Planar LA1500R, LA1500RTS, LA1500RTR User Manual 2

LA1500R,
LA1500RTR,
and LA1500RTS

USER’S GUIDE

www.planar.com

The information contained in this document is subject to change without
notice. This document contains proprietary information that is protected
by copyright. All rights are reserved. No part of this document may be
reproduced, translated to another language or stored in a retrieval system, or
transmitted by any means, electronic, mechanical, photocopying, recording,
or otherwise, without prior written permission.

Windows is a registered trademark of Microsoft, Inc.

Other brands or product names are trademarks of their respective holders.

European Union 2002/95/EC Directive on the Restriction of Hazardous Substances (RoHS)

In February 2003, the European Union issued Directive 2002/95/EC on the Restriction
of Hazardous Substances, commonly known as RoHS, in certain electrical and
electronic equipment. It restricts the use of six hazardous substances, including lead
(Pb).

The Directive states that all new products within its scope, placed on the European
market after July 1, 2006 must be compliant with its requirements.

Planar Systems Inc. is fully in support of and compliant with EU Directive 2002/95/EC
for applicable products within its scope.

A Planar part number will be modi ed with an “LF” su x designation to indicate RoHS
compliance, as shown on the part number label a xed to the display and on the box
containing the display.

Important Recycle Instructions:

Lamp(s) inside this product contain mercury. This product may contain
other electronic waste that can be hazardous if not disposed of properly.
Recycle or dispose in accordance with local, state, or federal Laws. For more
information, contact the Electronic Industries Alliance at WWW.EIAE.ORG.
For lamp speci c disposal information check WWW.LAMPRECYCLE.ORG.
For more information on how to recycle your product, please visit

WWW.PLANARSYSTEMS.COM/GREEN.

Revision Control

DATE: DESCRIPTION:

March 2004 Document number 020-0319-00A
March 2005 Document number 020-0319-00B
June 2006 Document number 020-0319-01A
February 2008 Document number 020-0319-02A
May 2010 Document number 020-0319-02B
July 2011 Document number 020-0319-03A

2 LA1500R, LA1500RTR and LA1500RTS User’s Guide (020-0319-03 Rev. A)

Contents

Usage Notice

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Introduction

About the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Package Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Installation

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

User Controls

Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

On-Screen Display Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Appendix

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Warning Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Product Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Video Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Touch Screen Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Support and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

LA1500R, LA1500RTR, and LA1500RTS User’s Guide (020-0319-03 Rev. A) 3

Usage Notice

WARNING – To prevent the risk of  re or shock hazards, do not
expose this product to rain or moisture.

WARNING – Please do not open or disassemble the product as this
may cause electric shock.

Precautions

Follow all warnings, precautions and maintenance as recommended in this
user’s guide to maximize the life of your unit.

Do:

 Turn o the product before cleaning.
 LCD front surface may be cleaned using a soft clean cloth
moistened with mild window glass commercial cleaners or
50/50 mixture of water and isopropyl alcohol.
 Use only the high quality and safety approved AC/DC power
adapter that comes with your monitor.
 Disconnect the power plug from AC outlet if the product is not
used for an extended period of time.

Don’t:

 Do not touch the LCD display screen surface with sharp or hard
objects.
 Do not use abrasive cleaners, waxes or solvents for cleaning.
 Do not operate the product under the following conditions:

- Extremely hot, cold or humid environment.

- Areas susceptible to excessive dust and dirt.

- Near any appliance generating a strong magnetic  eld.

- In direct sunlight.

4 LA1500R, LA1500RTR and LA1500RTS User’s Guide (020-0319-03 Rev. A)

Introduction

About Planar’s LA1500R / LA1500RTR / LA1500RTS

The LA15 products all have a 15”  at panel screen with an active matrix,
thin- lm transistor (TFT) liquid crystal display (LCD).

Features include:

 Direct analog graphics signal input

 Active matrix TFT LCD technology

 1024 x 768 XGA resolution

 15” viewable display area

 31.5 ~ 60.2 kHz horizontal scan

 56 ~ 75 Hz refresh rate

 0.297mm x 0.297mm pixel pitch

 250 cd/m2(typ.) brightness

 600:1(typ.) contrast ratio

 L/R=80°/80°,U/D=+80°/-80° viewing angle, CR=10

 Tr+Tf = 8ms (typ.) response time

 2 Cold Cathode Flourescent Lamps (CCFL) with 50,000 hrs life

 Auto-adjustment function

 Multilingual OSD user controls

 VESA DPMS power saving

 Durable touch screen

 VESA rear mounting 75mm x 75mm standard

 Operating temperature = 5°C to 35°C

 Storage temperature = -20°C to 60°C

LA1500R, LA1500RTR, and LA1500RTS User’s Guide (020-0319-03 Rev. A) 5

Touch Screen for LA1500RTR

Resistive for  nger interface

 Surface: Anti-glare treatment

 Interface: USB

 Durability: 35 million touches at a single point

 Hardness: 2H MIN (As provided in JIS K5400)

 Operating force: Finger - < 50g (average)

 Transmittance: 76% (typ.)

