Planar PS4662T, PS5562, PS5562T, PS6562T, PS6562 User Manual

Planar PS Series User
Guide

PS4662T

PS5562

PS5562T

PS6562

PS6562T

Copyright © 7 March 2017 by Planar Systems, Inc. All rights reserved.

Contents of this publication may not be reproduced in any form without permission of Planar
Systems, Inc.

Trademark Credits

Windows™ is a trademark of Microsoft Corp.
All other companies are trademarks or registered trademarks of their respective companies.

Disclaimer

The information contained in this document is subject to change without notice. Planar
Systems, Inc. makes no warranty of any kind with regard to this material. While every
precaution has been taken in the preparation of this manual, the Company shall not be liable
for errors or omissions contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material.

Warranty and Service Plans

Planar warranty and service plans will help you maximize your investment by providing great
support, display uptime, and performance optimization. From post-sale technical support to
a full suite of depot services, our services are performed by trained Planar employees. When
you purchase a Planar product, you get more than a display, you get the service and support
you need to maximize your investment. To find the latest warranty and service information
regarding your Planar product, please visit http://www.planar.com/support

Part Number: 020-1328-00B

Contents

Planar PS Series User Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Recommended Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

VESA Mounts, General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Cleaning the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Planar PS Series - Standard Inputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installing the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Operating the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

OSD Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Remote Control Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the Display in Portrait Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the Display in Flat or Tilted Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Turning the Display On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Turning the Display Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Selecting the Input Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Planar PS Series User Guide i

Table of Contents

Navigating Through the Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

LAN Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Supported Operating Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Configuring VCOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Function Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Setting Up Email Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

TCP Mode, UDP Mode and UART. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

SMTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Reset Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Signal Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

PS4662T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

PS5562 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

PS5562T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

PS6562 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

PS6562T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Symptoms, Possible Causes and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Accessing Planar’s Technical Support Website. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

ii Planar PS Series User Guide

Introduction

Ranging in size from 46” – 65”, the Planar® PS Series is a line of professional large
format Full HD (1080p) LCD displays that features narrow bezels and integrated touch
options. Engineered from the ground up for extended commercial use, each Planar
PS Series model is recommended for up to 24x7 operation and comes standard with
a durable metal bezel. At double the brightness of standard televisions, Planar PS
Series LCD displays deliver vibrant images that will captivate the attention of any
audience. Planar PS Series displays also feature the latest in edge-lit LED backlight
technology, enabling each to operate at lower power, thereby reducing total cost of
ownership.

Planar PS Series 46” and 55” displays can be transformed into fully integrated touch
displays to create interactive experiences for public information, wayfinding,
corporate collaboration, and other applications. These displays offer precise multi­touch technology featuring a slim profile and a protective glass seal designed to
keep dust, dirt, and moisture away from the display.

Planar PS Series displays are logo-free, allowing the spotlight to shine on the display
screen. Unbranded bezels are perfect for portrait installations and are only available
from Planar.

From its comprehensive commercial-grade features to its integrated touch display
options, Planar PS Series LCD displays are sure to please with features including:

• Sizes range from 46” – 65”

• Designed for 24x7 operation

• Comprehensive set of inputs and control

• Logo-free, durable metal bezel

• Fully integrated multi-touch models available

Caution: This manual is intended for use by qualified service persons and end users with

experience installing LCD displays.

Planar PS Series User Guide 1

Safety Information

Safety Information

Before using the Planar PS Series, please read this manual thoroughly to help protect
against damage to property, and to ensure personnel safety.

• Be sure to observe the following instructions.

• For your safety, be sure to observe ALL the warnings detailed in this manual.

• For installation or adjustment, please follow this manual’s instructions, and refer
all servicing to qualified service personnel.

Safety Precautions

• If water is spilled or objects are dropped inside the display, remove the
power plug from the outlet immediately. Failure to do so may result in fire or

electrical shock. Contact your dealer for inspection.

• If the display is dropped or the chassis is damaged, remove the power plug
from the outlet immediately. Failure to do so may result in fire or electrical
shock. Contact your dealer for inspection.

WARNING! Wall mounts must be secure.

• If the display is hung on a wall, the wall must be strong enough to hold it.
Simply mounting it to wallboard or wall paneling won’t be adequate or safe.

Caution: The screen could be damaged by heavy pressure.

• Slight pressure on the LCD will cause distortion of the image. Heavier
pressure will cause permanent damage. Displays should be mounted where
viewers cannot touch the screen or insert small objects in the openings that will
create hazards by contacting bare conductive parts.

Caution: The front polarizer is soft and subject to scratches from sharp objects.

• The polarizer is a thin sheet of film laminated to the outside layer of glass
on the LCD screen. Take care when handling items near the screen.

• If the power cord or plug is damaged or becomes hot, turn off the main
power switch of the display. Make sure the power plug has cooled down
and remove the power plug from the outlet. If the display is still used in this

condition, it may cause a fire or an electrical shock. Contact your dealer for a
replacement.

2 Planar PS Series User Guide

Important Safety Instructions

1 Read these instructions.

2 Keep these instructions.

3 Heed all warnings.

4 Follow all instructions.

5 Do not use the display near water.

6 Clean the LCD screens with an LCD screen cleaner or LCD wipes.

7 Do not install near any heat sources such as radiators, heat registers, stoves or

other apparatus (including amplifiers) that produce heat.

8 Do not defeat the safety purpose of the polarized or grounding type plug. A

polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade or the third
prong is provided for your safety. When the provided plug does not fit into your
outlet, consult an electrician for the replacement of the obsolete outlet.

Important Safety Instructions

9 Protect the power cord from being walked on or pinched, particularly at plugs,

convenience receptacles and the point where they exit from any of the displays.

10 Only use the attachments/accessories specified by the manufacturer.

11 Unplug all displays during lightning storms or when unused for long periods of

time.

