Planar 020-1229-03A User Manual

Planar UltraRes™ User Manual

Copyright © 2015 by Planar Systems, Inc. All rights reserved.

Contents of this publication may not be reproduced in any form without permission of Planar
Systems, Inc.

Trademark Credits

Windows™ is a trademark of Microsoft Corp.
All other names are trademarks or registered trademarks of their respective companies.

Disclaimer

The information contained in this document is subject to change without notice. Planar
Systems, Inc. makes no warranty of any kind with regard to this material. While every
precaution has been taken in the preparation of this manual, the Company shall not be liable
for errors or omissions contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material.

Warranty and Service Plans

Planar warranty and service plans will help you maximize your investment by providing great
support, display uptime, and performance optimization. From post-sale technical support to
a full suite of depot services, our services are performed by trained Planar employees. When
you purchase a Planar product, you get more than a display, you get the service and support
you need to maximize your investment. To find the latest warranty and service information
regarding your Planar product, please visit

http://www.planarcontrolroom.com/support

RoHS Compliance Statement

The Planar UltraRes 4K professional displays are fully RoHS compliant.

ADA Compliance Statement

All Planar UltraRes 4K professional displays are compliant with the Americans with
Disabilities Act.

Part Number: 020-1229-03A

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Recommended Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Burn-In Versus Temporary Image Retention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Normal Use Thermal Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using the Display in Flat or Tilted Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Basic Concept of Planar UltraRes Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Powering On/Off Planar UltraRes Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Planar UltraRes in Standby Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Input Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Supported Formats for Multiple Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installing a Planar UltraRes Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Tools/Equipment List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Other Things You May Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Plan Your Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Supported Graphics Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Setting Up AMD Graphics Cards For 3D Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Setting Up NVIDIA Graphics Cards for 3D Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Recommended PCs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Unpacking and Checking Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

LCD Module Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Accessory Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Installing the Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Installing an UltraRes Display on a Wall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the Lift Blocks (98” only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using the Kickstand Bracket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Planar UltraRes User Manual iii

Table of Contents

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Connecting AC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Connecting the Wired IR Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Connecting Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Setting up for Single Input Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Setting up for Multiple Input Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Setting up for 4K Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Graphics Card Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

AMD Graphics Card Setup for Quadrant Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

NVIDIA Graphics Card Setup for Single Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

NVIDIA Graphics Card Setup for Quadrant Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Installing the UltraRes Control Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Installing USB Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Using the UltraRes Control Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Setting Up Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Auto Power Off Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Splash Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Order of Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Color Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Gamma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

EDID Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

HDMI 3D Frame Packing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Color Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Gain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Offset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Changing Backlight Intensity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Turning Local Dimming On or Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

iv Planar UltraRes User Manual

Table of Contents

Changing Frame Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

DHCP Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Static IP Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Planar UltraRes Remote Monitoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Remote Monitoring Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Remote Monitoring Custom Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Remote Monitoring Unit Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Remote Monitoring Display Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Remote Monitoring Power On/Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Remote Monitoring Source Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Remote Monitoring Advanced Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Remote Monitoring Custom Commands Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Remote Monitoring Admin Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Remote Monitoring Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Remote Monitoring Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Remote Monitoring Access Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Remote Monitoring Software Setup (Upgrading Network Firmware) . . . . . . . . . . . . . . . . . . . . . . . 97

Remote Monitoring Reboot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

External Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

RS232 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Connecting the RS232 Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Setting Up Multiple Inputs Using RS232 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Setting Up Single Inputs Using RS232 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

RS232 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

RS232 Command Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Planar UltraRes User Manual v

Table of Contents

RS232 Response Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

RS232 Command/Response Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Supported UltraRes RS232 Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

SNMP Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Sending RS232 Commands Via UDP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Using Discrete IR Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

IR Command Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Supported UltraRes IR Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Touchscreen Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

USB and Power Hook-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Touchscreen MultiTouch Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Touchscreen (PQLabs) MultiTouch Platform Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Touchscreen Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Uninstalling the MultiTouch Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Signal Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

UltraRes Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

84” Display Dimensions - Front, Side and Top Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

84” Display Dimensions - Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

84” Rear View - Wall Mount Hangers and Service Panel Locations . . . . . . . . . . . . . . . . . . . . . . . . . 125

84” Landscape Wall Mounts - Front and Bottom Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

84” Landscape Wall Mounts - Sides Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

84” Portrait Wall Mounts - Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

84” Portrait Wall Mounts - Sides Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

84” UltraRes Touch - Front, Top and Bottom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

vi Planar UltraRes User Manual

84” UltraRes Touch - Side Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

84” UltraRes Touch - Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

98” Display Dimensions - Front, Side and Top Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

98” Display Dimensions - Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

98” Rear View - Wall Mount Hangers and Service Panel Locations. . . . . . . . . . . . . . . . . . . . . . . . . . 135

98” Landscape Wall Mounts - Front and Bottom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

98” Landscape Wall Mounts - Sides Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

98” UltraRes Touch - Front, Top and Bottom Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

98” UltraRes Touch - Side Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

98” UltraRes Touch - Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Troubleshooting During Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

UltraRes LED Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Error Codes in the UltraRes Control Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Symptoms, Possible Causes and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Symptom: Can’t Get PC to Output 4K @ 24/30Hz. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Symptom: Can’t Get PC to Output 4K @ 60Hz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Symptom: My Scheduled Network Power On/Off Settings Aren’t Working . . . . . . . . . . . . . . . . . 146

Symptom: IR Isn’t Working Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Accessing Planar’s Technical Support Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Downloading Additional Documentation and Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Downloading Utility Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Planar UltraRes User Manual vii

Introduction

Planar UltraRes 4K professional display is a family of 84” and 98” Ultra HD displays
that produce resolution and picture quality not before seen in large format LCD
displays. Designed specifically for resolution-rich commercial applications, Planar
UltraRes displays offer the image quality, connectivity, industrial design and
configuration options required in leading control rooms, collaboration rooms and
digital branding installations.

Some of the features of the UltraRes display are:

• Ultra HD (3840 x 2160) resolution

• Outstanding picture quality – 4x pixel density of a comparably-sized Full HD
display

• Slim design with Planar Profile
mounted)

• Supports a range of 4K sources and timings

• Energy-saving features include LEDs, <0.5 watt standby mode and auto-off
signal detection

Caution: This manual is intended for use by qualified service persons and end users with

experience installing LCD displays

TM

Mounting System (about 3” deep when

Planar UltraRes User Manual 8

Important Safety Instructions

1 Read these instructions.

2 Keep these instructions.

3 Heed all warnings.

4 Follow all instructions.

5 Do not use any of the Planar UltraRes products near water.

6 Clean the LCD screens with an LCD screen cleaner or LCD wipes.

7 Do not install near any heat sources such as radiators, heat registers, stoves or

other apparatus (including amplifiers) that produce heat.

