Pismolabs Technology MAX600 User Manual

FCC ID: XRN-MAX600

User Manual

Mobile Router

Document Rev. 1.0

June 09

COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. Copyright © 2009 Pepwave Ltd. All Rights Reserved. Pepwave and the Pepwave logo are trademarks of Pepwave Ltd. Other brands or products mentioned may be trademarks or registered trademarks of their respective owners.

Table of Contents

1 INTRODUCTION AND SCOPE ....................................................................................................... 4

2 GLOSSARY .................................................................................................................................... 4

3 PRODUCT FEATURES...................................................................................................................... 5

3.1 SUPPORTED NETWORK FEATURES ................................................................................................. 5

3.2 OTHER SUPPORTED FEATURES ..................................................................................................... 5

4 PACKAGE CONTENT .................................................................................................................... 6

5 PEPWAVE MAX MOBILE ROUTER OVERVIEW ............................................................................... 7

5.1 FRONT PANEL APPEARANCE ...................................................................................................... 7

5.2 LED INDICATORS ...................................................................................................................... 7

5.3 REAR PANEL APPEARANCE ........................................................................................................ 8

5.4 UNIT BASE APPEARANCE ........................................................................................................... 8

6 INSTALLATION ............................................................................................................................... 9

6.1 CONNECTING THE NETWORK WITH PEPWAVE MAX MOBILE ROUTER ............................................. 9

6.2 CONFIGURING COMPUTERS ON THE LAN ................................................................................. 12

7 CONNECTING TO WEB ADMIN INTERFACE ............................................................................... 15

8 CONFIGURATION OF LAN INTERFACE(S) .................................................................................. 16

8.1 BASIC SETTINGS ....................................................................................................................... 16

8.2 WI-FI AP................................................................................................................................ 18

9 CONFIGURATION OF WAN INTERFACE(S) ................................................................................. 20

9.1 ETHERNET WAN ...................................................................................................................... 20

9.2 EXPRESS CARD / PC CARD / USB1 / USB2 ............................................................................. 28

9.3 WI-FI WAN ........................................................................................................................... 29

10 ADVANCED WI-FI SETTINGS ....................................................................................................... 31

11 SITE-TO-SITE VPN .............................................................................................................. .......... 33

11.1 CONFIGURATION OF SITE-TO-SITE VPN ..................................................................................... 33

11.2 PEPWAVE MAX BEHIND NAT ROUTER ...................................................................................... 35

11.3 VPN STATUS ........................................................................................................................... 35

12 OUTBOUND POLICY .................................................................................................................... 36

12.1 CUSTOM RULES FOR OUTBOUND TRAFFIC MANAGEMENT ........................................................... 37

13 SERVICE FORWARDING .............................................................................................................. 43

13.1 SMTP FORWARDING ............................................................................................................... 43

13.2 WEB PROXY FORWARDING ...................................................................................................... 44

13.3 DNS FORWARDING ................................................................................................................ 44

14 PORT FORWARDING ................................................................................................................... 45

15 NAT MAPPINGS .......................................................................................................................... 48

16 FIREWALL ..................................................................................................................................... 50

16.1 OUTBOUND AND INBOUND FIREWALL ........................................................................................ 50

16.2 INTRUSION DETECTION AND DOS PREVENTION ........................................................................... 53

17 TRAFFIC PRIORITIZATION ............................................................................................................ 54

18 SERVICE PASSTHROUGH ............................................................................................................ 55

19 SYSTEM SETTINGS ........................................................................................................................ 57

19.1 ADMIN SECURITY ..................................................................................................................... 57

Pepwave MAX Mobile Router

- 2 -

19.2 FIRMWARE UPGRADE .............................................................................................................. 59

19.3 TIME ....................................................................................................................................... 60

19.4 EMAIL NOTIFICATION ............................................................................................................... 61

19.5 REMOTE SYSLOG ..................................................................................................................... 62

19.6 SNMP ................................................................................................................................... 63

19.7 SAVING AND LOADING CONFIGURATIONS ................................................................................ 65

19.8 FLASH MANAGEMENT .............................................................................................................. 66

19.9 REBOOT ................................................................................................................................. 66

19.10 PING TEST .......................................................................................................................... 66

19.11 TRACEROUTE TEST ............................................................................................................... 67

20 STATUS 69

20.1 DEVICE .................................................................................................................................. 69

20.2 LINK USAGE STATUS ................................................................................................................. 70

20.3 ACTIVE SESSIONS .................................................................................................................... 71

20.4 DHCP CLIENTS ...................................................................................................................... 72

20.5 EVENT LOG ............................................................................................................................ 72

APPENDIX A. RESTORATION OF FACTORY DEFAULTS ......................................................................... 74

APPENDIX B. PRODUCT SPECIFICATIONS ........................................................................................... 75

B.1 PEPWAVE MAX MOBILE ROUTER ............................................................................................. 75

Pepwave MAX Mobile Router

- 3 -

1 Introduction and Scope

The Pepwave MAX Mobile Router provides link aggregation and load balancing across six WAN connections, allowing a combination of technologies like 3G HSDPA, EVDO, Wi-Fi, WiMAX, and Satellite to be utilized to connect to the Internet.

This manual presents how to set up the Pepwave MAX Mobile Router and provides an introduction to the features and usage of Pepwave MAX Mobile Router.

2 Glossary

The following terms, acronyms, and abbreviations are frequ ently used in this manual:

Term Definition

DHCP Dynamic Host Configuration Protocol

DNS Domain Name System HTTP Hyper-Text Transfer Protocol ICMP Internet Control Message Protocol

IP Internet Protocol

LAN Local Area Network

MAC Address Media Access Control Address

MTU Maximum Transmission Unit

MSS Maximum Segment Size

NAT Network Address Translation

PPPoE Point to Point Protocol over Ethernet

SNMP Simple Network Management Protocol

TCP Transmission Control Protocol

UDP User Datagram Protocol VRRP Virtual Router Redundancy Protocol

WAN Wide Area Network

Pepwave MAX Mobile Router

- 4 -

3 Product Features

The following is the list of supported features on Pepw ave MAX Mobile Router:

3.1 Supported Network Features

3.1.1 WAN

 Multiple public IP support (DHCP, PPPoE, Static IP Address)  Ethernet WAN 10/100 Mbps Connection in Full/Half Duplex  USB WAN Connection  PC Card WAN connection  ExpressCard WAN connection  Wi-Fi WAN Connection  Network Address Translation (NAT) / Port Address Translation (PAT)  Inbound and Outbound NAT mapping  IPsec NAT-T and PPTP packet passthrough  Multiple static IP addresses per WAN Connection  MAC address clone  Customizable MTU and MSS values  WAN connection health check  Dynamic DNS (Supported service providers: changeip.com, dyndns.org, no-ip.org

and tzo.com)

3.1.2 LAN

 DHCP server on LAN  St atic routing rules

3.1.3 Site-to-Site VPN

 Secure yet easy to setup site-to-site VPN

3.1.4 Firewall

 Outbound (LAN to WAN) firewall rules  Inbound (WAN to LAN) firewall rules per WAN connection  Intrusion detection and prevention  Specification of NAT mappings

3.1.5 Inbound Traffic Management

 TCP/UDP traffic redirection to dedicated LAN server(s)

3.1.6 Outbound Policy

 Link load distribution per TCP/UDP service  Persistent routing for specified source and/or destination IP addresses per TCP/UDP

service

 Traffic Prioritization and DSL optimization

3.2 Other Supported Features

 Easy-to-use web-based administration interface  HTTP and HTTPS support for Web Administration Interface

Pepwave MAX Mobile Router

- 5 -

 Configurable web administration port and administrator password  Firmware upgrades, configuration backups, Ping, and Traceroute via Web

Administration Interface

 Remote web based configuration (via WAN and LAN interfaces)  Quality of Service for Voice over IP and Secure Web  Time server synchronization  SNMP  Email notification  Syslog  SIP passthrough  PPTP packet passthrough  Web Logging  Link Status (Active Sessions)

4 Package Content

The Pepwave MAX Mobile Router package includes the following:

 Pepwave MAX Mobile Router unit  Power adapter  2 x Wi-Fi antenna  Information slip  Rack mount kit

Pepwave MAX Mobile Router

- 6 -

5 Pepwave MAX Mobile Router Overview

5.1 Front Panel Appearance

PC Card Slot

LAN Ports

ExpressCard Slot

USB Ports

Wi-Fi WAN Connector

Wi-Fi LAN Connector

Ethernet WAN Port

Status LED

Power LED

5.2 LED Indicators

The statuses indicated by the Front Panel LEDs are as follows:

