Planar PS6574KT, PS5574K, PS6574K, PS5574KT, PS5074KT Users Manual

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Planar PS Series 4K Displays User Manual
020-1384-00A
User Manual
Planar PS Series 4K Displays
PS5074K PS5074KT PS5574K PS5574KT PS6574K PS6574KT
Planar PS Series 4K Displays User Manual
020-1384-00A
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Copyright © October 2019 by Leyard Optoelectronics Co., Ltd. and Planar Systems, Inc.
All rights reserved.
This document may not be copied in any form without permission from Leyard or Planar. Information in this document is subject to change without notice.
Trademark Credits Windows™ is a trademark of Microsoft Corp. All other companies are trademarks or registered trademarks of their respective companies.
Disclaimer The information contained in this document is subject to change without notice. Leyard and Planar
Systems, Inc. makes no warranty of any kind with regard to this material. While every precaution has been taken in the preparation of this manual, the Company shall not be liable for errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Warranty and Service Plans Planar warranty and service plans will help you maximize your investment by providing great support,
display uptime, and performance optimization. From post-sale technical support, to a full suite of depot services, our services are performed by trained employees. When you purchase a Planar product, you get more than a display; you get the service and support you need to maximize your investment. To find the latest warranty and service information regarding your Planar product, please visit http://www.planar.com/support or http://www.leyard.com/en/support/
Part Number: 020-1384-00A
Planar PS Series 4K Displays User Manual
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Table of Contents
Introduction ............................................................................................................................. 5
1. Safety Information .............................................................................................................. 6
2. Safety Precautions ............................................................................................................. 6
2.1 Important Safety Instructions: ................................................................ ................... 7
3. Recommended Usage ....................................................................................................... 8
3.1 Burn-In Versus Temporary Image Retention ............................................................ 8
3.2 Warranty Coverage .................................................................................................. 8
3.3 Important Waste Disposal Information ...................................................................... 9
3.4 Normal Usage Guidelines ......................................................................................... 9
4. VESA Mounts, General Description ................................................................................. 10
5. Cleaning the Display ........................................................................................................ 11
Package Contents ................................................................................................................ 12
6. Installing the Cable Clips ................................................................................................. 14
7. Standard Inputs ............................................................................................................... 15
Installing the Display ................................................................................................................. 16
8. Before You Begin ............................................................................................................. 16
8.1 Tools/Equipment List ...............................................................................................16
8.2 Other Things You May Need ...................................................................................16
8.3 Plan Your Installation...............................................................................................16
8.4 Prepare Your Installation Location ...........................................................................17
8.5 Cable Length Recommendations ............................................................................17
Operating the Display .......................................................................................................... 18
9. OSD Keypad .................................................................................................................... 18
10. Remote Control Receiver ................................................................................................. 19
11. Installing IR Extender ....................................................................................................... 20
12. LED Indicators ................................................................................................................. 21
13. Using the Display in Portrait Mode ................................................................................... 22
14. Using the Display in Flat or Tilted Orientation .................................................................. 22
15. Using the Touch Screen .................................................................................................. 23
16. Using the Remote Control ................................................................................................ 24
16.1 Locking/Unlocking the OSD Menus ..................................................................27
17. Basic Remote Functions ................................ ................................................................ .. 28
17.1 Turning the Display On .....................................................................................28
17.2 Turning the Display Off .....................................................................................28
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17.3 Adjusting the Volume .......................................................................................28
17.4 Selecting the Input Source ...............................................................................28
17.5 Navigating Through the Menus .........................................................................28
18. Input Menu ....................................................................................................................... 29
19. Picture Menu ................................................................................................................... 30
19.1 Picture Menu – Color Control Submenu ...........................................................32
20. Audio Menu ..................................................................................................................... 33
21. OSD Settings Menu ......................................................................................................... 34
22. Setup Menu ..................................................................................................................... 36
23. Advanced Setup Menu..................................................................................................... 40
24. Communication Menu ...................................................................................................... 42
25. Information Menu ............................................................................................................. 45
26. OSD Android Settings Menu ............................................................................................ 46
26.1 Android Main Menu ..........................................................................................46
26.2 Apps .................................................................................................................47
26.3 Storage ............................................................................................................47
External Control.................................................................................................................... 48
Signal Compatibility ............................................................................................................ 49
Color Subsampling Support .............................................................................................. 51
Specifications ....................................................................................................................... 52
Dimensions ............................................................................................................................ 54
PS5074K ......................................................................................................................... 54
PS5074KT ....................................................................................................................... 55
PS5574K ......................................................................................................................... 56
PS5574KT ....................................................................................................................... 57
PS6574K ......................................................................................................................... 58
PS6574KT ....................................................................................................................... 59
Troubleshooting ................................................................................................................... 60
Accessing the Planar Technical Support Website ........................................................ 61
Index ....................................................................................................................................... 62
Planar PS Series 4K Displays User Manual
020-1384-00A
Introduction
The Planar® PS Series 4K line of TAA-compliant large format LCD displays is designed for digital signage applications. From static content viewing to content interaction, Planar PS Series 4K displays have you covered for a variety of retail, corporate or museum applications.
