Contents of this publication may not be reproduced in any form without permission of Planar
Systems, Inc.
Trademark Credits
Windows™ is a trademark of Microsoft Corp.
All other companies are trademarks or registered trademarks of their respective companies.
Disclaimer
The information contained in this document is subject to change without notice. Planar
Systems, Inc. makes no warranty of any kind with regard to this material. While every
precaution has been taken in the preparation of this manual, the Company shall not be liable
for errors or omissions contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material.
Warranty and Service Plans
Planar warranty and service plans will help you maximize your investment by providing great
support, display uptime, and performance optimization. From post-sale technical support to
a full suite of depot services, our services are performed by trained Planar employees. When
you purchase a Planar product, you get more than a display, you get the service and support
you need to maximize your investment. To find the latest warranty and service information
regarding your Planar product, please visit http://www.planarcontrolroom.com/support
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manualiii
Table of Contents
ivEP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Introduction
The ultra HD resolution Planar EP-Series LCD displays offer best-in-class reliability with
the stunning image quality of 4K resolution. Available in 58” (EP5804K/EP5804K-T)
and 65” (EP6504K/EP6504K-T), the displays come standard with commercial-grade
features required for digital signage, corporate, and control room environments.
Also available in touch versions, ultra HD Planar EP-Series displays bring interactivity
to the 4K immersive experience.
Caution: This manual is intended for use by qualified service persons and end users with
experience installing LCD displays.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual1
Safety Information
Safety Information
Before using the Planar EP-Series, please read this manual thoroughly to help protect
against damage to property, and to ensure personnel safety.
• Be sure to observe the following instructions.
• For your safety, be sure to observe ALL the warnings detailed in this manual.
• For installation or adjustment, please follow this manual’s instructions, and refer
all servicing to qualified service personnel.
Safety Precautions
• If water is spilled or objects are dropped inside the display, remove the
power plug from the outlet immediately. Failure to do so may result in fire or
electrical shock. Contact your dealer for inspection.
• If the display is dropped or the chassis is damaged, remove the power plug from the outlet immediately. Failure to do so may result in fire or electrical
shock. Contact your dealer for inspection.
WARNING! Wall mounts must be secure.
• If the display is hung on a wall, the wall must be strong enough to hold it.
Simply mounting it to wallboard or wall paneling won’t be adequate or safe.
Caution: The screen could be damaged by heavy pressure.
• Slight pressure on the LCD will cause distortion of the image. Heavier
pressure will cause permanent damage. Displays should be mounted where
viewers cannot touch the screen or insert small objects in the openings that will
create hazards by contacting bare conductive parts.
Caution: The front polarizer is soft and subject to scratches from sharp objects.
• The polarizer is a thin sheet of film laminated to the outside layer of glass
on the LCD screen. Take care when handling items near the screen.
• If the power cord or plug is damaged or becomes hot, turn off the main
power switch of the display. Make sure the power plug has cooled down
and remove the power plug from the outlet. If the display is still used in this
condition, it may cause a fire or an electrical shock. Contact your dealer for a
replacement.
2EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Important Safety Instructions
1Read these instructions.
2Keep these instructions.
3Heed all warnings.
4Follow all instructions.
5Do not use the display near water.
6Clean the LCD screens with an LCD screen cleaner or LCD wipes.
7Do not install near any heat sources such as radiators, heat registers, stoves or
other apparatus (including amplifiers) that produce heat.
8Do not defeat the safety purpose of the polarized or grounding type plug. A
polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade or the third
prong is provided for your safety. When the provided plug does not fit into your
outlet, consult an electrician for the replacement of the obsolete outlet.
Important Safety Instructions
9Protect the power cord from being walked on or pinched, particularly at plugs,
convenience receptacles and the point where they exit from any of the displays.
10 Only use the attachments/accessories specified by the manufacturer.
11 Unplug all displays during lightning storms or when unused for long periods of
time.
12 You must follow all National Electrical Code regulations. In addition, be aware of
local codes and ordinances when installing your system.
13 Refer all servicing to qualified service personnel. Servicing is required when any
of the displays have been damaged in any way. For example, if the AC power cord
or plug is damaged, liquid has been spilled or objects have fallen into a display,
the displays have been exposed to rain or moisture, do not operate normally or
have been dropped.
14 Keep the packing material in case the equipment should ever need to be
shipped.
15 Wall mounts must be secure. The wall must be strong enough to hold all displays,
brackets and cables.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual3
Recommended Usage
16 Slight pressure on the LCD will cause distortion of the image. Heavier pressure
will cause permanent damage. Displays should be mounted where viewers
cannot touch the screen or insert small objects in the openings that will create
hazards by contacting bare conductive parts.
17 The front polarizer is soft and subject to scratches from sharp objects. The
polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD
screen. Take care when handling items near the screen.
Recommended Usage
In order to get the most out of your LCD, use the following recommended guidelines
to optimize the display.
Burn-In Versus Temporary Image Retention
Burn-in causes the screen to retain an image essentially forever, with little or no way
to correct the problem. Under normal use, an LCD will not experience burn-in, as
plasma displays do, nor will it retain images in any way.
Normal use of an LCD is defined as displaying continuously changing video patterns
or images. However, LCDs can experience temporary image retention when
recommended usage guidelines are not followed.
What is Temporary Image Retention?
Temporary image retention (TIR) can occur when a static image is displayed
continuously for extended periods of time (12 hours or longer). An electrical charge
differential may build up between the electrodes of the liquid crystal, which causes a
negative-color video image (color-inverted and brightness-inverted version of the
previous image) to be retained when a new image is displayed. This behavior is true
for any LCD device from any LCD manufacturer.
TIR is not covered under warranty. See standard warranty terms and conditions for
details. Here are some guidelines to help you avoid TIR:
• Use the LCD to show a screen saver, moving images or still pictures that change
regularly. When using high-contrast images, reposition the images frequently.
• Turn off the LCD when it is not in use. To use your source computer’s Power
Options Properties, set up your computer to turn off the display when not in
use.
Caution:
display for six hours per day.
For optimal performance, we suggest turning off the backlight power on the
4EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
European Union Disposal Information
English
■ Disposal of old Electrical & Electronic Equipment (Applicable throughout
the European Union and other European countries with separate collection
programs)
This symbol found on your product or on its packaging, indicates that
this product should not be treated as household waste when you wish to
dispose of it. Instead, it should be handed over to an applicable collection
point for the recycling of electrical and electronic equipment. By ensuring
this product is disposed of correctly, you will help prevent potential
negative consequences to the environment and human health, which
could otherwise be caused by inappropriate disposal of this product. The
recycling of materials will help to conserve natural resources.
This symbol is only valid in the European Union.
If you wish to discard this product, please contact
your local authorities or dealer and ask for the correct method of disposal.
Español
■ Deshecho de equipos eléctricos y electrónicos (aplicable a la Unión Euro-
pea y a otros países europeos con programas de reciclaje independientes)
La presencia de este símbolo en el propio producto o en su material de
embalaje, indica que no se debe tratar como residuo doméstico cuando
desee deshacerse de él. En su lugar, debe entregarlo en el punto limpio
correspondiente de reciclaje de equipos eléctricos y electrónicos. Asegurándose de que este producto se desecha de forma correcta, ayudará
a evitar posibles consecuencias negativas para la conservación del
medioambiente y la salud humana, consecuencias que podrían darse si
se deshace del producto de forma inadecuada. El reciclado de materiales
ayuda a conservar los recursos naturales.
