PIPCAM PIPCAM8, PIPCAMHD17, PIPCAMHD45, PIPCAMHD46, PIPCAMHD47 Instruction Manual

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Outdoor Wireless/Wired HD P2P Network Camera Pro.

(with H.264 image compression)

Instruction Manual

CONTENTS

1. Plug your camera into AC power

2. Plug your camera directly into

your router with wired Ethernet wire (included)

NOTE: Wired Ethernet is required for

setup. Wireless will be congured later.

NOTE: Wait 2-3 minutes for camera

to boot. You will see the camera run through a full range of pan and tilt motion.

3. When boot up completes, your

camera's ethernet port will ash yellow and green lights indicating the camera is connected to your router.

NOTE: If lights are not ickering the

camera is not receiving data. Please check for faulty ethernet cable and that your router is working with another device.

4. Check that you have WIFI enabled in

your phone's system settings

WIRED SETUP

5. Open up the Pyle IP Pro app and select

"add camera"

6. Select the option to “Scan QR Code”

7. Scan the QR code on your camera with

your smartphone's camera

8. Name your camera to your preference

- Then input the camera default password "pylecam"

WIRED SETUP

9. Make sure to change the password to

a custom password

10. Now navigate to the “Camera” tab to

see a list of all of your cameras. Select the newly added camera to check you can see the video feed.

11. Select “Edit” in the top left corner,

then “set” on your camera’s entry.

12. Select “WIFI Setting”

13. Wait for the list of available WIFI

networks to appear. Select your home network.

- No networks displayed? Go to www. pipcamwireless.com and search “I am having trouble connecting to WiFi” for more help

WIRED SETUP

14. Add the wireless password for your

home router

Note: Passwords are case sensitive and the

app isn't smart enough to tell you if you have typed it correctly. If you have any doubt about your home network's password I would recommend troubleshooting the value in your smartphone's WIFI settings before trying to connect the camera.

15. The camera will now reboot. Please

wait for the app to countdown from 60 seconds

DO NOT REMOVE THE DATA CABLE FROM THE CAMERA

16. Once the countdown stops, look for

the “Connected” to show next to your network

17. Now you can disconnect the wired

ethernet cord and move the camera to its desired location

WIRED SETUP

Pyle H.264 Solution Desktop Setup QSG

Find FAQs including setup video and support online at

http://www.pipcamwireless.com

This guide covers the following models

-PIPCAM8

-PIPCAMHD17

-PIPCAMHD45

-PIPCAMHD46

-PIPCAMHD47

Before you begin

*Setup should be done in the same room as the wireless router in your home. * Camera and PC must share the same network. Verify the setup PC is on the SAME network as the wireless router in your home.

1) Plug your camera into power

2) Attach the wireless antenna to your camera (If Applicable)

3) Plug your camera directly into your router with wired Ethernet wire

4) Wait 2-3 minutes for camera to boot

-You will see the camera run through a full range of pan and tilt motion.

-When boot up completes, your camera's Ethernet port will flash yellow and green lights indicating the camera is connected to your router.

If you do not see the flickering lights - DO NOT CONTINUE

please refer to the FAQ online https://pyleaudio.helpshift.com/a/pyle-ip/?s=general&f=the-green-and-yellowlights-at-the-back-of-my-camera-do-not-flash-when-plugged-into-power-andethernet

5) Copy/Paste or type the link below into your Internet browser to Download the software package online

www.pyleaudio.com/manuals/drivers/pipcam8.zip

6) Unzip the zip file and select Mac or the other folder depending on your OS

7) Open the “IP Address Tool” folder and install the “SearchIPCam Setup” file on your PC

8) Once installed – open the “S-CAM Finder” app

Click the “Refresh” icon to find your camera

No Camera Detected?

-Check again your PC and camera are connected to the same wireless network

-Verify you do not have any network security settings that will hide the network

-Try a hardware reset by holding in the camera reset switch for 10 seconds with a pin and retry steps 1 – 4

9) Double Click the Http://XXX.XXX… address in the IP Camera tool or copy paste the address into your internet browser

NOTE: Some users may see a blue background in the web UI – while the options may be in slightly different places, the setup process is the same

10) Log in using your camera’s default user name and password USER: admin PASS: “pylecam” OR “admin”

11) Select the login option appropriate for your browser

-Google Chrome: Server Push Mode

-Internet Explorer: ActiveX Mode

-Safari/Firefox: VLC Mode

-I recommend using Google Chrome for fast initial wireless setup – to continue setting up using Internet Explorer, skip to the link at the end of the guide to learn how to install the Active X plugin – then resume step 12 for wireless configuration

12) Check that you see a live video feed for the camera

No Video?

-If you aren’t using Google Chrome – back up to step 9 and try logging in using Google chrome in server push mode now

-Your login password may be incorrect – try both default passwords suggested step 11

-If still no video – do a hardware reset to make sure the camera password is set back to default passwords

IE Issues

-Refer to main manual to check computer security settings

-Make sure Activex is installed

-Right click the Internet browser and click “Run as Administrator”

Now we can configure WiFi

1) Click the “Gear” icon along the top tab to access the camera’s settings

2) In the left column - click “Network Settings” > “Wireless Settings”

3) Click the “Search” button to display any wireless networks in range

No Networks Detected? See FAQ online

https://pyleaudio.helpshift.com/a/pyle-ip/?s=general&f=i-don-t-see-any-networksdetected-when-setting-up-wifi

Or go to the FAQ on pipcamwireless.com and search the FAQ “I don’t see any networks detected”

4) Click on your router’s name in the list – then enter your router’s wireless password in the “Key” field – click “Save”

