Planar WN-5040-720 User Manual

WN-5040-720

User Guide

WN-5040-720

Margay

50" Display Wall Unit

User Guide

020-0548-00B

29 March 2007

i

©2007 by Planar Systems™, Inc.
All Rights Reserved.
Contents of this publication may not be reproduced in any form without permission of Planar Systems, Inc.
Trademark Credits

Windows™ is a trademark of Microsoft Corp.
Planar's Big Picture™ is a trademark of Planar Systems, Inc.
DLP™ and DMD™ are trademarks of Texas Instruments, Inc.
All other names are trademarks or registered trademarks of their respective companies.

Disclaimer:
The information contained in this document is subject to change without notice.
Planar Systems Company makes no warranty of any kind with regard to this material. While every precaution has been
taken in the preparation of this manual, Planar Systems shall not be liable for errors or omissions contained herein or for
incidental or consequential damages in connection with the furnishing, performance, or use of this material.

LIMITED WARRANTY. Planar warrants to Buyer that the WN-5040-720 (the “Product”), if properly used and serviced,

will perform substantially in accordance with the product data sheet and users manual, and will be free from defects in

ii

material and workmanship for one year following date of shipment. This warranty does not apply to air filters and other
consumable parts.

If any Product fails to conform to the written warranty, Planar's exclusive liability and Buyer's exclusive remedy will be,
at Planar's option, to repair, replace or credit Buyer's account with an amount equal to the price paid for any such defec­tive Product returned by Buyer during the warranty period, provided that: (a) Buyer promptly notifies Planar in writing
that such Product failed to conform, furnishes an explanation of any alleged deficiency and obtains from Planar a return
authorization; and (b) Planar is satisfied that claimed deficiencies actually exist and were not caused by accident, misuse,
neglect, alteration, improper installation, repair or improper testing. Planar will have a reasonable time to make repairs,
to replace Products or to credit Buyer's account.

LIMITATIONS. Any written warranty offered by Planar is in lieu of all other warranties, express or implied. Planar nei-

ther assumes nor authorizes any other person to assume any other liabilities in connection with the sales or use of any
product without limitation. Planar disclaims all other warranties, express or implied, including any warranty of merchant­ability or fitness for a particular purpose.

In no event will Planar be liable to buyer or any other party for procurement costs, loss of profits, loss of use, or for any
other incidental, consequential, indirect or special damages or for contribution or indemnity claims, however caused.
Planar's liability shall be limited to actual direct damages not in excess of the amounts paid to Planar by buyer for the
product. These limitations will apply to all claims, including, without limitation, warranty, contract, indemnity, tort
(including negligence), strict liability or otherwise.

