Planar UR7551-MX, UR8651-MX, UR9851 User Manual

Planar UltraRes Series User Manual

UR7551-MX UR8651-MX

UR9851

Contents of this publication may not be reproduced in any form without permission of Planar Systems, Inc.

Trademark Credits

Windows™ is a trademark of Microsoft Corp. All other companies are trademarks or registered trademarks of their respective companies.

Disclaimer

The information contained in this document is subject to change without notice. Planar Systems, Inc. makes no warranty of any kind with regard to this material. While every precaution has been taken in the preparation of this manual, the Company shall not be liable for errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

Warranty and Service Plans

Planar warranty and service plans will help you maximize your investment by providing great support, display uptime, and performance optimization. From post-sale technical support to a full suite of depot services, our services are performed by trained Planar employees. When you purchase a Planar product, you get more than a display, you get the service and support you need to maximize your investment. To find the latest warranty and service information regarding your Planar product, please visit http://www.planar.com/support

Part Number: 020-1301-01B

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Recommended Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Mounting with a VESA Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Cleaning the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Unpacking and Checking Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Accessory Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Planar UltraRes Series - Standard Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Installing the Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installing the Planar Profile Mounting System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing OPS Expansion (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Supported Graphics Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Operating the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

OSD Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Remote Control Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Using the Display in Portrait Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using the Display in Flat or Tilted Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

IR Command Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

. . . . . . . . . . . . . . . . . . . . . . . . . 28

Turning the Display On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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Table of Contents

Turning the Display Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Selecting Layouts and Input Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Navigating Through the Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Touchscreen MultiTouch Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Touchscreen (PQLabs) MultiTouch Platform Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Uninstalling the MultiTouch Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Planar UltraRes Remote Monitoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Remote Monitoring Home. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Remote Monitoring System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Remote Monitoring Inputs and Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Remote Monitoring Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Remote Monitoring Presets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Remote Monitoring Panel Brightness and Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Remote Monitoring Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Remote Monitoring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Remote Monitoring Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

External Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Signal Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Color Subsampling Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

UR7551-MX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

UR7551-MX Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

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Table of Contents

UR8651-MX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

UR8651-MX Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

UR9851 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

UR9851 Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Troubleshooting During Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Symptoms, Possible Causes and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Accessing Planar’s Technical Support Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

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iv Planar UltraRes Series User Manual

Introduction

The Planar® UltraRes™ Series displays raise the bar for commercial 4K. Offered in 75”, 86”, and 98”, these Ultra HD displays produce resolution and picture quality never before seen in large format LCD displays. Designed specifically for resolution-rich commercial applications, Planar UltraRes Series displays offer the image quality, connectivity, industrial design and configuration options required in high profile offices, leading control rooms, collaboration rooms and digital branding installations.

Features of the Planar UltraRes Series displays include:

• Best-in-class image and color quality for native and upscaled content

• Cutting edge video performance supporting up to 4K @ 60Hz with DisplayPort 1.2 and HDMI 2.0

• Planar® MediaPlex™ Plus Processing for advanced multi-source viewing and image adjustment control

• Next generation 4K compatibility

• Advanced design for function and style

• Fully integrated multi-touch models available

• Fanless, whisper-quiet

Planar UltraRes Series User Manual 1

Safety Information

Before using the Planar UltraRes Series, please read this manual thoroughly to help protect against damage to property, and to ensure personal safety.

• Be sure to observe the following instructions.

• For your safety, be sure to observe ALL the warnings detailed in this manual.

• For installation or adjustment, please follow this manual’s instructions, and refer all servicing to qualified service personnel.

Safety Precautions

• If water is spilled or objects are dropped inside the display, remove the power plug from the outlet immediately. Failure to do so may result in fire or

electrical shock. Contact your dealer for inspection.

• If the display is dropped or the chassis is damaged, remove the power plug from the outlet immediately. Failure to do so may result in fire or electrical shock. Contact your dealer for inspection.

WARNING! Wall mounts must be secure.

• If the display is hung on a wall, the wall must be strong enough to hold it. Simply mounting it to wallboard or wall paneling won’t be adequate or safe.

Caution: The screen could be damaged by heavy pressure.

• Slight pressure on the LCD will cause distortion of the image. Heavier pressure will cause permanent damage. Displays should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contacting bare conductive parts.

Caution: The front polarizer is soft and subject to scratches from sharp objects.

• The polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD screen. Take care when handling items near the screen.

• If the power cord or plug is damaged or becomes hot, turn off the main power switch of the display. Make sure the power plug has cooled down and remove the power plug from the outlet. If the display is still used in this

condition, it may cause a fire or an electrical shock. Contact your dealer for a replacement.