 Driver: Windows® 7, Vista, XP, 2000, ME, 98, NT 4.0, CE, XP Embedded

Apple® Mac OS, Linux

6 LA1500R, LA1500RTR and LA1500RTS User’s Guide (020-0319-03 Rev. A)

Touch Screen for LA1500RTS

Surface Acoustic Wave (SAW) touch screen for  nger and stylus input

 Surface: Anti-glare treatment

 Interface: Dual RS-232 Serial/USB controller

 Durability: 50 million touches at a single point

 Hardness of surface: Mohs’ Hardness rating of 7

 Operating force: Typicaly less than 85g

 Transmittance: 92±5%

 Driver: Windows® 7, Vista, XP, 2000, ME, 98, NT 4.0, CE, XP Embedded

Apple® Mac OS, Linux

LA1500R, LA1500RTR, and LA1500RTS User’s Guide (020-0319-03 Rev. A) 7

Package Overview

LCD Display

VGA Signal Cable

USB Cable

(for LA1500RTR/

LA1500RTS)

Power Adapter

Landing Strip

RS-232 Cable

(for LA1500RTS only)

Power Cord

“L” Bracket, 2 pcs

8 LA1500R, LA1500RTR and LA1500RTS User’s Guide (020-0319-03 Rev. A)

Installation

Product Overview

• Front View

• Rear View

LCD Display

Connector Ports “A”

Connector Ports “B”

LA1500R, LA1500RTR, and LA1500RTS User’s Guide (020-0319-03 Rev. A) 9

• Connector Ports “A”

• Connector Ports “B”

(For LA1500RTR/LA1500RTC)

USB

10 LA1500R, LA1500RTR and LA1500RTS User’s Guide (020-0319-03 Rev. A)

Connecting the display (Figure 1.1)

To set up this display, please refer to the following  gure and procedures.

1. Be sure all equipment is o .

2. Connect the DC power cord to the power connector. Plug one end of the
AC power cord into the power adapter, and the other end into an electrical
outlet(1).

3. Connect the VGA signal cable from display VGA input connector to the
15-pin VGA connector of your host computer and tighten the screws(2).

4. For the LA1500RTR or the LA1500RTS touch screen models con gure the
touch screen. Refer to the “Touch Screen Driver Installation” section on
page 24.

5. Turn on your computer, display and video source.

Notice: To ensure the LCD display works well with your computer, con gure

the display mode of your graphic card to less than or equal to 1024 x
768 resolution and make sure timing of the display mode is compat­ible with the LCD panel. “Video Modes” of this LCD panel are listed in
the appendices for your reference.

LA1500R, LA1500RTR, and LA1500RTS User’s Guide (020-0319-03 Rev. A) 11

Figure 1.1

*

* For LA1500RTS only

12 LA1500R, LA1500RTR and LA1500RTS User’s Guide (020-0319-03 Rev. A)

User Controls

Front Panel Controls

Menu button

Select / Auto

Brightness Minus /
Minus

Brightness Plus /
Plus

Power Switch

Power LED

Displays the OSD menus.

Select- To select the adjustment items
from OSD menus.
Auto- To activate the “Auto Adjustment”
function to obtain an optimum image.

1. Decreases the brightness of the
display image.

2. Decreases value of the adjustment
items.

1. Increases the brightness of the
display image.

2. Increases value of the adjustment
items.

Switches on/o the power of the LCD
display.

1. Green indicates the display is
turned on.

2. Amber indicates the display is in
power-saving mode.

LA1500R, LA1500RTR, and LA1500RTS User’s Guide (020-0319-03 Rev. A) 13

How to Use the OSD Menus

1. Press the “Menu” button to pop up the on-screen menu and to select
between the four main menus.

2. Choose the adjustment items by pressing the “+” and “-” buttons.

4. The OSD menu will automatically close, if you have left it idle for a pre-set
amount of time.

14 LA1500R, LA1500RTR and LA1500RTS User’s Guide (020-0319-03 Rev. A)

On-Screen Display Menus

Main OSD Menu:

Main Menu Sub Menu Function Description

Sharpness 1-4

Reset No/Yes

SRGB / 9300K

Color Setting

Color Adjustment­Red

Color Adjustment­Green

Color Adjustment­Blue

7200K / 6500K
5000K / User de ned

0-100

0-100

0-100

Adjust the sharpness of the
image.