Este símbolo solamente es válido en la Unión
Europea.
Si desea deshacerse de este producto, póngase
en contacto con las autoridades locales o con su
distribuidor y pida información sobre el método de
disposición adecuado.
Français
■
Mise au rebut des équipements électriques et électroniques usagés
(Valable dans l’ensemble de l’Union Européenne ainsi que dans les pays
européens disposant de programmes distincts de collecte des déchets)
Ce symbole appliqué sur votre produit ou sur son emballage indique
que ce produit ne doit pas être traité comme un déchet ménager lorsque
vous voulez le mettre au rebut. Il doit au contraire être remis à un site
de collecte agréé pour le recyclage des équipements électriques et
électroniques. En veillant à ce que ce produit soit mis au rebut de façon
adéquate, vous contribuerez à prévenir les conséquences potentiellement
négatives sur l’environnement et sur la santé humaine qui risqueraient
de se produire en cas de mise au rebut inappropriée de ce produit. Le
recyclage des matériaux contribuera également à économiser les ressources naturelles.
Ce symbole n’est valable que dans l’Union Européenne.
Si vous souhaitez mettre ce produit au rebut, veuillez
prendre contact avec les autorités locales ou avec votre
revendeur et renseignez-vous sur la méthode de mise
au rebut correcte.
Italiano
■ Smaltimento delle attrezzature elettriche ed elettroniche usate (applicabile
in tutta la Comunità Europea ed altri Paesi Europei che applicano
programmi di raccolta differenziata)
Il simbolo trovato sul prodotto, o sulla sua confezione, indica che il
prodotto non può essere trattato come i domestici quando è il momento
di smaltirlo. Al contrario, deve essere consegnato ad un centro di raccolta
specializzato nel riciclaggio di attrezzature elettriche ed elettroniche. Assicurando che il corretto smaltimento di questo prodotto, si aiuterà a prevenire potenziali conseguenze negative sull’ambiente e sulla salute umana,
che possono essere provocate da uno scorretto smaltimento di questa
attrezzatura. I materiali riciclati aiuteranno a conservare le risorse naturali.
Questo simbolo è valido solo nell’Unione Europea.
Per smaltire questo prodotto, mettersi in contatto con
le autorità locali – o con il rivenditore – e chiedere
informazioni sul corretto metodo di smaltimento.
Deutsch
■ Entsorgung von elektrischen & elektronischen Altgeräten (geltend für die
europäische Gemeinschaft und andere europäische Länder mit separaten
Sammelprogrammen)
Dieses Symbol, zu finden auf Ihrem Produkt oder dessen Verpackung,
macht Sie darauf aufmerksam, dass dieses Produkt bei der Entsorgung
nicht als Hausmüll behandelt werden darf. Statt dessen sollte es an eine
Sammelstelle zum Recycling von elektrischen und elektronischen Altgeräten gegeben werden. Helfen Sie mit, potenziell schädliche Einflüsse
auf Umwelt und Gesundheit, die durch eine unsachgemäße Entsorgung
dieses Produktes entstehen können, zu vermeiden und entsorgen Sie
dieses Produkt ordnungsgemäß. Recycling hilft, natürliche Rohstoffe
einzusparen.
Dieses Symbol ist nur innerhalb der europäischen
Gemeinschaft gültig.
Wenn Sie dieses Produkt entsorgen möchten, wenden
Sie sich bitte an Ihre örtliche Behörde und fragen Sie
nach der ordnungsgemäßen Entsorgungsmethode.
Nederlands
■ Verwijderen van oude elektrische en elektronische apparatuur (toepas-
selijk in de volledige Europese Unie en andere Europese landen met
afzonderlijke programma’s voor afvalverzameling)
Dit symbool dat op het product of zijn verpakking is aangebracht, geeft aan
dat dit product niet mag worden behandeld als huishoudelijk afval als u het
wilt wegwerpen. U moet het afgeven bij een specifiek verzamelpunt voor
de recyclage van elektrische en elektronische apparatuur. Door te garanderen dat u dit product op de correcte manier wegwerpt, helpt u potentiële
negatieve gevolgen voor het milieu en de menselijke gezondheid, die
zouden kunnen worden veroorzaakt door een onrechtmatig wegwerpen
van het product, te voorkomen. De recyclage van materialen helpt het
behoud van natuurlijke bronnen.
Dit symbool is alleen geldig in de Europese Unie.
Als u dit product wenst weg te gooien, dient u contact op
te nemen met uw lokale instanties voor details over de
gepaste methode voor afvalverwijdering.
Português
■ Eliminação de equipamentos eléctricos e electrónicos usados (aplicável
na União Europeia e noutros países europeus com programas próprios de
recolha destes equipamentos)
Este símbolo, colocado no produto ou na respectiva embalagem, indica
que o produto não deve ser tratado como lixo doméstico aquando da sua
eliminação. Em vez disso, deve ser entregue num ponto de recolha de equipamentos eléctricos e electrónicos para posterior reciclagem. Ao garantir
a correcta eliminação deste produto, estará a evitar consequências potencialmente negativas tanto para o ambiente como para a saúde humana. A
reciclagem de materiais ajuda a preservar os recursos naturais.
Este símbolo apenas é válido na União Europeia.
Se quiser eliminar este produto, contacte as entidades locais ou o seu fornecedor para ficar a saber
qual o método de eliminação correcto.
Svenska
■ Avfall av förbrukad elektrisk och elektronisk utrustning (Tillämpbart i
hela Europeiska unionen och andra europeiska länder med separata
samlingsprogram)
Den här symbolen som finns på din product eller på dess förpackning
påvisar att produkten inte ska behandlas som hushållsavfall när du vill
slänga bort den. Istället ska den lämnas över till en lämplig uppsamlingspunkt för återvinning av elektriska och elektroniska utrustningar. Genom att
tillförsäkra att den här produkten återvinns på ett riktigt sätt hjälper du till
med att förhindra möjliga negative konsekvenser för miljön och mänsklig
hälsa. Det kan annars orsakas på grund av olämplig sophantering av den
här produkten. Återvinning av material kommer att hjälpa till att bevara
naturtillgångar.
Den här symbolen är endast giltig inom den
Europeiska unionen.
Om du vill slänga bort den här produkten ska du
kontakta lokala myndigheter eller återförsäljar, och
fråga efter lämplig avfallsmetod.
Polski
■ Usuwanie zużytego sprzętu elektrycznego i elektronicznego (Dotyczy
krajów Unii Europejskiej i innych krajów europejskich z oddzielnymi
programami zbiórki odpadów)
Obecność tego symbolu na produkcie lub na opakowaniu z produktem
oznacza, że tego produktu nie można wyrzucać razem z odpadkami
domowymi. Należy go przekazać do punktu zbiórki w celu poddania
recyklingowi podzespołów elektrycznych i elektronicznych. Usunięcie tego
produktu w prawidłowy sposób, pomoże w zabezpieczeniu przed negatywnym wpływem odpadów na środowisko i zdrowie ludzi, powodowanym
przez niewłaściwe usuwanie produktu. Przetwarzanie materiałów pomaga
w zachowaniu zasobów naturalnych.
