Planar EP5824K-T, EP6524K-T, EP6524K, EP5824K, EP5024K-T User Manual

...

EP Series Ultra HD LCD Disp lays User Guide

EP5024K

EP5024K-T

EP5824K

EP5824K-T

EP6524K

EP6524K-T

Contents of this publication may not be reproduced in any form without permission of Planar Systems, Inc.

Trademark Credits

Windows™ is a trademark of Microsoft Corp. All other companies are trademarks or registered trademarks of their respective companies.

Disclaimer

The information contained in this document is subject to change without notice. Planar Systems, Inc. makes no warranty of any kind with regard to this material. While every precaution has been taken in the preparation of this manual, the Company shall not be liable for errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

Warranty and Service Plans

Planar warranty and service plans will help you maximize your investment by providing great support, display uptime, and performance optimization. From post-sale technical support to a full suite of depot services, our services are performed by trained Planar employees. When you purchase a Planar product, you get more than a display, you get the service and support you need to maximize your investment. To find the latest warranty and service information regarding your Planar product, please visit http://www.planar.com/support

Part Number: 020-1350-00A

Co ntents

EP Series Ultra HD LCD Displays User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Recommended Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

VESA Mounts, General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Cleaning the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Installing the Cable Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Planar EP Series - Standard Inputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Installing OPS Expansion (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Operating the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

OSD Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Remote Control Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installing IR Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the Display in Portrait Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the Display in Flat or Tilted Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Turning the Display On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

EP Series Ultra HD LCD Displays User Guide i

Table of Contents

Turning the Display Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Selecting the Input Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Navigating Through the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

LAN Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Configuring VCOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Function Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Setting Up Email Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

TCP Mode, UDP Mode and UART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

SMTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Reset Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Signal Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Color Subsampling Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

EP5024K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

EP5024K-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

EP5824K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

EP5824K-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

EP Series Ultra HD LCD Displays User Guide ii

Table of Contents

EP6524K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

EP6524K-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Tro ubl eshoo ting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Accessing Planar’s Technical Support Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

iii EP Series Ultra HD LCD Displays User Guide

Intro ductio n

The Ultra HD resolution Planar EP Series LCD displays offer best-in-class reliability with the stunning image quality of 4K resolution. The displays come standard with commercial-grade features - such as 4K@60Hz support through both HDMI and DisplayPort and HDCP 2.2 compliance - which are required for digital signage, corporate, and control room environments.

Also available in touch versions, Ultra HD Planar EP Series displays bring interactivity to the 4K immersive experience.

Caution: This manual is intended for use by qualified service persons and end users with

experience installing LCD displays.

EP Series Ultra HD LCD Displays User Guide 1

Safety Information

Safety Info rmatio n

Before using the Planar EP Series, please read this manual thoroughly to help protect against damage to property, and to ensure personnel safety.

•Be sure to observe the following instructions.

•For your safety, be sure to observe ALL the warnings detailed in this manual.

•For installation or adjustment, please follow this manual’s instructions, and refer all servicing to qualified service personnel.

Safety Precautio ns

• If water is spilled or objects are dropped inside the display, remove the power plug from the outlet immediately. Failure to do so may result in fire or

electrical shock. Contact your dealer for inspection.

• If the display is dropped or the chassis is damaged, remove the power plug from the outlet immediately. Failure to do so may result in fire or electrical shock. Contact your dealer for inspection.

WAR NIN G! Wall mounts must be secure.

• If the display is hung on a wall, the wall must be strong enough to hold it. Simply mounting it to wallboard or wall paneling won’t be adequate or safe.

Caution: The screen could be damaged by heavy pressure.

• Slight pressure on the LCD will cause distortion of the image. Heavier pressure will cause permanent damage. Displays should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contacting bare conductive parts.

Caution: The front polarizer is soft and subject to scratches from sharp objects.

• The polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD screen. Take care when handling items near the screen.