5) Allow the camera to load – wait for the countdown to run before adjusting the camera or web browser

DON’T UNPLUG YOUR CAMERA POWER CABLE YET

5) Now let’s test the wireless connection in the same room as your wireless router before moving the camera to the final location

-Leaving the power plugged in - Disconnect the wired Ethernet cable and wait

6) Wait 2-3 minutes for the camera to reboot

-I know - it doesn’t look like it is doing anything… But wait a bit before trying to adjust the camera or refresh the app

PIPCAM5 You should see the white LED indicator go out as soon as you pull out the network cable - after 1-2 min the LED indicator should come back on rapidly flashing

Troubleshooting If the camera does not connect wireless after 2-3 mins un-pluged from the data cable - Reconnect the wired Ethernet cable and try

1) Setting the wireless password again

-Check password is entered correctly - Passwords are case sensitive - the app will not give you “incorrect wifi password” indication

2) Try a hardware reset Instructions available on our FAQ online http://pyleaudio.helpshift.com/a/pyle-ip/?s=general&f=how-can-i-hardware-resetmy-camera

3) Try setting the password from the web UI

-Refer to desktop setup QSG

Additional setup

Please note that remote access to your camera via PC is not possible until you set up DDNS and port forwarding in your router.

https://pyleaudio.helpshift.com/a/pyle-ip/?s=pipcam8-pipcamhd17-pipcamhd22pipcam24-pipcamhd45-pipcamhd82&f=how-to-configure-ddns---port-forwarding

Also online – find full instructions to set the following features

-Disabling the LED flashing indicator

-Recording

-Motion Detection

-3rd Party Apps

-Email Alerts

1. INTRODUCTION ........................................................................................................................................... 4

1.1 Features ............................................................................................................................................ 5

1.2 Packing List ....................................................................................................................................... 5

1.3 Product Views .................................................................................................................................... 5

1.4 PC System Requirements ................................................................................................................. 7

1.5 Hardware Installation ......................................................................................................................... 7

2. INSTALLATION AND SETTINGS ................................................................................................................. 9

2.1 Network Connection ............................................................................................................................. 9

2.2 Browser Settings (For IE only) ........................................................................................................... 10

2.3 UPnP Service ..................................................................................................................................... 11

2.4 IPCam IP Address Search Tool (for IE browser only) ........................................................................ 12

2.5 Install the OCX ActiveX (For IE only) ................................................................................................. 13

3. SOFTWARE OPERATION .......................................................................................................................... 15

3.3 Functions .......................................................................................................................................... 17

3.4 For Live Video (for IE browser) .......................................................................................................... 18

4. SETTINGS .................................................................................................................................................. 25

4.1 Status----Device Info. ......................................................................................................................... 25

4.2 Setup .................................................................................................................................................. 26

4.2.2 Multi-Device Settings ...................................................................................................................... 26

4.2.3 Date & Time .................................................................................................................................... 27

4.2.4 Audio Settings ................................................................................................................................. 27

4.3 Network Settings ................................................................................................................................ 28

4.3.1 IP ..................................................................................................................................................... 28

4.3.2 Wireless Settings ............................................................................................................................ 28

4.3.3 Upnp Settings .................................................................................................................................. 29

4.3.4 DDNS Settings ................................................................................................................................ 29

4.3.5 P2P Settings ................................................................................................................................... 30

4.3.6 FTP Settings ................................................................................................................................... 30

4.3.7 E-mail(SMTP) Settings .................................................................................................................... 31

4.4 Video Info. .......................................................................................................................................... 32

4.5 Alarm Settings .................................................................................................................................... 33

4.5.1 Motion Detection ............................................................................................................................. 33

4.5.2 Alarm Settings ................................................................................................................................. 34

4.6 Record ................................................................................................................................................ 35

4.6.2 SD Card info .................................................................................................................................... 36

4.7 System ............................................................................................................................................... 36

4.7.1 Log .................................................................................................................................................. 36

4.7.2 Auto Maintain .................................................................................................................................. 37

4.7.3 System ............................................................................................................................................ 37

5. PLAYBACK for IE browser only .................................................................................................................. 39

6. FREQUENTLY ASKED QUESTIONS ......................................................................................................... 41

7. SPECIFICATIONS ...................................................................................................................................... 46

8. OBTAINING TECHNICAL SUPPORT ......................................................................................................... 47

1. INTRODUCTION

This user manual will show the details to set up your camera with your computer;

if you are viewing with a Smartphone, pls check Quick Start Guide, as it is very easy

to set up.

IMPORTANT NOTICE

The various screens throughout this owner’s manual will look different depending

on the browser you use. Full functionality is available when using Internet Explorer

(IE) with ActiveX (OCX) installed. Limited functionality is available with other

browsers, such as Safari, Chrome, and Firefox.

Please Read this manual carefully, according to the browser you are using.

This is an integrated wireless IP Camera. It combines a high quality digital Video Camera with

network connectivity and a powerful web server to bring clear pictures to your Desktop from

anywhere on your local network or over the Internet.

The main function of the camera is to transmit remote video over IP network. The high quality

video image can be transmitted with 30fps speed on the LAN/WAN by using H.264, MJPEG

compression technology.

It is based on the TCP/IP standard, build-in WEB server which supports Internet Explorer.

Therefore the management and maintenance of your camera becomes simple by using the

network to achieve the remote configuration, start-up and to upgrade firmware.

You can use your IP Camera to monitor your home or your office. Also, controlling and

managing images are simple by visiting the web site.

