Planar Dome Q2, AX1 Reference Manual

Page 1
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Dome
®
Q2 Display
AX1 Display Controller
Reference Guide
www.planar.com
Page 2
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
ii
Dome Q2 Display
Planar Systems, Inc. © 2005. All rights reserved.
Information in this document has been carefully checked for accuracy; however, no guarantee is given to the correctness of the contents. This document is subject to change without notice. Planar provides this information as reference only. Reference to other vendors’ product does not imply any recommendation or endorsement.
This document contains proprietary information protected by copyright. No part of this manual may be reproduced by any mechanical, electronic, or other means, in any form, without prior written permission of the manufacturer.
Planar and Dome are registered trademarks and Q2 and CXtra are trademarks of Planar Systems, Inc. All other trademarks are the property of their respective owners.
DOCUMENT HISTORY
June 2005 020-0413-00 A
America Sales
Planar Systems, Inc. 1195 NW Compton Drive Beaverton, OR 97006-1992 USA (503) 748-1100 phone (503) 748-1493 fax
Medical Sales
Planar Systems, Inc. 400 Fifth Avenue Waltham, MA 02451-8738 USA (781) 895-1155 phone (781) 895-1133 fax
Europe & Asia-Pacific Sales
Planar Systems, Inc. Olarinluoma 9, P. O. Box 46 FIN-02201 Espoo, Finland + 358 9 420 01 phone + 358 9 420 0200 fax
Page 3
iii
Dome Q2 Display
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Contents
Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi
About the Dome Q2 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
Identify the Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
Position the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
Features of the Desk Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Install the AX1 Display Controller . . . . . . . . . . . . . . . . . . . . . . . . . . .
8
Connect the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9
Install the Display Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
Adjust the Display Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Screen Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13
Enhancements with Dome CXtra Software . . . . . . . . . . . . . . . . . . . .
17
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
Display Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21
Controller Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
USB Hub Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
24
Using USB Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
Power Management System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
26
Driver Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
28
Dome QX Display – Standard Warranty Overview . . . . . . . . . . . . . . .
30
Page 4
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
iv
Dome Q2 Display
Regulatory Compliance
FCC Compliance Statement
Note: This equipment has been tested and found to comply within the limits of a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by using one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technical for help.
Caution: Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. Only the peripherals (digital input/output devices, terminals, printers, etc.) certified to comply with the Class B limits may be attached to this monitor. Operation with non-certified peripherals is likely to result in interference to radio and TV reception. Only shielded signal cables may be used with this system.
–MORE–
Page 5
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
v
Dome Q2 Display
Canadian DOC Notice
This Class B digital apparatus meets all requirements of the Canadian Interference– Causing Equipment regulations.
CE Conformity Notice
Products with the “CE” Marking comply with the EMC Directive (89/336/EEC) and LOW VOLTAGE Directive (73/23/EEC) issued by the Commission of the European Community.
Compliance with these directives implies conformity to the following European Norms:
•
EN 55022 Radio Frequency Interference
•
EN 50082-1:1992 Electromagnetic Immunity
•
EN 60555-2 Power Line Harmonics
•
EN 60555-3 Voltage Fluctuations
•
EN 60950 Product Safety
Page 6
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
vi
Dome Q2 Display
Product Information
Safety precautions
Observe the following precautions for the proper installation, use, and servicing
of the Dome® Q2 display, and to ensure personal safety.
•
Use only the power cord supplied with the unit. The power cord is the main disconnection
device. Ensure that the power outlet is easily accessible after installation.
•
Plug the power cord into a grounded power outlet. Do not use overloaded outlets or
extension cords.
•
Replace any cord or cable that is frayed or damaged with another of the same type and
rating, as supplied by Planar. The safety and regulatory listings and certifications are based on the cable supplied by Planar.
•
Do not open the display. Refer all servicing to qualified technicians to maintain your
warranty. The display contains no user-serviceable parts. Some internal parts carry high voltages, even when it is turned off.
•
Avoid personal injury. Set up the display on a sturdy and level surface. Use only the
mounting options approved for the display.
•
Prevent fire or hazards. Always turn the display off when it is unattended or not in
use for long periods of time. Unplug the display during lightning storms or when it is expected to be unattended or not used for extended periods of time.
•
Do not push objects into the cabinet openings.
•
Do not add accessories that have not been designed for use with the display.
Avoiding hazards
Improper use of the display and its accessories may result in electric shock or fire hazards. Follow all precautions listed in this section.
–MORE–
Page 7
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
vii
Dome Q2 Display
Installation precautions
•
Place the power cord where it is free of equipment and foot traffic. Do not allow
anything to rest or roll over the power cord.