• If the power cord or plug is damaged or becomes hot, turn off the main power switch of the display. Make sure the power plug has cooled down and remove the power plug from the outlet. If the display is still used in this

condition, it may cause a fire or an electrical shock. Contact your dealer for a replacement.

2EP Series Ultra HD LCD Displays User Guide

Imp o rtant Safety Instructio ns

1 Read these instructions.

2 Keep these instructions.

3 Heed all warnings.

4 Follow all instructions.

5 Do not use the display near water.

6 Clean the LCD screens with an LCD screen cleaner or LCD wipes.

7 Do not install near any heat sources such as radiators, heat registers, stoves or

other apparatus (including amplifiers) that produce heat.

8 Do not defeat the safety purpose of the polarized or grounding type plug. A

polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. When the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.

Important Safety Instructions

9 Protect the power cord from being walked on or pinched, particularly at plugs,

convenience receptacles and the point where they exit from any of the displays.

10 Only use the attachments/accessories specified by the manufacturer.

11 Unplug all displays during lightning storms or when unused for long periods of

time.

12 You m us t fo ll ow a ll N at ion al Electrical Code regulations. In addition, be aware of

local codes and ordinances when installing your system.

13 Refer all servicing to qualified service personnel. Servicing is required when any

of the displays have been damaged in any way. For example, if the AC power cord or plug is damaged, liquid has been spilled or objects have fallen into a display, the displays have been exposed to rain or moisture, do not operate normally or have been dropped.

14 Keep the packing material in case the equipment should ever need to be

shipped.

15 Wall mounts must be secure. The wall must be strong enough to hold all displays,

brackets and cables.

EP Series Ultra HD LCD Displays User Guide 3

Recommended Usage

16 Slight pressure on the LCD will cause distortion of the image. Heavier pressure

will cause permanent damage. Displays should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contacting bare conductive parts.

17 The front polarizer is soft and subject to scratches from sharp objects. The

polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD screen. Take care when handling items near the screen.

Reco mmended Usage

In order to get the most out of your LCD, use the following recommended guidelines to optimize the display.

Burn-In Versus Temp o rary Image Retentio n

Burn-in causes the screen to retain an image essentially forever, with little or no way to correct the problem. Under normal use, an LCD will not experience burn-in, as plasma displays do, nor will it retain images in any way.

Normal use of an LCD is defined as displaying continuously changing video patterns or images. However, LCDs can experience temporary image retention when recommended usage guidelines are not followed.

What is Temp o rary Image Retentio n?

Temp or ar y im ag e re te nt io n (TI R) c an o cc ur when a static image is displayed continuously for extended periods of time (12 hours or longer). An electrical charge differential may build up between the electrodes of the liquid crystal, which causes a negative-color video image (color-inverted and brightness-inverted version of the previous image) to be retained when a new image is displayed. This behavior is true for any LCD device from any LCD manufacturer.

TIR is not covered under warranty. See standard warranty terms and conditions for details. Here are some guidelines to help you avoid TIR:

• Use the LCD to show a screen saver, moving images or still pictures that change regularly. When using high-contrast images, reposition the images frequently.

• Turn off the LCD when it is not in use. To use your source computer’s Power Options Properties, set up your computer to turn off the display when not in use.

4EP Series Ultra HD LCD Displays User Guide

Warranty Co verage

The following models are warranted for 24 x 7 usage:

• 50”: EP5024K, EP5024K-T

• 58”: EP5824K, EP5824K-T

• 65”: EP6524K, EP6524K-T

Planar recommends turning off the power for 4 hours per day for optimal performance.

For complete warranty details, please visit www.planar.com/warranty.

Imp o rtant Waste Disp o sal Info rmatio n

Please recycle or dispose of all electronic waste in accordance with local, state, and federal laws. Additional resources can be found online at

http://www.planar.com/about/green/.