Available in 50", 55" and 65", the models feature narrow, logo-free bezels, slim profiles and 500­nit range brightness, delivering sleek looks and beautiful image quality. With an embedded Android® operating system, each model is capable of supporting cloud-based digital signage
applications. With embedded WiFi, there’s no need to physically connect the display to a
network, so it can be installed wherever needed. For interactive content, multi-touch models are also available.
Each Planar PS Series 4K display is excellent for 24x7 operation and supports either landscape or portrait oriented mounting. Planar PS Series 4K displays deliver vibrant ultra-high definition images and messages that captivate the attention of any audience.
Caution: This manual is intended for use by qualified service persons and end users with experience installing LCD displays.
Introduction
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1. Safety Information
Before using the Planar PS Series 4K, please read this manual thoroughly to help protect against damage to property, and to ensure personnel safety.
Be sure to observe the following instructions.
For your safety, be sure to observe ALL the warnings detailed in this manual.
For installation or adjustment, please follow this manual’s instructions, and refer all
servicing to qualified service personnel.
2. Safety Precautions
If water is spilled or objects are dropped inside the display, remove the power plug from the outlet immediately. Failure to do so may result in fire or electrical shock. Contact
your dealer for inspection.
If the display is dropped or the chassis is damaged, remove the power plug from the outlet immediately. Failure to do so may result in fire or electrical shock. Contact your
dealer for inspection.
WARNING! Wall mounts must be secure.
If the display is hung on a wall, the wall must be strong enough to hold it. Simply
mounting it to wallboard or wall paneling won’t be adequate or safe.
Caution: The screen could be damaged by heavy pressure.
Slight pressure on the LCD will cause distortion of the image. Heavier pressure will cause permanent damage. Displays should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contacting bare conductive parts.
Caution: The front polarizer is soft and subject to scratches from sharp objects.
The polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD screen. Take care when handling items near the screen.
If the power cord or plug is damaged or becomes hot, turn off the main power switch of the display. Make sure the power plug has cooled down and remove the power plug from the outlet. If the display is still used in this condition, it may cause a fire or an
electrical shock. Contact your dealer for a replacement.
Introduction
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2.1 Important Safety Instructions:
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use the display near water.
6. Clean the LCD screens with an LCD screen cleaner or LCD wipes.
7. Do not install near any heat sources such as radiators, heat registers, stoves or other
apparatus (including amplifiers) that produce heat.
8. Do not defeat the safety purpose of the polarized or grounding type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. When the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.
9. Protect the power cord from being walked on or pinched, particularly at plugs,
convenience receptacles and the point where they exit from any Planar large format LCD display.
10. Only use the attachments/accessories specified by the manufacturer.
11. Unplug all displays during lightning storms or when unused for long periods of time.
12. In instances where a power surge has occurred and a display no longer has an image,
the display power will need to be reset.
13. You must follow all National Electrical Code regulations. In addition, be aware of local
codes and ordinances when installing your system.
14. Refer all servicing to qualified service personnel. Servicing is required when any of the
displays have been damaged in any way, such as the AC power cord or plug is damaged, liquid has been spilled or objects have fallen into a product, the products have been exposed to rain or moisture, do not operate normally or have been dropped.
