Pinnacle Systems NEXIS - 7.9 Administrator’s Guide

Avid® NEXIS

Administration Guide

Version 7.9

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents.

This guide is protected by copyright. This guide is for your personal use and may not be reproduced or distributed, in whole or in part, without permission of Avid. Reasonable care has been taken in preparing this guide; however, it may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. disclaims liability for all losses incurred through the use of this document. Product specifications are subject to change without notice.

Part of the software embedded in this product is gSOAP software.

THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

The following disclaimer is required by the Independent JPEG Group:

This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided " as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided " as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED " AS IS" , WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

This product may include the JCifs library, for which the following notice applies:

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks

Avid, the Avid Logo, Avid Everywhere, Avid DNXHD, Avid DNXHR, Avid Nexis, AirSpeed, Eleven, EUCON, Interplay, iNEWS, ISIS, Mbox, MediaCentral, Media Composer, NewsCutter, Pro Tools, ProSet and RealSet, Maestro, PlayMaker, Sibelius, Symphony, and all related product names and logos, are registered or unregistered trademarks of Avid Technology, Inc. in the United States and/or other countries. The Interplay name is used with the permission of the Interplay Entertainment Corp. which bears no responsibility for Avid products. All other trademarks are the property of their respective owners. For a full list of Avid trademarks, see: http://www.avid.com/US/about-avid/legal-notices/trademarks.

The following disclaimer is required by Apple Computer, Inc.:

APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.

Avid NEXIS Administration Guide Version 7.9 • Created 9/14/17 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

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Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Who Should Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Symbols and Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

If You Need Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Avid Training Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Chapter 1 Configuring the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Creating the Avid NEXIS File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Binding the Media Packs to the File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Configuring External Authentication of Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Receiving Notification of System Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Configuring the Notification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Filtering the Error Notification Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Adding Contact and Email Address Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Enabling Link Aggregation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Securing an Avid NEXIS Infrastructure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Securing Access to the Management Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Changing the BMC Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Chapter 2 Working with the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Opening the Management Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Understanding the Management Console Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

System Status Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

System Status Console Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Navigation Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Main Tools Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Accessing Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Session Counter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Customizing the Management Console Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Moving Columns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Showing and Hiding Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Sorting Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Filtering the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Updating the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Selecting Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using Context Menus to Perform Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Guidelines for Names and Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Management Console Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Configuring Management Console Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Configuring the Agent Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chapter 3 Managing Storage Groups and Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Storage Group Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Managing Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Creating a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Renaming a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Adding Unassigned Media Packs to Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

About Removing Media Packs from Storage Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Removing Media Packs from a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Removing All Media Packs in an Engine from All Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Displaying Storage Group and Media Pack Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Storage Groups List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Deleting Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Managing Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Workspace Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Workspace Protection Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Creating a Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Displaying Workspace Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Workspaces List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Resizing a Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using the Workspace Size Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Duplicating a Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Deleting a Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Renaming a Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Setting Event Triggers for a Workspace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Managing User Access Privileges for Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Setting or Changing Workspace Access Privileges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Workspace Redistribution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

About Configuration Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Redistribution Reference Information and Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Performing a Full Redistribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Suspending Redistribution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Resuming Redistribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Verifying Redistribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Monitoring Redistributions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Redistribution Status Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Chapter 4 Managing Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Users List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

User Details Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Creating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Duplicating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Changing User Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Deleting Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Disabling Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Displaying User Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Managing LDAP Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Installing the LDAP Sync Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Opening the LDAP Sync Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Using the LDAP Sync Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Changing the Account Synchronizer Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Synchronizing LDAP and Avid NEXIS Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Importing LDAP Users with Incorrectly Formatted LDAP UIDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Disconnecting and Reconnecting the LDAP Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Managing User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Adding User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Modifying User Group Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Deleting User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Displaying User Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Managing Bandwidth Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Bandwidth Limits Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Displaying Bandwidth Limits Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Adding a Bandwidth Limit Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Changing a Bandwidth Limit Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Deleting a Bandwidth Limit Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Chapter 5 Managing Avid NEXIS Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Managing Engines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Engine List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Displaying Engine Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Engine and Storage Controller Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Upgrading an Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Upgrading a Single Engine ISIS | 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Upgrading a Multi-Engine ISIS | 1000 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Upgrading an Avid NEXIS System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Removing an Engine from the Engine List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Managing Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Storage Controllers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Displaying Storage Controller Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Managing Media Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Media Packs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Displaying Media Pack Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Media Pack Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Displaying Drive Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

SSD Health. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Disk Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Identifying the Slot Number for a Failing or Failed Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Clearing a Foreign Disk Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Unbinding Media Packs from the Avid NEXIS File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Clearing Network Degraded Status Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Removing Orphaned Media Packs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Cleaning Up Files (Manually Rectifying Files) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Chapter 6 Managing Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Monitoring System Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Connection Status Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Monitoring Client Bandwidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Client Bandwidth List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Scaling the Bandwidth List Graph Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Displaying Client Bandwidth Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Chapter 7 System Monitoring and Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Hardware Monitoring Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Displaying System Status History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Testing the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Displaying System Director Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Displaying System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Displaying or Clearing the System Logs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Displaying Administration Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Using the Administration Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Capturing System Information (Avid NEXIS Snapshots). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Creating, Displaying, and Deleting Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Working with Snapshot Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Avid NEXIS Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Installing the Avid NEXIS Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Opening the Avid NEXIS Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Connection Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Log Aggregator Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Using the Log Aggregator Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

vii

Displaying Aggregate Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Running Tests with the Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Updating the Disk Analyzer Tool Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Saving Disk Analyzer Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Media Pack Parameters Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Using the Media Pack Parameters Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Retrieving Media Pack Flag Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Media Pack Log Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Creating a Metadata Dump File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Restoring the File System (Support Use Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Using the Client Profiler. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Understanding the Profile Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Chapter 8 Avid NEXIS Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Opening the Avid NEXIS Agent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Understanding the Agent Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

STATUS Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

CONFIGURE Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

STATISTICS Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

TOOLS Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

LOGGING Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

ADVANCED Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

VERSIONS Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Changing the Storage System Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Changing the Engine and Storage Controller Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Changing the Enclosure ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Configuring DNS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Setting the System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Changing the Agent Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Shutting Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Restarting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Rerunning the Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

viii

Using This Guide

The Avid® NEXIS™ software-defined storage system provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected devices. This user’s guide describes how to connect your client system to the storage system, mount Workspaces, and configure your system for best performance.

Unless noted otherwise, the material in this document applies to the Windows systems.The majority of screen shots in this document were captured on a Windows system, but the information applies to all operating systems. Where differences exist, information on the differences is provided.

The documentation describes the features and hardware of all models. Your system might not contain certain features and hardware that are covered in this guide.

Who Should Use This Guide

This guide is intended for users who need to manage the Avid NEXIS media network. You should have a basic understanding of how to use and manage the Windows operating system or the Mac OS X systems, and you should be familiar with basic workgroup and network concepts.

, Mac OS® X, and Linux operating

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

A user tip provides a helpful hint that can aid users in getting the most from their system.

n n

A shortcut shows the user keyboard or mouse shortcuts for a procedure or command.

> This symbol indicates menu commands (and subcommands) in the order you select them. For

example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

(Windows), (Windows only), (Macintosh), or (Macintosh only)

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

Bold font Bold font is primarily used in task instructions to identify user interface items and keyboard

sequences.

Symbol or Convention Meaning or Action

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For

| (pipe character) The pipe character is used in some Avid product names, such as Interplay | Production. In this

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published.

Always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view the online versions, visit the Knowledge

Base at www.avid.com/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download upgrades, and to read or join online message-board discussions.

Courier Bold font identifies text that you type.

example, Command+Option+C or Ctrl+drag.

document, the pipe is used in product names when they are in headings or at their first use in text.

Accessing the Online Documentation

The Avid online documentation contains all the product documentation in PDF format. You can access the documentation from the Knowledge Base site specific to your release. Download and install Acrobat Reader before you access the PDF documentation.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit

www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

1 Configuring the System

This chapter describes how to complete the setup of a new Avid NEXIS system after physically installing (rack-

mounting) it and installing the software, as described in the Avid NEXIS Setup and Maintenance Guide.

To make the system fully usable to clients, do the following:

1. Create the Avid NEXIS file system.

2. Bind Media Packs to the file system. See “Binding the Media Packs to the File System” on page 3.

3. Create one or more Storage Groups from the Media Packs, depending on your available hardware and what kind of Workspace protections you want to use. See “Managing Storage Groups” on page 31.

4. Create Workspaces within the Storage Groups (see “Managing Storage Groups and Workspaces” on page 27)

5. Create user or device accounts to allow clients to connect to the Workspaces on the Avid NEXIS. You can create user accounts on the Avid NEXIS itself, or configure an LDAP server to authenticate users.

6. Set up the notification service to send email to one or more accounts when a problem occurs.

Creating the Avid NEXIS File System

Creating a new file system is the first step to making the storage space usable after you install the Avid NEXIS software on a new Engine.

If a file system already exists, creating a new one permanently deletes it and all users, groups, Workspaces,

Storage Groups and other objects. All Media Packs are unbound; and all other settings, such as External Authentication and Notification Service, are cleared and must be reconfigured after the new file system is cr eated.

In addition, the Administrator password (if changed) reverts to the default (no password).

To create a new file system:

1. Open a browser and enter either the hostname (if DNS is configured) or the IP address of the System Director.

The Management Console login window opens.

2. In the password field, do one of the following:

t If you changed the password, enter that password now. The Management Console uses the same

password as the Agent until you create the Avid NEXIS file system.

t Otherwise, enter the default password (

3. In the Management Console main window, click System Settings under the Advanced heading.

se-admin

The System Settings screen is displayed.

4. Click Create File System, then click Apply.

A confirmation screen appears, asking you to confirm the operation, which will destroy all existing data (if any) on the Avid NEXIS system, and create a new file system.

Confirmation Message to Create New File System

5. Click OK to continue.

The Results panel displays progress messages. When the file system is created, you can bind the Media Packs, create Storage Groups and Workspaces, create users, and configure external authentication and Event Notification as required.

Binding the Media Packs to the File System

After you have created an active file system, bind the Media Packs to it. Media Packs for all Engines in the shared-storage system are shown on the Media Packs page.

Binding a Media Pack formats it to a specific performance capability:

• High performance Media Packs are intended specifically for higher overall bandwidth media playback, such as UHD/4K finish and color correction workflows. Choose the strip size of 1024KB.

• Scale-Out performance Media Packs are suitable for a broad variety of workflows up to the supported client count for your Avid NEXIS model. Choose the default strip size of 512KB.

• SSD performance Media Packs are available only on an Avid NEXIS | E2 SSD Engine and are intended for playback of ultra high bandwidth media. Media Packs in this Engine type are bound automatically at a strip size optimized for the best performance.

All Storage Groups and Workspaces can be increased and decreased using add/remove redistribution (adding or removing Media Packs bound with the same strip size) and the Workspace resizing tools.

To bind the Media Packs:

1. Click Media Packs in the Management Console.

2. Select one or more Media Packs in the list.

Before a Media Pack is bound, it has the same name as the Controller, as shown in the following figure. After the

Media Pack is bound, its name changes to MPnnn, wh ere nnn is a sequential number, starting with 000, assigned by the file system.

3. Click Bind.

4. In the Media Pack Bind Settings dialog box, choose the bind setting for the Media Pack:

t 1024KB Disk Strip Size - High Performance

t 512KB Disk Strip Size - Scale-Out Performance

5. Click OK to confirm the request.

6. Click Refresh.

When the Media Packs are bound, the system gives them a name, their icons turn green, and the state changes to Bound. Refresh the display to see the change, as shown in the following figure.

You can now add the Media Packs to a new or existing Storage Group. See “Managing Storage Groups and

Workspaces” on page 27.

Configuring External Authentication of Users

External authentication lets you add users to the Avid NEXIS system who are already configured as LDAP accounts in your environment. When a remote LDAP user logs into the Avid NEXIS system, Avid NEXIS checks with an external LDAP server instead of the local user database to authenticate the user. To enable LDAP users to access the Avid NEXIS system, configure the Avid NEXIS to use one to three external LDAP servers for authentication.

Configuring external authentication is optional, but recommended for large numbers of users. Otherwise you must create each user account individually; see “Managing Clients” on page 53. You can use both external authentication and accounts you create on the Avid NEXIS. The system supports up to 5640 user accounts.

To use external authentication using LDAP, enable DNS. See “Configuring DNS Service” on page 118.

For more information on working with LDAP users and groups, see “Managing LDAP Accounts” on page 58.

To configure external authentication:

1. From the Management Console home page, click External Authentication.

The External Authentication tool opens.

2. Click the Enable check box to select it.

The Domain Name text box becomes active.

3. In the Domain Name text box, enter the domain name of the network to which the LDAP server belongs, including subdomain, if applicable.

A domain name has several parts, separated by a period or dot: for example, avid.com. The company name

“avid” is the assigned domain, and “com” is the top level domain, or TLD. A subdomain is a smaller unit within the company assigned domain, such as americas.avid.com.

Contact your IT administrator for the Legacy Domain Name (also known as the NETBIOS Domain Name) to enter into this field.

4. Click the check box to select Server 0.

The Address text box becomes active.

5. In the Address text box, enter the fully-qualified domain name (FQDN) of the LDAP server.

Use the format servername.subdomain.domain.tld; for example:

server1.americas.example.com

6. In the Port text box, enter the port number of the LDAP service; usually 389.

The Avid NEXIS system works with LDAP serve rs tha t u s e e ith er LDAP over TLS or SASL DIGEST-MD5, but not

with LDAPS protocol using port 636 (secure socket).

7. (Optional) Repeat steps 3 – 5 (using the “Server 1” and “Server 2” check boxes) to configure additional backup LDAP servers, if applicable.

8. When finished, click Submit.

The domain and LDAP server information is added to the Avid NEXIS database, and a confirmation message is displayed in the Results area.

Receiving Notification of System Problems

The Notification Service tool lets you configure the Avid NEXIS system to notify you through email when problems occur. A service watches the system log and sends a concise summary of configured events to one or more email accounts. Configuring notification is optional but strongly recommended.

The Notification Service tool window is divided into the following sections:

• Configuration — Start and stop the Notification Service, and configure the Notification Service settings, described in the following table.

Option Type Description

SMTP Server text The IP address or host name of your SMTP server. SMTP Port text (numeric) The port number of your SMTP server. The default value (25) is appropriate

Poll Frequency (seconds) text (numeric) The frequency (in seconds) with which the notification service checks for

Email Address text The email address of the Avid NEXIS administrator or other primary contact

• Filters — Set and change the parameters that define when email notifications are sent to email recipients.

• Contacts — Add and change email recipients.

Configuring the Notification Service

To configure the Notification Service:

1. From the Management Console home page, click Notification Service, in the Advanced section.

The Notification Service tool opens.

in most instances.

reportable events.

for the error notification service.

2. Enter the IP address for your network’s SMTP (email) server.

3. Enter at least one email address that will receive the notifications.

4. (Optional) To test the configuration settings, click Te st .

The results of the service test are displayed in the Results area.

5. Click Save.

- A confirmation message is displayed in the Results area.

- If you started or stopped the Notification Service, the Service State will change to reflect the new service

state.

6. (Optional) Click Reset.

The changes for the configuration will be reset to the previously saved values.

Filtering the Error Notification Parameters

The Filters area of the Notification Service tool allows you to specify the type of error message that triggers an email notification and to set parameters for each type of error message—Error, Warning, and Information messages.

You can configure the Avid NEXIS to send notification emails for one or more of the following subsystem categories and the severity level that will trigger notification:

• Server Control — Reports messages about internal operations, including problems saving metadata to disk

• System Director — Reports messages about the Avid NEXIS file system, metadata, memory, system drives, and the System Director IP address and networking

• Avid NEXIS General — Reports messages about Workspaces (such as changing its size), password changes, Media Packs, and network communication errors detected by an Avid NEXIS component

• Storage Manager General — Reports messages about general Media Pack operations, such as initialization and status changes

To configure error notification parameters:

1. From the Management Console home page, click Notification Service, in the Advanced section.

The Notification Service tool opens.

2. Click Filters.

3. Click the check boxes corresponding to the error notifications you want to include or exclude. (A checked box includes that category, and a blank box excludes the category.)

4. Click Save.

The settings are saved, and a confirmation message is displayed in the Results area.

Adding Contact and Email Address Information

Enter contact information for all the people you want to receive notification emails. There is no enforced limit to the number of contacts you can add.

To add contacts:

1. From the Management Console home page, click Notification Service, in the Advanced section.

The Notification Service tool opens.

2. Click Contacts.

3. Click New.

The Contact/Email field is displayed.

4. Type a user name into the first text box.

This can be any name you want to assign to the user; it does not have to be the same as the email account name.

5. Type a valid email address into the second text box.

6. (Optional) Click New to add more email contacts.

7. Click Save.

To remove a contact:

1. Click Delete next to the email contact entry.

The contact is removed from the list.

2. Click Save.

Enabling Link Aggregation

If your environment supports and requires it, you can configure link aggregation (also called redundant networking, NIC teaming, link bundling, or port trunking) on the network ports on each controller, which provides redundancy in case one network port fails. The Avid NEXIS implementation follows the Link Aggregation Control Protocol (LACP) standard.

You can use link aggregation regardless of the number of controllers in each Avid NEXIS Engine or System Director Appliance (however, the Avid NEXIS | PRO does not support this feature).

Before enabling link aggregation, connect appropriate cables from both ports to a supported switch. If you enable LACP before the ports are connected or before enabling LACP on the switch, you can lose access to

the system. See the Avid NEXIS Setup and Maintenance Guide for more information.

Enabling or disabling link aggregation requires the system to reboot.

To enable link aggregation:

1. Open the Agent page. (For more information, see “Avid NEXIS Agent” on page 112).

2. Click the CONFIGURE tab.

3. In the Data Interfaces section, check the box for Link Aggregation.

4. A dialog box opens, reminding you to make sure Link Aggregation is already configured on all the connected switches and that all the Ethernet ports are connected to the switch or switches. If everything is ready, click Yes to continue.

5. Click Submit.

6. In the confirmation dialog box indication this action might reboot the system, click OK.

When the system restarts, link aggregation is enabled on the network ports on all installed controllers.

If an error occurs with the LACP configuration, a status message is displayed in the Agent; see “STATUS

Tab” on page 114.

