Planar UR8451-LX Users Manual

Planar UltraRes Series User Manual

Contents of this publication may not be reproduced in any form without permission of Planar Systems, Inc.

Trademark Credits

Windows™ is a trademark of Microsoft Corp. All other companies are trademarks or registered trademarks of their respective companies.

Disclaimer

The information contained in this document is subject to change without notice. Planar Systems, Inc. makes no warranty of any kind with regard to this material. While every precaution has been taken in the preparation of this manual, the Company shall not be liable for errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

Warranty and Service Plans

Planar warranty and service plans will help you maximize your investment by providing great support, display uptime, and performance optimization. From post-sale technical support to a full suite of depot services, our services are performed by trained Planar employees. When you purchase a Planar product, you get more than a display, you get the service and support you need to maximize your investment. To find the latest warranty and service information regarding your Planar product, please visit http://www.planar.com/support

RoHS Compliance Statement

The Planar UltraRes Series is fully RoHS compliant.

Part Number: 020-1301-00C

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Recommended Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Mounting with a VESA Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Cleaning the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Unpacking and Checking Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Accessory Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Planar UltraRes Series - Standard Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installing the Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing the Planar Profile Mounting System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Installing OPS Expansion (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Supported Graphics Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Operating the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

OSD Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Remote Control Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the Display in Portrait Mode (UR8451-MX and UR9851 Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the Display in Flat or Tilted Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

IR Command Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Turning the Display On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Planar UltraRes Series User Manual i

Table of Contents

Turning the Display Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Selecting Layouts and Input Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Navigating Through the Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Touchscreen MultiTouch Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Touchscreen (PQLabs) MultiTouch Platform Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Uninstalling the MultiTouch Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Planar UltraRes Remote Monitoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Remote Monitoring Home. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Remote Monitoring System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Remote Monitoring Inputs and Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Remote Monitoring Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Remote Monitoring Presets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Remote Monitoring Panel Brightness and Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Remote Monitoring Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Remote Monitoring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Remote Monitoring Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

External Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Signal Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Color Subsampling Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

UR7551 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

UR7551 Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

ii Planar UltraRes Series User Manual

UR8451 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

UR8451 Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

UR9851 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

UR9851 Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Troubleshooting During Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Symptoms, Possible Causes and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Accessing Planar’s Technical Support Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

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Introduction

The Planar® UltraRes™ Series displays raise the bar for commercial 4K. Offered in 75”, 84”, and 98”, these Ultra HD displays produce resolution and picture quality never before seen in large format LCD displays. Designed specifically for resolution-rich commercial applications, Planar UltraRes Series displays offer the image quality, connectivity, industrial design and configuration options required in high profile offices, leading control rooms, collaboration rooms and digital branding installations.

Features of the Planar UltraRes Series displays include:

• Best-in-class image and color quality for native and upscaled content

• Cutting edge video performance supporting up to 4K @ 60Hz with DisplayPort 1.2 and HDMI 2.0

• Planar® MediaPlex™ Plus Processing for advanced multi-source viewing and image adjustment control

• Next generation 4K compatibility

• Advanced design for function and style

• Fully integrated multi-touch models available

• Fanless, whisper-quiet

Planar UltraRes Series User Manual 1

Safety Information

Before using the Planar UltraRes Series, please read this manual thoroughly to help protect against damage to property, and to ensure personal safety.

• Be sure to observe the following instructions.

• For your safety, be sure to observe ALL the warnings detailed in this manual.

• For installation or adjustment, please follow this manual’s instructions, and refer all servicing to qualified service personnel.

Safety Precautions

• If water is spilled or objects are dropped inside the display, remove the power plug from the outlet immediately. Failure to do so may result in fire or

electrical shock. Contact your dealer for inspection.

• If the display is dropped or the chassis is damaged, remove the power plug from the outlet immediately. Failure to do so may result in fire or electrical shock. Contact your dealer for inspection.

WARNING! Wall mounts must be secure.

• If the display is hung on a wall, the wall must be strong enough to hold it. Simply mounting it to wallboard or wall paneling won’t be adequate or safe.

Caution: The screen could be damaged by heavy pressure.

• Slight pressure on the LCD will cause distortion of the image. Heavier pressure will cause permanent damage. Displays should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contacting bare conductive parts.

Caution: The front polarizer is soft and subject to scratches from sharp objects.

• The polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD screen. Take care when handling items near the screen.

• If the power cord or plug is damaged or becomes hot, turn off the main power switch of the display. Make sure the power plug has cooled down and remove the power plug from the outlet. If the display is still used in this

condition, it may cause a fire or an electrical shock. Contact your dealer for a replacement.

2 Planar UltraRes Series User Manual

Important Safety Instructions

1 Read these instructions.

2 Keep these instructions.

3 Heed all warnings.

4 Follow all instructions.

5 Do not use the display near water.

6 Clean the LCD screens with an LCD screen cleaner or LCD wipes.

7 Do not install near any heat sources such as radiators, heat registers, stoves or

other apparatus (including amplifiers) that produce heat.

8 Do not defeat the safety purpose of the polarized or grounding type plug. A

polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. When the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.

Important Safety Instructions

9 Protect the power cord from being walked on or pinched, particularly at plugs,

convenience receptacles and the point where they exit from any of the displays.

10 Only use the attachments/accessories specified by the manufacturer.

11 Unplug all displays during lightning storms or when unused for long periods of

time.

12 You must follow all National Electrical Code regulations. In addition, be aware of

local codes and ordinances when installing your system.

13 Refer all servicing to qualified service personnel. Servicing is required when any

of the displays have been damaged in any way. For example, if the AC power cord or plug is damaged, liquid has been spilled or objects have fallen into a display, the displays have been exposed to rain or moisture, do not operate normally or have been dropped.

14 Keep the packing material in case the equipment should ever need to be

shipped.

Planar UltraRes Series User Manual 3

Recommended Usage

In order to get the most out of your LCD, use the following recommended guidelines to optimize the display.

Burn-In Versus Temporary Image Retention

Burn-in causes the screen to retain an image essentially forever, with little or no way to correct the problem. Under normal use, an LCD will not experience burn-in, as plasma displays do, nor will it retain images in any way.

Normal use of an LCD is defined as displaying continuously changing video patterns or images. However, LCDs can experience temporary image retention when recommended usage guidelines are not followed.

What is Temporary Image Retention?

Temporary image retention (TIR) can occur when a static image is displayed continuously for extended periods of time (12 hours or longer). An electrical charge differential may build up between the electrodes of the liquid crystal, which causes a negative-color video image (color-inverted and brightness-inverted version of the previous image) to be retained when a new image is displayed. This behavior is true for any LCD device from any LCD manufacturer.

TIR is not covered under warranty. See standard warranty terms and conditions for details. Here are some guidelines to help you avoid TIR:

• Use the LCD to show a screen saver, moving images or still pictures that change regularly. When using high-contrast images, reposition the images frequently.

• Turn off the LCD when it is not in use. To use your source computer’s Power Options Properties, set up your computer to turn off the display when not in use.

Caution: For optimal performance, we suggest turning off the power on the 84” MX and 98”

for 4 hours per day and 12 hours per day on the 75” and 84” LX models.

4 Planar UltraRes Series User Manual

European Union Disposal Information

English

■ Disposal of old Electrical & Electronic Equipment (Applicable throughout

the European Union and other European countries with separate collection programs)

This symbol found on your product or on its packaging, indicates that this product should not be treated as household waste when you wish to dispose of it. Instead, it should be handed over to an applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences to the environment and human health, which could otherwise be caused by inappropriate disposal of this product. The recycling of materials will help to conserve natural resources.

This symbol is only valid in the European Union. If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal.

Español

■ Deshecho de equipos eléctricos y electrónicos (aplicable a la Unión Euro-

pea y a otros países europeos con programas de reciclaje independientes)

La presencia de este símbolo en el propio producto o en su material de embalaje, indica que no se debe tratar como residuo doméstico cuando desee deshacerse de él. En su lugar, debe entregarlo en el punto limpio correspondiente de reciclaje de equipos eléctricos y electrónicos. Asegurándose de que este producto se desecha de forma correcta, ayudará a evitar posibles consecuencias negativas para la conservación del medioambiente y la salud humana, consecuencias que podrían darse si se deshace del producto de forma inadecuada. El reciclado de materiales ayuda a conservar los recursos naturales.

Este símbolo solamente es válido en la Unión Europea. Si desea deshacerse de este producto, póngase en contacto con las autoridades locales o con su distribuidor y pida información sobre el método de disposición adecuado.

Français

■

Mise au rebut des équipements électriques et électroniques usagés (Valable dans l’ensemble de l’Union Européenne ainsi que dans les pays européens disposant de programmes distincts de collecte des déchets)

Ce symbole appliqué sur votre produit ou sur son emballage indique que ce produit ne doit pas être traité comme un déchet ménager lorsque vous voulez le mettre au rebut. Il doit au contraire être remis à un site de collecte agréé pour le recyclage des équipements électriques et électroniques. En veillant à ce que ce produit soit mis au rebut de façon adéquate, vous contribuerez à prévenir les conséquences potentiellement négatives sur l’environnement et sur la santé humaine qui risqueraient de se produire en cas de mise au rebut inappropriée de ce produit. Le recyclage des matériaux contribuera également à économiser les ressources naturelles.

Ce symbole n’est valable que dans l’Union Européenne. Si vous souhaitez mettre ce produit au rebut, veuillez prendre contact avec les autorités locales ou avec votre revendeur et renseignez-vous sur la méthode de mise au rebut correcte.

Italiano

■ Smaltimento delle attrezzature elettriche ed elettroniche usate (applicabile

in tutta la Comunità Europea ed altri Paesi Europei che applicano programmi di raccolta differenziata)

Il simbolo trovato sul prodotto, o sulla sua confezione, indica che il prodotto non può essere trattato come i domestici quando è il momento di smaltirlo. Al contrario, deve essere consegnato ad un centro di raccolta specializzato nel riciclaggio di attrezzature elettriche ed elettroniche. Assicurando che il corretto smaltimento di questo prodotto, si aiuterà a prevenire potenziali conseguenze negative sull’ambiente e sulla salute umana, che possono essere provocate da uno scorretto smaltimento di questa attrezzatura. I materiali riciclati aiuteranno a conservare le risorse naturali.

Questo simbolo è valido solo nell’Unione Europea. Per smaltire questo prodotto, mettersi in contatto con le autorità locali – o con il rivenditore – e chiedere informazioni sul corretto metodo di smaltimento.