Ten symbol obowiązuje wyłącznie w krajach Unii
Europejskiej.
Informacje dotyczące prawidłowej metody usunięcia
tego produktu, można uzyskać u władz lokalnych lub
u dostawcy.
Suomi
■ Vanhojen sähkö- ja elektroniikkalaitteiden hävittäminen (Soveltuva kaik-
kialla Euroopan unionin alueella, sekä muissa Euroopan maissa, joilla on
erilliset keräysohjelmat)
Jos tuotteessa tai sen pakkauksessa on tämä symboli, sitä ei pidä
hävitettäessä käsitellä tavallisena kotitalousjätteenä, vaan se kuuluu toimittaa sähkö- ja elektroniikkalaitteiden kierrätyspisteeseen. Varmistamalla,
että tämä tuote hävitetään asiaankuuluvalla tavalla autat estämään mahdollisia ympäristölle ja ihmisille koituvia negatiivisia seuraamuksia, joita
sen vääränlainen hävittäminen voi aiheuttaa. Materiaalien kierrättäminen
auttaa säilyttämään luonnonvaroja.
Tämä symboli on voimassa ainoastaan Euroopan
unionin alueella.
Jos haluat hävittää tämän tuotteen, ota yhteyttä
paikallisiin viranomaisiin tai jälleenmyyjään ja tiedustele
asiaankuuluvia hävittämistoimenpiteitä.
Waste Electrical and Electronic Equipment
(WEEE) Yönergeleri Avrupa Birliği'nde bu etiket,
ürünün ev elektroniği aletleri atıkları ile imha
edilemeyeceğini gösterir. Kurtarmak ve geri
dönüşümünü sağlamak için uygun şartlarda
saklanması gerekir. EEE Yönetmeliğine
Uygundur Ve Elektronik Eşyalarda Bazi Zararli
Maddelerin Kullaniminin Sinirlandirilmasina Dair
Yön et me li k.
European Union Disposal Information
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual5
Normal Usage Guidelines
Normal Usage Guidelines
Normal use of the LCD is defined as operating in the open air to prevent heat
buildup, and without direct or indirect heat sources such as lighting fixtures, heating
ducts, or direct sunlight that can cause the modules to experience high operating
temperatures. For all modules, do not block fans or ventilation openings. If the LCD
module will be installed in a recessed area with an LCD surround or enclosure, ensure
adequate openings are applied for proper air flow and ventilation.
At 3000 meters or below, the maximum ambient operating temperature for the LCD
module cannot be above 40º C nor below the minimum ambient operating
temperature of 0º C. If one of these conditions exists, it is up to the installer to ensure
that module placement is changed, thermal shielding is provided and/or additional
ventilation is provided to keep the display within its nominal operating parameters.
Cooling Requirements
For optimal performance, active cooling by the installer should be planned for when
the ambient temperature at the top of the wall is predicted to be above the specified
ambient temperature for the panel. Cooling may be done behind the displays and
depending on the wall configuration, it may be helpful to place air ducts (AC) at
every third display tall.
VESA Mounts, General Description
VESA mounts are used to secure the Planar EP-Series for display. The display can be
installed using a variety of VESA mounts available through Planar. If you do not have
a VESA mount and would like to purchase one, contact Planar.
If you purchased a VESA mount, you should have a received a separate box with
mounting supplies and an Installation manual. Follow these instructions carefully.
Keep in mind the following general installation guidelines:
• Screw length is crucial and will vary depending on the type of mount you use.
Total screw length will include the penetration length plus the length required
by the type of VESA mount in use.
• Mount spacers may be required to accommodate the protruding back panel of
the OPS slot.
Caution:
could puncture parts inside the display.
• Prior to installation, make sure you know where all of the mounting points are
• Follow all safety precautions outlined in the VESA Installation manual.
• Verify the parts received with the list shown in the VESA Installation manual.
Shorter screws will result in insufficient mounting strength and longer screws
located.
6EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Cleaning the Display
If dust has collected on the power plug, remove the plug from the outlet and clean
off the dust. Dust build-up may cause a fire.
Remove the power plug before cleaning. Failure to do so may result in electrical
shock or damage.
Keep the following points in mind when cleaning the surface of the display:
• When the surface of the display becomes dirty, wipe the surface lightly with a
soft clean cloth.
• If the surface requires additional cleaning, use LCD screen cleaner or LCD wipes,
which are available at most electronics stores.
• Do not let cleaner seep into the display, as it may cause electrical shock or
damage.
Cleaning the Display
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual7
Package Contents
Package Contents
Unpacking the Display
The display is packed in a cardboard box using foamto protect it during shipping.
Before unpacking the display, prepare a stable, level and clean surface near a wall
outlet.
1Place the LCD panel box in an upright position and remove the carton locks from
the bottom first.
2Remove the entire top of the box and the top shipping foam.
3Remove the accessory bag and packing list.
8EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Unpacking the Display
ItemDescriptionQuantity
1LCD panel1
2Carton1
3Foam Cushion Top1
4Foam Cushion Bottom1
5Polyurethane Bag1
6Accessory Bag1
7Carton Lock6 (58”) or 8 (65”)
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual9
Contents of the Accessory Kit
Contents of the Accessory Kit
PartPictureQuantity
HDMI Cable1
USB Drive1
USB Cable
(For Touch version)
Power cord 1
IR extender cable1
1
10EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Contents of the Accessory Kit
PartPictureQuantity
Cable Clips2
OSD Remote (AAA
batteries included)
1
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual11
Installing the Cable Clips
Installing the Cable Clips
The cable clips included in the Accessory Kit are used to assist with cable
management. These clips snap into place as shown in the image below.
12EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
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Dimensions
EP5804K
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual13
EP5804K - T
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14EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
EP6504K
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EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual15
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16EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Planar EP Series - Standard Inputs
Planar EP Series - Standard Inputs
1
2
USB 3.0*
RS-232
HDMI 1 and HDMI 2
7
DVI
8
13
14
USB 2.0*
USB 2.0*
3
Ethernet
OPS Slot
4
5
Touch USB**
DisplayPort In
6
Connector locations and mounting points may differ depending on the model.
* USB 2.0 and USB 3.0 ports are connected to OPS PC (when installed)
** Touch Models Only
VGA
9
PC Audio In
10
IR
11
Audio Out
12
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual17
AC Switch
15
16
AC In
17
DisplayPort Out
Installing the Display
Installing the Display
This section explains how to install your display. We suggest that you read the entire
section before you attempt to install the unit.
Before You Begin
Make sure you have all the items in these lists before you begin unpacking and
installing your display(s).
Tools/Equipment List
Depending on your installation, you may need one or more of the following items:
• String/string level
• Digital/laser level
• Ladders/lift
• Back brace
• Stud finder (if hanging display on a wall)
Other Things You May Need
• LCD screen cleaner or LCD wipes - available at most electronics stores
• At least two very strong people to help lift units into place
Plan Your Installation
You should have a detailed plan of how the units are to be configured. The plan
should include calculations for the following:
• Power (maximum of five units per 20A circuit for 115V operation)
• Cable runs
• Ventilation and cooling requirements
• If hanging display on a wall, location of studs in the wall
Prepare Your Installation Location
You should have prepared the area where you will install the unit. If custom
enclosures are part of the installation, they must be fully designed to accommodate
the installation of the displays, as well as the installed unit and ventilation and
cooling requirements.