1.1 Features

☆ Powerful high-speed video protocol processor

☆ High-sensitivity 1/4’’ CMOS sensor

☆ Picture total 1000K pixels (1megapixel)

☆ Optimized H.264 MJPEG video compression for transmission

☆ Multi-level user management and passwords definition

☆ Embedded Web Server for users to visit by IE

☆ Supports wireless network (WI-FI/802.11/b/g/n)

☆ Supports Dynamic IP (DDNS) and UPNP LAN and Internet (ADSL, Cable Modem)

☆ Gives an alarm in case of motion detection

☆ Supports image snapshot

☆ Supports multiple protocols：TCP/IP HTTP DNS DHCP PPPoE SMTP FTP SSL TFTP NTP

ARP/RARP NFS RTSP RTP RTCP.

☆ Supports WEP/WPA/WPA2 encryption

☆ Supports IE, Firefox, Safari, and Google chrome browsers

1.2 Packing List

● IP Camera

● Wi-Fi Antenna

● Quick Setup Guide

● DC Power Supply

● CD

● Network Cable

● Mounting

1.3 Product Views

1.3.1 Rear View

Figure 1.1

Light Sensitive Hole: For light sensitive photocell.

Infrared LEDs: For night Vision.

LENS: CMOS sensor with fixed focus lens. (3.6mm).

Antenna: WI-FI Antenna.

Sliding Shell: For protection from sun and waterproofing.

Figure 1.2

Network Indicator LED: The green LED is on when connected to the network, the yellow LED

blinks when data is transferred.

RJ45 Port: RJ-45/10-100 base T, connect the network cable here.

Power Jack: DC 5V/2A power supply.

RESET BUTTON: Press and hold the RESET BUTTON for 10 Seconds to reset the camera

back to the factory default settings. (Please keep the power on when doing a RESET)

TF Slot: There is an TF slot in the back of camera.

1.4 PC System Requirements

System configuration requirements:

CPU: 2.06 GHZ or above.

Memory: 256M or above.

Network Card: 10M or above.

Display Card: 64M or above memory.

Recommended Operating system: Windows XP, Windows Vista, Windows 7.

1.5 Hardware Installation

Follow the steps below to set up your camera hardware.

1. Install the Wi-Fi antenna.

2. Plug the power adaptor into the camera and into an AC outlet.

3. Plug the network cable into the camera and router/switch.

4. It takes approx 30 seconds to boot up the camera, then you will find the IP address from “IP

Camera Tool” (Figure 2.1.5).

5. When the power is on and the network cable is connected, the green LED on the rear panel

will stay on.

The yellow LED will keep flashing, and the Indicator LED on the front of the camera will flash.

2. INSTALLATION AND SETTINGS

System Requirement:

Operating System: Windows 2000 / XP / Vista / 7

Network Protocol: TCP/IP

Network Structure: Applies to all network connections 10/100M LAN platform

Browser: Internet Explorer 6.0 or above. Firefox, Google, Safari, or Chrome.

2.1 Network Connection

Intranet and Extranet Connection Reference:

Extranet means public IP (i.e. The Internet), Intranet means private IP. If your IP belongs to the follow range,

then it’s a private IP :

Category A: 10.0.0.0 - 10.255.255.255

Category B: 172.16.0.0 - 172.31.255.255

Category C: 192.168.0.0 - 192.168.255.255

Intranet Connection: The IP camera and your computer (device) should be under the same network

environment, and both of the IPs should be under the same subnet, pictured as below:

IP camera

Ethernet

Extranet Connection: there are 2 ways as below:

(1). IP camera connects to the Internet via a router, here camera’s IP is a private IP, client needs to connect

to the IP camera through a router, with port forwarding to be connected correctly, as below:

Internet

IP camera

router

Ethernet

(2). IP camera connects to the Internet directly, if it’s a fixed IP provided by your ISP, just input it. If it’s a

floating IP, then input the account and password provided by your ISP to dial-up connection.

Internet

IP camera

2.2 Browser Settings (For IE only)

OCX will be downloaded automatically when you login to the IP Camera, but you might have to set the IE

browser to enable the OCX to be downloaded automatically after signing in. Steps as below:

1. Close the firewall of your computer.

2. Change the ActiveX settings, “IE” browser > “Tool” > “Internet Options” > “Security”> “Custom Level” >

“ActiveX control and Plug-ins”, all the ActiveX options set to be “Enable”:

Especially:

Enable: Download unsigned ActiveX controls

Enable: Initialize and script ActiveX controls not marked as safe

Enable: Run ActiveX controls and plug-ins

You can also click “Start” menu->“Internet Explorer”, and choose “Internet attributes”, or via “Control

Panel” ->“Internet Explorer”, to access Security settings.

NOTE: Make sure that your firewall or anti-virus software doesn’t block the software or ActiveX. If you couldn’t

see live video, please close your firewall or anti-virus software, and try again.

2.3 UPnP Service

UPnP could help you to find your camera’s IP more quickly. For Window XP, from “Control Panel” > “Add or

remove applications” > “Add or remove Windows component” > “Network service” > “Detailed data” >

“UPnP users interface”, the factory default settings is disabled. Enable it, then it can allow your operating

system to support UPnP.

Alternatively, you can also click “Start” menu>“Internet Explorer”, and choose “Internet attributes”, or via

“Control Panel” >“Internet Explorer”, enter to Security settings.

2.4 IPCam IP Address Search Tool (for IE browser only)

Step 1: Use tool “SearchIPCam.exe” to find IP address of LAN.

Step 2: Double click “Search IPCam” on your desktop, the camera’s IP & MAC address will be displayed. If

you want to search again, click “Search”.