12 You must follow all National Electrical Code regulations. In addition, be aware of

local codes and ordinances when installing your system.

13 Refer all servicing to qualified service personnel. Servicing is required when any

of the displays have been damaged in any way. For example, if the AC power cord
or plug is damaged, liquid has been spilled or objects have fallen into a display,
the displays have been exposed to rain or moisture, do not operate normally or
have been dropped.

14 Keep the packing material in case the equipment should ever need to be

shipped.

15 Wall mounts must be secure. The wall must be strong enough to hold all displays,

brackets and cables.

Planar PS Series User Guide 3

Recommended Usage

16 Slight pressure on the LCD will cause distortion of the image. Heavier pressure

will cause permanent damage. Displays should be mounted where viewers
cannot touch the screen or insert small objects in the openings that will create
hazards by contacting bare conductive parts.

17 The front polarizer is soft and subject to scratches from sharp objects. The

polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD
screen. Take care when handling items near the screen.

Recommended Usage

In order to get the most out of your LCD, use the following recommended guidelines
to optimize the display.

Burn-In Versus Temporary Image Retention

Burn-in causes the screen to retain an image essentially forever, with little or no way
to correct the problem. Under normal use, an LCD will not experience burn-in, as
plasma displays do, nor will it retain images in any way.

Normal use of an LCD is defined as displaying continuously changing video patterns
or images. However, LCDs can experience temporary image retention when
recommended usage guidelines are not followed.

What is Temporary Image Retention?

Temporary image retention (TIR) can occur when a static image is displayed
continuously for extended periods of time (12 hours or longer). An electrical charge
differential may build up between the electrodes of the liquid crystal, which causes a
negative-color video image (color-inverted and brightness-inverted version of the
previous image) to be retained when a new image is displayed. This behavior is true
for any LCD device from any LCD manufacturer.

TIR is not covered under warranty. See standard warranty terms and conditions for
details. Here are some guidelines to help you avoid TIR:

• Use the LCD to show a screen saver, moving images or still pictures that change
regularly. When using high-contrast images, reposition the images frequently.

• Turn off the LCD when it is not in use. To use your source computer’s Power
Options Properties, set up your computer to turn off the display when not in
use.

4 Planar PS Series User Guide

Warranty Coverage

The following models are warranted for 24 x 7 usage:

• 46”: PS4662T

• 55”: PS5562, PS5562T

• 65”: PS6562, PS6562T

Planar recommends turning off the power for 4 hours per day for optimal
performance.

For complete warranty details, please visit www.planar.com/warranty.

Important Waste Disposal Information

Please recycle or dispose of all electronic waste in accordance with local, state, and
federal laws. Additional resources can be found online at

http://www.planar.com/about/green/.

The crossed-out wheelie bin symbol is to notify consumers in areas subject to Waste
Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU that the product
was placed on the market after August 13, 2005 and must not be disposed of with
other waste. Separate collection and recycling of electronic waste at the time of
disposal ensures that it is recycled in a manner that minimizes impacts to human
health and the environment. For more information about the proper disposal of
electronic waste, please contact your local authority, your household waste disposal
service, or the seller from whom you purchased the product.

Warranty Coverage

Planar PS Series User Guide 5

Normal Usage Guidelines

Normal Usage Guidelines

Normal use of the LCD is defined as operating in the open air to prevent heat
buildup, and without direct or indirect heat sources such as lighting fixtures, heating
ducts, or direct sunlight that can cause the modules to experience high operating
temperatures. For all modules, do not block fans or ventilation openings. If the LCD
module will be installed in a recessed area with an LCD surround or enclosure, ensure
adequate openings are applied for proper air flow and ventilation.

At 3000 meters or below, the maximum ambient operating temperature for the LCD
module cannot be above 40º C nor below the minimum ambient operating
temperature of 0º C. If one of these conditions exists, it is up to the installer to ensure
that module placement is changed, thermal shielding is provided and/or additional
ventilation is provided to keep the display within its nominal operating parameters.

Cooling Requirements

For optimal performance, active cooling by the installer should be planned for when
the ambient temperature at the top of the wall is predicted to be above the specified
ambient temperature for the panel. Cooling may be done behind the displays and
depending on the wall configuration, it may be helpful to place air ducts (AC) at
every third display tall.

VESA Mounts, General Description

VESA mounts are used to secure the Planar PS Series for display. The display can be
installed using a variety of VESA mounts available through Planar. If you do not have
a VESA mount and would like to purchase one, contact Planar.

If you purchased a VESA mount, you should have a received a separate box with
mounting supplies and an Installation manual. Follow these instructions carefully.

Keep in mind the following general installation guidelines:

• Screw length is crucial and will vary depending on the type of mount you use.
Total screw length will include the penetration length plus the length required
by the type of VESA mount in use.

Caution: Shorter screws will result in insufficient mounting strength and longer screws

could puncture parts inside the display.

• Prior to installation, make sure you know where all of the mounting points are
located.

• Follow all safety precautions outlined in the VESA Installation manual.

• Verify the parts received with the list shown in the VESA Installation manual.

6 Planar PS Series User Guide

Cleaning the Display

If dust has collected on the power plug, remove the plug from the outlet and clean
off the dust. Dust build-up may cause a fire.

Remove the power plug before cleaning. Failure to do so may result in electrical
shock or damage.

Keep the following points in mind when cleaning the surface of the display:

• When the surface of the display becomes dirty, wipe the surface lightly with a
soft clean cloth.

• If the surface requires additional cleaning, use LCD screen cleaner or LCD wipes,
which are available at most electronics stores.

• Do not let cleaner seep into the display, as it may cause electrical shock or
damage.