The crossed-out wheelie bin symbol is to notify consumers in areas subject to Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU that the product was placed on the market after August 13, 2005 and must not be disposed of with other waste. Separate collection and recycling of electronic waste at the time of disposal ensures that it is recycled in a manner that minimizes impacts to human health and the environment. For more information about the proper disposal of electronic waste, please contact your local authority, your household waste disposal service, or the seller from whom you purchased the product.

Warranty Coverage

EP Series Ultra HD LCD Displays User Guide 5

Normal Usage Guidelines

No rmal Usage Guidelines

Normal use of the LCD is defined as operating in the open air to prevent heat buildup, and without direct or indirect heat sources such as lighting fixtures, heating ducts, or direct sunlight that can cause the modules to experience high operating temperatures. For all modules, do not block fans or ventilation openings. If the LCD module will be installed in a recessed area with an LCD surround or enclosure, ensure adequate openings are applied for proper air flow and ventilation.

At 3000 meters or below, the maximum ambient operating temperature for the LCD module cannot be above 40º C nor below the minimum ambient operating temperature of 0º C. If one of these conditions exists, it is up to the installer to ensure that module placement is changed, thermal shielding is provided and/or additional ventilation is provided to keep the display within its nominal operating parameters.

Co o ling Requirements

For optimal performance, active cooling by the installer should be planned for when the ambient temperature at the top of the wall is predicted to be above the specified ambient temperature for the panel. Cooling may be done behind the displays and depending on the wall configuration, it may be helpful to place air ducts (AC) at every third display tall.

VESA Mo unts, General Descrip tio n

VESA mounts are used to secure the Planar EP Series for display. The display can be installed using a variety of VESA mounts available through Planar. If you do not have a VESA mount and would like to purchase one, contact Planar.

If you purchased a VESA mount, you should have a received a separate box with mounting supplies and an Installation manual. Follow these instructions carefully.

Keep in mind the following general installation guidelines:

•Screw length is crucial and will vary depending on the type of mount you use. Tota l sc re w le ng th w il l in cl ud e th e pene tr ation length plus the length required by the type of VESA mount in use.

•Mount spacers may be required to accommodate the protruding back panel of the OPS slot.

Caution: Shorter screws will result in insufficient mounting strength and longer screws

could puncture parts inside the display.

•Prior to installation, make sure you know where all of the mounting points are located.

•Follow all safety precautions outlined in the VESA Installation manual.

•Verify the parts received with the list shown in the VESA Installation manual.

6EP Series Ultra HD LCD Displays User Guide

Cleaning the Disp lay

If dust has collected on the power plug, remove the plug from the outlet and clean off the dust. Dust build-up may cause a fire.

Remove the power plug before cleaning. Failure to do so may result in electrical shock or damage.

Keep the following points in mind when cleaning the surface of the display:

•When the surface of the display becomes dirty, wipe the surface lightly with a soft clean cloth.

•If the surface requires additional cleaning, use LCD screen cleaner or LCD wipes, which are available at most electronics stores.

•Do not let cleaner seep into the display, as it may cause electrical shock or damage.

Cleaning the Display

EP Series Ultra HD LCD Displays User Guide 7

Package Contents

Package Co ntents

Part Description Number Picture

LCD display One per box. 1

HDMI cable HDMI cable. 1

USB cable Connects to a PC for touch

functionality (touch models only).

AC power cord

IR extender cable

Power cord. 1

Used to receive signals from the remote control.

8EP Series Ultra HD LCD Displays User Guide

Package Contents

Remote control

Used to control the display (AAA batteries included).

Cable clips Used to clamp and organize

the cables.

Touch Ma rk License Key

Quick Start

Touc hM ar k Li ce ns e Ke y (touch models only).

Quick Start Guide. 1

Guide

EP Series Ultra HD LCD Displays User Guide 9

Installing the Cable Clips

Installing the Cable Clip s

The cable clips included in the Accessory Kit are used to assist with cable management. These clips snap into place as shown in the image below.