If your installation included a lot of construction or dust, it is highly recommended
that you clean all of the screens after the wall installation and configuration are
complete.
18EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Installing OPS Expansion (Optional)
The Planar EP-Series displays are equipped with an expansion slot that supports the
Intel® Open-Pluggable Specification (OPS). The slot will support OPS devices such as
PC’s, SDI modules, HDBaseT receivers, etc.
To install an OPS device, remove the protective cover on the display and slide the
device firmly into position. When installed, the OPS device will be connected
internally to the display. No external video or power cables are required.
For convenience, two Type-B USB 2.0 ports and one Type-B USB 3.0 port are provided
on the rear cover of the display. When an OPS device is installed, these USB ports can
be used for a keyboard, webcam, USB drive, or other peripherals.
Installing OPS Expansion (Optional)
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual19
Operating the Display
7.9in
200mm
15.7in
400mm
4X M8 VESA
MOUNTING HOLES
Operating the Display
OSD Keypad
The OSD keypad is located on the rear of the display.
OSD Keypad Buttons
KeyDescriptions
PowerPower on/Power off
SourceSource selection (toggle)
Menu Right/Increase value
Menu Left/Decrease value
▲Menu Up
▼Menu Down
Menu/ExitMenu/Exit
20EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Remote Control Receiver
7.9in
200mm
15.7in
400mm
4X M8 VESA
MOUNTING HOLES
Power ON standby indicator,
Remote control receiver
The remote control receiver is located near the keypad on the rear of the display. Use
the IR extender cable for operating the remote from the front of the display.
Remote Control Receiver
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual21
LED Indicators
LED Indicators
The LED indicator light is located on the rear of the display near the keypad. The
following table explains what the different colors and blink patterns mean.
Power StatusCondition
GreenPower on
Blinking OrangeNo signal
OrangePower saving mode
OffAC off
OffPower off
Using the Display in Portrait Mode
LED On
When using the display in the portrait position and looking at the rear of the display,
it should be rotated according to the arrow stickers on the back of the display. This
will allow for proper ventilation. Then select the OSD rotation of landscape or portrait
on the OSD menu (MAINMENU > BASIC > OSDROTATION).
Caution: Improper ventilation may shorten the life of the display.
22EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Using the Remote Control
Below is a picture of the remote control and its corresponding Hex codes. See the
following page for button descriptions and Hex codes.
Using the Remote Control
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual23
Using the Remote Control
NumFunction
INFO
1
2
VGA
3
DVI
4
HDMI 1
5
COMP
6
DVI2/AV
7
HDMI 2
8
P-position
9
10
DisplayPort
Customer
Code
40AF
Hex CodeDescription
04FBProvides source and resolution
information
40AF1CE3Turns the display on and off
40AF 07F8 Selects the PC’s VGA source
40AF08F7Selects the PC’s DVI source
40AF09F6Selects the HDMI source 1
40AF0AF5Not used
40AF0BF4Not used
40AF0CF3Selects the HDMI source 2
40AF1AE5Not used
40AF15EASelects the DisplayPort source
11
12
13
14
15
16
17
18
19
20
SDI 1
PIP
IPC/S-V
SDI 2
SWAP
P-SOURCE
▲
MENU
40AF10EFNot used
40AF11EENot used
40AF0DF2Selects the OPS source
40AF16E9Not used
40AF06F9Not used
40AF13ECNot used
40AF02FDNavigates up through submenus and
settings
40AF01FENavigates back through submenus and
settings
40AF0EF1Opens the display’s on-screen menu
system. When the menu system is
already open, pressing this button will
select the previous submenu.
40AF03FCNavigates forward through submenus
and settings
24EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Locking/Unlocking the OSD Menus
NumFunction
21
22
23
▼
ENTER
EXIT
SCALING
26
27
28
29
30
31
FREEZE
MUTE
BRIGHT
CONTRAST
AUTO
Customer
Code
40AF19E6Navigates down through submenus
Hex CodeDescription
and settings
40AF12EDSelects highlighted menu choices
40AF05FACloses the menu system
40AF14EBToggles between different aspect ratios
(Auto, Native, 4 x 3, 16 x 9, 16 x 10 and
Letterbox)
40AF43BCFreezes the current source image
40AF00FFTurns off the sound
40AF17E8Adjusts the brightness
40AF18E7Adjusts the contrast
40AF1EE1Synchronizes the display to the source
32
33
34
SOURCE
VOLUME -
VOLUME +
Locking/Unlocking the OSD Menus
You can lock or unlock the OSD menus by pressing a series of key commands on the
remote control. To lock the menu, press the following keys on the remote in the
order listed:
same sequence.
Depending on whether you locked or unlocked the menu, you will see one of the
following messages on the screen.
ENTER, ENTER, EXIT, EXIT, ENTER and EXIT. To unlock it, simply follow the
40AF0FF0Allows selection of the different
sources
40AF1BE4Decreases the sound volume
40AF1DE2Increases the sound volume
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual25
Changing the Remote Control Battery
Changing the Remote Control Battery
Remove the battery cover.
1
Slide back and remove the battery cover in the
direction of the arrow.
2Insert the batteries.
Align and insert two AAA batteries according
to their plus and minus ports (as indicated in
the remote control).
3Close the battery cover.
Replace the battery cover in the direction of
the arrow and snap it back into place.
Turning the Display On
1Insert the power cord into the display and into the power outlet.
2Ensure the AC switch is set to “—“.
3Press the power button on the remote or side control panel.
26EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Turning the Display Off
With the power on, press the power button on the remote or side control panel to
put the LCD panel in a standby mode. To turn off power completely, turn the AC
switch to “O” or disconnect the AC power cord from the power outlet.
Note: If there is no signal for a certain period of time, the LCD panel will automatically go into
standby mode.
Adjusting the Volume
1Using the remote, press the VOLUME- or VOLUME+ to increase or decrease the
volume.
2Press the MUTE button to temporarily turn off all sound. To restore the sound,
press the MUTE button again.
Turning the Display Off
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual27
Selecting the Input Source
VGA
HDMI 1
HDMI 2
DVI
DisplayPort
OPS
Standard Inputs
Selecting the Input Source
1Do one of the following:
• Using the remote, press the desired source button (VGA, HDMI 1, HDMI 2, DVI,
DISPLAYPORT, OPS).
• Press the source button on the display’s keypad. Use the arrow buttons (▲, ▼,
,
) to select one of the following input sources and press ENTER: VGA, HDMI
1, HDMI 2, DVI, DISPLAYPORT, OROPS.
28EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Note: When the display cannot find a source, a “No signal” message will appear.
OSD Menu Functions
Depending on the source, the monitor operates in one of three modes: Graphics,
Video, and 3840x2160:
• Graphics mode is automatically selected for graphic sources such as a PC. For
these sources, some adjustments (such as hue and tint) are not available
because they degrade the image quality.
• Video mode is automatically selected for video sources such as a DVD or BluRay player. For these sources, hue and tint may need to be adjusted for
optimum results.
• 3840x2160 mode is automatically selected when the resolution of the incoming
signal is 3840x2160. for these signals, some adjustments are not available, and
the display is automatically adjusted to the optimum brightness and contrast to
maximize the performance of the LCD at high resolution. To adjust the
brightness of the display in 3840x2160, use the backlight adjustment to make
the display brighter or dimmer to account for ambient light conditions.