Cleaning the Display

Planar PS Series User Guide 7

Package Contents

Part Description Number Picture

LCD display One per box. 1

HDMI cable HDMI cable. 1

USB cable Connects to a PC for touch

functionality (touch models only).

AC power
cord

IR extender
cable

Power cord. 1

Used to receive signals from the
remote control.

1

1

Planar PS Series User Guide 8

Part Description Number Picture

Package Contents

Remote
control

Quick Start
Guide

Used to control the display (AAA
batteries included).

Quick Start Guide. 1

1

Planar PS Series User Guide 9

Planar PS Series - Standard Inputs

Touch USB (for Touch version)

RS232

LAN

DisplayPort

HDMI 1

HDMI 2

VGA

PC Audio In
IR
Audio Out

Planar PS Series - Standard Inputs

10 Planar PS Series User Guide

Installing the Display

This section explains how to install your display. We suggest that you read the entire
section before you attempt to install the unit.

Before You Begin

Make sure you have all the items in these lists before you begin unpacking and
installing your display(s).

Tools/Equipment List

Depending on your installation, you may need one or more of the following items:

• String/string level

• Digital/laser level

• Ladders/lift

• Back brace

• Stud finder (if hanging display on a wall)

Other Things You May Need

• LCD screen cleaner or LCD wipes - available at most electronics stores

• At least two very strong people to help lift units into place

Plan Your Installation

You should have a detailed plan of how the units are to be configured. The plan
should include calculations for the following:

• Power (maximum of five units per 20A circuit for 115V operation)

• Cable runs

• Ventilation and cooling requirements

• If hanging display on a wall, location of studs in the wall

Prepare Your Installation Location

You should have prepared the area where you will install the unit. If custom
enclosures are part of the installation, they must be fully designed to accommodate
the installation of the displays, as well as the installed unit and ventilation and
cooling requirements.

If your installation included a lot of construction or dust, it is highly recommended
that you clean all of the screens after the wall installation and configuration are
complete.

Planar PS Series User Guide 11

Operating the Display

OSD Keypad

The OSD keypad is located on the rear of the display.

Power Power on/Power off

Source Source selection (toggle)

 Menu Right/Increase value

 Menu Left/Decrease value

 Menu Up

 Menu Down

Menu/Exit Menu/Exit

OSD Keypad Buttons

Key Descriptions

Planar PS Series User Guide 12

Remote Control Receiver

Power ON standby indicator,
Remote control receiver

The remote control receiver is located near the keypad on the rear of the display. Use
the IR extender cable for operating the remote from the front of the display.

Remote Control Receiver

Planar PS Series User Guide 13

LED Indicators

LED Indicators

The LED indicator light is located on the rear of the display near the keypad. The
following table explains what the different colors and blink patterns mean.

Power Status Condition

Green Power on

Blinking Orange No signal

Orange Power saving mode

Off AC off

Off Power off

Using the Display in Portrait Mode

LED On

When using the display in the portrait position and looking at the rear of the display,
it should be rotated according to the arrow stickers on the back of the display. This
will allow for proper ventilation. Then select the OSD rotation of landscape or portrait
on the OSD menu (MAIN MENU > BASIC > OSD ROTATION).

Caution: Improper ventilation may shorten the life of the display.

Using the Display in Flat or Tilted Orientation

The display is not recommended for use in flat orientation for tabletop, floor, or
ceiling installations. LCD panels of this size are at risk of panel deflection, which can
cause cosmetic sagging, brightness uniformity issues, a shortened life span, and
malfunction of optional touch sensors. Installations where the display is tilted
downward or upward at an angle may also be prone to these issues and are not
recommended.

14 Planar PS Series User Guide

Using the Remote Control

Below is a picture of the remote control and its corresponding Hex codes. See the
following page for button descriptions and Hex codes.

Using the Remote Control

Planar PS Series User Guide 15

Using the Remote Control

Remote Control

Button Name

Address Data

NEC Data From

Remote (Hex Code)

Description

INFO 16559 4 0x40AF04FB Opens the Information menu

POWER 16559 28 0x40AF1CE3 Power toggle

VGA 16559 7 0x40AF07F8 Selects the VGA input

DP 1 16559 8 0x40AF08F7 Selects the DP input

HDMI 1 16559 9 0x40AF09F6 Selects the HDMI 1 input

[No label] 16559 10 0x40AF0AF5 Not used

DP 2 16559 11 0x40AF0BF4 Not used

HDMI 2 16559 12 0x40AF0CF3 Selects the HDMI 2 input

PIP POSITION 16559 26 0x40AF1AE5 Not used

OPS 16559 21 0x40AF15EA Not used

HDMI 3 16559 16 0x40AF10EF Not used

PIP 16559 17 0x40AF11EE Not used

[No label] 16559 13 0x40AF0DF2 Not used

HDMI 4 16559 22 0x40AF16E9 Not used

SWAP 16559 6 0x40AF06F9 Not used

PIP SOURCE 16559 19 0x40AF13EC Not used

 16559 2 0x40AF02FD Navigate up

 16559 1 0x40AF01FE Navigate left

MENU 16559 14 0x40AF0EF1 Opens the menu

 16559 3 0x40AF03FC Navigate right

 16559 25 0x40AF19E6 Navigate down

ENTER 16559 18 0x40AF12ED Selects the current menu item

EXIT 16559 5 0x40AF05FA Exits the menu

SCALING 16559 20 0x40AF14EB Aspect ratio toggle

FREEZE 16559 67 0x40AF43BC Not used

MUTE 16559 0 0x40AF00FF Audio mute

BRIGHTNESS 16559 23 0x40AF17E8 Opens the Brightness slider

CONTRAST 16559 24 0x40AF18E7 Opens the Contrast slider

AUTO 16559 30 0x40AF1EE1 Auto adjust on VGA

SOURCE 16559 15 0x40AF0FF0 Opens the source menu

VOLUME - 16559 27 0x40AF1BE4 Volume decrease

VOLUME + 16559 29 0x40AF1DE2 Volume increase

16 Planar PS Series User Guide

Locking/Unlocking the OSD Menus

You can lock or unlock the OSD menus by pressing a series of key commands on the
remote control. To lock the menu, press the following keys on the remote in the
order listed: ENTER, ENTER, EXIT, EXIT, ENTER and EXIT. To unlock it, simply follow the
same sequence.