8 Do not defeat the safety purpose of the polarized or grounding type plug. A

polarized plug has two blades with one wider than the other. A grounding
type plug has two blades and a third grounding prong. The wide blade or the
third prong is provided for your safety. When the provided plug does not fit
into your outlet, consult an electrician for the replacement of the obsolete
outlet.

9 Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles and the point where they exit from any of the Planar
UltraRes products.

10 Only use the attachments/accessories specified by the manufacturer.

11 Unplug all Planar UltraRes displays during lightning storms or when unused

for long periods of time.

12 You must follow all National Electrical Code regulations. In addition, be aware

of local codes and ordinances when installing your system.

13 Refer all servicing to qualified service personnel. Servicing is required when

any of the Planar UltraRes products have been damaged in any way, such as
the AC power cord or plug is damaged, liquid has been spilled or objects have
fallen into a product, the products have been exposed to rain or moisture, do
not operate normally or have been dropped.

14 Keep the packing material in case the equipment should ever need to be

shipped.

15 Wall mounts must be secure. The wall must be strong enough to hold the

UltraRes display, mounts and cables.

16 Slight pressure on the LCD will cause distortion of the image. Heavier pressure

will cause permanent damage. Planar UltraRes configurations should be
mounted where viewers cannot touch the screen or insert small objects in the
openings that will create hazards by contacting bare conductive parts.

Caution: The front polarizer is soft and subject to scratches from sharp objects.

Planar UltraRes User Manual 9

17 The polarizer is a thin sheet of film laminated to the outside layer of glass on

the LCD screen. Take care when handling items near the screen.

Planar UltraRes User Manual 10

European Disposal Information

Recommended Usage

In order to get the most out of your LCD modules, use the following recommended
guidelines to optimize the display.

Burn-In Versus Temporary Image Retention

Burn-in causes the screen to retain an image essentially forever, with little or no way
to correct the problem. Under normal use, an LCD module will not experience
burn-in, as plasma displays do, nor will it retain images in any way.

Normal use of an LCD module is defined as displaying continuously changing video
patterns or images. However, LCD modules can experience temporary image
retention when recommended usage guidelines are not followed.

What is Temporary Image Retention?

Temporary image retention (TIR) can occur when a static image is displayed
continuously for extended periods of time. An electrical charge differential may build
up between the electrodes of the liquid crystal, which causes a negative-color video
image (color-inverted and brightness-inverted version of the previous image) to be
retained when a new image is displayed. This behavior is true for any LCD device
from any LCD manufacturer.

Recommended Usage

TIR is not covered under warranty. See standard warranty terms and conditions for

details. Here are some guidelines to help you avoid TIR:

• Use the LCD module to show a screen saver, moving images or still pictures that
change regularly. When using high-contrast images, reposition the images
frequently.

• Turn off the Planar UltraRes when it is not in use.

Caution: For optimal performance, we suggest turning off the power on the Planar 84”

UltraRes MX for 4 hours per day and 12 hours per day for the Planar 84” UltraRes LX and
Planar 98” UltraRes.

Planar UltraRes User Manual 12

Normal Use Thermal Guidelines

Normal use of the LCD module is defined as operating in the open air to prevent heat
buildup, and without direct or indirect heat sources such as lighting fixtures, heating
ducts, or direct sunlight that can cause the modules to experience high operating
temperatures. If the LCD module will be installed in a recessed area with an LCD
surround or enclosure, ensure adequate openings are applied for proper air flow and
ventilation.

At 3000 meters or below, the maximum ambient operating temperature for the LCD
module cannot be above 40º C nor below the minimum ambient operating
temperature of 0º C. If one of these conditions exists, it is up to the installer to ensure
that module placement is changed, thermal shielding is provided and/or additional
ventilation is provided to keep the display within its nominal operating parameters.

Cooling Requirements

For optimal performance, active cooling by the installer should be planned for when
the ambient temperature anywhere in the wall is predicted to be above the specified
ambient temperature for the display.

Recommended Usage

Using the Display in Flat or Tilted Orientation

The Planar UltraRes is not recommended for use in flat orientation for tabletop, floor,

or ceiling installations. LCD panels of this size are at risk of panel deflection, which
can cause cosmetic sagging, brightness uniformity issues, a shortened life span, and
malfunction of optional touch sensors. Installations where the display is tilted
downward or upward at an angle may also be prone to these issues and are not
recommended.

Planar UltraRes User Manual 13

Basic Concept of Planar UltraRes Display

The Planar UltraRes display uses four internal outputs that feed into the display as

one image. You can use any combination of HDMI/DVI or DisplayPort.

There are four main modes of operation for the UltraRes Display:

• Single 4K inputs @ 24/25/30Hz

• Single 4K inputs @ 50/60Hz (HDMI 4:2:0)

• Four-headed input (4K @ 60Hz)

• Two-headed input (4k @ 60Hz)

Using four internal outputs provides the Ultra HD resolution needed for superior
image quality. In the following example, each number represents an output. All four

“quadrants” (outputs) are fed into the display and turned into one ultra high-

resolution image.

Basic Concept of Planar UltraRes Display

13

24

Planar UltraRes User Manual 14

Using the Remote Control

The UltraRes remote control can be used for a variety of functions, including turning

the display on and off and assigning individual inputs.

Turn display

on/off

Using the Remote Control

Select individual inputs

Select single
or multiple
input
connections

Planar UltraRes User Manual 15

Powering On/Off Planar UltraRes Displays

There are several different ways to turn on or off the Planar UltraRes Display:

• Using the On/Off buttons on the remote control. See "Using the Remote
Control" on page 15 for more information.

• Using the Power On/Power Off buttons in the UltraRes Control software tool.
See "Using the UltraRes Control Software" on page 65 for detailed information
about the UltraRes Control software.

Powering On/Off Planar UltraRes Displays

• Use the UltraRes Remote Monitoring software. See "Planar UltraRes Remote
Monitoring Software" on page 86.

Planar UltraRes User Manual 16

Planar UltraRes in Standby Mode

If you are unsure about whether or not the display is on but in standby mode, look for
the small Standby LED. If it is off, you will not see the LED. If it is on but in Standby
mode, you will see a blue LED. As the display starts, the LED blinks until the display is
seen. Once it is there, the LED turns off.

Powering On/Off Planar UltraRes Displays

Insert IR sensor cord into the IR
input located on the I/O panel
this side.

Planar UltraRes User Manual 17

Input Setup

Input Setup

You can set up your Planar UltraRes display using multiple or single inputs. Both are

explained below. You can select multiple or single input mode using the remote
control, the UltraRes Control tool or by using RS232 commands. For more
information see "Setting up for Multiple Input Sources" on page 42 and "Setting up
for Single Input Sources" on page 40.

RS232 connector

Connects to the Remote
Monitoring.

Receives commands sent to the display
using the UltraRes Control Tool, Also used
for diagnostic purposes.