MainMenuSubmenu
Secondary
Menu
DescriptionSetting
Video
OSD Menu Functions
Mode
Graphics
3840x
2160
Image
Settings
Scheme In Video mode, select
the scheme
BrightnessAdjust the brightness
of the screen
ContrastAdjust the contrast of
the screen
SharpnessAdjust the sharpness
of the screen
SaturationAdjust the saturation
of the screen
HueAdjust the hue of the
screen
BacklightAdjust the backlight 0~100OOO
User, Vivid,
Cinema, Game,
Sport
0~100OO
0~100OO
0~24OO
0~100O
0~100O
O
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual29
OSD Menu Functions
MainMenuSubmenu
Secondary
Menu
DescriptionSetting
Video
Mode
Graphics
3840x
2160
Image
Settings
Color Temp
& Gamma
Flesh ToneSelect the Flesh Tone
Noise ReductionSelect the Noise
GammaSelect the Gamma1.85, 1.9, 1.95,
Color TempSelect the Color Temp3200K, 5000K,
Red GainSelect the Red Gain128~383OO
Green GainSelect the Green Gain128~383OO
Blue GainSelect the Blue Gain128~383OO
Red OffsetSelect the Red Offset-50~50OO
Green
Offset
Blue OffsetSelect the Blue Offset-50~50OO
Select the Green
Offset
setting
Reduction setting
OO
2.0, 2.05, 2.1,
2.15, 2.2, 2.25,
2.3, 2.35, 2.4,
2.45, 2.5, 2.55,
2.6, Off
OO
6500K, 7500K,
9300K, User
-50~50OO
Off, Low,
Medium, High
Off, Low,
Medium, High
O
O
Local DimmingSelect the Local
Dimming setting
MEMCSelect the MEMC
setting
30EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Options: User, 3200K, 5000K, 6500K, 7500K and 9300K.
Range: 128~383
Range: 128~383
Range: 128~383
Range: -50~50
Green Offset
Blue Offset
Flesh Tone
Noise Reduction
Range: -50~50
Range: -50~50
Select the Flesh Tone setting (Disabled in Graphics Mode). Press or , select
the desired level, and press
Range: Off, Low, Medium, High
Select the Noise Reduction setting (Disabled in Graphics Mode). Press or ,
select the desired level, and press
Range: Off, Low, Medium, High
ENTER.
ENTER.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual43
Display Settings Menu
Local Dimming
MEMC
Display Settings Menu
Local Dimming can increase the LCD performance by dimming areas that
should be dark, increasing the contrast and clarity of the image.
Range: Off, On
MEMC (Motion Estimation/Motion Compensation) is a function designed to
minimize display motion blur.
Press or , select the desired level, and press
Range: Off, Low, Medium, High
44EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Audio Settings Menu
Volume
Audio Settings Menu
Bass
Tre ble
Balance
HDMI Audio Input
Adjust the sound. Press or , select the desired level, and press ENTER.Range: 0~100
Adjust the low tones (bass). Press or , select the desired level, and press
ENTER.
Range: -6~6
Adjust the high tones (treble). Press or , select the desired level, and
ENTER.
press
Range: -6~6
Adjust the balance of the left and right speakers. Press or , select the
desired level, and press
ENTER.
Range: -6~6
Select HDMI or PC audio input mode.
DP Audio Input
Internal Speakers
Select DisplayPort or PC audio input mode.
Disable or enable internal audio speakers.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual45
Basic Settings Menu
Basic Settings Menu
This menu is used to make initial setup adjustments to the OSD (On-Screen Display)
menu and other on-screen messages.
OSD Transparency
OSD Location
OSD Zoom
OSD Rotation
OSD Language
OSD Timeout
Set the OSD transparency function. Press or to select the desired level, and press
ENTER.
Range: 0~15
Adjust the menu location on the display (▲, ▼, , ).
Options: On, Off
Select the OSD Rotation. Press or to select the rotation.
Options: Landscape or Portrait
Options: English and Chinese
Options: 5~120
Power LED
LED on rear of display shows powered on/off or standby mode.
Options: On, Off
46EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Power LED
Real Time Clock
Splash Screen
Basic Settings Menu
LED on rear of display shows powered on/off or standby mode.
Options: On, Off
Set the date, and switch the alarm on and off. Use ▲, ▼, , to adjust these options.
Selects whether a Splash Screen appears when the display is powered on.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual47
Basic Menu/RTC (Real Time Clock) Menu
Basic Menu/RTC (Real Time Clock) Menu
Real Time
Timer Mode
Configure current time setting
Year/Month/Day, Hour: Minutes, Weekday
Configure power on/off timers
User, Same Settings On All, Same Settings On Work Days
48EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
RTC Timer Mode - User
Basic Menu/RTC (Real Time Clock) Menu
Timer Mode
User modeSelect the power on/off timer and specify the on/off times for each day of the week.
For each day of the week, you have the following options:
Enable or Disable the schedule of the day
Options: Disable, Enable
Power On/Power Off timer setup.
Power On: Use the arrow keys to specify the time you want the display to turn on for
the selected day.
Power Off: Use the arrow keys to specify the time you want the display to turn off for
the selected day.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual49
Basic Menu/RTC (Real Time Clock) Menu
RTC Timer Mode - Work Days
Timer Mode
Work Days modeFor Monday-Friday, Saturday or Sunday, you have the following options:
Enable or Disable the schedule of the work days or individual weekend days.
Options: Disable, Enable
For all days, you have the following options:
Enable or Disable the schedule for Monday-Friday, Saturday and Sunday.
Options: Disable, Enable
Power On/Power Off timer setup.
Power On: Use the arrow keys to specify the time you want the display to turn on for
Monday-Friday, Saturday or Sunday.
Power Off: Use the arrow keys to specify the time you want the display to turn off for
Monday-Friday, Saturday or Sunday.
50EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
RTC Timer Mode - All Days
Basic Menu/RTC (Real Time Clock) Menu
Timer Mode
All Days modeSelect all days of the week power on/off timer.
For all days, you have the following options:
Enable or Disable the schedule for all days of the week
Options: Disable, Enable
Power On/Power Off timer setup.
Power On: Use the arrow keys to specify the time you want the display to turn on for all
days of the week.
Power Off: Use the arrow keys to specify the time you want the display to turn off for all
days of the week.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual51
Advanced Settings Menu
Advanced Settings Menu
Auto Adjustment
Image Position
Phase
Clocks
VGA ADC Settings
Forces the display to reacquire and lock to the input signal. This is useful when the
signal quality is marginal.
Note: This feature does not continually reacquire the signal. It only does so each
time you select this option.
Options: No, Yes
Adjust the image location (VGA Mode only).
Options: ▲, ▼, ,
Adjust the phase for the VGA input.
Range: 0~63 (VGA Mode only)
Adjust the clocks for the VGA input.
Range: 0~100 (VGA Mode only)
Select the ADC setting, User ADC Calibration, or restore factory default ADC
setting.
Options: Default, User
52EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
IRFM
Baud Rate
Smart Light Control
Wake Up From Sleep
Advanced Settings Menu
Creates slight frame motion to help avoid image retention.