Power and Status Indicators

Reset Button

Wi-Fi WAN LED

Wi-Fi AP LED

Power

Status

Wi-Fi WAN

Wi-Fi AP

OFF – Power off Green – Power on

OFF – System initializing Red – Booting up or busy Green – Ready state

Wi-Fi AP and Wi-Fi WAN Indicators

OFF – Disabled Intermittent Blinking – Not connected to wireless network ON – Connected to wireless network(s) without traffic Continuous Blinking – Data is transferring

OFF – Disabled Intermittent Blinking – Created wireless network with no client ON – Client(s) associated to wireless network Continuous Blinking – Data is transferring to wireless network

Pepwave MAX Mobile Router

- 7 -

LAN and Ethernet WAN Ports

Green LED ON – 100 Mbps

OFF – 10 Mbps

Yellow LED Solid – Port is connected without traffic

Blinking – Data is transferring OFF – Port is not connected

Note: They are auto MDI/MDI-X ports

5.3 Rear Panel Appearance

(terminal block)

5.4 Unit Base Appearance

Pepwave MAX Mobile Router

- 8 -

6 Installation

6.1 Connecting the Network with Pepwave MAX Mobile Router

6.1.1 Preparation

Before installing Pepwave MAX Mobile Router, please prepare the following:

 At least one Internet/WAN access account.  For WAN connection(s), one 10/100BaseT UTP cable with RJ45 connector for

Ethernet port, or one 3G USB modem for the USB port, or one Wi-Fi antenna for the Wi-Fi WAN connector, or one PC Card/ExpressCard for the corresponding card slot.

 A computer with TCP/IP network protocol and a web browser installed. Supported

browsers include Microsoft Internet Explorer 6.0 or above, Mozilla Firefox 2.0 or above, Apple Safari 3.1.1 or above, and Google Chrome 2.0 or above.

6.1.2 Constructing the Network

At the high level, construct the network according to the following steps:

1. With a network cable, connect a computer to one of the LAN ports on the Pepwave MAX. Repeat with different cables for up to 4 computers to be connected.

2. With another network cable, connect the WAN/broadband modem to one of the WAN ports on the Pepwave MAX. Repeat using different cables for other WAN/broadband connections, or connect 3G USB modem to the USB port.

3. Connect to one of the WAN ports on the Pepw ave MAX using one of the following:

 A network cable (connect to the Ethernet WAN port)  PC Card  ExpressCard  USB modem (connect to the USB ports)  Wi-Fi antenna (connect to the Wi-Fi WAN port)

4. Connect the provided power adapter to the power connector on the Pepwave MAX, and then plug the power adapter into a power outlet.

The following figure schematically illustrates the con figuration that results:

Pepwave MAX Mobile Router

- 9 -

6.1.3 Configuring the Network Environment

To ensure that Pepwave MAX works properly in the LAN environment and can access the Internet via the WAN connections, please refer to the following setup procedures:

 PC Configuration on the LAN

Section 6.2, Configuring Computers on the LAN

 LAN Configuration

For basic configuration, please refer to Section 7,

Pepwave MAX Mobile Router

- 10 -

Connecting to Web Admin Interface. Section 8, Configuration of LAN Interface(s), covers advanced configuration.

 WAN Configuration

For basic configuration, refer to Section 7,

Pepwave MAX Mobile Router

- 11 -

Connecting to Web Admin Interface. Section 9, Configuration of WAN Interface(s), covers advanced configuration.

6.2 Configuring Computers on the LAN

The simplest way to setup the Local Area Network (LAN) is to enable the DHCP Server functionality of Pepwave MAX. With t his setting, Pepwave MAX will automatically provide a suitable IP Address (and related information) to each computer connected to its LAN interface. (Please refer to Section 8, Configuration of LAN Interface(s), for further details on the DHCP Server Settings.)

Follow the steps below to configure a computer on the LAN in order to use the DHCP Server functionality provided by Pepwave MAX:

6.2.1 Windows 95/98/ME/2000 DHCP Client Configuration

5. Select Start Menu > Settings > Control Panel > Internet Options.

6. Select the Connection tab, and click the Setup button.

7. Select the option:

I want to set up my Internet connection manually, or I want to connect through a local area network (LAN).

8. Click Next.

9. Select the option:

I connect through a local area network (LAN).

10. Click Next.

11. On the subsequent Local area network Internet Configuration screen, ensure that all of the boxes are unchecked.

12. When prompted with the following:

Do you want to set up an Internet mail account now?

Select the option No.

13. Click Finish to close the Internet Connection Wizard.

Pepwave MAX Mobile Router

- 12 -

6.2.2 Windows XP DHCP Client Configuration

14. Select Start Menu > Control Panel > Network and Internet Connections.

15. Select Set up or change your Internet Connection.

16. Select the Connection tab, and click the Setup button.

17. On the Location Information pop-up menu, select Cancel.

18. On the New Connection Wizard screen, click Next.

19. Select Connect to the Internet and click Next.

20. Select Set up my connection manually and click Next.

21. Select the following checkbox:

Connect using a broadband connection that is always on.

22. Click Next.

23. Click Finish to close the New Connection Wizard.

6.2.3 Windows Vista DHCP Client Configuration

1. Connect the computer to the Pepwave MAX’s LAN interface with an Ethernet cable.

2. The following screen will be displayed on the computer screen. Choose “Work”.

3. Click “Close” to finish.

Pepwave MAX Mobile Router

- 13 -

6.2.4 Mac DHCP Client Configuration

1. Open TCP/IP Control Panel.

2. From the Connect via pop-up menu, select Ethernet.

3. Select Using DHCP Server from the Configure pop-up menu. (The DHCP Client ID field can be left blank.)

4. Save the settings and close the TCP/IP Control Panel.

6.2.5

UNIX DHCP Client Configuration

Depending on the flavor of UNIX, the procedure may vary. The following steps are for Red Hat Enterprise Linux 3:

1. Login to the system as root.

2. At the command prompt, type netconfig.

3. When prompted with the following:

Would you like to set up networking?

Respond with Yes.

4. When prompted with the following:

Please enter the IP configuration for this machine…

Select the option:

Use dynamic IP configuration (BOOTP/DHCP).

5. Select OK.

Pepwave MAX Mobile Router

- 14 -

7 Connecting to Web Admin Interface

1. Start a web browser on a computer that is connected with Pepwave MAX through LAN.

2. To connect to Web Administration Interface of Pepwave MAX, enter the following LAN IP address in the address field of the web browser:

http://192.168.50.1

(This is the default LAN IP address of Pepwave MAX.)

3. When prompted for User Name and Password to access the Web Administration Interface, enter the following as User Name and Password to proceed.

User Name: admin Password: admin

(This is the default Username and Password of Pepwave MAX. The Admin Password can be changed in the page System > Admin Security of the Web Administration Interface.)

4. After success ful login, the Dashboard of Web Administration Int erface will be displayed. It looks similar to the following:

Important Note

Configuration changes (e.g. WAN, LAN, Admin settings, et c.) take effect after clicking the Apply Changes button on each page’s header. The Apply Changes button causes the changes to be saved and applied.

Pepwave MAX Mobile Router

- 15 -

8 Configuration of LAN Interface(s)

8.1 Basic Settings

The LAN Interface settings are located in Network > LAN > Basic Settings:

IP Settings

IP Address & Subnet Mask

Speed

Pepwave MAX Mobile Router

The IP address of Pepwave MAX on LAN.

This setting specifies the speed of the LAN Ethernet Port. By default, the appropriate data speed is automatically detected by

Pepwave MAX. In the event of negotiation issues, the port speed can be manu ally

specified to circumvent the issues.

- 16 -

DHCP Server

DHCP Server Settings

When this setting is enabled, the DHCP server of Pepwave MAX automatically assigns an IP address to each computer that is connected via LAN and configured to obtain an IP address via DHCP.

Pepwave MAX’s DHCP server prevents IP address collision on LAN.

IP Range &

Subnet Mask

Lease Time

DNS Servers

DHCP

Reservation

This setting allocates a range of IP address that will be assigned to LAN computers by the DHCP server of Pepwave MAX.

This setting specifies the length of time throughout which an IP address of a DHCP client remains valid. Upon expiration of the Lease Time, the assigned IP address will no longer be valid and the renewal of the IP address assignment will be required.

This is to input the DNS server addresses to be offered to the DHCP clients. If Assign DNS server automatically is selected, the Pepwave MAX’s built-in DNS server address (i.e. LAN IP address) will be offered.

This setting reserves the assignment of fixed IP addresses for a list of computers on the LAN. The computers to be assigned fixed IP addresses on the LAN are identified by their MAC addresses.

The fixed IP address assignment is displayed as a cross-referenced list between the computers’ Name, MAC addresses and fixed IP addresses.

