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®
PT1910MX / PT1915MU
Touch Screen LCD Monitors
USER’S GUIDE
www.planar.com
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Important Recycle Instructions:
Lamp(s) inside this product contain mercury. This product may contain other
electronic waste that can be hazardous if not disposed of properly. Recycle or
dispose in accordance with local, state, or federal Laws. For more information,
contact the Electronic Industries Alliance at WWW.EIAE.ORG. For lamp specific
disposal information check WWW.LAMPRECYCLE.ORG.
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Table of Contents
Usage Notice
Precautions........................................................................................2
Introduction
About Planar’s PT1910MX/PT1915MU.. ............................................3
Touch Screen for
PT1910MX/PT1915MU……………..…………………………………….4
Package Overview .............................................................................5
Installation
Product Overview...............................................................................6
VESA Mount for your Monitor…………………………………………….8
Start Your Installation………………………………………………………9
Connecting the Display………………………………..…………………10
User Controls
Front Panel Controls ........................................................................12
How to Use the OSD Menus ............................................................13
On-Screen Display Menus ...............................................................14
Appendix
Troubleshooting ...............................................................................15
Warning Signal.................................................................................16
Product Dimensions.........................................................................17
Compatibility Modes.........................................................................18
Touch Screen Driver Installation………………………………………..19
Product Registration and Technical Support…………………………..21
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Usage Notice
Warning
Warning
Precautions
Follow all warnings, precautions and maintenance as recommended
in this user’s manual to maximize the life of your unit.
Do:
Don’t:
- Extremely hot, cold or humid environment.
- Areas susceptible to excessive dust and dirt.
- Near any appliance generating a strong magnetic field.
- In direct sunlight.
- To prevent the risk of fire or shock hazards, do not
expose this product to rain or moisture.
- Please do not open or disassemble the product as
this may cause electric shock.
Turn off the product before cleaning.
Touch screen surface may be cleaned using a soft clean cloth
moistened with mild window glass commercial cleaners or 50/50
mixture of water and isopropyl alcohol.
Use a soft cloth moistened with mild detergent to clean the display
housing.
Use only high quality and safety approved AC/DC adapter.
Disconnect the power plug from AC outlet if the product is not going
to be used for an extended period of time.
Do not touch the LCD Display screen surface with sharp or hard
objects.
Do not use abrasive cleaners, waxes or solvents for your cleaning.
Do not operate the product under the following conditions:
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Introduction
About PT1910MX/PT1915MU
The PT1910MX / PT1915MU is a 19” flat panel screen with an active
matrix, thin-film transistor (TFT) liquid crystal display (LCD).
Features include:
Direct Analog signal input
Direct Digital signal input
Active matrix TFT LCD technology
1280x1024 SXGA resolution
19” viewable display area
31.5 ~ 80 kHz horizontal scan
56 ~ 75 Hz high refresh rate
0.294mm x 0.294mm Pixel pitch
Auto adjustment function
Multilingual OSD user controls
VESA DPMS power saving
Kensington security slot
75 mm / 100 mm VESA mount
Removable base for flexible mounting solutions.
PT1910MX - 5-wire resistive touch screen with dual RS-232 Serial/USB
controllers
PT1915MU - SAW touch screen with USB controller
Built-in speakers-1W X 2
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Touch Screen for PT1910MX
Analog 5-wire resistive touch screen for finger and stylus input
Surface: Anti-glare treatment
Interface: Dual RS-232 Serial/USB controller
Durability: 35 million touches at a single point
Hardness of surface: 3H Typical
Operating force: 40g~200g when using a silicon rubber tipped pen with a 1
mm diameter minimum and a hardness of 60 degree.
Transmittance: 80±2%
Driver: Windows® VISTA, XP, 2000, ME, 98, CE, XP Embedded, Linux,
Apple® Mac OS
Touch Screen for PT1915MU
Surface Acoustic Wave (SAW) touch screen for finger and stylus input
Surface: Anti-glare treatment
Interface: USB controller
Durability: 30 million touches at a single point
Hardness of surface: Mohs’ Hardness rating of 7
Operating force: Less than 100 gram
Transmittance: 88% (Min.)