Step 3: Double-click the IP address of your camera to enter the login interface.(default user: admin; password:

pylecam)

2.5 Install the OCX ActiveX (For IE only)

Install the OCX ActiveX for the first time login; You will get tips after enter user and password in login page.

Download the OCX file, then double click to install it automatically.

After OCX installed fully, then input the user and password to login the camera.

2.5.1 For other Browsers, e.g., Safari, Firefox, Chrome, there is no need to install the ActiveX control, see below:

User can input the ip address in the other broswers, select the view mode such as Server Puch; VLC, Quick

time to view

If User can not find the correct IP address,The default IP address for each camera is 192.168.1.155. You can

run the browser, and input the IP address directly into your browser to login to the camera.

NOTE: If the IP segment of the computer is different from the camera, such as 192.168.0.xx, please change

the IP segment of the computer’s to the same as camera’s, such as 192.168.1.xx, then connect the IP

Camera to the computer via network cable directly, run the browser, input the IP address and the login screen

below will pop-up:

3. SOFTWARE OPERATION

3.1 Software operation for IE Browser

Choose your desired language, input correct user name and password, then click “Login”

User name: admin Password: pylecam,

: Choose languages here

3.2 Software Operation For Chrome, Firefox, Safari:

Choose the suitable language, input correct user name and password, then click “Login”

User name: admin Password: pylecam

Choose the login mode.

QuickTime: Choose QuickTime, login to the camera directly. if there is prompt for installing the QuickTime

player, just download and install it.

Sever Push: For Firefox, Chrome, or Safari browser.

VLC: If you use VLC, should download the VLC player first.

During the VLC installation, you must enable Mozilla plug-in as the picture shows below:

Choose languages

here

Figure 2.3

3.3 Functions

3.3.1 Three main functions (For IE):

Live video: Click it, back to live video window from “Playback” or “Params settings”

Playback：Click to query and playback the video files (Details see 5 Playback)

Params Settings：Setting the camera’s parameters (Details see 4 Params settings)

Log out: you will back to the login page

3.3.2 Two main functions (For Safari, Chrome, Firefox)

Live video: Click it, back to live video window from “Playback” or “Params settings”

Params Settings： Setting the camera’s parameters (Details see 4 Params settings)

Log out: you will back to the login page

3.4 For Live Video (for IE browser)

3.4.1 Video Menu:

Play: Play the live video.

Stop: Stop the live video.

Snapshot: Click to take snapshot, the picture be saved in the PC to its appointed path as JPG format,

and pop-up the prompt as below:(you can click “Save” to save the snapshot)

Record: Click to start record manually, the icon will change to green color. Record file will be

saved in the PC to its appointed path as AVI format. Click it again, will stop record function.

Clear Alarm: Click to stop the alarm manually when there is an alarm triggered, and pop-up prompt as

below:

Fullscreen: Double click/Click to get fullscreen view;

OSD Settings: Click it will pop-up the OSD settings interface, including OSD Color,

Frequency, Image Mirror and Flip.

OSD: Means “On-Screen Display”

OSD Color: Including Disabled, Black, Red, Green, Blue, Purple, Gray, Silver, Yellow, Olive, Turquoise,

White, Light Blue etc.

Frequency: Including 50HZ, 60HZ, Outdoor.

50HZ/60HZ for the users who use 50HZ/60HZ frequency, outdoor for the users who want to use this camera

to monitor an outdoor environment (through a window).

NOTE: The camera should only be used in a indoor environment

Mirror and Flip

Mirror: Select this checkbox to see a mirror image. Uncheck it to go back to normal.

Flip: Select this checkbox to flip the image upside down. Uncheck it to go back to normal.

NOTE: You can choose Mirror and Flip function if you set up the camera in a special position, upside down for

example.

3.5 Live Video for Safari, Chrome, Firefox:

3.5.1 Play Menu For QuickTime Mode:

Capture: Click to take snapshot, the picture be saved in the PC to its appointed path as JPG format,

will pop-up the snapshot, right click the picture to save it.

Fullscreen: Click to have fullscreen view;

: Click to exit fullscreen.

OSD Settings: Click it will pop-up the OSD settings interface, including

OSD Color, Frequency, Image Mirror and Flip.

OSD: Means “On-Screen Display”

OSD Color: Including Disabled, Black, Red, Green, Blue, Purple, Gray, Silver, Yellow, Olive, Turquoise,

White, Light Blue etc.

Frequency: Including 50HZ, 60HZ, Outdoor.

50HZ/60HZ for the users who use 50HZ/60HZ frequency, outdoor for the users who want to use this camera

to monitor an outdoor environment (through a window).

NOTE: The camera should only be used in an indoor environment.

Mirror and Flip

Mirror: Select this checkbox to see a mirror image. Uncheck it to go back to normal.

Flip: Select this checkbox to flip the image upside down. Uncheck it to go back to normal.

NOTE: You can choose Mirror and Flip function if you set up the camera in a special position, upside down for

example.

3.5.2 Top Menu For VLC Mode:

This will be the same as 3.3.1 TOP Menu For QuickTime Mode.

3.6 Left Side Menu:

3.6.1 Left Side Menu For IE browser

There are some basic operation icons listed on the left side menu as below:

Click this one, you can view the main channel of the camera you login to, move the mouse to the

icon, the frame will change to red color .

Click this one; you can view 4 Channels of cameras that are connected, from CH1 to CH4. Move

the mouse to the icon, the frame will change to red color .

Click this one; you can view 9 Channels of cameras that are connected, from CH1 to CH9. Move

the mouse to the icon, the frame will change to red color .