iii

iv

Contents

1 Basic Information About Margay … 1

1.1 Accessories For Margay … 2

1.2 Your Safety and Margay’s Safety … 4

2Installing… 7

2.1 What You Will Do … 8

2.2 Installing the VIM (Video Input Module) … 10

2.3 Installing the Big Picture Key … 12

2.4 Building the Wall, First Row … 14

2.4.1 Building the Wall, Second Row and Up … 16

2.4.2 Building a Banner, Upside Down … 18

2.5 Connections … 20

2.5.1 Connections, Analog & Digital Sources … 22

2.5.2 Connections, Video Sources … 24

2.5.3 Connections, Power … 26

2.5.4 Connections, Control: RS232 & RS485 … 28

2.6 Installing and Removing Screens … 30

2.6.1 Installing the Screens … 32

2.6.2 Opening or Removing a Screen … 34

2.6.3 Opening a Screen Temporarily for Work … 36

3 Aligning and Adjusting … 37

3.1 Adjusting Margay’s Engine: Important Step … 38

3.2 Adjusting Each Margay To Its Source … 42

3.2.1 Adjusting to Computers, Analog RGB … 44

3.2.1.1 Adjusting Input Levels Manually … 46

3.2.2 Adjusting to Computer Sources, Digital … 48

vii

3.2.3 Adjusting to Video Sources … 50

3.3 Color Balancing a Wall of Margays … 52

3.4 Spreading One Picture Over a Wall … 54

3.4.1 Scaling and Cropping … 56

3.4.2 Zoom and Position … 58

3.4.3 Viewport Adjustment … 60

3.5 Saving Your Work & Recalling a Memory … 62

3.5.1 Memory: What Is Saved? And Where? … 64

4Operating… 67

4.1 Selecting a Source … 68

4.2 Normal Start Up … 70

4.3 Controlling Margay with Remote … 72

4.4 Controlling Margay with RS232/RS485 … 74

4.5 Asset Tag and Display Status … 76

5 Troubleshooting … 77

5.1 Troubleshooting Tips … 78

5.2 Reading the On Screen Code … 80

5.3 Reading the LEDs … 82

6 Maintenance for Margay … 85

6.1 Changing a Lamp … 86

6.2 Changing the Air Filter … 88

6.3 Cleaning the Screen and Mirrors … 90

7 Reference Section … 91

7.1 Menu Trees … 92

7.2 Remote Control Buttons … 116

7.3 Drawings … 120

7.4 Connector Diagrams … 124

7.5 Glossary of Terms … 126

7.6 Specifications for Margay … 130

7.7 Regulatory Certifications … 134

Index … 135

viii

1 Basic Information About Margay

1.1 Accessories For Margay … 2

1.2 Your Safety and Margay’s Safety … 4

1

1.1 Accessories For Margay

Check what you received with the Margays

The number in (parentheses) is the quantity you
should have for each Margay.

1. Screen Support (1 for each Margay on the bottom
row; shipped per order, not per display)

2. Front screws, (2)

3. Long side-to-side bolts (1), washers (4), and wing
nut (1)

4. Short side-to-side bolts (1), washers (4), and wing
nut (1)

5. Vertical screws, ¼"-20 bolts (2)

6. Suction Cup (1)

7. VGA cable (1)

8. DVI cable (1)

9. AC power cord (1)

10. Remote Control (1), with batteries installed

11. Screens Shims (6 or more)

2

2. Front screw

1. Screen Support (may vary in design)
One of these for each Margay on the

bottom row.

6. Suction Cup

3. Long side-to-side bolt

4. Short side-to-side bolt

7. VGA cable

5. Vertical screw
¼–20 bolt

8. DVI cable

9. Power cord

10. Remote Control

3

1.2 Your Safety and Margay’s Safety

The fully assembled display weighs about 68 lbs (30.8
kg). When assembling a wall, you will need two peo­ple to handle the Margay.

WARNING

The lamp needs very high voltages to start,
around 15,000 volts.

WARNING

The lamp gets very hot. Allow it to cool before
removing it.

WARNING

The lamp produces lots of light and UV radia­tion (ultra-violet) as well. UV light can damage

your retinas. After the light leaves the lamp
and passes through the DLP optical engine,
there is no significant UV, although the light
will be very bright.

WARNING

There is no electrical interlock on the screen.
Opening the screen does not turn off the high
voltage to the lamps. s

Opening the rear cover does turn off the high voltage
to the lamp. However, the lamp will still be very hot.

that is not available, wrap the electronics module
in aluminum foil.

Lamp(s) inside this product contain mercury.
This product may contain other electronic

waste that can be hazardous if not disposed
of properly. Recycle or dispose in accordance with
local, state, or federal Laws. For more information,
contact the Electronic Industries Alliance at

www.eiae.org

information, check www.lamprecycle.org

. For lamp specific disposal

.

. The plug on the power cord serves as the disconnect

for this product. No user serviceable parts inside.

parts replacement is done at the module level by a
qualified service technician.

All

CAUTION

There are no user serviceable parts inside.
Refer all repair and maintenance to a qualified
service technician.

. Static electricity can damage sensitive electronic

components.

• Always use a grounding strap with handling the
electronics module or the optical engine if there
are exposed components.

• When shipping these parts, do not use styrofoam
“peanuts.” These carry static electricity and can
damage the parts. Use an anti-static bag, or, if

4

5

Este símbolo solamente es válido en la Unión

Europea.

Si desea deshacerse de este producto, póngase

en contacto con las autoridades locales o con su

distribuidor y pida información sobre el método de

disposición adecuado.