Supported Formats for Multiple Inputs

The following formats are supported for multiple inputs:

Quadrants or Single Inputs:

• 4K @ 24/25/30Hz

• 4K @ 50/60Hz (HDMI 4:2:0)

• 1080p @ 24/25/30/50/60Hz

• 1080i @ 50/60Hz

• 720p @ 50/60Hz

Receives signals from the
remote control.

Swaths & Halves

• 960x2160 @ 60Hz

• 1920x2160 @ 60Hz, using inputs 1 & 3 or 2 & 4

Planar UltraRes User Manual 18

Installing a Planar UltraRes Display

This section explains how to install a Planar UltraRes display. We suggest that you

read this entire section before you attempt to install a display.

Before You Begin

Make sure you have all the items in the following lists before you begin unpacking
and installing your display.

Tools/Equipment List

Depending on your installation, you may need one or more of the following items:

• #1 and # 2 Phillips screwdriver

• Drill and bits

• Pencil

• Digital/laser level

• Ladders/lift

• Back brace

• Stud finder (if hanging on a wall)

Other Things You May Need

• LCD screen cleaner or LCD wipes - available at most electronics stores

• Three strong people to lift display into place

• A mechanical lift device

Plan Your Installation

You should have a detailed plan of how the Planar UltraRes display is to be

configured. The plan should include calculations for the following:

• Floor/wall load. Make sure the floor/wall is strong enough to support the
weight of the Planar UltraRes.

• For passive cooling, it is recommended that a minimum of 1” of top clearance is
provided. This can be reduced if the LCD is actively cooled.

• Ventilation and cooling requirements. Although the rear cover of the display is
perforated and provides better airflow than other displays, it is still important
that you consider room cooling and ventilation.

Planar UltraRes User Manual 19

Supported Graphics Cards

UltraRes supports a variety of graphics cards from leading manufacturers, such as
NVIDIA and AMD. In general, you should be looking for graphics cards that have the
following features:

• Can output 3840 x 2160 at 24 Hz or 30 Hz over a single DisplayPort or HDMI
connection.

• Four-output graphics cards that can output synchronized (genlocked) 1920 x
1080 outputs at up to 60 Hz.

• Each program will have application-specific 3D settings that must be set up. See
the specific program’s user manual for instructions on application-specific 3D
setup.

Note: Consult the specific graphics card’s user manual for instructions on application-specific

3D setup.

• Cards that support Planar’s support timings, as listed in the following section
"Signal Compatibility" on page 120.

Supported Graphics Cards

Caution: Before you purchase a graphics card for your source, contact your Sales

Representative to get the most current information on Planar’s compatibility with leading
graphics cards.

The following professional grade graphics cards support 3D capabilities:

• AMD FirePro W7000, W8000, W9000

• NVIDIA Quadro K5000

Planar UltraRes User Manual 20

Setting Up AMD Graphics Cards For 3D Content

Note: If you do not plan to display 3D content, you can skip this section.

Supported Graphics Cards

Note: A more detailed explanation of AMD card setup is given in "AMD Graphics Card Setup

for Quadrant Outputs" on page 51.

1

Right click on the desktop and select Catalyst Control Center.

2 Select AMD FirePro, then select 3D Application Settings.

3 Check the Enable Quad Buffer Stereo box.

4 Select Auto-Stereo (Horizontal Interleaved) from the selection box

5 Click Apply.

6 Open the 3D application and perform application-specific 3D setup.

Planar UltraRes User Manual 21

Setting Up NVIDIA Graphics Cards for 3D Content

Supported Graphics Cards

Note: A more detailed explanation of NVIDIA card setup is given in "NVIDIA Graphics Card

Setup for Single Output" on page 53 or see "NVIDIA Graphics Card Setup for Quadrant
Output" on page 59.

1

Right click on the desktop and select NVIDIA Control Panel.

2 Under 3D Settings, select Manage 3D Settings.

3 Select the Program Settings tab.

4 In section 1, select the program for which its 3D capabilities will be used. If the

program is not listed, click Add and search for the program’s

5 In section 2, use the following settings:

.exe file.

a Stereo – Display mode = Horizontal interlaced stereo display

b Stereo – Enable = On

6 Repeat steps 4 and 5 for each 3D-enabled application that you wish to use.

7 Click Apply.

8 Open the 3D application and perform application-specific 3D setup.

Planar UltraRes User Manual 22

Recommended PCs

In order to use 4K video, it is crucial that you have a high-powered PC. We also
recommend using a single 4K output whenever possible. Doing so eliminates the
requirement of multi-output synchronization.

Recommended PCs

Planar UltraRes User Manual 23

Unpacking and Checking Accessories

LCD Module Box

The following items are included in the LCD module box.

Part Description Number Picture

LCD module One per box. 1

Unpacking and Checking Accessories

LCD mounts
(optional)

Mounting
template

If ordered, this will be inside a
separate box inside the LCD
box.

Note: If you do not use

Planar’s mounts, you need to
ensure the mounts that you
purchase can adequately
support the display.

Used to line up where the
wall mounts will be installed.
This is included with Planar’s
optional LCD mounts.

1

1

Planar UltraRes User Manual 24

Unpacking and Checking Accessories

Part Description Number Picture

Kickstand
bracket
(84” only)

M4 x 8
Panhead
screws
(84” only)

Mounts to the display when
Planar mounts are purchased.

Used to mount the kickstand
bracket.

1

4

Lift block
assembly
(98” only)

M8 x 35
Panhead
screws
(98” only)

Used as attachment points
for lift assist machines.

Used to mount the lift blocks. 4

2

Planar UltraRes User Manual 25

Accessory Kit

The following items are included in the accessory kit.

Unpacking and Checking Accessories

Part Description

AC power cord Power cord. 1

IR sensor Used to receive signals from

the remote control.

Double-sided
tape

USB drive Contains the User Manual

Passive USB
cable

Used to help in mounting
the IR sensor module.

and setup software.

Used to set up display
software.

Number

Included

Picture

1

2

1

1

Remote control Used to power the display

on/off, select multiple or
single inputs.

Note: Batteries are included

but not installed.

Planar UltraRes User Manual 26

1

Unpacking and Checking Accessories

Part Description

Carrying Strap For lifting and carrying the

display using two people

3D glasses

For viewing 3D content 4

(98” only)

Number

Included

2

Picture

Planar UltraRes User Manual 27

Installing the Displays

Before installation, keep the following points in mind:

• These displays are heavy. Make sure that you have adequate studs to support
the weight of each display if installing on a wall.

• The UltraRes must be installed on a flat surface.

• If you ordered the optional wall mounts, use the supplied UltraRes mounting
template for the center point of the display, as well as for top and bottom
bracket installation.

• The wall mounts for a landscape and portrait installation look very similar. The
process to install them is almost exactly the same. The only difference is the way
in which you use the wall mount template. This will be pointed out in the
relevant step.