The Name field (opt ional) is a name to represent the dev ice. MAC addresses should be in the format of 00:AA:BB:CC:DD:EE

Press

to create a new record. Press to remove a record.

Static Route Settings

This table is for defining static routing rules for the LAN segment. A static route consists of the network address, subnet mask, and

Static Route

gateway address. The address and subnet mask values are in the format of w.x.y.z

Press

to create a new route. Press to remove a route.

Pepwave MAX Mobile Router

- 17 -

DNS Caching

DNS Proxy Settings

This field is to enable DNS caching on the built-in DNS proxy server. When the option is enabled, queried DNS replies will be cached un til the records’ TTL reached. This feature could improve the DNS lookup time. But it cannot return the most updated result for those frequently updated DNS records.

By default, it is disabled. This table is for defining custom local DNS records.

Local DNS

Records

A static local DNS record consists of a Host Name and an IP Address. When looking up the Host Name from the LAN to LAN IP of Pepwave MAX, the corresponding IP Address will be returned.

Press

to create a new record. Press to remove a record.

8.2 Wi-Fi AP

The Wi-Fi LAN settings can be configured in Network > LAN > Wi-Fi AP:

Wireless Network Settings

Network

Name (SSID)

Enable

Broadcast

SSID

Pepwave MAX Mobile Router

This setting specifies a name for the wireless network.

When Yes is selected, this wireless network is enabled.

- 18 -

Multicast

Restriction

Filter

Rate

Security

Policy

Mode

Wireless Security Settings

This setting specifies which security policy will be u sed for this wireless network. The available options are Open (No

Encryption), WPA/WPA2 – Personal, WPA/WPA2 – Enterprise, 802.1X, and Static WEP.

Access Control Settings

The setting specifies whether access control restriction will be applied. The available options are None, Deny all except listed, and Accept all except listed.

Pepwave MAX Mobile Router

- 19 -

9 Configuration of WAN Interface(s)

9.1 Ethernet WAN

Pepwave MAX Mobile Router

- 20 -

Ethernet WAN Settings

Stand-by

State

Reply to

ICMP PING

Speed

MTU

MSS

This setting specifies the state of the Ethernet WAN connection. The available options are Remain Connected and Disconnected.

If this field is disabled, the WAN connection will not respond to ICMP Ping requests. By default, this is enabled.

This setting specifies port speed and duplex configurations of the WAN Port.

By default, the appropriate data speed is automatically detected by Pepwave MAX.

In the event of negotiation issues, the port speed can be manually specified to circumvent the issues.

This setting specifies the Maximum Transmission Unit. By default, MTU is set to 1440.

This setting should be configured based on the maximum payload size that the local system can handle. The MSS (Maximum Segment Size) is computed from the MTU minus 40 bytes for TCP over IPv4.

If MTU is set to Auto, the MSS will also be set automatically . By default, MSS is set to Auto.

MAC

Address

Clone

Connection

Method

This setting allows configuring a user-specified MAC address. Some service providers (e.g. cable providers) identify the clients’

MAC addresses and require the client to always connect using the same MAC address. In such cases, change the Pepwave MAX WAN interface MAC address to the original client PC’s via this field.

The default MAC Address is a unique value assigned at the factory. In most cases, the default value suffices. Clicking the Default button restores the MAC Address to the default value.

There are three possible connection methods for Ethernet WAN:

 DHCP  Static IP  PPPoE

The connection method and details are determined by, and can be obtained from, the ISP.

See the Sections 9.1.1, 9.1.2, and 9.1.3 for details of each connection method.

Pepwave MAX Mobile Router

- 21 -

Dynamic

DNS

Health

Check

Method

Ethernet WAN Settings

This setting specifies the dynamic DNS service provider to be used for the WAN based on supported dynamic DNS service providers:

 changeip.com  dyndns.org  no-ip.org  tzo.com

Select Disabled to disable this feature. See Section 9.1.4 for configuration details.

This setting specifies the health check method for the WAN connection. The value of method can be configured as Disabled, Ping or DNS Lookup. The default method is Disabled.

See Section 9.1.5 for configuration details.

9.1.1 DHCP Connection

The DHCP connection method is suitable if the ISP provides an IP address automatically by DHCP (e.g. Cable, Metro Ethernet, etc.).

DHCP Settings

Each ISP may provide a set of DNS servers for DNS lookups. This setting specifies the DNS (Domain Name System) Servers to be used when a DNS lookup is routed through this connection.

Selecting Obtain DNS server address automatically results in the DNS Servers to be assigned by the WAN DHCP Server to be

DNS Servers

used for outbound DNS lookups over the connection. (The DNS Servers are obtained along with the WAN IP address assigned from the DHCP server.)

When Use the following DNS server address(es) is selected, you may enter custom DNS server addresses for this WAN connection into the DNS server 1 and DNS server 2 fields.

Pepwave MAX Mobile Router

- 22 -

If your service provider's DHCP server requires you to supply a

Hostname

hostname value upon acquiring an IP address, you may enter the value here. If your service provider does not provide you with the value, you can safely bypass this option.

9.1.2 Static IP Connection

This Static IP connection method is suitable if ISP provides a static IP address to connect directly.

IP Address /

Subnet Mask

/ Default Gateway

DNS Servers

Static IP Settings

These settings specify the information required in order to communicate on the Internet via a fixed Internet IP address.

The information is typically determined by and can be obtained from the ISP.

Each ISP may provide a set of DNS servers for DNS lookups. This field specifies the DNS (Domain Name System) Servers to be used when a DNS lookup is routed through this connection.

You can input the ISP provided DNS server addresses into the DNS server 1 and DNS server 2 fields. If no address is entered here, this link will not be used for DNS lookups.

Pepwave MAX Mobile Router

- 23 -

9.1.3 PPPoE Connection

The PPPoE connection method is suitable if the ISP provides a PPPoE login ID and password to connect via PPPoE.

Password

Service Name

(Optional)

DNS Servers

PPPoE Settings

These settings specify the information required in order to conn ect via PPPoE to the ISP.

The information is typically determined by and can be obtained from the ISP, and include the following:

 Login ID  Password

Service Name is a PPPoE parameter which is provided by the ISP.

Note: Leave this field blank unless it is provided by your ISP.

Each ISP may provide a set of DNS servers for DNS lookups. This setting specifies the DNS (Domain Name System) Servers to be used when a DNS lookup is routed through this connection.

Selecting Obtain DNS server address automatically results in the DNS Servers assigned by the PPPoE server to be used for outbound DNS lookups over the WAN connection. (The DNS Servers are obtained along with the WAN IP address assigned from the PPPoE server.)

When Use the following DNS server address(es) is selected, you can put custom DNS server addresses for this WAN connection into the DNS server 1 and DNS server 2 fields.

Pepwave MAX Mobile Router

- 24 -

9.1.4 Dynamic DNS Settings

Pepwave MAX provides the functionality to register the domain name relationships to dynamic DNS service providers. Through registration with dynamic DNS service provider(s), the default public Internet IP address of each WAN connection can be associated with a host name.

Either upon a change in IP address or every 23 days without link reconnection, Pepwave MAX will connect to the dynamic DNS service provider to perform an IP address update within the provider’s records.

Dynamic DNS Settings

Account

Name

This setting specifies the registered user name for the dynamic DNS service.

Password This setting specifies the password for the dynamic DNS service.

This setting specifies a list of host names or domains to be

Hosts

associated with the public Internet IP address of the WAN connection.

Important Note

In order to use dynamic DNS services, appropriate host name registration(s), as well as a valid account with a supported dynamic DNS service provider are required.

A dynamic DNS update is performed whenever a WAN’s IP address changed. E.g. IP is changed after a DHCP IP refresh, reconnection, etc.

Due to dynamic DNS service providers’ policy, a dynamic DNS host would expire automatically because the host record was not updated for a long time. Therefore Pepwave MAX performs an update every 23 days even if a WAN’s IP address did not change.

Pepwave MAX Mobile Router

- 25 -

9.1.5 WAN Health Check

To ensure traffic is routed to healthy WAN connections only, Pepwave MAX provides the functionality to periodically check the health of each WAN connection.

Health Check Settings

Health Check Disabled

When Disabled is chosen in the Method field, the WAN connection will always be considered as up. The connection will not be treated as down in the event of IP routing errors.

Health Check Method: Ping

The ICMP Ping packets will be issued to test the connectivity with a configurable target IP address or host name. A WAN connection is considered as up if ping responses are received from either one or both of the ping hosts.

This setting specifies IP addresses or host names with which connectivity is to be tested via ICMP Ping.

If Use first two DNS servers as Ping Hosts is checked, the target ping host will be the first DNS server f or the corresponding

Ping Hosts

WAN connection. Reliable ping hosts with a high uptime should be considered. By default, the first two DNS servers of the WAN connection are

used as the Ping Hosts.