Depending on whether you locked or unlocked the menu, you will see one of the
following messages on the screen.

Changing the Remote Control Battery

Remove the battery cover.

1

Slide back and remove the battery cover in the
direction of the arrow.

Locking/Unlocking the OSD Menus

2 Insert the batteries.

Align and insert two AAA batteries according
to their plus and minus ports (as indicated in
the remote control).

3 Close the battery cover.

Replace the battery cover in the direction of
the arrow and snap it back into place.

Planar PS Series User Guide 17

Turning the Display On

Turning the Display On

1 Insert the power cord into the display and into the power outlet.

2 Ensure the AC switch is set to “—“.

3 Press the power button on the remote or side control panel.

Turning the Display Off

With the power on, press the power button on the remote or side control panel to
put the LCD panel in a standby mode. To turn off power completely, turn the AC
switch to “O” or disconnect the AC power cord from the power outlet.

Note: If there is no signal for a certain period of time, the LCD panel will automatically go into

standby mode.

Adjusting the Volume

1 Using the remote, press the VOLUME - or VOLUME + to increase or decrease the

volume.

2 Press the MUTE button to temporarily turn off all sound. To restore the sound,

press the MUTE button again.

Note: The analog audio out is variable.

Selecting the Input Source

Do one of the following:

• Using the remote, press the desired source button (DP1, HDMI1, HDMI2, VGA).

• Press the source button on the display’s keypad. Use the arrow buttons () to

select one of the following input sources and press ENTER: VGA, HDMI1, HDMI2,

DISPLAYPORT.

Note: When the display cannot find a source, a “No signal” message will appear.

18 Planar PS Series User Guide

Navigating Through the Menus

1 With the power on, press MENU. The INPUT menu appears.

2 Within the menu, use , , ,  and ENTER to navigate through the menus and

adjust options.

3 Press MENU to return to the previous menu. To exit the menu system, press EXIT.

Video Menu

This menu is used for making common image adjustments.

Navigating Through the Menus

Scheme

Press  or  to select one of the following:

Options: User, Vivid, Cinema, Game, Sport;

Brightness

Increase or decrease the brightness of picture. Press  or  to select the desired level.

Range: 0~100; Default: 50

Contrast

Increase or decrease the contrast of picture. Press  or  to select the desired level.
Range: 0~100; Default: 50

Default: User

Planar PS Series User Guide 19

Video Menu

Sharpness

Saturation

Hue

Backlight

Adjust the definition of picture. Press  or  to select the desired level.
Range: 0~8; Default: 6

Adjust the brilliance and brightness. Press  or  to select the desired level.
Range: 0~100; Default: 50

Note: This function is not available when displaying PC or graphics sources.

Increase or decrease the green hue. Press  or  to select the desired level.
Range: 0~100; Default: 50

Note: This function is not available when displaying PC or graphics sources.

Increase or decrease the intensity of the LCD backlight. Press  or  to select the
desired level.

Range: 0~100; Default: 80

Color Temperature &
Gamma

Aspect Ratio

Auto Scan

Select Source

Select gamma.

Options: Off, 1.85, 1.9, 1.95, 2.0, 2.05, 2.10, 2.15, 2.2, 2.25, 2.3, 2.35, 2.4, 2.45, 2.5, 2.55, 2.6
Default: 2.2

Select color temperature.
Options: User, 3200K, 5000K, 6500K, 7500K, 9300K; Default: 9300K

Adjust the aspect ratio of the screen. The first selection is for the main source, and the
second selection is for sources 2-4.
Options: Auto, 16:9, 4:3, Native; Default: Auto

Select whether the display will automatically scan for a Main Input source.
Options: On, Off; Default: Off

Select the input source.

Options: VGA, HDMI1, HDMI2, DisplayPort

HDMI RGB Range

Select RGB range for HDMI sources.
Options: Auto, Full, Limited; Default: Auto

20 Planar PS Series User Guide

Audio Menu

Audio Menu

This menu is used for adjusting audio settings.

Volume

Bass

Tre ble

Balance

Adjust the sound. Press  or  to select the desired level.

Range: 0~100
Default: 50

Adjust the sound in low tones (bass). Press  or  to select the desired level.

Range: -6~+6
Default: 0

Adjust the sound in high tones (treble). Press  or  to select the desired level.

Range: -6~+6
Default: 0

Adjust the balance of the left and right speakers. Press  or  to select the desired level.

Range: -6~+6
Default: 0

Planar PS Series User Guide 21

Audio Menu

Audio Input

Internal Speakers

Select the audio source for the Main input.
Options: DisplayPort, HDMI1, HDMI2, Line-In

Turn the internal speaker on or off.
Default: On

22 Planar PS Series User Guide

Basic Menu

Basic Menu

This menu is used to make initial setup adjustments to the OSD (On-Screen Display)
menu and other on-screen messages.

OSD Transparency

OSD Location

OSD Rotation

OSD Language

OSD Timeout

Submenu to adjust the transparency of the OSD menu. Press  or  to select the desired
level.
Options: 0-12; Default: 0

Adjust the horizontal and vertical position of the OSD menu. Press , ,  or  to
select the desired location.

Select the OSD Rotation. Press  to select the rotation.
Options: Landscape, Portrait; Default: Landscape

Select the OSD language.