Deutsch

■ Entsorgung von elektrischen & elektronischen Altgeräten (geltend für die

europäische Gemeinschaft und andere europäische Länder mit separaten Sammelprogrammen)

Dieses Symbol, zu ﬁnden auf Ihrem Produkt oder dessen Verpackung, macht Sie darauf aufmerksam, dass dieses Produkt bei der Entsorgung nicht als Hausmüll behandelt werden darf. Statt dessen sollte es an eine Sammelstelle zum Recycling von elektrischen und elektronischen Altgeräten gegeben werden. Helfen Sie mit, potenziell schädliche Einﬂüsse auf Umwelt und Gesundheit, die durch eine unsachgemäße Entsorgung dieses Produktes entstehen können, zu vermeiden und entsorgen Sie dieses Produkt ordnungsgemäß. Recycling hilft, natürliche Rohstoffe einzusparen.

Dieses Symbol ist nur innerhalb der europäischen Gemeinschaft gültig. Wenn Sie dieses Produkt entsorgen möchten, wenden Sie sich bitte an Ihre örtliche Behörde und fragen Sie nach der ordnungsgemäßen Entsorgungsmethode.

Nederlands

■ Verwijderen van oude elektrische en elektronische apparatuur (toepas-

selijk in de volledige Europese Unie en andere Europese landen met afzonderlijke programma’s voor afvalverzameling)

Dit symbool dat op het product of zijn verpakking is aangebracht, geeft aan dat dit product niet mag worden behandeld als huishoudelijk afval als u het wilt wegwerpen. U moet het afgeven bij een speciﬁek verzamelpunt voor de recyclage van elektrische en elektronische apparatuur. Door te garanderen dat u dit product op de correcte manier wegwerpt, helpt u potentiële negatieve gevolgen voor het milieu en de menselijke gezondheid, die zouden kunnen worden veroorzaakt door een onrechtmatig wegwerpen van het product, te voorkomen. De recyclage van materialen helpt het behoud van natuurlijke bronnen.

Dit symbool is alleen geldig in de Europese Unie. Als u dit product wenst weg te gooien, dient u contact op te nemen met uw lokale instanties voor details over de gepaste methode voor afvalverwijdering.

Português

■ Eliminação de equipamentos eléctricos e electrónicos usados (aplicável

na União Europeia e noutros países europeus com programas próprios de recolha destes equipamentos)

Este símbolo, colocado no produto ou na respectiva embalagem, indica que o produto não deve ser tratado como lixo doméstico aquando da sua eliminação. Em vez disso, deve ser entregue num ponto de recolha de equipamentos eléctricos e electrónicos para posterior reciclagem. Ao garantir a correcta eliminação deste produto, estará a evitar consequências potencialmente negativas tanto para o ambiente como para a saúde humana. A reciclagem de materiais ajuda a preservar os recursos naturais.

Este símbolo apenas é válido na União Europeia. Se quiser eliminar este produto, contacte as entidades locais ou o seu fornecedor para ﬁcar a saber qual o método de eliminação correcto.

Svenska

■ Avfall av förbrukad elektrisk och elektronisk utrustning (Tillämpbart i

hela Europeiska unionen och andra europeiska länder med separata samlingsprogram)

Den här symbolen som ﬁnns på din product eller på dess förpackning påvisar att produkten inte ska behandlas som hushållsavfall när du vill slänga bort den. Istället ska den lämnas över till en lämplig uppsamlingspunkt för återvinning av elektriska och elektroniska utrustningar. Genom att tillförsäkra att den här produkten återvinns på ett riktigt sätt hjälper du till med att förhindra möjliga negative konsekvenser för miljön och mänsklig hälsa. Det kan annars orsakas på grund av olämplig sophantering av den här produkten. Återvinning av material kommer att hjälpa till att bevara naturtillgångar.

Den här symbolen är endast giltig inom den Europeiska unionen. Om du vill slänga bort den här produkten ska du kontakta lokala myndigheter eller återförsäljar, och

fråga efter lämplig avfallsmetod.

Polski

■ Usuwanie zużytego sprzętu elektrycznego i elektronicznego (Dotyczy

krajów Unii Europejskiej i innych krajów europejskich z oddzielnymi programami zbiórki odpadów)

Obecność tego symbolu na produkcie lub na opakowaniu z produktem oznacza, że tego produktu nie można wyrzucać razem z odpadkami domowymi. Należy go przekazać do punktu zbiórki w celu poddania recyklingowi podzespołów elektrycznych i elektronicznych. Usunięcie tego produktu w prawidłowy sposób, pomoże w zabezpieczeniu przed negatywnym wpływem odpadów na środowisko i zdrowie ludzi, powodowanym przez niewłaściwe usuwanie produktu. Przetwarzanie materiałów pomaga w zachowaniu zasobów naturalnych.

Ten symbol obowiązuje wyłącznie w krajach Unii Europejskiej. Informacje dotyczące prawidłowej metody usunięcia tego produktu, można uzyskać u władz lokalnych lub u dostawcy.

Suomi

■ Vanhojen sähkö- ja elektroniikkalaitteiden hävittäminen (Soveltuva kaik-

kialla Euroopan unionin alueella, sekä muissa Euroopan maissa, joilla on erilliset keräysohjelmat)

Jos tuotteessa tai sen pakkauksessa on tämä symboli, sitä ei pidä hävitettäessä käsitellä tavallisena kotitalousjätteenä, vaan se kuuluu toimittaa sähkö- ja elektroniikkalaitteiden kierrätyspisteeseen. Varmistamalla, että tämä tuote hävitetään asiaankuuluvalla tavalla autat estämään mahdollisia ympäristölle ja ihmisille koituvia negatiivisia seuraamuksia, joita sen vääränlainen hävittäminen voi aiheuttaa. Materiaalien kierrättäminen auttaa säilyttämään luonnonvaroja.

Tämä symboli on voimassa ainoastaan Euroopan unionin alueella. Jos haluat hävittää tämän tuotteen, ota yhteyttä paikallisiin viranomaisiin tai jälleenmyyjään ja tiedustele asiaankuuluvia hävittämistoimenpiteitä.

Waste Electrical and Electronic Equipment (WEEE) Directive In the European Union, this label indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling. EEE complies with Directive ‘Regulation on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment’

Waste Electrical and Electronic Equipment (WEEE) Directive In the European Union, this

label indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable

recovery and recycling. EEE complies with Directive ‘Regulation on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment’

Waste Electrical and Electronic Equipment (WEEE) Yönergeleri Avrupa Birliği'nde bu etiket, ürünün ev elektroniği aletleri atıkları ile imha edilemeyeceğini gösterir. Kurtarmak ve geri dönüşümünü sağlamak için uygun şartlarda saklanması gerekir. EEE Yönetmeliğine Uygundur Ve Elektronik Eşyalarda Bazi Zararli Maddelerin Kullaniminin Sinirlandirilmasina Dair Yönetmelik.

Waste Electrical and Electronic Equipment (WEEE) Yönergeleri Avrupa Birliği'nde bu etiket,

ürünün ev elektroniği aletleri atıkları ile imha edilemeyeceğini gösterir. Kurtarmak ve geri dönüşümünü sağlamak için uygun şartlarda

saklanması gerekir. EEE Yönetmeliğine Uygundur Ve Elektronik Eşyalarda Bazi Zararli Maddelerin Kullaniminin Sinirlandirilmasina Dair Yönetmelik.

European Union Disposal Information

Planar UltraRes Series User Manual 5

Normal Usage Guidelines

Normal use of the LCD is defined as operating in the open air to prevent heat buildup, and without direct or indirect heat sources such as lighting fixtures, heating ducts, or direct sunlight that can cause the displays to experience high operating temperatures. For all displays, do not block fans or ventilation openings. If the LCD display will be installed in a recessed area with an LCD surround or enclosure, ensure adequate openings are applied for proper air flow and ventilation.

It is up to the installer to ensure that display placement is changed, thermal shielding is provided and/or additional ventilation is provided to keep the display within its nominal operating parameters. Maximum ambient operating temperatures for the Planar UltraRes Series are:

• 75” Planar UltraRes models: 0-40°C at up to 1500 meters and 0-35°C at up to 3000 meters

• 84” and 98” Planar UltraRes models: 0-35°C at up to 1500 meters and 0-30°C at up to 3000 meters

Cooling Requirements

For optimal performance, active cooling by the installer should be planned for when the ambient temperature anywhere in the wall is predicted to be above the specified ambient temperature for the display.

Mounting with a VESA Mount

The Planar UltraRes Series can be mounted with the Planar Profile Mounting System (see page 12) or with a VESA mount, available from Planar or other manufacturers.

If you purchased a VESA mount, you should have a received a separate box with mounting supplies and an Installation manual. Follow these instructions carefully.

Keep in mind the following general installation guidelines:

• Screw length is crucial and will vary depending on the type of mount you use. Total screw length will include the penetration length plus the length required by the type of VESA mount in use.

Caution: Shorter screws will result in insufficient mounting strength and longer screws

could puncture parts inside the display.

• Prior to installation, make sure you know where all of the mounting points are located.

• Follow all safety precautions outlined in the VESA Installation manual.

• Verify the parts received with the list shown in the VESA Installation manual.

6 Planar UltraRes Series User Manual

Cleaning the Display

If dust has collected on the power plug, remove the plug from the outlet and clean off the dust. Dust build-up may cause a fire.

Remove the power plug before cleaning. Failure to do so may result in electrical shock or damage.

Keep the following points in mind when cleaning the surface of the display:

• When the surface of the display becomes dirty, wipe the surface lightly with a soft clean cloth.

• If the surface requires additional cleaning, use LCD screen cleaner or LCD wipes, which are available at most electronics stores.

• Do not let cleaner seep into the display, as it may cause electrical shock or damage.

Cleaning the Display

Planar UltraRes Series User Manual 7

Unpacking and Checking Accessories

Package Contents

Part Description Number Picture

LCD display One per box. 1

LCD mounts (optional)

Mounting template

If ordered, this will be inside a separate box inside the LCD box.

Note: If you do not use Planar’s

mounts, you need to ensure the mounts that you purchase can adequately support the display.

Used to line up where the wall mounts will be installed. This is included with Planar’s optional LCD mounts.

Planar UltraRes Series User Manual 8

Accessory Kit

Part Description

AC power cord Power cord. 1

IR sensor Used to receive signals from

the remote control.

USB drive Contains the User Manual,

touch drivers and USB-toserial driver.

USB cable Connects to a PC for touch

functionality (touch models only) and serial commands (all models).

Number

Included

Picture

Remote control Used to control the display.