•
Do not set up the display near a window. Exposing the display to rain, water,
moisture, or direct sunlight can damage it.
•
Do not cover or obstruct the display ventilation with cloth or other materials.
•
Do not set up the display in a built-in enclosure unless proper ventilation is
provided.
•
Do not set up the display near a heat source.
•
Do not rub or strike the display screen with any hard object, or apply excessive
pressure to the screen. Otherwise, the active matrix LCD screen could be damaged permanently.
•
Store the display in an environment with a temperature range from -20 to
65 degrees Celsius. Storing your display outside this range could result in permanent damage.
•
Do not expose the display to liquid or drop it. If the case has been damaged,
the unit may pose a shock or fire hazard. Unplug the unit immediately and call customer support for assistance.
•
Do not remove the back cover or disassemble the display unit. There are no user-
serviceable parts inside.
Service requirements
Unplug the display from the outlet and refer servicing to qualified personnel when any one of these events occur:
•
The power cord or plug is damaged or frayed.
•
Liquid has been spilled inside the display.
•
The display has been exposed to rain or water.
•
The display does not operate when you follow the instructions. Adjust only those controls covered in the instructions. Improper adjustment of other controls may result in damage.
•
The display has been dropped or the cabinet has been damaged.
•
The display exhibits a distinct change in performance.
•
Snapping or popping from the display is continuous or frequent while the display is operating. Some displays may make sounds when being turned on or off, or when changing video modes
Do not service the display yourself. Opening the covers may expose you to voltage or other hazards.
–MORE–
Page 8
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
viii
Dome Q2 Display
Cleaning precautions
Always apply the cleaning substance to a clean, nonabrasive cloth and then wipe the screen and display case. Cleaners applied directly to the display could leak inside the display case and cause damage.
To clean the display
1
Switch the power off and unplug the power cord.
2
Dampen a clean, nonabrasive cloth with the cleaning substance.
3
Wipe the screen gently with the dampened cloth.
4
Dry the screen with a clean nonabrasive cloth to remove any residue.
Storing and shipping
Store the display in its original carton when it is not in operation for extended periods of time. Also use the original packing materials and carton when shipping the display.
Cleaning the display
Do not apply pressure to the LCD screen.
Do not use chemically treated dust cloths to clean the LCD screen.
Do not pour, spray, or splash any cleaning liquid onto the LCD screen or display case.
Page 9
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
1
Dome Q2 Display
About the Dome Q2 Display
The Dome® Q2 display system consists of a 20.1-inch, TFT LCD panel and an AX1 controller and driver. Specifically, the architecture of the Q2 display incorporates AMLCD TFT technology to yield higher levels of brightness. The AX1 controller is an advanced workstation graphics accelerator based on a high-bandwidth, parallel pipeline geometry and rendering architecture. It supports the landscape-to-portrait rotation commonly needed for viewing medical images.
Each display is individually characterized and offers the following key features. See the display specification for more information.
•
Maintains mid-level grayscale dynamic range of 766 shades of gray
•
Supports video standard of 1600 x 1200
•
Maintains high level of brightness, high contrast ratios, and wide viewing angles
•
Offers front-panel controls to adjust screen parameters with built-in OSD menus
•
Has VESA standard for optional wall-mounting
The AX1 controller supports the PCI Express bus for communication between the graphics subsystem and the workstation processor and can drive dual digital panels. See controller specification for more information.
The Dome CXtra software enhances the functionality of the Q2 display for viewing medical images in referral settings. Dome CXtra provides a range of value-added services, such as DICOM calibration, AAPM TG18 acceptance testing, error reporting, and enterprise management.
Before installing the display system, review the
safety precautions and installation precautions. Once your display system is in operation, follow the guidelines for cleaning and servicing your unit.
System requirements
Computer system
•
Intel Pentium 4/Xeon;
AMD Athlon 64/K7/XP
or compatible
•
Motherboard with free
PCI Express slot
•
256 MB RAM
•
CD-ROM drive
•
Power supply, 300 watts or greater
Operating system
Either:
•
Windows XP with Service Pack 1
(or higher)
•
Windows 2000 with Service Pack 4
(or higher)
Optional
Dome CXtra software
Page 10
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
2
Dome Q2 Display
Package Contents
AX1 display controller
AC power cord
DVI video cable
CD-ROMs with
display driver and Dome CXtra
software
USB cable
Quick references for Dome Q2 display and Dome CXtra software
Unpacking and handling tips
If any item is missing or damaged, notify your dealer immediately.
Unpack the Q2 display and its accessories carefully. Improper handling may damage or break the LCD glass.
Place the display in a location that allows sufficient airflow to ensure proper ventilation. But avoid setting up the unit near a window with strong sunlight. You will have difficulty seeing the screen with glare reflecting off the display.