■ Deshecho de equipos eléctricos y electrónicos (aplicable a la Unión Euro-

pea y a otros países europeos con programas de reciclaje independientes)

La presencia de este símbolo en el propio producto o en su material de

embalaje, indica que no se debe tratar como residuo doméstico cuando

desee deshacerse de él. En su lugar, debe entregarlo en el punto limpio

correspondiente de reciclaje de equipos eléctricos y electrónicos. Ase-

gurándose de que este producto se desecha de forma correcta, ayudará

a evitar posibles consecuencias negativas para la conservación del

medioambiente y la salud humana, consecuencias que podrían darse si

se deshace del producto de forma inadecuada. El reciclado de materiales

ayuda a conservar los recursos naturales.

This symbol is only valid in the European Union.

If you wish to discard this product, please contact

your local authorities or dealer and ask for the cor-

rect method of disposal.

Español

English

■ Disposal of old Electrical & Electronic Equipment (Applicable throughout

the European Union and other European countries with separate collection

programs)

This symbol found on your product or on its packaging, indicates that

this product should not be treated as household waste when you wish to

dispose of it. Instead, it should be handed over to an applicable collection

point for the recycling of electrical and electronic equipment. By ensuring

this product is disposed of correctly, you will help prevent potential

negative consequences to the environment and human health, which

could otherwise be caused by inappropriate disposal of this product. The

recycling of materials will help to conserve natural resources.

sicurando che il corretto smaltimento di questo prodotto, si aiuterà a preve-

nire potenziali conseguenze negative sull’ambiente e sulla salute umana,

che possono essere provocate da uno scorretto smaltimento di questa

attrezzatura. I materiali riciclati aiuteranno a conservare le risorse naturali.

Questo simbolo è valido solo nell’Unione Europea.

Per smaltire questo prodotto, mettersi in contatto con

le autorità locali – o con il rivenditore – e chiedere

informazioni sul corretto metodo di smaltimento.

deren dat u dit product op de correcte manier wegwerpt, helpt u potentiële

negatieve gevolgen voor het milieu en de menselijke gezondheid, die

zouden kunnen worden veroorzaakt door een onrechtmatig wegwerpen

van het product, te voorkomen. De recyclage van materialen helpt het

behoud van natuurlijke bronnen.

Dit symbool is alleen geldig in de Europese Unie.

Als u dit product wenst weg te gooien, dient u contact op

te nemen met uw lokale instanties voor details over de

gepaste methode voor afvalverwijdering.

specializzato nel riciclaggio di attrezzature elettriche ed elettroniche. As-

Dit symbool dat op het product of zijn verpakking is aangebracht, geeft aan

dat dit product niet mag worden behandeld als huishoudelijk afval als u het

wilt wegwerpen. U moet het afgeven bij een specifiek verzamelpunt voor

de recyclage van elektrische en elektronische apparatuur. Door te garan-

Italiano

prendre contact avec les autorités locales ou avec votre

revendeur et renseignez-vous sur la méthode de mise

au rebut correcte.

Nederlands

■ Verwijderen van oude elektrische en elektronische apparatuur (toepas-

selijk in de volledige Europese Unie en andere Europese landen met

afzonderlijke programma’s voor afvalverzameling)

Wenn Sie dieses Produkt entsorgen möchten, wenden

Sie sich bitte an Ihre örtliche Behörde und fragen Sie

nach der ordnungsgemäßen Entsorgungsmethode.

sources naturelles.

Ce symbole n’est valable que dans l’Union Européenne.

Si vous souhaitez mettre ce produit au rebut, veuillez

Dieses Symbol ist nur innerhalb der europäischen

Gemeinschaft gültig.

■ Smaltimento delle attrezzature elettriche ed elettroniche usate (applicabile

in tutta la Comunità Europea ed altri Paesi Europei che applicano

programmi di raccolta differenziata)

Il simbolo trovato sul prodotto, o sulla sua confezione, indica che il

prodotto non può essere trattato come i domestici quando è il momento

di smaltirlo. Al contrario, deve essere consegnato ad un centro di raccolta

■

Mise au rebut des équipements électriques et électroniques usagés

(Valable dans l’ensemble de l’Union Européenne ainsi que dans les pays

européens disposant de programmes distincts de collecte des déchets)

Ce symbole appliqué sur votre produit ou sur son emballage indique

que ce produit ne doit pas être traité comme un déchet ménager lorsque

vous voulez le mettre au rebut. Il doit au contraire être remis à un site

de collecte agréé pour le recyclage des équipements électriques et

électroniques. En veillant à ce que ce produit soit mis au rebut de façon

adéquate, vous contribuerez à prévenir les conséquences potentiellement

négatives sur l’environnement et sur la santé humaine qui risqueraient

de se produire en cas de mise au rebut inappropriée de ce produit. Le

recyclage des matériaux contribuera également à économiser les res-

Français

■ Entsorgung von elektrischen & elektronischen Altgeräten (geltend für die

europäische Gemeinschaft und andere europäische Länder mit separaten

Sammelprogrammen)

Dieses Symbol, zu finden auf Ihrem Produkt oder dessen Verpackung,

macht Sie darauf aufmerksam, dass dieses Produkt bei der Entsorgung

nicht als Hausmüll behandelt werden darf. Statt dessen sollte es an eine

Sammelstelle zum Recycling von elektrischen und elektronischen Alt-

geräten gegeben werden. Helfen Sie mit, potenziell schädliche Einflüsse

auf Umwelt und Gesundheit, die durch eine unsachgemäße Entsorgung

dieses Produktes entstehen können, zu vermeiden und entsorgen Sie

dieses Produkt ordnungsgemäß. Recycling hilft, natürliche Rohstoffe

einzusparen.

Deutsch

Português

■ Avfall av förbrukad elektrisk och elektronisk utrustning (Tillämpbart i

tillförsäkra att den här produkten återvinns på ett riktigt sätt hjälper du till

med att förhindra möjliga negative konsekvenser för miljön och mänsklig

hälsa. Det kan annars orsakas på grund av olämplig sophantering av den

här produkten. Återvinning av material kommer att hjälpa till att bevara

naturtillgångar.

hela Europeiska unionen och andra europeiska länder med separata

samlingsprogram)

Den här symbolen som finns på din product eller på dess förpackning

påvisar att produkten inte ska behandlas som hushållsavfall när du vill

slänga bort den. Istället ska den lämnas över till en lämplig uppsamlings-

punkt för återvinning av elektriska och elektroniska utrustningar. Genom att

que o produto não deve ser tratado como lixo doméstico aquando da sua

eliminação. Em vez disso, deve ser entregue num ponto de recolha de eq-

uipamentos eléctricos e electrónicos para posterior reciclagem. Ao garantir

a correcta eliminação deste produto, estará a evitar consequências poten-

cialmente negativas tanto para o ambiente como para a saúde humana. A

reciclagem de materiais ajuda a preservar os recursos naturais.

■ Eliminação de equipamentos eléctricos e electrónicos usados (aplicável

na União Europeia e noutros países europeus com programas próprios de

recolha destes equipamentos)

Este símbolo, colocado no produto ou na respectiva embalagem, indica

fråga efter lämplig avfallsmetod.

Den här symbolen är endast giltig inom den

Europeiska unionen.

Om du vill slänga bort den här produkten ska du

kontakta lokala myndigheter eller återförsäljar, och

hävitettäessä käsitellä tavallisena kotitalousjätteenä, vaan se kuuluu toimit-

taa sähkö- ja elektroniikkalaitteiden kierrätyspisteeseen. Varmistamalla,

että tämä tuote hävitetään asiaankuuluvalla tavalla autat estämään mah-

dollisia ympäristölle ja ihmisille koituvia negatiivisia seuraamuksia, joita

sen vääränlainen hävittäminen voi aiheuttaa. Materiaalien kierrättäminen

auttaa säilyttämään luonnonvaroja.

Tämä symboli on voimassa ainoastaan Euroopan

unionin alueella.

Jos haluat hävittää tämän tuotteen, ota yhteyttä

paikallisiin viranomaisiin tai jälleenmyyjään ja tiedustele

asiaankuuluvia hävittämistoimenpiteitä.

Este símbolo apenas é válido na União Europeia.

Se quiser eliminar este produto, contacte as enti-

dades locais ou o seu fornecedor para ficar a saber

qual o método de eliminação correcto.

Svenska

■ Vanhojen sähkö- ja elektroniikkalaitteiden hävittäminen (Soveltuva kaik -

kialla Euroopan unionin alueella, sekä muissa Euroopan maissa, joilla on

erilliset keräysohjelmat)

Jos tuotteessa tai sen pakkauksessa on tämä symboli, sitä ei pidä

Suomi

Ten symbol obowiązuje wyłącznie w krajach Unii

Europejskiej.