15. Keep the packing material in case the equipment should ever need to be shipped.
16. Wall mounts must be secure. The wall must be strong enough to hold displays brackets,
cables and accessories. Seismic engineers should be consulted in areas prone to earthquakes.
17. Slight pressure on the LCD will cause distortion of the image. Heavier pressure will
cause permanent damage. Displays should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contacting bare conductive parts.
18. The front polarizer is soft and subject to scratches from sharp objects. The polarizer is a
thin sheet of film laminated to the outside layer of glass on the LCD screen. Take care when handling items near the screen.
19. Caution: There is a risk of explosion if the battery is replaced with incorrect type.
Dispose of used batteries according to local regulations.
Introduction
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3. Recommended Usage
In order to get the most out of your LCD, use the following recommended guidelines to optimize the display.
3.1 Burn-In Versus Temporary Image Retention
Burn-in causes the screen to retain an image essentially forever, with little or no way to correct the problem. Under normal use, an LCD will not experience burn-in, as plasma displays do, nor will it retain images in any way.
Normal use of an LCD is defined as displaying continuously changing video patterns or images. However, LCDs can experience temporary image retention when recommended usage guidelines are not followed.
What is Temporary Image Retention?
Temporary image retention (TIR) can occur when a static image is displayed continuously for extended periods of time (12 hours or longer). An electrical charge differential may build up between the electrodes of the liquid crystal, which causes a negative-color video image (color­inverted and brightness-inverted version of the previous image) to be retained when a new image is displayed. This behavior is true for any LCD device from any LCD manufacturer.
TIR is not covered under warranty. See standard warranty terms and conditions for details. Here are some guidelines to help you avoid TIR:
Use the LCD to show a screen saver, moving images or still pictures that change
regularly. When using high-contrast images, reposition the images frequently.
Turn off the LCD when it is not in use. To use your source computer’s Power Options
Properties, set up your computer to turn off the display when not in use.
3.2 Warranty Coverage
The following models are warranted for 24 x 7 usage:
50”: PS5074K, PS5074KT
55”: PS5574K, PS5574KT
65”: PS6574K, PS6574KT
Planar recommends turning off the power for 4 hours per day for optimal performance. For complete warranty details, please visit www.planar.com/warranty.
Introduction
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3.3 Important Waste Disposal Information
Please recycle or dispose of all electronic waste in accordance with local, state, and federal laws. Additional resources can be found online at http://www.planar.com/about/green/.
The crossed-out wheelie bin symbol is to notify consumers in areas subject to Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU that the product was placed on the market after August 13, 2005 and must not be disposed of with other waste. Separate collection and recycling of electronic waste at the time of disposal ensures that it is recycled in a manner that minimizes impacts to human health and the environment. For more information about the proper disposal of electronic waste, please contact your local authority, your household waste disposal service, or the seller from whom you purchased the product.
3.4 Normal Usage Guidelines
Normal use of the LCD is defined as operating in the open air to prevent heat buildup, and without direct or indirect heat sources such as lighting fixtures, heating ducts, or direct sunlight that can cause the modules to experience high operating temperatures. For all modules, do not block fans or ventilation openings. If the LCD module will be installed in a recessed area with an LCD surround or enclosure, ensure adequate openings are applied for proper air flow and ventilation.
At 3000 meters or below, the maximum ambient operating temperature for the LCD module cannot be above 40º C nor below the minimum ambient operating temperature of 0º C. If one of these conditions exists, it is up to the installer to ensure that module placement is changed, thermal shielding is provided and/or additional ventilation is provided to keep the display within its nominal operating parameters.
Cooling Requirements
For optimal performance, active cooling by the installer should be planned for when the ambient temperature at the top of the wall is predicted to be above the specified ambient temperature for the panel. Cooling may be done behind the displays and depending on the wall configuration.
Introduction
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4. VESA Mounts, General Description
VESA mounts are used to secure the Planar PS Series 4K Display. The display can be installed using a variety of VESA mounts available through Planar. If you do not have a VESA mount, and would like to purchase one, contact Planar.
If you purchased a VESA mount, you should have a received a separate box with mounting supplies and an installation manual. Follow these instructions carefully.