10 EP Series Ultra HD LCD Displays User Guide

Planar EP Series - Standard Inp uts

Planar EP Series - Standard Inputs

1RS232 In 8DP2

2 LAN 9 VGA

3HDMI 1 10PC Audio In

4HDMI 2 11IR

5HDMI 3 12Audio Out

6HDMI 4 13SPDIF Out

7DP 1 14Touch USB (Touch models)

EP Series Ultra HD LCD Displays User Guide 11

Installing the Display

Installing the Disp lay

This section explains how to install your display. We suggest that you read the entire section before you attempt to install the unit.

Befo re Yo u Begin

Make sure you have all the items in these lists before you begin unpacking and installing your display(s).

To o l s /E q ui p m en t L i st

Depending on your installation, you may need one or more of the following items:

•String/string level

•Digital/laser level

•Ladders/lift

•Back brace

• Stud finder (if hanging display on a wall)

Other Things Yo u May Need

• LCD screen cleaner or LCD wipes - available at most electronics stores

• At least two very strong people to help lift units into place

Plan Yo ur Installatio n

You should have a detailed plan of how the units are to be configured. The plan should include calculations for the following:

•Power (maximum of five units per 20A circuit for 115V operation)

•Cable runs

•Ventilation and cooling requirements

•If hanging display on a wall, location of studs in the wall

Prep are Yo ur Installatio n Lo catio n

You s ho uld h av e pre pa re d th e ar ea where you will install the unit. If custom enclosures are part of the installation, they must be fully designed to accommodate the installation of the displays, as well as the installed unit and ventilation and cooling requirements.

If your installation included a lot of construction or dust, it is highly recommended that you clean all of the screens after the wall installation and configuration are complete.

12 EP Series Ultra HD LCD Displays User Guide

Cable Length Reco mmendatio ns

Cable length performance may vary between different cables and sources. The recommended maximum cable lengths are as follows:

HDMI

•4K @ 50/60Hz: 8m (25 ft) maximum

•4K @ 24/25/30Hz: 15m (50 ft) maximum

•1080p @ 60Hz and lower resolutions: 20m (65 ft) maximum

DisplayPort

•DP 1.2: 5m (15 ft) maximum

•DP 1.1: 8m (25 ft) maximum

Cable Length Recommendations

EP Series Ultra HD LCD Displays User Guide 13

Installing OPS Expansion (Optional)

Installing OPS Exp ansio n (Op tio nal)

The Planar EP Series displays are equipped with an expansion slot that supports the Intel® Open-Pluggable Specification (OPS). The slot will support OPS devices such as PC’s, SDI modules etc.

To in st al l an O PS d ev ic e, r em ove th e pr ot ec tive cover on the display and slide the device firmly into position. When installed, the OPS device will be connected internally to the display. No external video or power cables are required.

For convenience, two Type-A USB 2.0 ports and one Type-A USB 3.0 port are provided on the rear cover of the display. When an OPS device is installed, these USB ports can be used for a keyboard, webcam, USB drive, or other peripherals.

14 EP Series Ultra HD LCD Displays User Guide

Op erating the Disp lay

OSD Keyp ad

The OSD keypad is located on the rear of the display.

Operating the Display

OSD Keypad Buttons

Key Descriptions

Power Power on/Power off

Source Source selection (toggle)

 Menu Right/Increase value

 Menu Left/Decrease value



 Menu Down

Menu/Exit Menu/Exit

EP Series Ultra HD LCD Displays User Guide 15

Menu Up

Remote Control Receiver

Power ON standby indicator, Remote control receiver

Remo te Co ntro l Receiver

The remote control receiver is located near the keypad on the rear of the display. Use the IR extender cable for operating the remote from the front of the display.

16 EP Series Ultra HD LCD Displays User Guide

Installing IR Extender

The position of the IR extender will affect the reception of the IR signal. To ensure the best IR reception, P1 and P2, the two positions marked in the figure below, are recommended for installing the IR extender.

Installing IR Extender

EP Series Ultra HD LCD Displays User Guide 17

LED Indicators

LED Indicato rs

The LED indicator light is located on the rear of the display near the keypad. The following table explains what the different colors and blink patterns mean.