To disable link aggregation:

1. Open the Agent page. (For more information, see “Avid NEXIS Agent” on page 112).

2. Click the CONFIGURE tab.

3. In the Data Interfaces section, uncheck the box for Link Aggregation.

4. Click Submit.

5. In the confirmation dialog box indication this action might reboot the system, click OK.

When the system restarts, link aggregation is disabled on the network ports on all installed controllers.

To verify or monitor the status of link aggregation on the controllers, see “Storage Controllers List” on

page 78.

Changing the Administrator Password

The Management Console Administrator password is blank by default. Avid highly recommends that you set an Administrator password when you configure the Management Console for the first time.

See “Guidelines for Names and Passwords” on page 23 for valid password characters and the maximum length.

To change the Administrator password when you are already logged in:

1. From the Management Console home page, click Administrator Password, located in the Advanced section.

The Administrator Password tool opens.

2. Type the current Administrator password in the Current Password field (blank by default).

3. Type the new Administrator password in the New Password field.

4. Type the new Administrator password again in the Verify Password field.

5. Click Change.

- The Administrator Password is changed to the new value.

- A confirmation message appears in the Results area.

To change the Administrator password if you have forgotten it:

1. Open a browser and enter the IP address of the Avid NEXIS system.

The Management Console login page opens.

2. Log in using the user name Administrator and the Agent password (either password you changed it to).

3. Follow the steps in the previous procedure (changing the password when you are already logged in).

Securing an Avid NEXIS Infrastructure

If your environment requires tight security, you can restrict access to the Management Console using TLS (Transport Layer Security, often referred to as SSL) encryption, and you can change the BMC password.

Securing Access to the Management Console

By default, the Management Console uses unencrypted HTTP. However, you can enable TLS so that the Management Console uses HTTPS instead. When TLS is enabled, the Avid NEXIS generates a self-signed certificate that prompts a browser warning.

To enable TLS for the Management Console:

1. In the Management Console, click Agent Settings.

2. In the field for the

3. Check the box to Make changes persistent, then click Update.

4. Open the Agent and click the ADVANCED tab.

5. Under System Tools, click Reboot.

ssl.disabled

value, change the 1 to a 0 (zero).

se-admin

by default or the

6. Enter the Agent password in the Confirm reboot request field.

The Engine reboots and the Agent and Management Console are temporarily unavailable.

7. When the system reboots, to log into the Management Console, use the secure version of the URL (for example, https://198.51.100.24).

This change also affects logging in to the Management Console from the Client Manager.

Changing the BMC Password

The Avid NEXIS system has several passwords:

• The Administrator password, used when you log into the Management Console (by default, there is no password). You can change this at any time in the Management Console.

• The Agent password (by default,

se-admin

). This is also the password you use for initial system setup. You

can change this at any time in the Agent.

For convenience, you can log in to either the Management Console or the Agent using the password for the other, in case you forget one.

• The password for the BMC (Baseboard Management Controller), which is a low-level process on the Storage Controller that manages the BIOS, MAC addresses, and other internal functions.

By default, the BMC password has been set at the factory to be the same as the default Agent password (

admin

), but this could be a security concern in some environments.

se-

If your lab environment or company requires it, you can change the BMC password to prevent unauthorized access to the hardware.

To change the BMC password:

1. Connect a computer or laptop to the Management Port on the Storage Controller, as shown:

2. Open a browser window and go to the address:

169.254.10.250

controller.

root

3. Log in using the user name

and the password

4. In the BMC interface, click the Configuration tab.

se-admin

, which is the default IP address of the BMC

5. Select Users from the pull-down menu.

6. Click Modify User.

7. Click the Change Password checkbox, enter a new password in the Password and Confirm Password fields, then click Modify.

8. Click OK.

9. Log out of the BMC interface.

2 Working with the Management Console

The Management Console is the primary interface to the Avid NEXIS system and allows you to perform administration functions.

When you access the Management Console, the Login page opens. Enter a user name and password to log in. If you type the wrong password, an error message appears and the Login dialog box reappears.

Initially, the Administrator password is blank by default. To set an administrator password, see “Changing the

Administrator Password” on page 8.

Standard Avid NEXIS client users can log in to the Management Console, but will have limited access to the Management Console interface. They can see certain information about the network through the Client Manager. For more information about the Client Manager, see the Avid NEXIS Client Help.

Opening the Management Console

The Management Console runs within one of the following qualified web browsers:

• Windows — Microsoft Internet Explorer, Mozilla Firefox

• OS X — Safari, Mozilla Firefox, Google Chrome

, Google® Chrome

™

• RedHat Linux and CentOS — Mozilla Firefox

Performing administrative functions in more than one instance of the Management Console at the same time can cause unexpected results.

To open the Management Console as Administrator:

1. Open your web browser and in the address bar enter either the:

t System Director Name (if DNS is configured; see “Configuring DNS Service” on page 118)

t IP address of the System Director. (This is the IP address of the Storage Controller running the System

Director; whether in a single- or multi-Engine configuration or in a System Director Appliance.)

The Login dialog box for the Management Console opens. The “Username” field is automatically populated with the Administrator user name.

2. Type your password.

For information on changing the administrator password, see “Changing the Administrator Password” on

page 8.

3. Click Login (arrow icon), or press Enter.

The Management Console Home page opens.

To log out of the Management Console:

t Click Logout in the upper right corner of the screen.

Understanding the Management Console Interface

The Management Console, which you can access on the Engine or on any Ethernet-attached client, has a user interface where controls are grouped by function and are displayed by clicking the appropriate icons or text.

The Management Console requir es Adobe kit, or download and install a newer version if available.

Flash® Player. Use the version included with the A vid NEXIS softwa r e

Callout Description

1 System Status Console — Provides a snapshot view of several aspects of the Avid NEXIS system. See “System

Status Console” on page 15.

2 Navigation toolbar — Access Management Console tools and navigation. See “Navigation Toolbar” on page 17.

3 Main tools panel — Click to go to the respective tool pages. See “Main Tools Panel” on page 17.

4 Help link — Provides pointers to the Avid NEXIS online documents. See “Accessing Help” on page 19.

5 Logout link — Ends the Management Console session and logs you out of the system.

6 System Identification — Displays the system model information, Storage System name, and version.

7 Session Counter — Displays how long the current session has been active. Counts down from 2 hours (2:00:00).

See “Session Counter” on page 19.

System Status Console

The System Status Console, located on the left side of the Management Console, contains several components that give you a snapshot view of the system. These allow you to access additional information about your system and to perform certain administrative tasks, such as monitoring and logging.

Administrators can configure whether or not the System Status Console is visible on the login screen of the

Management Console, but you must log in to follow links from the tool bar screens (such as the log files).

The following figure shows the panels of the System Status Console separated slightly for clarity.

Callout Description

1 Current system status panel — LEDs for errors, warnings, info, and upgrade statuses will be lit to indicate the

presence of system events. Click a color to open the Status panel.

Red indicates an error, yellow is for a warning, light blue (or aqua) is for informational messages, and dark blue indicates an upgrade is in progress.

See “System Status Console Panels” on page 16.

For explanations of the hardware statuses shown in the status panel, see “Managing Avid NEXIS Hardware” on

page 72.

2 Status retrieval panel — The Management Console periodically retrieves system status information. The panel

displays the results and the time stamp of the retrieval operation.

3 System Status History panel — Displays the system events that have occurred since the System Director was

started, along with the date and time of the first logged event. Clicking this panel opens the System Status History tool. For more information, see “Displaying System Status History” on page 95.

4 Storage capacity panel — Displays the total capacity of all bound Media Packs, capacity allocated to

Workspaces, and the amount of capacity used by data.

5 System Status Console panels — Click the panel headings to display the system information panel. For more

information, see “System Status Console Panels” on page 16.

System Status Console Panels

The System Status Console contains several panels that provide information about different areas of the system operation. Click a panel title to expand and collapse the panel.

Panel Name Description

Status Console Panel—Provides a quick summary of the System Director status. If an event in the system log triggers a status to appear, a link is provided to the System Logs tool. For more information, see “Displaying or Clearing the System Logs Page” on page 97 and “Managing Avid

NEXIS Hardware” on page 72.

System Console Panel—Provides a summary of hardware, software, and networking information.

Performance Console Panel—Provides a summary of the number of messages per second,

number of open files, and the names of clients connected to the system. For more information, see

“Monitoring System Connection Status” on page 89.

Panel Name Description

Navigation Toolbar

The navigation toolbar provides several items to help you navigate through the Management Console interface.

Bandwidth Console Panel—Displays “Megabytes per second,” information on total and perclient bandwidth. For more information, see “Monitoring Client Bandwidth” on page 90.

Callout Description

1 Home link—You can click this link from any page to return to the Management Console Home screen

2 Current tool heading—Indicates the tool you are currently using

3 Related links section—Displays links to other Management Console tools relevant to the one you are currently

using

Main Tools Panel

The Management Console main panel is divided into the following sections, each containing Action links:

Section Name Action Link Description

SYSTEM Workspaces Create, delete, duplicate, or change capacity of any Workspace and see all

Workspace details; see “Managing Workspaces” on page 37.

Users Create, delete, duplicate, or change Workspace access for any User and see all User

details; see “Managing Users” on page 53.

Groups Create, duplicate, or change Workspace access for any User Group; modify User

Group members; and display all User Group details; see “Managing User Groups”

on page 66.

Bandwidth Limits Display and modify bandwidth for clients that are allowed to connect to the Avid

NEXIS system; see “Managing Bandwidth Limits” on page 69 for more information.

Installers Download installers for Avid NEXIS Clients, Avid NEXIS software for the Engine,

Avid NEXIS Tools, and Adobe Flash Player. For information on installing the Avid NEXIS Client software, see the Avid NEXIS

Client Manager Installation and User’s Guide. For information on the Avid NEXIS Tools, see “Avid NEXIS Toolbox” on page 100.

Engines Display details for Engines, reported serial number, status, uptime and more

information; see “Managing Engines” on page 72.

Storage Controllers Display details, upgrade, and clear status for Storage Controllers in the Engine; see

“Managing Controllers” on page 78.

Media Packs Bind, unbind and see details for Media Packs; see “Managing Media Packs” on

page 79.

Storage Groups Create, delete, or modify Media Pack Media Packs of any Storage Group, and

display Storage Group details; see “Managing Storage Groups” on page 31.

CONNECT Connection Status Display any connected client; see “Monitoring System Connection Status” on

page 89.

Client Bandwidth Display read and write bandwidth of any connected client; see “Monitoring Client

Bandwidth” on page 90.

Reservations Display any current bandwidth reservation; see “Displaying Client Bandwidth

Reservations” on page 92.

TOOLS System Status History Display historical system status information; see “Displaying System Status History”

on page 95.

Network Utilities Allows you to retrieve a detailed look at the connected network, or run a ping or

traceroute; see “Testing the Network” on page 96.

Redistribution Monitor Allows you to see details about redistribution; see “Workspace Redistribution” on

page 47.

Section Name Action Link Description(Continued)

LOGGING System Director

Information

System Logs Display all system messages, info, warnings, and errors at the application, system,

Administration Logs Display current and archived Management Console logs; see “Displaying

Avid NEXIS Snapshots Create a snapshot of the Avid NEXIS system for displaying or downloading; see

ADVANCED Preferences Change and save bandwidth, LCT threshold, device creation, disk error threshold,

External Authentication Configure external authentication servers; see “Configuring External Authentication

Notification Service Configure email notification on specific system events; see “Filtering the Error

Agent Settings Modify agent configuration options and trace settings; see “Configuring the Agent

System Settings Manage the Avid NEXIS file system and upgrade all the Engines and System

Displays System Director information: System Director status and Avid NEXIS version, metadata, running processes, and Agent information, all on one screen; see

“Displaying System Director Information” on page 96.

and security levels; see “Displaying or Clearing the System Logs Page” on page 97.

Administration Logs” on page 97.

“Capturing System Information (Avid NEXIS Snapshots)” on page 98.

and other preferences; see “Configuring Management Console Preferences” on

page 25.

of Users” on page 4.

Notification Parameters” on page 6.

Settings” on page 25.

Director Appliance in the shared-storage system at the same time; see “Creating the

Avid NEXIS File System” on page 1 and “Upgrading an Avid NEXIS System” on page 76.

Administrator Password Change the Management Console Administrator password; see “Changing the

Accessing Help

The Help menu, located in the upper right-hand corner of the Management Console window, provides a link to the Avid NEXIS ReadMe, which contains a link to the Knowledge Base page for your release. The Knowledge Base page contains PDFs for all the relevant documentation.

Session Counter

The user session will time out automatically after two hours of inactivity, after which you must log in again to continue working. The session counter, located in the lower right corner of the Management Console, displays the time remaining in the user session.

The counter is automatically reset to two hours when you click a link or perform an action such as adding or deleting a Workspace. You can also reset the counter manually by clicking it.

Administrator Password” on page 8.

If you enable Auto refresh on a tool screen you will not automatically be logged out after two hours, as long as you stay on the page where Auto refresh is enabled, or navigate between tools as described in “Updating the

Display” on page 22. Clicking Home disables Auto refresh, and the session counter functionality (automatic

logout) resumes.

To manually reset the session counter:

t Click the session counter display.

The session timer is reset to two hours.

Customizing the Management Console Display

You can customize the Main display panel for any option by moving and hiding columns, and by sorting and filtering information.

Moving Columns

To move a column in the Main display panel:

t Click and drag any column to the position you want, and release the mouse button.

The column appears in the new position, and columns to the right are moved to make room.

Showing and Hiding Columns

When you open a Management Console tool (for example, the Storage Controllers tool), the Main display panel lists items in default columns. Depending on the option selected, there might be other headings available to see. You can select individual or multiple column headings to be displayed or hidden.

To show or hide columns:

t Select one of the options, right-click in the column heading row and select a heading you want to show or

hide.

Displayed column headings are marked by a bullet symbol (•). You cannot hide the first column on the left of the Main display panel (usually the Name column).

Sorting Information

The Avid NEXIS Management Console interface allows you to sort information listed in the Main display panel, or in the Details panel. Sorting the information in columns arranges items in either numerical or alphabetical order. You can also perform a multilevel sort of the displayed information. Date fields are sorted numerically; most dates in the Management Console are displayed in MM/DD/YYYY format. Some date columns also include time values, in HH:MM:SS format.

On the System Status History and System Logs pages, dates are displayed in the format MM/DD/YY.

To sort information:

t Click the column heading for the column you want to sort.

The information is sorted in ascending order. To reverse the sort order, click the column heading again.

To perform a multilevel sort:

1. Click the column heading for the first column you want to sort.

The items in the column are sorted in ascending order.

2. Click an additional column.

The items in the second column are sorted in ascending order. The items in the first column maintain their sort order, but with a lower priority than the second sort.

3. (Optional) Click multiple columns to add levels to the sort. To cancel a multilevel sort, click a column heading that has already been sorted.

Filtering the Display

You can limit the items listed in the Main display panel by setting Filter parameters at the bottom of the Management Console window. Filtering the display allows you to focus on only those items that you want to monitor. You can restore all items to the display by clearing the Filter parameters.

Callout Description

1 Category menu—Select the category to filter

2 “not” operator—Select to exclude items matching the filter rules from the search results

3 Condition menu—Select the filter condition

4 Search term field—Type the text or value to filter

5 Filter button—Perform the filter operation

6 Clear button—Clear the filter settings

7 Filter results counter—Displays the number of filtered results on the page, and in total

You cannot filter the display for Bandwidth, Connection Status, and Reservations (under the Connect heading).

To filter the display:

1. Select a category from the Category menu.

The Category menu lists all of the column headings available for the selected Command menu option.

2. (Optional) Select “not” to exclude the items matching the filter rules from the search results.

3. Click the Condition menu and select the filter condition you want to use.

4. In the Filter text box, type the text or value you want to use to filter the display.

5. Click Filter.

The Main display panel updates to display the filtered results. The Filter panel displays the number of filtered items displayed and the total number of items available for display.

To restore all items to the display:

t Click Clear.

The Main display panel updates to display all items.

Updating the Display

You can update onscreen information to reflect recent system changes by clicking Refresh. You can also use Auto refresh to automatically refresh information at timed intervals, and prevent your session from timing out.

This setting persists between tools when you navigate between them using the Related Links. The Auto-refresh

setting reverts to the default (disabled) between browser sessions (if you close then reopen the management Console) and if you click Home and then back into the tools.

To enable Auto refresh:

t Select the check box next to the Refresh.

Auto refresh mode is enabled, and the following message is displayed:

Auto refresh is enabled; session will not time out. To enable functionality, disable auto refresh.

While Auto refresh mode is enabled, other functions such as add, delete, and details are not available.

To disable Auto refresh:

t Deselect the check box next to the Refresh.

Auto refresh mode is disabled, and the confirmation message closes.

Selecting Items

You can select multiple items in most Management Console tool windows, as follows:

To Select This Do This

One item Click the item.

Multiple, non-contiguous items Ctrl+click each item you want to select.

Multiple, contiguous items Click the first item, then Shift+click on the last item.

The methods for selecting more than one item in a list are similar to those used in Windows Explorer or the Mac Finder.

Using Context Menus to Perform Actions

Most Management Console tool windows offer context menus you can use to perform commands on selected items.

To access context menus within the Management Console:

t Right-click (Windows and Linux) or Ctrl+click (Mac) selected items.

Guidelines for Names and Passwords

Follow these guidelines when creating object names or passwords in the Management Console:

• Names (Storage Groups, Users, Groups) can be a maximum of 31 ASCII characters in length.

• Workspace names can be up to 31 characters long, must use Unicode characters and cannot include a space.

• The Administrator and User passwords (for accessing the Management Console) can be a maximum of 127 bytes, which equals 127 ASCII characters. Other character sets, such as UTF, might result in fewer characters, but the limit remains 127 bytes.

• The Agent password can be a maximum of 8 ASCII characters long.

• Do not include a space in any name fields.

• Do not use a period (.) as either the first or last character in the names you create.

• Do not use the following characters in any name fields:

Character Name Character Name

^ Circumflex accent | Vertical line

\ Backslash [ Left square bracket

Character Name Character Name(Continued)

/ Forward slash ] Right square bracket

: Colon + Plus sign

* Asterisk = Equals sign

? Question mark % Percent sign

" Double quotation mark ; Semicolon

< Less-than sign , Comma

> Greater-than sign @ Commercial At symbol

The Management Console does not support displaying regional language characters.

For information on the System Director hostname and the Storage System Name, see “Avid NEXIS Agent” on

page 112.

Management Console Preferences

The Preferences tool allows you to set parameters that customize the basic functionality of the Avid NEXIS system:

• General Preferences—These control general system behaviors and are described in the following table.

• Logging Preferences—These control what types of logs are collected and the severity and verbosity of the event being logged. These are not described here; do not change these unless instructed to do so by Avid Customer Care.

General Preferences

Option Type Default Description

Total System Bandwidth (MB/sec)

Default Bandwidth for Auto Created Devices (MB/sec)

Force Manual Device Creation

Default LCT Threshold (ms)

text (numeric)

check box Disabled If enabled, clients without an entry in the Bandwidth Limits list

text (numeric)

1000 MB/sec Total reservation bandwidth allowed by the system, in MB/sec.

When this value has been reached, Avid NEXIS will no longer accept bandwidth reservations from clients.

This value does not represent the actual bandwidth capabilities of

the Avid NEXIS system. For more information about Avid NEXIS bandwidth capabilities, see Avid NEXIS Documentation.

0 Reservation bandwidth allowed for devices that are

automatically created at connection time.

The default value (0) grants unlimited bandwidth.

are not allowed to connect. Manually create an entry for every client computer that is expected to connect to the Avid NEXIS system.

0 Defines the upper limit of the Long Command Time (LCT)

value, above which the Media Pack will report a Disk Degraded condition to the System Director.

The default value (0) sets the LCT threshold to the internal system default of 750ms.

Option Type Default Description(Continued)

Default Hard Disk Error Threshold

History Data Collection check box Enabled When enabled (default), collects system history data every hour,

Auto-Rectify check box Disabled Automatically reconciles the actual amount of used space and

Show status prior to login check box Disabled When enabled, prevents anyone from seeing the Status Console

text (numeric)

0 Defines the upper limit for number of hard disk errors before

the Media Pack reports a Disk Failure condition to the System Director.

The default (0) uses the internal system value of 25 errors.

which is displayed in the System Status History panel (see

“Displaying System Status History” on page 95. If disabled (for

support use only), the system stops collecting new data, but existing data is retained.

the reported amount of used space on a system.Default value is disabled. Takes effect immediately with no restart required.

panel on the left side before they log in. Only administrators can change this setting. By default users can see the Status Console before logging in.

Configuring Management Console Preferences

To configure Management Console Preferences:

1. From the Management Console home page, click Preferences, located in the Advanced section.

The Preferences tool opens.

2. Select your preferences.

3. (Optional) To revert all options to the previously saved values, click Refresh.

4. Click Save Preferences to save your changes.

Configuring the Agent Settings

The Avid NEXIS Management Console includes several tools for displaying the system statistics and configuration information, and for configuring advanced options.

In the Management Console, Agent Set tings r efers to the configuratio n of the web agent that runs the Manag ement

Console and controls settings such as the length of time the session remains active (default is two hours). It is distinct from, and does not apply to, the agent that runs on the Controllers, as documented in “Avid NEXIS Agent”

on page 112.

• Use the Options page to modify configuration options such as timeouts and session settings.

• Use the Trace Setup page to configure trace settings for connections, HTTP requests, SSL callbacks, and threads.

These tools should not be used except under the advice and supervision of Avid Customer Care.

To configure the Agent settings:

t In the Management Console, click Agent Settings under the Advanced heading.

3 Managing Storage Groups and Workspaces

Storage Groups are collections of Media Packs, enabling you to create large pools of storage for media files accessible within a shared-storage environment. Storage Groups give you flexibility in allocating storage capacity and bandwidth among groups with different functional areas, workflow requirements, or as a means of mitigating the risk of various disk failure scenarios.

Within Storage Groups, you create Workspaces. Clients mount Workspaces to capture and edit media files.

Workspaces are virtual volumes that exist on Storage Groups and can be resized dynamically. Workspaces allow you to subdivide the space in the Storage Groups to accommodate projects and users.

Storage Group Considerations

Before creating Storage Groups, think about how you will use them, what options your hardware supports, and what types of protections you want on the Workspaces in the Storage Groups. The total Storage Group capacity is based on the number and capacity of all the Media Packs in the group, and the types of Workspace protections you choose.

Using a single Storage group provides the highest bandwidth to all users and Workspaces, and the Workspaces can use different protection modes in the same Storage Group. Unless you have specialized needs, Avid recommends creating a single Storage Group containing multiple Workspaces, each with different protection schemes per Workspace as needed.

Storage Group Space and Media Pack Capacity

The total available Storage Group space is a multiple of the smallest Media Pack in the Storage Group. Avid recommends always using the same capacity Media Packs within a Storage Group.

The following table describes the net space available when combining Media Packs of equal and different capacities:

Media Pack Capacity Number of Media Packs Total Storage Group Capacity

20TB 2 40TB

20TB + 60TB 1 each 40TB (2 x 20)

20TB + 60TB 2 x 20TB plus 2 x 60TB 80TB (4 x 20)

60TB 2 120TB

Similarly, make sure to use drives of the same size within a Media Pack. Media Pack capacity is a multiple of the smallest drive(s) in the pack. If necessary, you can use a larger capacity drive to replace a smaller one in a Media Pack, but the extra capacity of the larger drive is not used. The Media Pack will not accept a smaller drive to replace a larger drive.

Protecting Workspaces from Engine Failure (Media Mirroring)

Media mirroring is a feature that can protect Workspaces from the failure of an entire Engine in a Storage Group. It requires a shared-storage system consisting of a System Director Appliance and at least three (3) Engines of the same type, with the same number and capacity of Media Packs. When you create a Storage Group from those

Media Packs, the Storage Group is mirr or capable, which allows you to create mirror ed Workspaces in that group.

All writes to a mirrored Workspace are duplicated (mirrored) to another Engine in the Storage Group, such that if one entire Engine fails, the data (and the Workspace) survives.

Avid does not recommend splitting Engines between multiple mirror-capable Storage Groups. For example, consider three Avid NEXIS | E5 Engines, each with six 60TB Media Packs. Avid recommends adding all 18 Media Packs to the same Storage Group (which will be mirror-capable), instead of creating multiple mirrorcapable Storage Groups of two or three Media Packs from each Engine.

You can use all the Media Packs in one Storage Group (recommended), which is mirror-capable:

You can also divide the Media Packs into one mirror-capable Storage Group, and one non-mirror-capable Storage Group:

However, Avid does not recommend creating multiple mirror-capable Storage Groups from the same set of Engines:

If the Storage Group does not initially meet the requirements to support mirrored Workspaces, you can add Engines or Media Packs later to make the Storage Group mirror-capable, as long as the Storage Group ultimately contains at least three (3) Engines of the same type with the same number and capacity Media Packs. If a Storage Group is already mirror capable, you can add more Engines of the same type, if they have the same number of Media Packs, with the same capacity, as the other Engines already in the group.

You can apply mirroring to any or all of the Workspaces in that Storage Group, but once applied to a Workspace it cannot be changed.

Storage Group Space and Media Mirroring

Media mirroring prevents media loss if an entire Engine fails, but reduces the overall amount of usable space in the Storage Group. Because all writes to a mirrored Workspace are made to two Engines in the Storage Group, the Storage Group capacity is reduced by the amount of space used by the mirrored Workspaces.

Mirrored Workspaces can use either one-disk or two-disk protection. The protection mode cannot be changed after the Workspace is created. Disk protection is used with mirrored Workspaces to repair and rebuild disk failures within a Media Pack.

Net usable space in the Storage Group is determined as follows:

Workspace Protection Type File Size Multiplier Net Storage Group Space

Two-disk 2 (for each mirror copy), then x 1.25 =

file size x 2.5

One-disk 2 (for each mirror copy), then 1.125 =

file size x 2.25

60TB Storage Group with all two-disk protected Workspaces: 60/2.5 = 24TB

60TB Storage Group with all two-disk protected Workspaces: 60/2.25 = 26TB

Changes to Mirror-Capable Storage Groups

You can add Media Packs to a mirror-capable Storage Group, and you can remove Media Packs as long as the group has enough space to maintain any current mirrored Workspaces, and remains mirror-capable. You cannot add or remove Media Packs in ways that would invalidate the mirror-capable attribute of the Storage Group. The following table shows examples of supported and unsupported changes to mirror-capable Storage Groups.

Current Storage Group Configuration Supported Operations Unsupported Operations

Three Avid NEXIS | E2 Engines each with one 20TB Media Pack

Three Avid NEXIS | E4 Engines each with one 60TB Media Pack

Three Avid NEXIS | E4 Engines each with two 20TB Media Packs

Four Avid NEXIS | E2 Engines each with one 60TB Media Pack

Three Avid NEXIS | E5 Engines each with four 20TB Media Packs

Add more Avid NEXIS | E2 Engines each with one 20TB Media Pack

Add more Avid NEXIS | E4 Engines each with one 60TB Media Pack

Add more Avid NEXIS | E4 Engines each with two 20TB Media Packs

Add more Avid NEXIS | E2 Engines each with one 60TB Media Pack

Remove one of the Avid NEXIS | E2 Engines (if there is enough space for the current Workspaces)

Add more Avid NEXIS | E5 Engines each with four 20TB Media Packs

Add a different Media Pack size

Add a different Engine type

Remove one Media Pack (Engine)

Add a different Media Pack size

Add a different Engine type

Remove one Media Pack (Engine)

Add a different Media Pack size

Add a different Engine type

Remove one Media Pack or one Engine

Add different Media Pack size

Add a different Engine type

Remove a Media Pack from a subset of the current Engines

Remove a Media Pack

Add more Media Packs to a subset of the current Engines

Add a different Media Pack size

Add a different Engine type

Storage Group Performance Options

A Storage Group can have one of the following performance options:

• High Performance—Especially suited for workflows where a small number of clients (10 or fewer) needs to retrieve or push more than 400MB/s (Scale-Out Performance). Can contain only Media Packs that were bound with the High Performance bind setting (see “Binding the Media Packs to the File System” on page 3).

• Scale-Out Performance—Suitable for a wide variety of workflows, and use only Media Packs that were bound with the Scale-Out Performance bind setting.

• SSD Performance—Available only on an Avid NEXIS | E2 SSD engine and intended for playback of ultra high bandwidth media.

Scale-Out Performance

Feature

Mirrored Workspaces Yes No No

Storage Group

High Performance Storage Group

SSD Performance Storage Group

Feature

Scale-Out Performance Storage Group

High Performance Storage Group

SSD Performance Storage Group

Can belong to same shared-storage system as other types of Storage Groups

Max number of Storage Groups per shared-storage system, by type

Media Pack protections for Workspaces

Supported client connection speeds 1GbE, 2x1Gbe, 10Gbe,

Supported number of clients See ReadMe Around 10 for best results Around 10 for best results

Ye s Ye s N o

See the Avid NEXIS ReadMe 1, plus Scale-Out Performance

Storage Groups (for limit, see the Avid NEXIS ReadMe)

0, 1, and 2-disk 0, 1, and 2-disk 0, 1, and 2-disk

1GbE, 2x1Gbe, 10Gbe,

2x10Gbe

1, by itself

40GbE

Managing Storage Groups

To get the best capacity and performance from your Avid NEXIS system, Avid strongly recommends always using the same capacity drives within a Media Pack, and creating Storage Groups with same capacity Media Packs. You can increase the amount of space in a Storage Group later, with some exceptions. For more information, see

“Adding Unassigned Media Packs to Storage Groups” on page 32.

If you have Media Packs of different capacities, you can create separate Storage Groups to segregate them.

Creating a Storage Group

Create Storage Groups from Media Packs that are bound to the Avid NEXIS file system. See “Binding the Media

Packs to the File System” on page 3. Ideally, add Media Packs of the same size to a Storage Group.

To use media mirroring, make sure the Storage Group meets or can meet the requirements in “Protecting

Workspaces from Engine Failure” on page 38.

To create a High Performance Storage Group, make sure the Media Packs are bound with the High Performance setting; see “Binding the Media Packs to the File System” on page 3.

To create a Storage Group:

1. From the Management Console home page, click Storage Groups in the System section.

The Storage Groups page opens. If you have no Storage Groups yet, but at least one Media Pack is bound to the file system, the Create Storage Groups panel opens automatically.

2. Click New.

The Create Storage Group panel opens.

3. In the Name text box, type a name for the Storage Group.

For information on valid and invalid characters, see “Gu idelines for Names and Passwords” on page 23.

4. In the Media Packs panel, select the Media Packs you want to assign to the new Storage Group.

If you choose incompatible Media Packs (for example, both High Performance and Scale-Out Performance Media Packs), you receive an error message.

5. (Optional) Click Revert to undo any modifications made to the Storage Group information.

6. Click Apply to create a new Storage Group.

If another Storage Group has the same name an error is displayed.

The new Storage Group appears in the Storage Groups list, and the Create Storage Group dialog box refreshes to show the Media Packs still available for additional Storage Groups.

7. Click Close.

Renaming a Storage Group

You can rename a Storage Group at any time.

To rename a Storage Group:

1. In the Management Console, click Storage Groups.

2. Select the Storage Group you want to rename and click Details.

3. In the Details pane, change the Storage Group name, then click Apply.

The new Storage Group name is displayed in the list.

Adding Unassigned Media Packs to Storage Groups

If an Engine is not fully populated with Media Packs, or contains Media Packs that are bound but not yet part of a Storage Group, you can add them to an existing Storage Group or create a new one.

Within a Storage Group, you can also gradually replace all the smaller capacity (20TB) Media Packs with larger ones (60TB) to increase the overall capacity of the Storage Group. After the last smaller-capacity Media Pack has been replaced with a larger capacity Media Pack and the Workspace redistributions are complete, the group can take advantage of the full amount of space on all the Media Packs it contains.

Adding and removing Media Packs redistributes files in the Storage Group across the currently available Media Packs. For more information, see“Workspace Redistribution” on page 47.

The system displays an error and prevents the operation if you try to add Media Packs to a Storage Group that

cannot accept them; for example, adding Media Packs bound for Scale-Out Performance to a High Performance Storage Group, or adding Media Packs from an invalid Engine to a mirror-capable Storage Group.

To add Media Packs to a Storage Group:

1. From the Management Console home page, click Storage Groups in the System section.

2. In the Storage Groups list, select the Storage Group where you want to add Media Packs, and then do one of the following:

t Click Details.

t Double-click the Storage Group name.

The Details panel displays all the information on the selected Storage Group.

3. In the Media Packs panel, select the unassigned Media Packs you want to add to the Storage Group.

4. Click Add to add the selected unassigned Media Packs to the Storage Group.

The Storage Media Packs panel refreshes to display the selected Media Packs added to the Storage Group.

5. (Optional) Click Revert to undo any modifications made to the Storage Group information.

6. Click Apply.

The Media Packs are added to the Storage Group.

- The shared-storage network performs a redistribution of any data on the Media Packs. The amount of

time required for the redistribution depends on the amount of data in the Storage Group.

- The configuration change counter for all affected Workspaces is incremented by one.

After 20 configuration changes, the system recommends that you perform a full redistribution. Redistribution is

not required until 30 configuration changes are recorded, in which case the redistribution occurs automatically. You can suspend and resume the redistribution as needed. See “Suspending Redistribution” on page 49.

About Removing Media Packs from Storage Groups

You can remove a Media Pack from a Storage Group for several reasons:

• To add it to another Storage Group

• To remove it from the Engine

• To replace it with a larger-capacity Media Pack (see “Adding Unassigned Media Packs to Storage Groups” on

page 32)

• To remove all the Media Packs contained in an Engine in one operation, which simplifies the process of removing an Engine from the shared-storage system

Removing a Media Pack from a Storage Group is subject to the following restrictions:

• The Storage Group must have at least as much free space as the capacity of the Media Pack you want to remove, so the Workspaces can be redistributed (see “Workspace Redistribution” on page 47).

• You cannot remove Media Packs if the Storage Group will have less than either the used space or the allocated space. To make enough free space, you can delete files from the current Workspaces, or reduce or delete Workspaces themselves. See “Resizing a Workspace” on page 42 and “Deleting a Workspace” on

page 44.

• You cannot remove the last Media Pack from a Storage Group, but if no Workspaces exist, you can delete the Storage Group itself, which returns the Media Pack to the spare state.

Media Packs removed from the Storage Group are returned to the system’s pool of unassigned (spare) Media Packs.

If you remove a Media Pack during high client usage, it might reduce performance on your clients, possibly resulting in dropped frames, underruns, and failed captures. To avoid this, remove Media Packs during periods of light client activity. You can suspend and resume a redistribution as needed.

Removing Media Packs from a Storage Group

Use this procedure when you want to remove a single Media Pack or multiple Media Packs regardless of which Engines they are in. To remove all Media Packs belonging to the same Engine, see “Removing All Media Packs in

an Engine from All Storage Groups” on page 34.

To remove Media Packs from a Storage Group:

1. From the Management Console home page, click Storage Groups in the System section.

The Storage Groups page opens.

2. In the Storage Groups list, select the Storage Group that contains the Media Packs you want to remove, and then do one of the following:

t Click Details.

t Double-click the Storage Group name.

The Details panel displays all the information on the selected Storage Group.

3. In the Media Packs panel, select all the Media Packs you want to remove from the Storage Group.

4. Click Remove.

The Media Packs panel refreshes and displays the selected Media Packs as Spare.

5. (Optional) Click Revert to undo any modifications made to the Storage Group information.

6. Click Apply.

The Media Packs are removed from the Storage Group. You can then unbind them from the Avid NEXIS file system (see “Unbinding Media Packs from the Avid NEXIS File System” on page 86) or add them to a different Storage Group (see “Adding Unassigned Media Packs to Storage Groups” on page 32).

Removing All Media Packs in an Engine from All Storage Groups

Use this procedure when you want to remove all the Media Packs in the same physical chassis from all the Storage Groups they belong to at the same time. This procedure is chiefly intended to simplify the process of removing an entire Engine from the shared-storage system.

To remove all Media Packs in an Engine from all Storage Groups:

1. From the Management Console home page click Engines in the System section.

The Engines page opens.

2. Double-click the Engine whose Media Packs you want to remove.

The Details pane opens.

3. In the Media Packs section click Select All.

The Remove button becomes active.

4. Click Remove.

All the Media Packs in the Engine are removed from all Storage Groups they belong to. This starts a redistribution process. If a Media Pack cannot be removed, because of mirror capability rules or because it is the only Media Pack in a Storage Group, an error is displayed.

Displaying Storage Group and Media Pack Details

The Storage Groups page of the Management Console allows you to create, delete, rename, and manage Storage Groups.

Callout Description

1 Action button toolbar—Perform actions on selected Storage Groups

2 Storage Groups list—Lists all configured Storage Groups and related information; see “Storage Groups List”

on page 36

3 Details panel—Detailed information on the selected Storage Groups; see “Displaying Storage Group and

Media Pack Details” on page 34

4 Media Packs list—Displays Media Packs belonging to the selected Storage Group

5 Filter panel—Filter the Storage Groups list display based on conditions you configure; see “Filtering the

Display” on page 21

The Details and Media Packs panels display information about the currently selected Storage Group and the Media Packs it contains, as seen by the System Director. Some of the information is embedded in the Media Pack, and other information is assigned to the Media Pack by the Avid NEXIS software.

To sort the information in the Media Packs panel, click any column heading. For more information on sorting

items in columns, see “Sorting Information” on page 21.

To see information about a Storage Group:

t In the Storage Groups list, select a Storage Group.

The Storage Groups page displays all the information for the selected Storage Group. If the Details panel is not visible, click Details.

The Media Packs panel lists the Media Packs allocated to the currently selected Storage Group, as well as Media Packs available for allocation to the Storage Group.

For information about the Media Packs panel, see “Media Packs List” on page 80. Some columns are hidden by default (see “Showing and Hiding Columns” on page 20).

To close the Details panel:

t Click Details in the toolbar, or click Close at the bottom of the Details panel.

Storage Groups List

The following table summarizes the information available in the Storage Groups list. This information is also displayed in the Details panel for a selected Storage Group.

Heading Description

Name Displays the name of the currently selected Storage Group

Mirror Capable Displays whether the Storage Group supports Engine protection on Workspaces in the group (see

Performance Displays the performance bind setting (High or Scale-Out) of the Media Packs in the Storage

Capacity Displays the total storage capacity of the selected Storage Group

Effective Displays the effective (available) storage capacity of the selected Storage Group based on the

“Protecting Workspaces from Engine Failure (Media Mirroring)” on page 28). Values are Yes or

No.

Group, which determines whether the Workspaces support High Performance or Scale-Out Performance workflows.

Media Pack protection types assigned to the current Workspaces in the group

Used Displays the amount of storage space that currently contains user data

Unused Displays the amount of storage space that currently contains no data in the Media Packs assigned to

the selected Storage Group

Allocated Displays the amount of storage space assigned to Workspaces in the selected Storage Group

Unallocated Displays the amount of storage space available to create more Workspaces in the selected

Storage Group

Files Displays the number of files in all Workspaces in the selected Storage Group

Directories Displays the number of directories in all Workspaces in the selected Storage Group

You can sort the information in the Storage Groups page by clicking any column heading. For more information on sorting items in columns, see “Sorting Information” on page 21.

Deleting Storage Groups

You can delete a Storage Group only if it is empty (does not contain Workspaces). If the Storage Group you want to delete contains Workspaces, see “Deleting a Workspace” on page 44.

To delete a Storage Group:

1. From the Management Console home page, click Storage Groups in the System section.

The Storage Groups page opens.

2. In the Storage Groups list, select the Storage Group you want to delete.

3. Click Delete.

A dialog box opens asking you to confirm the action.

4. Click Ye s .

The Storage Group is deleted.

After the Storage Group is deleted, all of the Media Packs previously in the Storage Group appear in the Media Packs panel as Spare.

Managing Workspaces

In addition to creating and deleting Workspaces, you can change the name, size, user access and permissions, and event triggers.

Workspace Considerations

Before you create Workspaces:

• Consider how you want to allocate them. For example, you can allocate them to projects, groups, individual clients, streaming bit rates, media types, media distributors, or a combination of these.

• Consider whether you want to apply access restrictions, and what type.

• Determine how much storage each Workspace requires and allocate space accordingly. This might be a function of project size, number of clients, media duration, or media resolution.

• Determine the type of data protection you want to apply to the Workspace. See “Workspace Protection

Methods” on page 37.

• Determine their performance requirements. If you have a High Performance Storage Group you can create High Performance Workspaces. For more information see “Storage Group Considerations” on page 27.

Consider reserving some space in the Storage Group rather than assigning all of it immediately to Workspaces. Allocated space tends to be filled quickly and you might need more later to accommodate a new project or client or to extend or protect an existing Workspace. In these situations, it is easier to use space held in reserve than to take it away from an existing Workspace.

Workspace Protection Methods

Workspaces serve different purposes, and might need different levels of protection against data loss when a drive in a Media Pack fails, or when an entire Engine fails. Avid recommends protecting all your Workspaces whenever possible.

Protecting Workspaces from Drive Failure

To protect a Workspace from drive failure, choose from the following options when you create the Workspace:

• Two Disk Protection — Workspace data can tolerate the simultaneous failure of two drives per Media Pack. Offers the best protection but requires the most space in the Storage Group.

• One Disk Protection — Workspace data can tolerate the failure of one drive per Media Pack. Offers some protection, but requires timely replacement of failed drives.

• Unprotected — Workspace data is lost if a single drive in any Media Pack fails. Uses the least space in the Storage Group. Not available in a mirror-capable Storage Group.

If you want to ensure protection of your files at all times, always choose a protection mode when creating new Workspaces (before any files are stored on the Workspace). You cannot change the protection mode later.

If a Storage Group contains Workspaces with different protection modes, when Media Pack drives fail, the Workspaces with one-disk protection are rebuilt at a higher priority than those with two-disk protection. After all one-disk protected Workspaces are rebuilt, the two-disk protected Workspace rebuilds begin. The Workspaces list displays the rebuild operations pending and in progress (including percent done) for all Workspaces.

Protecting Workspaces from Engine Failure

Mirrored Workspaces protect against data loss if an entire Engine fails.

To create mirrored Workspaces, the Storage Group must contain at least three Media Packs from at least three identical Engines: three Avid NEXIS | E2, three Avid NEXIS | E4, or three Avid NEXIS | E5 Engines, with a System Director Appliance. In addition, each Engine must contain the same number of Media Packs as the others, and the Media Packs must be of equal capacity: all 20TB or all 60TB. (If a Storage Group can support Engine protection for Workspaces, the Mirror Capable column on the Storage Groups page displays Yes. See

“Storage Groups List” on page 36.)

If you enable Engine protection (mirroring) on a Workspace, you cannot disable it.

Creating a Workspace

Each Workspace can have unique access privileges, permissions, protection modes, and event triggers. At least one Storage Group must exist before you can create a Workspace; see “Creating a Storage Group” on page 31.

Each Workspace must have a unique name within the whole shared-storage system, even if you have multiple Storage Groups.

If no Workspaces exist, the Create Workspace dialog box opens by default when you select the Workspaces list.

To add a new Workspace:

1. From the Management Console home page, click Workspaces in the System section.

The Workspaces page opens.

2. Click New.

The Details panel opens.

3. In the Name text box, type a name for the Workspace.

For information on valid and invalid characters, see “Gu idelines for Names and Passwords” on page 23.

4. Choose a Storage Engine Protection Mode (if the Storage Group supports it): either Unprotected (default) or Mirrored.

5. Choose a Media Pack protection mode. Each Workspace in a Storage Group can use a different mode.

In a mirror-capable Storage Group, you can choose either one-disk or two-disk protection for the Workspace.

6. (Optional) If you have multiple Storage Groups, click the Storage Group drop-down list and select the Storage Group in which you want to create the Workspace.

If the Storage Gro up does not support the protection mode you selected, you must choose either a different Storage

Group or a different prot ection mode.

The Storage Group name appears in the Storage Group text box.

7. Type a size for the Workspace in the Capacity text box. The Capacity text box contains the default size (214.74 GB), and the maximum size is shown next to it.

The minimum Workspace size is 1.073 GB.

If all storage in the Storage Group is allocated to existing Workspaces, you can recapture some space by making an existing Workspace smaller. For more information, see “Resizing a Workspace” on page 42.

8. (Optional) To set a Warning event trigger, select the type of trigger from the drop-down list (either Used % > or Unused GB <), then type in a value.

9. (Optional) To set an Error event trigger, select the type of trigger from the drop-down list (either Used % > or Unused GB <), then type in a value.

For more information, see “Setting Event Triggers for a Workspace” on page 45.

10. In the User Access panel, set the User and User Group access privileges (for more information, see “Setting or

Changing Workspace Access Privileges” on page 46).

11. Click Apply.

The new Workspace appears in the Workspaces list, and the Create Workspace dialog box refreshes to allow you to create a new Workspace.

If a Workspace with the same name exists already, an error occurs.

12. If you are done creating Workspaces, click Close.

Displaying Workspace Details

The Workspaces panel in the Management Console displays detailed information and allows you to manage Workspaces.

Callout Description

1 Action button toolbar—Perform actions on selected Workspaces

2 Workspaces list—Lists all configured Workspaces and related information; see “Workspaces List” on page 41

3 Details panel—Detailed information on the selected Workspaces; see “Displaying Workspace Details” on

page 39

4 Filter panel—Filter the Workspaces list display based on conditions you configure; see “Filtering the Display”

on page 21

5 User access panel—Displays users who have access to the selected Workspace and details about their access

privileges; see “Managing User Access Privileges for Workspaces” on page 45

To see detailed information about a Workspace:

t In the Workspaces list, either select a Workspace and click Details, or double-click a Workspace name.

To close the Details panel:

t Click Details in the toolbar, or click Close at the bottom of the Details panel.

The Details panel contains the same information as the Workspaces column list (except the Resize slider and the Maximum storage space), and includes the following additional information:

Heading Description

Directories Displays the number of directories used by the selected Workspace

Warning Event Trigger Displays the value in used percentage (%) or unused gigabytes (GB) of storage at which a

warning event is written to the Event Log

Error Event Trigger Displays the value in used percentage (%) or unused gigabytes (GB) of storage at which an

error event is written to the Event Log

The User Access panel lists all users and user groups and their access privileges. (For information on access privileges, see “Managing User Access Privileges for Workspaces” on page 45.)

Heading Description

Name Lists the names of the users and user groups on the network

Type Displays the client category (user or user group) for each client in the Name list

Access Lists the access privileges for each client in the Name list

Effective Lists the effective access privileges for each client in the Name list

Reason Lists the reason for any difference between the access privileges assigned to a user and the effective access

assigned to a user as a member of a user group

To sort the information in the User Access panel, click any column heading. For more information on sorting

items in columns, see “Sorting Information” on page 21.

Workspaces List

The Workspaces list displays all Workspaces, the Storage Groups they are in, and Workspace details.

Heading Description

Name Lists the names of all Workspaces in the selected Storage Groups and an icon

Capacity Lists the total storage capacity of each Workspace

Resize slider Displays a graphical representation of the used and available space for each

Maximum Lists the maximum amount of storage space available for the Workspace on the

Storage Engine Protection Mode Displays the Engine protection mode applied to the Workspaces (Mirrored or

Media Pack Protection Mode Displays the Media Pack protection mode applied to the Workspaces (Two Disk

indicating the Workspace status:

• Green circle—Workspace is OK

• Green circle with UP arrow ( )—Workspace is High Performance or SSD performance and is OK

• Yellow circle—Media Packs are rebuilding a drive

Workspace (for more information, see “Using the Workspace Size Graph” on page 42)

network

Unprotected)

Protection, One Disk Protection, or Unprotected)

Performance Displays the bind setting on the Media Pack (High Performance or Scale-Out)

Used Displays the amount of storage space currently in use in the Workspace

% Used Displays the percentage (%) of Workspace capacity currently in use

Reserved Displays the amount of storage space that has been reserved for use by the Workspace

Unused Lists the amount of storage space that currently has no data written on it in each

Workspa ce

Space on Disk Lists the amount of disk space actually used by the data in the Workspace, accounting

for the Workspace protection mode and some overhead.

Status Displays the Workspace status, such as:

• Workspace is about to be deleted (“Delete pending”)

• Workspace is running out of space

• Workspace is full

• Redistribution pending

• Redistribution in progress

• Rebuild pending (after a drive in a Media Pack failed)

• Rebuild in progress (shows percent done)

Config Changes Displays the number of changes to a Storage Group that involve moving data — for

example, the number of times a Media Pack has been added or removed

Storage Group Displays the Storage Group that contains the Workspace

Files Lists the total number of files stored in the Workspace

To sort the information in the Media Packs panel, click any column heading. For more information on sorting

items in columns, see “Sorting Information” on page 21.

Resizing a Workspace

You can change the size of a Workspace at any time, except you cannot make it smaller than the amount of in-use space, or less than the minimum size (1.073GB). If you have set event triggers on a Workspace, and you receive notification that a Workspace is running out of free space, you can increase its size.

Alternatively, you might need to make a Workspace smaller to create space in the Storage Group for other Workspaces or to reserve storage for future use. (You cannot reduce a Workspace to less than the amount of its inuse space.)

Y o u cannot make a Workspace larg er than the maximum available space in the Storage Group, or smaller than the

amount of used space in the Workspace.

The Storage Group must contain at least as much available space as the amount by which you want to increase the Workspace. If not, add more Media Packs to the Storage Group first; see “Adding Unassigned Media Packs to

Storage Groups” on page 32.

You can change the Workspace size in two ways:

• Use the Workspace size graph (see “Using the Workspace Size Graph” on page 42), which lets you change the size quickly but not precisely.

• Use the procedure below, which lets you change the size to a specific value, and also lets you modify the Event triggers.

To change the size of a Workspace:

1. From the Management Console home page, click Workspaces in the System section.

The Workspaces page opens.

2. In the Workspaces list, select a Workspace.

3. Do one of the following:

t Click the handle of the Workspaces size graph, and drag it to resize the graphical display. The Workspace

size listed in the Capacity text box changes as you drag the handle. See “Using the Workspace Size

Graph” on page 42.

t Click Details and type a new value for the Workspace size in the Capacity text box in the Workspace

Details panel.

4. Click Apply.

Using the Workspace Size Graph

The Workspace Size graph provides a quick way to see and change how much storage capacity is currently allocated to each Workspace and how much of that storage space currently has data written on it. The graph represents the following:

• Workspace size—total disk space in the Storage Group allocated to each Workspace

• Used space—used disk space in the Workspace

• Unused space—unused disk space in the Workspace

• Maximum Workspace size—total of Workspace size plus remaining disk space in the Storage Group available for allocation to each Workspace

r t

Callout Description

1 Decrease/Increase buttons—Increases or decreases the scale of the graph (zooms in or out)

2 Resize slider—Click and drag to increase or decrease the Workspace size

3 Used Space—Shows the amount of space currently in use. You cannot make the Workspace smaller than this

amount.

4 Unused space—Shows the difference between the current size of the Workspace and its used space.

5 Maximum Workspace size—Shows the total of the Workspace size plus space in the Storage Group still

available for allocation to each Workspace

To increase or decrease the Workspace, move the resize slider left or right. If you move it too far to the right and cannot grab it with the mouse again, you can reduce the size using the Details pane (see “Resizing a Workspace”

on page 42) until the resize slider reappears.

Duplicating a Workspace

When you duplicate a Workspace, the new Workspace inherits all the attributes of the original. You can change any of the attributes on the new Workspace except the protection mode. The new Workspace does not contain the data from the original.

The Storage Group must contain at least as much available space as the size of the Workspace you are

duplicating.

The new Workspace inherits the name, size, and event triggers of the Workspace being duplicated. You can change any of these properties.

The duplicated Workspace name is the same as the original but with a numeric suffix. For example, if the original Workspace is named Ingest, the duplicated Workspace is named Ingest1.

To duplicate a Workspace:

1. From the Management Console home page, click Workspaces in the System section.

The Workspaces page opens.

2. Select the Workspace you want to duplicate.

3. Click Duplicate.

The Duplicate Workspace dialog box opens.

4. (Optional) You can change the name, size, event triggers, or user access, but not the protection modes.

5. Click Apply.

The new Workspace appears in the Workspace list, and the Details panel is refreshed.

If there is no room for a Workspace of the specified size, the Capacity field displays a red line and the Apply button becomes inactive.

6. Click Close.

Deleting a Workspace

You can delete Workspaces (singly or in multiples) that are not currently being accessed by any clients, whether or not the Workspaces have media files stored on them.

Before deleting a Workspace, make sure that its media is moved, backed up, or no longer needed.

Deleting a Workspace returns its capacity to the amount of available space in the Storage Group.

If you delete a Workspace that has been mapped to a local drive by a client, the client can no longer access that Workspace. Clients should unmap the deleted Workspace using the Avid Client Manager. For more information,

see the Avid NEXIS Client Manager Installation and User’s Guide or the Client Manager Help.

Redistribution starts automatically when you delete a Workspace. During periods of high client usage, this might reduce client performance, resulting in dropped frames, underruns, and failed captures. If possible, delete Workspaces during periods of light client activity.

You can suspend and resume redistribution as needed.

To delete a Workspace:

1. From the Management Console home page, click Workspaces in the System section.

The Workspaces page opens.

2. In the Workspaces list, select the Workspace you want to delete.

3. Click Delete.

A confirmation dialog is displayed, asking you to confirm the operation.

4. Click Ye s .

The Workspace is deleted.

Renaming a Workspace

You can rename a Workspace at any time, even when it is being used by client workstations and mapped to a local drive or by letterless mapping (to a Universal Naming Convention path) on the client system. The only effect on users is that the Workspace name will be different the next time they need to access it.

As a best practice, Avid recommends that users unmount the Workspace you want to rename before you proceed.

To rename a Workspace:

1. From the Management Console home page, click Workspaces in the System section.

The Workspaces page opens.

2. In the Workspaces list, click the Workspace name you want to change.

3. If the Details panel is not visible, do one of the following:

t Click Details.

t Double-click the Workspace name.

The Workspaces Details panel displays all the information on the selected Workspace.

4. Type a new name in the Name text box.

For information on valid and invalid characters, see “Gu idelines for Names and Passwords” on page 23.

5. (Optional) Click Revert to undo any modifications made to the Workspace information.

6. Click Apply.

Setting Event Triggers for a Workspace

You can set event triggers that will write events to the Event log when Workspace capacity (in gigabytes) is less than a specified value, or when used Workspace capacity exceeds a specified percentage. You can create triggers for both Warning and Error events:

• Warning events indicate that the amount of used or unused space in the Workspace is nearing a threshold that you set, and you have time to take action (increase the size of the Workspace or change the event trigger) before it can cause problems.

• Error events indicate that the amount of used or unused space in the Workspace has already met the critical threshold that you set. Take immediate action to correct the problem.

If you have email notifications enabled, you can receive email notifications when Workspace capacity events occur. For more information, see “Receiving Notification of System Problems” on page 5.

To set an event trigger:

1. In the Workspaces list, select the Workspace for which you want to set a trigger.

2. If the Details panel is not visible, do one of the following:

t Click Details.

t Double-click the Workspace name.

3. (Optional) Select one of the following from the Warning Event Trigger drop-down list:

t Unused GB < (Trigger a warning when unused capacity falls below the specified value, in gigabytes)

t Used % > (Trigger a warning when used capacity exceeds the specified percentage value)

4. Type a value in the text field for the capacity at which you want the event to be triggered.

5. (Optional) Select one of the following from the Error Event Trigger “used” list:

t Unused GB < (Trigger a warning when unused capacity falls below the specified value, in gigabytes)

t Used % > (Trigger warning when used capacity exceeds the specified percentage value)

6. Type a value in the text field for the capacity at which you want the event to be triggered.

7. Click Apply.

8. Click Close.

Managing User Access Privileges for Workspaces

You can set privileges for user and user group access to Workspaces:

• Read/Write—User (client) can read and write to the Workspace

• Read—User (client) can read only read from the Workspace

• None—User (client) cannot read, write, or mount the Workspace

By default, new accounts do not have access privileges to Workspaces until an administrator assigns them (see

“Creating Users” on page 56). You can customize access for each client to every Workspace, if necessary.

You can control access either from the Workspace level (specifying the access to that Workspace for every user and group on the system)—or from the user or group level (granting access to a user or group for all or specific Workspaces, or preventing a user or a whole group of users from accessing one or more Workspaces).

To modify an individual client’s or group’s access privileges, see “Changing User Details” on page 57. To control access to a Workspace for all users and groups, see “Setting or Changing Workspace Access Privileges” on

page 46.

You also can give users different access privileges from those given to the group to which they belong. The group’s privileges set the baseline for all group members, and you can tailor the privileges for specific members of that group.

For example, you can grant a group read/write access, then restrict some members to read-only or no access. Alternatively, you can give the group read-only (or no) access, but specify read or read-write access for some members of the group. This can be useful for projects that include users who need a variety of permissions.

Changes to Workspace privileges have the following effects:

Current Privilege New Privilege Effect

None Read or Read/Write Available immediately

Read Read/Write Available immediately

Read/Write Read Apply immediately. If a file is open for writing, client retains

Read or Read/Write None If a client is already at the Workspace selection stage when the

Setting or Changing Workspace Access Privileges

You can set access privileges for users and user groups when the client accounts are created (see “Creating Users”

on page 56 and “Adding User Groups” on page 67), or later (see “Changing User Details” on page 57).

Alternatively you can set, modify, and monitor access privileges to Workspaces without having to modify individual client accounts.

Make sure all users have unmoun ted the Workspace before you change its access privileges.

To set or change user or user group access to a Workspace:

1. From the Management Console home page, click Workspaces in the System section.

The Workspaces page opens.

2. In the Workspaces list, select a Workspace.

write privilege until file is closed.

access privileges are removed, the Workspaces remain in the display. Future attempts to access the Workspaces will be unsuccessful.

3. If the Details panel is not visible, do one of the following:

t Click Details.

t Double-click the Workspace name.

The Workspaces Details panel displays all the information on the selected Workspace.

4. In the User Access panel, select a user or a user group. Ctrl+click (Windows and Linux) or Cmd+click (Mac) to select multiple users and user groups. Click Select All to select all users and user groups.

5. Change the Workspace privilege.

6. (Optional) Click Revert to undo any modifications made to the user access information.

7. Click Apply.

Workspace Redistribution

Redistribution is an operation that ensures all files in a Workspace are balanced evenly across the Media Packs in the Storage Group to provide optimal file system performance. Data chunks are distributed across multiple Media Packs to ensure redundancy and protect against data loss. When redistribution occurs, it affects all the Workspaces in a Storage Group.

Operations that initiate redistribution of data include:

• Adding or removing Media Packs from a Storage Group

• Deleting Workspaces

About Configuration Changes

The configuration of a Storage Group is based on the Media Packs that make up that group. When you add or remove Media Packs from the Storage Group:

• A configuration change is made

• An incremental redistribution is performed to balance the files in the Storage Group across the Media Packs

Deleting Workspaces results in a redistribution but does not cause a configuration change. You can see the number of configuration changes that have been applied to a Workspace; see “Displaying Workspace Details” on page 39.

After 20 configuration changes, the Workspaces page displays a warning to perform a full redistribution. You can manually initiate a Full Redistribution for a non-mirror-capable Storage Group at any time using the Workspaces page in the Management Console. Until then, the system continues to function, but the affected Workspaces and the System Status Panel general status remain at Warning until a full redistribution is performed (see “Performing

a Full Redistribution” on page 48).

Redistribution Reference Information and Restrictions

After 30 configuration changes without a full redistribution, the system will perform a full redistribution automatically. This could significantly reduce system performance until the redistribution operation has completed.

• The Avid NEXIS supports add, remove, and full redistributions under load for all Storage Groups.

- A load condition exists when the Workspace has active clients (reading and writing to the Workspace).

- A no load condition exists when a Workspace is not mounted or has inactive clients (the Workspace might

be mounted but clients are not performing reads or writes).

• When redistributing under load, allow the redistribution to complete before initiating a second redistribution.

• System performance can degrade significantly during redistribution in a Storage Group with the maximum client count. Reducing the number of clients allows the active clients using the Storage Group to function normally, with successful playback and captures. Perform redistributions during periods of light client

activity, or reduce the overall load if client performance degrades (for example, the client experiences dropped frames, underruns, and failed captures). Limitations on expected client performance during redistribution include the following:

- Reducing audio tracks from 8 to 4 during playback might be required during redistribution. (Normal

operation supports 2 streams of video 8 tracks of audio.)

- Reducing the number of video streams from 2 to 1 might be required during redistribution. (Normal

operation supports 2 streams of video.)

You can suspend and resume redistribution on all Workspaces as needed.

• The amount of time a redistribution takes depends on whether the Workspace is in a load or a no load condition, whether you are adding or removing a Media Pack, and how much data in the Storage Group must be redistributed.

• Redistributions are performed on 20 Workspaces at a time. If your Storage Group exceeds 20 Workspaces, the Workspace status shows “Redistribution In Process” for the first 20 Workspaces and “Redistribution Pending” for the rest of the Workspaces in that Storage Group. As Workspaces finish with the redistribution, the Workspaces with “Redistribution Pending” status start to redistribute until all the Workspaces in that Storage Group have finished the redistribution.

• Do not unbind or physically remove a Media Pack until the redistribution is complete and it has been removed from the Storage Group.

Performing a Full Redistribution

If you physically remove or unbind a Media Pack from the shared-storage network before redistribution is complete, or if you physically remove more than one Media Pack from a Storage Group before performing a redistribution, data loss can occur.

If you turn off any of the Engines before redistribution is complete, data loss can occur.

In addition to automatic redistribution operations (see “Workspace Redistribution” on page 47), you can also initiate redistribution manually; for example, to perform a full redistribution when the Config Changes count exceeds 20. (For information about Config Changes, see “Displaying Workspace Details” on page 39.)

When the Config Changes count reaches 20, a message is displayed recommending that you perform

redistribution.

Initiating, suspending, and resuming redistribution applies to all Workspaces in the Storage Group. You can also perform redistribution on multiple Storage Groups at the same time.

To redistribute Workspaces manually:

1. From the Management Console home page, click Workspaces in the System section.

The Workspaces page opens.

2. Do one of the following:

t Select a Workspace in one Storage Group

t Select Workspaces from different Storage Groups

3. Click Advanced Commands.

The Advanced Workspace Commands dialog box opens.

4. Click Full Redistribution for All.

5. Click Send.

6. In the confirmation dialog box, click Continue.

Files are redistributed, and the count in the Config Changes column is reset to zero. The amount of time required for the redistribution depends on the amount of data in the Workspaces.

Suspending Redistribution

Under some conditions, you might have to suspend or resume an in-progress redistribution. You can do this with the Advanced Commands options available on the toolbar in the Workspaces page. Suspending and resuming redistribution applies to all Workspaces associated with the same Storage Groups.

Use of the Resume Redistribution and the Suspend Redistribution options can result in degraded system performance. Suspending redistributions can have serious consequences for the file system if not monitored closely. These two Advanced Commands options should be used by Avid Customer Care personnel or under Avid Customer Care direction.

To suspend a redistribution:

1. Open the Management Console. (For information on opening the Management Console, see “Opening the

Management Console” on page 13.)

2. Click Workspaces in the System Area.

The Workspaces page opens.

3. Do one of the following:

t Select a single Workspace, then click Advanced Commands.

t Select one or more Workspaces from different Storage Groups, then click Advanced Commands.

The Advanced Workspace Commands dialog box opens.

4. Click Suspend Redistribution for All.

5. Click Send.

A confirmation message box opens.

6. In the confirmation dialog box, click Continue.

Redistribution is suspended for all Workspaces in the selected Storage Groups.

Resuming Redistribution

When you manually suspend a redistribution, you must also manually resume it. Suspending redistributions should be considered temporary. Do not leave Workspaces in the suspended state for extended periods of time.

To resume a redistribution:

1. Open the Management Console. (For more information, see “Opening the Management Console” on

page 13.)

2. Click Workspaces in the System Area.

The Workspaces page opens.

3. Do one of the following:

t Select a single Workspace, then click Advanced Commands.

t Select one or more Workspaces from different Storage Groups, then click Advanced Commands.

The Advanced Workspace Commands dialog box opens.

4. Click Resume Redistribution for All.

5. Click Send.

6. In the confirmation dialog box, click Continue.

Redistribution is resumed for all Workspaces in the selected Storage Groups.

Verifying Redistribution

You can use the Advanced Commands to verify a redistribution. Verification makes sure that redistribution has completed successfully.

Verification has minimal impact on perform an ce an d completes quickly.

To verify a redistribution:

1. Open the Management Console. (For information on opening the Management Console, see “Opening the

Management Console” on page 13.)

2. Click Workspaces in the System Area.

The Workspaces page opens.

3. Select a single Workspace or select Workspaces from multiple Storage Groups.

4. Click Advanced Commands.

The Advanced Workspace Commands dialog box opens.

5. Select Verify Redistribution.

6. Click Send.

7. In the confirmation dialog box, click Continue.

Redistribution is verified for all Workspaces in the selected Storage Groups.

Monitoring Redistributions

You can display detailed information about the progress of redistributions in the Redistribution Monitor tool.

The Redistribution Monitor tool displays a table listing the status of redistributions, the rate and remaining time of the redistribution, and other information.

To display details about redistribution:

1. Do one of the following:

t If a redistribution is progress, click the Redistribution Monitor icon in the Status console.

t In the Management Console, click Redistribution Monitor under the Tools heading.

t From the Workspaces tool, the Media Packs tool, or the Storage Groups tool, click Redistribution

Monitor in the Related Links section.

The Redistribution Monitor tool opens, displaying the information shown and described below.

The Overview section displays the redistribution status, with the number of Workspaces in the process of redistribution, and the number of Workspaces pending (yet to be redistributed). It shows a progress bar, the overall system rate (in GB/hr; the rate column in the table displays blocks per hour), the system time remaining for the redistribution to be complete (same as shown in the table), total GB done, and remaining GB.

Heading Description

Name Media Pack name

Host Name Host name of the Storage Controller

State The state of the Media Pack

Status Redistribution status

Progress When a redistribution is in under way, displays a progress bar and the percentage of redistribution

currently complete.

Rate (blocks/hr) Estimated number of blocks that can be moved in one hour

Time Remaining Estimated amount of time for the redistribution to complete, based on system load, amount of data,

and the rate. This is not a guarantee or promise of how long the redistribution will take.

Blocks to Move Total number of blocks still to be moved

Blocks Moved Number of blocks that have been moved so far

Status Time Time that the last status data was retrieved

Redistribution Status Definitions

The following table lists the Status Messages logged by the System Director Service during a redistribution, and a brief description of the status. Other Media Pack errors, not strictly related to redistribution, can also occur, interrupting redistribution or causing it to fail. See “Media Pack Status” on page 82.

Status Severity Comments

Initializing Redistribution

Redistribution Pending

Warning The Media Pack is determining which blocks will be moved. The redistribution status

is displayed in the Redistribution Monitor page.

Info If a Storage Group contains more than 20 Workspaces, they are redistributed in

batches of 20 at a time. This status is displayed for Workspaces waiting to start their redistribution until after the previous ones have completed.

Status Severity Comments(Continued)

Redistributing Warning The Media Pack is evenly redistributing data across all the disks in the Storage

Group. The time it takes to redistribute the data depends on the amount of data in the Storage Group.

Stalled Redistribution

Warning The Media Pack is currently stalled while trying to move blocks to other Media

Packs. This might be a temporary condition; if it persists and the overall redistribution has been determined to be stalled contact Avid Customer Care.

4 Managing Clients

A client is any user, group, or device that needs to access the Avid NEXIS shared-storage network. You create client accounts to allow this access and prevent unauthorized users from accessing other users’ data. When you create client accounts, you set basic client information, such as user names and passwords.

User accounts have administrative privilege levels, group membership types, and Workspace access. There can be more user accounts than connected clients. The Avid NEXIS system has a built-in user account named Guest, which you cannot rename or delete.

Each user and user group account has an associated privilege level that controls their access to files stored in the network.

Instead of (or in addition to) manually creating accounts, you can configure external authentication to allow LDAP users to connect to the Avid NEXIS. To import LDAP users, see “Managing LDAP Accounts” on page 58.

Users must have access to at least one Workspace before they can use the shared-storage network.

The Avid NEXIS Management Console allows you to create client accounts for each client connected to the system, and maintains a record of all attached clients. The client accounts are listed in dialog boxes for each client type.

Some clients might not be able to connect to the shared-storage network if the combined bandwidth requirement

of connected components equals the system limit for bandwidth use. For information on monito ring bandwidth use, see “Monitoring Client Bandwidth” on page 90.

Managing Users

The Users page of the Management Console allows you to create, modify, and delete user accounts; assign users to specific groups; and manage access privileges for all users.

The default Administrator account is not considered a user, and is not shown in the Users panel. A user is an account that accesses the Avid NEXIS file system primarily through a client system. You cannot create a user account with the name Administrator or administrator.

The Guest (or guest) account is on every Avid NEXIS system by default, and has no password. The Guest account has access only to the Installers page and the System Status History page.

When you double-click a user (or select a user and click Details), a Details panel opens to the right of the main Users panel.

Callout Description

1 Action button toolbar—Perform actions on selected users

2 Users list—Lists all users and related information; see “Users List” on page 54

3 Details panel—Detailed information on the selected users; see “User Details Panel” on page 55

4 Group membership—Displays information about the group membership for the selected user; see “Creating

5 Workspace access—Displays information about the Workspace access for the selected user; see “Creating

6 Filter panel—Filter the user list display based on conditions you configure; see “Filtering the Display” on

Users List

The Users list panel displays the following information.

Users” on page 56 and “Changing User Details” on page 57

page 21

Heading Description

Name Lists the client name

Flags Indicates the status of client privileges

Bandwidth Displays the client’s bandwidth allocation.

To sort the information in the Users panel, click any column heading. For more information on sorting items in

columns, see “Sorting Information” on page 21.

User Details Panel

The User Details panel displays the following information.

General Details Name Lists the user name

Setting a bandwidth limit on editing clients, such as Media Composer when the Avid NEXIS system is under load.

Heading Description

Password Lets you change the password for the user to log in to the

system. For password limits and valid characters, see

“Guidelines for Names and Passwords” on page 23.

, can decrease playback performance

Verify Re-enter the new password to verify it

Bandwidth (MB/sec) Lets you change the amount of bandwidth the account can

use (default is 0, which means unlimited bandwidth)

User Flag: can resize When checked, allows the user to resize their Workspaces

User Flag: remote LDAP user When checked, allows LDAP authentication and group

privileges

User Flag: disable user Disables the user account

Group Membership Name Lists the names of available groups

Type Lists the user’s membership status for each group (Member

or Non-Member)

Workspace Access Name Lists the names of available Workspaces

Access Lists the user’s access privileges for the Workspace

Effective Lists the effective access privileges for the selected user for

the Workspace

Reason Lists the reason for any difference between the access

privileges and the effective access assigned the selected user

Creating Users

To create a user account:

1. From the Management Console home page, click Users in the System section.

The Users page opens.

2. Click New.

The Create User dialog box opens.

3. Enter a password for the user account, the amount of system bandwidth the account can use, and set any user flags (for more information, see “User Details Panel” on page 55). For password limits and valid characters, see “Guidelines for Names and Passwords” on page 23.

4. (Optional) In the Group Membership list, select a group, and click Member to make the user a member in the group.

By default, new users are listed as “Non-Member” in the Type category for each group. The Non-Member button is inactive until you assign the user a group membership.

The Group Membership list shows the user as a member of the group.

5. (Optional) In the Workspace Access list, select one or more Workspaces and do one of the following:

t Click Read to set read-only access for the user.

By default, access privileges for new users are listed as “None” in the Access category for each Workspace. The None button is inactive until you set the access. (For information on permissions for Workspace access in the network, see “Managing User Access Privileges for Workspaces” on page 45.)

t Click Read/Write to set both read and write access for the user.

The Workspace Access list shows the new user access privileges for the selected Workspace.

6. Click Apply.

7. Click Close to close the Create User dialog box and to return to the Users page.

The new user appears in the Users list.

Duplicating Users

To quickly create additional user accounts based on one you have already created and modified, you can duplicate the user. Duplicated users inherit the bandwidth allocation and access privileges of the accounts from which they were created.

To duplicate a user account:

1. In the Users list, select the user account you want to duplicate.

2. Click Duplicate.

The Duplicate User dialog box opens.

3. (Optional) Modify any of the attributes of the new user. For more information see “Changing User Details” on

page 57.

4. Click Apply to create a new user containing the attributes of the selected user.

The duplicate user appears in the Users page, and the Duplicate User dialog box refreshes to allow you to duplicate a new user.

The new user account has a default name — user n, where n is an integer that is incremented each time you

click Apply to create another duplicate user account.

5. Click Close to close the Duplicate User dialog box and to return to the Users page.

Changing User Details

You can rename a user account and also change the password, allocated bandwidth, privileges (including disabling or re-enabling it), group memberships, and the Workspaces the user can access.

You can modify a user account at any time, even when it is being actively used in your work environment, but Avid recommends that users unmount a Workspace if you are changing their access to it.

You cannot rename or delete the default Guest account, but you can change the password (default is blank; no

password), its group membership and Wo rkspace access, and the user flags.

To modify a user account:

1. From the User list, do one of the following:

t Select the user account you want to modify, and click Details.

t Double-click the user name.

The Details panel displays information about the selected user account.

2. Modify the user options as required. For a list of options, see “Creating Users” on page 56.

3. Modify group membership for the user as required:

t Click Member to add the user to the group.

t Click Non-Member to remove the user from the group.

4. Modify Workspace access for the user as required:

t Click None to remove Workspace access privileges for the user.

t Click Read to set read-only Workspace access for the user.

t Click Read/Write to set both read and write Workspace access for the user.

For information on permissions for Workspace access in the network, see “Managing User Access Privileges

for Workspaces” on page 45 and “Setting or Changing Workspace Access Privileges” on page 46.

5. (Optional) Click Revert to undo any modifications made to the user information.

6. Click Apply.

Deleting Users

You can delete any user account except the default Guest user. If you want to keep an account but temporarily prevent its access to the shared-storage network, see “Disabling Users” on page 58. Deleting a user that belongs to a group also removes that user name from the group list. If you remove all the users in a group, the group itself is not deleted.

If you delete the client account, its connection to the System Director is broken immediately and any mounted Workspaces are unmounted as soon as they are accessed.

To delete a user account:

1. Ensure that the client account to be deleted is not currently active.

2. From the Users list, select the user account you want to delete.

3. Click Delete.

A dialog box opens, prompting you to confirm that you want to delete the client.

4. Click OK.

Disabling Users

You can remove a user temporarily from the Avid NEXIS shared-storage network by disabling the account. This preserves the client accounts (they remain in the Users list) and allows you to restore their access to the system later.

To re-enable a disabled user account, follow this procedure but uncheck the “disable user” box.

To disable a user account:

1. Make sure that the client account to be disabled is not currently active.

2. From the Users list, select the client account you want to disable.

3. Do one of the following:

t Click Details.

t Double-click the client name.

The Details panel displays information about the selected user.

4. Select the “disable user” check box.

5. (Optional) Click Revert to undo any modifications made to the user information.

6. Click Apply.

7. Click Close to close the Details window.

Displaying User Details

The Details panel displays all information for the currently selected user.

To see information about a user:

t In the User list, click to select a user.

The Users page displays all the information for the selected user. If the Details panel is not visible, click Details.

To hide the User Details panel:

t Click the arrow next to the Details title bar.

To close the User Details panel:

t Click Close.

Managing LDAP Accounts

LDAP (Lightweight Directory Access Protocol) is an Internet protocol that some applications use to look up information — such as account information, user names, and groups — from a server. The LDAP Sync tool allows Avid NEXIS administrators to synchronize Avid NEXIS user accounts with existing LDAP user accounts and to create or modify a large number of users and groups within the Avid NEXIS system.

Avid NEXIS supports the following mechanisms for LDAP authentication:

• LDAP over TLS (Transport Layer Security). The System Director tries to use this first.

• SASL DIGEST-MD5. If the configured LDAP server does not use TLS, the System Director uses this instead.

When using TLS, the server can use either a CA-signed certificate or a self-signed certificate. Most Microsoft Active directory servers support DIGEST-MD5.

To use LDAP, you must have DNS configured. See “Configuring DNS Service” on page 118.

The LDAP Sync tool lets you:

• Display user accounts available within a given LDAP service but not in the Avid NEXIS system, and vice versa

• Add new groups and users to the Avid NEXIS system

• Grant user memberships to groups

• Remove user membership from a group in Avid NEXIS if the user no longer belongs to that group on the LDAP server

Users synchronized by the LDAP Sync tool will automatically be added as “Remote” users for authentication to the LDAP server.

The LDAP Sync Tool lets you search for groups and their users on an LDAP server, synchronize users and groups accounts by adding or removing users and groups from Avid NEXIS, generate a report of the account actions, and see a history of the synchronization activity. Configure a connection by entering the LDAP server’s fully qualified name, port, and user distinguished name and password for authentication.

Users imported by the LDAP Sync Tool cannot log into the Avid NEXIS until it is configured for external

authentication. For more informatio n, see “C onfiguring External Authenticatio n of Use r s” on page4. Avid NEXIS currently supports only Microsoft Active Directory, and might not be compatible with other LDAP

implementations.

Installing the LDAP Sync Tool

The LDAP Sync Tool is part of the Avid NEXIS software kit, but is not installed by default.

To install the LDAP Sync Tool:

1. In the Management Console, click Installers under the System heading.

2. In the Avid NEXIS Tools section, click the LDAP Sync Tool executable file appropriate for your operating system.

3. Save the executable file to your computer and install it.

Opening the LDAP Sync Tool

You can use the LDAP Sync Tool to configure LDAP connections. If you have not previously configured a connection, enter the connection name and other information specific to the particular LDAP server.

Contact your IT administrator to obtain your LDAP login information. Three failed connection attempts might result in your LDAP user account being disabled.

All connection information is stored locally for the connecting user’s account. To connect from a different

workstation or as another user, re-enter the Avid NEXIS and LDAP login information.

Alternatively, you can configure external authentication on the Avid NEXIS to add the LDAP server. See

“Receiving Notification of System Problems” on page 5.

To open the LDAP Sync Tool:

1. Do one of the following:

t (Windows) From the Start menu select Avid > LDAPSyncTool > Avid LDAP Sync Tool.

t (Mac) Select Applications > Avid NEXIS Tools > LDAP Sync Tool.

The Avid Login dialog box opens.

2. In the Hostname field, enter the host name of the System Director.

3. Enter the administrator password.

4. Click Connect.

t If this is your first time using this tool and an LDAP server is configured, the LDAP Group Selection list

opens. See “Synchronizing LDAP and Avid NEXIS Accounts” on page 62.

t If this is your first time using this tool but no LDAP server is configured, the Connect to LDAP Server

dialog box opens. Enter the information for your LDAP server as shown in the example below and click Connect.

The Avid NEXIS system works with LDAP serve rs tha t u s e e ith er LDAP over TLS or SASL DIGEST-MD5, but not

with LDAPS protocol using port 636 (secure socket).

t If the tool has been used before on this computer, the main window opens.

Using the LDAP Sync Tool

The Account Synchronizer is the main window of the Avid NEXIS LDAP Sync Tool. Use the Account Synchronizer to search the LDAP user accounts, synchronize (reconcile) user accounts by adding or removing users from the Avid NEXIS users list, generate a report of the account actions, and see a history of the accounts. You can also modify the display of the Account Synchronizer to filter out unneeded account information.

LDAP Sync Tool — Main Window (Account Synchronizer)

All LDAP r econciliation session data, suc h as r epo rts and history, are store d in the local u ser’s account. If you log

into another workstation and/or as a different user, this information will not be available.

When you first connect to the Avid NEXIS and the LDAP server, the Account Synchronizer checks the users in the selected LDAP groups against the Avid NEXIS database and builds a set of actions to reconcile the two. The main window displays the complete set of groups, using buttons with colors and icons to indicate the reconciliation status of each group.

Icon Meaning

The group is in the LDAP database, but not in the Avid NEXIS system. The default action is to add the group and all users to the Avid NEXIS.

The group is in both LDAP and the Avid NEXIS system, but the users are different between the two:

• If the user is in LDAP but not the Avid NEXIS system, the user will be added to the Avid NEXIS system.

• If the user is in the Avid NEXIS system but not in LDAP, the user will be removed from the Avid NEXIS system.

The user will no longer share privileges with the group. The user will still be able to access the Avid NEXIS system, and

membership in other local or LDAP groups is unaffected.

• If the same user name is in both groups but they are intended for different users (for example, have different passwords), the credentials will be validated against LDAP.

LDAP supports having users with the same name but in different OUs, but Avid NEXIS does not check OUs.

The group is in both LDAP and the Avid NEXIS system, and all users are reconciled. No action is taken by default.

The user and/or group is in the Avid NEXIS system, but not LDAP.

By default, all users and groups in this entry will be permanently deleted. To prevent this, manually override the

default action before performing a Reconcile action.

The user is in only an Avid NEXIS group.

By default, all users and groups in this entry will be permanently deleted. To prevent this, manually override the

default action before performing a Reconcile action.

Click any button to see detailed information about the actions you can perform on users in each group.

Changing the Account Synchronizer Display

You can sort the columns in the display alphabetically, and add or remove LDAP groups from the Account Synchronizer display.

To sort columns:

t Click a column heading to sort the contents of the column alphabetically. Click the heading again to reverse

the sort.

To resize columns:

t Click and drag the divider between column headings.

Synchronizing LDAP and Avid NEXIS Accounts

Synchronizing the LDAP/Active Directory and Avid NEXIS user lists consists of the following steps:

• Selecting LDAP groups

• Specifying user-specific synchronization actions

• Performing the synchronization process

The synchronization process only reads the LDAP/Active Directory user list. The Avid NEXIS LDAP Sync Tool

will never alter the LDAP/Active Directory user list.

To add groups to the Account Synchronizer display:

1. Click Select Groups.

The LDAP Group Selection window opens.

On subsequent LDAP Sync Tool sessions, the main window will open after you log in and display the selected

groups from the last session.

2. Select the groups to be synchronized.

To Select This: Do This:

Single group Click the group name.

Multiple non-contiguous groups CTRL-click each name to be selected.

Multiple contiguous groups Click the first group name, then SHIFT-click the last group name.

All groups Press CTRL-A.

3. Click Add Selected.

The LDAP Sync Tool builds a list of sync actions for the selected groups, and displays the selected groups in the main window.

4. (Optional) To print a report of the account list and selections, click Print.

To remove groups from the Account Synchronizer display:

1. Select one or more rows and click Clear Selected to remove the row from the Group list. Ctrl+click (Windows and Linux) or Cmd+click (Mac) or Shift+click to select multiple rows.

2. Click Clear All to remove all rows from the Group list.

To modify the default reconciliation actions for individual users:

1. Click the row in the Sync Status column for the appropriate group (each row in the Sync Status column is a button).

The Descriptive name window opens and displays the user names of all members of the group, as well as actions to be taken.

2. You can do the following:

t To show all users, including those which are already reconciled, click Show All.

The “Show All” check box is disabled if all or no users in the group are already r eco nciled (all users a r e shown by

default).

t To override the default action, click the check box in the “Avid NEXIS Sync Action” column to deselect

it.

3. (Optional) To print a report of the user list and selections, click Print.

4. Click Close to close the user selection window and return to the main window.

To synchronize LDAP/Active Directory and Avid NEXIS user databases:

t Click Synchronized Marked.

The LDAP Sync Tool performs the reconciliation actions, then displays the groups status in the main window.

To refresh selected entries:

1. Select one or more groups from the main window.

To Select This: Do This:

Single group Click the group name.

Multiple non-contiguous groups CTRL-click each name to be selected.

Multiple contiguous groups Click the first group name, then SHIFT-click the last group name.

All groups Press CTRL-A.

2. Click Reload All.

Information about the selected groups is retrieved from the LDAP server, reassessed, and displayed in the main window.

To see and/or print the History log:

1. Click History.

The Synchronization History window opens.

2. (Optional) To print the History Log, click Print.

The Print dialog opens.

3. (Optional) To clear the History Log, click Delete History.

The Delete History dialog box opens. Click Ye s to delete the history.

4. To close the Synchronization History window, click Close.

To exit the LDAP Sync Tool

1. Do one of the following:

t Click File > Exit

t Click Close Window in the upper right corner of the window.

A confirmation window opens.

2. Click Ye s .

The application closes.

Importing LDAP Users with Incorrectly Formatted LDAP UIDs

When synchronizing users from the LDAP Synchronization Tool, the User ID (also known as the UID) must contain characters that Avid NEXIS allows for valid user names. The entry in the User ID column is used as the Avid NEXIS Username. All LDAP user names and passwords must use only ASCII characters. See “Guidelines

for Names and Passwords” on page 23 for more information about valid and invalid characters.

If the User ID contains any invalid characters:

• The user will not be added to Avid NEXIS

• The synchronization for the group is aborted

• Any subsequent user accounts in the group are not reconciled

In such cases, do one of the following:

• Create the user in Avid NEXIS with a user name that does not contain these illegal characters, and manually add them to groups.

• Update the user entry in the LDAP database with a UID that contains no illegal characters, then run the LDAP Sync Tool again to reconcile the users.

Disconnecting and Reconnecting the LDAP Servers

The connection status button icons indicate whether you are connected to the Avid NEXIS or LDAP servers:

Connected to Avid NEXIS

Disconnected from Avid NEXIS

Connected to LDAP server

Disconnected from LDAP server

You can use the connection status buttons to manually disconnect from and reconnect to the LDAP server. (If the connection to the Avid NEXIS is broken, close the LDAP Sync Tool, then restart it and log in again.) The button icons change depending on your current connection status.

You are disconnected from the Avid NEXIS or LDAP servers if their respective session time-out periods are

exceeded.

To disconnect from the LDAP server:

t Click LDAP.

The LDAP Sync Tool disconnects from the LDAP server, and the LDAP connection status button icon changes to Disconnected.

To connect (or reconnect) to the LDAP server:

1. Click LDAP.

The Connect to LDAP Server window appears.

The text fields will be filled in for you if you have previously logged into the LDAP server within the same session.

2. Click Connect.

The LDAP Sync Tool connects to the LDAP server and the Connection status icon changes to green (connected).

Managing User Groups

User groups, called Groups in the Management Console, allow you to organize and manage users based on their common properties, such as by Workspace access, LDAP users, or other criteria.

Callout Description

1 Action button toolbar—Perform actions on selected user groups

2 Details panel—Detailed information on the selected user group.

3 User membership panel—Displays information about the membership for the selected user group; see “Adding

User Groups” on page 67 and “Modifying User Group Details” on page 67

4 User groups list—Lists all user groups and related information

5 Filter panel—Filter the user list display based on conditions you configure; see “Filtering the Display” on

page 21

6 Workspace access panel—Displays information about the Workspace access for the selected user group; see

“Adding User Groups” on page 67 and “Modifying User Group Details” on page 67

The Group Details panel displays the following information.

Panel Heading Description

Group Details Name Lists the user group name

Panel Heading Description(Continued)

User Membership Name Lists the names of all users

Workspace Access Name Lists the names of available Workspaces

Adding User Groups

To add a group account:

1. From the Management Console home page, click Groups in the System section.

The Groups page opens.

2. Click New.

The Create Group dialog box opens.

3. Type a user group name in the Name text box.

If a user group with the name already exists, an error message tells you to type a new name.

Type Lists the user’s membership status for each user group (Member or Non-

Member)

Membership Count Lists the number of groups to which each user belongs (up to a maximum of 15)

Access Lists the access privileges for the selected user group

For information on valid and invalid characters, see “Gu idelines for Names and Passwords” on page 23.

4. (Optional) In the User Membership list, select a user and click Member to make the user a member in the user group. A user can belong to up to 15 user groups.

By default, new users are listed as “Non-Member” in the Type category for each user group. As a result, the Non-Member button is inactive until membership is set.

5. (Optional) In the Workspace Access list, select a Workspace or click Select All to select all Workspaces, and do one of the following:

t Click Read to set read-only Workspace access for the user group.

t Click Read/Write to set both read and write Workspace access for the user group.

By default, access privileges for new user groups are listed as “None” in the Access category for each Workspace. As a result, the None button is inactive until access is set. (For information on permissions for Workspace access in the network, see “Setting or Changing Workspace Access Privileges” on page 46.)

6. Click Apply.

7. Click Close to close the Create Group dialog box and to return to the Groups dialog box.

The new user group appears in the Groups list.

Modifying User Group Details

You can rename a user group account, change user membership, and modify Workspace access at any time, even when it is being actively used in your work environment.

To modify a user group account:

1. From the Groups list, do one of the following:

t Select the user group account you want to modify, and click Details.

t Double-click the user group name.

The Details panel displays information about the selected user group account.

2. Modify the user group name as required.

If a user group with the name already exists, an error message tells you to type a new name.

For information on valid and invalid characters, see “Gu idelines for Names and Passwords” on page 23.

3. Modify user membership for the user group as required:

t Click Member to make the user a member in the user group.

t Click Non-Member to remove the user from the user group.

4. Modify Workspace access for the user group as required:

t Click None to remove Workspace access privileges for the user group.

t Click Read to set read-only Workspace access for the user group.

t Click Read/Write to set both read and write Workspace access for the user group.

For information on permissions for Workspace access in the network, see “Managing User Access Privileges

for Workspaces” on page 45 and “Setting or Changing Workspace Access Privileges” on page 46.

5. (Optional) Click Revert to undo any modifications made to the client information.

6. Click Apply.

Deleting User Groups

You can delete any user group account except the default Guest group (of which the default user account, Guest, is a member). Deleting a group does not delete the user accounts who are members of the group.

To delete a user group account:

1. Ensure that the user group account to be deleted is not currently active.

2. From the Groups list, select the user group account you want to delete.

3. Click Delete.

A dialog box opens, prompting you to confirm that you really want to delete the user group.

4. Click OK.

Displaying User Group Details

The Details panel displays all information for the currently selected user group.

To see detailed information about a User group:

t In the Group list, click to select a user group.

The Groups page displays all the information for the selected user group. If the Details panel is not visible, click Details.

To hide the User Membership or Workspace Access panel:

t Click the arrow next to the Details title bar or the User Access title bar.

To close the Details panel:

t Click Details in the toolbar, or click Close at the bottom of the Details panel.

Managing Bandwidth Limits

The Bandwidth Limits panel lets you display and manage the bandwidth used by clients that can connect to the Avid NEXIS system. Some client applications try to use as much bandwidth as possible, potentially throttling other users of the system. To control this, you can modify the maximum amount of bandwidth a client can use.

Callout Description

1 Action button toolbar—Perform actions on selected Bandwidth Limit entries

2 List—Lists all client devices and related information; see “Bandwidth Limits Panel” on page 69

3 Details panel—Detailed information on the Bandwidth Limits; see “Displaying Bandwidth Limits Details” on

page 70

4 Filter panel—Filter the display based on options you configure; see “Filtering the Display” on page 21

Bandwidth Limits Panel

The Bandwidth Limits panel displays the following information.

Heading Description

Name Lists the client name

Bandwidth Displays the current bandwidth for the client

You might need to set a bandwidth limit for a device such as an Avid AirSpeed server if it is consuming more bandwidth than expected.

Heading Description(Continued)

Bandwidth Mode Lists the mode used to allocate bandwidth (only Device Bandwidth is available)

Description Displays the user-supplied device description, if any

Displaying Bandwidth Limits Details

The Bandwidth Limits Details panel displays the same information as the Bandwidth Limits list.

To see detailed information about a client or device:

t In the Bandwidth Limits list, double-click a name.

Adding a Bandwidth Limit Entry

Bandwidth limit entries are created in two ways: either manually (you create them) or automatically, when a client connects to the Avid NEXIS for the first time. You can prevent the automatic creation of entries in the Preferences page on the Management Console by selecting Force Manual Device Creation (see “Configuring

Management Console Preferences” on page 25).

For automatically created entries, the default bandwidth is determined by the Preferences page setting called Default Bandwidth for Auto Created Devices (MB/sec). The default value of zero (0) means the client has no limit (unlimited bandwidth).

To create a Bandwidth Limit specification for a client:

1. From the Management Console home page, click Bandwidth Limits in the System section.

The Bandwidth Limits page opens.

2. Click New.

3. Type the name of the device in the Name text box.

If a device with the same name already exists, an error message is displayed.

For information on valid and invalid characters, see “Gu idelines for Names and Passwords” on page 23.

4. (Optional) Type a value in the Bandwidth text box to set the amount of read/write bandwidth (in MB/s) to allocate to the device. A value of 0 (zero) indicates that bandwidth will not be metered.

5. (Optional) Type a description in the Description text box.

6. Click Apply.

The Bandwidth Limits list refreshes and displays the new client.

7. Repeat steps 2 through 6 to add more clients.

8. When finished, click Close.

Changing a Bandwidth Limit Entry

You can rename an entry or change the allocated bandwidth or description at any time. Any changes take effect immediately, even if the user is connected.

To modify a Bandwidth Limit entry:

1. From the Bandwidth Limits list, select the entry to modify, and do one of the following:

t Click Details.

t Double-click the name.

The Details panel displays information about the selected client.

2. Modify the options as required.

3. (Optional) Click Revert to undo any modifications.

4. Click Apply.

Deleting a Bandwidth Limit Entry

You can delete a Bandwidth Limit entry for user-created clients or any entry you have modified.

To delete a Bandwidth Limit entry:

1. Make sure that the client account is not currently connected.

2. From the Bandwidth Limits list, select the entry to delete.

3. Click Delete.

In the Delete Confirmation dialog box click Yes to confirm that you want to delete the entry.

4. Click OK.

The entry is deleted and removed from the Bandwidth Limits list.

5 Managing Avid NEXIS Hardware

You perform all storage management operations from the Avid Management Console, which allows you to add, remove, configure, and manage your hardware.

For instructions on replacing failed hardware, see the Setup and Maintenance Guide for your hardware model.

For an overview of the Management Console and info rmation about how to start the tool, see “Opening the

Management Console” on page 13.

Managing Engines

The Engines page of the Management Console allows you to see details and to monitor the status of all Engines connected to the shared-storage network. In the Management Console, click Engines to display the all the Engines in the shared-storage system.

Engine List

The Engine list includes the following information.

Heading Description

Product Name Displays the model name of the Engine or System Director Appliance

Product Part Number Displays the Avid part number for the Engine or System Director Appliance

Enclosure ID Displays the number (from 00 - 99) assigned to the Engine. In a lab with many Avid NEXIS

systems, assigning an Enclosure ID can help you identify a particular Engine.

The Enclosure ID is displayed in the window on the left side of the Engine.

Serial Number Serial number of the Engine

Status Time The last time the System Director logged the status of the Engine

Status Displays changes in the working status due to upgrade installation or failure.

Available Lists the number of unbound Media Packs in each Engine

Spare Lists the number of spare Media Packs in each Engine (the Media Pack is bound but not part of

a Storage Group)

Active Lists the number of active Media Packs in each Engine

Mode Indicates the function of the Engine, and can be one of the following values:

• Embedded—Running as the embedded System Director

• External — Running as the System Director Appliance (does not provide storage)

• Expansion—Running as a storage Engine only

Displaying Engine Details

To see information about an Engine:

1. Do one of the following:

t Select an Engine and click Details.

t Double-click an Engine name.

The Details panel displays all information for the Engine. The panel is divided into sections:

- Engine Details — displays the same information as in the Engine list

- Storage Controllers — displays information about the Storage Controllers in the Engine. Within this

section you can open the Agent page relevant to a specific controller by clicking Info.

- Media Packs— displays information also available in the Media Packs list. From this section you can

select any number of Media Packs and open the Agent to the relevant page by clicking Info.

- Disks — displays information about the disks in the Engine, such as serial number, slot number, capacity,

Media Pack membership, and firmware version. From this section you can select one or more Media Packs and open the Agent to the relevant page by clicking Info.

You can sort the information in the details sections by clicking any column heading. Also see “Sorting

Information” on page 21.

To see more detailed information on Engine components, use the Avid Agent tool. See “Avid NEXIS Agent” on

page 112.

To close the Details panel:

t Click Details in the toolbar, or click Close at the bottom of the Details panel.

Engine and Storage Controller Status

Engines or Storage Controllers can have one of the following status values that relate to the software installed on them, or to their validity in the configuration. If the field is empty, the Engine or Storage Controller is operating normally.

Status Description

Installing The Avid NEXIS software is being installed

Install failed The software installation failed. Contact Customer Care.

Install waiting The installation is in progress

Install needed This status can mean either of the following, but always applies to a multi-Engine configuration:

• The System Director is running a different version from the other Engines

• The other Engines completed their upgrades before the System Director did, and were communicating with the System Director before it had restarted due to its upgrade. Their version status is accurately reported but fenced themselves off the rest of the system to avoid file system corruption. To resolve this issue, reboot the Engines displaying this status.

Install downloading The Avid NEXIS software kit is downloading from the Avid support site.

Install Phase (1, 2, 3) The software installation is in the specified phase

Status Description(Continued)

Invalid Configuration An unsupported Storage Controller is present in the Engine. Remove it and replace it with a

Upgrading an Engine

When new releases of the Avid NEXIS software are available, you can upgrade the Avid NEXIS clients and Engines to take advantage of new features and bug fixes.

As of Avid NEXIS v7.0 and higher, the Management Console allows you to enter custom options to the installation. Use this field only with guidance from Avid Customer Care.

If you are adding an Engine to an existing shared-storage system, see the Avid NEXIS Setup and Maintenance

Guide.

Avid recommends upgrading the Avid NEXIS clients first, then upgrading the Avid NEXIS system. Clients can run a higher version of the Avid NEXIS software than the systems they are connecting to, according to the compatibility chart on the Avid NEXIS Documentation Knowledge Base. (For information on upgrading clients,

see the Avid NEXIS Client Manager Installation and User’s Guide.)

Depending on your system and the version running, you upgrade the system components through either the Management Console or the Agent, as follows:

valid Storage Controller for the Engine type. For more information, see the Setup and Maintenance Guide for the Engine model.

System and Version to Upgrade From How to Upgrade

ISIS 1000, single-Engine system running v5.x Use the Agent. See “Upgrading a Single Engine ISIS | 1000” on

page 75.

ISIS 1000, multi-Engine system running v5.x Update the System Director Engine first, through the Agent, then

update the other Engines through the Management Console.

See “Upgrading a Multi-Engine ISIS | 1000 System” on page 75. To identify the System Director, see the Avid NEXIS

Administration Guide.

Avid NEXIS, single Engine system running v6.x or higher

Avid NEXIS, multiple Engines with embedded System Director, running v6.x or higher

System Director Appliance and one or more Engines, running v6.x or higher

In a multi-Engine configuration, all the Engines (all Storage Controllers) and the System Director Appliance, if

applicable, must be running the same version before the system can resume normal operation. Upgrading an

Use the Management Console, System Settings page.

See “Upgrading an Avid NEXIS System” on page 76.

Use the Management Console, System Settings page.

See “Upgrading an Avid NEXIS System” on page 76.

Use the Management Console, System Settings page.

See “Upgrading an Avid NEXIS System” on page 76.

Engine or the System Director Appliance causes it to reboot; plan to do upgrades during a maintenance window with no client I/O occurring.

Upgrading a Single Engine ISIS | 1000

If you have a single ISIS | 1000 running v5.0.x, you perform the upgrade through the Agent.

To upgrade an ISIS | 1000 through the Avid NEXIS Agent:

1. On your local computer, download the new software from Avid, using your support account.

2. Unzip the software on your computer.

3. In the Management Console, open the Engines page and double-click the Engine name to open its Details panel.

4. Double-click the Host Name to open the Agent (see “Avid NEXIS Agent” on page 112).

5. In the Agent, click Install under the Configuration heading. Confirm that the box next to Run System Director is checked.

6. Click Choose File and navigate to the location of the software kit contents that you just unzipped.

7. Click Submit.

To complete the upgrade, the system reboots. A message is displayed indicating the time remaining until the system is again available. You can then log back in to the Agent or the Management Console and confirm the system is running the new version. The version information is visible at the bottom of the Management Console (see “Understanding the Management Console Interface” on page 14), and in the Agent.

Upgrading a Multi-Engine ISIS | 1000 System

If you have multiple ISIS | 1000 Engines running v5.0.x, first upgrade the one running the System Director through the Agent (see “Upgrading a Single Engine ISIS | 1000” on page 75), then upgrade the others through the Management Console.

To upgrade an ISIS | 1000 through the Management Console:

1. In the Management Console, click Engines.

2. Select an Engine in the shared-storage system (not the Engine running the System Director) and click Upgrade.

The Upgrade Storage Controllers dialog box opens. (Upgrading an Engine uses the same code path as upgrading the Storage Controller.)

3. Select the

The Command text box displays the location of the upgrade installer.

Do not enter or change any text in the Command or Options fields except under the supervision of qualified Avid Customer Care personnel. Doing so can result in system degradation and data loss.

4. Click Upgrade.

You can monitor the progress of the upgrade in the Details panel. To complete the upgrade, the system reboots. A message is displayed indicating the time remaining until the system is again available. You can then log back in to the Management Console and confirm the system is running the new version. The version information is visible at the bottom of the Management Console (see “Understanding the

Management Console Interface” on page 14).

AvidNEXISSetup_nnnnn.bin

file from the list in the right column.

5. Repeat this procedure until all Engines (and the System Director Appliance, if applicable) are upgraded and running the same software version.

Upgrading an Avid NEXIS System

To upgrade an Avid NEXIS | PRO or any other Avid NEXIS Engine, including the System Director Appliance, you can use the Management Console, System Settings page. This lets you upgrade all the system components through one interface and one operation. This is the recommended method for upgrading a multi-Engine Avid NEXIS system.

Do not upgrade Engines or Controllers individually on the Engines or Storage Controllers pages.

To upgrade an Avid NEXIS System:

1. On your local computer, download the new software from Avid, using your support account.

2. Unzip the software on your computer.

3. In the Management Console, click System Settings under the Advanced heading.

4. On the System Settings page, click the Upgrade link.

5. Click Choose File, and navigate to the location of the software kit contents that you just unzipped.

6. Click Apply.

The kit is installed on each member of the system, and each reboots in turn. The Management Console remains open, displaying a series of status updates about the upgrade process, and a reboot countdown, until the last component has rebooted. (The countdown text is always centered on the display; if it is in the way, try resizing your browser window until it no longer obscures the Results panel.)

The current login session ends, closing the Management Console. The login screen is displayed.

You can log back in to the Agent or the Management Console and confirm all the system components are running the new version. The version information is visible at the bottom of the Management Console (see

“Understanding the Management Console Interface” on page 14), and in the Agent

Removing an Engine from the Engine List

This procedure applies if you have physically disconnected an Engine and removed it from an Avid NEXIS

system. (For information on removing Engines from the shared-storage system, see the Avid NEXIS Setup and Maintenance Guide.) The Management Console might continue to show the Engine in the Engines list. This

procedure describes how to remove it from the display.

To remove an Engine from the Engine list:

1. In the Engine list, select the Engine to remove.

2. Click Remove Status.

The Engine is removed from the Engine list.

If you remove a n activ e Engine by mistake, t he System Director restores the Engine to the Engine list the next time

it polls the shared-storage network (usually within 20 seconds) .

Managing Controllers

The Storage Controllers page of the Management Console allows you to see details and to monitor the status of all Storage Controllers connected to the shared-storage network.

In a dual-controller configuration, if one controller fails, the services that were running on it fail over to the other controller with no manual intervention.

Storage Controllers List

The Storage Controllers list includes the following information:

Heading Description

Host Name The name of the Storage Controller

Status Time The date and time of the currently displayed information. To update the data, click Refresh.

Status The Storage Controller status.

Avid NEXIS Version The Avid NEXIS version running on the Storage Controller

BMC Version The BMC firmware version running on the Storage Controller

Controller Serial Number The manufacturer serial number of the controller

Engine Serial Number The serial number of the Engine that contains this Storage Controller

If the System Director is running on this controller, the controller name is also the System

Director name.

If LACP is enabled on the Engine or System Director Appliance and a problem occurs, the status

LACP Degraded

troubleshoot and resolve this issue, see “STATUS Tab” on page 114.

Storage Controllers and Engines use the same status values pertaining to software installation; for more information, see “Engine and Storage Controller Status” on page 73.

is shown. For details about the LACP configuration and how to

Free Memory Displays the amount of memory not in use

Total Memory Displays the total amount of available memory

Displaying Storage Controller Details

To see information about an Storage Controller:

1. Do one of the following:

t Select a Storage Controller and click Details.

t Double-click the Storage Controller name.

The Details panel displays all information for the Storage Controller. The panel is divided into sections:

- Details — displays the same information as in the Storage Controller list

- Media Packs— displays information also available in the Media Packs list. In this section you can select

one or more (or all) Media Packs and open the Agent to the relevant page by clicking Info.

- IP Addresses— displays the IP addresses assigned to the Storage Controller. You can select an IP address

and click Info to open the relevant Agent page.

You can sort the information in the Details panel by clicking any column heading. For more information on sorting items in columns, see “Sorting Information” on page 21.

To close the Details panel:

t Click Details in the toolbar, or click Close at the bottom of the Details panel.

Managing Media Packs

The Media Packs tool coordinates and controls the activity of Media Packs and allows you to bind and unbind Media Packs and perform maintenance operations.

1 Action button toolbar — Perform actions on selected Media Packs

2 Media Packs list — Lists all configured Media Packs and related information; see “Media Packs List” on page 80

3 Details panel — Displays detailed information on the selected Media Packs; see “Displaying Media Pack Details” on

page 81

4 Filter panel — Filters the Media Packs list display based on conditions you configure; see “Filtering the Display” on

page 21

Media Packs List

The Media Packs list contains the following information. If you cannot see a column, it might be hidden. See

“Showing and Hiding Columns” on page 20).

Heading Description

Name Displays the name (created automatically) of each Media Pack bound to the system

Host Name Displays the name of the Storage Controller

Status Time Lists the last time the System Director logged the Media Pack’s status

Heading Description(Continued)

Status Displays any change in the working status logged by the System Director (for a description of status

messages, see “Media Pack Status” on page 82)

State Displays the Media Pack state (Spare, Bound, Unbound)

Uptime Displays the amount of time the Media Pack has been running (days:hours:min:sec)

Capacity Displays the total capacity of the Media Pack

Usable Displays the amount of storage space remaining

Used Displays the amount of used space

Engine Serial Displays the serial number of the Engine

Storage Group Displays the Storage Group, if any, to which the Media Packs are allocated.

You can organize the information in the Media Packs list by show ing additio nal columns or by sorting or filte ring

displayed items. For more information on modifying the display, see “Customizing the Management Console

Display” on page 20.

A colored icon precedes the name of each Media Pack, indicating its status, as follows:

Icon Color Description

White Media Pack is unbound (not linked to the Avid NEXIS file system)

Green Media Pack is bound to the file system as Scale-Out performance and operating normally

Green with up arrow Media Pack is bound to the file system as High or SSD performance and operating normally

Yellow Media Pack might be experiencing degraded performance

Blue An installation or software upgrade is in progress, or the Media Pack is not bound

Red Problem within the Media Pack, such as a disk failure

Displaying Media Pack Details

To see detailed information about a Media Pack:

1. In the Media Packs list, select a Media Pack.

2. Do one of the following:

t Click Details.

t Double-click the Media Pack name.

The Details panel displays all the information for the selected Media Pack, such as the Storage Controller that manages the Media Pack and details about its disks.

If a Media Pack contains a replacement drive of a different size, the actual disk size is shown in the Disks list in

the Details panel, but the Media Pack uses only the amount of space that equals the smaller disk sizes. You can replace a failed 2TB drive with a 6TB drive, but not vice versa.

To close the Details panel:

t Click Details in the toolbar, or click Close at the bottom of the Details panel.

Media Pack Status

The Status column in the Media Packs list reports the status of the Media Packs logged by the System Director. (The Status line in the Details panel reports the same information.) As long as the Media Pack maintains a working status, the Management Console shows no entries in the Status field. When a problem occurs or when the status of the Media Pack changes, the Management Console refreshes the display.

A Media Pack can have one of the following status values, in alphabetical order.

Status Description

Disk Failure The hard disk error threshold for a disk has been exceeded and the Media Pack has set the

Disk full One or more Media Packs in a Storage Group has reached its full capacity. Even if some of

Disk Performance Degraded Disk Performance Degraded, because either:

disk offline. The default threshold is 25 hard errors.

the Media Packs still have available space, the Storage Group is considered full as soon as one Media Pack is filled. As data is written and deleted, some Media Packs are filled before others. During redistribution, the data is redistributed evenly among the Media Packs.

• A disk has logged a Long Command Time. The Avid NEXIS system periodically clears this log. The Long Command Time counter is also cleared during a reboot.

• A disk has reached 75% of its hard error threshold. Reboot the Engine to clear the status.

Drive missing A drive is missing from the Media Pack

Drive rebuilding The contents of a data drive are being rebuilt from the other drives in the Media Pack

Missing Disks - unbound The System Director starts a Storage Manager process for every Media Pack that the

Network degraded The IP interfaces on the Media Pack have failed or the Media Pack has experienced at

Offline A Media Pack was set offline by the system.

Rectifying Files The Avid NEXIS system is cleaning up deleted files and verifying existing files on Media

Displaying Drive Details

You can display detailed information about the drives in a Media Pack, spare drives in the Engine (if applicable), and the system drives.

(after you replace a failed drive)

Engine can support. If the Engine is not fully populated, the Storage Managers report the missing Media Pack drives.

least a 10% error rate (usually due to lost packets), indicating a network communication problem (possibly a cable or switch issue).

Although the Media Pack is reporting and detecting the errors, it is usually not the Media Pack itself that is the problem. Each Media Pack has an associated Storage Manager that could be experiencing a problem.

Packs. This occurs every time the system restarts and every 10 days thereafter, and also when manually initiated. Each Media Pack staggers its process so that they do not run simultaneously.

To see detailed information about a Media Pack drive:

1. In the Media Packs list, select a Media Pack.

2. Do one of the following:

t Click Details.

t Double-click the Media Pack name.

The Details panel displays all the information for the selected Media Pack, such as the Storage Controller that manages the Media Pack and details about its disks, such as the slot number, capacity, and firmware version.

If you replace a failed 2TB drive with a 6TB drive, the actual size is shown in the Disks list in the Details panel,

but the Media Pack treats it as another 2TB drive. You cannot replace a failed 6TB drive with a 2TB drive.

To see detailed information about a spare or system drive:

1. In the Engines list, select an Engine.

2. Do one of the following:

t Click Details.

t Double-click the Engine name.

The Details panel displays all the information for the selected Engine, such as its Storage Controller, Media Packs, spare drives (if applicable) and system drives.

For SSDs, such as system drives or all drives in Avid NEXIS | E2 SSD, the SSD Health is also displayed, showing a percentage of life left. When the SSD Health reaches 25% (the warning threshold) notification is sent to the administrator (see “SSD Health” on page 83).

If you replace a drive with on e of a differ ent size, the actua l disk size is shown in the Disks list in the Detai ls panel,

but the Media Pack uses only the space equal to the other disks. You can replace a failed 2TB drive with a 6TB drive, but not vice versa.

To close the Details panel:

t Click Details in the toolbar, or click Close at the bottom of the Details panel.

SSD Health

In all Engines and the System Director Appliance, the system drives are solid-state (SSDs). In an Avid NEXIS | E2 SSD Engine, all the drives—both of the system drives and all the Media Pack drives—are SSDs.

For all SSDs, the drive health is displayed as follows:

• In the Management Console Engines page on the Details pane

• In the Management Console Media Packs page on the Details pane

• In the Agent on the ADVANCED tab; click All Disks under Storage Engine

If an SSD has reached a Warning or Critical threshold (see “SSD Health Values” on page 84) the administrator is notified and the statuses are displayed in the Management Console Status panel (on the left-hand side) and in the System Status History panel. See “Receiving Notification of System Problems” on page 5 to configure notification.

SSD Health Values

SSD health is reported as a percentage of SSD life remaining. SSD life can vary, but is generally expected to be about five years. When an SSD reaches the Warning threshold, you will have enough time to order and receive a replacement if you act promptly.

Life Remaining Percentage Severity Level Action to Take

100-26% None None — SSD is operating normally

25% Warning When notified, order a replacement SSD as soon as possible.

15% Critical When notified, replace the SSD as soon as possible.

Disk Status

The individual drives in a Media Pack and the system drives can have the following status values:

Status Description

Capacity Insufficient (Applies to system drives only). The system drive is not the appropriate size for the Engine it is

in. Replace the drive with one of the minimum required size.

More detailed information for this st ate is displa yed in the Agent. See “ADVANCED Tab” on

page 116.

Empty (Applies to system drives only). The system requires two blank metadata (system) drives. Insert

another blank drive of the same or greater capacity as the other one.

Failed The drive has failed and must be replaced. You cannot reuse it. See “Identifying the Slot Number

for a Failing or Failed Drive” on page 85, and see the Avid NEXIS Setup and Maintenance Guide

for your Avid NEXIS model for instructions on replacing a drive.

You must replace a failed system drive with a drive of the same or greater capacity.

Within a Media Pack, you can r eplace a smaller drive with a lar ger one (fo r example, use a 6TB

drive to replace a failed 2TB drive), but the Media Pack will use only 2TB of space on the drive. You cannot replace a larger drive with a smaller one in a Media Pack.

Failing (Applies to Media Pack drives only.) The drive is failing. Although there is no way to tell how

much time you have before the drive fails, this status alerts you to obtain a replacement drive as soon as possible.

See “Identifying the Slot Number for a Failing or Failed Drive” on page 85, and see the Avid NEXIS Setup and Maintenance Guide for your Avid NEXIS model for instructions on replacing a drive.

To check the performance of Media Pack drives, see “STATISTICS Tab” on page 115.

Foreign For Media Pack drives, the drive possibly came from a different Engine. To use it, clear the

foreign drive configuration; see “Clearing a Foreign Disk Error” on page 85.

For system drives, more detailed information for this state is displayed in the Agent. See

“ADVANCED Tab” on page 116.

Incompatible The Media Pack drives are not the right type for the Engine:

• The Engine is expecting HDD Media Pack drives

Status Description(Continued)

Initializing The Engine is starting up (for example, after a reboot) and performing internal housekeeping.

For system drives, more detailed information for this state is displayed in the Agent. See

“ADVANCED Tab” on page 116.

Missing/Empty A drive is missing or the slot is empty. The serial number of any missing drive is displayed with

the status, to help you identify which drive is missing. You can put it into any empty slot.

For system drives, more detailed information for this state is displayed in the Agent. See

“ADVANCED Tab” on page 116.

Operational The drive is functioning normally.

Partition Unsupported (Applies to system drives only). The drive is partitioned for a different Engine than the one it is

in, or some partitions are missing or the wrong size. Remove the drive and insert a blank drive or one partitioned correctly for this Engine.

More detailed information for this st ate is displa yed in the Agent. See “ADVANCED Tab” on

page 116.

Rebuilding The data on the drive is being rebuilt from the other drives in the Media Pack, or from the other

system drive. This status occurs after you replace a failed drive.

Spare The drive is a spare. To see all the drives in an Engine, see “Displaying Drive Details” on

page 82.

More detailed information for this st ate is displa yed in the Agent. See “ADVANCED Tab” on

page 116.

Unsupported The drive was not purchased from Avid and cannot be used in the Engine.

Identifying the Slot Number for a Failing or Failed Drive

When a drive is failing or has failed, its status is displayed in several places:

• In the System Status panel of the Management Console.

• On the Engines page in the Management Console. Open the Details pane, and click Disks. The slot number is shown in the disk details table.

• On the Media Packs pane in the Management Console. Open the Details pane and click Disks. The slot number is shown in the disk details table.

• On the STATISTICS tab in the Agent. Click Disk under the Media Pack heading.

• On the ADVANCED tab in the Agent. Select a Media Pack and click Disks, or click All Disks under the Storage Engine heading.

Clearing a Foreign Disk Error

The Foreign Disk message is displayed in the following cases:

• When a drive came from a different Media Pack (usually from a different Engine)

• When the drive has been out of the Engine for longer than five minutes, and replaced by a spare drive, then reinserted into the same Engine.

(If a drive is removed accidentally, the Media Pack requests its return for five minutes. If it is reinserted within those five minutes, the Media Pack resumes normal operation. After five minutes, if it was replaced by a spare drive and then reinserted, it is marked Foreign. If a spare drive did not replace the removed drive, the removed drive can rejoin the Media Pack at any time.)

You cannot clear the foreign configuration on a system drive. If a system drive is reporting a status of foreign,

contact A vid Customer Care.

If the drive has failed, you cannot reuse the drive even if you clear the configuration.

Clearing the foreign disk configuration deletes all data on the drive, and is a permanent operation. If you are using a drive that came from a different Media Pack, make sure the original Media Pack no longer needs it.

To replace media drives, see the Avid NEXIS Setup and Maintenance Guide.

To clear the Foreign Drive status:

1. Open the Agent.

2. Click Advanced, then Disks.

3. Select the drive, then click Clear Foreign Config.

4. A dialog box opens, warning that continuing with this operation will permanently destroy all data on the drive. Type the words

5. After the old configuration is cleared, the drive gets assigned to any Media Pack that needs one, or becomes a spare (if supported in this Engine type).

Destroy My Data

in the text field and click OK to continue.

Unbinding Media Packs from the Avid NEXIS File System

To move a Media Pack to a different Engine, you remove the Media Pack from its current Storage Group (if it belongs to one), and then unbind it on the current system. Then you can physically pull the drives and insert them into another Engine.

You cannot unbind a Media Pack if it has any drive errors or is missing drives. Replace missing or failed drives.

Removing a Media Pack starts a redistribution of all its data to other Media Packs in the same Storage Group. For more information, see “About Removing Media Packs from Storage Groups” on page 33. When the Media Pack has been removed, its state changes to Spare - Bound.

All the Media Packs you want to unbind must be in the Spare state.

Unbinding a Media Pack when redistribution has not completed will result in permanent data loss!

Redistribution can take a long time; use the Redistribution Monitor tool to track the progress and estimate the time remaining (see “Monitoring Redistributions” on page 50).

To unbind a Media Pack from the Avid NEXIS file system:

1. Select the Media Pack you want to unbind.

2. Click Unbind.

A confirmation dialog appears.

3. Click Ye s to confirm.

The selected Media Pack is removed from the Avid NEXIS file system and its state changes to Unbound. You can then physically remove the media drives from the Engine. When you insert them into a different Engine, they are reported as foreign; clear the Foreign Disk Error on each drive (see “Clearing a Foreign Disk Error”

on page 85). The new Engine can then use them to create a new Media Pack.

Clearing Network Degraded Status Messages

Network Degraded status indicates that the Media Pack has detected a high number of errors (see “Media Pack

Status” on page 82). If correcting the problem does not clear the status messages, use the Issue Command button

to clear the messages and reset the error count.

Correct the cause of the Network Degraded status messages before you clear them from the Management Console.

To clear all Network Degraded messages in the Media Packs list:

1. Select one or more Media Packs from the Media Packs list.

You can use the Shift and Control keys to select multiple items. For more information, see “Selecting Items”

on page 23.

2. Click Issue Command.

3. Click Clear Network Degraded, and then click Send.

Removing Orphaned Media Packs

Orphaned Media Packs are connected to a file system that is not currently in use, for example when a Media Pack is moved from one Avid NEXIS environment to another, or when you create a new active partition on a system that already includes bound Media Packs. The “Force Remove” command removes the file system binding from the Media Pack and makes it available for use in the current file system.

The Force-Remove command erases all data stored on the Media Packs. Do not remove orphaned Media Packs unless you are certain they contain no data you want to save.

To remove orphaned Media Packs:

1. From the Management Console home page, click Media Packs.

2. Select the orphaned Media Pack.

3. Click Force Remove.

A message warns you that removing Media Packs erases all data on the component.

4. Click Ye s .

The Force Removal Text Confirmation dialog box opens.

5. Type

Remove

The orphaned Media Pack is unbound from the Avid NEXIS file system and removed from the Orphaned Media Pack list.

in the text box, and then click Remove.

Cleaning Up Files (Manually Rectifying Files)

Media Packs periodically check the status of stored files, cleaning up deleted files and verifying existing files. This process, called “rectifying files,” occurs randomly and asynchronously during normal system operation to minimize any potential decrease in system performance. The Status column in the Media Packs list indicates this operation.

Media Packs also rectify files when starting or restarting. When this happens, data stored on the Media Packs might not be in sync with the data in the file system itself. Also, if a client cannot communicate with the Media Pack, there can appear to be more data allocated to the Media Packs than the file system has allocated. To correct this, you can manually send the Media Pack a command to rectify its files.

To rectify files:

1. Select one or more Media Packs from the Media Packs list.

Use the Shift and Control keys to select multiple items. For more information, see “Selecting Items” on

page 23.

2. Click Issue Command.

The Issue Media Packs(s) Command dialog box opens.

3. Click Initiate Block Rectify, and then click Send.

The system rectifies files on the selected Media Packs and changes the status in the Media Packs list to Rectifying Files.

6 Managing Connections

This section describes how to monitor and manage connections to the Avid NEXIS shared-storage network.

Monitoring System Connection Status

The Connection Status page allows you to see the status of all connections to the shared-storage network.

To open the Connection Status page:

From the Management Console home page, click Connection Status in the Connect section.

Some clients might not be able to connect to the shared-storage network if the combined bandwidth requirement

of connected components equals the system limit for bandwidth use. For information on monito ring bandwidth use, see “Monitoring Client Bandwidth” on page 90.

Callout Description

1 Action button toolbar—Perform actions on selected components

2 Connections list—List connected components and related information; see “Connection Status Descriptions”

on page 90

Connection Status Descriptions

The Connection Status dialog box lists information about everything — both active and inactive — connected to the shared-storage network. The following table describes the information displayed in the dialog box.

Heading Description

Name The name of the component

ID An internal numeric identifier used by the System Director to represent the component; these

identifiers are assigned when a component first contacts the System Director

OS The operating system running on the component

Type The category or principal function of the component, such as Client or Storage Manager (every

Media Pack has an associated Storage Manager)

License The number of licenses allotted to the component

Messages/Second The number of messages per second being sent between the component and the system

Last Seen For inactive components, displays the date and time when the component last sent its status to the

System Director; for active components, displays a zero (0) as the default value

For active components, displays the date and time when the component last sent its status to the System Director.

The System Director removes information about components that have not been seen for a week, unless the component’s bandwidth limit is configured to custom values or the Default Device Bandwidth option in the Preferences dialog box is selected

To sort the information in the Connection Status dialog box, click any column heading. For more information on

sorting items in columns, see “Sorting Information” on page 21.

Monitoring Client Bandwidth

The Client Bandwidth page allows you to monitor system usage, including total system bandwidth use and bandwidth consumption of each connected system.

To open the Client Bandwidth page, on the Management Console home page, click Client Bandwidth in the Connect section.

The System Read Bandwidth and System Write Bandwidth rows in the Client Bandwidth page show total system read bandwidth (green bar) and total system write bandwidth (red bar).

Below the System Read Bandwidth and System Write Bandwidth rows is a list of all active system components showing their current activity and their system identification, as described in the following figure and table:

Pinnacle Systems NEXIS - 7.9 Administrator’s Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Using This Guide

Who Should Use This Guide

Symbols and Conventions

If You Need Help

Accessing the Online Documentation

Avid Training Services

1 Configuring the System

Creating the Avid NEXIS File System

Binding the Media Packs to the File System

Configuring External Authentication of Users

Receiving Notification of System Problems

Configuring the Notification Service

Filtering the Error Notification Parameters

Adding Contact and Email Address Information

Enabling Link Aggregation

Changing the Administrator Password

Securing an Avid NEXIS Infrastructure

Securing Access to the Management Console

Changing the BMC Password

2 Working with the Management Console

Opening the Management Console

Understanding the Management Console Interface

System Status Console

System Status Console Panels

Navigation Toolbar

Main Tools Panel

Accessing Help

Session Counter

Customizing the Management Console Display

Moving Columns

Showing and Hiding Columns

Sorting Information

Filtering the Display

Updating the Display

Selecting Items

Using Context Menus to Perform Actions

Guidelines for Names and Passwords

Management Console Preferences

Configuring Management Console Preferences

Configuring the Agent Settings

3 Managing Storage Groups and Workspaces

Storage Group Considerations

Managing Storage Groups

Creating a Storage Group

Renaming a Storage Group

Adding Unassigned Media Packs to Storage Groups

About Removing Media Packs from Storage Groups

Removing Media Packs from a Storage Group

Removing All Media Packs in an Engine from All Storage Groups

Displaying Storage Group and Media Pack Details

Deleting Storage Groups

Managing Workspaces

Workspace Considerations

Workspace Protection Methods

Creating a Workspace

Displaying Workspace Details

Resizing a Workspace

Using the Workspace Size Graph

Duplicating a Workspace

Deleting a Workspace

Renaming a Workspace

Setting Event Triggers for a Workspace

Managing User Access Privileges for Workspaces

Workspace Redistribution

4 Managing Clients

Managing Users

Users List

User Details Panel

Creating Users

Duplicating Users

Changing User Details

Deleting Users

Disabling Users

Displaying User Details

Managing LDAP Accounts