Health Check Method: DNS Lookup

DNS lookups will be issued to test the connectivity with target DNS servers. The connection will be treated as up if DNS responses are received from either one or both of the servers, regardless of whether the result was positive or negative.

Pepwave MAX Mobile Router

- 26 -

Other Health Check Settings

Timeout

Health Check

Interval

Health Check

Retries

Recovery

Retries

This setting specifies the timeout, in seconds, for ping/DNS lookup requests. Default Timeout is set to 5 second.

This setting specifies the time interval, in seconds, between ping or DNS lookup requests. Default Health Check Interval is 5 seconds.

This setting specifies the number of consecutive ping/DNS lookup timeouts after which Pepwave MAX is to treat the corresponding WAN connection as down. Default Health Retries is set to 3.

For example, with the default Health Retries setting of 3, after consecutive 3 timeouts, the corresponding WAN connection will be treated as down.

This setting specifies the number of consecutive successful ping/DNS lookup responses that must be received before the Pepwave MAX treats a previously down WAN connection to be up again.

By default, Recover Times is set to 3. For example, with the default Recover Retries setting of 3, a WAN

connection that was treated as down will be considered to be up again upon receiving 3 consecutive successful ping/DNS lookup responses.

Pepwave MAX Mobile Router

- 27 -

9.2 Express Card / PC Card / USB1 / USB2

Wireless

Adaptor

SIM Card

IMSI /

Carrier /

Country

Signal

Strength

IP Address

DNS

Servers

Pepwave MAX Mobile Router

ExpressCard / PC Card / USB Settings

- 28 -

ExpressCard / PC Card / USB Settings

Operator

Settings

Heath

Checking

Settings

Modem

Specific

Settings

9.3 Wi-Fi WAN

Pepwave MAX Mobile Router

- 29 -

Wi-Fi WAN Settings

Network

Name

(SSID)

MAC

Address

(BSSID)

Signal

Strength

IP Address

Default

Gateway

DNS

Servers

Stand-by

State

Reply to

ICMP PING

Health

Check

Method

Wi-Fi

Association

Mode

Connect to

Any Open

Mode AP

Pepwave MAX Mobile Router

- 30 -

10 Advanced Wi-Fi Settings

Advanced Wi-Fi settings are available and can be configured at Advanced > Adv. Wi-Fi Settings:

Protocol

Operating

Country

Channel

Output Power

Pepwave MAX Mobile Router

Wi-Fi AP Radio Settings

Wi-Fi WAN Radio Settings

Wi-Fi AP Advanced Settings

- 31 -

STP

Layer 2

Communication

802.1X Version Beacon Rate

Beacon Interval

DTIM

RTS Threshold

Slot Time ACK Timeout CTS Timeout

Pepwave MAX Mobile Router

- 32 -

11 Site-to-Site VPN

Pepwave Site-to-Site VPN functionality securely connects your office to the company's main headquarters or to another branch. The data, voice, or video communications between these locations are kept confidential across the public Internet.

The Site-to-Site VPN of the Pepwave MAX is specifically designed for multi-WAN environment. The Pepwave MAX can aggregate all WAN connections’ bandwidth for routing Site-to-Site VPN traffic. Unless all the WAN connections of one site are down, the Pepwave MAX can still maintain VPN up and running.

Tip

You can define firewall rules to control access within the VPN network. For outbound policy, you can create a custom outbound rule and choose Any for the WAN Connection field.

11.1 Configuration of Site-to-Site VPN

Pepwave MAX supports making single Site-to-Site VPN connection with a remote Pepwave MAX unit or a Peplink Balance 210/310/380/390/700/710.

To configure, navigate to Advanced > Site-to-Site VPN:

Pepwave MAX Mobile Router

- 33 -

Active Check this box to enable the VPN.

Peer Serial

Number

Peer IP

Addresses /

Host Names

VPN Settings

Pepwave MAX only establishes VPN connection with a remote peer that has a serial number specified here. If the remote peer is in high availability setup, you can check the box Remote client is set up in high availability mode. and enter the second unit's serial number into the second text box.

Enter the remote peer’s WAN IP address(es) or host name(s) here. Dynamic-DNS host names are accepted.

This field is optional. With this field filled, the Pepwave MAX will initiate connection to each of the remote IP addresses until success. If the field is empty, the Pepwave MAX will wait for connection from the remote peer. Therefore, at least one side of the two VPN peers has to have the field filled. Otherwise, VPN connection cannot be established.

Enter one IP address or host name per line.

WAN

Connection

Priority

Session

Failover Time

WAN Connection Priority

You can specify the priority of the WAN connections to be used for making VPN connections. WAN connections set to OFF will never be used. Only available WAN connections with the highest priority will be used for making VPN connections. Outgoing traffic will be distributed evenly if there is more than one connection having the same priority.

Session Failover

The Site-to-Site VPN supports TCP/UDP session failover upon link or routing failure on a path between two sites. It can automatically detect any failure and route established sessions to a healthy link so that connected sessions can remain unaffected.

Health check packets are sent between two sites in order to detect any failure. The more frequent checks it sends, the faster failover it can perform, but the higher bandwidth overhead will be consumed.

If this settings on the two peers are different, the faster on e will be used.

Select Fastest when the highest failover speed is request. By default, Normal failover time is selected.

Pepwave MAX Mobile Router

- 34 -

11.2 Pepwave MAX Behind NAT Router

The Pepwave MAX supports establishing Site-to-Site VPN over WAN connections which are behind a NAT (Network Address Translation) router.

To be able for a WAN connection behind a NAT router to accept VPN connections, you can configure the NAT router in front of the WAN connection to forward TCP port 32015 to it.

If one or more WAN connections on Unit A can accept VPN connections (by means of port forwarding or not) while none of the WAN connections on the peer Unit B can do so, you should put all public IP addresses or host names of the Unit A to the Unit B’s Peer IP Addresses / Host Names field. Leave the field in Unit A blank. With such setting, site-to- site VPN connection can be set up and all WAN connections on both sides will be utilized.

For example, see the following diagram:

One of the WANs of Unit A is non-NAT’d (212.1.1.1). The rest of the WANs on Unit A and all WANs on Unit B are NAT’d. In such case, the Peer IP Addresses / Host Names field on the Unit B should be filled with all of the Unit A’s public IP addresses (i.e. 212.1.1.1,

212.2.2.2 and 212.3.3.3), and the field on the Unit A should be left blank.

11.3 VPN Status

VPN Status is shown on the Dashboard as follows:

Pepwave MAX Mobile Router

- 35 -

12 Outbound Policy

Pepwave MAX provides the functionality to flexibly manage and load balance outbound traffic among the WAN connections.

The settings for managing and load balancing outbound traffic are located in Advanced > Outbound Policy:

There are three main selections for the Outbound Policy for Pepwave MAX:

 High Application Compatibility  Normal Application Compatibility  Managed by Custom Rules

The selections are explained as follows:

Outbound Policy Settings

High

Application

Compatibility

Normal

Application

Compatibility

Managed by

Custom Rules

The default policy is Normal Application Compatibility.

With the selection of this policy, outbound traffic from a source LAN device is routed through the same WAN connection regardless of the destination Internet IP address and protocol.

This provides the highest application compatibility. With the selection of this policy, outbound traffic from a source LAN

device to the same destination Internet IP address will p ersistently be routed through the same WAN connection regardless of protocol.

This provides high compatibility to most applications, and users still benefit from WAN link load balancing when mu ltiple Internet servers are accessed.

With the selection of this policy, outbound traffic behavior can be managed by defining custom rules.

Rules can be defined in a custom rule table. A default rule can be defined for connections that cannot be matched with any one of the rules.

Pepwave MAX Mobile Router

- 36 -

12.1 Custom Rules For Outbound Traffic Management

Click in the Ou tbound Policy form. Choose Managed by Custom Rules and press the Save button. The following screen will then be display ed.

The bottom-most rule is Default. Edit this rule to change the device’s default way to control outbound traffic for all connections that does not match any rules above it. Click on the service name Default to change its settings.

By default, Auto is selected for the option Default Rule. You can select Custom in order to change the Algorithm to be used. Please refer to the upcoming sections for the details of the available algorithms.

To create a custom rule, click Add Rule at the bottom of the table, and the following window will be displayed:

Pepwave MAX Mobile Router

- 37 -

New Custom Rule Settings

Service Name This setting specifies the name of the custom rule.

This setting specifies whether the custom rule will take effect. When Yes is selected, the custom rule takes effect. If the outbound

Enable

traffic matches the specified IP/Protocol/Port, action will be taken by Pepwave MAX based on the other parameters of the rule.

