Planar LA2250RTPW User Manual

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LA2250RTPW Open Frame Touch Screen Monitor

USER’S GUIDE

www.planar.com

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The information contained in this document is subject to change without notice. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be reproduced,translated to another language or stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission. Windows is a registered trademark of Microsoft, Inc. Other brand or product names are trademarks of their respective holders.

The test results show that this device meets the FCC rules. Those limits are set to protect residential areas from the devices with harmful emission. This device will produce, use and radiate radio frequency energy. In addition, failure to follow the user’s manual to install or use this device might produce harmful interference with radio communication. Not withstanding the foregoing, it does not guarantee that this type of harmful interference does not occur in some special installations. The interference caused by this device to the reception of radio or television signals may be veriﬁ ed by turning it on and off. Any changes or modiﬁ cations to this TFT LCD would void the user’s authority to operate this device.

For more information on how to recycle your product, please visit WWW.PLANAR.COM/GREEN.

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Table of Contents

Usage Notice

Precautions............................................................................................................................. 1

Introduction

About LA2250RTPW ............................................................................................................. 2

Touch Screen for LA2250RTPW ........................................................................................... 2

Package Overview ................................................................................................................. 3

Installation

Product Overview ........................................................................................................ 4

Front View .............................................................................................................. 4

Bottom View .......................................................................................................... 4

Attaching the L-Brackets .............................................................................................. 5

Side Mount for Your Monitor ........................................................................................ 6

VESA Mount for Your Monitor ...................................................................................... 8

Connecting the Display (Figure 10.1) ........................................................................... 9

(Figure 10.1) ...........................................................................................................10

User Controls

Back Panel Controls ...................................................................................................11

How to Use the OSD Menus .......................................................................................12

On-Screen Display Menus ..........................................................................................13

Appendix

Troubleshooting ..........................................................................................................14

Warning Signal ...........................................................................................................15

No Signal ...............................................................................................................15

Going to Sleep.......................................................................................................15

Out of Range .........................................................................................................15

Product Dimensions ...................................................................................................16

Compatibility Modes ...................................................................................................17

Touch Screen Driver Installation .................................................................................18

LA2250RTPW Calibration Instruction .....................................................................19

LA2250RTPW Install Instruction ............................................................................21

Technical Support .......................................................................................................22

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Usage Notice

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! Warning - To prevent the risk o this product to rain or moisture. ! Warning - Please do not open or disassemble the product as this ma

tric shock.

re or shock hazards, do not expose

Precautions

Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit.

Do:

• Turn off the product before cleaning.

• Touch screen surface may be cleaned using a soft clean cloth moistened with mild window glass commercial cleaners or 50/50 mixture of water and isopropyl alcohol.

• Use a soft cloth moistened with mild detergent to clean the display housing.

• Use only high quality and safety approved AC/DC adapter.

• Disconnect the power plug from AC outlet if the product is not going to be used for an extended period of time.

Don’t:

• Do not touch the LCD Display screen surface with sharp or hard objects.

• Do not use abrasive cleaners, waxes or solvents for your cleaning.

• Do not operate the product under the following conditions:

- Extremely hot, cold or humid environment.

- Areas susceptible to excessive dust and dirt.

- Near any appliance generating a strong magnetic ﬁ eld.

- In direct sunlight.

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Introduction

About LA2250RTPW

The LA2250RTPW is a 21.5" ﬂ at panel screen with an active matrix, thin-ﬁ lm transistor

(TFT) edge-lit LED liquid crystal display (LCD).

This unit is to be used as commercial and light industrial equipment only.