Avoid touching the screen with your fingers or objects. Skin oils are hard to remove from the screen.
Mounting and security options
The Q2 display accepts a VESA­compliant mounting interface pad. You can connect the display to another type of desktop stand or wall-mounted object.
The display has a Kensington Security Slot that allows you to secure the display with a locking cable. You can purchase the cable at most computer stores.
Q2 LCD panel
mounted on desk stand
Page 11
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
3
Dome Q2 Display
Identify the Components
Review illustrations of the front panel, back panel, and side panel to identify display controls and ports.
Front panel
1
2
3
4
5
6
7
8
9
Legend
1 LCD screen
A 20.1-inch AMLCD. Supports resolutions up to 1600 x 1200.
2 Desk stand
Flat-surface support for the display. Allows you to adjust the display to various viewing angles.
3 Light View
Non-functioning in digital mode.
4 Auto
Non-functioning in digital mode.
5 Source
Activates the digital connector.
6 Menu
Enters or exits the OSD.
7 Navigation buttons
Allows you to choose or adjust items in the onscreen display (OSD).
8 Select
Enters a selection on the OSD.
9 Display screen power switch and
DPMS indicator Turns the display screen on or off. The surrounding LED indicator lights up green when the display operates normally. With the display in energy-saving mode, the indicator changes to amber.
Page 12
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
4
Dome Q2 Display
Back panel
1
2
3
4
5
Legend
1 USB downstream port
2 USB upstream port
3 Power cord port
4 DVI connector port
5 D-Sub connector
Non-functioning for digital mode.
Page 13
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
5
Dome Q2 Display
Side panel
The power switch on the side of the display is the master power control. The switch must be on for the front power switch and the display USB ports to be operational.
1
2
Legend
1 Power switch for display unit
Turns the entire unit on or off
2 USB downstream port
Page 14
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
6
Dome Q2 Display
Position the Display
You can adjust the tilt, height, and orientation of the display to maintain an ergonomic and comfortable viewing position. Select a suitable workspace for the display. You need a stable, level, and clean surface near a wall outlet.
Tilt range Height range Orientation
The tilt angle of the display screen ranges from -5° downward to 30° upward. Adjust the position of the display for maximum comfort.
The display has a height range of 80 mm (3.15 in). Unfasten the lock at the top of the desk stand (slide it to the left) then raise or lower the panel to adjust the height.
You can rotate the display between landscape and portrait modes. Use both hands to turn the display 90° clockwise to go from landscape to portrait. Reverse the direction to go from portrait to landscape.
Page 15
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
7
Dome Q2 Display
Features of the Desk Stand
With the desk stand, you can reposition the height of your display, neatly tuck away cords and cables, and expand the configuration of your display system with an additional USB hub.
Stand lock Stand cover USB hub
Move the lever to the left to unfasten the stand lock. Raise or lower the display to adjust the adjust display height.
Press the PUSH button at the bottom of the desk stand. Next, pull the stand cover down and out to remove it. Thread the power cord and DVI cable through the length of the stand.
Use a USB cable to connect the upstream port on the desk stand to the downstream port on your USB­compliant computer or other hub. Connect USB-compliant peripherals to downstream ports on the desk stand. See “Using USB Connections” on
page 25 for more information
Page 16
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
8
Dome Q2 Display
Install the AX1 Display Controller
Remove any existing graphics card and its driver from your computer system before you install the AX1 controller and driver. Also disable any onboard graphics capability on the motherboard. See safety precautions to the right.
To install the controller
1 Turn off your computer and all peripherals. Disconnect all cables from
your computer. Leave the power cord plugged in for grounding.
2 Remove the computer cover, then remove any existing graphics card and
video signal cable, if necessary.
3 Remove the blank bracket from the PCI Express slot. (See left photo, below.)
4 Insert the AX1 controller into the slot, align the connector pins, and
press the board down until it is firmly seated. (See right photo, below.)
5 Secure the mounting bracket, and reattach the cover and the peripherals.
Remove blank bracket for PCI Express slot Install AX1 controller
Warning
If you are disconnecting a peripheral or removing a component from the system board, wait 10 to 20 seconds after you turn off the computer. Make sure the standby power LED has gone out.
If you leave the computer on, you could get an electric shock and cause damage to system components.
Remove the AX1 display controller slowly from its package and static­shielding bag to prevent an electrostatic discharge.
Static electricity can damage the controller. When touching the board or parts of the motherboard, take these precautions:
• Wear an antistatic wrist strap.
• Discharge your body’s static
electricity repeatedly by touching
the power supply or the metal
surface of the computer chassis.