When No is selected, the custom rule does not take effect. Pepwave MAX will disregard the other parameters of the rule.

Source

Destination

Protocol and

Port

This setting specifies the source IP Address, IP Network or MAC Address for outbound traffic that matches the rule.

This setting specifies the destination IP Address or IP Network for outbound traffic that matches the rule.

This setting specifies the IP Protocol and Port of outbound traffic that matches this rule. You may select some common protocol from the Protocol Selection Tool drop-down menu.

Pepwave MAX Mobile Router

- 38 -

Algorithm

Terminate

Sessions on

Link Recovery

New Custom Rule Settings

This setting specifies the behavior of Pepwave MAX for the custom rule.

One of the following values can be selected:

 Weighted Balance  Persistence  Enforced  Priority  Least Used  Lowest Latency

The upcoming sections present the details of the above Algorithms.

This setting specifies whether to terminate existing IP sessions on a less preferred WAN connection in the event that a more preferred WAN connection is recovered. This setting is applicable to the Algorithms: Weighted, Persistence and Priority.

By default, this is disabled. In this case, all existing IP sessions will not be terminated or affected when any other WAN connection is recovered. If it is set to enabled, existing IP sessions may be terminated when another WAN connection is recovered such that only the preferred healthy WAN connection(s) are used at any point in time.

12.1.1 Algorithm: Weighted Balance

This setting specifies the ratio of WAN connection usage to be applied on the specified IP Protocol & Port, and is applicable only when Algorithm is set to Weighted Balance.

The amount of matching traffic that is distributed to a WAN connection is proportional to the weight of the WAN connection relative to the total weight. Use the sliders to change the weight for each WAN.

Example: With the following weight settings:

 Ethernet WAN: 10  PC Card: 0

Pepwave MAX Mobile Router

- 39 -

 Express Card: 0  USB1: 10  USB2: 0  Wi-Fi WAN: 5

Total weight is 25 = (10 + 0 + 0 + 10 + 0 + 5) Matching traffic distributed to Ethernet WAN is 40% = (10 / 25) x 100% Matching traffic distributed to PC Card is 0% = (0 / 25) x 100% Matching traffic distributed to Express Card is 0% = (0 / 25) x 100% Matching traffic distributed to USB1 is 40% = (10 / 25) x 100% Matching traffic distributed to USB2 is 0% = (0 / 25) x 100% Matching traffic distributed to Wi-Fi WAN is 20% = (5 / 25) x 100%

12.1.2 Algorithm: Persistence

The configuration of using Persistence for algorithm is the solution to the few situations where link load distribution for Internet services is undesirable.

For example, many e-banking and other secure websites, for security reasons, terminate the session when the client computer’s Internet IP address changes during the session.

In general, different Internet IP addresses represent different computers. The security concern is that an IP address change during a session may be the result of an unauthorized intrusion attempt. Therefore, to prevent damages from the potential intrusion, the session is terminated upon the detection of an IP address change.

Pepwave MAX can be configured to distribute data traffic across multiple WAN connections. Also, the Internet IP depends on the WAN connections over which communication actually takes place. As a result, a LAN client computer behind Pepwave MAX may communicate using multiple Internet IP addresses. For example, a LAN client computer behind a Pepwave MAX with three WAN connections may communicate on the Internet using three different IP addresses.

With the algorithm Persistence of Pepwave MAX, rules can be configured to enable client computers to persistently utilize the same WAN connections for e-ban king and other secure websites. As a result, a client computer will communicate with the other end using one IP address and eliminate the issues.

Pepwave MAX Mobile Router

- 40 -

There are two modes for Persistence: By Source and By Destination.

The same WAN connection will be used for traffic matching the

By Source

rule and originating from the same machine regardless of its destination. This option will provide the highest level of application compatibility.

The same WAN connection will be used for traffic matching the

By Destination

rule, originating from the same machine, and going to the same destination. This option can better distribute load to WAN connections when there are only a few client machines.

The default mode is By Source. When there are multiple client requests, they can be distributed (persistently) to WAN

connections with a weight. If you choose Auto in the field Load Distribution, the weights will be automatically adjusted according to each WAN’s Downstream Bandwidth which is specified in the WAN settings page (see Section 9 Configuration of WAN Interface(s )). If you choose Custom, you can customize the weight of each WAN manually by using the sliders.

12.1.3 Algorithm: Enforced

This setting specifies the WAN connection usage to be applied on the specified IP Protocol & Port, and is applicable only when the Algorithm is set t o Enforced.

Matching traffic will be routed through the specified WAN connection regardless of the connection’s health check status.

12.1.4 Algorithm: Priority

This setting specifies the priority of the WAN connection s to be ut ilize d t o rou te th e specified network service. The highest priority WAN connection available will always be used for routing the specified type of traffic. A lower priority WAN connection will be us ed only when all higher priority connections have become unavailable.

Pepwave MAX Mobile Router

- 41 -

Tip

Configure multiple distribution rules to accommodate different kinds of services.

12.1.5 Algorithm: Least Used

The traffic matching this rule will be routed through the healthy WAN connection with the most available downstream bandwidth. The available downstream bandwidth of a WAN connection is calculated from the total downstream bandwidth specified in the WAN sett ings page, and the current downstream usage. The available bandwidth and WAN selection is determined every time an IP session is made.

12.1.6 Algorithm: Lowest Latency

The traffic matching this rule will be routed through the healthy WAN connection with the lowest latency. Active pings are issued periodically to a nearby router of each WAN connection. The latency of a WAN is the ping round trip time of the WAN connection.

Tip

The round trip time of a 6M down / 640k up link can be higher than that of a 2M down / 2M up link. It is because the overall round trip time is lengthened by its slower

upstream bandwidth despite of its higher downlink speed. Therefore this algorithm is good for two scenarios:

1. All WAN connections are symmetric; or

2. A latency sensitive applicat ion requires to be routed through the lowest latency WAN regardless the WAN’s available bandwidth.

Pepwave MAX Mobile Router

- 42 -

13 Service Forwarding

Service Forwarding settings are located at Advanced > Service Forwarding:

13.1 SMTP Forwarding

Some ISPs require their users to send e-mails via the ISP’s SMTP server. All outgoing SMTP connections are blocked except those connecting to the ISP’s. The Pepwave MAX supports intercepting and redirecting all outgoing SMTP connections (destined for TCP port 25) via a WAN connection to the WAN’s corresponding SMTP server.

To enable the feature, select the Enable check box under SMTP Forwarding Setup. Check the box Enable Forwarding? for the WAN connection(s) that needs such forwarding. Enter the ISP’s e-mail server address and TCP port number for each WAN.

The Pepwave MAX will intercept SMTP connections, choose a WAN with reference to the Outbound Policy, and then forward the connection to the forwarded SMTP server if the chosen WAN has enabled forwarding. If the forwarding is disabled for a WAN connection, SMTP connections for the WAN will be simply forwarded to the connection’s original destination.

Note

If you want to route all SMTP connections only to particular WAN connection(s), you should create a rule in Outbound Policy (see Section Error! Reference source not found.).

Pepwave MAX Mobile Router

- 43 -

13.2 Web Proxy Forwarding

When this feature is enabled, the Pepwave MAX will intercept all outgoing connections destined for the proxy server specified in Web Proxy Interception Settings, choose a WAN connection with reference to the Outbound Policy, and then forward them to the specified web proxy server and port number. Redirected server settings for each WAN can be set here. If forwarding is disabled for a WAN, web proxy connections for the WAN will be simply forwarded to the connection’s original destination.

13.3 DNS Forwarding

When DNS Forwarding is enabled, all clients’ outgoing DNS requests will also be intercepted and forwarded to the built-in DNS proxy server.

Pepwave MAX Mobile Router

- 44 -

14 Port Forwarding

When operating under NAT mode, Pepwave MAX acts as a firewall that blocks, by default, all inbound access from the Internet.

By the Port Forwarding, Internet users can access the servers behind Pepwave MAX.

Important Note

Port Forwarding applies only to WAN connections that are operating under NAT mode. For WAN connections operating under IP forwarding, inbound traffic is forwarded to the LAN by default.

Inbound Port Forwarding rules can be defined at Advanced > Port Forwarding:

To define a new service, click the Add Service button, upon which the following appears:

Port Forwarding Settings

Pepwave MAX Mobile Router

- 45 -

Enable

Service Name

Port Forwarding Settings

This setting specifies whether the inbound service rule tak es effect. When Yes is selected, the inbound service rule takes effect. If the

inbound traffic matches the specified IP Protocol and Port, action will be taken by Pepwave MAX based on the other parameters of the rule.

When No is selected, th e inbound service rule does not take effect. Pepwave MAX will disregard the other parameters of the rule.