Options: Off, On
Options: 115200, 38400, 19200, 9600
DCR (Dynamic Contrast) varies the LCD backlight automatically, depending on
content, to improve black levels and contrast.
Options: Off, DCR, Light Sensor
Allows you to configure the display to “wake up” when it receives a digital signal
through the DisplayPort, HDMI or DVI connectors. With VGA Only, the display can
only “wake up” by sending an analog video signal through the VGA connector.
Options:
Never Sleep
VGA Only
- The display will never enter a power saving mode.
- The display will enter a power saving mode if it cannot sync for five
minutes with the DisplayPort, HDMI or DVI. If the sync is present, the display
will “wake up” again.
VGA, Digital, RS232
- The display will enter a power saving mode if it cannot
sync for five minutes with any source.
Ethernet Setup
Multi-Display Control
EDID Setup
Touch Co ntro l
Configure Network settings. See "Setting Up Email Alerts" on page 77 for more
information.
Used for displaying one image across multiple displays.
Enables EDID over various formats.
Selects the touch control surface.
Options: Auto, OPS, External
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual53
Advanced Settings Menu
DisplayPort Mode
Factory Reset
Selects the DisplayPort version.
Options: DP1.1, DP1.2
Reset to the factory default setting.
Options: No, Yes
54EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Advanced Settings - Ethernet Setup Submenu
Advanced Settings Menu
Enable Network
Dynamic IP
Static IP Address
Subnet Mask
Enable the network feature
Options: No, Yes
Enable DHCP for dynamic IP address assignment.
Options: Disable, Enable
Note: When dynamic IP is enabled, the parameters received from the DHCP server
are shown in the
STATICIPADDRESS, SUBNETMASK, GATEWAY and DNSADD
lines.
Set the static IP address when the DYNAMICIPline is disabled or view it when the
DYNAMICIP line is enabled.
Range: 255.255.255.255 (0.0.0.0)
Set the subnet mask when the DYNAMICIPline is disabled or view it when the
DYNAMICIP line is enabled.
Range: 255.255.255.255 (0.0.0.0)
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual55
Advanced Settings Menu
Gateway
DNS Address
Save Network Settings
Email Alert
Set the gateway address when the DYNAMICIPline is disabled or view it when
the
DYNAMICIP line is enabled.
Range: 255.255.255.255 (0.0.0.0)
Set the DNS address when the DYNAMICIPline is disabled or view it when the
DYNAMICIP line is enabled.
Range: 255.255.255.255 (0.0.0.0)
Save the network configuration when the DYNAMICIP line is disabled.
Options: No, Yes
Enable/disable the following email alerts:
POWERSTATUSALERT - Sent when the unit is turned on or off.
SOURCESTATUSALERT - Sent when a different source is selected.
SIGNALLOSTALERT - Sent when the input sync is lost.
Load Default Settings
Device MAC
Load default network settings
Options: No, Yes
Shows the unique address assigned to network interfaces.
56EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Advanced Settings - User ADC Calibration
Advanced Settings Menu
1When using VGA as a signal source, go to ADVANCEDSETTINGS in the OSD menu,
select VGAADCSETTINGS and then select USERADCCALIBRATION.
2A warning message (see image below) will appear to help you ensure that the
correct image is displayed on screen before ADC calibration begins.
aThe image in the green boxes, displayed on both side of the screen, has to be
white and black in order to run the calibration accurately (the black and white
image can be made using software like Microsoft Paint).
bThe white in the left green box has to be the brightest white.
cThe black in the right box has to be the darkest black.
3After the correct image is displayed, click “Yes” to begin ADC calibration.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual57
Advanced Settings Menu
4During the calibration process, the following message will appear to notify you to
wait for the calibration.
5After the calibration is complete, you will see one of two messages.
58EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Advanced Settings Menu
Advanced Settings - Multi-Display Control Submenu
The menu is used for displaying one image across multiple displays. The software
allows you to tile up to a 5 x 5 array. With a DisplayPort signal, you can loop up to nine
displays. Additional displays may be added using a distribution amp. The loop
through function only works with the DisplayPort inputs.
It is also important to note that the maximum cable length between displays is three
meters.
Monitor ID
Video Wall
Power On Delay
Used to manually set the Monitor ID of each display in the video wall.
Options: 1-25
Used for displaying one image across multiple displays.
Options: Yes, No
Note: If No is selected, all of the options below the Power On Delay line will be
grayed out.
When powering on a video wall, this feature staggers the power on sequence so
that all displays will not turn on at once, reducing current requirements.
Options: 0~1.50 (in .05 second increments)
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual59
Advanced Settings Menu
Frame
Matrix X
Matrix Y
Division X
Division Y
This feature enables or disables frame compensation.
Options: Yes, No
Sets the number of displays used in the horizontal position
Options: 1-5
Sets the number of displays used in the vertical position
Options: 1-5
Sets the horizontal position of the display wall matrix
Options:
1~ Matrix X
Sets the vertical position of the display wall matrix
Options:
1~ Matrix Y
60EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
DVI
Advanced Settings Menu
Advanced Settings - EDID Setup
HDMI
DisplayPort
Select the DVI EDID
Options: DVI Only, Same as HDMI
Select the HDMI and OPS EDID
Options: 4Kx2K, 1080P
Select the DisplayPort EDID
Options: 4Kx2K, 1080P
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual61
System Status Menu
System Status Menu
This read-only menu provides information about the active sources and the latest
firmware version.
62EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Using the Touch Screen
You can use the touch screen to control your operating system. The touch screen can
emulate basic mouse functions and supports multi-touch functions for Windows 7*
and Windows 8*. The following table shows a list of functions you can use on the
touch screen.
Note: *Ensure that you have installed the USB cable on the display to a computer.
Note: If an OPS PC is installed in the OPS slot, the OPS PC will automatically be connected
internally to the touch system. The touch functionality is configurable via the Touch Control
setting.
Performing basic functions
The following table shows how to perform basic tasks using the touch screen for
Windows 8, Windows 7, Vista, XP, Mac OSX, and Linux.
FunctionAction
Using the Touch Screen
ClickTap the screen once.
Double-ClickTap the screen twice.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual63
Performing basic functions
Right-clickPress on the target. Hold and wait for a
blue ring to appear. Release your
finger.
Drag or selectDrag one finger left or right.
Pan up/down
/back/forward
Wake up from
Windows sleep
mode (S3)
Quickly drag your finger (flick) in a
desired direction.
Press and hold for four seconds.
64EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Touchscreen MultiTouch Driver Installation
Touchscreen MultiTouch Driver Installation
1With the PC on, plug in the USB memory stick to the USB drive.
2Locate and open the USB drive.
3Double-click on the “mt_driver_kit [xxxxxx].exe” to install the driver.
4Follow installation prompts until driver installation is complete.
Once driver installation is complete, the touchscreen is ready for use.
Touchscreen (PQLabs) MultiTouch Platform Content
The PQLabs Software is used for troubleshooting and calibration. The different
menus are described below.
1On the PC, select the Start menu, All Programs and then PQLabs Software.
2Click on “MultiTouch Platform” to open the PQLabs MultiTouch Platform window.
Touchscreen Information
• Serial Number – Displays the serial number of the connected touchscreen.
• Firmware Version – Displays the firmware version of the touchscreen selected
under the “Serial Number” dropdown menu.
