Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.
This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance
with the license agreement.
This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents.
Part of the software embedded in this product is gSOAP software.
Portions created by gSOAP are Copyright (C) 2001-2004 Robert A. van Engelen, Genivia inc. All Rights Reserved.
THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
This document is protected under copyright law. An authorized licensee of Avid NEXIS may reproduce this publication for the licensee’s own use in learning
how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this
document or providing support or educational services to others. This document is supplied as a guide for Avid NEXIS. Reasonable care has been taken in
preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc.
does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee,
provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of
Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam
Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF THIS SOFTWARE.
The following disclaimer is required by the Independent JPEG Group:
This software is based in part on the work of the Independent JPEG Group.
This Software may contain components licensed under the following conditions:
Copyright (c) 1989 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms
and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by
the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without
specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Copyright (C) 1989, 1991 by Jef Poskanzer.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the
above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software
is provided " as is" without express or implied warranty.
Copyright 1995, Trinity College Computing Center. Written by David Chappell.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the
above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software
is provided " as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice
appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel
Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes
no representations about the suitability of this software for any purpose. It is provided " as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all
copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.
ii
THIS SOFTWARE IS BEING PROVIDED " AS IS" , WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR
AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS
FITNESS FOR ANY PARTICULAR PURPOSE.
This product includes software developed by the University of California, Berkeley and its contributors.
The following disclaimer is required by Paradigm Matrix:
Portions of this software licensed from Paradigm Matrix.
The following disclaimer is required by Ray Sauers Associates, Inc.:
“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,”
including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s
failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including
but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use
reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised,
knew or should have known of the possibility of such damages.
The following disclaimer is required by Videomedia, Inc.:
“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability
or its fitness for any particular purpose.”
“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN
ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of
applicable videotape recorder decks, videodisc recorders/players and the like.”
The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:
Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.
Attn. Government User(s). Restricted Rights Legend
U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software
documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with
respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a),
as applicable.
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003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages,
AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Ignite,
Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID,
AvidRAID, AvidShare, AVIDstripe, AVX, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Bruno, C|24,
CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8,
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DNxchange, Do More, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase,
Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core,
HD Process, HDpack, Home-to-Hollywood, HYBRID, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS,
iNEWS Assign, iNEWS ControlAir, InGame, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, IntelliSat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, iS9, iS18, iS23, iS36, ISIS, IsoSync, LaunchPad,
LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media,
Marquee, MassivePack, Massive Pack Pro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMix, Media Reader, Media Recorder, MEDIArray,
MediaServer, MediaShare, MetaFuze, MetaSync, MIDI I/O, Mix Rack, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, NewsVision, Nitris,
NL3D, NLP, NSDOS, NSWIN, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Painterly Effects, Palladium,
Personal Q, PET, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools, Pro Tools|HD, Pro Tools LE, Pro Tools M-Powered, Pro
Transfer, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket
Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, ScriptSync, SecureProductionEnvironment,
Serv|GT, Serv|LT, Shape-to-Shape, ShuttleCase, Sibelius, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter,
SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, SubCap, Sundance,
Sundance Digital, SurroundScope, Symphony, SYNC HD, SYNC I/O, Synchronic, SynchroScope, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder,
TimeLiner, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL
Utilities, tools for storytellers, Transit, TransJammer, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Video the Web Way, VideoRAID, VideoSPACE, VTEM,
Work-N-Play, Xdeck, X-Form, Xmon and XPAND! are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other
countries.
iii
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registered trademark of Hewlett-Packard Company. Intel is a registered trademark of Intel Corporation. Java is a trademark of Sun Microsystems in the
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respective titleholders. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other
trademarks contained herein are the property of their respective owners.
Avid NEXIS Administration Guide • Created 5/13/16 • This document is distributed by Avid in online (electronic) form only, and is not
available for purchase in printed form.
The A vid® NEXIS™ software-defined storage system provides a high-performance di stributed file system that
contains high-capacity shared media storage for workgroups of connected devices. This user’s guide describes
how to connect your client system to the storage system, mount Workspaces, and configure your system for best
performance.
Unless noted otherwise, the material in this documen t appli es to the Windows
systems.The majority of screen shots in this document were captured on a Windows system, but the information
applies to all operating systems. Where differences exist, information on the differences is provided.
The documentation describes the features and hardware of all models. Your system might not contain certain
features and hardware that are covered in this guide.
Who Should Use This Guide
This guide is intended for users who need to manage the Avid NEXIS media network. You should have a basic
understanding of how to use and manage the Windows operating system or the Mac OS X systems, and you
should be familiar with basic workgroup and network concepts.
®
, Mac OS® X, and Linux operating
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or ConventionMeaning or Action
n
c
w
>This symbol indicates menu commands (and subcommands) in the order you select them. For
(Windows), (Macintosh), or
(Linux)
Bold fontBold font is primarily used in task instructions to identify user interface items and keyboard
A note provides important related information, reminders, recommendations, and strong
suggestions.
A caution means that a specific action you take could cause harm to your computer or cause
you to lose data.
A warning describes an action that could cause you physical harm. Follow the guidelines in
this document or on the unit itself when handling electrical equipment.
example, File > Import means to open the File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you
perform one of the actions listed.
This text indicates that the information applies only to the specified operating system, either
Windows, Macintosh OS X, or Linux.
sequences.
Italic fontItalic font is used to emphasize certain words and to indicate variables.
Courier Bold font
Courier Bold font identifies text that you type.
Symbol or ConventionMeaning or Action
Ctrl+key or mouse actionPress and hold the first key while you press the last key or perform the mouse action. For
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important
to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was published.
Always check online for the most up-to-date release notes or ReadMe because the online version is
updated whenever new information becomes available. To view the online versions, visit the Knowledge
Base at www.avid.com/support.
3. Check the documentation that came with your Avid appl ication or your hardware for maintenance or
hardware-related issues.
4. Visit the online Knowledge Base a t www.avid.com/support. Online services are available 24 hours per day, 7
days per week. Search this online Knowledge Base to find answers, to view error messages, to access
troubleshooting tips, to download upgrades, and to read or join online message-board discussions.
example, Command+Option+C or Ctrl+drag.
Accessing the Online Documentation
The Avid online documentation contains all the product documentation in PDF format. You can access the
documentation from the Knowledge Base site specific to your release. Download and install Acrobat Reader
before you access the PDF documentation.
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid
understands that the knowledge you need to differentiate yourself is always changing, and Avid continually
updates course content and offers new training delivery methods that accomm odate your pressured and
competitive work environment.
For information on courses/schedules, training centers, certifications, courseware, and books, please visit
www .avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).
2
1Configuring the System
This chapter takes over from the final step in the Avid NEXIS Setup and Maintenance Guide and provides more
detail for some of the steps in that guide.
To make the system fully usable to clients, do the following:
1. Create the Avid NEXIS file system
2. Bind Media Packs to the file system
3. Create one or more Storage Groups from the Media Packs
4. Create W orkspaces within the Storage Group or Groups (see “Managing Storage Groups and W orkspaces” on
page 27)
5. Create user or device accounts to allow clients to connect to the A vi d NEXIS. You can create user accounts on
the Avid NEXIS itself, or configure an LDAP server to authenticate users.
6. Set up the notification service to send email to one or more accounts when a problem occurs.
Creating the Avid NEXIS File System
Creating a new file system is the first step to making the storage space usable after you install the Avid NEXIS
software on a new Engine. It permanently deletes any existing file system. All users, groups, W orkspaces, Storage
Groups and other objects are permanently deleted; all Media Packs are unbound; and all other settings, such as
External Authentication and Notification Service, are cleared and must be reconfigured after the new file system
is created.
In addition, the Administrator password (if changed) reverts to the default (no password).
To create a new file system:
1. In the Management Console, click System Settings.
By default, the System Settings panel opens on the File System page.
2. Click Create Active File System.
3. Click Apply.
A confirmation screen appears, asking you to confirm the operation, which will destroy all existing data (if
any) on the Avid NEXIS system, and create a new file system.
Confirmation Message to Create New File System
4. Click OK to continue.
The Results panel displays progress messages. When the file system is created, you can bind the Media Packs,
create Storage Groups and Workspaces, create users, and configure external authentication and Event
Notification as required.
Binding the Media Packs to the File System
After you have created an active file system, bind the Media Packs to it. Media Packs for all Engines in the shared
storage system are shown on the Media Packs page.
To bind the Media Packs:
1. Click Media Packs in the Management Console.
2. Select one or more Media Packs in the list.
3. Click Bind.
4. Click Yes to confirm the request.
5. Click Refresh.
When the Media Packs are bound, the status icon turns green, and you can create Storage Groups. See
“Managing Storage Groups and Workspaces” on page 27.
Configuring External Authentication of Users
External authentication lets you add users to the Avid NEXIS system who are already configured as LDAP
accounts in your environment. When a remote LDAP user logs into the Avid NEXIS system, Avid NEXIS checks
with an external LDAP server instead of the local user database t o authe nt icate the user . To enable LDAP users to
access the Avid NEXIS system, configure the Avid NEXIS to use one to three external LDAP servers for
authentication.
Configuring external authentication is optional, but recommended for large numbers of users. Otherwise you must
create each user account individually; see “Managing Clients” on page 48. You can use both extern al
authentication and accounts you create on the Avid NEXIS. The system supports up to 5640 user accounts.
T o use external authentic ation using LDAP, enable DNS. Specifically, the Avid NEXIS must be able to look up the
LDAP server name and do a reverse lookup (resolving the IP address to a name, and vice versa). To enable DNS,
see “Configuring DNS Service” on page 105.
For more information on working with LDAP users and groups, see “Managing LDAP Accounts” on page 54.
To configure external authentication:
1. From the Management Console home page, click External Authentication.
The External Au the nt ica tio n too l op ens.
2. Click the Enable check box to select it.
The Domain Name text box becomes active.
3. In the Domain Name text box, enter the domain name of the network to which the LDAP server belongs,
including subdomain, if applicable.
4
A domain name has two p arts, sep arated by a period or dot: for e xample, avid.co m. The c ompany na me “avid” is
n
the assigned domain, and “com” is the top level domain, or TLD. A subdomain is a smaller unit within the
company assigned domain, such as americas.avid.com.
Use the format subdomain.domain.tld; for example: americas.example.com
4. Click the check box to select Server 0.
The Address text box becomes active.
5. In the Address text box, enter the fully-qualified domain name of the LDAP server.
A fully qualified domain name (FQDN) consists of the hostname, subdomain name (if applicable), and the domain
n
name.
Use the format servername.subdomain.domain.tld; for example:
server1.americas.example.com
6. (Option) Repeat steps 3 – 5 (using the “Server 1” and “Server 2” check boxes) to configure additional backup
LDAP servers, if applicable.
All of the LDAP servers must be mirrors, and reside on the same subdomain/domain.
n
7. When finished, click Submit.
The domain and LDAP server information is added to the Avid NEXIS database, and a confirmation message
is displayed in the Results area.
Receiving Notification of System Problems
The Notification Service tool lets you configure the Avid NEXIS system to notify you through email when
problems occur. A service watches the system log and sends a concise summary of configured events to one or
more email accounts. Configuring notification is optional but strongly recommended.
The Notification Service tool window is divided into the following sections:
•Configuration — Start and stop the Notification Service, and configure the Notification Service settings,
described in the following table.
OptionTypeDescription
SMTP ServertextThe IP address or host name of your SMTP server.
SMTP Porttext (numeric)The port number of your SMTP server. The default value (25) is appropriate
in most instances.
Poll Frequency (seconds)text (numeric)The frequency (in seconds) with which the notification service checks for
reportable events.
Email AddresstextThe email address of the Avid NEXIS administrator or other primary contact
for the error notification service.
•Filters — Set and change the parameters that define when email notifications are sent to email recipients.
•Contacts — Add and change email recipients.
5
Configuring the Notification Service
To configure the Notification Service:
1. From the Management Console home page, click Notification Service, in the Advanced section.
The Notification Service tool opens.
2. Enter the IP address for your network’s SMTP (email) server.
3. Enter at least one email address that will receive the notifications.
4. (Option) To test the configuration settings, click Test.
The results of the service test are displayed in the Results area.
5. Click Save.
-A confirmation message is displayed in the Results area.
-If you started or stopped the Notification Service, the Service St ate wi ll cha nge to reflect t he new service
state.
6. (Option) Click Reset.
The changes for the configuration will be reset to the previously saved values.
Filtering the Error Notification Parameters
The Filters area of the Notification Service tool allows you to specify the type of error message that triggers an
email notification and to set parameters for each type of error message—Error, Warning, and Information
messages.
You can configure the Avid NEXIS to send notification emails for one or more of the following subsystem
categories and the severity level that will trigger notification:
•Server Control — Reports messages about internal operations, including problems saving metadata to disk
•System Director — Reports messages about the Avid NEXIS file system, metadata, memory, system drives,
and the System Director IP address and networking
6
•Avid NEXIS General — Reports messages about Workspaces (such as changing its size), password changes,
Media Packs, and network communication errors detected by an Avid NEXIS component
•Storage Manager General — Reports messages about general Media Pack operations, such as initialization
and status changes
To configure error notification parameters:
1. From the Management Console home page, click Notification Service, in the Advanced section.
The Notification Service tool opens.
2. Click Filters.
3. Click the check boxes corresponding to the error notificati ons you want to includ e or exclude. (A checked box
includes that category, and a blank box excludes the category.)
4. Click Save.
The settings are saved, and a confirmation message is displayed in the Results area.
Adding Contact and Email Address Information
Enter contact information for all the people you want to receive notification emails. There is no enforced limit to
the number of contacts you can add.
To add contacts:
1. From the Management Console home page, click Notification Service, in the Advanced section.
The Notification Service tool opens.
2. Click Contacts.
3. Click New.
The Contact/Email field is displayed.
4. Type a user name into the first text box.
This can be any name you want to assign to the user; it does not have to be the same as the email account
name.
7
5. Type a valid email address into the second text box.
6. (Optional) Click New to add more email contacts.
7. Click Save.
To remove a contact:
1. Click Delete next to the email contact entry.
The contact is removed from the list.
2. Click Save.
Changing the Administrator Password
The Management Console Administrator password is blank by default. Avid highly recommends that you set an
Administrator password when you configure t he Management Console for the first time.
See “Guidelines for Names and Passwords” on page 23 for valid password characters and the maximum length.
To change the Administrator password when you are already logged in:
1. From the Management Console home page, click Administrator Password, located in the Advanced section.
The Administrator Password tool opens.
2. Type the current Administrator password in the Current Password field (blank by default).
3. Type the new Administrator password in the New Password field.
4. Type the new Administrator password again in the Verify Password field.
5. Click Change.
-The Administrator Password is changed to the new value.
-A confirmation message appears in the Results area.
To change the Administrator password if you have forgotten it:
1. Open a browser and enter the IP address of the Avid NEXIS system.
The Management Console login page opens.
2. Log in using the user name Administrator and the Agent password (either
password you changed it to).
3. Follow the steps in the previous procedure (changing the password when you are already logged in).
Securing an Avid NEXIS Infrastructure
The Avid NEXIS system has several passwords:
•The Administrator password, used when you log into the Management Console (by default, there is no
password). You can change this at any time in the Management Console.
•The Agent password (by default,
can change this at any time in the Agent.
se-admin
). This is also the password you use for initial system setup. You
se-admin
by default or the
8
For convenience, you can log in to either the Management Console or the Agent using the password for the
other, in case you forget one.
•The password for the BMC (Baseboard Management Controller), which is a low-level process on the Storage
Controller that manages the BIOS, MAC addresses, and other internal functions.
By default, the BMC password has been set at the factory to be the same as the default Agent password (
), but this could be a security concern in some environments. If necessary, you can change the BMC
admin
password.
Changing the BMC Password
If your lab environment or company requires it, you can change the BMC password to prevent unauthorized
access to the hardware.
To change the BMC password:
1. Connect a computer or laptop to the Management Port on the Storage Controller, as shown:
2. Open a browser window and go to the address:
controller.
169.254.10.250
se-
, which is the default IP add ress of the BMC
root
3. Log in using the user name
and the password
4. In the BMC interface, click the Configuration tab.
se-admin
.
9
5. Select Users from the pull-down menu.
6. Click Modify User.
10
7. Click the Change Password checkbox, enter a new password in the Password and Confirm Password
fields, then click Modify.
8. Click OK.
9. Log out of the BMC interface.
11
12
2Working with the Management Console
The Management Console is the primary interface to the Avid NEXIS system and allows you to perform
administration functions.
When you access the Management Console, the Login page opens. Enter a user name and password to log in. If
you type the wrong password, an error message appears and the Login dialog box reappears.
Initially, the Administrator password is blank by default. To set an administrator password, see “Changing the
n
Administrator Password” on page 8.
Standard Avid NEXIS client users can log in to the Management Console, but will have limited access to the
Management Console interface. They can see certain information about the network through the Client Manager.
For more information about the Client Manager, see the Avid NEXIS Client Help.
Opening the Management Console
The Management Console runs within one of the following qualified web browsers:
•Windows — Microsoft Internet Explorer, Mozilla Firefox
•OS X — Safari, Mozilla Firefox, Google Chrome
®
, Google® Chrome
™
c
•RedHat Linux — Mozilla Firefox, Google Chrome
Performing administrative functions in more than one instance of the Management Console at the same
time can cause unexpected results.
