or PPPoE.
Select your Boot Protocol: DHCP or Static.
DHCP: IP camera will get all the network parameters automatically.
Static IP: Please type in IP address, network mask, gateway, and
DNS server manually.
This address is a unique number that identifies a computer or device
on the WAN or LAN.
Network Mask allows network traffic between hosts to be separated
based on the network's configuration.
A gateway is a piece of software or hardware that passes information
between networks. You'll see this term most often when you either
log in to an Internet site or when your email is transient between
different servers.
When you send email or position a browser to an Internet domain
such as xxxxx.com, the domain name system translates the names
into IP addresses. The term refers to two things: the conventions for
naming hosts and the way the names are controlled across the
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720p SIP Door Phone with PoE
HDP-1100PT
Internet.
3.5.2 Date & Time
You can set up the current time, time zone and NTP Server on this page.
Parameters
Current Time
Date
Time
Time Zone
NTP Server Address
Description
Time of the door phone.
Date of the door phone.
Time of the door phone.
Time zone of the door phone.
Type the host name or IP address or domain name of the NTP
server.
3.5.3 Maintenance
This page is for upgrading firmware of the door phone.
Click “Browse…” to select firmware file.
Then click “Upload” to upgrade firmware.
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720p SIP Door Phone with PoE
3.5.4 Reset
You can reset configurations to default here.
HDP-1100PT
If you forget login password, change the password or reset it to default by using the
hardware reset. Within 5 seconds after the adapter is connected to the door phone,
press and hold the call button on the door phone for 40 seconds. Relea se it after
the LED of door phone flashes 5 times, meaning the reset has been successfully
done.
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720p SIP Door Phone with PoE
3.5.5 Reboot
Click the “Reboot” button to reboot and try to reconnect.
HDP-1100PT
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720p SIP Door Phone with PoE
HDP-1100PT
Appendix A: Door Phone SIP Configuration
Please refer to the following steps to configure door phone.
Make sure you have already finished hardware and utility installation.
Step 1. Go to “System”>”Network”, Select Static IP and fill out your static IP.
Step 2. Go to “Service”>”SIP”
a. Tick Qualia Server for receiving notification on Cloud
Bell App when there is a visitor pressing the call button
on the door phone.
b. Key-in IP address of control pad in Dial Button.
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720p SIP Door Phone with PoE
HDP-1100PT
Appendix B: Control HDP-1100PT by Smart
Phone
The HDP-1100PT can be used on iOS and Android operating system; can be online at Google
Play and App store search Cloud Home download.
Please refer to the following steps to install Cloud Bell App.
Step 1.
Download Cloud Bell App and register a user account.
a. Download and run Cloud Bell App.
c. Register a user account.
b. Add New Account.
d. Registered successfully.
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720p SIP Door Phone with PoE
HDP-1100PT
If you forget password, you can click “Forget Password” to resend a new password
to your e-mail.
1. Input your account (e-mail) and click OK
to resend a new password.
Step 2. Include door phone in Cloud Bell App.
a. Login
2. Login to your e-mail account to receive the
new password for Cloud Bell.
b. Add Door Phone
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720p SIP Door Phone with PoE
HDP-1100PT
c. Scan QR code
d. There is an action code in the blank,
and press “Send” to add the door
phone.
e. Add success.
f. Click gear to change the name of the
door phone.
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720p SIP Door Phone with PoE
Step 3. Share the door phone with your family.
a. Click “Share Setting.
HDP-1100PT
b. Click “Add Sharer”.
c. Add by “Scan QR Code”.
d. Add by “input account to share”.
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720p SIP Door Phone with PoE
HDP-1100PT
e. Add sharer e-mail address
f. Finish added share
If you want to add sharer by scan QR code, you can click “My QR Code” to get the
QR code of your account.
1. Click “My QR Code”
2. Get the QR code of your account.
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720p SIP Door Phone with PoE
Step 4. Advanced setting. Step 5. Intercom.
a. If you don’t want to receive the
notification about door phone, you
can enable “do not disturb” as
shown below.
a. When visitor presses call button on
door phone, your Cloud Bell app will
receive the call and talk with the
visitor.
HDP-1100PT
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720p SIP Door Phone with PoE
HDP-1100PT
Appendix C: Open Door by VoIP Phone
How to open door via IP phone.
Door phone: HDP-1100PT
IP phone & IP PBX: Example on PLANET PoE Video Phone - ICF-1800 and PLANET PoE PBX - IPX-330
Electric door lock: Anode lock
Step 1. Register HDP-1100PT and ICF-1800 to IP PBX.
a. 802 is for HDP-1100PT and 800 is for ICF-1800. Remember to enable video call.
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720p SIP Door Phone with PoE
HDP-1100PT
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720p SIP Door Phone with PoE
b. HDP-1100PT registration setting.
HDP-1100PT
c. DTMF code: 1234. This can be defined by yourself. Make sure DTMF code is the
same as ICF-1800.
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720p SIP Door Phone with PoE
d. Registration of ICF-1800.
HDP-1100PT
e. DTMF code of ICF-1800.
f. ICF-1800 calls to door phone and door is locked.
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720p SIP Door Phone with PoE
g. During the call, ICD-1800 presses DTMF button to unlock the electric deadbolt lock.
HDP-1100PT
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720p SIP Door Phone with PoE
HDP-1100PT
Appendix D: Troubleshooting & Frequently
Asked Questions
Feature
Can HDP-1100PT connect to
internet via wireless?
Can HDP-1100PT be used
outdoors?
The network cabling is required for
the device.
The device will be installed and
work if a firewall exists on the
network.
The username and password for
the first time or after factory default
reset
Forgot the username and
password
No, door phone cannot connect to internet via wireless.
No, it is only for indoor use.
Network Settings
The device uses RJ45 cable allowing 10 and/or 100 BASE-T
networking with POE.
If a firewall exists on the network, port 80 is opened for ordinary data
communication. The HTTP port needs to be opened on the firewal l
or NAT router.
Username = admin and Password = admin.
Note that it’s all case sensitivity.
Follow the steps below:
(1) Within 5 seconds after the adapter is connected to the door
phone, press and hold the call button on the door phone for 40
seconds. Release it after the LED flashes 5 times, at which time
the reset has been successfully done.
(2) It will take around 30 seconds to reboot the door phone.
(3) Re-login the door phone using the default IP
(http://192.168.0.20
(admin).
), and username (admin) and password
Forgot the IP address of the
device.
Smart discovery program cannot
find the device.
Internet Explorer does not seem to
work well with the device
Check IP address of device by using the Smart discovery program
or by UPnP discovery or set the device to default by the reset button.
z Re-power the device if the unit cannot be found within 1 minute.
z Check whether the RJ45 cable is ready to conn ect switch or
router.
zIf you choose PPPoE for the connection type, please be sure
your PPPoE is with static IP. Due to the IP of door phone that
needs to be set in the control pad, if door phone is dynamic IP
and when IP is changed, control pad would not communicate with
door phone anymore. And it is the same with DHCP.
Google Chrome 44.0 or later version is recommended for this
device.
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