Planar EP5804K, EP6504K, EP5804K-T, EP6504K-T user guide

EP5804K/EP5804K-T, EP6504K/EP6504K-T User Guide

Copyright © 20 Aug 2014 by Planar Systems, Inc. All rights reserved.
Contents of this publication may not be reproduced in any form without permission of Planar Systems, Inc.
Trademark Credits
Windows™ is a trademark of Microsoft Corp. All other companies are trademarks or registered trademarks of their respective companies.
Disclaimer
The information contained in this document is subject to change without notice. Planar Systems, Inc. makes no warranty of any kind with regard to this material. While every precaution has been taken in the preparation of this manual, the Company shall not be liable for errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Warranty and Service Plans
Planar warranty and service plans will help you maximize your investment by providing great support, display uptime, and performance optimization. From post-sale technical support to a full suite of depot services, our services are performed by trained Planar employees. When you purchase a Planar product, you get more than a display, you get the service and support you need to maximize your investment. To find the latest warranty and service information regarding your Planar product, please visit http://www.planarcontrolroom.com/support
RoHS Compliance Statement
The Planar EP-Series is fully RoHS compliant.
Part Number: 020-1269-00

Table of Contents

EP5804K/EP5804K-T, EP6504K/EP6504K-T User Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Recommended Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
VESA Mounts, General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Cleaning the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Unpacking the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Installing the Cable Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
EP5804K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
EP5804K - T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
EP6504K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
EP6504K - T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Planar EP Series - Standard Inputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installing OPS Expansion (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Operating the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
OSD Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Remote Control Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
. . . . . . . . . . . . . 18
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual i
Table of Contents
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Using the Display in Portrait Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Turning the Display On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Turning the Display Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Selecting the Input Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
OSD Menu Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
OSD Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Navigating Through the Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Performing basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Touchscreen MultiTouch Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Touchscreen (PQLabs) MultiTouch Platform Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Uninstalling the MultiTouch Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Multi-Touch Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
LAN Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Supported Operating Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . .67
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Configuring VCOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Function Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Setting Up Email Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
TCP Mode, UDP Mode and UART. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
SMTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
ii EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Table of Contents
Reset Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Signal Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Accessing Planar’s Technical Support Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual iii
Table of Contents
iv EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Introduction

The ultra HD resolution Planar EP-Series LCD displays offer best-in-class reliability with the stunning image quality of 4K resolution. Available in 58” (EP5804K/EP5804K-T) and 65” (EP6504K/EP6504K-T), the displays come standard with commercial-grade features required for digital signage, corporate, and control room environments.
Also available in touch versions, ultra HD Planar EP-Series displays bring interactivity to the 4K immersive experience.
Caution: This manual is intended for use by qualified service persons and end users with
experience installing LCD displays.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 1

Safety Information

Safety Information
Before using the Planar EP-Series, please read this manual thoroughly to help protect against damage to property, and to ensure personnel safety.
• Be sure to observe the following instructions.
• For your safety, be sure to observe ALL the warnings detailed in this manual.
• For installation or adjustment, please follow this manual’s instructions, and refer all servicing to qualified service personnel.

Safety Precautions

If water is spilled or objects are dropped inside the display, remove the power plug from the outlet immediately. Failure to do so may result in fire or
electrical shock. Contact your dealer for inspection.
If the display is dropped or the chassis is damaged, remove the power plug from the outlet immediately. Failure to do so may result in fire or electrical shock. Contact your dealer for inspection.
WARNING! Wall mounts must be secure.
If the display is hung on a wall, the wall must be strong enough to hold it. Simply mounting it to wallboard or wall paneling won’t be adequate or safe.
Caution: The screen could be damaged by heavy pressure.
Slight pressure on the LCD will cause distortion of the image. Heavier pressure will cause permanent damage. Displays should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contacting bare conductive parts.
Caution: The front polarizer is soft and subject to scratches from sharp objects.
The polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD screen. Take care when handling items near the screen.
If the power cord or plug is damaged or becomes hot, turn off the main power switch of the display. Make sure the power plug has cooled down and remove the power plug from the outlet. If the display is still used in this
condition, it may cause a fire or an electrical shock. Contact your dealer for a replacement.
2 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Important Safety Instructions

1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use the display near water.
6 Clean the LCD screens with an LCD screen cleaner or LCD wipes.
7 Do not install near any heat sources such as radiators, heat registers, stoves or
other apparatus (including amplifiers) that produce heat.
8 Do not defeat the safety purpose of the polarized or grounding type plug. A
polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. When the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.
Important Safety Instructions
9 Protect the power cord from being walked on or pinched, particularly at plugs,
convenience receptacles and the point where they exit from any of the displays.
10 Only use the attachments/accessories specified by the manufacturer.
11 Unplug all displays during lightning storms or when unused for long periods of
time.
12 You must follow all National Electrical Code regulations. In addition, be aware of
local codes and ordinances when installing your system.
13 Refer all servicing to qualified service personnel. Servicing is required when any
of the displays have been damaged in any way. For example, if the AC power cord or plug is damaged, liquid has been spilled or objects have fallen into a display, the displays have been exposed to rain or moisture, do not operate normally or have been dropped.
14 Keep the packing material in case the equipment should ever need to be
shipped.
15 Wall mounts must be secure. The wall must be strong enough to hold all displays,
brackets and cables.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 3

Recommended Usage

16 Slight pressure on the LCD will cause distortion of the image. Heavier pressure
will cause permanent damage. Displays should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contacting bare conductive parts.
17 The front polarizer is soft and subject to scratches from sharp objects. The
polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD screen. Take care when handling items near the screen.
Recommended Usage
In order to get the most out of your LCD, use the following recommended guidelines to optimize the display.

Burn-In Versus Temporary Image Retention

Burn-in causes the screen to retain an image essentially forever, with little or no way to correct the problem. Under normal use, an LCD will not experience burn-in, as plasma displays do, nor will it retain images in any way.
Normal use of an LCD is defined as displaying continuously changing video patterns or images. However, LCDs can experience temporary image retention when recommended usage guidelines are not followed.
What is Temporary Image Retention?
Temporary image retention (TIR) can occur when a static image is displayed continuously for extended periods of time (12 hours or longer). An electrical charge differential may build up between the electrodes of the liquid crystal, which causes a negative-color video image (color-inverted and brightness-inverted version of the previous image) to be retained when a new image is displayed. This behavior is true for any LCD device from any LCD manufacturer.
TIR is not covered under warranty. See standard warranty terms and conditions for details. Here are some guidelines to help you avoid TIR:
• Use the LCD to show a screen saver, moving images or still pictures that change regularly. When using high-contrast images, reposition the images frequently.
• Turn off the LCD when it is not in use. To use your source computer’s Power Options Properties, set up your computer to turn off the display when not in use.
Caution:
display for six hours per day.
For optimal performance, we suggest turning off the backlight power on the
4 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