Returns the display parameters
of the current mode to its
factory default settings.

Adjusts the color temperature.

It allows you to adjust the red
color of the display.

It allows you to adjust the
green color of the display.

It allows you to adjust the blue
color of the display.

LA1500R, LA1500RTR, and LA1500RTS User’s Guide (020-0319-03 Rev. A) 15

Appendix

Troubleshooting

If you are experiencing trouble with the LCD display, refer to the following. If
the problem persists, please contact your local dealer or visit Planar Support
at www.planar.com/support. See support contact information on rear cover.

Problem: No image appears on screen.

 Check that all the I/O and power connectors are installed correctly and

well connected as described in the “Installation” section.

 Make sure the pins of the connectors are not crooked or broken.
 Recon gure the resolution of your computer to make it less than or

equal to 1024 x 768.

Problem: Partial image or incorrectly displayed image.

 Check to see if the resolution of your computer is higher than that of the

LCD display.

 Recon gure the resolution of your computer to make it less than or

equal to 1024 x 768.

Problem: Image has  ickering vertical line bars.

 Use “Clock” to make an adjustment.
 Check and recon gure the display mode of the vertical refresh rate of

your graphic card to make it compatible with the LCD display.

Problem: Image is unstable and  ickering

 Use “Phase” to make an adjustment.

Problem: Image is scrolling

 Check and make sure the VGA signal cable (or adapter) is well

connected.

 Check and recon gure the display mode of the vertical refresh rate of

your graphic card to make it compatible with the LCD display.

Problem: Ghosting image (characters and graphics)

 Use “Clock” to make an adjustment. If the problem persists,

use “Phase” to make an adjustment.

16 LA1500R, LA1500RTR and LA1500RTS User’s Guide (020-0319-03 Rev. A)

Warning Signal

If you see warning messages on your LCD screen, this means that the LCD
display cannot receive a clean signal from the computer graphics card.

There may be three sources for this problem. Please check the cable
connections or contact Planar for more information.

 No Signal
This message means that the LCD display has been powered on but
it cannot receive any signal from the computer graphic card. Check
all the power switches, power cables, and VGA signal cable.

 Going to Sleep
This message means that the LCD display is under the power
saving mode. In addition, the LCD display will enter the sleep mode
when experiencing a sudden signal disconnecting problem.

 Out of Range
This message means that the signal of the computer graphic card
is not compatible with the LCD display. When the signal is not included
in the “Video Modes” list we have listed in the Appendices of this
manual, the LCD display will display this message.

LA1500R, LA1500RTR, and LA1500RTS User’s Guide (020-0319-03 Rev. A) 17

Product Dimensions

LA1500RTR - Front View:

LA1500RTR Front View

18 LA1500R, LA1500RTR and LA1500RTS User’s Guide (020-0319-03 Rev. A)

LA1500R - Front and Side View:

LA1500R Front View

LA1500R Side View

LA1500R, LA1500RTR, and LA1500RTS User’s Guide (020-0319-03 Rev. A) 19

LA1500RTS - Front and Side View:

LA1500RTS Front View

LA1500RTS Side View

20 LA1500R, LA1500RTR and LA1500RTS User’s Guide (020-0319-03 Rev. A)

LA1500R/RTR/RTS - Rear View:

LA1500R/RTR/RTS Rear View

LA1500R, LA1500RTR, and LA1500RTS User’s Guide (020-0319-03 Rev. A) 21

Video Modes

The monitor supports the following industry-standard combinations of screen
resolution and refresh rates. Other combinations are possible, but may require
adjustments to the image.

For the optimal performance, set your computer to a screen resolution of
1024 x 768 at a 60 Hz refresh rate.