Submenu to adjust the time in seconds before the OSD menu disappears. Press  or 
to select the desired level.
Options: 5 sec, 10 sec, 20 sec, 30 sec, 60 sec; Default: 30 sec

Planar PS Series User Guide 23

Basic Menu

Power LED

Real Time Clock

Splash Screen

Message Box

Select whether a splash screen appears when the monitor is powered up.
Options: On, Off; Default: On

See the “Real Time Clock Submenu” section on page 25.

Select whether a splash screen appears when the monitor is powered up.
Options: On, Off; Default: On

Select whether a message box is displayed on screen.

Options: On, Off
Default: On

24 Planar PS Series User Guide

Basic Menu

Real Time Clock Submenu

This menu is used to set the internal clock of the display, and to power on and power
off the display at preset times if desired.

Current Time

Timer Mode

Set the year, month, day, and time of day.

Select how to configure the timer events.
Options: User Mode, Workday Mode, Everyday Mode; Default: User Mode

Planar PS Series User Guide 25

Basic Menu

Real Time Clock Submenu – User Mode

User Mode

Select the power on/off time for each day of the week.
Options: Disable, Enable

Use the arrow keys to specify the on and off times.

26 Planar PS Series User Guide

Real Time Clock Submenu – Workday Mode

Basic Menu

Workday Mode

Select the power on/off time for Monday–Friday, Saturday, and Sunday.
Options: Disable, Enable

Use the arrow keys to specify the on and off times.

Planar PS Series User Guide 27

Basic Menu

Real Time Clock Submenu – Everyday Mode

Everyday Mode

Select the power on/off time for all days of the week.
Options: Disable, Enable

Use the arrow keys to specify the on and off times.

28 Planar PS Series User Guide

Advanced Menu

Advanced Menu

Auto Adjustment

Image Position

Phase

Clock

Pixel Orbit

Force the display to reacquire and lock to the input signal (VGA source only). This is useful
when the signal quality is marginal. Note: This feature does not continually reacquire the
signal.
Options: No, Yes; Default: No

Adjust the horizontal and vertical position of the image (VGA source only). Press , ,
 or  to select the desired location.

Adjust the phase of the displayed signal (VGA source only). Press  or  to select the
desired level.
Range: 0~63

Adjust the clock of the displayed signal (VGA source only). Press  or  to select the
desired level.
Range: 0~100

Create slight frame motion to help avoid image retention.
Options: On, Off; Default: Off

Planar PS Series User Guide 29

Advanced Menu

Baud Rate

Smart Light Control

Power Saving Config

Ethernet Setup

Select the baud rate of the display’s RS-232 port.
Options: 115200, 38400, 19200, 9600; Default: 19200

Enable dynamic contrast (DCR) or ambient light sensor.

Options: Off, DCR, Light Sensor; Default: Off

Options: Wake on VGA, Wake on All, Always On; Default: Wake on VGA

Note: For Wake on VGA and Wake on All, the display will enter power saving mode if no
signal is received for 5 minutes.

See the “Ethernet Setup” section on page 31.

Factory Reset

Restore all settings to their default.
Options: No, Yes; Default: No

30 Planar PS Series User Guide

Advanced Menu

Ethernet Setup

This menu configures the display’s RS-232 and Ethernet communication ports.

Enable Network

IP Address Settings

Power Status Alert

Source Status Alert

Signal Lost Alert

Load Default

Enable the display’s built-in Ethernet port.
Options: No, Yes; Default: No

Enable Dynamic IP mode or set the static IP address of the display’s Ethernet port.

Enable an automatic alert when the display is powered down.
Options: No, Yes; Default: No

Enable an automatic alert when the source is changed.
Options: No, Yes; Default: No

Enable an automatic alert when the video signal is lost.
Options: No, Yes; Default: No

Load default communication settings.
Options: No, Yes; Default: No

Planar PS Series User Guide 31

Advanced Menu

Device MAC

Shows the MAC address of the display.

Assigning an IP Address to the Display

To assign an IP address to your display, access the IP Address Settings Menu in the
Communication menu. Consult your system administrator if you do not know how
to configure the parameters shown in the menu.

The default settings are shown below.

Item Setting

Dynamic IP Disable

Static IP Address 192.168.2.1

Subnet Mask 255.255.255.0

Gateway 192.168.2.1

DNS Addr. 192.168.2.1

32 Planar PS Series User Guide

System Menu

System Menu

This read-only menu provides information on the active sources and the latest
firmware version.

Planar PS Series User Guide 33

Using the Touch Screen

Using the Touch Screen

You can use the touch screen to control your Windows, Mac or Linux operating
system. The Planar PS Series is HID compliant, delivering up to 10 points of touch on
both Windows and Linux without a driver. Single touch only is supported for Mac
operating systems. To achieve more than single touch Mac support, drivers will need
to be installed, which can be found on http://www.planar.com/support.

Note: Ensure that you have installed the USB cable on the display to a computer.

34 Planar PS Series User Guide

LAN Control

The Planar PS Series supports extending access to the RS232 commands over a
network connection using a virtual COM port (VCOM). The VCOM driver can be found
on http://www.planar.com/support.

Note: RS232 commands over LAN can be achieved by opening a TCP connection to Port 23

to the display. The LAN control functionality is most frequently used by control systems, and
they won’t be able to use the VCOM drivers

Supported Operating Systems

The utility supports the following operating systems:

• Windows 7

• Windows 8 and 8.1

• Windows 10

Planar PS Series User Guide 35

Installation

Installation

Use the following instructions to install the VCOM driver.

1 Launch the vcomsetup.exe file.

2 You may see a security warning similar to the following example. Click Run to

continue.