European Union Disposal Information

English
Disposal of old Electrical & Electronic Equipment (Applicable throughout
the European Union and other European countries with separate collection programs)
This symbol found on your product or on its packaging, indicates that this product should not be treated as household waste when you wish to dispose of it. Instead, it should be handed over to an applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences to the environment and human health, which could otherwise be caused by inappropriate disposal of this product. The recycling of materials will help to conserve natural resources.
This symbol is only valid in the European Union. If you wish to discard this product, please contact your local authorities or dealer and ask for the cor­rect method of disposal.
Español
Deshecho de equipos eléctricos y electrónicos (aplicable a la Unión Euro-
pea y a otros países europeos con programas de reciclaje independientes)
La presencia de este símbolo en el propio producto o en su material de embalaje, indica que no se debe tratar como residuo doméstico cuando desee deshacerse de él. En su lugar, debe entregarlo en el punto limpio correspondiente de reciclaje de equipos eléctricos y electrónicos. Ase­gurándose de que este producto se desecha de forma correcta, ayudará a evitar posibles consecuencias negativas para la conservación del medioambiente y la salud humana, consecuencias que podrían darse si se deshace del producto de forma inadecuada. El reciclado de materiales ayuda a conservar los recursos naturales.
Este símbolo solamente es válido en la Unión Europea. Si desea deshacerse de este producto, póngase en contacto con las autoridades locales o con su distribuidor y pida información sobre el método de disposición adecuado.
Français
Mise au rebut des équipements électriques et électroniques usagés (Valable dans l’ensemble de l’Union Européenne ainsi que dans les pays européens disposant de programmes distincts de collecte des déchets)
Ce symbole appliqué sur votre produit ou sur son emballage indique que ce produit ne doit pas être traité comme un déchet ménager lorsque vous voulez le mettre au rebut. Il doit au contraire être remis à un site de collecte agréé pour le recyclage des équipements électriques et électroniques. En veillant à ce que ce produit soit mis au rebut de façon adéquate, vous contribuerez à prévenir les conséquences potentiellement négatives sur l’environnement et sur la santé humaine qui risqueraient de se produire en cas de mise au rebut inappropriée de ce produit. Le recyclage des matériaux contribuera également à économiser les res­sources naturelles.
Ce symbole n’est valable que dans l’Union Européenne. Si vous souhaitez mettre ce produit au rebut, veuillez prendre contact avec les autorités locales ou avec votre revendeur et renseignez-vous sur la méthode de mise au rebut correcte.
Italiano
Smaltimento delle attrezzature elettriche ed elettroniche usate (applicabile
in tutta la Comunità Europea ed altri Paesi Europei che applicano programmi di raccolta differenziata)
Il simbolo trovato sul prodotto, o sulla sua confezione, indica che il prodotto non può essere trattato come i domestici quando è il momento di smaltirlo. Al contrario, deve essere consegnato ad un centro di raccolta specializzato nel riciclaggio di attrezzature elettriche ed elettroniche. As­sicurando che il corretto smaltimento di questo prodotto, si aiuterà a preve­nire potenziali conseguenze negative sull’ambiente e sulla salute umana, che possono essere provocate da uno scorretto smaltimento di questa attrezzatura. I materiali riciclati aiuteranno a conservare le risorse naturali.
Questo simbolo è valido solo nell’Unione Europea. Per smaltire questo prodotto, mettersi in contatto con le autorità locali – o con il rivenditore – e chiedere informazioni sul corretto metodo di smaltimento.
Deutsch
Entsorgung von elektrischen & elektronischen Altgeräten (geltend für die
europäische Gemeinschaft und andere europäische Länder mit separaten Sammelprogrammen)
Dieses Symbol, zu finden auf Ihrem Produkt oder dessen Verpackung, macht Sie darauf aufmerksam, dass dieses Produkt bei der Entsorgung nicht als Hausmüll behandelt werden darf. Statt dessen sollte es an eine Sammelstelle zum Recycling von elektrischen und elektronischen Alt­geräten gegeben werden. Helfen Sie mit, potenziell schädliche Einflüsse auf Umwelt und Gesundheit, die durch eine unsachgemäße Entsorgung dieses Produktes entstehen können, zu vermeiden und entsorgen Sie dieses Produkt ordnungsgemäß. Recycling hilft, natürliche Rohstoffe einzusparen.
Dieses Symbol ist nur innerhalb der europäischen Gemeinschaft gültig. Wenn Sie dieses Produkt entsorgen möchten, wenden Sie sich bitte an Ihre örtliche Behörde und fragen Sie nach der ordnungsgemäßen Entsorgungsmethode.
Nederlands
Verwijderen van oude elektrische en elektronische apparatuur (toepas-
selijk in de volledige Europese Unie en andere Europese landen met afzonderlijke programma’s voor afvalverzameling)
Dit symbool dat op het product of zijn verpakking is aangebracht, geeft aan dat dit product niet mag worden behandeld als huishoudelijk afval als u het wilt wegwerpen. U moet het afgeven bij een specifiek verzamelpunt voor de recyclage van elektrische en elektronische apparatuur. Door te garan­deren dat u dit product op de correcte manier wegwerpt, helpt u potentiële negatieve gevolgen voor het milieu en de menselijke gezondheid, die zouden kunnen worden veroorzaakt door een onrechtmatig wegwerpen van het product, te voorkomen. De recyclage van materialen helpt het behoud van natuurlijke bronnen.
Dit symbool is alleen geldig in de Europese Unie. Als u dit product wenst weg te gooien, dient u contact op te nemen met uw lokale instanties voor details over de gepaste methode voor afvalverwijdering.
Português
Eliminação de equipamentos eléctricos e electrónicos usados (aplicável
na União Europeia e noutros países europeus com programas próprios de recolha destes equipamentos)
Este símbolo, colocado no produto ou na respectiva embalagem, indica que o produto não deve ser tratado como lixo doméstico aquando da sua eliminação. Em vez disso, deve ser entregue num ponto de recolha de eq­uipamentos eléctricos e electrónicos para posterior reciclagem. Ao garantir a correcta eliminação deste produto, estará a evitar consequências poten­cialmente negativas tanto para o ambiente como para a saúde humana. A reciclagem de materiais ajuda a preservar os recursos naturais.
Este símbolo apenas é válido na União Europeia. Se quiser eliminar este produto, contacte as enti­dades locais ou o seu fornecedor para ficar a saber qual o método de eliminação correcto.
Svenska
Avfall av förbrukad elektrisk och elektronisk utrustning (Tillämpbart i
hela Europeiska unionen och andra europeiska länder med separata samlingsprogram)
Den här symbolen som finns på din product eller på dess förpackning påvisar att produkten inte ska behandlas som hushållsavfall när du vill slänga bort den. Istället ska den lämnas över till en lämplig uppsamlings­punkt för återvinning av elektriska och elektroniska utrustningar. Genom att tillförsäkra att den här produkten återvinns på ett riktigt sätt hjälper du till med att förhindra möjliga negative konsekvenser för miljön och mänsklig hälsa. Det kan annars orsakas på grund av olämplig sophantering av den här produkten. Återvinning av material kommer att hjälpa till att bevara naturtillgångar.
Den här symbolen är endast giltig inom den Europeiska unionen. Om du vill slänga bort den här produkten ska du kontakta lokala myndigheter eller återförsäljar, och
fråga efter lämplig avfallsmetod.
Polski
Usuwanie zużytego sprzętu elektrycznego i elektronicznego (Dotyczy
krajów Unii Europejskiej i innych krajów europejskich z oddzielnymi programami zbiórki odpadów)
Obecność tego symbolu na produkcie lub na opakowaniu z produktem oznacza, że tego produktu nie można wyrzucać razem z odpadkami domowymi. Należy go przekazać do punktu zbiórki w celu poddania recyklingowi podzespołów elektrycznych i elektronicznych. Usunięcie tego produktu w prawidłowy sposób, pomoże w zabezpieczeniu przed negaty­wnym wpływem odpadów na środowisko i zdrowie ludzi, powodowanym przez niewłaściwe usuwanie produktu. Przetwarzanie materiałów pomaga w zachowaniu zasobów naturalnych.
Ten symbol obowiązuje wyłącznie w krajach Unii Europejskiej. Informacje dotyczące prawidłowej metody usunięcia tego produktu, można uzyskać u władz lokalnych lub u dostawcy.
Suomi
Vanhojen sähkö- ja elektroniikkalaitteiden hävittäminen (Soveltuva kaik-
kialla Euroopan unionin alueella, sekä muissa Euroopan maissa, joilla on erilliset keräysohjelmat)
Jos tuotteessa tai sen pakkauksessa on tämä symboli, sitä ei pidä hävitettäessä käsitellä tavallisena kotitalousjätteenä, vaan se kuuluu toimit­taa sähkö- ja elektroniikkalaitteiden kierrätyspisteeseen. Varmistamalla, että tämä tuote hävitetään asiaankuuluvalla tavalla autat estämään mah­dollisia ympäristölle ja ihmisille koituvia negatiivisia seuraamuksia, joita sen vääränlainen hävittäminen voi aiheuttaa. Materiaalien kierrättäminen auttaa säilyttämään luonnonvaroja.
Tämä symboli on voimassa ainoastaan Euroopan unionin alueella. Jos haluat hävittää tämän tuotteen, ota yhteyttä paikallisiin viranomaisiin tai jälleenmyyjään ja tiedustele asiaankuuluvia hävittämistoimenpiteitä.
WasteElectricalandElectronicEquipment(WEEE)Directive IntheEuropeanUnion,thislabelindicatesthatthisproduct shouldnotbedisposedofwithhouseholdwaste.Itshould bedepositedatanappropriatefacilitytoenablerecovery andrecycling.EEEcomplieswithDirective‘Regulationon theRestrictionoftheUseofCertain
HazardousSubstances
inElectricalandElectronicEquipment’
WasteElectricalandElectronicEquipment (WEEE)DirectiveIntheEuropeanUnion,this
labelindicatesthatthisproductshouldnotbe disposedofwithhouseholdwaste.Itshouldbe depositedatanappropriatefacilitytoenable
recoveryandrecycling.EEEcomplieswith Directive‘RegulationontheRestrictionofthe UseofCertain
HazardousSubstancesinElectrical
andElectronicEquipment’
WasteElectricalandElectronicEquipment(WEEE) YönergeleriAvrupaBirliği'ndebuetiket,ürününev elektroniğialetleriatıklarıileimhaedilemeyeceğinigösterir. Kurtarmakvegeridönüşümünüsağlamakiçinuygun şartlardasaklanmasıgerekir.EEEYönetmeliğineUygundur VeElektronikEşyalardaBaziZararliMaddelerinKullaniminin Sinirlandirilmasina
DairYönetmelik.
Waste Electrical and Electronic Equipment (WEEE) Yönergeleri Avrupa Birliği'nde bu etiket,
ürünün ev elektroniği aletleri atıkları ile imha edilemeyeceğini gösterir. Kurtarmak ve geri dönüşümünü sağlamak için uygun şartlarda
saklanması gerekir. EEE Yönetmeliğine Uygundur Ve Elektronik Eşyalarda Bazi Zararli Maddelerin Kullaniminin Sinirlandirilmasina Dair Yön et me li k.
European Union Disposal Information
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 5

Normal Usage Guidelines

Normal Usage Guidelines
Normal use of the LCD is defined as operating in the open air to prevent heat buildup, and without direct or indirect heat sources such as lighting fixtures, heating ducts, or direct sunlight that can cause the modules to experience high operating temperatures. For all modules, do not block fans or ventilation openings. If the LCD module will be installed in a recessed area with an LCD surround or enclosure, ensure adequate openings are applied for proper air flow and ventilation.
At 3000 meters or below, the maximum ambient operating temperature for the LCD module cannot be above 40º C nor below the minimum ambient operating temperature of 0º C. If one of these conditions exists, it is up to the installer to ensure that module placement is changed, thermal shielding is provided and/or additional ventilation is provided to keep the display within its nominal operating parameters.
Cooling Requirements
For optimal performance, active cooling by the installer should be planned for when the ambient temperature at the top of the wall is predicted to be above the specified ambient temperature for the panel. Cooling may be done behind the displays and depending on the wall configuration, it may be helpful to place air ducts (AC) at every third display tall.