This setting identifies the service to the System Administrator. Valid values for this setting consist only of alphanumeric and the

underscore “_” characters. The IP Protocol setting, along with the Port setting, specifies the

protocol of the service as TCP, UDP, ICMP or IP. Traffic that is received by Pepwave MAX via the specified protocol at

the specified port(s) is forwarded to the LAN hosts specified by the Servers setting.

IP Protocol

(Please see below for details on the Port and Servers settings.) Alternatively, the Protocol Selection Tool drop-down menu can be

used to automatically fill in the Protocol and a single Port number of common Internet services (e.g. HTTP, HTTPS, etc.).

After selecting an item from the Protocol Selection Tool drop- down menu, the Protocol and Port number remains manually modifiable.

Pepwave MAX Mobile Router

- 46 -

Port Forwarding Settings

The Port setting specifies the port(s) that correspond to the service, and can be configured to behave in one of the following manners:

Any Port, Single Port, Port Range and Port Map

Any Port: All traffic that is received by Pepwave MAX via the specified protocol is forwarded to the servers specified by the Servers setting.

For example, with IP Protocol set to TCP, and Port set to Any Port, all TCP traffic is forwarded to the configured servers.

Single Port: Traffic that is received by Pepwave MAX via the specified protocol at the specified port is forwarded via the same port to the servers specified by the Servers setting.

For example, with IP Protocol set to TCP, and Port set to Single Port and Service Port 80, TCP traffic received on Port 80 is forwarded to the configured servers via Port 80.

Port

Port Range: Traffic that is received by Pepwave MAX via the specified protocol at the specified port range is forwarded via the same respective ports to the LAN hosts specified by the Servers setting.

Inbound IP

Address(es)

Server IP

Address

For example, with IP Protocol set to TCP, and Port set to Single Port and Service Port 80-88, TCP traffic received on ports 80 through 88 is forwarded to the configured servers via the respective ports.

Port Map: Traffic that is received by Pepwave MAX via the specified protocol at the specified port is forwarded via a different port to the servers specified by the Servers setting.

For example, with IP Protocol set to TCP, and Port set to Port Map, Service Port 80, and Map to Port 88, TCP traffic on Port 80 is forwarded to the configured servers via Port 88.

(Please see below for details on the Servers setting.)

This setting specifies the WAN connections and Internet IP address(es) from which the service can be accessed.

This setting specifies the LAN IP address of the server that handles the requests for the service.

Pepwave MAX Mobile Router

- 47 -

15 NAT Mappings

The configuration of NAT Mappings allows the IP address mapping of all inbound and outbound NAT’ed traffic to and from an internal client IP address.

The settings to configure NAT Mappings are located at Advanced > NAT Mappings:

To add a rule for NAT Mappings, click Add NAT Rule, upon which the following screen will be displayed:

NAT Mapping Settings

LAN Host

Inbound

Mappings

Pepwave MAX Mobile Router

This is the IP address of the host on the LAN that the system should map the selected connection IP address correspondences.

This setting specifies the WAN connections and corresponding WANspecific Internet IP addresses on which the system should bind on. Any access to the specified WAN connection(s) and IP address(es)

- 48 -

will be forwarded to the LAN Host. Note 1: Inbound Mapping is not needed for WAN connections in IP

forwarding mode. Note 2: Each WAN IP address can be associated to one NAT

Mapping only. This setting specifies the IP address of each WAN connection to be

used for any outgoing traffic originating from the LAN Host.

Outbound

Mappings

Note 1: If you do not want to use a specific WAN for outgoing accesses, you should still choose Default here, then customize the outbound access rule in the Outbound Policy section.

Note 2: WAN connections in IP forwarding mode are not shown here.

Click Save to save the settings when configuration has been completed.

Important Note

Inbound firewall rules override the Inbound Mapping settings.

Pepwave MAX Mobile Router

- 49 -

16 Firewall

A firewall is a mechanism that selectively filters data traffic between the WAN side (the Internet) and the LAN side of the network. It can protect the local network from potential hacker attacks, offensive Web sites, and/or other inappropriate uses.

The firewall functionality of Pepwave MAX supports the selective filtering of data traffic in both directions:

 Outbound (LAN to WAN)  Inbound (WAN to LAN)  Intrusion Detection and DoS Prevention

With Site-to-Site VPN enabled (see Section 11), the firewall rules also apply to VPN tunneled traffic.

16.1 Outbound and Inbound Firewall

The outbound and inbound firewall settings are located in Advanced > Firewall:

Upon clicking Add Rule, the following screen appears:

Pepwave MAX Mobile Router

- 50 -

Inbound / Outbound Firewall Settings

Rule Name This setting specifies a name for the firewall rule.

This setting specifies whether the firewall rule should take eff ect. When Yes is selected, the firewall rule takes effect. If the traffic

Enable

matches the specified Protocol/IP/Port, actions will be taken by Pepwave MAX based on the other parameters of the rule.

When No is selected, the firewall rule does not take effect. Pepwave MAX will disregard the other parameters of the rule.

This setting is applicable to Inbound Firewall Rules only.

This setting specifies which WAN connection(s) the ru le applies to:

 Any (applies to all WAN connections)

WAN

Connection

 Ethernet WAN  PC Card  Express Card  USB1  USB2  Wi-Fi WAN

Protocol

Source IP &

Port

This setting specifies the protocol to be matched by the rule. Via a drop-down menu, the following protocols can be specified:

 TCP  UDP  ICMP  IP

Alternatively, the Protocol Selection Tool drop-down menu can be used to automatically fill in the Protocol and Port number of common Internet services (e.g. HTTP, HTTPS, etc.)

After selecting an item from the Protocol Selection Tool drop- down menu, the Protocol and Port number remains manually modifiable.

This specifies the source IP address(es) and port number(s) to be matched for a firewall rule.

A single address, or a network, can be specified as the Source IP & Port setting, as indicated with the following screenshots:

In addition, a single port, or a range of ports, can be specified for the Source IP & Port setting.

Pepwave MAX Mobile Router

- 51 -

Destination IP

& Port

Inbound / Outbound Firewall Settings

This specifies the destination IP address(es) and port number(s) to be matched for a firewall rule.

A single address, or a network, can be specified as the Source IP & Port setting, as indicated with the following screenshots:

In addition, a single port, or a range of ports, can be specified for the Source IP & Port setting.

This setting specifies the action to be taken by Pepwave MAX upon encountering traffic that matches the both of the following:

 Source IP & Port  Destination IP & Port

Action

With the value of Allow for the Action setting, the matching traffic passes through Pepwave MAX (to be routed to the destination).

If the value of the Action setting is set to Deny, the matching traffic does not pass through Pepwave MAX (and is discarded).

This setting specifies whether or not to log matched firewall events. The logged messages are shown on the page Status > Event Log. A sample message is as follows:

Aug 13 23:47:44 Denied CONN=Ethernet WAN SRC=20.3.2.1

Event

Logging

DST=192.168.1.20 LEN=48 PROTO=TCP SPT=2260 DPT=80

 CONN: The connection where the log entry refers to  SRC: Source IP address  DST: Destination IP address  LEN: Packet length  PROTO: Protocol  SPT: Source port  DPT: Destination port

Upon clicking Save after entering required information, the following screen appears.

Pepwave MAX Mobile Router

- 52 -

To create an additional firewall rule, click Add Rule and repeat the above steps.

To reorder a rule’s position, just drag the rule by holding th e left mouse button, move it to the desired position, and place it by releasing the mouse button.

To remove a rule, click

Rules are matched from top to the bottom. If a connection matches any one of the upper rules, the matching process will stop. If none of the rules is matching, the Default rule will be applied.

By default, the Default rule is “Allow” for both outbound and inbound accesses.

Tip

If the default inbound rule is “Allow” for NAT enabled WANs, no inbound “Allow” firewall rules will be required for inbound Port Forwarding and inbound NAT Mapping rules. However, if the default inbound rule is “Deny”, corresponding “Allow” firewall rules will be required.

16.2 Intrusion Detection and DoS Prevention

The Pepwave MAX supports detecting and preventing intrusions and Denial-of-Service (DoS) attacks from the Internet. To turn on this feature, click

, check the box Enable for the

Intrusion Detection and DoS Prevention and press the Save button. When this feature is enabled, the Pepwave MAX will detect and protect the network from the

following kinds of intrusions and denial-of- service attacks.

Pepwave MAX Mobile Router

- 53 -

Port Scan:

 NMAP FIN/URG/PSH  Xmas Tree  Another Xmas Tree  Null Scan  SYN/RST  SYN/FIN

SYN Flood Prevention Ping Flood Attack Prevention

17 Traffic Prioritization

Pepwave MAX provides the functionality to prioritize Voice over IP, VPN, video streaming, Secure Web over the other Internet traffic.

