Planar PT1710MX User Manual

PT1710MX

Touchscreen LCD Monitors

USER’S GUIDE

www.planar .com

Important Recycle Instruction:

LCD Lamp(s) inside this product contain mercury. This product may contain
other electronic waste that can be hazardous if not disposed of properly. Recycle or
dispose in accordance with local, state, or federal Laws. For more information,
contact the Electronic Industries Alliance at WWW.EIAE.ORG
disposal information check WWW.LAMPRECYCLE.ORG

. For lamp specific

.

.

Revision Date Description

A April 2007 Document number 020-0555-00A created

Table of Contents

Usage Notice

Precautions.........................................................................................2

Introduction

About Planar’s PT1710MX..................................................................3

Touch Screen for PT1710MX……………………………………………..4

Package Overview..............................................................................5

Installation

Product Overview................................................................................6

VESA Mount for your Monitor…………………………………………….9
Start Your Installation…………………………………………………….10
Connecting the Display………………………………..…………………11

User Controls

Front Panel Controls.........................................................................13

How to Use the OSD Menus.............................................................14

On-Screen Display Menus ................................................................15

Appendix

Troubleshooting.................................................................................16

Warning Signal..................................................................................17

Product Dimensions..........................................................................18

Compatibility Modes..........................................................................19

Touch Screen Driver Installation………………………………………..20

1

Usage Notice

Warning- To prevent the risk of fire or shock hazards, do not

expose this product to rain or moisture.

Warning- Please do not open or disassemble the product as

this may cause electric shock.

Precautions

Follow all warnings, precautions and maintenance as recommended
in this user’s manual to maximize the life of your unit.

Do:

 Turn off the product before cleaning.
 Touch screen surface may be cleaned using a soft clean cloth

moistened with mild window glass commercial cleaners or 50/5 0
mixture of water and isopropyl alcohol.

 Use a soft cloth moistened with mild detergent to clean the display

housing.

 Use only high quality and safety approved AC/DC adapter that

comes with your monitor.

 Disconnect the power plug from AC outlet if the product is not going

to be used for an extended period of time.

Don’t:

 Do not touch the LCD Display screen surface with sharp or hard

objects.

 Do not use abrasive cleaners, waxes or solvents for your cleaning.
 Do not operate the product under the following conditions:

- Extremely hot, cold or humid environment.

- Areas susceptible to excessive dust and dirt.

- Near any appliance generating a strong magnetic field.

- In direct sunlight.

2

3

Introduction

About Planar’s PT1710MX

The PT1710MX is a 17” flat panel screen with an active matrix,
thin-film transistor (TFT) liquid crystal display (LCD).

Features include:

 Direct Analog signal input
 Active matrix TFT LCD technology
 1280x1024 SXGA resolution
 17” viewable display area
 31.5 ~ 80 kHz horizontal scan
 56 ~ 75 Hz high refresh rate
 0.264mm x 0.264mm Pixel pitch
 Auto adjustment function
 Multilingual OSD user controls
 VESA DPMS power saving
 Kensington security slot
 100 mm VESA mount
 Removable base for flexible mounting solutions.
 Gunze 5-wire Resistive touch screen with dual RS-232 Serial/USB

controller

 Built-in Speakers-1W/channel.

Touch Screen for PT1710MX

 Gunze analog 5-wire resistive touch screen for finger and stylus input
 Surface: Anti-glare treatment
 Interface: Dual RS-232 Serial/USB controller
 Durability: 35 million touches at a single point
 Hardness of surface: 2H MIN (As provided in JIS K5400)
 Operating force: 0.10~1.96N(10g~200g when using a silicon tipped pen

with a 3 mm radius and a hardness of 60 degree.)

 Transmittance: 78% (Typ.)
 Driver: Gunze® Touch Panel Device Driver (TPDD). Supports Microsoft

Windows® Me, 2000, XP

4

5

Package Overview

LCD Display Power Adapter Power Cord

VGA Signal Cable Audio-in Cable USB Cable

RS-232 Cable Landing Strip Touchscreen Driver

Installation CD-ROM

User’s Guide

6

Installation

Product Overview

 Front View

 Back View

¡ Connector Ports “A”

7

Audio
input

¡ Connector Ports “B”

USB

VGA
input

RS-232

input

DC

Power-in

8

 Kensington Security Slot

The monitor can be secured to your desk or any other fixed object with
Kensington lock security products. The Kensington lock is not included.