VESA Mounts, General Description

VESA mounts are used to secure the Planar EP-Series for display. The display can be installed using a variety of VESA mounts available through Planar. If you do not have a VESA mount and would like to purchase one, contact Planar.
If you purchased a VESA mount, you should have a received a separate box with mounting supplies and an Installation manual. Follow these instructions carefully.
Keep in mind the following general installation guidelines:
• Screw length is crucial and will vary depending on the type of mount you use. Total screw length will include the penetration length plus the length required by the type of VESA mount in use.
• Mount spacers may be required to accommodate the protruding back panel of the OPS slot.
Caution:
could puncture parts inside the display.
• Prior to installation, make sure you know where all of the mounting points are
• Follow all safety precautions outlined in the VESA Installation manual.
• Verify the parts received with the list shown in the VESA Installation manual.
Shorter screws will result in insufficient mounting strength and longer screws
located.
6 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Cleaning the Display

If dust has collected on the power plug, remove the plug from the outlet and clean off the dust. Dust build-up may cause a fire.
Remove the power plug before cleaning. Failure to do so may result in electrical shock or damage.
Keep the following points in mind when cleaning the surface of the display:
• When the surface of the display becomes dirty, wipe the surface lightly with a soft clean cloth.
• If the surface requires additional cleaning, use LCD screen cleaner or LCD wipes, which are available at most electronics stores.
• Do not let cleaner seep into the display, as it may cause electrical shock or damage.
Cleaning the Display
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 7

Package Contents

Package Contents

Unpacking the Display

The display is packed in a cardboard box using foam to protect it during shipping.
Before unpacking the display, prepare a stable, level and clean surface near a wall outlet.
1 Place the LCD panel box in an upright position and remove the carton locks from
the bottom first.
2 Remove the entire top of the box and the top shipping foam.
3 Remove the accessory bag and packing list.
8 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Unpacking the Display
Item Description Quantity
1LCD panel 1
2Carton 1
3 Foam Cushion Top 1
4 Foam Cushion Bottom 1
5 Polyurethane Bag 1
6 Accessory Bag 1
7 Carton Lock 6 (58”) or 8 (65”)
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 9

Contents of the Accessory Kit

Contents of the Accessory Kit
Part Picture Quantity
HDMI Cable 1
USB Drive 1
USB Cable (For Touch version)
Power cord 1
IR extender cable 1
1
10 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Contents of the Accessory Kit
Part Picture Quantity
Cable Clips 2
OSD Remote (AAA batteries included)
1
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 11

Installing the Cable Clips

Installing the Cable Clips
The cable clips included in the Accessory Kit are used to assist with cable management. These clips snap into place as shown in the image below.
12 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
LQ
PP
LQ
PP
LQ
PP
LQ
PP
LQ
PP
LQ
PP
LQ
PP
LQ
PP
;09(6$ 02817,1*+2/(6
LQ
PP
LQ
PP

Dimensions

Dimensions

EP5804K

EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 13

EP5804K - T

LQ
PP
LQ
PP
LQ
PP
LQ
PP

LQ
PP
LQ
PP
LQ
PP
LQ
PP
;09(6$ 02817,1*+2/(6
LQ
PP
LQ
PP
EP5804K - T
14 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

EP6504K

LQ
PP
LQ
PP
LQ
PP
LQ
PP
LQ
PP
LQ
PP
LQ
PP
LQ
PP
LQ
PP
LQ
PP
;09(6$ 02817,1*+2/(6
EP6504K
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 15

EP6504K - T

LQ
PP
LQ
PP
LQ
PP
LQ
PP

LQ
PP
LQ
PP
LQ
PP
LQ
PP
LQ
PP
LQ
PP
;09(6$ 02817,1*+2/(6
EP6504K - T
16 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Planar EP Series - Standard Inputs

Planar EP Series - Standard Inputs








1
2
USB 3.0*
RS-232
HDMI 1 and HDMI 2
7
DVI
8
13
14
USB 2.0*
USB 2.0*
3
Ethernet
OPS Slot
4
5
Touch USB**
DisplayPort In
6
Connector locations and mounting points may differ depending on the model.
* USB 2.0 and USB 3.0 ports are connected to OPS PC (when installed) ** Touch Models Only
VGA
9
PC Audio In
10
IR
11
Audio Out
12
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 17
AC Switch
15
16
AC In
17
DisplayPort Out

Installing the Display

Installing the Display
This section explains how to install your display. We suggest that you read the entire section before you attempt to install the unit.

Before You Begin

Make sure you have all the items in these lists before you begin unpacking and installing your display(s).

Tools/Equipment List

Depending on your installation, you may need one or more of the following items:
• String/string level
• Digital/laser level
• Ladders/lift
• Back brace
• Stud finder (if hanging display on a wall)

Other Things You May Need

• LCD screen cleaner or LCD wipes - available at most electronics stores
• At least two very strong people to help lift units into place

Plan Your Installation

You should have a detailed plan of how the units are to be configured. The plan should include calculations for the following:
• Power (maximum of five units per 20A circuit for 115V operation)
• Cable runs
• Ventilation and cooling requirements
• If hanging display on a wall, location of studs in the wall

Prepare Your Installation Location

You should have prepared the area where you will install the unit. If custom enclosures are part of the installation, they must be fully designed to accommodate the installation of the displays, as well as the installed unit and ventilation and cooling requirements.
If your installation included a lot of construction or dust, it is highly recommended that you clean all of the screens after the wall installation and configuration are complete.
18 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Installing OPS Expansion (Optional)

The Planar EP-Series displays are equipped with an expansion slot that supports the Intel® Open-Pluggable Specification (OPS). The slot will support OPS devices such as PC’s, SDI modules, HDBaseT receivers, etc.
To install an OPS device, remove the protective cover on the display and slide the device firmly into position. When installed, the OPS device will be connected internally to the display. No external video or power cables are required.
For convenience, two Type-B USB 2.0 ports and one Type-B USB 3.0 port are provided on the rear cover of the display. When an OPS device is installed, these USB ports can be used for a keyboard, webcam, USB drive, or other peripherals.
Installing OPS Expansion (Optional)
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 19

Operating the Display

7.9in
200mm
15.7in
400mm
4X M8 VESA MOUNTING HOLES
Operating the Display

OSD Keypad

The OSD keypad is located on the rear of the display.
OSD Keypad Buttons
Key Descriptions
Power Power on/Power off
Source Source selection (toggle)
Menu Right/Increase value
Menu Left/Decrease value
Menu Up
Menu Down
Menu/Exit Menu/Exit
20 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Remote Control Receiver

7.9in
200mm
15.7in
400mm
4X M8 VESA MOUNTING HOLES
Power ON standby indicator, Remote control receiver
The remote control receiver is located near the keypad on the rear of the display. Use the IR extender cable for operating the remote from the front of the display.
Remote Control Receiver
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 21

LED Indicators

LED Indicators
The LED indicator light is located on the rear of the display near the keypad. The following table explains what the different colors and blink patterns mean.
Power Status Condition
Green Power on
Blinking Orange No signal
Orange Power saving mode
Off AC off
Off Power off

Using the Display in Portrait Mode

LED On
When using the display in the portrait position and looking at the rear of the display, it should be rotated according to the arrow stickers on the back of the display. This will allow for proper ventilation. Then select the OSD rotation of landscape or portrait on the OSD menu (MAIN MENU > BASIC > OSD ROTATION).
Caution: Improper ventilation may shorten the life of the display.
22 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Using the Remote Control