Planar UltraRes User Manual 28

Installing an UltraRes Display on a Wall

Caution: For whatever structure is used to mount the display, be sure that it is sufficiently

engineered to handle the weight of the display. Also be sure to purchase the correct
hardware needed to support the display mounted to that structure.

Caution: If the unit being installed is fitted with a touch input device, it is important that the

touch frame is not used to lift the unit. Also, the unit should never be placed on the touch
frame to support the unit.

1

Find the center point of the display on the wall where you intend to install it.

Installing an UltraRes Display on a Wall

2 Draw a short (about 1”) horizontal line and then a vertical line to just below

the top edge of the display.

Planar UltraRes User Manual 29

Installing an UltraRes Display on a Wall

Center notch alignment

3 Use the provided template to determine the center points of the wall mounts.

The “V” notches are labeled “L” for a landscape display or “P” for a portrait
display. Use the appropriate “V” notch to align with the horizontal line drawn
in the previous step.

Planar UltraRes User Manual 30

Installing an UltraRes Display on a Wall

4 In the hole marked “Top” on the template, mark the center of the hole on the

wall. Be sure the vertical line runs through the center of the hole and that the
template is plumb. You may wish to screw the template in place to make the
next steps easier.

Note: If you are installing a landscape display and the template is too long, you can break the

template at the notch labeled “P.”

5

Let the template hang vertically so it is plumb, as the bottom hole in the
template determines where the bottom mount will be installed.

6 Mark the center of the hole at the bottom of the template that corresponds

with your display orientation.

Planar UltraRes User Manual 31

Installing an UltraRes Display on a Wall

7 If you have screwed the template in place, remove each screw and the

template.

8 Line up the middle hole of the top wall mount with the screw hole drilled

from the template.

Note: This picture shows mounts for a landscape installation.

9

Tighten the screw into the mount.

10 Use a level to make sure the mount is level.

11 Then install additional screws as needed.

Note: Screws installed near the mount hooks provide the best support.

12

Install the center screw in the bottom mount and repeat steps 10-11 for any
additional screws that you want to install. Note that there are open mount
channels on the brackets. So you can install the screws wherever necessary
along those channels.

Planar UltraRes User Manual 32

13 (84” only) Install the kickstand bracket to the back of the display using four M4

x 8 Panhead screws.

Landscape holes for kickstand bracket installation

Installing an UltraRes Display on a Wall

Portrait kickstand installed on display

Planar UltraRes User Manual 33

Installing an UltraRes Display on a Wall

14 Using three physically capable people, carefully hang the back of the display

onto the top wall mount bracket using the square brackets on the back of the
display.

Planar UltraRes User Manual 34

Installing an UltraRes Display on a Wall

Caution: Be sure these are securely hung, as the top of the wall mount will hold all of the

weight of the display.

As an alternative for the 98" model, you can use the lift blocks along with a lift
assist mechanism to lift the panel into place. For details, refer to "Using the Lift
Blocks (98” only)" on page 36.

15 On the bottom wall mount, there is locking hardware in the lower corners of

the mount. Push the hardware up and finger tighten the captive screws on
the bottom to secure the display to the wall.

Planar UltraRes User Manual 35

Using the Lift Blocks (98” only)

1 Attach the lift blocks to the back of the panel using the provided M8 x 35 pan

head screws.

2 Securely attach your lift mechanism to the eyehooks:

a Spreader bar attachment: A spreader bar allows for a small lift profile and

less stress on the panel and eyehooks than a single point attachment. This
is the preferred method.

Installing an UltraRes Display on a Wall

Planar UltraRes User Manual 36

Installing an UltraRes Display on a Wall

b Single point attachment: The angle between the top of the panel and the

support lines should not be less than 45 degrees. This means that the
attachment point must be at least 485 mm (19.1 in) above the top of the
panel.

3 Lift the panel into place.

4 Detach the upper half of the lift block from the lower half by removing the

two vertical screws. This leaves the bottom half attached to the panel but
hidden.

Planar UltraRes User Manual 37

Using the Kickstand Bracket

The kickstand bracket is used for service mode, without having to remove the display

from the wall. Use the following instructions to put the display in service mode.

1 Loosen the captive locking screws on both sides of the bottom mount, and let

the brackets hang down freely.

2 Pull the display out and then swing out the kickstand(s) to hold it in place. The

kickstand(s) will nest into the kickstand bracket notch(es). For 98" panels,
make sure to use both kickstands as using only one can cause stresses in the
panel that could cause damage.

Installing an UltraRes Display on a Wall

Service position ­with kickstand
supporting display

&

%

Planar UltraRes User Manual 38

Connections

To get the UltraRes display up and running, you need to make three main

connections: AC power, the wired IR module and your sources.

Connecting AC Power

Using the supplied AC power cord, connect one end to a grounded outlet and the
other to the AC power input next to the I/O panel the bottom of the UltraRes display.

Connecting the Wired IR Module

In order for the remote control to work, you need to connect the wired IR module to
the display, also on the bottom of the I/O panel. Then place the IR receiver in the
desired place on or near the display.

IR receiver

Planar UltraRes User Manual 39

Connecting Sources

There are three modes of operation

1 Single Input

• 4K @ 24/25/30Hz

• 4K @ 50/60Hz (HDMI 4:2:0)

• 1080p @ 24/25/30/50/60Hz

• 1080i @ 50/60Hz

• 720p @ 50/60Hz

2 Four-headed input

• 4K @ 24/25/30Hz

• 4K @ 50/60Hz (HDMI 4:2:0)

• 1080p @ 24/25/30/50/60Hz

• 1080i @ 50/60Hz

• 720p @ 50/60Hz

3 Two-headed input

• 960x2160 @ 60Hz

• 1920x2160 @ 60Hz, using inputs 1 & 3 or 2 & 4

Connecting Sources

Setting up for Single Input Sources

Connect from a single-headed source to the display. If the image is 4K, it will fill the
whole screen. For non-4K signals, the image is upscaled to 4K.

• PC with 4K @ 24/25/30Hz output

• 4K Blu-ray player such as a Sony BDP-S790

Select the input source using either the remote control or UltraRes Control Software
from the computer.

Planar UltraRes User Manual 40

Selecting a single source with the remote

Press the button that has
the 4K source connected

Select Single

Connecting Sources

Planar UltraRes User Manual 41

Selecting a single source with UltraRes Control Software

Choose Single

Select the
source

Connecting Sources

Note: For a more complete description of the Control Software, how to install it and how to

use it, see "Installing the UltraRes Control Software" on page 61 and "Using the UltraRes
Control Software" on page 65.