9

VESA Mount your monitor

This monitor conforms to the VESA Flat Panel Mounting Physical Mounting
Interface S t andard which d efines a physic al mount ing in terface f or flat p anel
monitors, and corresponding standards for flat panel monitor mounting
devices, such as wall and t able a rms. The VESA mounting interface is
located on the back of your monit or.

To mount the monitor on a swin g arm or ot her mo unting f ixture, follo w the
instructions included with the mounting fixture to be used.

Warning!

Please select the proper screws!

The distance between the back cover surface and the bottom of the
screw hole is 8mm Please use M4 screw diameter with a maximum
length of 8 mm.

0

St art Your Installation

¡ Remove the Back Cover

Please follow these instructions to remove the cover on the back panel of

the LCD so that you can connect the cables in “Connector Ports A.”

1. To remove the back cover, follow the arrows in Figure A and pres s with
both your thumbs. The cover should be removed by pressing firmly
along the edges while pulling on the cover .

2. Follow the instructions on P. 11 ( Figure 11.1 ) to connect the cables in
“Connector Ports A.”

3. Fix the cover back to the LCD by pressing firmly until the tabs snap into
place. You may also keep the cables in order by using the cable
organizer.

1

 Connecting the Display (Figure 11.1)

To setup this display, please refer to the following figure and procedure s.

1. Be sure all equipment is turned off.

2. Connect the DC power cord to the power connector on the monitor; plug
one end of the AC power cord into the power adapter, and the other end
into an electrical outlet (11.1n).

3. Connect the VGA sign al cable from the display’s VGA input connector to
the 15-pin connector of your host computer and tighten the screws
(11.1Y).

4. Connect the Audio-In cable from the audio input port of your display to
the Audio-out port of your compute r (11.1Z).

5. Connect the RS-232 or USB cable from the RS-232 or USB port of your
display to the RS-232 port (1 1.1[) or USB port (11.1\) of your computer.

6. Configure the touch screen. Refer to the “Touch Screen Driver
Installation section on Page 20.

11

7. Once the touch screen is configured, the monitor is ready for use.

To ensure the LCD display works well with your computer, please
configure the display mode of your graphics card to make it less
than or equal to 1280 x1024 resolution and make sure the timing
of the display mode is compatible with the LCD display.

We have listed the compatible “Video Modes” of y our LCD display
in the appendix for your reference.

Figure 11.1

12

3

User Controls

Front Panel Controls

No / Icon

Control Function

1

X MENU

YSELECT/AUTO

Z W

[ X

\

]

Menu button Display the OSD menus

Select – To select the adjustment items fro m

Select/Auto

Brightness
Minus/Minus

Brightness
Plus/Plus

Power Switch

Power LED

OSD menus.
Auto – To activate the “Auto Adjustment”
function to obtain an optimum image.

1. Decreases the brightness of the display
image.

2. Decreases value of the adjustment items.

1. Increases the brightness of the display
image.

2. Increases value of the adjustment items.

Switches on/off the power of the LCD

display.

1. Green indicates the display is turned on.

2. Amber indicates the display is in
power-saving mode.

How to Use the OSD Menus

1. Press the "MENU" button to pop up the “on-screen menu” and to select

among the four Main Menus.

2. Choose the adjustment items by pressing the “Select/Auto” button.

3. Adjust the value of the adjustment items by pressing the “W”or “X“ button.

4. The OSD menu will automatically close, if you have left it idle for a pre-set
time.

5. To disable the OSD menu buttons, please follow the instructions below:

(Please note: the monitor has to be ON with a valid signal preset)

a. Press and hold the “-“ and “Menu” key simult a neously for 4 second s.
b. The wording “OSD Locked” will appear for 4 seconds on the monitor.

This indicates that all the front buttons, with the exception of the
power button, are now disabled.

14

6. To enable the OSD menu buttons, please follow the instructions below.
(Please note: the monitor has to be ON with a valid signal present.)

a. Press and hold the “-“ and “Menu” key simult a neously for 4 second s.

b. The wording “OSD Unlocked” will appear for 4 seconds on the

monitor. This indicates that all the front buttons are now enabled

5

On-Screen Display Menus

Main OSD Menu:

MAIN MENU SUB MENU Function Description

Auto-Adjus t ment

Contrast
Brightness
Horizontal Position

Vertical Position
Clock

Phase

Display Mode

OSD Off-Time

Language English / Francais

Sharpness
Reset

No/Yes

0-100
0-100
0-100

0-100

0-100

0-63

ADJ

5-60

Deutsch / Espanol

Italiano / 日本語

1-4

No/Yes

Choose this function to obtain an optimum
image.

the contrast of the display image.

Adjust
Adjusts

the brightness of the image.
Changes
Changes

Changes
match the frequency of your graphic card.
W
flickering bar,
adjustment.

Synchronizes
display to that of the graphic card. When
you are experiencing vertical flickering
image, use this function to make an
adjustment.

Select this function to view the display
resolution, vertical refresh, and horizontal
scan of the current mode.

Adjusts
disappear.

Choose

Adjust
Returns the display parameters of the current

mode to its factory default settings.

the horizontal position of the image.
the vertical position of the image.
the display data frequency to

hen you are experiencing vertical

use this function to make an

the signal timing of the

the time period for OSD menu to

the language you need.

the sharpness of the image.

1

Volume

Mute

Color Setting
Color

Adjustment-Red
Color

Adjustment-Green
Color

Adjustment-Blue

9300K / 6500K

0-32

No/Yes

Preset / Custom

0-100

0-100

0-100

Controls the sound volume.

Disables the sound immediately.

Adjusts the color temperature.
It

allows you to adjust the red color of the

display.
It

allows you to adjust the green color of the

display.
It allows you to adjust the blue color of the

display.

6

Appendix

Troubleshooting

If you are experiencing trouble with the LCD display, refer to the following. If
the problem persists, please cont act your local dealer or our service center.

Problem: No image appears on screen.

 Check that all the I/O and power connectors are correctly and well

connected as described in the “Installation” section.

 Make sure the pins of the connectors are not crooked or broken.

Problem: Partial Image or incorrectly displayed image.

 Check to see if the resolution of your computer is higher than that of the

LCD display.

 Reconfigure the resolution of your computer to make it less than or equal

to 1280 x 1024.

Problem: Image has vertical flickering line bars.

 Use "Clock" to make an adjustment.
 Check and reconfigure the display mode of the vertical refresh rate of your

graphic card to make it compatible with the LCD display.

1

Problem: Image is unstable and flickering

 Use "Phase" to make an adjustment.

Problem: Image is scrolling

 Check and make sure the VGA signal cable (or adapter) is securely

connected.

 Check and reconfigure the display mode of the vertical refresh rate of your

graphics card to make it compatible with the LCD Display.

Problem: Vague image (characters and graphics)

 Use "Clock" to make an adjustment. If this problem still exists, use “Phase”

to make an adjustment.

Warning Signal

If you see warning messages on your LCD screen, this means that
the LCD display cannot receive a clean signal from the computer
graphics card.

There may be three sources for this problem. Please check the
cable connections or contact Planar for more information.

 No Signal

This message means that the LCD Display has been powered on but it
cannot receive any signal from the computer graphics card. Check all the
power switches, power cables, and VGA signal cable.

 Going to sleep

The LCD is under the power saving mode, in addition, the LCD wi ll go into
this sleep mode when experiencing a sudden signal disconnecting
problem.

 Out of Range

This message means that the signal of the computer graphic card is not
compatible with the LCD display. When the signal is not included in the
“Video Modes” list we have listed in the Appendices of this manual, the
LCD display will display this message.