36 Planar PS Series User Guide

Installation

3 The vcomsetup.exe installer installs both the VCOM virtual serial port and also a

utility (WinPcap) for finding your displays on the network. Follow the steps in the
two installers, accepting defaults and license agreements as needed.

Planar PS Series User Guide 37

Installation

4 When the installers are finished, you will see a VCOM icon on your desktop and

you find two new folders in your start menu: IC Plus corp (with VCOM sub folder)
and WinPcap. If you need to uninstall the software, there are shortcuts to uninstall
from these menus.

38 Planar PS Series User Guide

Configuring VCOM

Open a browser
and link to the
display’s web
service

Configure the
display’s IP
address

Search by
IP address

Search for the
display’s in same
domain

Use the VCOM shortcut to launch the VCOM setup utility. The utility starts up on the
Device Info page, shown below. The controls on this page allow you to find and
configure each display that you want to access via virtual COM ports.

Configuring VCOM

Planar PS Series User Guide 39

Configuring VCOM

Create a
virtual
COM port

Remove an
existing virtual
COM port

Click on COM Mapping to display the COM Mapping page, shown below. The
controls on this page allow you to make virtual COM ports and select the display to
which you want to map each virtual COM port.

40 Planar PS Series User Guide

Function Descriptions

Search

In the Device Info page, click the Search icon. This function searches for any devices
that are connected to the same network segment (maximum of 254 devices) as your
PC. Any devices found will be listed in the Device Info table.

Function Descriptions

Search By IP

On the Device Info page, click the Search by IP icon. This function searches for any
devices in the given IP address range. Any devices found will be listed in the Device
Info table.

Planar PS Series User Guide 41

Configure IP Address

Configure IP Address

This function allows you to configure the network settings of the selected device. We
recommend using the on-screen menus or the web interface described in the User
Guide instead of this function.

Note: To cancel this function, scroll to the bottom and click the Cancel button.

Web

Click the Web icon to launch your default browser and link it to the display’s web
service.

42 Planar PS Series User Guide

Adding a Virtual COM Port

To add a virtual COM port, click the Add icon on the COM Mapping page to open the
following dialog window.

Adding a Virtual COM Port

Select the display you want to control from the table and accept defaults, as shown.
Make a note of the COM number assigned to the new VCOM port. Click OK to create
the new port. The new port appears in the COM Mapping table.

Planar PS Series User Guide 43

Removing a COM Port

You can view details for the virtual COM port device using Device Manager, shown
below.

Removing a COM Port

On the COM Mapping page, select the COM port you want to delete and click the

REMOVE button.

44 Planar PS Series User Guide

Setting Up Email Alerts

The web service allows you to configure the settings required to send email alerts. If
you are not using email alerts, you do not need to use the web service and can skip
this section.

Login

When you direct your browser to the network IP address of the display, you are
prompted to login as shown here.

The default ID is admin and the default password is system.

Note: Cookies and JavaScript must be enabled in your browser.

Note: If your session times out or if you enter an incorrect ID or password, you will see the

following message.

Planar PS Series User Guide 45

Login

When you first login, you will see the System Status page, as shown here.

46 Planar PS Series User Guide

Administrator

Click on the word Administrator under the Planar logo to show/hide these menu
items.

Authentication Configuration

Set user ID and password for login to the web service.

Administrator

System IP Configuration

You can view and/or change the network settings here. However, for best results, we
recommend that you use the on-screen display menus.

If your network requires a VLAN tag, your network administrator will give you a
number from 1 to 4094 to enter here.

Planar PS Series User Guide 47

System Status

System Status

• Kernel version - Shows the firmware version for the network interface.

• MAC Address - Shows the unique address assigned to the network interface.

• Nickname - Enter a device tag, up to 12 characters. This tag will appear in email
alerts, which help you identify the source of the alert.

Load Default Setting

1 Click the LOAD button to return the network interface to default settings.

2 After a few seconds, you will see a green box with the message “Setting Saved

RESET.” Click the RESET button to restart the network interface.

48 Planar PS Series User Guide

3 Make sure the IP address in your browser is correct and then click OK.

4 When the process is complete, you should see the login page again.

Firmware Update and Boot Loader Upgrade

In most cases, you will not need to update firmware for the network interface. If you
do, contact Planar’s Technical Support Department. See "Accessing Planar’s Technical
Support Website" on page 63 for more information.

WARNING! Do not use the controls in these two sections unless you have received a specific

procedure and firmware from Planar. Following improper procedures can disable the net­work interface and require factory repair service.

Firmware Update and Boot Loader Upgrade

Planar PS Series User Guide 49

TCP Mode, UDP Mode and UART

TCP Mode, UDP Mode and UART

For normal operation, you will not need to change any settings on these pages. If you
do need to change information, Planar’s Technical Support Department will provide
you with more information.

SMTP

50 Planar PS Series User Guide

Reset Device

Your network administrator must provide information for the following fields:

• Enable SMTP - Make sure this checkbox is checked. Port 25 is the default.

• SMTP Server Address - Name or IP address of the mail server.

• SMTP Login Information - If required, check the ENABLE box and enter a
username and password.

• Mail to - Enter the destination email addresses. Separate multiple addresses
with a semi-colon.

• Mail from - Enter the email address from which you want to send alerts.

You can edit the subject and body of the email warnings, which are sent when there
is a power status change, source change and signal lost. The SMTP 04 and 05
warnings are not used.

Reset Device

Click the RESET button to reboot the network interface. Note that the current
settings are not changed.