To open the Management Console as Administrator:
1. Open your web browser and in the address bar enter either the:
tSystem Director Name (if DNS is configured; see “Configuring DNS Service” on page 105)
tIP address of the System Director. (This is the IP address of the Storage Controller running the System
Director; whether in a single- or multi-Engine configuration or in a System Director Appliance.)
The Login dialog box for the Management Console opens. The “Username” field is automatically populated
with the Administrator user name.
2. Type your password.
For information on changing the administrator password, see “Changing the Administrator Password” on
page 8.
3. Click Login (arrow icon), or press Enter.
The Management Console Home page opens.
To log out of the Management Console:
tClick Logout in the upper right corner of the screen.
Understanding the Management Console Interface
The Management Console, which you can access on the Engine or on any Ethernet-attached client, has a user
interface where controls are grouped by function and are displayed by clicking the appropriate icons or text.
®
The Management Console requires Adobe
kit, or download and install a newer version if available.
Flash® Player. Use the version included with the A vid NEXIS software
CalloutDescription
1System Status Console — Provides a snapshot view of several aspects of the Avid NEXIS system. See “System
Status Console” on page 15.
2Navigation toolbar — Access Management Console tools and navigation. See “Navigation Toolbar” on page 17.
3Main tools panel — Click to go to the respective tool pages. See “Main Tools Panel” on page 17.
4Help link — Provides pointers to the Avid NEXIS online documents. See “Accessing Help” on page 19.
5Logout link — Ends the Management Console session and logs you out of the system.
6System Identification — Displays the system model information, Storage System name, and version.
7Session Counter — Displays how long the current session has been active. Counts down from 2 hours (2:00:00).
See “Session Counter” on page 19.
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System Status Console
The System Status Console, located on the left side of the Management Console, contains several components that
give you a snapshot view of the system. These allow you to access additional information about your system and
to perform certain administrative tasks, such as monitoring and log gi ng.
Administrators can configure whether or not the System Status Console is visible on the login screen of the
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Management Console, but you must log in to follow links from the tool bar screens (such as the log files).
The following figure shows the panels of the System Status Console separated slightly for clarity.
CalloutDescription
1Current system status panel — LEDs for errors, warnings, info, and upgrade statuses will be lit to indicate the
presence of system events. Click a color to open the Status panel. See “System Status Console Panels” on
page 15.
For explanations of the hardware statuses shown in the status panel, see “Managing Avid NEXIS Hardware” on
page 67.
2Status retrieval panel — The Management Console periodically retrieves system status information. The panel
displays the results and the time stamp of the retrieval operation.
3System Status History panel — Displays the system events that have occurred since the System Director was
started, along with the date and time of the first logged event. Clicking this panel opens the System Status
History tool. For more information, see “Displaying System Status History” on page 86.
4Storage capacity panel — Displays the total capacity of all bound Media Packs, capacity allocated to
Workspaces, and the amount of capacity used by data.
5System Status Console panels — Click the panel headings to display the system information panel. For more
information, see “System Status Console Panels” on page 15.
System Status Console Panels
The System Status Console contains several panels that provide info rmation about different areas of the system
operation. Click a panel title to expand and collapse the panel.
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Panel NameDescription
Status Console Panel—Provides a quick summary of the System Director status. If an event in the
system log triggers a status to appear, a link is provided to the System Logs tool. For more
information, see “Displaying or Clearing the System Logs Page” on page 88 and “Managing A vid
NEXIS Hardware” on page 67.
System Console Panel—Provides a summary of hardware, software, and networking information.
Performance Console Panel—Provides a summary of the number of messages per second,
number of open files, and the names of clients connected to the system. For more information, see
“Monitoring System Connection Status” on page 81.
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Panel NameDescription
Navigation Toolbar
The navigation toolbar provides several items to help you navigate through the Management Console interface.
Bandwidth Console Panel—Displays “Megabytes per second,” information on total and perclient bandwidth. For more information, see “Monitoring Client Bandwidth” on page 82.
CalloutDescription
1Home link—You can click this link from any page to return to the Management Console Home screen
2Current tool heading—Indicates the tool you are currently using
3Related links section—Displays links to other Management Console tools relevant to the one you are currently
using
Main Tools Panel
The Management Console main panel is divided into the following sections:
•The System section, which contains the following tools:
NameDescription
WorkspacesCreate, delete, duplicate, or change capacity of any Workspace and see all Workspace
details; see “Managing Workspaces” on page 33.
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NameDescription(Continued)
UsersCreate, delete, duplicate, or change W orkspace access for any User and see all User details;
see “Managing Users” on page 48.
GroupsCreate, duplicate, or change Workspace access for any User Group; modify User Group
members; and display all User Group details; see “Managing Groups” on page 60.
Bandwidth LimitsDisplay and modify bandwidth for clients that are allowed to connect to the Avid NEXIS
system; see “Managing Bandwidth Limits” on page 64 for more information.
InstallersDownload installers for Avid NEXIS Clients, Avid NEXIS software for the Engine, Avid
NEXIS Tools, and Adobe Flash Player.
For information on installing the Avid NEXIS Client software, see the Avid NEXIS Client
Manager Installation and User’ s Guide. For information on the Avid NEXIS Tools, see
“Avid NEXIS Toolbox” on page 91.
EnginesDisplay details for Engines, reported serial number, status, uptime and more information;
see “Managing Engines” on page 67.
Storage ControllersDisplay details, upgrade, and clear status for Storage Controllers in the Engine; see
“Managing Storage Controllers” on page 70.
Media PacksBind, unbind and see details for Media Packs; see “Managing Media Packs” on page 72.
Storage GroupsCreate, delete, or modify Media Pack Media Packs of any Storage Group, and display
Storage Group details; see “Managing Storage Groups” on page 27.
•The Connect section, which contains the following tools:
NameDescription
Connection StatusDisplay any connected client; see “Monitoring System Connection Status” on page 81.
Client BandwidthDisplay read and write bandwidth of any connected client; see “Monitoring Client
Bandwidth” on page 82.
ReservationsDisplay any current bandwidth reservation; see “Displaying Client Bandwidth
Reservations” on page 87.
•The Tools section, which contains the following tools:
NameDescription
System Status HistoryDisplay historical system status information; see “Displaying System Status History” on
page 86.
Network UtilitiesAllows you to retrieve a detailed look at the connected network, or run a ping or traceroute;
see “Testing the Network” on page 87.
Redistribution MonitorAllows you to see details about redistribution; see “Workspace Redistribution” on page 42.
•The Logging section, which contains the following tools:
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NameDescription
System Director
Information
System LogsDisplay all system messages, info, warnings, and errors at the application, system, and
Administration LogsDisplay current and archived Management Console logs; see “Displaying Administration
A vid NEXIS SnapshotsCreate a snapshot of the Avid NEXIS system for displaying or downloading; see “Capturing
Displays System Director information: System Director status and Avid NEXIS version,
metadata, running processes, and Agent information, all on one screen; see “Displaying
System Director Information” on page 87.
security levels; see “Displaying or Clearing the System Logs Page” on page 88 .
Logs” on page 88.
System Information (Avid NEXIS Snapshots)” on page 89.
•The Advanced section, which contains the following tools:
NameDescription
PreferencesChange and save bandwidth, LCT threshold, device creation, disk error threshold, and other
preferences; see “Configuring Management Console Preferences” on page 25.
External AuthenticationConfigure external authentication servers; see “Configuring External Authentication of
Users” on page 4.
Notification ServiceConfigure email notification on specific system events; see “Filtering the Error Notification
Parameters” on page 6.
Agent SettingsModify agent configuration options and trace settings; see “Configuring the Agent
System SettingsManage the Avid NEXIS file system; see “Creating the Avid NEXIS File System” on
Administrator PasswordChange the Management Console Administrator password; see “Changing the
Accessing Help
The Help menu, located in the upper right-hand corner of the Management Console window, provides a link to the
Avid NEXIS ReadMe, which contains a link to the Knowledge Base page for your release. The Knowledge Base
page contains PDFs for all the relevant documentation.
Session Counter
The user session will time out automatically after two hours of inactivity, after which you must log in again to
continue working. The se ssion counter, located in the lower right corner of the Management Console , displays t he
time remaining in the user session.
Settings” on page 25.
page 3.
Administrator Password” on page 8.
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The counter is automatically reset to two hours when you click a link or perform an action such as adding or
deleting a Workspace. You can also reset the counter manually by clicking it.
If you enable A uto refresh on a tool screen you wi ll no t automatically be logged out after two hours, as long as
you stay on the page where Auto refresh is enabled, or navigate between tools as described in “Updating the
Display” on page 22. Clicking Home disables Auto refresh, and the session counter functionality (automatic
logout) resumes.
To manually reset the session counter:
tClick the session counter display.
The session timer is reset to two hours.
Customizing the Management Console Display
You can customize the Main di splay panel for any option by moving and hiding columns, and by sorting and
filtering information.
Moving Columns
To move a column in the Main display panel:
tClick and drag any column to the position you want, and release the mouse button.
The column appears in the new position, and columns to the right are moved to make room.
Showing and Hiding Columns
When you open a Management Console tool (for example, the Storage Controllers tool), the Main display panel
lists items in default columns. Depending on the option selected, there might be other headings available to see.
You can select individual or multiple column headings to be displayed or hidden.
To show or hide columns:
tSelect one of the options, right-click in the column heading row and select a heading you want to show or
hide.
Displayed column headings are marked by a bullet symbol (•). You cannot hide the first column on the left o f
the Main display panel (usually the Name column).
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Sorting Information
The Avid NEXIS Management Console interface allows you to sort information listed in the Main display panel,
or in the Details panel. Sorting the information in columns arranges items in either numerical or alphabetical
order. You can also perform a multilevel sort of the displayed information. Date fields are sorted numerically;
most dates in the Management Console are displayed in MM/DD/YYYY format. Some date columns also include
time values, in HH:MM:SS format.
On the System Status History and System Logs pages, dates are displayed in the format MM/DD/YY.
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To sort information:
tClick the column heading for the column you want to sort.
The information is sorted in ascending order. To reverse the sort order, click the column heading again.
To perform a multilevel sort:
1. Click the column heading for the first column you want to sort.
The items in the column are sorted in ascending order.
2. Click an additional column.
The items in the second column are sorted in ascending order . The items in t he first column main tain their sort
order, but with a lower priority than the second sort.
3. (Option) Click multiple columns to add levels to the sort. To cancel a multilevel sort, click a column heading
that has already been sorted.
Filtering the Display
You can limit the items listed in the Main display panel by setting Filter parameters at the bottom of the
Management Console window. Filtering the display allows you to focus on only those items that you want to
monitor. You can restore all items to the display by clearing the Filter parameters.
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CalloutDescription
1Category menu—Select the category to filter
2“not” operator—Select to exclude items matching the filter rules from the search results
3Condition menu—Select the filter condition
4Search term field—Type the text or value to filter
5Filter button—Perform the filter operation
6Clear button—Clear the filter settings
7Filter results counter—Displays the number of filtered results on the page, and in total
You cannot filter the display for Bandwidth, Connection Status, and Reservations (under the Connect heading).
To filter the display:
1. Select a category from the Category menu.
The Category menu lists all of the column headings available for the selected Command menu option.
2. (Option) Select “not” to exclude the items matching the filter rules from the search results.
3. Click the Condition menu and select the filter condition you want to use.
4. In the Filter text box, type the text or value you want to use to filter the displ ay.
5. Click Filter.
The Main display panel updates to display the filtered re sults. The Fil ter panel d isplays th e number of filtered
items displayed and the total number of items available for display.
To restore all items to the display:
tClick Clear.
The Main display panel updates to display all items.
Updating the Display
You can update onscreen information to reflect recent system changes by clicking Refresh. You can also use Auto
refresh to automatically refresh information at timed intervals, and prevent your session from timing out.
This setting persists between tools when you navigate between them using the Related Links. The Auto-refresh
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setting reverts to the default (disabled) between browser sessions (if you close then reopen the management
Console) and if you click Home and then back into the tools.
To enable Auto refresh:
tSelect the check box next to the Refresh.
Auto refresh mode is enabled, and the following message is displayed:
Auto refresh is enabled; session will not time out. To enable functionality, disable
auto refresh.
While Auto refresh mode is enabled, other functions such as add, delete, and details are not available.
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To disable Auto refresh:
tDeselect the check box next to the Refresh.
Auto refresh mode is disabled, and the confirmation message closes.
Selecting Items
You can select multiple items in most Management Console tool windows, as follows:
To Select ThisDo This
One itemClick the item.
Multiple, non-contiguous itemsCtrl+click each item you want to select.
Multiple, contiguous itemsClick the first item, then Shift+click on the last item.
The methods for selecting more than one item in a list are similar to those used in Windows Explorer or the Mac
Finder.
Using Context Menus to Perform Actions
Most Management Console tool windows offer context menus you can use to perform commands on selected
items.
To access context menus within the Management Console:
tRight-click (Windows and Linux) or Ctrl+click (Mac) selected items.
Guidelines for Names and Passwords
Follow these guidelines when creating object names or passwords in the Management Console:
•Names (Storage Groups, Users, Groups) can be a maximum of 31 ASCII characters in length.
•Workspace names can be up to 31 characters long, must use Unicode characters and cannot include a space.
•The Administrator and User passwords (for accessing the Management Console) can be a maximum of 15
ASCII characters long.
•The Agent password can be a maximum of 8 ASCII characters long.
•Do not include a space in any name fields.
•Do not use a period (.) as either the first or last character in the names you create.
•Do not use the following characters in any name fields :
CharacterNameCharacterName
^Circumflex accent|Vertical line
\Backslash[Left square bracket
/Forward slash]Right square bracket
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CharacterNameCharacterName(Continued)
:Colon+Plus sign
*Asterisk=Equals sign
?Question mark%Percent sign
"Double quotation mark;Semicolon
<Less-than sign,Comma
>Greater-than sign@Commercial At symbol
The Management Console does not support displaying regional language characters.
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For information on the System Director hostname and the Storage System Name, see “Avid NEXIS Agent” on
page 101.
Management Console Preferences
The Preferences tool allows you to set parameters that customize the basic functionality of the Avid NEXIS
system:
•General Preferences—These control general system behaviors and are described in the following table.
•Logging Preferences—These control what types of logs are collected and the severity and verbosity of the
event being logged. These are not described here; do not change these unless instructed to do so by Avid
Customer Care.
General Preferences
OptionTypeDefaultDescription
Total System Bandwidth
(MB/sec)
Default Bandwidth for
Auto Created Devices
(MB/sec)
Force Manual Device
Creation
Default LCT Threshold
(ms)*
text
(numeric)
text
(numeric)
check box DisabledIf enabled, clients without an entry in the Bandwidth Limits list
text
(numeric)
1000 MB/secTotal reservation bandwidth allowed by the system, in MB/sec.
When this value has been reached, Avid NEXIS will no longer
accept bandwidth reservations from clients.
This value does not represent the actual bandwidth capabilities of
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the Avid NEXIS system. For more information about Avid NEXIS
bandwidth capabilities, see Avid Storage v6.0 Documentation.
0Reservation bandwidth allowed for devices that are
automatically created at connection time.
The default value (0) grants unlimited bandwidth.
are not allowed to connect. Manually create an entry for every
client computer that is expected to connect to the Avid NEXIS
system.
0Defines the upper limit of the Long Command Time (LCT)
value, above which the Media Pack will report a Disk Degraded
condition to the System Director.
The default value (0) sets the LCT threshold to the internal
system default of 750ms.
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OptionTypeDefaultDescription(Continued)
Default Hard Disk Error
Threshold*
History Data Collectioncheck box EnabledWhen enabled (default), collects system history data every hour,
Auto-Rectifycheck box DisabledAutomatically reconciles the actual amount of used space and
Show status prior to logincheck box DisabledWhen enabled, prevents anyone from seeing the Status Console
text
(numeric)
0Defines the upper limit for number of hard disk errors before
the Media Pack reports a Disk Failure condition to the
System Director.
The default (0) uses the internal system value of 25 errors.
which is displayed in the System Status History panel (see
“Displaying System Status History” on page 86. If disabled (for
support use only), the system stops collecting new data, but
existing data is retained.
the reported amount of used space on a system.Default value is
disabled. Takes effect immediately with no restart required.
panel on the left side before they log in. Only administrators can
change this setting. By default users can see the Status Console
before logging in.
Configuring Management Console Preferences
To configure Management Console Preferences:
1. From the Management Console home page, click Preferences, located in th e Advanced section.
The Preferences tool opens.
2. Select your preferences.
3. (Option) To revert all options to the previously saved values, clic k Refresh.
4. Click Save Preferences to save your changes.
Configuring the Agent Settings
The Avid NEXIS Management Console includes several tools for displaying the System Agent statistics and
configuration information, and for configurin g adv an ced opt ion s.
•Use the Options page to modify Agent configuration options such as timeouts and session settings.
•Use the Trace Setup page to configure trace settings for connections, HTTP requests, SSL callbacks, and
threads.
These tools should not be used except under the advice and supervision of Avid Customer Care.
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To configure the Agent settings:
tIn the Management Console, click Agent Settings under the Advanced heading.
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3Managing Storage Groups and Workspaces
Storage Groups are collections of Media Packs that store media files accessible within a shared storage
environment. Storage Groups give you flexibility in allocating storage cap acity among groups with different
functional areas, workflow requirements, or as a means of mitigating the risk of various disk failure scenarios.
Workspaces are virtual volumes that ex ist on Storage Groups and can be resized dynamically. Workspaces allow
you to subdivide the space in the Storage Groups to accommodate projects and users.