Setting up for Multiple Input Sources

Multiple input sources can be managed efficiently with UltraRes MediaPlex. Multiple
inputs can be

• four signals of any resolution or frame rate

• 4K sources downscaled into quadrants

• below 1080p upscaled into quadrants

• two 1920 x 2160 sources displayed as two halves instead of quadrants

Planar UltraRes User Manual 42

Selecting multiple sources with the remote

Connecting Sources

Select

Multiple

Press the buttons for
each source that you
want to display. For
example, to display
HDMI 1, DisplayPort 2,
HDMI 3, and
DisplayPort 4, press the
HDMI 1, DP 2, HDMI 3,
and DP 4 buttons.

Planar UltraRes User Manual 43

Connecting Sources

Selecting multiple sources with UltraRes Control Software

When you use the UltraRes Control software to set up multiple sources, there are

three different settings per input channel. Make sure you have selected the

Inputs

radio button in the lower left corner.

Multiple

Choose

Multiple
Inputs

There are three basic types of 4K sources:

• PCs with NVIDIA graphics cards, such as NVIDIA Quadro K5000

• PCs with AMD graphics cards, such as AMD Radeon 7970

• HDMI 4K sources like Blu-ray, such as Sony BDP-S790

Note: Apple has provided support for 4K output only on MacBook Pro and Mac Pro units

manufactured after late 2013. Apple has not yet provided support for 4K output from units
manufactured prior to that date or other Mac units. However, a 4K output does work when
the Mac is running Windows in Boot Camp.

1

Connect to the display with UltraRes Control.

Planar UltraRes User Manual 44

Connecting Sources

2 In the Multiple Input Setup area, select the input that will be used for Input 1.

Be sure you
have selected
this

Select the
first source
from either
group

Note: You can’t use both input connectors at the same time on one input.

Not both at the same
time

3 Do the same for each of the other input sources.

Planar UltraRes User Manual 45

4 When you have finished, click Update.

Example of
designating
different
connectors for
each source.

Connecting Sources

Setting up for 4K Support

Setting up the EDID information

The Planar UltraRes defaults to an EDID that indicates it is 1080p/60Hz display. Many

graphics cards can’t handle 4K timing, so you must setup the EDIDs to indicate 4K
timing. You must do this for each of the sources.

1 Connect with UltraRes Control

2 Select the input source

Planar UltraRes User Manual 46

Connecting Sources

3 Set the EDID Type to 4K 60Hz Preferred (HDMI) if using 4K @ 50/60Hz 4:2:0.

Otherwise, set the EDID type to

4K 30Hz Preferred.

Screen Resolution Setup

If your source is 4K @ 24Hz, you will use that one. (This is the best one for film
content.) For all others, use 4K @ 30Hz.

1 On the Desktop of your computer, right click and choose “Screen Resolution.”

2 In the dropdown list of displays, find and click “Planar UltraRes.”

3 Under “Multiple Displays,” choose “Extend desktop to this display.”

4 Click “Apply.”

Planar UltraRes User Manual 47

5 After this is done, click Keep Changes.

Connecting Sources

Planar UltraRes User Manual 48

Connecting Sources

6 Use the Resolution selection box to see if 3840x2160 is already listed

• If it is currently selected, you are finished.

• If it is in the list but not selected, select it and click Apply.

• If it is not in the list, then you have to set it up as a custom resolution. This is
often required for NVIDIA graphics cards, though newer drivers have fixed this
problem.

Planar UltraRes User Manual 49

Graphics Card Setup

To display pictures with 4K resolution (4 x 1080p or 2x 1920x2160) the PC graphic

card must be configured properly. This chapter tells how to setup up the graphics
card for single or quadrant outputs for both NVIDIA and AMD graphics cards.

For single outputs (24Hz or 30Hz), the graphics cards must be set up for correct
timing output.

For quadrant outputs (4x 1080p or 2x 1920x2160), the quadrants must be seamed
together to create one large image.

For card type… … using single output … using quadrant output

AMD configuration is automatic see "AMD Graphics Card Setup for

Connecting Sources

Quadrant Outputs" on page 51

NVIDIA see "NVIDIA Graphics Card Setup

for Single Output" on page 53

see "NVIDIA Graphics Card Setup
for Quadrant Output" on page 59

Planar UltraRes User Manual 50

AMD Graphics Card Setup for Quadrant Outputs

1 Right click on the desktop and select Catalyst Control Center.

2 Select AMD Eyefinity Multi-Display, then select Create Eyefinity Display Group.

Planar UltraRes User Manual 51

AMD Graphics Card Setup for Quadrant Outputs

3 Each quadrant will be shown separately in blue. Select each quadrant in the

CCC window to indicate its location. CCC will arrange the quadrants to show
one unified display.

4 Click Done. AMD graphics card setup is complete.

Planar UltraRes User Manual 52

NVIDIA Graphics Card Setup for Single Output

Note: Older versions of the NVIDIA drivers do not support 4K. To see the version of your

current card, right click on the desktop and select NVIDIA C

Now go to Help  System Information. Check the Driver version field. It should be

311.15 or later. We recommend using the latest version, 340.66 as of 12 September
2014, because newer versions make 4K output easier to set up.

ONTROL PANEL.

If you do not have a version beyond 311, do these steps:

1 On the desktop, right click and select NVIDIA Control Panel.

Planar UltraRes User Manual 53

2 Select Change Resolution on the left.

NVIDIA Graphics Card Setup for Single Output

3 Select Planar Systems Inc. Planar UltraRes in the list of displays.

Note: If using 4K @ 60Hz 4:2:0, under Resolution, select 3840 x 2160 in the PC list and click

Apply. Note that the Refresh rate box shows 60Hz. You can then skip steps 4-9.

Planar UltraRes User Manual 54

NVIDIA Graphics Card Setup for Single Output

4 Click the Customize button at the bottom.

Check Enable resolutions not exposed by the display.

5 Click Create Custom Resolution.

6 Set the parameters as shown in the table:

Planar UltraRes User Manual 55

NVIDIA Graphics Card Setup for Single Output

Note: If your NVIDIA card is newer, beyond 311, you can skip this manual setup. Instead, in

the Standard: dropdown list, choose CVT Reduced Blanking or Automatic.

Parameter 4K @ 24Hz output timing 4K @ 30Hz output timing

Horiz pixels 3840

Vertical lines 2160

Refresh rate

24Hz 30Hz

Scan type Progressive

Standard Manual

Active pixels H= 3840, V= 2160

Front porch H= 1276, V= 8 H= 176, V= 8

Sync width H= 88, V= 10

Total pixels

H= 5500, V= 2250 H= 4400, V= 2250

Polarity H= +, V= +

Planar UltraRes User Manual 56

NVIDIA Graphics Card Setup for Single Output

Note: For 1920 x 2160 @ 60 Hz, the setup is similar but with the following differences:

• Horizontal pixels: 1920

• Vertical lines: 2160

• Refresh rate: 60 Hz

• Standard: CVT Reduced Blanking or Automatic

7 Click the Test button.

8 Click Ye s to save your new timing. The new timing will show in the Customize

list. Click

OK.