Power Status Condition

Green Power on

Blinking Orange No signal

Orange Power saving mode

Off AC off

Off Power off

Using the Disp lay in Po rtrait Mo de

LED On

When using the display in the portrait position and looking at the rear of the display, it should be rotated according to the arrow stickers on the back of the display. This will allow for proper ventilation. Then select the OSD rotation of landscape or portrait on the OSD menu (MAIN MENU > OSD SETTINGS > OSD ROTATION).

Caution: Improper ventilation may shorten the life of the display.

Using the Disp lay in Flat o r Tilted Orientatio n

The display is not recommended for use in flat orientation for tabletop, floor, or ceiling installations. LCD panels of this size are at risk of panel deflection, which can cause cosmetic sagging, brightness uniformity issues, a shortened life span, and malfunction of optional touch sensors. Installations where the display is tilted downward or upward at an angle may also be prone to these issues and are not recommended.

18 EP Series Ultra HD LCD Displays User Guide

Using the Remo te Co ntro l

Below is a picture of the remote control and its corresponding Hex codes. See the following page for button descriptions and Hex codes.

Using the Remote Control

EP Series Ultra HD LCD Displays User Guide 19

Using the Remote Control

Num Function

INFO

VGA

DP1

HDMI1

DP2

HDMI2

P-position

OPS

HDMI3

Customer

Code

40AF

40AF 1CE3 Turns the display on and off

40AF 07F8 Selects the VGA source

40AF 08F7 Selects the DP1 source

40AF 09F6 Selects the HDMI source 1

Hex Code Description

04FB Provides source and resolution information

Not used

40AF 0BF4 Selects the DP2 source

40AF 0CF3 Selects the HDMI source 2

40AF 1AE5 Selects the PiP (Picture-in-Picture) position

40AF 15EA Selects the OPS source

40AF 10EF Selects the HDMI source 3

PIP

HDMI4

SWAP

P-SOURCE





19 MENU





ENTER

40AF 11EE Selects the Multi-Source View

Not used

40AF 16E9 Selects the HDMI source 4

40AF 06F9 Swaps the main input source with source 2

40AF 13EC Selects the PiP (Picture-in-Picture) source

40AF 02FD Navigates up through submenus and settings

40AF 01FE Navigates back through submenus and settings

40AF 0EF1 Opens the display’s on-screen menu system. When the

menu system is already open, pressing this button will select the previous submenu.

40AF 03FC Navigates forward through submenus and settings

40AF 19E6 Navigates down through submenus and settings

40AF 12ED Selects highlighted menu choices

20 EP Series Ultra HD LCD Displays User Guide

EXIT

40AF 05FA Closes the menu system

Locking/Unlocking the OSD Menus

Num Function

SCALING

FREEZE

MUTE

BRIGHT

CONTRAST

AUTO

SOURCE

VOLUME -

VOLUME +

Customer

Code

40AF 14EB Toggles between different aspect ratios (Auto, Native, 4 x 3,

40AF 43BC Freezes the current source image

40AF 00FF Turns off the sound

40AF 17E8 Adjusts the brightness

40AF 18E7 Adjusts the contrast

40AF 1EE1 Synchronizes the display to the source

40AF 0FF0 Allows selection of the different sources

40AF 1BE4 Decreases the sound volume

40AF 1DE2 Increases the sound volume

Hex Code Description

Lo cking/Unlo cking the OSD Menus

Full Screen and Letterbox)

You c an lo ck o r u nl oc k t he OSD menus by pressing a series of key commands on the remote control. To lock the menu, press the following keys on the remote in the order listed: ENTER, ENTER, EXIT, EXIT, ENTER and EXIT. To unlock it, simply follow the same sequence.

Depending on whether you locked or unlocked the menu, you will see one of the following messages on the screen.

EP Series Ultra HD LCD Displays User Guide 21

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