Below is a picture of the remote control and its corresponding Hex codes. See the following page for button descriptions and Hex codes.
Using the Remote Control
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 23
Using the Remote Control
Num Function
INFO
1
2
VGA
3
DVI
4
HDMI 1
5
COMP
6
DVI2/AV
7
HDMI 2
8
P-position
9
10
DisplayPort
Customer
Code
40AF
Hex Code Description
04FB Provides source and resolution
information
40AF 1CE3 Turns the display on and off
40AF 07F8 Selects the PC’s VGA source
40AF 08F7 Selects the PC’s DVI source
40AF 09F6 Selects the HDMI source 1
40AF 0AF5 Not used
40AF 0BF4 Not used
40AF 0CF3 Selects the HDMI source 2
40AF 1AE5 Not used
40AF 15EA Selects the DisplayPort source
11
12
13
14
15
16
17
18
19
20
SDI 1
PIP
IPC/S-V
SDI 2
SWAP
P-SOURCE
MENU
40AF 10EF Not used
40AF 11EE Not used
40AF 0DF2 Selects the OPS source
40AF 16E9 Not used
40AF 06F9 Not used
40AF 13EC Not used
40AF 02FD Navigates up through submenus and
settings
40AF 01FE Navigates back through submenus and
settings
40AF 0EF1 Opens the display’s on-screen menu
system. When the menu system is already open, pressing this button will select the previous submenu.
40AF 03FC Navigates forward through submenus
and settings
24 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Locking/Unlocking the OSD Menus

Num Function
21
22
23
ENTER
EXIT
SCALING
26
27
28
29
30
31
FREEZE
MUTE
BRIGHT
CONTRAST
AUTO
Customer
Code
40AF 19E6 Navigates down through submenus
Hex Code Description
and settings
40AF 12ED Selects highlighted menu choices
40AF 05FA Closes the menu system
40AF 14EB Toggles between different aspect ratios
(Auto, Native, 4 x 3, 16 x 9, 16 x 10 and Letterbox)
40AF 43BC Freezes the current source image
40AF 00FF Turns off the sound
40AF 17E8 Adjusts the brightness
40AF 18E7 Adjusts the contrast
40AF 1EE1 Synchronizes the display to the source
32
33
34
SOURCE
VOLUME -
VOLUME +
Locking/Unlocking the OSD Menus
You can lock or unlock the OSD menus by pressing a series of key commands on the remote control. To lock the menu, press the following keys on the remote in the order listed: same sequence.
Depending on whether you locked or unlocked the menu, you will see one of the following messages on the screen.
ENTER, ENTER, EXIT, EXIT, ENTER and EXIT. To unlock it, simply follow the
40AF 0FF0 Allows selection of the different
sources
40AF 1BE4 Decreases the sound volume
40AF 1DE2 Increases the sound volume
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 25

Changing the Remote Control Battery

Changing the Remote Control Battery
Remove the battery cover.
1
Slide back and remove the battery cover in the direction of the arrow.
2 Insert the batteries.
Align and insert two AAA batteries according to their plus and minus ports (as indicated in the remote control).
3 Close the battery cover.
Replace the battery cover in the direction of the arrow and snap it back into place.

Turning the Display On

1 Insert the power cord into the display and into the power outlet.
2 Ensure the AC switch is set to “—“.
3 Press the power button on the remote or side control panel.
26 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Turning the Display Off

With the power on, press the power button on the remote or side control panel to put the LCD panel in a standby mode. To turn off power completely, turn the AC switch to “O” or disconnect the AC power cord from the power outlet.
Note: If there is no signal for a certain period of time, the LCD panel will automatically go into
standby mode.

Adjusting the Volume

1 Using the remote, press the VOLUME - or VOLUME + to increase or decrease the
volume.
2 Press the MUTE button to temporarily turn off all sound. To restore the sound,
press the MUTE button again.
Turning the Display Off
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 27

Selecting the Input Source

VGA
HDMI 1
HDMI 2
DVI
DisplayPort
OPS
Standard Inputs
Selecting the Input Source
1 Do one of the following:
• Using the remote, press the desired source button (VGA, HDMI 1, HDMI 2, DVI,
DISPLAYPORT, OPS).
• Press the source button on the display’s keypad. Use the arrow buttons (▲, ▼,
, 
) to select one of the following input sources and press ENTER: VGA, HDMI
1, HDMI 2, DVI, DISPLAYPORT, OR OPS.
28 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Note: When the display cannot find a source, a “No signal” message will appear.

OSD Menu Functions

Depending on the source, the monitor operates in one of three modes: Graphics, Video, and 3840x2160:
• Graphics mode is automatically selected for graphic sources such as a PC. For these sources, some adjustments (such as hue and tint) are not available because they degrade the image quality.
• Video mode is automatically selected for video sources such as a DVD or Blu­Ray player. For these sources, hue and tint may need to be adjusted for optimum results.
• 3840x2160 mode is automatically selected when the resolution of the incoming signal is 3840x2160. for these signals, some adjustments are not available, and the display is automatically adjusted to the optimum brightness and contrast to maximize the performance of the LCD at high resolution. To adjust the brightness of the display in 3840x2160, use the backlight adjustment to make the display brighter or dimmer to account for ambient light conditions.
MainMenu Submenu
Secondary
Menu
Description Setting
Video
OSD Menu Functions
Mode
Graphics
3840x
2160
Image Settings
Scheme In Video mode, select
the scheme
Brightness Adjust the brightness
of the screen
Contrast Adjust the contrast of
the screen
Sharpness Adjust the sharpness
of the screen
Saturation Adjust the saturation
of the screen
Hue Adjust the hue of the
screen
Backlight Adjust the backlight 0~100 O O O
User, Vivid, Cinema, Game, Sport
0~100 O O
0~100 O O
0~24 O O
0~100 O
0~100 O
O
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 29
OSD Menu Functions
MainMenu Submenu
Secondary
Menu
Description Setting
Video
Mode
Graphics
3840x
2160
Image Settings
Color Temp & Gamma
Flesh Tone Select the Flesh Tone
Noise Reduction Select the Noise
Gamma Select the Gamma 1.85, 1.9, 1.95,
Color Temp Select the Color Temp 3200K, 5000K,
Red Gain Select the Red Gain 128~383 O O
Green Gain Select the Green Gain 128~383 O O
Blue Gain Select the Blue Gain 128~383 O O
Red Offset Select the Red Offset -50~50 O O
Green Offset
Blue Offset Select the Blue Offset -50~50 O O
Select the Green Offset
setting
Reduction setting
OO
2.0, 2.05, 2.1,
2.15, 2.2, 2.25,
2.3, 2.35, 2.4,
2.45, 2.5, 2.55,
2.6, Off
OO 6500K, 7500K, 9300K, User
-50~50 O O
Off, Low, Medium, High
Off, Low, Medium, High
O
O
Local Dimming Select the Local
Dimming setting
MEMC Select the MEMC
setting
30 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Off, On O O O
Off, Low, Medium, High
OO O
OSD Menu Functions
MainMenu Submenu
Display Settings
Audio Settings
Main Aspect
Volume Adjust the volume 0~100 O O O
Bass Adjust the Bass
Treble Adjust the Treble
Balance Adjust the balance of
Secondary
Menu
Ratio
Zoom Adjust the zoom
Auto Scan Select the Auto scan
Select Source
Description Setting Mode
Adjust the aspect ratio of the screen
function
function
Select the main input source
volume
volume
the screen
Full screen, 4:3, Letterbox, Native
OO
 OO
Off, On O O O
VGA, HDMI 1, HDMI 2, DVI, DisplayPort, OPS
-6~+6 O O O
-6~+6 O O O
-6~+6 O O O
OO O
HDMI Audio Input Audio input control HDMI/PC O O O
DP Audio Input Audio input control DisplayPort/PC O O O
Internal Speakers Disable internal audio
speakers
On, Off O O O
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 31
OSD Menu Functions
MainMenu Submenu
Secondary
Menu
Description Setting
Video
Mode
Graphics
3840x
2160
Basic Settings
OSD Transparency Adjust the OSD
transparency function
OSD Location Adjust the OSD
location
OSD Zoom Adjust the OSD size
(Disable in portrait type)
OSD Rotation Adjust the OSD
rotation
OSD Language Select the OSD
language
OSD Timeout Select the OSD
timeout seconds
Sleep Timer Select the sleep timer Off, 15, 30, 60,
Power LED LED on rear of display
shows powered on/off or standby mode
0~100 O O O
,,, OO O
Off, On O O O
Landscape/ Portrait
English/ Chinese
5~120 sec. O O O
90, 120 Min.
Off, On O O O
OO O
OO O
OO O
Splash Screen Set the Splash Screen
function
Real Time Clock (RTC)
Current Mode
Timer Mode Set up schedule User, Same
Set up Date & Time Year, Month,
Off, On O O O
OO O Day, Hour:Minutes, Weekdays
OO O Settings on All, Same Settings on Work Days
32 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
MainMenu Submenu
Secondary
Menu
Description Setting
Video
OSD Menu Functions
Mode
Graphics
3840x
2160
Advanced Settings
Auto Adjustment Select the Auto
Adjustment Function for VGA input
Image Position Adjusttheimage
positionforVGAinput
Phase 0~63 According to
Clock 0~100 According to
VGA ADC Settings
IRFM Select the anti burn-in
Baud rate Setting the baud rate
ADC Mode Select ADC mode Default, User O
User ADC Calibration
Restore ADC to Default
Perform an ADC calibration
Reset the default ADC settings
mode function
of the display
Off, On O
▲▼ O
resolution
resolution
Yes, No O
Yes, No O
Off, On O O O
115200, 38400, 19200, 9600
O
O
OO O
Smart light control Select the Backlight
control function DCR (Dynamic contrast) – from the input source Light Sensor – from ambient light
Wake Up From Sleep Energy-saving
function
Off, DCR, Light Sensor
VGA Only / VGA, Digital, RS232 / Never Sleep
OO O
OO O
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 33
OSD Menu Functions
MainMenu Submenu
Secondary
Menu
Description Setting
Video
Mode
Graphics
3840x
2160
Advanced Settings
Ethernet Setup
Enable Network
Dynamic IP Enable the Dynamic
Static IP Address
Subnet Mask
Gateway Set the gateway
DNS Address
Save Network Settings
Email Alert Configure email alert
Load Default Settings
Enable the network feature
IP mode
Set the static IP address
Set the subnet mask
address
Set the DNS address
Update the IP settings to the net device
settings
Load the default network settings
Yes, No O O O
Disable, Enable O O O
255.255.255.255 (0.0.0.0)
255.255.255.255 (0.0.0.0)
255.255.255.255 (0.0.0.0)
255.255.255.255 (0.0.0.0)
Yes, No O O O
Yes, No O O O
OO O
OO O
OO O
OO O
OO O
Refresh Refresh the network
info.
Device MAC Show the unique
address assigned to network interfaces
OO O
OO O
34 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
MainMenu Submenu
Secondary
Menu
Description Setting
Video
OSD Menu Functions
Mode
Graphics
3840x
2160
Advanced Settings
Multi­Display Control
Monitor ID Manually select the
Monitor ID of each display
Video Wall Disable/Enable Video
Wall
Power On Delay
Frame Disable/Enable Frame
Matrix X Sets the number of
Matrix Y Sets the number of
Division X Select the Division X 1~Matrix X O O O
Division Y Select the Division Y 1~Matrix Y O O O
Select the Power On delay in seconds for each display in the video wall
compensation
displays used in the horizontal position
displays used in the vertical position
1~25 O O O
Yes, No O O O
0~30 Sec. (in 0.05 second increments)
Yes, No O O O
1~5 O O O
1~5 O O O
OO O
EDID Setup DVI Select the DVI EDID DVI Only, Same
as HDMI
HDMI Select the HDMI and
OPS EDID
DisplayPort Select the DisplayPort
EDID
Touch Control Select the Touch
Control source
DisplayPort Mode Select the DisplayPort
version
Factory Reset Reset to the factory
default setting
4Kx2K, 1080p O O O
4Kx2K, 1080p O O O
Auto, OPS, External
DP1.1, DP1.2 O O O
Yes, No O O O
OO O
OO O
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 35
OSD Menu Functions
MainMenu Submenu
Secondary
Menu
Description Setting
Video
Mode
Graphics
3840x
2160
System Status
Channel Information
Source Show the name of the
input source
Resolution Show the current
resolution
Serial Number
Firmware Version
Show serial number of the monitor
Show the firmware of the LCD
OO O
OO O
OO O
OO O
36 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