Features include:

• Direct Analog signal input

• Direct Digital signal input

• Edge-lit LED LCD

• 1920 x 1080 resolution

• 21.5" viewable display area - 16:9 aspect ratio

• 31.47 ~ 82.3 KHz horizontal scan

• 56 ~ 75 Hz high refresh rate

• 0.24825mm x 0.24825mm pixel pitch

• Auto adjustment function

• Multilingual OSD user control

• 100 mm VESA mount

• Touch screen with USB controller

Touch Screen for LA2250RTPW

• Projected Capactive touch screen for ﬁ nger input only

• Number of Touch Points: 10

• Surface: Glare treatment

• Interface: USB controller

• Hardness of surface: ≥7H

• Transmittance: 90±5%

• HID: Windows® 7/8

• Driver: VISTA, XP, 2000, CE, XP Embedded,

Linux kernel 2.6.x (32 bit & 64 bit), Apple® Mac OS

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Package Overview

LCD Display Power Cord VGA Signal Cable

DVI-D Cable USB Cable ( A to B )DC Power Supply

Side Brackets

Landing Strip Bracket Screws

(Quantity 4)

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Installation

Product Overview

• Front View

• Bottom View

VGA

DVI

RJ Type

DC IN

USB

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Attaching the L-Brackets

Depending on your mounting scheme, you may use the L-brackets to mount your displays onto your wall or device. Find a suitable location for attaching L-brackets. A. The left and right sides B. The top and bottom

Bracket

Note:

You will need a screwdriver to attach the L-brackets. Your kiosk touch monitor includes two L-brackets and four screws (M4x8). This equipment is intended to be mounted in accordance with the proper hardware and the installation instructions supplied with the product. Use of mounting brackets or screws other than those speciﬁ ed in the installation instructions may cause a hazard.

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Side Mount For Your Monitor

This monitor can be mounted to a wooden or concrete wall with 4 screws and a pair brackets on the opposite sides (see page 5)

33.0 mm

230.0 mm

1.6 mm

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Customer -Supplied Panel Material Recommendations

1. Wooden wall: Ø4.5mm thru holes for M4 screws w/nuts, or no thru holes, screws for wood 4mm.

2. Sheet metal: concealed head threaded studs M4 w/nuts.

RECOMMENDED CUSTOMER PANEL CUT-OUT

531.4 mm

518.4 mm

214.0 mm

180.0 mm

4-R5.9

180.0 mm

314.3 mm

214.0 mm

327.3 mm

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VESA Mount for Your Monitor

This monitor conforms to the VESA Flat Panel Mounting Physical Mounting Interface standard which deﬁ nes a physical mounting interface for ﬂ at panel monitors, and corresponding with the standards of ﬂ at panel monitor mounting devices, such as wall and table arms. The VESA mounting interface is located on the back of your monitor.

To mount the monitor on a UL certiﬁ ed swing arm or other mounting ﬁ xture, follow the instructions included with the mounting ﬁ xture to be used.

100.0 100.0

106.7100.0

6-M4

VESA Mounting Interface

Warning!

Please select the proper screws!

The distance between the back cover surface and the bottom of the screw hole is 8 mm. Please use four M4 screws diameter with proper length to mount your monitor. Please note: the mounting stand must be able to support at least 17.6 lbs (8Kg).

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Connecting the Display (Figure 10.1)

To setup this display, please refer to the following ﬁ gure and procedures.

1. Be sure all equipment is turned off.

2. Connect the DC plug to the power connector on the monitor and the other end into an electrical outlet (10.1).

3. Connect the D-SUB or DVI cable from the display’s D-SUB or DVI input connector to the D-SUB or DVI connector of your host computer and tighten the screws (10.1).

4. Connect the USB cable from the USB port of your display to the USB port (10.1) of your computer.

5. Conﬁ gure the touch screen. Refer to the “Touch Screen Driver Installation” section on page 18.

6. Once the touch screen is conﬁ gured, the monitor is ready for use.

Notice!

To ensure the LCD display works well with your computer, please conﬁ gure the display mode of your graphics card to make it less than or equal to 1920 x 1080 resolution and make sure the timing of the display mode is compatible with the LCD display.