Driver: Windows® VISTA, XP, 2000, 98
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Package Overview
LCD Display Power Cord VGA Signal Cable
DVI Signal Cable Audio-in Cable RS-232 Cable
(PT1910MX)
USB Cable - Type A to B Touch Screen Driver
Installation CD-ROM
Landing Strip DC Power Supply
(sold separately)
User’s Guide
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Installation
Product Overview
Front View
PT1910MX Bottom View (Without Stand)
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PT1915MU Bottom View (Without Stand)
Kensington Security Slot
The monitor can be secured to your desk or any other fixed object with
Kensington lock security products. The Kensington lock is not included.
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VESA Mount your monitor
This monitor conforms to the VESA Flat Panel Mounting Physical Mounting
Interface Standard which defines a physical mounting interface for flat panel
monitors, and corresponding standards for flat panel monitor mounting devices,
such as wall and table arms. The VESA mounting interface is located on the
back of your monitor.
To mount the monitor on a swing arm or other mounting fixture, follow the
instructions included with the mounting fixture to be used.
Warning!
Please select the proper screws!
The distance between the back cover surface and the bottom of the
screw hole is 8mm Please use M4 screw diameter with a maximum
length of 8 mm.
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Start Your Installation
Remove the Back Cover
Please follow these instructions to remove the cover on the back panel of
the LCD so that you can hookup the cables to associated connector.
1. To remove the back cover, follow the arrows in Figure A and pull out with
your fingers and the cover should be removed from the stand.
2. Follow the instructions on P. 11 ( Figure 11.1 ) to connect the cables to the
appropriate connectors.
3. Attach the cover back to the LCD stand by pressing firmly until the tabs
snap into place. You may also keep the cables in order by using the cable
organizer.
Figure A.
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Connecting the Display (Figure 11.1)
To setup this display, please refer to the following figure and procedures.
1. Be sure all equipment is turned off.
2. Connect the AC power cord to the power connector on the monitor and the
other end into an electrical outlet (11.1).
3. Connect the D-SUB or DVI cable from the display’s VGA or DVI input
connector to the D-SUB or DVI connector of your host computer and
tighten the screws (11.1).
4. Connect the Audio-In cable from the audio input port of your display to the
Audio-out port of your computer (11.1).
5. Connect the RS-232 or USB cable from the RS-232 or USB port of your
display to the RS-232 port (11.1) or USB port (11.1) of your computer.
6. Configure the touch screen. Refer to the “Touch Screen Driver
Installation” section on Page 19.
7. Once the touch screen is configured, the monitor is ready for use.
To ensure the LCD display works well with your computer, please configure
the display mode of your graphics card to make it less than or equal to 1280
x1024 resolution and make sure the timing of the display mode is
compatible with the LCD display.
We have listed the compatible “Video Modes” of your LCD
display in the appendix for your reference.
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Figure 11.1
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User Controls
function to
Front Panel Controls
No / Icon
MENU
SELECT/AUTO
Control Function
Menu button Display the OSD menus
Select – To select the adjustment items from OSD
Select/Auto
Brightness
Minus/Minus
Brightness
Plus/Plus
Power Switch Switches on/off the power of the LCD display.
menus.
Auto – To activate the “Auto Adjustment”
obtain an optimum image.
1. Decreases the brightness of the display image.
2. Decreases value of the adjustment items.
1. Increases the brightness of the display image.
2. Increases value of the adjustment items.
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How to Use the OSD Menus
1.
Press the "MENU" button to pop up the “on-screen menu” and to select
among the four Main Menus.
2. Choose the adjustment items by pressing the “Select/Auto” button.
3. Adjust the value of the adjustment items by pressing the “”or ““ button.
1. The OSD menu will automatically close, if you have left it idle for a pre-set
time.
2. To disable the OSD menu buttons, please follow the instructions below:
(Please note: the monitor has to be ON with a valid signal preset)
a. Press and hold the “Power” and “Menu” key simultaneously for 4
seconds.
b. The wording “OSD Locked” will appear for 4 seconds on the monitor.
This indicates that all the front buttons, with the exception of the power
button, are now disabled.
3. To enable the OSD menu buttons, please follow the instructions below.
(Please note: the monitor has to be ON with a valid signal present.)
a. Press and hold the “Power” and “Menu” key simultaneously for 4
seconds.
b. The wording “OSD Unlocked” will appear for 4 seconds on the monitor.
This indicates that all the front buttons are now enabled.
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On-Screen Display Menus
Main OSD Menu:
MAIN MENU SUB MENU Function Description
Auto-Adjustment
Contrast
Brightness
Horizontal Position
Vertical Position
Clock
Phase
Display Mode
OSD Off-Time
Languag e English / Francais
Reset
Italiano / Japanese/ Chinese
traditional / Chinese simplified
No/Yes
0-100
0-100
0-100
0-100
0-100
0-63
ADJ
5-60
Deutsch / Espanol
No/Yes
Choose this function to obtain an optimum
image.
Adjust the contrast of the display image.
Adjusts the brightness of the image.
Changes the horizontal position of the image.
Changes the vertical position of the image.
Changes the display data frequency to
match the frequency of your graphic card.
W
hen you are experiencing vertical
flickering bar,
adjustment.
Synchronizes the signal timing of the
display to that of the graphic card. When you
are experiencing vertical flickering image,
use this function to make an adjustment.
Select this function to view the display
resolution, vertical refresh, and horizontal
scan of the current mode.
Adjusts the time period for OSD menu to
disappear.
Choose the language you need.
Returns the display parameters of the current
mode to its factory default settings.
use this function to make an
Volume
Mute
Color Setting
0-100
No/Yes
9300K/ 7500K / 6500K / 5500K
Preset / Custom
Controls the sound volume.
Disables the sound immediately.
Adjusts the color temperature.
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Appendix
Troubleshooting
If you are experiencing trouble with the LCD display, refer to the following. If
the problem persists, please contact your local dealer or our service center.
Problem: No image appears on screen.
Check that all the I/O and power connectors are correctly and well
connected as described in the “Installation” section.
Make sure the pins of the connectors are not crooked or broken.
Problem: Partial Image or incorrectly displayed image.
Check to see if the resolution of your computer is higher than that of the
LCD display.
Reconfigure the resolution of your computer to make it less than or equal to
1280 x 1024.
Problem: Image has vertical flickering line bars.
Use "Clock" to make an adjustment.
Check and reconfigure the display mode of the vertical refresh rate of your
graphic card to make it compatible with the LCD display.
Problem: Image is unstable and flickering
Use "Phase" to make an adjustment.
Problem: Image is scrolling
Check and make sure the VGA signal cable (or adapter) is securely
connected.
Check and reconfigure the display mode of the vertical refresh rate of your
graphics card to make it compatible with the LCD Display.
Problem: Vague image (characters and graphics)
Use "Clock" to make an adjustment. If this problem still exists, use “Phase”
to make an adjustment.
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Warning Signal
If you see warning messages on your LCD screen, this means that the LCD
display cannot receive a clean signal from the computer graphics card.
There may be three sources for this problem. Please check the cable
connections or contact Planar for more information.
No Signal
This message means that the LCD Display has been powered on but it
cannot receive any signal from the computer graphics card. Check all the
power switches, power cables, and VGA / DVI signal cable.
Going to sleep
The LCD is under the power saving mode, in addition, the LCD will go into
this sleep mode when experiencing a sudden signal disconnecting
problem.
Out of Range
This message means that the signal of the computer graphic card is not
compatible with the LCD display. When the signal is not included in the
“Video Modes” list we have listed in the Appendices of this manual, the LCD
display will display this message.