OSD Menus

Image Settings

OSD Menus

Display Settings

EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 37

Audio Settings

Audio Settings

Basic Settings

38 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
RTC Submenus
User Mode
Same Settings On Work Days Mode
Same Settings On All Mode
Basic Settings
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 39

Advanced Settings

Advanced Settings

Network Settings

40 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Multi-Display Control

System Status

Multi-Display Control

Navigating Through the Menus

1 With the power on, press MENU. The IMAGE SETTINGS menu appears.
2 Within the menu, use ▲, ▼, ,  and ENTER to navigate through the menus and
adjust options.
3 Press MENU to return to the previous menu. To exit the menu system, press EXIT.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 41

Image Settings Menu

Image Settings Menu
This menu is used for making common image adjustments.
Scheme
Brightness
Contrast
Sharpness
Saturation
Press or to select one of the following: Options: User, Vivid, Cinema, Game, Sport
Increases or decreases the brightness of the picture. Press or , select the desired level, and press Range: 0~100
Increases or decreases the contrast of the picture. Press or , select the desired level, and press
Range: 0~100
Adjusts the definition of the picture. Press or , select the desired level, and press
ENTER.
Range: 0~24
Adjusts the brilliance and brightness (Disabled in Graphics Mode). Press or , select the desired level, and press Range: 0~100
ENTER.
ENTER.
ENTER.
Hue
Increases or decreases the green hue (Disabled in Graphics Mode). Press or , select the desired level, and press Range: 0~100
42 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
ENTER.
Backlight
Image Settings Menu
Range: 0~100
Color Temp and Gamma
Gamma
Color Temp
Red Gain
Green Gain
Blue Gain
Red Offset
Adjusts red, green, blue gain and red, green blue offset.
Options: Off, 1.85, 1.9, 1.95, 2.0, 2.05, 2.1, 2.15, 2.2, 2.25, 2.3, 2.35, 2.4, 2.45, 2.5,
2.55, 2.6
Options: User, 3200K, 5000K, 6500K, 7500K and 9300K.
Range: 128~383
Range: 128~383
Range: 128~383
Range: -50~50
Green Offset
Blue Offset
Flesh Tone
Noise Reduction
Range: -50~50
Range: -50~50
Select the Flesh Tone setting (Disabled in Graphics Mode). Press or , select the desired level, and press Range: Off, Low, Medium, High
Select the Noise Reduction setting (Disabled in Graphics Mode). Press or , select the desired level, and press Range: Off, Low, Medium, High
ENTER.
ENTER.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 43

Display Settings Menu

Local Dimming
MEMC
Display Settings Menu
Local Dimming can increase the LCD performance by dimming areas that should be dark, increasing the contrast and clarity of the image. Range: Off, On
MEMC (Motion Estimation/Motion Compensation) is a function designed to minimize display motion blur. Press or , select the desired level, and press Range: Off, Low, Medium, High
ENTER.
Main
Display Setting Mode
Aspect Ratio
Changes the picture’s aspect ratio
or to select the following options:
Press
Options: Full screen, Letterbox, 4:3, Native
Zoom
Range: 0~10
Auto Scan
Range: On, Off
Select Source
Options: VGA, HDMI 1, HDMI 2, DVI, DisplayPort, OPS
44 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Audio Settings Menu

Volume
Audio Settings Menu
Bass
Tre ble
Balance
HDMI Audio Input
Adjust the sound. Press or , select the desired level, and press ENTER. Range: 0~100
Adjust the low tones (bass). Press or , select the desired level, and press
ENTER.
Range: -6~6
Adjust the high tones (treble). Press or , select the desired level, and
ENTER.
press Range: -6~6
Adjust the balance of the left and right speakers. Press or , select the desired level, and press
ENTER.
Range: -6~6
Select HDMI or PC audio input mode.
DP Audio Input
Internal Speakers
Select DisplayPort or PC audio input mode.
Disable or enable internal audio speakers.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 45

Basic Settings Menu

Basic Settings Menu
This menu is used to make initial setup adjustments to the OSD (On-Screen Display) menu and other on-screen messages.
OSD Transparency
OSD Location
OSD Zoom
OSD Rotation
OSD Language
OSD Timeout
Set the OSD transparency function. Press or to select the desired level, and press
ENTER.
Range: 0~15
Adjust the menu location on the display (▲, ▼, , ).
Options: On, Off
Select the OSD Rotation. Press or to select the rotation.
Options: Landscape or Portrait
Options: English and Chinese
Options: 5~120
Power LED
LED on rear of display shows powered on/off or standby mode.
Options: On, Off
46 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Power LED
Real Time Clock
Splash Screen
Basic Settings Menu
LED on rear of display shows powered on/off or standby mode.
Options: On, Off
Set the date, and switch the alarm on and off. Use ▲, ▼, ,  to adjust these options.
Selects whether a Splash Screen appears when the display is powered on.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 47