2 Planar UltraRes Series User Manual

Important Safety Instructions

1 Read these instructions.

2 Keep these instructions.

3 Heed all warnings.

4 Follow all instructions.

5 Do not use the display near water.

6 Clean the LCD screens with an LCD screen cleaner or LCD wipes.

7 Do not install near any heat sources such as radiators, heat registers, stoves or

other apparatus (including amplifiers) that produce heat.

8 Do not defeat the safety purpose of the polarized or grounding type plug. A

polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. When the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.

Important Safety Instructions

9 Protect the power cord from being walked on or pinched, particularly at plugs,

convenience receptacles and the point where they exit from any of the displays.

10 Only use the attachments/accessories specified by the manufacturer.

11 Unplug all displays during lightning storms or when unused for long periods of

time.

12 You must follow all National Electrical Code regulations. In addition, be aware of

local codes and ordinances when installing your system.

13 Refer all servicing to qualified service personnel. Servicing is required when any

of the displays have been damaged in any way. For example, if the AC power cord or plug is damaged, liquid has been spilled or objects have fallen into a display, the displays have been exposed to rain or moisture, do not operate normally or have been dropped.

14 Keep the packing material in case the equipment should ever need to be

shipped.

Planar UltraRes Series User Manual 3

Recommended Usage

In order to get the most out of your LCD, use the following recommended guidelines to optimize the display.

Burn-In Versus Temporary Image Retention

Burn-in causes the screen to retain an image essentially forever, with little or no way to correct the problem. Under normal use, an LCD will not experience burn-in, as plasma displays do, nor will it retain images in any way.

Normal use of an LCD is defined as displaying continuously changing video patterns or images. However, LCDs can experience temporary image retention when recommended usage guidelines are not followed.

What is Temporary Image Retention?

Temporary image retention (TIR) can occur when a static image is displayed continuously for extended periods of time (12 hours or longer). An electrical charge differential may build up between the electrodes of the liquid crystal, which causes a negative-color video image (color-inverted and brightness-inverted version of the previous image) to be retained when a new image is displayed. This behavior is true for any LCD device from any LCD manufacturer.

TIR is not covered under warranty. See standard warranty terms and conditions for details. Here are some guidelines to help you avoid TIR:

Warranty Coverage

The following models are warranted for 24 x 7 usage:

Planar recommends turning off the power for 4 hours per day for optimal performance.

For complete warranty details, please visit www.planar.com/warranty

• Use the LCD to show a screen saver, moving images or still pictures that change regularly. When using high-contrast images, reposition the images frequently.

• Turn off the LCD when it is not in use. To use your source computer’s Power Options Properties, set up your computer to turn off the display when not in use.

• 75”: UR7551-MX, UR7551-MX-ERO, UR7551-MX-ERO-T

• 86”: UR8651-MX, UR8651-MX-ERO, UR8651-MX-ERO-T

• 98”: UR9851, UR9851-ERO, UR9851-ERO-T

4 Planar UltraRes Series User Manual

Important Waste Disposal Information

Please recycle or dispose of all electronic waste in accordance with local, state, and federal laws. Additional resources can be found online at

http://www.planar.com/about/green/.

Normal Usage Guidelines

Normal use of the LCD is defined as operating in the open air to prevent heat buildup, and without direct or indirect heat sources such as lighting fixtures, heating ducts, or direct sunlight that can cause the displays to experience high operating temperatures. For all displays, do not block fans or ventilation openings. If the LCD display will be installed in a recessed area with an LCD surround or enclosure, ensure adequate openings are applied for proper air flow and ventilation.

Important Waste Disposal Information

It is up to the installer to ensure that display placement is changed, thermal shielding is provided and/or additional ventilation is provided to keep the display within its nominal operating parameters. Maximum ambient operating temperatures for the Planar UltraRes Series are:

• 75” Planar UltraRes models: 0-40°C at up to 1500 meters and 0-35°C at up to 3000 meters

• 86” and 98” Planar UltraRes models: 0-35°C at up to 1500 meters and 0-30°C at up to 3000 meters

Cooling Requirements

For optimal performance, active cooling by the installer should be planned for when the ambient temperature anywhere in the wall is predicted to be above the specified ambient temperature for the display.

Planar UltraRes Series User Manual 5

Mounting with a VESA Mount

The Planar UltraRes Series can be mounted with the Planar Profile Mounting System (see page 11) or with a VESA mount, available from Planar or other manufacturers.

If you purchased a VESA mount, you should have a received a separate box with mounting supplies and an Installation manual. Follow these instructions carefully.