Mode Resolution

IBM VGA 640 x 350 70 31.5

IBM VGA 640 x 400 70 31.5

IBM VGA 720 x 400 70 31.5

IBM VGA 640 x 480 60 31.5

VESA VGA 640 x 480 72 37.9

VESA VGA 640 x 480 75 37.5

VESA SVGA 800 x 600 56 35.2

VESA SVGA 800 x 600 60 37.9

VESA SVGA 800 x 600 72 48.1

VESA SVGA 800 x 600 75 46.9

VESA XGA 1024 x 768 60 48.4

VESA XGA 1024 x 768 70 56.5

VESA XGA 1024 x 768 75 60.0

V. Frequency
(Hz)

H. Frequency
(kHz)

22 LA1500R, LA1500RTR and LA1500RTS User’s Guide (020-0319-03 Rev. A)

Touch Screen Driver Installation

Driver Installation for LA1500RTR:
Resistive Touch screen with USB Connection (TouchKit Driver)

The LA1500RTR is available with USB connection. The touch driver is located
at www.planar.com/support for these operating systems: Windows® 7, VISTA,

XP, 2000, ME, 98, NT 4.0, CE, XP Embedded, Linux, Apple® Mac OS.

Please Note: The LA1500RTR is Microsoft® Windows® HID (Human Interface

Device) compatible if you use the USB touch screen interface. No additional
software driver is required for general operation of the touch screen. A
calibration tool can be installed for improved touch position accuracy. See
“Optional Calibration Tool Install” section for more information.

LA1500RTR Optional Calibration Tool Install

If you would like to use the Optional Calibration Tool, follow the instructions
below. Please note: the calibration tool supports Windows® 7, VISTA, XP,

and 2000 operating systems via USB only.

1. Select the monitor size and then model name.

2. Click on the “Load Utility” button that appears to the right of the model
name.

3. The HID calibration tool will automatically open. From here the user can
choose to do the following:

a. 4 Points Calibration
b. 9 Points Linearization
c. 25 Points Linearization
d. Clear
e. Draw Test
f. Advanced. In the Advanced settings area the user may do the

following:
i. Adjust the Double Click Area.
ii. Enable auto right click and adjust the auto right click time.
iii. Choose to be either in the HID Mouse Mode or HID Digitizer Mode

iv. Simply click the “Apply” button once the settings are  nalized.

LA1500R, LA1500RTR, and LA1500RTS User’s Guide (020-0319-03 Rev. A) 23

LA1500RTR Install Instructions

If you are using a PC running Windows® 7, VISTA, XP, 2000, ME, 98, NT4.0,
follow the instructions below:

1. Power on the PC.

2. Be sure the USB cable is connected from the PC to the LCD display.

3. Follow the step-by-step instructions as shown on the pop-up windows.

If you are using a PC running Windows® XP Embedded,
follow the instructions below:
Express:

1. Power on the computer.

2. Make sure that the USB cable is connected to the computer.

3. Make sure that your EWF is disabled. If your EWF is enabled, please
disable the EWF by using the EWF Manager command.

4. Once the EWF is disabled click on the XP driver at www.planar.com/
support and follow the step-by-step instructions as shown on the
pop-up windows.

Custom:

1. Power on the computer.

2. Make sure that the USB cable is connected to the computer.

3. Follow the step-by-step instructions found in the zipped  le at
www.planar.com/support.

If you are using a PC running Windows® CE,
follow the instructions below:

1. Power on the computer.

2. Make sure that the USB cable is connected to the computer.

3. Using Platform Builder, build an image  le by following the step-by-step
instructions found in the zipped  le at www.planar.com/support.

If you are using a PC running Linux or Apple® Mac OS,
follow the instructions below:

1. Power on the computer.

2. Make sure that the USB cable is connected to the computer.

3. Follow the step-by-step instructions found in the zipped  le at
www.planar.com/support.

24 LA1500R, LA1500RTR and LA1500RTS User’s Guide (020-0319-03 Rev. A)

Driver Installation for LA1500RTS:
SAW Touch screen with RS232 and USB Connections (TouchKit Driver)

The LA1500RTS is available with both RS232 and USB connections. The touch
driver is located at www.planar.com/support for these operating systems:

Windows® 7, VISTA, XP, 2000, ME, 98, NT 4.0, CE, XP Embedded, Linux,
Apple® Mac OS.

Please Note: The LA1500RTS is Microsoft® Windows® HID (Human Interface

Device) compatible if you use the USB touch screen interface. No additional
software driver is required for general operation of the touch screen. A calibra­tion tool can be installed for improved touch position accuracy. See “Optional
Calibration Tool Install” section for more information.

LA1500RTS Optional Calibration Tool Install

If you would like to use the Optional Calibration Tool, follow the instructions
below. Please note: the calibration tool supports Windows® 7, VISTA, XP,

and 2000 operating systems via USB only.