Caution: Shorter screws will result in insufficient mounting strength and longer screws could puncture parts inside the display. The device may fall, causing serious personal injury or death. To prevent injury, this device must be securely attached to the wall in accordance with the installation instructions supplied with the mount. The mount must be secured to the VM Series display using the four M6x1.0 VESA mounting locations, and 5mm - 10mm thread engagement is required for secure mounting. Select the correct screw/spacer combination for the mount.
Prior to installation, make sure you know where all of the mounting points are located.
Follow all safety precautions outlined in the VESA Installation manual.
Verify the parts received with the list shown in the VESA Installation manual.
Introduction
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5. Cleaning the Display
If dust collects on the power plug, remove the plug from the outlet and clean off the dust. Dust build-up may cause a fire.
Remove the power plug before cleaning. Failure to do so may result in electrical shock or damage.
Keep the following points in mind when cleaning the surface of the display:
When the surface of the display becomes dirty, wipe the surface lightly with a soft clean
cloth.
If the surface requires additional cleaning, use LCD screen cleaner or LCD wipes, which
are available at most electronics stores.
Do not let cleaner seep into the display, as it may cause electrical shock or damage.
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Package Contents
Part
Description
Number
Picture
LCD Display
One per box.
1
HDMI Cable
HDMI cable.
1
AC Power Cord (US)
Power cord (US)
1
AC Power Cord (EU)
Power cord (EU)
1
IR Extender Cable
Receive signals from the remote control.
1
Package Contents
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Part
Description
Number
Picture
USB Cable
Connects to a PC for touch functionality (touch models only).
1
Remote Control
Used to control the display (AAA batteries included)
1
Cable Clips
Used to clamp and organize the cables.
2
Wi-Fi Antenna
2.4G 2dBi Dipole Antenna
1
Quick Start Guide
Quick start guide.
1
Package Contents
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6. Installing the Cable Clips
Use the cable clips included in the Accessory Kit to assist with cable management. These clips snap into place in the locations shown in the image below.
Package Contents
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7. Standard Inputs
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Installing the Display
This section explains how to install your display. We suggest that you read the entire section before you attempt to install the unit.
8. Before You Begin
Make sure you have all the items in these lists before you begin unpacking and installing your
display(s).
8.1 Tools/Equipment List
Depending on your installation, you may need one or more of the following items:
String/string level
Digital/laser level
Ladders/lift
Back brace
Stud finder (if hanging display on a wall)
8.2 Other Things You May Need
LCD screen cleaner or LCD wipes - available at most electronics stores
At least two very strong people to help lift unit into place
8.3 Plan Your Installation
You should have a detailed plan of how the units are to be configured. The plan should include calculations for the following:
Power maximums reference below by display size:
PS5074K(T): 8 units max per 20A circuit for 115V operation 。 PS5574K(T): 6 units max per 20A circuit for 115V operation 。 PS6574K(T): 8 units max per 20A circuit for 115V operation
Cable runs
Ventilation and cooling requirements
If hanging display on a wall, location of studs in the wall
Installing the Display
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8.4 Prepare Your Installation Location
Prepare the area where you will install the unit. If custom enclosures are part of the installation, they must be fully designed to accommodate the installation of the displays, the installed units, and ventilation and cooling requirements.
If your installation includes a lot of construction or dust, it is highly recommended that you clean all of the screens after the wall installation and configuration are complete.
8.5 Cable Length Recommendations
Cable length performance may vary between different cables and sources. The recommended maximum cable lengths are as follows:
HDMI
4K @ 50/60Hz: 5m (15 ft) maximum
4K @ 24/25/30Hz: 15m (50 ft) maximum
1080p @ 60Hz and lower resolutions: 20m (65 ft) maximum
DisplayPort
8m (25 ft) maximum
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Operating the Display
9. OSD Keypad
The OSD keypad is located on the left side of the display.
OSD Keypad Buttons
Key
Descriptions
POWER
Power on / Power off
Menu Down
Menu Up
Menu Left / Decrease value / Volume -
+
Menu Right / Increase value / Volume +
SOURCE
Source Selection
MENU
Menu Open / Close
Operating the Display
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10. Remote Control Receiver
The remote control receiver is located on a module on the rear side of the display. Pull down the module to provide front facing sensor visibility. See the drawing below for reference. Use the IR extender cable to improve remote control distance and angular performance.
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