Basic Menu/RTC (Real Time Clock) Menu

Basic Menu/RTC (Real Time Clock) Menu
Real Time
Timer Mode
Configure current time setting Year/Month/Day, Hour: Minutes, Weekday
Configure power on/off timers User, Same Settings On All, Same Settings On Work Days
48 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
RTC Timer Mode - User
Basic Menu/RTC (Real Time Clock) Menu
Timer Mode
User mode Select the power on/off timer and specify the on/off times for each day of the week.
For each day of the week, you have the following options: Enable or Disable the schedule of the day Options: Disable, Enable
Power On/Power Off timer setup. Power On: Use the arrow keys to specify the time you want the display to turn on for the selected day. Power Off: Use the arrow keys to specify the time you want the display to turn off for the selected day.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 49
Basic Menu/RTC (Real Time Clock) Menu
RTC Timer Mode - Work Days
Timer Mode
Work Days mode For Monday-Friday, Saturday or Sunday, you have the following options:
Enable or Disable the schedule of the work days or individual weekend days. Options: Disable, Enable
For all days, you have the following options: Enable or Disable the schedule for Monday-Friday, Saturday and Sunday. Options: Disable, Enable
Power On/Power Off timer setup. Power On: Use the arrow keys to specify the time you want the display to turn on for Monday-Friday, Saturday or Sunday. Power Off: Use the arrow keys to specify the time you want the display to turn off for Monday-Friday, Saturday or Sunday.
50 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
RTC Timer Mode - All Days
Basic Menu/RTC (Real Time Clock) Menu
Timer Mode
All Days mode Select all days of the week power on/off timer.
For all days, you have the following options: Enable or Disable the schedule for all days of the week Options: Disable, Enable
Power On/Power Off timer setup. Power On: Use the arrow keys to specify the time you want the display to turn on for all days of the week. Power Off: Use the arrow keys to specify the time you want the display to turn off for all days of the week.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 51

Advanced Settings Menu

Advanced Settings Menu
Auto Adjustment
Image Position
Phase
Clocks
VGA ADC Settings
Forces the display to reacquire and lock to the input signal. This is useful when the signal quality is marginal.
Note: This feature does not continually reacquire the signal. It only does so each
time you select this option.
Options: No, Yes
Adjust the image location (VGA Mode only).
Options: ▲, , ,
Adjust the phase for the VGA input. Range: 0~63 (VGA Mode only)
Adjust the clocks for the VGA input. Range: 0~100 (VGA Mode only)
Select the ADC setting, User ADC Calibration, or restore factory default ADC setting. Options: Default, User
52 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
IRFM
Baud Rate
Smart Light Control
Wake Up From Sleep
Advanced Settings Menu
Creates slight frame motion to help avoid image retention.
Options: Off, On
Options: 115200, 38400, 19200, 9600
DCR (Dynamic Contrast) varies the LCD backlight automatically, depending on content, to improve black levels and contrast. Options: Off, DCR, Light Sensor
Allows you to configure the display to “wake up” when it receives a digital signal through the DisplayPort, HDMI or DVI connectors. With VGA Only, the display can only “wake up” by sending an analog video signal through the VGA connector. Options:
Never Sleep VGA Only
- The display will never enter a power saving mode.
- The display will enter a power saving mode if it cannot sync for five minutes with the DisplayPort, HDMI or DVI. If the sync is present, the display will “wake up” again.
VGA, Digital, RS232
- The display will enter a power saving mode if it cannot
sync for five minutes with any source.
Ethernet Setup
Multi-Display Control
EDID Setup
Touch Co ntro l
Configure Network settings. See "Setting Up Email Alerts" on page 77 for more information.
Used for displaying one image across multiple displays.
Enables EDID over various formats.
Selects the touch control surface. Options: Auto, OPS, External
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 53
Advanced Settings Menu
DisplayPort Mode
Factory Reset
Selects the DisplayPort version. Options: DP1.1, DP1.2
Reset to the factory default setting. Options: No, Yes
54 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Advanced Settings - Ethernet Setup Submenu
Advanced Settings Menu
Enable Network
Dynamic IP
Static IP Address
Subnet Mask
Enable the network feature Options: No, Yes
Enable DHCP for dynamic IP address assignment.
Options: Disable, Enable
Note: When dynamic IP is enabled, the parameters received from the DHCP server
are shown in the
STATIC IP ADDRESS, SUBNET MASK, GATEWAY and DNS ADD
lines.
Set the static IP address when the DYNAMIC IP line is disabled or view it when the
DYNAMIC IP line is enabled.
Range: 255.255.255.255 (0.0.0.0)
Set the subnet mask when the DYNAMIC IP line is disabled or view it when the
DYNAMIC IP line is enabled.
Range: 255.255.255.255 (0.0.0.0)
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 55
Advanced Settings Menu
Gateway
DNS Address
Save Network Settings
Email Alert
Set the gateway address when the DYNAMIC IP line is disabled or view it when the
DYNAMIC IP line is enabled.
Range: 255.255.255.255 (0.0.0.0)
Set the DNS address when the DYNAMIC IP line is disabled or view it when the
DYNAMIC IP line is enabled.
Range: 255.255.255.255 (0.0.0.0)
Save the network configuration when the DYNAMIC IP line is disabled. Options: No, Yes
Enable/disable the following email alerts:
POWER STATUS ALERT - Sent when the unit is turned on or off. SOURCE STATUS ALERT - Sent when a different source is selected. SIGNAL LOST ALERT - Sent when the input sync is lost.
Load Default Settings
Device MAC
Load default network settings Options: No, Yes
Shows the unique address assigned to network interfaces.
56 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Advanced Settings - User ADC Calibration
Advanced Settings Menu
1 When using VGA as a signal source, go to ADVANCED SETTINGS in the OSD menu,
select VGA ADC SETTINGS and then select USER ADC CALIBRATION.
2 A warning message (see image below) will appear to help you ensure that the
correct image is displayed on screen before ADC calibration begins.
a The image in the green boxes, displayed on both side of the screen, has to be
white and black in order to run the calibration accurately (the black and white image can be made using software like Microsoft Paint).
b The white in the left green box has to be the brightest white.
c The black in the right box has to be the darkest black.
3 After the correct image is displayed, click “Yes” to begin ADC calibration.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 57
Advanced Settings Menu
4 During the calibration process, the following message will appear to notify you to
wait for the calibration.
5 After the calibration is complete, you will see one of two messages.
58 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Advanced Settings Menu
Advanced Settings - Multi-Display Control Submenu
The menu is used for displaying one image across multiple displays. The software allows you to tile up to a 5 x 5 array. With a DisplayPort signal, you can loop up to nine displays. Additional displays may be added using a distribution amp. The loop through function only works with the DisplayPort inputs.
It is also important to note that the maximum cable length between displays is three meters.
Monitor ID
Video Wall
Power On Delay
Used to manually set the Monitor ID of each display in the video wall.
Options: 1-25
Used for displaying one image across multiple displays.
Options: Yes, No
Note: If No is selected, all of the options below the Power On Delay line will be
grayed out.
When powering on a video wall, this feature staggers the power on sequence so that all displays will not turn on at once, reducing current requirements.
Options: 0~1.50 (in .05 second increments)
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 59
Advanced Settings Menu
Frame
Matrix X
Matrix Y
Division X
Division Y
This feature enables or disables frame compensation. Options: Yes, No
Sets the number of displays used in the horizontal position Options: 1-5
Sets the number of displays used in the vertical position Options: 1-5
Sets the horizontal position of the display wall matrix Options:
1~ Matrix X
Sets the vertical position of the display wall matrix Options:
1~ Matrix Y
60 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
DVI
Advanced Settings Menu
Advanced Settings - EDID Setup
HDMI
DisplayPort
Select the DVI EDID Options: DVI Only, Same as HDMI
Select the HDMI and OPS EDID Options: 4Kx2K, 1080P
Select the DisplayPort EDID Options: 4Kx2K, 1080P
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 61

System Status Menu

System Status Menu
This read-only menu provides information about the active sources and the latest firmware version.
62 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Using the Touch Screen

You can use the touch screen to control your operating system. The touch screen can emulate basic mouse functions and supports multi-touch functions for Windows 7* and Windows 8*. The following table shows a list of functions you can use on the touch screen.
Note: *Ensure that you have installed the USB cable on the display to a computer.
Note: If an OPS PC is installed in the OPS slot, the OPS PC will automatically be connected
internally to the touch system. The touch functionality is configurable via the Touch Control setting.

Performing basic functions

The following table shows how to perform basic tasks using the touch screen for Windows 8, Windows 7, Vista, XP, Mac OSX, and Linux.
Function Action
Using the Touch Screen
Click Tap the screen once.
Double-Click Tap the screen twice.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 63
Performing basic functions
Right-click Press on the target. Hold and wait for a
blue ring to appear. Release your finger.
Drag or select Drag one finger left or right.
Pan up/down /back/forward
Wake up from Windows sleep mode (S3)
Quickly drag your finger (flick) in a desired direction.
Press and hold for four seconds.
64 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Touchscreen MultiTouch Driver Installation

Touchscreen MultiTouch Driver Installation
1 With the PC on, plug in the USB memory stick to the USB drive.
2 Locate and open the USB drive.
3 Double-click on the “mt_driver_kit [xxxxxx].exe” to install the driver.
4 Follow installation prompts until driver installation is complete.
Once driver installation is complete, the touchscreen is ready for use.

