PT1700MX / PT1785P
Touch Screen Monitor
USER’S GUIDE
www.planar.com
The information contained in this document is subject to change without notice.
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1
Table of Contents
Usage Notice ........................................................................... 3
Precautions ..................................................................................................... 3
Introduction ............................................................................. 4
About PT1700MX / PT1785P.......................................................................... 4
Touch Screen for PT1700 MX ........................................................................ 5
Touch Screen for PT1785P ........................................................................... 5
Package Overview .......................................................................................... 6
Installation ............................................................................... 7
Product Overview ............................................................................................ 7
Front View.................................................................................................. 7
PT1700MX Bottom View ........................................................................... 7
PT1785P Bottom View .............................................................................. 7
Start Your Installation ...................................................................................... 8
Connecting the Display (Figure 11.1) ........................................................... 10
(Figure 11.1) .......................................................................................... 11
Kensington Security Slot ............................................................................... 12
VESA Mount your monitor ............................................................................ 13
Remove the Deskstand ................................................................................. 14
User Controls ........................................................................ 15
Side Panel Controls ...................................................................................... 15
How to Use the OSD Menus ......................................................................... 16
On-Screen Display Menus
......................................................................... 18
2
Appendix ................................................................................ 19
Troubleshooting ............................................................................................ 19
Warning Signal .............................................................................................. 20
No Signal ................................................................................................ 20
Going to Sleep ......................................................................................... 20
Out of Range ........................................................................................... 20
Product Dimensions ...................................................................................... 21
Compatibility Modes ...................................................................................... 23
Touch Screen Driver Installation ................................................................... 24
Technical Support ......................................................................................... 31
3
Usage Notice
Warning- To prevent the risk of fire or shock hazards, do not expose
this product to rain or moisture.
Warning- Pl ease do not open or disassemble the product as this may
cause electric shock.
Precautions
Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit.
Do:
Turn off the product before cleaning.
Touch screen surface may be cleaned using a soft clean cloth
moistened with mild window glass commercial cleaners or 50/50
mixture of water and isopropyl alcohol.
Use a soft cloth moistened with mild detergent to clean the display
housing.
Use only high quality and safety approved AC/DC adapter.
Disconnect the power plug from AC outlet if the product is not going
to be used for an extended period of time.
Don’t:
Do not touch the LCD Display screen surface with sharp or hard
objects.
Do not use abrasive cleaners, waxes or solvents for your cleaning.
Do not operate the product under the following conditions:
- Extremely hot, cold or humid environment.
- Areas susceptible to excessive dust and dirt.
- Near any appliance generating a strong magnetic field.
- In direct sunlight.
4
Introduction
About PT1700MX / PT1785P
The PT1700MX / PT1785 P is a 17” flat panel screen with an active matrix,
thin-film transistor (TFT) liquid crystal display (LCD).
This unit is to be used as commercial and light industrial equipment only.
Features include:
Direct Analog signal input
Active matrix TFT LCD technology
1280x1024 SXGA resolution
17” viewable dis pl a y area
31.47 ~ 80 kHz horizontal scan
56 ~ 75 Hz high refresh rate
0.264mm x 0.264mm Pixel pitch
Auto adjustment function
Multilingual OSD user controls
VESA DPMS power saving
Kensington security slot
75 mm / 100 mm VESA mount
Removable base for flexible mounting solutions.
PT1700MX – 5-wire resistive touch screen with dual RS-232 Serial/USB
controller
PT1785P – Projected capacitive touch screen with USB controller
5-wire resistive touch screen with dual RS-232 Serial/USB
controller
Built-in speakers-1W X 2
5
Touch Screen for PT1700MX
5-wire resistive touch screen for finger and stylus input
Surface: Anti-glare treatment
Interface: Dual RS-232 Serial/USB controller
Durability: 35 million touches at a single point
Hardness of surface: 3H Typical
Operating force: 40g~200g when using a silicon rubber tipped pen with a
1 mm diameter minimum and a hardness of 60 degree.