2 AA batteries are included but not installed.

Carrying Strap For lifting and carrying the

display using three people

Planar® TouchMark™ Single License Key Card

Annotation and whiteboarding software (touch models only)

Planar UltraRes Series User Manual 9

Planar UltraRes Series - Standard Inputs

OPS USB 3.0 OPS USB 2.0 OPS USB 2.0

HDMI 1: HDMI, 4K/60Hz, HDCP 2.2

HDMI 2: HDMI, 4K/60Hz, HDCP 2.2

HDMI 3: HDMI, 4K/30Hz

HDMI 4: HDMI, 4K/30Hz

DP OUT: DisplayPort Out

DP IN: DisplayPort In, 4K/60 Hz

OPS: 4K/60Hz

Note: Only one HDCP 2.2 source

can be displayed at a time. If HDMI 1 and HDMI 2 are both being shown on the display at the same time, only HDMI 1 will support HDCP 2.2 content.

LINE

AUDIO

OUT

RS232

USB-B

SPDIF

AUDIO OUT

IR LAN

USB-A

Planar UltraRes Series - Standard Inputs

10 Planar UltraRes Series User Manual

Installing the Displays

Before installation, keep the following points in mind:

• These displays are heavy. Make sure that you have adequate studs to support the weight of each display if installing on a wall.

• The Planar UltraRes display must be installed on a flat surface.

• If you ordered the optional wall mounts, use the supplied UltraRes mounting template for the center point of the display, as well as for top and bottom bracket installation.

• The wall mounts for a landscape and portrait installation look very similar. The process to install them is almost exactly the same. The only difference is the way in which you use the wall mount template. This will be pointed out in the relevant step.

Planar UltraRes Series User Manual 11

Installing the Planar Profile Mounting System

Caution: For whatever structure is used to mount the display, be sure that it is sufficiently

engineered to handle the weight of the display. Also be sure to purchase the correct hardware needed to support the display mounted to that structure.

Caution: If the unit being installed is fitted with a touch input device, it is important that the

touch frame is not used to lift the unit. Also, the unit should never be placed on the touch frame to support the unit.

1 Find the center point of the display on the wall where you intend to install it.

2 Draw a short (about 1”) horizontal line and then a vertical line to just below the

top edge of the display.

12 Planar UltraRes Series User Manual

Installing the Planar Profile Mounting System

Center notch alignment

3 Use the provided template to determine the center points of the wall mounts.

The “V” notches are labeled “Short Center” and “Long Center”. Use the “Short Center” hole for a landscape display and the “Long Center” hole for a portrait display. Use the appropriate “V” notch to align with the horizontal line drawn in the previous step.

Planar UltraRes Series User Manual 13

Installing the Planar Profile Mounting System

4 In the hole marked “Top” on the template, mark the center of the hole on the wall.

Be sure the vertical line runs through the center of the hole and that the template is plumb. You may wish to screw the template in place to make the next steps easier.

Note: If you are installing a landscape display and the template is too long, you can break the

template at the notch below the “L BTM” hole.

5 Let the template hang vertically so it is plumb, as the bottom hole in the template

determines where the bottom mount will be installed.

6 Mark the center of the hole at the bottom of the template that corresponds with

your display orientation.

14 Planar UltraRes Series User Manual

Installing the Planar Profile Mounting System

7 If you have screwed the template in place, remove each screw and the template.

8 Turn the template horizontally and line the appropriate center hole up with the

bottom hole you marked on the wall. This time, use the “LONG CENTER” for a landscape panel and the “SHORT CENTER” for a portrait panel. Ensure that the template is flat against the wall and level.

9 Mark hole locations for the bottom mounts. One side should use the next hole in

from the “TOP” labeled hole and the other should use the next inward hole from “P BTM” for landscape or “L BTM” for portrait (ignoring the centering holes).

Planar UltraRes Series User Manual 15

Installing the Planar Profile Mounting System

10 Line up the middle hole of the top wall mount with the screw hole drilled from

the template.

Note: This picture shows mounts for a landscape installation.

11 Tighten the screw into the mount.

12 Use a level to make sure the mount is level.

13 Then install additional screws as needed.

Note: Screws installed near the mount hooks provide the best support.

16 Planar UltraRes Series User Manual

Installing the Planar Profile Mounting System

14 Install the bottom mount brackets such that the holes marked earlier line up with

the inner bottom hole on the bottom mount bracket. Ensure the bottom mounts are level and install at least one additional screw in each bottom mount.

Planar UltraRes Series User Manual 17

Installing the Planar Profile Mounting System

15 Using three physically capable people, carefully hang the back of the display

onto the top wall mount bracket using the square brackets on the back of the display.

18 Planar UltraRes Series User Manual

Installing the Planar Profile Mounting System

Caution: Be sure these are securely hung, as the top of the wall mount will hold all of the

weight of the display.

As an alternative, you can use the optional lift blocks along with a lift assist mechanism to lift the panel into place. For details, refer to "Using the Lift Blocks" on page 20.

16 On the bottom wall mounts, there is locking hardware on the bottom of each

mount. Push the hardware up and finger tighten the captive screws on the bottom to secure the display to the wall.

Planar UltraRes Series User Manual 19

Using the Lift Blocks

Spreader Bar Lift: Landscape

Spreader Bar Lift: Portrait

Using the Lift Blocks

1 Attach the lift blocks to the back of the panel using the provided M8 x 35 pan

head screws.

2 Securely attach your lift mechanism to the eyehooks:

a Spreader bar attachment: A spreader bar allows for a small lift profile and less

stress on the panel and eyehooks than a single point attachment. This is the preferred method.

20 Planar UltraRes Series User Manual

Using the Lift Blocks

Singe Point Lift: Landscape

Singe Point Lift: Por trait

b Single point attachment: The angle between the top of the panel and the

support lines should not be less than 45 degrees.

3 Lift the panel into place.

4 Detach the upper half of the lift block from the lower half by removing the two

vertical screws. This leaves the bottom half attached to the panel but hidden.

Planar UltraRes Series User Manual 21

Using the Kickstand Bracket

The kickstand bracket is used for service mode, without having to remove the display from the wall. Use the following instructions to put the display in service mode.

1 Loosen the captive locking screws on both sides of the bottom mount, and let the

brackets hang down freely.

22 Planar UltraRes Series User Manual

Using the Kickstand Bracket

2 Pull the display out and then swing the kickstands down to hold it in place. The

kickstands will nest into the bottom mount brackets. Make sure to use both kickstands as using only one can cause stresses in the panel that could cause damage.

Planar UltraRes Series User Manual 23

Cable Length Recommendations

Cable length performance may vary between different cables and sources. The recommended maximum DisplayPort length is 3m for DisplayPort 1.2 and 5m for DisplayPort 1.1. HDMI cable length is recommended as follows:

• 4K @ 50/60Hz: 5m maximum

• 4K @ 24/25/30Hz: 15m maximum

• 1080p @ 60Hz and lower resolutions: 30m maximum

24 Planar UltraRes Series User Manual

Installing OPS Expansion (Optional)

Planar UltraRes Series displays are equipped with an expansion slot that supports the Intel® Open Pluggable Specification (OPS). The slot will support OPS devices such as PC’s, SDI modules, HDBaseT receivers, etc.

To install an OPS device, remove the protective cover on the display and slide the device firmly into position. When installed, the OPS device will be connected internally to the display. No external video or power cables are required.

For convenience, two Type-A USB 2.0 ports and one Type-A USB 3.0 port are provided on the side I/O panel below the OPS slot. When an OPS device is installed, these USB ports can be used for a keyboard, webcam, USB drive, or other peripherals.

Installing OPS Expansion (Optional)

Planar UltraRes Series User Manual 25

Supported Graphics Cards

Planar UltraRes Series displays support a variety of graphics cards from leading manufacturers, such as NVIDIA and AMD. In general, you should be looking for graphics cards that have the following features:

• Can output 3840 x 2160 at 24 Hz or 30 Hz over a single DisplayPort or HDMI connection.

• Four-output graphics cards that can output synchronized (genlocked) 1920 x 1080 outputs at up to 60 Hz.

• Cards that support Planar’s support timings, as listed in the following section "Signal Compatibility" on page 80.

Caution: Before you purchase a graphics card for your source, contact your Sales

Representative to get the most current information on Planar’s compatibility with leading graphics cards.

26 Planar UltraRes Series User Manual

Operating the Display

OSD Keypad

The OSD keypad is located on the rear of the display.

OSD Keypad Buttons

Key Descriptions

Power Power on/Power off

 Menu Left/Decrease value

 Menu Right/Increase value

 Menu Up/Increase volume

 Menu Down/Decrease volume

Menu Menu/Exit

SRC Source selection (toggle)

Planar UltraRes Series User Manual 27

Remote Control Receiver

The remote control receiver is located near the keypad on the rear of the display. Use the IR extender cable for operating the remote from the front of the display.

28 Planar UltraRes Series User Manual

LED Indicators

The LED indicator light is located on the rear of the display near the keypad. The following table explains what the different colors and blink patterns mean.

LED Indicators

LED On

Power Status Condition

Green Standby mode

Amber Full power mode

Green Flashing (1 Hz) AC power on

Green Flashing (0.5 Hz) Powering on from standby

Green Flashing (5 Hz) Firmware updating

Amber Flashing (5 Hz) Power supply failure

Green and Amber Firmware update failure

Using the Display in Portrait Mode (UR8451-MX and UR9851 Only)

When using the display in the portrait position and looking at the rear of the display, it should be rotated according to the arrow stickers on the back of the display. This will allow for proper ventilation. Then select the OSD rotation of landscape or portrait on the OSD menu (MAIN MENU > ADVANCED SETTINGS > MENUS AND MESSAGES >

OSD ROTATION).

Caution: Improper ventilation may shorten the life of the display.

Using the Display in Flat or Tilted Orientation

The display is not recommended for use in flat orientation for tabletop, floor, or ceiling installations. LCD panels of this size are at risk of panel deflection, which can cause cosmetic sagging, brightness uniformity issues, a shortened life span, and malfunction of optional touch sensors. Installations where the display is tilted downward or upward at an angle may also be prone to these issues and are not recommended.

Planar UltraRes Series User Manual 29

Using the Remote Control

Below is a picture of the remote control. See the following page for button descriptions and Hex codes.

30 Planar UltraRes Series User Manual

IR Command Protocol

Leader Pulse

00000 0119 ms 4.5 ms

Address Byt e 1 Addr ess Byte 2 Command By te Com mand Byte (logical inverse)

00 0000000 011111 1 11111111

End Pulse

13.5 ms 27 ms 27 ms

The Planar UltraRes displays accept commands in the form of IR signals that conform to the NEC protocol. Each Planar UltraRes remote control has an NEC control code associated with it. You can use these codes to program a third-party “universal” remote control to work with the Planar UltraRes displays. These third-party products usually come with a computer software application for this purpose. For more information, consult the documentation provided with the remote control.