NOTE: If you want to view 4/9 channels, you should set the Multi-Device firstly (See section 4.13 Multi-Device

Settings).

Brightness: set value from 0 to 255, click the icon, it will change back to the factory settings.

Contrast: set value from 0 to 255, click the icon, it will change back to the factory settings.

Hue: set value from -128 to 127, click the icon, it will change back to the factory settings.

Saturation: Set video saturation here.

3.4.2 Left Side Menu for Safari, Chrome, Firefox:

There are some basic operation icons listed on the left side menu as below:

Figure 4.4

Figure 4.6

Brightness: set value from 0 to 255, click the icon to go back to the factory settings.

Contrast: set value from 0 to 255, click the icon to go back to the factory settings.

Hue: set value from -128 to 127, click the icon to go back to the factory settings.

Saturation: Set video saturation here.

4. SETTINGS

4.1 Status----Device Info.

Click “ Settings” icon select “Status”, it will show the basic information such as “Device ID”,

“Device Client Version”, “Device System Version”, “Description”, “IP Address”, “UPNP Status”, “DDNS

Status” etc.

Default device name is “IP Camera”, users can change the camera’s description here, picture as below:

4.1.2 For IE, camera will show as below:

Figure 4.7

4.1.3 For Safari, Chrome, Firefox, camera will show like picture as below:

Figure 4.8

4.2 Setup

4.2.1 User Permission

User can set 10 different usernames and passwords for different permission; Permission:

Administrator,Operator; Visitor;

Super Administrator：Every device has a super administrator, it has the highest permission, can set all the

parameters.

Administrator：Lower permission than super administrator, it can set most of the parameters except adding

or editing other administrator accounts.

Operator: Lower permission than administrator, can do some operation such as pan/tilt control and set some

parameters.

Visitor: The lowest permission, only can view live video, can’t control the pan/tilt, parameter settings etc.

4.2.2 Multi-Device Settings

Note: Multi-Device only can be set under IE Browser, for Firefox, Safari, Chrome, you cannot see

these setting, as they do not support ActiveX.

Click “Multi-Device Settings” to enter the interface:

If you have more cameras in same LAN network, software can auto-detect them and list in “Device List in

LAN”

Enable the channel you want to add; Choose the IP, input host(for camera in different network, you will need

to input external ip address/DDNS address), web port, media port, username, and password manually, click

Add to submit.

4.2.3 Date & Time

Date Time: Display the current date and time

Time Zone: Set the current time zone Selest the working time server.

Time Mode: Can choose PC Time or NTP Time.

PC Timing: Camera will set the time the same as your PC.

NTP Server: User will need to select a working time server, and select the time zone.

4.2.4 Audio Settings

External Headset: User need to enable this feature, and connect external audio device like speak, Mic. So

that this feature work.

Built-in Headset: This means the built-in Headset port; with located in the cable. User can connect to the

audio devices;

Microphone Volume: User can adjust the volume of Microphone.

Speaker Volume: User can adjust the volume of Speaker.

4.3 Network Settings

4.3.1 IP

Network Type: User can set Dynamic Address to obtain IP directly from router, or set a Static IP manually.

Media Port: User can set the Media port to transfer video if need to view camera remotely.(Work with DDNS

or external IP)

Web Port: User can set the web port to transfer video if need to view camera remotely.(Work with DDNS or

external IP)

Onvif: User can set Onvif port to work with other Onvif device like NVR..etc;

RTSP Port: Default 554;

DNS server: User can change DNS IP settings.

4.3.2 Wireless Settings

Click the icon “Search” to scan the wireless network in this environment automatically.

Using Wireless Lan: Set Wi-Fi ON/OFF.

SSID: the ID of Wireless network, it should be the same SSID as the connected Wi-Fi router.

Network Type: Two modes:

1. Infra (Infrastructure Mode), if using normal AP, choose Infra mode.

2. Ad-Hoc Mode. If using point-to-point transmission, choose Ad-Hoc mode.

The factory setting is Infra.

● Encryption: WEP, TKIP, AES optional.

● Authentication: WEP: Open System or Share Key. TKIP (AES): WPA-PSK or WPA2-PSK.

● Select Key: Choose the channel of WEP share Key.

● Key: Input the key the same as the settings in your router.

All the Wi-Fi encryption mode settings should be the same as your Wi-Fi router, and different encryption has

different authentication menu.

4.3.3 Upnp Settings

Enable UPNP: Set UPNP function ON/OFF.

Select it to enable UPNP, then the camera will do port forwarding automatically.

It’s helpful for using DDNS, if your router support UPNP, then you no need do port forwarding in router.

NOTE: Here UPNP only for port forwarding now. It has much relation with security settings of your router,

make sure the UPnP function of router is ON.

ATTENTION: If your router doesn’t support UPNP function, it may show error information. So we recommend

you do port forwarding manually in your router.

4.3.4 DDNS Settings

There are 2 options:

Factory DDNS: This domain is provided by the manufacturer.

Third Party DDNS: This domain is provided by a 3rd party, such as Dyndns, 3322 etc.

● Enable DDNS: Set DDNS function ON/OFF.

● DDNS Server Type: Set DDNS server type, such as factory DDNS or third party DDNS server provider.

● DDNS User: Registered user name from DDNS server. (If you use factory DDNS, it can’t be modified.)

● DDNS Password: Registered password from DDNS server. (If you use factory DDNS, it can’t be modified.)

● DDNS Host Name: Domain name set by user. (If you use factory DDNS, it can’t be modified.)

For the third party DDNS, you have to register an account first, keep the user, password, host, then input it.