Touchscreen (PQLabs) MultiTouch Platform Content

The PQLabs Software is used for troubleshooting and calibration. The different menus are described below.
1 On the PC, select the Start menu, All Programs and then PQLabs Software.
2 Click on “MultiTouch Platform” to open the PQLabs MultiTouch Platform window.
Touchscreen Information
• Serial Number – Displays the serial number of the connected touchscreen.
• Firmware Version – Displays the firmware version of the touchscreen selected under the “Serial Number” dropdown menu.
• Touch Points – Displays the number of touch points for which the touchscreen is capable.
• Status – Displays the current status of the touchscreen.
Calibration
• Calibration – Starts a 4-point calibration of the touchscreen. Perform the programmed touchscreen calibration process. At the conclusion of the calibration routine your touchscreen device is ready to use and will perform with accurately positioned touch points.
• Reset Calibration – Resets calibration to factory default settings.
Utility
• Diagnose – Starts the “MultiTouchDoctor” program. This can be used to troubleshoot issues with the touchscreen.
Options
• Default settings on options have the following programs enabled: Tuio Support, Flash Tuio Support, Handwriting Optimization, Enable Windows Native Touch, Enable Mouse/Keyboard Simulation, and Launch When Windows Starts Up.
• Flexible Scan Rate is at a default setting.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 65

Uninstalling the MultiTouch Driver

or
Uninstalling the MultiTouch Driver
1 On the PC, select the Start menu, All Programs and the PQLabs Software
2 Click on the MultiTouch Driver.
3 Select the Uninstall option.

Multi-Touch Functions

The following table shows how to perform multi-touch tasks using the touch screen for Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions.
Function Action
Right-click Press on the target. Tap the screen with
another finger. Release the second finger.
Scrolling Drag one or two fingers up or down.
Zoom Move two fingers apart or toward each
other.
Rotate Move two fingers in opposing
directions
Use one finger to pivot around the other.
66 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

LAN Control

The Planar EP-Series supports extending access to the RS232 commands over a network connection using a virtual COM port (VCOM). The VCOM driver installer is included on the USB drive that came with your display.
Note: RS232 commands over LAN can be achieved by opening a TCP connection to Port 23
to the display. The LAN control functionality is most frequently used by control systems, and they won’t be able to use the VCOM drivers

Supported Operating Systems

The utility supports the following operating systems:
• Windows XP
• Windows Vista
• Windows 7
LAN Control
• Windows 8 and 8.1
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 67

Installation

Installation
Use the following instructions to install the VCOM driver.
1 Launch the vcomsetup.exe file.
2 You may see a security warning similar to the following example. Click Run to
continue.
68 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Installation
3 The vcomsetup.exe installer installs both the VCOM virtual serial port and also a
utility (WinPcap) for finding your EP5804K/EP6504Ks on the network. Follow the steps in the two installers, accepting defaults and license agreements as needed.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 69
Installation
4 When the installers are finished, you will see a VCOM icon on your desktop and
you find two new folders in your start menu: IC Plus corp (with VCOM sub folder) and WinPcap. If you need to uninstall the software, there are shortcuts to uninstall from these menus.
70 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Configuring VCOM

Open a browser and link to the display’s web service
Configure the display’s IP address
Search by IP address
Search for the display’s in same domain
Use the VCOM shortcut to launch the VCOM setup utility. The utility starts up on the Device Info page, shown below. The controls on this page allow you to find and configure each display that you want to access via virtual COM ports.
Configuring VCOM
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 71
Configuring VCOM
Create a virtual COM port
Remove an existing virtual COM port
Click on COM Mapping to display the COM Mapping page, shown below. The controls on this page allow you to make virtual COM ports and select the display to which you want to map each virtual COM port.
72 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Function Descriptions

Search

In the Device Info page, click the Search icon. This function searches for any devices that are connected to the same network segment (maximum of 254 devices) as your PC. Any devices found will be listed in the Device Info table.
Function Descriptions

Search By IP

On the Device Info page, click the Search by IP icon. This function searches for any devices in the given IP address range. Any devices found will be listed in the Device Info table.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 73

Configure IP Address

Configure IP Address
This function allows you to configure the network settings of the selected device. We recommend using the on-screen menus or the web interface described in the User Guide instead of this function.
Note: To cancel this function, scroll to the bottom and click the Cancel button.
Web
Click the Web icon to launch your default browser and link it to the display’s web service.
74 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Adding a Virtual COM Port

To add a virtual COM port, click the Add icon on the COM Mapping page to open the following dialog window.
Adding a Virtual COM Port
Select the display you want to control from the table and accept defaults, as shown. Make a note of the COM number assigned to the new VCOM port. Click OK to create the new port. The new port appears in the COM Mapping table.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 75

Removing a COM Port

You can view details for the virtual COM port device using Device Manager, shown below.
Removing a COM Port
On the COM Mapping page, select the COM port you want to delete and click the
REMOVE button.
76 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Setting Up Email Alerts

Setting Up Email Alerts
The web service allows you to configure the settings required to send email alerts. If you are not using email alerts, you do not need to use the web service and can skip this section.

Login

When you direct your browser to the network IP address of the display, you are prompted to login as shown here.
The default ID is admin and the default password is system.
Note: Cookies and JavaScript must be enabled in your browser.
Note: If your session times out or if you enter an incorrect ID or password, you will see the
following message.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 77
Login
When you first login, you will see the System Status page, as shown here.
78 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Administrator

Click on the word Administrator under the Planar logo to show/hide these menu items.

Authentication Configuration

Set user ID and password for login to the web service.
Administrator

System IP Configuration

You can view and/or change the network settings here. However, for best results, we recommend that you use the on-screen display menus, as described in "Advanced Settings - Ethernet Setup Submenu" on page 55.
If your network requires a VLAN tag, your network administrator will give you a number from 1 to 4094 to enter here.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 79

System Status

System Status
• Kernel version - Shows the firmware version for the network interface.
• MAC Address - Shows the unique address assigned to the network interface.
• Nickname - Enter a device tag, up to 12 characters. This tag will appear in email
alerts, which help you identify the source of the alert.

Load Default Setting

1 Click the LOAD button to return the network interface to default settings.
2 After a few seconds, you will see a green box with the message “Setting Saved
RESET.” Click the
RESET button to restart the network interface.
80 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
3 Make sure the IP address in your browser is correct and then click OK.
4 When the process is complete, you should see the login page again.

Firmware Update and Boot Loader Upgrade

In most cases, you will not need to update firmware for the network interface. If you do, contact Planar’s Technical Support Department. See "Accessing Planar’s Technical Support Website" on page 90 for more information.
WARNING! Do not use the controls in these two sections unless you have received a specific
procedure and firmware from Planar. Following improper procedures can disable the net­work interface and require factory repair service.
Firmware Update and Boot Loader Upgrade
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 81

TCP Mode, UDP Mode and UART

TCP Mode, UDP Mode and UART
For normal operation, you will not need to change any settings on these pages. If you do need to change information, Planar’s Technical Support Department will provide you with more information.

SMTP

82 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Reset Device

Your network administrator must provide information for the following fields:
• Enable SMTP - Make sure this checkbox is checked. Port 25 is the default.
• SMTP Server Address - Name or IP address of the mail server.
• SMTP Login Information - If required, check the ENABLE box and enter a username and password.
• Mail to - Enter the destination email addresses. Separate multiple addresses with a semi-colon.
• Mail from - Enter the email address from which you want to send alerts.
You can edit the subject and body of the email warnings, which are sent when there is a power status change, source change and signal lost. The SMTP 04 and 05 warnings are not used.
Reset Device
Click the RESET button to reboot the network interface. Note that the current settings are not changed.
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 83

Signal Compatibility

fH (KHz)
fV (Hz)
Dot clock
(MHz)
HDMI
VGA
DVI
DisplayPort
Signal Compatibility
Timing
VESA VGA 640 x 480 31.469 59.94 25.175 O O O O
37.861 72.809 31.5
37.5 75 31.5
43.269 85.008 36
SVGA 800 x 600 35.156 56.25 36
37.879 60.317 40
48.077 72.188 50
46.875 75 49.5
53.674 85.06 56.25
XGA 1024 x 768 48.363 60.004 65
56.476 70.069 75
60.023 75.029 78.75
68.677 84.997 94.5
WUXGA1360 x 768 47.712 60,015 85.5
1280 x 720 44.444 59.98 64
44.772 59.86 74.5
56.456 74.78 95.75
1280 x 768 47.776 59.87 79.5
O O O O
O O O O
O O O O
O O O O
O O O O
O O O O
O O O O
O O O O
O O O O
O O O O
O O O O
O O O O
O O O O
O O O O
O O O O
O O O O
O O O O
47.396 59.995 68.25
68.633 84.837 117.5
1280 x 800 49.306 59.91 71
49.702 59.81 83
SXGA 1152 x 864 67.5 75 108
1280 x 1024 63.981 60.02 108
79.976 75.025 135
91.146 85.024 157.5
84 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
O O O O
O O O O
O O O O
O O O O
O O O O
O O O O
O O O O
O O O O
Signal Compatibility
fH (KHz)
fV (Hz)
Dot clock
(MHz)
HDMI
VGA
DVI
DisplayPort
Timing
VESA 1440 x 900 55.469 59.901 88.75 O O O O
55.935 59.88 106.5
WSXGA+ 1680 x 1050 64.674 59.883 119
65.29 59.954 146.25
UXGA 1600 x 1200 75 60 162
1920 x 1080 66.587 59.93 138.5
WUXGA 1920 x 1200 74.038 59.95 154
EDTV 480p 31.5 60 27.03
576p 31.25 50 27
HDTV 720p 37.5 50 74.25
1280 x 720 44.995 59.94 74.176
45 60 74.25
1080i 28.13 50 74.25
1920 x 1080 33.716 59.94 74.176
33.75 60 74.25
1080p 1920 x 1080 27 24 74.25
28.125 25 74.25
33.75 30 74.25
O O O O
O O O O
O O O O
O O O O
O O O O
O O O O
O - O O
O - O O
O - O O
O - O O
O - O O
O - O O
O - O O
O - O O
O - O O
O - O O
O - O O
56.25 50 148.5
67.433 59.94 148.352
67.5 60 148.5
4K2K 3840x2160 54 24 297
56.25 25 297
67.5 30 297
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 85
O - O O
O - O O
O O O O
O - - O
O - - O
O - - O