The IR control codes have the following characteristics:

• Each code consists of the following:

• A leader pulse (a modulated pulse of 9 ms followed by a non-modulated pulse of 4.5 ms)

• 16 address bits. The default address is 1785 (0x06F9, binary 00000110

11111001)

• 16 data bits: eight (8) bits for the command followed by the logical inverse of the command

• An end pulse (a modulated pulse of 0.56 ms, similar to the modulated pulse in the ‘0’ and ‘1’ bits). The end of the modulated pulse constitutes the end of the data transmission.

• The carrier frequency is 38 kHz, with the modulated pulses having a 33% duty cycle.

• Commands are sent at a maximum rate of 9 Hz.

IR Command Protocol

For example, below is the NEC control code for the ON button of the Planar UltraRes remote control (assuming the default address is used).

Hex 06 F9 01 FE

Binary

Function Address Byte 1 Address Byte 2 Command

00000110 11111001 00000001 11111110

Command (Logical

Inverse)

The following example shows the pulse train for this command.

Planar UltraRes Series User Manual 31

IR Command Protocol

Remote Control

Button Name

Address Data

NEC Data From

Remote (Hex Code)

Description

ON 1785 1 0x06F901FE Power on

OFF 1785 9 0x06F909F6 Power off

 1785 2 0x06F902FD Not used

 1785 3 0x06F903FC Not used

** 1785 6 0x06F906F9 Not used

PRESETS 1785 4 0x06F904FB Opens the Presets menu

PRESET 1 1785 5 0x06F905FA Applies Preset 1

PRESET 2 1785 7 0x06F907F8 Applies Preset 2

PRESET 3 1785 8 0x06F908F7 Applies Preset 3

PRESET 4 1785 10 0x06F90AF5 Applies Preset 4

1 1785 12 0x06F90CF3 Number button 1

2 1785 13 0x06F90DF2 Number button 2

3 1785 14 0x06F90EF1 Number button 3

4 1785 15 0x06F90FF0 Number button 4

5 1785 16 0x06F910EF Number button 5

6 1785 17 0x06F911EE Number button 6

7 1785 20 0x06F914EB Number button 7

8 1785 25 0x06F919E6 Number button 8

9 1785 27 0x06F91BE4 Number button 9

0 1785 18 0x06F912ED Number button 0

VOL + 1785 28 0x06F91CE3 Volume increase

VOL - 1785 33 0x06F921DE Volume decrease

MUTE 1785 32 0x06F920DF Audio mute

COLOR 1785 19 0x06F913EC Not used

VIDEO WALL 1785 34 0x06F922DD Opens the Tiling menu

MISC 1785 11 0x06F90BF4 Opens the Image Information menu

MENU 1785 21 0x06F915EA Opens the menu

PREV 1785 22 0x06F916E9 Returns to the previous menu

ENTER 1785 23 0x06F917E8 Selects the current menu item

UP 1785 26 0x06F91AE5 Navigate up

DOWN 1785 29 0x06F91DE2 Navigate left

LEFT 1785 31 0x06F91FE0 Navigate right

RIGHT 1785 24 0x06F918E7 Navigate down

32 Planar UltraRes Series User Manual

Locking the Keypad and IR Remote

Remote Control

Button Name

TOP 1785 30 0x06F91EE1 Selects the top line in the current menu

ZONE 1 1785 35 0x06F923DC Selects the input for Zone 1

ZONE 2 1785 36 0x06F924DB Selects the input for Zone 2

ZONE 3 1785 38 0x06F926D9 Selects the input for Zone 3

ZONE 4 1785 39 0x06F927D8 Selects the input for Zone 4

PIP MODE 1785 37 0x06F925DA Selects the Multi-Source View setting

PIP SWAP 1785 40 0x06F928D7 Swaps the main and PIP windows

HDMI 1 1785 41 0x06F929D6 Selects HDMI 1 for the current zone

HDMI 2 1785 42 0x06F92AD5 Selects HDMI 2 for the current zone

HDMI 3 1785 43 0x06F92BD4 Selects HDMI 3 for the current zone

HDMI 4 1785 44 0x06F92CD3 Selects HDMI 4 for the current zone

DP 1785 45 0x06F92DD2 Selects DP for the current zone

DVI 1785 46 0x06F92ED1 Not used

VGA 1785 47 0x06F92FD0 Not used

OPS 1785 48 0x06F930CF Selects OPS for the current zone

Address Data

NEC Data From

Remote (Hex Code)

Description

Locking the Keypad and IR Remote

You can lock the keypad and IR remote functionality on the display. To lock the keypad, go to Main Menu -> Advanced Settings -> System Settings and select Keypad Lock. To lock the IR remote, go to Main Menu -> Advanced Settings -> System Settings and select IR Remote Lock.

Unlocking the Keypad and IR Remote

To unlock the keypad, press the following keys on the keypad in the order listed: UP, UP, RIGHT, LEFT, DOWN. If the IR remote is unlocked, you can also unlock the keypad by using the IR remote to go to Main Menu -> Advanced Settings -> System Settings and uncheck Keypad Lock.

To unlock the IR remote, press the following keys on the IR remote in the order listed: UP, UP, RIGHT, LEFT, DOWN. If the keypad is unlocked, you can also unlock the IR remote by using the keypad to go to Main Menu -> Advanced Settings -> System Settings and uncheck IR Remote Lock.

Changing the IR Remote Code Set

The IR remote code set transmitted by the remote and accepted by the display can be configured. This is useful if there are multiple Planar displays and you would like each remote to work only with one of the displays. It can also be used if IR interference with another device, such as a DVD player, is occurring.

Planar UltraRes Series User Manual 33

Turning the Display On

To change the IR code on the remote, use the following procedure:

1 Press and hold the CODE button on the remote control until the LED on the

remote lights solid red (approximately five seconds).

2 Enter a new five-digit code between 00000 and 65535. Include leading zeros for

codes with four or fewer digits; for example, enter 255 as 00255.

3 The LED turns off to confirm the code change. If you enter an invalid code, the

LED flashes for three or four seconds. Try again, entering a valid code.

Note: The code must match the IR Remote ID Code setting. See page 65.

Turning the Display On

1 Insert the power cord into the display and into the power outlet.

2 Ensure the AC switch is set to “—“.

3 Press the ON button on the remote or the power button on the keypad.

Turning the Display Off

With the power on, press the OFF button on the remote or the power button on the keypad to put the LCD panel in a standby mode. To turn off power completely, turn the AC switch to “O” or disconnect the AC power cord from the power outlet.

Note: The display may automatically turn off the backlight or enter standby mode if no

signal is present for a certain period of time. See the description of the Power Saving Mode setting on page 47 for more information.

Adjusting the Volume

1 Using the remote, press the VOL + or VOL - to increase or decrease the volume.

You can also use the Up and Down keys on the remote and keypad to increase or decrease the volume.

2 Press the MUTE button to temporarily turn off all sound. To restore the sound,

press the MUTE button again.

Note: The analog audio out is variable. S/PDIF is fixed.

34 Planar UltraRes Series User Manual

Selecting Layouts and Input Sources

With Planar MediaPlex Plus Processing, you can show one source at a time or multiple sources simultaneously. Multiple layout options are available and can be selected from the Inputs and Views Menu (see page 37). Once a layout has been designated, you can assign sources to each of the zones in the layout. The selection of sources must be made one at a time by assigning a current zone. To select the current zone, you can navigate through the on-screen menu (see page 37). Alternatively, you can use the remote or keypad as described next.

Remote

Press the Zone 1, Zone 2, Zone 3, or Zone 4 buttons on the remote. After selecting the desired zone, you can press the source button (DP, HDMI 1, HDMI 2, HDMI 3, HDMI 4, or OPS). This action will also select the active audio source.

For example, to change Zone 3 to OPS, press the Zone 3 button and then press the OPS button.

Keypad

Selecting Layouts and Input Sources

Press the SRC button. The input source will be toggled in the following order: HDMI 1, HDMI 2, HDMI 3, HDMI 4, DP, OPS).

Note: Sources will toggle through the current zone, or last zone to be modified. Current

zones can only be re-assigned in the on-screen menu.

Planar UltraRes Series User Manual 35

Navigating Through the Menus

1 With the power on, press MENU. The MAIN menu appears.

2 Within the menu, use , , ,  and ENTER to navigate through the menus and

adjust options.

3 Press PREV on the remote control, or MENU on the keypad, to return to the

previous menu. To exit the menu system, press MENU on the remote control, or continue to press MENU on the keypad until the main menu is reached.

36 Planar UltraRes Series User Manual

Inputs and Views Menu

This menu shows how the sources will be laid out on the screen based on the current Multi-Source View and Advanced Layouts selections.

Inputs and Views Menu

Multi-Source View

Zone 1

Zone 2

Select the Multi-Source View mode

Options: Single, Dual, Triple, Quad, PIP; Default: Single

Note: For the Advanced Layouts submenu, refer to page 38. Note: You can only use 4K/60Hz in Single mode.

Select the source displayed in Zone 1

Options: HDMI 1, HDMI 2, HDMI 3, HDMI 4, DP, OPS; Default: HDMI 1

Note: If HDMI1 was selected as another source, OPS cannot be selected. If OPS was

selected as another source, HDMI1 cannot be selected.

Select the source displayed in Zone 2

Options: HDMI 1, HDMI 2, HDMI 3, HDMI 4, DP, OPS; Default: HDMI 2

Note: If HDMI1 was selected as another source, OPS cannot be selected. If OPS was

selected as another source, HDMI1 cannot be selected.

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Inputs and Views Menu

Zone 3

Zone 4

Auto Scan Sources

Select the source displayed in Zone 3

Options: HDMI 1, HDMI 2, HDMI 3, HDMI 4, DP, OPS; Default: HDMI 3

Note: If HDMI1 was selected as another source, OPS cannot be selected. If OPS was

selected as another source, HDMI1 cannot be selected.

Select the source displayed in Zone 4

Options: HDMI 1, HDMI 2, HDMI 3, HDMI 4, DP, OPS; Default: HDMI 4

Note: If HDMI1 was selected as another source, OPS cannot be selected. If OPS was

selected as another source, HDMI1 cannot be selected.

Select whether the display will automatically scan for a valid source on any zone that currently does not have a source

Options: On, Off; Default: Off

Dual

Tri ple

Advanced Layouts Submenu

This submenu defines the layouts for each multi-source view type.

Select from two dual source layout options. The layout in orange will be the active layout displayed when the Multi-Source View is set to Dual.

Select from five triple source layout options. The layout in orange will be the active layout displayed when the Multi-Source View is set to Triple.

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PIP

PIP Size

Inputs and Views Menu

Select from four PiP (Picture-in-Picture) layouts. The layout in orange will be the active layout displayed when the Multi-Source View is set to PiP.

Select the size of the PiP (Picture-in-Picture) window.

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Image Adjust Menu

This menu is used for making common image adjustments for the current zone.