NOTE: Only one DDNS can be chosen, for example, if you use manufacturer’s DDNS, the 3rd one won’t work,

if you use a 3rd DDNS, the manufacturer’s one won’t work.

4.3.5 P2P Settings

User can see and change P2P GUID here

Factory will provide a factory P2P GUID for free using. Default user: admin; password: pylecam;User can

change the password here or change a new P2P GUID here.

4.3.6 FTP Settings

Set FTP service, Snapshots will be delivered to appointed FTP server when alarmed.

Enable FTP: Set FTP function ON/OFF.

FTP Server: Set FTP server address.

FTP Port: Set the port of FTP server, default is 21.

FTP User: Set the user name of FTP server.

FTP Password: Set the password of FTP server.

Upload Folder: Set the path of remote FTP server. Make sure that the folder you plan to store images exists.

(The camera cannot create the folder itself). Also, the folder must be erasable.

FTP Mode: It supports standard (POST) mode and passive (PASV) mode.

Click save to submit, click test to check the settings.

NOTE: When alarmed, there will be 3 snapshots sent to the FTP server every 1 second

4.3.7 E-mail(SMTP) Settings

Enable Email: Set e-mail function ON/OFF.

Sender: Set sender’s name or email address

Sender’s email: Set sender’s email address.

Receiver: Set receiver’s email box. (Supports 3 receivers’ emails simultaneously)

SMTP Server: The sender address SMTP server.

SMTP Port: The sender’s SMTP Port, usually is 25, some SMTP servers have their own port, e.g., the smtp

port for Gmail is 465.

Auth User: Verify the user settings.

SMTP Username: Set sender’s user name or email address.

SMTP password: Set sender’s email address password.

Note: User can save the settings first, then click Test buttom to see if settings working. If not, pls double check

your settings or spelling.

4.4 Video Info.

Click “Video Info” to enter the interface as below:

There are two options for stream, Main-Stream and Sub-Stream, you can set the stream based on the actual

operation environment, for example, if the bandwidth is good enough, set Main-Stream as Initial-Stream, or

choose Sub-Stream if better.

Set the parameters of Main-Stream and Sub-Stream as below:

Resolution: 1280 x 720, 640 x 368, 320 x 208 optional.

Frame Rate: Set the frame rate according to the bandwidth. Frame rate could be “Auto” or “from 1 fps to 30

fps (Real time)”. If the network situation is not ideal, you can reduce the frame rate to control the coding rate,

make the moving pictures smoother.

Bit Rate: Higher bite rate means better quality images, but takes more bandwidth, so adjust the settings

according to the actual bandwidth available. The range of bit rate from 128 Kbps ~ 4 Mbps.

Image Quality: Better image quality, higher bit rate value, but it will take more bandwidth, the image quality

parameters could be set as below:

NOTE: When the device runs, only can select Bit Rate or Image Quality either.

4.5 Alarm Settings

4.5.1 Motion Detection

Motion Detection Zone Armed:

Can set all zones to be armed, or a specified zone armed.

Before setting a specified zone, you should set "Motion Detection" to "ON", then press left mouse, drag the

mouse onto video area to set the detection zone, and save it, supports 3 areas.

● Detect All: Setting the whole video window as the motion detect armed zone.

● Clear Detect: Clear all armed zone.

● Motion Detection: Set motion detection armed function ON/OFF.

● Sensitivity: Set detection sensitivity as Low, Middle, High, Higher, Highest.

● Alarm Duration: Set each alarm duration, can be forever, 5s, 10s, 15s, 30s, 60s.

Action with Alarm

These are linkage actions optional for motion detection. User can select the alarm relative alarm convience to

them.

Alarm output: Select it to enable alarm output, unselect to stop.

SD-Card Record: Select it to enable record to SD card, unselect to stop.

Send E-mail: Select it to enable E-mail alert function, unselect to stop.

FTP Upload: Select it to enable FTP upload function, unselect to stop. .

Click Save to save all the settings.

Click Update to refresh the settings.

4.5.2 Alarm Settings

External Alarm: Set external alarm function ON/OFF.

● Alarm Duration: Set external alarm output duration (Relay close time), can be Forever, 5s, 10s, 15s, 30s,

60s.

● Lose SD-Card Alarm: Set alarm triggered ON/OFF if the SD-Card is lost.

● Alarm Input: Set alarm input ON/OFF, it supports NO/NC external alarm device, choose the correct mode

to make sure it works well, it refers to the I/O pin6 (Input2) and pin7 (Input1).

Alarm output: Select it to enable alarm output, unselect to stop.

SD-Card Record: Select it to enable record to SD card, unselect to stop.

Send E-mail: Select it to enable E-mail alert function, unselect to stop.

FTP Upload: Select it to enable FTP upload function, unselect to stop. .

Click Save to save all the settings.

Click Update to refresh the settings.

4.6 Record

4.6.1 Local Settings

Note: This feature will suitable for IE only, as other broswers not support IE activeX.

Enable Alarm Record: Camera will record to the path user set when Alarm happens.

Alarm Record time: User can set the record time when Alarm happens. Such as 2 mins.

Manual Record Pack time: User can set the manual record time, such as 2 hours. Once click the “Record”

button under the live video screen, camera will record as long as user set.

Path: This belongs to the PC path, user can set the PC path to store all records.

4.6.2 SD Card info

Device Name: Display the name of SD card.

Total Size: Display the total size of SD card

Balance Space: Display the free space of SD card

Status: Display the state of SD card.

Format: Click it to delete all data and format the SD card. (All data will be lost if formatted).

Open Auto cover: Set SD card auto cover when it’s full.