9 Click Ye s to confirm the change.

Planar UltraRes User Manual 57

10 Close the NVIDIA Control Panel window.

NVIDIA Graphics Card Setup for Single Output

Planar UltraRes User Manual 58

NVIDIA Graphics Card Setup for Quadrant Output

1 Right click on the desktop and select NVIDIA Control Panel.

2 Select Set up Premium Mosaic and check Enable Premium Mosaic.

Planar UltraRes User Manual 59

NVIDIA Graphics Card Setup for Quadrant Output

3 Check the box for all four of the displays shown.

4 Under Configuration, select 2x2.

5 Arrange the display numbers to match the diagram shown above.

6 Click Apply.

Planar UltraRes User Manual 60

Installing the UltraRes Control Software

The UltraRes Control software is used as your primary tool for display setup. Use the

following instructions to install the UltraRes Control software.

1 Save the UltraRes Control.msi program to your computer’s hard drive.

2 Double click the msi file to open the installer program.

Planar UltraRes User Manual 61

3 Click Next to continue.

4 If you want to save the UltraRes Control files to a different location, click the

Browse button and save to the folder of your choice.

5 If you want to see how much space is on your hard drive, click the Disk Cost...

button to review storage capacity.

6 Do one of the following:

• If you want other users to have access to the UltraRes Control software, select
the Everyone radio button.

• If you want to be the only user who can access the UltraRes Control software,
select the Just me radio button.

7 Click Next to continue.

Planar UltraRes User Manual 62

8 Click Next to continue.

9 As the installation is occurring, you will see the status bar for up to a couple of

minutes.

Planar UltraRes User Manual 63

Installing USB Drivers

10 Once the installation is complete, click Close to close the program.

Installing USB Drivers

When you install the UltraRes Control software, it will automatically install the

necessary USB drivers needed for communication between your computer and to
the UltraRes display. You only need to complete a few steps to finish the installation
process.

1 Plug one end of the USB cable into your computer and the other into the

UltraRes display.

2 Windows will detect the new hardware and attempt to install the drivers. If

this occurs, you should see a message similar to the following example.

3 If the USB driver installation is successful, you will see a message similar to the

example below. You are now done with the USB driver installation process.

Planar UltraRes User Manual 64

Using the UltraRes Control Software

When you first open the UltraRes Control software, you will see a window similar to
the following. Notice that until you connect the inputs to the display, the “Status” at
the top of the window will show “Disconnected.”

This is the “Connect” button
when you first open the
software.

Installing USB Drivers

1 Connect from the PC on which the software is installed to the UltraRes display

using a USB connection.

2 Click the Connect button to start the connection process.

Planar UltraRes User Manual 65

Installing USB Drivers

3 The tool will then attempt to auto detect any inputs that are already

connected. One of the following will occur:

• If an input is detected, the following window appears with information
already filled in.

Model name

no input is auto-detected, you will see a window similar to the following.

•If
Notice all fields are grayed out and cannot be changed.

Serial number

Planar UltraRes User Manual 66

Setting Up Sources

4 If the connection is successful, the “Status” at the top of the window will show

“Connected.” Note that all tabs are now accessible and can now be changed if

needed.

Setting Up Sources

This information is covered earlier in the manual. Please see "Setting up for Single

Input Sources" on page 40 or "Setting up for Multiple Input Sources" on page 42 for
setup information.

Planar UltraRes User Manual 67

Auto Power Off Timer

If there is no incoming source for a certain amount of time and you want to turn
power off automatically, use the
select between 1-60 seconds.

Auto Power Off Timer

Auto Power Off Timer slider on the Settings tab and

Standby Mode

Standby Mode allows you to choose between a low power setting, which saves

energy, or a “fast startup” mode that keeps the AC power supplies running. Each
option is described below.

Note: Fast Startup mode is required if you are using the network connection.

Low Power - Powers off every component and board possible, which helps

•
conserve energy. In standby mode, the low power option only uses 0.5W of
power.

Fast Startup - Keeps AC power supplies running and takes a little less time to

•
power up. If you intend to continually use networking capabilities, select this
option.

Planar UltraRes User Manual 68

Splash Screen

Under the SETTINGS tab, you can select whether or not to display a Splash Screen.

Choose

The splash screen is only displayed when the Planar UltraRes is powering up.

Splash Screen

LANDSCAPE or PORTRAIT to display the splash screen for five seconds, or OFF.

Planar UltraRes User Manual 69

Order of Adjustment

It is good practice to adjust the image using the controls that follow in the order they
are given.

Brightness

Use an external test pattern that has a PLUGE. This typically shows white and black
chips and several gray chips in between.

Order of Adjustment

Adjust the Brightness control until the

The darkest Gray chip should be just visible above this background.

black chip disappears into the background.

Contrast

Adjust Contrast so the two whitest chips are separately visible and the two darkest
chips are separately visible. You should now be able to see the separation of all the
chips.

Planar UltraRes User Manual 70

Color Temperature

Color Temp determines how “warm” or “cool” the colors are overall. This control

adjust all the colors, including white, but does not affect the Brightness or Contrast
settings. A Color Temperature of 6500K is approximately the colors you see in bright
sunlight outdoors. The 3200K settings is the colors you see in incandescent light.

“Native” uses the color temperature of the display itself with no adjustment.

Order of Adjustment

Gamma

Gamma is a curve of the brightness and contrast that, used correctly, can improve

the separation and detail in the whites and blacks. If excess ambient light washes out
the image and it becomes difficult or impossible to see details in dark areas, lower
the gamma setting (smaller number) to compensate. This improves contrast while
maintaining good details for blacks. Conversely, if the image is washed out and
unnatural, with excessive detail in black areas, increase the setting.

Planar UltraRes User Manual 71

EDID Type

Order of Adjustment

EDID Type selects the preferred timing indicated in the EDID for the current input

source:

• 4K 60Hz Preferred (HDMI): Selects an EDID with 4K @ 60Hz 4:2:0 as the default
timing. Not applicable on DisplayPort.

• 4K 30Hz Preferred: Selects an EDID with 4K @ 30Hz as the default timing.

• 1080p Preferred: Selects an EDID with 1080p @ 60Hz as the default timing.

• 960x2160 Preferred: Selects an EDID with 960x2160 @ 60Hz as the default
timing.

• 1920x2160 Preferred: Selects an EDID with 1920x2160 @ 60Hz as the default
timing.

HDMI 3D Frame Packing

When checked, all HDMI EDIDs will indicate support for 3D frame packing formats,

which are commonly used by 3D Blu-ray players. Note that side-by-side and top-and­bottom 3D formats are not supported.

Planar UltraRes User Manual 72

Gain

Gain

Color Space

Color Space selects the color space of the source signal for HDMI, RGB, and

component connections. In most cases, the Auto setting determines the correct color
space to use. If it does not, you can force the Planar UltraRes to use a specific color
space.