Managing Storage Groups
Storage Groups are collections of Media Packs, enabling you to create a large pool of storage. Within Storage
Groups, you create Workspaces. Clients mount Workspaces to capture and edit media files.
Using a System Director that runs on an Engine (called an embedded System Director), you can have up to four
Media Packs in a single Avid NEXIS shared storage system, in from one to four Storage Groups. Using a System
Director Appliance, you can have up to 24 Media Packs in a single Avid NEXIS shared storage system, in from
one to 24 Storage Groups.
To maximize the usefulness of the Media Pack storage, Avid recommends putting all the Media Packs into the
same Storage Group. If you have Media Packs of different capacities, you can create separate Storage Groups to
segregate them. If any Media Pack in a Storage Group is smaller than the others, then every Media Pack in the
Storage Group is treated as the smallest size.
For example, if you create a Storage Group using a 20TB Media Pack and a 60TB Media Pack, the total Storage
Group capacity is 40TB (2 x 20TB). You cannot take advantage of the extra capacity on the larger Media Pack.
The following calculations describe the net space available when combining Media Packs of equal and different
capacities.
•Two 20TB Media Packs = 40TB usable space
•One 20TB Media Pack plus one 40 TB M edia Pack = 40TB usable space (only 20TB of space from the 40TB
Media Pack is usable)
•Two 40TB Media Packs = 80TB usable space
Similarly , make sure to use driv es of the same size. All drives in a Media Pack are treated as if they are the size of
the smallest drive.
For example, if you have a Media Pack composed of ni ne 6TB dri ves and on e 2TB driv e, the total c apacity of th at
Media Pack is 10 x 2TB, or 20TB. The other 4TB on each of the other nine drives is not usable due to the data
striping algorithm Avid NEXIS uses.
If necessary , you can use a la rger capacity drive to replace a failed drive of a smaller capacity in a Media Pack, but
the extra capacity of the larger drive is not used. You cannot use a smaller drive to replace a failed larger drive in
a Media Pack. The Media Pack will not accept the drive.
T o get the best capacity and performance from your Avid NEXIS system, Avid strongly recommends always using
the same capacity drives in a Media Pack, and creating Storage Groups with same capacity Media Packs. You can
increase the amount of space in a Storage Group later, within some restrictions. For more information, see
“Adding Unassigned Media Packs to Storage Groups” on page 30.
The Storage Groups page of the Management Console allows you to create, delete, rename, and manage
Storage Groups.
CalloutDescription
1Action button toolbar—Perform actions on selected Storage Groups
2Storage Groups list—Lists all configured Storage Groups and related information; see “Storage Groups List”
on page 28
3Details panel—Detailed information on the selected Storage Groups; see “Displaying Storage Group and
Media Pack Details” on page 32
4Media Packs list—Displays Media Packs belonging to the selected Storage Group
5Filter panel—Filter the Storage Groups list display based on conditions you configure; see “Filtering the
Display” on page 21
Storage Groups List
The following table summarizes the information available in the Storage Groups list. This information is also
displayed in the Details panel for a selected Storage Group.
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HeadingDescription
NameDisplays the name of the currently selected Storage Group
CapacityDisplays the total storage capacity of the selected Storage Group
EffectiveDisplays the effective (available) storage capacity of the selected Storage Group based on the
Media Pack protection types assigned to the current Workspaces in the group
UsedDisplays the amount of storage space that currently contains user data
UnusedDisplays the amount of storage space that currently contains no data in the Media Packs assigned to
the selected Storage Group
AllocatedDisplays the amount of storage space assigned to Workspaces in the selected Storage Group
UnallocatedDisplays the amount of storage space available to create more Workspaces in the selected
Storage Group
FilesDisplays the number of files in all Workspaces in the selected Storage Group
DirectoriesDisplays the number of directories in all Workspaces in the selected Storage Group
You can sort the information in the Storage Groups page by clicking any column heading. For more information
on sorting items in columns, see “Sorting Information” on page 21.
Creating a Storage Group
Storage Groups comprise one or more Media Packs from one or more Engines. T o create a Storage Group, at least
one Media Pack must be bound to the Avid NEXIS file system. See “Binding the Media Packs to the File Syst em”
on page 4.
The total capacity of the Storage Group is equal to the lowest common denominator of the size of the Media Packs
you add to it; for example, a Storage Group with two 20TB Media Packs yields 40TB of space. But a Storage
Group with one 20TB Medi a Pack and one 60TB Media Pack also yi elds 40TB of space. Ideally, add Media Packs
of the same size to the Storage Group.
You can add larger Media Packs to an existing Storage Group later, and remove the smaller ones, to increase the
overall capacity of a Storage Group. For more information, see “Adding Unassigned Media Packs to
Storage Groups” on page 30.
To create a Storage Group:
1. From the Management Console home page, click Storage Groups in the System section.
The Storage Groups page opens. If you have no Storage Groups yet, but at least one Media Pack is bound to
the file system, the Create Storage Groups panel opens automatically.
2. Click New.
The Create Storage Group panel opens.
3. In the Name text box, type a name for the Storage Group.
For information on valid and invalid characters, see “Gu idelines for Names and Passwords” on page 23.
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4. In the Media Packs panel, select the Media Packs you want to assign to the new Storage Group (up to four, if
running an embedded System Director, or up to 24, if running a System Director Appliance).
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5. (Option) Click Revert to undo any modifications made to the Storage Group information.
6. Click Apply to create a new Storage Group.
If another Storage Group has the same name an error is displayed.
The new Storage Group appears in the Storage Groups list , and the Create Storage Group dialog box refreshes
to show the Media Packs still available for additional Storage Groups.
7. Click Close.
Adding Unassigned Media Packs to Storage Groups
When you add Media Packs to an Engine that is not fully pop ulated, or add a new Engine to your Avid NEXIS
system, you can either add the Media Packs to an existing Storage Group, or create a new one.
You can also serially replace smaller-capacity Media Packs in an existing Storage Group with larger-capacity
Media Packs, until all the smaller Media Packs are removed, to increase the overall space available in the Storage
Group. Until all the smaller Media Packs have been removed, the total Storage Group capa city remains a multiple
of the lowest common denominator.
For example, consider a Storage Group containing four 20TB Media Packs. The total capacity is 80TB. If you add
four 60TB Media Packs, the Storage Group capacity increases by the lowest common denominator, or 4 x 20TB,
to a new total of 160TB. After you remove the four 20TB Media Packs and redistribution completes, the Storage
Group can use the full capacity of the larger Media Packs: 4 x 60, or 240TB.
This allows you to increase the capacity of a Storage Group using the same number of Media Packs.
Adding and removing Media Packs redistributes files in the Storage Group across all the remaining Media Packs.
For more information, see“Workspace Redistribution” on page 42.
To add Media Packs to a Storage Group:
1. From the Management Console home page, click Storage Groups in the System section.
2. In the Storage Groups list, select the Storage Group where you want to add Media Packs, and then do one o f
the following:
tClick Details.
tDouble-click the Storage Group name.
The Details panel displays all the information on the selected Storage Group.
3. In the Media Packs panel, select the unassigned Media Packs you want to add to the Storage Group. A single
Storage Group can contain up to four Media Packs, from any Engines.
4. Click Add to add the selected unassigned Media Packs to the Storage Group.
The Storage Media Packs panel refreshes to display the selected Media Packs added to the Storage Group.
5. (Option) Click Revert to undo any modifications made to the Storage Group information.
6. Click Apply.
The Media Packs are added to the Storage Group.
-The shared storage network performs a redistribution of any data on the Media Packs. The amount of
time required for the redistribution depends on the amount of data in the Storage Group.
-The configuration change counter for all affected Workspaces is incremented by one.
After 20 configuration changes, the system prompts you to perform a full redistribution. You can suspend and
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resume the redistribution as needed. See “Suspending and Resuming Redistribution” on page 44.
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Removing Media Packs from Storage Groups
You can remove a Media Pack from a Storage Group for several reasons:
•To add it to another Storage Group
•To remove it from the Engine
•T o replace it with a lar ger -capacity Media Pack (see “Adding Unassi gned Media Packs to Storage Groups” on
page 30)
If the Storage Group contains Workspaces, the Storage Group must have at least as much free space as the
capacity of the Media Pack you want to remove, so the Workspaces can be redistributed (see “Workspace
Redistribution” on page 42).
You cannot remove Media Packs if the Storage Group will have less than either the used space or the allocated
space. To make enough free space, you can delete files from the current Workspaces, or reduce or delete
Workspaces themselves. See “Resizing a Workspace” on page 38 and “Deleting a Workspace” on page 40.
You cannot remove the last Media Pack from a Storage Group, but if no Workspaces exist, you can delete the
Storage Group itself, which retu rns the Media Pack to the spare stat e.
Media Packs removed from the Storage Group are returned to the system’s pool of unassigned (spare) Media
Packs.
c
If you remove a Media Pack during high client usage, it might reduce performance on your clients, possibly
resulting in dropped frames, underruns, and failed captures. To avoid this, remove Media Packs during
periods of light client activity. You can suspend and resume a redistribution as needed.
To remove Media Packs from a Storage Group:
1. From the Management Console home page, click Storage Groups in the System section.
The Storage Groups page opens.
2. In the Storage Groups list, select the Storage Group that contains the Media Packs you want to remove, and
then do one of the following:
tClick Details.
tDouble-click the Storage Group name.
The Details panel displays all the information on the selected Storage Group.
3. In the Media Packs panel, select all the Media Packs yo u wan t to re mov e from the Storage Group.
4. Click Remove.
The Media Packs panel refreshes and displays the selected Media Packs as Spare.
5. (Option) Click Revert to undo any modifications made to the Storage Group information.
6. Click Apply.
The Media Packs are removed from the Storage Group. You can then unbind them from the Avid NEXIS file
system (see “Unbinding Media Packs from the Avid NEXIS File System” on page 78) or add them to a
different Storage Group (see “Adding Unassigned Media Packs to Storage Groups” on page 30).
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Moving Media Packs Between Storage Groups
To move a Media Pack from one Storage Group to another:
1. Remove the Media Pack from its current Storage Group. See Removing Media Packs from Storage Groups.
The Storage Groups page opens.
2. Add the Media Pack to the new Storage Group. See Adding Unassigned Media Packs to Storage Groups.
Displaying Storage Group and Media Pack Details
The Details and Media Packs panels display info rma tion about the currently selected Storage Group and the
Media Packs it contains, as seen by the System Director. Some of the information is embedded in the Media Pack,
and other information is assigned to the Media Pack by the Avid NEXIS software.
To sort the information in the Media Packs panel, click any column headin g. For more information on sorting
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items in columns, see “Sorting Information” on page 21.
To see information about a Storage Group:
tIn the Storage Groups list, select a Storage Group.
The Storage Groups page displays all the information for the selected Storage Group. If the Details panel is
not visible, click Details.
The Media Packs panel lists the Media Packs allocated to the currently selected Storage Group, as well as
Media Packs available for allocation to the Storage Group.
For information about the Media Packs panel, see “Media Packs List” on page 73. Some columns are hidden
by default (see “Showing and Hiding Columns” on page 20).
To close the Details panel:
tClick Details in the toolbar, or click Close at the bottom of the Details panel.
Deleting Storage Groups
You can delete a Storage Group only if it is empty (does not contain Workspaces). If the Storage Group you want
to delete contains Workspaces, see “Deleting a Workspace” on page 40.
To delete a Storage Group:
1. From the Management Console home page, click Storage Groups in the System section.
The Storage Groups page opens.
2. In the Storage Groups list, select the Storage Group you want to delete.
3. Click Delete.
A dialog box opens asking you to confirm the action.
4. Click Yes.
The Storage Group is deleted.
After the Storage Group is deleted, all of the Media Packs previously in the Storage Group appear in the Media
Packs panel as Spare.
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Managing Workspaces
In addition to creating and deleting Workspaces, you can change the name, size, user access and pe rmi ssions, and
event triggers.
CalloutDescription
1Action button toolbar—Perform actions on selected Workspaces
2Workspaces list—Lists all configured Workspaces and related information; see “Workspaces List” on page 34
3Details panel—Detailed information on the selected Workspa ces; see “Displaying Workspace Details” on
page 34
4Filter panel—Filter the Workspaces list display based on conditions you configure; see “Filtering the Display”
on page 21
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CalloutDescription
5User access panel—Displays users who have access to the selected Workspace and details about their access
privileges; see “Managing User Access Privileges for Workspaces” on page 41
Workspaces List
The Workspaces list displays all Workspaces, the Storage Groups they are in, and Workspa ce details.
HeadingDescription
NameLists the names of all Workspaces in the selected Storage Groups
CapacityLists the total storage capacity of each Workspace
Resize sliderDisplays a graphical representation of the used and available space for each Workspace
MaximumLists the maximum amount of storage space available for the Workspace on the network
Media Pack Protection ModeDisplays the protection mode applied to the Workspaces
UsedDisplays the amount of storage space currently in use in the Workspace
% UsedDisplays the percentage (%) of Workspace capacity currently in use
ReservedDisplays the amount of storage space that has been reserved for use by the Workspace
(for more information, see “Using the Wo rkspace Size Graph” on page 39)
UnusedLists the amount of storage space that currently has no data written on it in each
Workspace
Space on DiskLists the amount of disk space actually used by the data in the Workspace, accounting for
the Workspace protection mode and some overhead.
StatusDisplays the Workspace status, such as:
•Workspace is about to be deleted (“Delete pending”)
•Workspace is running out of space
•Workspace is full
•Rebuild pending
•Rebuild in process (shows percent done)
Config ChangesDisplays the number of changes to a Storage Group that involve moving data — for
example, the number of times a Media Pack has been added or removed
Storage GroupDisplays the Storage Group that contains the Workspace
FilesLists the total number of files stored in the Workspace
To sort the information in the Media Packs panel, click any column headin g. For more information on sorting
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items in columns, see “Sorting Information” on page 21.
Displaying Workspace Details
To see detailed information about a Workspace:
tIn the Workspaces list, either select a Workspace and click Details, or double-click a W o rkspa ce name.
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To close the Details panel:
tClick Details in the toolbar, or click Close at the bottom of the Details panel.
The Details panel contains the same information as the Workspaces column list (except the Resize slider and the
Maximum storage space), and includes the following additional information:
HeadingDescription
DirectoriesDisplays the number of directories used by the selected Workspace
Warning Event TriggerDisplays the value in used percentage (%) or unused gigabytes (GB) of storage at which a
warning event is written to the Event Log
Error Event TriggerDisplays the value in used percentage (%) or unused gigabytes (GB) of storage at which an
error event is written to the Event Log
The User Access panel lists all users and user groups and their access privileges. (For information on access
privileges, see “Managing User Access Privileges for Workspaces” on page 41.)
HeadingDescription
NameLists the names of the users and user groups on the network
TypeDisplays the client category (user or user group) for each client in the Name list
AccessLists the access privileges for each client in the Name list
EffectiveLists the effective access privileges for each client in the Name list
ReasonLists the reason for any difference between the access privileges assigned to a user and the effective access
assigned to a user as a member of a user group
To sort the information in the User Access panel, click any column heading. For more information on sorting
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items in columns, see “Sorting Information” on page 21.
Workspace Considerations
Before you create Workspaces:
•Consider how you want to allocate them. For example, yo u can allocate them to projects, groups, individual
clients, streaming bit rates, media types, media distributors, or a combination of these.
•Consider whether you want to apply access restrictions, and what type.
•Determine how much storage each Workspace requires and allocate space accordingly. This might be a
function of project size, number of clients, media duration, or media resolution.
•Determine the type of data protection you want to apply to the Workspace. See “Workspace Protection” on
page 36.
In a multiple Workspace configuration, consider reserving some space rather than assigning all of it immediately.
Once space is allocated, it tends to be filled quickly and you might nee d space later to accommodate a new project
or client or to extend or protect an existing Workspace. In these situations, it is easier to use space held in reserve
than to take it away from an existing Workspace.
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Workspace Protection
Workspaces serve different purposes, and might need different levels of protection against data loss when a drive
in a Media Pack fails. Avid recommends protecting all your Workspaces whenever possible.
Choose from one of the following Media Pack protection modes when you create a Workspace:
•Two Disk Protection — Workspace data can tolerate the failure of two drives in the same Media Pack at the
same time. Offers the best protection but requires the most space in the Storage Group.
•One Disk Protection — Workspace data can tolerate the failure of one drive in the Media Pack. Offers some
protection, but requires timely replacement of failed drives.
•Unprotected — Workspace data is lost if a single drive in the Media Pack backing the Workspace fails. Uses
the least space in the Storage Group.
If you want to ensure protection of your files at all times, always choose a protection mode when creating new
Workspaces (before any files are stored on the Workspace). You cannot change the protection mode later.
If a Storage Group contains Workspaces with different protection modes, when Media Pack drives fail, the
Workspaces with one-disk protection are rebuilt at a higher priority than those with two-disk protection. After all
one-disk protected Workspaces are rebuilt, the two-disk protected Workspace rebuilds begin. The Workspaces list
displays the rebuild operations pending and in process (including p ercent done) for all Workspaces.
Creating a Workspace
You can create up to 1024 Workspaces on the Avid NEXIS system. Each Workspace can have unique access
privileges, permissions, protection modes, and event triggers. At least one Storage Group must exist before you
can create a Workspace; see “Creating a Storage Group” on page 29.
If no Workspaces exist, the Create Workspace dialog box opens by default when you select the Workspaces list.
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To add a new Workspace:
1. From the Management Console home page, click Workspaces in the System section.
The Workspaces page opens.