Transmittance: 82%±5%
Driver: Windows
XP Embedded, Linux kernel 2.6.x (32 bit & 64 bit), Apple
®
7/8, VISTA, XP, 2000, ME, 98, NT4.0, CE,
®
Mac OS
Touch Screen for PT1785P
Project capacitive touch screen for finger input only
Surface: Glare treatment
Interface: USB controller
Transmittance: 90%±5%
Driver: Windows
XP Embedded Express, Linux, Apple
®
7/8, VISTA 64/32 bits, XP, 2000,
®
Mac OS
6
LCD Display
Power Cord
VGA Signal Cable
USB Cable (A to B)
Audio-in Cable
RS-232 Cable
Landing Strip
DC Power Supply
(sold separately)
User’s Guide
Package Overview
(PT1700MX only)
Cable Cover Cable Cover Screw
7
Installation
Product Overview
► Front View
PT1700MX PT1785P
► PT1700MX Bottom View (Without Stand)
► PT1785P Bottom View (Without Stand)
8
Start Your Inst allation
1. Lay the
2. Remove the stand back cover by pulling in the direction of the arrow as seen
in step 2 diagram.
3. Move the stand into po sition as seen in step 3 di agram.
4. Connect the cables to the appropri ate conne ctor s as seen in Ste p 4 diagram.
Use step 4-1 diagram if using the RS -232 serial connector. Use step 4-2
diagram if using the USB connector.
display
flat on a n ev en s ur fa ce.
9
5. Take the optional cabl e cover and screw fro m the accessory box. Position all
cables under the cover lip as seen in the step 5 diagra m.
6. Using a Philips Head screwdriver, insert the screw (CBM M3x6) into the cable
cover and monitor as seen in the step 6 diagram.
7. Re-attach the stand back cover to the stand by pressing firmly until the tabs
snap into pl ac e as s een in t he s tep 7 di agr am . You may also keep th e cab les
in order by using t he cable or g aniz er.
10
Connecting the Display (Figure 11.1)
To setup this display, please refer to the following figure and procedures.
1. Be sure all equipment is turned off.
2. Connect the AC power cord to the power connector on the monitor and
the other end into an electrical outlet (11.1).
3. Connect the D-SUB cable from the display’s VGA input connector to the
D-SUB connector of your host computer and tighten the screws (11.1).
4. Connect the Audio-In cable from the audio input port of your display to
the Audio-out port of your computer (11.1).
5. Connect the RS-232 or USB cable from the RS-232 or USB port of your
display to the RS-232 port or USB port (11.1) of your computer.
6. Configure the touch screen. Refer to the “Touch Screen Driver
Installation” section on page 24.
7. Once the touch screen is configured, the monitor is ready for use.
To ensure the display works well with your computer, please configure
the display mode of your graphics card to make it less than or equal to
1280 x 1024 resolution and make sure the timing of the display mode is
compatible with the LCD display.
We have listed the compatible “Video Modes” of your display in the
appendix for your reference.
11
(Figure 11.1)
► PT1700MX
► PT1785P
12
Kensington Security Slot
The monitor can be secured to your desk or any other fixed object with
Kensington lock security products. The Kensington lock is not included.
13
VESA Mount Your Monitor
This monitor conforms to the VESA Flat Panel Mounting Physical Mou nti ng
Interface standard which defines a physical mounting interface for flat panel
monitors, and corresponding with the standards of flat panel monitor mounting
devices, such as wall and t able a rms. The VESA mounting interface is located
on the back of your monitor.
To mount the monitor on a UL certified swing arm or other mounting fixture,
follow the instructions included with the mounting fixture to be used.
Warning!
Please select the proper screws!
The distance between the back cover surface and the bottom of the screw
hole is 8 mm. Please use four M4 screws diameter with proper length to
mount your monitor.
Please note: the mounting stand must be able to support at least 13.2
lbs(6Kg).
14
Remove the Deskstand
1. Remove stand
back cover.
2. Remove hinge
cover
3. Remove 4
screws and then
remove hinge.