Page 17
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
9
Dome Q2 Display
Connect the Cables
Use only the cables and power cord supplied with the Q2 display.
To connect the display
1 Press the PUSH button on the desk stand cover and remove the stand cover.
(See sidebar for how to thread the DVI cable and power cord on the stand.)
2 Plug one end of the video signal cable to the DVI port on the display.
Tighten the thumbscrews to secure the connection.
3 Plug in the power cord on the connector plate.
4 Plug the other end of the DVI cable into the video port on the installed
AX1 controller. Use DVI port #1 if you are installing only one display.
5 Plug the other end of the power cord into a grounded outlet.
6 Reattach the stand cover.
7 Power on your display first, then the computer.
Power cord and DVI cable connections DVI cable connection for a single display
Installation tips
Easy access to ports
For displays mounted on a desk stand, rotate the screen from landscape to portrait for easy access to the ports. If you need to place your display face down, lower it carefully on a protective cloth to protect the screen.
Threading cables
Thread the cables and power cord through the back of the stand. Make sure the cables run through the notches. To reattach the stand cover correctly, align the hooks with the slots on the stand. Press the cover into place. A click sound signals a secure connection.
Restarting
Turn on your display before you turn on your computer. Failing to do so could damage the display.
Page 18
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
10
Dome Q2 Display
Install the Display Driver
Upon restarting your computer system, you must log on with administrator privileges. On both Windows XP and Windows 2000 systems, Service Pack 1 or higher must be installed.
To install the display driver
1 Start the system. Click Cancel on the Found New Hardware Wizard dialog box.
2 Insert the Planar Installation CD to run the SETUP.EXE utility.
3 Click Next on the Welcome dialog.
4 Click Yes to the license agreement. The installation starts.
5 Follow the onscreen instructions to complete the installation.
Planar recommends that you select the Express installation option.
6 When the Setup complete message appears, select Yes, I want to restart
my computer now and click Finish.
To configure the display
1 Right-click the desktop and select Properties > Settings.
2 Set the resolution to 1600 x 1200.
3 Click the Advanced button and select the Monitor tab.
4 Set the refresh rate to 60 Hz.
5 Click OK until you return to the desktop.
Installation tips
Restarting
Upon restart, your computer is running in a basic video mode. With a correctly installed controller, the operating displays various messages during the boot process.
If you have problems restarting, see Troubleshooting.
SETUP utility
If the installation program does not start automatically, do the following:
1 Click Start in the Windows task bar. 2 Click Run. 3 Browse to select SETUP.EXE from
the root directory of the Planar
Installation CD.
4 Click OK.
Display setup
After you install the driver, you can use the Display Properties menu to set up the display configuration.
Video settings
Use only the resolution 1600 x 1200. Other resolution settings may produce less than optimal results.
Page 19
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Check Package Contents
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Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
11
Dome Q2 Display
Adjust the Display Properties
Use the Display Properties dialog box in the Control Panel to make changes to the video settings or to set up a dual-display configuration.
To set the display orientation
1 Right-click the desktop and select Properties > Settings.
2 Select the monitor that you want to change. Click Advanced.
3 Click the Monitor tab. Make sure the check box for Hide modes that
this monitor cannot display is empty (unchecked).
4 Click the Rotation tab.
• Check Standard Landscape for landscape mode.
• Check Rotate 90 Left or Right for portrait mode.
5 Click Yes to save the setting.
6 Click OK until to return to the desktop.
To use a dual-display configuration
1 Right-click the desktop and select Properties > Settings.
2 Click the monitor icon 2.
3 Select Extend my Windows desktop onto this monitor.
4 Set resolution and color quality for the second display.
5 Click Apply or OK.
About rotation
The orientation you select on the Rotation tab in the Display Properties dialog box directs (or changes) the output of the AX1 controller. Turn the display screen to landscape or portrait to match your selection.
Dual-display setup
Make sure both displays are properly connected to the AX1 controller.
Turn on both displays before you start your computer system.
Page 20
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Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Front-Panel Controls
The onscreen display (OSD) menu is the user interface for controlling various aspects of the Q2 display. With it you can easily adjust functions such as brightness, OSD horizontal and vertical position, and language and transparency.
This display is originally manufactured as a dual-mode display able to operate in either analog or digital mode. Thus, some front-panel controls may not be relevant to the configuration of the Q2 display as a digital unit. See page 3.
2
3
4
5
6
1
Legend
1 Controls Locked/Unlocked
Press the Menu and RIGHT buttons simultaneously for 3 seconds to lock or unlock the current control settings.
2 Source button
Press to make the DVI Digital connector active (Source > UP or DOWN to highlight DVI DIGITAL > Select).