Current Zone

The zone that is currently being adjusted. All of the settings in this menu are saved per input. The zone’s corresponding input source is shown in the title bar, and the graphic beneath that shows which zone is being adjusted in the current Multi-Source View mode and Advanced Layout setting (if applicable).

The current zone can be changed via the menu or by using the ZONE 1-4 keys on the remote control.

Note: Changing the Current Zone setting via the ZONE 1-4 keys also changes the Audio Select setting.

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Brightness

Contrast

Color

Tint

Sharpness

Image Adjust Menu

Adjust the brightness value of the image Range: 0~100; Default: 50

Adjust the contrast of the image Range: 0~100; Default: 50

Adjust the saturation of the image Range: 0~100; Default: 50

Adjust the hue of the image

Range: 0~100; Default: 50

Noise Reduction

Diagnostic Color

Color Space

Color Temperature

Red Gain

Adjust the sharpness of the image. Higher numbers are sharper Range: 0~10; Default: 5

Turn on noise reduction processing Options: Off, Low, Medium, High; Default: Off

Set the image to monochrome. This setting is for use in adjustments to a test pattern and is not stored. Options: Off, Red, Green, Blue; Default: Off

Set the color space of the image Options: REC601, REC709, RGB, RGB Video, Auto; Default: Auto

Set the color temperature of the image

Options: 3200K, 5500K, 6500K, 7500K, 9300K, Native; Default: Native

Green Gain

Adjust the red gain of the image Range: 0~200; Default: 100

Adjust the green gain of the image Range: 0~200; Default: 100

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Image Adjust Menu

Blue Gain

Red Offset

Green Offset

Blue Offset

Gamma

Adjust the blue gain of the image Range: 0~200; Default: 100

Adjust the red offset of the image Range: 0~100; Default: 50

Adjust the green offset of the image Range: 0~100; Default: 50

Adjust the blue offset of the image

Range: 0~100; Default: 50

Content Rotation

Aspect Ratio

Overscan

Image Position

Set the gamma of the image Options: 1.5, 1.55, 1.6, 1.65, 1.7, 1.75, 1.8, 1.85, 1.9, 1.95, 2.0, 2.05, 2.1, 2.15, 2.2, 2.25, 2.3,

2.35, 2.4, 2.45, 2.5, 2.55, 2.6, 2.65, 2.7, 2.75, 2.8 Default: 2.2

Rotate the image on the display Options: None, 90, 180, 270; Default: None

Set how the source is treated when the aspect ratio of the input is different than the aspect ratio of the zone it is in. If the image does not fill the zone completely, the extra margins are black. Options: Auto, 16:9, 4:3, Fill Screen, Native, Letterbox; Default: Auto

Set the percentage of the image to remove from each edge Range: 0~20; Default: 0

Move the image horizontally or vertically. The amount to move is measured in input pixels.

Range: -1000~1000; Default: 0

Revert to Defaults

Reset all settings in the Image Adjust menu to their factory defaults for the current zone only

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Audio Menu

This menu enables you to make audio adjustments to the selected zone.

Note: Volume, Bass, Treble and Balance do not apply to the S/PDIF output.

Audio Select

Volume

Bass

Tre ble

The zone that is currently being adjusted and whose audio is being played. The zone’s corresponding input source is shown in the title bar.

Options: Zone 1, Zone 2, Zone 3, Zone 4; Default: Zone 1

Note: Changing the Audio Select setting via the ZONE 1-4 keys also changes the Current

Zone setting.

Set the volume of the audio Range: 0~100; Default: 50

Set the bass level

Range: 0~100; Default: 50

Note: This setting applies only to the internal speakers, and cannot be adjusted for the

Line Out connector.

Set the treble level

Range: 0~100; Default: 50

Note: This setting applies only to the internal speakers, and cannot be adjusted for the

Line Out connector.

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Audio Menu

Balance

Enable Internal Speakers

Mute

Set the audio balance Range: 0~100; Default: 50

Disable or enable the built-in speakers Options: On, Off; Default: On

Mute or unmute the audio Options: On or Off; Default: Off

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Presets Menu

Recall

Presets Menu

This menu enables you to save Inputs and Views settings, Image Adjust settings, Audio settings, the Backlight Intensity setting, the Local Dimming setting, and Tiling settings. You can save up to 10 presets using this menu (more can be saved via the serial command interface). If a preset is saved, it will appear as “Preset 1”, “Preset 2”, and so on. If it is not saved, it will appear as “<Empty>”.

Save

Delete

Apply the setup from the selected preset Range: Preset 1~Preset 10

Save the current setup for later recall Range: Preset 1~Preset 10

Delete the selected preset Range: Preset 1~Preset 10

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Advanced Settings Menu

Panel Brightness Submenu

Intensity

Local Dimming

Set the intensity of the LCD backlight Range: 0~100; Default: 75

Turn on or off the local dimming function, if supported by the display

Options: On, Off; Default: On

Note: This setting is not supported on the 75”.

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Power Submenu

Auto Power On

Power Saving Mode

Advanced Settings Menu

Set whether the system will automatically leave standby mode after AC power is applied Options: On, Off; Default: Off

Set the action to take if there is no signal detected after the period of time selected by the Power Saving Delay setting:

• Disabled: The display will remain on even if no signal is present.

• Low Power: The display will enter standby mode if no signal is detected after the specified period of time.

• Wake on Signal: The display will enter a reduced power mode if no signal is detected after the specified period of time. When in this state, the display will turn on when a signal is detected or when any key is pressed on the keypad or IR remote.

Power Saving Delay

Power On Delay

OPS Power Down Check

Set the number of minutes to delay before initiating the power saving mode action (if any) Options: 1 Minute, 5 Minutes, 15 Minutes, 30 Minutes, 60 Minutes; Default: 5 minutes

Select the amount of time to delay before turning on the display. Depending on the electrical capabilities at the installation site, it can be necessary to adjust the power on sequence of the displays if there are multiple displays in the installation. Use this control to ensure that each display will power on at a different time, avoiding such problems. Options: 0-10 seconds, in 0.1 second increments; Default: 0 seconds

When this is enabled, the system will wait for a signal from the OPS module indicating it has finished its power down sequence before going into standby Options: Disable, Enable; Default: Enable

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Advanced Settings Menu

Network Submenu

The default static IP values are:

• IP Address: 192.168.12.12

• Subnet Mask: 255.255.255.0

• Default Gateway: 192.168.12.1

The static IP settings that you program will be used if a DHCP server cannot be found.

MAC Address

IP Address

Subnet Mask

Default Gateway

DNS Server

The MAC address of the system

The current network address. You can use the number keys on the remote to enter this information.

The current subnet mask. You can use the number keys on the remote to enter this information.

The current default gateway. You can use the number keys on the remote to enter this information.

The current DNS server. You can use the number keys on the remote to enter this information.

Note: The specified DNS server is used when Use Network Time is checked for the Set Date and Time setting.

DHCP

Turn DHCP on or off Options: On, Off; Default: On

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Menu Position

Advanced Settings Menu

Menus and Messages Submenu

Move the OSD menu to a different location on the screen

Options: Center, Upper Left, Upper Right, Lower Left, Lower Right; Default: Center

OSD Transparency

OSD Timeout

Allow Pop Up Messages

Allow Splash Screen

OSD Rotation

Set the transparency of the OSD so that the image behind it can be seen. Higher values mean greater transparency. Range: 0~5; Default: 0

Set the amount of time in seconds since the last keypress before the OSD menu automatically closes. If set to Off, the menu never automatically closes. Options: Off, 10 Seconds, 30 Seconds, 60 Seconds, 120 Seconds, 240 Seconds; Default: 60 Seconds

Suppress messages that pop up automatically. When set to No, the source status message and the volume slider bar will not be displayed. Options: Yes or No; Default: Ye s

Enable or disable the splash screen during startup Options: Enable or Disable; Default: Enable

Rotate the OSD menu so that it is readable if the display is mounted in portrait orientation Options: Landscape or Portrait; Default: Landscape

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Advanced Settings Menu

Blank Screen Color

Select the color to display when there is no signal in a zone

Options: Black, White, Gray, Red, Green, Blue, Cyan, Magenta, Yellow Default: Black

Schedule Submenu

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Set Date and Time

Advanced Settings Menu

Set the internal system clock. If Use Network Time is unchecked, you can set the following settings individually: Time Zone, Year, Month, Day, Date, Hour, and Minute.

Set Event 1~Event 20

Note: If Use Network Time is checked and DHCP is unchecked, the display will be unable

to obtain the network time unless a DNS server is programmed. This is done via the DNS Server setting in the Network menu or the serial command interface.

Event Enabled: Turns on the event. If disabled, the settings are saved so that the event can be re-enabled.

Frequency: The frequency of the event. Options are Daily, Weekly, Weekdays, Weekends. Action: The action to take for the event. Options are Turn On, Turn Off, Recall, Panel

Brightness. Data: The preset to recall when the Action is set to Recall, or the backlight setting when the Action is set to Panel Brightness.

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Advanced Settings Menu

EDID Submenu

This menu specifies the EDID format and preferred timing for the selected connector.

Selected Connector

Program EDID

EDID Type

Horizontal Active

Set which connector is used Options: HDMI 1, HDMI 2, HDMI 3, HDMI 4, DP, OPS, All

Program the EDID information for the selected connector based on the selections in the EDID submenu

Set the EDID type to determine the base EDID used for the current connector:

• 4K60 selects an EDID format compliant with HDMI 2.0 and DP 1.2

• 4K30 selects an EDID format compliant with HDMI 1.4b and DP 1.1

• 1080P selects an EDID format compliant with HDMI 1.3 and DP 1.1 Options: 4K60, 4K30, 1080P

The number of active pixels in a line Range: 0~4095

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Vertical Active

Vertical Refresh Rate

Fully Specified

Pixel Clock

Advanced Settings Menu

The number of active lines in a field Range: 0~4095

The number of fields per second rounded to the nearest Hz Range: 0~120

Determine how the final detailed timing is calculated. If disabled, it is calculated based on Horizontal Active, Vertical Active, and Vertical Refresh Rate values. If enabled, it is calculated based on all of the EDID values except for Vertical Refresh Rate.

Options: Disabled, Enabled

Note: This setting should only be enabled by advanced users.

The value of the pixel clock, in megahertz

Range: 0~600.00, in 0.01 increments

Horizontal Blanking

Horizontal Front Porch

Horizontal Sync Width

Vertical Blanking

Vertical Front Porch

Vertical Sync Width

The number of non-active pixel clocks in a line Range: 0~1023

The number of pixel clocks in the horizontal front porch Range: 0~1023

The number of pixel clocks in the horizontal sync pulse Range: 0~255

The number of non-active lines in a field Range: 0~255

The number of line times in the vertical front porch Range: 0~255

The number of line times in the vertical sync Range: 0~255

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Advanced Settings Menu

Revert to Factory

Reset the EDID type and timings to the default values for the selected connector

Advanced Color Submenu

This menu adjusts the color coordinates of the current zone. These controls are used by advanced installers to achieve exact color point targets on the display. In some cases, the target color coordinates may not be achievable. In this case, an asterisk (*) will appear next to the color coordinate value.