The settings for configuring Quality of Service are located at Advanced > Traffic Prioritization:

Traffic Prioritization

SIP/Vonage When enabled, any SIP and Vonage voice traffic will be prioritized.

PPTP and

IPSec VPN

When enabled, any PPTP and IPSec traffic will be prioritiz ed

Skype,

Google Talk,

RealVideo,

and Windows

Streaming

Media

Pepwave MAX Mobile Router

When enabled, voice and video traffic of Skype, Google Talk, RealVideo and Windows Streaming Media will be prioritized.

(Registered trademarks are copyrighted by their respective owner)

- 54 -

Secure Web

(HTTPS)

DSL/Cable

Optimization

Please note that the Pepwave MAX prioritizes only outbound packets. E.g. for secure web prioritization, the system will prioritize uploading traffic for outgoing connections and downloading traffic for incoming connections.

When enabled, HTTPS (TCP port 443) traffic will be prioritized.

DSL/Cable Optimization

For an asymmetric DSL (ADSL) or Cable based WAN connection, where the upstream bandwidth is lower than the downstream, with this option turned on, the WAN's downstream bandwidth can be fully utilized in any situation.

When a DSL or a Cable circuit's uplink becomes busy, it is a fact that the downlink bandwidth is affected. Users cannot download data in full speed until the uplink becomes less congested. The DSL/Cable Optimization could relieve such problem. When it is enabled, the download speed will be less affected by upload traffic.

Default: Enabled.

18 Service Passthrough

Service Passthrough settings can be found in Advanced > Service Passthrough:

Some Internet services required to be specially handled in a multi-WAN environment. The Pepwave MAX supports handling such services correctly such that Internet applications do not notice it is behind a multi-WAN router. Settings for Service Passthrough Support are available here.

Service Passthrough Support

Session Initiation Protocol, aka SIP, is a voice-over-IP protocol.

SIP

Passthrough

Pepwave MAX can act as a SIP Application Layer Gateway (ALG) which binds connections for the same SIP session to the same WAN connection and translate IP address in the SIP packets

Pepwave MAX Mobile Router

- 55 -

Passthrough

FTP

correctly in NAT mode. Such passthrough support is always enabled.

If your SIP server’s signal port number is non-standard, you can check the box Define custom signal ports and input the port numbers to the text boxes.

FTP sessions consist of two TCP connections; one for control and one for data. In multi-WAN situation, they have to be binded to the same WAN connection. Otherwise, problems will arise in transferring files. By default, the Pepwave MAX monitors TCP control connections on port 21 for any FTP connections and binds TCP connections of the same FTP session to the same WAN.

If you have an FTP server listening on a port number other than 21, you can check the box Define custom control ports and enter the port numbers to the text boxes.

Passthrough

IPsec NAT-T

Passthrough

TFTP

The Pepwave MAX monitors outgoing TFTP connections and routes any incoming TFTP data packets back to the client. Select Enable if you want to enable the TFTP passthrough support.

This field is for enabling the support of IPsec NAT-T passthrough. UDP ports 500, 4500 and 10000 are monitored by default.

You may add more custom data ports that your IPsec system uses.

Pepwave MAX Mobile Router

- 56 -

19 System Settings

19.1 Admin Security

For security reasons, after logging in to the administration interface at the first time, changing the administrator password is recommended.

Configuring the administration interface to be accessible only from the LAN can further improve system security.

Administrative Settings configuration is located at System > Admin Security:

Admin Settings

Change

Admin

Password

Confirm

Admin

Password

Pepwave MAX Mobile Router

This setting specifies a new administrator password.

This setting verifies and confirms the new administrator password.

- 57 -

Security

This setting specifies the protocol(s) through which the Web Administration Interface is accessible:

 HTTP  HTTPS  HTTP/HTTPS

Web Admin

Access

Port

This setting specifies the port number at which the Web Administration Interface is accessible.

This setting specifies the network interfaces through which the Web Administration Interface can be accessed:

 LAN only  LAN/WAN

If LAN/WAN is chosen, a WAN Connection Access Settings form will be displayed.

WAN Connection Access Settings

Allowed Source IP Subnets(s): To restrict web admin access only from defined IP subnets.

Any

Allow web admin accesses to be from anywhere, without IP address restriction.

Allow access from the following IP subnets only

Restrict web admin access only from the defined IP subnets. When this is chosen, a text input area will be displayed beneath:

Allowed

Source IP

Subnets

The allowed IP subnet addresses should be entered into this text area. Each IP subnet must be in form of w.x.y.z/m,

where w.x.y.z is an IP address (e.g. 192.168.0.0), and m is the subnet mask in CIDR format, which is between 0 and 32

inclusively. For example: 192.168.0.0/24

Pepwave MAX Mobile Router

- 58 -

Allowed

WAN IP

Addresses

To define multiple subnets, separate each IP subnet one in a line. For example:

192.168.0.0/24

10.8.0.0/16

This is to choose which WAN IP address(es) the web server should listen on.

19.2 Firmware Upgrade

The firmware of Pepwave MAX is upgradeable through Web Administration Interface. Firmware upgrade functionality is located at System > Firmware:

There are two ways to upgrade the unit. The first method is online firmware upgrade. The system can check, download and upgrade over the Internet. The second method is to upload a firmware file manually.

Click on the Check again button to use online upgrade. With online upgrade, Pepwave MAX checks online for new firmware. If a new firmware is available, the firmware will be automatically downloaded by Pepwave MAX. The upgrade process will subsequently be automatically initiated.

You may also download a firmware image from the Pepwave web site (http://www.pepwave.com/

) and update the unit manually. Click Browse to select the firmware file from the local computer, then click Upgrade to send the firmware to Pepwave MAX. Pepwave MAX will then automatically initiate the firmware upgrade process.

Firmware Upgrade Status

Pepwave MAX Mobile Router

- 59 -

Status LED Information during firmware upgrade:

 OFF – Firmware upgrade in progress (DO NOT disconnect power.)  Red – Unit is rebooting  Green – Firmware upgrade successfully completed

Important Note

The firmware upgrade process may not necessarily preserve the previous configuration, and the behavior varies on a case-by-case basis. Consult the Release Notes for the particular firmware version.

Do not disconnect the power during firmware upgrade process. Do not attempt to upload a non-firmware file, or a firmware file that is not qualified, or

not supported, by Pepwave. Upgrading a Pepwave MAX Mobile Router with an invalid firmware file wil l damage the

unit, and may void the warranty.

19.3 Time

The Time Server functionality enables the system clock of Pepwave MAX to be synchronized with a specified Time Server.

The settings for Time Server configuration are located at System > Time:

Time Server Settings

This specifies the time zone (along with the corresponding Daylight

Time Zone

Time Server

Savings Time scheme) in which Pepwave MAX operates. The Time Zone value affects the time stamps in the Event Log of

Pepwave MAX and E-mail notifications. This setting specifies the NTP network time server to be utilized by

Pepwave MAX.

Pepwave MAX Mobile Router

- 60 -

19.4 Email Notification

The Email Notification functionality of Pe pwave MAX provides a System Administrator with up-to-date information on network status.

The settings for configuring Email Notificat ion are found at System > Email Notification:

Notification

SMTP Server

SMTP User

Name /

Password

Sender’s

Address

Recipient’s

Address

Email Notification Settings

This setting specifies whether or not to enable Email Notification. If the box Enable is checked, Pepwave MAX sends email messages

to a System Administrator when the WAN status changes, or when new firmware is available.

If the box Enable is not checked, Email Notification is disabled and Pepwave MAX will not send email messages.

This setting specifies the SMTP server to be used for sending email. If the Server requires authentication, check the box Require authentication.

This setting specifies the SMTP username and password while sending email. These options are shown only if the Require authentication check box is checked in SMTP Server setting.

This setting specifies the sender email address reported by the email messages sent by Pepwave MAX.

This setting specifies the email address to which Pepwave MAX should send the email messages to.

After you have completed the settings, you can click the Test Email Notification button to

Pepwave MAX Mobile Router

- 61 -

test the settings before saving it. After it is clicked, you will see this screen to confirm the settings:

Click Yes to confirm. Wait a few seconds, and you will see a return message and the detailed test result.

19.5 Remote Syslog

The Remote Syslog functionality of Pepwave MAX enables event logging at a specified remote Syslog server.

The settings for configuring Remote System Log are found at System > Remote Syslog:

Remote Syslog Settings

Remote

Syslog

Remote This setting specifies the IP address or host name of the remote

This setting specifies whether or not to log events at the specified remote Syslog server.

Pepwave MAX Mobile Router

- 62 -

Syslog Host Syslog server.

Port

This setting specifies the port number of the remote Syslog service. By default, the Port setting has value is 514.