We have listed the compatible “Video Modes” of your LCD display in the appendix (on page 17) for your reference.

Applicable external power supply: Lite-On/PA-1051-0

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(Figure 10.1)

(Optional)

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User Controls

Back Panel Controls

Icon Key Name

Down

Select

Power

OSD

Key

Menu off status Menu on status

Menu appear Menu disappear/return to main item

Brightness Main item select up/Adjust up

Contrast Main item select down/Adjust down

Enter/Select sub-item function

Power On/Off

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How to Use the OSD Menus

1. Press the “MENU” button to pop up the “on-screen menu” and press “Up” or “Down” button

to select among the ﬁ ve functions in the main menu.

2. Choose the adjustment items by pressing the “Select” button.

3. Adjust the value of the adjustment items by pressing the “Up” or “Down” button.

4. With the OSD menu on screen, press “ Menu” button to return main menu or exit OSD.

5. The OSD menu will automatically close, if you have left it idle for a pre-set time.

6. To Lock the OSD / Power menu buttons, please follow the instructions below.

(Please note: the monitor has to be turned ON with a valid signal pre-set)

(a.) Press “Menu” key , the OSD menu will pops upon display.

(b.) Press and hold the “Menu” key again with the OSD menu on the screen, the OSD

menu will disappear. Then press the “Power” key 1 time while the menu key is still

being pressed. The “Lock/Unlock” menu will appear for 3 seconds.

(c.) Use the “Select” key to select OSD or Power setting then set at “Lock” by pushing the

“UP” or “Down” button.

(d.) When the “UP” or “Down” button is released, the previous setting will be saved and

exit the “Lock/Unlock” menu automatically.

7. To Unlock the OSD / Power menu buttons, please follow the instructions below.

(Please note: the monitor has to be turned ON with a valid signal pre-set)

(a.) Press and hold the “Menu” key then press the “Power” key simultaneously, the “Lock/

Unlock” menu will appear for 3 seconds.

(b.) Use the “Select” key to select OSD or Power setting then set at “Unlock” by pushing the

“UP” or “Down” button.

(c.) When the “UP” or “Down” button is released, the previous setting will be saved and exit

the “Lock/Unlock” menu automatically.

Please note:

a. When the OSD Lock function is selected, this indicates that all the buttons except “power”

button are now disabled.

b. When the Power Lock function is selected, this indicates that the power key is disabled;

user can not to turn off the monitor by “Power” key.

Icon Key Name

Down

Select

Power

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On-Screen Display Menus

Main OSD Menu:

ITEM CONTENT

Contrast The monitor luminance level control.

Brightness The monitor backlight level control.

Auto Adjust Fine-tune the image to full screen automatically.

Left/Right Moving screen image horizontal position to left or right.

Up/Down Moving screen image vertical position to up or down.

Horizontal size The screen image horizontal dot clock adjustment.

Fine The screen image pixel phase adjustment.

OSD Left/Right Moving OSD menu horizontal position to left or right.

OSD Up/Down Moving OSD menu vertical position to up or down.

OSD Time out OSD auto-disappear time selection.

OSD Language

Factory Reset Factory default value restored.

RGB Color temperature selection. (9300K, 6500K, 5500K, 7500K, User)

OSD menu language selection. ( English, French, Japanese, Deutsch, Spanish, Italian, Traditional Chinese and Simpliﬁ ed Chinese)

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Appendix

Troubleshooting

IIf you are experiencing trouble with the display, refer to the following. If the problem persists, please contact your local dealer or our service center.

Problem: No image appears on screen.

► Check that all the I/O and power connectors are correctly and well connected as described in the “Installation” section. ► Make sure the pins of the connectors are not crooked or broken.

Problem: Partial Image or incorrectly displayed image.

► Check to see if the resolution of your computer is higher than that of the display. ► Reconﬁ gure the resolution of your computer to make it less than or equal to 1920 x 1080.