3 Menu button
Press to enter or exit the onscreen display.
4 Navigation buttons
Press UP, DOWN, LEFT, or RIGHT button to choose or adjust items in the onscreen display.
5 Select button
Press to enter a selection in the onscreen display.
6 Display power switch and
DPMS indicator Press to turn the display on or off. The power indicator lights up green when the display operates normally. The color changes to amber when the display is in energy-saving mode.
Page 21
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About the Q2 Display
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Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Screen Adjustments
Use the front-panel controls and OSD menus to adjust brightness, language and transparency, and horizontal and vertical positions of the display screen.
To adjust the display screen
1 Press the Menu button. The main menu of the OSD appears.
2 To access a control, navigate with the Up or Down button.
3 Press the Select button when the submenu you want is highlighted.
4 Use the Up, Down, Left, or Right buttons to adjust the value.
5 Press the Select button to accept the changes.
6 Press the Menu button to exit the OSD control system.
Main Menu Submenu Description
Contrast/brightness Brightness
Adjusts the brightness of the screen (See footnote.)
Setup
Language
Customizes the screen status for your operating environment
Transparency
OSD position
Horizontal
Adjusts the position of the OSD window on the screen
Ver tical
Initial operation
Allow the display to stabilize for at least 30 minutes before making image adjustments.
–MORE–
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Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
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Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Brightness
When you highlight the Brightness menu and press Select, you see this message.
The warning is applicable for current calibration settings when you are using the Dome CXtra software and have the DICal service installed.
To adjust brightness
Press Select after the warning appears. Next, use the UP or DOWN button to enter a new brightness level. Then press Menu to exit.
DICOM calibration
Refer to the Dome CXtra User Guide for more information.
–MORE–
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Install AX1 Controller
Connect Cables
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OPERATING THE DISPLAY
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Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Setup
Only language and transparency are valid choices on the Setup menu.
Language. Choose the language in which the control names are displayed.
Transparency. Adjust the transparency of the OSD menu screen.
–MORE–
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Check Package Contents
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Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
OSD position
Use the OSD Position menu to adjust the placement of the pop-up window on the display screen.
Horizontal position. Adjust the horizontal position of the OSD window on the display screen.
Vertical position. Adjust the vertical position of the OSD window on the display screen.
Page 25
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About the Q2 Display
Check Package Contents
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Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Enhancements with Dome CXtra Software
The Dome® CXtra™ software enhances the functionality of the Q2 display for viewing medical images in referral settings. Dome CXtra allows you to monitor and maintain your Q2 display locally or from a remote location using any SNMP console application.
The advantages of Dome CXtra includes consistent grayscale presentation of images, as a result of conformance with the DICOM Grayscale Standard Display Function. Dome CXtra allows you to schedule the backlight saver and check for DICOM conformance.
You can run display acceptance tests, including the recommendations of the American Association of Physicists in Medicine Task Group 18 and the DIN test standards.
Dome CXtra is an optional software package. Without the Dome CXtra configuration, however, the Dome Q2 display has none of the advantages of the class-leading Dome calibration solutions. For more information, visit
www.planar.com.
Dome CXtra services,
• Reporting. Access service
information, view events and history, and check events related to error conditions.
• DICal. Check DICOM conformance
and calibrate the display based on the DICOM Grayscale Standard Display Function. (Photometer required.)
• AAPM TG18 Test. Use
recommendations from the AAPM, Task Group 18 to test the display.
• DIN Test. Perform the German
standard test for measuring display performance.
• Backlight Saver. Schedule sleep for
the display backlights.
• Privilege. Limit users who can
change display parameters.
• Test Patterns. View test patterns
that demonstrate the image quality of the display.
• Enterprise Management. Manage
your displays from a central location using any SNMP console application.
Page 26
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Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Troubleshooting
Problem Possible Solution
Computer does not restart properly after installation of AX1 controller
Verify that the installation instructions were followed correctly.
Check that the controller is properly connected to the display. Make sure a single display is connected to DVI port #1.
Check the connections to the video and power cables. Secure them as necessary.
Restart your computer in Safe mode. Upon starting, press and hold F8 until you see the Windows Advanced Options menu. Use the arrow keys to select Safe Mode, and press Enter.
Check the system configuration of the operating system for the interrupt assignment.
No image appears Check that the power cord is securely connected to the display port and to
the grounded outlet.
Press the Power button to turn on the display.
Move the mouse or strike a key on the keyboard to awaken the display from power-saving mode.
Check that the display is turned on.
Check that the computer is turned on.
Check that the scanning frequency is in a horizontal range from 31 to 94 kHz and a vertical range from 60 to 85 Hz.
Check that the signal cable is securely connected to the display port and to the controller board.
–MORE–
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Check Package Contents
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Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Display indicates “Controls Locked” Press the Menu and right arrow buttons simultaneously for about 3 seconds,
until the message “Controls Unlocked” appears.
Display image is incorrect Check the display settings in the Control Panel (Control Panel > Display > Settings) to
see if the frequency or the resolution were changed. If so, readjust the video card to the recommended resolution.
Check the display settings in the Control Panel (Control Panel > Display > Settings) to adjust to the recommended resolution and to adjust your display image to the ideal setting.
Check that the signal cable is properly connected. Use a screwdriver to secure the connection.
Make sure the video card is properly installed.
Check that the screen is set to interface mode. If so, change it to the resolution recommended, 1600 x 1200.
Make sure the power voltage is high enough. It must be higher than AC100 – 240 V 50/60 Hz.
Screen image defect appears Check the current resolution and refresh rate settings in Display Properties and
adjust as necessary.
Display driver not found Install the display driver found that driver CD that shipped with the display. Or download it
from Planar Customer Support.
USB function is inoperative Check that the USB cable is connected securely to the display and the USB device.
Check that the computer and its operating system are USB-compliant.
Power source warning audio signal The AX1 controller requires an internal auxiliary DC power source. Check that the connections
for the power extension cable are secure.
Problem Possible Solution
–MORE–
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INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Controller not performing optimally Check the Information tab on the Display Properties dialog box.
Operating system warns that the controller is not configured properly
Check the driver installation and make sure that the software is correctly loaded for your operating system.
Reinstall the driver.
Dual displays not functioning Make sure both displays are securely connected to the controller.
Make sure both displays are on before you start the computer.
Check the setting on the Display Properties dialog box. Make sure the check box for
Extend my Windows desktop onto this monitor is selected.
Address and interrupt conflicts Ensure that the I/O and memory addresses reserved for the controller are not used by
other hardware devices.
The integrated onboard VGA controller uses the following addresses (hex):
I/O Addresses:
Standard VGA I/O: 3B0-3DF
Memory Addresses:
Video RAM: A000-BFFF
Video ROM: C000-C7FF
There may be problems if your controller does not receive an interrupt or if a system interrupt is used for more than one device.
Check the system configuration utility of your operating system for the interrupt assignments.
Problem Possible Solution
Page 29
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Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
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Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Display Specification
Q2 Specification
Display unit 20.1 inch (51 cm) flat-panel active matrix TFT LCD
Antiglare coating
20.1 inches viewable
0.255 mm pixel pitch
Sync input Horizontal frequency 30 to 80 kHz (automatic)
Ver tical frequency 56 to 85 Hz (automatic)
Input form Separate TTL, positive/negative
Composite TTL positive/negative SOG (sync on green) Digital
Video input Signal input DVI-I connector
Input form Analog (0.7Vp p/75 ohm)
Digital
Resolution Max Analog - VESA 1600 x 1200 @ 60 Hz
Digital - VESA 1600 x 1200 @ 60 Hz VESA 1280 x 1024 @ 70 Hz
Recommended VESA 1600 x 1200 @ 60 Hz
Plug and Play DDC 2B+EDID built-in USB hub: 1 uplink and 2 downlink ports
Power consumption Status Consumption* LED Color
Normal 60 W (65 W ) Green
DPM stand-by/suspend ≤5 W (10 W )
Amber
DPM off ≤3 W (10 W )
Power key off ≤3 W (10 W )
Off
Power cutoff switch off ≤1 W
* ( ) with USB
–MORE–
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Check Package Contents
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Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Palette 766 shades of gray
Viewing angle 170° horizontal/vertical
Contrast ratio 1000:1 (typical)
Brightness 700 cd/m
2
(typical)
Signal cable 15-pin to 15-pin D-sub cable, DVI-D cable (detachable)
Maximum pixel clock 135 MHz
Dimensions and weight (with tilt-swivel stand)
Width 44.60 cm / 17.56 inches Height 44.56 cm / 17.54 inches (Min)
52.56 / 20.69 inches (Max) Depth 23.73 cm / 9.34 inches Net 10.06 kg (22.18 lb)
Tilt-swivel range Tilt range -5° downward ~ 30° upward
Swivel range 90° Height range 80 mm / 3.15 inch Rotate 90° clockwise (landscape to portrait)
Power input AC 100 –240 V ~ 50/60 Hz 1.2A
Environmental conditions
Operating conditions Temperature 10° to 35° Celsius Humidity 10% to 80% noncondensing
Storage conditions Temperature -20° to 60° Celsius Humidity 5% to 95% noncondensing
Tilt-swivel stand Attached (O), Detached ( )
Mounting option Compatible with 100-mm VESA mounting standard
Power cord Wall-outlet type or PC-outlet type
Q2 Specification
Page 31
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OPERATING THE DISPLAY
Front-Panel Controls
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Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Controller Specification
Parameter Description
Operating environment
•Windows XP with Service Pack 1 (or higher)
•Windows 2000 with Service Pack 4 (or higher)
System requirements Intel Pentium 4/Xeon;
AMD Athlon 64/K7XP or compatible
Memory configuration 128 MB DDR unified
Memory interface 128 bit
Memory bandwidth 12.8 GB/sec
Bus system PCI Express
Geometry engines 2
Pixel pipelines 4
Dual screen support DVI-I + DVI-I
Dual link -
Stereo 3D support Ye s
Ver tices per sec 250 M
Pixels per sec 2.0 G
Page 32
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Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
USB Hub Specification
Parameter Specification
USB Standard Rev. 1.1 complied self-powered hub
Downstream power supply 500mA for each (MAX)
Communication speed 12 Mbps (full), 1.5 Mbps (low)
USB port
1 upstream port 2 downstream ports
Page 33
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About the Q2 Display
Check Package Contents
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Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Using USB Connections
Both the Q2 display and the desk stand have an integrated self-powered USB hub that allows you to attach USB devices (such as a keyboard or mouse) to your display rather than to your computer.
To use the USB ports
1 Use the USB cable to connect the upstream port on the display or desk stand
to the downstream port on your USB-compliant computer or other hub.
2 Connect your USB-compliant peripherals to the downstream ports on
the display or the desk stand.
See the back panel, side panel, and desk stand for another view. See the
USB specification for more information.
B
A
Display, back
A
Display, side
B
A
Desk stand, bottom
USB tips
To activate the USB hub function, the display must be connected to a USB-compliant computer or another hub with the USB cable.
Even if the display is in power-saving mode, the USB devices function when they are connected to the USB ports (both the upstream and downstream) of the display.
Legend
B
A
USB A (downstream) port
USB B (upstream) port
Page 34
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Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
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Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Power Management System
The Q2 display complies with the VESA DPMS standard. This standard provides four power-saving modes, based on the display detecting the horizontal or vertical sync signal. The following table describes the four modes.
Mode Horizontal Sync Ver tical Sync LED Color
Normal On On Green
Standby Off On Amber
Suspend On Off Amber
Off Off Off Amber
Awakening the display
The display awakens to normal mode when you move the mouse or strike the keyboard.
Page 35
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About the Q2 Display
Check Package Contents
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Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Driver Removal
You need to log on with administrator privileges to remove the display driver. Before removing the driver, close all open applications and temporarily disable any anti-virus software that is running on your computer system.
To remove the display driver:
1 Open the Control Panel.
2 Open the Add/Remove Programs tool.
3 Select the AX1 Display Driver from the list of software programs.
4 Click Remove. The Planar uninstall dialog box appears.
5 Click Yes to remove the AX1 display driver.
6 Click Yes to restart your computer.
Follow the safety instructions to remove the controller from your computer. See the “Warning” on page 8.
Removing the controller
When removing the controller from your computer, follow the same safety precautions you use to install it.
To remove the controller:
1 Shut down the computer. 2 Detach video cable. 3 Remove the cover. 4 Ground yourself by touching
the power supply box.
5 Remove screws for the
mounting bracket.
6 Remove the controller. 7 Detach the power extension
cable.