19.6 SNMP

SNMP, or Simple Network Management Protocol, is an open standard that can be used to collect information from the Pepwave MAX Mobile Router.

SNMP configuration is located at System > SNMP:

SNMP Settings

SNMP Server

Name

This setting specifies the SNMP server name.

SNMPv1 This setting specifies that SNMP version 1 is to be enabled.

SNMPv2c This setting specifies that SNMP version 2 is to be enabled.

SNMPv3 This setting specifies that SNMP version 3 is to be enabled.

To add a community for either SNMPv1 or SNMPv2c, click the Add SNMP Community button in the Community Name table, upon which the following screen will be displayed:

Pepwave MAX Mobile Router

- 63 -

SNMP Community Settings

Community

Name

Allowed

Source

This setting specifies the SNMP Community Name.

This setting specifies a subnet from which access to the SNMP server is allowed.

Subnet

Address

Allowed

Source

Subnet Mask

Enter subnet address here (e.g. 192.168.1.0).

This setting specifies the subnet mask that corresponds to the subnet specified via Allowed Source Subnet Address (e.g.

255.255.255.0).

To define a user name for SNMPv3, click Add SNMP User in the SNMPv3 User Name table, upon which the following screen is displayed:

SNMPv3 User Settings

User Name This setting specifies a user name to be used in SNMPv3.

This setting specifies via a drop-down menu the one of the

Authentication

Protocol

following valid authentication protocols:

 NONE  MD5  SHA

Authentication

Password

Pepwave MAX Mobile Router

This setting specifies the authentication password, and is applicable only if the MD5 or SHA authentication protocol is selected.

- 64 -

This setting specifies via a drop-down menu the one of the

Privacy

Protocol

following valid privacy protocols:

 NONE  DES

Privacy

Password

This setting specifies the privacy password, and is applicable only if the DES privacy protocol is selected.

19.7 Saving and Loading Configurations

Backing up the Pepwave MAX settings immediately after successful completion of the initial setup is strongly recommended.

The functionality to download and upload Pepwave MAX settings is found at System > Configuration:

19.7.1 Restore Configuration to Factory Settings

The Restore Factory Settings button is to reset the configuration to the factory default settings. You have to click the Apply Changes button to make the settings effective.

19.7.2 Downloading Active Configurations

The Download button is to backup the current active settings. Click Download and save the configuration file.

19.7.3 Uploading Configurations

To restore or change settings based on a configuration file, click Browse to locate the configuration file on the local computer, and then click Upload.

The new settings can then be applied by clicking the Apply Changes button on the page header, or discard at the Main page of Web Administration Interface.

Pepwave MAX Mobile Router

- 65 -

19.8 Flash Management

The Pepwave MAX is equipped with dual flash memory modules. Each flash memory stores one firmware image. It does not only allow improved flexibility but also facilitates more effective management of the flash contents. It is possible to upgrade the firmware on the module/partition that is not designated for booting, so that the boot flash is unaffected by firmware upgrade process or any potential power failures throughout.

Flash module management is located at System > Flash Management:

Flash Management

Firmware

Version

Flash Status This shows the status of the flash module.

Boot from…

Firmware

Upgrade

Target

The configuration parameters will be applied upon clicking Apply Changes on the page header of Web Administration Interface.

This displays the firmware version on each flash module/partition (i.e. Flash 1 or Flash 2)

The star indicates the flash module/partition from which Pepwave MAX will perform its next boot.

The star indicates the flash module that is the target of the next firmware upgrade.

By default, the target of the next firmware upgrade is the flash module that is NOT designated for the next boot.

19.9 Reboot

This page provides a Reboot button for restarting the system.

19.10 Ping Test

Pepwave MAX Mobile Router

- 66 -

The Ping Test tool in Pepwave MAX performs Pings through a specified Ethernet interface. The Ping utility is located at System > Tools > Ping. The Ping utility is displayed as a

pop-up window, illustrated as follows:

Tip

A System Administrator can use the Ping utility to manu ally check the connectiv ity of a particular LAN/WAN connection.

19.11 Traceroute Test

The Traceroute Test tool in Pepwave MAX traces the routing path to the destination through a particular Ethernet interface.

The Traceroute Test utility is located at System > Tools > Traceroute. The Traceroute Test utility is displayed as a pop-up window, illustrated as follow s :

Pepwave MAX Mobile Router

- 67 -

Tip

A System Administrator can use the Traceroute utility to analyze the con nection path of a LAN/WAN connection.

Pepwave MAX Mobile Router

- 68 -

20 Status

The information section displays the information of Pepwave MAX on the Device, Link Usage, Active Sessions, DHCP Clients, and Event Log.

20.1 Device

System information is located at Status > Device:

System Information

System Time This shows the current system time.

Serial

Number

Current

Firmware

Version

The second table shows the MAC address of each Ethernet interface.

This shows the serial number of the Pepwave MAX unit.

This shows the firmware version that the Pepwave MA X unit is currently running.

Pepwave MAX Mobile Router

- 69 -

20.2 Link Usage Status

Link usage status information is located at Status > Link Usage:

The Link Usage Status section displays the cumulative amounts of data that have been transferred through each WAN connection, as well as the inbound and outbound rate of data transferred via various protocols.

Pepwave MAX Mobile Router

- 70 -

If you click on the Add Trip Counter link, a new transfer volume table will be shown where the values are reset to zero. This will enable you to coun t the transferred volume from a specific time instead of from the system up time.

20.3 Active Sessions

Information on Active Sessions is at Status > Active Sessions:

Pepwave MAX Mobile Router

- 71 -

This Active Sessions section displays the active inbound and outbound, UDP and TCP sessions of each WAN connection on Pepwave MAX.

20.4 DHCP Clients

The DHCP Clients table is located at Status > DHCP Clients. It lists DHCP client IP addresses and MAC addresses that the Pepwave MAX has offered IP addresses to since it is powered up.

20.5 Event Log

Event Log information is located at Status > Event Log:

Pepwave MAX Mobile Router

- 72 -

The log section displays a list of events that has taken place on the Pepwave MAX unit. Click the Refresh button to retrieve log entries again. Click the Clear Log button to clear the log. Select 50, 100, or all to show the corresponding number of events in the log.

Pepwave MAX Mobile Router

- 73 -

Warning: two antennas must be separated by at lest 20 cm

Appendix A. Restoration of Factory Defaults

To restore the factory default settings on a Pepwave MAX unit, perform the following:

5. Locate the reset button on the Pepwave MAX unit.

6. With a paper clip, press and keep the reset button pressed for at least 10 seconds, until the unit reboots itself.

Afterwards, the factory default settings will be restored.

Important Note

All user settings will be lost after restoring the factory default settings. Regular backup of configuration parameters is strongly recommended.

Pepwave MAX Mobile Router

- 74 -

Appendix B. Product Specifications

B.1 Pepwave MAX Mobile Router

Routing

 NAT  Flexible Custom Outbound Rout ing Policy

WAN Support

 DHCP, Static IP, and PPPoE  Outbound Link Load Balance

Device Management

 Wizard & Menu Driven Web Management Interface over HTTP / HTTPS  Remote Reporting and Management  Configurations Upload and Download

Internet Access Sharing

 SUA (Single User Account) / Multi-to-Multi NAT  NAT supports PAT (Port Address Translation)

Security

 Rules-based Stateful Firewall, with IP, Protocol, and Port filtering  VPN Encryption: 256-bit AES  Intrusion Detection System

Physical Interface

 One RJ-45 for an IEEE 802.3u 10/100M WAN  One PC Card Slot  One ExpressCard Slot  Two USB Ports  One Wi-Fi WAN Connector  One Wi-Fi AP Connector for LAN  Four RJ-45 for an IEEE 802.3u 10/100M LAN

Power Specification

 AV Input 100-240V, DC Output 9-30V

Operating Environment

 Temperature: 0°C - 50°C  Humidity: 10% - 90% (non-condensing)

Pepwave MAX Mobile Router

- 75 -

FCC Statement:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-- Reorient or relocate the receiving antenna. -- Increase the separation between the equipment and receiver.

-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-- Consult the dealer or an experienced radio/TV technician for help.

Pepwave MAX Mobile Router

- 76 -

Sales

sales@pepwave.com

Support

support@pepwave.com

Business Development and Partnerships

partners@pepwave.com

www.pepwave.com

Address: United States Office

800 West El Camino Real, Mountain View CA 94040 United States Tel: +1 (650) 450 9669 Fax: +1 (866) 625 4664

Hong Kong Office 17/F, Park Building, 476 Castle Peak Road Cheung Sha Wan Hong Kong Tel: +852 2990 7600 Fax: +852 3007 0588

Pismolabs Technology MAX600 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual