Pinnacle Systems NEXIS File Gateway - 7.2 User's Guide

Avid® NEXIS™ File Gateway

Setup and User’s Guide

Version 7.2

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

Part of the software embedded in this product is gSOAP software.

THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

The following disclaimer is required by the Independent JPEG Group:

This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided " as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided " as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED " AS IS" , WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

Avid, the Avid Logo, Avid Everywhere, Avid DNXHD, Avid DNXHR, Avid NEXIS, AirSpeed, Eleven, EUCON, Interplay, iNEWS, ISIS, Mbox, MediaCentral, Media Composer, NewsCutter, Pro Tools, ProSet and RealSet, Maestro, PlayMaker, Sibelius, Symphony, and all related product names and logos, are registered or unregistered trademarks of Avid Technology, Inc. in the United States and/or other countries. The Interplay name is used with the permission of the Interplay Entertainment Corp. which bears no responsibility for Avid products. All other trademarks are the property of their respective owners. For a full list of Avid trademarks, see: http://www.avid.com/US/about-avid/

legal-notices/trademarks.

Apple, Macintosh, and Safari are either registered trademarks or trademarks of Apple Computer, Inc., registered in the U.S. and other countries. HP is a registered trademark of Hewlett-Packard Company. Intel is a registered trademark of Intel Corporation. Java is a trademark of Sun Microsystems in the United States and/or other countries. Kingston is a registered trademarks of Kingston Technology Corporation. All other marks may be the property of their respective titleholders. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners.

Avid NEXIS File Gateway Setup and User’s Guide • Created 1/20/17 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

If You Need Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Avid Training Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 1 Avid File Gateway Server Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

File Gateway Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

File Gateway Server Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

File Gateway Server Rear Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

File Gateway Server Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Customer Responsibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Customer-Supplied Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Security Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Cabling Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 2 Connecting the File Gateway Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Rack Mounting the File Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Rack-mount Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Positioning the server in the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Separating the Slide Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Attaching Inner Slide Rails to the File Gateway Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Attaching the Outer Rails to a Square-Hole Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Attaching the Outer Rails to a Round-Hole Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Securing the File Gateway Server in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Keyboard, Monitor, and Mouse Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Switched Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Setting Up Separate Network Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

File Gateway Server Settings for CIFS, FTP, and Avid NEXIS Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter 3 Installing the File Gateway Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Installing the Client and File Gateway Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Creating Windows Users and User Groups on the File Gateway Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Checking The File Gateway Service (Reference) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Intel Pro 1000 Network Adapter Settings (Reference) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Chapter 4 Configuring the Server for CIFS Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Setting the Client Manager Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Adding Users and Setting Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Setting CIFS User Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Mapping Network Workspaces on CIFS Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Chapter 5 Configuring the Server for FTP Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

About the FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Creating FTP Sites (Virtual Directories) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Configuring FTP Directory Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Disabling Anonymous FTP Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Creating a Virtual Host Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Accessing a Workspace Using FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Accessing a Workspace from an FTP Client Using a Command Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Accessing a Workspace from an FTP Client Using a Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Appendix A Dimensions and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Dimensions and Weight Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Electrical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Uninterruptible Power Supply (UPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Appendix B Recovering the Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Reinstalling the Windows Storage Server 2008 R2 Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Configuring the System Drive Using Windows 2008 Storage Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Appendix C Safety and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Warnings and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Proposition 65 Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Class A Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Class B Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Canadian Notice (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Class A Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Class B Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

LED Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

European Union Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Disposal of Waste Equipment by Users in the European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Argentina Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Japan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Class A Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Korean EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Class A Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Taiwan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Using This Guide

The Avid NEXIS File Gateway server enables network users to access the Avid NEXIS workspaces in a non-realtime scenario. The Avid NEXIS media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected workstations.

This document describes the features for all Avid NEXIS shared storage networks. Therefore, your

system might not contain certain features that are covered in the documentation.

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published.

Always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view the online

versions, visit the Knowledge Base at www.avid.com/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download upgrades, and to read or join online message-board discussions.

Accessing the Online Documentation

The Avid online documentation contains all the product documentation in PDF format. You can access the documentation from the Knowledge Base site specific to your release. Download and install Acrobat Reader before you access the PDF documentation.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

Avid Training Services

1 Avid File Gateway Server Overview

System disk (ID 1)System disk (ID 0)

Control panel

BCA

GHDFE

HALT

RST

The Avid NEXIS File Gateway server enables network users to access Avid ISIS and Avid NEXIS workspaces in a non-realtime scenario. Depending on the access permission, network users can read, write, and delete files on workspaces without using up Avid NEXIS client licenses. This chapter provides an overview of the Avid NEXIS File Gateway server.

The File Gateway is a separate server that is attached to a switch connected to your Avid NEXIS system. If you already have an AS3000 server in your environment, left over from use in an Avid ISIS environment, you can redeploy it for Avid NEXIS use. Unlike in some Avid ISIS environments, you cannot install the File Gateway software on the Avid NEXIS system.

File Gateway Server

The File Gateway server is 1U high (see “File Gateway Server Front Panel” on page 9) and allows users to move files between their local system and Avid NEXIS workspaces over the network using Common Internet File System (CIFS), File Transfer Protocol (FTP), or both. The File Gateway server does not store the files; files are stored in the workspaces within the Avid NEXIS engines.

The File Gateway server supports only a 10GbE connection to a switch.

Connect the File Gateway server as a routed client in the Avid NEXIS environment. The File Gateway server allows FTP clients to access Avid NEXIS workspaces in a non real-time environment over a WAN/Internet. Avid provides no performance guarantees with Avid NEXIS when using an FTP client.

The default File Gateway server password is set to is-admin.

The Avid NEXIS systems, workgroup servers, and clients must all be synchronized with a common time-of-day. For information on setting the Network Time Protocol (NTP), see your Avid Administrator.

File Gateway Server Front Panel

The following figure shows the front view and control panel of the File Gateway server.

File Gateway Server Front View

File Gateway Server

The following table describes the control panel shown in the previous figure.

File Gateway Server Panel

Letter Component Description

A Universal Serial Bus (USB) port USB 2.0 device port on the front of the system supports one USB

device. Recommended for use when re-imaging the system drives or loading software. Two more USB ports are located on the back of the system.

B Halt or Non-maskable interrupt

(NMI) button

C System reset button Preforms a soft reset when pressed. Do not use this button unless the

D Four green network activity

LEDs

E Red System error LED Illuminates red when an error is detected with the system (fan, power

F System Drive activity LED Indicates drive activity from the onboard SATA controller and blinks

The halt or NMI signal halts the processor, which effectively halts the server. An NMI is the highest priority interrupt and cannot be masked by software.

If the Halt/NMI button is pressed, the NMI signal locks the

system and the system must be restarted to clear the interrupt.

system has had a fatal error and you need to restart. A soft reset restarts the system; it clears all active program memory (you lose unsaved work) and shuts down all active programs.

Illuminates green when a good network connection is established and blinks when there is network activity on the four built-in 1 GB network ports.

The number beside the LED corresponds with the number beside the network port on the rear of the enclosure. For example, Connector 1 is LED 1 on the front. See “File Gateway Server Rear Connections”

on page 10.

supply, temperature, voltage).

when either of the system drives is being accessed.

G System ID button When pressed it illuminates (blinks) blue and also illuminates an

LED on the rear of the enclosure. The rear LED is also blue and is visible on the lower left-hand side of the Ethernet ports inside of the enclosure. It is used to identify a system for servicing when it is installed in a high-density rack/cabinet populated with several other similar systems.

H Power button Press to turn on the enclosure. Power button illuminates green when

the power is on.

File Gateway Server Rear Connections

The following figure shows the rear panel of the File Gateway server and the function of each connection.

File Gateway Server Rear View

Power supplies

Slots not used

Serial Intel Pro Ethernet ports VideoUSB

File Gateway Server Client

A File Gateway uses a 10 Gb Ethernet connection to a switch to communicate with the Avid NEXIS architecture. The File Gateway server displays, creates, and delete files within the Avid NEXIS shared storage network system through the Windows operating system as shares that are mapped to drive letters.

Customer Responsibility

Before installing your Avid workgroup hardware, you are responsible for:

File Gateway Server Client

• Developing a floor plan for your hardware configuration. This includes the Avid workgroup and attached clients.

• Preparing your site to meet all the proper power, environmental, and space requirements for the Avid hardware and any attached Avid clients. To obtain site requirements for your Avid clients, see the Knowledge Base on the Avid Web site (www.avid.com).

• Obtaining a rack for mounting Avid products. For rack recommends, see “Rack Mounting the

File Gateway” on page 14.

Choose a rack that has recepta cle s an d plu gs ap propriate for the power requirements of the hardware you are purchasing.

• Obtaining a display for accessing the File Gateway server through the network.

• Obtaining and running all cables between the Avid hardware and any attached clients throughout your facility.

• Running all cables related to your LAN, and providing the proper network setup and connections.

• Installing and configuring any Ethernet routers or bridges, not supplied with the Avid

workgroup, before the Avid representative begins your system installation.

• Installing appropriate Ethernet connections within the areas where Avid workgroup and clients are being installed.

Avid is not responsible for installing or troubleshooting cables that you do not purchase from Avid. Avid also does not provide network services for your in-house network and strongly suggests you use a local service provider to install and set up network connections. Avid does supply networking services for any Ethernet connections between the Avid workgroup, its clients, and its servers.

Customer-Supplied Components

You must supply the following components in Avid shared storage environments and workgroups:

• Avid qualified or approved Gig-E Ethernet switch with 10 Gb ports

• Industry 19-inch standard rack

• Uninterruptible Power Supply (UPS)

• A keyboard, video, and mouse switch (KVM)

Security Considerations

Address all security concerns for the Avid hardware during site planning. Planning and implementing security for the hardware before installation helps you avoid disrupting or moving the hardware and users at a later time.

If you have a secured network area for the Avid hardware, you might need to arrange security clearance for the Avid administrators who access the hardware.

Cabling Considerations

When planning your cable routes, make sure your cables cannot be damaged by traffic or moving objects.

Network Configuration

Consider the following when setting up your network.

Computer Names

A hostname must comply with RFC 952 standards. For more information, see “Naming Conventions in Active Directory for Computers, Domains, Sites, and OUs” on the Microsoft Support Knowledge Base.

Entries on the DNS Server

Make sure that you correct any errors in DNS entries for name to IP resolution. The Avid network can become sluggish and unstable if there are incorrect entries in the DNS server for any of the computers in the environment.

If your work environment includes Avid Interplay servers you might need to configure your DNS

server to support Reverse Lookups. Reverse Lookup is required for the Interplay Framework.

Computers with Multiple Network Interfaces

Computers that have multiple network interfaces in use must be entered in DNS so that all IP addresses have the same hostname. The File Gateway should have separate and unique DNS entries for each network port IP address.

If you have multiple network interfaces on a computer and one is not used, use the Device Manager to disable the interface.

Network Configuration

Extended Network Environments

In an Avid NEXIS environment, if your network extends beyond switched or routed connections, you must configure a Layer 3 switch/router to communicate between the two subnetworks.

2 Connecting the File Gateway Equipment

This chapter explains how to rackmount and connect the system hardware.

Rack Mounting the File Gateway

The File Gateway server is designed for 19-inch (483-mm) rack configurations and requires one EIA rack unit (1U), or 1.75 inches (44.45 mm) of rack space. The rail kit installs into rails that are between 23 inches (584.2 mm) to 31 inches (787.4 mm) inches deep. An optional rail kit is available for racks that are up to 37 inches deep.

The File Gateway server includes rack mounting slide rails. If instructions are included with your rail kit, use them instead of the instructions included in this section. The standard rail configuration is for racks with square mounting holes. Optional brackets are included for racks with round holes. The rack-mounting kit requires mounting inner slide rails to the server and mounting outer slide rails to the rack. Once both the inner and outer rails are in place, slide the server with the inner rails attached into the outer rails. Secure the server in the front of the rack using the supplied screws.

The File Gateway server is designed to be installed horizontally in a rack. Installing the File Gateway server on an angle or in a sloped console causes the internal drives to wear faster than the intended life of the drive.

To ensure the stability of the rack enclosure, install the heaviest equipment at the bottom of the rack enclosure, and install lighter equipment in the middle and top.

Rack-mount Requirements

Avid recommends installing the Avid hardware in a rack, using the following guidelines:

• If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment might be greater than room ambient. Make sure the rack environment is compatible with the maximum ambient temperature (Tma) specified by the manufacturer.

• Avoid uneven mechanical loading.

• Make sure your rack enclosure is stable enough to prevent tipping over if using extending sliding rails.

• Follow the equipment nameplate ratings to avoid overloading the circuits.

• Maintain reliable grounding of rack-mounted equipment, especially regarding supply connections other than direct connections to the branch circuit (for example, power strips).

• Avid airflow is from the front of the enclosure to the rear. Make sure nothing blocks airflow to the front panel surface and the rear.

Rack Mounting the File Gateway

• For normal operation, maintain approximately 2 feet (0.6 meters) of open space in front of and behind the rack. This allows free access to the components in the rack for operating changes or adjustments. For service, maintain approximately 3 feet (1 meter) of open space in front of the rack and 2 feet (0.6 meters) of open space behind the rack. This allows for the removal of any component that needs to be replaced.

• Allow at least 0.5 in (1.3 cm) clearance on top of the enclosure for cover removal.

T o ensur e the stability of the rack enclosure, install the heaviest equipment in the l ower sections of the rack enclosure. Install lighter equipment in the middle and upper sections.

For information about power specification and dimensions see “Specifications and Notices” on

page 61.

Positioning the server in the Rack

t Select a position in the rack where the File Gateway server is at the proper baseline position.

Positioning the File Gateway Server

3U1 3/4 in

5/8 in

1/2 in

5/8 in

1/2 in

5/8 in

1/2 in

5/8 in

1/2 in

Rack mounting rail hole spacing

1 3/4 in

EIA rack unit

Rack mounting rail

System Director front panel mounting hole

Baseline position is between two 1/2inch holes.

Separating the Slide Rails

Separate the slide rails and attach the inner “movable” section to the File Gateway server and the outer “fixed” section to the rack rails.

To separate the slide rails:

1. Slide the slide rail completely open.

2. Press the spring clip on the inner slide rail as shown in the illustration.

The spring clip is shown in the closeup in the following figure.

Separating the Slide Rails

3. Pull and separate the two halves.

4. Repeat these steps to separate the second slide rail.

Rack Mounting the File Gateway

Attaching Inner Slide Rails to the File Gateway Server

Attach the inner slide rails that were separated from the outer slide rails to the File Gateway server.

To attach the inner slide rails:

1. Position the inner slide rail against the side of the server so that the screw holes are toward the rear of the server, and the front of the slide rail fits over the tab at the front of the server.

2. Secure the inner slide rail to the server with two of the small screws.

The rail kit might contain more screws than needed.

Attaching the Inner Slide Rails

3. Repeat this procedure to attach the other inner slide rail on the other side of the server.

Attaching the Outer Rails to a Square-Hole Rack

If your mounting rails have round holes, see “Attaching the Outer Rails to a Round-Hole Rack” on

page 18.

To attach the outer slide rails to the rack with square holes:

1. Align the outer slide rail bracket assembly with the front rack-mounding holes.

Have someone help you hold the slide rails level while you are positioning them in the rack.

2. Slide the square tabs through the holes in the front, vertical rack-mounting rail.

Positioning the Outer Slide Rail with the Front Rack-Mounting Rail

Rack Mounting the File Gateway

3. Push the outer rail towards the outside of the rack, to secure the outer rail in place

Insert the Outer Slide Rail to the Front Rack-Mounting Rail

4. Adjust the outer slide rail bracket assembly to the rear mounting rail.

5. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.

Securing the Outer Slide Rail to the Rear Rack-Mounting Rail

Round hole adapter

Outer slide rail bracket assembly

Bracket assembly tabs

6. Repeat this procedure to attach the second outer slide rail on the other side of the rack.

Attaching the Outer Rails to a Round-Hole Rack

To attach the outer slide rails to the rack with round holes:

Rack Mounting the File Gateway

1. Locate the four round hole adapters (in the accessory kit's plastic bag, not in the rack mount kit box) and position the adapter on the end of the outer slide rail bracket assembly as shown in the following illustration.

Attaching the Round Hole Adapter to the Bracket Assembly

2. With the bracket assembly tabs aligning with the cut-out in the round hole adapter, swing the adapter so that the holes face the front of the bracket assemble as shown in the following illustration.

Positioning the Round Hole Adapter

+ 39 hidden pages

Pinnacle Systems NEXIS File Gateway - 7.2 User's Guide

Contents

Using This Guide

If You Need Help

Accessing the Online Documentation

Avid Training Services

1 Avid File Gateway Server Overview

File Gateway Server

File Gateway Server Front Panel

File Gateway Server Rear Connections

File Gateway Server Client

Customer Responsibility

Customer-Supplied Components

Security Considerations

Cabling Considerations

Network Configuration

2 Connecting the File Gateway Equipment

Rack Mounting the File Gateway

Rack-mount Requirements

Positioning the server in the Rack

Separating the Slide Rails

Attaching Inner Slide Rails to the File Gateway Server

Attaching the Outer Rails to a Square-Hole Rack

Attaching the Outer Rails to a Round-Hole Rack