8 Reassemble your computer.
Page 36
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About the Q2 Display
Check Package Contents
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Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
28
Dome Q2 Display
Index
A
adjusting
display position
6
display properties
11
screen parameters
12, 13
AGP slot
8
avoiding electrostatic discharge
8
B
back panel 4 Brightness menu
14
C
cables, connecting 9 calibration, DICOM
17
changing video setting
11
cleaning display
viii
components, identifying
3
configuring driver
10
connecting
display cables
9
power cord
9
contents, package
2
controller
installing
8
specification
23
controls, display
12
customer support
32
D
desk stand 3
lock and cover
7
DICOM calibration
17
display
adjusting properties
11
adjusting screen parameters
12, 13
back panel
4
cleaning
viii
connecting cables/cords
9
controls, menu
12
driver installation
10
driver removal
27
front panel
3
height range
6
installing driver
10
orientation
6
overview
1
rotating screen
11
servicing
vii
setting dual configuration
11
side panel
5
single installation
9
specification
21
tilt range
6
troubleshooting
18
Dome CXtra software
1, 17
DPMS standard
26
driver
configuring
10
installing
10
dual-display configuration
11
DVI connector
4
E
electrostatic discharge, avoiding 8
F
front panel 3
controls
12
navigation buttons
3
H
handling/unpacking tips 2 horizontal OSD position
16
I
identifying components 3 information
product
vi
regulatory
iv
technical
21
installation
precautions
vii
tips
9, 10
installing
controller
8
L
landscape/portrait mode 6 language selection. See Setup menu LCD screen
3
M
menu
Brightness
14
OSD position
13
Setup
15
Menu button
12
mounting/security options
2
–MORE–
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Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
29
Dome Q2 Display
N
navigation buttons 12
O
options, mounting/security 2 orientation mode
6
OSD position menu
13
P
package contents 2 portrait/landscape mode
6
power
management system
26
master switch
5
screen switch and indicator
3, 12
power cord
4
connecting
9
precautions
cleaning
viii
installation
vii
safety
vi
product information
vi
R
refresh rate 11 regulatory information
iv
removing
controller
27
display driver
27
resolution
11
rotating display screen
11
S
safety precautions vi security/mounting options
2
servicing display
vii
Setup menu
15
shipping/storing
viii
side panel
5
software, Dome CXtra
17
Source button
12
specification
controller
23
display
21
USB
24
storing/shipping
viii
T
technical assistance 32 tips
handling/unpacking
2
installation
9, 10
unpacking/handling
2
USB
25
transparency selection. See Setup menu troubleshooting
18
U
uninstalling display driver 27 unpacking/handling tips
2
USB
connection
25
port
4, 5
specification
24
tips
25
using front-panel controls
12
V
vertical OSD position 16 VESA DPMS
26
video setting, changing
11
viewing angle
6
W
warranty 30
Page 38
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About the Q2 Display
Check Package Contents
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Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Dome QX Display – Standard Warranty Overview
Summary
• Standard 1-year “repair and return” warranty
• Industry-leading 5-year backlight warranty
1
• Typical repair turnaround time of 10 business days
Standard Warranty Return Procedure
As a Planar Standard Warranty customer, you must follow the procedure below if you have a non-functioning Dome QX display. The Planar customer service staff will attempt to correct any minor issues that may be causing the problem. Once Planar has determined that you have a non-functioning product, Planar will arrange for return and repair of the non-functioning product.
1 Contact Planar via the web at http://www.planar.com/support. In North America, call
(866) PLANAR1 (866.752.6271). In Europe, call +358 9 420 01 or send your info by fax to +358 9 420 0200. You must have the model number, serial number, and proof-of­purchase available.
2 Planar customer service staff will attempt to correct any minor issues that may be
causing the problem. If we are unable to correct the problem to your satisfaction, we will issue a Return Material Authorization (RMA).
3 You must return the product, as specified, to Planar Systems. Planar will validate the
defect, repair the unit, and return the unit to you. The typical turnaround time is 10 business days.
1If, within 5 years of initial purchase, the maximum output of the Dome QX warranty is
determined by Planar Systems to be less than 250 cd/m
2
, Planar will repair or replace
the display, at its sole discretion.
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Dome Q2 Display
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Summary Limitations and Exclusions of Dome Displays
1 The customer must provide original proof of purchase of the display system. 2 Warranty is void on any product with a defaced, modified, or removed serial number. 3 Warranty is void on any product with damage, deterioration, or malfunction resulting
from the following:
a) Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized
product modification, or failure to follow instructions supplied with the product.
b) Repair or attempted repair by anyone not authorized by Planar.
c) Any damage of the product due to shipment.
d) Removal or installation of the product.
e) Causes external to the product, such as electric power fluctuations or failure.
f) Use of supplies or parts not meeting the Planar specifications.
g) Normal wear and tear.
h) Any other cause, which does not relate to a product defect.
4 Warranty excludes removal, installation, and setup service charges.
Limitation of Implied Warranties
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
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Page 40
32
Dome Q2 Display
QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Exclusion of Damages
THE LIABILITY OF PLANAR IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. PLANAR SHALL NOT BE LIABLE FOR THE FOLLOWING:
1 DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT,
DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THEIR POSSIBILITY OF SUCH DAMAGES.
2 ANY OTHER DAMAGES, WHETHER INCIDENTAL, INDIRECT, CONSEQUENTIAL OR
OTHERWISE.
3 ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
Effect of Local Law
This warranty gives you specific legal rights, and you may have other rights, which vary from locality to locality. Some localities do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Technical assistance
In North America, call 1 (866) PLANAR1 between 8
A.M. and 5 P.M. Pacific time,
Monday through Friday, or send a description of your technical issues and e-mail address to
In Europe, call +358 9 420 01 between 8
A.M. and 4 P.M. Finnish time (Eastern
European time), Monday through Friday, or send a description of your technical issues and e-mail address to
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