15
User Controls
Side Panel Controls
Key
OSD
Menu off status Menu on status
Menu appear Menu disappear / return to main item
Brightness Main item select up / Adjust up
Enter / Select sub-item function
Power On / Off
Mute Main item select down / Adjust down
16
How to Use the OSD Menus
1. Press the “MENU” button to pop up the “on-screen menu” and press “Up”
or “Down” button to select among the six functions in the main menu.
2. Choose the adjustment items by pressing the “Enter ” button.
3. Adjust the value of the adjustment items by pressing the “Up” or “Down”
button.
4. With the OSD menu on screen, press “ Menu” button to return main menu
or exit OSD.
5. The OSD menu will automatically close, if you have left it idle for a
pre-set time.
6. To Lock the OSD / Power menu buttons, please follow the instructions
below.
(Please note: the monitor has to be turned ON with a valid signal pre-set)
(a.) Press “Menu” key , the OSD menu will pops upon display.
(b.) Press and hold the “Menu” key again with the OSD menu on the
screen, the OSD menu will disappear. Then press the “Power” key 1
time while the menu key is still being pressed. The “Lock/Unlock”
menu will appear for 3 seconds.
(c.) Use the “Enter” key to select OSD or Power setting then set at
“Lock” by pushing the “UP” or “Down” button.
(d.) When the “UP” or “Down” button is released, the previous setting
will be saved and exit the “Lock/Unlock” menu automatically.
7. To Unlock the OSD / Power menu buttons, please follow the instructions
below.
(Please note: the monitor has to be turned ON with a valid signal pre-set)
(a.) Press and hold the “Menu” key then press the “Power” key
simultaneously, the “Lock/Unlock” menu will appear for 3 seconds.
(b.) Use the “Enter” key to select OSD or Power setting then set at
“Unlock” by pushing the “UP” or “Down” button.
17
(c.) When the “UP” or “Down” button is released, the previous setting
will be saved and exit the “Lock/Unlock” menu automatically.
Please note:
a. When the OSD Lock function is selected, this indicates that all the
buttons except “power” button are now disabled.
b. When the Power Lock function is selected, this indicates that the
power key is disabled; user can not to turn off the monitor by
“Power” key.
18
Japanese, Deut sch , Spanish, Italian, Traditional Chinese
On-Screen Display Menus
Main OSD Menu:
ITEM CONTENT
Contrast The monitor luminance level control.
Brightness The monitor backlight level control.
Auto Adjust Fine-tune the image to full screen automatically.
Left/Right Moving screen image horizontal position to left or right.
Up/Down Moving screen i mag e ve r ti cal po si tio n to up o r down.
Horizontal size The screen image horizontal dot clock adjustment.
Fine The screen image pixel phase adjustment.
OSD Left/Right Moving OSD menu horizontal position to left or right.
OSD Up/Down Moving OSD menu verti cal posi tion to up or down.
OSD Time out OSD auto-disappear time selection.
OSD menu language selection. ( English, French,
OSD Language
and Simplified Chine se)
Factory Reset Factory default value restored.
RGB
Volume Audio volume adjustment.
Mute
Color temperatu re sel e ction . (9 300K , 650 0K, 55 00K ,
7500K, User)
Audio On/Off cont rol.
19
Appendix
Troubleshooting
If you are experiencing trouble with the display, refer to the following. If the
problem persists, please contact your local dealer or our service center.
Problem: No image appears on screen.
Check that all the I/O and power connectors are correctly and well
connected as described in the “Installation” section.
Make sure the pins of the connectors are not crooked or broken.
Problem: Partial Image or incorrectly displayed image.
Check to see if the resolution of your computer is higher than that of the
display.
Reconfigure the resolution of your computer to make it less than or equal
to 1280 x 1024.
Problem: Image has vertical flickering line bars.
Use "Fine" to make an adjustment.
Check and reconfigure the display mode of the vertical refresh rate of your
graphic card to make it compatible with the display.
Problem: Image is unstable and flickering
Use "Horizontal size" to make an adjustment.
Problem: Image is s crolling
Check and make sure the VGA signal cable (or adapter) is securely
connected.