1. Select the monitor size and then model name.

2. Click on the “Load Utility” button that appears to the right of the model
name.

3. The HID calibration tool will automatically open. From here the user can
choose to do the following:

a. 4 Points Calibration
b. 9 Points Linearization
c. 25 Points Linearization
d. Clear
e. Draw Test
f. Advanced. In the Advanced settings area the user may do the following:
i. Adjust the Double Click Area.
ii. Enable auto right click and adjust the auto right click time.
iii. Choose to be either in the HID Mouse Mode or HID Digitizer Mode
iv. Simply click the “Apply” button once the settings are  nalized.

LA1500R, LA1500RTR, and LA1500RTS User’s Guide (020-0319-03 Rev. A) 25

LA1500RTS Install Instructions

If you are using a PC running Windows® 7, VISTA, XP, 2000, ME, 98, NT4.0,
follow the instructions below:

1. Power on the PC.

2. Be sure the USB or the RS-232 Serial cable is connected from the PC to the
LCD display.

3. Follow the step-by-step instructions as shown on the pop-up windows.

If you are using a PC running Windows® XP Embedded,
follow the instructions below:
Express:

1. Power on the computer.

2. Make sure that the RS232 or USB cable is connected to the computer.

3. Make sure that your EWF is disabled. If your EWF is enabled, please dis­able the EWF by using the EWF Manager command.

4. Once the EWF is disabled click on the XP driver at www.planar.com/sup­port and follow the step-by-step instructions as shown on the pop-up
windows.

Custom:

1. Power on the computer.

2. Make sure that the RS232 or USB cable is connected to the computer.

3. Follow the step-by-step instructions found in the zipped  le at www.
planar.com/support.

If you are using a PC running Windows® CE,
follow the instructions below:

1. Power on the computer.

2. Make sure that the RS232 or USB cable is connected to the computer.

3. Using Platform Builder, build an image  le by following the step-by-step
instructions found in the zipped  le on www.planar.com/support.

If you are using a PC running Linux or Apple® Mac OS,
follow the instructions below:

1. Power on the computer.

2. Make sure that the RS232 or USB cable is connected to the computer.

3. Follow the step-by-step instructions found in the zipped  le at www.
planar.com/support.

26 LA1500R, LA1500RTR and LA1500RTS User’s Guide (020-0319-03 Rev. A)

When changing the Touch Interface (RS-232 or USB),
please follow the instructions below:

1. Uninstall the touch driver.

2. Re-start the computer.

3. Remove the original Touch Interface (RS-232 or USB).

4. Connect the computer to the Touch Interface (RS-232 or USB) that you
would like to use.

5. Load the driver found at www.planar.com/support, and then follow the
step-by-step instructions as show on monitor.

PLEASE NOTE!
Don’t plug in both the RS-232 and USB cables!
Doing so may cause a driver con ict, making your touch screen inoperable.

LA1500R, LA1500RTR, and LA1500RTS User’s Guide (020-0319-03 Rev. A) 27

Support and Service

Planar is a US company based in Beaverton, Oregon and Espoo, Finland with
a worldwide sales distribution network.

Visit Planar at http://www.planar.com/support for product registration,
operations manuals, line drawings, touch screen drivers, warranty information
and access to Planar’s Technical Library for online troubleshooting.

To speak with Planar Customer Support please have your model and serial number
available and dial one of these numbers:

Americas Support

Tel: 1-866-PLANAR1 (866-752-6271) or [phone]
Hours: M-F, 8am - 8pm Eastern Time | M-F, 5am - 5pm Paci c Time

Europe and Asia-Paci c Support

Tel: [phone]
Hours: M-F, 7am - 4pm CET

Toll or long distance charges may apply.

28 LA1500R, LA1500RTR and LA1500RTS User’s Guide (020-0319-03 Rev. A)

Planar Systems, Inc.
Customer Service
24x7 Online Technical Support: http://www.planar.com/support

Americas Support
Tel: 1-866-PLANAR1 (866-752-6271) or [phone]
Hours: M-F, 8am - 8pm Eastern Time | M-F, 5am - 5pm Paci c Time

Europe and Asia-Paci c Support
Tel: [phone]
Hours: M-F, 7am - 4pm CET

© 2011 Planar Systems, Inc. 07/11 Planar is a registered trademark of Planar Systems, Inc.
Other brands and names are the property of their respective owners.
Technical information in this document is subject to change without notice.

Document No.

020-0319-03 Rev. A