Keep in mind the following general installation guidelines:

• Screw length is crucial and will vary depending on the type of mount you use. Total screw length will include the penetration length plus the length required by the type of VESA mount in use.

Caution: Shorter screws will result in insufficient mounting strength and longer screws

could puncture parts inside the display.

• Prior to installation, make sure you know where all of the mounting points are located.

• Follow all safety precautions outlined in the VESA Installation manual.

• Verify the parts received with the list shown in the VESA Installation manual.

Cleaning the Display

If dust has collected on the power plug, remove the plug from the outlet and clean off the dust. Dust build-up may cause a fire.

Remove the power plug before cleaning. Failure to do so may result in electrical shock or damage.

Keep the following points in mind when cleaning the surface of the display:

• When the surface of the display becomes dirty, wipe the surface lightly with a soft clean cloth.

• If the surface requires additional cleaning, use LCD screen cleaner or LCD wipes, which are available at most electronics stores.

• Do not let cleaner seep into the display, as it may cause electrical shock or damage.

6 Planar UltraRes Series User Manual

Unpacking and Checking Accessories

Package Contents

Part Description Number Picture

LCD display One per box. 1

LCD mounts (optional)

Mounting template

If ordered, this will be inside a separate box inside the LCD box.

Note: If you do not use Planar’s

mounts, you need to ensure the mounts that you purchase can adequately support the display.

Used to line up where the wall mounts will be installed. This is included with Planar’s optional LCD mounts.

Planar UltraRes Series User Manual 7

Accessory Kit

Part Description

AC power cord Power cord. 1

IR sensor Used to receive signals from

the remote control.

USB drive Contains the User Manual,

touch drivers and USB-toserial driver.

USB cable Connects to a PC for touch

functionality (touch models only) and serial commands (all models).

Number

Included

Picture

Remote control Used to control the display.

2 AA batteries are included but not installed.

Carrying Strap For lifting and carrying the

display using three people

Planar® TouchMark™ Single License Key Card

8 Planar UltraRes Series User Manual

Annotation and whiteboarding software (touch models only)

Planar UltraRes Series - Standard Inputs

OPS USB 3.0 OPS USB 2.0 OPS USB 2.0

HDMI 1: HDMI, 4K/60Hz, HDCP 2.2

HDMI 2: HDMI, 4K/60Hz, HDCP 2.2

HDMI 3: HDMI, 4K/30Hz

HDMI 4: HDMI, 4K/30Hz

DP OUT: DisplayPort Out

DP IN: DisplayPort In, 4K/60 Hz

OPS: 4K/60Hz

Note: Only one HDCP 2.2 source

can be displayed at a time. If HDMI 1 and HDMI 2 are both being shown on the display at the same time, only HDMI 1 will support HDCP 2.2 content.

LINE

AUDIO

OUT

RS232

USB-B

SPDIF

AUDIO OUT

IR LAN

USB-A

Planar UltraRes Series - Standard Inputs

Planar UltraRes Series User Manual 9

Installing the Displays

Before installation, keep the following points in mind:

• These displays are heavy. Make sure that you have adequate studs to support the weight of each display if installing on a wall.

• The Planar UltraRes display must be installed on a flat surface.

• If you ordered the optional wall mounts, use the supplied UltraRes mounting template for the center point of the display, as well as for top and bottom bracket installation.

• The wall mounts for a landscape and portrait installation look very similar. The process to install them is almost exactly the same. The only difference is the way in which you use the wall mount template. This will be pointed out in the relevant step.

Planar UltraRes Series User Manual 10

Installing the Planar Profile Mounting System

Caution: For whatever structure is used to mount the display, be sure that it is sufficiently

engineered to handle the weight of the display. Also be sure to purchase the correct hardware needed to support the display mounted to that structure.

Caution: If the unit being installed is fitted with a touch input device, it is important that the

touch frame is not used to lift the unit. Also, the unit should never be placed on the touch frame to support the unit.

1 Find the center point of the display on the wall where you intend to install it.

Installing the Planar Profile Mounting System

2 Draw a short (about 1”) horizontal line and then a vertical line to just below the

top edge of the display.

Planar UltraRes Series User Manual 11

Installing the Planar Profile Mounting System

Center notch alignment

3 Use the provided template to determine the center points of the wall mounts.

The “V” notches are labeled “Short Center” and “Long Center”. Use the “Short Center” hole for a landscape display and the “Long Center” hole for a portrait display. Use the appropriate “V” notch to align with the horizontal line drawn in the previous step.

12 Planar UltraRes Series User Manual

Installing the Planar Profile Mounting System

4 In the hole marked “Top” on the template, mark the center of the hole on the wall.

Be sure the vertical line runs through the center of the hole and that the template is plumb. You may wish to screw the template in place to make the next steps easier.