Note: The white color point should be adjusted before adjusting the other color points.

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Current Zone

White x

White y

Advanced Settings Menu

The zone that is currently being adjusted. All of the settings in this menu are saved per zone, and all color coordinate values are also saved per Color Gamut setting. The zone’s corresponding input source is shown in the title bar, and the graphic beneath that shows which zone is being adjusted in the current Multi-Source View mode and Advanced Layout setting (if applicable).

The current zone can be changed via the menu or by using the ZONE 1-4 keys on the remote control.

Note: Changing the Current Zone setting via the ZONE 1-4 keys also changes the Audio Select setting.

Adjust the x coordinate of the white color point

Range: 0.000-0.800

Red x

Red y

Green x

Green y

Blue x

Adjust the y coordinate of the white color point Range: 0.000-0.800

Adjust the x coordinate of the red color point Range: 0.000-0.800

Adjust the y coordinate of the red color point Range: 0.000-0.800

Adjust the x coordinate of the green color point Range: 0.000-0.800

Adjust the y coordinate of the green color point Range: 0.000-0.800

Adjust the x coordinate of the blue color point

Range: 0.000-0.800

Blue y

Adjust the y coordinate of the blue color point Range: 0.000-0.800

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Advanced Settings Menu

Cyan x

Cyan y

Magenta x

Magenta y

Yel l ow x

Adjust the x coordinate of the cyan color point Range: 0.000-0.800

Adjust the y coordinate of the cyan color point Range: 0.000-0.800

Adjust the x coordinate of the magenta color point Range: 0.000-0.800

Adjust the y coordinate of the magenta color point

Range: 0.000-0.800

Yel l ow y

Copy to All Zones

Revert to Defaults

Adjust the x coordinate of the yellow color point Range: 0.000-0.800

Adjust the y coordinate of the yellow color point Range: 0.000-0.800

Copy the color coordinate settings for the current zone and the current Color Gamut setting to all other zones

Reset the color coordinate settings for the current zone and the current Color Gamut setting to their default values

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Advanced Settings Menu

Tiling Submenu

This menu contains controls for using multiple UltraRes displays in a tiled configuration. This is useful when trying to display one image across multiple displays. In addition to setting up the width and height of the tiled wall, each display must have its position within the tiled wall properly selected. Refer to the diagrams below for example setting values in a 3 x 4 tiled wall.

Note: When using the Content Rotation feature, the Tiling settings must be adjusted

differently in order to display the image properly. Refer to the examples below.

Example 1: 0 Degree Rotation, Wall Width = 3, Wall Height = 4

Unit Row 1

Unit Column 1

Unit Row 2

Unit Column 1

Unit Row 3

Unit Column 1

Unit Row 4

Unit Column 1

Unit Row 1

Unit Column 2

Unit Row 2

Unit Column 2

Unit Row 3

Unit Column 2

Unit Row 4

Unit Column 2

Unit Row 1

Unit Column 3

Unit Row 2

Unit Column 3

Unit Row 3

Unit Column 3

Unit Row 4

Unit Column 3

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Advanced Settings Menu

Example 2: 180 Degree Rotation, Wall Width = 3, Wall Height = 4

Unit Row 4

Unit Column 3

Unit Row 3

Unit Column 3

Unit Row 2

Unit Column 3

Unit Row 1

Unit Column 3

Unit Row 4

Unit Column 2

Unit Row 3

Unit Column 2

Unit Row 2

Unit Column 2

Unit Row 1

Unit Column 2

Unit Row 4

Unit Column 1

Unit Row 3

Unit Column 1

Unit Row 2

Unit Column 1

Unit Row 1

Unit Column 1

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Example 3: 90 Degree Rotation, Wall Width = 4, Wall Height = 3

Advanced Settings Menu

Unit Row 3

Unit Column 1

Unit Row 3

Unit Column 2

Unit Row 3

Unit Column 3

Unit Row 3

Unit Column 4

Unit Row 2

Unit Column 1

Unit Row 2

Unit Column 2

Unit Row 2

Unit Column 3

Unit Row 2

Unit Column 4

Unit Row 1

Unit Column 1

Unit Row 1

Unit Column 2

Unit Row 1

Unit Column 3

Unit Row 1

Unit Column 4

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Advanced Settings Menu

Example 4: 270 Degree Rotation, Wall Width = 4, Wall Height = 3

Unit Row 1

Unit Column 4

Unit Row 1

Unit Column 3

Unit Row 1

Unit Column 2

Unit Row 1

Unit Column 1

Unit Row 2

Unit Column 4

Unit Row 2

Unit Column 3

Unit Row 2

Unit Column 2

Unit Row 2

Unit Column 1

Unit Row 3

Unit Column 4

Unit Row 3

Unit Column 3

Unit Row 3

Unit Column 2

Unit Row 3

Unit Column 1

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Tiling Enabled

Advanced Settings Menu

When enabled, the tiling parameters in the menu are used

Options: Disable, Enable; Default: Disable

Wall Width, Wall Height

Unit Column, Unit Row

Frame Compensation

Frame Width, Frame Height

Select the width and height of the tiled wall Default: Width=1, Height=1

Selects the location of the current display within the tiled wall Default: Column=1, Row=1

When enabled, the image is scaled to compensate for the width of the display’s bezel, using the Frame Width and Frame Height parameters. See "Frame Compensation Examples" on page 62. Options: Disable, Enable; Default: Disable

Selects how many lines/pixels are removed from the image to compensate for the display’s bezel

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Advanced Settings Menu

Frame Compensation Examples

Below are examples with the Frame Compensation feature enabled (left) and disabled (right). Note that the eagle’s eye is noticeably different when Frame Compensation is disabled.

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Advanced Settings Menu

Test Patterns Submenu

This menu selects a test pattern to show on the display for diagnostic purposes.

Test Patte rns

Options: Black, Gray, White, Red, Green, Blue, Magenta, Yellow, Cyan, Gray Ramp, Red

Ramp, Blue Ramp, Color Bar, Checkerboard

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Advanced Settings Menu

System Settings Submenu

Touch Contro l

Enable Status LED

Pixel Orbit

MEMC

Set where the USB commands from the touch panel is routed:

• OPS routes the touch USB commands to the OPS module

• External routes the touch USB command to the USB-B connector

• Auto routes the touch USB commands to the OPS module if the OPS source is selected; otherwise, they are connected to the USB-B connector

When enabled, the status LEDs on the back of the display behave as indicated on page 29. When disabled, the status LEDs are always turned off. Options: Disable, Enable; Default: Enable

Create slight frame motion to help avoid image retention Options: Enable, Disable; Default: Disable

Enable motion estimation motion compensation (frame interpolation). This improves smoothness for fast motion video content.

Options: Off, Low, Medium, High; Default: Off

DisplayPort Type

Set the version of DisplayPort that is used by the system Options: 1.1, 1.2; Default: 1.2

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Keypad Lock

IR Remote Lock

IR Remote ID Code

Save All Settings to USB

Advanced Settings Menu

Lock or unlock the keypad. When it is enabled, all keypad presses will be ignored. Options: Enable, Disable; Default: Disable

Lock or unlock the remote control. When it is enabled, all remote control presses will be ignored. Options: Enable, Disable; Default: Disable

Selects the IR remote code set accepted by the display Options: 00000-65535; Default: 01785

Save all settings in the display to a USB flash drive. The saved file will be named Planar-settings.bin and will be saved in the root folder of the USB flash drive. Note: A USB flash drive must be inserted into the USB-A connector prior to using this feature. The USB flash drive must be formatted as FAT32. This feature will not work with the NTFS file system.

Restore All Settings from USB

Save Diagnostics to USB

Factory Reset

Firmware Update

Restores all settings in the display from a USB flash drive. The settings file must be named Planar-settings.bin and must be located in the root folder of the USB flash drive. Note: A USB flash drive must be inserted into the USB-A connector prior to using this feature. The USB flash drive must be formatted as FAT32. This feature will not work with the NTFS file system.

Save a diagnostic report to a USB flash drive to help Planar Technical Support troubleshoot any issues. The saved file will be named Planar-diagnostics.bin and will be saved in the root folder of the USB flash drive. Note: A USB flash drive must be inserted into the USB-A connector prior to using this feature. The USB flash drive must be formatted as FAT32. This feature will not work with the NTFS file system.

Return the saved settings in a system to their factory defaults

Update the firmware for the display. Refer to the instructions on the firmware release package for more information.

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Information Menu

System Information Submenu

This menu displays version information for all programmable parts in the system. It also contains the model and serial number.

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Information Menu

Image Information Submenu

This menu displays image details for the current zone. If more than one zone is available, you can change zones by setting the Current Zone option.

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Information Menu

Error Log Submenu

This menu displays a chronological list of system errors that have occurred. For a list of possible errors, see "Error Codes" on page 93.

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Using the Touch Screen

You can use the touch screen to control your Windows, Mac, or Linux operating system. The Planar UltraRes Series is HID compliant, delivering up to 12 points of touch on both Windows and Linux without a driver. To achieve greater than 12 points of touch on a Planar UltraRes Touch display, a driver will need to be installed on the operating system. Drivers for Windows and Linux can be found on

http://www.planar.com/support and on the USB flash drive included with the display.

Single touch only is supported for Mac operating systems. There is no driver required to enable Mac support.

Note: Ensure that you have installed the USB cable on the display to a computer.

Note: If an OPS PC is installed in the OPS slot, the OPS PC will automatically be connected

internally to the touch system. The touch functionality is configurable via the Touch Control setting.

Touchscreen MultiTouch Driver Installation

Using the Touch Screen

1 With the PC on, plug in the USB memory stick to the USB port on your PC.

2 Locate and open the USB drive.

3 Double-click on the “mt_driver_kit [xxxxxx].exe” to install the driver.

4 Follow installation prompts until driver installation is complete.

Once driver installation is complete, the touchscreen is ready for use.

Touchscreen (PQLabs) MultiTouch Platform Content

The PQLabs Software is used for troubleshooting and calibration. The different menus are described below.

1 On the PC, select the Start menu, All Programs and then PQLabs Software.

2 Click on “MultiTouch Platform” to open the PQLabs MultiTouch Platform window.

Touchscreen Information

• Serial Number: Displays the serial number of the connected touchscreen.

• Firmware Version: Displays the firmware version of the touchscreen selected under the “Serial Number” dropdown menu.