Check and reconfigure the display mode of the vertical refresh rate of your
graphics card to make it compatible with the display.
Problem: Vague image (characters and graphics)
Use "Fine" to make an adjustment. If this problem still exists, use
"Horizontal size" to make an adjustment.
20
Warning Signal
If you see warning messages on your screen, this means that the display
cannot receive a clean signal from the computer graphics card.
Below are the three kinds of Warning Signal. Please check the cable
connections or contact your local dealer or our service center for more
information.
No Signal
This message means that the display has been powered on but it cannot
receive any signal from the computer graphics card. Check all the power
switches, power cables, and VGA signal cable.
Going to Sleep
The display is under the power saving mode. In addition, the display
will enter power saving mode when experiencing a sudden signal
disconnecting problem.
The monitor can be activated by pressing any keyboard, triggering the
mouse or touching the screen.
Out of Range
This message means that the signal of the computer graphic card is not
compatible with the display. When the signal is not included in the "Video
Modes" list we have listed in the Appendices of this manual, the monitor
will display this message.
21
Product Dimensions
PT1700MX
22
PT1785P
23
Compatibility Modes
Mode Resolution
H-Frequency
(KHz)
IBM VGA 720x400 31.47 70
IBM VGA 640x480 31.47 60
VESA VGA 640x480 37.86 72
VESA VGA 640X480 37.50 75
VESA SVGA 800x600 35.16 56
VESA SVGA 800x600 37.88 60
VESA SVGA 800x600 48.08 72
VESA SVGA 800x600 46.88 75
VESA XGA 1024x768 48.36 60
VESA XGA 1024x768 56.48 70
VESA XGA 1024x768 60.02 75
VESA SXGA 1280x1024 64.00 60
VESA SXGA 1280x1024 80.00 75
VESA SXGA 1280x960 60.00 60
VESA SXGA 1152x864 67.50 75
V-Frequency
(Hz)
Apple Mac II 640x480 35.00 66
Apple Mac 832x624 49.72 75
24
Touch Screen Driver Installation
The PT1700MX i s avail abl e w ith b oth R S232 a nd USB co nne ctio n s. The to uch
driver is located at www.planar.com/support
Windows® 7/8, VISTA, XP, 2000, ME, 98, NT4.0, CE, XP Embedded,
Linux kernel 2.6.x (32 bit & 64 bit), Apple® Mac OS.
The PT1785P is available with USB connection. The touch driver is located at
www.planar.com/support
64/32 bits, XP, 2000, XP Embedded (
Please Note:
1. The PT1700MX is Microsoft® Windows® HID (Human Interface Device)
compatible if you use the USB touch screen interface. No additional
software driver is required for general operation of the touch screen. A
calibration tool can be installed for improved touch position accuracy.
See “Optional Calibration Tool Install”section for more information.
2. For PT1785P, the system requires 15 seconds for Windows 7/8 to
Install/uninstall the touch driver while turning power on/off or
for these operating systems: Windows® 7/8, VISTA
for these operatin g syste ms:
Express only)
, Linux, Apple® Mac OS.
plugging/unplugging USB cable.
25
PT1700MX Optional Calibration Tool Install:
If you would like to use the Optional Calibration Tool, follow the instructions
below. Please note: the calibration tool supports Windows
and XP Embed ded operating systems via USB only.
®
7/8, VISTA, XP
1.
Visit www.planar.com/support.
2. Select the monitor size and then model name.
3. Click on the “Load Utility” button that appea rs to the right of the model name.
4. The HID calibration tool will automatically open. From here the user can
choose to do the following:
a. 4 Points Calibration
b. 9 Points Linearization
c. 25 Points Linearization
d. Clear
e. Draw Test
f. Advanced. In the Advanced settings area the user may do the following:
i. Adjust the Double Click Area.
ii. Enable auto right click and adjust the auto right click time.
iii. Choose to be either in the HID Mouse Mode or HID Digitizer Mode
(Windows
iv. Simply clic k the “Apply” button once the settings a re fi nal i z ed.