Specifications

Specifications
Item Model Specification
LCD panel Resolution 3840 x 2160
Aspect Ratio 16:9
Screen Size EP5804K(-T) 58”
EP6504K(-T) 65”
Orientation Landscape/Portrait
Brightness (typ.) EP5804K
EP5804K-T
EP6504K
EP6504K-T
Contrast Ratio 5000:1
Viewing Angle (Typ.) 178°
Response Time 6.5 ms
Input Frame Rate FHD 50/60Hz, FHD 100/120Hz,
Color Gamut 72% NTSC
Display Color 1.07G colors
Pixel Pitch EP5804K(-T) 0.334(H) x 0.334(V)
EP6504K(-T) 0.248 (H) x 0.744 (V)
Display Active Area
(in mm)
EP5804K(-T) 1270.08 (H) x 721.44 (V)
EP6504K(-T) 1428.48 (H) x 803.52 (V)
400 cd/m
400 cd/m
350 cd/m
350 cd/m
QFHD 24/30Hz
2
2
2
2
Auto Brightness
Control
Features OPS Slot, On/Off Scheduling
Touch Touch Technology EP5804K-T 6 pt IR
EP6504K-T 6 pt IR
Supporting OS Windows 8, 7, Vista, XP, Mac OSX, and Linux
86 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Ambient Light Sensor
Specifications
Connectivity Standard Inputs EP5804K HDMI x 2 / DisplayPort In/Out/ DVI / VGA / IR
EP5804K-T
HDMI x 2 / DisplayPort In/Out/ DVI / VGA / IR / USB for Touch
EP6504K HDMI x 2 / DisplayPort In/Out/ DVI / VGA / IR
EP6504K-T
HDMI x 2 / DisplayPort In/Out/ DVI / VGA / IR / USB for Touch
Audio Input PC Audio In (Jack)
Audio Output R/L Line Out (Jack)
Control and
LAN RJ45, RS232 In, IR, Keypad (lockable)
Monitoring
Mechanical Display Weight EP5804K Display Weight: 79 lbs (36 kg);
Shipping Weight: 101 lbs (46 kg)
EP5804K-T Display Weight: 106 lbs (48 kg);
Shipping Weight: 128 lbs (58 kg)
EP6504K Display Weight: 106 lbs (48.2 kg);
Shipping Weight: 134 lbs (61 kg)
EP6504K-T Display Weight:132 lbs (60.2 kg);
Shipping Weight: 161 lbs (73 kg)
Mounting EP5804K(-T) VESA 400 mm x 200 mm
EP6504K(-T) VESA 400 mm x 400 mm
Display Dimensions EP5804K 51.2” x 29.6” x 3.2” (1300.7 mm x 752.1 mm x 80.1 mm)
EP5804K-T 51.8” x 30.1” x 3.8” (1315.0 mm x 764.2 mm x 96.2 mm)
EP6504K 57.5” x 32.9” x 3.3” (1460.0 mm x 835.0 mm x 83.2 mm)
EP6504K-T 58.4” x 33.5” x 3.9” (1483.8 mm x 852.0 mm x 99.7) mm
Bezel Width EP5804K 0.6” (14.0 mm)
EP5804K-T 0.7” (19.3 mm)
EP6504K 0.6 (14.0 mm)
EP6504K-T 0.8” (20.0 mm)
Enclosure Metal, Industrial
Fanless Yes
Speakers 10W x 2 Built-In
Usage Recommended Usage Up to 24x7 Operation
Backlight E-LED
Backlight Life 50,000 Hours
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 87
Specifications
Power
Source
Input Voltage/
Frequency
Environment Storage Temperature
Operating
Tem pe rat ure
Humidity 20~90% RH
Approvals FCC Class A, UL, CE
AC 100V~240V; 50-60 Hz
Min -4°F ~ Max
140° F (-20°C ~ Max 60°C)
Min 32°F ~ 104°F (0°C ~ Max 40°C)
<9842 ft (3000 m) altitude
88 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Troubleshooting

Before calling service personnel, please check the following table for a possible cause of the problem you are experiencing. Please note the following:
• Perform the adjustments according to "Operating the Display" on page 20.
• If the problem you have experienced isn’t described below or you can’t correct the problem, stop using the display and contact Planar’s Technical Support Department. (See "Accessing Planar’s Technical Support Website" on page 90)
Issue Check for the following
No image is displayed Make sure the correct source is selected.
Make sure the main power switch is turned ON.
Check that the source equipment is operating correctly.
Troubleshooting
Make sure the input signal is compatible with this display.
The image is not centered Make sure the input signal is compatible with this display.
The remote control doesn’t work
The picture color looks poor Check the picture settings.
Make sure the batteries are new and are installed correctly. Ensure the remote is aimed at the IR sensor.
Make sure the remote control sensor is plugged in correctly.
Make sure the remote is aimed towards the back of the display, where the sensor is located.
Reset the display.
If you are using YUV terminals, make sure cables are correctly connected.
Check ADC calibration. (See "Advanced Settings - User ADC Calibration" on page 57)
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 89

Accessing Planar’s Technical Support Website

Accessing Planar’s Technical Support Website
Go to http://www.planar.com/support to locate the following support documents and resources:
• User Guide
• RS232 User Manual
• Touchscreen drivers
• Standard warranties
• Planar support hotline number and email
90 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

Index

A
accessory kit, 10 adjusting volume, 27 administrator in web service, 79 advanced settings menu, 40, 52 audio settings menu, 38, 45 authentication configuration page, 79 avoiding temporary image retention, 4
B
basic settings menu, 38, 46 batteries
changing in the remote, 26
C
cable clamps
installation, 12 cleaning the display, 7 Connecting the Touchscreen, 63 cooling requirements, 6
D
default display settings, 62 default setting
loading in web service, 80 dimensions, 13 display settings menu, 37, 44
I
image settings menu, 37, 42 input source
selecting, 28
installation, 18
cable clamps, 12 HD-SDI board, 20 OPS expansion slot, 19
safety precautions, 3 introduction, 1 ip system configuration, 79
L
LAN control, 67 locking, 25
M
menus
advanced settings, 52
audio settings, 45
basic settings, 46
display settings, 44
image settings menu, 42
system, 61
using, 41 multi-display control menu, 41
N
E
exemptions for product use, 8
H
HD-SDI board
installing, 20
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual i
navigating, 41 navigating menus, 41 network interface
resetting, 83 network settings menu, 40 normal usage guidelines, 6
Index
O
OPS expansion slot
installation, 19
osd menus, 25, 37, 41
advanced settings, 40 audio settings, 38 basic settings, 38 display settings, 37 functions, 29 image settings, 37 multi-display control, 41 network settings, 40 RTC, 39 system status, 39, 41 unlocking, 25
P
SMTP setup page, 82 specifications, 86 supported timings, 84 system ip configuration page, 79 system status menu, 39, 41, 61 system status page, 78, 80
T
temporary image retention
avoiding, 4 definition, 4
timings, 84
see temporary image retention
TIR touchscreen
using the touchscreen, 63 troubleshooting, 89 turning off the displays, 27 turning on the displays, 26
package contents, 8 PIP mode, 29 product usage
exemptions, 8
R
recommended usage, 4 remote control
changing the batteries, 26
using, 23 resetting the network interface, 83 RS232 network connection, 67 RTC menus, 39
S
safety
during installation, 3
information, 2
precautions, 2
precautions during use, 4 selecting input source, 28 service plans, ii settings
default, 62 signal compatibility, 84 signal source input, 19
U
unpacking the displays, 8 using the remote, 23
V
VCOM
configuration, 71
driver installation, 68 vesa mounts, 6 volume, 27
W
warranty
exemptions, 8
information, ii web service, 77
administrator, 79
authentication configuration, 79
loading default setting, 80
reset device, 83
SMTP setup page, 82
system ip configuration, 79
system status, 78
system status page, 80
ii EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual iii
Loading...