Planar PS Series User Guide 51

Signal Compatibility

Signal

Typ e

PC 640x48059.94031.46925.175xxxVESA DMT, CEA-861-F Format 1

Resolution

800x60060.31737.87940.000xxxVESA DMT

848x48059.65929.83031.500xxxVESA CVT

1024x76860.00448.36365.000xxxVESA DMT

1280x76849.92939.59365.250xxxVESA CVT

1280x76859.99547.39668.250xxxVESA CVT-R

1280x76859.87047.77679.500xxxVESA CVT

1280x80059.91049.30671.000xxxVESA DMT

1280x80059.81049.70283.500xxxVESA CVT

1280x96060.00060.000108.000xxxVESA DMT

1280x102460.02063.981108.000xxxVESA DMT

1366x76859.79947.72084.750xxxVESA CVT

1400x105049.96554.113100.000xxxVESA CVT

1400x105059.94864.744101.000xxxVESA CVT-R

1400x105059.97865.317121.750xxxVESA CVT

Frame

Rate

(Hz)

Line
Rate

(kHz)

Pixel

Rate

(MHz)

HDMI

VGA

DisplayPort

References

1440x90059.90155.46988.750xxxVESA DMT

1440x90059.88755.935106.500xxxVESA CVT

1600x120060.00075.000162.000xxxVESA DMT

1920x108049.92955.621141.500xxxVESA CVT

1920x108059.93466.587138.500xxxVESA CVT-R

1920x120059.95074.038154.000xxxVESA CVT-R

1680x105049.97454.121119.500xxxVESA CVT

1680x105059.95465.290146.250xxxVESA CVT

EDTV 480p 60 31.469 27.000 x x ITU-R BT.1358, CEA-861-F Format 17

& 18

576p 50 31.250 27.000 x x SMPTE 125M, CEA-861-F Format 6 &

7

Planar PS Series User Guide 52

Signal Compatibility

Signal

Typ e

Resolution

Frame

Rate

(Hz)

Line
Rate

(kHz)

Pixel

Rate

(MHz)

HDMI

VGA

References

DisplayPort

HDTV 1080i 50 28.125 74.500 x x SMPTE 274M, CEA-861-F Format 20

1080i 60 33.750 74.250 x x SMPTE 274M, CEA-861-F Format 5

720p 50 37.500 74.250 x x SMPTE 296M, CEA-861-F Format 19

720p 60 45.000 74.250 x x SMPTE 296M, CEA-861-F Format 4

1080p 50 56.250 148.500 x x SMPTE 274M, CEA-861-F Format 31

1080p 60 67.500 148.500 x x SMPTE 274M, CEA-861-F Format 16

Planar PS Series User Guide 53

Specifications

Item PS4662T

LCD Panel

Resolution 1920x1080

Aspect Ratio 16:9

Screen Size 46" 55" 65"

Orientation Landscape/Portrait

Brightness (Typ.)

Contrast Ratio 4000:1

Viewing Angle (Typ.) 178°

Response Time (Typ.) 6.5ms 8ms

Color Gamut 72% NTSC

Display Color 1.07 billion

Connectivity

Standard Inputs DisplayPort 1.1, HDMI 1.4b x 2, VGA

Audio Output Line out

PS5562

PS5562T

500 cd/m

(10-bit depth)

2

PS6562

PS6562T

Control and Monitoring LAN RJ45, RS232 In, IR, Keypad

Mechanical

Display Dimensions 42.1" x 24.4" x 2.87"

(1068.9mm x 620.5mm x

73mm)

Bezel Width 0.85" (21.7mm) Standard: 0.71" (18mm)

Display Weight 64 lbs (29 kg) Standard: 68 lbs (31 kg)

Mounting VESA 400 mm x 400 mm

Fanless Yes

Speakers 10W x 2 built-in

Standard: 49.3" x 28.5" x

2.26" (1252mm x 722.8mm
x 57.4mm)

Touch: 49.6" x 28.6" x 2.91"

(1259.2mm x 725.2mm x

73.9mm)

Touch: 0.79" (20.1mm)

Touch: 86 lbs (39 kg)

Standard: 57.6" x 33" x

2.35" (1464.2mm x

839.2mm x 59.7mm)

Touch: 58.1" x 33.6" x 2.96"

(1476.8mm x 852.8mm x

75.2mm)

Standard: 0.67" (16.9mm)

Touch: 0.82" (20.8mm)

Standard: 83 lbs (38 kg)

Touch: 109 lbs (49 kg)

Planar PS Series User Guide 54

Specifications

Item PS4662T

PS5562

PS5562T

PS6562

PS6562T

Usage

Recommended Usage 24x7

Backlight E-LED D-LED

Backlight Life 30,000 hours min

Power Source

Power Consumption (Typ.) 81W 108W 165W

BTU/hr (Typ.) 81W x 3.42 BTU = 277

BTU/hr

Standby Power

108W x 3.42 BTU = 369

BTU/hr

< 0.5W

165W x 3.42 BTU = 564

BTU/hr

Consumption

Input Voltage / Frequency AC 100-240V

50-60 Hz

Environment

Storage Temperature Min -4°F ~ Max 140°F (-20°C ~ 60°C)

Operating Temperature Min 32°F ~ Max 104°F (0-40°C) at up to 3000 m

Humidity 20-85% RH

Approvals FCC Class A, cTUVus, CE

Planar PS Series User Guide 55

Dimensions

15.75

400.0

15.75

400.0

5.93

150.7

3.73

94.9

1.25

31.76

1.43

36.25

4X M8x1.25 15mm

21.04

534.5

12.21

310.3

KEYPAD

IR SENSOR

1.77

45.0

2.9

74.79

AC POWER IN

(IEC C14)