Problem: Image has vertical ﬂ ickering line bars.

► Use “Horizontal size” to make an adjustment. ► Check and reconﬁ gure the display mode of the vertical refresh rate of your graphic card to make it compatible with the display.

Problem: Image is unstable and ﬂ ickering

► Use “Fine” to make an adjustment.

Problem: Image is scrolling

► Check and make sure the VGA signal cable (or adapter) is securely connected. ► Check and reconﬁ gure the display mode of the vertical refresh rate of your graphics card to make it compatible with the display.

Problem: Vague image (characters and graphics)

► Use “Horizontal size” to make an adjustment. If this problem still exists, use “Fine” to make an adjustment.

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Warning Signal

If you see warning messages on your screen, this means that the display cannot receive a

clean signal from the computer graphics card.

Below are the three kinds of warning signals you may receive. Please check the cable

connections or contact your sales representative or our service center for more information.

No Signal

This message means that the display has been powered on but it cannot receive any signal

from the computer graphics card. Check all the power switches, power cables, and VGA/DVI

signal cable.

Going to Sleep

The display will enter power saving mode when experiencing a sudden signal disconnecting

problem. The monitor can be activated by pressing any keyboard, triggering the mouse or

touching the screen.

Out of Range

This message means that the signal of the computer graphic card is not compatible with the LCD display. When the signal is not included in the “Video Modes” list we have listed in the Appendices of this manual, the monitor will display this message.

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Product Dimensions

517.4 mm

313.3 mm

Front View Side View

100.0 mm 100.0 mm

100.0 mm 106.7 mm

46.0 mm

Back View

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Compatibility Modes

Mode Resolution H-Frequency(khz) V-Frequency(hz)

IBM VGA 720X400 31.47 70

IBM VGA 640X480 31.47 60

Apple MacII 640X480 35.00 66

VESA VGA 640X480 37.86 72

VESA VGA 640X480 37.50 75

VESA VGA 800X600 35.16 56

VESA VGA 800X600 37.88 60

VESA VGA 800X600 48.08 72

VESA VGA 800X600 46.88 75

Apple Mac 832X624 49.72 75

VESA XGA 1024X768 48.36 60

VESA XGA 1024X768 56.48 70

VESA XGA 1024X768 60.02 75

VESA SXGA 1280X1024 64.00 60

VESA SXGA 1280X1024 80.00 75

VESA SXGA 1152X864 67.50 75

VESA SXGA 1280X960 60.00 60

WXGA+ 1440X900 56.00 60

WXGA+ 1440X900 70.60 75

WSXGA+ 1680X1050 65.20 60

WSXGA+ 1680X1050 (VGA only) 82.30 75

VESA WXGA 1280X768 47.776 60

WSXGA+ 1920X1080 67.50 60

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Touch Screen Driver Installation

The LA2250RTPW is available with USB connection. The touch driver is available at www.

planar.com/support for these operating systems: Windows® 7/8, VISTA, XP, 2000, CE, XP

Embedded, Linux kernel 2.6.x (32 bit & 64 bit), Apple® Mac OS. (Windows 7/8 Multi touch

without driver)

Please Note:

1. The LA2250RTPW is Microsoft® Windows® HID (Human Interface Device)

compatible if you use the USB touch screen interface. No additional software driver is

required for general operation of the touch screen. A calibration tool can be installed for

improved touch position accuracy. See “Optional Calibration Tool Install” section for more

information.

2. For LA2250RTPW, the system requires 15 seconds for Windows 7 to install/uninstall the

touch driver while turning power on/off or plugging/unplugging USB cable.

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LA2250RTPW Calibration Instruction:

Calibrating the touch screen in Windows 7/8:

1. Tap the Start button, Control Panel and then Hardware and Sound.

2. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input.

3. On the Display tab, under Display options, tap Calibrate and then Yes to allow the program to make changes.

4. Follow the on-screen instructions to calibrate the touch screen.

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