17

8

Product Dimensions

1

9

Compatibility Modes

1

Mode Resolution

IBM VGA 640 x 350 70 31.5
IBM VGA
IBM VGA
VESA VGA 640 x 480 72 37.9
VESA VGA 640 x 480 75 37.5
VESA SVGA 800 x 600 56 35.2
VESA SVGA 800 x 600
VESA SVGA 800 x 600
VESA SVGA 800 x 600
VESA XGA 1024 x 768 60 48.4
VESA XGA 1024 x 768
VESA XGA 1024 x 768
VESA SXGA 1280X1024
VESA SXGA 1280X1024

720 x 400 70
640 x 480 60

V. Frequency

(Hz)

60 37.9
72 48.1
75 46.9

70 56.5
75 60.0
60 64.0
75 80.0

H. Frequency

(kHz)

31.5

31.5

Apple Mac II 640 x 480 67 35.0
Apple Mac
Apple Mac

832 x 624 75 49.7

1024 x 768 75 60.2

* For Mac operating systems, a third-party touch driver is
needed. Visit www.touch-base.com to obtain the driver.

0

Touch Screen Driver Installation

The touch driver is located on the enclosed CD-ROM for these
operating systems: Windows Me/2000/XP series.

2

Driver Installation Process:

1. Before you start to install the touch driver, please be sure the USB or the
RS-232 Serial cable is disconnected from the PC or the LCD display.

2. Uninstall any touch screen driver (excluding Gunze) tha may be on your
system.

3. Click on the PT1710MX driver link found on the CD-ROM.

4. Follow instructions as found in the driver installation process and the
Touch Set-Up Guide on the CD-ROM.

5. After installation is complete, click “Finish” and restart your computer to
complete installation.

Touch Panel Setting and Calibration:

1. After restarting your computer, click “Start” on the Windows toolbar.

2. Select “All Programs” and select “Gunze TPDD”.

3. Select “Adjust Settings”.

4. Select “Devices” tab and click “Add”.

5. Select “Gunze USB” if using a USB cable to connect between the monitor
and PC from the New Pointer Device menu. See Figure 1.

Figure 1

6. For RS-232 Serial connection select “Gunze, AHL, Serial” and the COM
port to connect to the touch panel. See Figure 2.

21

Figure 2

7. The operation area of the touchscreen can be assigned by the “Logical
desktop segment” function. Select your preference. Most common choice
will be “Whole Desktop” or “Primary Monitor” if you have multiple
monitors. See Figure 3.

Figure 3

8. The Touch Panel Device Properties screen appears again. Click “Apply”.
See Figure 4.

22

Figure 4

3

9. After clicking “Apply” connect your USB or RS-232 cable from your
display to your PC.

10. Steps 11-14 apply to USB connection only. For Serial connection go to
Step 15.

11. “Found New Hardware Wizard” screen will appear. Follow on screen
instructions.

12. When the “Hardware Installation” screen appears, click “Continue
Anyway”.

13. “Found New Hardware Wizard” screen re-appears in the case of MS
operating system Windows XP SP2. Choose “No, not this time” and click
“Next”.

14. “Found New Hardware Wizard” screen appears. Click “Finish”.

15. Restart your computer to complete installation.

16. From the MS Windows Tool Bar Select “Start”. Select “Programs” and
select “Gunze TPDD” and select “Calibrate”. See Figure 5.

2

Figure 5

17. Make contact with the “X” markings on the screen. Be sure your stylus or
finger is centered on each “X” point See Figure 6.

Figure 6

18. Your touchscreen is now calibrated and is ready for operation.

24

Uninstall Instructions

1. Click “start” in the Windows toolbar.

2. Select “Gunze TPDD” and select “TPDD Uninstall”.

3. Follow instructions.

4. Alternate method of uninstall is to use Windows “Control Panel”.

5. Select “Add or Remove Programs”.

6. Select “Gunze TPDD” and click “Change/Remove”.

7. Follow instructions.

5

Planar Systems, Inc.

Customer Service
24x7 Online Technical Support: http://www.planar.com/support

2

1195 NW Compton Drive
Beaverton, OR 97006-1992

Tel: 1-866-PLANAR1 (866-752-6271) or [phone] outside the United States.
Hours: M-F, 3am - 7pm Pacific Time, 11:00 – 03:00 GMT

© 2007 Planar Systems, Inc. 04/07 Planar is a registered trademark of Planar Systems, Inc.
Other brands and names are the property of their respective owners.
Technical information in this document is subject to change without notice.

P/N:36.56905G017 Rev.A

020-0555-00A