2. Click New.
The Details panel opens.
3. In the Name text box, type a name for the Workspace.
For information on valid and invalid characters, see “Gu idelines for Names and Passwords” on page 23.
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4. Choose a protection mode for the Workspace. Each Workspace in a Storage Group can use a different mode.
5. [Option] If you have multiple Storage Groups, click the Storage Group drop-down list and select the
Storage Group in which you want to create the Workspace.
The Storage Group name appears in the Storage Group text box.
6. Type a size for the Workspace in the Capacity text box. The Capacity text box contains the default size
(214.74 GB), and the maximum size is shown next to it.
The minimum Workspace size is 1.073 GB.
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If all storage in the Storage Group is allocated to existing Workspaces, you can recapture some space by
making an existing Workspace smaller. For more information, see “Resizing a Workspace” on page 38.
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7. (Option) T o set a Warning event trigger, select the type of trigger from the drop-down list (either Used % > or
Unused GB <), then type in a value.
8. (Option) To set an Error event trigger, select the type of trigger from the drop-down list (either Used % > or
Unused GB <), then type in a value.
For more information, see “Setting Event Triggers for a Workspace” on page 39.
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9. In the User Access pa nel, set the User and User Group access privil eges (for more information, see “Setting or
Changing Workspace Access Privileges” on page 41).
10. Click Apply.
The new Workspace appears in the Workspaces list, and the Create Workspace dialog box refreshes to allow
you to create a new Workspace.
If a Workspace with the same name exists already, an error occurs.
11. If you are done creating Workspaces, click Close.
Duplicating a Workspace
When you duplicate a Workspace, the new Workspace inherits all the attributes of the original. You can change
any of the attributes on the new Workspace except the protection mode. The new Workspace does not contain the
data from the original.
The Storage Group must contain at least as much available space as the size of the Workspace you are
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duplicating.
By default, the new Workspace inherits the name of the Workspace being duplicated, with a numeric suffix. For
example, if the original Workspace is named Ingest, the duplicated Workspace is named Ingest1. You can change
the name of the duplicated Workspace.
To duplicate a Workspace:
1. From the Management Console home page, click Workspaces in the System section.
The Workspaces page opens.
2. Select the Workspace you want to duplicate.
3. Click Duplicate.
The Duplicate Workspace dialog box opens.
4. (Option) You can change the name, size, event triggers, or user access, but not the Workspace protection
mode.
5. Click Apply.
The new Workspace appears in the Workspace list, and the Details panel is refreshed.
If there is no room for a Workspace of the specified size, the Capacity field displays a red line and the Apply
button becomes inactive.
6. Click Close.
Renaming a Workspace
You can rename a Workspac e at any time, even when it is b eing used by client workstatio ns and mapped to a local
drive or by letterless mapping (to a Universal Naming Convention path) on the client system. The only effect on
users is that the Work space name will be different the next time they need to access it.
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As a best practice, Avid recommends that users unmount the Workspace you want to rename before you proceed.
To rename a Workspace:
1. From the Management Console home page, click Workspaces in the System section.
The Workspaces page opens.
2. In the Workspaces list, click the Workspace name you want to change.
3. If the Details panel is not visible, do one of the follo wing:
tClick Details.
tDouble-click the Workspace name.
The Workspaces Details panel displays all the information on the selected Workspace.
4. Type a new name in the Name text box.
For information on valid and invalid characters, see “Gu idelines for Names and Passwords” on page 23.
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5. (Option) Click Revert to undo any modifications made to the Workspace information.
6. Click Apply.
Resizing a Workspace
You can change the size of a W orkspace at any time, exc ept you cannot make it smaller than the amount of in-use
space, or less than the minimum size (1.073GB). If you have set event triggers on a Workspace, and you receive
notification that a Workspace is running out of free space, you can increase its size.
Alternatively, you might need to make a Workspace smaller to create space in the Storage Group for other
Workspaces or to reserve storage for future use. (You cannot reduce a Workspace to less than the amount of its inuse space.)
Y o u cannot make a Workspace lar ger than the maximum available space in the Storage Group, or smaller than the
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amount of used space in the Workspace.
The Storage Group must contain at least as much available space as the amount by which you want to increase the
Workspace. If not, add more Media Packs to the Storage Group first; see “Adding Unassigned Media Packs to
Storage Groups” on page 30.
To change the size of a Workspace:
1. From the Management Console home page, click Workspaces in the System section.
The Workspaces page opens.
2. In the Workspaces list, select a Workspace.
3. Do one of the following:
tCl ick the handle of the Workspaces size graph, and drag it to resize the graphical display. The W orkspace
size listed in the Capacity text box changes as you drag the handle. See “Using the Workspace Si ze
Graph” on page 39.
tClick Details and type a new value for the Workspace size in the Capacity text box in the Workspace
Details panel.
4. Click Apply.
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Using the Workspace Size Graph
e
wq
rt
The Workspace Size graph provides a quick way to see and change how much storage capacity is currently
allocated to each Workspace and how much of that storage space currently has data written on it. The graph
represents the following:
•Workspace size—total disk space in the Storage Group allocated to each Workspace
•Used space—used disk space in the Workspace
•Unused space—unused disk space in the Workspace
•Maximum Workspace size—total of W orkspace size plus rema ining disk space in the Storage Group available
for allocation to each Workspace
CalloutDescription
1Decrease/Increase buttons—Increases or decreases the scale of the graph (zooms in or out)
2Resize slider—Click and drag to increase or decrease the Workspace size; see “Resizing a Workspace” on
page 38
3Used Space
4Unused space
5Maximum Workspace size—total of Workspace size plus space in the Storage Group still available for
allocation to each Workspace
Setting Event Triggers for a Workspace
You can set event triggers that will write events to the Event log when Workspace capacity (in gigabytes) is less
than a specified value, or when used Workspace capacity exceeds a specified percentage. You can create triggers
for both Warning and Error events:
•Warning events indicate that the amount of used or unused space in the Workspace is nearing a threshold that
you set, and you have time to take action (increase the size of the Workspace or change the event trigger)
before it can cause problems.
•Error events indicate that the amount of used or unused space in the Workspace has already met the critical
threshold that you set. Take immediate action to correct the problem.
If you have email notifications enabled, you can receive email notifications when Workspace capacity events
occur. For more information, see “Receiving Notification of System Problems” on page 5.
To set an event trigger:
1. In the Workspaces list, select the Workspace for which you want to set a trigger.
2. If the Details panel is not visible, do one of the follo wing:
tClick Details.
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tDouble-click the Workspace name.
3. (Option) Select one of the following from the Warning Event Trigger drop-down list:
tUnused GB < (Trigger a warning when unused capacity falls below the specified value, in gigabytes)
tUsed % > (Trigger a warning when used capacity exceeds the specified percentage value)
4. Type a value in the text field for the capacity at which you want the event to be triggered.
5. (Option) Select one of the following from the Error Event Trigger “used” list:
tUnused GB < (Trigger a warning when unused capacity falls below the specified value, in gigabytes)
tUsed % > (Trigger warning when used capacity exceeds the specified percentage value)
6. Type a value in the text field for the capacity at which you want the event to be triggered.
7. Click Apply.
8. Click Close.
Deleting a Workspace
You can delete W orkspaces (singly or in multip les) that are not currently bein g accessed by any clients, wheth er or
not the Workspaces have media files stored on them.
Before deleting a Workspace, make sure that its media is moved, backed up, or no longer needed.
Deleting a Workspace returns its capacity to the amount of available space in the Storage Group.
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If you delete a Workspace that has been mapped to a local drive by a client, the client can no longer access that
Workspace. Clients should unmap the deleted Workspace using the Avid Client Manager. For more information,
see the Avid NEXIS Client Manager Installation and User’s Guide or the Client Manager Help.
Redistribution starts automatically when you delete a Workspace. During periods of high client usage, this
might reduce client performance, resulting in dropped frames, underruns, and failed captures. If possible,
delete Workspaces during periods of light client activity.
You can suspend and resume a redistribution as needed.
To delete a Workspace:
1. From the Management Console home page, click Workspaces in the System section.
The Workspaces page opens.
2. In the Workspaces list, select the Workspace you want to delete.
3. Click Delete.
A dialo g bo x opens, promp tin g you to co nfirm the ope rati on .
4. Click Yes.
The Workspace is deleted.
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Managing User Access Privileges for Workspaces
You can set privileges for user and user group access to Workspaces:
•Read/Write—User (client) can read and write to the Workspace
•Read—User (client) can read only read from the Workspace
•None—User (client) cannot read, write, or mount the Workspace
By default, new accounts do not have access privileges to Workspaces until an administrator assigns them (see
“Creating Users” on page 51). You can customize access for each client to every Workspace, if necessary.
You can control access either from the Workspace level (specifying the access to that Workspace for every user
and group on the system)—or from the user or group level (granting access to a user or group for all or specific
Workspaces, or preventing a user or a whole group of users from access ing one or more Worksp aces).
To modify an individual client’s or group’s access privileg es, see “Chan ging User De tai ls” on page 52. To control
access to a Workspace for all users and groups, see “Setting or Changing Workspace Access Privileges” on
page 41.
You also can give users different access privileges from those given to the group to which they belong. The
group’s privileges set the baseline for all group members, and you can tailor the privileges for specific members of
that group.
For example, you can grant a group read/write access, then restrict some members to read-only or no access.
Alternatively, you can give the group read-only (or no) access, but specify read or read-write access for some
members of the group. This can be useful for projects that include users who need a variety of permissions.
Changes to Workspace privileges have the following effects:
Current PrivilegeNew PrivilegeEffect
NoneRead or Read/WriteAvailable immediately
ReadRead/WriteAvailable immediately
Read/WriteReadApply immediately. If a file is open for writing, client retains
write privilege until file is closed.
Read or Read/WriteNoneIf a client is already at the Workspace se lection sta g e when the
access privileges are removed, the Workspaces remain in the
display. Future attempts to access the Workspaces will be
unsuccessful.
Setting or Changing Workspace Access Privileges
You can set access privileges for users and user groups when the client accounts are created (see “Creating Users”
on page 51 and “Adding User Groups” on page 62), or later (see “Changing User Details” on page 52).
Alternatively you can set, modify, and monitor access privileges to Workspaces without having to modify
individual client accounts.
Make sure all users have unmoun ted the Workspace before you change its access privileges.
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To set or change user or user group access to a Workspace:
1. From the Management Console home page, click Workspaces in the System section.
The Workspaces page opens.
2. In the Workspaces list, select a Workspace.
3. If the Details panel is not visible, do one of the follo wing:
tClick Details.
tDouble-click the Workspace name.
The Workspaces Details panel displays all the information on the selected Workspace.
4. In the User Ac cess panel, sel ect a user or a user group. Ctrl+click (W i nd ows a nd Lin ux) or Cmd+click (Mac)
to select multiple users and user groups. Click Select All to select all users and user groups.
5. Change the Workspace privilege.
6. (Option) Click Revert to undo any modifications made to the user access information.
7. Click Apply.
Workspace Redistribution
Redistribution is an operation that ensures all files in a Workspace are balanced evenly across the Media Packs in
the Storage Group to provide optimal file system p erformance. Data chu nks are di stribute d across mult iple Media
Packs to ensure redundancy and protect against data loss. Redistribution applies to all Workspaces in a Storage
Group.
Operations that initiate redistribution of data include:
•Adding or removing Media Packs from a Storage Group
•Deleting Workspaces
About Configuration Changes
The configuration of a Storage Group is based on the Media Packs that make up that group. When you add or
remove Media Packs from the Storage Group:
•A configuration change is made
•An incremental redistribution is performed to balance the files in the Storage Group across the Media Packs
Deleting Workspaces results in a redistribution but does not cause a configuration change. You can see the number
of configuration changes that have been applied to a Workspace; see “Displaying Workspace Details” on page 34.
After 20 configuration changes, the Workspaces page displays a warning to perform a full redistribution. You can
manually initiate a Full Redi stribution a t any time us ing the Workspaces page in the Management Console. If you
do not do so, the system continues to function, but the affected Workspaces and the System Status Panel general
status remain at Warning until a full redistribution is performed (see “Performing a Full Redistribution” on
page 43).
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After 30 configuration changes without a full redistribution, the system will perform a full redistribution
automatically. This could significantly reduce system performance until the redistribution operation has
completed.
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Redistribution Guidelines and Reference Information
•The Avid NEXIS supports add, remove, and full redistributions under load.
-A load condition exists wh en the Workspace has active clients (reading and writing to the Workspace).
-A no load conditi on exists when a Workspace is not mounted or has inactive clients (the Workspace might
be mounted but clients are not performing reads or writes).
•When redistributing under load, allow the redistribution to complete before initiating a second redistribution.
•System performance can degrade significantly during redistribution in a Storage Group with the maximum
client count. Reducing the number of clients allows the active clients using the Storage Group to function
normally, with successful playback and captures. Perform redistributions during periods of light client
activity, or reduce the overall load if client performance degrades (for example, the client experiences
dropped frames, underruns, and failed captures). Limitations on expected client performance during
redistribution include the following:
-Reducing audio tracks from 8 to 4 during playback might be required during redistribution. (Normal
operation supports 2 streams of video 8 tracks of audio.)
-Reducing the number of video streams from 2 to 1 might be required during redistribution. (Normal
operation supports 2 streams of video.)
You can suspend and resume a redistribution as needed.
•The amount of time a redistribution takes depends on whether the Workspace is in a load or a no load
condition, whether you are addi ng or removing a Media Pack, and h ow much data in the Storage Group must
be redistributed.
•Redistributions are performed on 20 Workspaces at a time. If your Storage Group exceeds 20 Workspaces, the
Workspace status shows “Redistribution In Process” for the first 20 Workspaces and “Redistribution
Pending” for the rest of the Workspaces in that Storage Group. As Workspaces finish with the redistribution,
the Workspaces with “Redistribution Pending” status start to redistribute until all the Workspaces in that
Storage Group have finished the redistribution.
•Do not physically remove a Media Pack until it has been removed from the St orag e Group, the redistribution
is complete, and it has been unbound.
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If you physically remove a Media Pack from the shared storage network before redistribution is complete,
or if you physically remove more than one Media Pack from a Storage Group before performing a
redistribution, data loss can occur.
If you turn off any of the Engines before redistribution is complete, data loss can occur.
Performing a Full Redistribution
In addition to automatic redistribution operations (see “Workspace Redistribution” on page 42), you can also
initiate redistribution manually; for example, to perform a full redistribution when the Config Changes count
exceeds 20. (For information about Config Changes, see “Displaying Workspace Details” on page 34.)
When the Config Changes count reaches 20, a message warns you to perform a redistribution.
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You can choose specific Workspaces to redistribute, or select one or more Workspaces from one or more Storage
Groups, and redistribute all the Workspaces associated with those Storage Groups.
When redistributing files manually, redistribute all Workspaces in a Storage Group. Avid does not recommend
performing a full redistribution on some Workspaces in a Storage Group but not on others.
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To redistribute Workspaces manually:
1. From the Management Console home page, click Workspaces in the System section.
The Workspaces page opens.
2. Do one of the following:
tSelect a single or multiple Workspaces in the same Storage Group
tSelect multiple Workspaces from different Storage Groups
tTo start redistribution for only the selected Workspaces, click Full Redistribution.
tTo start redistribution for all Workspaces in the Storage Groups of the selected Workspaces, click Full
Redistribution for All.
A confirmati on message box ope ns.
5. Click OK.
Files are redistributed, and the count in the Config Changes column is reset to zero. The amount of time
required for the redistribution depends on the amount of d at a in the Workspaces.
6. If Media Packs have rebooted following the completion of a full redistribut ion, do the following:
a.Click Advanced Commands.
The Advanced Workspace Commands dialog box opens.
b.Select Verify Redistribution, and then click Send.
Suspending and Resuming Redistribution
Under some conditions, you might have to suspend or resume an in-progress redistribution. You can do this with
the Advanced Commands options available on the toolbar in the Workspaces page, which also lets you suspend or
resume redistribution of all Workspaces associated with the same Storage Groups.
To suspend the redistribution on a Storage Group that has more than 20 Workspaces, suspend all the Workspaces
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in that group.
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Use of the Resume Redistribution and the Suspend Redistribution options can result in degraded system
performance. Suspending redistributions can have serious consequences for the file system if not monitor ed
closely. These two Advanced Commands options should be used by Avid Customer Care personnel or
under Avid Customer Care direction.
You can also use the Advanced Commands to verify a redistribution. Verification makes sure that all bad blocks
on the appropriate Media Packs have been deleted and that the redistribution has completed successfully. Use the
Verify Redistribution command after you upgrade your Engine. In this case, Media Packs might report a
“Repairing Mirrors” status on reboot; verifying the redistribution replays the redistribution operation using the
current configuration and restores the status to normal.
Verification has minimal impact on performance and completes quickly.
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To suspend a redistribution:
1. Open the Management Console. (For information on opening the Management Console, see “Opening the
Management Console” on page 13.)
2. Click Workspaces in the System Area.
The Workspaces page opens.
3. Do one of the following:
tSelect specific Workspaces, then click Advanced Commands.
tSelect a single Workspace, then click Advanced Commands.
tSelect one or more Workspaces from different Storage Groups, then click Advanced Commands.
The Advanced Workspace Commands dialog box opens.
4. Do one of the following:
tClick Suspend Redistribution.
Only the selected Workspaces suspend redistribution.
tClick Suspend Redistribution for All.
Redistribution is suspended for all Workspaces associated with the Storage Groups of the Workspaces
you selected.
A confirmati on message box ope ns.
5. Click Send.
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When you manually suspend a redistribution, you must also manually resume it. Suspending
redistributions should be considered temporary — do not leave Workspaces in the suspended state for
extended periods of time.
To resume a redistribution:
1. Open the Management Console. (For information on opening the Management Console, see “Opening the
Management Console” on page 13.)
2. Click Workspaces in the System Area.
The Workspaces page opens.
3. Do one of the following:
tSelect specific Workspaces with suspended redistribution, then click Advanced Commands.
tSelect a single Workspace, then click Advanced Commands.
tSelect one or more Workspaces from different Storage Groups, then click Advanced Commands.
The Advanced Workspace Commands dialog box opens.
4. Do one of the following:
tClick Resume Redistribution.
Only the selected Workspaces resume redistribution.
tCl ick Resume Red ist ri bu tion for All.
Redistribution is resumed for all Workspaces associated with the Storage Groups of the Workspaces you
selected.
A confirmati on message box ope ns.
5. Click Send.
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To verify a redistribution:
1. Open the Management Console. (For information on opening the Management Console, see “Opening the
Management Console” on page 13.)
2. Click Workspaces in the System Area.
The Workspaces page opens.
3. Select the Workspace where the redistribution has completed.
You can display detailed information about the progress of redistributions in the Redistribution Monitor tool.
The Redistribution Monitor tool displ ays a table listing the status of redist ributions, th e rate and remaining t ime of
the redistribution, and other information.
To display details about redistribution:
1. Do one of the following:
tIf a redistribution is in process, click the Redistribution Monitor icon in the Status console.
tIn the Management Console, click Redistribution Monitor under the Tools heading.
tFrom the Workspaces tool, the Media Packs tool, or the Storage Groups tool, click Redistribution
Monitor in the Related Links section.
The Redistribution Monitor tool opens, displaying the information shown and described below.
The Overview section displays the redistribution status, with the number of Workspaces in the process of
redistribution, and the number of Workspaces pending (yet to be redistributed). It shows a progress bar, the
overall system rate (in GB/hr; the rate column in the table displays blocks per hour), the system time
remaining for the redistribution to be complete (same as shown in the table), total GB done, and remaining
GB.
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HeadingDescription
NameMedia Pack name
Host NameHost name of the Storage Controller
StateThe state of the Media Pack
StatusRedistribution status
ProgressWhen a redistribution is in under way, displays a progress bar and the percentage of redistribution
currently complete.
Rate (blocks/hr)Estimated number of blocks that can be moved in one hour
Time RemainingEstimated amount of time for the redistribution to complete, based on system load, amount of data,
and the rate. This is not a guarantee or promise of how long the redistribution will take.
Blocks to MoveT otal number of blocks still to be moved
Blocks MovedNumber of blocks that have been moved so far
Status TimeTime that the last status data was retrieved
Redistribution Status Definitions
The following table lists the Status Messages logged by the Sy stem Director Service during a redistribution, and a
brief description of the error. Other Media Pack errors, not strictly related to redistribution, can also occur,
interrupting redistribution or causing it to fail. See “Media Pack Status” on page 75.
StatusSeverityComments
Initializing
Redistribution
RedistributingWarningThe Media Pack is evenly redistributing data across all the disks in the Storage
Stalled
Redistribution
W arningThe Media Pack is determining which blocks will be moved. The redistribution status
is displayed in the Redistribution Monitor page.
Group. The time it takes to redistribute the data depends on the amount of data in the
Storage Group.
WarningThe Media Pack is currently stalled while trying to move blocks to other Media
Packs. This might be a temporary condition; if it persists and the overall
redistribution has been determined to be stalled contact Avid Customer Care.
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4Managing Clients
Create a client account for any client type (user, group, or device) that needs to access the Avid NEXIS shared
storage network. Client accounts allow access from users, groups, and devices to the Workspaces on the Avid
NEXIS system, and prevent unauthorized users from accessing other users’ data. When you create client
accounts, you set basic client information, such as user names and passwords.
User accounts have administrative privilege levels, group membership types, and Workspace access. There can be
more user accounts than connected clients. The Avid NEXIS system has a built-in user account named Guest,
which you cannot rename or delete.
Each user and user group account has an associated privilege level that controls their access to files stored in the
network.
Instead of (or in addition to) manually creating accounts, you can configure external authentication to allow
LDAP users to connect to the Avid NEXIS. To import LDAP users, see “Managing LDAP Accounts” on page 54.
Users must have access to at least one Workspace before they can use the shared storage network.
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The Avid NEXIS Management Console allows you to create client accounts for each client connected to the
system, and maintains a record of all attached clients. The client accounts are listed in dialog boxes for each client
type.
Some clients might not be able to connect to the shared storage network if the combined bandwidth requ ir ement of
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connected components equals the system limit for bandwidth use. For information on monitoring bandwidth use,
see “Monitoring Client Bandwidth” on page 82.
Managing Users
The Users page of the Management Console allows you to create, modify, and delete user accounts; assign users
to specific groups; and manage access privileges for all users.
The default Administrator account is not considered a user, and is not shown in the Users panel. A user is an
account that accesses the Avid NEXIS file system primarily through a client system. The Administrator account is
not such a user. You cannot create a new user account with the name Administrator or administrator.
The Guest account is on every Avid NEXIS system by default, and has no password. Users who log in to the
system with the Guest account do not see all the featu re s and fu nc tionality that an Administrator sees.
When you double-click a user (or select a user and click Details), a Details panel opens to the right of the main
Users panel.
CalloutDescription
1Action button toolbar—Perform actions on selected users
2Users list—Lists all users and related information; see “Users List” on page 49
3Details panel—Detailed information on the selected users; see “User Details Panel” on page 50
4Group membership—Displays information about the group membership for the selected user; see “Creating
5Workspace access—Displays information about the Workspace access for the selected user; see “Creating
6Filter panel—Filter the user list display based on conditions you configure; see “Filtering the Display” on
Users List
The Users list panel displays the following information.
HeadingDescription
NameLists the client name
Users” on page 51 and “Changing User Details” on page 52
Users” on page 51 and “Changing User Details” on page 52
page 21
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HeadingDescription(Continued)
FlagsIndicates the status of client privileges
BandwidthDisplays the client’s bandwidth allocation.
To sort the information in the Users panel, click any column heading. For more information on sorting items in
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columns, see “Sorting Information” on page 21.
User Details Panel
The User Details panel displays the foll owing information.
General Details
HeadingDescription
NameLists the user name
PasswordLets you change the password (up to 15 ASCII characters) for the user to log in to
VerifyRe-enter the new password to verify it
Setting a bandwidth limit on editing clients, such as Media Composer
when the Avid NEXIS system is under load.
the system
®
, can decrease playback performance
Bandwidth (MB/sec)Lets you change the amount of bandwidth the account can use (default is 0, which
means unlimited bandwidth)
User Flag: can resizeWhen checked, allows the user to resize their Workspaces
User Flag: remote LDAP userWhen checked, allows LDAP authentication and group privileges
User Flag: disable userDisables the use r acc ount
Group Membership
HeadingDescription
NameLists the names of available groups
T y peLists the user’s membership status for each group (Member or Non-Member)
Workspace Access
HeadingDescription
NameLists the names of available Workspaces
AccessLists the user’s access privileges for the Workspace
EffectiveLists the effective access privileges for the selected user for the Workspace
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Workspace Access
HeadingDescription(Continued)
ReasonLists the reason for any difference between the access privileges and the effective access
Creating Users
To create a user account:
1. From the Management Console home page, click Users in the System section.
The Users page opens.
2. Click New.
The Create User dialog box opens.
3. Enter a password for the user account, the amount o f sy stem ba nd wi dth the account can use, and set any user
flags (for more information, see “User Details Panel” on page 50). The user password can be up to 15 ASCII
characters long.
4. (Option) In the Group Membership list, select a group, and click Member to make the user a member in th e
group.
By default, new users are listed as “Non-Member” in the Type category for each group. The Non-Member
button is inactive until you assign the user a group membership.
assigned the selected user
The Group Membership list shows the user as a member of the group.
5. (Option) In the Workspace Access list, select one or more Workspaces and do one of the following:
tClick Read to set read-only access for the user.
By default, access privileges for new users are listed as “None” in the Access category for each
Workspace. The None button is inactive until you set the access. (For information on permissions for
Workspace access in the network, see “Managing User Access Privileges for Workspaces” on page 41.)
tClick Read/Write to set both read and write access for the user.
The Workspace Access list shows the new user access privileges for the selected Workspace.
6. Click Apply.
7. Click Close to close the Create User dialog box and to return to the Users page.
The new user appears in the Users list.
Duplicating Users
T o quickly create additional user accoun ts based on one you have already created and modified, you can duplicate
the user. Duplicated users inherit the bandwidth allocation and access privileges of the accounts from which they
were created.
To duplicate a user account:
1. In the Users list, select the user account you want to duplicate.
2. Click Duplicate.
The Duplicate User dialog box opens.
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3. (Option) Modify any of the attributes of the new user. For more information see “Changing User Details” on
page 52.
4. Click Apply to create a new user containing the attributes of the selected user.
The duplicate user appears in the Users page, and the Duplicate User dialog box refreshes to allow you to
duplicate a new user.
The new user account has a default name — user n, where n is an integer that is incremented each time you
click Apply to create another duplicate user account.
5. Click Close to close the Duplicate User dialog box and to return to the Users page.
Changing User Details
You can rename a user account and also change the password, allocated bandwidth, privileges (including
disabling or re-enabling it), group memberships, and the Workspaces the user can access.
You can modify a user account at any time, even when it is being actively used in your work environment, but
Avid recommends that users unmount a Workspace if you are changing their access to it.
You cannot rename or delete the default Guest account, but you can change the password (default is blank; no
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password), its group membership and Workspace access, and the user flags.
To modify a user account:
1. From the User list, do one of the following:
tSelect the user account you want to modify, and click Details.
tDouble-click the user name.
The Details panel displays information about the selected user account.
2. Modify the user options as required. For a list of options, see “Creating Users” on page 51.
3. Modify group membership for the user as required:
tClick Member to add the user to the group.
tClick Non-Member to remove the user from the group.
4. Modify Workspace access for the user as required:
tClick None to remove Workspace access privileges for the user.
tClick Read to set read-only Workspace access for the user.
tClick Read/Write to set both read and write Workspace access for the user.
For information on permissions for Workspace access in the network, see “Managing User Access Privileges
for Workspaces” on page 41 and “Setting or Changing Workspace Access Privileges” on page 41.
5. (Option) Click Revert to undo any modifications made to the user information.
6. Click Apply.
Deleting Users
You can delete any user account except the default Guest user. If you want to keep an account but temporarily
prevent its access to the shared storage network, see “Disabling Users” on page 53. Deleting a user that belongs to
a group also removes that user name from the group list. If you remove all the users in a group, the group itself is
not deleted.
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If you delete the client account, its connection to the System Director is broken immediately and any
mounted Workspaces are unmounted as soon as they are accessed.
To delete a user account:
1. Ensure that the client account to be deleted is not currently active.
2. From the Users list, select the user account you want to delete.
3. Click Delete.
A dialo g bo x ope ns, promp tin g you to co nfirm that you wa nt to delete the client.
4. Click OK.
Disabling Users
You can remove a user temporarily from the Avid NEXIS shared storage network by disabling the account. This
preserves the client accounts (they remain in the Users list) and allows you to restore their access to the system
later.
To disable a user account:
1. Make sure that the client account to be disabled is not currently active.
2. From the Users list, select the client account you want to disable.
3. Do one of the following:
tClick Details.
tDouble-click the client name.
The Details panel displays information about the selected user.
4. Select the “disable user” check box.
5. (Option) Click Revert to undo any modifications made to the user information.
6. Click Apply.
7. Click Close to close the Details window.
Displaying User Details
The Details panel displays all information for the currently selected user.
To see information about a user:
tIn the User list, click to select a user.
The Users page displays all the information for the selected user. If the Details panel is not visible, click
Details.
To hide the User Details panel:
tClick the arrow next to the Details title bar.
To close the User Details panel:
tClick Close.
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Managing LDAP Accounts
LDAP (Lightweight Directory Access Protocol) is an Internet protocol that some appli cat ions use to look up
information — such as account information, user names, and groups — from a server. The LDAP Sync tool
allows Avid NEXIS administrators to synchronize Avid NEXIS user accounts with existing LDAP user accounts
and to create or modify a large number of users and groups within the Avid NEXIS system.
To use LDAP, you must have DNS configured. See “Configuring DNS Service” on page 105.
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The LDAP Sync tool lets you:
•Display user accounts available within a given LDAP service but not in the Avid NEXIS system, and vice
versa
•Add new groups and users to the Avid NEXIS system
•Grant user memberships to groups
•Remove user membership from a group in Avid NEXIS if the user no longer belongs to that group on the
LDAP server
Users synchronized by the LDAP Sync tool will automatically be added as “Remote” users for authentication to
the LDAP server.
The LDAP Sync Tool lets you search for groups and their users on an LDAP server, synchronize users and groups
accounts by adding or removing users and groups from Avid NEXIS, generate a report of the account actio ns, and
see a history of the synchronization activi ty. Configure a connection by entering the LDAP serv er’ s fully qualified
name, port, and user distinguished name and password for authentication.
Users imported by the LDAP Sync Tool cannot log into the Avid NEXIS until it is configured for external
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authentication. For more informa tio n, see “C onfiguring External Authenticatio n of Use r s” on pa ge 4.
Avid NEXIS currently supports only Microsoft Active Directory, and might not be compatible with other LDAP
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implementations.
Installing the LDAP Sync Tool
The LDAP Sync Tool is part of the Avid NEXIS software kit, but is not installed by default.
To install the LDAP Sync Tool:
1. In the Management Console, click Installers under the System heading.
2. In the Avid NEXIS Tools section, click the LDAP Sync Tool executable file appropriate for your operating
system.
3. Save the executable file to your computer and install it.
Opening the LDAP Sync Tool
You can use the LDAP Sync Tool to configure LDAP connections. If you have not previously configured a
connection, enter the connection name and other information specific to the particular LDAP server.
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Contact your IT administrator to obtain your LDAP login information. Three failed connection attempts
might result in your LDAP user account being disabled.
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All connection information is stored locally for the connecting user’s account. To connect from a different
n
workstation or as another user, re-enter the Avid NEXIS and LDAP login informatio n.
Alternatively, you can configure external authentication on the Avid NEXIS to add the LDAP server. See
“Receiving Notification of System Problems” on page 5.
To open the LDAP Sync Tool:
1. Do one of the following:
t(Windows) From the Start menu select Avid > LDAPSyncTo ol > Avid LDAP Sync Tool.
t(Mac) Select Applications > Avid NEXIS Tools > LDAP Sync Tool.
The Avid Login dialog box opens.
2. In the Hostname field, enter the host name of the System Director.
3. Enter the administrator password.
4. Click Connect.
tIf this is your first time using this tool and an LDAP server is configured, the LDAP Group Selection list
opens. See “Synchronizing LDAP and Avid NEXIS Accounts” on page 57.
tIf this is your first time using this tool but no LDAP server is configured, the Connect to LDAP Server
dialog box opens. Enter the information for your LDAP server as shown below and click Connect.
tIf the tool has been used before on this computer, the main window opens.
Using the LDAP Sync Tool
The Account Synchronizer is the main window of the Avid NEXIS LDAP Sync Tool. Use the Account
Synchronizer to search the LDAP user accounts, synchronize (reconcile) user accounts by adding or removing
users from the Avid NEXIS users list, generate a report of the account actions, and see a history of the accounts.
You can also modify the display of the Account Synchronizer to filter out unneeded account information.
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LDAP Sync Tool — Main Window (Account Synchronizer)
All LDAP r econciliation session data, suc h as r eports a nd history, are stored in the local user’s account. If you log
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into another workstation and/or as a different user, th is information will not be available.
When you first connect to the Avid NEXIS and the LDAP server, the Account Synchronizer checks the users in
the selected LDAP groups against the Avid NEXIS database and builds a set of actions to reconcile the two. The
main window displays the complete set of groups, using buttons with colors and icons to indicate the
reconciliation status of each group.
IconMeaning
The group is in the LDAP database, but not in the Avid NEXIS system. The default action is to add the group
and all users to the Avid NEXIS.
The group is in both LDAP and the Avid NEXIS system, but the users are different between the two:
•If the user is in LDAP but not the Avid NEXIS system, the user will be added to the Avid NEXIS system.
•If the user is in the Avid NEXIS system but not in LDAP, the user will be removed from the Avid NEXIS
system.
The user will no longer share privileges with the group. The user will still be able to access the Avid NEXIS system, and
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membership in other local or LDAP groups is unaffected.
The group is in both LDAP and the Avid NEXIS system, and all users are reconciled. No action is taken by
default.
The user and/or group is in the Avid NEXIS system, but not LDAP.
By default, all users and groups in this entry will be permanently deleted. To prevent this, manually override the
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default action before performing a Reconcile action.
The user is in an Avid NEXIS only group.
By default, all users and groups in this entry will be permanently deleted. To prevent this, manually override the
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default action before performing a Reconcile action.
Click any button to see detailed information about the actions you can perform on users in each group.
Changing the Account Synchronizer Display
You can sort the columns in the display alphabetically, and add or remove LDAP groups from the Account
Synchronizer display.
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To sort columns:
tClick a column heading to sort the contents of the column alphabetically. Click the heading again to reverse
the sort.
To resize columns:
tClick and drag the divider between column headings.