• Touch Points: Displays the number of touch points for which the touchscreen is capable.

• Status: Displays the current status of the touchscreen.

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Uninstalling the MultiTouch Driver

Calibration

• Calibration: Starts a 4-point calibration of the touchscreen. Perform the programmed touchscreen calibration process. At the conclusion of the calibration routine your touchscreen device is ready to use and will perform with accurately positioned touch points.

• Reset Calibration: Resets calibration to factory default settings.

Utility

• Diagnose: Starts the “MultiTouchDoctor” program. This can be used to troubleshoot issues with the touchscreen.

Options

• Default settings on options have the following programs enabled: Tuio Support, Flash Tuio Support, Handwriting Optimization, Enable Windows Native Touch, Enable Mouse/Keyboard Simulation, and Launch When Windows Starts Up.

• Flexible Scan Rate is at a default setting.

Uninstalling the MultiTouch Driver

1 On the PC, select the Start menu, All Programs and the PQLabs Software.

2 Click on the MultiTouch Driver.

3 Select the Uninstall option.

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Planar UltraRes Remote Monitoring Software

Planar UltraRes Remote Monitoring is a software tool that displays information about the display via a web browser. It is used primarily to access the settings in the OSD as well as provides some additional features.

Remote Monitoring Home

Launch a web browser. Enter the IP address shown in the Network menu (see page 48). If successful, you should see the Remote Monitoring System Information page.

Remote Monitoring System Information

This page displays version information for all programmable parts in the system. It also contains the model and serial number.

For the OSD equivalent, refer to "System Settings Submenu" on page 64.

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Remote Monitoring Inputs and Views

This page shows how the sources will be laid out on the screen based on the current Multi-Source View and Advanced Layouts selections.

For the OSD equivalent, refer to "Inputs and Views Menu" on page 37.

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Remote Monitoring Audio

This page enables you to make audio adjustments to the selected zone.

Note: Volume, Bass, Treble and Balance do not apply to the S/PDIF output.

For the OSD equivalent, refer to "Audio Menu" on page 43.

Remote Monitoring Audio

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Remote Monitoring Presets

This page enables you to save Inputs and Views settings, Image Adjust settings, Audio settings, the Backlight Intensity setting, the Local Dimming setting, and Tiling settings. You can save up to 64 presets using this page (more can be saved via the serial command interface). Only presets that contain saved data are shown in the table, with buttons to recall or delete the corresponding preset.

The controls below the table enable you to save a new preset, or overwrite an existing preset with the current display settings. To save or overwrite a preset, enter the preset number to save or overwrite, optionally enter a custom name for the preset, and then click the Save button.

For the OSD equivalent, refer to "Presets Menu" on page 45.

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Remote Monitoring Panel Brightness and Power

This page enables you to make adjustments to the brightness and power settings.

For the OSD equivalents, refer to "Panel Brightness Submenu" on page 46 and "Power Submenu" on page 47.

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Remote Monitoring Notifications

This page enables you to send email notifications on certain events.

Note: Obtain this information from your ISP or network administrator.

The options under Email Account Settings are:

• SMTP Server: The name of the outgoing SMTP server. Obtain this information from your ISP.

• Connection Encryption: Selects the appropriate encryption method required by the SMTP server.

• Port: Selects the port that the SMTP server uses.

• Authentication: Use Auto unless directed by your ISP or network administrator.

• User Name: Login username for the SMTP server.

• Password: Login password for the SMTP server.

• Email From Address: The email address that will be shown in the “From:” field of the notification emails.

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Remote Monitoring System Settings

The options under Notification Events are:

• Power On/Off: Occurs when standby mode is entered and when the display is powered on.

• System Error: Occurs when the display has detected an error within the system.

• Source Detect: Occurs when the display detects and displays a new input signal.

• Source Lost: Occurs when the current input signal is no longer detected.

• Source Selected: Occurs when a different input source is selected for any of the zones.

Note: Each event can be sent to one or more recipients. To add multiple email addresses,

separate them by a space.

• Test Email: Sends a test of the selected email notification. This is useful for verifying that your email account settings are setup correctly. If the test email fails, you can use the View Last 10 Log Messages button to get more detailed information about the failure.

Remote Monitoring System Settings

This page enables you to make adjustments to a variety of system settings.

For the OSD equivalent, refer to "System Settings Submenu" on page 64.

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Remote Monitoring Access Control

This page enables you to limit the ability to access certain features in the web server by password protecting them.

All functions other than the following require Admin level access:

• Power On/Off

• System Information

• Inputs and Views

• Multi-Source View

• Zone inputs

• Presets

•Recall

•Audio

• Volume

•Mute

• Panel Brightness and Power

• Panel Brightness

With the exception of System Information, all functions listed above require User level access.

If no password is set for either access level, all functions can be accessed. By default, there are no passwords for either access level.

Planar UltraRes Series User Manual 78

External Control

In addition to using the Planar UltraRes remote control and display, there are other methods of controlling the Planar UltraRes display externally:

• Using a serial link to send ASCII commands and to receive responses to those commands. The same set of commands can be sent over RS-232, USB, TCP or UDP. See the Planar UltraRes Series RS232 User Manual for more information.

• Using discrete infrared (IR) codes to program a third-party remote control. See "IR Command Protocol" on page 31.

• Using the Planar UltraRes Remote Monitoring software to access the settings in the OSD as well as some additional features via a web browser. See "Planar UltraRes Remote Monitoring Software" on page 71.

Planar UltraRes Series User Manual 79

Signal Compatibility

Signal

Typ e

PC 640x48059.9431.46925.175xxxVESA DMT, CEA-861-F Format 1

Resolution

640x48072 37.86131.500xxxVESA DMT

640x48074.9937.50031.500xxxVESA DMT

640x48085 43.26936.000xxxVESA DMT

800x60060.3237.89040.000xxxVESA DMT

800x60072 48.07750.000xxxVESA DMT

800x60075 46.87549.500xxxVESA DMT

800x60085.0653.67456.250xxxVESA DMT

848x48059.65929.83031.500xxxVESA CVT

848x48074.76937.68441.000xxxVESA CVT

848x48084.75142.96946.750xxxVESA CVT

1024x76860 48.36365.000xxxVESA DMT

1024x76870 56.47675.000xxxVESA DMT

1024x76875.0360.02378.750xxxVESA DMT

1024x76885.0368.67794.500xxxVESA DMT

(Hz)

Frame rate

Line Rate

(kHz)

Pixel Rate

(MHz)

HDMI 3-4

HDMI 1-2, OPS

DisplayPort

References

1152x86470.01263.85194.500xxxVESA DMT

1152x86475 67.500108.000xxxVESA DMT

1152x86484.99977.094121.500xxxVESA DMT

1280x76849.92939.59365.250xxxVESA CVT

1280x76859.99547.39668.250xxxVESA CVT-R

1280x76860 47.77679.500xxxVESA CVT

1280x76874.89360.289102.250xxxVESA CVT

1280x76884.83768.633117.500xxxVESA CVT

1280x96060 60.000108.000xxxVESA DMT

1280x96075 75.000126.000xxxVESA DMT

1280x96085.00285.938148.500xxxVESA DMT

1280x102460.0263.981108.000xxxVESA DMT

1280x102475.0279.976135.000xxxVESA DMT

1280x102485.0291.146157.500xxxVESA DMT

1360x76860 47.71285.500xxxVESA DMT

80 Planar UltraRes Series User Manual

Signal Compatibility

Signal

Typ e

PC 1400x105049.96554.113100.000xxxVESA CVT

Resolution

1400x105060 64.7101.00xxxVESA CVT-R

1400x105060 65.317121.750xxxVESA CVT

1400x105074.86782.278156.000xxxVESA CVT

1600x120060 75.000162.000xxxVESA DMT

1920x108049.92955.621141.500xxxVESA CVT

1920x108059.96367.158173.000xxxVESA CVT

1920x108059.95066.587138.500xxxVESA CVT-R

1920x120049.93261.816158.250xxxVESA CVT

1920x120059.95074.038154.000xxxVESA CVT-R

1680x105049.97454.121119.500xxxVESA CVT

1680x105059.95465.290146.250xxxVESA CVT

1920x216060 135.000297.000xxxCEA-861-F, VIC 16, with vertical

2560x144059.95188.787241.500xxxVESA CVT-R

2560x160059.97298.713268.500xxxVESA CVT-R

(Hz)

Frame rate

(kHz)

Line Rate

Pixel Rate

(MHz)

HDMI 3-4

HDMI 1-2, OPS

DisplayPort

parameters doubled

References

3840x216024 52.438209.750xxxVESA CVT-R

3840x216030 65.688262.750xxxVESA CVT-R

3840x2160 50 110.500 442.000 x x VESA CVT-R

3840x2160 60 133.313 533.250 x x VESA CVT-R

Apple Mac 640x480 66.59 x x x

832x624 75.087 49.107 55.000 x x x

1024x768 59.278 48.193 64.000 x x x

1024x768 74.927 60.241 80.000 x x x

1152x870 75.062 68.681 100.000 x x x

SDTV 480i 60 xxxSMPTE 125M, CEA-861-F Formats 6 & 7

576i 50 xxxITU-R BT.601, CEA-861-F Formats 21 &

EDTV 480p 60 31.46927.000xxxITU-R BT.1358, CEA-861-F Format 17 &

576p 50 31.25027.000xxxSMPTE 125M, CEA-861-F Format 6 & 7

Planar UltraRes Series User Manual 81

Signal

Typ e

HDTV 1080i 50 28.12574.500xxxSMPTE 274M, CEA-861-F Format 20

UHDTV3840x216024 54.000297.000xxxCEA-861-F Format 93, HDMI 1.4b VIC 1

Resolution

1080i 60 33.75074.250xxxSMPTE 274M, CEA-861-F Format 5

720p 50 37.50074.250xxxSMPTE 296M, CEA-861-F Format 19

720p 60 45.00074.250xxxSMPTE 296M, CEA-861-F Format 4

1080p 24 27.00074.250xxxSMPTE 274M, CEA-861-F Format 32

1080p 25 28.12574.250xxxSMPTE 274M, CEA-861-F Format 33

1080p 30 33.75074.250xxxSMPTE 274M, CEA-861-F Format 34

1080p 50 56.250148.500xxxSMPTE 274M, CEA-861-F Format 31

1080p 60 67.500148.500xxxSMPTE 274M, CEA-861-F Format 16

3840x216025 56.250297.000xxxCEA-861-F Format 94, HDMI 1.4b VIC 2

3840x216030 67.500297.000xxxCEA-861-F Format 95, HDMI 1.4b VIC 3

3840x2160 50 67.500 297.000 x CEA-861-F Format 96, 4:2:0 sub-

3840x2160 50 135.000 594.000 x x CEA-861-F Format 96

3840x2160 60 67.500 297.000 x CEA-861-F Format 97, 4:2:0 sub-

(Hz)

Frame rate

(kHz)

Line Rate

Pixel Rate

(MHz)

HDMI 3-4

HDMI 1-2, OPS

DisplayPort

sampling

References

3840x2160 60 135.000 594.000 x x CEA-861-F Format 97

Planar UltraRes Series User Manual 82

Color Subsampling Support

Video Timing Input

4K @ 50/60 Hz DP x x x

4K @ 50/60 Hz HDMI 1-2, OPS x x x x

4K @ 50/60 Hz HDMI 3-4

All Other

Supported

Timings

Any x x x

RGB 4:4:4

Supported

YUV 4:4:4

Supported

YUV 4:2:2

Supported

YUV 4:2:0

Supported

Planar UltraRes Series User Manual 83

Specifications

Item UR7551

UR7551-ERO

UR7551-ERO-T

LCD Panel

Resolution 3840 x 2160

Aspect Ratio 16:9

Screen Size 75" 84" 84" 98"

Orientation Landscape Landscape Landscape/Portrait

Brightness (Typ.) 450 cd/m

Contrast Ratio (local dimming enabled)

Contrast Ratio (local dimming disabled)

Viewing Angle (Typ.)