Open Pre-recording: Set Pre-recording function (Record the video before alarm triggered).

Pre-recording Time: Set the Pre-recording time, can be from 1 to 6 seconds.

Record Stream: Choose the stream here:Main Stream and Sub Stream.

4.7 System

4.7.1 Log

Log provides information of camera, login, log out, alarm, power on/off..etc;

4.7.2 Auto Maintain

Auto Maintain provides an auto protection of hardware; Set a time such as 24:00; Then camera will auto

reboot; and refresh the hardware proformance.

4.7.3 System

Reboot Device: Camera will get reboot.

Restore factory settings: User can restore factory settings once forget password, settings..etc.

Upgrade Device Firmware: To upgrade or degrade the camera firmware.(The firmware needs to store in the

same camera you are viewing camera.)

Upgrade Device Web ui: To upgrade or degrade the camera web ui. (The firmware needs to store in the

same camera you are viewing camera.)

5. PLAYBACK for IE browser only

Note: Playback function shows under IE ActiveX mode only. Other broswers not support this feature.

Click login the playback interface, this is for SD Card files playback. So If User not have

SD card in the camera or not have any file in SD card, will not work.

Search Mode: User can search the record, snapshot..etc by different methods.

Search Type: External Alarm and Motion detection optional; Select External Alarm; Camera will

search the alarm file from External alarm which comes from other device; Select motion detection,

Camera will search the alarm file from motion detection.

Search All: Camera will search all file in SD Card.

File type: External Alarm and Motion detectio optional. This option works only work when user select

Search Type from Search mode

Begin Time and End Time: This feature work when user select Search Time from Seach mode; Select

a begin time, and end time, camera will search these files in the time area.

Click “OK” icon, will pop-up a window for search file, set the mode or time, click OK to submit, then all

the correlative files will be listed on the left side.

After searching, files will be listed on the left side window, choose the file, double click it or click play icon

to start replay. Users can check the replay file information here, do other operation such as Stop,

Pause, Previous, Next, Fast Backward, Fast Forward etc.

6. FREQUENTLY ASKED QUESTIONS

1. I have forgotten the administrator username and/or password

There is a [RST] button on the rear panel, keep the power on, hold the reset button for 30 seconds, it will

restore back to factory default settings as below:

Username: admin

Password: pylecam

NOTE: Please don’t press RST button unless you are sure you want to do it.

2. There is no picture displayed in IE browser (For IE only)

It maybe the ActiveX problem,

If using the IE browser for the first time, you should install the ActiveX control, details as below:

Before login, click the ActiveX icon at the right side of interface to download, save the file, run

it to install the ActiveX.

3. Fail to visit IP camera via IE after upgrading (For IE Only)

Solution: Clear the browser buffer.

Steps: Open IE>click “Tools”> “Internet Options”>“General”>“Delete”> “Internet temporary files”, delete

the cookies and temporary files, then click “OK” and re-login.

4. The video is not smooth

Possible reason 1: The frame rate value is too small.

Solution: Increase the frame rate value.

Possible reason 2: Too many users are connecting to the device.

Solution: Close some connection or reduce the video frame rate.

Possible reason 3: Network bandwidth is too low, lots of lost packets.

Solution: Reduce the video frame rate or video compression bit rate.

5. Fail to visit IP camera via IE browser

Possible Reason 1: Network is disconnected.

Solution: Connect your PC to network, check whether the network works well or not. Check if there’s a

problem with the cable connection, or network problem caused by PC virus.

Possible reason 2: IP Address has been occupied by other devices.

Solution: Stop the connection between IP camera and network; connect the IP camera to PC.

Directly reset IP address according to the proper operations recommended.

Possible reason 3: IP addresses are in different subnets.

Solution: Check IP address, Subnet masking and Gateway.

Possible reason 4: Physical address of network conflicts with the IP camera.

Solution: modify the physical address of IP camera.

Possible Reason 5: Web port has been modified.

Solution: Contact as Network Administrator to obtain related information.

Possible Reason 6: Unknown.

Solution: Press RESET to restore to factory settings then connect it again, the default IP address is

192.168.1.155, subnet mask is 255.255.255.0

6. The color of image is abnormal (Green or other color)

Sometimes the IP camera images cannot be displayed properly because of different graphics cards, the

images appears to be green or other colors, then you should run the program “Config.exe” from the

downloaded OCT files.

(or run C:\windows\system32\Config.exe) to set the following parameters for the display buffer:

auto-detection, used display card memory or system memory, then run IE, connect IP camera again.

7. There is no voice while monitoring

Possible Reason 1: No audio input connection.

Solution: Check audio connection of the host.

Possible Reason 2: the relative audio option of IP camera is OFF.

Solution: Check audio parameter settings to see if you have set the audio option ON, but without external

audio input.

8. Image processing doesn’t work properly

Possible Reason 1: System problem, DirectX function is disabled, which will cause slow display of images

and abnormal color.

Possible Reason 2: Hardware problem, graphics card doesn’t support image acceleration and hardware

zooming functions. (For hardware issue, the only solution is to change your graphics card).

Solution: Install DirectX image driver, then click “Start”>”Run”>input “dxdiag”, set enable "DirectDraw

Acceleration" "Direct3D Acceleration" "AGP Texture Acceleration" functions.

Figure 13.0

Note: If you are unable to do it, it means your DirectX is not installed properly or hardware doesn't support this

function.

9. Fail to use DDNS

Possible Reason 1: The PC or IP Camera can’t connect to the internet.

Solution: Check the internet connection and settings.

Possible Reason 2: Port forward is not set in router.