• Touch Points – Displays the number of touch points for which the touchscreen
is capable.
• Status – Displays the current status of the touchscreen.
Calibration
• Calibration – Starts a 4-point calibration of the touchscreen. Perform the
programmed touchscreen calibration process. At the conclusion of the
calibration routine your touchscreen device is ready to use and will perform
with accurately positioned touch points.
• Reset Calibration – Resets calibration to factory default settings.
Utility
• Diagnose – Starts the “MultiTouchDoctor” program. This can be used to
troubleshoot issues with the touchscreen.
Options
• Default settings on options have the following programs enabled:
Tuio Support, Flash Tuio Support, Handwriting Optimization, Enable Windows
Native Touch, Enable Mouse/Keyboard Simulation, and Launch When Windows
Starts Up.
• Flexible Scan Rate is at a default setting.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual65
Uninstalling the MultiTouch Driver
or
Uninstalling the MultiTouch Driver
1On the PC, select the Start menu, All Programs and the PQLabs Software
2Click on the MultiTouch Driver.
3Select the Uninstall option.
Multi-Touch Functions
The following table shows how to perform multi-touch tasks using the touch screen
for Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions.
FunctionAction
Right-clickPress on the target. Tap the screen with
another finger. Release the second
finger.
ScrollingDrag one or two fingers up or down.
ZoomMove two fingers apart or toward each
other.
Rotate•Move two fingers in opposing
directions
•Use one finger to pivot around the
other.
66EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
LAN Control
The Planar EP-Series supports extending access to the RS232 commands over a
network connection using a virtual COM port (VCOM). The VCOM driver installer is
included on the USB drive that came with your display.
Note: RS232 commands over LAN can be achieved by opening a TCP connection to Port 23
to the display. The LAN control functionality is most frequently used by control systems, and
they won’t be able to use the VCOM drivers
Supported Operating Systems
The utility supports the following operating systems:
• Windows XP
• Windows Vista
• Windows 7
LAN Control
• Windows 8 and 8.1
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual67
Installation
Installation
Use the following instructions to install the VCOM driver.
1Launch the vcomsetup.exe file.
2You may see a security warning similar to the following example. Click Run to
continue.
68EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Installation
3The vcomsetup.exe installer installs both the VCOM virtual serial port and also a
utility (WinPcap) for finding your EP5804K/EP6504Ks on the network. Follow the
steps in the two installers, accepting defaults and license agreements as needed.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual69
Installation
4When the installers are finished, you will see a VCOM icon on your desktop and
you find two new folders in your start menu: IC Plus corp (with VCOM sub folder)
and WinPcap. If you need to uninstall the software, there are shortcuts to uninstall
from these menus.
70EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Configuring VCOM
Open a browser
and link to the
display’s web
service
Configure the
display’s IP
address
Search by
IP address
Search for the
display’s in same
domain
Use the VCOM shortcut to launch the VCOM setup utility. The utility starts up on the
Device Info page, shown below. The controls on this page allow you to find and
configure each display that you want to access via virtual COM ports.
Configuring VCOM
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual71
Configuring VCOM
Create a
virtual
COM port
Remove an
existing virtual
COM port
Click on COM Mapping to display the COM Mapping page, shown below. The
controls on this page allow you to make virtual COM ports and select the display to
which you want to map each virtual COM port.
72EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Function Descriptions
Search
In the Device Info page, click the Search icon. This function searches for any devices
that are connected to the same network segment (maximum of 254 devices) as your
PC. Any devices found will be listed in the Device Info table.
Function Descriptions
Search By IP
On the Device Info page, click the Search by IP icon. This function searches for any
devices in the given IP address range. Any devices found will be listed in the Device
Info table.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual73
Configure IP Address
Configure IP Address
This function allows you to configure the network settings of the selected device. We
recommend using the on-screen menus or the web interface described in the User
Guide instead of this function.
Note: To cancel this function, scroll to the bottom and click the Cancel button.
Web
Click the Web icon to launch your default browser and link it to the display’s web
service.
74EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Adding a Virtual COM Port
To add a virtual COM port, click the Add icon on the COM Mapping page to open the
following dialog window.
Adding a Virtual COM Port
Select the display you want to control from the table and accept defaults, as shown.
Make a note of the COM number assigned to the new VCOM port. Click OK to create
the new port. The new port appears in the COM Mapping table.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual75
Removing a COM Port
You can view details for the virtual COM port device using Device Manager, shown
below.
Removing a COM Port
On the COM Mapping page, select the COM port you want to delete and click the
REMOVE button.
76EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Setting Up Email Alerts
Setting Up Email Alerts
The web service allows you to configure the settings required to send email alerts. If
you are not using email alerts, you do not need to use the web service and can skip
this section.
Login
When you direct your browser to the network IP address of the display, you are
prompted to login as shown here.
The default ID is admin and the default password is system.
Note: Cookies and JavaScript must be enabled in your browser.
Note: If your session times out or if you enter an incorrect ID or password, you will see the
following message.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual77
Login
When you first login, you will see the System Status page, as shown here.
78EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Administrator
Click on the word Administrator under the Planar logo to show/hide these menu
items.
Authentication Configuration
Set user ID and password for login to the web service.
Administrator
System IP Configuration
You can view and/or change the network settings here. However, for best results, we
recommend that you use the on-screen display menus, as described in "Advanced
Settings - Ethernet Setup Submenu" on page 55.
If your network requires a VLAN tag, your network administrator will give you a
number from 1 to 4094 to enter here.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual79
System Status
System Status
• Kernel version - Shows the firmware version for the network interface.
• MAC Address - Shows the unique address assigned to the network interface.
• Nickname - Enter a device tag, up to 12 characters. This tag will appear in email
alerts, which help you identify the source of the alert.
Load Default Setting
1Click the LOAD button to return the network interface to default settings.
2After a few seconds, you will see a green box with the message “Setting Saved
RESET.” Click the
RESET button to restart the network interface.
80EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
3Make sure the IP address in your browser is correct and then click OK.
4When the process is complete, you should see the login page again.
Firmware Update and Boot Loader Upgrade
In most cases, you will not need to update firmware for the network interface. If you
do, contact Planar’s Technical Support Department. See "Accessing Planar’s Technical
Support Website" on page 90 for more information.
WARNING! Do not use the controls in these two sections unless you have received a specific
procedure and firmware from Planar. Following improper procedures can disable the network interface and require factory repair service.
Firmware Update and Boot Loader Upgrade
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual81
TCP Mode, UDP Mode and UART
TCP Mode, UDP Mode and UART
For normal operation, you will not need to change any settings on these pages. If you
do need to change information, Planar’s Technical Support Department will provide
you with more information.
SMTP
82EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Reset Device
Your network administrator must provide information for the following fields:
• Enable SMTP - Make sure this checkbox is checked. Port 25 is the default.
• SMTP Server Address - Name or IP address of the mail server.
• SMTP Login Information - If required, check the ENABLE box and enter a
username and password.
• Mail to - Enter the destination email addresses. Separate multiple addresses
with a semi-colon.
• Mail from - Enter the email address from which you want to send alerts.
You can edit the subject and body of the email warnings, which are sent when there
is a power status change, source change and signal lost. The SMTP 04 and 05
warnings are not used.
Reset Device
Click the RESET button to reboot the network interface. Note that the current
settings are not changed.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual83
Signal Compatibility
fH (KHz)
fV (Hz)
Dot clock
(MHz)
HDMI
VGA
DVI
DisplayPort
Signal Compatibility
Timing
VESAVGA 640 x 48031.46959.9425.175OOOO
37.86172.80931.5
37.57531.5
43.26985.00836
SVGA 800 x 60035.15656.2536
37.87960.31740
48.07772.18850
46.8757549.5
53.67485.0656.25
XGA 1024 x 76848.36360.00465
56.47670.06975
60.02375.02978.75
68.67784.99794.5
WUXGA1360 x 76847.71260,01585.5
1280 x 72044.44459.9864
44.77259.8674.5
56.45674.7895.75
1280 x 76847.77659.8779.5
OOOO
OOOO
OOOO
OOOO
OOOO
OOOO
OOOO
OOOO
OOOO
OOOO
OOOO
OOOO
OOOO
OOOO
OOOO
OOOO
OOOO
47.39659.99568.25
68.63384.837117.5
1280 x 80049.30659.9171
49.70259.8183
SXGA1152 x 86467.575108
1280 x 102463.98160.02108
79.97675.025135
91.14685.024157.5
84EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
OOOO
OOOO
OOOO
OOOO
OOOO
OOOO
OOOO
OOOO
Signal Compatibility
fH (KHz)
fV (Hz)
Dot clock
(MHz)
HDMI
VGA
DVI
DisplayPort
Timing
VESA1440 x 90055.46959.90188.75OOOO
55.93559.88106.5
WSXGA+ 1680 x 105064.67459.883119
65.2959.954146.25
UXGA 1600 x 12007560162
1920 x 108066.58759.93138.5
WUXGA 1920 x 120074.03859.95154
EDTV480p31.56027.03
576p31.255027
HDTV720p37.55074.25
1280 x 72044.99559.9474.176
456074.25
1080i28.135074.25
1920 x 108033.71659.9474.176
33.756074.25
1080p 1920 x 1080272474.25
28.1252574.25
33.753074.25
OOOO
OOOO
OOOO
OOOO
OOOO
OOOO
O-OO
O-OO
O-OO
O-OO
O-OO
O-OO
O-OO
O-OO
O-OO
O-OO
O-OO
56.2550148.5
67.43359.94148.352
67.560148.5
4K2K3840x21605424297
56.2525297
67.530297
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual85
O-OO
O-OO
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O--O
O--O
O--O
Specifications
Specifications
ItemModelSpecification
LCD panelResolution3840 x 2160
Aspect Ratio16:9
Screen SizeEP5804K(-T)58”
EP6504K(-T)65”
OrientationLandscape/Portrait
Brightness (typ.)EP5804K
EP5804K-T
EP6504K
EP6504K-T
Contrast Ratio5000:1
Viewing Angle (Typ.)178°
Response Time6.5 ms
Input Frame RateFHD 50/60Hz, FHD 100/120Hz,
Color Gamut72% NTSC
Display Color1.07G colors
Pixel PitchEP5804K(-T)0.334(H) x 0.334(V)
EP6504K(-T)0.248 (H) x 0.744 (V)
Display Active Area
(in mm)
EP5804K(-T)1270.08 (H) x 721.44 (V)
EP6504K(-T)1428.48 (H) x 803.52 (V)
400 cd/m
400 cd/m
350 cd/m
350 cd/m
QFHD 24/30Hz
2
2
2
2
Auto Brightness
Control
FeaturesOPS Slot, On/Off Scheduling
TouchTouch TechnologyEP5804K-T6 pt IR
EP6504K-T6 pt IR
Supporting OSWindows 8, 7, Vista, XP, Mac OSX, and Linux
86EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Ambient Light Sensor
Specifications
ConnectivityStandard InputsEP5804KHDMI x 2 / DisplayPort In/Out/ DVI / VGA / IR
EP5804K-T
HDMI x 2 / DisplayPort In/Out/ DVI / VGA / IR / USB for Touch
EP6504KHDMI x 2 / DisplayPort In/Out/ DVI / VGA / IR
EP6504K-T
HDMI x 2 / DisplayPort In/Out/ DVI / VGA / IR / USB for Touch
Display DimensionsEP5804K51.2” x 29.6” x 3.2” (1300.7 mm x 752.1 mm x 80.1 mm)
EP5804K-T51.8” x 30.1” x 3.8” (1315.0 mm x 764.2 mm x 96.2 mm)
EP6504K57.5” x 32.9” x 3.3” (1460.0 mm x 835.0 mm x 83.2 mm)
EP6504K-T58.4” x 33.5” x 3.9” (1483.8 mm x 852.0 mm x 99.7) mm
Bezel WidthEP5804K0.6” (14.0 mm)
EP5804K-T0.7” (19.3 mm)
EP6504K0.6 (14.0 mm)
EP6504K-T0.8” (20.0 mm)
EnclosureMetal, Industrial
FanlessYes
Speakers10W x 2 Built-In
UsageRecommended UsageUp to 24x7 Operation
BacklightE-LED
Backlight Life50,000 Hours
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual87
Specifications
Power
Source
Input Voltage/
Frequency
EnvironmentStorage Temperature
Operating
Tem pe rat ure
Humidity20~90% RH
ApprovalsFCC Class A, UL, CE
AC 100V~240V; 50-60 Hz
Min -4°F ~ Max
140° F (-20°C ~ Max 60°C)
Min 32°F ~ 104°F (0°C ~ Max 40°C)
<9842 ft (3000 m) altitude
88EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Troubleshooting
Before calling service personnel, please check the following table for a possible cause
of the problem you are experiencing. Please note the following:
• Perform the adjustments according to "Operating the Display" on page 20.
• If the problem you have experienced isn’t described below or you can’t correct
the problem, stop using the display and contact Planar’s Technical Support
Department. (See "Accessing Planar’s Technical Support Website" on page 90)
Issue Check for the following
No image is displayed Make sure the correct source is selected.
Make sure the main power switch is turned ON.
Check that the source equipment is operating correctly.
Troubleshooting
Make sure the input signal is compatible with this display.
The image is not centeredMake sure the input signal is compatible with this display.
The remote control doesn’t
work
The picture color looks poorCheck the picture settings.
Make sure the batteries are new and are installed correctly.
Ensure the remote is aimed at the IR sensor.
Make sure the remote control sensor is plugged in
correctly.
Make sure the remote is aimed towards the back of the
display, where the sensor is located.
Reset the display.
If you are using YUV terminals, make sure cables are
correctly connected.
Check ADC calibration. (See "Advanced Settings - User ADC
Calibration" on page 57)
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual89
Accessing Planar’s Technical Support Website
Accessing Planar’s
Technical Support
Website
Go to http://www.planar.com/support to locate the following support documents
and resources:
• User Guide
• RS232 User Manual
• Touchscreen drivers
• Standard warranties
• Planar support hotline number and email
90EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
SMTP setup page, 82
specifications, 86
supported timings, 84
system ip configuration page, 79
system status menu, 39, 41, 61
system status page, 78, 80
T
temporary image retention
avoiding, 4
definition, 4
timings, 84
see temporary image retention
TIR
touchscreen
using the touchscreen, 63
troubleshooting, 89
turning off the displays, 27
turning on the displays, 26