Response Time (Typ.)

Color Gamut 72% NTSC

Display Color 1.07 billion

Connectivity

5000:1 1600:1 1400:1 1300:1

N/A 20000:1 20000:1 20000:1

° 178° 178° 178°

178

6ms5ms5ms8ms

UR8451-LX

UR8451-LX-ERO

UR8451-LX-ERO-T

350 cd/m

(10 bit depth)

UR8451-MX

UR8451-MX-ERO

UR8451-MX-ERO-T

500 cd/m

UR9851

UR9851-ERO

UR9851-ERO-T

500 cd/m

Standard Inputs DisplayPort 1.2, HDMI 2.0 x 2,

HDMI 1.4 x 2, OPS

Audio Output Line out, S/PDIF

Control and Monitoring

Mechanical

Display Dimensions (Unmounted and Mounted)

84 Planar UltraRes Series User Manual

Standard/ERO™:

66.6" x 38.1 x 3.6" (1691 mm x

969 mm x 93 mm)

Touc h:

67.7" x 39.2 x 4.1" (1719 mm x

997 mm x 104 mm)

LAN RJ45, RS232 In, IR, Keypad, Planar® UltraRes™ App

Standard/ERO™:

75.5" x 43.7 x 3.6" (1919 mm x

1111 mm x 93 mm)

Touc h:

76.4" x 44.6" x 4.1"

(1941 mm x 1133 mm x 104 mm)

Standard/ERO™:

86.7" x 49.5" x 3.6" (2203 mm x

1258 mm x 93 mm)

Touc h:

87.6" x 50.4" x 4.1" (2225 mm x

1280 mm x 104 mm)

Specifications

Item UR7551

UR7551-ERO

UR7551-ERO-T

Bezel Width Standard/ERO: 0.8" (20

mm)

Touch: 1.4" (34mm)

UR8451-LX

UR8451-LX-ERO

UR8451-LX-ERO-T

UR8451-MX-ERO

UR8451-MX-ERO-T

Standard/ERO: 1.15" (29.1 mm) left/right; 1.26"

(32.1 mm) top/bottom

Touch: 1.58" (40.1 mm) left/right;

1.70" (43.1 mm) top/bottom

Display Weight Standard: 165 lbs (75

kg)

ERO: 185 lbs (84 kg)

Touch: 205 lbs

(93 kg)

Mounting Planar Profile Mounting

System or VESA

Standard: 200 lbs (91 kg)

ERO: 225 lbs

(102 kg)

Touch: 250 lbs

(113 kg)

Planar Profile Mounting System or VESA

600 x 400 mm

400 x 400 mm

Wall Mount Weight

Landscape: 21.4 lbs (9.7

kg)

Landscape: 22.5 lbs (10.2 kg)

Portrait: 17.6 lbs (8.0 kg)

Portrait: 17.0 lbs (7.7 kg)

Fanless Yes

Speakers 10W x 2 built-in

Usage

Recommended

All-day All-day 24x7 24x7

Usage

UR8451-MX

UR9851

UR9851-ERO

UR9851-ERO-T

Standard/ERO: 0.9" (22

mm)

Touch: 1.3" (33 mm)

Standard: 255 lbs (115

kg)

ERO: 305 lbs

(138 kg)

Touch: 330 lbs

(150 kg)

Landscape: 24.7 lbs

(11.2 kg)

Portrait: 19.0 (8.6 kg)

Backlight D-LED E-LED E-LED D-LED

Backlight Life 35,000 hours min 30,000 hours min

Power Source

Power

270W 360W 410W Consumption (Typ.)

BTUs/hr (Typ.) 270W x 3.42 BTU = 923

BTU/hr

Standby Power

360W x 3.42 BTU = 1231 BTU/hr 410W x 3.42 BTU = 1402

BTU/hr

<1.2W

Consumption

Input Voltage/ Frequency

AC 100V~240V;

50-60 Hz

Environment

Storage

Min -4°F ~ Max 140° F (-20°C ~ 60°C)

Temperature

Operating Temperature

Min 32°F ~

Max 104°F

Min 32°F ~ Max 95°F (0 ~ 35°C) at up to 1500 m;

Min 32°F ~ Max 86°F (0 ~ 30°C) at up to 3000 m

(0 ~ 40°C) at up to 1500

Min 32°F ~

Max 95°F (0 ~ 35°C) at

up to 3000 m

Planar UltraRes Series User Manual 85

Specifications

Item UR7551

UR7551-ERO

UR7551-ERO-T

UR8451-LX

UR8451-LX-ERO

UR8451-LX-ERO-T

UR8451-MX

UR8451-MX-ERO

UR8451-MX-ERO-T

UR9851

UR9851-ERO

UR9851-ERO-T

Humidity 20~85% RH

Approvals FCC Class A, cTUVus, CE

ERO (ERO and ERO-T models only)

Surface Treatment Anti-glare (AG) Anti-reflective (AR)

Glass Type 2mm Corning® Gorilla® Glass 3mm soda-lime

Touch (ERO-T models only)

Touc h Te chno logy IR

Supporting OS Windows 7, 8, 10, Vista, XP, Mac OSX, and Linux

86 Planar UltraRes Series User Manual

Dimensions

UR7551

Dimensions

Planar UltraRes Series User Manual 87

UR7551 Touch

Planar UltraRes Series User Manual 88

UR8451

Planar UltraRes Series User Manual 89

UR8451 Touch

90 Planar UltraRes Series User Manual

UR9851

Planar UltraRes Series User Manual 91

UR9851 Touch

Planar UltraRes Series User Manual 92

Troubleshooting During Installation

This section includes troubleshooting information about different issues you may encounter during the installation process or after your display has been running for some time. If you are not able to solve your issue in this section, please contact Planar’s Technical Support team for assistance.

Error Codes

To see the last 50 errors that have occurred, select the Error Log tab in the OSD (MAIN

MENU > INFORMATION > ERROR LOG), as shown below.

Planar UltraRes Series User Manual 93

Symptoms, Possible Causes and Solutions

Possible error codes include:

• Power supply 1 issue

• Power supply 2 issue

• Power supply 3 issue

• Calibration EEPROM board disconnected

Note the following:

• One power supply failure will limit the backlight intensity to 50% maximum and two power supply failures will shut off the display.

• Power supply 3 issues do not apply to the 75” model.

Symptoms, Possible Causes and Solutions

Below are different symptoms that you might encounter as you install your Planar UltraRes display. First look at the different symptoms to see if you can find your issue. And then look at the possible cause and try the suggested solution(s). If you still are not able to resolve your issue, please contact Planar’s Technical Support Department.

Symptom: Can’t Get PC to Output 4K @ 24/30/60 Hz

Solution

Make sure that your graphics card can support a 4K output. See "Supported Graphics Cards" on page 26 for a list of the current graphics cards that Planar supports for the Planar UltraRes Series displays.

Solution

Confirm that you are using a DisplayPort output. You can’t use a DisplayPort-to-HDMI adapter to output 4K content.

Solution

Make sure you are using a high-speed HDMI cable. Standard HDMI cables might work but are not guaranteed.

Solution

Verify that the selected EDID Type setting in the OSD is 4K60 or 4K30. If you change the EDID setting, you may need to disconnect and reconnect the cable.

Solution

If you are trying to use 4K @ 60 Hz on HDMI, the display must be connected to HDMI 1 or HDMI 2.

94 Planar UltraRes Series User Manual

Planar UR8451-LX Users Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Introduction

Safety Information

Safety Precautions

Important Safety Instructions

Recommended Usage

Burn-In Versus Temporary Image Retention

European Union Disposal Information

Normal Usage Guidelines

Mounting with a VESA Mount

Cleaning the Display

Unpacking and Checking Accessories

Package Contents

Accessory Kit

Planar UltraRes Series - Standard Inputs

Installing the Displays

Installing the Planar Profile Mounting System

Using the Lift Blocks

Using the Kickstand Bracket

Cable Length Recommendations

Installing OPS Expansion (Optional)

Supported Graphics Cards

Operating the Display

OSD Keypad

Remote Control Receiver

LED Indicators

Using the Display in Portrait Mode (UR8451-MX and UR9851 Only)

Using the Display in Flat or Tilted Orientation

Using the Remote Control

IR Command Protocol

Locking the Keypad and IR Remote

Unlocking the Keypad and IR Remote

Changing the IR Remote Code Set

Turning the Display On

Turning the Display Off

Adjusting the Volume

Selecting Layouts and Input Sources

Navigating Through the Menus

Inputs and Views Menu

Image Adjust Menu

Audio Menu

Presets Menu

Advanced Settings Menu

Information Menu

Using the Touch Screen

Touchscreen MultiTouch Driver Installation

Touchscreen (PQLabs) MultiTouch Platform Content

Uninstalling the MultiTouch Driver

Planar UltraRes Remote Monitoring Software

Remote Monitoring Home

Remote Monitoring System Information

Remote Monitoring Inputs and Views

Remote Monitoring Audio

Remote Monitoring Presets

Remote Monitoring Panel Brightness and Power

Remote Monitoring Notifications

Remote Monitoring System Settings

Remote Monitoring Access Control

External Control

Signal Compatibility

Color Subsampling Support

Specifications

Dimensions

UR7551

UR7551 Touch

UR8451

UR8451 Touch

UR9851

UR9851 Touch

Troubleshooting During Installation

Error Codes

Symptoms, Possible Causes and Solutions

Symptom: Can’t Get PC to Output 4K @ 24/30/60 Hz