Solution: Set the port forward of extranet in router correctly.

For example, if IP Camera address is: 192.168.1.100, Media port is 38401, Web port is 85, factory DDNS is

http://test.aipcam.com.

Set Port Forwarding in the router.

This is an important step. You need to set port forwarding in your router, to refer to the IP of your camera

correctly, for DDNS to work. There are so many kinds of routers, so it’s difficult to show fixed steps, but here

are some samples of different router’s port forwarding settings, just for reference:

TP-LINK:

1. Login to the router.

2. Choose “Forwarding”, select “Virtual Servers”

3. Click the Add New button, pop-up below:

Figure 13.1

Fill in the service port (don’t use 80), IP address of the camera, then click Save

NOTE: The port and IP address should be the same as the camera.

Fill in the web port, for example port 85, IP address as 192.168.1.100, click Save.

(1) Repeat step 3 above, it will pop-up the window again, fill in the media port as 38401, IP address as

192.168.1.100, then save.

(2) Then check the “Device Info” –“DDNS Status”,

It will show DDNS: http://test.aipcam.com:85 , input this link in IE, then you can visit this camera remotely.

BELKIN:

1. Login to the router.

2. Choose “Firewall”, select “Virtual Servers”

3. Input the port (don’t use 80) and IP address, then click save.

NOTE: The port and IP address should be the same as the camera.

Figure 13.2

DLINK:

1. Login to the router.

2. Choose “Advanced”, select “Virtual Servers”

3. Input the port, IP address, Protocol, then click save.

NOTE: The “public port” & “private port” should be the same as camera’s port, choose the

protocol to be “both”.

Figure 13.3

7. SPECIFICATIONS

Image Sensor

1/4" Color CMOS Sensor

Display Resolution

1280 x 720 Pixels (1000K Pixels, i.e. 1.0 Megapixel)

Lens

3.6mm

Mini. Illumination

0.5 Lux

Viewing Angle

60-90 Degree

Audio

Input

Not supported

Output

Not supported

Audio Compression

ADPCM

Video

Image Compression

H.264, MJPEG

Image Frame Rate

30fps (VGA),30fps (QVGA)

Resolution

1280 x 720 (VGA), 640 x 368 (VGA), 320 x 208 (QVGA)

Flip Mirror Images

Vertical / Horizontal

Light Frequency

50Hz, 60Hz, Outdoor

Video Parameters

Brightness, Saturation, Contrast, Hue

Communication

Ethernet Interface

Build in 10/100Mbps,Auto MDI/MDIX , RJ-45

Supported Protocol

TCP/IP HTTP DNS DHCP PPPoE SMTP FTP SSL TFTP NTP

ARP/RARP NFS RTSP RTP RTCP

Compress rate level

128Kbps～4Mbps

Wireless Standard

IEEE 802.11b/g/n

Data Rate

802.11b: 11Mbps (max.), 802.11g: 54Mbps (max.), 802.11n: 150Mbps (max.)

Wireless Security

WEP & WPA WPA2 Encryption

Physical

Pan/Tilt Angle

Not supported

Infrared Light

24 IR LEDs, Night visibility up to 15 meters

Alarm Input

Not supported

Alarm Output

Not Supported

Power

Power Supply

DC 5V/2.0A (EU,US,AU adapter or other types optional)

Power Consumption

7 Watts (Max.)

Environment

Operate Temper.

0° ~ 55°C (14°F ~ 131°F)

Operating Humidity

20% ~ 85% non-condensing

Storage Temper.

-10°C ~ 60° (14°F ~ 140°F)

Storage Humidity

0% ~ 90% non-condensing

PC System

Requirements

CPU

2.0GHZ or above (suggested 3.0GHz)

Memory Size

256MB or above (suggested 1.0GHz)

Display Card

64M or above

Supported OS

Microsoft Windows 2000/XP/Vista/7

Browser

IE6.0/7.0/8.0/Firefox/Safari/Google chrome or other standard browsers

Certification

CE, FCC, RoHS

8. OBTAINING TECHNICAL SUPPORT

We hope your experience with your IP network camera is enjoyable, but if you experience any issues or have

any questions that this User's Guide has not answered, please email us.

If your camera does not support some special functions shown in this manual, please contact our technical

support team to obtain the latest Firmware and WEB UI file for upgrading.

Statement: If you found any bug of software, pls kindly not discuss in the public place or

website, contact us by email or phone, we will give you a quick shot.

FCC Caution

THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES.

OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS:

(1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND

(2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT

MAY CAUSE UNDESIRED OPERATION.

This equipment generates and uses radio frequency energy, and if not installed and used properly, that is, in

strict accordance with the manufacturer’s instructions, it may cause interference to radio and television

reception. It has been type tested and found to comply with the limits for remote control devices in accordance

with the specifications in Sub-Parts B and C of Part 15 of FCC Rules, which are designed to provide

reasonable protection against such interference in a residential installation. However, there is no guarantee

that interference will not occur in a particular installation. If this equipment does cause interference to radio or

television reception, which can be determined by unplugging the equipment, try to correct the interference by

one or more of the following measures.

• Reorient the antenna of the radio/TV experiencing the interference.

• Relocate the equipment with respect to the radio/TV.

• Move the equipment away from the radio/TV.

• Plug the equipment into an outlet on a different electrical circuit from the radio/TV experiencing the

interference.

• If necessary, consult your local dealer for additional suggestions.

NOTE: Modifications to this product will void the user’s authority to operate this equipment.

PIPCAM PIPCAM8, PIPCAMHD17, PIPCAMHD45, PIPCAMHD46, PIPCAMHD47 Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual