Planar Wallnet Setup & Operation

WallNet
TM
Setup & Operation
020-0567-05 19 Aug 2010

Table of Contents

WallNet ....................................................................... 1
What WallNet Is .........................................................1
What ACB Is .................................................................2
What SiFi (Set it and Forget it™) Is ......................3
Supported Display Products ................................. 3
Software for Other Display Types .......................3
When to Load WallNet Software....................4
Software vs. Firmware ....................................... 4
Getting Ready to Set Up WallNet ........................ 4
Be Prepared!..........................................................5
Try it Locally First ................................................. 5
What You Have in the WallNet Kit.................6
What You Need to Know First......................... 9
What You Will Do ......................................................9
Next Step ............................................................. 10
Connecting With DHCP ......................................11
Using WallNet Assistant .......................................12
Next Steps .................................................................14
Connecting With No DHCP ...............................15
Getting Your Computer’s IP Address ...............15
Connecting to WallNet .........................................16
Next Steps .................................................................18
Configuring WallNet ............................................19
Network Setup .........................................................19
Date and Time ..........................................................21
Network Time Updates .................................. 21
Access Control .........................................................22
Email Settings ..........................................................24
Save WallNet Config ..............................................25
Select Display Product ..........................................25
Differences in WallNet Menus ..................... 26
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Table of Contents
Operating WallNet ............................................... 49
Plug It In .....................................................................26
Set Display IDs in the Displays ..................... 27
Set Display IDs in WallNet ............................. 28
Save and Reboot WallNet ...................................29
WallNet Uses Cookies ..................................... 29
Loading New Software Into WallNet ............... 29
Getting New WallNet Software ................... 29
Loading the Software into WallNet ........... 30
Miscellaneous Configuration ............................. 30
Reset to Factory Default ................................ 30
Product ID Link .................................................. 31
Advanced Settings ........................................... 31
Saving the Configuration .............................. 31
Cable Connections to the WallNet Box .......... 46
About the AUX RS232 Connector ....................47
Restrictions in Using the RS232 Inputs ..... 48
Viewing a WallNet’s Browser Page ..................49
Status Views ............................................................. 50
Send Status Email ............................................. 52
View or Email ACB Result ............................... 52
About the Time Stamp ................................... 52
Custom Commands ..............................................53
Message In Picture ................................................. 53
Reports and Alerts ................................................. 53
Periodic Reports ................................................ 53
Automatic Alerts ............................................... 54
Emailing to Cell Phones ................................. 57
SiFi ...............................................................................57
Balance Colors Now ............................................. 58
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Table of Contents
Scheduled Color Balance ................................... 60
Email Color Balance Result ................................ 61
CANCEL Pending Color Balance or Lamp
Switch ....................................................................... 61
Reset to Factory Colors ....................................... 61
Test Pattern ............................................................. 61
How ACB Works .................................................62
Dual Lamp Control .......................................... 63
Scheduled Lamp Switch .................................... 63
Auto Color Balance After Lamp Failover ...... 64
CANCEL Pending Color Balance or Lamp
Switch ....................................................................... 64
Dual Lamp Status ................................................. 64
Dual Lamp Control ............................................... 64
Display Control ........................................................65
Power On/Off ..................................................... 65
Schedule Automatic Power On/Off ............... 65
Power On/Off Repeat and Delay Control ..... 65
Network Remote Control .............................. 66
Custom Commands Setup ........................... 66
Asset Tag ............................................................. 67
WallNet Admin ........................................................67
Save and Reboot .....................................................68
Save WallNet Config ....................................... 68
Reboot WallNet ................................................. 68
ASCII Command Service ....................................69
Service Information Responses .........................70
Network Port ............................................................70
TCP Versus UDP .......................................................71
TCP Notes ............................................................ 71
UDP Notes .......................................................... 72
General Notes .................................................... 72
Network Use Summary .......................................73
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Table of Contents
Recovery Procedures ..........................................75
Declaration of Conformity ................................79
89/336/EEC and Amending Directive
92/31/EEC ........................................................................79
Glossary ....................................................................81
Finding WallNet’s Address ..................................75
Manual Reset to Factory Defaults .................... 76
Default WallNet IP Address ................................. 77
Manufacturer’s Declaration of Conformity ... 79 Electromagnetic Compatibility Directive
FCC Regulations ................................................ 80
Other Certifications ......................................... 80
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What WallNet Is

WallNet

IMPORTANT: You must contact your network adminis­trator for help to install WallNet. If you are not a network administrator, read this manual first, but do not proceed with connecting WallNet to the network without the assistance of the local network administrator.
DO NOT APPLY POWER to the WallNet device server yet!
What WallNet Is
WallNet is a system of hardware (a small box) and software that displays information about a wall of Planar displays via a web browser. WallNet is used primarily for monitoring, reporting and some control (for example, manually powering the displays on and off). The connection between the computer and the WallNet device server is typically through a LAN (local area network).
With WallNet you can check the status of any display, receive periodic reports or automatic alerts about the displays, turn the lamps on or off interactively or at scheduled times, set up custom command buttons, perform automatic color balancing (ACB) and control dual lamp systems.
1

What WallNet is Not

The WallNet software includes a web server. To configure and operate WallNet, you use a browser that looks at web pages delivered by the WallNet web server. When WallNet communicates with the Planar displays, it does so with RS232 commands through its serial port.
Also included in the WallNet software are other programs that work with the web server to implement your requests, such as status monitoring, and email reports and alerts.
What WallNet is Not
WallNet is not designed to help with setting up and making adjustments to the displays or the wall, although you can use it to control displays at a distance.

What ACB Is

Color balancing is a process that makes all the displays (or cubes) in a wall show the same color and brightness. It compensates for differences in lamps and other optical components of the system. In some products, color balancing needs to be done manually.
ACB (Auto Color Balance) is a feature enabled for certain Planar displays that include an integrated color sensor, such as the c50SP, c67SP and c70SPw. For these displays, WallNet can measure the colors on the wall and make adjustments to each cube to match color and brightness over the whole wall.
Auto color balancing eliminates the need to learn how to color balance manually. It is much faster and more accurate, giving much better results.
2

What SiFi (Set it and Forget it™) Is

What SiFi (Set it and Forget it™) Is
SiFi is a term for advanced features that make configuring and maintaining a wall even easier. SiFi includes Auto Color Balance and Dual Lamp control.

Supported Display Products

Periodic Reports
Product
c50SP/c67SP/c70SPw Ye s Ye s
Automatic Alerts SiFi
c50RP-RX/c67RP-RX
LED series
c80RP
Lion XL/UXL (only)
Margay
Margay II
mXXL
Clarity Matrix
Puma (all models)
Ye s Ye s
Ye s Ye s
Ye s Ye s
Ye s No
Ye s No
Ye s Ye s
Ye s No
Ye s No
Ye s No
When you configure WallNet for the correct display type, some of WallNet’s web pages change to reflect what can be done with each display type.

Software for Other Display Types

WallNet is pre-loaded with software for either all current rear projection products, or Matrix and flat panel LCD products. WallNet software for all supported displays is on the WallNet CD and is also available for download at:
www.planar.com
3

When to Load WallNet Software

When to Load WallNet Software
First, complete the general setup described in this manual until you have established network settings for your WallNet. Save the configuration.
Then follow the instructions on page 29 to load the new WallNet software.
When you load new WallNet software, the saved settings (such as network setup) are preserved. Therefore, it is important during the first configuration to save the configuration before loading new software.

Software vs. Firmware

In this manual and on the WallNet web pages, software is loaded into the WallNet itself to update it or change between supported sets of displays.
Firmware is loaded into the display to update the operation of the Planar display itself.

Getting Ready to Set Up WallNet

DO NOT apply power to the WallNet device server yet!
DO NOT connect it to the network yet!
4

Be Prepared!

For the normal setup procedure, you won’t need to know this, but we strongly suggest that you read through "Recovery Procedures" on page 75 before starting the step-by-step setup for the first time.
To use these recovery procedures you must have
• a DB9 null modem cable
or
• a null modem adapter and a straight-thru DB9 cable
plus
• a PC with a free COM port that has a terminal program such as HyperTerm or Tera Term Pro

Try it Locally First

The best way to proceed is to set up WallNet in a local setting. Have everything in the same place: your computer, the WallNet device server, and a network connection. If you get into trouble and have to reset the box, it’s easier to have it right there.
Be Prepared!
You can set up WallNet at your desk and connect it to the Planar displays later.
5

What You Have in the WallNet Kit

What You Have in the WallNet Kit
Below is a picture of all of the items contained in the wall kit as they are packaged in the shipping box. The contents of the box are also listed and individual parts shown as well.
• CD with WallNet Assistant software and other files, including the software for using WallNet with all supported displays.
• WallNet device server
6
What You Have in the WallNet Kit
• Power supply and power cord
• Power cable for displays with AUX power
• Plastic grommet
• This manual (also on the CD as a PDF)
• RS232 adapter (DB9 female to RJ45). See next bullet for picture.
7
What You Have in the WallNet Kit
• Straight-thru cable with RJ45 on both ends
• Mounting hardware (DIN rail, etc.)
8

What You Need to Know First

You ar e here
"Connecting With DHCP" on page 11
"Connecting With No DHCP" on page 15
"Configuring WallNet" on page 19
Use these sections as needed.
"Operating WallNet" on page 49
"Recovery Procedures" on page 75
"Network Use Summary" on page 73
To make WallNet work on your network, you need to know these things:
• Does your network support DHCP? If it does, this makes things a bit easier. Ask your network administrator.
• What is the SMTP mail server name or address? WallNet will use this to send email messages and alerts.
• If you do NOT have DHCP, or you do not want to use it, you need to know the IP address to assign to the WallNet, network mask, DNS server, and gateway.
If you are unsure what some of this information means, contact your network administrator.

What You Will Do

This manual is divided into several major parts; you do not need to read them all.
What You Need to Know First
9

Next Step

Next Step
After you (or your network administrator) have decided whether to connect using DHCP or a static IP address, turn to the appropriate section and begin.
DO NOT APPLY POWER to the WallNet device server yet!
10

Connecting With DHCP

Network connection
Connecting With DHCP
The instructions in this section will only work if your local network has a DHCP server. If you don’t know whether or not it has this, contact your network administrator.
This section provides instructions to establish the initial network connection to a WallNet that is in its factory default state. After you have made this first connection and have a web browser displaying the WallNet home page, you are ready to continue with the instructions. See "Configuring WallNet" on page 19.
DO NOT APPLY POWER to the WallNet device server yet!
1 First, connect the WallNet device server to
the network.
2 Then, connect power to the box. (See the
following page.) During startup, the LEDs turn on and off as the WallNet software goes through its initialization process. When this is complete, the CPU LED blinks continually: one second on, one second off. This tells you the box is working and ready for the next step.
11

Using WallNet Assistant

For SiFi capable installations, WallNet power may come from the bottom of the control board. A cable is supplied for this connection.
Using WallNet Assistant
WallNet Assistant is a software program that finds WallNet hardware on a network.
1 Install WallNet Assistant. Installation is semi-
automatic when you insert the CD. If it doesn’t install automatically, go to:
E:\Assistant\Installer
(where E: is the drive letter of your CD ROM drive) and start:
SETUP.EXE.
Note: If installing under Windows® Vista, you
must enable the Windows XP SP2 compatibility mode option on SETUP.EXE before you run the installer.
12
Using WallNet Assistant
2 Start WallNet Assistant. Upon opening, it
will look for all WallNet device servers on the network and list them in the window.
• Each WallNet found on the local network is listed with its IP address and the date and time. If the WallNet has been assigned a name, that name will appear first, such as Puma1 WallNet: at 10.10.0.115 [Mon Nov 29 13:40:33 2004].
• New WallNet device servers just out of the box are listed with text, such as “WallNet at: 10.10.0.102 [date and time]”. The date and time shown are from WallNet’s own clock, which you will set later.
• At the top of the list is the product name and its version: WallNet Assistant 1.1.1, which will go away when you click Find WallNet(s).
• WallNet Assistant uses a very simple broadcast protocol to discover WallNets on the local network. Most networks do not route broadcast packets, so it is very possible to have properly configured, reachable WallNets on your network that WallNet Assistant won’t find. Consult with your network administrator if you are having trouble using WallNet Assistant to find WallNets.
13

Next Steps

Host Name
Product Name
Menu Area
Main Area
3 Double-click the new WallNet device server
listing, which opens your browser pointed at that WallNet.
4 You should see the WallNet home page. It
will look something like this.
Next Steps
You are now finished with connecting WallNet using DHCP.
See "Configuring WallNet" on page 19.
14

Getting Your Computer’s IP Address

Connecting With No DHCP

The instructions in this section describe the first con­nection to a WallNet at its default static IP address. If you are not sure if this is the correct option, contact your network administrator.
This section provides instructions to establish the initial network connection to a WallNet that is in its factory default state. After you have made this first connection and have a web browser displaying the WallNet home page, you are ready to continue with the instructions. See "Configuring WallNet" on page 19.
Getting Your Computer’s IP Address
Before you begin, you need to know the network IP address of your computer.
1 Find and start a program on your Windows
computer called Command Prompt or DOS Prompt. This is usually in the Accessories folder for Windows.
15

Connecting to WallNet

No network connection
CPU LED
2 At the prompt, type ipconfig and press
[Enter]. In a few seconds your computer’s IP address will be shown. If ipconfig doesn’t work, try winipcfg.
3 Write down the IP address. You won’t need
the mask or other information. Keep the Command Prompt window open; you will need it later.
Connecting to WallNet
16
1 DO NOT connect WallNet to the network.
2 Apply power to WallNet with no network
connection.
For SiFi capable installations, WallNet power may come from the bottom of the control board. A cable is supplied for this connection.
Connecting to WallNet
3 After a minute or so, the CPU light will start
blinking: on one second, off one second. Count at least 30 seconds (15 times LED is
on). 4 Connect WallNet to the network. 5 Connect your computer (with the known IP
address) to the same network. DO NOT
connect the computer and WallNet directly
to each other, unless you are using a
crossover cable. They can only
communicate over a correctly configured
network. 6 Do one of the following:
• Using the WallNet Assistant program, click the Route Add Cmd button to automatically run the route add command.
•Type this on one line exactly as shown (except substitute your PC’s IP address)
route add 192.168.12.0 mask 255.255.255.0 <PC IP address>
1
:
7 Press [Enter]. This action tells the network
that your computer can point to this WallNet, but so far, yours is the only computer that can.
8 Start your browser and point to:
http://192.168.12.12
1. 192.168.12.0 is a network address.
2. 192.168.12.12 is the default address of the WallNet.
2
17

Next Steps

Host Name
Menu Area
Main Area
Product Name
9 You should see the WallNet home page that
Next Steps
looks something like this.
18
You are now finished with connecting WallNet using a static IP address.
To continue, see "Configuring WallNet" on page 19.

Configuring WallNet

The Network Setup section provides instructions to set the final network configuration for the network on which this WallNet will permanently reside. If you do this configuration on a different network from the “final” network, (for example, on someone’s office network vs. on the end customer’s network), you may need to defer making the final network configuration changes until you finish the rest of the configuration.

Network Setup

1 From the WallNet home page, select
Network Setup in the menu area.
The WallNet web pages include many detailed instructions. Take the time to read them.
2In the WallNet hostname box it now says
WallNet. Change this name to something more appropriate. This will be the name for this particular WallNet device server. The hostname is limited to 16 characters: alphanumeric, dash, or underscore only (which you can see in the instructions on the WallNet page). This is also the name that will appear in the list when you use WallNet Assistant.
3Leave Domain name blank unless your
network administrator tells you otherwise.
4 Do one of the following:
• If you will use DHCP, go to step 5.
• If you will not use DHCP, go to step 6.
5 Under the DHCP section, choose Yes, us e
DHCP. a. Change the default DHCP timeout (ten
seconds) only if instructed by your net­work administrator.
b. You do not need to fill in anything
under the Static (non-DHCP) Network
Network Setup
19
Network Setup
Settings section. However, if you do, these settings will be used in the event that the DHCP attempts to time out.
c. Go to step 7.
6 Under the DHCP section, choose No, use
static settings. a. In the Static (non-DHCP) Network Set-
tings section, enter the IP address given to you by the network administra­tor.
b. Enter the Network mask, DNS
server(s), and Gateway as instructed by the network administrator.
c. Go to step 7.
7 Scroll to the bottom of the page and click
Confirm and apply new network settings to receive the Confirm Network Change page.
8 Review the settings to make sure they are
correct. Click OK, apply changes now to receive the Applying Network Changes page. This shows the network settings to be used.
If you have changed the static IP address or changed from static to DHCP setup, you may need to point your browser at the new address or use WallNet Assistant to find the new address.
9 You may have to click the Refresh button
on your browser to see the new WallNet name in the upper left.
If you lose contact with WallNet after changing net­work settings, see "Recovery Procedures" on page 75.
20

Date and Time

1 In the menu area, select Date and Time. Set
the date and time manually in the box under the Manual Date and Time section. The date format is very exact. Fill in the current date and time using exactly the format shown on the page. Click Set date and time.
2 If you want to have the WallNet device
server periodically check the time from a network source, fill in the NTP server name or address, and poll interval in the Date and Time Server section. Click Apply new date and time server settings. If you don’t have a preferred NTP server, then www.pool.ntp.org choice for most installations.
3 Carefully read the instructions in the Local
Time Zone section. Fill in the text box and click Set time zone.
Note: The start and end of daylight saving time
default to the first Sunday of April and the last Sunday of October. As of 2007, U.S. locales that observe daylight saving time must enter start and end dates in this section. For example, EST5EDT,M3.2.0,M11.1.0 is correct for U.S. Eastern time zone as of 2007.
Date and Time
is a reasonable
4 You will save this configuration later. Go to
the next section to continue.

Network Time Updates

The WallNet clock will drift over time. Also, there is no battery backup for the WallNet clock. If WallNet loses power, its clock will reset to an incorrect date and time. You can reset the clock manually if it drifts too far or WallNet loses power.
If you want the WallNet clock to be coordinated with a network time server, complete the following steps.
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