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Product Dimensions
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Compatibility Modes
Mode Resolution
IBM VGA
IBM VGA
VESA VGA 640 x 480 72 37.9
VESA VGA 640 x 480 75 37.5
VESA SVGA 800 x 600 56 35.2
VESA SVGA
VESA SVGA
VESA SVGA
VESA XGA 1024 x 768 60 48.4
VESA XGA
VESA XGA
VESA SXGA 1280X1024
VESA SXGA 1280X1024
1280X960 60 108
720 x 400 70
640 x 480 60
800 x 600
800 x 600
800 x 600
1024 x 768
1024 x 768
V. Frequency
(Hz)
60 37.9
72 48.1
75 46.9
70 56.5
75 60.0
60 64.0
75 80.0
H. Frequency
(kHz)
31.5
31.5
1152X864 75 108
Apple Mac II
(PT1910MX only)
Apple Mac
(PT1910MX only)
640 x 480 67 35.0
832 x 624 75 49.7
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Touch Screen Driver Installation
Driver Installation Process:
1. Before you start to install the touch driver, please be sure the USB or the
RS-232 Serial cable is connected from the PC to the LCD display.
2. Uninstall any touch screen driver that may be on your system.
3. Click on the driver link found on the CD-ROM.
4. Follow instructions as found below.
5. After installation is complete, click “Finish” and restart your computer to
complete installation.
PT1910MX Driver Install:
Please Note: The PT1910MX is available with both RS232 and USB
connections. The touch driver is located on the enclosed CD-ROM for these
OS: Windows® VISTA 64/32 bits, XP, 2000, ME, 98, XP Embedded, Linux,
WinCE.NET. If you are using RS232 connection, follow the instructions below:
1. Be sure that RS232 cable is connected to the computer.
2. Power on the computer.
3. Load the touch screen driver CD.
4. Follow the step-by-step instructions as shown on pop-up windows.
If you are using USB connection on a PC running Windows® VISTA, follow the
instructions below:
1. Be sure that USB cable is connected to the computer.
2. Power on the computer.
3. No need to install USB driver from the CD as it is a HID device. The system
will recognize the HID device and load the driver automatically.
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Please note: Do not plug in both RS232 and USB cables. Doing so may cause
a driver conflict, making your touch screen idle.
If you are using USB connection on a PC using an operating system other than
Windows® Vista, follow the instructions below:
1. Be sure that USB cable is connected to the computer.
2. Power on the computer.
3. Load the touch screen driver CD.
4. Follow the step-by-step instructions as shown on pop-up windows.
PT1915MU Driver Install:
The touch driver is located on the enclosed CD-ROM for these
OS: Windows® VISTA, XP, 2000, 98.
1. Be sure that USB cable is connected to the computer.
2. Power on the computer.
3. Load the touch screen driver CD.
4. Follow the step-by-step instructions as shown on pop-up windows.
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Product Registration and Technical Support
Register Your Planar Products Today
Thank you for choosing Planar. To assure you receive all the benefits of your
Planar product and services, register your Planar product today. Visit our
website to register your product at
http://www.planar.com/support/product_registration.html.
Cables, Replacement Lamps, Accessories
To find cables, replacement lamps and accessories for your Planar projector,
LCD monitor, touch screen or other Planar products visit our online store at
www.PlanarOnline.com or find other stores who carry Planar products at
http://www.planar.com/howtobuy.
Technical Support
Visit Planar at http://www.planar.com/support for product registration,
operations manuals, touch screen drivers, warranty information and access to
Planar’s Technical Library for online troubleshooting.
To speak with Planar Customer Support please have you model and serial
number available and dial:
Planar Support
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the US.
Hours: 24 hours a day, 7 days a week.
Toll or long distance charges may apply.
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Planar Systems, Inc.
Customer Service
24x7 Online Technical Support: http://www.planar.com/support
1195 NW Compton Drive
Beaverton, OR 97006-1992
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the United States.
Hours: 24 hours a day, 7 days a week
© 2008 Planar Systems, Inc. 1/08 Planar is a registered trademark of Planar Systems, Inc.
Other brands and names are the property of their respective owners.
Technical information in this document is subject to change without notice.
020-0699-00 Rev C
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