®
Vista and Windows® 7 and Windows® 8).
18
26
PT1785P Calibration Instructions:
Calibrating the touch screen in Windows 7/8:
1. Tap the Start button, Control Panel and then Hardware and Sound.
2. Under Tablet PC Settings, tap Calibrate the screen for pen or touch
input.
3. On the Display tab, under Display options, tap Calibrate and then Yes to
allow the program to make changes.
4. Follow the on-screen instructions to calibrate the touch screen.
27
28
PT1700MX / PT1785P Driver Install Instructions:
If you are using a PC running Windows® 7/8, VISTA, X P, 200 0 , ME, 98,
NT4.0, follow the instructions below:
1. Power on the PC.
2. Be sure the USB or the RS-232 Serial cable is connected from the PC to the
LCD display.
3. Visit www.planar.com/support
4. Follow the step-by-step in st ruc tion s a s shown on t he p op -up w ind ow s.
If you are using a PC running driver Linux kernel 2.6.x (32 bit & 64 bit),
follow the instructions below:
1. Power on the PC.
2. Be sure the USB or the RS-232 Serial cable is connected from the PC to the
LCD display.
3. Visit www.planar.com/support
4. Follow the step-by-st ep in st ruc tion s a s shown on t he p op -up w ind ow s.
If you are using a PC running Windows
instructions below:
Express:
1. Power on the computer.
2. Make sure that the RS232 or USB cable is connected to the computer.
3. Be sure that your EWF is disabled. If your EWF is enabled , plea se disabl e
.
.
®
XP Embedded, follow the
the EWF by using the EWF Manager command.
4. Once the EWF is disabled click on the XP driver at
www.planar.com/support
shown on the pop-up windo ws.
and follow the step-by-step instructions as
29
Custom (PT1785P excluded):
1. Power on the computer.
2. Make sure that the RS232 or USB cable is connected to the computer.
3. Follow the step-by-st ep inst ruction s found in the zippe d file at
www.planar.com/support
.
If you are using a PC running Windows
®
CE, follow the instructions
below:
1. Power on the computer.
2. Make sure that the RS232 or USB cable is connected to the computer.
3. Using Platform Builder, build an image file by following the
step-by-step instructions found in the zipped file at
www.planar.com/support
.
If you are using a PC running Linux or Apple
®
Mac OS, follow the
instructions below:
1. Power on the computer.
2. Make sure that the RS232 or USB cable is connected to the computer.
3. Follow the step-by-st ep inst ruction s found in the zippe d file at
www.planar.com/support
.
When changing the Touch Interface (RS-232 or USB), please follow
instructions below.
1. Uninstall the touch driver.
2. Re-start the computer.
3. Remove the original Touch Interface (RS-232 or USB).
4. Connect the computer to the Touch Interface (RS-232 or USB) that you
would like to use.
5. Visit www.planar.com/support
, then follow the step-by-step instructions as
show on monitor.
30
PLEASE NOTE!
Don’t plug in both the RS-232 and USB cables!
Doing so may cause a dri ver conflict, making your touch screen inoperable.
31
Technical Support
Cables and Accessories
To find cables and accessories for your Planar monitor, touch screen or other
Planar products visit our online store at www.PlanarOnline.com.
Technical Support
Visit Planar at http://www.planar.com/support for operations manuals
touch screen drivers, warranty information and access to Planar’s Technical
Library for online troubleshooting.
To speak with Planar Customer Support please have you model and serial
number available and dial:
Planar Support
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the US.
Hours: 24 hours a day, 7 days a week.
Tol l or long distance charges may apply.
32
Planar Systems, Inc.
Customer Service 24x7 Online Technical Support: http://www.planar.com/support 1195 NW Compton Drive Beaverton, OR 97006-1992
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the United States.
Hours: 24 hours a day, 7 days a week
© 2014 Planar Systems, Inc. 4/14 Pl anar is a registered t radem ark of Planar Systems , Inc.
Other brands and names are the property of their respective owners.
Technical information in this document is subject to change without notice.
020-0698-00 Rev I
820470025106
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