Note: If you are installing a landscape display and the template is too long, you can break the

template at the notch below the “L BTM” hole.

5 Let the template hang vertically so it is plumb, as the bottom hole in the template

determines where the bottom mount will be installed.

6 Mark the center of the hole at the bottom of the template that corresponds with

your display orientation.

Planar UltraRes Series User Manual 13

Installing the Planar Profile Mounting System

7 If you have screwed the template in place, remove each screw and the template.

8 Turn the template horizontally and line the appropriate center hole up with the

bottom hole you marked on the wall. This time, use the “LONG CENTER” for a landscape panel and the “SHORT CENTER” for a portrait panel. Ensure that the template is flat against the wall and level.

9 Mark hole locations for the bottom mounts. One side should use the next hole in

from the “TOP” labeled hole and the other should use the next inward hole from “P BTM” for landscape or “L BTM” for portrait (ignoring the centering holes).

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Installing the Planar Profile Mounting System

10 Line up the middle hole of the top wall mount with the screw hole drilled from

the template.

Note: This picture shows mounts for a landscape installation.

11 Tighten the screw into the mount.

12 Use a level to make sure the mount is level.

13 Then install additional screws as needed.

Note: Screws installed near the mount hooks provide the best support.

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Installing the Planar Profile Mounting System

14 Install the bottom mount brackets such that the holes marked earlier line up with

the inner bottom hole on the bottom mount bracket. Ensure the bottom mounts are level and install at least one additional screw in each bottom mount.

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Installing the Planar Profile Mounting System

15 Using three physically capable people, carefully hang the back of the display

onto the top wall mount bracket using the square brackets on the back of the display.

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Installing the Planar Profile Mounting System

Caution: Be sure these are securely hung, as the top of the wall mount will hold all of the

weight of the display.

As an alternative, you can use the optional lift blocks along with a lift assist mechanism to lift the panel into place. For details, refer to "Using the Lift Blocks" on page 19.

16 On the bottom wall mounts, there is locking hardware on the bottom of each

mount. Push the hardware up and finger tighten the captive screws on the bottom to secure the display to the wall.

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Using the Lift Blocks

Spreader Bar Lift: Landscape

Spreader Bar Lift: Portrait

1 Attach the lift blocks to the back of the panel using the provided M8 x 35 pan

head screws.

2 Securely attach your lift mechanism to the eyehooks:

a Spreader bar attachment: A spreader bar allows for a small lift profile and less

stress on the panel and eyehooks than a single point attachment. This is the preferred method.

Using the Lift Blocks

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Using the Lift Blocks

Singe Point Lift: Landscape

Singe Point Lift: Por trait

b Single point attachment: The angle between the top of the panel and the

support lines should not be less than 45 degrees.

3 Lift the panel into place.

4 Detach the upper half of the lift block from the lower half by removing the two

vertical screws. This leaves the bottom half attached to the panel but hidden.

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Using the Kickstand Bracket

The kickstand bracket is used for service mode, without having to remove the display from the wall. Use the following instructions to put the display in service mode.

1 Loosen the captive locking screws on both sides of the bottom mount, and let the

brackets hang down freely.

Using the Kickstand Bracket

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Using the Kickstand Bracket

2 Pull the display out and then swing the kickstands down to hold it in place. The

kickstands will nest into the bottom mount brackets. Make sure to use both kickstands as using only one can cause stresses in the panel that could cause damage.

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Cable Length Recommendations

Cable length performance may vary between different cables and sources. The recommended maximum DisplayPort length is 3m for DisplayPort 1.2 and 5m for DisplayPort 1.1. HDMI cable length is recommended as follows:

• 4K @ 50/60Hz: 5m maximum

• 4K @ 24/25/30Hz: 15m maximum

• 1080p @ 60Hz and lower resolutions: 30m maximum

Cable Length Recommendations

Planar UltraRes Series User Manual 23

Installing OPS Expansion (Optional)

Planar UltraRes Series displays are equipped with an expansion slot that supports the Intel® Open Pluggable Specification (OPS). The slot will support OPS devices such as PC’s, SDI modules, HDBaseT receivers, etc.

To install an OPS device, remove the protective cover on the display and slide the device firmly into position. When installed, the OPS device will be connected internally to the display. No external video or power cables are required.

For convenience, two Type-A USB 2.0 ports and one Type-A USB 3.0 port are provided on the side I/O panel below the OPS slot. When an OPS device is installed, these USB ports can be used for a keyboard, webcam, USB drive, or other peripherals.

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