Choose one of the following:

• REC601 sets the color space matrix to that defined in ITU-R BT.601.

• REC709 sets the color space matrix to that defined in ITU-R BT.709.

• RGB PC uses RGB color space and sets black at 0,0,0 RGB and white at
255,255,255 RGB, assuming an 8-bit image.

• RGB Video uses RGB color space and sets black at 16,16,16 RGB and white at
235,235,235, assuming an 8-bit image, to correspond to the luminance values
defined in digital component standards.

The Gains tab adjusts for color imbalance in the bright areas. A good way to do this is

to use a test pattern consisting mostly of solid white areas. If the white areas contain
traces of red, green or blue, decrease the Gain for that color.

Planar UltraRes User Manual 73

Offset

Offset

The Offset tab corrects for color imbalances in the dark areas of the image. A good

way to do this is to use a test pattern consisting mostly of dark gray areas, such as a
30 IRE “window” pattern. If the gray areas contain traces of red, green, or blue,
decrease the Offset for that color. Do the Gain adjustment first, then the Offset.

Planar UltraRes User Manual 74

Changing Backlight Intensity

To change the brightness of the display, use the Backlight control on the Display tab.

If you want a brighter display, move the slider towards a higher number. If you want
to conserve power and increase backlight life, move the slider towards a lower
number.

Changing Backlight Intensity

Turning Local Dimming On or Off

Local Dimming allows the LED edge lighting to adjust dynamically depending on

the content of the source. Turning this feature on shows darker black levels, which in
turn has a higher contrast ratio.

Planar UltraRes User Manual 75

Changing Frame Delay

With some quadrant sources, the top and bottom halves of display can show frame

tearing, at a delay of one frame per second. If you see frame tearing, use the

Frame Display

and Bottom Half Frame Delay sliders to compensate.

Changing Frame Delay

Top Half

Planar UltraRes User Manual 76

Upgrading Firmware

Upgrading firmware can only be done through the UltraRes Control software using a
USB connection.

1 Select the FILE menu bar and then UPGRADE FIRMWARE.

Upgrading Firmware

Planar UltraRes User Manual 77

Upgrading Firmware

2 A file called 4K.xml will be part of the release package. Navigate to this

section and click Open to begin the upgrade process.

Note: The upgrade can be initiated from ON or standby mode.

3

The upgrade process will take about 40 minutes. Be sure you are prepared for

this amount of time before you initiate the upgrade process.

4 The upgrade process status bar will show where you are in the upgrade

process as it proceeds.

5 When the upgrade is complete, you will see a message box similar to the

following example.

Planar UltraRes User Manual 78

Error Log

Error Log

To see the last 50 errors that have occurred, select the Error Log tab in the UltraRes

Control software, as shown below. For a complete list of the error codes, see "Error
Codes in the UltraRes Control Software" on page 142.

Planar UltraRes User Manual 79

Network Settings

DHCP Network Setup

1 Turn on the display.

2 Open the UltraRes Control tool and connect to the display.

3 Select the Info tab. The IP address is shown towards the bottom of the tab.

DHCP Network Setup

4 One of the following will occur:

• If the IP address is 192.168.12.12, then DHCP failed. Use the Static IP
Network Setup instructions in the following section.

Note: Fast Startup mode is required if you are using the network connection.

Planar UltraRes User Manual 80

DHCP Network Setup

5 If the IP address shows anything else, then DHCP succeeded. To confirm the

connection, open a Windows command prompt and use the “ping” command
with the IP address shown in UltraRes Control.

Note: If you cannot confirm a connection, check with your Network Administrator for more

information.

Planar UltraRes User Manual 81

Static IP Network Setup

If DHCP is unsuccessful, the Remote Monitoring Ethernet interface defaults to a static
IP address of 192.168.12.12/24.

1 The PC must be configured to an IP address on the 192.168.12 network. We

recommend 192.168.12.100.

2 Assuming the operating system is Windows 7, you can follow these

instructions to configure the PC network interface.

3 On the PC, select Start, Control Panel and choose the View by dropdown in

the top right corner of the window. Choose large icons or small icons.

Static IP Network Setup

Planar UltraRes User Manual 82

4 Open Network and Sharing Center.

Static IP Network Setup

5 Click Change adapter settings in the left side pane.

6 Right-click on the local area connection that corresponds to the network

interface that is connected to the UltraRes and then select Properties.

Planar UltraRes User Manual 83

Static IP Network Setup

7 Select Internet Protocol Version 4 (TCP/IPv4) and then click the Properties

button.

Planar UltraRes User Manual 84

Static IP Network Setup

8 Select the Use the following IP address radio button and then enter

192.168.12.100 for the IP address, 255.255.255.0 for the Subnet mask and

192.168.12.1 for the

Default gateway. Click OK to dismiss the IPv4 Properties

window. Then click Close to dismiss the Local Area Connection Properties
window.

9 To confirm the connection, open a Windows command prompt and enter

ping 192.168.12.12, as shown below.

Planar UltraRes User Manual 85

Planar UltraRes Remote Monitoring Software

Planar UltraRes Remote Monitoring is a software tool that displays information about
the display via a web browser. It is used primarily for monitoring, reporting and some
control (for example, manually powering the displays on and off).

Remote Monitoring Home

Launch a web browser. If you are using DHCP, enter in the IP address shown on the
Info tab of UltraRes Control. If you are
the address bar. For either web address entered, you should see a page similar to the
following.

not using DHCP, enter http://192.168.12.12 in

Remote Monitoring Home

Planar UltraRes User Manual 86

Remote Monitoring Custom Commands

The Custom Commands page enables you to execute custom serial commands. You

define these commands on the Custom Commands Setup page.

Remote Monitoring Custom Commands

Planar UltraRes User Manual 87

Remote Monitoring Unit Status

The Unit Status page shows a list of the different system settings for the display,

including power, signal format and which sources are connected with which inputs. It
also shows all current firmware information, the display ID and the serial number of
the specific display.

Remote Monitoring Unit Status

Planar UltraRes User Manual 88

Remote Monitoring Display Control

The Display Control page contains three sub-pages: Power On/Off, Source Setup and

Advanced Setup. These are described in the following pages.

Remote Monitoring Display Control

Planar UltraRes User Manual 89

Remote Monitoring Power On/Off

Power On/Off buttons control the LED power, not the AC power. You cannot control
AC power through Planar UltraRes Remote Monitoring.

This section has four options for which you can schedule an automatic power on/off.
The options are:

• No automatic power on/off

• Same daily schedule

• Same Monday-Friday schedule and weekends off

• Each day has its own schedule. You can only select one of the schedule types.

Note: The default is No automatic power on/off.