Informacje dotyczące prawidłowej metody usunięcia

tego produktu, można uzyskać u władz lokalnych lub

u dostawcy.

przez niewłaściwe usuwanie produktu. Przetwarzanie materiałów pomaga

w zachowaniu zasobów naturalnych.

■ Usuwanie zużytego sprzętu elektrycznego i elektronicznego (Dotyczy

krajów Unii Europejskiej i innych krajów europejskich z oddzielnymi

programami zbiórki odpadów)

Obecność tego symbolu na produkcie lub na opakowaniu z produktem

oznacza, że tego produktu nie można wyrzucać razem z odpadkami

domowymi. Należy go przekazać do punktu zbiórki w celu poddania

recyklingowi podzespołów elektrycznych i elektronicznych. Usunięcie tego

produktu w prawidłowy sposób, pomoże w zabezpieczeniu przed negaty-

wnym wpływem odpadów na środowisko i zdrowie ludzi, powodowanym

Polski

6

2 Installing

2.1 What You Will Do … 8

2.2 Installing the VIM (Video Input Module) … 10

2.3 Installing the Big Picture Key … 12

2.4 Building the Wall, First Row … 14

2.4.1 Building the Wall, Second Row and Up … 16

2.4.2 Building a Banner, Upside Down … 18

2.5 Connections … 20

2.5.1 Connections, Analog & Digital Sources … 22

2.5.2 Connections, Video Sources … 24

2.5.3 Connections, Power … 26

2.5.4 Connections, Control: RS232 & RS485 … 28

2.6 Installing and Removing Screens … 30

2.6.1 Installing the Screens … 32

2.6.2 Opening or Removing a Screen … 34

2.6.3 Opening a Screen Temporarily for Work … 36

7

2.1 What You Will Do

The series of steps here give only a basic outline of the installation process. See the specific sections for
details (page numbers in parentheses).

Installation

1. Unpack the Margays. Leave the screens in their
containers. You won’t need the screens for a
while.

2. If it was purchased, install the VIM (Video Input
Module) in each Margay. (10)

3. If it was purchased, install the Big Picture key in
each Margay. (12)

4. Build the wall of Margays, leaving the screens off.
(14)

5. Connect the Margays to power (26), picture
source (22 & 24) and communication. (28)

6. Install the screens, starting with the bottom row.
(32)

Configuration

1. Align each optical engine to the screen. (38)

2. Adjust Margay to each of the inputs you will use:
analog computer (44), digital (48), video (50).

3. Color balance the wall. (52)

4. Set up Big Picture, if you are using it. (54)

5. Save your work. (62)

8

9

2.2 Installing the VIM (Video Input Module)

It is easier to install the VIM board in Margays before they get stacked in a wall.

The Video Input Module option is installed in the
field.
You will install the VIM (Video Input Module) in the
Margay’s electronics module. (The electronics mod­ule is the part the receives all the input and output
cables.)

If the electronics module is installed in the Mar-

gay, you will remove it partially.

1. Turn off the AC power to the Margay and remove
the power cord.

2. Open the door on the right side of Margay (as
viewed from the front) exposing the electronics
module.

4. Pull the module up and partly out.
a. It may take a bit of maneuvering to get the con-

nectors at the bottom to come up with the
module.

b. Do this carefully so you do not damage the con-

nectors. All connectors are latched in place.
They aren’t particularly delicate, but they won’t
stand very rough treatment.

5. Install the VIM in the electronics module.

3. Loosen the two screws at the top of the electronics
module.

10

6. Put in the four screws. Be sure the VIM is pressed
well into the socket.

One of 4 screws.

7. Put the electronics module back in place and
secure it with the two screws.

8. Reconnect power, if you removed it earlier.

11

2.3 Installing the Big Picture Key

Planar’s Big Picture™ key allows a wall of Margays to spread one picture over the entire wall.

The Big Picture key is installed in the field. You can
install the Big Picture key without removing the elec­tronics module.

1. Open the door to the electronics module.

3. Plug the BP key into its socket.

CAUTION

Be sure all six pins go in the socket holes. If
the key is installed incorrectly, the entire elec­tronics module may not function at all.