Synchronizing LDAP and Avid NEXIS Accounts
Synchronizing the LDAP/Active Directory and Avid NEXIS user lists consists of the following steps:
•Selecting LDAP groups
•Specifying user-specific synchronization actions
•Performing the synchronization process
The synchronization process only reads the LDAP/Active Directory user list. The Avid NEXIS LDAP Sync Tool
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will never alter the LDAP/Active Directory user list.
To add groups to the Account Synchronizer display:
1. Click Select Groups.
The LDAP Group Selection window opens.
On subsequent LDAP Sync Tool sessions, the main window will open after you log in and display the selected
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groups from the last session.
2. Select the groups to be synchronized.
To Select This:Do This:
Single groupClick the group name.
Multiple non-contiguous groupsCTRL-click each name to be selected.
Multiple contiguous groupsClick the first group name, then SHIFT-click the last group name.
All groupsPress CTRL-A.
3. Click Add Selected.
The LDAP Sync Tool builds a list of sync actions for the selected groups, and displays the selected groups in
the main window.
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4. (Option) To print a report of the account list and selections, click Print.
To remove groups from the Account Synchronizer display:
1. Select one or more rows and click Clear Selected to remove the row from the Group list. Ctrl+click
(Windows and Linux) or Cmd+click (Mac) or Shift+click to select multiple rows.
2. Click Clear All to remove all rows from the Group list.
To modify the default reconciliation actions for individual users:
1. Click the row in the Sync Status column for the appropriate group (each row in the Sync Status column is a
button).
The Descriptive name window opens and displays the user names of all members of the group, as well as
actions to be taken.
2. You can do the following:
tTo show all users, including those which are already reconciled, click Show All.
The “Show All” check box is disabled if a ll or no users in the gr o up ar e alr eady r econciled (all use rs ar e shown by
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default).
tTo override the default action, click the check box in the “Avid NEXIS Sync Action” column to deselect
it.
3. (Option) To print a report of the user list and selections, click Print.
4. Click Close to close the user selection window and return to the main window.
To synchronize LDAP/Active Directory and Avid NEXIS user databases:
tClick Synchronized Marked.
The LDAP Sync Tool performs the reconciliation actions, then displays the groups status in the main window.
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To refresh selected entries:
1. Select one or more groups from the main window.
To Select This:Do This:
Single groupClick the group name.
Multiple non-contiguous groupsCTRL-click each name to be selected.
Multiple contiguous groupsClick the first group name, then SHIFT-click the last group name.
All groupsPress CTRL-A.
2. Click Reload All.
Information about the selected groups is retrieved from th e LDAP server, reassessed, and displayed in the
main window.
To see and/or print the History log:
1. Click History.
The Synchronization History window opens.
2. (Option) To print the History Log, click Print.
The Print dialog opens.
3. (Option) To clear the History Log, click Delete History.
The Delete History dialog box opens. Click Yes to delete the history.
4. To close the Synchronization History window, click Close.
To exit the LDAP Sync Tool
1. Do one of the following:
tClick File > Exit
tClick Close Window in the upper right corner of the window.
A confirmati on windo w opens.
2. Click Yes.
The application closes.
Importing LDAP Users with Incorrectly Formatted LDAP UIDs
When synchronizing users from the LDAP Synchronization Tool, the User ID (also known as the UID) must
contain characters that Avid NEXIS allows for valid user names. The entry in the User ID column is used as the
Avid NEXIS Username. User names and passwords must use only ASCII characters. See “Guidelines for Names
and Passwords” on page 23 for more information about valid and invalid characters.
If the User ID contains any invalid characters:
•The user will not be added to Avid NEXIS
•The synchronization for the group is aborted
•Any subsequent user accounts in the group are not reconciled
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In such cases, do one of the following:
•Create the user in Avid NEXIS with a user name that does not contain these illegal characters, and manually
add them to groups.
•Update the user entry in the LDAP database wi th a UID that contains n o illegal characters, then run the LDAP
Sync Tool again to reconcile the users.
Disconnecting and Reconnecting the LDAP Servers
The connection status button icons indicate whether you are connected to the Avid NEXIS or LDAP servers:
Connected to Avid NEXIS
Disconnected from Avid NEXIS
Connected to LDAP server
Disconnected from LDAP server
You can use the connection status buttons to manually disconnect from and reconnect to the LDAP server. (If the
connection to the Avid NEXIS is broken, close the LDAP Sync Tool, then restart it and log in again.) The button
icons change depending on your current connection status.
You are disconnected from the Avid NEXIS or LDAP servers if their respective session time-out periods are
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exceeded.
To disconnect from the LDAP server:
tClick LDAP.
The LDAP Sync Tool disconnects from the LDAP server, and the LDAP connection status button icon
changes to Disconnected.
To connect (or reconnect) to the LDAP server:
1. Click LDAP.
The Connect to LDAP Server window appears.
The text fields will be filled in for you if you have previously logged into the LDAP server within the same session.
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2. Click Connect.
The LDAP Sync Tool connects to the LDAP server and the Connection status icon changes to green
(connected).
Managing Groups
Groups allow you to organize and manage users based on their common properties, such as by Workspace access,
LDAP users, or other criteria.
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CalloutDescription
1Action button toolbar—Perform actions on selected user groups
2Details panel—Detailed information on the selected user group; see page 61
3User membership panel—Displays information about the membership for the selected user group; see “Adding
User Groups” on page 62 and “Modifying User Group Details” on page 62
4User groups list—Lists all user groups and related information
5Filter panel—Filter the user list display based on conditions you configure; see “Filtering the Display” on
page 21
6Workspace access panel—Displays information about the Workspace access for the selected user group; see
“Adding User Groups” on page 62 and “Modifying User Group Details” on page 62
The Group Details panel displays the following information.
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PanelHeadingDescription
Group DetailsNameLists the user group name
User MembershipNameLists the names of all users
Workspace AccessNameLists the names of available Workspaces
Adding User Groups
To add a group account:
1. From the Management Console home page, click Groups in the System section.
The Groups page opens.
2. Click New.
The Create Group dialog box opens.
3. Type a user group name in the Name text box.
TypeLists the user’s membership status for each user group (Member or Non-
Member)
Membership Count Lists the number of groups to which each user belongs (up to a maximum of 15)
AccessLists the access privileges for the selected user group
If a user group with the name already exists, an error message tells you to type a new name.
For information on valid and invalid characters, see “Gu idelines for Names and Passwords” on page 23.
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4. (Option) In the User Membership list, select a user and click Member to make the user a member in the user
group. A user can belong to up to 15 user groups.
By default, new users are listed as “Non-Member” in the Type category for each user group. As a result, the
Non-Member button is inactive until membership is set.
5. (Option) In the W orkspace Access list, select a Workspace or click Select All to select all Workspaces, and do
one of the following:
tClick Read to set read-only Workspace access for the user group.
tClick Read/Write to set both read and write Workspace access for the user group.
By default, access privileges for new user groups are listed as “None” in the Access category for each
Workspace. As a result, the None button is inactive until access is set. (For information on permissions for
Workspace access in the network, see “Setting or Changing Workspace Access Privileges” on page 41.)
6. Click Apply.
7. Click Close to close the Create Group dialog box and to return to the Groups dialog box.
The new user group appears in the Groups list.
Modifying User Group Details
You can rename a user group account, change user membership, and modify Workspace access at any time, even
when it is being actively used in your work environment.
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To modify a user group account:
1. From the Groups list, do one of the following:
tSelect the user group account you want to modify, and click Details.
tDouble-click the user group name.
The Details panel displays information about the selected user group account.
2. Modify the user group name as required.
If a user group with the name already exists, an error message tells you to type a new name.
For information on valid and invalid characters, see “Gu idelines for Names and Passwords” on page 23.
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3. Modify user membership for the user group as required:
tClick Member to make the user a member in the user group.
tClick Non-Member to remove the user from the user group.
4. Modify Workspace access for the user group as required:
tClick None to remove Workspace access privileges for the user group.
tClick Read to set read-only Workspace access for the user group.
tClick Read/Write to set both read and write Workspace access for the user group.
For information on permissions for Workspace access in the network, see “Managing User Access Privileges
for Workspaces” on page 41 and “Setting or Changing Workspace Access Privileges” on page 41.
5. (Option) Click Revert to undo any modifications made to the client info rmation.
6. Click Apply.
Deleting User Groups
You can delete any user group account except the default Guest group (of which th e default user account , Guest, is
a member). Deleting a group does not delete the user accounts who are members of the group.
To delete a user group account:
1. Ensure that the user group account to be deleted is not currently active.
2. From the Groups list, select the user group account you want to delete.
3. Click Delete.
A dialo g bo x ope ns, promp tin g you to co nfirm that you re all y wan t to del ete the user gro u p.
4. Click OK.
Displaying User Group Details
The Details panel displays all information for the currently selected user group.
To see detailed information about a User group:
tIn the Group list, click to select a user group.
The Groups page displays all the information for the selected user group. If the Details panel is not visible,
click Details.
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To hide the User Membership or Workspace Access panel:
tClick the arrow next to the Details title bar or the User Access title bar.
To close the Details panel:
tClick Details in the toolbar, or click Close at the bottom of the Details panel.
Managing Bandwidth Limits
The Bandwidth Limits panel lets you display and manage the bandwidth used by clients that can connect to the
Avid NEXIS system. Some client applications try to use as much bandwi dth as possibl e, po tentially throttling
other users of the system. To control this, you can modify the maximum amount of bandwidth a client can use.
CalloutDescription
1Action button toolbar—Perform actions on selected Bandwidth Limit entries
2List—Lists all client devices and related information; see “Bandwidth Limits Panel” on page 64
3Details panel—Detailed information on the Bandwidth Limits; see “Displaying Bandwidth Limits Details” on
page 65
4Filter panel—Filter the display based on options you configure; see “Filtering the Display” on page 21
Bandwidth Limits Panel
The Bandwidth Limits panel displays the following information.
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HeadingDescription
NameLists the client name
BandwidthDisplays the current bandwidth for the client
You might need to set a bandwidth limit for a device such as an Avid AirSpeed server if it is consuming more
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bandwidth than expected.
Bandwidth ModeLists the mode used to allocate bandwidth (only Device Bandwidth is available)
DescriptionDisplays the user-supplied device description, if any
Displaying Bandwidth Limits Details
The Bandwidth Limits Details panel displays the same information as the Bandwidth Limits list.
To see detailed information about a client or device:
tIn the Bandwidth Limits list, double-click a name.
Adding a Bandwidth Limit Entry
Bandwidth limit entries are created in two ways: either manu ally (you create them) or aut omatically, when a client
connects to the Avid NEXIS for the first time. You can prevent the automatic creation of entries in the Preferences
page on the Management Console by selecting Force Manual Device Creation (see “Configuring
Management Console Preferences” on page 25).
For automatically created entries, the default bandwidth is determined by the Preferences page setting called
Default Bandwidth for Auto Created Devices (MB/sec). The default value of zero (0) means the client has no
limit (unlimited bandwidth).
To create a Bandwidth Limit specification for a client:
1. From the Management Console home page, click Bandwidth Limits in the System section.
The Bandwidth Limits page opens.
2. Click New.
3. Type the name of the device in the Name text box.
If a device with the same name already exists, an error message is displayed.
For information on valid and invalid characters, see “Gu idelines for Names and Passwords” on page 23.
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4. (Option) Type a value in the Bandwidth text box to set the amount of read/write bandwidth (in MB/s) to
allocate to the device. A value of 0 (zero) indicates that bandwidth will not be metered.
5. (Option) Type a description in the Description text box.
6. Click Apply.
The Bandwidth Limits list refreshes and displays the new client.
7. Repeat steps 2 through 6 to add more clients.
8. When finished, click Close.
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Changing a Bandwidth Limit Entry
You can rename an entry or change the allocated bandwidth or description at any time. Any changes take effect
immediately, even if the user is connected.
To modify a Bandwidth Limit entry:
1. From the Bandwidth Limits list, select the entry to modify, and do one of the following:
tClick Details.
tDouble-click the name.
The Details panel displays information about the selected client.
2. Modify the options as required.
3. (Option) Click Revert to undo any modifications.
4. Click Apply.
Deleting a Bandwidth Limit Entry
You can delete a Bandwidth Limit entry for user-created clients or any entry you have modified.
To delete a Bandwidth Limit entry:
1. Make sure that the client account is not currently connected.
2. From the Bandwidth Limits list, select the entry to delete.
3. Click Delete.
In the Delete Confirmation dialog box click Yes to confirm that you want to delete the entry.
4. Click OK.
The entry is deleted and removed from the Bandwidth Limits list.
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5Managing Avid NEXIS Hardware
You perform all storage management operations from the Avid Management Console, which allows you to add,
remove, configure, and manage your hardware.
For instructions on replacing failed hardware, see the Setup and Maintenance Guide for your hardware model.
For an overview of the Management Console and information about how to start the tool, see “Opening the
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Management Console” on page 13.
Managing Engines
The Engines page of the Management Console allows you to see details and to monitor the status of all Engines
connected to the shared storage network.
Engine List
The Engine list includes the following information.
HeadingDescription
Product NameDisplays the model name of the Engine or System Director Appliance
Product Part NumberDisplays the Avid part number for the Engine or System Director Appliance
Enclosure IDDisplays the number (from 00 - 99) assigned to the Engine. In a lab with many Avid NEXIS
systems, assigning an Enclosure ID can help you identify a particular Engine.
The Enclosure ID is displayed in the window on the left side of the Engine.
Serial NumberSerial number of the Engine
Status TimeThe last time the System Director logged the status of the Engine
StatusDisplays changes in the working status due to upgrade installation or failure.
AvailableLists the number of unbound Media Packs in each Engine
SpareLists the number of spare Media Packs in each Engine (the Media Pack is bound but not part of
a Storage Group)
ActiveLists the number of active Media Packs in each Engine
ModeIndicates the function of the Engine, and can be one of the following values:
•Embedded — Running as the embedded System Director and providing storage
•External — Running as the System Director Appliance (does not provide storage)
•Expansion — Running as a storage Engine only
Displaying Engine Details
To see information about an Engine:
1. Do one of the following:
tSelect an Engine and click Details.
tDouble-click an Engine name.
The Details panel displays all information for the Engine. The panel is divided into sections:
-Engine Details — displays the same information as in the Engine list
-Storage Controllers — displays information about the Storage Controllers in the Engine. Within this
section you can select one or more controllers to upgrade, or open the Agent page relevant to the
controllers by clicking Info.
-Media Packs— displays information also available in the Media Packs list. From this section you can
select any number of Media Packs and open the Agent to the relevant page by clicking Info.
-Disks — displays information about the disks in the Engine. From this sec tion you can select o ne or more
Media Packs and open the Agent to the relevant page by clicking Info.
You can sort the information in the details sections by clic king any column heading. Also see “Sorting
Information” on page 21.
You can see more detailed information on Engine components by using the Avid Agent tool. See “Avid NEXIS
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Agent” on page 101.
To close the Details panel:
tClick Details in the toolbar, or click Close at the bottom of the Details panel.
Engine and Storage Controller Status
Engines or Storage Controllers can have one of the following status values, or no value (empty field). If the field
is empty, the Engine or Storage Controller is operating normally.
StatusDescription
InstallingThe Avid NEXIS software is being installed
Install failedThe software installation failed. Contact Customer Care.
Install waitingThe installation is in progress
Install neededA newer version of the Avid NEXIS software is available
Install downloadingThe Avid NEXIS software kit is downloading from the Avid support site.
Install Phase (1, 2, 3)The software installation is in the specified phase
Invalid ConfigurationAn unsupported Storage Controller is present in the Engine. Remove it and replace it
with a valid Storage Controller for the Engine type. For more information, see the
Setup and Maintenance Guide for the Engine model.
Upgrading an Engine
When new releases of the Avid NEXIS software are available, you can upgrade the Avid NEXIS clients and
Engines to take advantage of new features and bug fixes.
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Typically, you upgrade the Avid NEXIS clients first, then upgrade the Avid NEXIS system. (For information on
upgrading clients, see the Avid NEXIS Client Manager Installation and User’s Guide.)
You upgrade the system components through either the Management Console or the Agent, as follows:
System ComponentHow to Upgrade
ISIS 1000, single-Engine system running v5.xUse the Agent
ISIS 1000, multi-Engine system running v5.xUse the Agent for the Engine running the System Director,
then use the Management Console for the other Engines
To identify the System Director , see “Engine List” on page 67
Avid NEXIS, single Engine running v6.xUse the Agent
Avid NEXIS, multiple Engines with embedded System
Director, running v6.x
System Director ApplianceUse the Agent to upgrade the SDA, then use the Management
In a multi-Engine configuration, all the Engines (all Storage Controllers) and the System Director Appliance, if
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applicable, must be running the same version before the system can resume normal operation. Upgrading an
Use the Agent for the Engine running the embedded System
Director, then use the Management Console for the other
Engines, if any. To identify the System Director, see “Engine
List” on page 67.
Console to upgrade the Engines
Engine or the System Director Appliance causes it to reboot; plan to do upgrades during a maintenance window
with no client I/O occurring.
To upgrade through the Avid NEXIS Agent:
1. On your local computer, download the new software from Avid, using your support account .
2. Unzip the software on your computer.
3. In the Management Console, open the Engines page and identify the Engine running the System Director, or
the System Director Appliance. Double-click the name to open its Details panel.
4. Double-click the Host Name to open the Agent for the System Director Engine or the System Director
Appliance (for more information, see “Avid NEXIS Agent” on page 101).