2X SPEAKER2X SPEAKER

24.43

620.5

22.72

577.0

ACTIVE AREA

40.35

1025.0

ACTIVE AREA

42.08

1068.9

.86

21.8

.86

21.8

.86

22.0

.86

22.0

46

1176

PS4662T

Planar PS Series User Guide 56

PS5562

5.10

129.6

15.75

400.0

5.13

130.4

2.62

66.6

15.75

400.0

3.44

87.4

4X M8x1.25 15mm

14.23

361.4

24.65

626.0

KEYPAD

IR SENSOR

1.33

33.9

2.26

57.4

2X SPEAKER2X SPEAKER

.71

18.0

49.29

1252.0

28.46

722.8

.71

18.0

.71

18.0

.71

18.0

55

1397

27.04

686.8

ACTIVE AREA

47.87

1216.0

ACTIVE AREA

PS5562

Planar PS Series User Guide 57

PS5562T

5.24

133.2

15.75

400.0

5.24

133.2

2.72

69.0

15.75

400.0

3.44

87.4

4X M8x1.25 15mm

14.28

362.6

24.79

629.6

IR SENSOR

KEYPAD

1.96

49.9

2.89

73.4

AC POWER IN

(IEC C14)

2X SPEAKER2X SPEAKER

49.57

1259.2

28.55

725.2

26.89

683.0

ACTIVE AREA

47.91

1217.0

ACTIVE AREA

55

1396

.83

21.1

.83

21.1

.83

21.1

.83

21.1

PS5562T

58 Planar PS Series User Guide

PS6562

4X M8x1.25 15mm

5.17

131.4

15.75

400.0

5.17

131.4

.91

23.1

15.75

400.0

1.57

39.9

16.52

419.6

28.82

732.1

7.87

200.0

KEYPAD

IR SENSOR

2X SPEAKER

1.29

32.7

3.22

81.7

AC POWER IN

(IEC C14)

56.31

1430.4

ACTIVE AREA

31.71

805.4

ACTIVE AREA

65

1640

57.65

1464.2

33.04

839.2

.67

16.9

.67

16.9

.67

16.9

.67

16.9

PS6562

Planar PS Series User Guide 59

PS6562T

15.75

400.0

15.75

400.0

5.42

137.7

5.46

138.7

1.18

29.9

1.84

46.7

8X M8x1.25 15mm

16.79

426.4

29.07

738.4

7.87

200.0

KEYPAD

IR SENSOR

2X SPEAKER

1.90

48.2

3.83

97.2

AC POWER IN

(IEC C14)

56.50

1435.2

ACTIVE AREA

31.94

811.2

ACTIVE AREA

65

1646

58.14

1476.8

33.57

852.8

.86

21.9

.86

21.9

.86

21.9

.86

21.9

PS6562T

60 Planar PS Series User Guide

Troubleshooting

Symptoms, Possible Causes and Solutions

Below are different symptoms that you might encounter as you install your Planar PS
Series display. First look at the different symptoms to see if you can find your issue.
And then look at the possible cause and try the suggested solution(s). If you still are
not able to resolve your issue, please contact Planar’s Technical Support Department.

Symptom: No Image Is Displayed

Solution

Make sure the correct source is selected.

Solution

Make sure the main power switch is turned ON.

Solution

Check that the source equipment is operating correctly.

Solution

Make sure the input signal is compatible with this display.

Symptom: The Image Is Not Centered

Solution

Make sure the input signal is compatible with this display.

Symptom: The Remote Control Doesn’t Work

Solution

Make sure the batteries are new and are installed correctly.

Solution

Make sure the remote control sensor is plugged in correctly.

Solution

Make sure the remote is aimed towards the back of the display, where the sensor is
located.

Planar PS Series User Guide 61

Symptom: The Picture Color Looks Poor

Symptom: The Picture Color Looks Poor

Solution

Check the picture settings.

Reset the display.

62 Planar PS Series User Guide

Accessing Planar’s
Technical Support
Website

Go to http://www.planar.com/support to locate the following support documents
and resources:

• User Guide

• RS232 User Manual

• Touchscreen drivers

• Standard warranties

• Planar support hotline number and email

Planar PS Series User Guide 63

Accessing Planar’s Technical Support Website

64 Planar PS Series User Guide

Index

A

adjusting volume, 18
administrator in web service, 47
audio settings menu, 19
authentication configuration page, 47
avoiding temporary image retention, 4

B

basic settings menu, 19
batteries

changing in the remote, 17

C

cleaning the display, 7
connecting

touch screen, 34

cooling requirements, 6

L

LAN control, 35
locking, 17

M

menus

audio settings, 19
basic settings, 19
display settings, 19
image settings menu, 19
using, 19

N

navigating, 19
navigating menus, 19
network interface

resetting, 51

normal usage guidelines, 6

D

default setting

loading in web service, 48

display settings menu, 19

E

exemptions for product use, 8

I

image settings menu, 19
input source

selecting, 18

installation, 11

safety precautions, 3
introduction, 1
ip system configuration, 47

O

osd menus, 17, 19

unlocking, 17

P

package contents, 8
product usage

exemptions, 8

R

recommended usage, 4
remote control

changing the batteries, 17
using, 15

resetting the network interface, 51

Planar PS Series User Guide i

Index

RS232 network connection, 35

S

safety

during installation, 3

information, 2

precautions, 2

precautions during use, 4
selecting input source, 18
service plans, ii
signal compatibility, 52
SMTP setup page, 50
specifications, 54
supported timings, 52
system ip configuration page, 47
system status page, 46, 48

T

temporary image retention

avoiding, 4

definition, 4
timings, 52
TIR

see temporary image retention

touchscreen

using the touchscreen, 34
troubleshooting, 54
turning off the displays, 18
turning on the displays, 18

exemptions, 8
information, ii

web service, 45

administrator, 47
authentication configuration, 47
loading default setting, 48
reset device, 51
SMTP setup page, 50
system ip configuration, 47
system status, 46
system status page, 48

U

using the remote, 15

V

VCOM

configuration, 39

driver installation, 36
vesa mounts, 6
volume, 18

W

warranty

Planar PS Series User Guide ii