2. Remove the cover of the Big Picture key socket.

12

4. Replace the BP key cover.

 The Big Picture key can be installed while the Margay

has power. However, the key will not take effect (Big
Picture will not work) until power is cycled on again.

13

2.4 Building the Wall, First Row

It is most important to make the first row straight. Do not put the screens on yet.

Laying the first row

1. Set the first row of Margays side by side without
the screens. Bolt them loosely together near the

bottom with the long side-to-side bolts, washers
and wingnuts.

2. Attach the screen supports to the front edge of the
first row. The screen support only mounts one
way and is used on the bottom row only. It pro­vides a stop or rest for the bottom screens.

3. Check the straightness of this row. This first row
must be absolutely straight.

 Do not use your eye alone to judge straightness. Use a

tightly stretched string or a very long level. It is ok if the
row is not level, as would be the case in a tilted wall, but
it must be straight.

4. Use shims under the Margays to make the row
straight vertically.

5. When the row is straight, tighten the bolts hold­ing them together. Then check straightness one
more time.

6. Go to next section (page 16).

Why is straight so important?

All Planar displays that stack must have a straight
first row. If the first row is not straight, the arrange­ment gets worse as the wall goes up, and the screens
won’t align properly.

Margay is a little more critical of straightness,
because its screens have almost no mullions.

The mullion is the outside border of the screen. In
most Planar products this is a narrow edge of metal
that holds the screen in place. In Margay the mullion
is a thin piece of tape.

The advantage of this “mullion-less” screen is that
the finished wall will have almost no black lines
between images on the screens.

14

First row with screen supports in place

Screen support bolt,

two at each end

Using string to
see that the row
is straight

Side-to-side bolt with wing nut

at bottom of neighbor Margays

15

2.4 Building the Wall, First Row

2.4.1 Building the Wall, Second Row and Up

If the first row is straight and solid, the rest of the rows will be easier.

Continuing to build the wall

1. Stack another row of Margays on the first row. As
you stack, be careful with the pins that align the
rows.

3. Then bolt the Margays top-to-bottom through the
top-to-bottom hole using the Vertical bolts,
¼"-20.

2. As each Margay is placed in the second row,
secure it to the lower unit with two Front screws.

4. Bolt this row side-to-side as you did the first row.
This time the bolts will go through four Margays,
two in the first row, two in the second rows. The

16

end of the row has shorter side-to-side bolts to
secure just two Margays together.

5. Check straightness of this second row.

CAUTION

For high walls, over 2 units high, and for all
tilted walls, see the safety instruction below.

Safety with high or tilted walls

Because the Margay is so narrow front to back,
there is a danger of tipping with high walls. Margay
has tie-back points on the rear to prevent this.

Use these tie-backs to secure the Margay wall to a
structural part of the building. Don’t wait until the
wall is finished. Do this as you build the wall up.

If the wall is tilted forward, tie the Margay all the
way up.

6. Continue in this way with the rest of the rows,
checking straightness as you go.

Make sure the fronts of the
units are flush with each
other. This will make screen
alignment easier.

The tie-back points are ¼”x20 threaded holes.

17

2.4 Building the Wall, First Row

2.4.2 Building a Banner, Upside Down

It is possible to hang a single row of Margays upside down to make a banner. Be sure the ceiling can
hold them.

Planar does not provide any special brackets to hang
a Margay upside down. There are too many variables
to consider, so the method to use is best determined
on site.

Whatever you use to attach Margays overhead, it
must be capable of sustaining five (5) times the
weight of a Margay, which is 68 lbs or 30.8 kg. The
mounting system must therefore hold 340 lbs or 154
kg for each Margay.

You may use the screen supports to cover part of
the Margay, but they are not necessary in the upside
down configuration.

Inverting the picture and menus

In the Miscellaneous menu (under Advanced
Options) check Inverted Installation. This one check
mark inverts the picture and the menus. It also
reverses the left-right of the optical engine alignment
motors so left and right will be correct for you.

ENU > ADVANCED OPTIONS > MISCELLANEOUS

M

Screens when inverted

The screen supports, which normally hold screens
up, will now be above the row of screens. You may
wish to devise some way to push the screens up from
the bottom to press them against this support to pre­vent a gap.

It is not necessary, of course, to use the screen sup­port parts in an inverted installation.

18

.

19