5. In the Agent, click Install under the Configuration heading.
tIf the System Director is running on an Engine, confirm that the box next to Run System Director is
checked (to verify that this is the System Director Engine).
tOn a System Director Appliance, this check box is not present.
6. Click Choose File and navigate to the location of the software kit contents that you just unzipped.
7. Click Submit.
To complete the upgrade, the system will reboot. A message is displayed indicating the time remaining until
the system is again available. You can then log back in to the Agent or th e Mana geme nt Console and confirm
the system is running the new version. The version information is visible at the bottom of the Management
Console (see “Understanding the Management Console Interface” on page 14), and in the Agent (on the
System tab under Versioning).
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To upgrade through the Management Console:
1. In the Management Console, click Engines.
2. Select an Engine in the shared storage system (not the Engine running the System Director) and click
Upgrade.
The Upgrade Storage Controllers dialog box opens. (Upgrading an Engine uses the same code path as
upgrading the Storage Controller.)
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3. Select the
The Command text box displays the location of the upgrade installer.
Do not enter or change any text in the Command or Options fields except under the supervision of qualified
Avid Customer Care personnel. Doing so can result in system degradation and data loss.
4. Click Upgrade.
You can monitor the progress of the upgrade in the Details panel. To complete the upgrade, the system will
reboot. A message is displayed indicating the time remaining until the system is ag ain ava ilable. You ca n then
log back in to the Management Console and confirm the system is running the new version. The version
information is visible at the bottom of the Management Console (see “Understanding the
Management Console Interfac e” on pa ge 14), and in the Agent (on the System tab under Versioning).
5. Repeat this procedure until all Engines (and the System Director Appliance, if applicable) are upgraded and
running the same software version.
AvidNEXISSetup_nnnnn.bin
file from the list in the right column.
Removing Engines from the Engine List
To replace an Engine, use the Management Console to remove the connection history of the inactive or
inoperative Engine from the list in the Engines page. After the Engine is removed from the Avid NEXIS file
system, you can physically remove it from the network.
Removing an Engine from an Avid NEXIS system requires that you delete any Worksp aces in the Storage Group
supported by the Media Pack in the Engine. If the Storage Group co ntains multiple Media Packs (one from two or
more Engines), delete all the Workspaces in that shared Storage Group before you can remove an Engine.
For information on removing Engines from the network, see the Avid NEXIS Setup and Maintenance Guide.
To remove an Engine from the Engine list:
1. In the Engine list, select the Engine to remove.
2. Click Remove Status.
The Engine is removed from the Engine list.
If you remove a n active En gine by m istake, the System Director restores the Engine to the Engine list the next time
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it polls the shared storage network (usually within 20 seconds).
Managing Storage Controllers
The Storage Controllers page of the Management Console allows you to see details and to monitor the status of all
Storage Controllers connected to the shared storage network.
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Storage Controllers List
The Storage Controllers list includes the following information:
HeadingDescription
Host NameThe name of the Storage Controller
Status TimeThe date and time of the currently displayed information. To update the data, click Refresh.
StatusThe Storage Controller status. Storage Controllers have the same status values as Engines; for
Avid NEXIS VersionThe Avid NEXIS version running on the Storage Controller
BMC VersionThe BMC firmware version running on the Storage Controller
Controller Serial NumberThe manufacturer serial number of the controller
Engine Serial NumberThe serial number of the Engine that contains this Storage Controller
Free MemoryDisplays the amount of memory not in use
Total MemoryDisplays the total amount of available memory
If the System Director is running on this controller, the controller name is also the System
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Director name.
more information, see “Engine and Storage Controller Status” on page 68.
Storage Controller Details
To see information about an Storage Controller:
1. Do one of the following:
tSelect a Storage Controller and click Details.
tDouble-click the Storage Controller name.
The Details panel displays all information for the Storage Controller. The panel is divided into sections:
-Details — displays the same information as in the Storage Controller li st
-Media Packs— displays information also available in the Media Packs list. In this section you can select
one or more (or all) Media Packs and open the Agent to the relevant page by clicking Info.
-IP Addresses— displays the IP addresses assigned to the Storage Controller. You can select an IP address
and click Info to open the relevant Agent page.
You can sort the information in the Details panel by clicking any column heading. For more information on
sorting items in columns, see “Sorting Information” on page 21.
To close the Details panel:
tClick Details in the toolbar, or click Close at the bottom of the Details panel.
Upgrading a Storage Controller
When new releases of the Avid NEXIS software are available, you can upgrade the Engine to take advantage of
new features and bug fixes.
Typically, you upgrade the Avid NEXIS clients first, then upgrade the Avid NEXIS system. (For information on
upgrading clients, see the Avid NEXIS Client Manager Installation and User’s Guide.)
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In a multi-Engine configuration, the Storage Controllers in all Engines must be running the same version before
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the system can resume normal operation. Upgrading the Storage Controller causes the system to reboot; plan to
do upgrades during a maintenance window with no client I/O occurring.
To upgrade the Storage Controllers:
1. On your local computer, download the new software from the Avid support site, using your support account.
2. Unzip the software on your computer.
3. In the Management Console, click Storage Controllers.
4. Select the Storage Controller to upgrade.
5. Click Upgrade.
The Upgrade Storage Controllers dialog box opens.
6. Select the upgrade installer from the list in the right column.
The Command text box displays the location of the upgrade installer.
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Do not enter any text in the Command or Options fields except under the supervision of qualified Avid
support personnel. Doing so can result in system degradation and data loss.
7. Click Upgrade.
You can monitor the progress of the upgrade in the Details panel. To complete the upgrade, the system will
reboot. A message is displayed indicating the time remaining until the system is ag ain ava ilable. You ca n then
log back in to the Management Console and confirm the system is running the new version. The version
information is visible at the bottom of the Management Console (see “Understanding the
Management Console Interfac e” on pa ge 14), and in the Agent (on the System tab under Versioning).
Managing Media Packs
The Media Packs tool coordinates and controls the activity of Media Packs and allows you to bind and unbind
Media Packs and perform maintenance operations.
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1Action button toolbar — Perform actions on selected Media Packs
2Media Packs list — Lists all configured Media Packs and related information; see “Media Packs List” on page 73
3Details panel — Displays detailed information on the selected Media Packs; see “Displaying Media Pack Details” on
page 74
4Filter panel — Filters the Media Packs list display based on conditions you configure; see “Filtering the Display” on
page 21
Media Packs List
The Media Packs list contains the following information. If you cannot see a column, it migh t be hid d en. See
“Showing and Hiding Columns” on page 20).
HeadingDescription
NameDisplays the name (created automatically) of each Media Pack bound to the system
Host NameDisplays the name of the Storage Controller
Status TimeLists the last time the System Director logged the Media Pack’s status
StatusDisplays any change in the working status logged by the System Director (for a description of status
messages, see “Media Pack Status” on page 75)
StateDisplays the Media Pack state (Spare, Bound, Unbound)
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HeadingDescription(Continued)
UptimeDisplays the amount of time the Media Pack has been running (days:hours:min:sec)
CapacityDisplays the total capacity of the Media Pack
UsableDisplays the amount of storage space remaining
UsedDisplays the amount of used space
Engine SerialDisplays the serial number of the Engine
Storage GroupDisplays the Storage Group, if any, to which the Media Packs are allocated.
You can organize the information in the Media Packs list by showing additio nal columns or by sorting or filte ring
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displayed items. For more information on modifying the display, see “Customizing the Management Console
Display” on page 20.
A colored icon precedes the name of each Media Pack, indicating its status, as follows:
Icon ColorDescription
WhiteMedia Pack is unbound (not linked to the Avid NEXIS file system)
GreenMedia Pack is bound to the file system and operating normally
YellowMedia Pack might be experiencing degraded performance
BlueAn installation or software upgrade is in progress, or the Media Pack is not bound
RedProblem within the Media Pack, such as a disk failure
Displaying Media Pack Details
To see detailed information about a Media Pack:
1. In the Media Packs list, select a Media Pack.
2. Do one of the following:
tClick Details.
tDouble-click the Media Pack name.
The Details panel displays all the information for the sele cted Media Pack, such as t he Storage Controller that
manages the Media Pack and details about its disks.
If a Media Pack contains a replacement drive of a different size, the actual disk size is shown in the Disks list in
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the Details panel, but the Media Pack uses only the amount of space that equals the smaller disk sizes. You can
replace a failed 2TB drive with a 6TB drive, but not vice versa.
To close the Details panel:
tClick Details in the toolbar, or click Close at the bottom of the Details panel.
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Media Pack Status
The Status column in the Media Packs list reports the status of the Media Packs logged by the System Director.
(The Status line in the Details panel reports the same information.) As long as the Media Pack maintains a
working status, the Management Console shows no entries in the Status field. When a problem occurs or when the
status of the Media Pack changes, the Management Console refreshes the display.
A Media Pack can have one of the following status values, in alphabetical order.
StatusDescription
Disk FailureThe hard disk error threshold for a disk has been exceeded and the Media Pack has set the
Disk fullOne or more Media Packs in a Storage Group has reached its full capacity. Even if some of
Disk Performance DegradedDisk Performance Degraded, because either:
disk offline. The default threshold is 25 hard errors.
the Media Packs still have available space, the Storage Group is considered full as soon as
one Media Pack is filled. As data is written and deleted, some Media Packs are filled
before others. During redistribution, the data is redistributed evenly among the Media
Packs.
•A disk has logged a Long Command Time. The Avid NEXIS system periodically
clears this log. The Long Command Time counter is also cleared during a reboot.
•A disk has reached 75% of its hard error threshold. Reboot the Engine to clear the
status.
Drive missingA drive is missing from the Media Pack
Drive rebuildingThe contents of a data drive are being rebuilt from the other drives in the Media Pack
Missing Disks - unboundThe System Director starts a Storage Manager process for every Media Pack that the
Network degradedThe IP interfaces on the Media Pack have failed or the Media Pack has experienced at
OfflineA Media Pack was set offline by the system.
Rectifying FilesThe Avid NEXIS system is cleaning up deleted files and verifying existing files on Media
Displaying Drive Details
You can display detailed information about the drives in a Media Pack, spare drives in the Engine (if applicable),
and the system drives.
(after you replace a failed drive)
Engine can support. If the Engine is not fully populated, the Storage Managers report the
missing Media Pack drives.
least a 10% error rate (usually due to lost packets), indicating a network communication
problem (possibly a cable or switch issue).
Although the Media Pack is reporting and detecting the errors, it is usually not the Media
Pack itself that is the problem. Each Media Pack has an associated Storage Manager that
could be experiencing a problem.
Packs. This occurs every time the system restarts and every 10 days thereafter, and also
when manually initiated. Each Media Pack staggers its process so that they do not run
simultaneously.
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To see detailed information about a Media Pack drive:
1. In the Media Packs list, select a Media Pack.
2. Do one of the following:
tClick Details.
tDouble-click the Media Pack name.
The Details panel displays all the information for the sele cted Media Pack, such as t he Storage Controller that
manages the Media Pack and details about its disks.
If you replace a failed 2TB drive with a 6TB drive, the actual size is shown in the Disks list in the Details panel,
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but the Media Pack treats it as another 2TB drive. You cannot replace a failed 6TB drive with a 2TB drive.
To see detailed information about a spare or system drive:
1. In the Engines list, select an Engine.
2. Do one of the following:
tClick Details.
tDouble-click the Engine name.
The Details panel displays all the information for the selected Engine, such as its Storage Controller, Media
Packs, spare drives (if applicable) and system drives.
If you replace a drive with on e of a differ ent size, the actual di sk size is shown in the Disks list in the Details panel ,
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but the Media Pack uses only the space equal to the other disks. You can replace a failed 2TB drive with a 6TB
drive, but not vice versa.
To close the Details panel:
tClick Details in the toolbar, or click Close at the bottom of the Details panel.
Disk Status
The individual drives in a Media Pack and the system drives can have the following status val ue s:
StatusDescription
Capacity Insufficient(Applies to system drives only). The system drive is not the appropriate size for the Engine it is
Empty(Applies to system drives only). The system requires two blank metadata (system) drives. Insert
FailedThe drive has failed and must be replaced. You cannot reuse it. See the Avid NEXIS Setup and
in. Replace the drive with one of the minimum required size.
More detailed information for this st ate is displa yed in the Agent. See “Advanced Tab” on
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page 103.
another blank drive of the same capacity as the other one.
Maintenance Guide for your Avid NEXIS model for instructions on replacing a drive.
You must replace a failed system drive with a drive of the same capacity.
Within a Media Pack, you can r eplace a smaller drive with a lar ger one (fo r example, use a 6TB
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drive to replace a failed 2TB drive), but the Media Pack will use only 2TB of space on the drive.
You cannot replace a larger drive with a smaller one in a Media Pack.
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StatusDescription(Continued)
Failing(Applies to Media Pack drives only.) The drive is failing. Although there is no way to tell how
much time you have before the drive fails, this status alerts you to obtain a replacement drive as
soon as possible. To check the performa nce of Media Pack drives, see “Statistics Tab” on
page 103.
ForeignFor Media Pack drives, the drive possibly came from a different Engine. To use it, clear the
foreign drive configuration; see “Foreign Disk Error” on page 77.
For system drives, more detailed information for this state is displayed in the Agent. See
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“Advanced Tab” on page 103.
InitializingThe Engine is starting up (for example, after a reboot) and performing internal housekeeping.
For system drives, more detailed information for this state is displayed in the Agent. See
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“Advanced Tab” on page 103.
Missing/EmptyA drive is missing or the slot is empty. The serial number of any missing drive is displayed with
the status, to help you identify which drive is missing. You can put it into any empty slot.
For system drives, more detailed information for this state is displayed in the Agent. See
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“Advanced Tab” on page 103.
OperationalThe drive is functioning normally.
Partition Unsupported(Applies to system drives only). The drive is partitioned for a different Engine than the one it is
in, or some partitions are missing or the wrong size. Remove the drive and insert a blank drive or
one partitioned correctly for this Engine.
More detailed information for this st ate is displa yed in the Agent. See “Advanced Tab” on
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page 103.
RebuildingThe data on the drive is being rebuilt from the other drives in the Media Pack, or from the other
SpareThe drive is a spare. To see all the drives in an Engine, see “Displaying Drive Details” on
UnsupportedThe drive was not purchased from Avid and cannot be used in the Engine.
Foreign Disk Error
The Foreign Disk message is displayed in the following cases:
•When a drive came from a different Media Pack (usually from a different Engine)
•When the drive has been out of the Engine for longer than five minutes, and replaced by a spare drive, then
reinserted into the same Engine.
(If a drive is removed accidentally, the Media Pack requests its return for five minutes. If it is reinserted
within those five minutes, the Media Pack resumes normal op eration. After five minutes, if it was replaced by
a spare drive and then reinserted, it is marked Foreign. If a spare drive did not replace the removed drive, the
removed drive can rejoin the Media Pack at any time.)
You cannot clear the foreign configuration on a system drive. If a system drive is reporting a status of foreign,
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contact A vid Customer Care.
system drive. This status occurs after you replace a failed drive.
page 75.
More detailed information for this st ate is displa yed in the Agent. See “Advanced Tab” on
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page 103.
If the drive has failed, you cannot reuse the drive even if you clear the configuration.
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Clearing the foreign disk configuration deletes all data on the drive, and is a permanent operation. If you
are using a drive that came from a different Media Pack, make sure the original Media Pack no longer
needs it.
To replace media drives, see the Avid NEXIS Setup and Maintenance guide for your Avid NEXIS model.
To clear the Foreign Drive status:
1. Open the Agent.
2. Click Advanced, then Disks.
3. Select the drive, then click Clear Foreign Config.
4. A di alog box opens, warning that continuing with this op erati on will permanently destroy all data on the
drive. Type the words
5. After the old configuration is cleared, the drive gets assigned to any Medi a Pack that needs one, or becomes a
spare (if supported in this Engine type).
Destroy My Data
in the text field and click OK to continue.
Unbinding Media Packs from the Avid NEXIS File System
To move a Media Pack to a different Engine, you remove the Media Pack from its current Storage Group (if it
belongs to one), and then unbind it on the current system. Then you can physically pull the drives and insert them
into another Engine.
[SSENG-5728]You cannot unbind a Media Pack if it has any drive errors or is missing drives. Replace missing or
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failed drives.
Removing a Media Pack starts a redistribution of all its data to other Media Packs in the same Storage Group. For
more information, see “Removing Media Packs from Storage Groups” on page 31. When the Media Pack has
been removed, its state changes to Spare - Bound.
All the Media Packs you want to unbind must be in the Spare state.
A vid strongly recommends that you wait until any in-process redistributions are complete before unbinding Media
Packs. Redistribution can take a long time; use the Redistribution Monitor tool to track the progress and estimate
the time remaining (see “Monitoring Redistributions” on page 46).
To unbind a Media Pack from the Avid NEXIS file system:
1. Select the Media Pack you want to unbind.
2. Click Unbind.
A confirmation dialog appears.
3. Click Yes to confirm.
The selected Media Pack is removed from the Avid NEXIS file system and its state changes to Unbound. You
can then physically remove the media drives from the Engine. When you insert them into a different Engine,
they are reported as foreign; clear the Foreign Disk Error on each drive (see “Foreign Disk Error” on
page 77). The new Engine can then use them to create a new Media Pack.
Clearing Network Degraded Status Messages
Network Degraded status indicates that the Media Pack has detected a high number of errors (see “Media Pack
Status” on page 75). If correcting the problem does not clear the status messages, use the Issue Command button
to clear the messages and reset the error count.
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Correct the cause of the Network Degraded status messages before you clear them from the
Management Console.
To clear all Network Degraded messages in the Media Packs list:
1. Select one or more Media Packs from the Media Packs list.
You can use the Shift and Control keys to select multiple items. For more information, see “Selecting Items”
on page 23.
2. Click Issue Command.
3. Click Clear Network Degraded, and then click Send.
Removing Orphaned Media Packs
Orphaned Media Packs are connected to a file system that is not currently in use, for example when a Media Pack
is moved from one Avid NEXIS environment to another, or when you create a new active partition on a system
that already includes bound Media Packs. The “Force Remove” command removes the file system binding from
the Media Pack and makes it available for use in the current file system.
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The Force-Remove command erases all data stored on the Media Packs. Do not remove orphaned Media
Packs unless you are certain they contain no data you want to save.
To remove orphaned Media Packs:
1. From the Management Console home page, click Media Packs.
The Media Packs tool opens.
2. Select the orphaned Media Pack.
3. Click Force Remove.
A message warns you that removing Media Packs erases all data on the component.
4. Click Yes.
The Force Removal Text Confirmation dialog box opens.
5. Type
Remove
The orphaned Media Pack is unbound from the Avid NEXIS file system and removed from the Orphaned
Media Pack list.
in the text box, and then click Remove.
Cleaning Up Files (Manually Rectifying Files)
Media Packs periodically check the status of stored files, cleaning up deleted files and verifying existing files.
This process, called “rectifying files,” occurs randomly and asynchronously during normal system operati on to
minimize any potential decrease in system performance. The Status column in the Media Packs list indicates this
operation.
Media Packs also rectify files when starting or restarting. When this happens, data stored on the Media Packs
might not be in sync with the data in the file system itself. Also, if a client cannot communicate with the Media
Pack, there can appear to be more data allocated to the Media Packs than the file system has allocated. To correct
this, you can manually send the Media Pack a command to rectify its files.
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To rectify files:
1. Select one or more Media Packs from the Media Packs list.
Use the Shift and Control keys to select multiple items. For more information, see “Selecting Items” on
page 23.
2. Click Issue Command.
The Issue Media Packs(s) Command dialog box opens.
3. Click Initiate Block Rectify, and then click Send.
The system rectifies files on the selected Media Packs and changes the status in the Media Packs list to
Rectifying Files.
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6Managing Connections
This section describes how to monitor and manage connections to the Avid NEXIS shared storage network.
Monitoring System Connection Status
The Connection Status page allows you to see the status of all connections to the shared storage network.
To open the Connection Status page:
From the Management Console home page, click Connection Status in the Connect section.
Some clients might not be able to connect to the shared storage network if the combined bandwidth requ ir ement of
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connected components equals the system limit for bandwidth use. For information on monitoring bandwidth use,
see “Monitoring Client Bandwidth” on page 82.
CalloutDescription
1Action button toolbar—Perform actions on selected components
2Connections list—List connected components and related information; see “Connection Status Descriptions”
on page 81
Connection Status Descriptions
The Connection Status dialog box lists information about everything — both active and inactive — connected to
the shared storage network. The following table describes the information displayed in the dialog box.
HeadingDescription
NameThe name of the component
HeadingDescription(Continued)
IDAn internal numeric identifier used by the System Director to represent the component; these
identifiers are assigned when a component first contacts the System Director
OSThe operating system running on the component
TypeThe category or principal function of the component, such as Client or Storage Manager (every
Media Pack has an associated Storage Manager)
LicenseThe number of licenses allotted to the component
Messages/SecondThe number of messages per second being sent between the component and the system
Last SeenFor inactive components, displays the date and time when the component last sent its status to the
System Director; for active components, displays a zero (0) as the default value
For active components, displays the date and time when the component last sent its status to the
System Director.
The System Director removes information about components that have not been seen for a week,
unless the component’s bandwidth limit is configured to custom values or the Default Device
Bandwidth option in the Preferences dialog box is selected
To sort the information in the Connection Status dialog box, click any column heading. For more information on
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sorting items in columns, see “Sorting Information” on page 21.
Monitoring Client Bandwidth
The Client Bandwidth page allows you to monitor system usage, including tot al system bandwidth use and
bandwidth consumption of each connected system.
To open the Client Bandwidth page, on the Management Console home page, click Client Bandwidth in the
Connect section.
The System Read Bandwidth and System Write Bandwidth rows in the Client Bandwidth page show total system
read bandwidth (green bar) and total system write bandwidth (red bar).
Below the System Read Bandwidth and System Write Bandwidth rows is a list of all active system components
showing their current activity and their system identification, as described in the following figure and table:
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CalloutDescription
1System bandwidth scale buttons—Increase or decrease the scale of the system bandwidth graph; see “Scaling
the Bandwidth List Graph Display” on page 84
2System bandwidth read and write graphs—Graphic display of system read (green) and write (red) bandwidth;
see “Client Bandwidth List” on page 83
3Device bandwidth scale buttons—Increase or decrease the scale of the device bandwidth graph; see “Scaling
the Bandwidth List Graph Display” on page 84
4Device bandwidth read and write graphs—Graphic display of device read (green) and write (red) bandwidth;
see “Client Bandwidth List” on page 83
Client Bandwidth List
The following table describes the information displayed in the Client Bandwidth page.
HeadingDescription
System Read BandwidthThe value of the total system bandwidth currently in use for reading files
System Write BandwidthThe value of the total system bandwidth currently in use for writing to files
System NameThe name of the system specified during the System Director configuration
Read BWFor the listed system components, the value of the bandwidth currently in use for reading
files
Write BWFor the listed system components, the value of the bandwidth currently in use for writing to
files
BandwidthFor the listed system components, graphical display of bandwidth usage:
•Read (green bar)
•Write (red bar)
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To sort the information in the Bandwidth Monitor list, click any column head ing. For more information on sorting
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items in columns, see “Sorting Information” on page 21.
Scaling the Bandwidth List Graph Display
The Bandwidth Monitor list represents bandwidth consumption for the network and for individual system
components in the form of horizontal bars in a graph display. You can adjust the scale of the graph to make it
easier to monitor bandwidth information.
To decrease or increase the size of the graph view:
tClick the Decrease Size or Increase Size button.
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7System Monitoring and Diagnostics
The Avid NEXIS provides tools for logging, monitoring, and system diagnostics. The following table describes
each tool and where to find it.
Tool NameWhat It DoesWhere to Find It
Hardware Monitoring ServicePeriodically polls critical system
components and reports status to the
System Director
Displaying System Director
Information
Displaying System LogsDisplays all events initiated by the system,
Displaying Administration LogsDisplays all the administrative actions
Capturing System Information
(Avid NEXIS Snapshots)
Displaying System Status HistoryProvides an interactive log of error and
Connection Analyzer ToolProvides a quick look at the connection
Log Aggregator ToolCollects a full set of event logs and system
Displays detailed information about the
Avid NEXIS System Director
sortable by type
performed on the system, such as creating
Storage Groups and W orkspaces, changing
an object’s attributes, or deleting an object
Creates a snapshot of the current state of
the Avid NEXIS system
warning events, capturing the state of the
system at the time of the event
status of all Media Packs in the shared
storage network
statistics, including Media Packs and the
System Director
Runs in the background; in case of
problems, hardware status is displayed in
the System Status panel on the
Management Console
Management Console -- Logging
Management Console -- Logging
Management Console -- Logging
Management Console -- Logging
Management Console -- Tools
Avid NEXIS Toolbox
Avid NEXIS Toolbox
Disk Analyzer ToolRuns basic disk performance tests on your
Media Packs
Media Pack Parameters ToolSets and retrieves Media Pack logging and
redistribution flags
Media Pack Log ViewerDisplays event information about Media
Packs
Avid NEXIS Toolbox
Avid NEXIS Toolbox
Avid NEXIS Toolbox
Hardware Monitoring Service
When the Hardware Monitoring service detects a hardware problem, it sends status to the System Director. The
System Director displays this status on the Management Console. Errors and warnings are indicated in the System
Status Console (see “System Status Console” on page 15). Expand the Status Console panel to see which
component is causing the error or warning.
If the Management Console is not running, possibly due to a system error or unsupported hardware, the hardware
status messages are displayed in the Agent.
The status messages describe system issues that might not be obvious because in most cases the Avid NEXIS
system continues to function. Correct any issues as soon as possible so that a more serious failure does not occur.
Displaying System Status History
The System Status History page displays the past 5 days (96 hours) of system status information collected by the
System Status Console. You can download the history as a zip file, and then send the file to Avid Customer Care
for analysis.
To open the Status History page:
tFrom the Management Console Home page, click System Status History, in the Tools section.
The System Status History page opens to the day of the first logged syst em event.
To see information on a system event:
1. In the Hours column, click the hour with the colored icon corre spond ing to th e time and type of syste m even t
you want to see.
The Seconds column opens.
2. In the Seconds column click the second with the colored icon corresponding to the time and type of system
event you want to see.
A snapshot image of the System Status Console, taken at the time of the logg ed event, is displayed.
To clear Status History Event flag:
tClick Clear status history event flag.
The status event history panel indicator is cleared.
This command only clears the status event history indicator from the System Status Console. It does not remove
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any status event history entries.
To download the status history:
tClick Download.
The status event history is saved to a file (named history.zip). When prompted to open or save the file, click
Save. By default, the file is saved to the Downloads directory on the computer running the Management
Console. You can then send it to Avid Customer Care.
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Testing the Network
The Network Utilities page in the Management Console provides you with the following standard utility tests:
•Network Statistics—displays statistics for IPv4 and IPv6, TCP and UDP
•Ping—allows you to test the connection between a system in the shared storage network and the
System Director
•Traceroute—allows you to verify the path between a system in the shared storage network and the
System Director
You must have Administrator privileges to run the utility tests.
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To open the Network Utilities page:
1. From the Management Console home page, click Network Utilities, in the Tools section.
The Network Utilities page opens.
2. Select Network Statistics, Ping, or Traceroute from the Command list.
3. Enter the network name or IP address (only for the ping and traceroute commands) of the target machine in
the “Target name” field.
4. Click Submit to perform the command.
The results of the command are shown in the Results area.
Displaying System Director Information
The System Director Information page in the Logging section displays detailed information about your System
Director and network. You cannot edit the informa tio n d isp lay ed in th e Sy stem Director Information window, but
you can change some Agent settings through either the Agent Settings page (see ) or the Avid NEXIS Agent (see
“Avid NEXIS Agent” on page 101).
To see System Director Information:
tFrom the Management Console home page, click System Director Information, in the Logging section.
The System Director Information page opens. The System Director Information includes:
-Server (System Director) status and Avid NEXIS software version
-Server (System Director) details, including the maximum all owed number of clients
-Metadata information, such as the creation time and how much is available and in use
-A list of the processes currently running on the system
-Agent environment, statistics, and configuration information (mostly for inte rnal an d Suppo rt use), so me
of which can be changed: see “Configuring the Agent Settings” on page 25.
Displaying System Logs
The System Logs page provides a complete view of the system-generated events. You can filter the log reports to
display messages in a particular category (WARNI NG v s IN FO ), by date, by the subsystem or Storage Con tro lle r
that generated the event, or by words in the messages themselves.
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The logs provide detailed status information that is especially useful to Avid Customer Care personnel for
monitoring system status during prolonged operations.
Displaying or Clearing the System Logs Page
Open the System Logs window to see and to clear event logs. Clearing the logs empties the log of all ev ent entries
and resets the logging process.
To access System Logging functions:
1. From the Management Console home page, click System Logs, in the Loggi ng section.
The System Logs page opens.
2. In the Select Log list, select a file to display. Your Avid Customer Care representative can guide you in
selecting the file to view.
3. Click View.
The selected log displays in the Logs panel.
To clear logs:
1. Click Clear.
2. Click OK.
The event log for the selected category is cleared, and logging is reset to start recording new events.
Displaying Administration Logs
Administration logs list all the actions performed on the Avid NEXIS system by any user with administrative
privileges. You can filter the log reports by type of event, time, the user who perfor med t he reported operation, or
words in the messages themselves.
The logs provide an audit trail that is especially useful to Avid Customer Care personnel.
Using the Administration Logs
Administration Logs are records of Administrator actions reported by the Management Console, including
informational messages (such as when upgrades occur), errors, and warnings. You can sort the log entries by
column or filter them to show only a certain type of entry (for example, only errors). The log displays the
following data for each event:
•Type — The categories are the following: Info, Error, Warning
•Time — The time of the logged event
•IP — The recorded IP address of the client or the System Director, depending on where the logged event
happened
•User — Who initiated the event
•Message — Detailed information about the event
To see the Administration logs:
1. From the Management Console home page, click Administration Logs, located in the Logging section.
The Administration Logs page opens.
2. Do one of the following:
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tClick View to see the Administration logs.
tClick Download to download the Administration logs in Comma Separated Values (CSV) format.
3. (Option) To filter the log entries in the View Administration logs window:
a.Type the appropriate keyword in a Filter text box.
b.Press Enter. To see all log entries, clear the text box and press Enter.
4. (Option) To refine your filtering, enter keywords into multiple Filter text boxes.
5. If the log contains more entries than it displays, use the Navigation controls to move through the log.
Capturing System Information (Avid NEXIS Snapshots)
The Avid NEXIS Snapshots page lets you capture the current state of the system and store that information to
display or download later. This information, coupled with the system logs collected by the Log Aggregator tool
(see “Log Aggregator Tool” on page 93), can be used by Avid Customer Care personnel to diagnose and
troubleshoot problems.
The following information is collected in an Avid NEXIS Snapshot:
•General information, such as the System Director (Storage Controller) name and the date the snapshot was
collected, and the name of the zip file containing the snap sho t
•The system component information (in .csv and .zip files), including any current warnings or errors and their
details
•System Director status and metadata
•All currently configured system preferences
Creating, Displaying, and Deleting Snapshots
Snapshot files are saved in folder named with the timestamp of the snapshot and the Storage System name — for
example,
Click Download to save the file to a computer.
To create a snapshot:
1. From the Management Console home page, click Avid NEXIS Snapshots, in the Logging section.
2. Click New.
3. Enter a name for the snapshot or accept the default name (default) and click OK.
To see a snapshot:
1. By default, the most recent snapshot is displayed automatically. To see a different snapshot, select one from
2. Click View.
02-23-16 155950 brndx01
The Avid NEXIS Snapshots page opens.
The snapshot is created and the details are displayed in the Snapshots window.
the list.
.
The selected snapshot detail is displayed.
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To delete a snapshot:
1. Select a snapshot from the list.
2. Click Delete.
A confirmation dialog window opens.
3. Click OK to confirm the deletion.
The selected snapshot is deleted.
To delete all snapshots:
1. Click Delete All.
A confirmation dialog window opens.
2. Click OK to confirm the deletion.
All snapshots are deleted.
Working with Snapshot Archives
When you create a snapshot, the Avid NEXIS Snapshots tool creates a folder which includes a compressed file
containing all the collected information. You can combine snapshots into an archive to keep track of the system
status — for example, you can archive snapshots weekly or monthly. The Snapshot tool compresses archives in a
ZIP file (archivename.zip).
Archives are stored in folders named with the time stamp of the snapshot and the Storage System name — for
example,
snapshot folder.
02-23-16 162915 brndx01.zip
. The compressed archive uses the same file name format as the
You can download the archive in compressed form as a ZIP file by clicking Download.
To create a snapshot archive:
1. On the Snapshots page, click New next to Archives.
A confirmation dialog window opens.
2. Enter a name for the archive or accept the default name (default) and click OK.
3. Click OK to confirm building a new archive from all current snapshots.
The archive is created and listed in the Archives drop -down list. After you create an archive, the snapshots are
no longer available to view and the message No Available Snapshots is displayed.
To delete a snapshot archive:
1. Select a snapshot archive from the list. (If no snapshot archives exist, the Avid NEXIS Snapshots page
displays “No Available Archives.”)
2. Click Delete.
A confirmation dialog appears.
3. Click OK to confirm the deletion.
The selected archive is deleted.
To delete all archives:
1. Click Delete All.
A confirmation dialog window opens.
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2. Click OK to confirm the deletion.
All archives are deleted.
Avid NEXIS Toolbox
The Avid NEXIS Toolbox is a collection of tools you can use to monitor and perform diagnostic operations on all
your Avid NEXIS hardware. The Avid NEXIS Toolbox is included in the Avid NEXIS software kit, but is not
installed automatically. You can install it from the Management Console Installers link.
Installing the Avid NEXIS Toolbox
To install the Toolbox:
1. In the Management Console, click Installers under the System heading.
2. In the Avid NEXISTools section, click the Toolbox file appropriate for your operati ng system.
3. Save the file to your computer and install it.
Opening the Avid NEXIS Toolbox
Make sure the Avid NEXIS Toolbox is installed; see Installing the Avid NEXIS Toolbox.
To open the Toolbox:
1. Do one of the following:
t(Windows) Select Start, then Avid, then Toolbox, then Avid NEXIS Toolbox.
t(Mac) Select Applications, then Avid NEXISTools, then Avid NEXIS Toolbox.
t(Linux) Select Applications, then Avid NEXISTools, then Avid NEXIS Toolbox.
If any site security warnings open, click Yes to accept the certificate. If you are not sure about the security
requirements of your shared storage network, see your system administrator.
2. In the Login screen, enter the host name or IP address of your System Director (this might be filled in for you)
and the Administrator password, then click OK.
The Avid NEXIS Toolbox opens.
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