Remote Monitoring Display Control

Planar UltraRes User Manual 90

Remote Monitoring Source Setup

The Source Setup page allows you to perform the same tasks that you can using the

Remote Monitoring software:

• Select single or multiple input mode

• Select an input source for each input in single input mode

• Select different options for inputs in multiple input mode

Remote Monitoring Source Setup

Planar UltraRes User Manual 91

Remote Monitoring Advanced Setup

The Advanced Setup page allows you to perform many of the same tasks that you

can on the UltraRes Monitoring software program. This includes selecting the power
mode that works best for your display, either low power or fast startup. You can also
select many display settings such as backlight intensity, frame delay, color space
definitions and RGB settings.

Remote Monitoring Advanced Setup

Planar UltraRes User Manual 92

Remote Monitoring Custom Commands Setup

Remote Monitoring Custom Commands Setup

The Custom Commands Setup page enables you to create custom commands that

you can execute from the Custom Commands page.

Remote Monitoring Admin Setup

The Admin Setup page contains four sub-pages: Network Setup, Date and Time,

Access Control and Software Setup. These are described in the following pages.

Planar UltraRes User Manual 93

Remote Monitoring Network Setup

This page allows you to configure network settings and whether or not you use

DHCP. For more information about setting up DHCP, see "DHCP Network Setup" on
page 80.

Remote Monitoring Network Setup

1 The Hostname box will display Planar as the default. Change this name to

something more appropriate for this particular server. The hostname is
limited to 16 characters: alphanumeric, dash, or underscore only.

2 If you want to enter a domain name for server name lookups, type it in the

Domain name box.

3 Do one of the following:

• If you will use DHCP, go to step

• If you will not use DHCP, go to step

4 Under the DHCP section, select the Yes, use DHCP radio button.

4.

5.

a Change the default DHCP timeout (ten seconds) only if instructed by your

network administrator.

b You do not need to fill in anything under the Static (non-DHCP) Network

Settings section. However, if you do, these settings will be used in the
event that the DHCP attempts to time out.

c Go to step

5 Under the DHCP section, select the No, use static settings radio button.

6.

a In the Static (non-DHCP) Network Settings section, enter the IP address

provided by your Network Administrator.

b Enter the Network mask, DNS server

the network administrator.

Planar UltraRes User Manual 94

(s), and Gateway as instructed by

c Go to step 6.

6 Scroll to the bottom of the page and click Confirm and apply new network

settings to receive the Confirm Network Change page.

7 Review the settings to make sure they are correct. Click OK, apply changes

now to receive the Applying Network Changes page. This shows the network

settings that will be used.

Note: If you have changed the static IP address or changed from static to DHCP setup, you

may need to point your browser at the new address.

8

You may have to click the Refresh button on your browser to see the new

name in the upper left corner of the page.

Remote Monitoring Date and Time

Use this page to change date and time information as needed.

Remote Monitoring Network Setup

1 Set the date and time manually in the box under the Manual Date and Time

section. The date format is very exact. Fill in the current date and time using
exactly the format shown on the page. Click Set date and time.

2 If you want to have the server periodically check the time from a network

source, fill in the NTP server name or address, and poll interval in the Date and

Time Server section. Click Apply new date and time server settings

Note: If you don’t have a preferred NTP server, then pool.ntp.org is a good choice for most

installations.

3

Carefully read the instructions in the Local Time Zone section. Fill in the text

.

box and click Set time zone.

Planar UltraRes User Manual 95

Note: The start and end of daylight saving time default to the first Sunday of April and the

last Sunday of October. As of 2007, U.S. locales that observe daylight saving time must enter
start and end dates in this section. For example, EST5EDT,M3.2.0,M11.1.0 is correct for U.S.
Eastern time zone as of 2007.

Remote Monitoring Access Control

The Access Control page allows you to set parameters needed to access the web, the

Remote Monitoring network and RS232 commands. It also allows you to select the
correct baud rate.

Remote Monitoring Network Setup

Planar UltraRes User Manual 96

Remote Monitoring Network Setup

Remote Monitoring Software Setup (Upgrading Network Firmware)

This page allows you to upload the latest UltraRes Remote Monitoring software. You

can also reset all of your settings to the factory defaults, as well as choose the web
page link that is associated with the Planar logo in the top right corner of the page.

1 Click Choose File to locate the latest UltraRes software that you downloaded

from Planar’s website.

Note: Make sure the software is downloaded to a local drive.

2

Click Load Software to load the new software. This process can take a few
minutes, depending on the speed of your network. It is very important that
you do not interrupt the load process once it begins!

3 If you want to reset ALL settings to the factory default, click Reset ALL to

Factory Default. This includes network settings, date and time, etc., as well as

display settings.

Caution: Using this option will reset all of your configurations and reboot the remote

monitor. Because this includes network settings, be aware that the UltraRes Remote
Monitoring software may not configure to the same network address after the system
reboots.

4

When you click Reset ALL to Factory Default, you receive the Confirm

Factory Reset page. Click OK, Reset to Factory Defaults and Reboot if you
are sure you want to reset ALL settings to the factory default.

5 The top of each page shows the Planar logo, which is a link to

http://www.planar.com. You can change this link to refer to any URL that you

find useful by typing it into the Product ID Link box.

Planar UltraRes User Manual 97

6 To make this link live, click Change Product ID Link.

7 In normal operations, Remote Monitoring polls the displays at a rate of one

per second to look for user requests that have been made using the IR remote
control and the on-screen menus. In some situations, this polling can have a
noticeable performance impact. If you want to disable this polling, select the

Disable polling for alert conditions checkbox. When you are finished, click
Change Advanced Settings.

Remote Monitoring Reboot

Click Reboot now to reboot your system. The reboot takes about 90 seconds.

Remote Monitoring Reboot

Planar UltraRes User Manual 98

External Control

In addition to using the UltraRes remote control and display, there are other methods
of controlling the UltraRes externally:

• Using a serial (RS232) link to send ASCII commands and to receive responses to
those commands.

• Using discrete infrared (IR) codes to program a third-party remote control.

• Using SNMP (Simple Network Management Protocol) controls using web
browser settings.

Planar UltraRes User Manual 99

RS232 Communication

RS232 control is not necessary for operation, but is a convenient way to control
displays from a computer at a distance. If your installation will not use RS232 control,
you can skip this section. Most things you can do with the remote, you can do with
RS232 commands. Plus, you can send inquiries to the displays and find out the
current settings and values. RS232 connections are made with standard straight­through cables.

Connecting the RS232 Cable

The RS232 cable will connect to a PC or control system, depending on your setup.

RS232 Communication

Setting Up Multiple Inputs Using RS232 Commands

You can also set up multiple inputs using RS232 commands. As is typical with using

RS232 commands, you can pull up a basic program such as Tera Term to send
commands. Below is a short example.

Planar UltraRes User Manual 100